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Lenovo Yoga 2 doesn't get past Lenovo splash scree...

Q: Lenovo Yoga 2 doesn't get past Lenovo splash scree...

My son accidentally got his leg caught in the cord of his laptop when he got up and the laptop fell approximately 2 feet to the tile floor. It boots up but stays on the Lenovo splash screen. If I go into the BIOS and select System Recovery it goes through the "Loading files..." process, the Lenovo splash screen appears with the dots going in a circle but, then after about 2 minutes of that the screen just goes black. If I tilt the screen forward or back I can tell it is still backlit just with nothing to display. Anything we can try?

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Yoga 2 doesn't get past Lenovo splash scree...

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RELEVANCY SCORE 100.4

Hello, My Lenovo yoga 3 pro 1370 is barly 5 months old, this morning when i tried to switch it on. it is stuck at the lennovo screen.I treid accssing the BIOS screen but even if the press the button it still wont go past the lenovo logo screen.Please help  Thank you,Shyam Jampala

























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RELEVANCY SCORE 97.6

Recently I noticed that my screen will no longer autorotate when I put it into tent or tablet mode. I checked the Windows Action Center and there is no button to lock orientation and when I press Windows Button + O it does not allow me to turn Autorotate on or off. I think the most recent upgrade of Windows 10 really messed things up. Does anyone have advice on how I should proceed? I have tried: 1. Installing new video drivers2. Updating all Lenovo drivers3. Installing Intel Sensor Drivers Thanks!Gordon

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RELEVANCY SCORE 96.8

Screen flickers after installing Hyper-V. Fine after uninstalling Hyper-V.Anyone face same issue and any help to fix? Bought high specs for virtualization use, but end up Hyper-V cause screen flickering.Appreciate your advises! Specs for reference:ProcessorIntel Core i7-6500U Processor( 2.50GHz 1866MHz 4MB)Operating systemWindows 10 Enterprise 64Display type13.0" QHD 3200x1800System GraphicsIntel HD GraphicsTotal memory16.0GB PC3-12800 DDR3L 1600 MHzHard drive device 512GB SSD SATA IIINetwork cardIntel Wireless-AC 8260BluetoothBluetooth Version 4.0Pointing deviceClickPadBattery4 Cell Li-Polymer

A:Lenovo Yoga 900 13isk, Win Enterprise 64bit, scree...

Yep, the Microsoft Surface 4 and Microsoft Surface Book, which have similar hardware had the same problem. Microsoft fixed the problem over 2 weeks ago by releasing a new intel driver for the graphics card in the 4300+ build range. The latest on Windows Update is 4279 and the one from Lenovo 4248.I hope Lenovo gives us an update quickly as the laptop is unusable as it is when Hyper-V is activated.

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RELEVANCY SCORE 95.6

Had a user call saying their computer wouldn't turn on.  Got there and it was stuck at the lenovo splash screen as soon as it boots.  I've brought it back and have tried nearly everything.  There are no POST codes while it boots up either.  The following troubleshooting steps have been taken:Reseated RAMRemoved 1 stick of RAMRemoved both sticks of RAM (I get the no RAM sequence of beeps)Disconnected HDDDisconnected Disk DriveDisconnected both drives at the same time.Reseated all power connections on moboPulled out CMOS batteryHeld Power Button while power was unplugged and battery was removedI don't know if there's any more steps other than getting a new motherboard.  I know you can update the BIOS with a USB or CD.  But if I can't even get past that screen is it possible for me to flash or update my BIOS?  This is pretty much the screen i'm getting.  Nothing else other than "lenovo".  This is not my picture though, as I have an M82 here.


























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A:M82 won't get past black lenovo splash screen

Did you do a CMOS reset (move the CMOS jumper)?    See the BIOS update failure recovery procedure in the HMM.   I suggest you do the full BIOS recovery process. 

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RELEVANCY SCORE 94.4

Hi guys, I'm dealing with a problem which is currently (but I sincerely hope, not permanently) rendering my G700 useless.When I attempt to boot my PC it freezes at the Lenovo splash screen. I've waited ample amount of time but nothing appears to happen. One time I waited and managed to get into a Windows troubleshooting menu where I attempted to wipe the PC and start fresh, but this also froze at the lenovo screen soon after. Pressing the Novo button gives me 4 options but it appears to freeze, not allowing me to scroll through the options, or press enter. If I remove the harddrive it tells me to insert media and press OK, but once again, it appears to freeze as pressing enter doesn't do anything. I've tried booting from a USB stick but can't seem to get into any setting which would allow me to do this.I Removed DVD drive as I read on this forum that it was an issue with different Lenovo laptops, and since I don't use it anyway, decided to give it a go, but unfortunately nothing changed :-( If any kind soul could advise me with what I could possibly do, it be would be greatly appreciated as I'm dreading the thought of having to purchase a new laptop. Thanks :-)

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RELEVANCY SCORE 92.8

Since you have to hunt around different Lenovo sites (and other sites) to find out about these softwares, I decided to make a post to get feedback from actual Yoga owners on how these programs interact, what they do, which ones are prerequisite, and which ones are unnecessary. Please don't take this as a blanket answer. This is just what I have found. It might be right - it might be wrong. I'm looking for others to post their experiences as well. Lenovo System Interface Foundation Driver - Necessary prerequisite (missing driver in device manager without it). It allows the Lenovo Utility and Lenovo Companion to work. Lenovo Yoga Mode Control - Necessary if you want to use your yoga to seemlessly change between all the different modes (laptop, tablet, tent, stand). This software is responsible for autorotating and putting Windows into tablet mode. Lenovo Utility - Recommended(?) This one I'm not too sure on. I remember that I was missing some function that I wanted but I can't remember what it was now. Maybe battery cycle count and health? Lenovo Companion - I don't have this one installed and don't think it's necessary but would like someone else to shed some light here.

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RELEVANCY SCORE 89.2

Is it possible to turn off  Lenovo TM Splash Screen from Yoga 720 at start up. Usually this can be done in the BIOS for other makers. Thank You.

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RELEVANCY SCORE 88.4

When I start up my Lenovo Yoga 910, I don't seem to have an issue.  As in, it starts quickly, the computer seems to work fine.  However, the splash screen is messed up somehow.  I've searched online for a solution but can't seem to find anybody else that is having the problem. Here is what it looks like: I tried updating the bios, but I am on the latest version.  I really don't want to try and do a factory restart.

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RELEVANCY SCORE 88.4

I have a Lenovo Yoga 260 Type 20FD that keeps getting stuck on the Lenovo splash screen.  I can hold the power button, turn it off, back on and it will load fine.  Until the next reboot where it will get stuck at the splash screen.  I've updated BIOS to 1.63 and still no change.  I also reverted the OS back to factory default, but I still get he same behavior.  Anyone have any suggestions? 

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RELEVANCY SCORE 86.4

Purchased new from Best buy in May 2017.  All has worked perfectly until now.  Left my computer for a while while it did some Win10 updates and come back and the Lenovo splash screen is on the screen.  Will not go past that.  I can shut it down by holding the power button but when restated the keyboard lights up and the splash screen comes up and that is it. I have tried pushing the little recovery button while the laptop was off and it does the same thing as the power button and sticks at the splash screen.  $1800 door stop!!! Anyone got any suggestions

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RELEVANCY SCORE 84.8

When I turn it on, it continuously cycles between the "Lenovo" with black background screen, to a black screen, then seemingly restarts itself and continues over and over. When I hold down the reset button near the power cord, it shuts down the pc, turns it back on, and the cycle begins again. What are my options? Also The PC shipped with Windows 8, but I upgraded to the free windows 10 back when that was available. If I have to reset the PC, it'll reset to Windows 8 right? Will I be able to get it to Windows 10 again?

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RELEVANCY SCORE 84.4

Hey folks,
 
Got an M93 with Win 10. Lenovo solution center asks to do upgrades on BIOS and a bunch of drivers. Did that, and now I can't boot the computer. 
 
Tried pressing F1 after pressing start button, no help. Can't enter BIOS, still stuck at lenovo screen. Also tried Ctrl+Alt+Del on that screen, blacks out then stuck at lenovo screen again. 
 
Please help and inform, thanks!!!
 
James
 
Mod:  edit Subject line with system type













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A:ThinkCentre: Stuck at Lenovo splash screen after lenovo solution bios upgrade

I would try resetting the BIOS using the jumper, or by taking out the CMOS battery, wait a minute or two, and then replace it and try booting up. See page 73 of the Hardware Maintenance Manaul linked below for location of the Clear CMOS/Recovery jumper (# 20) https://download.lenovo.com/pccbbs/thinkcentre_pdf/m83m93p_hmm.pdf Clearing the CMOS (BIOS)1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. 3. Locate the Clear CMOS /Recovery jumper on the system board. 4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin 3). 5. Reinstall the computer cover and connect the power cord. 6. Turn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by holding the power switch for approximately five seconds. 7. Repeat step 1 through step 2. 8. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2). 9. Reinstall the computer cover and connect the power cord. Good Luck, 

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RELEVANCY SCORE 84.4

Hey folks, Got an M93 with Win 10. Lenovo solution center asks to do upgrades on BIOS and a bunch of drivers. Did that, and now I can't boot the computer.  Tried pressing F1 after pressing start button, no help. Can't enter BIOS, still stuck at lenovo screen. Also tried Ctrl+Alt+Del on that screen, blacks out then stuck at lenovo screen again.  Please help and inform, thanks!!! James

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RELEVANCY SCORE 84

To make a long story short, I've been asked to help fix a friends mom's U410 laptop which wasnt activiting Windows 8.1 properly (Was Windows 8 OOB). After struggling with the activation for a few hours, I backed up the data and decided to just run the Lenovo one key recovery. During the recovery process, the installation had failed. When I attemped to reboot, no Lenovo splash screen was loading - just a black screen (although i can hear the cooling fan start, and hear the harddrive spin up. I tried to access the boot menu thru the novo button, and nothing would load; still a black screen. After researching for a few more hours, I had found multiple threads about bios updates required to be able to access bios with windows 8, and other threads about gpus on these units booting to a second screen (which i did test, and the second monitor does indicate a signal). None of the solutions on those threads have given positive results.   Basically, I've run out of options and am looking for some suggestions. The only thing that shows up on the display at anytime is the small blue novo menu when the button is pressed (normal start up, bios setup, boot menu, system recovery - all of which just leave a black screen). Thanks.

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RELEVANCY SCORE 83.2

Okay, so my Lenovo N580 IdeaPad with i3 processor is stuck at the splash screen, aka the black screen with Lenovo written on it in bold white letters. I tried removing the battery, then putting it back on, then pressing power button for 45 secs. I also tried pressing the the Novo button (the small round and black button besides the power button) but the screen shows no change and does not go to bios/reset menu on pressing f9/f12 too. What else can I do to get my laptop back on? Please help, all my project work is on my laptop










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A:Lenovo N580 stuck at "Lenovo splash screen"

Dear CPVirani, Welcome in lenovo community, Please try to : 1- Remove the battery and the charger >> Hold on the power button for 20 seconds.2-Connect the charger only >> Hold on the power button for 10 seconds.3-Try to turn on the laptop. Regards,Joseph

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RELEVANCY SCORE 83.2

HiI have Lenovo g500 core i7 ram6 ati radeon 8750 1tb hdd. It's been like a month that laptop freezes at the splash screen. I live in Iran and the laptop is made in China.I've searched the forums and found the "battery removing, 15sec button-holding and AC Adopter pluging" solution and it worked ...but today it's not working anymore ... I'm stuck at the splash screen for 4 hours and this is our desktop pc I'm using to post this message.I really need my laptop! It's my life!Please help ...










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A:Lenovo G500 stuck at "lenovo splash screen"

Hi Azadkv,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that your G500 Laptop is not booting to Windows and hanging at Lenovo Logo and the issue persists even after performing Flee-Power step. Hence, I suggest to perform BIOS reset and check if the issue persists. Below are the steps to perform BIOS reset:
 

To access BIOS menu turn OFF the Laptop and press the NOVO button located beside power button.
Then to reset the BIOS to its defaults click on ?F9? Key and select YES.
Now click on ?F10? Key to save the changes that are done in BIOS, the computer will automatically restart.

Do post us back if the issue persists.
 
Best Regards

Shiva Kumar




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 83.2

after blue screen of death, my lenovo is not booting, its stuck on the brand name logo and there is nothing i can do i tried remove the battery, and power up with jus cord and opposite, tried to push one key recovery but that dosent work neither any ideas?OS. win10 x64pentium 2.4ghz6gb ram1tb hddintel 5500 graphics

A:Lenovo G500 stuck at "lenovo splash screen"

The first thing I look at if a machine hangs at startup is the USB ports.  Physical damage can create shorts which cause these symptoms.  Check for bent pins or a tongue broken off.

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RELEVANCY SCORE 83.2

I have a Lenovo G500 Laptop with core I3 and 2 gigs of ram and Windows10 updated OS.Recently it has started to get stuck on the starting LENOVO screen. Laptop gets started when i remove the battery connect it with a charger, but when i again switch it off and then turn it on again, It again gets stuck on the Lenovo screen. I want a permanent solution for it. PLease help me!

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RELEVANCY SCORE 83.2

Hello all, I've been trying to figure out an issue with no luck. I'm servicing a M900z 2-in-1 desktop that seems to sometimes hang at the Lenovo splash screen. Sometimes when booting, a 9C or B4 will appear on the bottom right, hanging at the splash screen. What I have tried:- Re-seating Memory & HD. Flashing the BIOS. Re-imaged machine. Checked & updated drivers. Checked for windows updates & all is updated. I used chkdsk utility, along with SFC, & no errors were found. Could the hanging potentially be a hardware issue? This issue seems to be very intermittent - I've had the desktop at my desk for a few days, performing lots of restarts. In the BIOS, it boots directly to the HD. Sometimes it will boot right away & not hang, while other times it will hang for awhile, & eventually boot. When it doesn't boot, I constantly have to restart the machine and eventually it will boot.  Thanks for any support. 

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RELEVANCY SCORE 83.2

Hi guys So i recently ran into a problem, when i try to boot my laptop it will hang at the lenovo splash screen and it will be like that for a long time if i dont turn it off. I tried disconnecting main battery and bios battery, it did help but when i shut it down for like 3 hours came back and turned it on back again it was stuck at splash screen again. I also noticed that when it stuck during boot and i shut it down from the power button and turn the laptop on again its booting normally. Also tried removing all usb devices and booting the laptop and it still does the same hangs at the splash screen. Please guys help. Best regards Gerard

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RELEVANCY SCORE 81.6

So everything has been working fine on my laptop until about 10:30PM EST tonight. I bought it new in August 2011.
Specs:
 
OS: Windows 7 Home Premium
CPU: Intel Core i7-2630QM @ 2.00 GHz
RAM: 8 GB
HD: 750 GB
BIOS: 45CN36WW
 
It's always been a fine machine with NO problems.
However, last night there were Windows 7 updates that were installed and then restarted my computer. I had not gotten a chance to check exactly what they were though. About 10:30 this evening, flash crashed in Mozilla Firefox which is not that uncommon, and from there Firefox closed, and so did my Microsoft Word and Excel apps that were open. From there, my computer began to shut down and restart. When it went to restart, all it could do was go to the opening Lenovo screen which gives you the F2 (setup option) and F12 (multiboot menu option) as it typically does. Besides a thin strip at the top that appeared after about 30 secs that only displays moving static that eventually will just stick, that is where the boot process ends. No Windows 7 screen, and certainly no opportunity to boot into safe mode to check for any problems. The screen freezes and goes nowhere.
 
So basically, all I'm getting in terms of boot options are lenovo features, not windows 7 features, meaning it won't boot into windows 7 or windows 7 safe mode no matter what I try. The biggest problem here is that I have no windows 7 disc to even try to boot from my dvd drive.
 
Anybody have any suggestions on what the probl... Read more

A:Lenovo IdeaPad Z570 - Crashed and now won't boot past opening lenovo screen

Are you able to get into the advanced boot menu by tapping F8? It might not be listed on the startup screen but it should still be there.
 
If not you can burn a repair disc from any PC with Windows 7. Theres steps from Microsoft Here.

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RELEVANCY SCORE 81.6

I'm running the latest version of Windows 10 (Anniversary Update - Build 14393.693) clean installed on  a Yoga 2 Pro (20266 / 80AY) BIOS 76CN43WW. The "Lenovo Yoga  Mode Control" version 2.0.0.9 (ymc.exe) has consistently crashed every day for the last few months. Crash reports are logged. Are there any plans to fix this issue any time soon? Best Regards,

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RELEVANCY SCORE 81.6

I've had this lattop for roughly 3 years ... Last year I had a problem and stopped using it and found it now while I'm moving. I want to use it but there's a problem, when I boot it up it won't go pass the black and white Lenovo Splash screen I'm pretty sure I'm trying to get it into Bios but it's not working and If I got to turn it off I f I touch the power button it instantly turns off I don't have to hold it down or anything . Anyone can help please ?

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RELEVANCY SCORE 81.6

Hi to all, i have a lenovo s20-30 here with the problem on boot up process.. when i turn power on it just hang on lenovo and a circle loading in a very slow process..I tried :1. Removing HDD and put it back on.2. Unpluging cmos battery,3.reformating4. updating drivers5. check bios, reset to default settings... still not fixing the problem.. it takes an hour before booting into system...one more thing is, when i press power button the monitor just stay black no display at all.. i need to unplug battery and put it back on then power it on,, it will take 5 times before the screen displays..

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RELEVANCY SCORE 81.6

Hi everyone i have a lenovo Z50 intel i7 16gb ram 1tb hard drive, here is my problem everytime that i turn on the computer for the first time gets stuck in the lenovo logo, however if i turn it off and turn in on again it will start normally. I want to be able to start my laptop in the first attemp, anyone could help me, i already try everything reset the computer, reinstal windows, refresh the computer, removing the ram removing the hard drive and nothing works.. Please help
 
Mod's Edit: Updated Subject line and moved post to the Lenovo Z series notebook forum.
 

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RELEVANCY SCORE 80.4

My new Yoga 3 pro doesn't work anymore. Pressing the On Button or loading it... get no reaction: no led blink, no sound, nothing on the screen

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RELEVANCY SCORE 80.4

Hi, my Lenovo Yoga 2 13 (20344) doesn't boot anything: Linux live-sticks, Windows 7 and 8 install sticks all start to boot, but then suddenly stop. For the Linux-stick, see the picture. Windows 8 stops running that pointed circle, that shows somethings happening. Windows 7 brings a blank screen after the "Loading windows" bar.I've tried removing the battery, the WiFi card, the m.2 SSD, everything I could imagine was faulty, no change. I don't have an OS installed.Any ideas? 

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RELEVANCY SCORE 80.4

After a few months of normal operation my Yoga 920 suddenly doesn't respond to the power button. It seems completely dead because neither the power led nor charge led is on. It is still under guarantee so I sent it to my local service. Did anybody have the same problem with this model? What may be the cause?

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RELEVANCY SCORE 80.4

Bought the yoga pro 3 off Amazon last week and got it today. It was in an unopened box. So, I have the power cord and adapter plugged in, but what I assume is the charging status light doesn't light up. Then I press the power button and the power button light lights up, however the screen doesn't turn on (whether or not power cord was plugged in or not). I already googled a lot of the solutions online, but none worked. The adapter should be working because I then tested it separately with my phone and it was charging. I contacted Lenovo support and the seller. Doing a serial number check, I found out that the laptop was bought in 2014, so the 1-year warranty already passed. I'm still waiting back on the seller's response and see if I can return/fix and on Lenovo if I can send it to them for fix, which both takes 2-3 business days.However, in the meantime, it would be great if this is something I could fix on my own. I already resetted the laptop, forced shutdown, and etc a bunch of times. Followed a lot of online procedures. I do not want to pop open the back of the laptop cover and mess around with the battery yet because I rather not screw things up and not being able to get a refund/waranty coverage. The only interesting thing I discovered was then sometimes after I forced shutdown, the charging light will blink orange once and then disappear. This situation seems unique because the laptop doesn't turn on fresh out of the box. Any help would be appreciated!

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RELEVANCY SCORE 80.4

Hi guys, Although reading about similar situations, haven't read exactly mine yet, so here goes. switching on results in the power light switching on for a few seconds. when charger is pugged in, charging light will turn on (as long as the charger is plugged in). no screen activity at all. removed the battery and 'drained' the system by keeping the power on button pressed for 1 minute (read that somewhere on the net). i read in the Lenovo manual that after removing the battery and plugging in the charger, the laptop should switch on just using the mains, but unfortunately mine doesn't, just, as mentioned earlier, the power light goes on for a few seconds. reading the manual in this situation they advise to replace the system board..... aha. to be honest, i haven't measured the voltage of the charger, when plugged in (should be 20 V inside the plug) as i don't have a V meter. should i look into that before writing it off completely ? For me, because it doesn't work on just the mains (so without battery), i guess the motherboard is screwed. any more ideas ? any tips welcome, thanks !

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RELEVANCY SCORE 79.6

 I am so frusterated, I am one more issue away from trading my Lenovo Yoga in for a MAC. I also don't understand why Lenovo does not have an easy to reach support line but rather you have to go through emails and forums. Anyways my VGA to USB C adapter doesn't work so I can't connect to an external monitor. The adapter does not need a driver, it's plug and play. I tried changing the resolution of the laptop to be compatible with the monitor and it didn't help. The monitor I have is DELL U2412M which should be compatible and worked fine with my old Lenovo laptop. Help with this issue would be greatly appreciated. Thanks!Nina

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RELEVANCY SCORE 79.6

Good day, I just received the Lenovo Yoga C930 and the pen doesn't work. The laptop does't recognize it and there is no way (app or settings menu) to install it, syncronize it or try it. Microsoft Windows 10 pen settings is for the surface pen and the Lenovo Pen settings is for the Lenovo Pen with the top bottom. Nothing for the fancy new pen that is stored in the laptop (not even in the product guide - way to go Lenovo!).  I have been trying to call several times Lenovo technical support and the dial menu is horrible. I haven't been able to reach a technical support representative for the Lenovo Yoga C930. This is the worst service per purchased item prize I have received in my life.  I really hope that someone can help me. This purchase was supposed to be a good experience and so far it is just pathetic. 

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RELEVANCY SCORE 79.6

I tried the 40 second hold power button method but my charging still won't work I did a reset and reinstalled windows and it didn't work. Now my laptop is off and charger plugged in hoping that it will work. I've plugged in two chargers hopefully one will go through but I doubt it. There's no light or indicator that it's charging.  ANYONE help? My laptop is completely dead at this point. 

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RELEVANCY SCORE 79.6

Hi everyone,  I was working on my laptop Lenovo Yoga 2 (model 20344), and suddenly it stopped. I tried to turn on again but it didn't do again anymore. The laptop is out of guarantee, so I decided to disassemble it and try to find out what is happening in order to fix it. I tried to switch on the laptop without the battery, but it didn't work. I have measured the battery voltage, and it seems to be ok because it is 12.1 Voltage. Can anyone  help me out?  Best regards.  

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RELEVANCY SCORE 79.6

Hi everyone,  I was working on my laptop Lenovo Yoga 2 (model 20344), and suddenly it stopped. I tried to start again but it didn't star again anymore. The laptop is out of guarantee, so I decided to disassemble it and try to find out what is happening in order to fix it. I tried to switch on the laptop without the battery, but it didn't work. I have measured the battery voltage, and it seems to be ok because it is 12.1 Voltage. Can anyone  help me out?  Best regards.  

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RELEVANCY SCORE 78.8

I have a Lenovo yoga 2 pro 13" that doesn't turn on and no LED lights come on. There is heat comming from the bottom when it is left pluged in. I have tried un plugging it unpluging the battery and the bios battery and holding down the power buton for more than 1 minuit in several permiations. Still nothing. The AC adapter gives about 19 volts and the BIOS batery has 3v.What other trouble shoting steps can I take?Thank you!

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RELEVANCY SCORE 78

Hi, After installing Windows 10 Pro x64 on Lenovo Yoga 900, Airplane Button (F7) stop working at all. All other functional keys works well, except it. I have installed:- Flight Mode Driver version 1.0.0.5-20150824- Advanced Configuration and Power Management Interface (ACPI) Driver version 1.5.0.14-20150824But nothing helped.  Please help. I really need this button.  

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RELEVANCY SCORE 78

Hello,My laptop doesn't turn back on after it goes to sleep. When I close the lid of it and after the screens go black, I press the power button and the lights on the power button light up as the laptop would be on, but the screen remains black. To get it to turn on with the screen, I have to shut it down and turn it back on. It is very annoying and I would like to get some help. The laptop runs Windows 10 Home. 8 GB ram, the i7 Intel processor. The laptop still has 200 days of warranty.Please help.

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RELEVANCY SCORE 76.8

Greetings:

I have a Compaq/HP laptop running Windows XP SP3

I had a nasty virus (SecurityTool) on my computer and thought I had it cleaned out. As the final step, I ran MalwareBytes and it asked me to re-start.

When I tried to restart, the computer started cycling through the Compaq Flash Screen ==> Select_OS_Options ==> Windows Flash Screen, then it would go back to the Compaq Flash screen and it cycles through those endlessly.

If I hit f10 on the Compaq Screen. I can get to the PhoenixBIOS setup Utility. About the only thing i can do in there is run the Hard Drive Self Test under Diagnostics, but it doesn't find anything wrong using both the Quick and Comprehensive Tests.

If i hit the Recovery Console option on the Select OS Options, I get the Blue Screen of Death (BSOD) with the following error:

STOP 0X0000007B (0XF7A57524, 0XC0000034, 0X00000000, 0X00000000)

Can this be fixed?

Let me know if you need more information!

Thank you!

A:Computer doesn't get past Windows Splash Screen

Reference: http://www.bleepingcomputer.com/forums/topic344084.html.Since you currently have an open topic in Malware Removal Logs...you need to be patient and resolve the issues raised in that thread.Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere.Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you with your malware topic and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Please DO NOT make another reply to that thread until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a ne... Read more

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RELEVANCY SCORE 76.8

Hi  I have a big issue when I try to install win10. When I run the test to see if I can upgrade, I receive the message that I cannot because "the screen is not compatible". Please help I really need win10 for my job Thanks

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RELEVANCY SCORE 76.8

Hello, i have Lenovo ideapad 700-15isk-80RU laptop. Unfortunately the screen is broken. I contacted support center in India and they said to conect support center in US.  I know that this machine is not supported in India, but now that the screen is broken and I am in India it has to be replaced. Do you know any other compatible screen that can be used? Cheers-Pankaj

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RELEVANCY SCORE 76

Hi  We have purchased a Lenovo Yoga Laptop on 20.01.17. From 10th of April onwards , there is some issues with Laptop Power Button .We are not able to switch it on using power Button. We had a talk with call center executives, Senior Executives & service Head of Kolkata, but still there is no proper update. We are still in Dark .They are not able to provide any proper information about parts availability.Ticket Ref No. is 7007963157.As the Laptop is very high valued  & purchased on the month of Jan.We are in regular touch of Service Head since last week & he is still not able to provide proper info about the parts availability .NOw he says he is sending an engineer to inspect.THis is not at all acceptable.  Any suggestions Would be helpful.

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