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Plugged in and not charging

Q: Plugged in and not charging


I re-formatted my laptop today, and now the battery icon says "Plugged in, not charging" for most of the time. If I remove the battery/powersupply/reinstall driver it works for a minute or so, then goes back to this.

Pretty sure it's software related, as this happened exactly after a windows re-install.

Anyone had an issue like this they can fix?

Preferred Solution: Plugged in and not charging

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Plugged in and not charging

some computers have a thing that if the battery is above a certain percentage, it doesnt charge. this is to preserve the battery health.

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i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.

Things i have tried

1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.

Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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Hi Guys, I have had to change my battery, got a brand new DELL battery but I can't get it to charge...I'm running Windows 10 PRO. I have tried the fixes listed above but unfortunately NONE has solved my problem. Any suggestions?

A:XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Where have you purchased the battery from? Does the old battery charge fine when plugged in?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another power adapter and check. If the adapter fits in loose, then the dc port needs to be replaced. You would need this part.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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Edge 2-1580 LaptopMachine Type Model 80QF0004USwindows 10I have the latest version of BIOS, etc.I downloaded the latest  software versions of everything. The battery is internal, I am unable to get at it without unscrewing the casing.Error is that the battery is not charging, windows message says it is charging.Lenovo Vantage says battery is in good condition. (see screenshot attached)and yes, the battery was good for hours. laptop is still rather new-ishOne day, battery was not auto charging. I did the trick of pressing the power button when plugged and unplugged.It did work two times, but now is not anymore.works otherwise, as long as it is plugged in. It actually takes a few minutes when plugged in before I can turn it on.

lenovo vantage.PNG ?90 KB

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Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

A:Dell laptop not charging..getting message plugged in not charging

Quote: Originally Posted by sirisha

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:


Kindly perform these steps and let us know, so we can advise you further.

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I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

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Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

A:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday

Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

A:XPS 13 9350, stop charging at 80% (plugged in, not charging)

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!
Check battery heath (F2): "battery must replace". My laptop is OK except battery.
What happened with my new laptop for using 3 weeks?
Thank for your support.

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I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

A:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.

A:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.

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I am not sure if the battery is the problem, but it seems to be. When plugged in, the battery will not charge UNLESS the computer is shut down. Then it seems to charge. When turned back on, it might charge for a minute or two but then it's back to the message "plugged in, not charging." The battery life stays consistant when plugged in, it just won't charge any higher. At the moment it is stuck at 87% after dying on me this morning. I was working perfectly last night.  I have taken the battery out and turned the computer on with only the AC plugged in and it does work. My theory is it's the battery but I'm not sure.  The last thing I did was run a battery test and an AC adapter test through the UEFI menu. Both passed. Can someone please help? I am so lost on what I should do now!

A:Plugged In, Not Charging - Works when Plugged In

CluelessTech88 Hello;Allow me to welcome you to the HP forums!I read your post about your charging problem with the laptop and wanted to help.Here are some troubleshooting steps you can try for testing the charger: HP Notebook PCs - Using and Testing the AC Power Adapter | HP® Customer Support If the charger checks out, and given that the battery already checks out, then it's likely some connection inside the case is broken, and to check that out, you would need to take the laptop to an HP Service Center. Here is a link with information on HP Service Centers:  http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------Please click "Accept As Solution" on the post that solves your issue to help others find the solution.Please click the Thumbs-Up symbol on the left of the Reply button to say thanks fopr my help.========================================================================

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While my laptop is plugged in, I am getting the message under energy settings that my laptop is "plugged in, not charging." I don't know whats happening or how to fix this and I would greatly appreciate some help, as i really need to use my lptop while mobile.Thanks.

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HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

A:(Redirected) Plugged in, Charging but not Charging

As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

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Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

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To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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HI... my lappy was working fine with win 7 ultimate 32 bit but but but..
so i didn't used the lappy and after a few months when turned it on without AC adapter it didn't turn on. so i connected to ac adapter and when i loged in, the battry icon said "0% pluged in not chraging".
there are loades of thesame issue online but i just couldn't bother readig.....
pleas help............................

A:plugged in not charging

Hiya pal and welcome to the forums.
Have you tried doing this ... (it's a bit confusing, but it has worked for some laptops that I've come across with the same issues)

01. Turn off laptop.
02. Unplug AC power.
03. Remove battery.
04. Replace AC power.
05. Turn on laptop, allow OS to boot.
06. Once logged in to the machine, perform a normal shut down.
07. Unplug AC power.
08. Replace battery.
09. Replace AC power.
10. Turn on laptop, allow OS to boot. The battery should once again be charging as normal.

Hope this helps

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I feel as if this is a pretty common issue, and it's a problem that I have unfortunately faced once before. The last time I took to these forums, I ended up replacing the battery, and that seemed to fix the issue, but here I am not even 5 months later, and this problem is already rearing it's ugly head again, apparently replacing the battery did not fix the root of this issue.
Just like last time, my computer will now only charge to a certain percentage (never 100) and will stop charging altogether, I'm at my wits end on how to deal with this issue, and replacing the battery seems like only a small-term solution, does anyone have any ideas?

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Hi!  My battery reads, plugged in, not charging.  I have an internal battery so the previous solutions does not apply to my problem.  I did the battery diagnostics and it said my battery is ok.   I tried troubleshooting tutorials in you tube and it still did not solve my problem. Please help.

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2 days ago my battery stoped charging it says "plugged in not charging" i took the battery out to work with the ac adapter,but my laptop runs very slow now!
could someone help me how to fix this error and make my laptop's performance again fast.

A:Plugged in not charging

There could be a few reasons for that. The motherboard is broken, the battery is broken, the AC adapter is broken. Contact the manufacture of your laptop.

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I have a peculiar problem with my laptop, The battery indicator shows, "Plugged in, Not Charging" even though the power supply is there and the percentage remains at a particular level. Please help me in this regard.

A:Plugged In, Not Charging

Hello ankur, welcome to the forum.
Try resetting your battery: How to Reset a Laptop Battery | eHow.com
Should this not work it is a good sign that the battery is almost at the end of its life

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I have an old sony vaio VGN-CR420E. It originally came with windows Vista. I upgraded it recently to Win7. Initially the battery was charging upto 80% but would not charge fully. One day, I went to subject mentioned status. I have bought a brand new battery
but it still does not charge. The new battery has been on the computer for 24 hours but still no avail. I have tried to re install Microsoft  ACPI-Compliant Control Method Battery... but no help. Any suggestions??

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Okay so I've had this Dell Inspiration 15 since December 2016. It has since had many issues such as of course the "Plugged In, Not Charging". This has happened 2 times now, and possibly a 3rd time and I find that it's very ridiculous that I need to be worrying about this, especially after 2 previous incidents. The first time, I thought it might just be a bad cable which we never got an answer for, so we had to buy a brand new plug. Just like the previous one, nothing seemed to be wrong but eventually after only a month or so after the first incident (which happened only 2 months after buying the computer), it happened again. This time we went to Best Buy. There they gave me a new plug and it worked and we were told its just that dell products went down in stability. This plug we have had for about 3 or 4 months. Now its happening AGAIN. I don't know what's wrong. It also is working but not, I have to adjust it slightly and pray to make it work and as of now it is working, but its very worrisome that its gonna stop working, so now that all of the background info is out of the way, here's my real question.
HOW DO I STOP THIS FROM HAPPENING? AND WHAT DO I DO TO FIX IT? Because I've spent almost 200 dollars now on plugs after taking a lot of care with my previous plugs and this current one and I really REALLY don't want to buy another. I want to know this because I'm pretty sure at some point its not going to work even after jiggling it a... Read more

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After searching Forums and speaking to HP regarding this message/issue I have done the on board testing which  told me the battery was at fault(eroneously) I found a post asking me to check the tiny copper pin on the charging cord that plugs into the PC and sure enough it was bent and after straightening it the problem is solved,

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I have had it with Vista. Out of all the 6 computers I have had, this is my only one with Vista and to tell you the truth, this has had the most problems. This never happened to me since recently. Whenever I plug in my computer to AC power, it shows as plugged in, not charging. I take it out for a while to cool it down, and then after about 15-20 minutes I put it back in, and it shows as fine. When I scan it with HP Battery Check (during "plugged in, not charging") it shows as "Replace Battery". When I scan it after I fix the problem (plugged in, charging) it shows as "Good". Then after approximately 2 hours it again shows as plugged in, not charging. Does anybody know why?


P.S. I am still under parts and labor warranty, just in case.

A:PLEASE HELP! Plugged in, not charging?

Originally Posted by Computer Age

...I am still under parts and labor warranty, just in case.

Go for that.. not sure there's anything you can do yourself.

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Battery claims it is at 97% charge... I have not unplugged the AC Adapter at any point in the last couple of months while the system was on, so that battery SHOULD BE reading 100%.

I only just started keeping the battery plugged in while using the system on all AC Power for the sake of not worrying if the battery is going to explode just sitting on the desk, permanently lose charge capacity, or something else. My mom's battery has been plugged in while she uses the AC for the last year without this issue... that said, the last time we had this problem, with a Dell 1525, the MB fried out taking all the fans, the AC adapter AND the battery out of commission.

What do I need to check, or run, to figure out what the heck is going on here? I don't want to do anything until I'm sure whatever it is won't cause any further, more serious problems. I'm out of the warranty... so need to be careful here.

Also, I did recently suffer a BSOD but suspect Silverlight from Netflix as the cause as that is what I was doing at the time of that incident (it crashed just before that BSOD), however now I've noticed this... I just don't know.

Thank you for the help. =(

A:Plugged in, not charging...

Batteries should be re-cycled (allowed to drain competely) every month or so, or the lose the capacity to fully charge suspect that is what is going on here.

Try to re-cycle per mfr's directions.

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First, I have Dell Inspiron 1525 laptop 2 year old. Three days ago there was no electricity about 3 or 4 hours. Аfter a while came to power and the power is off for 5 or 10 min. During that time the laptop was turned on while the electricity is off, it was working on the battery not plug in.. After suddenly there was power and then ran out and then came electricity. It was a problem of electricity in my municipality. For many hours then when he came voltage electricity, i turn the laptop and the battery ac adapter was 22% available and say: plugged in, not charging. What is the reason why my battery will not charge? Now is plugged but now charging. Earlier when cable was plugged in, the battery was charging. What should i do to fix the problem?

A:Help! plugged in, not charging.

I suppose it's possible that your charger or the adapter where it attaches to the motherboard got fried when the power came back on due to a surge. Is there a small green light on the power cord and a light on where it plugs into the motherboard?

There should also be a small LED on the front of the computer that gets lit when it's plugged in. Do you have that light?

You might try unplugging the AC and removing the battery. Hold down the power button for about 30 seconds. Then just plug the AC in and leave the battery out.

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Hello! Recently my adapter burned due to being exposed to water. Anyway, I contacted the Hp parts store and ordered the replacement adapter. However, when I plugged it in it shows that it is charging  then suddenly it stops and it says (Plugged in, not charging). I ordered the adapter's replacement that was mentioned on my old adapter. I have no idea what could be causing the problem!Please help!  

View Solution.

A:Plugged in, not charging


  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi, I initially had a problem when my battery was plugged in but it wasn't charging. Later on, after a few searches here and there, including on hp forums, I found a post that explained the problem. So, I followed the instructions in that post to the letter, and it worked. But not for long, I turned off the laptop at night and when I turned it on in the morning again, it displayed the same message, "Plugged in, not charging". I repeated the same steps and then it started to charge again, but then when I shut it down and turned it on again, it did the same thing. I can't keep doing this again and again, I need a permanent solution. I need to know if I need to replace the battery or something. PS: The post I found a solution to my problem is,  https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Plugged-in-not-charging-Batter...  

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Laptop flashing white LED, Battery plugged in but not charging... in the past I have updated the bios and that fixed the issue but I have searched and cannot find any update. HEY D!#Ks AT HP THIS MAKES YOUR COMPUTERS SUCK!!!!!!!!!!!!!I find it entirely frustrating to continuously run into this problem. when I do buy a new laptop you bet it will not be HP or any other brand associated with you! Sorry for the rant. anyone please help. 

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The usual problem of battery "plugged in and ot charging".. Only thing is that this is an inbuilt battery and non removable! So cant use the normal method as posted out on forum for same category.I have 1+1 year warranty on this product and interestingly the battery started showing this problem just as soon as warranty for battery expired. Want to know is someone else faced this issue too! and what's the solution.  

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Hi, My HP Pavilion DM4 is showing 0% available (plugged in, charging).As soon as I disconnect AC, laptop turns off. I tried following but problem is still there:-1.) Switched off laptop.. Disconnected all wires. Pulled out battery from laptop keeps pressing power button for 30 seconds. Reconnected battery switched on Laptop and when the OS comes up. Issue is till seen. 2.) In Windows 7, Under the Batteries category, Uninstalled "Microsoft ACPI Compliant Control Method Battery"  and after that on the Device Manager taskbar, clicked Scan for hardware changes. After that device manager detects Microsoft ACPI Compliant Control Method Battery component and reinstalls it. But even after that problem is not solved. Please help me out. Regards,Vibhor Jain

A:0% available (plugged in, charging)

Hi VibhorJain, welcome to the HP Forums. If your battery is not powering the notebook, and will not charge there is likely hardware failure. This troubleshooting document will help you narrow down the cause: Battery Does not Power Notebook or Hold a ChargeLet me know how it turns out.

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I am more than a bit annoyed.

I got this HP pavilion "entertainment PC" last September so i could get back to school. I upgraded to Windows 7 In Late November and really started to used the computer in January. I began to notice two things. 1) Even though it was a so-called "Entertainment PC," The battery life when not connected is at 20 minutes at best when viewing media, and around 40 when not. 2) When the AC adapter is plugged in, the battery will not charge. Instead, I get a message stating "Plugged in, not charging"

I have tried turning the pc off , waiting and then turning it back on.
I have tried removing the battery, waiting, and then putting it back in
I have tried removing the battery drivers, and lettign the system restore them automatically, upon restarting.

The last solution worked for a few moments, the charge went u to 40, then 45 % then it suddenly stopped charging again.
Now nothing I do will get it to charge. I contacted HP Customer Service. Their solution is to send me a new battery, but only After i give them my Credit card number so they can hold it. I am under warranty they refuse to assist me without me paying them and I cannot afford to.

Is there anything I can to do fix this problem on my own? i don't like being bent over, and that was why I Stopped dealing with DELL, but it looks like i am getting the same crap from a different company. At least my Dell Desktop has lasted the last 9 years without catastrophi... Read more

A:Plugged in, Not Charging

Hi Kuru, To me its a duff battery and it has to go. Its only going to get worse and worse until it holds no charge at all. You said "but only After i give them my Credit card number so they can hold it."
Can you please clarify that they wanted you to pay for the replacement battery or the cost of sending it to you ?

Perhaps they might think you are not telling the truth so you can get a new battery and sell on. In taking CC details they can charge you for a new one if you don't send back the old one ?
Unless the battery is excluded from the guarentee, not sure about US consumer protection laws
But if they just want postage then you might like to reconsider. Please clarify.

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My laptop says it is "plugged in, not charging".I have restarted twice.I have tried using the adapter for another Pavillion Notebook 15, it does not help.I ran the HP Support Assistant battery check, my computer charged whilst the check took place (I got to 3%), the test said the battery was "ok" and finished.  Shortly after the notebook stopped charging again.What should I try next?ThanksC

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I am getting a "plugged in, but not charging" notification.and the laptop only start with direct charging because the battery is dead too.I tried uninstalling and reinstalling the battery driver.but its not working 

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i have plugged in my laptop but its not charging. it shows 0% available (plugged in,not charging)

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I facing the problem in newly purchased battery not charging shows plugged in not charging . Pse. Advise sir.tks

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Hi, I need some advice about my Dell Inspiron Laptop not charging. I have a new battery installed and for some reasons at times it appears to charge and at other times it's not charging. At this time the computer is on/plugged in and when I click the battery icon on the bottom task bar icon it states "22% available (plugged in, not charging)". I had the computer shut off, but plugged in and it didn't charge the battery. Any ideas as to where to start looking? I appreciate any advice.

A:Plugged IN Not Charging

Seems to be a lot of good information here. Maybe it will help.
Laptop computer is not charging battery.

This one seems very good

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I bought a replacement battery as my original battery would charge but not lose charge quickly.  I've been thru two replacement batteries that test fine but still get the plugged in, not charging message.  I've tried the ACPI delete, power down, etc. process and it has not helped.  The AC adapter is working as it does charge the old battery.  When i replace the new battery with the old battery it shows plugged in, charging!!  Not sure what else to do.

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