Over 1 million tech questions and answers.

Tricky one, System freezes, safe mode freezes.

Q: Tricky one, System freezes, safe mode freezes.

Hello a friend of mind brought there laptop over to me as she was having issues with it freezing so i said i'll have a look for her.

Well its pretty bad. The booting up takes longer then expected, and when you log in well its just a nightmare. After the start up programs have loaded you can navigate for around 5 seconds and then the system hangs and locks its self up (not literally). I know all she wants is her photos. So after battling (waiting for the hangs to pass 5-8 mins) i manage to get to the folder with pictures and start a transfer to my usb, which get so far and then im guessing the hang's stop the transfer.

I thought i'd try safe mode and the hangs are even there. The only one which i can seem to do anything with is Cmd, but xcopy doesn't seem to move past the first 5 files when copying.
I have tried Windows Easy Transfer. which pauses and seems to stop.
The machine is a packard bell easynote tk87
Brand Packard Bell
Processor Type Core i3
Processor Speed 2.53 GHz
RAM Size 4 GB
Computer Memory Type DDR3 SDRAM
Hard Drive Size 320 GB
Operating System Windows 7 Edition Home Premium

thanks for any ideas or help.

Read other answers
Preferred Solution: Tricky one, System freezes, safe mode freezes.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Operating system: Windows XP pro (sp2 ?)
2 physical hard drives, each with 2 or 3 partitions.
C: 1st partition, mainly used for program files, although some important data is also located on that partition
Mallware/virus attack included the following:
- Multiple advert windows opening up.
- Various warnings (about 17 infections) from AVG Free: Quarantined most, remainder needed restart. Unfortunately I did not take note of the specific virus id's.
- Windows security warnings popped up, although these got very confusing, as malware/virus was impersonating the Windows alerts, and produced a duplicate security shield in the taskbar.
One warning indicating AVG as unauthorised virus software with option to remove! I did ignore that one!
- Mallware/virus installed some (rogue?) malware/virus software on the infected PC
- I tried to perform root scan with unhackme but machine froze (1st time)
- On restart warning window pops up: Google update not accessible? On both options (debug or close) machine froze.
When totally ignoring the Google warning box, Windows does appear to finish loading, however when going to my computer, the windows warning appears to the effect that on proceeding I will be accessing the system files. On proceeding all files and folders (including data & program files) appear to be system files, and the machine freezes.
- Machine freezes on all actions as far as I know
- Starting up in safe mode: machine freezes
- Starting up with last known safe configur... Read more

A:Mallware attack: XP freezes, safe mode freezes, file system poss corrupt, etc


Read other 1 answers

My vista 32 freezes both normal startup or safe mode , mouse still moves but cant clik or type or access or copy or paste so cant do anything, any help would be much appreciate it, no errors come up, so b4 u guys tell me what to de please remember: i cant clik or type or copy or access any folder or anything

A:Vista freezes after startup, safe mode freezes but mouse still works

Sounds like the hard drive. It may be corrupt. Download Ubuntu and save your stuff, first. If you cannot, it is most likely hardware or hard drive, which is hardware.

Read other 1 answers

My main system has encountered a problem. I was using it as normal last night and all things worked as they normally would, I finished up for the night and shut it down. On trying to start the system today it takes me to the selection screen where you choose between the various safe mode options, last know good configuration or start windows normally and the whole system hangs here. (i have included a small pic for illustration purposes)

No option I have chosen has resulted in any success. Letting the timer run down to zero does not boot, selecting any other option will not boot and in fact sometimes even moving between the options results in the timer dissappearing and the system hanging.

There appears to be no activity whatsoever once it gets to this screen, the cpu activity light (not sure of its exact name) does not flash or indicate that the system is attempting to do anything.

I have looked at the BIOS to see if anything was out of the ordianary adn could see nothing unusual and i can not even boot to safe mode to check for any software issues ( The only software recently updated was the program my nokia mobile phone uses to interface with the system, but cant attempt to undo that or a system restore until I can actually get into the system)

I have dealt with issues in the past and havebeen able to fix after a bit of quality google time, but am at a loss with this one.

I have reset the RAM, soundcard, graphics card and have had no luck, a well as disconnected all... Read more

A:System Freezes at safe mode selection screen

Do you have the Windows XP CD to hand??

Read other 3 answers

If I boot normally and try to open any app, I get the rotating green circle indicating the system is busy. This will continue for 2 hours that I know. I can't open Task Managerand I have to power down and then reboot into safe mode with networking and everything appears to work. I'm using this mode to access Win 7 forums because I can't in regular boot. I have rum ASC, Malewarebytes, Microsoft's safety scanner, AVG2013 and I have uninstalled adaware that I thought might be a conflict. Any suggestions?

A:System freezes but works OK in safe mode with network

Follow these driections. See if you can identify the cause: How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

Read other 9 answers

Ive had trouble for a while as I have a Dell computer, they dont come with windows cds and are supposed to come with restore disks, mine didnt, somehow my windows files have become corrupted to the point where I cant run the computer in safemode, and when I start up the comp and log into any of the users the comp complains in error msgs that say the memory cannot be written with numbers that look like 0000cfx000030 (not actual number) and when I try and open most programs the error happens again and refreshes the desktop, like I had restarted the comp or soemthing, after a while the sound will stop working on the comp, and it will not allow you to open any programs or continue looking up stuff on the internet, pressing ctrl alt del does nothing, it wont open at all and using run from the start bar all get the same memory problem error, my virus shield and swdoctor pick up the trojan "morphine" every hour or so, I cannot remove any of them, at least not permanently, also while surfing the net on a regular basis the comp with freeze up for a few seconds not allowing me to scroll down or anything, I think thats about it....I think...

Deckard's System Scanner v20070318.32
Run by Stabbystabby on 2007-06-26 at 11:55:46
Computer is in Normal Mode.

-- HijackThis (run as Stabbystabby.exe) ----------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 11:56:... Read more

A:Cant run system in safe mode, comp freezes every few mins for a few seconds etc.

1. Download & save this file to Desktop -> http://download.bleepingcomputer.com...a/ComboFix.exe

2. Double click on combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log & a fresh HJT log in your next reply

Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Read other 19 answers

Hey guys:
My aunt gave me her laptop to look at.  Unforturnately, I can't seem to look at much because it keeps freezing no matter what I attempt to do.  It gets to the Starting Windows screen with the Windows logo and then the hdd light turns off and it's frozen.  Same with Safe Mode.  The startup lines start scrolling by and then it freezes up.  I tried to let Windows Repair try to do its thing and that also freezes on a black screen.  Not sure what I can do besides reload the OS? 
It's a Dell Inspiron 15 (1564) laptop running or should I say, "Not running" Windows 7 Home 64-bit.  4gb's of memory.
I am at a loss here.  Do you think it's time to reload the OS?

A:System freezes before entering Windows in normal and safe mode?

Try doing a Startup Repair on that computer...

Read other 7 answers

Last few days I've been having a serious problem with my Windows 7 computer. Every time I turn my computer on, my computer invariably freezes within ten minutes. If I open a program (any program - so I can't run virus scans, chkdsk, or system restore), the freeze occurs almost immediately. Everything stops - I can't even move the mouse, and I need to do a hard boot.
I downloaded and installed three programs only hours before the program appeared - Blender, Reaper, and LoL. However, those are all fairly legitimate programs, and I had them a year or two ago without issue. I deleted Reaper and Blender as soon as the freezes started. What's more, the freeze occurs even if I don't log into any account and just leave my computer on the startup screen.
The worst part is that the freezes occur even if I use safe mode. Maybe it's a hardware issue? My computer runs burning hot...
Any ideas? I'm decent enough with computers but I can't even run any of the programs that I think might help.
Thanks everyone! Sorry if this is in the wrong section.

A:Complete system freezes even in safe mode + faster if I open a program

It doesn't look good if the temperatures are running hot and t feels burning hot. I suspect hardware.
I hope you can run this tools:
 Publish a snapshot with Speccy:
  Running TDSSKiller to obtain log
Note: Don't cure or delete a threat, but choose skip for all instead.
Please download TDSSKiller from here and save it to your Desktop
Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters

In the Additional options: Check Detect TDLFS file system
Click Start Scan and allow the scan process to run

Choose for all threats to Skip for all of them.
Click Continue
Please post the TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)

Read other 1 answers

I am running using Dell Inspiron with windows vista. A couple days ago, I got on the computer and then it froze, at fist the program I was using froze, and then I got a circle next to the arrow, but could still move the arrow, then the arrow stops moving. CTL ALT DEL does not work, so i must do a hard reboot, try to boot in safe mode and all the files come up but then it goes no where and the computer either restarts or I reboot it.

I have run all types of tests and nothing comes up. Today I got the blue screen of death twice, but after reboot, it goes away. I do not have a Boot Disk and have tried all the tests in the F8 command. Currently I am running an expanded memory test, but figured I would get this out there before I go insane.

Any ideas would be MUCH appreciated.

Read other answers

laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown.

Now getting a BSOD error 50.

any help?

A:BSOD BCCode 50. freezes in normal mode, works fine in safe mode

BugCheck 50, {fffff80040f9e3b0, 1, fffff80000b9a1aa, 5}

*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Could not read faulting driver name
Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+51aa )

Followup: MachineOwner
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made ... Read more

Read other 9 answers

I have this problem with my laptop - sometimes I cannot login - after choosing the user the screen freezes or after logging in it works only for a few minutes in regular mode (I can do things over those minutes like open firefox, but I cannot open folders, sometimes I can open the task manager or even some programs) but then it freezes and I have to shutdown the computer manually by pushing the power button. When I tried pushing crtl+alt+del I got a message "The logon process was unable to display security and logon options when ctrl+alt+delete was pressed. If the operatin system does not respond, press esc or restart the computer by using the power switch". I don't know if this helps, but I try to add as much as I can. Sorry it it's not relevant - my knowledge about computers and IT is minimal.
The computer runs fine in safe mode.
So I tried system restore to a week before when the computer was still fine and it didn't work. So I reinstalled a graphics driver (Intel HD Graphics Driver) as I found on the internet that similar problems got fixed by reinstalled videocard drivers. And it worked, everything started to run smoothly again in the regular mode. As normally I allowed windows updates and after restarting my computer, the problems came back.
I assumed that the problem was the updates so I uninstalled most of them (KB2930275; KB2923961; KB2925418; KB2929755; KB2929733 and KB2918077) but the problem was still there and I was unable to unin... Read more

A:Solved: Computer freezes in regular mode but works in safe mode

Read other 7 answers

Windows XP will freeze after about 10-15 seconds after starting up. I cannot move the cursor or right-click. I have no other choice but to hold down the power button and shut down. However, it loads OK in Safe Mode. Where do I go from here to fix this?

A:Windows XP freezes on startup in normal mode, but loads OK in safe mode. What do I do?

Arrrgh! Now when I go into Safe Mode none of the icons appear, and I can't see the Start menu! It's a totally black screen except for "Microsoft ® Windows XP Build..." and "Safe Mode" in the four corners. Please help!

Read other 24 answers

Hi guys. I have a Sony vaio model number: vpcee23fx. Ever since last week my computer freezes after start up. Like I turn it on, it gets past all the boot up animations and what not and everything works perfect. Then like 5 minutes later it completely freezes I can't move my mouse or push any keys. Nothing works and I have to manually shut it down by holding the power button. It works perfect in safe mode. It never freezes and I'm free to use it how ever long I want. But not in normal mode, nope. Just freezes. Please help I need my computer for school work :(.. Ps. I I'm a nooby when it comes to computers

A:Computer freezes few minutes after start up in normal mode but not in safe mode HELP

Hello EyyJayy & welcome to TSF

Perform a Clean Boot & see if the problem persists.

Post back.

Read other 14 answers

Hi All,

Been having this problem since yesterday. Whenever I start up windows, it freezes after a couple of minutes. Tried going into safe mode to run virus scan (Avira and Malwarebytes) but both freeze halfway through scanning and I have to do a hard reset. No idea at all what is wrong with it.

Also find that when I try to open Adobe PDF Reader, it shows this message when I am in normal mode. 'The windows installer service could not be accessed. This can occur if you are running in safe mode, or if the windows installer is not correctly installed.' Right after that, it freezes. Not sure if that's relevant.
Please help me! Thanks a lot in advance!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:22:47 AM, on 2/4/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Pro... Read more

A:Computer freezes in normal mode after a few minutes and then in safe mode when running virus scans

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

Read other 3 answers

I have a Toshiba A135-S4467 laptop that would freeze on the windows load screen so I replaced the hard drive after several attempts at formatting and reloading that were unsuccessful. I put in the new hard drive and completely installed windows but it still freezes at load up, I did get it to start a couple times but the CPU would peg at 100% and would freeze up after about 20 seconds. It will however start and run in safe mode.

Read other answers

I managed to run ad-adaware with the latest defs once, did a preboot scan with avast, then booted into normal mode. I tried to install the lastest defs for spybot S&D, and got this error message:


the installer you are trying to use is corrupted or incomplete.
This could be the result of a damaged disk, a failed download or a virus.

You may want to contact the author of this installer to obrain
a new copy.

Upon reboot, the system freezes before the desktop finishes loading. I can still boot into safe mode, but running any scan, ad-aware or spybotS&D, causes a system freeze. Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 4:21:42 PM, on 8/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yaho... Read more

A:Can't boot into normal mode, scanning freezes in safe mode

I managed to boot to normal mode and run hjt. Here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 6:52:11 PM, on 8/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv2.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dantrecamtim/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}... Read more

Read other 10 answers


I'm having problems when I load windows in normal mode. When I turn on the computer everything starts as normal. It's after clicking my name and the desktop loads, nothing responds. It just freezes.

I have no problems when loading windows in safe mode with networking.

I ran a full scan through my virus software, Kaspersky. No threats were detected.

I also tried System Restore twice while in safe mode. I'm still having issues.

Any help would be greatly appreciated. Thanks so much!

A:Solved: Pc freezes in normal mode, but runs in safe mode

Read other 16 answers

All seems fine in Safe Mode.
Buttons freeze when I'm in Normal Mode. I left the computer on yesterday while i was out and it worked in Normal mode when I got home but not completely and I can't duplicate it.
So many things are wrong. Restore points were removed. Printer is off the network (Device manager shows yellow warning sign.)
Superfetch isn't running.
Mouse cursor bounces around when typing. I read I need to fix tapping but printer needs to be on network but I can't get it back on the network. Printer spool won't start.
Before coming here, I've run startup repair, scf /scannow, Combofix (not that I learned anything or that it fixed anything.) Malwarebytes, Norton scan, Trendmicro scan
I've tried msconfig no services but Microsoft, no startup items.
Not making any progress.
I was having a hard time using your link to FRST64. I kept being redirected to the home page.
Thanks so much for helping. Hope I did everything properly
 Addition_14-05-2016_22-02-04.txt   39.96KB

 FRST_14-05-2016_22-02-04.txt   40.81KB

A:Safe Mode works, Normal Mode freezes

Hello eabear and Welcome to the BleepingComputer.   
 My name is Yılmaz and I'll help you with the cleanup of malware from your computer.
Before we move on, please read the following points carefully.
Please complete all steps in the specified order.
Even if tools don't find malware, I want you to post the logfiles anyway.
Please copy and paste the logfiles directly into your posts. Please do not attach them unless you are instructed to do so.
Read the instructions carefully. If you have problems, stop what you  were doing and describe the problems you encountered as precisely as  you can.
Don't install or uninstall software during the cleanup unless you are told to do so.
Ensure your external and/or USB drives are inserted during always the scan.
If you can't answer for the next few days, please let me know. If  you haven't answered within 5 days, I am assuming that you don't need  help anymore and your topic will be closed.
If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now!
I can not guarantee that we will find and be able to remove all  malware. The cleaning process is not instant. Please continue to review  my answers until I tell you that your computer is clean
Please reply to this thread. Do not start a new topic
As my first language is not English, please do not use slang or idioms. It could be hard for me to understand.
Please open as administrator  the ... Read more

Read other 1 answers

I am only able to boot in safe mode for the past few days, and would like some help please.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 3326 Mb
Graphics Card: NVIDIA GeForce 9600 GSO, 1 Mb
Hard Drives: C: Total - 357697 MB, Free - 107315 MB; E: Total - 357697 MB, Free - 289285 MB; H: Total - 476268 MB, Free - 205673 MB;
Motherboard: Gigabyte Technology Co., Ltd., EP45-DS3R
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled

A:can only boot in safe mode, normal mode freezes

Read other 14 answers

I've had this PC for about 4 years now, and in the last year, it has done this twice. I boot up the PC as normal, and about 3-10 minutes later, everything freezes, except the mouse, which can move around. I have to hard reboot after this. I have done multiple tests on the PC, such as memtest86, disk check, core temp (39 degrees) and intel burn test, and got nothing from any of them. I am able to run in safe mode fine, it is just very slow.

PC specs:
Motherboard - Asus P5QPL - Vm EPU
Harddrive - Brand new Western Digital Red 1TB 64MB hard disk Drive SATA 6gb/s 7200rpm
Video Card - MSI N9600GT - MD512 DDR3
RAM - Corsair XMS3

Any help would be great
Thanks, Simon.

A:Solved: PC freezes in normal mode - Not in safe mode

Read other 16 answers

Hi Guys,

I upgraded to Windows 7 back in December and things were going smoothly until two days ago when my computer started freezing.Mouse cursor won't move, control+alt+delete would not work as well.I basically had to turn off the power switch.

Tried system restore the next day, things ran smoothly for the next day until problems returned.Now I can run things fine in safe mode but system freezes after about 10 minutes of use in normal mode.

Also, the processor light stays solid blue all the time now (before it blinked occasionally depending on the nature of the task being performed).

Any ideas?
My specifics:
HP Pavillion dv6000 laptop
Windows 7 Home premium
Intel Core 2 duo


A:Windows 7 freezes after ~10 min in normal mode but not in safe mode

What are you doing when it frezzes? Also what anti virus software do you use?

Read other 10 answers


I tired logging on on my laptop today but when i got to the password box it frozed when i pressed enter. I tried runing the dignsotic test at the boot menu and it came back with

Start DST Short test Fail
Unit 0: DST log contains previous errors

I then tired reparing XP with the CD and chdskr etc but it frezzes at 51%. Also have reinstalled XP but no luck. When i log on now i get pass the password and can see my desktop but it then frezzes again and i can do nothing. I have tried system restore but no luck. But if i log on in safe mode with or without wirless it works fine. Also spoke to some techs at a pc shop and they told me my hardrive is not the problem as i would not be able to log on (in safe mode) and was probs a virus. However virus results come back clean. What can i do? Will post a hijackpost in the next 5


A:log on freezes unless in safe mode

Read other 6 answers

We are trying to remove virtumonde, and found advice to run Ad-aware in safe mode. We opened safe mode, but nothing will run. ctl-alt-delete doesn't do anything. We had to use the power button to shut down.

In normal mode, AdAware says it has romoved virtumonde, but finds it again on the next execution.

A:Safe Mode Freezes

Run both Adaware and Spybot Search and Destroy, updating each program?s malware definitions before you scan and allowing both to fix what they find.If you do not already have these freeware aps installed on your computer, you can get them at the following sites:*AdAware SE: http://www.majorgeeks.com/download506.html*Spybot S&D: http://www.safer-networking.org/en/index.htmlFollowing that that I suggest you post a ?HijackThis? log for expert assistance with your malware infection.Read the pinned post in our ?HijackThis? forum, here http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ Carefully read and follow all directions explicitly.Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM ? not in this forum, at this link. http://www.bleepingcomputer.com/forums/posthjtlog.htmlInclude the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.Some files when in the correct folder for them may be fine while in another may be malware hiding. A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair p... Read more

Read other 3 answers

When I get the log on window for Safe Mode and I click on either Administrator or Owner (me), the computer freezes and I can't get the cursor to move, so I have to shut down via the start button.

Recently, I couldn't shut down the regular way from normal mode and had to use the start button; I don't know what I did to cause this but I went back to a prior time in System Restore and that seemed to correct that problem.

I also recently set up passwords for Administrator and Owner, using the same password for both.

I have a Dell Dimension2400 with 512 Ram and I have tons of free space.

I have run AdAware, SpyBot, Stinger, cccleaner, cwshredder and my Norton scan: only a few items to remove in SpyBot; the rest was clean.

I also recently installed a2 though I haven't used it.

Thanks, grandpaw7

A:XP: freezes when trying to log in to Safe Mode

When safe mode loads you see a list of drivers being loaded on the screen. Does it freeze there at Agp440.sys? Typically those freezes are due to a video driver problem -- with the VGA driver not being loaded.

Updating or reinstalling the video drivers can fix this.


You don't need to follow the instructions in the article, just try updating the drivers.

Read other 3 answers

Win MCE 2005/XP Pro -- I want to boot to Safe Mode. I use F8, choose Safe Mode, and the list or programs starts ... but it FREEZES at <Mup.Sys>.

Please help -- how can I get SAFE MODE to work all the way through?

A:Safe Mode Freezes

Are you able to boot normally? If so, Click start, run, sfc /scannow. It should popup a small window and the check will be going on. You may need to have Window XP Disc with you.If you are not able to boot normally, then boot into Recovery Console and do sfc /scannow.How to access Recovery Console

Read other 7 answers

My PC was hit by csrssc.exe. It denied access to RegEdit.exe and it stopped picturs from displaying on the PC. I searched through internet for 3 weeks trying to get rid of it. Finally, csrssc.exe stopped showing on the "Windows Task Manager" after I did the followings:1. ran combofix.exe in normal mode (because Safe Mode freezes) twice and ran "Windows Defender" once. One of the three times (I don't remember which) reported that 2 malwares were deleted. The 3rd one was half deleted. 2. deleted all cookies, history files, temporary files and an entry containing csrssc.exe in Registry.3. ran EFRCSetup.exe (to clean the registry?) 4. Clicked control panel, clicked Internet Options, selected Advance tab and then pick "Show pictures" in MultiMedia.The system was still very slow. After downloading MicroSoft Internet Explorer 8, it is as quick as it should be in Normal Mode.However it still freezes in Safe Mode : After it is booted, it displays all users. Once a user is clicked, it displays "safe mode" on all 4 corners and "Microsoft ? Windows XP ? (Build 2600.xpsp_sp2_rtm.040803-2158: Service Pack 2" on the top of the screen. The screen is dark without icons or task bars.Edit: Email address removed to foil spambots. ~ Animal

A:XP safe mode freezes

just wondering, while in safe mode, press ctrl+alt+esc (taskmanager) is Explorer.exe listed as a process??

if no click file > new task > explorer.exe

hit enter..

Read other 1 answers

Last night I dropped my computer, happily it was still on and working but froze after a bit. Once restarted it will freeze when attempting to open any program; can open start menu then will freeze. Started in safe mode and everything seems to work fine.

A:Freezes after startup unless in safe mode

I would try running the chkdsk /r command...something is amiss at normal boot, it seems.


Read other 2 answers


If anyone can help solve this problem??
As long as I keep my pc on, everything seems ok. Once I shut down, I must go into Safe Mode and make even one change in msconfig, then restart in normal mode, and all is fine again, but only AFTER I reset Services in Computer Management in which almost all services become disabled. If I try rebooting without going into Safe Mode, it takes forever (25 minutes) to get to my desktop, and even then, although Im able to get online, once online my start button along with other clicks in my start menu become stuck and take perhaps 5 minutes to open. But as I said, if I go into Safe Mode first, after shutting down (or even restarting) and make change in msconfig and restart in normal mode, and reset SERVICES, all is fine again. But I shouldnt have to go through all this every day. Its very time consuming.
McAfee reporst no problems. Spybot Search and Destroy reports clean and so does Lavasoft Adaware.
Note: I only downloaded XDrive AFTER the problem.
Winxp Home SP2

A:Help! PC freezes unless I use Safe Mode first then restart


What is the make/model of your PC? What are you changing with the services in Safe Mode that allows you to boot-up in normal mode? Are you enabling a service? This may just be an issue of something being forced by msconfig that needs to be altered and saved. There are essential services that you NEED for windows to run in Normal mode so it's possible that you disabled something in MSCONFIG that shouldn't have been disabled.

Reply and let me know what you're changing in SAFE MODE to get the PC to boot in Normal mode.

- John

Read other 4 answers

For years now I've been unable to start in Safe Mode because a windows file keeps freezing.

(My PC runs Windows Vista Home Premium x64)

I've tried to repair it many times even with a spc /scannow which results in corrupt file(s) but unable to fix.

Recently I rebooted my PC setting it to it back to the default settings and STILL I cannot open in Safe Mode...it gets stuck at the same place.

Has anyone else experienced this?
What was done?


A:PC freezes when starting in Safe Mode

Any problems in regular mode?

Read other 23 answers

The machine is an IBM Netvista running XP Home, about 4 years old. Up until a week ago it was running fine.

Now, it'll only boot OK into Safe Mode. In regular mode it freezes right after the splash screen shows. The scrolling blue blocks in the progress bar just get started then it locks up.

I've virus-checked the drive in another machine and it's clean. I've run the Windows CD in Repair mode with the command 'chkdsk /r' without any change. I've run Spinrite on the drive and the drive is error free. I've run Bootlogging then checked Event Viewer in Safe Mode to see what occurred. All I can tell is that it stops loading from the point when it tries to run ACPI. After that nothing loads.

Advice would be appreciated

A:Safe mode OK but Windows freezes

boot your xp cd run setup windows then repair when ask

Read other 8 answers

Hi, I have a dell inspiron about a year old. Yesterday morning my laptop froze (normal functions no new updates or other installs), i did a hard boot, windows repair did its thing, vista started again but within a minute of loging in, it froze. hard boot again, chckdsk ran and fixed some stuff but once again it froze after a minute vista opening.

i tried systerm restore and no point in past would work (error saying it failed and after trying other stuff all points disappeared). i ran in safe mode with networking and did clean boot without any of microsoft stuff or the background/startup programs and it worked without freezing but computer was essentially useless since internet, etc didnt work. once i turned the microsoft services back on, it froze again. i did again without background or startup and with microsoft and it froze. i ran malware, etc and there was nothing. i did checkdsk and it was good, did memory test and it was good, ran sfc /scannow and would freeze at 58% and say it couldnt finish so ran sfc /verifyonly and saw some tcpmon.ini issue but i read thats common and not a big deal. did some tcp flush stuff i saw online didnt work. i tried popping in dell vista dvd but there is no repair option or upgrade since i have sp2, just an install option. unistalled bunch of stuff and still didnt work. there are no warnings or exclamations next to any devices in device manager.

so it seems from playing with msconfig boot options that its not background or startup programs... Read more

A:Vista freezes but safe mode ok

Have you tried booting in debug mode? Instead of safe

Read other 2 answers

The computer freezes when I boot normally. So I booted to safe mode, and here is the Hijack this log. Any help is deeply appreciated. I dabble in computers but don't know much about HJT logs.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:59:41 AM, on 7/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R0 - HKCU... Read more

Read other answers


I have a custom build pc and two weeks ago I woke up and it would not boot up. So, I swap out the PSU with a old lower wattage backup and it worked. So, while I am waiting on my replacement psu, the pc started to freeze up. Sometimes at post and sometimes as soon as I get into Windows. Always before 3 minute mark. I thought this was just because the PSU was lower wattage and I ignored it.

I put in my new psu and its the same thing. After a while I noticed the northbridge fan isn't spinning. This would make make sense on why its freezing up(overheating). I replace this fan and the new fan spins/lights up but I still experience freezing. I also noticed when I did put the new fan on and started to boot, i got a message that said "CMOS Checksum Error" "CPU Change detected". I was able to go pass this message but with same results of freezing.

It freezes in all modes of safe mode along with normal windows operation. Sometimes before it even gets to bios menu.

In BIOS I can see pc health stats such as voltage and temps. System temp is running at 31 C* and CPU is about 48 C*.

I bought a laptop so I can do my school work but would like to get this fixed. Any ideas on my next step?
I do not think this can be a software issue with drivers for example because its freezing even at bios etc.

Read other answers

I was wondering if anybody can help me my computer will not boot into safe mode it freezes on windowssystem32driversclasspnp.sys
and will not boot into safe mode.Dakeyras helped me clean of it of malware in this forum. http://forums.pcpits...s-will-not-run/ so any help to get me booting into safe mode will be great thanks alot

A:safe mode it freezes on windowssystem32driversclasspnp.sys

First of all - welcome to BC !
I have just been through your posts with Dakeyras and he seems quite happy that you are clear of malware, and I echo his sentiments about p2p software !
I believe you have tried using a Windows Repair disc to resolve this problem, without success, but am I right in thinking that your computer boots normally into Windows, it's just when you try booting in Safemode that it freezes ?
Before you go to the lengths of a complete re-install try running first the chkdsk command. Chkdsk will check for any failings in your hard drive.
To do  this, click 'Start' and type 'cmd' into the search box. At the top of the list shown you will see 'Cmd.exe'. Right click on this and the select 'Run as administrator'. Then at the command prompt type 'chkdsk /r' (All of these without the quotes and note the space between 'chkdsk' and '/r')
You will then get a message saying that it cannot do it, do you you want it to run at next boot? Select yes and re-boot the computer. As it starts, it will run chkdsk. As this can take anything up to 1 hour, don't do it when you need your computer in the next five minutes.
When it has finished it will show a report saying if it found any errors and what it did to fix them. Then try safe mode again.
If there is no improvement, run the SFC scannow process. This attempts to repair corrupted Windows files. Start the command prompt exactly as before, only this time type 'sfc /scannow', again... Read more

Read other 4 answers

Help Needed Badly,My computer freezes constantly. I cannot get into Safe Mode using F8 on restart. I've had the computer in for service four times and it still freezes when returned. When it's in the shop, it supposedly runs fine w/out freezing for almost two days under similar operating conditions. It especially freezes when running SuperAntiSpyware or when online. I've disabled all external hard drives and other devices, all running on USB, but it still freezes. I have an ASUS A8V-VM SE MB w/2Gig DDR 400 SDRAM, Seagate 2T 5900rpm Hard Drive, Nvidia GeForce 8400 GS video card, Ralink RT73 WiFi, Logitech K350 USB Keyboard and Kensington USB Expert Mouse Pro and Behringer UCA 202 USB Sound adapter. I also have 2 Seagate FreeAgent USB Hard Drives but both are disabled. I would appreciate any suggestions as to what is causing this computer to freeze constantly, Every 5-10 minutes usually. At this point this problem is driving me nuts. Please Help. TquadDDS (Ver_10-12-12.02) - NTFSx86 NETWORK Run by TOM at 4:22:19.79 on Thu 02/10/2011Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1258 [GMT -6:00]AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\E... Read more

A:XP Pro Freezes constantly No Safe Mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

Read other 4 answers

My daughter is running vista on 1 yr old laptop, no issues until yesterday, computer will eventually freeze when not in safe mode. happens after more programs are started or several minutes.

AVG scan, Malwarbytes checks find nothing. Had Norton Internet security installed originally but I noticed it was not and can not run now.

Any help would be appreciated.

A:laptop freezes out of safe mode

There may be many reasons why system freezes. Has your daughter installed/updated anything before problem starts? If so, then you should try to uninstall/reinstall this and check if it helps.This can be also hardware problem. Check memory with memtest86+. Check also temperatures using HWMonitor. Finally check your hard drive, to do this run Command Prompt with Administrator Privileges (Start > All Programs > Accesories, right click on Command Prompt and then select ?Run as Administrator?) and there typechkdsk /f c:It might display a prompt asking if you want to check the disk the next time you restart your computer. You should agree and restart your computer.You may also check disk S.M.A.R.T. status with Crystal Disk Info. Open this program, then click Edit > Copy and paste this here. Somebody will check if everything is ok.

Read other 1 answers

Toshiba A205-S4577 Vista SP1 laptop freezes at random, normally within two hours, sometimes straight after login. OK in Safe Mode, for 14 hours and for 18 hours. But get this, using MSCONFIG, with "Disable all System Services" and separately "Disable All Startup Items" - it still freezes.

RAM TOK Memtest86+ overnight. Hard drive TOK by OEM drive test. Temperatures get to CPU 63~65 and HD around 46. But it has frozen very shortly after a cold start.

Dont want to reinstall because of custom programs that I cant readily replace.

Whats the difference between Safe Mode, and MSCONFIG "Disable all System Services" plus "Disable All Startup Items" ?? Been searching Microsoft but haven't found an answer.

(In the meantime, Im updating all drivers.)

Thanks !

A:Laptop Freezes, OK in Safe Mode

"Whats the difference between Safe Mode, and MSCONFIG "Disable all System Services" plus "Disable All Startup Items" ?? Been searching Microsoft but haven't found an answer."

Safe mode just loads the basic services and drivers for Windows to function. Basically ignores most start up entries and disables non essential Services. A driver is most likely the problem but they are considered system files and load from the registry, start uninstalling recent software you may have installed, see if the issue resolves itself.

Or you can try a system restore, pick a date before the lockups started.

Read other 1 answers

Hi, my laptop has been freezing randomly, anywhere from 5 to 30min after startup. My mouse will continue to move and I'll sometimes be able to minimize/close programs, but most of the time there is no response. Every time I have to do a hard reboot. I don't experience any freezing in safe mode w/ networking. I'm not sure what to do, but would appreciate some guided help in case there's something that needs to be removed. Thank you so very much. DDS posted; GMER attached. DDS (Ver_10-03-17.01) - NTFSx86 Run by blow at 7:10:44.75 on Wed 06/09/2010Internet Explorer: 8.0.6001.18904 BrowserJavaVersion: 1.6.0_20Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3061.1592 [GMT -4:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k GPSvcGroupC:\Windows\system32\SLsvc.exeC:\Windows\system32\svchost.exe -k LocalS... Read more

A:Computer freezes, but not in safe mode.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 2 answers

Please help! I have an up pavilion dv9640 that froze and I could only do a hard start. It would not go back to normal mode so I restarted in safe mode. I was able to do a system restore and it said it was successful but it still won't boot up normally and now when I start it in safe mode it just freezes so I can't do anything. Any help is greatly appreciated!!!

A:Hp with vista freezes in safe mode

hi you could try this http://www.bleepingcomputer.com/tuto...torial148.html

Read other 1 answers

Hello there
basically my laptop freezes shortly after starting up (even before I can get to safe mode),in the shop they said it could be overheating, I changed hardrive and it didnt make any difference (that was before I was told it could be overheating), After couple of days I managed to started up to the point where it displayed line that operating system not found (new hardrive installed), I was pressing F2 and DEL to get to Bios so I could begin install OS but then after few minutes there was a beeping sound coming out probably from fan? When I tried to reboot it again, it got frozen in the beginning again. its 2years old fujitsu siemens Amilo2515 laptop.It used to freeze in past but worked properly after i reinstall system until now.. Any idea whats wrong? thanks in advance

A:Laptop freezes before I can go to safe mode

You need to press F6 (when prompted) during the Windows install, and then install your hard drive controller drivers
Here they are: http://support.ts.fujitsu.com/downl...82C2-D98CE773007C&Status=True&Component=Intel

Read other 1 answers

Hi, I'm new to this forum, so I hope I'm posting this in the correct location.

Anyway, my laptop, which is an HP Pavilion (1 year old) with an i7 processor and 500gb hard drive, freezes everytime I start it up. My computer was perfectly functional until a few days ago. The first problem that occured was Safari would freeze on my homepage (google) everytime I opened the program. Every other website worked fine. On google chrome everything was running fine including google.com. Eventually safari would freeze no matter what site I went to, so I started using Chrome exclusively, which worked okay until after a couple hours, when it too began to freeze on any website. I ran a virus scan only to find a few tracking cookies and nothing with a high threat level. Well, the next thing I knew my computer itself became unresponsive. Whenever I start it up it appears everything is working until about 1-2 minutes in. Then everything freezes. For example, if I click the start menu or open a folder, it won't open until 30 minutes later if I'm lucky. So I guess my computer is just extremely slow. I did not do anything out of the ordinary, so I have no idea what is causing this problem. I also tried a system restore, which accomplished nothing. I did notice, however, that my laptop seems to run at normal speed in safe mode, for whatever reason. If anyone thinks they can help me out or knows what might be the problem, I would really appreciate it.

And just as a side note,... Read more

A:Laptop freezes unless in Safe mode

Read other 16 answers

Hope someone can help me. I'm new to the forum and please treat me like the beginner / novice I am. I've had my laptop for about 1.5 years and had no problems. However, since last week it has started to freeze once booted up and only a manual shut off can be done.

Some of the crash symptoms are:
Any open applications stop responding and I get the blue vista 'processing' loopHard drive/CPU indicator light goes dormant and does not come back onSensor mouse/pointer works and I'm able to minimize any apps that have stopped respondingOpening up the Start Menu sometimes brings up the menu but that freezes as soon as anything is selected.Task Manager fails to open.Can work fine for 5 minutes or longer on occasion but always ends up crashing.Does not crash in Safe ModeWill crash even when coolThings I've tried to solve the problem:
Did a registry repair - found faults and repaired but no changeDefragmented disk - no changeUninstalled some programmes to free up disk space - no changeRolled back the display driver with no effectRan a couple of anti-virus scans - picked up one or two which were repaired but no changeRan sfc which came back with "Windows Resource Protection found corrupt file but was unable to fix them"I have the CBS log but not sure what to do with them. CBS does not contain the word error. CBS Persist file contains 2 occurances of error - these are posted below2011-06-29 21:25:39, Info CSI 00000018 Error STATUS_CANNOT_DELETE w... Read more

A:Laptop Freezes unless in Safe Mode

If it works in safe mode, its not the computer. It has something to do with a recent download, virus or Vista itself. Any ideas?
Can you get to system restore in safe mode?

Read other 10 answers

I have a PC that froze up during use. No new software has been added, with the exception of Critical updates released over the past month. After a hard reboot, the PC would freeze up during the Windows boot screen - and in safe mode, it freezes while loading MUP.SYS.

here is what I've tried so far, each failing to resolve my issue:

* Clear BIOS by removing CMOS battery
* Performing a CHKDSK of the system drive. - no issues found after running for 1.5 hours
* Moved the one memory module to the other available slot.
* fitted different HDD preloaded with fresh XP SP3 from a working PC

I even tried to do a fresh install, it picks up the disc and starts to download the files ? then the Windows logon screen appears again and it freezes up again ? I left it for 2 hours last night and it just sat there!

Is there anyone that has any idea what is going on here?!

A:PC freezes in safe mode on MUP.SYS file

Quote: Originally Posted by AshMaN 5000

I have a PC that froze up during use. No new software has been added, with the exception of Critical updates released over the past month. After a hard reboot, the PC would freeze up during the Windows boot screen - and in safe mode, it freezes while loading MUP.SYS.

here is what I've tried so far, each failing to resolve my issue:

* Clear BIOS by removing CMOS battery
* Performing a CHKDSK of the system drive. - no issues found after running for 1.5 hours
* Moved the one memory module to the other available slot.
* fitted different HDD preloaded with fresh XP SP3 from a working PC

I even tried to do a fresh install, it picks up the disc and starts to download the files ? then the Windows logon screen appears again and it freezes up again ? I left it for 2 hours last night and it just sat there!

Is there anyone that has any idea what is going on here?!

Related to mup.sys Multiple UNC Provider driver from Microsoft Corporation.

Run a system file check to verify and repair your system files.

To do this type cmd in search, then right click to run as administrator, then

It may need to be run up to three times before successful
Let us know the results from the report at the end.

Read here for more information SFC /SCANNOW Command - System File Checker

Read other 1 answers

I recently installed a new GPU. After installation, I got a weird error about the C# line compiler crashing every 2 or so minutes. I then did a reinstall, or a refresh as Win8 calls it, and then the old error went away. However, a new error occurred where my computer completely freezes up and I have to hard reset. I learned that this does not occur when I boot in SafeMode. I'm on my phone so Ill post my specs in a bit. Any advice?

A:Random freezes; not in safe mode, though.

Please provide this information so we can provide a complete analysis (even though you're not having BSOD's): https://www.eightforums.com/bsod-cra...tructions.html

At work we run diagnostics on every system that we take in for repair (before we even start working on it). At a minimum, please run the free diagnostics here: Initial Hardware Diagnostics. For more in-depth diagnostics, please run those listed here: Hardware Diagnostics

Read other 1 answers

Hi, I'm new..
I got a laptop that's a few years old and it freezes about 10 minutes after booting up normally.
However, it works fine in safe mode.. It has win 8 which is unsupported and i can't update since it just freezes..
i did a sfc/scannow but it failed to fix someting and provided a log which i will provide to you..
Laptop model: Acer Aspire V5-552PG
CPU: AMD A10-5757M
GPU: AMD Radeon HD 8750M
Ram: 8GB DDR3
Win: Windows 8 64-bit
Help would be appreciated very much, thank you...

A:Laptop freezes unless in safe mode

One solution is to back up all your personal data and install with a DVD or USB using Media Creation Tool for Windows 8.1. Doing this will give you a fresh install of 8.1 without all the Windows 8 baggage. You may need to reinstall some drivers after the install as the media created using the MCT is not OEM specific. I would go to your computer's support site and download any 8.1 specific drivers. (edit: Especially the wifi driver for 8.1)
The Media Creation tool needs to be run on a Windows 7 or later computer. You could download on your Windows 8 computer using Safe Mode with Networking.
If the computer came pre-installed with Windows 8 the key resides in firmware. When asked for a key click next without entering anything. To be safe I would download the following program and make a note of the key it finds. You can also download and run using Safe Mode with Networking.

Read other 15 answers

I am having problems with my computer when I get on in normal mode and click on a user it immediately freezes up I can only guess there is some virus causing this. I have started it up in safe mode now and need to know what I can do. I have Norton internet security but it has not been renewed so no new updates I do have hijack this I can run a log... Im not sure what limits I have in safemode so any help to get this fixed would be great .

A:computer freezes up only able to get on in safe mode

can you post the hjt log

can you do a system recovery to before the system froze?? assuming XP/ME/Vista

if you can start in safemode with networking - you may be able to get onthe web and do an online scan

Read other 2 answers