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Yoga 710: Microphone not working

Q: Yoga 710: Microphone not working

1st timer here. I have a 710-15ISK, it's about 4 years old and I have never had an issue with the microphone. I discovered today that it isn't working. I have tried the following without success: Run the troubleshooter and it doesn't detect a problem.Removed the Realtek drivers and reinstalled them.Run the Diagnostic Troubleshooting Wizzard because Cortina can't hear me with no positive results. What should I try next?

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RELEVANCY SCORE 200
Preferred Solution: Yoga 710: Microphone not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 66.4

Hello my 8 month old yoga mic was working fine until the driver was auto updated, i believe through windows update and now the yoga cannot hear me at all.  I uninstalled the Realtek driver and installed the Microsoft HD drivers under Sound, video and game controllers with no change.   My yoga was also updated to Win 10, ver 1809 at this time, which i hear is buggy.  I also installed the latest Realtek drivers from Lenovo and that did not fix the problem either. I turned off Beam forming in the Realtek HD manager and that did not make a difference either!! Please Help,, this is so frustrating!!!!!

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RELEVANCY SCORE 62.4

I have been unable to use the onboard microphone in my laptop. I don't know exactly when this started, but there are other weird issues that are accompanying it. First, when I use F4 to try to toggle the mute, it always shows that it is muted on screen, instead of toggling the microphone from mute to unmuted and back, like the camera toggle, or touchpad input toggle keys do. Also, when I plugged a small microphone into the audio jack, it created a pop-up to ask if it was headphones or speakers with no other option. So for now, plugging in a microphone also doesn't work. I have uploaded/ reset some drivers and it keeps telling me I have the best driver available, so what gives?

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RELEVANCY SCORE 62.4

Hello! My microphone is not receiving sound when I try to use the webcam for one of my classes. All of the updates are current and I have made sure that all of the properties in the settings of the microphone are enabled. Is there anything else that could be wrong besides a hardware issue? Thanks!

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RELEVANCY SCORE 62.4

Hey all, I've been trying to use cortana for some time now and the voice recognition never works. I go to "Cortana and Search Settings",  and it shows the voice recognition as being on. Then I click on "Microphone: Make Sure Cortana can hear me" and I'm taken to a troubleshooting page that says "Set up your microphone." When I click that, it takes me to a screen that asks me to read a phrase, but it never registers my voice. The green bar moves slightly sometimes but always still in the red area and it doesn't even move when I screem. I am not on mute or anything. Then an error message comes up telling me it can't hear me. However, when I click on the speaker button and go to "Recording Devices" the microphone comes up under sound and has a small voice recognition bar that goes up when I talk and seems to be fine. So the microphone seems to be working fine there, but just won't recognize my voice when I try to set up Cortana. Any ideas?

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RELEVANCY SCORE 62.4

I cannot get sound recording to work on my new 910. I've tried removing all drivers and installing the latest drivers but the problem is the same. I just get noise rather than a recording. It means I can't use Skype or any other application that needs to use the microphone. I've run out of things to try. It does work when I connect an external headset via USB so it just seems to the internal device that doesn't work. Would appreciate any suggestions. 

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RELEVANCY SCORE 61.6

onboard microphone not working. tried plugging in an external microphone to no avail. unit is newly bought. this is a very bad experience for me. first it was the micro hdmi, now this. it seems Lenovo produces defective products. i will never ever buy anything Lenovo again! researching the issues i'm having, i've read so many people have the same problem. both micro hdmi and microphone are defective. it's a hardware issue, hence a factory defect right out of the gate.

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RELEVANCY SCORE 61.6

Hi. My internal microphone is not working. It's present in the list, but there is no reaction from it in voice recorders/Skype. External microphone (via headphones) working great. I tried:1. Fully reinstall Windows 10 Home.2. Use drivers provided by Windows out of the box.3. Install latest drivers from Lenovo Support website for my laptop serial number.4. Install drivers from realteck website.5. BIOS update.6. Remove drivers in Device Manager. Windows loaded them again on restart.7. Disable sound effects.8. Enable/Disable device in recoring devices list.9. Changing recording volume. Nothing helps, no effect at all. YouTube videos with bug demonstration:Internal microphoneHeadphones microphone

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RELEVANCY SCORE 61.6

Hello, the built in microphone of my brand new Yoga L380 is not working. I run the diagnostics and everything seems fine. Moreover I tried with an external PnP usb microphone and even if it was recognized it didn't work so I think that an hardware failure could be excluded. Do you have any guess for a possible solution? Thanks Giuseppe 

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RELEVANCY SCORE 61.6

Hi You repaired my Yoga (usb failed). When you sent me my Yoga back I've found that the microphone is not working any more. I reinstalled the drivers as You suggested in the other thread. Your support really suks. How could You destroy working machine?? Not mention it's impossible to contact You (except badly working phone line).

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RELEVANCY SCORE 61.6

Has anyone had any luck solving this issue? When I skype the person on the other end can barely hear me when I speak at normal volume.It also does not work when I plug in my headset (with microphones attached) into the audio jack, I have tried three different headsets.I have spoken at/into the laptop microphone (without the headsets pluged in) and it made no difference in volume for the other side.I made sure that the mic is not muted or anything, its just not picking up on my voice very well, or at all.

A:Lenovo Yoga 900 Microphone Low/Not Working

Hi Juliana,
 
Welcome to Lenovo Forums.
 
Run a complete uninstall of skype.
https://support.skype.com/en/faq/FA10634/how-can-i-completely-uninstall-and-then-reinstall-skype-for...
 
The latest version is current 7.22.85.104. There is a possibility that the Skype of the body of the file is corrupted. Also, Re-installation (or update) of the audio device driver
 
Please let me know your findings.
 
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 61.6

Has anyone had any luck in fixing this issue? I cannot communcate on Skype with my new lenovo yoga 900 and updating the Realtek drivers from the site does not help..











Solved!
Go to Solution.

A:Yoga 900 Microphone not recording/working

I have same issue. It also doesnt work when I plug in another headset/microphone into audio jack (I have tried 3) or when I try a Bluetooth microphone

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RELEVANCY SCORE 61.6

Hello, the built in microphone of my brand new Yoga L380 is not working. I run the diagnostics and everything seems fine. Moreover I tried with an external PnP usb microphone and even if it was recognized it didn't work so I think that an hardware failure could be excluded. Do you have any guess for a possible solution? Thanks Giuseppe 

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RELEVANCY SCORE 60.8

Recently I have noticed that pressing the microphone mute button does not mute the microphone. The indicator will appear on screen with the microphone crossed out making it seem like it works but the microphone is not really muted. I have used lenovo vantage and the driver update thing on this website but everything is already updated. 

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RELEVANCY SCORE 60.8

Hi Guys,after upgrating to Windows 10 the microphone of my Yoga 500-15IBD is not working.I already tried every driver (windows update, lenovo, realtek) for this but nothing. Can somebody help me?

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RELEVANCY SCORE 60.4

When I try to mute my microphone or turn the volume up or down nothing happens. Anybody know how to fix this?

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RELEVANCY SCORE 60.4

I have to admit I never tried the webcam since I got my Yoga which had win 8.1 originally installed on it, but with the update to windows 10, I'm trying more things out. I did install the camera driver from http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...  but no luck.I dont even see any kind of camera in device manager. The camera app just says "something is wrong" amd closes. I tried Skype and it also could not detect a working webcam. After installing  windows 10, I did try Cortina and it had me go into microphone setup and it was working. However after subsequent updates, it no longer works. The micropphone levels are ll the way 100%, but when I try to setup the mic, I never see the level meters move when trying the speech test dictation,. Ive installed the Conexant drivers in the the above link, and also uninstalled them and tried to go back to what are the default microsoft drivers, neither seem to wor  

A:microphone and webcam not working on Yoga S1 after windows 10 update

Sorry to bring this up, but i have this problem too. Also my digitizer stopped working. Tried reinstall windows 10 and downgrade it to Windows 8.1 but nothing helped.

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RELEVANCY SCORE 59.6

Hello!  So, I ran into a problem with one of my function keys. After I reinstalled Windows 10, the mic mute function key (F4) stopped working.However, all the other function keys work properly. I tried to reinstall audio drivers, but it did not fix the issue.  Any ideas on how to fix this problem?

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RELEVANCY SCORE 59.6

I rarely use my Yoga pen, camera, and microphone. But yesterday i have to review a PDF file so take up my pen but i won't work at all.  Then i opened device manager and camera is gone also. Then i downgraded OS from W10 x64 1607 to Windows 8.1, same thing! Lenovo, please help!

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RELEVANCY SCORE 58.8

Hello,My microphone has not worked since i bought this laptop over a year ago, but it has not become a problem until recently for me. Initially no Conexant devices were discoverable in audio decivesI tried uninstalling and reinstalling the conexant driver, and the only progress that has been made is that a conexant external microphone is now visible (which i do not own). How can i make the internal mic discoverable? / do i need to use some other device like realtek?Thank you!!!Duncan (again, windows 10)

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RELEVANCY SCORE 58.8

Hello,My microphone has not worked since i bought this laptop over a year ago, but it has not become a problem until recently for me. Initially no Conexant devices were discoverable in audio decivesI tried uninstalling and reinstalling the conexant driver, and the only progress that has been made is that a conexant external microphone is now visible (which i do not own). How can i make the internal mic discoverable? / do i need to use some other device like realtek?Thank you!!!Duncan (again, windows 10)

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RELEVANCY SCORE 52.4

Hi folks Suspect there's an issue with the driver on X1 Carbon 6 gen after an update from MS. The driver is Realtek High Definition Audio(SSD). It says the latest and correct driver is installed but looking at the logs on the driver the last message on 10 July 2019 is 'device not migrated' and its ambigious as to whether the driver is installed. So, that's why I think my microphone isn't working. At least I can't get Cortana to hear me and I can't do anythign with the microphone settings on normal routes in Windows and via Lenovo. Systems checks on hardware say all is fine. Tried downloading the driver from Lenovo and installing but the laptop knows better and won't install it saying all is fine with the microphone universe. Any advice? Not keen on waiting for Lenovo and Windows to realise the issue and update (if it's a driver issue). Admitidely i'm not great with machinse so might have missed a setup step or switch on somewhere. Richard

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RELEVANCY SCORE 51.6

I have a Dell Vostro 1500, running 32-bit Windows 7. It came with Vista, but I upgraded to Windows 7 a couple months ago, which I think is causing the issues I'm experiencing. According to whoever I'm speaking with, the sound for the microphone built in to my webcam fades in and out and gets really loud randomly. In an attempt to solve this, I bought an external microphone which also does not work.

The sound driver is the SigmaTel High Definition Audio CODEC, version 6.10.0.5614. When I tried to update it through Windows 7's update driver software it says I have the best version for my system, but I still suspect that this could be what is causing the problem. I can't seem to find a better driver though.

Any ideas?

Thank you

A:Built-in Webcam Microphone and Microphone Line-in Not Working

Got the same problem with a Dell Vostro 1500 microphone line-in not working. I can't help I'm afraid; I am just posting here so I get notified of any responses.

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RELEVANCY SCORE 50.8

Microphone not working - Which driver for the microphone elitebook 8540w? I recently downloaded the driver and got the webcam working, but no sound from the microphone. Thanks, Jon

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RELEVANCY SCORE 46.8

I would like to plug a microphone in to the Yoga 730-165 (it was one of the main reasons I purchased this laptop) and it does not appear to be possible.  When I plug a device directly into the single 1/8" port, it does nothing.  I can only plug in headphones.  So, I purchased a splitter because I saw some conversations online (with other lenovo laptops)which suggested this may work, but when I plug an extenral microphone into the splitter, this does not seem to work either.  When I look into "recording" devices, I only see "Microphone Array" which seems to be the internal mic and "stereo mix".  Is there a driver I need? Or something else I should be doing?  Or is it just not possible to use an external microphone?   

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RELEVANCY SCORE 46.4

I have a new Yoga 920. When it records someone at any distance, the recordings is garbled and staticky. It captures me when I?m sitting in front of it, but nothing else. I bought this to record lectures. Thanks. 

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RELEVANCY SCORE 46.4

So I used to own a lenovo yoga 2 pro, and I had audio jack headphones and as well as an audio technica microphone which used an xlr cable to 3.5mm audio jack, the main problem for that laptop was the fact it only had one audio jack, but i need 2 in order to use both my micro phone and headphones, so I bought a jack spliter and this solved the problem Only Recently I switched to the lenovo yoga 3 pro, but this solution does not work for the new laptop. The Headphones work fine but the computer fails to recognize the microphone and instead uses the default mic installed in the pc, which sounds like im in the toilet. Both Computers used windows 10 so Im not sure how to fix this problem 

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RELEVANCY SCORE 46.4

I bought my Yoga 710 last fall and have had trouble using it for Skype calls.  The microphone creates a windstorm noise that people on the other end of the call report is troublesome.  I can barely hear this at my end.  When I mute the microphone, I notice and the people on the other end of the call notice,  that the "whooshing"  noise stops.  Suggestions?
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 46

Hi All, I got my L390 a few months ago, and I have found that I either have the choice of windows awful microphone audio enhancements, or an otherwise great sounding microphone with a loud beeping..  I didnt think this was something that still happened with laptop audio so I came here. The mic itself sounds great, very crisp sound and I can hear a lot of detail, however something is causing a lot of interference...  I have the latest audio drivers so I dont belive these are the issue... Is this the case for anyone else? This is specifically with the windows audio enhancements off. 

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RELEVANCY SCORE 46

A few months ago I started having problems with the microphone and video freezing.  Two weeks ago the microphone died while trying to use it with zoom.  doing further analysis the other day shows that it's not working with any product that uses it.  It also doesn't work if I use a bluetooth device with a functioning microphone.   Apparently this is a known issue according to other postings i've seen, but now my warranty is 5 days over it's expiration date. As recommended on the support site, I rebooted, reset to original settings, to no avail.   Is there any workaround I can peform without having to pay an silly amount of money to get this fixed?

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RELEVANCY SCORE 46

Hello Community I have a Lenovo Yoga 920 which is installed with Windows 10 Updated on Build 1809.Since months I don't have any possibility do let the microphone work again. I already read through articles in this forum. I uninstalled already the driver rebooted the system and reinstalled the newest driver from the Lenovo driver downloadpage from June 2018. I also checked the settings privacy where the microphone is activated. I started to BIOS and loaded default settings, saved and exit. In the control panel under sound the microphone is acitvated.A USB headsed with Microphone works fine but I'd like to have a working internal microphone from the yoga920 any ideas and help, please? Thanks in advance.regards

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RELEVANCY SCORE 46

I recently purchased a Lenovo Yoga c930. When I use Cortana or anything else with voice detection, the microphone works. But as soon as I record video on the Camera app, it stops working. A lot of times the video appears to be only 1 second when the recording was on for much longer. How can I solve this?

A:Yoga C930 microphone problems

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RELEVANCY SCORE 46

Hi all,my audio suddenly stopped working (no sound at all) and whenever I record and play a message recorded by the voice recorder I just receive a feedback noise. The problem disappeared for a short while with a bios update but re-appeared 2 days ago. Yesterday, everything was normal again for 1 day until battery dropped below 45%. Then, after waking the laptop up from standby I had no sound when playing videos and only feedback sound when playing a recorded message. Windows re-install and driver re-install did not work. Also, I have no sound when booting from an Ubuntu live CD (also more like a feedback noise). Any idea? I would say hardware fault but I was surprised that it started to work again and suddenly stopped working again. Can it be a software fault or a bios problem or somehow be related to the battery?

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RELEVANCY SCORE 45.6

Been trying to figure this out - using the built-in microphone for Skype or other uses, all I get is very loud static/white noise that overpowers any actual sound I make.  Painfully loud for the people on the other end.   Using a headset it works fine, but haven't been able to figure out why the built-in mic won't work.  Drivers up to date, tried messing with audio enhancements to no avail . . . Help??

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RELEVANCY SCORE 45.6

I do not know if it's possible to help me, I bought the yoga 700-14IKB in the beginning of the month. When I'm talking on skype and the ventilation is working, The person talking to me can not hear me because the ventilation is too close to the microphone. I realized that ventilation  works many times, And it's nuisance to anyone who's listening. Could you possibly help me?Thank you.Regards

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RELEVANCY SCORE 45.6

Hi everyone, My Yoga 710 14"'s microphone is producing some kind of static/humming noise. Using the original settings, the other parties in a Skype chat can barely make out what I was saying. I tried tweaking the settings in Realtek HD Audio Managerreducing microphone boost to zero - this helped a lotenabling beam forming - slight improvementI tried the other "enhancements" but they didn't seem to helpStill, the recordings I make using my laptop's mic is not clear. Some laptops have the option to enable "noise suppression", but not on mine. Did anyone else encounter this problem and were you able to solve it?Appreciate your help! 

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RELEVANCY SCORE 45.6

Ok, I know it is not preferred that Mic be turned off per the new OS'.  They want the ability to respond to your every whim even by voice.  However, this feature is not acceptable in secure areas.On other systems, I have a switch on system that hardware disables the Mic.  On others, I 'plug its ears' by covering the Mic with an active random noise generator. If I have the ability to permanantly disable the Mic array then this would be perfect.  At the least, where are the Mics located so I can cover them with noise. Can I get info on both of these?- Is there a hardware way of disabling the mic array (software can override software disable)?- Where are the Mics located? Thanks

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RELEVANCY SCORE 45.6

The latest Windows 10 Realtek microphone driver for the Yoga 11e 20e7 does not work in Skype and Cortana.  If you revert the driver to the generic Microsoft High Definition Audio Device it works correctly.  

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RELEVANCY SCORE 45.6

Hello, I am doing an audio narrative for university and I am required to record sound etc.  I'd like to try the internal microphone on my Yoga 510 14iSK but first I'd like to know - How many microphones does this laptop have? Where are the microphones located? Is there any specs on the microphone itself? Thank you, Penny

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RELEVANCY SCORE 45.6

Hi, I've been using my new laptop for 2nd week and when I speak with someone in Skype or Facebook they complain that they first start to hear me and then the volume becomes lower and lower and they start to hear some sounds and sometimes my voice dissapears at all. One time I was recording a video of myself for an interview and the sound of the video was so low when i was listening to it that I barely heard myself even with 100% sound volume. Did somebody have the same problem?

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RELEVANCY SCORE 45.6

I have a problem with my built in microphone. It is working, I double checked all the setting suggestions, perfectly setted, latest version, update done, everything should be fine, but the people on Messenger and Skype cannot hear me. Other applications I dont use. Can u please help me? Thank you

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RELEVANCY SCORE 45.6

Recently got a C930 laptop and didn?t realize that the combo headphone doesn?t support an external microphone. The manual does indicate this but I didn?t read it thoroughly before purchase. Is there a workaround such as a USB adapter or add on program?

A:Yoga c930 external microphone question

It depends on what the objective is. Are you talking about using a standalone external microphone? If so, there are a number of USB microphones on the market that will work.  If it's something else, give us a little more detail, please. 

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RELEVANCY SCORE 45.6

I've never gotten the microphone working in my Yoga 370. When using the standard "High definition audio device" driver it is impossible to use the microphone. Only electric noise is heard and it is impossible to make out any of the sound input. Example: https://www.dropbox.com/s/31zbppawd53mvz1/inaudible.mp3?dl=0 If I install the "Conexant SmartAudio HD"-driver instead output is the same. If I, while using the Conexant-driver enable "Audio enhancements" in the microphone settings then it is possible to make out my voice, albeit still with a very poor quality: https://www.dropbox.com/s/9dkq9kgzy6cysch/poor%20quality.mp3?dl=0 Any ideas on how I can fix this?

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RELEVANCY SCORE 44.8

Hey, I have a problem with my sound. first of all, something happed after some kind of update, now the first 5 seconds of the song for example, it does not play, there is this delay. then I cant talk with skype of messenger because no one hears me and there is also a wind sound or something. the next problem is that the sound itself is really poor, when on less than 35 percent i cant hear a thing, i need to volume up and on 100, i wouldnt say it is that much loud. Anyone experienced the same? I only have my laptop for 2 months and I found more drawbacks than pluses...

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