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Blue screen error at shutdown

Q: Blue screen error at shutdown

hey guys,i got this blue screen error in my windows xp..(panda av blocked many malicious programs unknown threats like logonui.exe,system32\cpl32ver.exe,spoolsv.exe etc)""stop:0x0000008e(0xc0000005,0xf8314640,0xa8a9d6a4,0x00000000)
fastfat.sys-address f8314610 base at f8314000,datestamp 41107eb7""" at shutdown of my laptop & also when i hibernate, after some time system automatically starts,i dont know what is going on..
can anyone urgently help

RELEVANCY SCORE 200
Preferred Solution: Blue screen error at shutdown

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Blue screen error at shutdown

Cpl32ver.exe is Trojan/Backdoor.

Remove this file from your Windows folder

Then go to, and complete, the New Preliminary Removal Instructions

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RELEVANCY SCORE 68

hey guys,i got this blue screen error in my windows xp..(panda av blocked many malicious programs unknown threats like logonui.exe,system32\cpl32ver.exe,spoolsv.exe etc)""stop:0x0000008e(0xc0000005,0xf8314640,0xa8a9d6a4,0x00000000)fastfat.sys-address f8314610 base at f831400,datestamp 41107eb7 """ at shutdown of my laptop & also when i hibernate, after some time system automatically starts,i dont know what is going on..can anyone urgently help

A:blue screen error on shutdown

If u run a new software it maybe that the driver is not compatible with your Windows XP version or u have a virus which is behind this.
Go to the safe mode (start your computer and press F8..Choose Safe Mode).
Log in as administrator (of course lollll) and then uninstall the program u installed or run a scan of your computer and delete malicious trojans or viruses.
If this does not work try to restore your system to a previous date by using the restore system function.
Good luck

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RELEVANCY SCORE 68

I'm having a weird issue where I get a blue screen error on shutdown. It hasn't occurred while running windows applications. It started happening a few days ago. I believe that day I was setting up drivers for Lib-usb to run a ps3 controller as a joystick. It required me to install microsoft visual C++ 2008 Express edition and of course, the driver itself.

The last couple of days have been pretty busy, I've been doing a lot of work on PC. I believe I also updated my Nvidia drivers to incorporate photoshop CS4's new OpenGL support. That should be about all that I have installed, though.

Here's my system specs, and blue screen report.

Gateway FX 6802 with:
Windows 7 home premium (64 bit)
Intel i7 920 clocked at 2.67ghz(stock speed)
12Gb memory
1Tb Hdd
_________________________________
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880050932FD
BCP3: FFFFF880057AD878
BCP4: FFFFF880057AD0D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040610-19125-01.dmp
C:\Users\skwissgarr\AppData\Local\Temp\WER-31122-0.sysdata.xml
I appreciate any help with this error. I can download HJT and post a report if needed.

Edit: I have uninstalled Libusb and rolled back my nvidia drivers btw. This didn't help.
 

A:Blue screen error on shutdown

That change is a good possibility for the fault -- as I have seen that particular issue before with that type of ps3 USB controller driver. A system restore would be the easiest fix to test. These can be undone if not helpful.

But some memory dumps might confirm this.

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.
If you do not see any minidumps, be sure you are not using any cache cleaner such as CCleaner. Also run sysdm.cpl and select Advanced > Startup and Recovery. Make sure "small memory dump" is the one chosen under "write debugging information" and the location should be %systemroot%\minidump
 

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RELEVANCY SCORE 68

Hello , I have windows 7 and my desktop is getting shutdown . Attached is the error file and detials....

Can anyone please assist for best solution.

Thanks

OS - Windows 7
? x86 (32-bit)
? What was the original installed OS on the system? Yes
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer) Retail version

? Approximate age of system (hardware) 3 years
? Approximate age of OS installation (if you know) 3 years
? Have you re-installed the OS? ya


? CPU AMD
? Video Card
? MotherBoard (if NOT a laptop) Asus
? Power Supply - brand & wattage (if NOT a laptop) -12V

? System Manufacturer -
? Exact model number (if laptop, check label on bottom)

Desktop

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RELEVANCY SCORE 67.2

Hello,
I reformatted my Dell Inspiron 1545 and did a clean install of windows 7 home premium with the cd that came with the laptop. It's a clean install because I used dban to erase the hard drive. Now the laptop would crash and give me a blue screen error whenever I'm using it. Also ie 11 (if I get there before a crash) would some times freeze or worse cause a blue screen error. Please help. I've uploaded the file from the dm log collector. I'm doing this in safe mode.

I wasn't able to get the blue screen error code but I got this from running check for solution in control panel.
Problem: shut down unexpectedly
Files that help describe the problem:
112814-22838-01.dmp
sysdata.xml
WERInternalMetadata.xml

A:Blue Screen Error, Unexpected Shutdown

Welcome to the forum.

The BSOD was caused by K9 parental web filter.

Please remove this software and see if the BSOD's stop.

Revo Uninstaller:

Use Revo Uninstaller to uninstall stubborn software.

Download and install the software
Opt for Advance Mode while uninstalling which allows you to remove leftover registry.
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems


Driver Reference Table


Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\AL-MARISSA-PC-Sat_11_29_2014_163815_54\112814-22838-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02811000 PsLoadedModuleList = 0xfffff800`02a54890
Debug session time: Sat Nov 29 07:43:09.877 2014 (UTC + 6:00)
System Uptime: 0 days 4:53:20.594
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded modu... Read more

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RELEVANCY SCORE 67.2

Every now and then about 1 time a day while im acutally doing something it will shutdown to blue screen with an ntfs.sys error saying it shutdown to save any damage to my computer.


I have no idea why it does this it just seems random but it never does it while my computer is left on idle or just doing something without me there. What causes these errors?

A:Blue screen error - ntfs.sys shutdown

Hi Douglasfermie...

the errors could be caused by a few things but as ntfs.sys is involved, I think now would be a good time to backup any important data to another hard drive and/or DVD/CD as it could be a sign of a failing hard drive. You could try downloading the hard drive manafacturer's diagnostic tools to perform some indepth scans on the drive to see if it is able to detect any problems.

Does your computer ever emit any clicking/clunking sounds?

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RELEVANCY SCORE 67.2

I've had this issue for some time, When going through shutdown, laptop stalls at "shutting down". If I let it run for 3-4hrs or overnight, message popsup windows recovered from an unexpected shutdown, under details shows blue screen error, then it runs normally. This happens whether I shut down or from an update which requires restart, only rarely, very rarely does it shutdown without issue. I want to know what is causing issue and if it's something I should be concerned about. In addition, I'm denied access to some my own files and programs when I attempt to open through the front end (I'm owner and administrator), message popsup "the requested operation requires elevation" What the @%&*,I've gone through permissions to the point of nausium, nothing works. I have to go through the backend through program files to access file or program.I've been involved in computing since the XT was the hottest thing, backthen you could fix most anything through DOS, nowadays so many things are embedded or proprietary your at the mercy of tech supp. I'm usually too busy to sit down with tech supp and iron things out, then they recommend things I've done countless times. The windows virtual agent is useless for uncommon problems.Anyone have any ideas for resolution?

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RELEVANCY SCORE 67.2

I've had this issue for some time, When going through shutdown, laptop stalls at "shutting down". If I let it run for 3-4hrs or overnight, message popsup windows recovered from an unexpected shutdown, under details shows blue screen error, then it runs normally. This happens whether I shut down or from an update which requires restart, only rarely, very rarely does it shutdown without issue. I want to know what is causing issue and if it's something I should be concerned about. In addition, I'm denied access to some my own files and programs when I attempt to open through the front end (I'm owner and administrator), message popsup "the requested operation requires elevation" What the @%&*,I've gone through permissions to the point of nausium, nothing works. I have to go through the backend through program files to access file or program.I've been involved in computing since the XT was the hottest thing, backthen you could fix most anything through DOS, nowadays so many things are embedded or proprietary your at the mercy of tech supp. I'm usually too busy to sit down with tech supp and iron things out, then they recommend things I've done countless times. The windows virtual agent is useless for uncommon problems.Anyone have any ideas for resolution?

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RELEVANCY SCORE 67.2

I am having major problems with my computer shutting down. I get a blue screen with many different messages. The lastest is 'WDM Driver Error 224, [asapiwzk.sys+4000 a7 F87E3000] I have also had 'memory management' and many others. Anyone understand this? I have uploaded this stuff to microsoft but no replies or help.

A:blue screen error messages at shutdown

Hi,

Go to start, control panel, system, hardware, device manager, and look for any area that has a red or yellow driver error flag....update that driver. Especially look in the Audio area for 'WDM Driver Error 224 because that one can be a sound driver issue (as well as other area, I might add).

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RELEVANCY SCORE 66.4

My computer has shutdown unexpectedly several times. Every time, I am not using the computer. It always happens when I am away, therefore I have not seen it happen. I simply come back, start it up, login, and get the Unexpected shutdown message.

The latest message was:
8/17/2010 9:10PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000307C6E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have attached the last three .dmp files, all from today.

Please help.
This is the first time I have posted to this forum. Please let me know if there is something wrong with where or how I posted this.
Thanks.

A:Windows 7 Unexpected Shutdown Blue Screen Error

  
Quote: Originally Posted by Studioman


My computer has shutdown unexpectedly several times. Every time, I am not using the computer. It always happens when I am away, therefore I have not seen it happen. I simply come back, start it up, login, and get the Unexpected shutdown message.

The latest message was:
8/17/2010 9:10PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000307C6E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have attached the last three .dmp files, all from today.

Please help.
This is the first time I have posted to this forum. Please let me know if there is something wrong with where or how I posted this.
Thanks.



Two of the three (at least) ppoint to memory (memory exceptiosn) as the cause.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
Also note the older drivers listed below that could use upgrading.

Let us know if you need help
Ken


Code:
btwl2cap.sys fffff880`07dc6000 fffff880`07dd2000 0x0000c000 0x49d6a9bd 4/3/2009 20:28:45
spldr.sys fffff880`018c4000 fffff880`018cc000 0x00008000 0x4a0858bb 5/11/2009 12:56:27 ... Read more

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RELEVANCY SCORE 66.4

I will be working on something and this blue screen of death will pop up and then totally close windows and restart. I haven't had time to catch what exactly it says but i can give you any details from the Program Reports and Solutions tool. I have also relized that i now cannot open Outlook 2007 Adobe Photoshop. I have uninstalled/reinstalled and doesn't work. Ran Office Diagnostic Tool, no help. Tried to repair from Add/Remove Programs, says there was an error and cannot complete. There is something wrong with my Outlook.pst file and im not for sure what. I ran Scanpst.exe for Office 2007 on that file and still no help. I keeps saying that its not a Personal Files Folder. With the Photoshop, when I try to open it immidiatly says "Photoshop has stopped working" and doesn't open at all. Thanks in advance.

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-06-22 08:22:36
PROTECTIONS: 1
MALWARE: 12
SUSPECTS: 12
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;============================================================================================================================... Read more

A:Blue Screen that shows error and causes auto shutdown

Hi,

Welcome to Tech Support Forum.

uTorrent and Limewire are installed on your computer. While both are clean P2P programs, there's no guarantee that the files downloaded are. Please refrain from using them while cleaning your computer to prevent getting more infections.

A list of clean and infected P2P programs can be found at Malware Removal and Spyware Info.

The risks of using a P2P program are stated in this Sourceforge website and Information Week article.
_____________________

Please download Combofix from one of these links and save it to your desktop:

Bleeping Computer
Forospyware
Geeks to Go

Right click on ComboFix.exe and select Rename.

Copy and paste in Combo-Fix.exe and press Enter.

Right click on Combo-Fix.exe and select Run As Administrator. You will receive an UAC prompt; please allow it.

Follow the prompts. When done, a log will be produced. Please post that log and a new HijackThis log in your next reply.

Do not mouse click on Combofix while it is running. That may cause it to stall.

In your next reply, please post:
Combofix log (C:\Combofix.txt)
A new HijackThis log

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RELEVANCY SCORE 66.4

Can anyone help me????? I'm not very computer literate. When I try to shutdown my comp it just reboots and gives me an error message. I tried disabling the Nvida driver but it still doesnt work. I also tried to restore my comp to an earlier date but that has failed. If anyone knows a solution to this problem please reply. Thanx
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000000
BCP2: 0000001B
BCP3: 00000001
BCP4: 81E90D9B
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini122109-03.dmp
C:\Users\My Computer\AppData\Local\Temp\WER-214704-0.sysdata.xml
C:\Users\My Computer\AppData\Local\Temp\WERCB78.tmp.version.txt

A:Blue screen error, comp doesnt want to shutdown

Have a look at some of the old errors on your computer to see if this sheds any light;

Left Click on Start Menu.
Right click on Computer and choose manage.
Click on the event viewer.
You now have loads of options to try and pin down what is happening.
Expand the error tab.
Look for things in the last 24 hours.

What software are you running in the background?

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RELEVANCY SCORE 66.4

Good day.

Ive been having some problems, lately. It started when i installed some updates via microsoft update. I cant recall what i installed. but since that update everytime i try shutdown or put the computer on standby it goes to the blue screen of death and it dhows this message "power state driver failure" or something like that. Anyway ive been searching google for this problem and foun out that this problems cause is written in a minidump file created by windows itself. Ive attached a minidump file and i hope some one will be able to see what the problem is here. BTW, im using a laptop, and a laptop which cant be put on standby isnt a laptop at all, so i really hope you can help me. Ive uploaded the minidump on a rar file, so remember it requires winzip or winrar to extract it and see the minidump file. My laptops name is a Compaq Presario CQ60 210-EO, and im running vista home premium, i have 3gb of ram, and a geforce 8200m.

regards from saiuan.

A:Blue screen of death error when trying to shutdown or put on standby.

so nobody can help me?

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RELEVANCY SCORE 66

No idea, the screen just went black and the computer restarted

A:Unexpected shutdown; no blue screen but got BSOD error report

A single crash dump is not enough. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffffffffff807, 0, fffff800032f4527, 0}
Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!ExfReleaseRundownProtection+7 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffffffffff807, memory referenced.
Arg2: 0000000000000000, val... Read more

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RELEVANCY SCORE 66

About a week ago I noticed my computer became uncharacteristically slow, so I ran a full computer virus scan to check for infections and nothing turned up.

Yesterday I found the culprit of the slow down, it was a process called "system interrupts" it was using 25% of my processor all the time. I came back to my computer an hour or so later to a blue screen that said windows has shutdown to prevent damage.

I restarted my computer in safe mode without networking, and system interrupts is not using more than .1% processor power, so something that gets turned off in safe mode must be the culprit.

After a couple of internet searches it seems that the problem is likely some that one of my hardware drivers is corrupted and needs to be reinstalled.

What I would like to know is how I should check which hardware driver is the culprit?

Also, which drivers should would be a waste of my time to check? i.e. I would assume that the driver for my hard drive is not the culprit as it is still used in safe mode.

By the way this is a Windows 7 Home Premium 64bit OS

A:Windows has shutdown to prevent damage blue screen error

Hello ktm, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

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RELEVANCY SCORE 66

Thanks very much in advance for your help!

Here is our problem: when trying to start Windows XP Home Edition, the following error message appears on a dreaded blue screen:
A problem has been detected and Windows has been shut down to prevent damage to your computer. If this is the first time you've seen this screen, restart your computer. If this screen appears again, follow these steps: Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK/F to check for hard drive corruption, and then restart your computer. Technical information: ***STOP: 0x0000007B (0xF91CF528, 0xC0000034, 0x00000000)

1. I restarted the computer. The Windows screen did not appear. The blue screen/error message appeared.
2. I attempted to restart in Safe Mode. The Windows screen did not appear. The blue screen/error message appeared.
3. I attempted to disable automatic reboot on system failure. The Windows screen appeared briefly, then the blue screen/error message appeared.
4. I cannot check for viruses, as I cannot get past the blue screen/error message.
5. We have not installed any new hard drives or hard drive controllers.
6. I do not know how to check the hard drive to make sure it is properly configured.
7. I do not know how to run CHKDSK/F to check for hard drive corruption.
8. I attempted to start in Safe Mode with Command Prompt. The blue screen/error m... Read more

A:Blue Screen Error Message On Startup - Auto Shutdown

<<I do not know how to check the hard drive to make sure it is properly configured.>>If it's properly connected, reflected correctly in the BIOS, and partitioned/formatted...it's properly configured, IMO. Whether it has problems is a different story.System manufacturer and model (e.g., eMachines T1357)?Do you have recovery/restore CDs? Do you have a MS Genuine XP install CD?Louis

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RELEVANCY SCORE 66

Hey guys! A couple of things i would like to rectify

Firstly, within the last week my computer has began to produce random blue screens! i do recall experiencing this problems before however this was about 5 months ago and had not happened again until last week. I recently noted one of the blue screen messages which had a section that read

Technical information:

***STOP: 0x0000000C5 (0x00000004, 0x00000002, 0x00000001, 0x80550AE4)

I have also read in certain places that these sort of problems can be driver related however i haven't installed any major software lately.

Secondly, all windows updates that have been available to all elements of Microsoft Office Professional 2003 have been failing on my system for about 7 months. This include updates to the suite itself, Word, Outlook etc. All other updates to the operating system, IE7, WM11 have all been successful.

System Information is as follows:

HP Pavilion t760a
Pentium 4 3.20Ghz
512MB RAM
160GB HD
XP Home Edition SP2
Office Professional 2003

If any more info is required please just provide clear instructions on how to attain it and i will post ASAP!

thnx 4 ur help!

A:Blue Screen Error Messages/Erratic System Shutdown

btw if any more stop errors occur i will document the 'Technical information' and post here.

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RELEVANCY SCORE 63.2

This is my logfile. I have Windows XP. I would appreciate any suggestions as to how to fix the "System 32" error messages I get when I start my computer; I also often get the "blue screen" when shutting down my computer and I cannot uninstall HAURI ViRobot Desktop 5.5 due to a "system registry error". I have since installed Kaspersky Anti-Virus 6.0. I have previously installed and uninstalled Norton Anti-Virus, Trend-Micro, Windows One Care, and McAfee in the past, but I can't seem to get rid of all the leftover files even after uninstalling the programs. Any help would be greatly appreciated. Thanks.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:39:18 AM, on 8/5/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16473)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exeC:\Program Files\Hauri\ViRobot... Read more

A:Blue Screen Shutdown, System 32 Startup Error Messages & Anti-virus Program Problems

Hi Squeak81,

If you still need help please post a fresh HijackThis log and I'll be happy to look at it for you.

Thanks for your patience.

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RELEVANCY SCORE 55.6

Hello, I have a homebuilt windows 7 system that was recently downgraded from win 10. I had issues with the operating system crashing on and off every few months with an srtTrail error, so went ahead with the downgrade. I am still having some issues though.
this morning when I booted my pc, it restarted several times, and then eventually got to the desktop. I had the option to boot into safe mode, but  Ibooted normally just to see what would happen. I have the error pasted below, with as much info as I can
think of about my pc, if anybody could help with this  Iwould be eternally grateful, about at my wits end with this thing. I can provide the minidump on request.

OS: WIndows 7 64 bit home premium
Bios: V22.4
CPU: AMD Athlon II X4 630 processor
Mobo: MSI 970 gaming (MS-7693)
Memory: 10 gb
Error: Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    50
  BCP1:    FFFFFCD97D00001A
  BCP2:    0000000000000000
  BCP3:    FFFFF8000314FAE8
  BCP4:    0000000000000007
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\082418-21138-01... Read more

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RELEVANCY SCORE 55.6

this is happening a few times a day and only getting worse. I would rate my internet smartness at 1...so not good. Anyway here is what i keep getting. I'll be right in the middle of something (i only use my computer for basic stuff, email, facebook, etc. just general simple things. I have searched for a few weeks on fixing this but i dont have the slightest clue to this stuff. I did install a trial version of norton which didn't help this situation and did do the trouble shooting in safe mode but came up clueless. So what happens: I'll be just on the internet, then I get the blue screen that says A problem has been detected and windows has been shut down to prevent damage to your computer. Check to make sure any new hardware or software is properly installed. (the only thing i've installed was the recommended windows updates but this was going on before that) Then it says if problems continue disable or remove any newly installed hardware (not aware of any) or software, disable BI0S memory options such as caching or shadowing (wouldn't know what that was or where to find it) and it shuts down on me. Heres what comes up when i restart the computer.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8003490038
BCP3: 00000000B6000000
BCP4: 0000000000010015
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files t... Read more

A:Blue screen shutdown

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RELEVANCY SCORE 55.6

I got this Firefox Crashed, then Suddenly it when to a Blue Screen saying this: I then got this when i Logged back onto the computer.Anyone know how to fix this? or what went wrong? What Caused it?I have Vist Home PremiumI have 4GB of ramNever had an error like this before.

A:Blue Screen - Shutdown

There are a number of knkow issues with this problem on Microsoft's website. (Knowledge Base) I'm not quoting specifics as I don't know what issue applies to you.You Can search for Win32k.sys on the microsoft website to do some further research. Generally speaking, you want to update all the drivers on your system,and run windows update. The most likely cause is a poorly written driver, although several other issues could cause the same problem but are out of scope for this support.This is kind of like a math problem in that you have many problems that affect Win32k.sys and generally speaking, one solution.The solution being updated drivers and Windows Updates.Let us know what happens after you perform those tasks, and I'll address this further if necessary.Good Luck.PS. For the Tech Heads, Win32k.sys seems to be a service or protocol related to allowing services/processes to create GUI Items. One example from ATI isthe Catalyst Control Center from ATI which can cause this error:http://support.ati.com/ics/support/default...uestionID=26900Another is here from Microsoft:http://support.microsoft.com/kb/834450It is possible tha a virus causing this, But I'm doubting that due to the Stop Screen error, but here is the Virus information:http://support.microsoft.com/kb/294728

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RELEVANCY SCORE 55.6

My computer bluescreens on shutdown only, probably 75% of the time. The error message is: DRIVER_IRQL_NOT_LESS_OR_EQUAL. This does not happen on a restart. When I go to shut down, sometimes it does, but usually it just hangs as windows is closing for a couple of minute & then displays a blue screen. I know the error indicates a driver issue, but how can I find out which one? It's done this since I built it. There is nothing in the event log to indicate a problem.

Motherboard: Asus P5Q-E
Processor: Core 2 Duo E8500
Memory: 4GB
Video cards: Radeon 3800 & 4550
OS: Windows XP Pro SP-3
 

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RELEVANCY SCORE 55.6

within 5 minutes of starting my computer it goes blank with a blue screen and an error message: WHEA_UNCORRECTABLE_ERROR. It will restart. During the restart period the message on the screen first is: START PXE over IPVA then: PXE-E18 SERVER RESPONSE TIME OUT. After this restart or I manually shut it down and restart it works fine all day until the next morning then the sequence starts all over. I'm running Win 10. I've been trying to solve this problem for six months.Thanks,Don

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RELEVANCY SCORE 55.6

Windows is shutting down randomly. Blue screen. Problems:

Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 8708C755
BCP3: B639567C
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini092513-01.dmp
C:\Users\kmballiett\AppData\Local\Temp\WER-447052-0.sysdata.xml
C:\Users\kmballiett\AppData\Local\Temp\WER191B.tmp.version.tx

This has happened numerous times. Also, on start-up, I am having "Windows Installer" "Tray Ap" "HPP" after trying to uninstall an old printer.
 

A:Blue screen shutdown

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RELEVANCY SCORE 55.6

Every time i try to shutdown my PC ever since yesterday it keeps giving me the blue screen. I haven't installed anything but i have kept my PC in sleep mode for a very long time.
I got this program called "WhoCrashed" that tells me the reasons of a blue screen or of a crash and these are the results.

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Fri 31-Aug-12 5:49:06 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\083112-29764-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA8005824B30, 0xFFFFFA8005824E10, 0xFFFFF800035CF720)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 31-Aug-12 5:49:06 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA8005824B30, 0xFFFF... Read more

A:Blue screen when try to shutdown

Please follow:
http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 55.6

Hey there everyone. So I like to think of myself as pretty computer savvy, and have managed to solve all of my other computer hiccups without too much trouble. Not this one however.

About 4 weeks ago, I went to shut down my laptop, and it blue-screened right after the "Shutting Down" image had been up for a bit. It said something about usbhub.sys. I have been looking all over the internet, and tried pretty much all of the fixes without any luck. It's not a life threatening issues since I can just hard shutdown, but it does make it a pain to do updates. I hadn't started doing anything any differently that I had, which is why it surprised me.

Once it blue-screens, it restarts the computer. If I do a hard shutdown, it sometimes goes and does the whole disk check, but not always.

Thanks in advance!
 

A:Blue Screen On Shutdown

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RELEVANCY SCORE 55.6

Hi,
Just lately my computer has developed the following faults and I was wondering if they are connected and what is causing them.
When I go to shut down I immediately get a blue screen with several error numbers,also sometimes I will start a program and it will disappear off the screen and I will have to restart it.

A:Blue screen on shutdown

Welcome aboard Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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RELEVANCY SCORE 55.6

For the second time now, whenever I go to shut down my laptop this blue screen shows up for no more than 2 seconds..so I wasn't able to read everything on it, but I tried to scan it quickly and all I could see was:
"Windows encountered a problem and needs to shut down to prevent damage".
Then after that, it goes away and my laptop shuts down normally.

But what is this, and why does it keep showing up?..before turning off my laptop I closed all my programs and everything, nothing was open. Is this something I should be worried about?
I scan my laptop regularly too..I'm just a little bit worried, is there a problem with my laptop?

Can you guys please help me out?
I don't think I've ever had this before..

-Thanks! =)

A:Blue screen at shutdown ++

Post in the BSOD forum: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista

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RELEVANCY SCORE 55.6

My computer always turns to blue when shutting down.

BCCode: 1000007E
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8000324C1B
BCP3: FFFFF88003385798
BCP4: FFFFF88003384FF0

Windows7_Vista_jcgriff2.zip

A:Blue Screen on Shutdown

Hello xtiantech23 and welcome to TSF!

The attached dump is a 1000007e: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M pointing to Microsoft system file and is likely not the true cause of the crash. Given that you mentioned you BSOD on shutdown, it's likely a 3rd party driver issue.

I'd recommend enabling Driver Verifier to see if we can snag a 3rd party driver culprit:

http://www.techsupportforum.com/foru...ed-473665.html

Regards,

Patrick

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RELEVANCY SCORE 55.6

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 00000003
BCP2: 88B2C030
BCP3: 88B2C19C
BCP4: 82C33D90
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\052110-19312-01.dmp
C:\Users\Exshinigami85\AppData\Local\Temp\WER-69014-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:Blue Screen on every shutdown

Please zip up and upload the contents of the C:\Windows\Minidump folder
This single memory dump file doesn't list any specific issues.

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:





Quote:
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers. Please pay particular attention to any dated 2007 or earlier:

Code:
HCWBT8XX.sys Wed Jan 25 16:14:06 2006 - Hauppauge WinTV WDM Driver for Bt848
CT20XUT.DLL Mon Aug 20 07:42:37 2007 - Creative 20X Utility Effects
ctaud2k.sys Mon Aug 20 07:40:42 2007 - Creative Audio Driver (WDM)
CTEXFIFX.DLL Mon Aug 20 07:42:34 2007 - Creative XFi Eff... Read more

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RELEVANCY SCORE 55.6

Hi
I am getting a blue screen with
'driver_irql_not less or equal' and then laptop shuts down

I am running Windows 7 on an Acer Aspire 5738Z

My only recent downloads were AVG anti virus and Skype

Any suggestions appreciated

Thanks
Rory

A:Blue Screen then shutdown

post the mini dumps



http://www.techsupportforum.com/f217...ns-452654.html

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RELEVANCY SCORE 55.6

Hello

Im having windows blue screen when i shut down windows 7. The shutdown screen appears "Logging off..." then "Shutting down...", then blue screen appears.

At the bottom it says "Dumping physical memory to disk" and has a counter 0 to 100. My computer restarts instead of shutting down and screen comes up windows did not shut down correctly and i can choose to start in safe mode or normally.

When 7 starts and i log on I get that windows recovered from a serious error, I copied the error message below. Any incite would be helpful.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: cf
BCP1: 8F12F9CC
BCP2: 00000008
BCP3: 8F12F9CC
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\110109-45781-01.dmp
C:\Users\Kyle\AppData\Local\Temp\WER-66109-0.sysdata.xml

A:Blue Screen on shutdown

  
Quote: Originally Posted by kdh5039


C:\Windows\Minidump\110109-45781-01.dmp


It sounds like a driver issue. Could you please zip and upload the .dmp file from the mini-dump folder?

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RELEVANCY SCORE 55.6

After buying my new computer 3 months ago, a series of issues have started.
On and off, Somtimes within days other times only within weeks i get a blue screen shutdown. All i manage to read is "Driver - Equal to or less" and then bum..

My info is:

Win 7 home
msi motherboard z87-g45
intel i5 4670k
gtx 760 twinfrozr
In my log i find the folowing description: ( im not a comp. wiz, so i might be looking in the wrong place?)

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2013-11-06T14:02:16.000000000Z" />

<EventRecordID>25247</EventRecordID>

<Channel>System</Channel>

<Computer>NielsSmed-Pc</Computer>

<Security />

</System>
- <EventData>
<Data>15:01:05</Data>

<Data>‎06-‎11-‎2013</Data>

<Data />

<Data />

<Data>4387</Data>

<Data />

<Data />

<Binary>DD070B00030006000F00010005001E01DD070B00030006000E00010005001E01600900003C000000010000006009000000000000B00400000100000000000... Read more

A:Blue screen shutdown - need help

I've tried updating various drivers, but so far no luck, so having trouble issolating/identifying the problem :(

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RELEVANCY SCORE 55.6

Greetings techguys.com'ers!

I am having issues with my laptop.
ASUS F5 Entertainment system, about 3 years old.

I get blue screen of death after shutting down. It went through a phase of restarting when I told it to shut down, I put this down to over heating. However the problem persisted and I was conscious of continuously holding down the power button and damaging my C drive. Looking on the internet and found that through control panel stuff I could cancel automatic restart on critical error. This then caused my laptop to go through logging off, shutting down screen, then the monitor darkened then around 50% of the time, JUST before it shuts down I get the blue screen of death:

driver_irql_not_less_or_equal

Then the techincal information it gives is:

0x00000001 (0xcff30023, 0x000000ff, 0x0000000b, 0xcff30023)

Only things of note recently include the addition of a newer version of Norton (I know) and spybot search and destroy before Norton, however these were added in an attempt to find out if a virus was causing the restarting problem!
A friend has suggested system restore for about a month ago (This has been about 6/7 weeks now. Talk about putting problems off!)

Any ideas?

Thanks a lot!
 

A:Blue screen just before shutdown

Here is what microsoft says about it.

Stop 0x000000D1 or DRIVER_IRQL_NOT_LESS_OR_EQUAL
The Stop 0xD1 message indicates that the system attempted to access pageable memory using a kernel process IRQL that was too high. Drivers that have used improper addresses typically cause this error.

Interpreting the Message
This Stop message has four parameters:

Memory referenced.
IRQL at time of reference.
Type of access (0x00000000 = read operation, 0x00000001 = write operation).
Address that referenced memory.
Resolving the Problem
For additional troubleshooting suggestions that apply to all Stop errors, see "Stop Message Checklist" later in this appendix.

Stop 0xD1 messages can occur after installing faulty drivers or system services. If a driver is listed by name, disable, remove, or roll back that driver to confirm that this resolves the error. If so, contact the manufacturer about a possible update. Using updated software is especially important for backup programs, multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.

updated and comaptiable drivers are very important when running XP. Check your hardware with the HCL www.microsoft.com/hcl If you hardware is not on the list it does not mean it won't work it just means it hasn't been tested by Microsoft and they won't Guarantee it to be compatible. If it not on the list check the manufacturer's website fo an up to date XP driver, if they don't have one you may ... Read more

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RELEVANCY SCORE 55.6

Hi there.

Once again my parents computer is in need!!

Whenever we go to Start--> Shutdown, everything shuts down (says Win98 shutting down etc). then all of a sudden the fatal blue screen comes on. And you just have to hold down the power button to turn it off....

Here is the HJT log.

Thanks

Amnesia

Logfile of HijackThis v1.99.1
Scan saved at 14:03:14, on 25/04/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\MOUSE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\WIRELESS DEVICE\WIRELESS KEYBOARD\MAGICKEY.EXE
C:\PROGRAM FILES\WIRELESS DEVICE\WIRELESS MOUSE\MOUSEAP.EXE
C:\PROGRAM FILES\DGDR HERMES\DGDR HERMES.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE
... Read more

A:Blue Screen on shutdown

MOVED

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RELEVANCY SCORE 55.6

I've been having an issue where my laptop, a Gateway NV52, displays a blue screen error as it is shutting down, and then it automatically restarts. After signing back in, the screen says that Windows has recovered from a serious error and shows details.

This is the error details I've gotten:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFFA60040FC1F1
BCP3: FFFFFA60017C48E8
BCP4: FFFFFA60017C42C0
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini080211-01.dmp
C:\Users\Kylar Stern\AppData\Local\Temp\WER-57111-0.sysdata.xml
C:\Users\Kylar Stern\AppData\Local\Temp\WER588A.tmp.version.txt

Read our privacy statement:
Microsoft Online Crash Analysis
How do I go about fixing this issue?

A:Blue Screen during shutdown??

You'll need to provide the logs.. Theres a thread on how to do it here:
Blue Screen of Death (BSOD) Posting Instructions

But it sounds like a poweringt down issue.

Post up the logs and someone will get back to you.

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RELEVANCY SCORE 55.6

I'm having a problem with my wife's brand-new PC with Vista. The blue error screen appears during all shutdowns and restarts. During shutdowns, after the blue screen appears, I have to hold down the power button to turn off the machine. For restarts, sometimes the computer restarts after displaying the blue screen and sometimes I have to hold down the power button to turn off the computer and then press it again to start up.

When I boot up in Safe Mode, the problem does NOT occur, so that means some application runs at startup that is not shutting down properly. I went through MsConfig and looked at the Startup programs. I unchecked the first 6 of the 12 programs, restarted (so the changes would take effect), and then restarted again (to see if the problem occurred). I still saw the blue screen, so that eliminated those startup programs as the cause. I eliminated the remaining startup programs the same way and then did the same for all the items listed under Services in MsConfig. Still no luck.

What else could be run during startup that's not run in Safe mode? Vista doesn't seem to have a step-by-step confirmation option for startup, and there is no .dbg file produced (as far as I can tell), so I'm at a loss to determine the cause of the problem. Any suggestions would be appreciated.
 

A:Blue Screen on Shutdown

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RELEVANCY SCORE 55.6

This morning when I shut down my laptop, it bluescreened just before it should have turned off.

It said something about USB, but the event log entry does not back this up. It is odd it says USB, especially after my problem that was fixed last week that I also reported here on TSG. Here is the event log entry:

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 12/09/2011 09:12:58
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Tech-Admin
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x0000000000000006, 0xfffffa8004b4a000). A dump was saved in: C:\Windows\Minidump\091211-26972-01.dmp. Report Id: 091211-26972-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-12T08:12:58.000000000Z" />
<EventRecordID>16544302</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<... Read more

A:Blue screen on shutdown.

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RELEVANCY SCORE 55.6

I am running WinXP SP2 on 3 computers: a Dell9100, an IBM T40 and a Dell Optiplex. Automatic WinXP updates is turned on for all three. All 3 have recently developed the same problem. In particular, when they are shut down, the shut down process seems to hang just before the monitor would "go dark". Thus that "other" blue screen persists until the computer is manually turned off. This occurs about 50% of the time on any machine. Since all are set up for automatic updates and the problem started on all machines within a day or so, I suspect that a recent update to WinXP is the problem.

Any help would be appreciated.
 

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RELEVANCY SCORE 55.6

ok well heres the problem.

recently, two computers at our office started having problems with shutting down. the computer would go through the shutdown process and everything seems fine until the very last second before the power cuts, it blue screens with

IRQL_NOT_LESS_OR_EQUAL
followed by the stop code

STOP: 0X0000000A (0x000000B0, 0X00000002, 0X00000000, 0X805E33D)

both systems are running win xp sp2.
did some research on this particular stop code, came up with a few suggestions along with microsoft's suggestions.

i tried:
last known good configuration
reseating the ram
disabling all the startup apps

none of which worked. i was going to try to repair the os using the xp install cd. but before i did i wanted to see what other people though about it.

lastly, no new hardware was added to the systems recently, so i think the culprit is some software the guys from higher up pushed out remotely.

any ideas?
 

A:blue screen on shutdown

Here... try this. Might help you out:

http://support.microsoft.com/kb/311806
 

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RELEVANCY SCORE 55.6

So occasionaly by computer will shut off and display this message.


Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8008664420
BCP2: FFFFF88014056520
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\060211-21715-01.dmp
C:\Users\ScottG\AppData\Local\Temp\WER-55505-0.sysdata.xml
I was wondering how I can fix this, as I dont know if its a bad video card or what. I know NOTHING about computers really and only the very basics. Any help at all on how to fix would be much appreciated. I run on Windows 7.

I apologize for the lack of information, I tried to follow the instructions, but wasnt clear on where to download the windows 7/vista exe file. Im completely lost.

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name GAMER-RIG
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor AMD Phenom(tm) 9950 Quad-Core Processor, 2600 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2002, 9/11/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Stat... Read more

A:Blue screen shutdown

Press Windows Key + Break. Click on Device Manager on the upper left side. Click on Display adapters. Do you see a yellow triangle with an exclamation point? Right-click on your display adapter and click Properties. Click on the Driver tab. Capture the screen and post it here or type everything above the Driver Details button.

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RELEVANCY SCORE 55.6

Each time I shutdown my computer (Latitude D820, XP Pro SP3) in any form - that is, a re-strart or a complete shutdown - I get a blue screen stating thus:

IRQL_NOT_LESS_OR_EQUAL

Technical Information:

*** STOP: 0X0000000A (0X000002F4, 0X00000002, 0X00000001, 0X806E6A16)

Doing a trial and error search for the latest software installment requires patience I don't have. Is there a program that will pinpoint it for me. Preferably one I don't have to spent any money on.

A:Blue screen on shutdown

Double-click BlueScreenView.exe file to run the program.

When scanning is done, Edit/Select All...then File/Save Selected Items. Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Louis

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RELEVANCY SCORE 55.6

hi i just had an unexpected shutdown and im wondering what caused it ?? if you would be so kind to help me, i managed to get this error message when it restarted

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: A49FFFF6
BCP2: 00000002
BCP3: 00000000
BCP4: 8DEE8575
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini100908-01.dmp
C:\Users\dg\AppData\Local\Temp\WER-176639-0.sysdata.xml
C:\Users\dg\AppData\Local\Temp\WER8A63.tmp.version.txt



can you let me know what has happened and talk me through your fixes if it is needed,
many thanks in advance

A:blue screen shutdown

Quote:





Originally Posted by grantb685


BCCode: d1
BCP1: A49FFFF6
BCP2: 00000002
BCP3: 00000000
BCP4: 8DEE8575





Hi Grant. . .

The BCC = Buchcheck code = 0x000000d1 (0xa49ffff6, 0x00000002, 0x00000000, 0x8dee8575). 0xd1 = DRIVER_IRQL_NOT_LESS_OR_EQUAL
and indicates that a kernel-mode driver attempted to access pageable (or bad) memory at a time when it should not have. I need some system info from you as well as the dumps. {Please do the following:



Download the attached zip file and extract the batch and exe file to your desktop. Go to your desktop, right-click on the batch file and select run as administrator. You will see the black "DOS" screen appear and scroll and it will provide you with the status of the script. Then the AutoRuns viewer screen will appear - let it scan (look on bottom-left for status - "scanning..."). When AutoRuns is finished, the screen will close. The batch job will take ~ 5 minutes to run.



The output will be in a new folder found within your documents folder named TSF_Vista_Support. Zip the contents of the new folder up and attach to your next post.



Any ? - please let me know.



Regards. . .



jcgriff2



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RELEVANCY SCORE 55.6

My computer will unexpectidly shutdown and then restart. Before it restarts i get a blue screen. Then it will restart and when i log into vista it will have "problem reports and solution" pop up and say that there was an unexpected shutdown. When i go into the "problem reports and solution" and click on the problem i just had it shows this window...

A:Blue Screen Shutdown

this is what i found on microsoft help http://support.microsoft.com/kb/903251 at the bottom of the page it indicates a virus so a good precaution would be to run your av and other malware hope this is of help

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RELEVANCY SCORE 55.6

New Windows 7 build - 1 month old. I have been getting a blue screen every time I shut down. I have collected the following ones:

Page_Fault_In_Non_Paged_Area STOP 0x00000050 0xfffffA8002C2ED0A
Special_Pool_Detected_Memory_Corruption STOP 0xFFFFF9800380EFF0
Driver_Corrupted_Pool_Memory STOP 0x000000DE 0XFFFFF8A00C6E8408

Others - C0000221 Unknown Hard Error NTDLL.DLL - 0X0000000A, 0x0000007E references TCPIP.SYS

I have updated the MB's BIOS to the latest (Rev. 2 F4), updated the video card with the latest ATI drivers, updated the on-board NIC and sound drivers. I ran 2 different memory checks (came up clean, but I am not ready to rule it out 100% yet), have temporarily disabled my spyware/antivirus client (Vipre) and still getting errors. I'm hoping someone who knows something about these errors can point me in the right direction. Minidumps attached.

Assistance would be greatly appreciated!


Brief System Specs:
OS Windows 7 Ultimate x64
CPU AMD Phenom II X6 1090T
Motherboard Gigabyte GA-890FXA-UD5
Memory G.Skill 8GB (2x4) DDR3 1333
Graphics Card Gigabyte GV-R583UD 1GB Radeon 5830
Sound Card Integrated

A:Blue Screen every shutdown

16 memory dumps from 23 Oct to 09 Nov 2010 (2? weeks)

Most likely this is due to gdrv.sys - a driver component of your Gigabyte Tools program (I'm guessing the ET6 program). Please uninstall the program - then to be sure, check in C:\Windows\System32\drivers to make sure that gdrv.sys is gone. If not, try renaming it to gdrv.BAK

If possible, could you please zip up a copy of that file and upload it with your next post. That way we'll be able to have a closer look at it to see if there's any other info that'll tell us where it belongs.

Keep an eye on Catalyst Control Center as there have been issues with older installations.
Please don't use registry repair/tweaking utilities as they can cause more problems than they are worth.

FWIW - nearly all of the BSOD's blame this file, so it's most likely the cause of your BSOD's. I think that it's installed from the Windows Update site when you're installing Windows - rather than being installed with the Gigabyte utilties, but that's just a guess on my part as I don't have a Gigabyte mobo to test it on.

BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Nov 8 23:32:42.548 2010 (UTC - 5:00)
System Uptime: 0 days 2:35:51.860
*** WARNING: Unable to verify timestamp for gdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for gdrv.sys
Probably caused by : gdrv.sys ( gdrv+30c7 )
BUGCHECK_STR: 0xC1_24
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAM... Read more

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RELEVANCY SCORE 55.6

Almost every time I shut down windows 7 Pro I get a blue screen.
The technical info
Stop: 0x0000005 (0x0000000000000008, 0x0000000000000002, 0x0000000000000000, 0xFFFFF80002FACB05)
I would like to resolve before I upgrade to Win 10

Thanks

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