Over 1 million tech questions and answers.

BSOD when using external hard drive

Q: BSOD when using external hard drive

Guys, my computer has just started giving me occasional BSODs within the past three weeks or so. The problems seem to come when my external hard drive is being accessed. That hard drive contains mostly media. The first couple of crashes happened while recording/capturing video to that hard drive from a game, and I assumed it was just something caused by the capturing mechanism in the game. Since then it has happened while browsing or listening to my MP3 collection in iTunes and Zune and other benign media-related activities like that.

I am running 32-bit Windows 7 Ultimate, completely up to date from Windows Update. The hard drive is a recertified Seagate 1.5TB drive I got from Woot in December. In my attempts to fix this, I have updated every driver I could think to update, including video card and sound card, all to no avail. I've scanned the hard drive with the built-in error-checking tool, and it came up completely clean.

I'm attaching my zipped up minidump folder so maybe someone smarter than me can interpret it. Just let me know anything else you need. Please help me!

RELEVANCY SCORE 200
Preferred Solution: BSOD when using external hard drive

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD when using external hard drive

Hey there. I noticed you're running AVG which is the worst bsod offender going. Completely uninstall that then give it a go. Enjoy.

That will fix things. If on the very slight chance it doesn't, look into updating this driver:

Code:
LUsbFilt LUsbFilt.Sys Fri Feb 29 05:08:14 2008

Read other 4 answers
RELEVANCY SCORE 64.4

Hi,

I have a WD Elements 1TB Hard Drive (WDE1UBK10000U) installed on Windows 7 - up until yesterday I kept getting the BSOD message APC_INDEX_MISTMATCH STOP: 0x00000001. Couldn't work out why this was so I disconnected all the external drive and Windows has been fine since.

Also seems like there is no new driver available.

Just thought this info might be useful to someone else in the same situation.

Regards,

Luke

A:External hard drive causes bsod

  
Quote: Originally Posted by spookyduke


Hi,

I have a WD Elements 1TB Hard Drive (WDE1UBK10000U) installed on Windows 7 - up until yesterday I kept getting the BSOD message APC_INDEX_MISTMATCH STOP: 0x00000001. Couldn't work out why this was so I disconnected all the external drive and Windows has been fine since.

Also seems like there is no new driver available.

Just thought this info might be useful to someone else in the same situation.

Regards,

Luke




Hi luke and welcome

we really need the actual dmp file. use these to find and upload it to us. http://www.sevenforums.com/crash-loc...d-problem.html

thanks

Ken J+

Read other 3 answers
RELEVANCY SCORE 64.4

Specs:
OS: Win 7 (x64) Ultimate
Age of system: Less than 2 months
Age of OS Install: Less than 1 day
CPU: I7 920
Video Card: 2x GTX295 Co-op (EVGA) /196.21 Nvidia drivers
Motherboard: EVGA 3x Classified (E-760)
Power Supply: KINGWIN Mach 1 ABT-1220MA1S / 1220 watts

Problem:
On startup if I have my USB external hard drive (my passport 500gb) attached to my PC, I receive a BSOD. If I unplug it and startup everything works fine. If I uninstall all Nvidia graphics drivers and perform the same steps (plug in usb hard drive and start up) everything works fine. I've tried the most recent and the previous Nvidia drivers and both seem cause the same issue. I'm not entirely sure if those drivers are the culprit hence I'm asking for help in tracking down the issue.

The BSOD states: DRIVER_IRQ_NOT_LESS_OR_EQUAL and at the bottom lists Nvlddmkm.sys.

TSF Vista and Perfmon reports attached. Thanks in advance for any insight.

A:BSOD w/ external hard drive

There are no memory dumps in the attached reports. Please do the following:

Quote:




Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service (not RapidShare as the analysts usually can't download from it) - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): http://www.carrona.org/setmini.html




The information that you have posted suggests that your video sub-system is to blame. While this isn't a sure thing, it gives us a start. Can you try the steps that cause the BSOD with only one video card installed?

Once you've set your system to make minidumps, then please run Driver Verifi... Read more

Read other 1 answers
RELEVANCY SCORE 64.4

Hi,

I am new to the forums. I just purchased a new Dell Vostro Desktop Minitower. I have a 1TB OWC Mecury Elite-AL Pro external hard drive. When I either safely remove the drive or when I turn on my drive with the switch in the back. I receive the BSOD during these two operations. I would like to attach a copy of the dump file, however the size is too big.

System Specs:
- 32 Bit
- Windows 7
- OEM

- Brand new
- brand new

Thanks for your help!

A:BSOD with External Hard Drive

Welcome to 7forums. Please following the instructions for posting BSOD

Blue Screen of Death (BSOD) Posting Instructions

Read other 9 answers
RELEVANCY SCORE 64.4

I get the BSOD when I have my external hard drive plugged in and I do anything for long enough (I.e. watching a movie, doing a virus scan... etc) Can you please look over my file and see if you can tell me what the problem is?
Thanks!

A:BSOD while using external hard drive

Welcome
You seem to have a driver problem. Most of the reports were consistent. I do not know how it ties in with the external
Update driver
Productname:JMB38X Flash Media Controller Driver Description:JMicron JMB38X Flash Media Controller Driver Company:JMicron Technology Corporation

Read other 3 answers
RELEVANCY SCORE 63.6

I'm running Windows Server 2012 R2 on a Dell Poweredge R310. I just bought a G-RAID 8TB external USB 3 hard drive. I plugged the hard drive in and when I switched it on the computer crashed.

I didn't notice right away since the computer is headless. But when I got back to my desk I noticed the computer was rebooting. When it fished POST it gave me some warning about IRQL_NOT_LESS_EQUAL and rebooted again.

I removed the USB drive and now the computer is running fine.

Can someone tell what the problem is from this minidump?

Thanks!

A:BSOD When Attaching External USB 3 Hard Drive

By the way, the USB port I used is a USB 2.0 port.

Read other 6 answers
RELEVANCY SCORE 63.6

Hello Seven Forum,

I just inserted a 1 tb external hard drive and my computer went right to the BSOD.

I got the code:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA800B85D000
BCP2: 0000000000000000
BCP3: FFFFF88009580A10
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\051313-33649-01.dmp
C:\Users\Brandon\AppData\Local\Temp\WER-65582-0.sysdata.xml

The hard drive is trusted and I have inserted into my PC about 100 times. Can you tell me what this code means?

A:BSOD when inserting external hard drive

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

please refer to here so we can assist you further:
Blue Screen of Death (BSOD) Posting Instructions

Read other 9 answers
RELEVANCY SCORE 63.6

Hey there
So, a few weeks ago I could plug my WD external hard drive in and it worked perfectly. Something has happended (something I have done?) and now when I connect it with the USB I get bsod
This is the result from the blue screen log
Can someone help me? Is there any more information required?
Thanks

==================================================
Dump File : 120411-46457-01.dmp
Crash Time : 4/12/2011 2:20:31 p.m.
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`032b41c7
Parameter 3 : fffff880`09d5be70
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7fd00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17592 (win7sp1_gdr.110408-1631)
Processor : x64
Crash Address : ntoskrnl.exe+7fd00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120411-46457-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 120411-38891-01.dmp
Crash Time : 4/12/2011 11:08:33 a.m.
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`0325d157
Parameter 3 : fffff880`098dfe70
Parameter 4 :... Read more

A:BSOD - when plugging in USB external hard drive

Read other 6 answers
RELEVANCY SCORE 62.8

I've tried plugging in my external hard drive (a WD Passport 1 Tera) USB to access picture files... my laptop (Windows Vista) went to a blue screen and shut itself down. Here is some info it gave me after it restarted...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 001904AA
BCP2: 8BB4F3E4
BCP3: 8BB4F0E0
BCP4: 8B024689
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

I'm wondering if I did something wrong when I disconnected the external hard drive from our new Seagate wireless backup system. I had no idea how to "safely" or "properly" remove it... so I just disconnected the USB cable.

Any ideas?
 

A:Solved: BSOD when plugging in external hard drive

Read other 7 answers
RELEVANCY SCORE 62.8

Hi All,

I have been having an issue with Windows 8 RTM (N Version). I get BSOD everytime I try to copy files to an external hard drive (1 TB Seagate Freeagent). I was trying to copy 500 GB of data, but it keeps failing with a BSOD. I have also tried copying files in smaller sizes (20 GB each), yet it still prompts a BSOD.

My system specifications are as follows:
Asus Rampage IV ExtremeIntel Core i7-3960XnVidia GTX 6902*8 GB RAM3 TB SATA hard disk drive

Attached are my dump files.

Please someone help me. Thanks.

A:BSOD While Copying Files to External Hard Drive

Can you upload the entire BSOD Posting Instructions files, these will help us analyze your crash.

Your crashes:

Code:
STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes: Device driver, memory, kernel
PROCESS_NAME: kldw.exe - Kaspersky Anti-Virus
FAILURE_BUCKET_ID: 0x1a_41793_nt!_??_::FNODOBFM::_string_
----------------------------------------------------------------------------------------------------------------------------------------------------------------
STOP 0x00000019: BAD_POOL_HEADER
Usual causes: Device driver
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
LAST_CONTROL_TRANSFER: from fffff803b608b1e4 to fffff803b5e96040
FOLLOWUP_NAME: Pool_corruption
FAILURE_BUCKET_ID: 0x19_d_nt!ExFreePool
-------------------------------------------------------------------------------------------------------------------------------------------------------------
STOP 0x000000BE: ATTEMPTED_WRITE_TO_READONLY_MEMORY
Usual causes: Device driver, Memory
PROCESS_NAME: VSSVC.exe - Microsoft Volume Shadow Copy Service
FAILURE_BUCKET_ID: 0xBE_nt!_??_::FNODOBFM::_string_
-------------------------------------------------------------------------------------------------------------------------------------------------------------
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
BUGCHECK_STR: AV
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: AV_nt!MiPfPutPagesInTran... Read more

Read other 1 answers
RELEVANCY SCORE 62.8

I went back to the factory installed image. This is after replacing the Motherboard. 6 months ago I sent the computer in and they replaced the motherboard and power supply. I feel like the power supply may be the issue after getting the event id 41 kernel power, also I am questioning whether I originally had a 800W vs the current 500W. Though it may be because I had to force power on/off. I have been reloading my computer with stuff I saved on my external hard drive and playing itunes one song off of my external hard drive, (WD15000H1NC my book). Attached is the system health report and a .arn file. AVG antivirus will be installed today, please help me so I haven't thrown $800 down the drain.

Is Windows 7 . . .
- x64
- Windows 7 pro 64bit
- OEM, with disk.


- What is the age of system (hardware)? 1 year
- What is the age of OS installation (have you re-installed the OS?) put OEM image on 2-4-2012

A:BSOD - External Hard Drive problem? help needed

  
Quote: Originally Posted by joshnixee


I went back to the factory installed image. This is after replacing the Motherboard. 6 months ago I sent the computer in and they replaced the motherboard and power supply. I feel like the power supply may be the issue after getting the event id 41 kernel power, also I am questioning whether I originally had a 800W vs the current 500W. Though it may be because I had to force power on/off. I have been reloading my computer with stuff I saved on my external hard drive and playing itunes one song off of my external hard drive, (WD15000H1NC my book). Attached is the system health report and a .arn file. AVG antivirus will be installed today, please help me so I haven't thrown $800 down the drain.

Is Windows 7 . . .
- x64
- Windows 7 pro 64bit
- OEM, with disk.


- What is the age of system (hardware)? 1 year
- What is the age of OS installation (have you re-installed the OS?) put OEM image on 2-4-2012



No dmp files included in upload try this method
If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to... Read more

Read other 3 answers
RELEVANCY SCORE 62.8

Hi everyone,

I am in need of someone helping me to find a solution cause I have found nothing at all to fix it.
The issue is that every time I plug in my Seagate Freeagent Go external hard drive I get BSOD a few moments after. This only started happening yesterday after it froze, it was plugged into a media player and randomly froze. I often use it with media players, although yesterday it was plugged into a new one.

Over about 10 BSOD's it had shown me 3-4 different errors. One being ntfs.sys, with the description being something along the lines of "Something has tried to write itself to a read-only file". Sorry it's not exactly accurate, but it's along those lines.

if anyone can share some info on it or maybe links to fix it I would be extremely grateful.

Here are my specs:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601)
Language: English (Regional Setting: English)
System Model: HP Pavilion dv6 Notebook PC
BIOS: InsydeH20 Version CCB.03.61.09F.1C
Processor: AMD A8-3530 MX APU with Radeon(tm) HD Graphics (4 CPUs), ~1.9GHz
Memory: 8192MB RAM
VGA: AMD Radeon(TM) HD 6620G
Sound Card: IDT High Definition

Thanks for any help

A:Windows 7 - BSOD when i plug my External Hard drive

Hi -

24 BSODs in the last ~24 hours w/ a few different bugchecks; many listing ntfs.sys = NTFS File System.

Try the external HDD in another system - see if it works.

If there is backup software for the ext HDD installed - remove it.

Plug the HDD in and run HDD diags - SeaTools for DOS LONG test (boot from CD) - http://www.techsupportforum.com/2828431-post7.html

Is the ext HDD formatted FAT32 or NTFS?


Regards. . .

jcgriff2


`


BSOD SUMMARY

Code:

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\122411-44273-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Dec 23 16:52:30.263 2011 (GMT-5)
System Uptime: 0 days 0:03:22.652
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+45c6e )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xBE
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0xBE_nt!_??_::FNODOBFM::_string_+45c6e
Bugcheck code 000000BE
Arguments fffff8a0`01376000 80000001`9db26101 fffff880`0337df90 00000000`0000000b
BiosVersion = F.1C
BiosReleaseDate = 05/12/2011
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
??????????????????????????????????????????????????????????????????????????????????????``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\122411-23493-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Dec 23 09:47:35.910 2011 (GMT-5)
System Uptime: ... Read more

Read other 9 answers
RELEVANCY SCORE 62

I have Win 7 Home Premium 64 bit installed. All drives work fine and there is no issue on the drives except for one major problem, and I don't have a clue as to why.

I have been having BSOD in my FAT32 500gig external hard drive. If I go to delete a file or folder, it blue screens instantly, if I check the box that says 'delete immedialtely, do not send to recycle bin', then it doesn't blue screen. If I save word document in the external HD it blue screens on me.

It is 500gig, there is around 55gig free, and it is formatted to FAT32 for accessablity.

I have some small usb flash drives I occasionally plug in the computer, they are FAT32, and they work fine.

This is my most crucial data hard drive, and it has been used flawlessly with XP SP2 32 bit, Vista Home Premium 32 bit, and Windows 7 ultimate 32 bit.

This is my first encounter with 64 bit operating system. Is there something I need to know about FAT32 external hard drives? Is there not enough room for it to do anything? Was it just a bad Win7 installation?

Once again I have never had an issue in any other 32 bit operating system. Could it be because it is FAT32?

Most times I can access the files in the drive, I can go deep into the subfolders on the drive, but once I try to save anything or delete anything it instantly crashes and goes to the BSOD.

Anyone please help - the files are too important (backup images, business backups, etc...) for this to happen. I could revert back to 32 bit, but I have heard ... Read more

A:Western Digital 500gig External Hard Drive BSOD

Hey.

Backup the data on the drive and then see if there is a firmware update for it. Install.

Read other 2 answers
RELEVANCY SCORE 62

Hi all, I was hoping someone could help remedy this nasty BSOD I get everytime I try insert my Seagate External Hard Drive into the USB port. Thanks in advance for anyone that;d like to take a swing at this problem.

A:Nasty BSOD when inserting my Seagate External Hard Drive

Hello and welcome Brian mate there is a dump showing a problem with your graphics and the suggested fix is to uninstall the Catalyst Control Centre and install only the device driver ie the GPU you have



Code:
ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
FAULTING_MODULE: fffff8000360f000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 55a70536
FAULTING_IP:
atikmpag+cc9c
fffff880`07914c9c 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
STACK_TEXT:
fffff880`05fe2888 fffff880`07c99134 : 00000000`00000116 fffffa80`03d61010 fffff880`07914c9c 00000000`00000000 : nt+0x735c0
fffff880`05fe2890 00000000`00000116 : fffffa80`03d61010 fffff880`07914c9c 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
fffff880`05fe2898 fffffa80`03d61010 : fffff880`07914c9c 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`05fe28a0 fffff880`07914c9c : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`03d61010
fffff880`05fe28a8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`07c98e3e : atikmpag+0xcc9c

STACK_COMMAND: kb
FOLLOWUP_IP:
atikmpag+cc9c
fffff880`07914c9c 4883ec28 sub rsp,28h
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: atikmpag+cc9c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IM... Read more

Read other 1 answers
RELEVANCY SCORE 62

Hello,

I'm not new to these forums, they've been very helpful to me just browsing through when I have problems. I am new however to signing up. What happened to my computer is, I kept getting the BSOD, I went into safe mode, removed the most recent programs I had installed, and it stopped happening. I then proceeded to plug in my external hard drive. It was not recognizing it for some reason, so I went to disk management. It was listed there, just without a drive letter. I tried to assign it a drive letter, and it gave me an error message saying something about refreshing the list, (this is the error message I should have researched), I tried refreshing the drive list, and tried reassigning the drive letter, same message. I right clicked on the drive again, and I saw mark as active. For some stupid reason, I clicked on this. Then seeing that it didn't do anything, I thought maybe restarting the computer would maybe do the trick. Now my computer won't boot. It gets to the windows logo, and boom, restarts all over again. I tried many things like, startup repair, system restore, marking partition as active CMD, with diskpart, I also tried some of the commands in bootrec.exe. By the way, if this helps at all, my hard drive is a solid state drive, I also have a slave drive in there which does also have a copy of windows installed on it, (it was my old hard drive), I tried setting that as my primary boot and it boots into my old install of windows, before i got my... Read more

A:Had BSOD, fixed that, accidentally set external hard drive as active

Unplug external, boot into System Recovery Options Command Line to Mark Partition Active on the 100mb System Reserved (preferred if you have it) or C partition. If it won't start run Startup Repair - Run up to 3 Separate Times to repair or rewrite the System boot files.

Once it boots, plug in the external to Mark Partition as Inactive - Windows 7 Forums.
Then run a Disk Check. If it fails run Partition Wizard Check File System and Partition Wizard Partition surface test.

Read other 9 answers
RELEVANCY SCORE 62

- 4 year old computer, used to be vista, upgraded to windows 7

A couple of days ago a BSOD started occuring about every 10 minutes and it seemed to also occur whenever I tried inserting a flash drive. It didn't allow for me to read the warning as it booted after half a second. I tried fixing that by restoring windows to a point in time where it worked, and when that didn't work by reinstalling windows 7 from the disc, because it didn't start windows anymore. That seemed to work for a while, but after a couple of hours it started to occur again.
I thought it might be the temperature, so I used comptemp to check it and then cleaned out the heatsink. That dropped the temperature down from the high seventies celcius to about 60 degrees celcius. Sadly, this didn't fix my BSOD problem so I started browsing the internet for other solutions. I tried Memtest, no results. after loads of failed attempts I finally have reached the point of desperation where I'm willing to make a thread, as I'm truly clueless. Any help would be appreciated.

additional info:
- It didn't occur in safe mode. - now it also occurs in safe mode, but only when starting up programs, I'll try to figure out which.
- I did not install any new software, nor did I add any hardware recently.
- there's a few hundred GB of free space on my hard drive.
- I've ran multiple tests for viruses (avira/avg).
- I'll add more when asked/I think of em

thanks in advance

A:BSOD crash after youtube/inserting external hard drive

just a bump, still not solved :/

Read other 9 answers
RELEVANCY SCORE 62

Hi there,

I won't get too deeply into the harrowing saga of how two external hard drives of mine died within days of each other. Rather, I'll just say that I would like to do a virus scan on several external hard drives (including/especially the one I just got to replace the others). In other words, I want to find out if there was a virus or something in the material that I'm putting on the hard drives that makes them die. Could this be possible? If so, how can I conduct a virus scan specifically on the external drives?

Thanks!
Sonya

A:Scanning an external hard drive for viruses? External Hard drive DRAMA!

In My Computer . . right click the external drive and select Scan with { name of AV }

Read other 1 answers
RELEVANCY SCORE 61.6

Hello everyone,

I am new to the forums and not sure where the best place to ask this question is, any help would be appreciated, even if you refer me to somewhere else.

I have a Dell Inspiron 1545 (2.5 years old). All my data is backed up so I have no concerns about recoverying data.
First, the laptop crashed and ran several chkdsk on start up. I froze several times during this. It said it had fixed some errors then started up again.
This time it wanted to do start up repair. Same thing kept happening, froze at least twenty times during this. Eventually it gave me the blue screen of death.

'Technical information

*** STOP: 0x000000F4 (0x0000000000000003, 0xFFFFFA8004C1D260, 0xFFFFFA8004C1D498, 0xFFFFF8000130DDA0)'

This repeated several times. I ran the diagnostics and it told me the hard drive could not be found (error code 0146, 2000-0146). Essentially, it's a Dell laptop (I know) and I am not bothered about recovering the hard drive.
I would, however, like to install Windows 7, or alternatively Linux, onto my external hard drive. But I just can't seem to get it to work.
I have extracted a Linux iso to the external hard drive I want to install on, onto a cd, onto a FAT32 8gb usb stick, but it has given me the bootmgr is missing error every time. I have tried it with the interal HDD in and removed.
I am no longer concerned about the internal HDD, i can use it for a door stop for all I am concerned, I just want to load ANY os onto my external hard drive so I can get the la... Read more

A:BSOD HDD Failed - Install Windows 7 on external hard drive from boot

As a temporary work-around, you should be able to run Linux from the CD or USB.
This would allow you to use your machine until a better solution is suggested.

If you can get Linux to run you might be able to format the internal HDD (using GParted for example) and then reuse it (temporary solution).

Read other 9 answers
RELEVANCY SCORE 61.6

Windows 7 Home Premium 64 bit operating system
Windows 7 OEM
System is about 6 months old
i7 860 2.80ghz
8gb ddr3 ram
Ati Radeon 5770
1tb hard drive
Motherboard model OT568R, chipset intel DMI Hostbridge
Power Supply Thermaltake 850w


So this has just occurred to me while I am transferring files from my computer to an external toshiba 1tb hard drive, its happened 2 or 3 times during the transfer and after I boot back up the computer this message will come up

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000171A8B
BCP3: FFFFF8800A2DBDB0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111410-39031-01.dmp
C:\Users\RickQP\AppData\Local\Temp\WER-34117-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Thank you so much in advance for any help that you can give me with this issue.

A:BSOD system crash while transferring files to my external hard drive.

Hi -

The bugcheck on the lone dump -

0x3b (0xc0000005,,,) = system service threw an exception - 0xc0000005 = memory accesss violation

- Remove Daemon Tools/ Alcohol120

- Update these drivers -

Code:

LHidFilt.Sys Wed Apr 22 20:05:22 2009 (49EFB0C2)
LMouFilt.Sys Wed Apr 22 20:05:26 2009 (49EFB0C6)
atksgt.sys Sun May 17 09:36:34 2009 (4A1012E2)
lirsgt.sys Sun May 17 09:06:57 2009 (4A100BF1)

Driver Reference - http://www.carrona.org/dvrref.html#atksgt.sys


If BSODs persist, run the Driver Verifier -- http://jcgriff2.com/driver_verifier.htm


Windbg Logs
--> http://jcgriff2.net/BSOD_Logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-db...riff2_.txt.zip

Regards. . .

jcgriff2


`

BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Nov 14 02:45:38.306 2010 (GMT-5)
System Uptime: 2 days 12:48:30.446
Probably caused by : win32k.sys ( win32k!xxxMNOpenHierarchy+17f )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: dwm.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff960`00171a8b fffff880`0a2dbdb0 00000000`00000000
??????????????????????????????????????????????????????????????????????????????????????``

Read other 1 answers
RELEVANCY SCORE 59.6

Hi guys,
I recently bought a Toshiba satellite click mini, tried to use my external hard drive but its not showing up at all. Any ideas on how to fix this?
its a Seagate 250gb hard drive. Thanks in advance

A:Satellite click mini not reconising external hard drive or external DVD drive

Originally Posted by rachel.nickells


Hi guys,
I recently bought a Toshiba satellite click mini, tried to use my external hard drive but its not showing up at all. Any ideas on how to fix this?
its a Seagate 250gb hard drive. Thanks in advance



Is it usb powered? If so does the hard drive spin up? Are there any clicking noises from the drive?

Read other 2 answers
RELEVANCY SCORE 59.6

I want to get an external hard drive/dvd burner combo if there is such a thing. To make this question as simple as possible...I need a hard drive that my camera can be plugged into with the firewire. I also need the hard drive that is able to plug in to the USB2 slot on my computer, because
my new Dell doesn't seem to tolerate a firewire card which I installed and then took out and returned to the store. It froze my computer and I tried everything to stabilize it but had no luck. It did work long enough to download 10 min. or so of video and I burned that onto a cd. Thats when I found out I had a dvd-rom not a dvd burner......long story I know. Sorry. I just want to figure out the most economical way now to save my movies and burn them to dvd also using either another external dvd burner or maybe there is a hard drive/dvd burner combo?? Or should I just get two separate externals?
Again: I need the hard drive/burner to plug into my computer with usb2.
Then the firewire from the camera would go into the hard drive/burner to download the movies.
 

A:Solved: External Hard drive OR External Hard drive/dvd-rw combo?

Read other 16 answers
RELEVANCY SCORE 57.6

Hello,
I am trying to move all my files from my computer to my new external hard drive, but whenever I try and move a file over 4 GB in size i get this error message...
"The file is too large for the destination file system"... anyone know how I can get around this so I can move those files over?
 

A:Problem transfering large file from hard drive to external hard drive

Get ahold of some software that will break up the file into chunks.
 

Read other 1 answers
RELEVANCY SCORE 57.6

I see it can be done from an installed to an external, but can it be done in reverse, taking the external cased hard drive and cloning it to an internal? The old hard drive is from an xp laptop, and I can aquire another xp laptop if I can clone this way. Perhaps if I set the enclosure hard drive as master? All ideas are greatly appreciated. Many thanks
 

A:Clone a laptop hard drive from an external case to an internal hard drive

Read other 6 answers
RELEVANCY SCORE 57.6

Hey guys!

My Zune 80gb stopped working a while back. It wouldn't charge. So I thought I would take out the hard drive and use it as an external 80gb hard drive. So I bought an 1.8" ZIF encolsure for it and installed the hard drive into it.

All appears good with the installation. When I plug the hard drive into the PC the light on the hard drive enclosure comes on and stays on & the disk starts spinning. Then Windows Vista does the whole "Install new Hardware" thing and calls it a "Disk Drive" and a "USB Mass Storage Device" and says hardware is installed and ready for use.

But the problem is I can't seem to access the drive. I can't find it anywhere. It doesn't show up as a drive I can use or anything. I tried a third party partitioning prgram to try and find the disk so I could reformat it but it wouldn't it couldn't find it either. I even plugged the drive into my Mac thinking that Disk Utility might be able to recognize it and let me wipe it, but the Mac doesn't recognize it as anything.

Back in Vista, Using Device Manager, Vista notices the drive under the "Disk Drives" option as a "Disk Drive" and that it is elecronically signed by Microsoft (since it has the Zune firmware on it) but I can't do anything with it ... And this is the only place where I can see that the drive even exists. I can't reformat it or anything.

Can anyone help me? I thought I read somewhere... Read more

A:Putting a Zune 80gb Hard Drive in an External Hard Drive Enclosure, help please!

anyone?
 

Read other 3 answers
RELEVANCY SCORE 56.8

I need an external hard drive for taking regular backups of all of my data.
When i searched the internet I got two options:
1. Porable HDD [high cost, slower speed but don't need external power]
2. Desktop HDD [low cost, higher speed but need external power]

I want to know that...
1. Which hard disk's live longer? Porable or Desktop.
2. I heared that pulling off USB cable of Portable HDD may cause data lose because it also supplies power to hdd.
What will happpen if Power goes off from Desktop HDD? Will my data/Hard disk remain protected?
3. Level of safety of data on moving or shaking on both Desktop and Portable HDD.
4. Can we install os and boot from portable and desktop external hdd?
 

A:Need Advice : External Desktop Hard drive vs Portable Hard drive?

Unless you really need to go portable with a Laptop .. I'd not use a USB powered External.
You cannot boot from a USB External .. But there's another option if you're capable of physically changing HDDs ..

Get a good external Enclosure (with a fan for cooling) .. Install a good HDD ... with a 5 year warranty
and make the HDD in the enclosure a bootable backup .. where you could swap HDDs if/when needed ..
 

Read other 1 answers
RELEVANCY SCORE 56.8

I recently formatted my c drive and now i am reinstalling all the software. I keep all the setups of software in my external hard drive. For installing the software I coy the setup folder of the required software on my laptop, then install it.

Is straightaway installing the software by accessing the external hard drive okay? Does it make any difference in the installation time or any reduction in life of hard disk performance.

Or should I always install through my laptop hard drive?

I am running windows 8.1 pro

A:installation software from external hard drive or internal hard drive

Your method is as good as any. If it works, keep doing it.

Read other 1 answers
RELEVANCY SCORE 56.4

Looking to buy an external hard drive for backup. This will be used only to backup data periodically. This is certainly a good price ($140):

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1474205

I've never heard of it. Anyone have any experience with that brand?
 

A:Opinions on BeyondMicro External Hard Drive?-or recommendations on External Case?

Read other 10 answers
RELEVANCY SCORE 56.4

So I want to clone one external 2TB with another. So one drive is the main use one and another the backup one. So I copy everything over to backup and i store the backup at another house and then I start using the main: deleting and adding/editing files. What is the best software or whatever to allow me, after some time, synchronize/clone the externals again without deleting all on the backup drive and recopying? (main to backup) and make them clones again? ..Adding and deleting or replacing any nonidentical files.. Like where i can press a button on some software and it do the work for me.
Sorry if this is confusing

A:Best external to external hard drive synchronized backup plan?

There's a bunch of applications that can do that.

They all work pretty much the same way, but would differ in how easy they are to understand and configure---the interfaces would differ and the help files would differ.

I use FreeFileSync from sourceforge.net.

Others are Syncback, Folder Clone, Karen's Replicator, FBackup, Second Copy, and Synchromagic.

You should be able to configure them to do one or the other of the following:

1: If you delete or modify a file on the "original", it will also be deleted or modified on the backup.

2: If you delete a file on the "original", it will be retained on the backup. If you modify a file, both the modified and unmodified file will be retained on the backup.

It's up to you which choice you prefer. I use the first method, which is often called "mirroring"--one drive is an exact match of the other.

Read other 7 answers
RELEVANCY SCORE 55.6

Hi,
I would like to know that If i got an external monitor with usb ports on it and then connect my Macbook Pro 2015 to it via an HDMI cable, can i connect an external hard-drive onto the external display to transfer files to my macbook?
 

Read other answers
RELEVANCY SCORE 55.6

I've got a new external hard drive.
I have many other external hard drives for which I want to backup the files of.

What's the best way of copying files from one drive to another?

1. Should I connect both on USB3 and copy one from another?

or

2. Copy to computer and then copy to new hard drive?

I've got a feeling that the second option might be the best one?

Thanks.
 

Read other answers
RELEVANCY SCORE 55.2

I am trying to move my files from the hard drive I removed from my old computer to the external hard drive. I want to be able to view the files before moving. Thanks
 

Read other answers
RELEVANCY SCORE 55.2

Hi guys,

I'm new on any sort of forums so go easy if it's a stupid question..but here goes.

Me and my brother built me a new computer from scratch (he did the building - i did the watching).

To cut a long story short - I purchased an internal hard drive from Overclockers UK. It's a Samsung 1TB drive. I also have a 64 Solid-state drive in there as my primary hard drive that Windows was installed on and a couple of programs are installed on. My storage disk (the 1TB disk) is for all my music/films etc. Whenever I drag and drop a file into the Samsung hard-drive - it copies it rather than moves it instantly.

When I had a laptop, I had 3 external hard drives and this is the way it copied files onto them.

Does anyone know how I can get the internal drive to stop acting like an external drive?

Any help would be greatly appreciated.

A:Internal Hard Drive acting like an External Hard Drive

This is the way it works. I have an 80GB SSD and an internal HDD and the same happens if the file/folder is large enough. If you just copy a few MBs, you will not see the window with the green stripe running. But if e.g. you copy 500MBs, you will see it. It physically moves the data. That is different if you copy on the same volume from one folder to another. Then it only makes an entry in the MFT.

Read other 6 answers
RELEVANCY SCORE 55.2

I currently am running windows 8.1 x64 bit, and I am thinking of copying my entire hard drive (consisting of C & D drives using a total of 929.2 GB of space.  And wanting to get a Western Digital External Hard Drive with 1.5 TB of space.  I have been led to believe that windows 8.1 has a utility called System Image Back Up Utility (located in the Control Panel).  I have also been led to believe that this can be done completely using a bit by bit copy of the entire hard drive (programs, files, drivers, apps, utilities, etc),  But I can not fine enough info on doing this. And there are still questions, such as How do you transfer the copy from the external hard drive back onto the PC if it should completely crash? (I do have a five disk recovery set I made when I purchased my PC, but still want an additional source of a back up system.)  I can not find the procedures for copying the copy from the external hard drive to the crashed PC, and are ther better and safer programs out there to use instead of the windows system Image back up utility?  I would add that I am somewhat of an intermediate user, useing PCs since windows 95. but there are obviously issues that I need to research before attempting something this complicated and advanced.  Any help would be greatly appreciated.  Thanks in Advance !










Solved!
View Solution.

A:Copying Complete Hard Drive to an external hard drive as a b...

A description of System Image Backup can be found here.  If you want both C and D, I would suggest a clone program. Both Seagate and WD offer a free Disk Wizard Program. With the cloning process, you use an external case to perform the clone.  When disaster strikes, you swap out the drives, and continue. Personally, I make clones of my primary desktops every 30-45 days.

Read other 5 answers
RELEVANCY SCORE 55.2

I earlier posted about the Aspire AST690-UP925A having 250GB hard drive. I since then contacted Aspire chat support. Apparently, not being tech savy we didn't realize 250 gb hard drive only 112 c drive is able to be used, the d data drive holds the programs to run the computer.

I didn't mean can I use the external hard drive internally. I meant, if I hook it up externally would it work in place of the internal hard drive that is nearly full except for around 10 GB?

So, unfortunately the computer isn't as big as you believe. But...I wanted to know if I purchase (I was looking at western digital elements 2TB external hard drive). Can we use it for this computer. It will not run itunes or anything like that, but we can obviously go online.

My brother wants to buy a new computer, but I know that is probably not the way to go. Should we get an internal hard drive installed and other memory or something or can we use the external hard drive?

I would appreciate any informed help on this since we do not no technical info on computers. Can't really afford to buy another computer right now.

Thanks in advance
 

A:Can external hard drive be used for full internal hard drive?

If you want to take out the drive from external hard drive case and install it in your desktop/laptop, then usually you can. Usually external hard drives are just ordinary hard drives accompanied by some extra controller to make it able to "talk" via general ports (e.g. USB). However I am not familiar with digital elements 2TB , so I can not confirm it. But I do have WD external drive, which I had positively confirm that its real drive is just ordinary hard drive.

Note that if you decide to do this, I suggest to find experience people to work on extracting the drive. If you do it yourself you will risk to damage it, and you don't want that since usually opening the closure means voiding the warranty.
 

Read other 2 answers
RELEVANCY SCORE 55.2

I had been using my Hitachi 320g external HD for 2yrs.It had not problem until yesterday I transfering some files from my Drive C to Hitachi HD when the computer hang.I unpluged the external HD and restart PC.When I pluged in the external HD again it was recognised as interrnal HD.I've problem accessing the files.The PC detected it was FAT32 since my system was NTFS and asked me to reformat my external HD.I tried connect to other PC but no different.
 

Read other answers
RELEVANCY SCORE 55.2

I have an internal hard disk not in use ,and I would like to make it as external disk !
I looked on the net and I found I should have the " encelsure " butt I think I wont find it here in my city .
So is there another way ? like usb -esata cable ?

A:how to make your internal hard drive into and external hard drive ?

Firstly, where are you based (Which country)? I would get the part of the internet, I trust we are talking about a 3.5" drive? Do you have an esata port on your pc? I would get something similar to this, I think: Play.com - Buy CiT 35M17SEF 3.5 inch SATA / USB / Firewire / eSATA External Hard Drive Enclosure online at Play.com and read reviews. Free delivery to UK and Europe!

Read other 3 answers
RELEVANCY SCORE 55.2

I am unsure about what happens after you convert your internal hard drive to an external hard drive... Let's say the internal HDD was your only laptop HDD and you replaced it with a SSD. If you convert your old internal HDD to an external HDD, what would happen when you open it up on your newly installed OS (on the SSD)?

I am trying to download a new OS but us my old internal HDD as an external drive just to access specific files. However, I don't want any other data/programs/settings/etc. downloaded onto my new SSD. Do I need to delete my old OS when I convert my old internal HDD into an external HDD or does the OS simply get "reduced" to a bunch of files that I will see on my newly installed OS?

If anyone is able to clarify these questions that would be fantastic!
 

A:What happens after you convert your internal hard drive to an external hard drive?

does the OS simply get "reduced" to a bunch of files that I will see on my newly installed OS?Click to expand...

Yes
it will just be seen as a data drive and you would need to goto the directory for your data
it wont run as an OS at all
 

Read other 3 answers
RELEVANCY SCORE 55.2

Hi, for nearly a year now I've been using a Buffalo 500GB external hard drive.
Just yesterday though, after unplugging it from my PC, using it on another Windows 7 machine and then attempting to reconnect it the my PC, it began to show up on My Computer as a Local Disk rather than an external. In addition, when I try to access it, it gives me this message: E:\ is not accessible. The file or directory is corrupted and unreadable. My question is, is there any way to return the drive to it's original state or recover the data inside? The data is of extreme importance.
Thanks for any help.
 

Read other answers
RELEVANCY SCORE 54.8

I'm not sure if I should have put this in "Hardware" or not so...
I am, by far, a professional at this so hang in there with me if I confuse you. A few months ago my children broke the screen on my laptop and for a few weeks I was trying to use the External Monitor so it would show up on a monitor my sister gave me. Well I finally got that up and working however, now when I connect my external hard drive to the laptop, it will not show up on the desktop monitor. (The external hard drive is Western Digital).

This external monitor is a new thing for me, actually I knew you could do it but didn't try it as an option until my nephew - who is much younger than me - thought of it lol. Anyway, I have pictures and such on my external hard drive that were put onto the external by the very laptop I am using. I'm not totally sure of the montior I am using, all I can tell you at the moment is it's a Dell. The laptop is a Toshiba Satellite A135 S266; the laptop has Vista Home Basic (32 bit) and I believe the desktop monitor is running with Vista too but I'm not sure if that's important since it is only serving as a "view." Anyway, I would love some help with why the drive may not be working with this set up.

Thanks,
Kerri
 

A:Help with External Monitor and External Hard Drive

This may seem like a silly question, have you tried the HD on another PC to see if the issue is with that?
Also, are you saying it's not showing up in 'My Computer', or are you not getting the option to open files?
 

Read other 1 answers
RELEVANCY SCORE 54.4

hi there..

my name is Anis...i just bought external hard drive 500gb...but after I formatted it..it's just about 400++ gb can be used..i would like to know..how to use the extra/reserve space for my ext hard disk?by any means, i want to fully use my 500gb space for the external...please help me...thank you...
 

A:How to fully use the extra hard disk space for external hard drive?

It should have about 465GB, what are you seeing?

You will not have 500GB due to the conversion between binary and decimal for reporting sizes.
 

Read other 1 answers
RELEVANCY SCORE 54.4

Gday

I have emailed Paragon and am awaiting there reply, but you guys seem to know a lot more and try and solve the problem

Up to this point I have used either Acronis or Paragon for my backups, I prefer Paragon over Acronis, mainly because the restore by Paragon is far quicker.

I have both bootable CD's, but in this instance I would like to concentrate on Paragon.

I downloaded Paragon's Advanced Recovery CD. 2009 Build 6730. Put it in my rom and booted ....... looked at a black screen for 10 minutes. Removed it and rebooted, it got stuck at the loading of Vista, then I got another black screen no hard drive movement.

Rebooted again, this time with the regular Paragon bootable CD. It booted into the recovery console.

Now this is where things go from bad to worse. I tried finding my OS, after a lengthy period I received an error disk 2 i/o fault!!! ....... no operating system found.

Now disk 2 is my external hard drive where my backups are kept.

So I rebooted with the CD in, went into the recovery console and clicked on "safe restore", after playing the waiting game I get a message disk 2 i/o fault!!!.

Took out the Paragon CD, put in the Vista one, tried a repair, but there was no OS to repair .

So I installed Vista, and because I didn't want to have to reinstall all of my programs again (yer lazy I know, but that's what backup's are for).

Checked with the fresh install, that my two external hard drives, had there drivers and were present. They were ... Read more

A:Paragon Hard Disk Manager Suite & USB External Hard Drive

Anyone?

Read other 3 answers
RELEVANCY SCORE 54

[Seriously need help] External hard disk causes hard drive failures & OS crashes
The thread is rather long. Only read what you think important. Skip the rest!

We have a serious but mysterious problem. We have spent already one week but drawing a blank.
Two hard drives have been crashed and failed (unreadable). One computer has hung a few times unexpectedly and had one weird restart (no memory dump produced).
I suspect all the recent problems have to do with the new USB external hard disk (Buffalo MiniStation Lite: HD-PE250U2).

**********
Formatting USB external hard disk
**********
Originally I would like to use the program given by Buffalo to format the external drive once but we failed. We simply used Windows to reformat the drive into NTFS. I did not use the TurboSpeed advertised by Buffalo, or run its free program.

**********
Case A: Multi-transfer causes system crashes?
**********
The first time we met the problem.
We were trying to help a friend to backup data on an old drive, about a few years old. We plugged in the Buffalo USB portable hard drive and transferred a whole lot of files to the drive. Several cop/cut-and-paste operations were active at that time. The whole system completely froze up. It doesn't respond at all. Only a hard restart could help.
Restarted. Tranferred again. Several cop/cut-and-paste operations were active.
Hard drive crashed - the beginning of the nightmare!
Windows restarted. Chkdsk was running. Saw many lines of messages with:
&... Read more

A:[Seriously need help] External hard disk causes hard drive failures & OS crashes

Read other 7 answers
RELEVANCY SCORE 53.2

Hi,

I have Windows XP. Last week my internal hard drive had a mechanical failure and had to be replaced. I have a Memorex (aka Imation?) external hard drive that I used to back up my files. The first back up I ever did was a full back up of all programs and files, and since then I have backed up incrementally.

Once my new hard drive was installed and operating system etc restored, I plugged in my external hard drive and tried to restore my files. I started with the folder from my first back up and clicked 'Quick Restore'. I followed the instructions and it appeared to be restoring my files, but at the end of the process there was no visible difference. I tried restarting my computer but again, no change to the hard drive content.

My external hard drive came with a brochure but it only talks about how to back up files, not how to restore them. What am I doing wrong?

Cheers,

Bec
 

Read other answers
RELEVANCY SCORE 53.2

Hi,
My old lap top crashed so I took out the hard drive and put it in an external usb case. I would like to delete everything off of it from my old computer and have a clean hard drive but am not sure how to go about doing this. Is it ok to just simply delete everything? Or is there a process I need to go through? I have tried searching this on google and can't find much helpful information. Any help would be great thanks

-Danielle
 

A:Turning old hard drive into external hard drive

if you want to wipe everything then right click on the drive and format it. it may tell you to format it when you plug it in but if not then to wipe everything right click on the drive and format it. it should show under the hard drives list
 

Read other 1 answers
RELEVANCY SCORE 53.2

Started my pc and my hard drive is not there I had all my games there now I can't find the hard drive. Any and all help would be greatly appreciated thank you.
 

A:External hard drive not being shown as a hard drive

Read other 12 answers