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Window Freezes and laptop works only in safe mode - 'eeeelp!!

Q: Window Freezes and laptop works only in safe mode - 'eeeelp!!

Hi y'all.

Recently my laptop running on windows 7 home edition started acting up. I boots up fine but once i get to windows then it gets tempremental. Sometimes it works fine until the screen saver comes on, sometimes it does not even open a browser window before it freezes.

I had trend micro titanium antivirus that expired last week, after which i installed avg. I thought it was the culprit which i uninstalled and installed avast and superantispyware. I ran both and they found a few problems that they claim to have resolved. Still the computer was not working well. Again in safe mode i ran kaspersky and it found 3 trojans that it removed but still no improvement.

I would really appreciate your help in resolving this. I have followed the instructions from the sticky and below are hijackthis log, DDS.txt, Attach.txt file and ark.txt file:

Hijackthis
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:39:37 PM, on 5/22/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16766)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Amal\AppData\Local\Temp\Temporary Internet Files\Content.IE5\DHSI1ADN\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1" target="_blank" class="wLink">http://g.msn.com/HPNOT/1" target="_blank" class="wLink">http://g.msn.com/HPNOT/1" target="_blank" class="wLink">http://g.msn.com/HPNOT/1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1464\6.6.1079\TmIEPlg32.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.5.1234\6.5.1234\TmBpIe32.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [DivX Download Manager] "C:\Program Files (x86)\DivX\DivX Plus Web Player\DDmService.exe" start
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\RunOnce: [GrpConv] grpconv -o
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
O4 - HKCU\..\Run: [Google Update] "C:\Users\Amal\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Dropbox.lnk = Amal\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: setup_9.0.0.722_22.05.2011_14-09[1].lnk = C:\Users\Amal\Desktop\Virus Removal Tool\setup_9.0.0.722_22.05.2011_14-09[1]\startup.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
O4 - Global Startup: WDSmartWare.lnk = C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.5.1234\6.5.1234\TmBpIe32.dll
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1464\6.6.1079\TmIEPlg32.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\SPLASH.SYS\config\DVMExportService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - Unknown owner - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WD SmartWare Drive Manager Service (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 15250 bytes

=============================================================================

DDS.txt
.
DDS (Ver_11-05-19.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_22
Run by Amal at 13:40:29 on 2011-05-22
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3895.2558 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Trend Micro Titanium *Enabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Trend Micro Titanium *Enabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Amal\AppData\Local\Temp\Temporary Internet Files\Content.IE5\A2GC9PWJ\dds[1].com
C:\Windows\SysWOW64\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit=userinit.exe
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1464\6.6.1079\TmIEPlg32.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: TmBpIeBHO Class: {bbacbafd-fa5e-4079-8b33-00eb9f13d4ac} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.5.1234\6.5.1234\TmBpIe32.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
uRun: [Google Update] "C:\Users\Amal\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"
mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [DivX Download Manager] "C:\Program Files (x86)\DivX\DivX Plus Web Player\DDmService.exe" start
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
mRun: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
mRun: [nmapp] "C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRunOnce: [GrpConv] grpconv -o
mRunOnce: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
StartupFolder: C:\Users\Amal\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dr opbox.lnk - C:\Users\Amal\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Amal\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SE TUP_~1.LNK - C:\Users\Amal\Desktop\Virus Removal Tool\setup_9.0.0.722_22.05.2011_14-09[1]\startup.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~1.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDDMST~1.LNK - C:\Program Files (x86)\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDSMAR~1.LNK - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\puresp4.dll
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.5.1234\6.5.1234\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1464\6.6.1079\TmIEPlg32.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1464\6.6.1079\TmIEPlg.dll
BHO-X64: Trend Micro NSC BHO - No File
BHO-X64: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
BHO-X64: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.5.1234\6.5.1234\TmBpIe64.dll
BHO-X64: TmBpIeBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
mRun-x64: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
mRun-x64: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
mRun-x64: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
mRun-x64: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
mRun-x64: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun-x64: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"
.
============= SERVICES / DRIVERS ===============
.
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-5-4 128384]
R3 enecir;ENE CIR Receiver;C:\Windows\system32\DRIVERS\enecir.sys --> C:\Windows\system32\DRIVERS\enecir.sys [?]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S0 62984842;62984842 Boot Guard Driver;C:\Windows\system32\DRIVERS\62984842.sys --> C:\Windows\system32\DRIVERS\62984842.sys [?]
S1 62984841;62984841;C:\Windows\system32\DRIVERS\62984841.sys --> C:\Windows\system32\DRIVERS\62984841.sys [?]
S1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
S1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
S1 DVMIO;DVMIO;C:\SPLASH.SYS\config\dvmio.sys [2009-9-27 21624]
S1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2010-2-17 14920]
S1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2010-2-17 12360]
S1 setup_9.0.0.722_22.05.2011_14-09[1]drv;setup_9.0.0.722_22.05.2011_14-09[1]drv;C:\Windows\system32\DRIVERS\6298484.sys --> C:\Windows\system32\DRIVERS\6298484.sys [?]
S2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_ne utral_d15ed671de43d681\AESTSr64.exe [2009-12-30 89600]
S2 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2010-12-14 256336]
S2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
S2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
S2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-5-21 42184]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 DvmMDES;DeviceVM Meta Data Export Service;C:\SPLASH.SYS\config\DVMExportService.exe [2009-7-8 323584]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-28 136176]
S2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
S2 tmevtmgr;tmevtmgr;C:\Windows\system32\DRIVERS\tmevtmgr.sys --> C:\Windows\system32\DRIVERS\tmevtmgr.sys [?]
S2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2009-12-30 2320920]
S2 WDDMService;WD SmartWare Drive Manager Service;C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2010-1-21 130048]
S2 WDSmartWareBackgroundService;WD SmartWare Background Service;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
S3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-12-5 228408]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-28 136176]
S3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
S3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
S3 ivusb;Initio Driver for USB Default Controller;C:\Windows\system32\DRIVERS\ivusb.sys --> C:\Windows\system32\DRIVERS\ivusb.sys [?]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\system32\DRIVERS\RtsPStor.sys --> C:\Windows\system32\DRIVERS\RtsPStor.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
.
=============== Created Last 30 ================
.
2011-05-22 13:01:39 -------- d-----w- C:\Users\Amal\AppData\Roaming\Malwarebytes
2011-05-22 13:01:30 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-05-22 13:01:29 -------- d-----w- C:\ProgramData\Malwarebytes
2011-05-22 13:01:26 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-05-22 13:01:26 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-05-22 12:50:31 -------- d-----w- C:\ProgramData\Kaspersky Lab
2011-05-22 12:50:00 40464 ----a-w- C:\Windows\System32\drivers\62984842.sys
2011-05-22 12:50:00 352784 ----a-w- C:\Windows\System32\drivers\6298484.sys
2011-05-22 12:50:00 157712 ----a-w- C:\Windows\System32\drivers\62984841.sys
2011-05-22 12:27:26 14744 ----a-w- C:\Users\Amal\AppData\Roaming\Microsoft\IdentityCRL\Production\ppcrlconfig. dll
2011-05-21 04:36:25 600920 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2011-05-21 04:36:22 64344 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2011-05-21 04:36:01 40112 ----a-w- C:\Windows\avastSS.scr
2011-05-21 04:35:50 -------- d-----w- C:\ProgramData\AVAST Software
2011-05-21 04:35:50 -------- d-----w- C:\Program Files\AVAST Software
2011-05-21 02:27:56 8718160 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{44AA794F-57D6-4E16-AE0C-AB19298229A6}\mpengine.dll
2011-05-18 19:07:07 -------- d-----w- C:\Users\Amal\AppData\Roaming\SUPERAntiSpyware.com
2011-05-18 19:07:07 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2011-05-18 19:07:03 -------- d-----w- C:\ProgramData\!SASCORE
2011-05-18 19:06:57 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2011-05-18 14:29:40 -------- d--h--w- C:\$AVG
2011-05-18 06:59:24 -------- d-----w- C:\Users\Amal\AppData\Roaming\AVG10
2011-05-18 06:56:13 -------- d--h--w- C:\ProgramData\Common Files
2011-05-18 05:50:14 -------- d-----w- C:\ProgramData\AVG10
2011-05-18 05:49:17 -------- d-----w- C:\Program Files (x86)\AVG
2011-05-18 05:43:47 -------- d-----w- C:\ProgramData\MFAData
2011-05-13 17:19:05 -------- d-----w- C:\Users\Amal\AppData\Roaming\HP Support Assistant
2011-05-12 01:26:44 -------- d-----w- C:\Users\Amal\AppData\Local\Apple Computer
2011-05-12 01:26:21 34152 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys
2011-05-12 01:26:21 126312 ----a-w- C:\Windows\System32\GEARAspi64.dll
2011-05-12 01:26:21 107368 ----a-w- C:\Windows\SysWow64\GEARAspi.dll
2011-05-12 01:26:03 -------- d-----w- C:\Program Files\iPod
2011-05-12 01:26:02 -------- d-----w- C:\ProgramData\{93E26451-CD9A-43A5-A2FA-C42392EA4001}
2011-05-12 01:26:02 -------- d-----w- C:\Program Files\iTunes
2011-05-12 01:26:02 -------- d-----w- C:\Program Files (x86)\iTunes
2011-05-12 01:23:22 -------- d-----w- C:\Program Files\Bonjour
2011-05-12 01:23:22 -------- d-----w- C:\Program Files (x86)\Bonjour
2011-05-11 22:34:40 142336 ----a-w- C:\Windows\System32\poqexec.exe
2011-05-11 22:34:40 123904 ----a-w- C:\Windows\SysWow64\poqexec.exe
2011-05-10 20:43:35 5509504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-05-10 20:43:34 3957632 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-05-10 20:43:34 3901824 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-05-10 20:43:24 99328 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2011-05-10 20:43:24 7936 ----a-w- C:\Windows\System32\drivers\usbd.sys
2011-05-10 20:43:24 52224 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2011-05-10 20:43:24 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2011-05-10 20:43:24 324608 ----a-w- C:\Windows\System32\drivers\usbport.sys
2011-05-10 20:43:24 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2011-05-10 20:43:24 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
.
==================== Find3M ====================
.
2011-04-13 22:40:10 4284416 ----a-w- C:\Windows\SysWow64\GPhotos.scr
2011-03-12 12:03:46 662528 ----a-w- C:\Windows\System32\XpsPrint.dll
2011-03-12 11:31:58 442880 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2011-03-11 06:23:13 187264 ----a-w- C:\Windows\System32\drivers\storport.sys
2011-03-11 06:23:06 166272 ----a-w- C:\Windows\System32\drivers\nvstor.sys
2011-03-11 06:23:06 1657216 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2011-03-11 06:23:06 148352 ----a-w- C:\Windows\System32\drivers\nvraid.sys
2011-03-11 06:23:00 410496 ----a-w- C:\Windows\System32\drivers\iaStorV.sys
2011-03-11 06:22:41 107904 ----a-w- C:\Windows\System32\drivers\amdsata.sys
2011-03-11 06:22:40 27008 ----a-w- C:\Windows\System32\drivers\amdxata.sys
2011-03-11 06:19:26 1395712 ----a-w- C:\Windows\System32\mfc42.dll
2011-03-11 06:19:26 1359872 ----a-w- C:\Windows\System32\mfc42u.dll
2011-03-11 06:18:20 2566144 ----a-w- C:\Windows\System32\esent.dll
2011-03-11 06:15:54 96768 ----a-w- C:\Windows\System32\fsutil.exe
2011-03-11 05:40:24 1164288 ----a-w- C:\Windows\SysWow64\mfc42u.dll
2011-03-11 05:40:24 1137664 ----a-w- C:\Windows\SysWow64\mfc42.dll
2011-03-11 05:39:35 1686016 ----a-w- C:\Windows\SysWow64\esent.dll
2011-03-11 05:37:34 74240 ----a-w- C:\Windows\SysWow64\fsutil.exe
2011-03-08 06:14:30 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-03-08 05:38:13 740864 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-03-04 06:17:25 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2011-03-04 06:17:24 347648 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2011-03-03 06:17:10 182272 ----a-w- C:\Windows\System32\dnsrslvr.dll
2011-03-03 06:14:38 30208 ----a-w- C:\Windows\System32\dnscacheugc.exe
2011-03-03 05:27:30 28672 ----a-w- C:\Windows\SysWow64\dnscacheugc.exe
2011-03-03 03:58:32 3133440 ----a-w- C:\Windows\System32\win32k.sys
2011-02-26 06:23:14 2870272 ----a-w- C:\Windows\explorer.exe
2011-02-26 05:33:07 2614784 ----a-w- C:\Windows\SysWow64\explorer.exe
2011-02-24 06:30:00 476160 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2011-02-24 06:29:15 1197056 ----a-w- C:\Windows\System32\wininet.dll
2011-02-24 06:24:57 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2011-02-24 05:32:52 288256 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2011-02-24 05:32:44 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-02-24 05:30:16 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2011-02-24 05:05:13 482816 ----a-w- C:\Windows\System32\html.iec
2011-02-24 04:24:04 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-02-24 04:23:48 386048 ----a-w- C:\Windows\SysWow64\html.iec
2011-02-24 03:50:26 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-02-23 05:16:28 461312 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-02-23 05:16:01 401920 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-02-23 05:15:50 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-02-23 05:15:27 157696 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-02-23 05:15:14 286720 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-02-23 05:15:13 126464 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-02-23 05:15:06 90624 ----a-w- C:\Windows\System32\drivers\bowser.sys
2010-12-13 19:01:43 5779456 ----a-w- C:\Program Files (x86)\setup-2.9.3959.exe
.
============= FINISH: 13:40:47.17 ===============
Attach.txt
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-05-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 11/11/2010 7:31:44 PM
System Uptime: 5/22/2011 8:30:23 AM (5 hours ago)
.
Motherboard: Hewlett-Packard | | 140A
Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz | CPU | 2127/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 447 GiB total, 259.353 GiB free.
D: is FIXED (NTFS) - 19 GiB total, 3.021 GiB free.
E: is FIXED (FAT32) - 0 GiB total, 0.09 GiB free.
F: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
Description: Consumer IR Devices
Device ID: ROOT\SYSTEM\0001
Manufacturer: Microsoft
Name: Consumer IR Devices
PNP Device ID: ROOT\SYSTEM\0001
Service: circlass
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: avast! Network Shield Support
Device ID: ROOT\LEGACY_ASWTDI\0000
Manufacturer:
Name: avast! Network Shield Support
PNP Device ID: ROOT\LEGACY_ASWTDI\0000
Service: aswTdi
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
==== System Restore Points ===================
.
RP90: 5/6/2011 6:06:11 PM - Windows Update
RP91: 5/10/2011 4:41:05 PM - Windows Update
RP92: 5/11/2011 4:26:37 AM - Windows Update
RP93: 5/11/2011 9:25:11 PM - Installed iTunes
RP94: 5/13/2011 3:00:12 AM - Windows Update
RP95: 5/13/2011 4:45:45 AM - Windows Update
RP96: 5/17/2011 9:39:19 PM - Windows Update
RP97: 5/18/2011 1:48:50 AM - Installed AVG 2011
RP98: 5/18/2011 1:49:38 AM - Installed AVG 2011
RP99: 5/20/2011 10:27:04 PM - Windows Update
RP100: 5/21/2011 12:35:08 AM - avast! Free Antivirus Setup
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop 7.0
Adobe Reader 9.1 MUI
Adobe Shockwave Player
AMR Player 1.3
Apple Application Support
Apple Software Update
Atheros Driver Installation Program
avast! Free Antivirus
Brownstone Equation Editor 5
Cisco Network Magic
Compatibility Pack for the 2007 Office system
COWON Media Center - jetAudio Basic VX
CyberLink DVD Suite
Diploma
DivX Setup
Dropbox
DVD Menu Pack for HP MediaSmart Video
ESU for Microsoft Windows 7
Google Earth Plug-in
Google Talk Plugin
Google Update Helper
GPL Ghostscript 8.71
Graph 4.3
GSview 4.9
HP Advisor
HP Customer Experience Enhancements
HP Games
HP MediaSmart DVD
HP MediaSmart Internet TV
HP MediaSmart Live TV
HP MediaSmart Music/Photo/Video
HP MediaSmart SlingPlayer
HP MediaSmart Software Notebook Demo
HP MediaSmart Webcam
HP MediaSmart/TouchSmart Netflix
HP Quick Launch Buttons
HP QuickWeb
HP Setup
HP Smart Web Printing
HP Support Assistant
HP Update
HP User Guides 0186
HP Wireless Assistant
HPAsset component for HP Active Support Library
Hulu Desktop
IDT Audio
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Components
Java Auto Updater
Java(TM) 6 Update 22
Junk Mail filter update
LabelPrint
LightScribe System Software
Malwarebytes' Anti-Malware
Microsoft Choice Guard
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
MiKTeX 2.8
Movie Theme Pack for HP MediaSmart Video
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Network Magic
Norton Online Backup
Picasa 3
Power2Go
PowerDirector
Pure Networks Platform
QLBCASL
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek Ethernet Controller Driver For Windows Vista and Later
Realtek USB2.0&PCIE Card Reader
RealUpgrade 1.1
Recovery Manager
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Skype&#8482; 4.0
Texmaker
Trend Micro Titanium
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2536413)
VC80CRTRedist - 8.0.50727.4053
Visual Studio 2008 x64 Redistributables
Wimba Diploma 6
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Player Firefox Plugin
Wolfram Notebook Indexer 2.0
.
==== Event Viewer Messages From Past Week ========
.
5/22/2011 8:44:01 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
5/22/2011 8:31:06 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
5/22/2011 8:31:05 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
5/22/2011 8:31:03 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/22/2011 8:30:56 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
5/22/2011 8:30:52 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswSnx aswSP aswTdi discache DVMIO SASDIFSV SASKUTIL spldr tmtdi Wanarpv6
5/22/2011 12:02:51 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
5/22/2011 1:37:31 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
5/21/2011 2:04:54 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
5/21/2011 2:04:24 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanWorkstation service.
5/21/2011 2:03:54 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
5/21/2011 2:03:24 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
5/21/2011 2:02:54 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service.
5/21/2011 2:02:24 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
5/21/2011 2:01:54 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.
5/21/2011 12:22:32 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
5/21/2011 12:10:49 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
5/21/2011 12:10:49 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
5/21/2011 12:10:36 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgldx64 Avgmfx64 Avgtdia DfsC discache DVMIO NetBIOS NetBT nsiproxy Psched rdbss SASDIFSV SASKUTIL spldr tdx tmtdi vwififlt Wanarpv6 WfpLwf
5/21/2011 12:10:35 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/21/2011 12:10:35 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
5/21/2011 12:10:35 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
5/21/2011 12:10:35 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
5/21/2011 12:10:35 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
5/21/2011 12:10:35 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
5/21/2011 12:10:35 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/21/2011 12:10:35 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/21/2011 12:10:35 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/21/2011 12:10:35 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
5/19/2011 12:34:55 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Pure Networks Platform Service service to connect.
5/19/2011 12:34:55 PM, Error: Service Control Manager [7000] - The Pure Networks Platform Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/19/2011 12:17:01 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.
5/18/2011 9:27:22 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the WD SmartWare Background Service service to connect.
5/18/2011 10:47:26 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx64 Avgmfx64 discache DVMIO spldr tmtdi Wanarpv6
5/18/2011 10:39:05 AM, Error: Service Control Manager [7024] - The Background Intelligent Transfer Service service terminated with service-specific error %%-2147024846.
5/18/2011 10:39:05 AM, Error: Microsoft-Windows-Bits-Client [16392] - The BITS service failed to start. Error 0x80070032.
5/18/2011 10:33:36 AM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
5/18/2011 10:13:16 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx64
5/18/2011 1:29:39 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the AVGIDSAgent service to connect.
5/18/2011 1:29:39 PM, Error: Service Control Manager [7000] - The AVGIDSAgent service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/16/2011 12:53:47 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer OWNER-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C3887979-AD50-43B1-B027-DFC261340C72}. The master browser is stopping or an election is being forced.
.
==== End Of File ===========================

and lastly, ark.txt was empty

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Window Freezes and laptop works only in safe mode - 'eeeelp!!

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 93.6

Dear Experts,
I am having Dell Laptop Inspiron 1525, purchased in August 2008.
2 days back machine didnt shutdown. I did shutdown using power on/off button.
After that my laptop freezes after 3 to 4 mins of start up.

I used Regpair setup to fix registry errors on 10th March '12

Please help.

Regards,
Sachin
 

A:Laptop freezes after 3-4 mins of startup, safe mode works fine

When safe mode works fine but a normal boot fails, it usually means that a driver is at fault... I would suggest that you run a disk check. You can set it up in safe mode in Computer, and right click on the C drive. Select Properties, tools, check now. Check both boxes for trying to repair... Restart normally
 

Read other 7 answers
RELEVANCY SCORE 85.6

My vista 32 freezes both normal startup or safe mode , mouse still moves but cant clik or type or access or copy or paste so cant do anything, any help would be much appreciate it, no errors come up, so b4 u guys tell me what to de please remember: i cant clik or type or copy or access any folder or anything

A:Vista freezes after startup, safe mode freezes but mouse still works

Sounds like the hard drive. It may be corrupt. Download Ubuntu and save your stuff, first. If you cannot, it is most likely hardware or hard drive, which is hardware.
http://www.howtogeek.com/howto/windo...dows-computer/

Read other 1 answers
RELEVANCY SCORE 85.2

laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown.

Now getting a BSOD error 50.

any help?

A:BSOD BCCode 50. freezes in normal mode, works fine in safe mode

Code:
BugCheck 50, {fffff80040f9e3b0, 1, fffff80000b9a1aa, 5}

*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Could not read faulting driver name
Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+51aa )

Followup: MachineOwner
---------
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made ... Read more

Read other 9 answers
RELEVANCY SCORE 85.2

Hello,
I have this problem with my laptop - sometimes I cannot login - after choosing the user the screen freezes or after logging in it works only for a few minutes in regular mode (I can do things over those minutes like open firefox, but I cannot open folders, sometimes I can open the task manager or even some programs) but then it freezes and I have to shutdown the computer manually by pushing the power button. When I tried pushing crtl+alt+del I got a message "The logon process was unable to display security and logon options when ctrl+alt+delete was pressed. If the operatin system does not respond, press esc or restart the computer by using the power switch". I don't know if this helps, but I try to add as much as I can. Sorry it it's not relevant - my knowledge about computers and IT is minimal.
The computer runs fine in safe mode.
So I tried system restore to a week before when the computer was still fine and it didn't work. So I reinstalled a graphics driver (Intel HD Graphics Driver) as I found on the internet that similar problems got fixed by reinstalled videocard drivers. And it worked, everything started to run smoothly again in the regular mode. As normally I allowed windows updates and after restarting my computer, the problems came back.
I assumed that the problem was the updates so I uninstalled most of them (KB2930275; KB2923961; KB2925418; KB2929755; KB2929733 and KB2918077) but the problem was still there and I was unable to unin... Read more

A:Solved: Computer freezes in regular mode but works in safe mode

Read other 7 answers
RELEVANCY SCORE 84.8

I have a Toshiba A135-S4467 laptop that would freeze on the windows load screen so I replaced the hard drive after several attempts at formatting and reloading that were unsuccessful. I put in the new hard drive and completely installed windows but it still freezes at load up, I did get it to start a couple times but the CPU would peg at 100% and would freeze up after about 20 seconds. It will however start and run in safe mode.
 

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RELEVANCY SCORE 84

All seems fine in Safe Mode.
 
Buttons freeze when I'm in Normal Mode. I left the computer on yesterday while i was out and it worked in Normal mode when I got home but not completely and I can't duplicate it.
 
So many things are wrong. Restore points were removed. Printer is off the network (Device manager shows yellow warning sign.)
Superfetch isn't running.
Mouse cursor bounces around when typing. I read I need to fix tapping but printer needs to be on network but I can't get it back on the network. Printer spool won't start.
 
Before coming here, I've run startup repair, scf /scannow, Combofix (not that I learned anything or that it fixed anything.) Malwarebytes, Norton scan, Trendmicro scan
 
I've tried msconfig no services but Microsoft, no startup items.
 
Not making any progress.
 
I was having a hard time using your link to FRST64. I kept being redirected to the home page.
 
Thanks so much for helping. Hope I did everything properly
 
.
 Addition_14-05-2016_22-02-04.txt   39.96KB
  3 downloads
 

 FRST_14-05-2016_22-02-04.txt   40.81KB
  3 downloads

A:Safe Mode works, Normal Mode freezes

Hello eabear and Welcome to the BleepingComputer.   
 My name is Yılmaz and I'll help you with the cleanup of malware from your computer.
Before we move on, please read the following points carefully.
Please complete all steps in the specified order.
Even if tools don't find malware, I want you to post the logfiles anyway.
Please copy and paste the logfiles directly into your posts. Please do not attach them unless you are instructed to do so.
Read the instructions carefully. If you have problems, stop what you  were doing and describe the problems you encountered as precisely as  you can.
Don't install or uninstall software during the cleanup unless you are told to do so.
Ensure your external and/or USB drives are inserted during always the scan.
If you can't answer for the next few days, please let me know. If  you haven't answered within 5 days, I am assuming that you don't need  help anymore and your topic will be closed.
If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now!
I can not guarantee that we will find and be able to remove all  malware. The cleaning process is not instant. Please continue to review  my answers until I tell you that your computer is clean
Please reply to this thread. Do not start a new topic
As my first language is not English, please do not use slang or idioms. It could be hard for me to understand.
Please open as administrator  the ... Read more

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RELEVANCY SCORE 82.4

I tried measures such as resetting the connection, however the window freezes up when I click "Disable" and have to restart explorer. I can connect to the internet only in safe mode with networking. Laptops and mobile devices work fine.

At worst cases, the LAN disconnects as well. There are also times the computer freezes up when I open a "heavy" program such as games and hi-res videos.
I have scanned everything from several updated softwares (cureit, avg, search&destroy, etc) both in safe and normal mode and they have detected no malware at all.

This is already beyond my comprehension and I appreciate any help. If I missed any details, please inform me as I'm mostly online nowadays (currently just in Safe Mode)

Specs:
OS Version: Microsoft Windows 7 Ultimate , 64 bit
Processor: AMD Athlon(tm) II X2 245 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 1791 Mb
Graphics Card: NVIDIA GeForce 8200, 256 Mb
Hard Drives: C: Total - 152460 MB, Free - 74979 MB; D: Total - 152774 MB, Free - 135253 MB;
Motherboard: Emaxx Technology.,Ltd, EMX-ANF82HD-PRO V3.0, Ver1.0,
Antivirus: AVG Internet Security, Updated and Enabled
HiJackThis Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:49:38 PM, on 6/28/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\Users\Nenia\Downloads\utorrent.exe
C:\Windows\SysWOW64\WTClient.exe
C:\Users\Nenia\Downl... Read more

A:Internet only works in Safe Mode; PC freezes up

bump
 

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RELEVANCY SCORE 82.4

My computer has worked very well for years, but a short while ago it has developed this problem. It will freeze at anytime using any software (or none at all) while in normal mode. I ran all the usual checks and balances; virus, spyware, updates, etc. Also, I have researched the issue in this forum and followed the great advise. I have also run tests on the drives, memory, etc. but they all pass.

Next, I cloned a new drive, thinking that the old one may be failing (needed a larger HD anyway), but the same problem persisted.

I have run out of ideas.

My Computer:
Older, no name system
1.6 Ghz, 512mb, 80gb HD, XP Pro.
Thanks in advance!
 

A:Freezes Up Constantly-Works Only in Safe Mode

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RELEVANCY SCORE 81.2

Hello,

This website looked helpful, so I decided to see if I could find some answers here. Thanks in advance to anyone taking the time to read this and/or trying to help!

My problem is that my desktop computer has started freezing a few minutes after booting. The computer works fine, however, in Safe Mode. I have already tried turning off all the startup programs using msconfig, but to no avail. The problem persists even after reformatting.

Here is some information about my computer:

OS: Windows 7 Ultimate 64-bit
Motherboard: Gigabyte GA-X48 DS4
Processor: Intel Core 2 Duo E8500 3.16 GHz
RAM: 4x2GB Mushkin 996599 DDR2 1066
Graphics Card: ASUS ATI Radeon HD 4870
HDD: Seagate ST3250410AS 250GB 7200RPM

I built the computer in 2008 and it has run solid as a rock up until now. The CPU is overclocked to 3.8 GHz (I have an OCZ heatsink, so don't worry) and the RAM is manually set to the advertised frequency and timings (the BIOS default settings were wrong). I haven't tried poking around with my hardware yet, as I figured it would be better to get some opinions first.

Any help would be greatly appreciated! Thanks!

A:Computer freezes even after reformat, works in Safe Mode

I would test your memory, it could be a bad stick of ram. Just try each one individually and see if it freezes on all of them.

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RELEVANCY SCORE 81.2

Alright, so, last night I was in a hurry, and didn't want my laptop to take long to shut down, so I did something stupid that I never do. I shut down by holding the power button. About fifteen minutes later when I came back and turned it on, it let me log in like normal (slightly slower than normal now that I think about it) and all seemed fine. But after about a minute, it just froze. The screen glazed over as a whitish shade and my cursor became the loading circle, nothing worked. I pressed ctrl + alt + delete and it sent me to a black screen with my cursor. I tried again, and again, and again to no avail. It works perfectly in safe mode though, no problems at all. I even tried system restore, and that did not help a thing.

Any assistance would be greatly appreciated!
 

A:Windows freezes after start-up but works in Safe Mode

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RELEVANCY SCORE 81.2

Hello, I am new to these forums, and I don't even know if this is the right place, but I didn't find any place for posting crashes that are not BSODs. So if I am on the wrong place, sorry
Anyways, I've seen another thread about a similiar problem here, but I tried everything on it.
Here's everything I tried doing:Clean reboot from Safe Mode
Boot Windows with last good configurations
System Restore (until I found out that my notebook doesn't support that )
System Recovery (I was dumb enough to format the recovery partition for extra space )
Verified Drivers (With verifier.exe, found 1 "bad" driver, removed it, but still didn't work.)
Anti-Virus (found 1 virus, removed it, still nothing.)
Msconfig.exe and disabling servers/startup applications

What I'm yet considering to do:Uninstall the Microsoft C++ Redistributables (But I can't do that since Windows Installer is required and it isn't available on safe mode)
Dust Out notebook fans
Use a Cooling Pad

What happened before it started doing that:
I was going to play a game that needed some C++ Redistributables, so I installed those.
While I was playing, the computer fade out, out of nowhere. That didn't amuse me because every time I "try" to play this game or any resource-intensive games, it does that, to prevent overheating. But that's been happening a lot, even when the notebook isn't hot at all. Most times it would hibernate, but this time it has shut down forced. When I booted my computer, after login, ... Read more

A:Computer freezes after Login, only works on Safe Mode

Hey guys, I think I fixed it.
The problem was with the service "Application Virtualization Client"
I disabled it.
of course I know it's not THAT what is causing the error, it's something that this service was trying to read but failed and then made my computer freeze, but I'll leave it disabled until I found out what is it.

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RELEVANCY SCORE 81.2

Good morning tech people,

unfortunatly my computer not working once again. As I'm a total beginner on IT-issues I am thankful for every hint.

As the thread name already mentiones: my computer freezes every time after startup. If I choose the safe mode it works perfectly well.
As I already read a view threds on similar topics, I already removed all programms (skye, dropbox, avast) from autostart and ran a scan with hijack this. this are the results:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 06:47:08, on 28.10.2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google... Read more

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RELEVANCY SCORE 81.2

Hey guys! I hope you can help me, I am getting desperate ! 2 weeks ago I got infected with a file encrypting-virus, so I gave someone my PC to clean it,format it and reinstall my windows. And now I am stuck with another problem which I used to have in the past but someone else (I don't know how) fixed it for me. No matter the size of the torrent, my PC freezes while downloading in the first 10 secs. I uninstaleed my AV, I turned my indexing off. When it freezes, in task manager-proceses, utorrent gets a value almost to 100, as well as the PC usage. And today I got a new error during the freeze, " display driver stopped responding and has recovered" . And I noticed that in safe mode this display driver isn't enabled. Do you think it has anything to do with it? Please help me! Thank you!

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RELEVANCY SCORE 81.2

After removing a number of infections using malwarebytes, spywarebot and main system PCTools my XP window with icons freezes either immediately or eventually. Tried going to setup on initial boot and putting the system back into default mode ameliorates the problem but eventually in comes back within a half hour or so.

A:Windows XP works in safe mode freezes in normal

If the computer is running without freezing in "Safe Mode" but freezing in normal windows, you could try to perform a "Clean Boot." If no freezing, then methodically start adding programs until the symtpoms reappear.How to configure Windows XP to start in a "clean boot" state : http://support.microsoft.com/kb/310353

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RELEVANCY SCORE 81.2

Please excuse me if I have posted this in the wrong area, but over the past 48 hours I have had great difficulty in using my laptop, a Dell Inspiron 1545. System type: 32-bit. Processor: not available. Memory (RAM): not available. I checked this yesterday and all information was provided, but not sure why it is not today.

Everytime I switch it the laptop on, I will have about 1 minutes worth of use before it completely freezes. Ctrl + alt + del do not respond which means I just have to keep switching it on and off, on and off. Everything works fine on safe mode and after checking other sites for advice, I have not had any luck.

I have tried 2 restores, which were successful, but not in fixing my problem.

I am currently an English teacher in China so my laptop is crucial for everything I do. I appreciate any feedback and help.

Many thanks,

Nick
 

A:Windows freezes after start-up but works in Safe Mode

Sometimes it's a corrupt driver issue when safe mode is the only option.
 

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RELEVANCY SCORE 81.2

So today I tried loading up my computer and for whatever reason, after loading up the desktop, weird things start to happen. For one, anything I try to click gives me nothing. I can't load up any programs, I can't click the start button, nothing. Second, my network icon in the bottom right (in between volume and PC issues) keeps giving me the repeating circle, saying something's loading. After a while, my screen will go black and will reappear with my task bar a different color. I can't do a ctrl-alt-delete either.

In safe mode, everything works fine. I have no idea what the problem is but here are some things I've tried already.

1. Malwarebytes says nothing's wrong.
2. I rebooted using default options from the BIOS and that did nothing.

I have no idea what this problem is or what I should do and it's starting to get really annoying.

Edit: I also just tried to do a clean boot and that fixed nothing either.

Edit 2: Also did a Diagnostic Startup and the problem was still there

A:Windows freezes on desktop, only works in Safe Mode

Welcome to the forums!

Have you tried a system restore to a point before this started? Have you thought about a repair install or maybe even a complete reinstallation? We have many excellent tutorials here at the forums, here's a couple on how to do that if you're so inclined :

Repair Install

Clean Install Windows 7

Clean Reinstall - Factory OEM Windows 7

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RELEVANCY SCORE 81.2

Moved to Virus & Other Malware
 

A:computer freezes after startup, safe mode works

Please don't post HJT logs on the Windows forums - they should be posted on the Virus & Other Malware Removal forum here (as it says at the top of the forums list page): http://forums.techguy.org/54-virus-other-malware-removal/
 

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RELEVANCY SCORE 81.2

Hello everyone,

I don't know if it's the good place to post my problem, because it's not a real BSOD, but it's still a freeze.

So, here is the full story:
A week ago, I got an update to my Avast Free Antivirus. After I installed it, my Windows began to freeze something like 30 minutes after the login screen.

The problem is the following: 30 minutes after startup (I didn't time, but it's almost always after the same time), one by one my programs begin not to respond, and after a few minutes nothing works anymore. I can still move the mouse, but the interface doesn't react. The only way to shut down my computer is to do a hard shutdown.
In Safe Mode, there is no problem, I'm using SM with networking right now.

I tried to disable all the startup programs, but Avast, McAfee, and some other programs still launch themselves.
BTW, Avast works, so I don't think the problem lies in Avast itself
I don't think it's a hardware issue; I have already done memtest86, checkdisk.
I don't know if the problem lies in Avast itself, or if Avast damaged something during its update. But if you're absolutely sure the problem lies in Avast, I can try.

Here are my specs:
HP ProBook 4540s
Intel Core i5 3210M with Intel HD Graphics 4000
4GB RAM
GPU : Intel + AMD Radeon HD 7650M
Sound: IDT Audio Hd
475HDD

I give you also the dm logs.

Thank you for your help.

A:Windows freezes 30 min after startup, works in Safe Mode

does the computer freeze when it is left idle? or it freezes even if you are working?

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RELEVANCY SCORE 81.2

If I boot normally and try to open any app, I get the rotating green circle indicating the system is busy. This will continue for 2 hours that I know. I can't open Task Managerand I have to power down and then reboot into safe mode with networking and everything appears to work. I'm using this mode to access Win 7 forums because I can't in regular boot. I have rum ASC, Malewarebytes, Microsoft's safety scanner, AVG2013 and I have uninstalled adaware that I thought might be a conflict. Any suggestions?

A:System freezes but works OK in safe mode with network

Follow these driections. See if you can identify the cause: How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

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RELEVANCY SCORE 81.2

Hello

I am new here, posting with an extremely inconvienient issue. I am running Windows Vista on an HP Pavillion dv6626 laptop. My issue is that Vista is constantly freezing upon startup, without any error message or indication whatsoever. It started once every week or so, then to everyday within 30 minutes of startup. Now, its within 5 minutes sometimes the desktop doesnt even load before the freeze. After the system freezes, I have to hold down the power button to shut off the machine.

There's a couple details that lead me to belive the issue is software related and not a hardware issue. First, when the system freezes, I can still move the cursor via the touchpad, 95% of the time. I just cannot select a window, toggle between screens, or get any keyboard functionality or any other response at all. Second, I can boot up in safe mode and have all the functionality as safe mode will allow with no issues. I can also startup in Diagnostic mode with no issue at all, but again, tasks are limited.

I have deleted countless files and uninstalled probably 60% of my programs including the most recently installed ones. I've updated windows, and cleaned temporary files, and I just received extensive assistance to solve a malware issue which I beleive to be fixed. (This issue began before I had a virus issue)

So.. I'm out of ideas. I'm posting this now in Safe Mode With Networking, and hoping for some help. Thanks in advance!
 

A:Vista.. Freezes! But works in Safe Mode fine

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RELEVANCY SCORE 80.4

I'm running 64bit Windows 7 on an Acer Aspire 5742G-6846 (specs posted below). As the title suggests, when I turn on my computer, it will start, login, but then it freezes. I can access everything fine in safe mode. I have already tried turning everything off at start up, uninstalling Rainmeter (which was giving me issues earlier), running ccleaner and malwarebytes. I'm not sure what else I can do short of reinstalling Windows. Any suggestions? Hijackthis log is posted under the laptop specs. Thanks so much.
Intel Core i3 i3-380M / 2.53 GHz ( Dual-Core )
Memory 8.0 GB
Hard Drive 640.0 GB - Serial ATA-150 - 5400.0 rpm
Operating System Microsoft Windows 7 Home Premium 64-bit Edition
Display Type 15.6 in TFT active matrix
Max Resolution 1366 x 768 ( HD )
Graphics Processor NVIDIA GeForce GT 540M
Optical Drive DVD±RW (±R DL) / DVD-RAM - Integrated
Antivirus AVG (disabled)
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:22:31 AM, on 3/8/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support

Running processes:
C:\Users\Flowerz\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_171.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_1... Read more

A:Computer freezes seconds after log-in - Safe mode works fine

Have you used the Registry Cleaner in CCleaner?

If you have, you should check this out.


Quote from Phantom010

You should avoid Registry Cleaners, Boosters, Optimizers, TuneUp Utilities... This type of software will do a lot more harm than good, and should only be used by advanced users who really know their way around the registry. Never to be used blindly on "Auto" mode. Most members coming here with WEIRD symptoms had their computer messed up by malware and/or registry cleaners. These utilities do not only remove what "they think" are orphan entries in the registry but legitimate files still in use will be deleted in the process, crippling some programs and Windows applications beyond repair. In a word, it's a scam.

Keep in mind that they will always find "errors" to fix, even on a fresh Windows install! In itself, this should be enough to convince non-believers...

http://library.techguy.org/wiki/Registry_Cleaners

http://www.edbott.com/weblog/2005/04/why-i-dont-use-registry-cleaners/

http://miekiemoes.blogspot.com/2008/02/registry-cleaners-and-system-tweaking_13.html

http://www.computerhope.com/issues/ch001077.htmClick to expand...
 

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RELEVANCY SCORE 80.4

I have an older laptop that is running Windows XP.  This is not my main computer but I do like to use it when I do not want to use tablet or desktop.  It virtually will not browse internet in regular windows mode.  It freezes and takes forever to go from one internet site to another.  However, the internet works fine when in safe mode.  I have Malware Anti Malware Free and AVG 2015 Free.  I have run scans in both safe mode and windows mode and it does not detect anything.  I also have CC Cleaner which I run frequently.  I have downloaded Autoruns and tried to delete some startup loads using your data base.  However, many are not in your data base.  I did find some that I could eliminate on startup but not that many because if it was not in your database, I left alone.  Do you have any other suggestions I could try.  As I said, this laptop is older and not my main computer but I would really like to try and revive it so that I can at least use it sometimes.

A:Internet freezes but works fine in safe mode Windows XP

If a client comes to me not only now but, for quite a while now, I will not let them spend time, money, effort or thought on an XP machine.  For starters they absolutely should not be used connected to the Internet.
Certainly @ this point in time, if an XP machine is not working properly, just don't bother w/ it... can't be used on the Net, anyway.  As for non-Net use, still, not worth bothering w/ it.  Time to just let it go & move on.  After 15 yrs, put it out to pasture.
 

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RELEVANCY SCORE 80.4

Help!!! my computer freezes seconds into logging into an account i am currently posting this in safe mode anyone able to help please!!!
 

A:computer freezes seconds into log in but works fine in safe mode

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RELEVANCY SCORE 80.4

I'm not a Windows whiz by any means, but I'm usually able to solve the problems I run into on my machines. This one's got me stumped:

I leave my Sony Vaio VGN-FW290J, running Windows 7 SP1, running one night while I go out for some errands. On my return, the thing has crashed pretty bad (I-can't-even-move-the-mouse bad). Whatever. I do a hard restart of the computer, decline safe mode, and the thing starts up just fine. Well, it was pretty slow, actually. Windows freezes up on me within two minutes (it's still loading up startup programs during that time). I entered into a cycle of startup, hard restart, startup, hard restart, ... until I was convinced of the permanence of the issue.

I became unhappy then, since I knew something was wrong, and this computer hadn't had a real problem in about 4 years of usage.

My first thought was to do a virus scan, so I booted into safe mode and started Avast to get cracking. Two "threats" were found in a full scan: both were very old files. I removed them and I still had the same problem.

I then deactivated every single startup program except the ones I thought were absolutely necessary. No beans. I currently have these set to autostart:
Alps pointing-device driver (Tracker Pad)
HD Audio Control panel (Audio Card)
Realtek Voice Manager (Audio Card)
Microsoft Windows Operating System
ISB Utility (Battery Utility)
Catalyst Control Center (Video Card)
I'm not really sure what to do. I haven't been able to localize the crashing to... Read more

A:Windows 7 freezes up soon after startup - works fine in safe mode

If it works fine in Safe Mode and its not related to hardware, I would assume that you have an application that loading at startup that is causing you some problems. So why dont you use msconfig to scale back all the startups and then add them back to see which is causeing the problem

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RELEVANCY SCORE 80.4

Hi guys,
it is my first time to join to this forum. I really need the solution of my laptop Problem. I Have my
Gateway EC38 and it has been
freezing while I am using in normal mode.
But in Safe Mode works well. I tried uninstall my video card driver and also my sound card but nothing works. I also do
sfc/scannow in safe mode/safe mode with command prompt, but yet it says I have corrupted file but he doesnt show any file. I check in log file but I dont understand much.
Im always maintaining my laptop hardware status specially ventilation and change every year the cpu thermal gel.
Please help me find solutions to this kind of problem.
My Laptop Details:
Windows 7 64bit
x64 Base processor
factory OS windows Vista
Processor: Intel Centrino 2

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RELEVANCY SCORE 80.4

There is no malicious software.I have gone through Malwarebytes,TDSSKiller,Kaspersky,etc.Nothing was found.
It doesn't entirely freeze.I can move the cursor which usually is a blue circle.Sometimes more things like highlight icons w/ the cursor or the clock keeps going.
Sometimes when I press ctrl+alt+del and open task manager,the programs that didn't open when I clicked on them will open up.Most times pressing ctrl+alt+del does nothing though.
It works fine in Safe Mode and Safe Mode with Networking.I have disabled all start ups and every service except Microsoft ones and restarted in Normal mode.Still the same problem.
I used checkdisk and it said nothing is wrong.
There are random times where it works fine.No specific time of day.It just happens.Most times it is this way though.

A:Laptop only works in safe mode.Hangs w/ blue circle in Normal mode.

Did you disable the startup items and services in Safe Mode, and then restart in normal mode?
 
Essentially what you are trying to do is a Clean Boot, this has to be performed in normal mode.
 
 
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Step 1
 
(1)  Click on the Start orb , then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 

 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Step 2
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 

 
Step 3
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3) ... Read more

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RELEVANCY SCORE 80.4

Not sure exactly what happened but couple days ago the laptop started to hang up or freeze when I tried to run any application, such as a browser, control panel, and even task manager. If I need to turn it off I have to hold the power button which I know is not good but otherwise I would not be able to reboot. If I go into safe mode I can use the computer somewhat sluggish but I can at least open up programs and even get on the internet. I cannot do system restore as this had been turned off. I had a conflicting driver issue that I installed, but that has not helped, I dont know what else to do. Please help this is my only computer.
 

A:Solved: Help, laptop only works in safe mode, hangs up in normal mode.

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RELEVANCY SCORE 80

Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help
 

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RELEVANCY SCORE 80

Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help
 

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RELEVANCY SCORE 80

Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help
 

A:laptop not working in normal mode. Only safe mode works

I have closed all your other POSTs
please only post in one forum
this is considered forum flooding - and will only slow down a response

this site is run by volunteers
and so it may take a while to get someone who knows your issue to answer -
If you need urgent response , then try one of the payfor sites that provide a rapid response or find a local technical support specialist in our area you can take the PC to
 

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RELEVANCY SCORE 80

My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit. HELP!!!
 

A:Help: laptop only works in safe mode, hangs up in normal mode

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RELEVANCY SCORE 79.6

I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop.

I have an HP DV8 that is about three years old. Here are the specs:
i7 Q720 @ 1.60 Ghz
4GB Ram
I've tried doing the boot repair by pressing F8 during startup and it said everything was working perfectly fine.

I also tried going to previous restore points and it still froze.

I did a scan using hijack this and here is the results:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:49:58 PM, on 1/3/2013
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
G:\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\... Read more

A:Computer freezes seconds after log-in; However, Safe mode with network works perfectl

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RELEVANCY SCORE 79.6

Hello everyone,
My computer was working fine yesterday. This morning when I start it, it becomes unresponsive. The mouse works on the desktop, but nothing responds when I click them. I have restarted in safe mode, and everything seems to work. I looked under my system restore and all the restore points are gone. I ran MalwareBytes and SuperAntispyware just yesterday and neither detected anything and I have not installed or downloaded within the last few days.
I have tried running error-checking on C: drive, but it fails to run when I restart. It says "Cannot open volume for direct access. Autochk cannot run due to an error caused by a recently installed software package." It then says to use system restore, which I cant because all points are missing. The only thing I have installed in the last week was Adobe Photoshop CS4.
I ran CCleaner yesterday as well and I think something of photoshop was flagged for cleaning, and I let it clean it... However, I restored the changes today using the CCleaner restore file to see if it fixed it, but no change.

I just tried opening Photoshop in Safe Mode and got a message saying that Liscensing for the product has stopped working and requires my computer to be restarted before it can be launched.....Error: 148:3
I suspect this might have something to do with the problem...but no Adobe program is set to run on startup....so I'm not sure why that would be bogging it down. I cannot check Task Manager during normal startup t... Read more

A:Windows 7 slows/freezes on normal startup, works in Safe Mode

In Safe Mode you can call up MSCONFIG via Start/Run or WinKey-R, and see what's starting behind the scenes. Selectively turn off a few things at a time and see what happens. You can also go to installed updates in Control Panel/Programs and Features and sort by date to see what's new from MS.

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RELEVANCY SCORE 79.6

Hello all. As the title might imply, I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop. I'll post my information below and follow the instructions given. Thank you!
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4200, 256 Mb
Hard Drives: C: Total - 294513 MB, Free - 170121 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: AntiVir Desktop, Updated and Enabled
 

A:Solved: Computer freezes seconds after log-in; Safe mode works perfectly well

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RELEVANCY SCORE 79.6

First time poster and any help is greatly appreciated.

A few days ago my computer (HP Pavilion a1040n - 630 Pentium 4 w/ 1 Gig RAM and running Windows XP Media Center Edition)started to freeze up a few minutes after booting up into Windows successfully. Everything became "Not Responding", even the Task Manager became "Not Responding" and I had to do a hard shut down. I can boot into Safe Mode w/ Networking and I have run all the virus and spyware scans I have... Avast!(Free Antivirus), AVG (Free 9.0), Malwarebyte's (Anti Malware) and Super Antispyware (all with current updated versions) with no findings of any malware or viruses. The Super Antispyware did find its usually listing of cookies but after deleting them and rebooting, I still had the same problem, no difference. I then used MSconfig to stop 2 applications lauching at startup that I had found on this forum have no real neccesary reason to be launched at startup and had caused other users to have issues with freezing... "HP Image Monitoring" and "Updates for HP". Still no change in the problem after reboot.

I have turned off my "CD Emulator", have ran the DDS report and will post it below and even run a "Hijack This" report (but don't know what I'm looking at). I have tried to run the "gmec" program twice now but it seems to freeze up before it completes... the first time it said "out of memory to complete task" an... Read more

A:Computer Freezes after booting, no virus found but works in safe mode.

Ok, I think I solved the problem. I seems there was a conflict with a new upgrade from Zone Alarm. I deleted the program and rebooted... so far no issues after several reboots.

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RELEVANCY SCORE 79.6

Hello Everyone
 
 
A problem occured 2 days ago, my computer froze and I had to shut down manually (pressing and holding the power button). After I logged in, a few seconds later (perhaps 20-30 seconds) my computer frozed up again. The mouse cursor doesn't move and I can't get any response from the keyboard. The desktop just remains idle and unresponsive.
 
Whenever I log into Safe Mode (I'm using that right now to make this topic), everything works normal, no freezing or anything.
 
I don't have any type of Windows XP CD, so I won't be able to reinstall my OS but I was wondering if anyone had any advice where I can troubleshoot this problem. I'm using a Dell Dimension 2400 (yeah I  know it's quite old) with Windows XP SP3. Back in June 2014; I had to get another motherboard cause the previous one died and the graphics card stopped working a few weeks afterwards. Is it possible that a hardware driver is broken or corrupted? Any help would be greatly appreciated and thanks in advice.
 
my specs are:
 
Dell Dimension 2400
Windows XP Pro SP3
Maxtor 6L040J2 40GB
Intel ® Pentium 4  3.06 Ghz
Cosair 1GB DDR 400Mhz (x2)
Intel ® 82845G/GL/GE/PE/GV Graphics Controller
SoundMax Intergrated Digital Audio
 
 
 

A:Windows XP freezes after normal boot but works find in Safe Mode

Go into Safe Mode and uninstall the video card driver (if prompted DO NOT uninstall the device driver), reboot and let the video card install itself again.

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RELEVANCY SCORE 79.6

Hi I've just recently started experiencing freezing during start-up. It started during a game of League of Legends, and has been progressively getting worse. It's to the point where it'll take minutes to log on and when it does eventually get to my desktop the task bar will have a loading symbol when I scroll on it. I've tried disabling all start-up programs, and services in MSConfig. Updated all drives, uninstalled newly installed programs, restored to a week prior to the freezing and still nothing. Any suggestions?

-Xeno

A:Computer works fine in safe mode, extremely slow and freezes otherwise

Hi there, have you tried removing other peripherals like extra HDD's or DVD/CD drive? might be an idea to just start your machine with only 1 drive, your memory and Video card. If it still does that, try starting the machine with less memory, if you have more than one module of ram.

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RELEVANCY SCORE 79.6

Hello all, I have a Dell Inspiron 1545 laptop that uses Windows Vista Home Basic that freezes shortly after I turn it on and log in. I can still move the cursor, but I can't click anything or type anything. It works fine in Safe Mode. I am in Safe Mode with Networking right now. I am suspecting that it is something to do with the drivers since it works fine in Safe Mode. For my first troubleshooting method, I would like to disable all Startup items I possibly can in System Configuration. The problem is that I don't know what I can disable and what I cannot. I don't want to mess anything up.

The origin of the problem: One night I was playing a computer game, not in a web browser, just on the computer, then I went to bed. I didn't turn off the computer, I just shut the top. About 5 minutes later, I heard the Windows start-up music. I thought to myself "What the...?" I opened the top and it said something like, "Windows had to restart due to an error." I click OK and proceeded. After about maybe a minute, it froze and I had to shut it off manually by holding down the power button. Now every time I turn it on and log on, after about a minute, it freezes. I can still move the cursor, but can't click or type anything.

If disabling everything in the StartUp tab of System Configuration doesn't fix the issue, I would like to disable all the items that I possibly can in the Services tab.

Here is a list of all the items that I have in the StartUp tab of System Con... Read more

A:Computer Freezes Shortly after Start Up but Works Fine in Safe Mode

The only items required in startup are your antivirus, firewall and windows defender. All others can be started when needed.

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RELEVANCY SCORE 79.6

Hello all I have an acer aspire 9410z with windows vista home premium on it and I recently wanted to do a clean install because it had alot of junk on it so i tried to do a clean install and it did everything but now when I try and turn it on it just gets stuck on the loading screen with the green bar on the bottom. If I boot up in safe mode it loads nicely with no problem. I have been working on this problem for about a month with no solution. Any help I get will be very appreciative so in advance I thank you all.

-chexican-
 

A:Windows vista freezes on boot up, only safe mode works perfect

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RELEVANCY SCORE 77.6

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3873 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1872 Mb
Hard Drives: C: Total - 190775 MB, Free - 139950 MB; D: Total - 260561 MB, Free - 260457 MB;
Motherboard: ASUSTeK Computer Inc., K53E
Antivirus: Microsoft Security Essentials, Updated and Enabled

When booting up the OS in normal mode, windows 7 pulls up all the normal desktop settings, icons, etc. but when you click on ANY program shortcut to run, the computer hangs up in perpetual hour-glass wait mode. Not even Clt-Alt-Del will work so a power-off force shut down is necessary. So we use the laptop in safe mode with networking and all is well.

We performed an extensive malware/virus clean up with one of the Tech Support Guys recently and I have included the link thread below for your review. We are confident it is not malware/virus related since the Tech Support Guy could not find anything on our computer hindering performance. Our conclusion is something is wrong with the OS. Your help and expertise would be greatly appreciated.

http://forums.techguy.org/virus-other-malware-removal/1144002-windows-7-running-slow-suspect.html
 

A:Laptop only works in safe mode now

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RELEVANCY SCORE 77.6

i recently remembered that i had windows sidebar, so i got online and downloaded a bunch of sidebar gadgets and when i restarted my computer, it won't get past the black screen with the little loading icon moving forever. i also have no restore points for some reason so i can't just go back a couple days. i don't know what to do. any help would be appreciated...

A:Help! My laptop only works in safe mode

it boots in safe mode without the sidebar working, and i got in the local file and moved all the gadgets out of the sidebar folder, so all the new ones i got shouldn't be trying to load, so i don't know what the problem is...

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RELEVANCY SCORE 77.6

Hi I can only use my laptop while in safe mode. Why is that so y'all know?
 

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RELEVANCY SCORE 77.6

hi, i have an acer5920, and last night it froze, so i switched it off at the plug. since then it boots up but when i go to do anything on it it freezes, it works fine in safe mode, i have tried the system restore but nothing has worked, would be grateful for some advice thanks
 

A:laptop only works in safe mode.

boot into safe mode run system check on the hdd clean out all tmp files and defrag
 

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RELEVANCY SCORE 76.8

Hello,I have an HP Pavilion running Windows Vista. The problem I am having is that my screen will only come on in Safe Mode. If I try to start regularly, it gets just to the point where my desktop should open and the screen goes black. I have been trying to self diagnose the problem and I think I may be close, but I can't completely solve it. I am running a NVIDIA Geforce Go 6150 Driver. In reading through some forms I found that this may be a problem so I uninstalled it. After the uninstall my computer opened fine in normal mode and automatically downloaded the driver again. After the driver installs it requires a restart and then will not open in normal mode again. I have went through this process 3 times and each time I get the same results.Although in SAFE MODE, here is my DSS Log:.DDS (Ver_11-03-05.01) - NTFSx86 NETWORKRun by matthew at 9:58:36.92 on Sat 04/23/2011Internet Explorer: 8.0.6001.19019Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.958.311 [GMT -4:00].SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k secsvcsC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Win... Read more

A:Laptop screen only works in safe mode

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 76.8

Hello,

My computer is restarting over and over again. I can run it in safe mode and have been using it to get work done that way, but I need to figure out a real solution to the problem. I'm hoping someone here might be willing and able to help.

My laptop is HP G60 Notebook PC with Windows Vista Home Premium. Service Pack 2. 32-bit Operating system. Pentium ® Dual-Core CPU; 3 GB.

A few days ago, I plugged my computer into one of the two HP printers we have. I've used this printer many times before. The paper ran out and rather than filling up the printer, I just decided to cancel the print and unplugged my computer quickly from the printer. When I picked the laptop up to take it into another room, I tilted it to the side and heard a strange sound-- like a fan dying or system failing. The computer was restarting at that point and then it didn't stop restarting. I was able to start it in safe mode and safe mode with networking just fine.

I ran spybot, malware bytes, and avg. No infected items showed up.

So, I started reading forums about printer drivers, thinking that was the issue. So I went into the driver information and printer information on my computer. I was not able to roll back the printer driver, so I just deleted the files for the hp printer that I was using when the computer crashed. That didn't help. And, I didn't really know what I was doing in the first place by removing the drivers for the printer.

I then tried to do a system resto... Read more

A:Laptop Restarting over and over again. Works in Safe Mode.

When I picked the laptop up to take it into another room, I tilted it to the side and heard a strange sound-- like a fan dying or system failing.The HDD could have been damaged.. that sound you heard could have been a platter being scratched.. I would suggest running a HDD diagnostic on it. When you attempted the system restore did you try to do it through safe mode or the recovery console?One thing you may try is a check disk.. but if that platter got scratched that drive needs to be changed..While in CMD via safe mode or recovery console"chkdsk /f"The system should schedule the check for the next reboot.

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