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The Touchscreen Suddenly Stopped working!! - Lenovo Flex 4 Signature Series

Q: The Touchscreen Suddenly Stopped working!! - Lenovo Flex 4 Signature Series

Nothing different happened between turning off the computer & turning it on to keep working & yet all of a sudden the touchscreen doesn't work?? It's almost as if it was turned off? Is that a setting that can be turned off or does this need to be fixed or something? So annoying!!

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RELEVANCY SCORE 200
Preferred Solution: The Touchscreen Suddenly Stopped working!! - Lenovo Flex 4 Signature Series

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RELEVANCY SCORE 97.2

Hi,unfortunately thetouchscreen on my flex 14d stopped working. My system settings says that touch is available. I tried to reinstall the drivers, installed all updates, but nothing happened. I never received an error message or something else.How can I use the function again? I am using windows 10.Many thanks for your help!

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RELEVANCY SCORE 94.8

I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

A:Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
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RELEVANCY SCORE 94.8

Hi Team,I have Lenovo Flex 2 14, which is not working touch screen. I have try all mathoed but unable to fixed it.1)  HID- compliant touchscreen is not present in device manager2) Not found USB Touchscreen Controller (A111) Really disapointed about this  Kindly share the proper solution to fix it. where i found driver .exe file for install the same. I'm on now Windows 10. thanks Birbrata  


























Device Manager.jpg ?249 KB

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RELEVANCY SCORE 93.6

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 93.6

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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RELEVANCY SCORE 93.6

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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RELEVANCY SCORE 92.8

I have a year old Lenovo Ideapad Flex 4-1470 laptop.  The computer works perfectly, however the touch screen does not work all the time.  Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc.  I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should.  I have a warranty on the computer for 3 years trough SquareTrade.  I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old.  Any suggestions on a fix?  I can't find a calibration reset for the touch screen or any kind of up system reboot.  Any help will be appreciated.

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RELEVANCY SCORE 92.8

The touchscreen on my Inspiron 15 7000-series started to go black, 15 months after buying the laptop.  I don't watch movies or play games, or use the touchscreen-feature more than 1% of the time.  The servicer said it cannot be repaired and the entire screen (laptop cover) needs to be replaced by Dell. Is this a common experience -- that is, do touchscreens go bad just after the warranty expires? 

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RELEVANCY SCORE 92

Okay, I've got a ThinkPad X1 Yoga 2nd Gen and it's touchscreen & pen have randomly stopped working. I've tried the following: - Check device manager (hidden devices; nothing. can't find any drivers.)- Windows 10 reinstall I've uninstalled the drivers in hopes for them to be reinstalled after I restart, but now they're gone. I suspect this to be an issue with the hardware itself, maybe a loose connection or something? Also in settings, it says that "No pen or touch input is available for this display", which is clearly wrong as I was using it perfectly fine the day before. It would be hugely appreciated if someone could help, and how to fix it. 

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RELEVANCY SCORE 88

Hey, I have a Inspiron 15 3521 running windows 8.1 and touch screen just stopped working.  I tried updating drivers and downgrading drivers but no luck.  Tried Windows 10 but no change.  Tried adjusting power mgmt. settings and no change.  It seems like it is not detecting the touch screen and HID is hidden so no option it enable or disable.  Diagnostic does not see the device so does not attempt to run.There are tons of posts on this issue but I can't find any resolution.  Can anyone provide a fix?  A touch screen generally shouldn't just stop working and with all the issues I am thinking it is some sort of Dell or hardware issue?
Please help.

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RELEVANCY SCORE 84.4

I noticed my touch screen stopped working yesterday May 14, 2018. I have looked under Human Interface Devices and the HID-Compliant touch screen Properties window says "The device is working properly." I have also tried to update the driver, but the system says there are no updates available and that the only driver in existence is the original (June 21, 2006). I have also tried disabling and enabling the device and several restarts with no luck. Any advice?

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RELEVANCY SCORE 83.6

Anyone else having an issue with the touchscreen their Brand new X1 Yoga (Gen 2)?  I have been able to fiddle with drivers and get it working periodically, but after sleep or a reboot it doesnt work again.

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RELEVANCY SCORE 81.2

Hi. Touchscreen just stopped last week. No idea what caused it. Have tried some of the solutions suggested such as disabling and re-enabling "HID compliant touchscreen" in device manager but no success. running windows 10.Any ideas gratefully appreciated?

A:Touchscreen stopped on ideapad flex 15

Hi there, Trevorb?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You could use the System Restore feature to get your computer back the time when it worked.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 80.8

the usb 3.0 stopped was working fine but last week both stopped working. i have checked drivers, but that dosent seem to be the problem. they can charge my phone but dosent decect it or anything else. the usb 2.0 port works fine as usual

A:Lenovo Y50-70 USB 3.0 ports stopped working suddenly

hi haemming,
 
Welcome to the Forums.
 
Can you try the following:
1. Boot into the BIOS by continuously tapping F2 on boot-up. Once in the BIOS, hit F9 to load factory default settings then hit F10 to save and exit (this reloads the hardware configuration of the machine). Once inside Windows, uninstall the USB 3,0 driver (Device Manager > Universal Serial Bus Controllers) then scan for hardware changes.
 
When the USB device comes back, try to test your phone or any USB device (e.g., USB mouse, flashdrive, etc.) and observe.
 
2. If same problem, try to power down the machine > press the OneKey Recovery button > select System Recovery and test if the mouse will work on the USB 3.0 port
 - Sample image
 
Alternatively, you can also hold the Shift key then restart Windows and observe if the USB mouse will work on the Windows 8 Advanced Options.
 
If none of the above method works then I recommend you contact the lenovo helpdesk and report your findings as the USB 3.0 port is definitely malfunctioning and requires service.
 
 
Support phone list
 
 
Let me know how it goes..
 
Regards

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RELEVANCY SCORE 80.8

Hi i bought recently my lenovo g50-45 just two days ago watching a video on youtubee my headphones suddenly stopped working.I check the audio and all looks normal.Only when the plug is not all into the slot i can hear some sound but not the actual sound of the video or anything.I also tried different heaphones none of them working.Please help and sorry for my english 

A:Lenovo G50-45 headphone suddenly stopped working

Hi Kwstas_chris,
                                    
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issues with microphone not working on your Lenovo  G50-75 laptop.
 
Go to Control Panel,click on Hardware and Sound Click on Sound then you devices should come up ; speakers, Digital Audio, and headphones plug your headphones in, then select headphones at the bottom and select set as default option !! then when you disconnect your headphones it automatically switches to the speakers and when you plug them back in it automatically will switch to headphones!!
 
Hope this helps. Do post back if the issue persists!
                 
Best regards,       
                                     
Ashwin. S



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Commu... Read more

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RELEVANCY SCORE 79.2

Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

A:touchscreen Lenovo ideapad flex 14

Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.

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RELEVANCY SCORE 78.4

All drivers are fine. I have tried disabling and enabling & reinstalling HID touch screen drivers but it didnot work. I have also reset the PC . But i didn't fix. I dont think its a hardware problem. Any solution??   

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RELEVANCY SCORE 78.4

Hi, since a few weeks i had an issue with my Flex 140D Notebook - the touchscreen doesn't work. What i've done was to uninstall the 3 USB-Devices below the HID-Section and the Touchscreen itself and rebooted the System. I did also an "Reset", see the link below, for the Mainboard but it doesn't fix the problem. Can someone give me a hint ? OS: Win 8.1 Pro Regards Mike http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/touchscreen-not-working-windows-8-len...

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RELEVANCY SCORE 75.6

 I don't have the touchscreen drivers anywhere in my device manager and wacom drivers has a code 10 of being unable to start. Windows 10 is up to date and the Wacom drivers is the latest one. Already tried uninstall the wacom drivers and restarting, tried reinstalling the drivers from the website after uninstall it, and looked everywhere for a solution. 

A:Lenovo Flex 5 - Wacom Device code 10 and missing touchscreen drivers

Found out that in order for the Windows 10 installation to detect the PCIe SSD, you have to go into the BIOS and change the SATA Controller Mode to AHCI.  Now that only leaves the Wacom drivers having a code 10 and the missing touch screen drivers.

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RELEVANCY SCORE 75.2

very frustrating issue just started very recently - have a refurb flex 2-15 laptop that is two years oldafter booting up i can login only with main keyboard, 10 digit numeric does not work at all, num l˘ck is ltafter logging in, i have no access to the keyboard whatsoever. i have run diag, virus scan, lenovo ˙pdates and ?indows (8.1) updates.i am thinking its a driver issue, but maybe not. what could it possibly be?hopeful that someone has had this issue and resolved it. thanks,looking forward to a solutiondavid

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RELEVANCY SCORE 74.4

I  have an Ideapad Flex 15.
 
Since I upgraded yesterday to Windows 10, I have lost the touchscreen ability I had up to that point on Windows 8.1. On search for pen and touch, I was given this message on a system information page: "No pen or touch input is available for this display." I have looked in device manager under Human Interface Devices. Expanding the view to show hidden devices, I see "HID compliant touch screen." When I click to get device status, this is the message:
 
"Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."
 
How do I do that? I note a similar problem in Windows 8.1 on this posting:
 
http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/touchscreen-not-working/c48cda2...
 
Does anyone have any idea how to reconnect the hardware device -- or at least to solve this problem? Thanks!
 
 
Mod's Edit: Added model to Subject line for clarity










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A:Ideapad (Flex 15) touchscreen not working on upgra...

I solved the problem here for my sister's Flex 14.Press Windows+X and open Device Manager, go to Mouse and uninstall USB touchscreen.Solved the problem here...

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RELEVANCY SCORE 74.4

Hi, I know this question has been asked before and Ive looked at about 10 posts off this board so far and none of the suggestions for a fix are working. Bought my Ideapad 2 years ago and dont use it very much as its possibly THE worst laptop ive ever owned. Just want to get the touchscreen working so i can sell it and buy something else.  So if anyone has a recent fix for the latest update i would be very appreciative! Thanks in advance

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RELEVANCY SCORE 74.4

The Touchscreen of my Flex14 Notebook is not working.I tried all hints like deinstalling the HID Interface Device Drivers.I also took out the battery.After all I went back to factory setting. - touchscreen / tabletPC still not working.I reinstalled Win 8.1 and made upgrade to Win 10 - touchscreen still dead.How can I test if touchscreen hardware is functional.Any suggestions or help would be much appreciated. Best regards Siegfried

A:IdeaPad Flex 14 Touchscreen not working after upgr...

Welcome to the Forums Invertore! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 73.2

My touch screen stopped working in early October without myself doing any changes that I'm aware of. The Windows Anniversary update came at that time and might be involved.In the Device Manager, there is no touch screen under "Mice and other pointing devices". There is a "HID compatible touch screen" under HID, which I've tried to disable and to uninstall. It comes back after reboot, but still no function.It could of course be a hardware problem, but it's usually not.... /Andreas

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RELEVANCY SCORE 72.8

My touchscreen suddenly stopped functioning.  No known update recently - have been running Windows 10 for months now with no problem.  When I went into my device manager, I noticed that the "HID-compliant touchscreen" under the Human Interface Devices dropdown is hidden. When I find it by showing hidden devices, there are no drivers there for it (the box just says that "no driver files are required or have been loaded for this device"), so something must have removed it. Any idea how to get those drivers back so that my touchscreen will function again?  It's like my PC doesn't recognize that my display should be touchscreen capable.  I don't even have a calibrate 













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A:Lenovo Edge 15 - Touchscreen Suddenly Not Function...

OK - I just tried to run the troubleshooter and it found an USB Root problem that I applied the fix for and it seemed to have fixed my issue. I'll report back if the issue arises again!

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RELEVANCY SCORE 72.8

Hello, I followed the other thread of someone who had this same prroblem, but the solution did not work for me. In my device manager under mice and other pointing devices > there is only: Lenovo Pointing device I have tried:configure pen and touch settingsuninstalled and re-installed HID- compliant touch screen tried reverting to a previous verion of windows performed a system reset I can't get ahold of the lenovo support phone line.. I use the touch screen feature daily and it has affected my work, any help is appreciated!  

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RELEVANCY SCORE 70.8

Hi, I've suddenly encountered a very uncomfortable problem yesterday about my Video Card and I absolutely have no idea where to go on from here.

>Was playing a new game, Unholy Heights. Had to install Microsoft XNA Framework Redistributable 4.0 to get it working.
>Playing on bed, used a pillow to soften laptop on lap.
>Spent Maybe 2-3 hours. Noticed the laptop is really hot. Removed the pillow and let it breathe.
>A few hours later (1-2h) Sudden green pixels appear. Then something like this happened, but was pink



>Restarted the laptop. This happened.



Then notification pops up saying AMD Driver managed to recover. Then Pic #1 after a couple of seconds then I had to manually shut it down.
>Was slightly ok. Although if I watch a video, green pixels show up. If I play a game for more than 5 minutes, Pic #1 happens.
>Annoyed. Went to Safe Mode. Rollback AMD Display Driver. Restart.
>Actually got worse. Can't boot normally now. Went back to Safe mode and uninstalled AMD Driver.
>Now on normal mode, using standard VGA.

Everytime I'm using the AMD Driver. That happens. Not sure why. Maybe a loose connection? Appreciate all help.

A:AMD Radeon HD 7600M Series 2.7 GB Suddenly stopped responding problem

Hello and welcome Zena now for starters as you know resting the laptop on a pillow was about daftest thing you could have done as you blocked any air entry into the machine. Now it could be that you have cooked the motherboard as the GPU is served by the same heatpipes that run from the CPU too.

Now worst case scenario is the GPU chip is fried and the CPU too. What model Toshiba have you got??
Just to give you a rough idea of what is inside I have snipped a couple of pics from site I use. What you can do about well I suppose let the thing cool completely first the try again but I wouldn't be holding my breath

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RELEVANCY SCORE 70.4

I have a Dell Inspiron 13 7000 series laptop.  It is 11 months old.  It has worked fine since day one until today.  Today the touchscreen quite working.  All the helpful hints from the internet do not work.  Some ask me to click on the TABLET PC icon in the Control Panel, but there isn't one.  Some tell me to turn off and back on the HID compliant Touchscreen control in the device manager, but there isn't one.  I am running Windows 10 which came installed from the Dell factory.  What else can I try (that I really can try)?

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RELEVANCY SCORE 69.6

I've noticed for some time that my relatively new ~1 year Lenovo Flex 4 yoga, which has switchable graphics, has been running slower.  For instance, VLC has been unable to run certain movies, and running gameshow to record my powerpoint talks now leads to freezing and inability to save movies.  I finally found some free time to try a very basic 3D game (broforce, the overworld, 2 seconds into the game), and then my computer instantly slowed and shut itself off.  I downloaded the Heaven Benchmark 4.0 and the same issue occured, it barely rendered graphics and then froze.  I have all of the latest drivers and updates installed via a clean install.   Put simply, my computer is now completely unable to perform the most basic tasks that seem to be gpu related without slowing to a crawl and shutting itself off.  This includes very old games, new games, benchmarks, and even python rendering medium to large images.   Please please advise some tests I can do to see if this is a software issue.  I work a very very very hard job and this computer is my lifeline, and I need it not to have this issue.

A:Lenovo Flex 4 - 1470 suddenly can't run basic games, graphics benchmark, shuts itself off

I see that the AMD driver is indeed being used for broforce and for the horizon test, and that the GPU usage shoots to 100% and the gpu gets to over 100C instantly (within 5 seconds).   Hardware or software issue, thoughts?

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RELEVANCY SCORE 69.6

I've noticed for some time that my relatively new ~1 year Lenovo Flex 4 yoga, which has switchable graphics, has been running slower.  For instance, VLC has been unable to run certain movies, and running gameshow to record my powerpoint talks now leads to freezing and inability to save movies.  I finally found some free time to try a very basic 3D game (broforce, the overworld, 2 seconds into the game), and then my computer instantly slowed and shut itself off.  I downloaded the Heaven Benchmark 4.0 and the same issue occured, it barely rendered graphics and then froze.  I have all of the latest drivers and updates installed via a clean install.   Put simply, my computer is now completely unable to perform the most basic tasks that seem to be gpu related without slowing to a crawl and shutting itself off.  This includes very old games, new games, benchmarks, and even python rendering medium to large images.   Please please advise some tests I can do to see if this is a software issue.  I work a very very very hard job and this computer is my lifeline, and I need it not to have this issue.

A:Lenovo Flex 4 - 1470 suddenly can't run basic games, graphics benchmark, shuts itself off

I see that the AMD driver is indeed being used for broforce and for the horizon test, and that the GPU usage shoots to 100% and the gpu gets to over 100C instantly (within 5 seconds).   Hardware or software issue, thoughts?

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RELEVANCY SCORE 69.2

Dear allMy Lenovo Ideapad Flex 14 touch screen was working well until yesterday. I did the usual, restarting the computer, checking if latest drivers were installed, reinstalling the drivers suggested on Lenovo page but it didn┤t work.Could you please help with this?Thank youFairyfetch 

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RELEVANCY SCORE 68.8

Hi all,
I received my Dell Inspiron 15 7000 series 7559 a few days ago, and noticed that sometimes my touchscreen would stop working. I would shut down the laptop (and usually close the lid), then later turn it back on and the touchscreen would be working again.
When the touchscreen was not working, it would show up as an error under the Device Manager -> Universal Serial Bus Controllers -> "Unknown USB Device (Device Descriptor Request Failed)".
What I noticed was that I could always fix the problem by 1) Moving my screen to 90 degrees open or less, and then 2) Restarting the laptop OR from Device Manager disable then re-enable the unknown USB device.
It is a consistent issue, I can use the touchscreen for a day or longer without rebooting as long as the screen stays no more than 90 degrees open, but as soon as I open the screen just a bit wider (to the max open width, I'd say about 105 degrees where the hinges no longer allow it to open), the touchscreen stops working within a couple seconds and then the USB error starts showing up under the Device Manager.
 It's unfortunate because when it's sitting on my lap and I want to use the touchscreen, opening the lid all the way is the most comfortable viewing angle so I'd really prefer to be able to do it. I'm also thinking about opening up the case and looking for a loose connection, but with a brand new laptop I'd really rather not.
Anyway I wonder if anyone else has seen this i... Read more

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RELEVANCY SCORE 68.8

hi everyone. please forgive if this is an ignorant question... seemingly out of nowhere my keyboard and mouse/touchpad stopped working. seems a couple keys work..like airplane key for example. i saw another person post about this but saw no response. anynhelp greatly appreciated. this touchscreen is killing me! thanks!











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A:flex 15 keyboard and touchpad suddenly not working...

Are you in Kiosk/Flex mode?

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RELEVANCY SCORE 68.8

Please tell me what caused the following keys of my keyboard not working:1st row:  9, 0, -2nd row:  O, P, ( 3rd row: L, ;, '4th row:  ., /These keys are next to each other and appear in the same column.Please tell me how to solve this ptoblem, thanks!

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RELEVANCY SCORE 68.4

Capacitive touch panel on my 23" G2 705 All-in-one has stopped working. I haven't installed any new drivers or software, but it's possible Windows has done a recent update. BIOS, Drivers, and Windows all appear up to date.  Any suggestions? I don't see a driver specifically for the touch panel in the support center.  TIA!

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RELEVANCY SCORE 68.4

Hey all, My Spectre's touch screen stopped working after trying to upgrade its firmware.I was looking for a newer firmware version to make the stylus work, but after running the software I got a red screen, it rebooted and never worked.I called HP support and they told me it is a hardware problem, however the hardware is detected correctly when I boot it with a Linux distro. Looks like it's a matter of having the correct firmware or driver to make it work again.I looked everywhere for a firmware update or a tool to diagnose it, but I had no luck.HP support here in Brazil says they can't do anything, even if I have a global coverage. Taking it to the US for support is out of question. Any thoughts? Thanks Here's the lsusb -v output for it. Bus 001 Device 004: ID 04f3:000b Elan Microelectronics Corp.Device Descriptor:  bLength                18  bDescriptorType         1  bcdUSB               1.10  bDeviceClass            0 (Defined at Interface level)  bDeviceSubClass         0  bDeviceProtocol         0  bMaxPacketSize0         8  idVendor   &n... Read more

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RELEVANCY SCORE 68.4

yesterday i was just using my laptop when its touchscreen stopped working, after a few minutes i started working and then it stopped working again, i went to sleep and in the morning it started working again, and then it stopped! i have cleaned the screen and when it does not work windows straight up denies that i have a touchscreen, can somebody help and it is a hp envy i7 laptop if that helps also i have noticed that whenever i turn on the laptop the touch works but only for a minute, i recently upgraded to win 10 and have faced a lot of problems due to driver problems my brother once tapped the back of the screen and it started working but for just a minute, i am really depressed but could someone help?

A:Touchscreen has stopped working

Hi @gamerslayer13,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the touch screen stopped working. I will be glad to help you. Please look at these Microsoft post.Touch screen is not working on Windows 10Touch Screen stopped working, Windows 10  Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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RELEVANCY SCORE 68.4

I have an Acer Aspire E1-430P, today my touchscreen stopped working.I didn't receive an error, all updates are installed.I read the manual but couldn't find any information; the internet isn't helping.Anybody with the same problem and a solution? Thank ahaead!

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RELEVANCY SCORE 68.4

The touchscreen on my HP Pavilion 14-b141sa laptop stopped working yesterday morning. It was intermittently failing to register touch for a while but now it doesn't respond at all. It did this before a couple of years ago, but luckily I was able to fix it earlier this year thanks to a SoftPaq called SP63116. Now it has stopped working once again and SP63116 doesn't help when I run it. I tried all of the troubleshooting advice on this page, the official HP help page (short of fully reseting/restoring the system) but none of those solutions worked either.To be clear, I tried checking everything in device manager, hard reseting, reinstalling the touchscreen driver, installing all available updates, checking I had the latest BIOS and drivers (Couldn't do a component test; that option wasn't on my F2 start-up check anymore strangely...)And as I said, I tried SP63116 again but all it does, after going through the set-up screens, is flash up for a moment then disappear without doing anything. I'm suspecting because I used it once before/it's out of date. Any help? It's not the end of the world not to have a touchscreen but it is useful sometimes.(If it's at all relevant, the battery on the laptop is a bit old and is getting the message it needs replacing. I doubt that would be affecting it though)

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RELEVANCY SCORE 68.4

My touchscreen has randomly stopped working or responding. I have only had the computer for 2 months and cannot figure it out.Help please!

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RELEVANCY SCORE 68.4

Everything else is working fine, but the touchscreen has stopped working altogether. I tried a few basic things like goig into Device Manager but they said all was working correctly. 

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RELEVANCY SCORE 67.6

my touchscreen is not working.  i have ensured the tablet mode is on,rebooted, microfibred and ran a tune up but i cannot get back to using the touchscreen..i was away for three weeks, the computer was left on and kidz say they know nothing...any suggestions??????

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RELEVANCY SCORE 67.6

I have an Acer R5-571T. While in tablet mode it slid off my bed and onto the floor, just hard enough to pop the back cover off of the screen. I was easily able to pop it back into place. Now the touchscreen is not responsive to touch, but everything else seems to be in working order. Something must have disconnected. If I open it back up, what should I look for in order to reconnect the touchscreen?

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