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How can I bacup my computer in Safe Mode. Blue Screen after Microsoft SP3 installed

Q: How can I bacup my computer in Safe Mode. Blue Screen after Microsoft SP3 installed


On Sunday, my computer did its normal automatic windows update, it restarted and then began looping. I have tried everything, running my Norton Anti-virus, nothing found. I have gone into msconfig and disabled everything, it still will not start and stay on. I have gone into the registry and changed a value from 1 to 4 following directions to fix this, to no avail. Since I have run out of ideas and my laptop will not go on the Internet for some reason, I can go into Safe Mode, but not Safe Mode with Networking, I cannot back up my machine. So my question is, if there is no solution to this, how can I use my external back up in Safe Mode if it will not recognize my Maxtor 1 button back up? I am a photographer and I have not backed up my info in over 2 weeks and I have purchased a ton of iTunes over Thanksgiving that is not backed up. I need to back up my machine before I restore it if that is the only solution.

Any help is greatly appreciated!

Thank you,


Preferred Solution: How can I bacup my computer in Safe Mode. Blue Screen after Microsoft SP3 installed

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: How can I bacup my computer in Safe Mode. Blue Screen after Microsoft SP3 installed

Hello ,

here is a link that does a great job of doing back ups


you should beable to install it from a cd or thumb drive

it is very user friendly

but when you start to go into safe mode do you see the entry for (Last Known Configuaration That Worked )

well if your system just did updates then this would restore your system back to just befor the updates were installed and you wont loose anything

now your system / is it a store bought as in a HP/Dell/Acer ?
if it is and you installed SP3 to wich caused this loop cycle then you need a patch that you need to run befor installing (SP3) to shut certain drivers down so that you can install SP3

does your system have a AMD processor ? normally this issue happens with mobo's with these processors But its not the processors fault it is the manufacturers fault as with HP put both driver files on their systems for AMD & Intel to wich is the culprit to this issue

I have lost my link and will get it from one of my other techs for i have upgraded to a new system and having to transfer files & links to it but that link got corrupted

let me know

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Our desktop has some sort of virus/trojan. We can't run any scans - Avast, Spybot, Malwarebytes, Super Antispyware. We can't connect to the internet.

We are running Windows XP

Thank you in adavance for your help

A:Computer has blue screen except in safe mode

Boot into safemode with networking.......

Update and do a quick scan with Malwarebytes remove all that it finds and reboot.

Post the log here,
Update do a quick scan with Superantispyware remove all this finds reboot.
post the log here.
Run a scan with Eset.
Make sure remove found threats and scan archives is checked.
When the scan finish list found threats save to clipboard copy to notepad Post the log here.

Please download FarbarServiceScanner and run it on the computer with the issue.
Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Please download MINITOOLBOX and run it.

Checkmark following boxes:
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go and post the result.

Download Adware Cleaner run it as ad... Read more

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Hello all, thank you for taking the time to read this. I am not very tech savvy, but spent 5 hours on FaceTime pointing at my computer with the person who normally repairs my computer. And we couldn't resolve the issue.

I'm posting from my phone. So I will have to post specs later if I can get safe mode to work.

Windows 7 64bit
Nvidia GTX 480

I was playing an online game and the computer went to a black screen. I got the "no input signal check video cable" as if the monitor was unplugged. It then restarted itself. It gets as far as the windows splash screen, then goes black for about 35seconds, and the blue screen error appears. It restarts, and brings you to the

"Start windows normally"
"Last known configuration" ect screen

I tried last known configuration
Clean boot
In safe mode, ran cc cleaner, advanced system care, malwarebytes, Norton power something (to remove root kit viruses) defraged.

My video card is out of date by one version. However when I try to install the update I get "cannot install due to .NET framework error"
I tried installing the latest .net framework and it says it can't be done in safe mode.

I cannot get into windows at all on a normal startup.

I uninstalled my Nvidia gtx 480 drivers and software using the power scan option with advanced system care. And I installed a previous version. 3.45 from 2014 which installed no problem and did not require the .net framework.

What should I try... Read more

A:Computer crashed. Blue screen. Issues in safe mode

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i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.

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HI guys
When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.
Any ideas what the problem could be please chaps?
Thanks in advance

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?
System manufacturer and model?
Conditions/events which may have led to this?
When did problem begin?

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So my laptop only starts up in safe mode and when I try to access it through normal startup, a blue screen appears for a short amount of time and then attempts to startup again going on and on in a never ending cycle.

However, I got it running on safe mode and ran Malwaebytes Anti-Malware on safe mode (with networking). However, it didn't pick up anything wrong. What can I do to fix this???

A:Vista only starts in Safe Mode and blue screen appears in normal mode

Hi There ghostOnthestage!For a rather lengthy but very informative article on stop errors and what may possibly cause them go here: http://www.updatexp.com/stop-messages.html Perhaps this will help a bit until someone more knowledgeable on this subject can come along. Good luck!

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I am having a problem with a laptop, I am getting a blue screen when starting in normal mode, but if I start in safe mode it starts up and logs in fine.

I am not being told what is causing a problem, just to uninstall any new programs/hardware, but nothing has been installed at all.

Does anyone know what could be causing this?

Thanks for any help :)

A:Starting up fine in safe mode but blue screen with normal mode

Go here Windows Vista/7 BOSD Posting instructions follow all instructions to the letter, using all tools illustrated. Then proceed to the next steps by posting your logs. Keep your posts and logs (logs mini dumps etc...) in BOSD, App crashes, and hangs.

Be patient they get a lot of inquires. Someone will be along to help you.

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All -- any help you can provide would be appreciated. I do not have any desire to pay Lenovo $100 to walk me through the steps of recovering the system.

I have a lenovo ideapad y560 0646 - windows 7 64 bit.

Each time I start the laptop, I get the following error (after the introductory language that says - we're killing the startup to protect you, really, trust us ):

-- ntfs.sys

Then there's the other boilerplate language that it's not microsoft but you, really --

followed by

*** stop: 0x00000050 (0xFFFFF98001680000, 0x0000000000000000, 0xFFFFF8801c36344, 0x0000000000000000)

*** ntfs.sys - Address FFFFF88001c36344 base at FFFFF88001c2B000, DateStamp 4a5bc14f

If you can help by pointing to something describing the steps to restore the system, that would be great. Lenovo seems to think all hardware is fine but that the operating system is corrupted.

In short, I was using an air card connected to a PC Card Adapter - inserted in the laptop. Hit hibernate and quickly, without thinking, removed the PC Card Adapter from the laptop. Later, when hitting power on, the blue screen appeared and has not left.

I have tried to enter via safe mode, and that does not work.

There's extensive data on the hard drive that I need to take all practical steps to preserve before blowing it up.


A:Blue Screen - Cannot Enter Safe Mode or Any Other Mode

Welcome to SF! davidsawyer

Have you tried reinstalling the pc card adapter and then starting up to see if you can then safely remove it?

As far as the error message itself, "Stop 0x0000007E" or "Stop 0x00000050" Stop error message in Windows 7 or Windows Server 2008 R2 MS has a fix available at the page there for this type of error.

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My laptop was infected with a malware viruus earlier today. I ran SpySweeper, MalwareBytes, and Symantec Anti-virus, and that seemed to get rid of the virus. HOwever, when I try to get into safe mode, I get a blue screen. The blue screen has practically no text, just a question mark (?) and something that looks like a corner of a box. I have run ComboFox and I will include that log along with the hijackthis log
Note: I had a similar problem last month, which is why I checked Safe Mode. After running Combofix I was able to get into Safe Mode, but this time is different. I never finished the responses from my last post because the motherboard died or something.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:17:19 PM, on 11/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal
Running processes:
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:... Read more

A:Blue Screen in Safe Mode

ComboFix 09-11-28.03 - Jessie Morgan 11/28/2009 19:19.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1307 [GMT -5:00]
Running from: c:\documents and settings\Jessie Morgan\Desktop\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
Infected copy of c:\windows\system32\autochk.exe was found and disinfected
Restored copy from - c:\windows\system32\dllcache\autochk.exe
((((((((((((((((((((((((( Files Created from 2009-10-28 to 2009-11-29 )))))))))))))))))))))))))))))))
2009-11-28 17:32 . 2009-11-28 18:50 -------- d-----w- c:\documents and settings\Jessie Morgan\Local Settings\Application Data\gmilby
2009-11-28 14:35 . 2009-11-28 14:35 -------- d-----w- c:\program files\Youdagames
2009-11-27 01:20 . 2009-11-27 01:20 -------- d-----w- c:\program files\Westward
2009-11-27 01:20 . 2009-11-27 01:20 -------- d-----w- c:\program files\Common Files\Sandlot Shared
2009-11-25 14:32 . 2009-11-25 14:32 152576 ----a-w- c:\documents and settings\Jessie Morgan\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-11-25 14:32 . 2009-11-25 14:32 79488 ----a-w- c:\documents and settings\Jessie Morgan\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-11-23 15:02 . 2009-11-23 15:02 5562672 ----a-w- c:\documents and settings\Jessie Morgan\Application Data\TVU Networks\AutoUpgra... Read more

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My computer can now only run in safe mode (not with networking)~

Please help!!!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880014F35D6
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
Read our privacy statement online:
If the online privacy statement is not available, please read our privacy statement offline:
Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
Log Name: System
Source: Service Control Manager
Event ID: 7001
Level: Error
Keywords: Classic

A:Blue Screen ~PLEASE HELP!!!~ Can only run in SAFE MODE

Are you able to upload the Minidump files? These are located in your Windows folder under Minidump. You can just zip them up and add them to your post. This should help establish the problem.

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Ok, so i have an HP G62 and I was playing League of Legends on it. All of a sudden the game freezes and doesn't respond to anything. I have to force shutdown and i tried it 2-3 more times, each time it does the same thing. I have played the game the night before and it was never a problem. So i do some windows updates thinking maybe i needed to update my graphics cards drivers, and it turned out there was an update but from that moment on, after i restarted and tried to log on I would just get the blue screen crash memory dump. It would happen right after the windows logo pops up on the screen and the only way i was able to access anything on the computer was going into safe mode with networking. I tried doing what I could from there and this includes repair and recovery with no luck. So i decided to cut my losses and restore factory settings, it did that no problem but again when i tried to log in to finish it it would just crash with that awesome blue screen again. Now i can't even get into safe mode because i need to finish restoring. I can't log in at all. Please someone HELP!

A:Can only log on in Safe Mode [Get blue screen otherwise]


Can you tell me what the stop code is or was ?

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Well another problem for you, I was online and recieved a virus alert "Trojan Bloodhound Exploiter" , I think that was what it was . Anyway I tried to run Ewido Virus scanner in safe mode ,but The blue screen appeared saying " IRQL_NOT_LESS_OR_EQUAL" and it wont allow me to go into safe mode to check. I did run it in normal mode ,as with Nortons Anti Virus and nothing showed up. The only other thing I have done is used an old USB 2.5 Hard drive in my pC . Sometimes it loads sometimes it doesnt , I wiped old partions on it ,and I sometimes just pull it out of the usb port ,because it wont shut down ,via the stop Hardware Icon in the task bar, there u go ,any help would be appreciated.
regards Paul

A:Blue Screen in Safe Mode

Try running Norton in safe mode.

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I'm working on a friends Dell that obviously has viruses. When i try to open Internet explorer it closes as soon as it opens. I need to do this to get to the website of the virus sofware that I prefer to download it. So I tried to log in Safe Mode, but I get a blue screen that says bad_pool_caller and at the bottom has some codes, one of them is STOP: 0x000000c2. Can anyone help me?

A:Safe Mode gives Blue Screen

You can try getting into the Administrator account. In there you might be able to access the internet. BTW, If your friend has viruses Internet Explorer is not going to help much. Almost anything is better than IE.

Go to Control Panel \ User Accounts \ "Change the way users log on or off"

un-check both of the boxes and click "Apply Options"

Log off

Log on with the name "Administrator"

try messing around in there...

also if your friend has a firewall it is possible the firewall is set to deny access to certain programs or internet use.

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Hello, Ive had my laptop just over a year now, and have had no problem with it till yesterday. I recently installed a new printer and three days later all I get is the "blue screen of death" I have tried starting with repairs and it says there is no problem. I tried starting it up in safe mode, safe mode + networking, and safe mode + command prompt and continue to receive the blue screen. Can anyone help?

A:Blue Screen in Safe Mode

Try "Last Known Good Configuration (advanced) "

if not work

Try "Disable automatic restart on system failure "

and post back the error message here .

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Hi. My computer automatically starts in menu. Windows will not start normally.
It will not let me go into safe mode. When I click on safe mode and enter it keeps repeatng
system 32 over and over. Then the screen turns blue with a stop error then I cannot
do anything else. F8 will not do anything.
'' Please help''

A:Blue screen no safe mode

If your keyboard has a F-lock key, press it first before F8.

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I have a virus on my computer and it was recommended that i restart it in safe mode and do virus scans. So i tried to restart my computer in safe mode. I went to start then msconfig then to boot.ini and then clicked safeboot. Now everytime a restart the computer it goes directly to the screen where you can pick safemode, safemode with prompts, etc. No matter which selection i pick, once i pick it, a blue screen comes up saying i have an error and i need to check CHKDSK /F and at the bottom of the screen it has
0x0000007b (0xf789e524, 0xc0000034, 0x00000000, 0x00000000). please help.

I have a windows XP.

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hi every1,
i am reduced to using my sister's computer to post this thread!!! this morning, i turned on my computer and it said i had a software/hardware change that may have caused windows to not start successfully. i chose start windows normally at first and it went to a blue screen of death!! it flashed away in a second so i couldn't read it.

it restarted itself and when it came back to that "windows did not start" etc, i chose start in safe mode, and it went back to the blue screen which then flashed away again and restarted itself. i've tried both the other 2 options to see wat would happen and yes, the blue screen returned on both occasions with safe mode and networking and safe mode with command prompt. basically, i can't access my computer AT ALL

any help would be appreciated greatly and thanks in advance to anyone who can get me out of this ordeal!

A:Blue screen and no safe mode!

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sorry if this has been covered (but cant seem to find anything in the search which is the same)

i get a blue screen when i select my login (windows xp professionol edition) even in safe mode

this is what it says

STOP: 0X0000008E (0XC0000005 0X80550CAD 0XF4F35968 0X00000000)

0X0000008E far as i can find i guess this is something to do with a driver?

as for the rest i dont know as i cant find any numbers the same as mine

is the anything on the computer while star up that i can see what is failing?

thanks for any help

A:blue screen even in safe mode

No easy solution.Windows XP Common Issues Introduction to Windows NT Stop Errors - http://www.mvps.org/marksxp/WindowsXP/bsod.php Aumha, STOP Messages - http://aumha.org/a/stop.htm Windows XP Stop Errors - http://kadaitcha.cx/xp/stop_error.html Windows XP Stop messages - http://www.updatexp.com/stop-messages.html Louis

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Hi. My other computer, a Dell, is old, and i've been having problems with it for a while. I did something to make my video card come out. Then when i turned it back on it was the blue screen saying bad_pool_caller. I tried to restart in safe mode, but the same blue screen kept appearing. I have quite a few things i need from that comp. is this the end for it, or is there something else i can do? will taking it to geek squad help?

Thanks, Brad

A:Blue screen - even safe mode

Hi Brad, and welcome to TSF!

First, what OS is this older computer running? What happens if you try to boot from the last known good config?

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Whenever I turn on my laptop I get a blue screen with the error of 0xc000021a and this one time I got the error bthport.sys missing or something.

I've tried running it in safe mode but I just goes blue screen again. I looked over the internet and I found this command to do on the command prompt that was supposed to scan through my laptop for corrupted files but nothing came up. After trying that like 3 times I decided just to clean my PC exept for Windows. (I dont really mind the files I would loose.) When I did that I just said an error has occurred before even starting to clean out.

I have no idea what to do, pls healp.

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HI folks,

First post here, and looking for some advice for a complete PC/Software/hardware novice....

My Girlfriends lovely laptop will not boot up into windows....
Blue screen of death appears...
with the following info (not sure how much is relevant / irrelevant???)

"IRQL not less or equal"

0x0000000A (0x80EE5FF0, 0x00000002, 0x00000000, 0x805218D4)

I can't start into safe mode either... screen freezes with all the MS-DOS lines...???
And last trusted version of windows doesn' help either...
I don't know if she's updated anything recently or installed anything???

Any guidance or info MUCH appreciated...

"Get a new GF / PC" is not what I'm looking to hear!!!

A:Blue Screen No Safe mode

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I am fairly experienced with computers and have been working off and on as a technicial since Windows 3.1. I can usually figure something out with enough searching, but I am stummped here. It helps that I got out of most tech work and went into programming full time about 6 years ago.In any case, I attempted by first Windows 8 upgrade from Windows 7. I used the downloaded installer. It seemed to go fine, but I got excited and made the rookie mistake of trying to updated too many of my apps before rebooting -- even thought they had not, to my recollection, asked for a reboot. Now all I get is a blue screen displaying INTERRUPT_EXCEPTION_NOT_HANDLED. I finally found the way to get into safe mode, and it does the same thing. Here are the pertinant details:Windows 8 Pro x64in-place upgrade from Windows 7 Home Premium x64HP laptop dv6-2173cl4 GB RAM, About 500GB HDD with about 90GB Free space remainingHere are some of the things I stupidly installed without rebooting:Latest NVIDIA driverComcast Constent Guard (uses Norton 360 and other tools), including, apparently, an AntiLoggerWindows Phone 8 SDK, which has its own set of dependancies it installsI haven't made a mistake like that in many years and, while I was glad it was to my own machine rather than someone elses, I would really like to be able to boot it again.Thank you for your help. We all get stuck once in a while -- that is how we learn.EDIT: I did read through the instructions for posting about BSOD, but the... Read more

A:Blue Screen even for Safe Mode


If you did not connect any new hardware to the system then that is probably a device driver error. If it is also happening in Safe Mode then it is probably a device driver loaded by a service that is marked as BOOT START.

If you can get to the option to choose safe mode then you should be able to do this.
Check out this tutorial and see if you can get to the System Restore part (basically, choose System Restore instead of Windows Startup Settings in the Advanced Options screen)...

You may have a restore point that will take you back to prior to you adding the item that is causing the blue screen.


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I tried going into Safe Mode earlier this week and I get a Blue Screen saying an error ocurred. I am running Windows XP. My computer recently had a malware/spyware type virus, and I went into Safe Mode in order to run scans, however this might not be related (I still have the malware, but that's a different issue).

A:Blue Screen going into Safe Mode

jess0789 said:

I tried going into Safe Mode earlier this week and I get a Blue Screen saying an error ocurred. I am running Windows XP. My computer recently had a malware/spyware type virus, and I went into Safe Mode in order to run scans, however this might not be related (I still have the malware, but that's a different issue).Click to expand...

It's actually quite surprising how many things you'd expect to do in Safe Mode yet cannot and lots of malware scans are included in that. If you see that Stop Error Message on a blue screen again, take a note of the first set of characters - 0x000000? - and post it so someone can advise on the fix. What are you using to fix the malware? You don't want it hanging around. Try Spybot from http://www.security.kolla.de and MalwareBytes from http://www.malwarebytes.org. They are both easy to use and effective but you also need a resident guard and AVG has a free version of its anti-virus and anti-spyware mix at http://www.free.grisoft.com.


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Hello. I am trying to fix an HP G62-367DX Notebook PC.
Operating sys: Win 7, 64bit, AMD Turion(tm) 530II Dual-Core Processor, 4GB, 2.50GHz. I had this laptop since December of 2010 and on June of 2013 is when I used my notebook PC and was initially of no use. I have been working on my laptop on and off since. I am not afraid to open the sucker up and get this thing up and running.

The problem started out with what most ppl call it, the "blue screen of death". Like most ppl, I did ignore the blue screen and did a restart which brought me to the normal Windows screen and then it would start back up just fine. I found this in Device Manager's (Hidden Files):
Non-Plug and Play Drivers
-! ehdrv
-! epfwwfp
-! Security Processor Loader Driver
I am not sure if it has anything to do with what it was the blue screen situation, but I tried searching on the net on what it all meant and to see if I was able to fix it, but before I was able to do something about it, the blue screen kept popping up and it was getting worse.

The problem progressed to where on Windows startup it would just stop there, blue screen would pop up and of course I had to restart it and do an F8 key press for Safe Mode. I had to work on Safe Mode for a good couple of weeks before I can figure out the problem/s. I believe I had went into the system and found out it had something to do with some kind of error... *sigh* I did write it down, but that was like a month ago and I am unable to locate my ... Read more

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Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...


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I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

Hello There, I Would Really Appreciate Any Help.

As Above, I Am Pretty Sure This Has Happened To Other People.

I Installed A New Programme Which Was Downloaded From Bit Torrent(i Am Thinking Now That It Must've Contained A Virus).

Blue Screen - Memory Dump
Rebooted And Now It Just Hangs On Windows Xp Logo Screen.

Tried To Boot Using Safe Mode But No Joy.

Also Tried To Use The Restore Disks And The Xp Disk Itself But It Would Not Boot From Those.

What Do I Do Now? I Dont Want To Format The Drive And Loose All My Files.

A:Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

If it was unable to boot from the restore disk or XP disk, that indicates that the BIOS Boot Optios are not set to allow it to boot from the CD before the Hard Drive.

Enter the Bios at boot-up time and correct this.

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I'm working on an emachines T1120 with 256mb of RAM. The problem is that no matter what I do I can't get it to boot all the way into Windows. On startup, I automatically get the Safe Mode screen. No matter which option I choose, it does the same thing: I get the initial Windows screen, then a blue screen appears with the following messsage:

Check with your hardware vendors for any BIOS update. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart your computer. press F8to select advanced start up options, then select safe mode.

STOP: 0x0000008E (0xc0000005, 0x80576DCF, 0xA95E52A0, 0x00000000)

Begin dumping of physical memory.
Physical memory dump complete.

I don't have the Windows disk that came with this computer, but I have one from another computer running the same version of Windows. I'm not sure how to use the recovery option - every time I've tried I just get a c:\ prompt. Not sure what to do at that point.

Any thoughts?

A:Solved: On Bootup: Safe Mode Screen Then Blue Screen

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I received the following error message when I attempted to restart my computer:

C0000218 Unknown Hard Error

When I restarted after the blue screen it went into a check disk but would not finish the scan.

I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.


A:Blue screen & now won't start in safe mode, screen goes black

I'm writing from my husband's laptop because my desktop is completely dead.

We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.

Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS

When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .

multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)

Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.

** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.

What can I do to get my computer back?

Any help will be greatly appreciated!

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My computer has gotten a bit screwed up. Im running vista home premium. On startup i get the blue screen with the information:


Ive tried to press F8 on startup but nothing happens. I dont know what to do. I have everything i need backed up on disks so all Im trying to do at this stage is restore to the factory settings.

I have a legal copy of windows but a disk did not ship with my laptop (SONY VAOI PCG 391M).

What caused this to happen was that the computer was turned off during a restore...

What should i do?!?



A:Blue Screen & I Can´t Go Into Safe Mode!!

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I'm tryin to update my ATI radeon 9000 video driver
what I've done so far/able to do ->
->Downloaded driver update
->Uninstall both the ATI driver and the ATI control panel

Finally I uninstall ATI radeon 9000 and have to restart my computer

When I try and run the computer in safe mode (hit F8 on the loading thang) It begins to load but then stops then after about 2-3 seconds a blue screen appears and have to restart to ->best known configuration...
Can anyone help me update this driver

A:Safe mode won't run.... blue screen appears

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I am having a problem. One of our computers will only boot in safe, If I try to boot in Normal, or Safe with networking, I get a blue screen.

Symptoms before this problem: It had several fake "Anti Virus" programs. Unfortunately I cant remember their names....I know one was defender.exe
Please Please help with this one!!!!

Below are the needed files as requested in the Sticky thread.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:42:23 AM, on 8/31/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode

Running processes:
C:\Program Files\Sunbelt Software\SBEAgent\SBAMSvc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCOM/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bing.com/sphome.aspx?mkt={SUB_RFC1766}
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bing.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPCOM/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http:... Read more

A:Boots only in Safe Mode, Blue Screen

anyone please?

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Hi - my first time using a tech forum so sorry for any newbie stuff. Whilst using my PC it crashed, then when I tried to reboot I get the blue screen. Reboot allows safe mode functionality with netwroking. On one reboot I did see a note saying cleaning boot of a file in john/mydownloads/nvVidia/nvidiaZwinky.driver....or somthing like that but still no joy after that in booting. It's not in that file either when I looked. I've got my Hijack log here for anyone who knows better than me to comment on. All thoughts much appreciated. I've attached my dxDiag as well. Since it's started in safe mode some info obviously missing, sorry.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:53, on 22/08/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files (x86)\AVG\AVG8\avgcsrvx.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http:\\www.pcspecialist.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page ... Read more

A:Blue Screen but works OK in safe Mode

HaHa..LOL....it was my ASUS 9800 GX2 that's failed on me. I had 2 in SLI and when the first went I sent it back to PCSpecialists who built it...apparently there's a new card on its way to me....fraid I didn't put 2 n 2 toghether when the blue screen happened, I disabled the card and now the PC boots but using basic graphics drivers.

Sorry for clogging up the forum.


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Windows was stuck, so turned it off. Scndsk ran when restarted. Stuck again. Now at every option at the F8 reboot screen, screen goes to blue screen saying windows xp has shut down. uninstall scndisk and any anti viral, new software, etc. I have a winsows XP and SP2 OS disk that came with another computer, that I thought might work, but don't want to try this without checking. If I can use it, will I loose files? tried to attach a photo of screen. thanks

A:xp won't open in safe mode-goes to blue screen


STOP 0x00000024 NTFS_FILE_SYSTEM usually indicates a corrupt file system.

First you are going to need the Windows XP CD. If you do not have one you can download the Windows XP recovery Console ISO from here.
Write it to CD using a program like ImgBurn.
Once written to CD, boot your PC with the CD or with the Windows XP CD.
On the first screen press "r" to enter the recovery console (3rd option).
When asked which Windows you want to log in to type in the number that corresponds to the correct installation (Usually "1")
Enter the Administrator password (if asked) else just press enter if you do not have one.
Then at the command prompt type

chkdsk c: /r
and enter.
Allow chkdsk to run.
If any errors are found then run chkdsk again until no errors are found.
Restart the PC once done.

For a more detailed document (with screen shots) on how to enter the recovery console see How to Enter Windows XP Recovery Console

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My son turned on his computer this evening and got the dreaded blue screen. Says "stop c000021a (Fatal System Error) The windows logon process system process terminated unexpectedly with a status of 0x0000135 (0x00000000) (0x00000000)
The system has been shut down."

This happens starting up with or without safe mode.

Any suggestions?
Is it a virus or hard drive problem?
Thank for any help.

A:blue screen-won't even start in safe mode

If you can, reboot the computer and after the initial screen start tapping the F8 key. If the option "last known good configuration" is offered, arrow down/up to it and select Enter. Give it some time to do it's job and hopefully that will work. More reading here:http://support.microsoft.com/default.aspx?...kb;en-us;156669

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HP Pavillion Elite M9250F PC

I tried safe mode (F8) but it wouldn't work. I was able to get it to do a destructive recovery (Fll) once but can not get there anymore. I tried using the recovery disks. Disconnected comp from the electrical cords and restarted to see if it would start from CD. I get the blue screen of death. The cursor moves but ctrl+alt+del does not work. If I press F8, I can get it into safe mode but no icons are there. I have run the hardware diagnostic tool and it says everyting is ok. I even turned off and on comp while pressing DELETE and that just took me too the menu to choose Safe Mode. I tried the other options but nothing works.

Please talk me through it. Thanks.


A:blue screen or safe mode no icons

<<I have run the hardware diagnostic tool...>>What tool would that be, please?Have you tried the HP support webpage?Solve A ProblemLouis

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I have a small problem when I go into Safe Mode or when a blue screen shows up on my computer. The text and icon's in Safe Mode are so large, that many of them do not fit on the screen. Also when a blue screen happens, some of the text on both sides of the screen are cut off. Is there a way to change this that will not affect how things appear in Normal Run Mode? Possibly a change in some BIOS setting?

A:Safe Mode Blue Screen problem

Change the display resolution when you're in safe mode

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I am a computer novice and when I try and startup my computer, I get a Blue Screen which flashes briefly so I can read what it says. If I press F8 it allows me to get into safe mode with networking. The computer which is windows xp occasionally lets me reboot in regular mode but very seldom and it will usually go haywire for some reason in regular mode and shutdown when this happens. Where do I start to remedy this problem? Thanks for all responses in advance.

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Recently updated my computer using automatic updates. I unfortunately didn't pay attention to the updates that were being installed. After a restart, I got the following error:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen sppears again, follow these steps:

Check to be sure you have adequate disk space. If a drive is identified in the stop message, disable the driver of check the manufacturer for driver updates.

Check with our hardware vendor for any BIOS updates. Disable any memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select advanced startup options, and then slect safe mode.

Critical information:

(0xC00000005, 0x69B1A6F7, 0xF7BAE58B, 0x00000000)

I've attempted to use safe mode, starting normally, or using last known good configuration. None allow me to get past the loading screen. It just blue screens and restarts. I also do not have the system restore CD as it was stolen some time ago.

The hard drive is currently hooked up to a hard drive reader and another computer. However, I can't quite figure out what the problem is, nor can I access the files on the system administrator account which is my primary concern.

Any help would be appreciated. Thanks.

A:Blue Screen, no access to Safe Mode

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Blue Screen Reads:
blah blah blah
***STOP: 0x00000074 (0x00000003, 0x00000002, 0x80087000,0xc000014c)

Cant boot into safe mode, computer simply reboots instantly and you can see the blue screen for a split second when you select that option or any other option. The only way to see the blue screen is to let the timer time out on the selection of windows did not start properly.
Do not have the choice of repair either, Any suggestions?

Compaq laptop, PresarioV4000, centrino 1600, 1280mb ram, 60 gig HD.

A:Solved: Blue Screen, No Safe Mode

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okay so when i got home yesterday i turned on my desktop computer which is running on windows XP black edition when it loaded everything and was about to get into the login screen it said 'out of range' i suspect this is because of the resolution. i tried to get into safe mode but i ended up getting a blue screen several times. i tried a system restore but still it says 'out of range'

first time posting a thread, sorry if it's in the wrong section and has been posted before.

the blue screen error when i try to run in safe mode says: A problem has been detected and windows has been **** down to prevent damage to your computer. If this is the first time you've seen this Stop error screen, restart your computer. If the screen apprears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:

*** STOP: 0x0000007B (0xF789E524 , 0xC0000034 , 0x00000000 , 0x000000000)

A:Out of Range, Safe mode Blue screen

It sounds like your Display Adapter got corrupted somehow. You can try Last Known Good Configuration. You should be able to get to Safe Mode with Networking. If that fails, then try booting off of the XP CD and get to the Recovery Console, and type chkdsk /p and hit enter. the Check Disk utility will try and correct any file errors. Once you can get to Safe Mode, then uninstall the Display Adapter driver and download an updated driver for you computer model.

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I recently attempted defragmenting my registry with Registry Medic ( or smth like that), immediately after the restart I was not able to access my computer at all. Safe mode generates the same error massage as the normal start up. The Win 7 startup recovery can not fix the problem.
I'm attaching a pic of the blue screen. It flashes for a few seconds and then the computer restarts.
My hardware is as follows:
toshiba satelite P305-S8842 Laptop
Intel core Duo T5750
ATI radeon 3470
OperaTION SYSTEM: WIN 7 x64 Ultimate
Pls help, I have some very important files on my hard drive!
As for viruses , I have Avast free and Malewarebytes. I had a suspicion that a facebook application by the name of:"31 Things You Never Say To A Teacher" has added smth to the registry and that is why I attempted a clean and a defrag it in the first place. Unfortunately stupidly I did not back it up first.
Is there a way to at least save my files?
Here is the pic of the error, sorry if its a bit smuggy(it was taken with a cell phone)
Main error code STOP: 0x0000000F4

A:Blue Screen at start up, no Safe Mode Pls help!

Download a copy of Ubuntu, burn the ISO as an image file and boot from it...Select the live CD ( ..Try ubuntu without installing it to your system ) You will now be able to access your hard drive and backup your files.. Once you have everything backed up, do a clean install.... BTW stay away from registry tools...as you have discovered, they cause more problems than they are worth...

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Hi, 2 days ago I downloaded a windows update onto my packard bell netbook. When I try to restart my netbook it starts up as usual then says, continue with system resume and delete restoration data and proceed to system boot menu. When I press Continue with system resume, the BSOD appears. So, I restarted my netbook multiple times and then tried to access safe mode - the problem is, the blue screen of death appears before I get the option of putting it into safe mode.

If I've left anything out I'm sorry, I'm a major technophobe.

Please can anyone help me?

Thanks anyway!


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Hello, I had some problems with my computer that lead me to have to boot in safe mode F8 wasn't working so I changed the boot in system configuration to boot in safe mode minimal. Restarted went to boot in safe mode and it blue screened. Now I'm stuck with boot to safe mode blue screen loop. Is there anyway to change it back to boot windows normally?

Also there is no way I can see what the blue screen says as its gone in a blink of the eye.

I'm on windows 7 ultimate.


A:Blue Screen In Safe Mode Boot

Update: got the blue screen error code by video taping the boot
stop: c000021a fatal system error 0x00000000 oxcoooo428 oxooo1
is what i can make out

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Hi i have wiondows 7 and need to boot into safe mode to run a antivirus software, when going into safe mode it starts to load but then gives me a blue screen and goes off after 3 seconds. Below i have provided a picture of the error message and a video of what my problem is ( click the last picture of the black screen and that will load the video):

From the above could anyone be able to tell me what is faulty or how to fix as every other mode is fine but not in safe mode or safe mode with networking.


A:Blue screen when trying to load in safe mode

Try this: Ray Woodcock's Latest: Windows 7: EUBKMON.SYS Error: Driver Unloaded Without Cancelling Pending Operations

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I have run several scans on my comp with super anti-virus, malware bytes, and microsoft security essentials. I have even used the online scanner at microsoft.com and they say I am virus free. Yet today someone accessed the ftp panel of my website with my stolen password and uploaded 2 files with trojan viruses. I am not the most computer literate and posess only basic skills at this point. I was told that super antispyware could be run in safe mode and would detect any remaining problems that way. Everytime I try to log into safe mode it goes to the blue screen that says windows had to be shut down. The message indicates I should run chkdsk/f to look for hard drive problems. When I click the start menu and then run and type in chkdsk/f it says it cant be found. I dont know if I have a virus or some other technical problem going on. I cannot start windows in any form of safe mode...ie safe mode, safe mode with networking, or safe mode with command prompt. Can someone tell me what I should do?


A:Cannot start in safe mode...I get the blue screen.

Hi .Can you login to XP normally? I don't see any indication, I see several references to booting into safe mode.What is the exact BSOD error message that you received?Why...are you trying to boot into safe mode?System manufacturer and model?Louis

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