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Warranty information

Q: Warranty information

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RELEVANCY SCORE 200
Preferred Solution: Warranty information

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RELEVANCY SCORE 56.8

Will my warranty be voided if I install an m2.ssd from Samsung to my Y700-17 inch laptop 

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RELEVANCY SCORE 56.8

I am trying to gather the warranty information on quite a few of our companies HP thin clients.I have a list of all the serial numbers I am looking to gather information on, but not the product numbers.These thin clients are spread out through 11 seperate locations and getting all the product numbers for these would be quite un-pleasant.I found an area in HP support to get the warranty information i desire but it requires both S/N and P/N.Is there another area that would only require the S/N?  This would save me much time and frustration. Thanks

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RELEVANCY SCORE 56.8

Hello I bought a flex3 1580(SN:r90hy81s) from Adorama, but the USB2.0 interface is broken.I am now in China, I need to register IWS.But Lenovo China customer service told me that the warranty information is incorrect.The latest warranty information(start data 2016-07-28,end data 2017-09-25) is not updated in the ibase system.Please help me, update the ibase system.

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RELEVANCY SCORE 56

Just purchased an XPS 15 9550 from eBay and the service tag, when searched in the Dell database yields no warranty. This can't be right. Is this a mistake?The ship date is also January 01, 0001 which doesn't make any sense.

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RELEVANCY SCORE 56

I purchased a brand new HP Spectre x360 Conv 15-ap012dx ALL on February 15, 2017 at Best Buy. Supposedly in there description of the Best Buy website this machine has a 1 year warranty. My warranty on the HP Support Assistant shows the warranty expiring on 12/19/2017 (10 months). I called Best Buy but they said that is something I would have to resolve with HP. Love love love this new laptop but really frustrated with this issue. Can anyone suggest who I would contact at HP to resolve this issue. I have the serial number of this machine along with receipt from Best Buy. Thanks! 

A:HP Warranty Information is Wrong

 The warranty date usually is simply set from time laptop was shipped.It can be corrected with sales receipt. Probably the best way to make personalized contact with HP is using HP Support Assistant. Open it and click on Support at top. This will give you options of live chat or a phone number to call.

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RELEVANCY SCORE 56

(I apologise if this is the wrong thread.)Hi,My desktop is showing my warranty as expired which is clearly not the case as my warranty certificate states 2018 I contacted HP shortly after I bought it, April of last year to tell them it was incorrect at the time, showing only the standard 1 yr warranty.they said they would update it to the proper date 3 yrs hence. I have spent another 45 minutes on the phone today only to be told again!!! to provide proof of purchase and proof of warranty. is it not enough that I provide the warranty certificate number? Forgive me but it is not rocket science to enter the warranty details into a database, they say it is not that simple, I beg to differ. I have just purchased another HP laptop x2 convertible with an additional 1 yr warranty and I am expecting to have to go through all this yet again. If the email I have sent to prove purchase etc does not resolve the situation where is my next port of call? Regards     

A:incorrect warranty information

@fireguy1978ret

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 54.4

Hi. I have an ACER EXTENSA and want to upgrade its memory from 4GB to 8GB.But am unclear of laptop warranty. And if it has to be done by the ACER service department. 

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RELEVANCY SCORE 54.4

I ordered Precision M3800.
But warrant information on support website is incorrect.

How can I fix it?

Ship date: January 01, 0001
Country: Unknown
Service: No information available.

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RELEVANCY SCORE 54.4

Hi. I have an ACER EXTENSA and want to upgrade its memory from 4GB to 8GB.But am unclear of laptop warranty. And if it has to be done by the ACER service department. 

A:Warranty information on laptop memory upgrade Acer...

What model is it? Does it have a service hatch?

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RELEVANCY SCORE 54.4

I ordered Precision M3800.
But warrant information on support website is incorrect.

How can I fix it?

Ship date: January 01, 0001
Country: Unknown
Service: No information available.

A:Incorrect service warranty information on support website

Hi,
Thank you for writing to us!
Kindly private message the service tag and email address.
Thanks
Robin

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RELEVANCY SCORE 42.8

I bought a Lenov Ideapad 510 15IKB on 14th April 2017. Now I'm facing 2 issues with the warranty registration and warranty upgrade: Issue#1On April 16th I registered the base warranty of my product as it should start from the purchase date of my product. After few email conversations for purchase proof, finally on 3rd May, I received email confirming the base warranty registration of my product. It was starting from 14th April 2017 and ending on 13th April 2018. I checked the same on lenovo website. But few days back when I again checked the warranty status, it was restored to factory warranty (15 Oct 2016 - 13 nov 2017). I don't know why this happened and how this happened. When I contacted lenovo, they said that warranty is updated in their database but how can I beleive when I can't see this on warranty lookup section of the Lenovo official website. I have also attached the screen shot of warranty lookup page as of today (22 June 2017). Issue#2I registered for 2 year warranty extension under Back To School offer (Ticket Number - ADP-BTS-025399) on www.buyalenovo.com and made a payment of INR 999/- on 6th May 2017. On 10th May, i received an email confirming the receipt of payment and in the same email, it was mentioned that warranty certificate will be mailed to me within 7 bussiness day, but till the date I've not received any warranty certificate, I've sent so many emails in last one week, but I didn't receive any reply to any email. I tried to reach the A... Read more

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RELEVANCY SCORE 42.4

sir service engineer told me that your ram socket burns due to heat or power fluctuation  and so we have to change your motherboard for that and this is not covered in your warranty. i have adp warranty .So can i arugu with them in these conditions  ?Is warranty doesnot cover issue due to power fluctuation , which cover accidental protection, too ?

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RELEVANCY SCORE 41.6

sir hi actually i bought my lappi last year in the month of may 25th and since i was in last year of my collage i did not bother  to extend becouse of money issue. can i extend the warranty of the lapptop now ??pls help and if yes then what all the procedure i need to follow. ?  w/w  aayan akash. 

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RELEVANCY SCORE 41.6

My dell xps 15 9550 was purchased with a 3yr extended warranty.  After getting an email offering to sell an extended warranty, I checked the dell warranty status.  Sure enough, no extended warranty appears.  Is this a system problem or do I need to do something.
Thanks

A:extended warranty not showing up in warranty status

Was it ordered from Dell, or from a third party - or puchased through a retailer?

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RELEVANCY SCORE 40

Have purchased a netbook HP15AY-078TX bearing S.No. CND6300CVS & product id X5Q23PA#ACJ. Want to check the warranty and extended warranty offers.

A:Warranty & Extended warranty offer

Hello  Verify the warranty status here: http://support.hp.com/us-en/checkwarranty     Extended Warranty :http://www8.hp.com/in/en/support-drivers/carepack-services.html?jumpid=in_r10104_in/en/ps/corp/carep...Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 40

Hi, My laptop's manufacturer warranty has expired on January 24 2016. Can I buy extend warranty for my lappy??  

A:Can I extend the warranty after its manufacture warranty has...

Hello, If unit doesn't have any issues right now, yes you can extend the warranty. if there is any issue with the laptop then after repair you can extend the warranty  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 39.6

I am initiating a proxy server that acts as our webfilter.
On one of the machines I can't get the proxy's address to stay on either chrome or IE10.
Very strange. I can type in the ip and the port but the apply button remains greyed out and when I hit OK - it just doesn't take???
 

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RELEVANCY SCORE 39.2

I am trying to edit information for my mp3's so they are all organized in iTunes, it will not let me do it.† iTunes doesn't let me edit the information either! Help!?

A:Windows 7 won't let me edit information... I.E. mp3 file information like artist,

Hi,You can right click the MP3 file and click Properties. Switch to "Detail" tab and then you can eidt the MP3 information, such as Title, Artists and†Composers. Can you modify the information successfully?If the information cannot be modified by iTunes, you may need contact Apple support for further assistance.Thanks,Novak

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RELEVANCY SCORE 39.2

How to get MS security updates information in excel along with the Supersede information.
Earlier we use to get this information from https://www.microsoft.com/en-us/download/details.aspx?id=36982

However the Bulletinsearch list is updated till Apr 17, We need the info for future releases along with supersede as well.

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RELEVANCY SCORE 38.8

As the title suggests - my invoice specifically says 3yrs warranty was purchased with my M3800 in November 2014. I'm now showing as out of warranty after 2yrs
I'm having issues with a screen that was replaced in May/June 2016 and would like a replacement as I believe the unit is faulty. Please can you get in touch to resolve.
Thank you.

A:Purchased 3 years warranty; laptop/account showing as out of warranty after 2 years

Hi DModi,
Thank you for reaching out to Dell Community Forum.
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address along with the invoice copy.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 38.4

hi friends

i wana ask you plz 2 give me information as soon as you can

i wana know what is it (Information Advantageís DecisionSuite Eureka) software

i wana know if you can evaluate the software from the following perspectives:

a. Decision making technique used/implemented

b. Features of the software and comparison with other software using the same/similar decision making technique.

c. Hardware and software resource requirements to make this software operational.

d. Training/Customer support/ other kinds of help available from the vendors.

e. General information about its popularity (mainly reasons for being successful or not so successful)

f. What are the limitations of this software??

g. Case Studies of the firms using this software (Specially look for the UAE based/Arab Countries Based Companies).

h. Cost-effectiveness or Cost-benefit analysis (take help from Case Studies) if possible.
i wana every each answer if you can

i will not forget this help ever

i hope that i can have the answer within this 2 days

put for me any thing you know

thanks again and again
 

A:information about (Information Advantage’s DecisionSuite Eureka)

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RELEVANCY SCORE 38.4

Hi

A site identifies its user through IP address and cookies. My question is about IP address. Does a IP address contain information information about your geographic region? What do those digits in IP address mean? Some websites could tell where the user is located, how? Would you please help me with it. Thanks a lot.
 

A:Does a IP address contain information information about your geographic region?

I think I have the answer. So, there is no need to reply and thanks for reading it.
 

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RELEVANCY SCORE 38.4

Not an HP employee; just a HP_Compaq laptop owner  I was having the following  error:The following product information programmed into the system board is missing or invalid.System Board (00A) -     Product Name                                            Product Configuration                                            Product Serial Number                                            Product Number I ran across this info and now it is fixed !!!! try this link for info on how to fixhttp://wintegrity.blogspot.com/2012/12/how-to-fix-product-information-not.html  The CD ISO file:https://drive.google.com/drive/folders/0B5ErypAfvfl9LTY5ZDJhcWEyMkk

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RELEVANCY SCORE 38.4

"Cannot access the Windows Management Instrumentation Software. Windows management files may be moved or missing"

This is the error that i get when accessing system information built into the system tools.!!

Any solutions for the above problem??Thanks for any kind of help in advance....
 

A:Cant Collect Information: System Information problem

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RELEVANCY SCORE 37.2

the information is to be sent over an encrypted connection-what is that message called the one something like that on a new computer?it comes up in grey box when you type in a password or try to post on a forum

now im getting this again .. why?

maybe because firefox was updated

and on one computer some or all passwords to forums were deleted

was i hacked?

the information you have entered"is what it says -it just came up again
 

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RELEVANCY SCORE 33.6

When I start System Information (msinfo32.msc) it gives me, in the info panel, the following message:
Can't collect information
Cannot access the Windows Management Information software. Windows Mangement files might be moved or missing.

I checked if the WMI service is not disabled (it is automatically started, the default).

In Microsoft Mangement Console, under Services and Application, I have WMI Control. R-click, properties, and:
Failed to connect to <local computer>
because "Interface: class not registered"

What can i do?
 

A:System Information "can't collect information"

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RELEVANCY SCORE 29.6

Hi  Yesterday I purchased a brand new Pavilion all in one 27-N030A desktop from the largest UK supplier of office equipment for my family and disabled wife.The product is brilliant by the way.At the till the salesman asked me if I would like to purchase the additional Staples in store warranty - I said no, but it is covered by HP warranty he said yes... When I checked on the HP website it is out of warranty !!! This is a brand new pc and all the trimmings, surely the warranty should kick in when I have actually purchased the device - I have all the receipts for this and the dates... I am appauled at not only the suppler but HP, no information or guidance. Simon

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RELEVANCY SCORE 29.6

Hi, I've just bought a new laptop. I opened the program HP Support Assistant and it says that the remaining warranty is only 8 months. How is it possible? Thank you.

A:HP Warranty

Hi, By default it may pick the build date. Please call HP in your country with your invoice, they will fix it for you. Regards.

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RELEVANCY SCORE 29.6

i purchesh laptop on 18/07/2016.how i register on back to college offer

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RELEVANCY SCORE 29.6

So, my HP Envy x360 has a screen problem that I described in an earlier post, but the situation that I am in currently is that around February, I contacted HP to get a box to send my laptop back and get it repaired in. Now, I couldn't send it back at the time because I needed it every day for classes. So, I decided to wait until the end of the school year, not thinking that my warranty expires in April . Is it still possible for me to send my laptop back to be repaired free of charge? Thanks!

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RELEVANCY SCORE 29.6

Hello Sir...
Sir my name is Asim Ahmad and I am from Pakistan
Sir I bought new Laptop
HP Notebook - 15-ay010np (ENERGY STAR), Product no:W9U31EA#AB9 and Serial no:[personal information removed] 
from Naseem Laptops KPK, Pakistan in Pakistan on 12th of November, 2016 but when I checked it's online warranty then it showed me that your Laptop warranty has been expired on 07th of July, 2016...
Sir please tell me what I do..

A:Warranty

Warranty is 1 year from first retail sale. Either the seller sold you a laptop previously sold or it sat on his shelf for a long time. Keep the receipt as you may need it to prove when you bought it. The date in the HP system is automatically generated based on wholesale delivery plus an average shelf time. 

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RELEVANCY SCORE 29.6

On the base of my laptop it says 1y1y0y, which I gather means a 2 year warranty.I purchased the laptop in January 2014.But the warranty checker says that warranty started on october 19 2013 and expired on Jan 16 2015.  How does this work out?My hard drive is failing after just 13 months and I need it replaced, so was surprised that I am not under warranty.













Solved!

View Solution.

A:Warranty

Hi: This is a consumer to consumer forum.  No one here is authorized to discuss the terms and conditions of HP warranties here. You will have to contact HP technical support to get an explanation of the warranty. I believe the 1y1y0y means one year parts, one year labor, and 0 years on site service. Your warranty start date was adjusted to the date of purchase (Jan 2014), which is why it ended in Jan 2015 (one year later).

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RELEVANCY SCORE 29.6

I just bought mine 16 March, yet the computer says the warranty will expire at the end of January, 10 1/2 months now equals 1 year?  Common Core being taught at HP?

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RELEVANCY SCORE 29.6
RELEVANCY SCORE 29.6

i lost my notebooks receipt. is warranty of device is still valid?

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RELEVANCY SCORE 29.6

i lost my notebooks receipt. is warranty of device is still valid?

A:warranty

Check your warranty status Here.

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RELEVANCY SCORE 29.6

Hi I have Hp pavilion g6 1250. with expired  warranty..... I lost the laptop backup file to restore window. Can I send it to HP company in order to install a fresh copy of my operating system?  sincerelyAtoz1983

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RELEVANCY SCORE 29.6

I have two questions: 1. If i buy a HP laptop from US and then go back home (Europe/Romania) with it,  do i still have the same warranty for the laptop and in case anything happens can I send it directly to HP to sort out the problem? I want to avoid sending it back to the US as this will be costly in terms of time and money. What are my posibilities to resolve this locally? 2. If i want to upgrade the HDD of the laptop i need to open it up. Will this void my warranty?

A:warranty

Hi: While none of us on this forum can give you precise anwers to the warranty questions you have asked (because we are not authorized to discuss warranty items on this forum on behalf of HP), I can share with you what I have observed in over 6 years as a member on this forum. 1.  Unless the exact same model notebook is sold in Romania, HP will not cover it under the warranty.  Most likely the exact same model notebook is not sold in Romania. 2. Check the service manual for the specific model notebook you want to buy to see how difficult it is to replace the hard drive.  On many of these new notebooks, it is very difficult to replace the hard drive, and if it is, the procedure will be listed under work to be done by an authorized service center. That does not necessarily mean you will void the warranty by replacing the hard drive yourself but if you break anything along the way, you are out of luck. However, since the notebook will probably not be covered under the warranty if you buy it in the USA and use it in Romania, your second question really doesn't matter.  

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RELEVANCY SCORE 29.6

I had bought the laptop on aug 2016 and i has mispalced my bill and warranty card and my laptop is not working properly so what should i do i wany it yo be repaired

A:Warranty

Hm... I think you can use your computer's serial number(S/N). It is on the back of the computer I think

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RELEVANCY SCORE 29.6

I just purchased my HP Beats 23-n010 April 3, 2016, and they are telling me my warranty expired April 13, 2016. What can I do? 

A:warranty

@vicki-m

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 29.6

Please let me know whether below warranty is applicable for international ? http://store.hp.com/UKStore/Merch/Product.aspx?id=U1PS3E&opt=&sel=CPK

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RELEVANCY SCORE 29.6