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Lenovo G50-70 camera (and microphone) not working with Windows 10

Q: Lenovo G50-70 camera (and microphone) not working with Windows 10

I have a Lenovo G50-70 with Windows 10 Home (version 1703, Build SO 15063.413), 64 bit operating system. The built-in camera doesn't work and so the built-in microphone (I'm not able to record anythin and I can't use any videonferencing software and neither talk with anyone). When I was on Windows 8.1 thse devices were working normally. Is there any solution (e.g. an external webcam or an external microphone) that can solve this issue or I ahve to downgrade to Windows 8.1 ? Thanks in advance for any help. Michele

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RELEVANCY SCORE 200
Preferred Solution: Lenovo G50-70 camera (and microphone) not working with Windows 10

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RELEVANCY SCORE 74

I rarely use my Yoga pen, camera, and microphone. But yesterday i have to review a PDF file so take up my pen but i won't work at all.  Then i opened device manager and camera is gone also. Then i downgraded OS from W10 x64 1607 to Windows 8.1, same thing! Lenovo, please help!

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RELEVANCY SCORE 68.4

Camera is not working after windows 10 upgrade. Camera App shows "We can't find your camera" with error code- 0xA00F4244(C00DABE0) "  "imaging devices" category is missing in device manager. I downloaded manufacturer driver from this link - lenovo pcsupport.I tried to install the camera driver manually in device manager. After restart , system crashed with "system thread exception" (blue screen). Maybe the driver is corrupted or not compatible. Camera app showing errorMissing Imaging device category  other options i tried,1) troubleshooting hardware and devices category - No issues.2) Checking camera privacy - its "ON". Plz check/address the issue of the driver - link to driver .Help me with the solution. 

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RELEVANCY SCORE 67.2

dear sir,

my sony vaio laptop built in camera and microphone is notworking,
MODEL NO VGN-FE880E.
PLEASE DO THE NEDFUL AND OBLIGE.
THANKING YOU,

PRAVIN SHAH
APRIL 30, 2012

A:Built in camera and microphone is not working

Welcome to TSF,

Go to your computer's Device Manager (right click My Computer, select Manage,locate Device Manager) find the devices in question and see if there are any symbols (? X or !) on the Webcam and any other devices. If found, right click and choose uninstall, reboot your computer and see if your computer will automatically install the drivers.

If that didn't work, please visit the Sony site and driver the latest drivers for the webcam and audio.

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RELEVANCY SCORE 66.4

I have a 2007 Sony Vio laptop and trying to use my built-in camera/microphone but it is not working. I get a message stating that another program is running so I turned off and removed the battery twice but still cannot get the video camera working or the built in microphone working. This is my first time trying to use this fuction and need help to get it working. I am trying to use skype video calling with my brother. Need your help.

sincerely

A:Built in Video camera/microphone not working

Hi and welcome to TSF is msn messenger possibly connected to the issue ie the web cam etc is automatically linking in to it

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RELEVANCY SCORE 66.4

Dear,Sirs! I have laptop: lenovo (ThinkPad) T500, OS:Windows10 Pro, version:1709. On my laptop does not work the integrated camera: When turn on camera, the laptop writes: We can't find your camera, error code camera: OxAOOF4244(OxCOODABED), in programs: Skype, Viber camera does not work, but in the Skype browser Internet Explorer camera works. All operations in Device Manager: desabling, enabling, removing, installing camera, drivers, synchronization I did, but not help. Tell me please, what can I do more for normaly working my camera.Best regards to You! Nikoay LarionovMy email:[email protected]

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RELEVANCY SCORE 65.6

I have a ThinkPad W540 and the camera light is always on. I have no idea why it is on and have tried everything, I currently have some tape over it. My microphone and speakers are randomly shut off when I'm on both Discord and Skype and have to completely turn off my laptop to get them to work again. How can I solve these issues?

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RELEVANCY SCORE 65.6

Hello, 1. I have upgraded my OS from Windows 8.1 to Windows 10. Since then my Camera and Microphone Stopped working.2. Also, does my model ( HP Envy dv7-7323cl ) has Drivers support from HP for windows 10? Because when I looking for Drivers on Hp website and selecting my laptop model its gives only two options to download drivers for Windows 8 and 8.1. I don't know if going back windows 7 is a good idea? Thank You,Mazhar  

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RELEVANCY SCORE 65.2

I have a ThinkPad W540 and the camera light is always on. I have no idea why it is on and have tried everything, I currently have some tape over it. My microphone and speakers are randomly shut off when I'm on both Discord and Skype and have to completely turn off my laptop to get them to work again. How can I solve these issues?

A:W540 - Camera Light Always On and Microphone Randomly Stops Working

[Mod Note: Topic edited for discoverability. AG]

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RELEVANCY SCORE 65.2

After installing Skype, the sound, microphone and built in camera stopped working on my Dell Vostro 1400. (Vista Business SP1). Skype itself also doesn't run. I reinstalled Skype and got the same. How could I fix this problem?
 

A:Sound, microphone and camera stopped working after downloading Skype

umm....i had kinda the same prob with something else and no sound would work
...try right clicking volume mixer in the bottom right task bar...were u can controll the main volume...right click and select recording devices...then it will open up a window... click on the tab 'recording' and if there is only a microphone symbol there...right click in that box and press the 'show disabled disabled devices' and if u see 'cd audio' and 'stereo mix' that means there disabled..lol so right click on them and enable...and then sumthing like that should work...well it worked for me...so all the best....
 

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RELEVANCY SCORE 64.8

Hello, I have a new T530 with Windows 8 OS. I am having trouble using the integrated camera. It functions neither in the Windows camera app nor in Skype. In both cases I get a picture with a gray background and a camera with a line through it. In Device manager, the camera does appear, is enabled, and the drivers are up to date.After looking through other threads, I tried checking whether the camera was plugged in and indeed it was. When using Skype and I set the camera to on (Skype did detect the camera), I still got the gray no camera image, but the green light on the camera itself turned on.I also tried using Fn+F6 to check settings. Lenovo settings opens, but the when I click the camera settings Icon, the screen loads a blank page that says "Camera" in the top right and has a back button (left pointing arrow) in the top left hand corner. The back button does not seem to work and I must change the window to something else in order to exit/close settings.I tried manually installing both camera drivers and "power management" ("energy management"?) drivers. Neither of this solved either of these issues.Please help me to resolve this problem. Thank you.

A:T530 Lenovo Integrated Camera not working, Lenovo ...

Hi, euterpenc
 
I would make sure that the BIOS is up to date in the system. The current BIOS for your system is 2.07 and can be found here. Also, I would ensure that the chipset drivers are up to date, and those can be found here.
 
Hope it helps, and let me know how it goes
Adam




______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 61.6

Hi, I own a company called "Cooper Webdesign", where I develop Drupal CMS solutions for private and business companies. I use the Y70-70 as a development-machine to test features I develop for my customers. In this case I am developing a feature where a company will have a live-stream connection through a page like this: http://www.cooper.dk and this: http://www.cooper.dk/cases But the driver for the camera for Windows 10, 64-bit doesnt work. Does anyone have a solution for this? Best regards,Cooper Webdesign

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RELEVANCY SCORE 61.6

H guys, I have Lenovo G50-80, i7 and today my camera stopped working. I can see the light is on, but the screen is black. Occassionally the picture appears, but it's frozen. I tried updating drivers, uninstalling and reinstalling the cam and drivers again, but nothing seems to be working. I ran diagnostics and this is what I got (attachment). Is it time to buy an external camera, or this one can be fixed? Thank you so much


























lenovo.JPG ?111 KB

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RELEVANCY SCORE 61.6

The camera suddently stopped working and I cant get it fixed. The application for camera says that it cant detect a camera. Its not even showing up in device manager to reinstall the drivers. I also tried downloading drivers from lenovos website and it wont install giving me an error. Any help would be highly appriciated 

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RELEVANCY SCORE 61.6

My mic stopped working. Webcam works but mike does not. It is set as default, enhancements off, levels maxed. What is that? How can it have broken down, if it a new one?

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RELEVANCY SCORE 61.6

onboard microphone not working. tried plugging in an external microphone to no avail. unit is newly bought. this is a very bad experience for me. first it was the micro hdmi, now this. it seems Lenovo produces defective products. i will never ever buy anything Lenovo again! researching the issues i'm having, i've read so many people have the same problem. both micro hdmi and microphone are defective. it's a hardware issue, hence a factory defect right out of the gate.

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RELEVANCY SCORE 61.6

I recenty purchased a y700. The only problem i'm having is the built in microphone doesn't seem to pick up anything and when i plug in my earbuds with a built-in microphone, the audio works and the microphone doesn't. I was on Skype when doing this the first time, and it didn't even pick up an external microphone was attached to the computer. Is there a way to solve the problem?

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RELEVANCY SCORE 61.6

Hi. My internal microphone is not working. It's present in the list, but there is no reaction from it in voice recorders/Skype. External microphone (via headphones) working great. I tried:1. Fully reinstall Windows 10 Home.2. Use drivers provided by Windows out of the box.3. Install latest drivers from Lenovo Support website for my laptop serial number.4. Install drivers from realteck website.5. BIOS update.6. Remove drivers in Device Manager. Windows loaded them again on restart.7. Disable sound effects.8. Enable/Disable device in recoring devices list.9. Changing recording volume. Nothing helps, no effect at all. YouTube videos with bug demonstration:Internal microphoneHeadphones microphone

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RELEVANCY SCORE 61.6

Hello, I have a Lenovo B40-80.  The internal microphone is not working.  I originally bought the laptop with Windows 7 in 2015.  I upgraded to Windows 10 (probably the Anniversary update??) shortly after purchasing the laptop.  I have never attempted to use the internal microphone or webcam until yesterday.  Neither the webcam or the internal mic was working.  I was successfully able to fix the driver for the webcam and now I can record video and pictures, but it cannot record audio.  I have tried updating the driver for the microphone without success.  Yes, the microphone is set as default and it is enabled.  There is no external mic plugged in.  Please help.

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RELEVANCY SCORE 61.6

Has anyone had any luck solving this issue? When I skype the person on the other end can barely hear me when I speak at normal volume.It also does not work when I plug in my headset (with microphones attached) into the audio jack, I have tried three different headsets.I have spoken at/into the laptop microphone (without the headsets pluged in) and it made no difference in volume for the other side.I made sure that the mic is not muted or anything, its just not picking up on my voice very well, or at all.

A:Lenovo Yoga 900 Microphone Low/Not Working

Hi Juliana,
 
Welcome to Lenovo Forums.
 
Run a complete uninstall of skype.
https://support.skype.com/en/faq/FA10634/how-can-i-completely-uninstall-and-then-reinstall-skype-for...
 
The latest version is current 7.22.85.104. There is a possibility that the Skype of the body of the file is corrupted. Also, Re-installation (or update) of the audio device driver
 
Please let me know your findings.
 
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 60.8

i have the problem with my camera of my laptop ...because when i acept the new windows 10 make not work...i put all the new drivers but i donīt see any change... and i dont know what else can i do...i try to find a solution looking for on google but i dont see any answer only the same question on diferents pages...


























problema.png ?262 KB

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RELEVANCY SCORE 60.8

I installed Windows 7 64bit to my notebook but some drivers are missed. So first  I downloaded Camera Driver but I still can't use the webcamera. I have already tried to download more kind of drivers (for example Easy Camera Driver) and nothing... The notebook hasn't got CD.I would appreciate if anyone could help me! 

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RELEVANCY SCORE 60.8

i have the problem with my camera of my laptop ...because when i acept the new windows 10 make not work...i put all the new drivers but i donīt see any change... and i dont know what else can i do...i try to find a solution looking for on google but i dont see any answer only the same question on diferents pages...


























problema.png ?262 KB

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RELEVANCY SCORE 60.8

I am running Windows 7 64-bit. I installed the Windows 7 drivers from this site and they didn't work. I even installed the Windows 8 and Windows 10 drivers and they didn't work either.I default the BIOS settings also.I am out of ideas what to do.

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RELEVANCY SCORE 60.8

Camera is not being detected. Tried to download drivers off of lenova website and camera still wasn't detected. Also tried the solution on https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/IdeaPad-510s-camera-not-working/m-p/358... and https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Z570-webcam-not-detected/m-p/1085049/highlight/... but those did not work either.

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RELEVANCY SCORE 60.8

 Yesterday I tried to unlock the laptop using Windows hello feature but couldn't notice the IR camera, so the screen was stuck at "Looking for you". The steps I tried are :-1. Uninstalled and reinstalled Intel real sense driver multiple times.2. Rolled back to previous verison of Real sense driver.3. Uninstalled any recent windows update that could've caused the mess.I'm out of ideas, can any one help me?Thanks in advance

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RELEVANCY SCORE 60.8

Hello, The camera is not working on on the machine with Windows 7 Home Basic. The divice manager shows that it works properly. Pressing Fn + ESC does  not help either. Anyone faced the same problem? Thank you

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RELEVANCY SCORE 60.8

The camera has been working with Skype.  Now not working and camera icon on Skype screen has line across it showing camera not working/available.   In Device Manager I have checked that the device is available (Lenovo EasyCamera).  I have checked privacy settings and camera is on.  I have downloaded an updated driver. The 'general' tab states 'This device is working properly'. My operating system is Windows 10.  Thank you SEJoseph - I have checked in Lenovo Settings and the camera icon has a slash through it.  I assume that means it is disabled.  If so how can I enable it? Problem solved - in Lenovo Settings - camera - set privacy to 'off'.  Camera now works with Skype.

A:Lenovo Yoga 500 Camera not working

Dear DIOM,
 
Welcome in lenovo community,
 
Please try to open Lenovo settings,
 
You can use the search bar next to the windows key >> Type lenovo settings,
 
After that check if the webcam is enabled or disabled.
 

 
Regards,
Joseph

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RELEVANCY SCORE 60.8

My Computer, Lenovo Z5070 (gt820m-i5). The computer's internal microphone is not working. He never worked. I have not seen you work since I bought it. All drivers are up to date. I've tried simple solutions. Please help me.

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RELEVANCY SCORE 60.8

The microphone jack no longer recognizes the headset microphones that I connect. I have tried with 2 headsets. Headphones are working fine.In RealTek HD Audio configuration, advanced settings, I have set the audio sources to be split instead of combined. It makes no difference if I select combined. This was working before. Laptop Y50-70

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RELEVANCY SCORE 60.4

Hello everyone, I have problem with built-in camera that is not working at all. I have a Lenovo G500 Laptop with operating system Windows 8 Pro (64-bit). My built-in camera is not working, Widows Photo app asks me to connect camera, and Skype reports that it hasn't found any camera device. When I go to Device Manager, there isn't such tab as "Imaging Devices" but there is a tab "Other Devices" where is one "Unknown Device". Device location is listed as "Port_#0004.Hub_#0005", device status reports: "Windows has stopped this device because it has reported problems. (Code 43)", and hardware ID says only "USB\DEVICE_DESCRIPTOR_FAILURE". I am almost sure that this is my malfunctioning camera.Automatically find drivers for it doesn't work. I've also tried uninstalling driver for that unknown device and run scan for recent hardware changes resulting only in re-appearing of mentioned unknown device. I've tried to download driver from http://support.lenovo.com/sk/sk/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g500-no... , however when I try to install it, an error message appears: "no appropriate driver to be installed". I've tried DriverScanner app as well. But this found only unknown device, just as Device Manager. I am sorry to bother you, but I am really hopeless now. Am I really forced to buy external camera or is there a solution fir this issue?

A:Lenovo G500 - built-in camera not working

I have exactly the same problem...word for word. I see that sadly no one has yet offered any help. Can anyone tell me how to contact Lenovo direct?Thanks in advance.

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RELEVANCY SCORE 60.4

hey, i have an Lenovo g470 laptop with windows 7 Home Basic, Service pack 1, 64 bits and the webcam wont work. when i start up cyberlink youcam, it says: "Warning, No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on". It worked when i first got my computer for a few months, then it stopped. I havent used it for a few months because of this problem. Please help me! Any help is appreciated, thanks!
 

A:Lenovo g470 integrated camera not working

welcome to TSG.

Please do not create duplicate posts for the same issue. Closing thread, please respond at the one in hardware.

http://forums.techguy.org/hardware/1052268-lenovo-g470-integrated-camera-not.html

thanks,

v
 

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RELEVANCY SCORE 60.4

hey, i have an Lenovo g470 laptop with windows 7 Home Basic, Service pack 1, 64 bits and the webcam wont work. when i start up cyberlink youcam, it says: "Warning, No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on". It worked when i first got my computer for a few months, then it stopped. I havent used it for a few months because of this problem. Please help me! Any help is appreciated, thanks!
 

A:Lenovo g470 integrated camera not working

welcome to TSG.

Please do not create duplicate posts for the same issue. Closing thread, please respond at the one in hardware.

http://forums.techguy.org/hardware/1052268-lenovo-g470-integrated-camera-not.html

thanks,

v
 

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RELEVANCY SCORE 60.4

Hi, I bought a new Lenovo ideapad 510-15IKB about a month ago. It has windows 10. When I click on camera app it says "we can't find your camera. Check to be sure it's connected and installed properly, that it isn't being blocked by antivirus software, and that your camera drivers are up-to-date. If you need it, here's the error code: 0xA00F4244(0xC00D36D5). I have first disabled my antivirus and tried, but that didn't work. 'I checked device manager and there I couldn't see "Imaging devices" under which camera should show up as far as I know. Then I installed the camera driver here[1] and restarted the laptop but still camera app wouldn't work and camera wasn't there under device manager. Any help to get this issue resolved would be appreciated.  [1] http://pcsupport.lenovo.com/lk/en/products/Laptops-and-netbooks/500-Series/510-15IKB/downloads Thanks,Devni

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RELEVANCY SCORE 60.4

I bought the laptop Lenovo G50-45 80e300rgin and installed Windows 8.1 on it. The problem is that when i launch the camera app it shows that 'No camera found' whereas the camera driver was installed successfully. The other problem is that there is no trace of wifi when searching for it whereas wifi is turned on from the BIOS and the laptop is not on airplane mode. I later disocvered that Device Manager shows no wifi device. Please Help!! 

A:Wifi and Camera not working on Lenovo G50-45 80e300rgin

hi priyamdubey ,
 
Welcome to Lenovo COmmunity Forums!!
 
Do you have any device under device manager that has a yellow symbol? as it may be the wireless without proper driver.
 
If the Wireless device is really not showing under device manager and it is on on BIOS, then it is a detection issue. the Wifi Device may not be physically detected by the computer,
Try restoring the bios to defaults by hitting F9  then F10 to save and exit.
 
The same might be happening to the Webcam
 
Regards
Solid Cruver





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 60.4

hey, i have an Lenovo g470 laptop with windows 7 Home Basic, Service pack 1, 64 bits and the webcam wont work. when i start up cyberlink youcam, it says: "Warning, No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on". It worked when i first got my computer for a few months, then it stopped. I havent used it for a few months because of this problem. Please help me! Any help is appreciated, thanks!
 

A:Lenovo g470 integrated camera not working

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RELEVANCY SCORE 60

The Built-in micrcophone does't seems to detected by IdaPad 710s Plus. Installing the latest drive "Realtek High Definition Audio" driver  from Lenovo website doesn't slove the issue.  

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RELEVANCY SCORE 59.6

hELLO Forum support..I recently encountered camera issues in my lenovo g580. camera cant be opened. while pressing Fn+Esc, the whitelight only lits out, i have already installed even all the camera drivers in the drivers/softwares in lenovo site but still got no success..hope you can help me..thanks dexter

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RELEVANCY SCORE 59.6

Hi all,  I've recently upgraded my X1 carbon to Windows 10 and suddenly my mic stopped working. I've tried downloading and installing all the necessary drivers but to no avail. I appreciate all your input.  Thanks all!   

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RELEVANCY SCORE 59.2

Hi All, I've Deployed so far 3 Lenovo E580's using the April 2018 SCCM Package availiable on the Lenovo Downloads page for this, It all installs perfectly however I've noticed now with all three laptops the integrated camera is not working. Windows is not detecting a camera is installed on the system. Checking Device Manager, Integrated Camera is showing with a Yellow Warning Triangle when you try to update from Windows or from Location an error message is displayed 'The Install Class is not present or valid' I've removed the drivers and manually installed again and same issue persists.I've reinstalled USB Root Hub, No help.I've Updates BIOS and ran all the latest updates When Looking into Event Viewer i've noticed the class guid is showing as 00000 000000 0000 00000. I'm not running an N version of windows, this is on a 64 Bit Windows 10 Pro 1703. Any help greatly appreciated!!

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RELEVANCY SCORE 58.4

Hi, Wondering if anyone would have an idea WHY the camera light is constantly on, not recognized by Windows 10. Reinstalled Windows 2-3 times still a problem.Camera light is ALWAYS ON No Image part under Device Manager                 Had a microsoft post on and the help is thrwing solution left and right and NOTHING is working :https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/windows-10-killed-my-camera-ho... Any insights?

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RELEVANCY SCORE 58.4

Hello, I am using a Lenovo Edge 2-1580. I want to use a Logitech G230 headset with it; since it has two plugs (one for microphone and the other for audio output), I am using a Headset Buddy adapter with it. The adapter is plugged into the combo headset jack on the left side of my laptop. The sound coming from the headphones is fine. However, the microphone input is dreadfully quiet. I tested it by fiddling with the mic with my fingers, which should produce a loud, static-y sound, but I only get a faint rustle. In the Control Panel, I tried going to Properties on the Microphone Array to turn up the volume and Microphone Boost to the maximum setting (+10.0 dB. I've seen people get it higher in videos, but I can't seem to do that) and turning all Enhancements. Even still, I have barely any audio input from the microphone. Where is the problem? (in software, the headset, the adapter, the laptop, in the Control Panel, etc.)How do I make the microphone input louder if everything is already set to the maximum setting?Do I need any new hardware/accessories?Should the Control Panel state that the audio input device is a Microphone Array? If I'm using a headset, should it say something else?Would a different headset, say Logitech G430, work better? Thank you!

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RELEVANCY SCORE 58

Hi,
My build in web camera is not working. I have windows 8.1 OS install on my computer. When i launch the camera app, the screen is black, Im able to take a picture but when i click the previous arrow to see my picture, it say " The file cant be open, the file may be damaged".

A:Build in camera not working in Windows 8.1 camera app

Hi, and welcome to TSF, we need more info than that. What is the make and model number of your computer, have you checked in device manager for any error flags, either a yellow ! or red X, have you tried reinstalling the web cam software or driver.

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RELEVANCY SCORE 55.6

Hii got new Lenovo G510 last week windows 8 64bit operating system core i3In its specs it se clearly shown that it have 720 p hd camera but when i opened the camera app from start menu it only shows 0.1MP (4:3) and 0.3 (4:3) option and result is so dark and laggy  I checked the driver in device manger it shows properly installed by this name 'Lenovo Easy Camera" driver details are Microsoft driver version 6.2.9200.16664 i tried to update it from internet but it says its updated i tried manually install the driver from here " C:\drivers\Camera Driver (AVC, Liteon, Bison, Chicony)" but Warning message pops up  " NO APPROPRIATE DRIVER TO B INSTALLED" Then i tried to install it from her C:\drivers\Camera Driver (AVC, Liteon, Bison, Chicony)\HD\Bison\3.13.301.1 but setup gets "failed" at the end and says "please plugin the device and restart the setup" PLEASE HELP ME PLEASE

A:Lenovo G510 Camera Dark Poor camera Result Issue

I bought g510 week ago and the camera is terrible black, and blur i tried many drivers many ways but nothing succed... how to fix it!

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