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Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

Q: Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can help me with this issue without me buying a new battery, or buying a new charger or changing the connector

RELEVANCY SCORE 200
Preferred Solution: Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

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A: Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard. Note: you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.

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RELEVANCY SCORE 123.6

I'm not very good with computer stuff. I know ctrl+alt+delete and other teensy things but I don't know how to fix this. I left my T400 on for four days while I was on vacation, but  I didn't have it plugged in. I came back yesterday and tried to plug in my laptop because I need it for work, and when I plugged it in and started it up the battery in the start menu showed it was charging. Unlike most people mine says it is charging, but never goes past 0%. Even after letting it charge for almost 20 hours it's still stuck at 0%. Unrelated, but I noticed my computer isn't automatically connecting to my home wifi anymore like it used to, and a lot of my settings are reset. Are these issues related? What most important is my battery. It shows it's in good health on the power manager. I just don't know what to do. Help? I don't know if I provided enough information. Let me know if you need anything else. Thank you!

A:Battery 'Plugged in, Charging' but stuck at 0%

A completely drained battery will take a while for the controller to re-initialize. 20 hours seems a bit too long, but you might want to wait a while longer.Check under Power Manager's battery tab. If the wattage number is greater than 0, then power is flowing into the battery.
 
EDIT: The settings getting reset might be the CMOS battery running out. If the system time resets with both the AC and battery unplugged, then you'll need to replace the CMOS battery.

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RELEVANCY SCORE 120.4

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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RELEVANCY SCORE 120

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 117.6

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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RELEVANCY SCORE 117.6

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 113.2

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 113.2

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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RELEVANCY SCORE 113.2

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 111.6

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 102.4

I am facing some problem in my laptop since last three days, battery is not getting charged and showing message as "0% available (plugged in, charging)" but the level is not increasing from zero and PC is not turning on without plugging in the cord. I think this has happened due to the last windows update three days ago as this problem occuring after that event. I tried resetting the windows but problem not solved. Please help me with the solution.

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RELEVANCY SCORE 102.4

Hey everyone.
Im using a Lenovo G505s. My battery is plugged in but not charging. That's what the icon states. I've read other posts about this but none of the solutions in those questions solve my problem. Whenever I unplug the battery cord my laptop dies. Could my battery be dead and how can I confirm this? Thanks in advance.
 

A:Battery plugged in but not charging

If you unplug the battery charger and the laptop literally shuts off immediately, seeing as its not charging as well, you almost certainly have a bad battery. It will likely need replacing. The first sign is issues with it charging. The second would definitely be it shutting off IMMEDIAYELY upon removing the charger.
 

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RELEVANCY SCORE 102.4

Since just after the warranty ran out my laptop has been unable to charge properly, instead saying plugged in, not charging. I used to be able to fix this if i took out the battery, restarted and replaced it, then it would work properly for maybe a day or two then would happen again. I did a bios update which fixed it for about a week but then it went straight back to plugged in not charging. I've tried taking the battery out and doing another bios update, however neither have worked. Is there any way to fix this without having to buy a new battery?

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RELEVANCY SCORE 102.4

I did some HP recommended updates including a bios update and now I am getting some issues with battery charging. I've not tied the upgrades to the battery issue so I would prefer to keep an open mind to it being something else. I'm now getting the message whenever I click on the battery icon that says "Battery plugged in but not charging" and it will not charge above 55-60%. I am also unable to get my HP Toolbox FX to work properly so that limits my choices to doing battery status checks. I switched charging cables and bought a new battery and the issue remains. HP support is lacking when it comes to the remedies offered. I looked through the forums for this and keep seeing the HP affiliated members continue to put out links to non-functioning or unrelated links. This is becoming  a very time consuming issue that should have a fix and not get run around by HP support. I tried a system restore to a known point of no issues and I still am unable to get resolution on this problem. Does anyone know of a "real" fix for this issue once and for all?

A:Battery plugged in but not charging, max 57%

Can we possibly know the full model number of the laptop? DV7s cover many years and many models with different hardware platforms. 

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RELEVANCY SCORE 102.4

I bought a new battery for my laptop because the original one had lost endurance, it would last only about 45 minutes, anyway. So I put the new battery in and the computer sometimes doesn't recognize it, sometimes it does but most of the time it says : Plugged in but not charging.

I'm not too sure what to do, I made sure to buy the exact same battery with the same model #, etc.
 

A:NEW battery plugged in but not charging

1. Shut Down the laptop.
2. Press the power button then tap the F2 key until a blue screen appears.
3.On the left sided menu arrow down to Battery Info.
What does it show ?
 

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RELEVANCY SCORE 102.4

Battery plugged in, not charging:Age of laptop 27 months My battery doesn't charge anymore.  If I make a HP battery test on my HP Support Assistant it shows me as a result : Battery OK.  Meaning: The battery is functioning properly. If I test the battery with an additional programm it shows me a battery wear level 100%. This means, the battery should not be rechargeable anymore.  - What should I do?- Replace battery?- I have a capacitiy of 18% left. What happens if I reach 0%? Is it still possible to use the laptop with the power cable?  Thanks and kind regardsAmuni1 

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RELEVANCY SCORE 102.4

My HP 15 Notebook is almost 2 years old and all of the sudden the battery stops working. I know that the battery's performance has decreased a bit but it shouldnt be dead. One day a wake up to find that it doesnt turn on so i plug n the charger and it turns on and says consider replacing the battery soon but after a few minutes i realize it says plugged in but not charging at 0% (and it wasnt at 0% when i turned it off) When I try to run a battery test in HP support assistant it keeps saying status unknown (so how can it tell that I need a new battery but cant detect it which is why i think its a glitch) and that i should remove and then re insert the battery but still nothing changes and it it telling me that I have the updated version. I've tried uninstalling the battery drivers multiple times after which i was notified that a drive was missing and had to reset my laptop (for the second time the frist being after windows 10 caused a drive to "go missing") and still nothing.I am desperate please help me

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RELEVANCY SCORE 102.4

No changes to maching nothing new added. Machine purchased 2013.

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RELEVANCY SCORE 102.4

Computer plugged in...says its at 18%, not charging. Brand new. WTH?

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RELEVANCY SCORE 102.4

HP pav. 13 x360. Windows 10 Had the plugged in not charging error with a CMOS error at boot up and then it would take 5min to boot and then it would run fine. Got it in under warranty and they changed the battery out. 4 months later the error has occurred again. As before I tried all the basic troubleshooting from reinstalling/updating drivers to flashing the BIOS to reinstalling windows and it still would not charge. Took it apart this time as it is out of warranty, pulled the battery, cleaned out all the connectors and am currently checking for possible short sites, but I rebooted the laptop without the batter and still got the CMOS error but it booted immediately. I am going to do more troubleshooting, but I do not know what this CMOS error is if the battery is out of the machine. What am I missing? Thanks in advance. Please help. Wife is not happy without laptop.

A:plugged in not charging with new battery

> Got it in under warranty and they changed the battery out. Which battery did HP replace? A "CMOS error" means that the (small) battery on the motherboard has failed to keep "trickling" enough power to the CMOS chip to enable the CMOS to retain its settings.  This battery is distinct from the "main" removable battery that fits into the laptop. Some computers have "power" settings to maximize battery-life.  This may include not automatically charging the battery up to 100%, if you usually use the computer on AC power.  So, this may trigger the "plugged-in-not-charging" message, but it does increase the life of the battery. > rebooted without the battery, and still got the CMOS error Definitely, it's the "small" battery on the motherboard that is not working.Contact HP, to see if they will admit that they changed the "wrong" battery.  

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RELEVANCY SCORE 102.4

i have been on forums and followed the steps given ( removing battery and ac power and holding down power button for 1 minute etc) and the problem persists. my laptop is just out of warranty and my battery cannot need replacing after only just over a year. ive also seen on forums that this is a common problem with HP, have updated bios and drivers, is there anything else i can do? please help

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RELEVANCY SCORE 102.4

my battery won't charge, it was 7% yesterday and won't open unless it was plugged-in, then i'd notice that the battery wasn't charging at all. do i have to buy for replacement? still, my laptop is in 2 months warranty. my laptop model is ee714c36. thanks..

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RELEVANCY SCORE 102.4

System: HP Envy 17, Model 17 -- k206TX,  LOL32PPA#ABG Hello I am hoping someone can help me with this issue: My battery shows the message (3% [for example] available, plugged in, not charging). This is a replacement battery but I had the same issue with my original battery.The battery charges very slowly when the laptop is turned off and plugged in.I noticed that the "Microsoft Composite battery" driver is missing.This is what I have done to try and fix the problem (not in order).1. Ran the system recovery which took me back to windows 8.1, updated everything then moved to windows 10 64-bt.2. Replaced the battery (it was due for a replacement anyway).3. Updated the Bios through HPs website to the latest version, and reset the Bios settings to default just in case.4. Ran the Windows trouble-shooter for Battery issues and hardware, it found no problems.5. Completely drained the battery, uninstalled the battery drivers just using AC power, powered it back on with the battery inserted. 6. I can't use the HP Service battery tester as that causes the laptop to blue screen (the first time I did this the old battery started charging again for a while).I ran the battery diagnostic (F2) and got this error message:I'm not a tech person. So, it's meaningless to me. Unfortunately, the laptop is out of warranty. Any ideas other than a repair shop?

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RELEVANCY SCORE 102.4

I have a lenovo b40, which isn't charging. Yesterday it showed "plugged in, not charging". Now, even with the charger plugged in, it doesn't display anything. Also, the power light is blinking. I pressed down the power switch with the battery attached, it simply blinked faster. When I tried the same thing without the battery, nothing happened.

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RELEVANCY SCORE 102.4

I got my Inspiron 15-5000 series recently notice that the battery charged up to 60% and stop charging after that.
I was trying to change the setting in the Dell Power Management Lite many times but the setting does not work and also try to uninstall the battery drivers several time but it seen does not work.

Any idea who to solve it?

A:Battery Plugged but not charging

Please list exactly your Dell model number and version of windows.
Example: Dell Inspiron 15, 3543, windows 10

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RELEVANCY SCORE 102.4

Hello,my HP notebook is not charging. I plug in the HP charging lead and the light beside the port changes to white although it isn't charging at all (charge doesn't go up at all over time and is still losing charging) or at full charge. I used a different HP charging lead and it didn't work either so the lead is not faulty. I also used different plugs around the house and at another household too and still no success.  I  did a battery check too and it came back with the battery being "Okay".My notebook is only 7 months old so not down to age either!I hope someone can help!Thanks, Jen

A:battery not charging when plugged in

Hello @Jen28, You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 102.4

Issue is why is battery holding at 11%, plugged in yet not charging? Is there anything I can do to remedy this? What may cause this etc . . . ?As of the morning of 10/07/2016 Indicates Battery at 11% Not Charging.I plugged in last night during the 9:00 pm hour mountain time. After plugging in, I was running Utorrent 3.4.9 overnight downloading some files.A driver installation occurred yesterday for NVIDIA GEForce Game Ready Driver 373.06 Release date 10/05/2016 - seemd very flawless and without incident.I have two charging cables. Both were working fine yesterday.  Both are plugged in different location on a diferent circuit. Surge protected by Belkin.Thank you and below are my system details.OS Name    Microsoft Windows 10 HomeVersion    10.0.14393 Build 14393Other OS Description     Not AvailableOS Manufacturer    Microsoft CorporationSystem Name   xxxxxxxxxxxxxxSystem Manufacturer    Hewlett-PackardSystem Model    HP ENVY 17 Notebook PCSystem Type    x64-based PCSystem SKU    xxxxxxxxxxProcessor    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/Date    Insyde F.42, 3/18/2015SMBIOS Version    2.8Embedded Controller Version    77.53BIOS Mode    UEFIBaseBoard Manufacturer    Hewlett-PackardBaseBoard ... Read more

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RELEVANCY SCORE 102.4

Running Windows 10. When PC is plugged in the battery is not charging. When I remove the power cord the PC turns off.

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RELEVANCY SCORE 102.4

My computer is only working when connected to power unless ut shuts down abruptly. It shows plugged in, not charging. And whenever, I try to do the battery check, it says battery not detected. I have tried hard reset and everything. Also charging light keeps blinking when battery is present unless its stable.

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RELEVANCY SCORE 102.4

new battery of my hp630 is not charging after 55% though ac adapter is plugged in. tried with other hp ac adapters also same thing happens. testes the battery condition with hp pc diagnostics which shoes it's ok.even tried by uninstalling and installing the microsoft ACPI Compliant control method battery according to the suggestion from some troubleshooting blogs.please help.

A:battery plugged in not charging after 55%

Hello ag161,  Since you have tried all the required steps, try to update to the latest BIOS  http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5086783&swLangOid=8&swEnvOid=4060   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 102.4

I have been faced with quite a frustrating computer/ battery problem. You see my computer does not turn on, that is unless it is plugged in with my charger in which case it will it will turn on. However, when I click on the bottom right-hand corner battery symbol it will provide me with the statement saying, " Plugged in not charging". On top of this, I did check the battery status on my computer, it provided me with the information that my computer battery is, "Ok", however, needs charging.This leads me to wonder is this a battery problem or an AC Adapter problem.

A:Battery- "Plugged in not Charging"

Hi.Welcome to the forum Cheesy_Parekh.Battery Does Not Power Notebook or Hold a ChargeUsing and Testing the AC Power AdapterPurchasing a Replacement AC AdapterPurchasing a Replacement Battery

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RELEVANCY SCORE 102.4

Hi I recently updated my laptop and now I have got a battery problem. The charger is plugged in but it says not charging. However, the laptop continues to work perfectly fine even though the battery indicator shows 8% remaining. But as soon as I remove the charger, low battery alert pops up. Does not charge even when shut down.Please help. Here is the screenshot.  

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RELEVANCY SCORE 102.4

This is my last post about this issue https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y70-battery-is-plugged-in-not-charging/m-p/2258...and with the step 2 in that I fixed my issue, but this time, all these steps do not work. Also I can not find new Energy Manager software in the Y70-70 support software download list.Can you guys help me this time?This Y70 really annoy me a lot, the screen blinking, and battery not charging......Thank you 

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RELEVANCY SCORE 102.4

Just bought a new Acer Aspire V Nitro VN7-791G-76Z8 a  couple of days ago.  I've kept the laptop plugged in but the battery level has been dropping by about 1% per day.  The power charging light is always blue and it says "plugged in, not charging".  I'm running Windows 10 and have installed the Power Management update from the Acer Care Center app.  What's wrong and how do I fix it. Thanks

A:Battery plugged in, not charging

Hello, Have you tried a battery reset? Disconnect the AC adapter.Gently insert a paperclip in the battery reset hole on the bottom side of your laptop.Reconnect the AC adapter, and resume normal use.

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RELEVANCY SCORE 102.4

Hi @all,i need help, my laptop when it is switched on it plugged in but not charging. If i switch the laptop off it is loading normally! For me it looks like a safety for the battery, that if you have conected with charger that it is not always charging?Can you please help me out here?The type is a HP Envy TS 15 NotebookWIndows 8 installedthanks and regards

A:Battery plugged in but not charging

Hi Letast, Thank you for your query, I will do my utmost to help. I understand that when the laptop is plugged in, it is not showing charging but you are able to use it normally when disconnected from power. Have you done all the Windows updates? Here is a link to a document on Testing and Calibrating the Battery (Windows 8) to assist you.If you would like further assistance would you provide the exact model of Envy ts 15 you have. How Do I Find My Model Number or Product Number?

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RELEVANCY SCORE 102.4

Hi, My battery is plugged in and is not charging (staying at 2%). I've tried many troubleshooting techniques but have not been able to resolve the problem.  I tried a battery test, it failed and got the following message: Battery Test: Primary - Replace(42)  FAILURE ID: PLMUQ0-72084H-MFPV6J-C09403  Primary Battery Battery Test: FAILED I'd like to make sure and exhaust the resources, can I get help on this please? Thank you.

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RELEVANCY SCORE 102.4

I read the  previous threads.  I tried uninstalling microsoft acpi compliant control method battery and searching for hardware changes.  It didn't work.  I tried with shutting down and with out.  I tried it with the battery in and without.  I tried with turning of windows explorer and turning it back on.  Nothing works.  Please help

A:plugged in battery not charging

Hi @hklemp,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the battery not charging. I will be glad to help you. Please look at the following documents.HP Notebook PC AC Power Cord Safety Recall and Replacement Program Announced August 26, 2014Testing and Calibrating the Battery (Windows 10) Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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RELEVANCY SCORE 102.4

I bought a used laptop from Newegg about December, and for some odd reason I keep having issues with the battery not charging. It first stated that the battery is 0% available, plugged in, but not charging. I looked it up online, I tried going to the Device Manager and find the Batteries;Microsoft ACPI-Compliant Control Method Battery, right click, and uninstall the driver. Then I went to the Action menu at the top of Device Manager, and Scan for Hardware Changes. I waited for it to reinstall the driver. That didn?t work. I tried to do it in safe mode and did the same thing, and it didn't work either. Then I tried to uninstall the battery config, powered down, removed battery, powered up with power supply then reconnected battery, still didn't work. So then I bought another battery from Amazon, that worked for awhile then I had the same issue. So I returned that battery. I just bought another battery 2 weeks ago and now am having the same issue. Now I am thinking this all cannot be a coincidence and it must be the laptop. Do you have any suggestions please and thank you.
 

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RELEVANCY SCORE 102.4

Hello, I only bought this laptop a few weeks ago and it does not seem to charge propery (or so it says). As the title suggests when plugged in and I hover over the batter it says "plugged in not charging" It has been like this for a couple weeks now and still has not gone flat as long as it is plugged in, so some sort of charging must be taking place right?  Just want to know if I can fix this just so I am able to see when it's charging and use it without leaving it plugged in. Currently I keep it plugged in at all times in fear of it dying. Thanks for any help in advance.

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RELEVANCY SCORE 102.4

Hi, I found a lot of answers on the topic but unfortunately none resolved it. So it's simple - the charger is not charging beyond 44% and recently it increased to 48%, and it says "not charging". Battery health is good, I updated the bios, reinstalled both battery drivers multiple times in multiple ways. I am using windows 10, desktop and longevity options for battery are disabled. Only thing I didn't try yet is turning off computer, battery out for 2-3h, etc. due to not having clear steps on how to perform it + would like to know if it's needed.
Appreciate the help! Thanks

A:Battery 44-48% not charging even though AC is plugged in

" Only thing I didn't try yet is turning off computer, battery out for 2-3h, etc. due to not having clear steps on how to perform it + would like to know if it's needed "

Please click on link below, hopefully it will be of help:
www.dell.com/.../soho_article_8

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RELEVANCY SCORE 102.4

 My laptop shut down automatically although there is remaining 30% battery. And the laptop is not charging  ( Plugged in, not charging ) after 90-94% battery is charged.

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RELEVANCY SCORE 102.4

The last 2 days I have had this problem with a Dell Inspiron 1545 laptop, and have been using it with the power adapter/charger plugged in. Yet this morning I have started up the laptop with the power plugged in, and now it shows that the battery is plugged in & charging !!
Checking the battery yesterday it showed " battery life- moderate." As everything works fine with the power adapter plugged in, I assume that the adapter is fine.
If the problem arises again, can I use a power adapter from a Dell Inspiron 630M laptop which runs Windows 7 ? This Inspiron 1545 laptop runs Windows Vista.
Hopefully someone can advise re the use of the 630M adapter with the 1545. Will it be safe ? I do not want to cause damage to the Vista machine.

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RELEVANCY SCORE 102.4

Hi Once my laptop was working fine then all of a sudden it shut down automatically and then  I tried to start i was not able to start it without adapter.The battery says it is plugged in charging but actually it is not charging at all.It is stuck at 0%.And sometime it doed not even detect the battery.I hope you can help me. My Laptop name : Hp envy 15t-j100 select editionProduct number:F0D26AV And I purchased this laptop from US and I am using this in India.I contacted the customer care of India and they says that this model is not available in India.So they cannot do about it.

A:Battery plugged in not charging

Hi there @Jogi43?,  Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I read your post on the HP Support Forums. I understand that your battery is saying that it is plugged in and charging, but it does not actually charge.  I did some research and found some documents for you based on the issue you had described.  HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge - If your notebook computer battery does not power the notebook or will not hold a charge, troubleshoot the battery to see if it needs to be replacedHP Notebook PCs - Improving Battery Performance (Windows 10, 8, 7, Vista). HP Notebook PCs - Testing and Calibrating the Battery (Windows 8) - To know the condition of your battery, use the steps in this article to test your battery and calibrate it if necessaryPlease follow these provided troubleshooting steps, re-post and let me know the results. Thank you! Have a great day!

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RELEVANCY SCORE 102.4

My battery now shows 0% available. I have run the diagnostic from hp assist, and got the message to recalibrate. I cant. My battery wont charge, and my computer wont turn on when it is unplugged. I ran the system extensive test and got , in red; FAILURE ID : U4XCXV-75F83H-MFPV7G-C0B303. Can somebody please help me?

A:plugged in, battery not charging

Was the failure ID associated with some specific component of the hardware test? What is your exact model number, please and how old is the laptop and the battery?

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RELEVANCY SCORE 102.4

New computer with very minimal usage.  Basically sat in the box for one year, now, error message states that battery is plugged in not charging.  I've tried testing, and diagnostics reports "unknown."  I've tried a few youtube fixes such as removing the battery drivers and allowing them to reinstall, and tried updating bios.  There is no way that this battery should have died.  Has there been a recall that anyone is aware of? Also, noticed that the case is cracked at the hinge on left side.  I'm super careful and I don't even know how this could happen.  This was not an inexpensive computer!!! Although this sat in box, the warranty is now expired.   Any information would be appreciated. Thank you!

A:Battery plugged in not charging

Have you tried removing the battery and starting up with only power cord- then shut down and reinstall battery?

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RELEVANCY SCORE 102.4

 Hello,Hope you are doing well. My battery icon says '2%  available (plugged in, not charging)'.  I have done a battery check on Hp Support assistant and it says:The battery is reporting a failure and needs to be replaced as soon as possible. Based on the age of your PC and battery, it appears it is no longer covered by your HP Warranty. REOOW I'm not sure about replacing the batterry. Please inform me if there is anything easier and or cheaper to do.Thanks,              Yousif

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