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Cannot install Windows Updates - get error code 80070308

Q: Cannot install Windows Updates - get error code 80070308

I posted this yesterday, but as this was my first post in the Windows 7 forum, I was instructed that I did not include all of the required information. I closed the old post and am re-posting with all of the required documentation.
=================================
Since mid February, all of my Windows update patches have continually failed with an error code of 80070308. I have never had an issue with any Windows Updates prior to mid February. I am running Windows 7 Professional SP1 64 bit. I have a newer Dell XPS8500 machine with 32 GB RAM and an Intel Core i7-3770 CPU @ 3.4 GHZ. The following updates continually fail:

Cumulative Security Updated for IE 11 for Windows 7 x64 based systems (KB2909921)
Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2909210)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1
for x64-based Systems (KB2898857)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2901112)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2911501)
Security Update for Windows 7 for x64-based Systems (KB2912390)
Security Update for Windows 7 for x64-based Systems (KB2916036)
Update for Windows 7 for x64-based Systems (KB2843630)
Update for Windows 7 for x64-based Systems (KB2919469)

I tried running the "Fix it" program recommended in the MS troubleshooting link, but that did not help. I have also tried installing with Norton 360 turned off (both virus protection and firewall), but to no avail.
In addition, per the info in this forum, I also ran the System Update Readiness Tool (SURT) and did the SFC scan, but still get the same 80070308 error code.
As instructed, I have attached both the CBS log file (it was too big to upload so I separated it into two files for upload) nd a word document with a screen capture of the error Windows Update provides. I have also copied the MGADiag information below. Please let me know if you need any other info to help me with this.
Any help that you can provide would be most welcome. Thanks in advance!

Bruce


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D7D7018A-E44B-4E79-96B5-D076832FCFBC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D7D7018A-E44B-4E79-96B5-D076832FCFBC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-474501607-432307307-1703230923</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS 8500 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="7"/><Date>20120905000000.000000+000</Date></BIOS><HWID>79923D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>FX09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-1033-7601.0000-3142012
Installation ID: 018875165384210592487305778515968381323153517102503680
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 3/10/2014 3:26:03 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:15:2013 22:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: OAAAAAIAAQABAAEAAAADAAAABQABAAEAhFFmNDHFTgR8dnBLCPCKm/Ceo6C9R+pTYtxMAWyZlmM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL FX09
FACP DELL FX09
HPET DELL FX09
MCFG DELL FX09
FPDT DELL FX09
SLIC DELL FX09
SSDT SataRe SataTabl
MSDM DELL FX09
SSDT SataRe SataTabl
SSDT SataRe SataTabl
DMAR INTEL SNB

RELEVANCY SCORE 200
Preferred Solution: Cannot install Windows Updates - get error code 80070308

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A: Cannot install Windows Updates - get error code 80070308

I had trouble putting the CBS logs in my original post so I am adding them in this reply.

Read other 3 answers
RELEVANCY SCORE 111.2

Hi,

Since 10/07/2014 I am having serious problems with 9 updates in Windows Update.
I just took a look at some other topics in this forum section and it seems I am not the only one having these problems.

I've already tried several things i've found on the internet, but nothing really nothing worked out for me.
I've tried the hotfix, didn't work out; i've tried multiple CMD commands, didn't work out; i've tried to rename the catroot2 folder, didn't work out either...

Is this problem common? Because most of the updates are important; so i'd like them to be installed and they keep on failing every day since then.

If I need to post or upload something, please tell me, because i'm not a computer expert ;-)

Thanks in advantage,
Blizzard9041

A:Failed to install 9 updates: Error Code 80070308

Please open an elevated Command Prompt, and run the following command,

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS


post the results.


Here are some instructions to make life easier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Read other 5 answers
RELEVANCY SCORE 111.2

Good Afternoon,

I am also having problems installing updates with the error code 80070308.

I have spent this afternoon reading the other posts and following the Windows Update Posting Instructions thread so hopefully I've gathered has much info as I can.

I downloaded and ran the System Update Readiness Tool. Once the installation was complete I tried to reinstall the updates. This resulted in the successful installation of: Hotfix for Windows (KB947821) but the failed installation of the other 9 updates as before.

Attachment 325390

And I received the following error code.

Attachment 325391

I then carried out the sfc/scannow which all came back OK.

Attachment 325392

I have saved the logs as a zip file but its too big for me to upload (12.5MB)? Any suggestions?

I hope I have not missed anything out. But please bear with me if I have.

Any help/advice would be appreciated.

Thanks in advance.

Kerry

A:Failed to install updates: Error Code 80070308

This is becoming a common problem with the latest batch of updates - MS are looking into it (we are led to understand)
I'll add this thread to the action-list for our contact.

Read other 7 answers
RELEVANCY SCORE 98.8

Hi
Windows Update has been trying to install the same 9 updates now since yesterday. Prior to that it's updated with no problems. It goes through all the motions, including having to restart the computer to finalize the updates and it goes through that also, then the Update window says it failed and the error code.
WU then starts the whole thing all over again. Right now it's still on my taskbar and the restart button on the pc has the WU icon ready to finalize after restarting.

I've followed the directions in the Windows UPdate Posting Instructions.

Error code: 80070308

Enclosed is the sfcdetails.txt

I cannot upload the CBS.zip though. I've tried several times and it's not completing. After a few minutes waiting while it says 'File uploading...please wait' the little window goes from that file attachment to a generic page saying
This page cannot be displayed.
<LI id=task1-1>Make sure the web address http://www.sevenforums.com is correct.<LI id=task1-2>Look for the page with your search engine.<LI id=task1-3>Refresh the page in a few minutes.

Thanks

A:Windows Update Failure to install, error code 80070308

llanita take a look at this Windows 7 update fails with code 80070308 - Microsoft Community

Personally I set my updates to let me know they are available and I look at them before I install anything. But it is a personal choice my thoughts are that given updates can cause problems I like to know what I have downloaded and then can go back to dedicated update points get rid of problems. see pic

Having posted the above I think these would not be a bad thing to try

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer ? delete any rubbishthese find.

Read other 9 answers
RELEVANCY SCORE 96.8

I have had numerous updates fail and I have no idea why, i've done a few methods such as using FixIt, sfc /scannow and checksur and nothing has worked so far, i'm running windows 7 64 bit,

thanks in advance!

A:Updates failed error code 80070308

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

Read other 1 answers
RELEVANCY SCORE 90.4

KB 2518869, KB2572077, KB2633873, KB2656356 repeatedly fail to install with errors 800B0100 and 80070308.

These four security patches have repeatedly failed to install since 23 March.
Win 7 SP1 was installed on 21 March 2012

I have run the Microsoft FixIt and the System Update Readiness Tool (KB947821) but no change.

Looking for any guidance on how to install these four updates.


Some background info...


Running Win7 Prof 64 bit SP1
The PC is 2+ years old (probably mid 2010)
Win7 was installed from scratch on the PC as new
IE9 was installed on 9 Feb 2012
Chrome and Firefox are both installed
MSE is installed

No other security/anti-virus tools have ever been installed

No registry cleaners have ever been used.

A:.NET updates fail to install with error 800B0100 and 80070308

Have you tried to install them manually instead of through Windows Update?

Read other 6 answers
RELEVANCY SCORE 89.2

Just did a reinstall of my OS. All but 6 updates succeded. Windows 7 SP1
 
Failed:
error code: 80070308
KB2965788
KB2923545
KB2984981
KB3025390
error code: 80242016
KB2952664
KB2598845
Tried the windows tool to fix windows updates but didn't work.
 
edit: typo

A:5 Updates failed to install. Error codes 80070308 & 80242016

Hi greymatters It's normal for certain Windows Updates to fail when you install all of them at the same time. Did you try to install them individually or at least bit by bit and not all of them together?

Read other 11 answers
RELEVANCY SCORE 85.6

Hello Friends,
I've been dealing with this error for about two months now. It took me that long until I found this site. Any way, I've run the SURT, The sfc scan, both completed successfully. I am not uploading my CBS.zip file because it's 35MB. If I need to cut it down please let me know how. Error code screenshot attached. Thanks.
Mike Delasandro

A:Windows Update Error Code 80070308

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Read other 5 answers
RELEVANCY SCORE 85.6

Helping a friend with her pc, for the last 3weeks she's not been able to successfully complete an update, the downloading of updates work fine, but once it gets to the installation phase, it errors out with Error Code 80070308 (9 updates failed) (her pc has been running fine otherwise, and had windows updates set to automatically check & install.)

I've tried the update fix it tool - http://diagnostics.support.microsoft...no=1&_ext=.exe

Windows update diagnostic - http://download.microsoft.com/downlo...nostic.diagcab

the rediness tool (choosing windows 7 64bit - Fix Windows corruption errors by using the DISM or System Update Readiness tool
sfc scan now
rebooted, but no luck
I've read all info here Windows Update Posting Instructions and i tried multiple times to upload the .CBS Zip, but there seems to be a problem with that as well(see pic)


The pc runs flawlessly, only issues are the failing of updates, and now the upload error shown in screenshot
Security essentials is installed, and quick, and full scans have been ran. i've also installed avg (disabling essentials) and tests are clean there.
Thanks in advance

A:Windows 7 Pro 64bit Error code 80070308

Please open an elevated Command Prompt, and run the following command,

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS
post the results.
Here are some instructions to make life easier
[IMG]file:///C:/Users/NoelAsus/AppData/Local/Temp/msohtmlclip1/02/clip_image001.gif[/IMG]
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Read other 9 answers
RELEVANCY SCORE 84.8

Since mid February, all of my Windows update patches have continually failed with and error code of 80070308. I have never had an issue with any Windows Updates prior to mid February. I am running Windows 7 Professional SP1 64 bit. I have a newer Dell XPS8500 machine with 32 GB RAM and an Intel Core i7-3770 CPU @ 3.4 GHZ. The following updates continually fail:

Cumulative Security Updated for IE 11 for Windows 7 x64 based systems (KB2909921)
Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2909210)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1
for x64-based Systems (KB2898857)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2901112)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2911501)
Security Update for Windows 7 for x64-based Systems (KB2912390)
Security Update for Windows 7 for x64-based Systems (KB2916036)
Update for Windows 7 for x64-based Systems (KB2843630)
Update for Windows 7 for x64-based Systems (KB2919469)

I tried running the "Fix it" program recommended in the MS troubleshooting link, but that did not help. I have also tried installing with Norton 360 turned off (both virus protection and firewall). Any help that you can provide would be most welcome. Thanks in advance!

Bruce


Code:

Diagnostic Report (1.9.0027.0):... Read more

A:Windows Update Fails w error code 80070308

Please follow the Windows Update Posting Instructions and post the requested data

Read other 1 answers
RELEVANCY SCORE 84.8

My windows update fails all the time.It comes to the end and then fails. Picture 1
I have tried microsoft fix it ”says it fixed 2 treats" but update fails again. Picture 2

I have tryed to do it manual, both with case 4 and without but
4 it reads but do not find
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe qmgr.dll
9 it don't read and don't find
regsvr32.exe msxml.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe initpki.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wuweb.dll
regsvr32.exe muweb.dll

Tried Windows update standalone fix it still fails

I have tried SFC Scan report attacht

any surgestions

A:Windows Update Fails w error code 80070308

There's no obvious problems (apart from your errorcode) in any of the data posted.

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
Please also post the C:\Windows\windowsupdate.log file.

Read other 9 answers
RELEVANCY SCORE 82

Suddenly Windows 7 has stopped installing Windows Updates. It downloads, then creates restore point, starts installation, but then comes back with the error code 800F0900. This happens with all the updates when carried out individually, critical or optional. I first went through the process of clearing all the Start-up Programs in the Services section of msconfig. As that did not solve it I then stopped all but MS services, and that did not solve it.  I tried the Microsoft .NET Setup Verification Tool. This said there were problems that it could not fix and sent a report to Microsoft.  Following an earlier thread on this site, I installed and used the Windows Repair program from Tweeking.com. This failed to solve the problem. Does any one have any other possible advice to help solve this problem ?

A:Windows Updates will not install. Error code 800F0900 for all updates.

I would try running the System Update Readiness Tool:  http://www.microsoft.com/en-us/download/details.aspx?id=20858 .
 
Louis

Read other 3 answers
RELEVANCY SCORE 77.6

Hi,
I have been having some recurring problems with the attempts to install some automatic windows updates.

Security Update for Microsoft Office Acess 2007
Security Update for Microsoft Office Outlook Junk Email Filter

I am not able to install these updates, maybe any other updates in general. After attempting the install the following install window says, "Windows Update encountered an unknown error." Next to it an error code 80070643. Microsoft provides a solution to the problem, by re-installing Microsoft NET. Framework. They also provide a link to the program NET. Framework cleanup tool that enables you to uninstall NET. Framework, and it's components.

I followed Microsoft's instructions to solve the issue, though I've been put at a standstill. I have used the NET. Framework Cleanup tool to uninstall NET. Framework and it's components (states that it uninstalls all versions, 1.1 SP1 1.1, 2.0, 3.0, 3.5.) Then afterwards instructed to reinstall NET. Framework, specifically in an order, 3.5 then, 1.1, then 1.1 SP1. I start with 3.5, then as the installation starts it says that to contiunue installation I must turn off or on windows features in the Control Panel. I do so and turn off all Windows features. Then continue and it again states to turn off features in the Control Panel.

I wasn't able to continue the process, and I am also concerned that this is the same error that made me unable to install Microsoft Security Essentials, (as t... Read more

A:Error Code 80070643, Windows 7 Update error, can't install updates.

Hello?
Waiting for a day no one seems to be replying.
 

Read other 1 answers
RELEVANCY SCORE 77.6

I just got a new Dell Inspirion laptop with Windows 7 Home Premium Service pack 2. As usual there were several Windows Security updates that needed to be installed. Took two days to install them all. Or I thought all had installed. But after Secunia PSI kept insisting that no updates were installed, I checked the update history and found several had failed to install. All have the same Error code of 800F0902
 
I ran Microsoft Fixit tool, which said it detected no problems. But obviously that too failed.
 
The list of updates that failed are too numerous to report but here a few:
 
KB2909210
 
KB2656356
 
KB2789645
 
KB2756921
 
Most seemed to have to do with the Net Framework 3.5.1.
 
Does anyone have a clue how I can resolves this? Most importantly is my new Dell a lemon?
 
Thank for your time,
 
 

A:Windows updates will not install error code 800F0902

Have you tried installing them 1-by-1; re-booting after each?I'm not sure why .NET 3.5.1 is trying to install when .NET 4.5 is the current version.

Read other 6 answers
RELEVANCY SCORE 77.6

Hi all

I am new to the forum. Nice to meet you all

I need to some help that I have put off since last month due to personal life stuff outside of Windows 7. I notice windows update is failing bad installing three updates. Two of those was last month and one very new update a few days ago.

I read the rules about posting and one things it mentions in the post was to post up the CBS log file buts it over 1gb and it wont open it even when zipped. I did ran sfc last month but it didnt pick up anything. Enabling and disabling windows updated trigger anything to work. I havent uninstalled SP1 yet but how safe is this?

My OS is: Windows 7 pro SP1 64bit.


The three updates are:

Security Update for Windows 7 for x64-based Systems (KB3126587)

Security Update for Windows 7 for x64-based Systems (KB3126593)

Security Update for Windows 7 for x64-based Systems (KB3140410)


And they all have the same error code: 80073701. I did find a standalone installer for KB3126587 but the error message I keep getting when I run it is: "The update is not applicable to your system". Even though it damn well is the correct version.
Any directions on where to go from here? I feel like I have run out of options

A:Cant install new windows updates error Code 80073701

Hi Mallett,
OK lets go with what we can get. you said that sfc was fine last month.
Can you post the windows update log from the last sfc rundate
Run the SURT from here
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center
and for good measure
http://go.microsoft.com/fwlink/?LinkID=52012.

Roy

Read other 1 answers
RELEVANCY SCORE 77.6

G'day guys. As the title says I've been getting an 80073712 error while trying to install some updates.

Updates and errors:
Important:
Update for Windows 7 for x64-based Systems (KB3068708). Published 9/06/2015

Optional:
Update for Windows 7 for x64-based Systems (KB2574819). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2592687). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2830477). Published 11/02/2014

Logs:
Attached as well as the C:\Windows\windowsudpate.log file

Additional info:

These files have been turning up in my external hard drive while I try to do the updates. At first I didn't know what they were but after some searching it turned out that they were just where the downloaded updates were stored. May or may not be relevant. Tried doing an update with the hard drive unplugged through the System and Security/Windows Update interface and it still failed.

I also tried to download and install the KB3068708 important update manually from the microsoft website but when I tried to install it it said something along the lines of "Update not applicable to your computer".

A:Error Code 80073712 while trying to install windows updates

CheckSUR shows this...

Code:
Summary:
Seconds executed: 1497
Found 6 errors
CSI Manifest Missing Total count: 3
CSI Payload File Missing Total count: 2
CBS MUM Missing Total count: 1
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.18779_none_80005f6b6c0e9b4a.manifest
winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.18779_none_da9d0130795687a1.manifest
winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22983_none_db15ce399281a879.manifest
servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.cat
First priority is the listed files - we'll worry about the others later.

I'll post a fix protocol when I can clear the backlog. !

Read other 5 answers
RELEVANCY SCORE 77.6

I am having an issue installing Windows Updates (WU) all have Error Code: 80070005.

Nine updates installed after several tries, but there are about 50 updates waiting to be downloaded and installed.

I ran the SURT, but it kept spinning...all day, so I canceled it. Tried running it again, but it wouldn't let me run it again.

I ran the SFC Scan and have the SFC detail log attached. Appears a lot of files were repaired and some could not be repaired. The files that couldn't be repaired are mostly sample MS music, pictures, etc. Stuff I am not interested in.

Maybe one of my cleaners deleted same as a useless/unused file or maybe a virus corrupted some files? I didn't see anything in the SFC detail log pertaining to WU?

The CBS compressed zip log is 13.6MB, which is over the 8MB upload limit, so couldn't upload it?

On June 23, 2016, MSSE picked up a Rogue: JS/FakeCall.D labeled (Severe). It was quarantined by MSSE, I deleted it.

Malwarebytes this past week picked up and quarantined a few rootkits labeled as severe or a threat. I deleted those. Not sure if these items affected WU or not?

Would the Windows Update - Reset tutorial would work to fix my WU issue here? Seems like a uncomplicated fix?

So any help here would be appreciated, Thanks!

A:Windows Updates won't install, Error Code: 80070005

Hi Vista32,
Thats not good reading.
Most system security experts would advise a complete RE-install of any OS compromised by a Rootkit, but you, from your own admission, have had few.
Iam NOT a security expert but in this case I WOULD, if you can identify them, look them up at BleepingComputers they have an excellent catalogue of Rootkits and there impact/removal.
Just removing them does NOT allways guarentee a clean system.

Having said that SFC has done a pretty good job of repairing some of whats been infected/changed, but it is advised to run it 3x.
From what i can see there are certainly still some errors, in Windows media player, and there are likely to be others
SURT can take >>hours<< to run especially on a previously infected system, as it also makes repairs as it goes along

You can run the troublshooter, if you want.

Roy

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RELEVANCY SCORE 77.6

Since the newest 9 Security Updates I am not able to install them anymore.

The Error I get is: "Code 80070308 Unknown Error"

These Updates are failing:

KB2962872
KB2961072
KB2971850
KB2972280
KB2973201
KB2973351
KB2952664
KB2966583
KB2973337
sfc /scannow did not find any problems.
Also CheckSUR din't find any errors.
The CBS Folder as a *.zip archive here: http://ags-server.de/CBS.zip
(it's too big for uploading here)
Thank you for any help - I don't want to make an InPlace Upgrade because of a lot of problems in the past (The Computer was very slow after a repai install).
MfG,
Anon

A:Update Error Code 80070308

There is getting to be a rash of this error code this week!
(this is the third in 24 hours - and it's always been rare until now).

Here's the error sequence for yours.

Code:
2014-07-10 03:01:32, Info CBS Exec: Staging Package: Package_129_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2973351-333_neutral_GDR, PinDeployment: amd64_92685b594b803139ca03aacd81219449_31bf3856ad364e35_6.1.7601.18496_none_ac5748f9a5bfe380
2014-07-10 03:01:32, Info CSI [email protected]/7/10:01:01:32.865 CSI Transaction @0x17b1880 destroyed
2014-07-10 03:01:32, Info CSI 0000002a Transaction merge required, do-not-merge flag passed.
2014-07-10 03:01:32, Info CSI [email protected]/7/10:01:01:32.865 CSI Transaction @0x17b1880 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [79]"TI3.30383066_2080273629:3/Package_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1"
2014-07-10 03:01:32, Info CSI 0000002c Performing 10 operations; 10 are not lock/unlock and follow:
StageFile (2): flags: 8 app: (null) comp: Microsoft-Windows-Security-Schannel, Version = 6.1.7601.22712, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral file: [ml:26{13},l:24{12}]"schannel.dll" srcfile: @0x6719d88
StageFile (2): fla... Read more

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RELEVANCY SCORE 76.8

Hi All

since a few days, my PC won't install 4 windows updates:
KB2993651
KB2962409
KB2975719
KB2990967

I investigated a bit on my side, and the last sucessful update was in june this year, i have the error code 0x80073712 since the 25/09/2014 in the events journal
When I found out about the issue yesterday, i tried:
1. WindowsUpdateDiagnostic.diagcab which fixes issues, but then windows update still raises the same error code
2. after reading thread from Chuckylena i also tried the command "DISM.exe /Online /Cleanup-image /RestoreHealth" but the error below is raised (my system is in french)

Code:
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
Outil Gestion et maintenance des images de d?ploiement
Version : 6.3.9600.17031
Version de l'image : 6.3.9600.17031
[==========================100.0%==========================]
Erreur : 14098
Le magasin de composants a ?t? endommag?.
Le fichier journal DISM se trouve ? l'emplacement C:\Windows\Logs\DISM\dism.log


I'm attaching the dism log :
https://www.dropbox.com/s/1nnmjn5aa8tevl3/dism.log?dl=0

If someone could kindly have a look I'd appreciate it

A:Unable to install 4 windows updates error code 80073712

Did you run this first

Use the System File Checker tool to repair damaged Windows files. To do this, follow these steps:
Open an elevated command prompt.Run the "sfc /scannow" command.Try to install update again.

Read other 8 answers
RELEVANCY SCORE 76.8

Hello,

For the last couple of months I have been unable to install updates on Windows 7. I try to look for updates but it gives me this error:

(It's dutch but you get the idea)

I searched the code on google and most results told me to sync my time. My time is correct, yet I still get the same error code everytime.

Is there anyone who can help me with this?

A:Unable to install updates on Windows 7 [Error code 80072F8F]

In the Control Panel, is your time zone correct? If you have DST is that set properly?

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RELEVANCY SCORE 76.8

I keep getting this error, and following Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91" and removing files manually did not resolve the problem.


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-B9Y6B-HC4GB-PCKGW
Windows Product Key Hash: Z1GlPcYy+HBohewZJAy1bI8JXYg=
Windows Product ID: 00426-066-9124496-86422
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {8ACB14DD-15BC-4695-AEC7-A2E6183B4DFA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OG... Read more

A:Unable to install Windows Updates, error code 80071A91

Hi - welcome to the forums!

Hmmm - Invalid Class error - that's a VERY rare error in your MGADiag report.....
It appears to be caused by a broken WMI store.

Please run the following commands,


Net stop winmgmt /y
Net stop wscsvc
MD c:\wmibackup
DIR %systemroot%\System32\Wbem\Repository
MOVE %systemroot%\System32\Wbem\Repository\*.* c:\wmibackup
DIR %systemroot%\System32\Wbem\Repository
NET start wscsvc
Net start winmgmt
Net start iphlpsvc


WAIT 10 minutes for the store to rebuild, then reboot.

wait another 10 minutes (just in case), then run another MGADiag report.


By the way, how did you acquire your Windows license? - it's an MSDN-type one, and is not for general sale.

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RELEVANCY SCORE 76.8

I have 8 important & 4 optional Windows which I cannot install. I have tried everything people have suggested to no avail. The code Numbers are: Important KB2871997, 3004375, 3033929, 3057154, 3060716, 3061518, 3068708, 3071756. Optional KB2574819, 2592687, 2830477, 3080149. KB2592687 was installed, but it kept trying to install so I uninstalled it.
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

A:Unable to install 11 Windows Updates because of error Code 80070490.

Hello Asanberger1960,

Please follow the Windows Update Posting Instructions and post the requested data.

Thanks,
John

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RELEVANCY SCORE 76.4

Hello,

Running Windows 7 Pro 64bit Service Pack 1
So, I have been getting code 80070308 for the last month. I did try windows "fix it", Downloaded "SURT" and ran SFC as Admin. I even tried a clean boot running only Windows programs at startup.... nothing. Still getting the error.

On a side note, I believe the 2 updates that first failed (which I have since hidden) were KB3035573 (recomended) and KB2990214 (important) Update Log attached

A:Error Code 80070308 for all KB..... update since end of March

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Read other 1 answers
RELEVANCY SCORE 76.4

My Windows Seven Professional is original. SP1.
It's been three months since my Windows Update stopped working. All updates fail with the same error: 80070308.
I already tried all the fix and troubleshout programs, all some lines for the command prompt.
I updated my drives using Slimdrivers and Iobit softwares, but I still have tons of windows, security, IE, and framework updates.
The SFC Scan says nothing and the SURT only updated the Hotifx (KB947821).
I searched the forum and found other threads with the same problem.
If it is of any help, I used the following commands:

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS

And these are the results:

Microsoft Windows [vers?o 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Todos os direitos reservados.

C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
A opera?o foi conclu?da com ?xito.

C:\Windows\system32>REG QUERY HKLM\COMPONENTS

HKEY_LOCAL_MACHINE\COMPONENTS
StoreFormatVersion REG_BINARY 30002E0030002E0030002E003600
StoreArchitecture REG_BINARY 00000000
PendingRequired REG_DWORD 0x1
LastScavengeCookie REG_QWORD 0x1d07f0ba6a6dae8
LastScavengeFlags REG_DWORD 0x7

HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData
HKEY_LOCAL_MACHINE\COMPONENTS\ccpinterface
HKEY_LOCAL_MACHINE\COMPONENTS\Configuration
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData
HKEY_LOCAL_MACHINE\COMPON... Read more

A:Updates keep failing. Error 80070308.

The CBS.log shows the following error sequence...

Code:
2015-06-20 17:11:34, Error CSI 00000011 (F) A previous transaction requested a reboot, so you cannot commit any transactions until you reboot.
[gle=0x80004005]
2015-06-20 17:11:34, Error CSI 00000012 (F) STATUS_REQUEST_OUT_OF_SEQUENCE #38621# from Windows::COM::CComponentStore::ApplyTransactionNow(...)[gle=0xd000042a]
2015-06-20 17:11:34, Error CSI [email protected]/6/20:21:11:34.463 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store_transaction.cpp(1841): Error STATUS_REQUEST_OUT_OF_SEQUENCE originated in function Windows::COM::CComponentStore::ApplyTransactionNow expression: (null)
[gle=0x80004005]
try this...
Open an Elevated Command Prompt, and run the following commands
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG DELETE HKLM\COMPONENTS /V PendingRequired

then reboot, and try Windows Update again.

Read other 3 answers
RELEVANCY SCORE 76

These four security patches KB 2518869, KB2572077, KB2633873, KB2656356 repeatedly fail to install with errors 800B0100 and 80070308.

This started on since 23 March.

Win 7 SP1 was installed on 21 March 2012
I have run the Microsoft FixIt and the System Update Readiness Tool (KB947821) but no change.

Looking for any guidance on how to install these four updates.


Some background info...

Running Win7 Prof 64 bit SP1
The PC is 2+ years old (probably mid 2010)
Win7 was installed from scratch on the PC as new
IE9 was installed on 9 Feb 2012
Chrome and Firefox are both installed
MSE is installed
No other security/anti-virus tools have ever been installed

No registry cleaners have ever been used.

A:[SOLVED] .NET updates repeatedly fail to install with errors 800B0100 and 80070308

Run the DotNetFX_Cleanup_Tool and uninstall all versions of .Net Framework and restart. Go back to Windows update and download all version of .Net Framework again.

Read other 13 answers
RELEVANCY SCORE 71.2

Trying to install Windows Vista Service Pack 1 (KB936330) , but whenever I try to install it, the error code 80070017 appears saying the update has failed. I have numerous times to install it and it still won't allow me to install the update.
 

A:Error Code 80070017 when trying to install updates after a clean install.

Have you allowed Windows Update to run automatically to get all the previous updates? it should follow on to install SP1 automatically without intervention.
 

Read other 1 answers
RELEVANCY SCORE 70.4

Hello,

I recently bought W8 Pro with Media Center. As always, after installing all my programs I wanted to update my OS. All updates went smooth except specific two:

-KB2770917
-KB2785094
Also, while trying to install them, I have error 0x80073712.

What can I do? I tried to maually install them, but with same result.

A:Error code and 2 updates won't install

Hello

Welcome to the forums. Have a look here... Windows Update error 0x80073712 - Microsoft Windows Help

Read other 3 answers
RELEVANCY SCORE 69.6

I've tried several times to install WIndows Vista updates when Prompted and 3 times now I've gotten an error message. I tried it while disabling Norton and that didn't work, and I tried downloading updates directly from Microsoft's website, same error message. Is this fixable? Here's a picture of my error message.
 

A:Can't Install Vista Updates - Error code 646

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RELEVANCY SCORE 69.6

I have a Windows 7 ultimate 64-bit SP1 Laptop. Updates KB2957689 and KB2800095 fail to install every time I try and I get error 80070570. I tried scanning it with malwarebytes and installing updates one at a time but it doesn't work.

A:Error code 80070570; updates won't install.

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Read other 1 answers
RELEVANCY SCORE 69.6

Windows standalone update installer does not work...I get error code: 0xc8000247 that says the "installer encountered and error"...When I click on update in the action center I get a message saying "Windows Update cannot check for updates because the service isn't running"...I have checked the service utility and both the update and installer are running...I have tried stopping and then restarting them...Still nothing...I can't run update troubleshooter...I get error code: 0X8E5E0247 that says "A problem is preventing the troubleshooter from starting"...Below is system info...

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4056 Mb
Graphics Card: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1), 1804 Mb
Hard Drives: C: Total - 953766 MB, Free - 921214 MB;
Motherboard: Dell Inc., 0G848F
Antivirus: AVG AntiVirus Free Edition, Updated and Enabled
 

A:Can't install updates...error code 0xc8000247

Is this the same issue as your other topic? If so, you should likely continue in the same topic.
 

Read other 1 answers
RELEVANCY SCORE 69.6

Hi

I have several updates(currently 3 but it was 5 last time I tried) that fail.
They seem to download alright, but on installation the progress bar takes a few leaps
to the end, and it's all fails. I stopped updating for a week or so, and today, I was able
to successfully apply 14 out of the 17 updates that were available. So now it's just these
3 for some reason.

Those are:

Important updates
Update for Windows 7 for x64-based System(KB3040272)
Update for Windows 7 for x64-based System(KB3065979)
Optional
Update for Windows 7 for x64-based System(KB3064209)


Here's the info:
OS is Windows 7 Home premium(64bit)
The error code I am given is: 8024200D
I have downloaded and run the SURT tool.
I have also several times run the sfc /scannow cmd.
I repeatedly tried to update at every stage, with no luck.
The CBS.zip is attached.

Running the automatic troubleshooter from the microsoft site reports the following
as a Windows update error and says it couldn't fix it:

InformationalError Report
RootCause: RC_DataStore
ErrorCode: 0x800F081F

As you can see, the error code there is a different one than the one I get directly from
the failed Windows update.

Any help/suggestions much appreciated.

A:Some updates won't install Error Code: 8024200D

I searched for the updates in question online, and downloaded and installed them manually. I then checked for new updates(after a reboot), and windows update successfully downloaded and installed all by itself. It seems my troubles are a thing of yesterday. Hooray! Still though, I don't get why this happened in the first place ... oh well.

Read other 1 answers
RELEVANCY SCORE 68.8

Hey all,

Been running into this issue the last few days and my search has brought me here:
CheckSur

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-07 10:59

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3042553_SP1~31bf3... Read more

A:Unable to install updates, Error Code 800B0100

I've uploaded a file - cpyaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cpyaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

... as far as the Windows 10 notification is concerned, I don't think it's related, but it's possible.

Read other 9 answers
RELEVANCY SCORE 68.8

I have been unable to install Windows updates since mid-December, and now have some 11 outstanding.

My machine is a 5 year old Acer Aspire M3910 64 bit Intel Core i3 CPU 540 @3.07GHz with 8GB RAM running Windows 7 Home Premium SP1.

I have downloaded and installed the System Update Readiness Tool from the Microsoft site. However the CBS.zip file generated from the CBS file produced by running this tool is some 12 MB in size and falls foul of the 8MB limit imposed by the forum, and I cannot attach it. How do I get over this?

I have also run SFC /SCANNOW, but it identified no issues.

Help to resolve this updating error would be very much appreciated.

Thank you in advance!

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RELEVANCY SCORE 65.6

For a week now, I have been calling all around Denver, trying to fix this problem. I have read the help that I can find, but unless you are a really high level techie, it is difficult to understand. When I click on the Vista button asking if I want to search for updates, I get a dialogue box that says I need to install new software in order to update. Windows Updater will close and reopen. Every time I do that, I end up with the error message found in the title of this thread. I tried removing my AVG Anti-Virus software and then tried to update. One piece of advice said to try this. It made no difference. Whatever I do, I am always unable to update, at least in the last two weeks. It was working until the last update I installed. I believe that was on September 28th. Any ideas you have would be greatly appreciated.
 

A:Code C015001A-Windows Cannot Install Updates

Found the following on microsoft.com-

Subject: RE: windows vista update error code c015001a 8/24/2007 10:30 AM PST

By: fruman44 In: microsoft.public.windowsupdate
Well, I fixed my problem. This has been frustrating, I'm glad its working
now! In short, here's what I did:

1. Formatted my Windows partition.
2. Reinstalled to this partition.
3. Logged in as a user, and then rebooted several times without doing
anything else, to ensure that all the Windows system and temp files are
created properly (rather than logging into an account and having it created
the user folders/files right then).
4. Right clicked on Windows Update --> Ran as Administrator (even though
my account was already an administrator).

It worked!

I think that perhaps in earlier attempts I had several other processes
running and the computer would lock up, so I would have to do a HARD reboot.
I bet there must be a Windows Update that fixes some driver problem,
instability problem with my installation (which has hence been installed,
naturally).
Doing the HARD reboot would not cleanly unmount the filesystem, and I think
Windows Update must like a clean filesystem (even though chkdsk would never
run upon the next reboot, making me think that all was okay...). Having an
unclean filesystem might cause Windows Update into loop somehow.

Anyway, try the steps above, I bet they will work for you too.
peace,
RF
 

Read other 1 answers
RELEVANCY SCORE 65.6

I have about 15 laptops running Windows 7 Pro SP1 (brand new, just out of the box).  I've been able to install quite a few updates on about 3 of them (just started working on them).  However, now, I'm getting error code 80200011 when I attempt
to install additional "required" updates. 
I've tried clearing the BITS queue, deleting softwaredistribution folder and ran SFC and nothing came up as being an issue.  I've searched the net on this issue, but there doesn't appear to be much on this specific problem.  These systems
are behind a proxy server.  I have other (XP, Windows 2003) systems that are able to update, but is there an issue between WIn 7 and some proxy servers?  If so, why would I be able to install some updates?
Any help or suggestions would be GREATLY appreciated. Thanks all.

A:Windows 7 Pro - Windows Updates Error Code: Code 80200011

Hi,
Chek that your proxy is configured correctly, and if you can follow these steps to resolve this issue : stop the Windows Update service and make sure that the "Backround Intelligent Transfer Service" and "Cryptographic service" are started and then go to
C:\Windows and rename the software distribution folder to UpdateOLD , and finally restart the Windows Update Service


Oussama Oueslati | System Engineer | vNext Consulting

Read other 6 answers
RELEVANCY SCORE 65.2

I got this Error after trying to install July 2014 Updates. Some updates installed successfully though.
When I click retry it'll download again with slightly bigger size and 99% progress (The last time I click retry until about 200MB or so).

These are the logs and screenshots after I cleanup the SoftwareDistribution folder and retrying the installation some times

A:Windows Update Error 80070308

...and the rest of the requested data - the CBS.log and CBSPersist CAB files?

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RELEVANCY SCORE 65.2

Suddenly today (7/9/14) Windows 7 has decided it won't update and gives the 80070308 error. I have tried Googling for a solution but can't seem to find much other than the RegistryReviver program pop up on all the threads. I use the free version of CCleaner to periodically clean up the Registry. The 80070308 error seems to be a common problem and has been around for a long time based on the items Googled. Before I restore the system from a backup from a month ago is there a better solution to this problem. I have attached a screenshot of the Windows Update Log. It would appear that one of the updates on 7/9 caused the problem? Help would be greatly appreciated.

A:Windows Update Error 80070308?

Hello Ken429 . Please post per this : and see what some experts can sort out for you.
Windows Update Posting Instructions

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RELEVANCY SCORE 65.2

For the last two weeks I have been unable to install windows updates. When I attempt to install updates the installation process appears to proceed normally cycling through the updates. However, once the process completes all updates are shown to have failed and the following message is displayed:

Code 80070308 Windows Update encountered an unknown error.

I have attached the CBS log data.

A:Windows Update Error 80070308

You appear to have IOBit software installed - I would suggest attempting to UNDO whatever it's done, and then uninstalling it completely.

As far as Windows Update is concerned...

Try this...
Open an Elevated Command Prompt, and run the following commands...

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG DELETE HKLM\COMPONENTS /V PendingRequired
reboot and then attempt Windows Update again.

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RELEVANCY SCORE 65.2

Windows Update is not working. I researched the web and tried a number of fixes for this error code without result. I would greatly appreciate your assistance in resolving this issue. All of the information regarding the laptop I'm using is in my profile. Thank you.

Beau Worsham

A:I need help with Windows Update Error 80070308

Please open an elevated Command Prompt, and run the following command,

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS
post the results.
Here are some instructions to make life easier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

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RELEVANCY SCORE 65.2

Hello Everyone,

Thank you in advance for your assistance in this very frustrating matter:

I have a Windows 7 64 bit home premium pc and 37 updates waiting to be installed but keep getting error code 80070308. Fix-it does not find anything. SFC /scannow did not find any integrity violations.

Attached is a screenshot. Any help you can provide would be greatly appreciated.

Thank you,
Milan

A:Windows update error 80070308

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

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RELEVANCY SCORE 65.2

I've been unable to download and install Windows 7 updates because I keep getting this error. Updates download, appear to be installing, but when I get to 100% this message keeps popping up.
 
I've seen people posting "fixes" but I'm also aware that sometimes these fixes are machine specific, and I don't want to get myself into more trouble than I already have.
 
Can anyone help?
 
Thanks!

A:Windows Update Error 80070308

Sorry, I probably should have mentioned I'm using Windows 7.

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RELEVANCY SCORE 64.8

This is a Toshiba Satellite C650 laptop that has had a history of issues with updates.  Last year some updates began to fail and we could not get them to apply successfully.  Other issues occurred, bsod without warning, etc.  Finally in Nov/December I did the factory reset and then re-applied all of the updates successfully.  Things seemed to be working ok after that.  After a month or so the laptop was then out of the country and offline for around 4 months.  Shortly after coming back online it began to have issues with some updates, until now when it will not even successfully check for new updates.  Also occasionally blue screens again.  Also, if you select View update history, it says "you have not tried to install any updates for your computer"
 
We use ESET Nod32 antivirus and it hasn't reported any virus/malware issues.
 
Help!
 
Thanks

A:Windows 7 Code 80070057 cannot check for/install updates

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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RELEVANCY SCORE 64.8

Hi,
I've never been able to install any Windows 8 Updates on my 64bit Samsung Laptop.
Error message:
Error(s) found: Code 73712 Windows Update ran into a problem
- My computer is set to Install Updates automatically
- No records in View Update History
- Ran Windows Update Trouble Shooting a number of times: and it shows
Potential Windows Update Database error detected 0x80073712 FixedWindow Update Components must be repaired Fixed
But I'm still unable to download any updates.

Tried the following with no success, and get the same error message when running Windows Updates:
-Tried going into "C:\Windows\SoftwareDistribution" and deleted everything in DataStore folder except for log folder.
-Renaming SoftwareDistribution to SoftwareDistribution.bak
-Disabling my antivirus, then running the Window Update
-Running Windows Update in Safe Mode
-Running Windows Update in CleanBoot
-Running Tools >> Error Checking

Tried running the following DISM command in cmd as administrator:-
It states that The Component Store has been corrupted.

When I ran: Dism /Online /Cleanup-Image /RestoreHealth

Got Error: 14098 The component store has been corrupted.

Would greatly appreciate if anyone can help me. Thanks.

A:Unable to install any Windows 8 Updates - Code 80073712

Check the help file -- Dism /? or Dism /online /?

Check this thread Issue with Dism/Online/Cleanup-Image/RestoreHealth

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RELEVANCY SCORE 64.4

Everytime I try and load windows updates I get error message 80070308.

Now have 24 updates which cannot be loaded.

Also cannot download iTunes as I get the same 80070308 error message.

Tried to follow some of your previous threads recommendations without success.

Desperately need help as the Windows website is useless

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RELEVANCY SCORE 64.4

Just recently, I've been receiving error codes 80070308 along with error 9C59 when attempting to perform Windows Update. I'm not entirely too sure when this problem began since last months updates installed successfully and I haven't been able to install any updates since then. Attached is the most recent CBS log.

I have already run the SURT twice.

Could you help me?

Attachment 329703

A:Windows Update Error 80070308 and 9C59

Your CBS log is showing lots of this type of error.

Code:
Line 147559: 2014-08-18 13:51:45, Error CSI 0000013e (F) STATUS_REQUEST_OUT_OF_SEQUENCE #1265671# from Windows::COM::CComponentStore::ApplyTransactionNow(...)[gle=0xd000042a]
I've seen this before - and fixed it - but now forgotten how I fixed it

Back later when caffeine starts working!

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