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Brightness is not working

Q: Brightness is not working

Suddenly from yesterday brightness controllers are not working. i dont know what happen? suugest the best solution

RELEVANCY SCORE 200
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A: Brightness is not working

Hi @Kuladeep127,I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the brightness. I will be glad to help you. Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number? Please get back to me, so I can help you.

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RELEVANCY SCORE 55.6

i have hp notebook 15 ac 119 txbecause of various errors after windows update i put my system on recovery after the recovery again the problems have started coming. recent problem is of brightness. i cannot adjust my brightness at all. F-keys from keyboard have no effect and even it can not be adjusted through control pannel. i checked in device manager regarding the dispaly drivers update. it says i am using the latest versions of display  drivers.please help. 

A:brightness keys not working ; can't adjust brightness at all

Hi, I'd try reinstalling the amd/intel switchable graphics software package on the link below as it mentions a fix related to the f2/f3 keys. http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74717.exe When this has completed, restart the notebook. Regards, DP-K

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RELEVANCY SCORE 46

My probook cannot control the brightness by fn+shortcut. I've tried to update the driver and reinstall the driver but it still not working. Any recommendations? Thanks in advance.
 

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RELEVANCY SCORE 46

i have installed windows 7 ultimate in my pc , the thing is brighness keys are not working and there is no option of adjusting brightness ,all the possbilities i tried  please could u help me to solve this 

A:brightness is not working

Hi: Did you install the chipset and graphics drivers?  That would be the only suggestion I can offer...Install and restart the PC. This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager. http://ftp.hp.com/pub/softpaq/sp52501-53000/sp52791.exe This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver. http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61152.exe  

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RELEVANCY SCORE 46

For some strange reason, the brightness doesn't appear to be increasing or decreasing anymore. Whether I try it from the FN key function, or the power options and even under settings on the right swipe menu, the brightness on the monitor is not changing. I trying rebooting, but that didn't help either. I'm runing an acer aspire ES1-512-C1W0 with Windows 8.1 64bit 4GB RAM. Any ideas what's wrong?

A:Brightness not working

Well, nevermind. Problem solved I guess. I did a restart instead of a shutdown, and it looks like it started working again. Not sure why it wasn't before.

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RELEVANCY SCORE 46

my laptop's brightness is not working and why i can not download apps frome store.

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RELEVANCY SCORE 46

(fn+F2 and fn+F3) for brightness are not working, while the other function working properly... help me plz





DJanoon

A:(fn+F2 and fn+F3) for brightness are not working

What is the product number? Did anything change before this started happening? Power the system on and press F10 about once a second to get into BIOS.  Once you are in BIOS, go to the configuration tab (typically next to last tab) and set Action Keys to enabled.  Save the changes, exit, and the system should reboot automatically.  Test the brightness keys wihtout pressing the Fn key.  I suspect they will not work in this state, but I want to rule out the possibilities while awaiting the product number.

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RELEVANCY SCORE 45.6

Hi,My brightness control does not work. Fn buttons for brightness control don't work as well. I've tried all methods given on the internet such as updating the driver through device manager, changing the startup application etc. Quite frustrating that I cannot change the brightness settings. However, I realise that after I click on 'Let me pick from a list of device drivers on my computer', it states that I have two of the same display adapters.  Thanks  

A:Brightness control not working.

I'd suggest removing/deleting them all from device mgr. Then reboot and allow the system to re-install. Jack E/NJ

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RELEVANCY SCORE 45.6

My brightness button is not working. Please advise

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RELEVANCY SCORE 45.6

Dear All! A few weaks ago I bought a new HP ProBook 440 G3 notebook and everything is working perfectly, only the FN keys for screen brightness are not working (the other fn keys for volume etc are OK). I was informed that I should download the missing codec / program from HP to fix this, but I cannot find it anywhere. Could you please help me? Thank you in advance.

A:Screen brightness FN+F4/F5/F6 not working

Here is the driver page   http://support.hp.com/us-en/drivers/selfservice/hp-probook-440-g3-notebook-pc/7834551 You need probably the video driver and hotkey support

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RELEVANCY SCORE 45.6

Dear Team,   We purchased new Notebook HP 240 G4. In which we install windows 7 (64 Bit) we download all the drivers from HP support and also installed. But Brightness key F2 and F3 not working on HP 240 G4.  Please help 

A:Brightness Control Key not working (F2 & F3)

Hi Have you tried the combination of fn + F2 or F3 key at the same time?

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RELEVANCY SCORE 45.6

Hi, I have HP 15-ac 120tx laptop with windows 10 whis is i recently brought. On my laptop brightness keys (f2+f3) is working fine for few days, but suddenly its not working. I also try to changed  the brightness from grpahics propertiy but its aslo not working (Apply button is disable). please give me any solution for this. Thank you.

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RELEVANCY SCORE 45.6

Hi there.My f2 and f3 controls for brightness are no longer working.My laptop is stuck at dim and I could barely see anything during daytime.I hope you can help me as this is what I use for work.Thank you!

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RELEVANCY SCORE 45.6

Hello, I have restored my computer a while ago and reinstalled all of the drivers for it but I have come across the problem of not being able to adjust the brightness. There's not even an option to adjust the brightness in the control panel. I have attempted to uninstall the standard VGA graphics adapter and reinstalling the AMD High definition graphics driver but every time I do that the graphics driver fails. I don't know how else to fix the problem.

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RELEVANCY SCORE 45.6

hp15 notebook pcwindow 7 

A:brightness keys not working

If you are looking for some assistance, you will need to identify your notebook with its complete product number. Otherwise, we really can't help you. When logged into Windows. Hold down the Fn key and tap the Esc key. That will invoke a system information window. Post the product number seen there.   You posted this in the desktop section.  You own a notebook. I will move this to the notebook section.

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RELEVANCY SCORE 45.6

hp15 notebook pcwindow 7 

A:brightness keys not working

If you are looking for some assistance, you will need to identify your notebook with its complete product number. Otherwise, we really can't help you. When logged into Windows. Hold down the Fn key and tap the Esc key. That will invoke a system information window. Post the product number seen there.   You posted this in the desktop section.  You own a notebook. I will move this to the notebook section.

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RELEVANCY SCORE 45.6

After installing new Windows7 Proffesional  OS. Brightness control keys are not working of my laptop. My laptop model is HP 15-r249tu  I search for drivers but not find suitable and working driver for my laptop.  I have hotkey driver software but this soft not installing ...plz help to solve this problem.

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RELEVANCY SCORE 45.6

My fn buttons for brightness don't seen to be doing anything at all, they just seem useless. I don;t know how to fix them at all, please help!

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RELEVANCY SCORE 45.6

sir my laptop brightness keys are not working in windows 10. please solve the issue

A:brightness keys f2 and f3 not working

Hi Have you tried the combination of fn key and the f2 key?

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RELEVANCY SCORE 45.6

I buyed hp laptop. It came with DOS but i changed it to windows 8. But the brightness keys were not working. But all others keys were working properly.

A:brightness keys are not working

HP does not post Windows 8 drivers for that laptop just 7 and 10. Check device manager and see what is showing for display adapter. If it is Microsoft Basic brightness adjustment will not work. I suspect you need quite a few drivers for it which we are going to have to help you get from hardware manufacturer sites.  Post back with identity of display adapter. 

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RELEVANCY SCORE 45.6

I performed a clean install for Windows 10 on a ZBook 15 G2.  I installed the drivers from HP. The issue is the hotkeys to change the brightness does not work, however, all other hotkey functions work just fine.











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A:Brightness HotKeys Not Working

You can try the link shown below to resolve this issuehttp://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343205&swItemId=ob_142323_1&swEnvOid=4132 Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP

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RELEVANCY SCORE 45.6

Hello, My HP Probook 450 is with Windows 7 and the combination FN + F9/F10 is not working. The other FN keys seem to be in order, but I can't change the brightness of the desktop directly with the FN keys. Can you please help me fix this problem?











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A:Probook 450 fn + brightness not working

Did you just install Windows 7 on it or had the brightness key been working and just stopped? The brightness adjustment depends on the video driver and also on the Hotkey Support driver here: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5359407&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4058%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken So I would reinstall the Intel chipset driver, the video (AMD or Intel) and the Hotkey driver and see if it clears up the problem. If this is "the Answer" please click "Accept as Solution" to help others find it. 

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RELEVANCY SCORE 45.6

After installing new Windows7 Proffesional  OS. Brightness control keys are not working of my laptop. My laptop model is HP 15-r249tu  I search for drivers but not find suitable and working driver for my laptop.  I have hotkey driver software but this soft not installing ...plz help to solve this problem.

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RELEVANCY SCORE 45.6

Hi All,I've recently installed a fresh Windows 10 OS (Version 1607 Built 14393.0) on an HP product: HP EliteBook 820 G3.I've installed all the available drivers (including the HP Hotkey Support driver  package) but the several Fn Hotkeys aren't working: Brightness keys, the Numeric Keys and the Mute Microphone Key.To be specified, Windows 10 has .NET Framework 4.6.2 installed which is a dependency for the Hotkeys driver packageIs there a fix for this, please? I've also tried using the older versions of the HP Hotkeys Support package but still, without success.Many thanks in advance,HP820G3user

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RELEVANCY SCORE 45.6

i have HP laptop product number- W6T33PA#ACJ and serial no [Personal Information Removed]....
i have installed windows 7-64 bit 3 days back. since then my brightness keys are not working.
 
 
pls help

A:BRIGHTNESS KEYS F2 AND F3 NOT WORKING

Hi: Did you install the Intel graphics driver from your notebook's support page? Not having the graphics driver installed is normally why the brightness is stuck on maximum, and why you can't adjust it lower or use the Fn keys to adjust it. Go to the device manager and click to expand the Display Adapters device manager category. There you should see an Intel HD graphics adapter listed there. If you see a Standard VGA Adapter listed there, that means the graphics driver is not installed and that is why the Fn brightness keys don't work.

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RELEVANCY SCORE 45.6

I have a Dell Inspiron 5555 that I purchased today from the Microsoft Store.  The computer works great, but I've noticed that when I try to change the brightness using the brightness keys (F11 and F12) to adjust the brightness, they don't work.  I did get it to brighten up the screen once, but after doing that, I have been unable to make any changes.  Has anyone seen this and does anyone know something I can do or try to see if I can make these keys work?

A:Brightness Keys not working

The F keys toggle between Media and normal functions by using the FN key. Try using the FN key with the brightness F key--which is not necessarily F11 or F12. Check your manual. The sun symbols on the Function keys might tell you where the brightness settings are. On my model it is F3 & 4.

You can reverse the toggle settings to make the function you use most the default. The default doesn't use the FN key.

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RELEVANCY SCORE 45.6

i am using hp pro book 450 g1 , my functional keys for brightness are not working .kindly give a solution .

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RELEVANCY SCORE 45.6

I recently needed to adjust the brightness of my screen but got no response when pressing F2 or F3.  The tiles in the display setting show brightness but when I toggle the brightness does not change.  Please help because my screen is giving me a headache

A:Brightness Keys not working

Hi, Please try with fn key as mentioned on the following instructions     http://support.hp.com/au-en/document/c00832191 Regards.

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RELEVANCY SCORE 45.6

Hi,My brightness control does not work. Fn buttons for brightness control don't work as well. I've tried all methods given on the internet such as updating the driver through device manager, changing the startup application etc. Quite frustrating that I cannot change the brightness settings. However, I realise that after I click on 'Let me pick from a list of device drivers on my computer', it states that I have two of the same display adapters.  Thanks  

A:Brightness control not working.

I'd suggest removing/deleting them all from device mgr. Then reboot and allow the system to re-install. Jack E/NJ

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RELEVANCY SCORE 45.6

Hi,Brightness keys are not working in my laptoop after installing the windows 7.  plz help me out what should i do. 

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RELEVANCY SCORE 45.6

Hi, I was just reading things and suddenly my screen blacked out entirely. For whatever reason, I felt like I should shut down the computer and restart, and now my screen is permanently dimmed. I'm running Windows 7 Professional 64 bit on a toshiba laptop, if that helps.
I've tried the power options menu and nothing worked. The brightness slider worked fine before, of course.

A:Brightness slider not working at all

Hi Welcome to Seven Forums .. What is the exact Model Number of your Laptop ? Do your Function Keys work ?

Read the Link below and tap on each Key to see what effect it has ...
http://www.mytoshiba.com.au/products...function-keys/
Also please perform a System Scan and Post the results ..

SFC /SCANNOW Command - System File Checker

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RELEVANCY SCORE 45.6

after formatting my system i descover that the button which is used for increasing and decreasing of brightness is not working please i need a help

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RELEVANCY SCORE 45.6

just got my laptop earlier today Asus m50 series and it is way too dark, so i tried to turn up the brightness setting and it was up at 100% while plugged in and 80% when it is on battery,
i turned them both down to 0% and there was no difference with or without battery then what it is at 100%, is there a setting i am missing
my first time in vista and i just dont think i am looking at the correct settings

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RELEVANCY SCORE 45.6

Please help me to solve this problem

A:brightness key is not working in my win7 64 bi

Hi, Try the following. Download the Intel HD Graphics driver on the following link and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69589.exe When done, download and reinstall the Chipset driver on the link below. http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69575.exe When this has completed, do not restart the notebook as prompted, instead open your Downloads folder, right click the Intel HD Graphics package and select 'Run as Administrator' to start the installation. When this has completed, shutdown the notebook. Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Start the notebook and let Windows fully load for a few minutes before checking. Regards, DP-K

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RELEVANCY SCORE 45.6

When in settings the "brightness icon" is not working, when clicking the mouse over the icon, the following message appears: (windows can't adjust the brightness on this display) Before it was working just fine.

A:Brightness icon not working

Try the FN + F2 (brightness down) and FN + F3 (brightness up) to see if those shortcuts are still working:

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RELEVANCY SCORE 45.6

I seen all the past replies on fixing this problem. One even said HP enables the keys f1-f12 eventually. Even so, I brought this notebook just last Christmas '15.  Here's the rub,  Microsoft installed some updates recently, since then the f2 & f3 for bbrightness are the only f-keys enabled. Not all users are young, these keys are a must for seniors who are on computers and eyes aren't what they use to be. I even downloaded the driver again for this and still not workng. Should I take it back to store? Still under warrenty.











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A:f2 and f3 brightness keys not working

Hi @Hollisbred,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with blightness keys . I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? Please get back to me and I will do all I can to help. 

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RELEVANCY SCORE 45.2

Hello HP Team, I am using HP Notebook 15-ayo19TU but I am unable to reduce screen bightness and cant scroll page. I am using windows 7 64 bit. How could I trublshot this and resolve this issue ASAP.

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RELEVANCY SCORE 45.2

this PC comes with DOS but i have booted it with Windows 7 prof 32 bit. i installed all the drives yet brightness funtion is not working Please help me out

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RELEVANCY SCORE 45.2

I have the strangest problem... When on battery (and only when on battery) my screen brightness keys (f2, f3) don't work. When I press them, the popup appears in the top left, but it won't move up or down with the keys. Using the touchscreen or a mouse I can drag it and it does indeed adjust the brightness. When plugged in to charge, the keys work as they would normally. I have tried disabling and enabling the "Generic PnP Monitor" device as well as reinstalling graphics and chipset drivers. I also tried changing the power profile and obviously restarting. Any ideas?

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RELEVANCY SCORE 45.2

Good morning, I am lucky enough to have a shiny new ZBook 15u G3 which has a clean W10 install.  Lovely machine but I am expriencing some niggles with the hotkeys, specifically brightness (f5,f6) and I am not sure whether mic mute is working either (f10).  Keyboard backlights are fine (f3) as is volume (f8,f9). I ran the HP SoftPaq download manager to find all the specific drivers for this machine and while the HP Hotkey Support software seemed to be included in the bundle, it did not install. I have tried downloading and installing it separately but  keep getting this error message:  The file does exist, and I have tried running it directly from the 'Progam Data' folder but get the same error.  Finally I tried copying the msi file directly to the desktop which seemed to let it install i.e. it is listed in 'Programs and Features' but the functionality is still missing. I have also tried updating to the latest bios. I can change the brightness in the display settings and can increment in 25% steps in the action centre but it is not the same as just being able to tap a button.  This was an expensive machine and I am somewhat frustrated that this basic functionality that I require regularly is absent. Our IT guys are currently out of ideas, so any help or suggestions will be much appreciated.

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RELEVANCY SCORE 45.2

I have tried each and every steps described before including uninstalling of monitor driver and removal of display adapter and scanning for change in hardwaresBut still i m unable to get the brightness controllAlso provide with the graphics driver for amd r5 m430

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RELEVANCY SCORE 45.2

I have reinstalled windows 7 64 bit and all relevant softpaqs but still can't get brightness hot keys to work all other hot keys work.  I have tried older versions of the  hot software and older versions of intel graphics driver. Any help would be appreciated. Thanks Matt

A:Brightness hot keys not working on ProBook 650 G2

@DaBanker? http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=8430741&swItemId=ob_169839_1&swEnvOid=405...  Fixes an issue where the microphone mute and screen brightness buttons do not function properly when Device Manager is running. REO

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RELEVANCY SCORE 45.2

Hi everyone,
About a week ago, my laptop's brightness key stopped working.
It's not a hardware problem because if I try changing it from control panel I fail. Brightness icon disappeared into windows 10 home x64 1151 as well as control center.
I tried reinstalling both Intel and Nvidia drivers.
the machine is an Acer E5-571G-50NS upgraded to Windows 10 about a year ago.
Thanks in advance,
cheers!
 

A:Display Brightness key stopped working

When you say you 'fail' changing brightness in the control panel do you get an error message, what do you mean?

Is your PC fully up to date with Windows Update?
 

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RELEVANCY SCORE 45.2

Hi. Thanks for any suggestion or advice you can provide.
I have been using Windows 7 on M6600 for a while. it mostly worked besides I was getting "Nvidia Kernel Mode Driver has stopped responding and has recovered issue" at times and I had no choice but to reboot to make it work again, that is for a while...
When windows 8.1 became available via corporate, I got hold of it and decided to reinstall fresh. 
I saved all my data and wiped out windows and recovery partitions, leaving dell system partition.
Windows 8.1 install was amazingly fast, 15 mins. As soon as I booted I installed Dell chipset driver, video drivers and other drivers. All device manager entries were with no warnings, some drivers were found and some I installed from Dell site. I installed most critical programs and all was cool and working. Nvidia video driver crash seems to be gone too. I have 2 other windows 8 machines so my windows 8 experience was there and I am quite happy with everything in windows 8.1
Then eventually I noticed that LCD brightness does not work. I made sure I had Dell Intell HD 3000 driver, Dell Nvidia driver and Dell feature pack installed. I tried with Dell feature pack and without it.
I researched this topic, found some other reference to Windows 8 having the same issue. I do have 3 monitors and do run Optimus. this all worked very well in windows 7.
Some posts suggested that it is critical to install drivers in order. I started doubting my install proce... Read more

A:fn+brightness not working on windows 8.1 on M6600

SOLVED. By installing latest HD3000 driver from Intel, then create a HD3000Fix.Reg file with these entries, open file or apply in Windows RegEdit (be careful as usual), then reboot:
----------------------------------
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4d36e968-e325-11ce-bfc1-08002be10318}\0000]
"FeatureTestControl"=dword:0000ffff

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4d36e968-e325-11ce-bfc1-08002be10318}\0001]
"FeatureTestControl"=dword:0000ffff

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\intelkmd]
"FeatureTestControl"=dword:0000ffff
----------------------------------
I've been using this for two years for each time Intel updates the HD3000 drivers and it works well for Windows 8.0 and Windows 8.1 on two different PCs including Precision 6600 with Intel HD3000 video.

Hope this helps others...
64Dude

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RELEVANCY SCORE 45.2

Model - HP Notebook 15-R203txOS - Windows 8.1 Pro 64-BitGraphics - Intel HD 5500 Integrated                     NVIDIA GeForce 820M Dedicated I have updated the drivers for both my integrated as well dedicated graphics card but still my function keys f2 and f3 for Brightness control is not working altough all other function keys are working. this PC comes with DOS but i have booted it with Windows 8.1 Pro 64 bit.













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A:Brightness Function Keys( f2 and f3) NOT Working

Hi, Well that does explain why your f2/f3 keys aren't working as you only have the basic Microsoft driver installed - if the Intel driver was previously installed Ok, this may indicate a hardware issue. What happens if you try to install the Intel HD 5500 driver directly from Intel - it's the 2nd file in the list on the following link. https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+5500+for+5th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors If this does install Ok, restart the notebook and let Windows fully load for a couple of minutes before checking. Regards, DP-K

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