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BSOD randomly happens, even with new hard drive

Q: BSOD randomly happens, even with new hard drive

Windows 7 Professional 32bit
Originally installed with Vista
Retail upgrade
2 years old
Reinstalled OS 2 months ago

Keep getting the BSOD at random times, there is never just one program that initiates it. I have done a system restore, reformatted the old hard drive, installed a new hard drive and nothing has helped.

I'm running Microsoft Security Essentials, and believed the computer to be clean of viruses. But took it Office Depot this morning and they say there may be a virus on it.

I've attached the zipped files as instructed. If there is a virus, and it is still there after replacing the hard drive, I don't know what to do.

Thank you

RELEVANCY SCORE 200
Preferred Solution: BSOD randomly happens, even with new hard drive

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD randomly happens, even with new hard drive

Quote: Originally Posted by mjaquith


Windows 7 Professional 32bit
Originally installed with Vista
Retail upgrade
2 years old
Reinstalled OS 2 months ago

Keep getting the BSOD at random times, there is never just one program that initiates it. I have done a system restore, reformatted the old hard drive, installed a new hard drive and nothing has helped.

I'm running Microsoft Security Essentials, and believed the computer to be clean of viruses. But took it Office Depot this morning and they say there may be a virus on it.

I've attached the zipped files as instructed. If there is a virus, and it is still there after replacing the hard drive, I don't know what to do.

Thank you



These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.


Driver Verifier - Enable and Disable
Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users

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RELEVANCY SCORE 64.8

hey all, firstly my specs:

i5 2.57Ghz. 8 GB ram. 500GB seagate HDD. GTS 360M Nvidia Graphics. Windows 7 Ultimate x64 (Its the W860CU laptop from Mecer)

Okay so heres my problem, i got the laptop for 2-3 years now, NEVER had a problem. It came out with windows pro 32-bit. I upgraded to Ultimate 32-bit more than a year ago now, still had no problems.

Reently i started getting APPCRASH. tried to sort it,never found a solution(but i think it was application related).Then i started getting restarts, so i went through several forums on different websites, followed alot of them but never got a solution. I was able to disable the auto restart when something goes wrong under the system failures option in advanced system settings in control panel. then i got a few BSOD but was never able to get the info from there,it was too quick. After that the BSOD went away but normal restart came back, but the option for auto restart STILL stays unchecked. So then i started the event viewer, got alot of bad dll file's and random stuff. So then someone suggested i should go for windows 7 x64-bit, so i did, Made a COMPLETE CLEAN install, installed all (NEW DOWNLOADED) drivers, downloaded ALL updated including service pack 1. Guess what, i got x3 restarts in that whole process!!! Okay so then i read i should get a new RAM piece and test it on each slot leaving out the old ones, made no difference, then someone said it can only be the hard drive then. So today i went to the local PC shop, i told th... Read more

A:BSOD or RESTART randomly, new memory,hard drive, and OS

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 56

I was laying in bed and heard my computer restart for seemingly no reason. I get up to look at the screen and I get the error "3rd Slave Hard Disk Error" I try to continue but since Ubuntu is installed on the now faulty hard drive, it says error: no such device: - device name - Entering rescue mode - grub rescue>... which I've seen before, it's telling me that it can't find the Ubuntu installation. I have windows as my primary OS on the first hard drive (the one that's still detected) and manually choose windows before the computer starts. I went into BIOS to try and change the boot sequence, which has caused the grub rescue screen before, but the 2nd hard drive is no longer detected. How can I get passed the grub rescue screen? What could of possibly happened to my hard drive in such a seemingly random way? I have a 3rd unused hard drive, am I better off just installing windows on it and starting over? I don't want to lose everything on my 2nd hard drive though.

I tried starting it with the cords plugged into the primary hard drive into the 2nd faulty one, it's spinning but still not detecting it
 

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RELEVANCY SCORE 52.4

Hi, I current use 2 hard drives and every once in a while my backup hard drive will disappear. It has happened several times and will fix itself randomly. I have restarted the computer with no improvement, scanned for spyware, and looked for answers but nothing has worked. It is very spurradic when it occurs and seems to have no rhyme or reason. I was wondering if anyone knew something I could do.

A:Second Hard Drive disappears randomly...

First thing I would do is change that ribbon cable for a new cable. I suspect (guessing) that the cable has a break someplace that loses continuity at times, hence it does not show up.

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RELEVANCY SCORE 52.4

I've read about this problem on this forum and various others, but there wasn't an overall solution, and my problem seems slightly different..

The problem I have is with my 2nd Hard drive in windows. (Maxtor SATA 120GB) It?s something that started a few months (I think) after installing windows. It randomly disappears and can only be found after a restart or sometimes it might come back after sleep. I noticed that in the other forums, it disappeared during sleep.

It also disappears nearly all of the time If I try to copy something to the drive.
I never had this problem with Win XP.



I have tried everything they have suggested except for trying a new BIOS, (Although changing the BIOS still might not be the solution) I've emailed ASUS because it seems that they don't have a specific Win 7 bios:
I've

* changed cables
* Swapped cables
* downloaded a hotfix that didn?t work (wouldn't allow me to install)

* changed the hard disk from Idle after 20 minutes to Never.
* Changed the name of the Drive
* Tried different SATA Ports

Doesw anyone have a solution or ideas on how to fix it?

I can send you links to some of the forums if required.

My specs :
ASUS P5GD1-VM motherboard
P4 2.8 Cpu
4GB Ram (3.12 available)
2 X Maxtor Hard drives
Windows 7 32-bit OS

A:2nd Hard drive disappears randomly

Are both your drives bootable?

Windows 7 doesn't seem to like accessing two drives that are bootable if they are the same make... at least in my case it didn't. I upgraded my laptop drive and put the old drive in an external bay and tried to access it. This caused a signature collision. I got unstable results like you... the drive coming and going from My Computer... unable to copy to it, etc. I finally wiped it and am just using it as a data drive.

If both your drives are not bootable then you might try looking in Admin Tools/Computer Mgmnt/Storage to see if something is up with the second drive. You can also try assigning it a new drive letter there.

If it IS a signature collision there are steps you can take to fix it but you'll have to Google it unless someone else knows what they are. I just wiped my external drive to use as a data drive to avoid the problem. Also, when I was using XP it was happy to access two idental bootable drives that were internally installed on my desktop... I cloned one to the other daily with Acronis and XP wasn't a bit confused. Seems W7 isn't as sensible, for all its positive points in other areas.

ADDENDUM: Even if both drives aren't bootable it sounds like it could be a signature collision... I'd suggest looking a bit into that, at least far enough to rule it out.

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RELEVANCY SCORE 52.4

I have an IDE hard drive as my secondary drive used for backups or misc files. I also have an external. But for some reaosn on Win7 x64 the IDE (labelled as D randomly vanishes. BIOS sees it fine allt he time. Any ideas or suggestions aside from replacing it as it is still good.

A:Hard drive disappears randomly

If it vanishes mysteriously, chances are it's not still good.

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RELEVANCY SCORE 52.4

I have a 2nd hard drive and somewhat frequently it disappears from Windows explorer like it doesn't even exist. Then once I reboot the disk is back and perfectly fine and intact.

I ran the Seagate tools against it and both the short test and long test passed just fine and it says that SMART has NOT been tripped.

I did a lot of googling and found similar reports from others. But the things they suggest do not apply. For instance some reports are related to the driver disappearing after waking from sleep. In my case I can be actively using the drive and then it disappears. Also someone suggested disabling power management on the drive, but when I checked the drive is already set to Never power down.

I am thinking that perhaps the SATA cable is buggy or not connected solidly. I'm going to open it up and try changing the cable. I really do think the drive is perfectly fine.

Any suggestions other than trying to change out the cable?

Thank you!

A:Hard drive disappears randomly

I'm all for trying to find the simplest and obvious answers first.

The loose SATA cable happened to me. It was just loose enough that whenever my girls came in jumping and prancing around me and the PC, my computer would crash (the loose SATA was for the RAID array the operating system was installed on). After one-too-many times of the crashing, I opened up the case, removed all of the SATA cables and reinserted them making sure they were snug. Haven't had a problem since--and for safety measures, I recheck them every so often.

I'd try that first before trying to update BIOSes and drivers and such.

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RELEVANCY SCORE 52.4

Hello, when using programs, or installing them, my computer will make the same noise that occurs when i manually shut it down, and freeze for around 20 seconds..then try to resume.

but for certain things like games, if it does what i described, my whole computer will crash and i will get a BSOD

This is really driving me crazy and any help is appreciated.

thanks
 

A:Hard drive shutting off randomly

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RELEVANCY SCORE 52.4

Randomly my computer (running Windows 8) told me that I had 74MB of space left.

WHAT?!?! Last time I checked I had at least 200GB free.

I recently downloaded Gary's Mod on Steam and Photoshop CS2, but I've maybe added 20GB of games...and mere MBs of images.

I tried deleting a 5GB movie, and when I did, it said I had 5 GB free, and then in a few minutes, it said I had 560KB of space left.

Did a desk cleanup recently, defragmented, virus scan with Windows Defender, and did a lookup of the largest files on my had drive. No significant change.

What is going on??

Thank you so much for your help,

David

A:Hard Drive RANDOMLY filling up

anything showing up in disk management?

and i realise im stating the obvious here but have you tried uninstaling garys mod ? (i used to love playing around with that its been out years )

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RELEVANCY SCORE 52.4

Mod Edit: Moved to appropriate forum ~~boopmeHello,My hard drive activity go from near 0% to 100% with no reason at random moments. I search google for this issue and many people seems to have the same problem and none of them seems to find a solution.I known you forum because HiJackThis is currently making an update and temporarily closed the support section. The owner said you could help me with the verification so I'm giving you the log the HiJackThis made and if one of you can analyse it and tell me if there's something wrong in it.Also, if anyone ever find a solution for this problem. PLEASE TELL ME. This is totally driving me nuts.Thanks. Logfile of Trend Micro HijackThis v2.0.5Scan saved at 12:04:20, on 2015-01-22Platform: Unknown Windows (WinNT 6.02.1008)MSIE: Internet Explorer v11.0 (11.00.9600.17416)  Boot mode: Normal Running processes:C:\ProgramData\DatacardService\DCSHelper.exeC:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exeC:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exeC:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exeC:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exeC:\Program Files (x86)\AVG\AVG2014\avgui.exeC:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files (x86)\AVG Web TuneUp\vprot.exeC:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\WINDOWS\SysWOW64\ctfmon.exeC:\Program Files\Intel\Intel® Rapid Storage ... Read more

A:My hard drive randomly go to 100% activity

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===HijackThis is not ready for you 64 bit operating system. Please run these tools and post the logs for my review.Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is a... Read more

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RELEVANCY SCORE 52.4

Hello,

Something terrible happened to my computer today. I'm honestly not sure exactly how, but my hard drive locked itself. I was trying to install FL Studio 11, when it kept saying I didn't have write permissions. I thought that the installer might be corrupted, so I downloaded it again. It still had the same issue. I thought maybe it was an issue with Windows 8, so I burned it to a USB and connected my iPhone to iTunes to try and sync some music to it before I restored Windows. Not only did the driver not install, but iTunes closed and said I either don't have read/write permissions or iTunes is on a locked hard drive. Frustrated at this point, I turned my computer off and booted from my Windows 8 install USB. Windows 8 will not install because it says that my hard drive is locked so I can't install Windows 8 on the hard drive. I tried installing it again and the installer said that the temporary installation files could not be copied to the hard drive. I can't boot into Windows now, it just stays stuck at the flashing symbol (I've left it there for about 5 hours now, still nothing). I have a lot of files that I really need for making my music and a lot of unrecoverable pictures, so I really need to get this computer fixed, can anybody help me? At the moment I'm installing Windows on a USB in hopes I can boot from that and move all my files to a backup PC and then format my hard drive, but I'm not 100% sure that will work. I checked my BIOS and my hard drive is not locke... Read more

A:My Hard Drive Randomly Locked?

You haven't got private messaging enabled - it is in your User Control Panel.

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RELEVANCY SCORE 52.4

Heya, I have searched around the internet to try and solve my problem but have had no luck, hopefully someone here can help me.

I run a decent pc windows vista ultimate x64.
Also i have 2x 250gb Hard drives 1IDE and 1 Sata i believe.

Every now and then (usually when i leave it running on its own for a couple of hours)
my second hard drive just simply disappears from my computer, i cant seem to access it until i reboot my pc. It gets quite annoying because it does this sometimes when im working in Maya or photoshop so restarting is a pain. I am not sure why it does this; has anyone had the same problem??

A:second hard drive randomly goes missing?

I think you need to edit your power settings,

Control panel>classic view>power options>change plan settings>change advanced power settings expand hard disk and set turn off harddisk after policy to 10000 or more.

Post back the results

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RELEVANCY SCORE 52.4

Alright... I'll give a little background info first: A month or so ago I decided I'd try Ubuntu out, which that was all good and fine... It's not a serious option right now though since 99% of what I do on the computer is done with programs that aren't even working on Wine (or the paid equivalents) yet. So, I figure having a safer OS but not being able to do anything I need to do doesn't get me anywhere.

So, I decided I'd uninstall to use the drive for something else for the time being so I could just use XP which I'm familiar with and all of my programs work on, and everything would be fine. Which, that last part's kind of funny and ironic if you keep reading.

Alright so, this is what I started with before putting Ubuntu on my computer:

A C:/ drive which Windows XP Pro is installed on which has it's own drive. Then there was D:/ which was used for Backup, E:/ which was all of my programs and other things of that nature, and F:/ which is all of my movies, music, etc. D & E are both on the same drive, it's just partitioned, F is it's own drive. (One 120 GB master hd then two 250 GB slaves.)

Right, so... I moved everything off of my D: Backup drive, which there was only a couple MB on it, not too important and that's where I installed Ubuntu. Made a /, SWAP and /home/ on it.

Anyways, so today I went to uninstall Unbuntu and read all about it so I wouldn't mess anything up. (haha?) Since I'm not particularly the queen of computers over here. So, from reading I... Read more

A:Hard Drive disappeared randomly

k...all dis even drives me nuts...buh the one thing i can think of is that something did happen when u deleted the drive...but i think now the entire thing is just lying around as un-partitioned space...you ought to use a program such as Partion Magic... http://www.soft32.com/Download/free-...c/4-151-1.html

this software will detect the hard drive and recover it without you losing any of your data...

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RELEVANCY SCORE 52

I have an A31p, type 2653-R3U, that recently got a bit of an upgrade.  I installed a brand new WD Scorpio Blue Hard Drive and a GB of PC3200 DDR RAM, bringing me up to a total of 2 GB.  Everything was fine, for about a week, when out of the blue, my thinkpad wouldn't boot.  I would get the IBM splash screen, and then nothing but a blinking cursor.  I reinstalled windows, and got the same problem a few  days later.  I figured it was either a bad hard drive, or a bad hard drive controller.  However, I was able to replicate the problem in another machine - the only common denominator being the hard drive.  So I sent the hard drive back to WD, and got a brand new one back - only to have the same problem two nights later.  Couldn't boot.  Reinstalling Windows though, always rectifies the problem, albeit temporarily. I'm not really sure why I have this problem.  There are only a few things that I seem like they could be a source of problem.  One is that because my XP disc is regular old vanilla XP circa 2001, I have to go and install SP2 after I install Windows, and then use partition magic to increase the hard drive to it's full 320 GB capacity.  The other thing I notice is that the probably always occurs after I install SP3.  I don't know why that would cause a problem...but the timing strikes me as fishy, though I've never had any problem going about installing Windows this way until now.  Also, when... Read more

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RELEVANCY SCORE 52

My computer is a Gateway 200 series laptop (aka crap-I-should've-never-bought). I'm running on Windows XP Pro, and I've just had to reformat my computer because I've been getting "Operating System Not Found" errors. That's not the problem though, the thing is that the hard drive randomly just stops spinnning and the whole computer just crashes, does a memory dump, then restarts. Sometimes it stops spinning and starts again and stops and starts until the whole thing just craps out and I have to reformat it again because when I restart the computer, it does the whole "Operating System Not Found" thing again. I can't download service pack 2 or install anything because of these random hard drive stops. Is it a problem with the hard drive disk or is it a problem with whatever controls it?
 

A:Hard drive stops spinning randomly

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RELEVANCY SCORE 52

I have a spare hard disk (E:\) it is 500GB and for some reason it just randomly disappears. sometimes when i turn on my pc it will be there.

i just noticed though, before it disappeared this time it gave an error about writing to some sort of cache i think it was like E:\$MFT or something idk

anyone there that can help me with my problem :(

A:[SOLVED] Hard Drive randomly disappears lol

Just to make sure, did you crack the case and verify that the cables are tightly connected? Also, is it an older PC/ or older Hard drive?

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RELEVANCY SCORE 52

To start with, about 3 weeks ago I installed a new wireless adapter, Asus PCE-N53 Dual-Band Wireless-N600 Adapter. My computer froze up while installing the driver, but after I rebooted everything seemed fine, so I tried to install the drivers again. I don't remember exactly what happened, but I ended up doing a system restore to before I tried installing, and was able to get the adapter working fine.

After that I found that my second HDD, WD2003FZEX 2TV 7200 RPM, would suddenly disappear, along with my dvd drive. Sometimes going to disk management and rescanning would fix it, otherwise I had to do a full reboot. The issue went away when I moved the wireless adapter to a new slot, but came back a few days ago. I tried everything I could think of or find online to fix it, including buying a new hard drive, Samsung SSD 850 Evo 500gb. Problem still persists, except now even the new ssd disappears too, and my computer has started locking up for 3-5 minutes at a time before they disappear.

Things I've tried so far are

Changing out cables and ports
Reseating all of the drives
Taking out wireless adapter
Reformatted both boot drive (adata 64gb ssd) and the WD drive
Updated bios to latest version
Installed sata drivers from the motherboard website, seemed to fix it for a day but then came back again.

At this point I'm just considering buying a new motherboard, but I'd prefer not to fork out the money for that and have to rebuild it myself if I don't have to.

Intel i5-4670K Hasw... Read more

A:All hard drives and dvd drive disappearing randomly

Hi Cllex,

Welcome to Seven Forums! I hope we will be of assistance.

Firstly this could be a number of issues but seen as though you have changed and swapped some of the hardware and the problem still persists; I think we should try look at what has gone wrong in the software.

In the way you have described it, am I right in saying this issue first came about when you failed to install a network card?

--------------------------------
MistUnleashed

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RELEVANCY SCORE 52

I am running 8.1... recently my second seagate barracuda HDD has just been disapearing from explorer... this is my last resort, after this there is nothing... google is completely useless.. I have bought a brand new sata cable, so thats ruled out, the drive is NOT dead, it works perfectly fine and is 100% healthy. the motherboard is not fried, that was just replaced not more than a month ago. the UEFI BIOS is up to date... basically as i said my drive just disapears.. some days ill be able to see it and access files, the next it will not show up in any program at all... I have tried seatools, it does NOT show up in there... can somebody for the love of god help me out with this? im just about ready to throw this damn drive out the window...

A:Hard drive disapears from explorer randomly.

Drive is bad or power supply is on the fritz. If the system is stable otherwise, then it's looking like a failing drive.

Check all voltages under load, with some good software.

We were having a discussion not very long ago, which included a semi-scientific study of HDDs and Barracuda did not fair so well in regards to fail rate.

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RELEVANCY SCORE 52

Win98
98+
Award Bios v.4.51pg
Pent. 166
33mg RAM
4.1gig Bigfoot HD part. c:=2.0g, d:=2.14g

My hard drive seems to have developed a mind of it's own. Randomly, it will hang from 5 to 30 seconds. It seems to be searching for something. The red indicator light stays on solid during that time. The mouse will still move the cursor but otherwise all functions are on hold until the red light goes off. If I have input any typing during that time, it shows up afterward.
It is driving me nuts!! It happens irregularly between seconds and minutes apart. I don't have to be online or even at the computer to have it start searching. It makes no difference if McFee Clinic is active or not. I have run the scandisk and there are no bad sectors. I defrag once per month. There does not seem to be any other problems. Does anyone have a clue? I am at my wits end.
 

A:hard drive hangs randomly 5 to 30 secs

Well, first thing to try - boot in Safe Mode and see if it happens. If not, you have a program loading at startup that is causing this.

Sounds like something FindFast (part of MSOffice) would do.

------------------
"That is not dead
Which can eternal lie
Yet with strange aeons
Even death may die"
- H.P. Lovecraft
 

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RELEVANCY SCORE 52

Hello

I have been experiencing a rather annoying problem with my laptop. A random times, often not long after startup/wakeup my hard drive appears to freeze. The hard drive light lights up solid, any programs accessing the drive freeze and resource monitor says the disk is "100% active" yet also says "0kb disk I/O" is occuring. After a couple of minutes it fixes itself and anything ive attempted to do during the time it was frozen all happens really quickly.

The nature of the problem makes me believe its the hard drive at fault, but its smart readings are fine and ive ran the dell diagnostic tool that came with the laptop without finding any problems. Ive also done the ususal routine of updating drivers and the BIOS etc.

Also it has never happened while gaming, only ever while web browsing or other non-strenuous stuff, so it may be a problem with power management? Ive found several threads while googling that have the same problem but none seem to have a solution.

Any help would be appreciated.
Also ill try to screenshot the resource monitor when it happens again.

Thanks
Jim

Specs:
Dell XPS L502x
Intel core i7 2ghz (2630 i think)
8gb ram
Nvidia GT 540m
Toshiba MK6461GSGY 640gb HDD

A:Laptop hard drive freezes randomly

I'm gonna level with you. Dell's diagnostic software is not very good at all. It usually only detects a problem if the component is about to outright die. use Toshiba's HDD diagnostic tool to test your hDD. You should be able to download it from the link below.

Software Utilities

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RELEVANCY SCORE 52

Hi all, have a sequence of bizarre goings on with my computer tonight.

First of, i thought i had a virus so i did a virus scan with Microsoft essentials. The scan finished, no virus but at the end it asked me to update essentials )to version 2 i think). Did so, restarted comp and essentials never booted up. So uninstalled essentials and installed it from the site and now it boots up. The problem i am not having is that the space on my hard drive is inexplicably going down.

I first noticed it went down when it was at 1.6gb (although im sure i had 2gb, cant be sure though) to 1.51 and now its at 1.45gb. Anyone know why its going down? I thought it could have something to do with the MSE i just downloaded so searched google and found this:

Microsoft Security Essentials? - Yahoo! Answers

Now he seems to have the same problem, does the guy underneath have a point? dont know what he means by 'deleting all your programs'.

Also one other thing, during the scan (although not due to the scan as i was receiving it before) i kept getting a pop up from zonealarm asking me permission to allow a program named yqjujaeuerb.exe to access my computer, i of course denied it but that didn't stop it from asking again and again every 10 mins or so. In the end i permanently denied it by ticking the 'remember my choice' box.

Does anyone please have a solution for this problem please? In regard to losing space on my HD I could totally be misleading you with the essentials and zone... Read more

A:Randomly losing space on Hard Drive

The yqjujaeuerb.exe is not recognised by any malware database or even google.

I'm pretty sure your system is infected.


Please click on the following link to produce the requested logs and start a new thread in the Virus/Trojan/Spyware Help section, NOT BACK HERE. If you still require assistance AFTER your logs are declared clean please post back here.

Click here >>>>> First Steps

Follow the instructions carefully. If you cannot complete any of the steps, go on to the next but don't forget to mention your problem to the analyst.

You will need to be patient as this section is usually very busy but a security analyst will be along to assist you as soon as one is available.

Read other 6 answers
RELEVANCY SCORE 51.6

***EDIT: Jump to post 13 for an updated continuation***

I'm in a tough situation since my fathers computer which I built about 5.5 years ago is having issues but he lives 6 hours away so I cant easily troubleshoot it and he is only capable of so much. I'm ideally trying to narrow down the potential issues and help decide if I should just work on a complete rebuild (and know what can be reused) or give him additional simple things to try and fix it for now.

Going from memory, the computer consists of:
MoBo: MSI K9N2 SLI Platinum
CPU: AMD Athlon 64x2 3000+
Cooler: ASUS Silent Knight II
GPU: NVidia GTX (750 or 750 Ti?) - Put in 1 year ago
Ram: 4Gb Kingston HyperX (DRR2?) -2x2Gb
PSU: Rocketfish (700W?) - Original failed, got for free from a friend
HDD: 1TB 7200RPM (Samsung?) - Used to be the secondary drive for storage until my Velociraptor 10K
RPM died so that's when I put Win7 on the 1TB and only have that drive used.

It originally had 32bit XP, but about 4 months ago I put Win7 Pro 32Bit on since XP is no longer supported.
So it has a rather new clean install with minimal programs.

Basically all of a sudden the computer went from working fine to freezing randomly anywhere from 2 to 15 minutes after starting. Its always been a hard freeze with no BSOD or error messages, cant have the Num-Lock light change or anything. It is not limited to any certain programs running before it freezes.

-I was able to get him to run an Avast scan in safe mode and it found nothing... Read more

A:Win7 Hard Freezing randomly, no BSOD

Sounds like a heat problem to me. Install Speedfan and monitor the temps, see if they got high when the freeze occurs.

Have your dad shutdown the computer and remove the power plug. Open the case and clean it out with a soft brush and a can of compressed air. Check the vents in the power supply, inside and out and all fans to make sure they turn freely and are not clogged with dirt and dust.

With the side of the case off, plug in the power cord and power up the computer and see if the fans are turning: power supply, CPU, case, video card.

If temps are high, may have to remove the CPU heatsink and clean then reapply a good thermal paste, ditto if there is a plug in video card (PCI/PCI-E/AGP).

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RELEVANCY SCORE 51.2

Hey everyone, I'm curious if any of you can help me with an issue I am dealing with. So earlier today my laptop was working perfectly, I was using it to do a PowerPoint presentation for my class. After it was done, I closed it and did not open until I got home later to work on homework. Except when I opened it, everything was gone. It looked like it was restored to factory setting, but had a plain black background.

So naturally I restarted my computer in hopes that would fix the problem, but it didn't. I am very worried cause I have a lot of music, files, and sentimental photos I do not want to lose. I do have a back up disc, but it's from 2011 so it does not have most of the files that i need back.

I am sorry for the lack of information, but I ain't that knowledgeable in computers. So if anyone can help and tell me what the possible reasons this happened and ways to fix it would be great!

Thanks everyone and if you need any questions answered, I'll try to ask them the best that I can.

A:Laptop hard drive wiped clean randomly

First off have you tried to boot up in Safe Mode?
Start your computer in safe mode - Microsoft Windows Help

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RELEVANCY SCORE 51.2

Hi, and let me just thank anyone who reads this beforehand.

I recently purchased a Gateway P-7805u laptop,

Operating System: Windows Vista? Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
System Manufacturer: Gateway
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz (2 CPUs), ~2.3GHz
Memory: 4090MB RAM
Page File: 1543MB used, 6840MB available
Harddrive Model: Hitachi HTS723232L9A360

It was a dream for the first 20 or so days. One time, I was drain testing the battery, and the computer shut itself off due to a dead battery (I mistakenly thought Vista would automatically put it to sleep or something...). I plugged it in and everything was good to go.

Later that night or the next day, my computer crashed, I did not find the reason but the following day when I tried to turn it back on, I had to go through the "repair your computer" option, and everything seemed fixed.. Later, I got a Lexmark X7675 printer, and after installing the software, my computer refused to work. It booted once, but hung within a minute of logging in, and after that, I received a system_service_exception 0x0000003B error for all options: repair, normal boot, last working configuration, safe boot
Finally I had to use my recovery disk to get it working, and upon installing the software again, I thought it was causing problems, so I entered safe mode and removed it.
Two days later and I'm still having pro... Read more

A:Notebook randomly hangs - hard drive error?

Bad drives are not "unheard of".
I once bought a laptop where the hard-drive crashed in a matter of two weeks...
the seller just replaced my computer with a new one.

Sounds like you are still under warranty. I would suggest that as your first option.
Back up your data files, if you can...
Something like Apricorn's utility -might- help you, even if you cannot recover data through other means.

hth
 

Read other 2 answers
RELEVANCY SCORE 51.2

Hi, been referred to this section from the windows xp support forum so ill just copy and paste the message again.

Hi all, have a sequence of bizarre goings on with my computer tonight.

First of, i thought i had a virus so i did a virus scan with Microsoft essentials. The scan finished, no virus but at the end it asked me to update essentials )to version 2 i think). Did so, restarted comp and essentials never booted up. So uninstalled essentials and installed it from the site and now it boots up. The problem i am not having is that the space on my hard drive is inexplicably going down.

I first noticed it went down when it was at 1.6gb (although im sure i had 2gb, cant be sure though) to 1.51 and now its at 1.45gb. Anyone know why its going down? I thought it could have something to do with the MSE i just downloaded so searched google and found this:

Microsoft Security Essentials? - Yahoo! Answers

Now he seems to have the same problem, does the guy underneath have a point? dont know what he means by 'deleting all your programs'.

Also one other thing, during the scan (although not due to the scan as i was receiving it before) i kept getting a pop up from zonealarm asking me permission to allow a program named yqjujaeuerb.exe to access my computer, i of course denied it but that didn't stop it from asking again and again every 10 mins or so. In the end i permanently denied it by ticking the 'remember my choice' box.

Does anyone please have a solution for this... Read more

A:Randomly losing space on Hard Drive - Virus?

Since no one seemingly knows what the problem i have with my laptop is, i was just wondering if a system restore would be recommended? Would this cure the problem? I do not have a issue with identifying the day the problem began, im pretty certain the problem originated yesterday.

All help much appreciated. Thanks.

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RELEVANCY SCORE 51.2

I have a Lenovo P400 Touch running Windows 8.

Hello, first time post.

When conducting normal computer activities, like booting, connecting to a network, surfing the web, etc., my computer will completely lock up, sometimes for hours on end. Sometimes, it will fail to boot, saying something to the effect of "checked media - failed," or it will stick on the Lenovo load screen indefinitely.

These problems first began after upgrading to Windows 8.1, though this is likely a coincidence. I reset the system back to Windows 8, which solved the issues temporarily, though they came back after about a week.

Thinking I may have had a virus, I downloaded MalwareBytes and ran a scan, and nothing came up. I also ran Norton Power eraser, and, again, no issues.

Turning next to the hard drive, I downloaded Seatools for Windows. The computer will sometimes fail the SMART diagnostic, usually fail the Short Diagnostic Self Test, and always fail the Short Generic test, always with the code 6C9AC2A4. I know this means that the diagnostic couldn't find the drive's serial number, but I have no idea what that actually means. Is the hard drive failing, or does the problem lie elsewhere?

Thank you in advance.
 

A:Computer randomly locks up/reboots - could it be the hard drive?

Hello, a healthy drive will never fail any of these diagnostics. So it looks like you found your culprit.
Backup your data asap and replace the drive. Good excuse for moving to an SSD? Just saying...
Good luck and best regards
The Cleaver
 

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RELEVANCY SCORE 51.2

I'm not sure if this is even an external hard drive problem, but it only seems to do it with it.

Anyways, I am obviously having problems with it. And the thing is, I really don't even know how to describe the problem. My external hard drive does seem to crash if it stays on for long periods of time (Like a few days without being unplugged), and whenever I try to safely remove it, I get an message saying that the "Generic Volume" cannot be removed right now. I've done some research on this, and I thought I had my hard drive set to where I won't damage any of my files by simply unplugging it.

But this isn't exactly the problem. My problem is that, occasionally, some of my files in my folders will convert to these random letters and symbols. The folder would be perfectly fine one day, then the next day it simply transforms. This might sound absurd, but it is pretty much the only way I can describe it. I took a screen of the folder, just to future explain the problem.

http://img.photobucket.com/albums/v296/Master_Yoda77/XHDDProblem.jpg

Anyways, my external hard drive is a Western Digital MyBook Essential 2.0 500GB. If you need any more information about my computer I'd be more then happy to tell you.

Thanks again.
 

A:External Hard Drive converting files randomly?

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RELEVANCY SCORE 51.2

I been having a lots of systems freezings, the only way to make the computer respond again was doing hard reboots. Been like thi for several months (I mean a lot of time) trying to find a solution to my problem.
It happens randomly, mostly on youtube videos
Wont happen playing videogames (like fallout 4, metal gear 5, league of legends, skyforge and so on)
I tried few OS, win 7, win 8.1 and win 10 (it happens more often in 8.1 and much more often in win 10)

I had tried lots of solutions but none worked.
Things I tried so far (maybe I've done them wrong)

1.- Virus - malwares - spywares search (avast, eset smart installer, malwarebytes)
2.- Ran CCleaner, Glary Utilities,argente register cleaner and tuneUp
3.- Check RAM memories with memtest and unpluging/swaping slots (I really believe RAM must be the problem and must check them again in a better way, tell me if you know how)
3.- Check HDD with CHKDSK and tried clean installs in diverent HDD
4.- Several formats (windows 7, 8 and 10)
5.- Updated / dawngrade drivers
6.- Clean all dust in my components, check connectors, pins and replace thermal paste (I dont know how to check wires of HDD)
7.- Dont know how to check motherboard nor processor
8.- Updated BIOS version
9.- Added external cooler devises (to not steal power from the PSU)
10.- Few CMD commands told by mycrosoft comunity.
11.- I am sure I am missing something

I added the only DMP file I could get (the only time my PC reboots itself I got an event viewer pop up and ga... Read more

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RELEVANCY SCORE 50.8

I have a serious problem that apparently should never happen.. 
 
So, i woke up the other day to see my Windows 7 computer is now completely screwed up that i am on right now..
 
C drive is Mirror RAIDed to let you know.
 
It is reporting 74.1MB free of 465GB total on the drive.
 
No matter what i delete, it does NOT EVER free up space.
As a matter of fact, some files delete, then come right back, files i've added myself.. weird #1
 
Two, i run chkdsk in windows, it says C drive is a RAW drive and cant scan however it boots up fine to it every time.  weird #2
So i then use windows repair command prompt to chkdsk /F /R  It sees it's NTFS JUST FINE.. but reports ZERO errors..  weird #3
I scan using Intel Matrix Storage Console in windows, NO ERRORS, weird #4
 
But i am getting Disk I/O errors like crazy in windows logs and in programs, etc..   weird #5
 
I selected all files on Disk C-  total space in use under 300gb, but showing 465GB in use.. weird #6
 
Scanned for infections with AVG, no errors, i tried malwarebytes, will not open- 0xc000005. weird #7
 
 
 
So i have a drive that can't be read but is read but reporting wrong size but measures right size that has no errors but has errors. 
 
I'm to the point of spending a week to just reformat.. but i do not know if that would even help.. 
 
I reverted back to a previous stored backup image.. SAME problem..  So it's n... Read more

A:Hard drive file System randomly changes by itself, the most bizarre thing ever..

Hi
 
Certainly sounds like a problem with one of the drives but it could also be a RAID problem.
 
I would check the SMART data on each of the drives, but to prevent possibly making things worse, I'd do it in a roundabout way. It would involve pulling both drives, attaching them to another computer. Then booting to a Linux LiveCD so as not to mount the filesystems on the drives and then run GSmartControl on them to check if one is bad. If so, replace it and rebuild the array or break the array and use just the good disk.
 
I'm not sure how GSmartControl would see the drives when in the RAID array. There's a Windows version...
http://gsmartcontrol.berlios.de/home/index.php/en/Downloads
 
Someone else may know an easier way to check the SMART data on the drives.
 
James

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RELEVANCY SCORE 50.8

UPDATE: Uninstalled Avast on the 15th of November and installed Avira, not had a single crash yet which is great!

-----

I need some advice/help please

Ok so this laptop is nearly 8 years old but she's my baby and has lasted too long to let go yet. Recently while using my machine the hard drive has randomly stopped spinning and the hard drive activity light goes out - PC freezes and no BSOD. I have to force restart the machine which takes me to the black screen to boot normally/into safemode.

This has been happening for about 3 months now and mostly every day, sometimes twice a day (seems to be getting worse I think).

I think the problem is related to Firefox and Google Chrome, the PC doesn't seem to crash when running any other programs. For example I'll be on YouTube, I'll pause the video and it may just crash, I click a link in Google search it may crash, I open the Firefox menu and it may crash, but not always. It doesn't seem to crash when left alone running a program or idling away.

Troubleshooting:
I've tried reseating hard drive/ram/clearing all vents (not a heat issue)/defrag.
Reinstalled Firefox and Google Chrome
Checked PC temperatures - no problem here
I have no Vista repair disc and nobody else seems to use Vista anymore to lend me one.

SFC:
Windows Resource Protection found corrupt files but was unable to fix some of them.

CHKDSK:
0 Bad sectors

Apologies for the long post, PC specs below.
2.00 GB RAM - Windows Vista™ Home Premium
Version 6.0.6002... Read more

A:Hard drive randomly stopping (HD light goes out - laptop crash)

What brand/model is your laptop?

It's interesting you were able to run a defrag, a HDD-intensive task.

Do you have a way to back up your system?
There is a thread on this forum under the General Discussion topic where you may be able to request a link to a genuine copy of Vista, which you could use to reinstall the system. This could tell you broadly whether you have a hardware or software problem.
(The size of that thread tells you how many people just don't seem to have recovery discs, or never created discs, can't find them, etc.)

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RELEVANCY SCORE 50.8

So, for some time now my computer has been freezing randomly. Truly randomly. I don't have to be doing anything at all, I can just be at the desktop, or sometimes I return to find it frozen. Although, most of the time it isn't frozen, just REALLY SLOW. You have to wait a minute for the mouse to move and inch. I have a setup where I have a 360 hooked up to my monitor. I can press the input switch to go between the two. However, if I turn off the 360 without switching to the PC manually (usually happens automatically when the 360 turns off) then it will be frozen when the screen returns to it. And yes, it IS frozen, or rather really really slow like I described before. Now here's the thing. If I try to restart, it usually gets to a point where is says "loading IDE drive" or something, and stay there. BUT if I replug my hard drive, it boots up fine and won't freeze for a certain amount of time. Sometimes an hour, sometimes a week. The problem always returns though. I was wondering if anyone knows a more permanent fix? I recall reading somewhere about a year ago it had to do with some setting? Some frequency of megahertz or something.

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RELEVANCY SCORE 50.4

I am little bit worried about my harddrive. Previously I had 80 gb harddrive and then I upgraded it to 320 gb. I have dell latitude d630 laptop with two operating system. Windows 7 and XP. When I use Windows 7 then my computer specially hard drive light stays on and mouse is busy and I have to restart my laptop however in my XP this problem is never seen. I also installed vista and deep formatted the hard drive but the problem still persists in windows 7. The system is normal but when I surf internet via mozilla or chrome. This problem arises. I have done everytrouble shooting I can chkdsk and everything but when I use chkdsk in my western digital harddrive, it says error. I am thinking its harddrive issue what do u say?

thanks

OS is Win 7 Prof

A:Hard drive light stays on and computer freezes randomly in windows 7

Can we get some system spec's?

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RELEVANCY SCORE 50.4

I am little bit worried about my harddrive. Previously I had 80 gb harddrive and then I upgraded it to 320 gb. I have dell latitude d630 laptop with two operating system. Windows 7 and XP. When I use Windows 7 then my computer specially hard drive light stays on and mouse is busy and I have to restart my laptop however in my XP this problem is never seen. I also installed vista and deep formatted the hard drive but the problem still persists in windows 7. The system is normal but when I surf internet via mozilla or chrome. This problem arises. I have done everytrouble shooting I can chkdsk and everything but when I use chkdsk in my western digital harddrive, it says error. I am thinking its harddrive issue what do u say?

thanks

OS is Win 7 Prof

A:Hard drive light stays on and computer freezes randomly in windows 7

Run the western digital diagnostic tool, if it says its bad, then time to rma the disk.

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RELEVANCY SCORE 49.6

I upgraded my laptop hard drive to a hitachi gst travelstar 1tb 7200 rpm on 5-11-13. This morning 5-25-13 laptop started hanging on the windows loading screen with hard drive activity from a cold boot. It's done this total of 5 times, it's random, most of the time it boots up fine. After 15 min of waiting I hold the power button down to turn it off, that's the only time the health drops. Currently my laptop is running great, no problems at all. Looking at hd sentinel, it shows hard drive health at 88% and it says 'the drive tried to examine and reallocate data sector(s) 20 times. The examined data area is perfect. At this point, warranty replacement of the disk is not yet possible, only if the health drops further.' Surface disk check from HD tune and easeUS partition master reported zero bad sectors (all green). Raw read error rate is 196,609 at the time is started. It's been at 0 so far. I've created a full image with macrium reflect on an external hd and I downloaded WD data life guard and will perform a disk check with that later in the next couple days. While upgrading I lost one of the screws that holds it into the enclosure. I'm really worried, this never happened before.

A:Upgraded hard drive, windows 7 hangs randomly on start loading screen

It is possible that without the screw the hard drive is not making good contact with it's interface and that could cause these kinds of intermittent problems. So your first task is to replace that screw.

If that produces no joy then you might try running chkdsk on the drive. Be sure to have backup of your personal files before running any hard drive diagnostic.
Disk Check

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RELEVANCY SCORE 49.6

Hello there.

So I installed a new Vertex 3 120gb SSD to my new system, installed Windows 7 x64 and I am getting a BSOD at random times. When the computer restarts on its own the SSD is not found in the bios. What I have to do is open the case, adjust the cables a little bit and start again and the problem is resolved.

I tried changing the sata cables but the problem seems to remain the same. I formatted and re-installed windows several times but that did not help. This happens at completely random times. Sometimes it might not do it for two straight days but it happens (I have the computer on 24/7 so sometimes when I wake up the computer is restarted asking me to select a proper boot device because the SSD is not found.

I'd appreciate any help.

PC Specs
Win7 Professional x64 (MSDNAA version)
Intel core i7 2600k
Asus P8P67 LE

A:New SSD gives BSOD randomly then can't find drive during boot.

  
Quote: Originally Posted by giorg0s


Hello there.

So I installed a new Vertex 3 120gb SSD to my new system, installed Windows 7 x64 and I am getting a BSOD at random times. When the computer restarts on its own the SSD is not found in the bios. What I have to do is open the case, adjust the cables a little bit and start again and the problem is resolved.

I tried changing the sata cables but the problem seems to remain the same. I formatted and re-installed windows several times but that did not help. This happens at completely random times. Sometimes it might not do it for two straight days but it happens (I have the computer on 24/7 so sometimes when I wake up the computer is restarted asking me to select a proper boot device because the SSD is not found.

I'd appreciate any help.

PC Specs
Win7 Professional x64 (MSDNAA version)
Intel core i7 2600k
Asus P8P67 LE



No DMP files included in upload please try this method
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up... Read more

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RELEVANCY SCORE 49.2

At start up I am getting the blue screen which says "remove any newly installed hard drives or hard drive controllers"

I did take out the hard drive and connected it to another computer using a sata to usb cable, but the drive was not recognized so I put the hard drive back.

Now when I am unable to boot up. It is a windows 7 64bit.

A:BSOD -Remove any newly installed hard drives or hard drive controllers

Please upload the BSOD Posting Instructions http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html. Upload the files here, this will tell you how. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Also, please give us a better explanation so we will understand what you did.

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RELEVANCY SCORE 45.2

Here is the problem:
My toshiba was having BSOD several times a week then it turn out my old HDD was causing that. It had bad sectors and i've sold it..
But a month after i install the new HDD (500 gb hitachi) i get this BSOD:

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: a
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80003086C76
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bucket ID: X64_0xA_nt!KiInsertTimerTable+c6
Server information: 68511f3d-66c6-4eb2-a02f-48eba006a043

is this still because of the HDD?

A:BSOD on a New Hard Drive. Is This Because of the Hard Drive?

nufcfanatic welcome to SevenForums

Take a look at this link

Blue Screen of Death (BSOD) Posting Instructions

Also run a memory test

RAM - Test with Memtest86+

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RELEVANCY SCORE 44.8

Hey all
i have two hard drives and one seems to be playing up it's godam annoying me.

i have two computers and i have put one of the hard drives in my new computer and it doesnt want to damn work!!! it loads up and asks me if i want to load up normally or in safe mode... which is quiete strange then when i tell it to go into safe mode or normally it comes up with the Blue screen of death!

so im thinking theyres something wrong with the hard drive so i put it into my old computer and it is up and running ... i mean im on it right now posting this!

can someone tell me whats the problem... ?
 

A:Hard Drive BSOD

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RELEVANCY SCORE 44.8

Hi all,

I replaced the hd on a dell pc. When I tried to use the installation disk that came with the pc (XP home SP1), it would go so far and then blue screen. Any suggestions to fix this issue?
 

A:XP SP1 BSOD on new hard drive

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RELEVANCY SCORE 44.4

We have a dell Inspiron 9300. We keep getting the BSOD with the system 32 error. We don't have the OS disc, just the disc from dell. So we know we are going to have to set the computer back to factory settings. However, we want to get our pictures off of the hard drive before we do this.
We were thinking of using an enclosure to get the pictures off of the hard drive. Has anyone ever used one before? Also, how do we know what kind of hard drive we have ( PATA/EIDE..etc) to know which enclosure will work with the hard drive? Any help would be greatly appreciated! We want to save our wedding and honeymoon pictures!!!
 

A:Help backing up hard drive BSOD

there is a device out now that will allow you to slave either one using usb port - it is a USB 2.0 TO SATA/IDE adaptor - it works with ide, sata, and laptop hard drives - i use one almost daily and i love it - you can get it online - we carry them in the store for 30 bucks - cool thing is you never have to shut your system down to slave in the hard drive - for me that is a big thing because i may slave in 5 a day sometimes- anyway - that is one route you can go
 

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RELEVANCY SCORE 44.4

hello
i have been having this problem on my desktop for awhile now and have lost all of my info on my hard drive multiple times i have went into the debugger and have found this info.
Log Name: System
Source: Disk
Date: 3/25/2011 10:26:25 PM
Event ID: 11
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Dwight-PC
Description:
The driver detected a controller error on \Device\Harddisk5\DR5.
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Disk" />
<EventID Qualifiers="49156">11</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-03-26T02:26:25.209387100Z" />
<EventRecordID>585</EventRecordID>
<Channel>System</Channel>
<Computer>Dwight-PC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Harddisk5\DR5</Data>
<Binary>0E02800001000000000000000B0004C003010000000000000000000000082D000000000000000000712B02000000 0000FFFFFFFF0600000058000000000000000000061208000010000000003C000000000000000000000080CB9A0180FAFFFF 0000000000000000107C6B0380FAFFFF00000000000000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000</Binary>
</EventData>
</E... Read more

A:windows 7 bsod hard drive?

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
Warning: On some motherboard's you will need to set the Sata controller to IDE mode in BIOS for the HD app to work correctly.

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RELEVANCY SCORE 44.4

Hi there,

Many thanks in advance for taking a look at my situation. I think I'm starting to circle the drain and with my limited skill set, I think it's time to call in the cavalry.

Sudden BSODs have be plaguing me the last few days. Activities during the BSODs are pretty much browsing the web and dealing with files on the hard drive. I also do some work in Photoshop, geotag photos with the Microsoft tool, and play various video files.

The PC has started to lag, with the CPU jumping to 100% when it didn't "need" to do this previously.

I followed the directions for memory dumps and page file sizes, waited for another BSOD, ran the SF diagnostic tool, and attached a zipped file here. Incidentally, I peeked in some of the text files generated by the tool and noticed that EventSys.txt shows entries like:

Event[889]:
Log Name: System
Source: Disk
Date: 2013-06-24T06:58:27.041
Event ID: 11
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: MEGATRON
Description:
The driver detected a controller error on \Device\Harddisk6\DR6.

I mention this entry because the last two BSODs happened right when I right clicked the C drive to get into properties. I don't know if this references my C drive or not as I have a separate data disk in the box as well. A previous EventSys.txt showed similar entries, only referencing the page file in the description. Unfortunately I overwrote this file when I ran the diagnostic tool... Read more

A:BSOD browsing web and hard drive

MEMORY.DMP zipped is still huge, didn't upload it.

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RELEVANCY SCORE 44.4

Hello,

I am very beginner-level tech guy and am wondering if someone can point me in the right direction of how to proceed.

My Dell Dimension 8400 got the BSOD:
STOP: 0x0000007B (0xF8969528 , 0xC0000034, 0x00000000, 0x00000000)

I ordered a new hard drive to replace the original hard drive expecting that to resolve the problem.
I allowed the system to create a partition based on the entire space allowed and started installing windows XP.
Windows XP installation progressed for a bit then when it restarted the computer it went straight back to the same BSOD!!!. OUTRAGEOUS!!!

I did a hard drive diagnostic and the new drive (Drive 0) got a "Pass" The two CD drives (Drive 4 & Drive 5) both said "Diagnostics Not Supported"

I have left the SATA Operation to the system default (RAID Autodetect / AHCI). I tried switching the SATA Operation to (RAID Autodetect / ATA), saved and exited, but still got BSOD.
All other BIOS settings are default

Is the Boot Sequence important? Currently it says:
1.Onboard or USB Floppy Drive
2. Onboard SATA Hard Drive
3. Onboard IDE Hard Drive (not present)
4. Onboard or USB CD-ROM Drive
If I change the Boot Sequence to SATA Hard Drive #1 could that help?

I hope I can fix this and the Mother board is not broken.

Should I be testing/checking the memory cards?
How would I do a RAM test, or a CPU test?

Would it be useful to disconnect/reconnect the internal components to ensure the connections are proper?

Any help is greatly a... Read more

A:intalled new hard drive and still getting BSOD

1. Onboard or USB CD-ROM Drive
2. Onboard SATA Hard Drive ( if the drive is sata)
alter the first drives to boot as above.
system default (RAID Autodetect / AHCI)

reset the bios to safe settings (default)
lift and reseat the memory chips take care to earth your self to the case before touching chips.
boot into the bios and make the necessary changes firstboot etc...take note of correct memory amount installed and the time and date/month/year is correct.
 

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RELEVANCY SCORE 44.4

Hi all you computer guru's.

I have a friend with an issue that I think you can all help with, whoever bites this one first.

Recently his computer suffered a virus attack during a adobe flash player upgrade. Suspecting it piggy backed on that but I wasn't on site then.

When I looked at it today it BSOD'd. I didn't have the chance to get the error at the time so i'll be sure to get that the second I can. I think I'll focus on the were's and what for's.

The virus hit a 1 tera drive he recently put in to max out space. It's been working for months. He has about a gajillion games on his computer and runs pretty much all (Vindictus, Blockland, Eve Online, oh me ) Everything worked fine until his adobe incident. AVG apparently detected it but he either wasn't careful enough or smart enough to act on it right away. His computer restarted on the adobe download a few minutes after AVG cried foul.

After the restart BSOD. I went out there today and we tried pulling the drive since Windows is on his other drive. Boom problem solved. I really don't want to chuck a big drive like that into the can and I'm worried his other drive is infected. I have no clue when the payload on this drops but signs are pointing to immediately.

Sitting right next to me are two windows XP desk tops I dont use any more (My laptop can run circles around them ) I am loathe to plug it into one of them but if I need to I will for ya'll.

Any as... Read more

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RELEVANCY SCORE 44.4

Hello,

I had a use who had a hard drive failure a week ago, so I sent him one with the same OS installed on it from our HQ. However, he has already had a BSOD on it. Can you please analyze it so I can get him fixed up? Thanks in advance for your help! Zip file is attached.

A:BSOD: Installed new Hard Drive on PC

Apparently the BSOD is caused by Broadcom NetXtreme Gigabit Ethernet driver.

Code:
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 3] 0 e1 fffffa80049df050 00000000 fffff80002eda200-fffffa8005fe9220 Success Error Cancel pending
Unable to load image \SystemRoot\system32\DRIVERS\b57nd60a.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for b57nd60a.sys
*** ERROR: Module load completed but symbols could not be loaded for b57nd60a.sys
\Driver\b57nd60a nt!PopSystemIrpCompletion
Args: 00016600 00000000 00000006 00000005
And the driver is old.

Code:
fffff880`04c00000 fffff880`04c6c000 b57nd60a T (no symbols)
Loaded symbol image file: b57nd60a.sys
Image path: \SystemRoot\system32\DRIVERS\b57nd60a.sys
Image name: b57nd60a.sys
Timestamp: Wed Aug 24 09:11:33 2011 (4E5472ED)
CheckSum: 000723E8
ImageSize: 0006C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Ethernet NIC Driver Downloads | Broadcom

Let us know the results.

* Is SonicWall NetExtender a must there? At least dont put it at startup.

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