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Windows 7 Freezing Screen + Black Screen

Q: Windows 7 Freezing Screen + Black Screen

Before this happened, I could put my computer on sleep without any problems. Now, when I put it on sleep, I turn it on, the screen freezes. I shut it down, start it again, and then the Loading Windows freezes. Another problem is a small one I felt like adding, is that the Windows 7 screen where it is loading up your computer, doesn't show for me. This is not a problem where other users could not log on. All mine does is have a black screen, then loads to my desktop. So it works fine, just that the screen doesn't show. Please help.

RELEVANCY SCORE 200
Preferred Solution: Windows 7 Freezing Screen + Black Screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows 7 Freezing Screen + Black Screen

Quote: Originally Posted by firelance69


Before this happened, I could put my computer on sleep without any problems. Now, when I put it on sleep, I turn it on, the screen freezes. I shut it down, start it again, and then the Loading Windows freezes. Another problem is a small one I felt like adding, is that the Windows 7 screen where it is loading up your computer, doesn't show for me. This is not a problem where other users could not log on. All mine does is have a black screen, then loads to my desktop. So it works fine, just that the screen doesn't show. Please help.



Can you boot into safe mode (F8)"
Do you have the win 7 dvd to do a repair install?

Do you have a backup, by chance?

Ken J

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RELEVANCY SCORE 78

Hi, I am having several problems with my computer, wondering if I am infected with something? First noticed the computer running slowly. Then began freezing all the time. Then noticed that when I switch to a new internet page at times I notice a small black screen that will pop-up or flash on the page, but only for a second...almost like you'd get on a "run command" type scrren, if that makes sense. Also, I keep getting a security options failure. It seems this only comes after the computer freezes and I try to hit alt, control, delete to bring up task manager. I have tried to run Norton Anti-virus and spybot. I've used CCleaner to remove unnecessary files/clean. The virus software finds nothing unusual (usually some cookies with tracking, but no virus. Any ideas? Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:54:57 AM, on 8/19/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16890)Boot mode: NormalRunning processes:C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exeC:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\hp\support\hpsysdrv.exeC:\Windows\RtHDVCpl.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A0... Read more

A:Infected? Blue screen, black screen popping up in background, freezing and slow

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 78

HI,
I was being helped by Quads on the norton community. I know he helps out here too. Quads was helping me but I screwed up, thought I was helping to save time(yes, I know I saved you alot of time now) but I did not follow complete instructions.



This is what was done so far

OTL scan was run

adwcleaner was run

had adwcleaner delete all and reboot

ran combofix

when computer was rebooting it got stuck on the black screen for about an hour

Had to restart it again and when it did it restored to a previous date

This is where I screwed up

Since it was a previous date it seemed like nothing had taken place, no downloads on the desktop.

Ran the otl scan again

adwcleaner again, log looked the same as first time so I deleted all again

Ran combofix and rebooted and it gave me a log

That is where I am stuck, I dont know whether to leave these downloads on the computer, delete them

I dont think that Quads is going to help me anymore since I messed up, so I was wondering if anyone else could help. I just really want to finish what was started. The computer was stuck on the black screen this morning and finally got it restarted after about 5 times. But I do think there is some kind of virus. Still have adwcleaner and combofix downloaded on the computer. Dont know if I should delete them or what.

Thanks

Kim

A:Screen Freezing, search engine redirect and black screen when starting the computer

Read the guide here on preparing logs

http://www.bleepingcomputer.com/forums/topic34773.html

and create a topic here

http://www.bleepingcomputer.com/forums/forum22.html

Good luck

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RELEVANCY SCORE 77.2

Hi there. Recently my computer has been crashing an awful lot. I am just doing a task and, usually if it does, it will cut to black. The computer doesn't make any noise and I have to restart it. Sometimes it will freeze on the screen, once it actually cut to a completely white screen.

I always thought this was because I was using Google Chrome, it always seemed to be whilst that was loaded. However now its happening without that. Also, Firefox has become completely disabled, I click on the icon and nothing happens.

So, I have no idea why this is happening! It's very worrying as I am starting a new year at college next week. I have run several anti-virus checks, SpyBot checks, that sort of thing.

Please help! You might just save my life :/


Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 32 bit
Processor: AMD Athlon(tm) Processor LE-1660, x64 Family 15 Model 127 Stepping 2
Processor Count: 1
RAM: 3071 Mb
Graphics Card: ATI Radeon HD 4350, 512 Mb
Hard Drives: C: Total - 418970 MB, Free - 130557 MB; D: Total - 15359 MB, Free - 9266 MB;
Motherboard: Dell Inc., 0F896N, A02, ..CN7360497101KG.
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled
 

A:Windows 7 keeps crashing, freezing, black screen?

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RELEVANCY SCORE 76.8

So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled
 

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.
 

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RELEVANCY SCORE 76.8

I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!
 

A:blue screen of death,black screen,freezing...

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RELEVANCY SCORE 76.4

On my 2nd X1 extreme, the first was bricked. Everytime I boot into Windows, I experience a freeze and afterwards a black screen after some time (a minute or so). The laptop became unusable in windows. I have all the windows and vantage updates. I disabled all remote management stuff in the bios, disabled all secure boot settings, set some keyboard preferences (swap ctrl-fn etc.) and changed my graphics adapter to discrete only. I tried windows restore and after experiencing some blue screens, that helps a bit: still freezing, but not always. When I reapply all windows and vantage updates the laptop goes back to the same behaviour: boot into windows and after a minute or so a total freeze, followed by a black screen some 5 seconds later and still later fans spinning up to full speed. The updates include the latest graphics drivers, and I think the issue maybe has something to do with these graphic updates, but not sure.Some more observations:- The laptop never froze when Windows was applying updates. This takes longer then the usual time to have it freeze.- During updating the laptop, when I logged into windows, I sometimes got a windows notification saying the gfx driver failed to start and windows is reverting to a generic driver. I can't remember exactly, but I think the laptop never froze when using the generic one. I run the machine in dual boot and on linux the behaviour is absent. It does have sleep issues in Linux where it also freezes when coming out of slee... Read more

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RELEVANCY SCORE 76.4

This has been an issue that's eluded me for sometime. I'm not sure what caused it to start, but this is something that bothers me. It would be up to 1-2 hours before my computer will start freezing. Once this happens, it seems me processor skyrockets up to 70-80% and then freezing every 1-2 minutes before black screening.

This error was found in Application of Event Viewer:

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

I'm not sure if this error is directly related to my issue, but I was posting as much information for you guys to work with.

A:Windows 7, Constant Freezing and sudden black screen

Hi Welcome to Seven Forums .. Read the Link below ..
Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2

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RELEVANCY SCORE 74.8

Recently, my windows 10 anniversary update has either been freezing just after booting or is stuck on black screen after installing AMD Crimson. Even after rollbacking to version 16 from 17, it's not working. But when uninstalled or disabled, everything is working fine. How should I fix this problem? My graphics chipset is Radeon r9 m375 and my laptop is Lenovo Z51-70.

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RELEVANCY SCORE 74.8

I put new memory into a friends computer. She has an HP Pavilion 511w. It came with 128 MB and can hold up to 512. I got the right memory because even the company I bought it from says it is right oemworld. I put in 2 sticks of 256. No problems putting it in and the computer recognizes it because it shows 512 now. Here is the problem.

When I started the computer back up everything was fine then an error message came up saying I needed to update the video driver I assumed because of more memory and as far as I no she had never updated it and it is at least 4 years old. I first went to the HP Site and looked under her computer the 511w and it had a driver update there for a Intel Extreme Graphics Driver update 02/2005 version 6.14.10.3943 6.36MB, the one in her computer matched that except for the extreme part so I downloaded it and thought that was it. It worked ok for a while then started freezing up and the monitor would go to a black screen. I got looking and hers was an 810E (I think I remember that?s what it was) anyway I went to the Intel site and found the driver that should have been put in it was for the 810E chip set. I have an extra computer here at home that is also the 511w so I downloaded that driver into mine and everything works fine. Anyway I went to her place and was going to roll back the extreme driver I had put in and then put the one in from Intel. I went into device driver and open the adapter and double clicked on it and went to the driver and clicked ... Read more

A:Solved: Windows XP SP1-Memory in-driver not working-freezing-black screen-Please help me?

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RELEVANCY SCORE 69.6

recently the monitor freezes started, then i had a bad memory stick , now every few minutes I get the black screen and the only thing to do is shut off with the main power button. what should I check and where to start, thanks.

A:freezing and then came black screen

This can be caused by a number of things.
The first thing to do is to find out if it is hardware or software related.
The best way to do this is to boot into the bios and leave it there for a bit.
If the problem arises when let in the bios screen then you know it is hardware.

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RELEVANCY SCORE 69.6

Hello, over the last week to week and a half my computer has been getting worse and worse. I think its triggered by right clicking objects although I dont think thats entirely whats causing the problem. The screen will freeze and then the monitor will turn black and the computer will have to be restarted. The problem can occur as frequently as 3 times in 10 minutes currently. From the last day upon restarting some images have traces of minor pixelation errors, especially the windows icon as the PC is restarting and certain other random/minor images like above my back/forward, refresh and stop bottons in IE appear pixelated. As I'm posting this the problem occured and the screen went to a blue screen and mentioned something of proceeding with a physical memory dump and i restarted right away. I have avast running with script blocker(although turned it off for the DDS) so I dont know what may have pentrated the PC to cause this if it malicious. I'm running a Dell 4600 with windows xp. Here are my logs:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:08:25 PM, on 9/13/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil S... Read more

A:PC freezing to black screen!!

Bump
 

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RELEVANCY SCORE 69.6

Hi all, I got a Aspire S7-392 and keeps getting black screen on reboot or reboots with Acer logo or repair screen freezing.  When it freezes its all quiet and i dont hear anything from the laptop, however, when it goes to black screen the fans are running.  I got the laptop from somebody to fix it with tons of viruses and maleware.  I installed Windows 10 on it and it worked ok, but on one of the reboots the above problems started happening. I tried to do fresh reinstall of Windows 10 from the usb drive but i can't get the bios settings to save when i change the boot priority or make other changes.  Any help please?  Thank you

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RELEVANCY SCORE 68.8

Hello all - just joined the forum and added some system info to my profile.

Story so far:

All seemed well until trying to render video projects using Pinnacle Studio 11.1, when I would get random freezes or black screens with the pc being unresponsive, requiring power down (5 seconds holding the button) or reset.

After some time on Studio related forums I bought more RAM recommended from Crucial. No difference. I bought a new video card. No difference.

I defragged, updated drivers, updated bios. no difference.

I then started experimenting with Prime95 torture test, Memtest86+, PassMark's Burn-In Test and Windows Memory Diagnostic with the following results:

Memtest86+ completed one pass ok. Have not yet left it running for longer.

Prime95 runs overnight with no errors when testing large FFT's so far. It produces the black screen crash overnight on small FFT testing but was running ok for over 2 hours to start with.

PassMark Burn-In shareware only runs for 15mins before stopping. Occasionally this crashes or freezes.

WMD always fails on the Stride6 test. If I vary the RAM (original 512MB, new 1GB, or total 1.5GB) it will fail at diffent points during Stride6. Only once did it complete Stride6 (when running with 512MB RAM) but then failed on the 2nd pass. Reading other forums on Stride6 failures makes me think it could be a PSU, CPU or mobo issue.

Took the case off my PSU last night and noticed some corrosion and leakage from a capacitor. Bought and installe... Read more

A:Crashing to black screen or freezing pc

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RELEVANCY SCORE 68.8

So whenever I start up my hp pavilion g6 the screen stays black and I get the blink code on the caps lock key, I have researched this and found out that it was either a board system failure or a cpu not functional.  I have reseated my memory modules to see if that would work, it didnt. I have tried starting up from bios menu and running the memory and hard drive test,  but everytime this happens my computer freezes and I have to restart because it never unfreezes. This happens every single time I try to launch in safe mode or repair mode and I cant do anything about it. I have attempted to system restore off of repair mode but everytime I get close to it an error pops up asking to disable drivers and how it has been canceled to prevent damage to my computer. I cannot do anything about fixing the first problem because the freezing problem doesnt allow me. I have also tried running the diagnostics off of the bios but again the freezing thing stops it. Someone please help 

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RELEVANCY SCORE 68.8

Hey,

My laptop (Asus A52F) starting acting up about a week ago. It seems to be seizing and then black-screening if I have it do anything more than one small task. For example it often freezes up during scans, when I plug in a hard drive or if I try to download absolutely anything and then I have to force shut down by holding the power button.
I've tried running a few different virus/malware scans (Super Anti Spyware, Ad-aware and Malware Bytes) and they found a couple little things but the compuet has still been acting up.
I've tried keeping an eye on the task manager while trying anything that usually freezes the computer and I'm seeing any jumps in the CPU. I've attempted to do a system restore as well but there is no restore point to use.
If anyone has any ideas I'd be very thankful.
Cheers.
 

A:Laptop freezing and going to a black screen.

read this

http://www.techsupportforum.com/forums/f108/black-screen-issues-and-troubleshooting-498132.html
 

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RELEVANCY SCORE 68

? OS - Vista/ Windows 7 ? Windows 7 64bit Professional
? What was original installed OS on system? Windows 7 64bit Professional. Received a burned copy through school years ago genuine with key.
? Age of system (hardware) - Brand new 1 month tops.
? Age of OS installation - have you re-installed the OS? - About 1 month. No I have not.

? CPU - Intel Core i7-3930K Sandy Bridge-E 3.2GHz (3.8GHz Turbo) LGA 2011 130W Six-Core Desktop Processor.
? Video Card - Two Nvidia EVGA 780 GTX's SLI stock, not overclocked.
? MotherBoard - ASUS Rampage IV Extreme LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 Extended ATX Intel Motherboard
? Power Supply - CORSAIR AXi AX1200i 1200W Digital ATX12V v2.31 and EPS 2.92 SLI Ready CrossFire Ready 80 PLUS PLATINUM Certified Full Modular Active PFC Power Supply
Memory- CORSAIR DOMINATOR GT 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 2133 Desktop Memory
SSD- SAMSUNG 840 Pro Series MZ-7PD512BW 2.5" 512GB SATA III MLC Internal Solid State Drive (SSD)
HDD- Western Digital WD VelociRaptor WD1000DHTZ 1TB 10000 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive
CPU Cooler- AIO Swiftech H220 Water Cooler
Case Fans- 8 Yate Loon High performance 88 CFM fans.
Case- Corsair Obsidian Series 900D CC-9011022-WW Black Aluminum ATX Super Tower Computer Case
Sound Card- ASUS Xonar Essence STX Virtual 7.1 Channels 24-bit 192KHz PCI Express x1 Interface 124 dB SNR / Headphone AMP Card

My CPU was overclocked to 4.0Ghz. I now loaded optimized defaul... Read more

A:[SOLVED] MW3 + DayZ Black Screen's/Freezing

/bump

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RELEVANCY SCORE 68

Hi guys,

I have just installed Windows 7 and I'm having some major trouble with my graphics card. I had Vista installed, and just got my laptop from back from Dell after some repairs for faulty motherboard/GPU. I have wiped my hard drive and started fresh by installing Windows 7 Build 7100. All seemed good when I first opened it up, everything was nice but I noticed I only had Vista Basic color scheme. I had a look in device manager and under display adaptor it had Standard VGA adaptor listed.

I then installed my nVidia driver number 185.85 and upon restart I got a black screen after welcome screen. I then rebooted and all seemed fine. After around 15-20 seconds of use windows would lock up for a minute or so, then flash a BSOD and then reboot. I figured it was a driver issue, so I jumped on and downloaded the latest driver for my graphics card (GeForce 8400M GS) which was 186.03. This had the exact same result. Random shutdowns and failing to boot, alot of freezing when I could boot.

I have found if I go into device manager and disable it, I can run windows 7 fine but can't use screen savers or basically anything that needs graphics. Any help would be great as I woul love to keep using Windows 7. Cheers guys.

A:Major Freezing and Black Screen Issues

I had a check on the Dell website to see what drivers they had to offer and the one they have on there is for vista 32 bit and its like version 101...way outdated. Any advice of things to try would be much appreciated. Thanks.

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RELEVANCY SCORE 68

My PC: ASUS P4 2.67G with 1G RAM. nVidia FX5200 AGP graphics card. Compro TV Tuner Card. XP Pro SP2.

Background:

Last Wednesday i installed a new TV Tuner Card. System was fine til about 3 days ago.

The problem:

The other day i was working on my PC and started smelling a mild electrical burning smell. The smell faded before i could figure out what it is, but came back again about 10 minutes later, followed closely by my system freezing and my monitor going black. I had to pull the power cord out the back of the system to turn it off.

After a few minutes i turned it back on again, and it appeared to boot fine. About 5 minutes after using it, the same thing happened again and the screen went black.

At this point, i figured the problem was most probably my AGP Card, so i got the case apart and took it out. After changing my monitor back to the on-board graphics (SiS chipset) the system appeared to boot fine again.

I used it for probably 10hrs of use after this and was thinking the problem was solved until this morning when i smelt that burning smell again, followed by the entire system freezing up. This time though, the screen did NOT go black, so i assume the onboard graphics are ok still.

At this point today i removed the TV Tuner card, rebooted and it loaded fine. I've not used it much this this happened.

I'm not sure what actually caused these problems, or if they are more serious than they appear.

Notes:

I have looked at the AGP card & the TV Tu... Read more

A:Burning Smell, Black Screen & PC Freezing

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RELEVANCY SCORE 68

Hello,
Today while play Dota2 my pc desktop froze for about 5 seconds, and then had a Bsod "memory management". Upon attempting to restart my computer blacked screened while booting, the fans start and run for any length of time but there is no picture or power to the keyboard/mouse ( tried caps lock, won't work).
This is not the first time the computer had a Bsod but it restarted and wa generally a "irql_less_than_or_equal". I'm not sure bow to go about troubleshooting. Any advice is appreciated.

AMD fx-8120 8 core 3.1 ghz
nVidia gtx 550ti
8gb DDR3 Ram
corsair 500w PSU
M5A78L-M LX

A:Bsod, Freezing and Black screen on booting

Hi Danny, and welcome to TSF.

We have a forum dedicated to BSOD issues. Please follow the instructions here >> http://www.techsupportforum.com/foru...ta-452654.html

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RELEVANCY SCORE 68

Hi, 

I have problem it came suddenly , when i am playing there is AMD update show , so i out of my game and updated after that i restart and enter the game again , I play for 5 min the screen Show to me some horizontal green lines I see that thing i try out game and press keyboard nothing happen , So i restart PC by power button after windows logo it comes Black screen  and i try everything ( installing drives , uninstall drives , remove AMD card , Enter safe mode and do many thing , Enter Bios , and biggest thing i format my original Windows 8  and get windows 7 ) all of that not help me , ( and now i using Internal video card ) .

I thought change my video card but i don't know what i pick for my pc i afraid not Corresponds with DELL XPS 8700 , please give me list for Nvidia cards , AMD are not good or give me card form Nvidia same as R9 270 .
--------------------
PC info :
Dell XPS 8700
Windows 7 Ultimate
AMD R7 270
--------------------
sorry my English bad
Thank you 

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RELEVANCY SCORE 68

I'm using an HP ENVY TS 17-J130US NB PC on Windows 10 and have been experiencing this issue for the last several weeks.

I believe this occurred after one of the windows updates and the computer didn't shut down correctly. The next time I booted up the system, it basically froze. I've tried updating my graphics driver but am still experiencing these issues.

From time to time the system will freeze although I've been able to use it. But recently when it's about to freeze, my google chrome pages start to not load and my task bar reacts very slowly (opening task manager requires a lot of patience).

I'm not really sure where to start (originally, I thought it was an application like Skype because everytime I opened skype, it would freeze. I've uninstalled skype but still experience these issues).

Any guidance would be greatly appreciated! Thank you!
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 12220 Mb
Graphics Card: Intel(R) HD Graphics 4600, 1024 Mb
 

A:Black screen after applications start freezing up

Have you checked to see if there is a system restore point prior to the date that you started having the issues?
 

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RELEVANCY SCORE 68

Hello.

Recently my hp pavilion dm4 with switchable radeon 5000 series gpu has started acting funny.

It started months ago with poor performance in streaming videos online when the radeon was activated (dubbed "hi performance" in the OS.) This problem seemed to get better after reinstalling Windows back in March or April and using canned air to clean the innards of dust.

However, about a week ago while playing a game, the screen froze up and the computer rebooted. Upon restart, I got a message saying the video driver had crashed and was incompatible with the catalyst control center (not exactly sure what that is, but I installed several different driver versions to no avail.)
The computer continues crashing in this way, and often will show bars or a checker pattern on the screen before freezing. To make matters worse, a good percentage of the time, the screen will remain black upon startup. I've tried reinstalling the OS, and thankfully was able to boot in safe mode and back up all of the files I needed. I'm tempted to rule out malware as a cause due to the fact that the problem persists after reinstalling Windows.

I have used canned air to blow out all the fans, and have kept up with that habit pretty well since I started experiencing the slowness in video playback. I have not noticed any extreme overheating since I amended the initial problem earlier this year.

I'm ready to spend a small amount on fixing this, but I'm also pretty ready to upgrade... Read more

A:Bad GPU? Freezing, black screen, and graphic artifacts.

Since you have done a (clean?) install of W7, that eliminates a lot of common problems. You can certainly stop thinking about viruses.

I have a couple of questions:
Where did you get the video driver(s) for the laptop when you did the reinstall? From the HP website only, or did you use the driver package from ATI? In the early days of dual graphics, the driver package was for both graphics chips and available only from the laptop manufacturer. Using the package from ATI would cause problems.
What happens if you disable the Hi-Performance graphics (in Device Manager)? Yes, your video performance will drop, but does that make the artifacts and freezing stop? This test is to try and isolate the problem graphics chip.
Does this behavior happen only on battery, or when the battery and power supply are both connected? What happens if you run on the power supply only and remove the battery completely?

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RELEVANCY SCORE 68

Firstly, I am a bit of a computerphobe, and will be lost on any major technical terms, so please bear with me...

I have a samsung R700 laptop, which decided this morning to die.

I had downloaded some films last night (which I have done many times with no problems previously), switched off the laptop (which rarely do - prefering instead to hibernate.)

When I switched it back on this morning, windows was carrying out about a million updates.

After around 10 minutes, the screen came on, and everything looked normal. I tried to open a document, but the laptop screen froze, and although the curser was there and moving, I was unable to close or open any other pages/applications.

After restarting a few times and having the same thing happen, I started in safemode, restored it back to last month, and tried again. In safemode I can scan (have used 3 virus scanners which have been reccomended) but all results are clear. I can access the internet and all of my documents.

Restarted the machine after an hour switched off, and when booting up in normal mode, the home screen is just black. There is a white cursor which moves, but no taskbar or icons etc. Safe mode is still functional.

Any advice would be greatly received
Thanks in advance
 

A:Solved: Freezing screen, now black..after start up

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RELEVANCY SCORE 67.6

Hello,

I have been having this problem since a week or so. Broni has helped me in malware forum to rule out malware as responsible. My machine is clean and I was refered here for further help.

Here is my problem:

At boot-time, I see windows XP load screen with the progress bar, the progress bar advances to the end and then, the screen turns pitch black and all is see is an arrow cursor I can move around. I thought until yesterday that this was a permanent freeze-up, but if I wait, say, 6 minutes, the black screen disappears and windows then starts normally.

Last week, problem was intermittent, it now happens all the time.

Windows boot-up was fine before.

Please help me.
 

A:Windows load screen at boot, looong black screen, then normal startup

I had this tons of times with my old XP PC. It is normal if you have a lot of files on the HDD and you have little RAM. How much RAM do you have? What is the capacity of the HDD? And do you have the Windows XP disc? Would you be willing to upgrade the RAM and/or the OS if we must resort to that? Or would you rather just buy a new PC?
 

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RELEVANCY SCORE 67.6

Okay, here's a little background information.

Bought my PC in 2006. Have had to replace 3 video cards since i've bought it. (One was replaced under warranty, the other I bought).

Since I purchased my PC the only parts I have replaced are: My video card, 3 cards later i'm on my most recent one, EVGA Nvidia 8800 GT http://www.evga.com/articles/378.asp

I also upgraded my PSU to an Enermax Pro 82+ 525w. http://www.directron.com/epr525awt.html

OS: Windows XP SP3

Motherboard : ASUS P5BW-LA http://h10025.www1.hp.com/ewfrf/wc/d...name=c00748726

I mainly use my computer for gaming, after my first video card died i was sent a beefier card http://reviews.cnet.com/graphics-car...?tag=mncol;lst after that my PC was no longer under warranty so I had to buy my next cards my self.


My problem:

I left my computer on while making some food, I had world of warcraft opened. When I finished making food I got back to my computer and moved my mouse to get it out of sleep mode. I run a dual display set up, once my monitors loaded up one of the screens was pure white and the other screen was black. I was forced to hold the power button down to turn off my PC. From there on out everytime I boot my computer up I get my PC's loading screen (which i'm able to acces BIOS or system restore) after my PC's loading screen I get the windows splash screen, after that my monitor is pure black. The PC is still on and running but there's no display. I plugged my monitor into my onboard an... Read more

A:Black screen after Windows splash screen. Unable to acces safe mode.

bump, please help :(

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RELEVANCY SCORE 67.6

Hello everybody, today my laptop has become blind. Let me explain:

My laptop was purchased in 2007
Specs:
Alienware m9750
Dual nvidia 7950 go
Dual core 2.0
2 gigs of ram
80 gb harddrive

So here's what happened, today I was watch s movie on netflix when suddenly my screen goes black. Though I had crashed but my laptop was still on and the sound was still going. restarted, and the initial screen was slightly pixellated and garbled. Which has now made my laptop permanent garbled and pixely. After the windows logo. My screen goes black, but I am still hear the windows start up sound. I found that I am able to click on some music files on my desktop that are able to play, so this is a video issue. I reboot in safe mode which works this time figure to disable and uninstall the videocard drivers. I restart and I'm able to use my pc somewhat normally( still garbled). Reinstalled the nvidia drivers then halfway through says: error install failed or something, it happen really fast then crashed, tried restarting atleast 20 times in safe mode but it freezes up after it tries to load partition(1)\windows\system32\drivers\mup.sys

All of the other options for start up(even last settings to work) the screen goes black after the windows logo. I have tried tinkering with the bios but it doesn't help. Its basically being blind using a computer. So I'm wondering if there is anyway to possibly blindly open up command prompt and possibly disable or uninstall the drivers from there, I'm ab... Read more

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RELEVANCY SCORE 67.6

Hey

Ok, well it starts off with me managing to either corrupt windows or the hard drive on my original hard drive, and when ever I try to boot off there, I get to the windows loading screen (with logo and little green sliding bar) and then it restarts and keeps doing that. Tried booting in safe mode, and from disc but I cannot do anything with it in terms of booting.

So what I decided to do was get a second hard drive and install XP onto there, and then plug my second hard drive in and see if I can transfer files off there to the new one.

I got XP installed fine on it, but when it came to booting with both hard drives plugged in I came to problems. I set which hard drive is the priority one in the bios as there is no pins on the back of this new hard drive, and it got to the windows loading screen with the new installation (i know this because the loading screens are different for both hard drives). After the loading screen my monitors go black and nothing happens.

Windows loads fine when it is just the new hard drive plugged in, even if the old hard drive is plugged in and set to disabled it goes to the black screen.

If anyone is able to give some advice on what to do, or what could be wrong, I would be really grateful.

Thanks

Matt
 

A:Two hard drives, both with same copy of XP, black screen after windows loading screen

Sounds like the old hard drive is faulty to me.
 

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RELEVANCY SCORE 67.6

When I start windows normally, it get color distortion like this http://puu.sh/NXuz
And then it black screens. In safe mode everything is okay. The things that use same resources http://puu.sh/NXtn
Here is cbs log ( i can't read it)
http://www.mediafire.com/?6hrb8t0qhkdmbbr

Thanks for any help
I repeat, in safe mode it works normal, so i suspect driver clash.
 

A:Windows 7 Colors distortion and black screen upon welcome screen (pictures and logs)

Update or reinstall the video drivers.
 

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RELEVANCY SCORE 67.6

no display on LCD from start up (no splash screen or cursor) AFTER using  Windows "restart" I do get video from HDMI port to TV After Win 8.1 boots up (visible on TV) ,if I disable intel video 4600 driver and re-enable it , I immediately get video on LCD. If I do a windows "shutdown", and after it shuts down - then press the power button, it will boot up with video on the LCD (still no splash screen, though) BUT, If I do a windows "restart", the computer will start again with no display on LCD. I have done a complete computer reset to Lenovo factory software  and have updated all display drivers and BIOS - to no effect. Have tried disconnecting the battery, unplugging bios battery, 20sec power button hold. Any other solutions out there?

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RELEVANCY SCORE 67.6

Malware attack from Ukash screen block (UK Police). Ran AVG in safe mode and screen block was quarantined. In normal mode, I emptied AVG virus vault (stupid) and was reinfected. Ran AVG again safe mode, quarantined from recycle bin. All seemed ok and locked screen was disabled in normal mode but repeat scans to check for remnants kept getting stuck. MBAM ran for 7 hours overnight and didn't complete, as frozen forced restart. On restart black screen with Windows 7 Build 7601 The copy of Windows is not genuine. No toolbar, start menu or other functionality in normal mode.

Ran HitmanPro in safe mode, cookies found and advised that 4v2fo.dat is missing. No virus found.
Ran Avast in safe mode, wouldn't complete but said a threat was found. Froze PC.

Both now removed leaving just AVG (my paid provider) active.

Sony Vaio laptop, preintstalled with Windows 7. Have key but not disc. Run and update AVG daily.

Hoping someone can please help me.

DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 9.0.8112.16496 BrowserJavaVersion: 10.17.2
Run by Nicky at 14:57:23 on 2013-07-21
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.8162.7035 [GMT 1:00]
.
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestr... Read more

A:UKash Screen Block Resulted in Black Screen Windows Not Authentic

Hi NickyJane,

We'll start with ComboFix. If it doesn't take care of the remaining issues, AVG may have caused more problems than if it had left it alone.

Download ComboFix from here


* IMPORTANT- Save ComboFix.exe to your Desktop

====================================================


Disable your AntiVirus and AntiSpyware applications as they will interfere with our tools and the removal. If you are unsure how to do this, please refer to our sticky topic How to disable your security applications


====================================================


Double click on combofix.exe & follow the prompts.


When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply for further review.

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

I will return this evening - we'll continue then.

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RELEVANCY SCORE 67.6

Hello,
 
I am encountering an issue of when the Dell optiplex 755 boots up, it boots through the Windows XP logo just fine, once it tries to transition between the logo and loading the system up, it just shows a black screen and nothing else happens. I tried using a bootable Windows XP flash drive to repair the system files and it loads the Windows XP setup ok but when it runs through all of the commands on the bottom of the screen and the last one says "Starting Windows" , it takes me to a blue screen (screenshot below). I have HIRENS and have done a lot of the chkdsk commands to fix the files and everything comes back ok. I tried to clone the hard drive with the same exact hard drive and still the same issue. Any suggestions would be much appreciated. Thanks for your help in advance.
 
 

A:Windows XP gets past the logo screen and then turns the screen black/bluescreen

http://www.dell.com/support/article/us/en/19/SLN130053/EN#Error , scroll down to section on STOP 7B errors.
 
Louis

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RELEVANCY SCORE 67.6

Hi, please i need help.
i just installed some updates on my windows 7 Dell Laptop, which the updates includes: Microsoft Essential and i updated my vlc. later on i did restart and after welcome screen i just saw my laptop black out with mouse cursor. i thought it will just be for
some minutes or maybe due to some changes i just did. but it was all like that for more than 30 mins. it was so really frustrating, i wanted to browse to do some work i couldn't do anything again i have to stay awake for two hours shutting the laptop down
and booting again still  the same thing.
after on i tried to boot in safe mode, which was successful but i realized that some of my softwares would not open, i shutdown again to boot to normal windows thinking maybe is because i boot in safe mode. it was so worst in normal windows. still on black
screen but it didnt last long for 15 mins and the desktop background came up. i was happy  but still my softwares like browser, corel and some other apps will not open, i decided to uninstall the vlc again, but showing me you dont have sufficient permission
to access the application please contact your computer administrator. i was just helpless.
the screen task bar atimes turned to white if i restart the windows or shut it down and put it on again. but windows media player works perfectly i can watch film and i can scan with the Microsoft Essential. i checked the settings to see maybe is the Microsoft
Essential i downloaded that deni... Read more

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RELEVANCY SCORE 67.6

When I'm connected to the Internet, I get the black screen with the Windows XP logo flitting about if I've been innactive for 2 mins. Can I correct it?
 

A:Solved: Screen keeps going back to Black screen with Windows XP icon keeps coming up

Only when connected to the internet?

Right click empty desktop.
Properties>Screensaver - Check what you have it set to.

Monitor Power.
Power schemes>always on.
Turn off monitor>never.
System standby>never.
Turn off hard disks>never.
 

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RELEVANCY SCORE 67.6

Hi!  I do have trouble with a Lenovo Flex 2-14 (Model 20404).The Lenovo turns on, shows the Levono Boot screen and finishes with a black screen.  - I am able to enter the Bios (working screen)- I am able to run the internal recovery with a working screen - after recovery and a new boot up - the screens gets black again  How is that possible? I am not able to boot from a usb-stick (with working Linux or Windows installation - tested on other systems) cause I get a black screen (the USB is being recognized).  So... what are the next steps? This seems wierd, since the screen itself seems to work. I found some forum-topics saying it is a GPU-failure. Maybe thats the case?  I would appreciate any support! 

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RELEVANCY SCORE 67.6

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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RELEVANCY SCORE 67.2

Hey all,
I am having problems with the screen freeing when running multiple windows (Chrome, office etc etc). When I try to swap between windows, I get a freeze and I am unable to do anything.
The cursor can be seen moving around the screen but has no effect in any area. The Windows Key doesn't ppear, nor can I tab into another programme.
If I try and start task manager to see which program is causing this, it will not appear over the frozen image.
Is there a way of telling from an event log what program is failing?

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RELEVANCY SCORE 67.2

Last night I downloaded a file from a Torrent site - Blackberry stuff (I'm pretty sure most or all was freeware stuff). I just noticed that that file has been removed. Kinda unfortunately because I did leave a comment on what happened to me and I asked if anyone else had the same issue. I'm guessing maybe they did because it is gone now.

I ran my AVG scan on it before opening it. It didn't find anything so I ran the executable. It locked up at one point after I started getting virus warnings from some new program (I did not write down what any of it was :-( ).

I had to do a hard shutdown. When it came up to my choices window, i.e. choose Safe Mode, Last Know, etc. I was unable to make any selections with my keyboard so it continued to boot Windows normally. The XP splash screen comes on and then the screen turns black with nothing further happening.

I can do a hard reboot but I can't get into Safe Mode because the keyboard isn't working and normal windows isn't working either.

Got any suggestions? Do I have some serious funk? Did some piece of hardware decide to stop functioning properly (power supply)?

I have been Googling this issue without any success. Sometimes it feels like you are the only one to ever have a particular issue.

This happened very late last night and now I am at work so I'm not able to touch it for the next 5 hours or so. The only two things that I can do right now is go into the BIOS settings or watch it go into Windows and then get the... Read more

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RELEVANCY SCORE 67.2

Whenever the Windows loadscreen passes the screen goes black and I can move a cursor around the screen.
I have had this happen before and fixed it with bootrec.exe but I can't seem to get that to work this time...
Startup repair says it cannot help - Safe mode has the exact same black screen problem.
I have done chkdsk and sfc scannow - Didn't fix it.
When I boot into Kaspersky Rescue from a USB drive it mentions that I need to shut down windows properly before continuing. I would like to do this but I can't.
I have tried changing the active partition on information in some of these other threads - It didn't seem to work.
All disks are healthy according to the DISKPART and Partition Wizard. I have done the HP hardware diagnostic scans and everything comes up fine.

I see that a lot of the advice on the threads is to do a fresh install - Is it really broken beyond repair at this point?

Does anyone have any other ways I can try and fix this problem?

A:Black screen w/cursor after Windows load screen - Nothing fixes it

Hello saturnn and welcome to Seven Forums.

One of the Forum experts prepared this troubleshooting guide for Windows 7 failure to boot issues. Even though you've tried several of the suggested fixes I'd still go through the tutorial and try the steps in the order listed.

Troubleshooting Windows 7 Failure to Boot

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RELEVANCY SCORE 67.2

I am not sure what's wrong, but I have uninstall nvidia drivers that gave me problems ie. 257.21, 196.21....etc. I am currently using 195.62. I am certain that it was a VGA driver problem, because it never happened again, till I decided to remove windows internet explorer and it did the black screen thing again. It restarts and instead of showing windows splash screen it shows a black screen. When I am at the black screen I can't do anything, I will have manually restart and when it boots up the second time it will load windows. It's ____ me off. I hope someone can help me here, and I appreciate it. Atm I am gonna reinstall IE 8 and let's hope for the best.

PS. I just bought this new HDD WDVELOCIRAPTOR 300GB. So it's brand new. Don't know what's going on.

A:Restart leads to black screen before windows 7 splash screen

Hmmm! Been having the same problem myself with 7 ultimate 64 bit. It only happens on a "restart". Cold boot works OK.
I just hit my reset button, get message to do startup repair or start windows normally.
Select the "normal" and all seems to work OK???????
I'd be interested if you can find a resolution to this issue. I gave up on it!!!

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RELEVANCY SCORE 67.2

Hello,
After doing a Windows update, my computer gave a Windows looking message that my hard drive was going bad and to back up my data. I was able to save my user files. Then the pc crashed with a BSOD. I disabled restart after crash. Found the error was 0x0000006B (having to do with a corrupt bootcat.cache file.) Could not boot up windows except for semi windows with my windows 7 disk and Chose Repair, in Recovery console, however it told me nothing could be repaired. Through an option to "find a file" under the Recovery option. I managed to copy a GOOD copy of the bootcat.cache file and I appropriately placed it in E:\Windows\system32\codeintegrity (it was ONLY seeing C: as a system partition) my drive letters were all reassigned.

Sorry this is confusing and a lot of info. Bottom line is, my hard drive is not bad, I see windows on it and all my files and the BIOS recognizes the drive. It is firmly connected and NOT hot to the touch.

From a command prompt I did a bootrec.exe /fixmbr and also /fixboot as the pc was not properly booting up. it still would not boot properly

I am totally unable to go to safe mode (hitting F8) No matter what I do, I get a Windows Splash screen and then my screen goes to a Black Screen with a White arrow cursor, the hard drive appears to be trying to work the light flickers) but it just hangs at the black screen

Again, it refuses to allow me to boot to safe mode. It tries to load the Windows S... Read more

A:Windows 7 splash screen, then black screen NO Safe Mode

sorry for bumping. it seems people get a lot of responses to their questions and i was hoping to get the same kind of response.

Bottom line is, my computer tries to load Windows (7) with the splash screen, then goes to a black screen with an arrow and stays there.

I am unable to boot to safe mode.

I am unable to do a recovery from booting from the Windows 7 Install CD

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RELEVANCY SCORE 67.2

Hey everyone I should let you know that I am not entirely sure this is a hardware issue but I'll ask here. Since I got my desktop made I keep getting a grey and black flashing screen after the windows loads to my login screen. I have gotten a replacement gpu as I expected this as the issue. I have tried multiple full factory resets, different monitors and cords to see if that was the issue but nothing works. I have uninstalled my gpu, monitor, and CPU, updated everything too(sorry this is so long). The only solution I have found is putting it to sleep and waking it up temporarily fixes it. The problem only occurs after i shut my computer down and and start it up for the first time. I have had this problem for over a year and i am desperate for any help would be greatly appreciated thank you.

PC SPECS-

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: AMD FX(tm)-6300 Six-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 6
RAM: 8175 Mb
Graphics Card: NVIDIA GeForce GTX 960, -1 Mb
Hard Drives: C: 930 GB (887 GB Free);
Motherboard: ASRock, 980DE3/U3S3
Antivirus: Windows Defender, Enabled and Updated
 

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RELEVANCY SCORE 67.2

Ok it all started when I ran Nod32 antivirus. I ran it because I had some viruses on my computer that I wanted to get rid of. After the scan there were 180 some detected objects that were quarantined or deleted. So then I restart my computer and after the windows xp logo there is just a black screen with no cursor. And after awhile the computer will just restart and try booting up again. I tried going into safe mode and safe mode with command prompt but I still get a black screen with no cursor. The last known good configuration doesn't work either. I'm pretty frustrated because I did nothing wrong. I am also having a feeling that nod32 might have quarantined some infected files that are essential for Windows Xp to boot. I also do not have any windows xp disks with me because I lost them a very long time ago. Is there anything I can do to fix my computer? Thanks.
 

A:Windows XP won't boot. Black screen with no cursor after the logo screen.

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RELEVANCY SCORE 67.2

Good Morning,

For the past several months I have been having problems with my HP desktop computer. When my system reboots I sometimes get a black screen with nothing on it or it gets stuck on the windows logo or I get a blue screen with a bunch of writing.

The blue screen tends to happen with the computer goes into hibernation. So I changed my settings to that it doesn't happen but I would like to fix that so that I can give my computer a rest during the time that I'm not using it.

I have checked for malware, viruses you name it... nothing.


HP HPE-180t
Windows 7 SP1
Intel core i7 930 @2.80GHz
9.00 GB RAM
Kaspersky Internet Security 2013


If you need further info please let me know. ;)
ps I had wonderful support several years ago regarding my laptop.. thank you once again :)

A:Black screen, Blue Screen & Stuck on Windows logo

Hello Britt,


Quote:




I would like to fix that so that I can give my computer a rest during the time that I'm not using it.




The best way to do this is to simply turn it off; it will also save on the electricty bills too.
When I am not using my machine, I turn it off, because here in South Australia we have the second highest electricity charges in the world.


Quote:




I get a blue screen with a bunch of writing.




Can you tell us what the blue screen says; usually this is due to a recent hardware or software change; however, in your instance it might be the Hibernation feature that is malfunctioning.
Post back with the information about the blue screen, please.

Kind Regards,

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RELEVANCY SCORE 67.2

Black screen with windows resume loader text. Screen has frozen.  PC will not respond to keyboard or mouse. I have unplugged several times. I get the odd Compaq screen come up but for a split second. Please help.  Do I need a BITLocker code?

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RELEVANCY SCORE 67.2

Hi I would really appreciate any advice i've been trying to fix for four hours without any luck.

I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that i did not have a system restore point. I cannot start in any safe mode.

I have all my pictures, uni work etc and im terrified i've lost it all. I've only had the laptop a year.


Any suggestion would be amazing


Thank you

A:Black screen after windows start up doesn't go to login screen

Hello seven11 and welcome to SevenForums!

I think this article will be fairly interesting to read.

Why is my screen black when I start Windows 7?

Carry on.
Frederik

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