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Windows 7 unable to get the password prompt when I click on user id Icon. Unable to run safe mode with command

Q: Windows 7 unable to get the password prompt when I click on user id Icon. Unable to run safe mode with command

I have Windows 7 Professional version installed. After it boots up and it goes to Login Screen. I click on user name icon and it tries to look for the password and it comes back to same USDER ID Icon. It goes in a loop.

I tried to book in SAFE mode and same thing happens.
I tried to do SAFE Mode in Command network. It does not go to Command prompt. Goes back to same login screen.
It is running on my Leonovo laptop.

Thanks,

RELEVANCY SCORE 200
Preferred Solution: Windows 7 unable to get the password prompt when I click on user id Icon. Unable to run safe mode with command

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows 7 unable to get the password prompt when I click on user id Icon. Unable to run safe mode with command

Hi,

I found several users who had the similar issue as yours, they gave the advices may help you, please refer to the link:

Unable to log into Windows 7, no password prompt on welcome screen:
http://answers.microsoft.com/en-us/windows/forum/windows_7-security/unable-to-log-into-windows-7-no-password-prompt-on/9b3e65c9-c9c3-418a-8a96-f445359d475b

If the problem still persists, I?m afraid there is something wrong with your Leonovo laptop, you may need to connect manufacturer for further help.

Best Regards,
TaoPlease
mark the reply as an answer if you find it is helpful.
If you have feedback for TechNet Support, contact
[email protected]

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RELEVANCY SCORE 99.6

I have a utility I run on some customers' machines that requires being run from safe mode. I already have the utility automated via batch, and would like to just run one SFX app and move on to the next machine, knowing that this app will reboot the machine into safe mode w/ command prompt, run my utility, and reboot the machine back into normal mode (the standard shutdown -r -t 01 is easy enough, but there are no modal options!). Also, if this can be done, how would I then make sure that the current user logs in automatically, rather than have safe mode stop at the log-in screen?

The utility in question is a simple "Common Software Package" which includes some software such as Reader and Flash. Some of the software included cannot be installed while an antivirus is running (at least any that have tamper-protection) due to the registry editing involved, but are completely positive in nature (one such software package simply checks the current registry vs. a backup it takes on each shutdown to look for any discrepancies, adjusted for installed software, of course). The packages do not require Windows Installer service to be running, so I have found SM w/ CP to be the best option.

Any help with this would be appreciated.

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RELEVANCY SCORE 99.2

Hi All, I just tried to use combofix in Windows 8.1 Safe Mode with Command Prompt, and it gave me an error message of "Windows 2000 is not supported".Interesting ....So I ran it in Windows normal mode and said it couldn't run, not the same error message, but it didn't run.Anybody else run into this issue? Thanks,DonlizardEdit: Moved topic from Windows 8 to the more appropriate forum.~ Animal

A:Combofix in Windows 8.1 Safe Mode with Command Prompt

Theres about 1000 threads floating around here that specify that ComboFix isn't compatible with Windows 8 yet...

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RELEVANCY SCORE 97.2

I was trying to fix a problem I was having with the cursor and in the process, I downloaded Windows update which included Microsoft.Net framework 2.0; Microsoft.Net framework 3.5 SP1; Microsoft.Net framework 3.0 Service Pack; and Security update Windows XP KB973869. Since it did not fix the problem with the cursor, I decided to use Roxio Back on Track 3 program to restore the computer to a previous state. When I tried to restore the computer to an earlier state, Windows was unable to open. I got a message that said "the file "system32\drivers\Ntfs.sys is either corrupt or missing." So I tried to reinstate the computer to the original settings before I tried to restore it, but I got the same message. I tried to use the Windows CD to restore the file using the command: CD system32
ren ntkrnipa.exe ntkrnipa.old
ren ntkrnipa.exe ntkrnipa.old... but, when I entered the command in red, it said "the system cannot find the file or directory specified." Then, I used the command: copy cd:\i386\ntfs.sys drive:\windows\system32\drivers. Again, I received the same message. Please tell me how to restore the computer to the original state. Then, I'll worry about the cursor problem later.
Thanks
 

A:Unable to Open Windows and use Command Prompt

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RELEVANCY SCORE 96.4

I have Windows 7 Professional edition (64-bit) installed on my machine.

My computer was linked to a network earlier, where it was mandatory to enter user credentials (ctrl+alt+del) to login every time. When I got off the network, I tried deleting my user profile so I wouldn't have to login every time. Instead, what happened was that I was stuck with the administrator profile.

About a half hour ago, I tried to remove it yet again. What I should have done was just try to disable ctrl+alt+del but I ended up disabling the administrator profile.

The worst then happened, I was locked out of my own computer (obviously I had to try to see if the 'disabling' actually worked). Ever since, I've been scouring discussion boards all over to figure out how to get back it.

Turns out, I can enable the administrator profile through the command prompt.

Here's where the problem lies:-

I CAN'T GET TO THE COMMAND PROMPT WHEN I START MY COMPUTER!

Every time I try to start the computer in SAFE MODE WITH COMMAND PROMPT, it keeps going back to the Windows user login.

How do I stay with COMMAND PROMPT so that I can re-enable the administrator login? Is there a hot key or something I can press that will help staying on the command prompt?

Please help, I'm desperate.

P.S. I don't have the Windows 7 installation CD either.

A:HELP! - Unable to login to Windows 7 or get to COMMAND PROMPT at start

Don't delete ANY User Profiles. It there is no Profile, you can't run Win 7. Did you make a System Repair disk when your PC was working? That could solve your problem. Do you have a 25 Character Product Key that should be on a sticker on your PC case? You can use this to activate your Win 7 after the install. Let us know the answers to above and we can proceed.

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RELEVANCY SCORE 94

BOOTING PROBLEMS Cannot even boot to safe mode with command prompt after failed windows vista updateCan't format laptop but couldn't even boot in command promptI installed some Windows Updates requested by Windows Vista, and when booting to terminate the installation... lights went out and now I cannot boot in:Safe modeSafe mode with networking Safe mode with command promptLast Known Good Configuration (advanced) Directory services restore modeShould I run System Restore?I DO NOT want to lose my data, or format the hard drive.When try to boot in Safe Mode what I get is the black windows "safe mode" desktop, and in the corners of the desktop "Safe mode" as usual but only mouse responds. no keyboard. No Explorer, no command promptWhat should I do???Thanks!!!

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RELEVANCY SCORE 94

Hello,

I'm not sure if this is due to a virus but when I received one of those Windows NT server shutdown notice, although I'm not logged into any servers, and from then on, I haven't been able to log back into my system whenever I'm coming back from a password protected power-save screen; it says I have the wrong password but it's definitely correct!

I'm also bombarded with zongo and istbar.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 8/4/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 13:35:56, on 14/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.2.135:999
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4... Read more

A:Unable to login after power safe mode with password enabled.

You do not appear to have an anti-virus application installed on this machine. Let's start off by getting you a free but yet effective antivirus program. Please choose one from any of these 3 programs which are free for home use: AVG Anti-Virus
Avast Home Edition
BitDefender Free Edition v7

After you have installed the antivirus program, have it updated to the latest virus definitions.

Reboot into Safe Mode & perform a full system scan.

Save the logs from that scan & post it here in your next reply along with a new HJT log.

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RELEVANCY SCORE 92.8

My idiot self put a password on my computer to protect it temporarially, then by gods sense of humor the computer shut down through loss of pwer. But the password didn't save correctly and now I can't get on my account. It's the only user, and whenever I try using safe mode with command prompt, it goes to the user log in screen, which defeats the purpose.

In short, I need to reset my passdword, while not being able to log on in any way through the username. I would rather not have to wipe my harddrive, I have no recovery disc, nor partition for some reason. If I have to I will wipe my harddrive then download win7 again, but I need to know how to do that first. Any help?

A:Password reset, unable to access new computer, safe mode not working

Hello Data, and welcome to Seven Forums,

The tutorial below may be able to helo with this. It sounds like you may need to use OPTION FIVE.

User Account - Reset Password in Windows 7

Hope this helps,
Shawn

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RELEVANCY SCORE 92.8

I am unable to enter safe mode by pressing F8 repeatedly. Instead, I am told to Please select boot device:
SATA: my drive
SATA: my drive
SATA: ASUS dvd writer
Enter Setup
Clicking any of the drive would bring me back to 'The User Profile Service failed the logon' screen. The computer is not a new build. I've had it for years. It was fine the day before so I have no idea what is going on. Any help would be greatly appreciated.

A:Unable to enter safe mode to fix 'The User Profile Service failed the login.'

Can you boot into Windows at all, or do you only get the option to select a boot device?
 
Have you tried restarting the computer?
 
Do you have the installation disc for this version of Windows 7?

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RELEVANCY SCORE 92.4

When I boot the computer and press F8, it shows options to boot in various modes and i can not run my operating system in normal mode and not have win os disc.
I choose "Safe mode with Command prompt".
But instead of displaying me the command prompt on the login screen it shows me the normal login screen....
windows loads files but does not show the dos screen even if i choose simple 'safe mode' option.
What should I do to resolve the issue? I want the command prompt. All your replies are much appreciated.thanks a lot

A:how to get command prompt through safe mode

You need to log in also when selecting Safe Mode with Command Prompt. Simply log in, windows will then show you the Safe Mode Command Prompt.

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RELEVANCY SCORE 92.4

when i press f8 in win 7 i have the option of 'run safe mode with command prompt' but it does not work on choosing it.

one thing more i can not run my operating system in normal mode and not have win os disc.

so, help me how to enter into cmd on rebooting the system.thanks

A:how to get command prompt through safe mode

Hi,

Firstly you will need to create a System Repair Disc

Boot from the System Repair Disc.

Then follow this tutorial: Command Prompt at Startup

cheers

Dave

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RELEVANCY SCORE 91.2

Hi,

I was trying to clear the index.dat files through a boot in "safe mode and using the command prompt"/clear Index.dat files. However, the screen freezes and the system (WIN2KPRO) does not completely initialize.

I have again rebooted my system in "safe mode", opened the command prompt but have been denied access to erase the index.dat files (The process cannot access the file because it is being used by another process).

I have two questions, :
1) Why could I not boot in "safe mode and using the command prompt"

2)Why when I am in safe mode, I still have no access to erase .DAT files?
 

A:Cannot boot in safe mode with command prompt

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RELEVANCY SCORE 91.2

Hello,

I have here a pretty stupid problem. I had to enter Windows 8 in safe mode with command prompt to do something. After I did that, I pressed alt+F4 to exit the command prompt, so now I have a complete black screen with a cursor that I can move. I want to exit the safe mode now, to reboot again in normal mode. However, there is nothing to click on, alt+F4 doesn't work, ctrl+alt+del doesn't work, etc. There are some things that do work (for example win+P to connect a second screen, but I don't need that...). When I press the power button, it just goes to sleep. So I just want to get out of this situation. If anyone knows how to bring up command prompt again or shut it down completely, let me know please.

Thanks,
Japeroen

A:How to exit safe mode with command prompt

Well guess what. After nearly 1 hour of trying to exit, I tried one more time after I posted this tread and it worked by pressing the power button... I don't understand it... But hey, it's solved, so I got that going for me, which is nice.
Thanks!

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RELEVANCY SCORE 91.2

Ok, this is so screwed up you just won't believe it.

I had a problem that I won't go into now but I got to the point where I decided the only recourse was to re-install XP. After the install, it told me I needed to register before I could log in. Ok, fine. So I hit OK and it crashes. I figured out that it would let me log in if I booted into safe mode. At some point I set msconfig to automatically boot into safe mode. Now when it boots into safe mode I get the message requireing me to register, but then I get a message saying I can't register when in safe mode. But until I log in, I can't set msconfig to boot normally. So I'm stuck. Where do I find the ini or whatever file that is booting it into safe mode?
 

A:How to turn off safe mode in a command prompt

well, if you can enter safe mode - go to run -> msconfig -> boot.ini -> and uncheck boot in safe mode.

You only need to activate windows, registring is optional.
 

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RELEVANCY SCORE 91.2

When I boot to safe mode with command prompt, the cursor is frozen, and I cannot type. I have no recourse but to turn the machine off manually. Command prompt works fine when I invoke from the XP shell. Celeron 2.4GHz, 512 MB RAM, XP Home Ed. SP2.
 

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RELEVANCY SCORE 90.8

I just recently installed the Windows 8.1 update earlier today. Immediately after the required restart, my computer has not been working properly. As soon as I log on, the desktop flashes back and forth from the desktop picture to the color of the menu background. It flashes back and forth pretty quickly and while this is happeneing I can't perform any functions. When I try clicking on the internet or anything else it is nonresponsive. I tried doing a system restore but after my computer restarted it said the restore was unsuccessful. I tried it again, as well as trying it from a different restore point but neither would work. I then attempted to restart my computer in safe mode but immediately got a pop up saying: "The instruction at 0x35f7649c referenced memory at 0x35f7649c. The memory could not be rewritten. Click OK to terminate the program." After clicking OK, the popup immediately came back and neither clicking OK or pressing the X in the upper right would make it go away and it would just immediatley pop back up and I could not click on anything else while it was up. Also while in safe mode, my desktop shortcuts and desktop picture were again flashing. I'm concerned I have a virus but not exactly sure how I got it or how to fix it. I have Webroot installed and it alerted me to a potential virus a couple days ago but when I tried to fix it, it said something about my product key expiring it and since it wasn't causing my any problems I ignored it. I also have... Read more

A:Flashing desktop, unable to restore, unable to safe mode

Sounds like incorrect Video driver installed.

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RELEVANCY SCORE 90.8

I noticed my BitDefender was not running and sent an email to the company.  They sent me back a response that the licensing code was not valid (after two years) and they had disabled the software (without notifying me).  I downloaded AVAST and immediately started having lots of problems such as unable to shut down, screens freezing.  I unstalled, but the problems continued.  I did a system restore back to the installation of AVAST, but stil having problems  I purchased a new BitDefender, but it will not install.  I tried updating Windows Security Essentials, but it will not install.  I think something has hijacked my internet as it does not come on for a few minutes after I start the computer.  I am unable to start in safe mode to try to install that way.  Please help!

A:Unable to load antivirus; unable to start in safe mode

Exactly...what AV programs are currently installed on this system?
 
Installing more than one is a known invitation to unpredictable system problems.
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 90.4

Is this a new version of the virus?  I can't boot into safe mode with command prompt.   Using windows 7.  Any advice?
 
Thanks,
Shelby

A:FBI virus will not let me boot to safe mode with command prompt...

Hello Shelby I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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RELEVANCY SCORE 90.4

Hello there!
Recently, my laptop has been freezing upon startup. Over time it got worse and now it just starts up on Safe Mode and command prompt.

I would appreciate any help and information on what to do to solve this issue.

Thanks

A:Laptop starts up with SAFE MODE/ command prompt

Welcome
I have moved your duplicate post, since duplicated posts are not permitted.
Try with a clean boot. If this solves your problem follow the instructions. This will work with Seven as well as Vista.
If it does not work. Run a full anti virus scan, download and run a full scan with malwarebytes.
Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Forums

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RELEVANCY SCORE 90.4

Hi all!I have big problems with one of my computers; when I login Windows Explorer almost immediately crashes and restart.After a few seconds this is repeated, continuously.I have downloaded FRST and run the scan feature.Please find the attached "FRST.txt" file.Thanks in advance./bomibaScan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 16-02-2014Ran by SYSTEM on MININT-2TJ49TG on 17-02-2014 20:22:08Running from L:\Windows 7 Professional (X64) OS Language: English(US)Internet Explorer Version 11Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.The only official download link for FRST:Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/Download link from any site other than Bleeping Computer is unpermitted or outdated.See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==================== Registry (Whitelisted) ==================HKLM\...\Run: [AdobeAAMUpdater-1.0] - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [499608 2011-06-16] (Adobe Systems Incorporated)HKLM-x32\...\Run: [HP Remote Solution] - C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe [6... Read more

A:Explorer keep restarting and I cannot run in Safe Mode with command prompt

Could somebody please tell me how to proceed with this?
Thanks in advance!
/bomiba

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RELEVANCY SCORE 90.4

http://www.bleepingcomputer.com/forums/t/586028/computer-boots-to-command-propmt

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RELEVANCY SCORE 90.4

I woke up this morning to the FBI virus on my Dell Desktop. It will only boot in safe mode command prompt. Does anyone have any suggestions? Any help is greatly appreciated

A:FBI virus only boots in safe mode command prompt

Run these commands in the command window(bold ones)
 
net user test /add
press ENTER
net localgroup administrators test /add
press ENTER
 
Restart the PC and let me know if you can boot into test account

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RELEVANCY SCORE 90.4

Hi, my computer is infected with some type of malware, but in trying to fix it i might have caused more damage.

Malware/virus had disabled the "Run" option from the start menu, as well as the Task manager. I tried to start it in safe mode (by rebooting/ F8/ Safe mode) but the computer would stop in the middle of the process and shut down. So i restarted the computer in normal mode, searched for msconfig and selected the option to start in safe mode by default. I somehow thought that doing so would guarantee that the safe mode process would be completed. Looking back, i should have thought it out better...

Now, the computer immediately tries to start in safe mode, but again it stops in the middle of the process and shuts down.

Is there any way to disable starting in safe mode from the command prompt? (since I can still access it through Recovery console)....

thanks for your advice

A:[SOLVED] Disable Safe Mode from Command prompt?

Hi fcojmejia !

What happens when you press F8 at startup and choose last known good configuration or normal mode ?

If the above doesn't work you'll need to modify the boot.ini file. Checking the safe mode option in msconfig adds a /safeboot:minimal option at the end of the operating system line in the boot.ini file. You can either boot on an XP CD, enter the recovery console and type bootcfg /rebuild at the c:\windows\ prompt to rebuild a normal boot.ini file, or boot using another bootable CD that supports NTFS to edit the boot.ini file manually.

Once you're back in Windows follow these instructions to post a log and get some help from our security analysts about your malware infection.

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RELEVANCY SCORE 90.4

lock up this morningEdit: Moved topic from XP to the more appropriate forum. ~ Animal

A:FBI virus only boots in safe mode command prompt

Welcome aboard
 
I'll report this topic to appropriate helpers.
Hold on there.

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RELEVANCY SCORE 89.6

This all started when computer would lock up after about 5-10 mins of use. I figured it was a virus since our virus protection lapsed(go figure). So first thing I did was run hijackthis and I will post the log from that. Then downloaded Malwarebytes and did a scan and removed all that with no luck on the computer working any better. So I figured it was time to start safe mode. Well, that just got me in to more trouble. I now boot up to safe mode with the cmd.exe screen. I have tried F8, F6, F12 and esc. They all get me to the same screen of starting in safe mode or windows normally. Anything I choose gets me back to the command prompt in safe mode.

One last thing, this is a Gateway Netbook without a cd rom.

Log is as follows:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:07:13 AM, on 11/7/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\lxedcoms... Read more

A:Probably Virus, No Malware, Stuck in Safe Mode with Command Prompt

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/426806 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 89.6

Hi I have been trying to fix my son's HP laptop. Its a Windows & Home Prem. Sorry the lap top I have registered with is mine but it's my son's which is poorly!
When we got back from holiday he went to use it and it wouldn't start up at all. I tried all of the F prompts I knew to get it to do something, F8 & F12 and eventually I got to the screen which says start up in safe mode with all of the options. I tried them all and then got as far as the laptop doing a start up like the first time we bought it, when you have to to register with windows etc. Then it kept freezing on that page where it says initialising.
I have finally got it to start up in safe mode with command prompts as I been following some of the suggestions I saw on line from your site and have just typed in the sfc/scannow in command prompt . It gets to 30% then freezes. I have tried it several times. I dont have a clue what to try next!
Please help?
 

A:Solved: Safe Mode in command prompt - start up then freezes

If I start up in normal mode it freezes on the welcome page sometimes, I have managed to get to the re registration form and thought I had cracked it but it froze on there as well. The fan does seem to be very noisy and its getting hot. Would this have anything to do with the problem as no new software was added prior to it not working.
 

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RELEVANCY SCORE 89.6

Hi, 
 
Seen a previous link with user Borachio back in May and am having exactly the same problem. I can boot using Repair my computer and get to command prompt, used Frst64.exe and get the text file but am stuck from there. Can anyone help with getting past that point. We are on Windows 7. 
 
This is the text file we get off frst64;
 
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 17-08-2013
Ran by SYSTEM on 18-08-2013 12:24:14
Running from G:\
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Recovery
 
The current controlset is ControlSet002
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [11779176 2011-02-18] (Realtek Semiconductor)
HKLM\...\Run: [ETDCtrl] - C:\Program Files\Elantech\ETDCtrl.exe [2589992 2011-04-05] (ELAN Microelectronics Corp.)
HKLM\...\Run: [Power Management] - C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe [1831528 2011-05-10] (Acer Incorporated)
HKLM\...\Winlogon: [Userinit] C:\Windows\system32\userinit.exe,,C:\Program Files (x86)\McAfee Security Scan\BJfOFeGc.exe
HKLM-x32\...\Winlogon: [Userinit] userinit.exe,,C:\Program Files (x86)\McAfee Security Scan\BJfOFeGc.exe [x]
HKLM-x32\...\Run: [SuiteT... Read more

A:FBI/ Police virus will not let me boot to safe mode with command prompt..

Hello Hayley I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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RELEVANCY SCORE 89.6

Cant boot in normal, safe mode or command prompt. System restore fails due to error code 0x80070002 (cannot find file specified) on any selected restore point. Command prompt from the system recovery options menu doesnt allow navigation on other drives, ie cd C:\ doesnt change to the C drive.
Not sure what to do, if I could get to C then could I get all my files across so I can just do a clean install and not lose my emails and pics?
Happened randomly, just woke it up after in standby overnight and had a bluescreen error, something like bad spool.
Please help me

 

A:Solved: Wont boot in safe mode or command prompt...

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RELEVANCY SCORE 89.6

hi,

By mistake i ran DEL C\WINDOWS\SYSTEM32\*.dll in safe mode with command prompt so as to remove one of .dll files which seemed to be a Mal ware which i am still not able to delete. But because of this i have lost all files with extention .dll got deleted from system32 folder . After this i have to repair the windows using windows C.D as my Windows went corrupt .

Now that i have Repaired windows i am still getting lots of error regarding various file name with extension .dll

I was wondering If anyone can tell me if there is any way to recover the lost files. or can suggest any alternative way to get this fixed .

plzz Help.

my logfile of HijackThis is patsed below

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:19:48 PM, on 3/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\PsCtrls.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Panda Security\Panda Antivirus 2008\PsImSvc.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Panda Security\Panda Antivirus ... Read more

A:how to recover deleted files in safe mode with command prompt

plz help.....................................
 

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RELEVANCY SCORE 89.2

I am running XP pro and have run into some problems. When I goto Start, Run and type in cmd the command prompt opens for a second and closes. When I goto Start, Programs, Accessories, Command Prompt, the window opens, but to run ping or any other command I have to put the .exe, etc. In the pasted all I had to do was type in the command that I want to run. What could be wrong or turn off in my computer?
Thanks,
gpeterden
 

A:Unable to run cmd or ping without .exe in Command Prompt.

Download pocket killbox from http://www.thespykiller.co.uk/files/killbox.exe & put it on the desktop where you can find it easily

now Start killbox paste the first file listed below into the full pathname and file to delete box

The file name will appear in the window and if the file exists it will appear in blue under that window then select standard file kill, press the red X button, say yes to the prompt and once the file deleted message comes up then repeat for each file in turn

C:\WINDOWS\system32\CMD.COM
C:\WINDOWS\system32\netstat.com
C:\WINDOWS\system32\ping.com
C:\WINDOWS\system32\regedit.com
C:\WINDOWS\system32\tasklist.com
C:\WINDOWS\system32\taskkill.com
C:\WINDOWS\system32\tracert.com

Then on killbox top bar press tools/delete temp files and follow those prompts and say yes to everything
==================
Get HiJack This V1.99.1 http://thespykiller.co.uk/files/hijackthis_sfx.exe - double click the DL file and click UNZIP letting it extract to its default folder C:\Program FIles\HiJackThis, run it from there, DO NOT fix anything, post the log here.
 

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RELEVANCY SCORE 88.4

Peace:
While using the Duplicate File delete tool in Comodo System Utilities, the Ntfs.sys drivers were accidentally deleted. Everything worked fine until I shut down. The system would not boot. F8 would not get me to the Safe Mode screen. After about a billion tries hitting F8, the Safe Mode screen appeared. I chose Windows XP Professional OS and the option Command Prompt. When I keyed Enter, I got that same error message about the repair disk which I don't have. Hit F8 again(just held it down) and got Safe Mode screen. Keyed the option Safe Mode and when entered, got that same error message. Hit F8 again and got Safe Mode screen. Keyed option 'directories'. Got same error message and a list of drivers(sys32\ntfs.sys) not on list. I was not able to get into the Safe Mode screen again no matter how many times I hit F8. The keyboard and mouse work while Safe Mode screen is on but don't work when trying to boot the machine. Any help would be greatly appreciated.

A:can't perform system restore through command prompt. option in safe mode

Boot to the XP CD and choose the SECOND repair option, allowing XP to install on top of itself. After completion you'll need to go to Windows Update and download & install all updates (except for hardware & driver related updates, which should never be downloaded from Windows Update - only from the OEM websites). Here is a clear tutorial on how to perform a repair install: http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/

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RELEVANCY SCORE 88.4

Yo, guys.

See, I am wondering if memory-resident viruses are merely capable of being discerned and knocked out by protection software in safe mode and by entering the command prompt and erasing them from there?

It's puzzling.

Anyway, thanks!

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RELEVANCY SCORE 88.4

Hi,
I have just used the SHIFT-Restart option to activate the Windows 10 Troubleshooting and tried to open a command prompt. It asked for a password. I entered my password but was told it was incorrect.
I booted normally using the PIN I normally use, and went through Settings | Accounts | Sign-in options | Change to change my password. In the 'Old password' box I used the same password that had just failed to get me into the boot command prompt and it allowed me to change the password. It said I had successfully changed my password.
If I use SHIFT-Restart again, I still cannot get into the command prompt using the new password.
Am I dealing with two separate passwords here? If so, how do I change the one associated with the boot command prompt?
Note that when trying to boot to the command prompt, the displayed use name appears to be correct - i.e. it is the same one listed when I use my PIN to boot normally.
Any help would be very much appreciated.
Kind wishes ~ Patrick

A:Unable to login to boot command prompt

The PIN method is not accepted or used when trying to boot into safe mode, command prompt or the other options for an advanced start. It will only accept the password you use on an admin account. Perhaps you have set up an admin account with a different password?

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RELEVANCY SCORE 88.4

I'm trying to format my hard drive and reinstall Windows XP. I'm trying to boot with command prompt but it keeps going to Windows. The problem is I get an error The System Is Not Fully Installed. Please Run Setup Again. Well I'm pushing F8 to reboot with command prompt and it tries to load an incomplete Windows. I tried booting from CD in BIOS and it did the same thing. Now boot from CD is not available. I have boot disk on my flash drive but that doesn't work since it's not available in BIOSAny Suggestions? Does this make sense to you?

A:Unable To Boot Computer To Command Prompt

Why do you want to boot to the command prompt?

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RELEVANCY SCORE 88.4

I recently acquired some type of bad software that redirects my browser, I use firefox, to random add sites when I search through google. Firefox also sometimes just crashes out of the blue as well. I am also unable to go to this website from my computer. Finally, I am unable to run cmd, all the icons on the desktop, windows that are open and the taskbar just dissapear for a couple seconds then reappear when I try to run it. I also can't update Malwarebytes or Avira on my computer either. I thank anyone for help in advance.Here is my HijackThis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:29:59 AM, on 3/30/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\Program Files\Dell\QuickSet\Quickset.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Microsoft ActiveSync\wcescomm.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\MICROS~4\rapimgr.exeC:\Program Files\Cisco Systems\Clean Access Agent�... Read more

A:Browser Redirect and unable to run command prompt

Hi,Welcome to BleepingComputer HijackThis Logs and Malware Removal,Dsbtwins. My name is sundavis, I will be helping you to deal with your Malware problems today.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times. and we are trying our best to keep up.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not, then please do the following.Step1Please close all browsers and other windows while running GooredFix. Please download GooredFix and save it to your Desktop.Double-click Goored.exe to run it. Select 1. Find Goored (no fix) by typing 1 and pressing Enter. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).Note: Do not run Option #2 yet.Step2Please download RegQuery by Noviciate to your desktopCopy the following registry keypath by highlighting the text and pressing CTRL and C at the same time

HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32

Double click RegQuery.exe to run the program Paste the text you have copied using CRTL and V, into the textbox Click the Query button A Notepad file will open. Please paste the contents in your next reply You may now close the RegQuery programStep3Please download GMER Rootkit Scanner from Here or Here.Extract the contents of the zipped file to desktop. Double click GMER.exe. If ask... Read more

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RELEVANCY SCORE 88.4

Hello all,

I am unable to open the Command Prompt window using Start->Run and entering cmd. When I enter cmd, all of the icons on my desktop disappear, the screen flashes, and then the icons reappear. The Command Prompt window never appears, not even briefly, and there are no error messages. I have gone into the System32 folder and double-clicked on cmd.exe, and the exact same thing happens. I am able to perform other commands using Start->Run such as %APPDATA%, msconfig, and explorer.exe, but the Command Prompt simply will not open. Any and all help is appreciated.

System Info:
Windows XP SP3 Media Center Edition

A:Unable to open Command Prompt window

Use search for cmd.exe and click on the one in dllcache - if it worls delete the other and copy the other.

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RELEVANCY SCORE 88

Hey guyz,

I am really in a great trouble. I wonder if some one could help me out with this issue.
My os details: Windows XP service pack 2.

My machine is unable to start normally. It always shows me the black screen with mouse pointer on it.
When I restart my machine it shows me the options to start my windows in:
Safe mode
Normal mode
last known good configuration

I am only able to start my windows If I select 'last known good configuration'. With the rest two I again go back to black screen.
I really cant continue my work like this any more.

Can any one give me a good solution for this?


Regards
swetha
 

A:Unable to start windows XP either in safe mode nor in normal mode

What is the brand and model of your computer, or motherboard, and what sort of Windows operating system disk you you have... OEM, Dell, Gateway, HP, or other recovery disk?
And how old is your system?
You either have a bad infestation, or a defective hard drive, video graphics, or memory module.
We can perhaps help more when we know what you have available.
 

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RELEVANCY SCORE 87.2

I have an ASUS Altec Lansing laptop which I am trying to repair. It was given to me by a friend as it was unable to load windows. It came with a recovery disk no OEM and I was able to run the repair successfully and it reinstalled Win 7 HP 64 bit. I partioned the hard drive into C and D. This laptop hadn't been used in awhile so there were many updates to install which it did with the exception of the graphics card driver. Occasionally, I would get the BSOD but was able to recover and launch Windows.
I have tried various boot up options (f8) in the list but wanted to use safe mode with command prompt it comes up as x:\windows\system32\cmd.exe but does not allow keyboard imput so that's a first for me. My first thought is that it's not seeing the c: drive where the OS was installed.
I changed the boot order in the bios to run from the cd drive so I could run the recovery disk again but it's not bringing up the system tools to allow me to do anything......actually it did a couple of days ago it didn't show a drive to repair that box was blank and it wouldnt let me reinstall drivers and just hung there.
Any suggestions would be great I'm using this laptop to learn with so even if I have to go back to the beginning its fine.

A:Unable to type in the command prompt window and other issues

I am not sure it will work on the laptop but download ASUS's diagnostic tool.
 
If not ASUS's tool you can run Seatools for Windows to check your hard drive and Memtest+86 to check your memory. Run the memory test for at least 6 passes and preferably overnight.

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RELEVANCY SCORE 87.2

Hi All,

I am facing a strange situation in one my windows 7 PC. The PC is under corporate network as well as corporate control. So all the access are restricted.

I am trying to access this below internet site, in various ways; such as browser and command prompt(application).

URL : http://repo.maven.apache.org/maven2/...plugin-2.5.pom

This is my maven repository site(used in application development). If I hit this in browser, I am getting response from this site. But the URL while accessing in command prompt(application) i am getting connection refused.

When i analyses the situation; I found only this particular site, HTTP port(i.e. 80) was disabled. If telnet for the same site. I am getting "Connection refused" error. like telnet repo.maven.apache.org 80

If i try with other site with port 80, say for an example; telnet google.com 80. It works. i am getting positive response.

In home network(open internet), everything fine. No issues.

So why this particular site alone HTTP port was blocked only command prompt NOT in entire system? Is that possible to block alone in command prompt ? what would be the root cause?
Regards,
Jerald.

A:Unable to access internet site in command prompt.

You really need to contact the corporate IT staff about this. Only they will have the knowledge of the network necessary to understand the situation.

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RELEVANCY SCORE 87.2

Hello Friends....
my friend ask me to check his PC as he has encountered any problem, according to him he turned off the PC properly yesterday but today when he turned on the PC it was not working

when i checked it happens that when you run the PC it shows options for safe mode, safe mode with networking , starts windows normally and run in last good configuration etc

but when i select any of the mode option the black screen disappears and Windows XP startup icon gets displayed on the screen but after loading again system moves back to those safe mode n all other options and again after selection it happens the same... PC not showing the desktop..

Can any one help me in this regard that what the problem could be and how to resolve it?

Thanks in advance

Wajid Malik
 

A:Unable to run Windows XP on my PC either in safe mode or normal mode

Under this situation, does this mean that your system had crushed and you need to reinstalled your system or repair your system immediately?
 

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RELEVANCY SCORE 86.8

I am getting the following error msg when trying to start my wondows XP. I am unable to get into safe mode or to the system recovery console....pressing F8 is not doing anything at all.

The only change I made was to increase the memory usage (RAM) size in control panel, it asked for a reboot and the problem started after that.

I want to go to safe mode and undo the change and I am sure that will rectify the problem...is there any other way (other than pressing f8) to go to safe mode?

The error msg I am getting is:

Windows cannot create a temporary profile directory. This may be caused by insufficient security rights. If this problem persists, contact your network administrator.

DETAIL: Insufficient system resources exist to complete the requested sequence.

If I click on OK, I get the next screen:

"Windows cannot load the user's profile but has logged you on with the default profile for the system"

DETAIL: Insufficient system resources exist to complete the requested service.
 

A:Windows XP - unable to go to safe mode

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RELEVANCY SCORE 86.8

I am unable to get out of safe mode in Windows 8.1. I have tried everything, but it keeps asking me for a password when I only have a PIN. Any ideas?

A:Unable to get out of safe mode in Windows 8.1

Use a restore point to before the problem.

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RELEVANCY SCORE 86.4

Good Evening,
 
I recently had a hard drive fail. A friend gave me a hard drive that is workable but needs to be reformatted.  I installed the hard drive myself (thank you YouTube) but can't get past this error message.I have the system disk but the computer won't get past this error.
 
Can anyone help?
 
The message reads:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your windows installation disk and restart the computer.
2. Choose your language settings and then click next.
3. Click repair your computer.
 
If you do not have the disk contact your system administrator or computer manufacturer for assistance.
File:  \Windows\system32\winload.exe
Status: 0xc000000f
Info: The selected entry could not be loaded because the application is missing or corrupt.
 
 

A:Hard drive failure/unable to boot to command prompt

Silly question but after formating did you re-install Windows on it? it would be throwing that error because it has no boot partition to load the Winload.exe file.

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RELEVANCY SCORE 86

After 2 years, my PC won't boot up. Windows 7 x64. ASUS P8H67-I. System always reports that it needs to repair. I've run Startup Repair perhaps 10 times, and it never finds anything wrong.

SAFE MODE
I can't get into safe mode when booting from disk. F8 is ignored. But I can get into safe mode if I boot from DVD.

I'm able to boot Linux from a repair/troubleshooting distro. At the moment, I'm running something called Mini Windows XP from that DVD, which has an Opera browser. The PC hardware itself seems OK. No disk errors. No memory errors.

CLUE
The only clue that I have is that before this trouble started, I got the little balloon notice that there was an Unknown USB Device. I shut down normally, but since then, the system has not come back up.

QUESTION: is there a way when booting from DVD to delete all USB devices from the configuration?

SYSTEM RESTORE POINTS
I had a half dozen or so system restore points saved, and tried restoring to each one, working my way back in time to one from about 30 days ago. Each time, the system restore succeeded without error. But I'm never able to boot normally.

As soon as the Windows will 'o th' wisps appear, things come to a halt, and the Startup Repair dialog appears.

I've tried booting from DVD but get the same Startup Repair message there as well.

A:Unable to Run Windows Normally and cannot invoke Safe Mode

Welcome to SevenForums,

Have you tried to: MBR - Restore Windows 7 Master Boot Record

and Startup Repair - Run 3 Separate Times

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RELEVANCY SCORE 86

On starting up my PC I am unable to get past the initial BIOS readout it gets as far as 'Mouse Initialized' and then freezes. Pressing F8 does not work nor following the displayed message 'Press F2 to enter SETUP' any suggestions please.
 

A:unable to enter windows or safe mode - HELP!!

When did this start?
 

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RELEVANCY SCORE 86

I m trying to reinstal win 7 bt getting dis error"$windows.~bt cant b deleted.".. Even i tried to delete it in safe mode bt same message was showing there too.. Also chekdisk utility for c drive is not completin,afte 58% it shows eror.. Plz help me.. Grooveutil module,service.exe, window consol host also stopped working.. Plz help waiting 4 quick reply.. Thnks .

A:$windows.~BT unable to delet it,even in safe mode

chkdsk/f c:
shows error. What errors?
run it again, does it repair things? Does it continue or just crashes or stall at 58%?

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