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Need help laptop stuck in restart

Q: Need help laptop stuck in restart

Hi i have tried different sites for help and got no where. Instead of re typing it out again. I couldnt copy and past the email. But i took screenshots. They have the most detail on them

Sent from my SM-G900F using Tapatalk

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Preferred Solution: Need help laptop stuck in restart

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I don't know why but it has randomly started doing this in this order-
1. I turn it on, it does the normal start up screen of "Toshiba" and the loading animation underneath.
2. After a long time of waiting it takes me to a black screen. It stays that way for about 5 minutes, sometimes it does not do this and skips to:
3. Blue screen of death. It tells me it is going to restart and stays on this screen for less than a second. It repeats all 3 of these steps and does not stop.
I would tell you the full system details but I do not know them off hand. But I do know-

Toshiba Satellite L850D-12P
Windows 8

A:Laptop stuck in restart loop?

Disconnect all devices from the USB

Is the fan running when you boot, can you hear it?
Is it blowing out warm or hot?
Is it loud?
does the fan sound fluctuate up and down?

Have you just installed a program or hardware or just updated via windows update?

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Hi! So i recent got my laptop, about 2+ weeks ago, and it was working well until now. The Google Chrome browser was unresponsive (i assume because i opened it while an update was trying to be installed) so i decided to restart the computer (after the update had failed of course, not during) It asked if i wanted to cancel the restart or force it; i chose to force the restart. Now i have been sittung here for an hour and a half waiting for it! Ive even tried to force a manual shutdown by holding the power button, but even that wont do anything! (i held it for 20sec)I dont know what to do because it is still on the blue restarting screen. Please help.

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A:HP Stream laptop stuck on restart screen

Hey guys!So i assume you all have the stream laptop specifically.What happened was the processor is just 100% frozen and sadly you can't fix it yourself unless you have the equipment and know computers really well.So, the only solution is to take your laptop to a shop probably the one you bought the laptop from as they should have a tech help station; I took mine back to the store I got it from (aka micro center) and an IT guy fixed it for me.So the prob isnt major and your files should be safe. Mine were fine and nothing was lost.Hope that helped and sorry it happened to you all too. It totally sucks but at least its fixable

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Hi, I'm sorry to bother you!!
I, obviously accidentally, allowed my laptop to overheat and shutdown due to poor ventilation etc, but now it will not start up properly.
The starting screen shows the caption 'preparing automatic repair' before going to a blue windows 8 screen of ' sorry we ran into a problem...'
I was hoping for advice as to how to fix this, if possible, since this is the laptop I use for uni :/

A:laptop stuck in recover restart loop after overheating

Try power cycling; take battery and charger out, hold down power button for 1 minute, reboot with only charger in, if it works, restart and put the battery back in. If that does't work, do you know if you have a repair disc or windows disc that came with it or you have?

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Hi All,

I have read many, many other threads that address infinite reboot loops, but none of the solutions have resolved my issue. I am hoping the community might be able to help me identify this problem.

I have just recently replaced my CPU and MB with the items listed below. After installing hardware, I ran KillDisk on the HDD, which will zero out the entire drive. The computer boots normally and will load into windows installation without issue. However, once Windows reboots to start windows for the first time, it is unable to do so. The load windows logo screen will load, and approximately right before Windows would normally load my screen goes black, the system turns off, sits off for about 1-2 seconds, and then turns itself back on and repeats this boot process. It turns off and restarts at the same time every time.

Steps I have done so far in an attempt to resolve the issue but failed with no change in the rebooting behavior:

1) removed all non-essential hardware (CPU, 1 stick of RAM, DVD drive, and Video card were the only things left), and tried reinstalling windows.

2) Swapping out one of the 2 RAM sticks I have to make sure it wasn't defective.

3) Trying to install Windows on a new harddrive to rule out that the HDD was defective.

4) trying to boot from the CD (After the initial install had partially finished) to see if HDD was related in anyway.

5) Installed a very simple DVI video card to see if ATI card may be the cause.

6) Resetting CMOS and rein... Read more

A:One initial Install Restart, Windows gets stuck in a restart loop

Sorry you are having these problems. You have already done the most logical things. If it's not the memory, or the video card, or the hard drive, and the only things you have changed are the cpu and mobo, then you might wonder if there is a problem with one of the two. You could always boot a live CD of Ubuntu to see how your computer responds. Or XP installation sounds like a great idea for a test.

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Hey everyone...Having some trouble restarting my laptop. I go to restart it and it shuts down to restart and just stays at a black screen so i have to shut down and restart with the power button. Any ideas on how i could go about fixing this? I really don't want to re-install windows. I'm running windows 7 home edition 64bit on a compaq presario cq50 229-wm....Also i don't have a install disc cause i have a recovery drive in it....Thanks!

A:Failure to restart when i restart my compaq cq50 laptop

Hello and welcome gr8 try following this Startup Repair

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My wife's computer, "born" as Windows 95, upgraded to Windows 2000, then Windows XP, gets past the "white on black" stage, and will even go to Select Safe Mode if F8 is pressed but then it only goes to restart. My son may have deleted an important .dll, but now the problem is how do we get to Windows and the Recycle Bin? (I am able to access the BIOS Setup, but I have no idea what to do with it)
Thanks in advance
Frank D.

A:Stuck on Restart

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Hi there. I just bought my Yoga 720 this morning. After the initial start up and that whole process, the computer said it needed to complete a windows update and began to restart. The computer has now been on the restart screen with the spinning wheel for several hours. I haven?t done anything else to it yet because I don?t want to mess anything up. Should I let it continue to restart even though it?s been several hours or should I hold the power button and try a hard restart or something?

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I am using a CyberPowerPc tower
with an MSI motherboard
It came with a factory issued Win 8 recovery disc.
that was already pre installed on it
To start off my painful story I woke up this morning turned on my computer & encountered a Autorepair loop I believe The error was


So I pressed F8 & went to the recovery menus & inserted my Factory issued Win-8 recovery disc in the refresh PC option it sent back a message saying

"Image Media Invalid"

I then went too the recover option where it allows you to bring up the computers library & I opened the cd & right clicked I then ran the setup under admin. selected Custom installation. everything seemed to be going good it restarted then & sat at the loading screen for 20 or so mins I manually restarted it thinking it was stuck.
Now it displays an error.

"The computer restarted unexpectedly or encountered an unexpexted error. Windows installation cannot proceed. To install windows, click OK to restart the computer, and then restart installation."

Now I can no longer even access my recovery menus by spamming F8 all the way to the error message.
as for the Bios I dont know how to even access it.
I really need help to fix this as I cannot afford to send it to the shop.

A:Please help, Stuck in Restart loop win-8

Welcome to EightForums.

I then went too the recover option where it allows you to bring up the computers library

Can you copy your personal DATA, from the option?

Doing the below you will DELETE all personal DATA.

Boot the DVD in UEFI mode, from the One Time Boot Menu, reinstall. (Check the PC's manual for the F? to use)

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My win xp computer is stuck in restart loop after installing more ram in it. I don't know what i whould do ?

A:Stuck in restart loop


Originally Posted by senior09

My win xp computer is stuck in restart loop after installing more ram in it. I don't know what i whould do ?

Try removing the RAM!

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My spectre x360 is stuck in a continuous restart loop. Suggestions? Thanks so much in advance.

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I am trying to install a few programs on a fresh RC x64 build but each one reports that Windows requires a restart, including the 7127 build install of Windows.

I have restarted a bunch of times since first seeing this but the flag isn't cleared.

Any ideas how to make Windows think it's ready to install again?


A:Restart flag is stuck on

Not to worry - I had a feeling Nero was the culprit and immediately after uninstalled it I was able to move on with life. The error text I was getting was -

Windows needs to be restarted so necessary changes to system files can be made before continuing.

Nero was v8.

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I started upgrading about 9 hours ago, I kept an eye on the upgrade and noticed about 7 hours ago it got stuck on the restart screen (little circle going around at the bottom of a black screen). Do I need to be concerned?

I run a 6-year old Dell Inspiron.

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I have minimal information, my computer is stuck on the DOS prompt, so it is not loading.

I run window vista, with Service packs 1 and 2. It is a zt system. I was having a problem closing a free burning program. It would not close even through task manager. Tried to restart the computer and when it restarted I had the DOS prompt. My computer did not come with a disk to reload windows. So I am at a loss as to what to do.

A:Stuck at DOS Prompt- how to restart

When you restart it try to hit F8 several times to see if you can get to safe mode.
It sounds like it could be starting in debug mode or something similar.
Pleas post the full specs of you computer as well and we will see what can be done.

And please never never post a phone number on a open forum.

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I have an Asus laptop running on Windows 8 that starts up to the initial Asus logo for a minute and then restarts over and over. I've already tried pressing f8 and it does nothing so I cannot get anywhere to attempt to fix the problem. Unfortunately I do not have the Windows disk so I'm looking for a solution outside of having to buy another one and wiping the hard drive to reinstall. Please help.

A:Stuck in a restart loop

ASUS R503U - Windows 8 64-bit - 4 GB RAM - 500 GB HDD. I did not create a recovery disk as it was my girlfriends laptop I have just recently started using it before this happened. she doesn't know where she put the original discs for the computer

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My Pvaillion has been running for some time after upgrade from windows 8 to windows 10.  A recent upgrade to a newer release of Windows 10 resulted in a crasch during loading the new Windows 10 SW release. Now the PC is stuck - showing the circular HP logo.  How can I interrupt the computor to be able to reload the earlier well functioning Windows 10 release. 

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I restarted the computer after a notification popped up on my screen saying that the driver C had a problem and the pc needed to be restarted to fix it. Once I restarted the pc it came up with an error message saying that the problem could not be fixed and gave me the option to restart. Ater restarting it again it went to the error message again.I tried to reset the system (keeping files and only deleting apps that did not come with the system)  but that also lead to another error message saying that there was a problem resetting the pc.I have a few files on my pc that are not backed up which I would hate to lose, so is there a way I could just get to the homescreen for a backup and then address the issue?

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When my computer restarts, it seems to never end. I once waited 20 minutes for it to restart but it was still at the same screen. Now whenever it goes into restart, I just hold my power button until it shuts down. I don't think it's good for my laptop so I want to figure out a way to have a fast restart. I got this laptop 3 weeks ago and it always had this problem. My old laptop restarts in under 2 minutes.

A:Stuck at restart screen

Did you get it from a brick and mortar store? I'd return it. If you exchange for the same model, then I'd have them demo the new one before leaving the store. Otherwise, I'd arrange for an RMA--maybe an exchange if you want to take the probably small risk again.

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I recently removed the heat sink to clean it out as it was extremely dusty. After placing it back and plugging the fan back in, started the computer. I get to the Windows XP logo and computer restarts continuously. I tried going to the last good configuration and safe mode and still the same. I checked all the connections and the fan and they are in working condition. I used the HD and RAM in a different computer and they worked. Any ideas?

A:Stuck in restart loop

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My screen has been stuck at the restart screen for an hour and it will not work, I have held my power button forever and still won't cut off can anyone help me get my laptop off??

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I just bought a custom made PC from someone, I wanted to restore/factory reset. After a while a window popped up saying "the computer retarded unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click 'ok' to restart the computer, and then restart the installation". Everytime I click on it bring me back to the same error.

A:Pc stuck in restart loop

I just bought a custom made PC from someone, I wanted to restore/factory reset.Click to expand...

Unless that's a factory brand computer and not a custom/self-built one, it's not going to have a built-in factory reset partition.

What's the description of that computer, and how exactly are you trying to factory reset it?

Is it running Windows 10 Home or Pro, 32-bit or 64-bit?


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My Pvaillion has been running for some time after upgrade from windows 8 to windows 10.  A recent upgrade to a newer release of Windows 10 resulted in a crasch during loading the new Windows 10 SW release. Now the PC is stuck - showing the circular HP logo.  How can I interrupt the computor to be able to reload the earlier well functioning Windows 10 release. 

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Hi All,

So, my computer is stuck in a restart loop. every now and then I see a screen with option to start windows normally or safe mode, but it loops faster then I can hit enter.

being a comp guy and knowing enough about comps, tried to load Windows 7 install disk as well as Ubuntu Live Disk.. No luck, loops before they can load.

Tried disconnecting everything except CPU, Graphic Card, HDD(3 different), and RAM (1 and all sticks).. No luck there either.

Any thoughts on cause of this. fyi. my first inclination was MOBO was fried; so since it was under warranty, I was able to RMA it and get it repaired, but that did not help.

Comp Specs:
Win 7 Ultimate x64
Nvidia GTX480
G.Skill RAM: F3-12800CL6T-6GBPI
Core i7
MOBO: Asus Rampage 3 extreme.

btw, I have rset bios 100s of time and no luck there either...
Let met know if more info is needed.

A:Stuck in Restart Loop

Hello dreaded and welcome to Seven Forums. Sorry to hear you're having these issues.

See if this tutorial will help.

Startup Repair Infinite Loop Recovery

I have to repeat the warning containing in the tutorial:

The instructions presented withing this tutorial must be followed correctly, or you can damage your Windows 7 installation even further. This tutorial is designed to help recover from a bad registry that is causing the startup repair loop. You should note that there may still be some issues remaining that cannot be fixed by manually restoring the registry.

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About a week ago my boyfriend was installing QuickTime 7.6 with iTunes on his laptop. During the installation process he unplugged the computer from the electricity for few minutes to move it to another room. Unfortunately the battery was not charged properly which caused the computer to shut down in the middle of the installation. When he turned the laptop on again, the following screen came up:

We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked)

Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.
Seconds until Windows starts: 30

So he selected the option Start Windows Normally. Then the Windows splash screen came up, and after that the blue screen of death appeared for 2 seconds. Then the computer was automatically restarted. So he tried Last Known Good Configuration, but this didn't wor... Read more

A:Computer stuck in a restart loop

It is highly likely that your hard disk is failing/has failed. If you can, download the hard drive diagnostics utility from the manufacturer of the hard drive and run it on the disk.

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Hello, My brand new ideapad320 starts up,1/ the splash screen comes on with 'welcome',2/ it restarts3/ screen goes blackand then the splash screen comes on with 'welcome' the loop takes less than a minute.

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I was installing sp2 and yes it did crash when i tried to remove sp2,
Ive tried F8 to disable automatic restart but automatic restart is not an option, ive tried last good configuration it will boot and restart again and it keeps on doing the samething over and over again, i finally got the recovery cd and i did everything justpassingby said to, I did not need a password, thank god, and from the c:\windows\ prompt I typed DISABLE INTELPPM. AND IT GAVE ME, The registry entry for the intellppm service cannot be located check the name of the service the disable command displays are
I''ve also tried typing in chkdsk c: /R and it gives me the same thing the registry entry cannot be located. what do i do now? PPLLEEAASSE HELP I would really appreciate any help i can get. thanks

A:computer stuck in restart loop

Please don't start more than once thread for your problem. It makes it difficult to help you.

Your original post is here: http://www.techsupportforum.com/f10/...ac-258760.html

Please repost your comment there or ask for a mod to move it.

Also, a manufacturer's Recovery CD is not the same as the Recovery Console found on a Windows XP CD. Those commands are for XP's Recovery Console only.

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Ok this is what happends, turn on computer it gets right past bios nd says system restore or start regularly. now if i click 1 or just stay at the screen the computer just turns off. I try turning it on again nd it gets halfway through bios, then a quarter through, than just a second of black screen. If i wait a half hour then it starts all over first bios then half ect....Now i have taken apart my computer and noticed that the cpu had not fully been covered by thermal paste from the manufacturer. is it worth trying to buy Artic silver thermal paste and apply it. I know how to do so but im making shure the chip isnt shot or if its my power supply( it restars with battery battery with charger or just charger). So could it be due to cpu overheating? I have switched the ram/ hdd to make shure its not a virus. ok here is the pics. ( not the best quality) If u cnt see there is 1/3 of the cpu is covered.

A:Computer stuck in restart loop

It does not seem like a overheating issue to me. Did the computer work normal before?

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Hi everyone.
Since past couple of days I have started to have BSOD, spontan restart or computer stuck when it is on idle, mostly as soon as it finish some hard job (3D modeling, etc.). I have tried stress CPU with Prime95, RAM with memtest86+ and GPU with Furmark, and everything passed OK, with no BSOD, restart or any other problem. There is two types of BSOD: 0x00000a and 0x(few zeros)124. Computer is not overclocked. Thanks in advance for help!

A:BSOD, stuck or restart on idle

djolegaf, There is really not much to go on in your dump files

start end module name
fffff880`010f0000 fffff880`01112000 DKTLFSMF T (no symbols)
Loaded symbol image file: DKTLFSMF.sys
Image path: \SystemRoot\system32\drivers\DKTLFSMF.sys
Image name: DKTLFSMF.sys
Timestamp: Mon Jul 09 16:54:13 2012 (4FFB5305)
CheckSum: 00026261
ImageSize: 00022000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
This is a driver from Diskkeeper You can update the Driver from Product Updates and Patches | Diskeeper & Undelete


# Any other values for parameter 1 must be individually examined.
Arg1: 0000000000041287, An illegal page fault occurred while holding working set synchronization.
Parameter 2 contains the referenced virtual address.
Arg2: 0000f80000000070
Arg3: 0000000000000000
Arg4: 0000000000000000
I realize you said you ran Memtest86+, but did you run it for a full 8 passes? It takes 8 full passes to completely check you ram. If you didn't, please run it again for 8 full passes all at the same time.

Also, if you are overclocking anything, please set things back to default values until we get things straight.

Also, please open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/past... Read more

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I am having a really tough time with my computer. My computer is stuck in a restart loop. I was finally able to get it to start in safe mode only by using msconfig. I ran spybot search and destroy which found nothing. I then tried a system restore which did not help at all. After that, when I start it up, I get to the screen where I select my log in. Then after a minute, the computer restarts itself and this loop continues. I was able once to get to the desktop, but it shutdown again within 15 seconds. If I use F8 to try safe mode, I get stuck again because my keyboard (USB) shuts off and I cant make a selection. I am really at my wits end. To make matters worse, I do not have the original XP CDs. Is there any hope at all?? I really appreciate any help that is offered.

A:Computer stuck in a restart loop

Hi & Welcome, meaghanek!

"I get stuck again because my keyboard (USB) shuts off and I cant make a selection."

Have you tried setting up your Keyboard Legacy Support in your BIOS to be enabled (or disabled)?

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My Win XP SP3 fresh installed(Restart No proBlem several times) stuck at XP Boot Screen and after long time Bar moving left and right, it will restart.

My HD got 3 partition, C,D and E. When I installed XP SP3 to C which had existing XP SP2, I delete the partition and create again new partition. Then installed to this partition. I suprise that I also have 10G of free space unpartition there...

It happen when I want to Backup XP SP3 using Powerquest Drive Image 5 By using Dos Disk.
When It load to Drive Image Screen, it asked me to fix some errors just like previous time.
So I just click OK and OK... Forgot oleidi what is the error.
After that, it hang there.

When I use again the XP Boot disk, after first screen to detect my hardwares then no more screen ( Black screen w/o anything).

When I use Paragon partition Manager Rescure CD to Boot it, it hang at "Scanning. Please wait".

When I use [email protected] Boot Disk, it will also stuck at XP Boot screen...

The HD is Seagate barracuda ST3250410AS SATA 3.0 Interface with 16 Mb buffer 7200.10 250 Gb. bought Two months only.

I run the Seagate diagnostic tool:
Short Test failed.

Error detected during Long Test:
Testing LbA block number 150594824, 152336803, 152722041.
4 choice:
- skip this one only
- repair this one only
-skip this one and all remaining
-repair this one and all maining

What should I do??

A:Stuck at Boot screen then restart

rma the hard drive,i found when a seagate drive failed the test i received an instant email from seagate to rma the drive while i was reading the report on the immenent failure

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Lately every time my laptop goes into hibernation or gets restarted the following happens. I press the power button and the machine appears to be starting up (the power light goes on, the light by the camera flashes, the fan goes on) but the screen remains black. After about 30 seconds it turns off and does the same all over again. In previous instances the computer suddenly snapped into normal operation after a while (maybe 20-60 minutes). This time, however, it's been playing this game for over 3 hours with no good luck.(OS is Windows 8.1) Any ideas? Thanks

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I had a bigger update automatically download and install today. It said Windows may need to restart several times during the update. It has been stuck in a restart loop for several hours now. Laptop switches on, after about 15 seconds says restarting and the cycle repeats itself. Not able to get to login screen. When I try to boot from installation media I get the message: "Looks like you started an upgrade and booted from installation media. If you want to continue with the upgrade click Yes. If you want to do a clean install click No. I clicked Yes as I would like to avoid doing a clean install. Any help would be greatly appreciated.

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Today ive had a few problems when i restarted & turning computer off. My yahoo messenger froze up so i when i tried to close off the window...it wouldnt disappear so i tried a few more times...nothing.....tried task manager...that wouldnt even close off yahoo..so i just tried to restart my computer..and when windows said logging off..it just stayed like that...it didnt restart...it was like the program was stuck there...so after a bit i had to turn my computer off manually.
And than a bit later when i tried to go on the internet...the page wouldnt load so i tried to close it...and did that a few times...nothing...tried task manager & that program didnt load at all..it showed the icon in taskbar..but thats it...so i decided to click on turn computer off...and when it said...saving your settings...it didnt shut off...it was same as restart..it was like it was stuck there..so i had to turn computer off manually again!

If anyone knows whats causing this to happen...and how to fix it...please!! reply to this thread. Both instances my computer wasnt on that long...and this has never happened to this computer before.

A:Windows XP Stuck In Restart & Turn Off!!!

It possible for you to run any programs? If so, try Process Explorer, it may point to what is using up the CPU. I use a program called Process Lasso to catch software that may use 100% of the CPU and lock up. You can check it out here: http://www.bitsum.com/prolasso.php

At this point, we have to deduce what it isn't.

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yesterday my computer randomly restarted, the it took me to a screen asking me if i wanted to start normally or in safe mode or use the last setting the worked. i have tried all these options, but every time it starts up for about 15 seconds then restarts and takes me back to the same screen. how do i get it to start properly

i have 2 drives and the only info i care about if on the F drive, can i reinstall windows on the c and still access the info on the F drive


A:stuck in start-up/restart cycle

Insert you XP disc and choose the recovery console option. Recovery console Follow the MS article and then at the command line type chkdsk /r. If that doesn't work you can do a Repair Install. Finally if you do end up doing a clean reinstall of windows you will be able to access the other HD except programs will need to be reinstalled.

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Help! My HP stream seems to be stuck in restart mode. I have tried to press and hold the power button but to no avail. Right now I'm just waiting for the battery to die and hoping for th best. Any help to get it unfrozen and running again would be helpful

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My computer has been stuck in a reboot loop for the past 24 hours. I can't get past the windows logo, some of the solutions online didn't apply to me. I tried putting in a windows 10 CD I created using the windows media creation tool but that didn't work at all. I didn't install any new programs or update any drivers. When it reboots it gives me a bunch of different blue screens of death

A:Windows 10 stuck in a restart loop


Then scroll down to, and start following the instructions where it starts with "If you cannot enter Safe Mode, then you may then have to boot into Windows 10 with your Windows Installation Media or Recovery Drive and ..."

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My keyboard wouldent type,y letters where showi.g up on screen went to restart the computer and its been stuck on the restarting screen (red says restarting with pinwheel) for 14 hours now I would of.just taken the battery out but there is no battery to take out it is a sealed back... I then thought it will eventually die but stil 14 hours later I have the pinwheel restart. If I close the laptop the screen will not shut off its as if it froze buy I can still see a mouse and move it arou.d on the screen. I also tried holding the power button down to shut down I held it down for over a minute and still nothing... Help please !!!

A:keyboard would not type so i went to restart been stuck o. t...

Hi @apriljule, Welcome to HP Forums! I have read your post and wanted to help. I understand that your laptop does not shut down. In order to better assist you, can you provide the product number of your laptop? Looking forward to your reply! 

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Hello all.

I'm hoping someone can assist me with a sudden Win 7 boot up issue on Dell Studio laptop.... which **coincidentally** just came off its one year warranty ONE WEEK ago.

It's actually my cousin's laptop who is attending college, and needs this up and running rather quickly.
His brother took a whack at it by trying to install an OEM copy of Win 7 64 bit, but had no luck. He also had attempted to perform the Dell Datasafe recovery, but he stated it was not working. And since it did not come with recovery discs.... nope, they did not create their own.
(note to self, remind other family members to create their win 7 recovery discs!!!!)

Then the laptop came to me. I immediately tried the same Dell datasafe recovery steps (using F8 and choosing Repair your computer), but it was so - incredibly - slow.... that after I chose Repair your computer from the F8 menu, it just went to a blank, black screen. I let it sit for almost an hour, no response.

I did some digging online then went into the BIOS, and disabled any / all devices.
Rebooted, tried F8 repair again, and this time was able to proceed. But, upon choosing next, etc.... it did not present me with the options that Dell says should be there (as described here - Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0 | Dell ).

I did not have an option named "Dell Factory Image Recovery and DataSafe options"
This is the menu I arrived at... s... Read more

A:Dell Studio, Win 7, stuck in restart loop

What was the previous operating system?
You mention that this person attempted to install an OEM copy of W7 64 bit, on top of a system that you "think" had W7 64 bit already on it.
If I am wrong in this, please tell me. If I am right, why?

There may be ways to get to the Dell reinstall routine, but generally, all will be lost. I am assuming that you do not want this.

The real situation is this, please double check that both versions are of the 64 bit nature. 32 bit, and 64 bit conversion will cause data loss.

If both are 64 bit, then I think that we can get through this, with a reinstall, and the data being saved into a windows old folder.


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Some time ago I installed some software (on Windows 8.1) that went wrong (couldn't install the software and subsequently a computer crash) and the installation was messed up.

Now, every time I boot my machine I am getting the standard Windows needs to restart to finish the installation dialogue.

I can't get this to go away. No matter how many times I restart.

I didn't have a restore point set up prior to this (as this is a relatively new Windows installation) so can't restore out of this problem.

I was wondering if someone could tell me how I can kill this process that is causing this restart message as I am unable to find what I need to do to stop this from happening.

Thank you


A:Stuck in Restart to complete installation loop

Obviously something wrong with that program, see what happens from the Safe mode.

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good day i have a problem with my lenovo ideapad 300 it has i5 proccessor and 8 gig ram when i switch it on it dose not switch on if the charger is not connected then when you connect the charger it switches on then shows the novo menu then it switches off and it restarts and it does the same processor again i bought the laptop  june 2017  thank you

A:lenovo 300 with i5 processor stuck on restart loop

I want to update BIOS to version 3.08 from 1.01 and when laptop want to turn on the screen show me error invalid firmware image and want to pres any key to restart. After restar I still have old BIOS version 1.01Please help

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I have a PC that won't restart from windows 7, but would shut down perfectly fine.
It would also restart fine from XP or by using the physical reset button (automatically starting Win7). And it would power on fine.
It's a new install of Win7 on a new hdd in this computer, so I can't compare it with the past. Mother board is MSI P4M900M.
What happens with Win7 is, it would begin restart ? shut down, make the power switch tick, followed by movement sound from the CDROM, and then a black screen & fans all spinning. Nothing else. Ctrl-alt-del won't work then ? only the physical reset button. These sounds that it makes are exactly like the 3-4 first seconds after pressing the physical rest button, but then it stops.
Voltages from the bios and from the molex connectors look fine. CPU, memory, HDD tests are all fine.
There's no bios update and reflushing, clearing cmos didn't help.
I tried disabling the cdrom and disconnecting it, disconnecting the old hdd, disabling legacy USB support, disabling serial and parallel ports, changing case fans, changing molex used ? all with no change.
Wake on PME is enabled, disabling it only makes things worse, not being able to power on in many attempts.

Any idea how this would happen only from Win7, but after already restarting?

Thanks in advance for any help/idea!

A:Win7 only would not REstart, gets stuck at BIOS start?

Since the display doesn't turn on, I thought maybe it has something to do with the integrated graphics adapter, so I tried the most basic display settings and installing the driver from VIA (rather than by Microsoft), but no change.
Searching online I saw someone commenting that lowering the refresh rate helped with something of that kind, but I couldn't find a way to change that or to even see the rate. The PC is connected to a LCD display, and I can only choose default refresh rate, no number.

Any thoughts?

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Hi everyone!

After regular restart my Lenovo Y510P started behaving strange. I was able to login to my profile, but after that I have received error that OneDrive could not start.
OneDrive options: This service isnt available right now- please try again later.
I cancelled out of that screen (this was the only option).
Next I get a screen changing colours that says Hi, we are setting things up for you, installing your apps.

It does this for good few minutes each time.Then I get more errors that my Desktop profile was moved or deleted and I am presented with a gray desktop, no apps, blank task bar.
When i click Windows logo in the left bottom corner - there are no apps at all.
It also produces 2 errors (attached) that it could not connect to Windows services which could prevent standard users from logging in, and that
Desktop could not be loaded.

So far I have not had to come to the point of being helpless enough to ask for help. I had this laptop for about 1.5 years.
Have not installed any new programs. I have Kaspersky for anti virus and firewall. And Malwarebytes as well I believe.
This was just a regular restart.
I have a recent restore point but cannot get to this. Am I facing at complete system restore?
Any assistance would be very much appreciated!

I have googled the error already but havent been able to solve issue as other people have.
Restarted about 6 times. Does this each time.
Thank you for any assistance! Lena.

A:After restart stuck on 'Hi we're setting things up" msg

Ever happen to create a USB recovery drive when bought the LAPTOP,done in control panel under Recovery ? Have a windows disc.
Have no access to anything, just blank screen with this error ? Does charms bar show at all ?

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I am running Win8 64 on my PC without touch screen so using Start8 software to emulate Win 7 desktop. After installing Windows Updates and restarting, my PC went straight to the Win8 screen (mountains & tower) without going through the boot sequence. There it stays. The only key working on the keyboard is 'shut down' and there is no mouse cursor although the screen goes into standby and movement of the mouse wakes it back to the same Win8 screen. I have the original MS Win8 64 DVD and restart my PC with it in the drive but again, no effect. I can't get to the boot or safe mode. I'm stuck. I would really appreciate any help.

A:PC stuck at Win8 first screen after Win Update & Restart

Can you boot to the CD? If so, it may be possible to attempt a Repair Install.

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I've had this computer for roughly 3 years now and really haven't had any problems with it other then the occasional accidental hit of the sleep mode button. Now usually when I hit the sleep button, the computer will be very difficult to get out of sleep and I will normally end up turning it off completely and then turnin it back on. This has worked fine for me up until the last time I restarted the computer. Now when I go to turn the computer on the light on the computer starts orange (normally blue when started) which normally shows me the computer is sleeping. The monitor also does the same thing. I can hear the fans running but have no other options besides completely turning the computer off via the power button.

A:Computer stuck in Sleep Mode after restart.

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 The problem;  Laptop brand Lenovo V570c,Start button ->Preparing Automatic Repair -> the screen goes blank ->   Your pc ran in to a problem and needs to restart. We'ill restat for you. you can  search for the error online: DPC_WATCHDOG_VIOLATION> a beep ->01011001: keyboard stuck key ->windows logo and dots circling-> a beep 01011001: keyboard stuck key -> Preparing Automatic Repair . and gets stuck. Pls. Solution is urgent.

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