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got home from work today, computer restarted on its own "windows has recovered f

Q: got home from work today, computer restarted on its own "windows has recovered f

I was at work today and as usual I leave my Dell Inspiron 1525 on at all times, when I got home today, I saw it was restarted and I log on, upon logging in I get a pop-up with the message "windows has recovered from an unexpected shut down"
what happened? and how do I prevent it from happening again?

Preferred Solution: got home from work today, computer restarted on its own "windows has recovered f

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A: got home from work today, computer restarted on its own "windows has recovered f

view problem details reports:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: C0465928
BCP2: C0000185
BCP3: 1F92A860
BCP4: 8CB25B6C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Users\Moltres Rider\AppData\Local\Temp\WER-24475917-0.sysdata.xml

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

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Due to corona virus my wife started working from our home office last week. She used our personal PC to connect to her work through Citrix with a few hiccups but eventually no problem. Our PC connects to internet via wifi due to distance from router.
This week she was unable to connect. Her IT department couldn't resolve it and said it can't connect because it is not cabled?????
So my wife had to go to work, collect her computer and bring it home. We now have our outdoor garden table in the living room as a makeshift office so she can plug her work computer into the router. Two kids and husband confined at home too!

Apart from buying a 10m network cable is there a fix to get connected via wifi?

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This is a really stupid problem. My Acer Netbook with XP worked fine on my wireless network at home this morning. I unplugged it, folded it shut and put it in my bag to bring to work with me (I did not shut it down, never do, has always connected right away). At work, it says it's connected but has little or no connectivity because it can't get an IP address. I've done the refresh/renew, stack resets, nothing works. I got it to connect normally once, (no idea what I did) but couldn't get to the internet, so rebooted and then it won't connect at all again. I will know whether this is a hardware failure or not when I get home and try to connect, but does this sound like a router problem, or something internal? Thanks for any help.

A:Netbook won't connect at work, it did at home today

could a firewall issue

is it a work computer - there a limit to what we can advise here, as any changes may be against your company policies

lets see an ipconfig /all
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the infomation above those entries

We would like to see the results from an ipconfig /all - post back the results in a reply here.

For Windows 8
to open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.

This should work for all windows version, XP, Vista, W7
Hold the Windows key and press R

then type CMD

then press Enter to open a command prompt box
(A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is... Read more

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I got the following message after I restart the computer after logon as Admin. My system is Windows XP SP3

"Error Loading C:\windows\system32\2IdJen.dll" with only "OK" button.

I click OK button to ignore it. However my IE homepage was changed to www.6700.cn\?tn=1027102 no matter how I changed it back to
another reliable web page. I tried the Firefox and Chrone, and does not observe the home page change.

I ran AVG 8.0 Internet security software, Dusing registry cleaner and CCleaner, but the problem won't go away.

Any suggestion to solve the issue?

A:IE home page change after computer restarted

run hijackthis http://www.trendsecure.com/portal/en...ols/hijackthis

run RSIT http://www.prevx.com/filenames/40424...RSIT2EEXE.html

post results to techsupport, you may need to use another pc to download these programs

also go ahead and get http://www.malwarebytes.org/products.php

1. put these on a cd first from non affected pc.

2. run hijackthis and RSIT and post these results please

3. you will have malwarebytes on the cd also in case tech tells you to run that also.

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My computer has been acting weird the last 3 days... random restarts... even before windows is booted it has restarted on me... and now when i try to boot it upmy monitor is not recognized...and believe me its not themonitor... ive checked anyways helllllllllp meeeeeeeeeeeeeeeeeeeeee

A:Computer spontanious restarted now monitor wont work

I believe you have a faulty power supply.

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Error code 00000019, parameter1 00000020, parameter2 882fed10, parameter3 882fed30, parameter4 0a040004.

i got the error now the only thing i updated was my nvidia geforce 7600 gs to the newest drivers from nvidia.com which was 9.1 or w.e so i rolled it back to see if that was the problem...for no rsn the whole system just restarted today i usally leave my pc on all the time and this happend.any help?

A:pc randomly restarted today...error code inside.

Product: Windows Operating System
Event ID: 1003
Source: System Error
Version: 5.2
Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.

i also got this in the help center stuff

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Last night I ran Norton's Live Update, restarted the computer as directed, and now Outlook Express 6 won't send/receive email, I get a timeout error. I have Norton Internet Security 2005. My operating system is Windows XP.

This is the error message I get:

"A time-out occurred while communicating with the server. Account: 'www.lifedancecoaching.com', Server: 'www.lifedancecoaching.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19"

I checked the Symantec website support for help, but did not find any-- unusual, usually they are good for online help.

If anyone here can help, I'd really appreciate it.

Many Thanks,

A:Did Norton Live Update, restarted computer, now Outlook Express won't work

Just a thought...
Check your firewall settings...

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I just bought this laptop two days ago and installed Windows 7(x64) on it but yesterday when I was downloading the drivers, I did download and installed BIOS Update for Windows 7 (64-bit), Windows 10 (64-bit) - ideapad 700-15ISK, 700-17ISK, and after system being restarted I couldn't turn it on again.I ran into the seller and asked to fix the problem. He told me that I have ruined the BIOS and the machine does not let him to enter the setup. After 15 minutes or so, he told me that the problem is fixed and advised me to install windows 10 instead of 7 and I did but today the windows has crashed and restarted with the error code KMODE_EXCEPTION_NOT_HANDLED two times.Unfortunately I couldn't scan the QR code and enter the webpage but I have googled alittle about it.Some people say that the problem is because of the BIOS but I really don't have the guts to use that BIOS Updater again.Others mention another causes for this error.Can anyone suggest what's the problem and what should I do?Is there any problem with the BIOS?What should I do to fix it? For more information:I have tried to install windows updates since yesterday but one of them has encountered the following error every time:Some update files are missing or have problems. We'll try to download the update again later.
Error code: (0x80073712) 

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that you guys were able to help me out. I was wondering if you could help me with my home computer?

I ran adaware, spybot search and destroy, hijackthis and now have installed zone alarm. The following is my log from hijackthis:

Logfile of HijackThis v1.95.0
Scan saved at 12:38:26 AM, on 6/28/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\efax\Dllcmd32.exe
C:\Program Files\Common Files\efax\HotTray.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Documents and Settings\Christian Corrales\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://vipguestlist.ync.net/cgi-bin/ultimatebb.cgi
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant=about:blank
R1 - H... Read more

A:So I was having popup issues with my work computer today

Looks like a pretty clean log. Have a look here to see whether that applies:


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Yesterday I began the processing of migrating my C: drive contents to a newer larger SSD. i used Clonezilla to copy to the new hard drive. I thought everything had gone OK but it didn't (of course) . The new hard drive was recognized as the C: drive; the old hard drive was recognized, but only in Disc Manager and Windows would not boot unless i booted from the old SSD. Through a process of pretty much trial and error, I am now at the point where both drives are recognized. The new drive is C: and the old drive is now visible in Explorer as drive I. The old drive still has all it's original contents including Windows and needs to be reformatted (it's more than 90% full). The computer is booting from the C: drive as it should.

The only quirky thing which is happening now is that when I boot the computer, I'm given a choice of loading Windows Home Premium or Windows Home Premium (Recovered). If I do nothing the computer loads the former after 30 seconds...all is well.

Any idea why the "recovered" option is there, and how do i get rid of it?

A:given option of booting to Windows Home Premium OR Recovered version

Well its there bcause windows automatically repaired ur computer.. try which entry is working n remove the other one using easybcd software.. but make sure the menu entry ur choosing at boot is working fine

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Long story. My work computer crashed recently and just got it back today. I updated my main quoting tool which is 2020 worksheet and the computer after the update said I had to restart my laptop. I closed all of my programs on the laptop and the. Restarted the computer. Instead of opening the regular welcome screen in which I would normally log into, it took me to a screen in which to select a language setting for a windows 7 installation. I had used the laptop previously to this for several hours but trying to close the screen causesd my computer to restart and brought me back to the same screen. Any ideas? Why would it do this?

A:Computer restarted and wants to reinstall windows 7

Can you get into safe mode?  Also post make & model it helps the guys.

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I had to restart a computer on our office network which uses Windows XP on Wednesday, September 17, 2014. Now I cannot access a file on a computer which uses Windows 8 unless I tell the Windows 8 computer to let EVERYONE access the file - which I don't want to do. A computer using Windows Vista on the same network has had no problems. I've created a new username on the Windows 8 computer and given the problem computer that name but still no access. I've enabled read/write file sharing and given the problem computer full access permissions but still can't get in. I removed all Microsoft updates that had been installed four days before the problem occurred on the Windows 8 computer and recovered the Windows XP system to the day before the problem occurred - still can't get in. Any ideas out there?

A:Restarted XP Computer, Now Cannot Access File on Windows 8

That would be correct. Or you would need to go into Advanced Sharing options on the Windows 8 machine and downgrade the security setting from 128 to 48/56. I always create a local user account on Windows 8 machines, if I am going to be sharing stuff across the network.

Otherwise it all goes on the NAS for our network, or a Own Cloud server that my brother hosts for the family. Then I never have to worry about networked computer share issues.

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I got a new laptop with Windows 7 and was transferring the files from my desktop computer over to it using Windows Easy Transfer over the wireless network. The transfer of the files was done, but it still had the shared files to get through, which according to the estimated time was going to take another 10 or so hours (200 + gb of files). I let it do that while I slept.

When I got up the next day, I saw the laptop was at the log on screen. Turned out it had automatically updated itself during the early morning. The old desktop computer's WET window said "attempting to re-connect" or something.

Anyway, it seems like most if not all of the files I wanted have been transferred over anyway, but I'm afraid that the broken transfer may have screwed up my originally brand new and pristine Windows 7 and laptop. Windows Live Messenger seems to keep getting an error now when Windows boots up. And there's a few folders that I can't access (they have a lock symbol next to them)

Please help! Thanks in advance!

A:Computer restarted during Windows Easy Transfer HELP!

most likely you will have to take ownership of some files you cannot access at this time. see the following


if you had xp on the old computer (going by your profile) then some settings just may not work in win7 so you may need to manually do some adjusting.

as far as the error, we will need the exact error message.

You can always do a system restore point to a previously save restore point and try again.

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Thanks in advance for your help. It appears I have randomly picked up a virus of some sort wherein whenever I am connected to the internet, my computer gives the "Windows Has Recovered From a Critical Error and Will Restart in One Minute. Please Save your Work Now." message, and my computer restarts as the message states. I have run adaware and malwarebytes' antimalware with mixed results, and downloaded a windows malware removal tool, but none have completely eliminated the problem. I can turn the internet off via a switch on my netbook (it is a HP Mini 110-1100 with Windows 7 Starter), and when I have that turned off before I log in, the computer works as normal, but of course the internet is a much-needed tool. Any help is greatly appreciated! My DDS log is below:DDS (Ver_10-03-17.01) - NTFSx86 Run by Robby at 1:22:19.78 on Tue 08/17/2010Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_20============== Running Processes ============================= Pseudo HJT Report ===============uStart Page = hxxp://www.allmonster.com/uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnbmStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnbuInternet Settings,ProxyOverride = *.localBHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\... Read more

A:"Windows Has Recovered From a Critical Error and Will Restart in One Minute. Please Save your Work Now."

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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Completed a fresh install, formatted, windows 7 home premium all is fine until it goes to start services (setup is starting services) then the screen flickers and I get the message. "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation"

This then becomes and endless loop, I have started again delete partitions format let windows do it all and the same result, tried safe mode - no go tried repair no go searched internet for help tried some of that stuff with dos prompt- still no go.

Tested Hard drive with windows - no issues, tested with third party software no problems

Laptop originally come with Win7 and even tried to cheat and install xp but that also failed, thought if I could get xp on I could upgrade - but failed.

In your hands community

A:Computer restarted unexpectedly windows installation cannot proceed

You are deleting all partitions during the booted install to get it cleanest, and following the other steps for a Clean Reinstall Windows 7? Those steps assure you'll get and keep a perfect install.

If after doing those proper preparations it still hangs Starting Services, then first try entering Device Manager - Access During Windows 7 Installation to disable any erroring drivers shown there, and if that doesn't help try new installation media as discussed in Step 1 of tutorial

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Hi. I was previously using windows 7 home premium 64 bit on my computer. The computer worked for around 2 years and one day suddenly went BSOD on me, with various problems from disk read errors to "video driver failed to initalize". After my roommate tried all the system recovery options (which all failed), he decided to use his recovery disk to do a factory reset of the computer (it's his computer). This got rid of most of the problems, with the exception of disk read errors from time to time. However, during the setup of the computer, we got the "The computer restarted unexpectedly or encountered an unpexted error. Windows installation cannot proceed." error, which just leaves us in an infinite loop (unless we get a disk read error). Windows 7 came pre-installed with the computer, so we dont have any installation discs. The only disc we have is a recovery disk that lets us get to the system recovery options. The computer was a plug-in-and-use computer meaning that we dont know much about the system specs other than the sticker that came on the side . I included it in case anyone is intrested in it.
Any help would be greatly appreciated.

windows 7 home premieum 64 bit
intel core i3 processor 550
6gb DDR3 memory
1TB hard drive (dont know the name or anything)
NIVIDIA GeForce 315 1024 MB

A:The computer restarted unexpectedly... Windows install can't proceed.

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics

If defective, replace it. Use the recovery disc you have or you can download a legal copy from here: Official ISO Downloads

Following taken from here: Digital River Direct Download Links for Windows 7 Editions Free

I'm including only the English versions.

Microsoft’s partner Digital River is providing the direct high speed download links for the Windows 7 all editions, The download links are available in English,French,German,Spanish languages.

The installation ISO files of Windows 7 are hosted on the server msft-dnl.digitalrivercontent.net owned by Digital River, one of the delivery partners for Windows 7.

All you need is a legal Product key for a Windows 7 Edition that you want to install using these ISO images. Can be a retail or OEM key.

You can burn these images using any standard burner like [url==http://www.imgburn.com/>ImgBurn[/url]

The Product key should be on the COA sticker on the computer.

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I recently purchase a new Toshiba laptop, with Windows 7 OS and only about a week later, this message popped up during a reboot. I was applying a "windows update" and the computer was stuck at "setup is starting services" and then it pops up a message saying "The computer restarted unexpectedly or encountered an unexpected error." All other forums explain something about Windows 7 being installed, but I wasn't in the process of installing the operating system, it was only an update. Every time I click "OK" on the message, it restarts the computer but stops at the same message, and over and over again. I'm not really sure what I should do. Some sites say to get a CD and run an install of it, but my computer came with the operating system preloaded and not with a CD, so I don't have direct access to a Windows 7 installation disc. Any help would be appreciated.

A:Install Windows: This computer restarted unexpectedly or encountered an unexpected...

Hope this helps

Prevent Automatic Reboots In Windows After System Crash Has Occurred

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I restarted my computer today and came back and saw that my headphones wont work anymore. It worked fine 5 minutes ago. But the weird thing is that my monitor speakers work perfectly. I've gone and checked my cables from my computer and they were fine. I unplugged and replugged then nothing changed. Images: http://imgur.com/YFogLIE / http://imgur.com/edIzckT . Please tell me if you need any more additional info

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Receving the "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed" error during the OSDsetupact.log in Windows 7 x64 in Dell 7040 models.
Uploaded the  setupact.log in the below URL.

i have tried the below methods and it did not help
Method 1

1.     Hold down "Shift + F10" to open the command prompt 
2.     On the command prompt type "regedit" with no quotes to open the Registry Editor 
3.     Go to:- HKLocal machine -> System ->Setup ->Status -> ChildCompletion 
4.     Highlight ChildCompletion and on the right you will see "setup.exe" 
5.     Double click "setup.exe" and verify the value is set to "1" 
6.     Change the value to "3" 
7.     Close the registry editor and close the command prompt. 
8.     Click OK on the error message and now the installation process should complete.  

Method 2
cd Windows\System32\oobe

i have checked harddisk and memory are in good condition. can someone help what could be the problem.

Regards, Boopathi

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I was brought an HP n3370 laptop in non-working condition. This baby is old, very old. There is a sticker on the bottom with a serial number for Windows 98. I could get to the BIOS and run diagnostics. Everything works fine but the hard disk appeared worthless. There is no backup and no recovery medium. The information on the disk also had no value. It had been running Windows XP before it crashed. Unbelievable as it is, I was able to recover the hard disk using DBAN. Recovery disk sets can be purchased for newer computers for about $15. Here is the problem. I contacted HP to purchase a recovery disk set and they couldn't even identify this computer by it's serial number. They told me that they only maintain software for a period of five years. I never expected that the operating system couldn't be replaced. The owner of the computer is a minimum wage worker and is unable to easily purchase another computer. I suggested that she look around for a used laptop, possibly on Ebay. Does anyone know if it is possible to get this machine working again? HP says no.

A:Can Windows XP be recovered for this old computer

Hi,there come a time when everything becomes useless ,the time is now for that laptop,
it might be possible to install winxp on it ,but it would not be worth the price of the winxp,
even if you could find a unused xp on e-bay, what would the laptop even be used for ,maybe you could but a Linux version on it .
I use to load those old things up with boating charts ,and sell them ,but there not even good for that anymore

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My PC is largely 3 years old now, with some parts being newer. The other day, it just randomly BSODed on me. I restarted with the same effect, then restarted again and was fine. Please let me know if some of my hardware is about to fail. I've been looking at doing an upgrade, but I may need to do that sooner than later. Thanks!

A:BSOD randomly at start up. Restarted twice to get it to work.

Hi BalaamsDonkey.

First of all, Scan the system for possible virus infection with the following programs.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Let us know the results.

Then, irrespective of the scan result, make it sure that your SSD is running with the latest firmware. Crucial SSD Firmware Updates
And, disable hibernate, and free up a few more GBs in the C drive.

Drive C:
Size 119.14 GB (127,928,365,056 bytes)
Free Space 10.66 GB (11,449,565,184 bytes)
Report us for any further BSOD after doing those.

fffff880`02f1a768 fffff800`032ca2be nt!KeBugCheck
fffff880`02f1a770 fffff800`032fe13d nt!KiKernelCalloutExceptionHandler+0xe
fffff880`02f1a7a0 fffff800`032fcf15 nt!RtlpExecuteHandlerForException+0xd
fffff880`02f1a7d0 fffff800`0330de81 nt!RtlDispatchException+0x415
fffff880`02f1aeb0 fffff800`032d1f42 nt!KiDispatchException+0x135
fffff880`02f1b550 fffff800`032d084a nt!KiExceptionDispatch+0xc2
fffff880`02f1b730 fffff800`03219495 nt!KiGeneralProtectionFault+0x10a
fffff880`02f1b8c0 fffff880`00e080d3 hal!HalBuildScatterGatherList+0x69
fffff880`02f1b930 fffff880`01164b6f PCIIDEX!BmSetup+0x6b
fffff880`02f1b990 fffff880`0116381f ataport!IdeDispatchChannelRequest+0xef
fffff880`02f1b9c0 fffff880`01163352 ataport!IdeStartChannelRequest+0x113
fffff880`02f1ba40 fffff880`011655b6 ataport!IdeStartNextDeviceRequest+0x18e
fffff880`02f1bae0 fffff880`01165120 ataport!IdeProcessCompleted... Read more

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I cannot get Windows Media Encoder 9 to work at all at home, but I have no problems with it at work, so I know I'm not trying to do something with it that it can't handle.

At home, every time I try to convert either an AVI or a VOB to WMV, either using the wizard or the custom settings, it lets me get through it all and then, when it starts trying to encode, it throws up the message:
"Windows Media Encoder has encountered a problem and needs to close. We are sorry for the inconvenience. ..."

It never gives me any more information than this, just crashes and closes. I've tried repairing it through the control panel, as well as completely uninstalling it and reinstalling it, but it hasn't helped.

At home I'm running Windows XP Media Center. At work, where I've never had it crash, I'm running Windows XP Professional. Is there something in Media Center that causes it to crash? Is there any patch I can download or thing I can do to get it to work on my home computer?

Thanks for your help.

A:Windows Media Encoder doesn't work at home, does at work

I'm currently having the same problem . I open the .vob file set the output folder , settings etc etc . just as it was about to start converting , WME just stops and crashes . I use windows xp home edition so if your company's xp professional can make it work im thinking it is something in the professional edition which allows it to work not something in our edition that doesnt allow it to work. Are there any alternatives for encoding a video? i dont have much cash right now so i was hoping i might find some freeware alternatives . thanks

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I seemed to have the same problem before I re-installed my OS. but bluescreens persist. I think that one of the bluescreens I had was because my CPU need more VCore voltage, but the rest don't seem to be the same, as now my VCore is higher, and stability tests agree.

problem signature:
problem event name: bluescreen
os version: 6.1.7601.
locale id: 1033
additional information about the problem:
bccode: 9f
bcp1: 0000000000000003
bcp2: fffffa800846e4e0
bcp3: fffff80000b9c3d8
bcp4: fffffa800974e580
os version: 6_1_7601
service pack: 1_0
product: 256_1
files that help describe the problem: c:\windows\minidump\111614-13572-01.dmp
read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows
if the online privacy statement is not available, please read our privacy statement offline: c:\windows\system32\en-us\erofflps.txt

That was what was in the "Windows has recovered from an unexpected Shutdown" pop-up when I returned to my PC.
Feedback is greatly appreciated =)

A:'Windows has recovered from...' -After Leaving Computer for Some Time

Update Driver: asmthub3.sys ASMedia USB 3.0 Hub driver

BugCheck 9F, {3, fffffa8009133380, fffff80000b9c3d8, fffffa800a0a8010}

*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
Probably caused by : asmthub3.sys

Followup: MachineOwner

start end module name
fffff880`04f8b000 fffff880`04fb0000 asmthub3 T (no symbols)
Loaded symbol image file: asmthub3.sys
Image path: \SystemRoot\system32\DRIVERS\asmthub3.sys
Image name: asmthub3.sys
Timestamp: Thu Nov 08 17:36:35 2012 (509BEDA3)
CheckSum: 00027E09
ImageSize: 00025000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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Hi, First post but I hope to be able to use this Forum to help get familiar with Windows 7. Im used to Windows XP but my Old HP Compaq Desktop Computer finally died. My Buddy gave me one of his Work Office computers that was on a Network system with 4 other computers.

Im going to be using it for my home with internet access. I'd like to change the administrator name and password along with deleting other user accounts but I seem to have problems doing so. He gave me his original User name and password to be able to access the computer and clean things out.

Will I have a problem using this computer at home is it was setup for a network system?
I'd like to get it back to basics so I can utilize as much of the Hard drive as possible, but I do not have the windows 7 disk.
Im not much of a computer Wiz but I can do pretty well with guidance and or the proper links, so please have patience with me.
Im also trying to figure out Windows paint on this computer so I can post pics.

A:Work Desktop computer on network to single home computer?

It would be best to re install windows on that pc.

What operating system is on it now ?

Does it have a COA sticker on it ?

Can you read the activation key on it ?

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Unlike many, I find the notify balloons of the system tray useful, especially with certain applications I have that make use of them (Winamp, uTorrent, etc).

Anyway, they never work for me. I installed vista many times over and the balloons only work at the early stages of the system, then something is installed or updated and they just stop working.

I have checked all the needed registry settings, tried all the variations of them: and that's not the problem unfortunately.

The thing is, as the title says: when I deliberately kill explorer and restart it, the notify balloons start working!

How so? Why don't they work right from startup then?
What happens when you kill and restart explorer that gets them working?
Any ideas?

A:Notify Balloons won't work unless Explorer is killed and restarted

I will assume that you mean the UAC notices. Notices that ask are you sure etc?. The notice that forces you to give approval for changes that affect the entire system and not just an individual user account.
If so make sure that it is turned on
User Account Control (UAC)

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All I can remember doing is turning my router and modem on for 30 seconds and then on again, and now every computer in my house is unable to download torrents (I have some at like 98%!).

Also webcam streaming sites like chatroulette and tinychat wont work! I can go to the pages but the webcam box is just black and wont stream anything.

Also, video streaming wont work! Youtube and vimeo work but not those sites where you click a link and it opens windows media player, because when i click the link, window media player opens up and i get a "Windows Media Player cannot find the file. If you are trying to play, burn, or sync an item that is in your library, the item might point to a file that has been moved, renamed, or deleted." message!

I thought port forwarding was the problem but i just cant seem to do it right. Also, i connected my computer directly to the modem and still, all these things didn't work! D:
ahh! im convinced the problem is caused by one source! Super annoying!
Please please please help me!!

A:Please HELP! Restarted modem and router and now torren wont work!

also my xbox 360 live wont connect to the internet too!

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Fan failed to start when run my Lenovo T510 but it is ok, the probleme is after i turn on my laptop the fan didint start but after workin with it for a while and when i noticed that is over heated, i restart it and magically the fan works fine.conclusion : i must run my laptop and wait until the heat over the 60 C degree and then restart the laptop and taraaa the fan works normalysolutions i tried :- clean totaly the fan- update the bios- tried speedfan but it cant recognaze the fan is there any other solutions to try ???

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So I got this computer delivered today. 
I tried going to the Store to upgrade to windows 8.1, but it told me that I needed to do all of the current updates first. So I checked for updates (on the "pretty" menu it just kept searching and didn't work, had to go through control panel... Haven't really had the best experience with 8 so far I tell ya!)
It's been stuck on installing update kb2938459 for literally hours now. I would like to get everything updated so that I can get to windows 8.1 and then update all my drivers and such. I've had this computer for all of 6 hours and I'm having such a horrible experience with this! I hope someone has some advice for me. 

A:New computer (unboxed today!) windows updates, STUCK

This person seems to have the same problem as I do, and also looks to have come to a conclusion about it... But how do I do a clean install of 8 so that I can attempt these updates before adding a microsoft account? Or is the damage done already? There were no discs or anything sent with the new computer, and if possible I'd like to avoid making any huge changes like that, but if it's what I have to do then I will... again, advice?

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I have a VPN question.

I was on my personal home computer using my Macbook's built in VPN software to log onto my company's network. I grabbed a few documents and logged off after a minute. Then, I realized I had BitTorrent running in the background. I was downloading some music, movies etc - some of which I'd prefer not to flaunt at work.

How much can work see? I ran a whatismyip.com test and my IP does change when on the VPN vs not on the VPN. One the one hand, I wasn't on my work computer with most likely has all that tracking software, but, I was on my work's network. And, while I wasn't browsing any unsavory websites and there isn't any http traffic to forward, I was downloading things in a torrent file.

To JohnWill: The files I were downloading are legal and freely shared podcasts and clips etc. Nothing like downloading an artist's album etc."

A:Work VPN on Home Computer

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I would like to set up something where I can work on my computer at home from anywhere. Much line logmein or show my PC. The reason for this is logmein runs so slow. Can someone make some suggestions what i can do to speed this up or software to use?

A:work from my computer at home

A very solid program is RADMIN

We used it between Toronto & Maryland to manage the software at the other end and to essential use the other end as if it was on our desk. It takes a bit to set it up so that you do not compromise security over distance but one up it is solid

See: http://www.radmin.com/


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I teach school and a major virus affected our computers. I had used my flash drive and then used it at home. My home computer will come on and my monitor screen is half black. You can still see the icons and click on them, but the background is black. Then after I am on for a few minutes the monitor turns off and after 1 to 5 minutes it comes back and the background has changed to a really funky color. The icons are bigger and the color is like infared. Really weird and once when I moved the mouse the colors all blended together and kind of like imprinted the hourglass all over the screen, like in Kidspix. Please respond with something I can do because whatever it is is keeping me from accessing the internet.


A:at work...can't use home computer...pls help

Hi Sharon--you should know by now that we cannot do anything without logs to see what's going on.

Run a scan with dss.exe--it should still be on your desktop. If you cannot see the icon to double click to run it, then use these instructions:

Click Start>Select 'Run' - then copy/paste the following text into the run box & click OK

"%userprofile%\desktop\dss.exe" /config

Click on "Check All"

Click Scan!

When finished, it shall produce main.txt and extra.txt for you. Post those here.

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Hey guys,

I did a virus scan on spybot search and destroy and AVG and managed to kill most of the damage but now the background is white and i cant access the desktop properties from the right click

But I noticed as soon as I log off my background that I tired to apply pops up

I just need to make sure that my computer is clean and advice on how to fix the damage made. Thanks you do a great job guys =].

A:Downstairs computer recovered from virus attack but windows is damaged


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Can someone out there tell me how I can connect my home computer to my work computer 14 miles away? I tried pcAnywhere and can connect but I can not print things from my work computer on my home printer. Seems the new HP K80 all-in-one I bought does not support remote printing. HP does not support pcAnywhere either. So how can I do it another way? I am desperate. My husband has a brain tumor and may have to have surgery and I want to connect to my work computer so I can at least keep some money coming in during this time. Is there anyway to do this without alot of cost. My employer will pay for it if it is not to costly.

A:Connect to work computer from home

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Hey guys new member, first time poster, I usually can figure out my own problems and have never really been stumped but this problem has got me. It's taking a really long time to boot up, regular and safe mode, once it finally does boot, nothing works, i can navigate around some screens such as add remove programs, and some folders, but nothing works when i click on it.

I have booted into safe mode and launched auto repair with no results, I have launched system restore and it says there is no restore points. Windows defender won't activate, Norton security 16 wont launch, i tried booting to last good configuration and that did nothing, i'm literally out of ideas, it's driving me nuts, were coming on day 3 here and i don't know what to do,

Please is there anyone out there that can help, or has heard of anything like this?

ps-sometimes when i'm waiting for the desktop to appear after start up a white box pops up saying "please wait" i have never seen that before.

Acer pc, windows 7 home premium

A:went out, came home computer wont work at all.

When did you last do thorough anti-virus and anti-malware scans?

What have you done to evaluate your hardware---such as hard disk tests, evaluation of component voltages or temperatures, RAM testing, etc?

Are you able to do a clean Windows install if it came to that?

Do you occasionally use System Restore and did you expect to see some restore points?

What, if anything, do you recall about what was going on with your PC in the few hours immediately prior to this problem showing up? Did you install any new software, re-configure anything, install new hardware, give someone else access to your PC, visit any shaky web sites, attempt any unfamiliar tasks, notice any anomalies, etc, etc???

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I'm trying to set up a home network and when i try to change from a work computer to home and restart, it's back to work computer. I'm running win7 pro for rebuilt computers. this pc is wired to a netgear 7550 wireless router with 2 wireless laptops, 1 win7 ,other win10. I'm not very computer savy, so I'm struggling with this. Appreciate any help.

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Here is what i am trying to do. Two computers with windows xp home edition.. One at
work and one at home.. Trying to use the windows
remote desktop connection . I want to get files on my
work computer from the house.. I tried to follow the
online windows help. I've had no luck.. I'm hopeing
to do this without paying a monthly fee. I'd appreciate any help you guys can give me....thanks... Herbie

A:Get Files on Work Computer from Home

XP Home does not support Remote Desktop. You need XP Pro. I would suggest using UltraVNC for this task or maybe Hamachi.

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Hi guys,
well this is my home work computer and I not exactly sure what happend, but I tried to turn the computer on and it would not allow me to access. So, I managed to login in safe mode and change the password. However, when I finnally was able to log in, everything was reset, including my e-mail account in outlook. I haven't tried logging into my work server yet I figured I better get this under control. I ran (in safe mode) Ad-aware and Search and destroy, only because it wouldn't work in normal mode, then I rebooted, ran Panda, tried to run housecall but that one did not work, then I downloaded F-Prot antivirus, only because I could not install the firewall it keep giving me an error about my K drive (strange because I don't have a k dive. Then I ran the about buster. So, here is the highjackthis log, can anyone help??? I keep getting this message from the F-Prot thing regarding ieor32.exe, don't know what it is but I thing it's doing something.....

Logfile of HijackThis v1.99.0
Scan saved at 5:25:04 PM, on 2005-01-23
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\FSI\F-Prot\fpavupdm.exe
C:\Program F... Read more

A:Home work computer - Hijackthis log....

Hello Wendy.......

Can you please run AboutBuster once more and post the log,along with a fresh hijackthis log.

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Brothers were on my computer and now its running really slow and was wondering if anybody could take a look at this and see if they caught anything stupid on my computer.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:07:59 PM, on 12/17/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\WINDOWS\Explorer.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\AVG\AVG9\avgwdsvc.exeC:\Program Files\Java\jre6\bin\jqs.exec:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system32\HPZipm12.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\AVG\AVG9\avgemc.exeC:\Program Files\AVG\AVG9\avgnsx.exeC:\hp\drivers\hplsbwatcher\lsburnwatcher.exeC:\WINDOWS\ALCXMNTR.EXEC:\Program Files\Java\jre6\bin\jusched.exeC:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exeC: ... Read more

A:Came home from work to a very slow computer

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I'm interested in accessing my home network from my office through the Internet. I'm assuming that this can be done, but I am not exactly sure how.

My home server is a Win 2K Advanced Server and I have 2 Win 2K Clients.

I'm accessing through a network at my office that is running through a proxy server. Is that going to cause a problem?

Do I just need to setup a VPN or is there more involved?

A:Connect to home computer from work

The simplest way is to use PCanywhere. It's agreat software program, it actually show yu your home computer from a remote location....desktop and all. It costs about $150 though.

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at my place of work I have my own desktop PC which is running Windows XP, we are all using Windows Server 2008 and have the ability to connect from home using a VPN and RDP which is pretty pants due to how slow and choppy the whole experience is.

Now, I have managed to establish the VPN and actually map the main shared drive on our service without the need to windows RDC however I cannot seem to do the same for my own desktop PC.

I want to be able to map my desktop or the hard drive on my work PC but just cannot figure it out. I have tried mapping the IP address and then using my username and password however that doesn't work either.

Can anyone offer me some help ? I need access to the files that are on my PC .

Many thanks .


A:help accessing my work computer from home using a VPN

Welcome to the Seven Forums.

You mentioned that it "doesn't work either". What does not work? You are unable to map the drive or it maps but not all files are available? Tell us what you see.

Are you admin on your work XP desktop?
If so, then try \\XPcomputerName\c$

If you can assign the XP work computer a static IP address in the office, then you can reliably use the IP address for connectivity --- that is what I do.

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I need assistance in accessing my work computer from home. It is not on a server but is a desktop computer running Windows XP Professional. I have read the postings on this issue and think it may be that I need forward the port on the router to the 192.168.X.X IP address of the computer. Could someone give me instructions on how to do this and tell me whether it is the host or client router port that needs to be forwarded?


A:Accessing Work Computer from Home

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I have a Dell Inspiron 580 that randomly freezes and reboots and reports that windows has recovered from a fatal error. I can not seem to find the cause. I have tried reinstalling the Video Driver, thinking this was the issue because sometimes when it crashes, the screen will freeze, sometimes it will flash blue and white then crash and reboot. One specific error I see when opening Windows Live Mail, upon a hang, display flashes and notification window pops up says Video driver as stopped working.

I have also tried cleaning all heat syncs, and reapplyng thermal compound to rule out a heat problem. All fans work fine. I have run memtest86 testing memory, and burn in software testing the Video card and I get no error during these test.

At a loss. Figured I would ask for help.

A:Computer Freezes, reboots, reports Windows has Recovered - Fatal Error

I'm not absolutely certain here as things aren't very clear cut in your logs there, but at this point the biggest possible culprit seems to be your antivirus application.
Whether something has gone wrong or it's just mistakenly blocking a needed system component I can't say.

If you aren't completely opposed to the idea I would like you to remove it temporarily to see if things stabilize.

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Attached is my hi-jacked log. I can't get rid of this search engine. It is also causing problems when I am surfing the internet not allowing pages to come through and showing my status bar on the bottom. Please help.

Logfile of HijackThis v1.97.7
Scan saved at 11:14:17 AM, on 7/18/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\Program Files\WinFax\WFXMOD32.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\DOESFI~1\film tool.exe
C:\Program Files\Enigma Software Group\Spy... Read more

A:Look-Today home page

Hi Jody and welcome to TSF.. :)

There's nothing directly related in your log to Look-Today, although I do see one file that needs to go. Have you reset your homepages to Google before posting the log?

Also you are running an old version of HJT, so could you please open HJt, click on Config | Misc. Tools | Check for Update online and follow the promts to get the latest one, which is V1.98.0, and then reboot and post a new log. That way it should show up the problem.



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So as of today I turned on my computer as normal and everything is running incredibly slowly. Everything takes forever to load and stops responding within a few seconds.

I managed to open the System page and under Processor it says "Not Available" and the same for "Installed Memory (RAM)"

All I have tried is restarting the computer, shutting it down and turning it off for 10 minutes. I have no idea what to do. I also managed to open cmd and try to run sfc /scannow but it said "Windows Resource Protection could not start the repair service"

I cant think of anything that changed between last night and today, I havnt downloaded anything... Please give me some advice!

A:Computer running incredibly slow as of today. Windows apps not respond

Hello LiteralEdit,

See if your able to run System Restore. This may or may not help. But, a good starting point.


Keep us posted,


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Custom built system on which 2 recovered Vista operating systems are installed, one of which I have forgotten the system log on password.

I want to upgrade to Windows 7, I already have the upgrade CD, as well the original Vista installation CD.

All existing hard drives (4) will be replaced with WD 500 GB units, I may do a RAID, not sure of which type yet
How do I go about differentiating between the 2 installed systems on my present drive?
I wish to eliminate the one that I have forgotten the password, and keep the other and upgrade to 7 onto it.

I do have access to Norton Ghost, as well an external hard drive enclosure of which I have installed one of the new WD drives

Would it be easier to just re-install Vista from scratch and them upgrade to 7? Would this not involve the lengthy task of downloading all Vista's patches and updates again? Not to mention other programs....

Hope this makes sense, I just need advice on the easiest and safest way to do this

Thanks in Advance !

A:Recovered Vista Home Premium

Would it be easier to just re-install Vista from scratch and them upgrade to 7To avoid any problems, that is what I would doUpgrades are always troublesome

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Hello all!! I don't want to bore anybody with my story but yesterday I came home to hear my dad tell me he thinks he clicked on the wrong link. I turn on the computer and noticed the wallpaper changed to a blue screen with a fake message saying "Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer." If that wasn't obvious enough, I saw some little bugs crawling on the screen eating away all my desktop icons. Thankfully they came back when the bugs went away.I ran as many scans possible throughout the night. First, I ran a scan with a-squared which picked up a trojan and some spyware. The log goes as followed:***********************************************************************************************************************************a-squared Free - Version 3.5Last update: 5/24/2008 11:14:28 PMScan settings:Objects: Memory, Traces, Cookies, C:\, E:\Scan archives: OnHeuristics: OnADS Scan: OnScan start: 5/24/2008 11:16:37 PMc:\windows\system32\[email protected]@@k.dll detected: [email protected]@@kc:\documents and settings\main\local settings\temp\px.dll detected: Trace.File.WhenU.SaveNowValue: HKEY_CLASSES_ROOT\arlnk --> URL Protocol detected: Trace.Registry.AresValue: HKEY_USERS\S-1-5-21-2509586070-2626175335-2571225989-1009\Software\Ares\bounds --> Main.Height detected: Trace.Registry.AresValue: HKEY_USERS&#... Read more

A:Came Home From Work To Find My Computer Infected

Hello luie620 and welcome to BC. Let's see what we can find. Please follow the steps below in order:Before running a new scan let's clean out the temporary folders. Download ATF Cleaner to your Desktop.Double-click ATF-Cleaner.exe to run the program.Click Select All found at the bottom of the list.Click the Empty Selected button.If you use Firefox browser, do this also:Click Firefox at the top and choose Select All from the list.Click the Empty Selected button.NOTE : If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser, do this also:Click Opera at the top and choose Select All from the list.Close ALL Internet browsers (very important).Click the Empty Selected button.NOTE : If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Now download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.Note: You must be logged on to the system with an account that has Administrator privileges to run this program.Close ALL OTHER PROGRAMS.Open the OTScanIt folder and double-click on OTScanIt.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).In the Drivers section click on Non-Microsoft.Under Additional Scans click the checkboxes in front of the following items to select them:Reg - BotCheck
File - Additional Folder Scans
Do not c... Read more

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