Over 1 million tech questions and answers.

BSOD playing WoW/Watching Video error 0x0000003b/0x0000001e/0x00000019

Q: BSOD playing WoW/Watching Video error 0x0000003b/0x0000001e/0x00000019

Hello, I'm running Microsoft Windows 7 Professional 64-bit on my HDD, I am getting frequent BSOD while playing games, watching and downloading videos. There are multiple different errors and the errors are the not same. I am getting errors:
(1) 0x00000019 - BAD_POOL_HEADER
(2) 0x0000001e - KMODE_EXCEPTION_NOT_HANDLED
(3) 0x0000003b - SYSTEM_SERVICE_EXCEPTION
(4) 0x00000116 - No bug check string



Thank you for the help I really appreciate it!

Read other answers
RELEVANCY SCORE 200
Preferred Solution: BSOD playing WoW/Watching Video error 0x0000003b/0x0000001e/0x00000019

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 118.4

I am getting multiple BSOD daily. I reinstalled Windows and again the same problem.
Here are some brief details of my computer. It is a custom buit computer which I bought a year ago. The original OS Windows Ultimate 64.
Current OS Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
Processor 2.80 gigahertz AMD Phenom II X6 1055T
Motherboard ASUSTeK Computer INC. M4A78T-E Rev 1.xx
Bios American Megatrends Inc. 3406 08/20/2010
Memory 8192 Megabytes Usable Installed Memory
Video Card AMD Radeon HD 6800 Series

Other details are in the attachement.

I have run memory and HD diagnostics they have come clear and also checked for malware using malwarebytes.
Any help in solving this will by appreciated.

Thanxs

A:BSOD 0x00000019, 0x00000024, 0x0000001e, 0x0000003b

Got a BSOD. Uploading the dmp file.

Read other 9 answers
RELEVANCY SCORE 111.6

Hi I hope someone can help me, I am new to all of this error reporting but I've tried to use the web to find answers before coming here, and I hope I have attached all the necessary files:

I am running Windows 7 Home Premium 64 bit version, here's a rough look at my system:

8gb ddr 3 1600 (part no. CT2KIT51264BA160B - not sure that's any help)
AMD Phenom II x4 955 3.2ghz CPU
ATI HD6700 GPU
ASUS M5A97 PRO AMD 970 (SOCKET AM3+) MOTHERBOARD
Line 6 Toneport UX2 Soundcard (usb interface)

I am not overclocking anything and my PC runs a ton of applications fine, I use it to record live music via my toneport soundcard and I edit and render videos with Sony Vegas fine, I just get a BSOD when using any games within 1 to 2 hours.

I have tried clean drivers for my GPU, even using a driver sweeper software from safe mode. I have tried to check that all my drivers are up to date in fact.

I have plenty of free space on my hard drive, and my PC case is very cool, the temps are around 28-30 degrees for the board and cpu at idle and 30-38 at load.

the gpu temps are 56 degrees max when playing games etc.

I've tried everything except dropkicking it! I see a lot of errors like mine but I don't have the skills to solve this puzzle, please help!

Thanks for reading this

Pete
PS. All the components bar the CPU are less than 6 months old, free from dust and securely fastened!

A:BSOD Playing Skyrim, BF3 and SW:ToR error 0x0000001e and 0x0000003b

Welcome to Sevenforums; I hope we can be of assistance. Bear with me as this takes a bit of time to digest all the information in the bug report you filled out; usually ~20-30 minutes. I will try to post the most relevant information first.

Read other 9 answers
RELEVANCY SCORE 106.4

i got this bsod while playing dota and its frustrates me cause i get lot of abandon and become low on mmr
and i got it even when watching anime on chrome.
btw before that i got error 0x00000050 2 times, i thought the source of bsod is because i set the virtual memory on "no paging file" thats why i change it back to "system mangage",did i make a good move here?

thanks for any help and sorry for my bad english

A:BSOD playing dota2 and even watching on chrome error 0x0000003b

bump

Read other 2 answers
RELEVANCY SCORE 104

I was watching a video on Amazon Prime and I got a BSOD. I just built this system several days ago and this is the first BSOD I have run into. Attached is a text file of the BSOD properties I got from BSOD viewer. I am also including the .dmp file in a .rar in case you need that too. Please let me know if you need anything else from me! Any help is much appreciated!!!

A:BSOD While watching video on Amazon.com error 0x0000003b

Hi kmeck22.

A stop 0x3B is difficult to debug based on a single crash dump. As it is blaming the hardware, take some hardware tests .....

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Also it gives some hint of network failure. It may either the Killer Gaming failing itself or Avast is causing some blockage. Will decide about it after seeing the results of the hardware tests.
__________________________________________________________________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {80000004, fffff880042975f8, fffff... Read more

Read other 9 answers
RELEVANCY SCORE 96.4

Hi, I've been having fairly regular BSODs with the above error code for a few months now, yesterday I did a massive Windows Update, I think I've updated all my drivers, but still keep getting it now and again. It seems to be triggered by playing videos or sound files, although it's not every time. Grateful for any help!

A:BSOD when playing sound/video, error 0x0000003B

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8000456a890, fffff8800a5b5130, 0}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : aswSnx.SYS ( aswSnx+2c31a )

Followup: MachineOwner
---------

Welcome to sevenforums,

Its a driver that is causing your issues, this is the driver:

avast! Virtualization Driver

Please update this: http://support.avast.com/

Read other 9 answers
RELEVANCY SCORE 95.2

It appears I've got a random issue with driver 'ntoskrnl.exe' - I've recently run two back to back memtests and I've found no memory issues.

I build a new system about every 2 years and this system is about 4 months old. You can view my system specs for more details.

I run multiple programs while working ( I develop web applications ) and I've noticed that this last time I got a BSOD, I had opened a new window on my 2nd monitor and started a YouTube Music Video.

I've had a total of 4 BSODs since the build.
10-24-2013 BSOD Driver ntoskrnl.exe
1-4-2013 BSOD Driver ntoskrnl.exe
1-31-2013 BSOD Driver ntoskrnl.exe
and then again.. yesterday..
2-4-2013 BSOD Driver ntoskrnl.exe

A:BSOD while editing code and playing video. Error 0x0000003b

Hi PHPDev,

The 'Bug Check Code' may indicate a 'driver related' issue. You may try the following 'Microsoft Hotfix' to see if that works: Stop error code 0x0000003B (SYSTEM_SERVICE_EXCEPTION) on a computer that is running Windows 7 or Windows Server 2008 R2 when you use some IEEE 1394 devices

If the issue persists, you may try updating the 'graphic card drivers'. If you still experience this issue, try re-installing the 'graphic drivers' and recheck results.

Hope this helps.

Read other 1 answers
RELEVANCY SCORE 92

Hello. Last night i opened my pc, logged in at windows and then after a few minutes windows crashed with BSOD and rebooted. I went to windows again and they crashed once more. The 3rd time i booted successfully and windows didnt crash for at least 2-3 hours, but when i went away for 10 minutes they crashed again, without generating a dump file. Today windows crashed once more, generating a dump file and to my surprise fedora crashed as well, and i've been thinking that its probably a hardware related issue. I tried to read the dump files with blue screen viewer and the only thing i understood was that the first crash dump had the files ataport.sys ntoskrln.exe and tcpip.sys pointed out, while the second had ntoskrnl.exe and tcpip.sys and the third had the ntoskrnl.exe and win32k.sys.Im posting the dumps here. Thanks for your time!

A:BSOD All of a sudden, error 0x0000001e once and 0x0000003b twice

Code:
Host Name: ADAM-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Adam
Registered Organization:
Product ID: 00426-OEM-8992662-00497
Counterfeit installations such as yours contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable.

My recommendation is to start with a clean slate, and install a genuine version of Windows. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows installation, and are still experiencing BSOD's, we will be happy to help you solve them

Read other 2 answers
RELEVANCY SCORE 92

I just got a BSOD with the error STOP: 0x00000019, I've been recently getting BSOD with different types of errors like 0x0000001E and 0x0000001a. When I got those errors I was told to switch the RAM slots to a different dual channel option and when I did it, my computer could run in normal mode. Now everythings a bit shaky and somethings freeze for a second. My computer is 3 weeks old and it really sucks to have these problems already . I would like to restore my whole computer as in back to it's factory or new settings if it helps get rid of a virus of some sort. Sorry for not using 7-ZIP, I didn't have it installed.

A:BSOD When watching videos on YouTube error STOP: 0x00000019

Hello there!

Seems like you have 2 virus protection i.e. Avast and AVG please uninstall both of them and run the cleanup tool Download tools and utilities | AVG Worldwide , avast! Uninstall Utility | Download aswClear for avast! Removal then you can reinstall one of them.

Run Hardware Diagnostic (RAM and hard Drive) Hardware Diagnostic | Captain Debugger

Run SFC Scan SFC /SCANNOW Command - System File Checker

BSOD BUGCHECK SUMMARY


Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072812-24632-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul 29 10:35:40.431 2012 (GMT+5)
System Uptime: 0 days 0:16:37.633
BugCheck 50, {fffff682ff802070, 0, fffff80002f48160, 5}
Probably caused by : memory_corruption ( nt!MiTrimWorkingSet+c0 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: CCC.exe
FAILURE_BUCKET_ID: X64_0x50_nt!MiTrimWorkingSet+c0
Bugcheck code 00000050
Arguments fffff682`ff802070 00000000`00000000 fffff800`02f48160 00000000`00000005
??????????????????????????????????????????????????????????????????????????????????????``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072912-40435-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jul 30 01:40:04.435 2012 (GMT+5)
System Uptime: 0 days 0:02:03.637
BugCheck 50, {fffff88008a1c3c0, 1, fffff80002edb0ee, 0}
*** WARNING: Unable to verify timestamp for win32k.... Read more

Read other 1 answers
RELEVANCY SCORE 90.4

Hello,

Yesterday I encountered four completely random BSODs.
Two while I was just browsing about the internet,
One literally right after bootup
And another one while I was playing SimCity and watching a stream. The one while playing SimCity popped up saying 'Hardware Malfunction' a a seperate-ish BSOD window before the new one happened.

My specs:
CPU: i5-3570k @ stock clock
GPU: MSI GeForce GTX 780 (reference card)
RAM: 16GB Kingston HyperX Beast @ 2400mhz.
Motherboard: Asus P8Z77-V LX
SSD: Kingston SSDNow v300 120GB
Storage: 2x 1TB HDDs which I cannot remember the brand of.

A bit more info.
My RAM is supposed to run 2400mhz, but I have to set it to that in the BIOS manually or it'll detect and set it to 1333mhz. It seems after changing the RAM clock to the 2400mhz, that's when I encounter most BSODs. This is what I think may be the issue, but I can't understand minidumps for the life of me, so I thought I'd ask for some help to see if I'm correct, and to see if you guys perhaps have any ideas of what to do.


I've uploaded the dump files to SkyDrive. https://skydrive.live.com/redir?resi...LnfC3Ib1WOdphY

On a side note I have some different issues which has nothing to do with BSODs, really, but sometimes all my USB devices will disconnect. I'm pretty sure this is a driver issue with Razer's drivers, as I'm using a Deathadder, Blackwidow Ultimate and the Megalodon headset from them.
Although it may be my external mix (A Samson GO clip mic thingy) be... Read more

A:Random BSOD, error 0x000000fc & 0x0000001e & 0x00000109 & 0x0000003b

Hello and welcome Darkenager mate have almost the same board I set mine in increments (RAM) to so go to say 1600 and then try 1866 it is still a decent speed all the same. Then increase until it baulks again. Mine is set manually after I tried the XMP and the RAM would default back to the 1333 the highest this board is supposed to go is 2133 by my manual.

I am away from home at the moment and on my 8 machine so I cannot tell you exactly see this for some info Ivy Bridge Overclocking Guide ? Asus Motherboards

Read other 3 answers
RELEVANCY SCORE 90.4

My computer has recently taken to blue screening seemingly at random. I recently had a virus that was cleaned up with Spyhunter 4. The system was fine for a few days then blue screened when I was away and restarted throwing the 3b error. Over the past few days the errors have become more and more common. I've checked the computer with whocrashed and got the following results:

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042715-23150-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x72A10)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x295B1)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atikmdag.sys
product: AT... Read more

A:BSOD at random times error 0x0000001e, 0x00000034, and 0x0000003b

Hello and Welcome to SevenForums

Run MemTest86+ for 8 passes. I know that you ran a memory test but MemTest86+ is the most accurate out there. RAM - Test with Memtest86+

Run Driver Verifier for 24 hours. Driver Verifier - Enable and Disable
Your computer may run slow but that's because Driver Verifier is running. If you crash when you start your computer after running Driver Verifier go into Safe Mode and disable it. Safe Mode

Read other 5 answers
RELEVANCY SCORE 86

I have purchased an EVGA SC GTX 560 (Fermi) 1GB 256-bit GDDR5 thinking it's either the GFX, or PSU. I plan on getting Corsair TX750 ATX PSU within the next week also.

I've bought what I know I would buy anyway, in hopes with helping with the problem. I'd like some direction from the pro's in case the afformentioned purchases don't fix the problem. I'm not against formatting but I would like a more clear idea of what I'm overcoming if it actually is software.

I'm trying my best to provide as much information as I can think to. Hope this helps.

-----------------------------------------------------------------------------------------------------------
Symptoms;
BSOD headers; 0x0000001E, 0x00000019, 0x0000007e
These are 3 independent BSOD's, just the header or start of the stop code; see event viewer below for full sc (sc, sc, sc) and the variations
1st noticed;
Between Jan and Feb, much overtime @ work; little time @ home t/s, not sure exactly
Conditions;
No issue during long sessions of idle, or light stress
Stress induced shut-downs while streaming full screen, or playing modern video games
Bandaids used;
Boxfan side panel
Outcome;
(Temp) Solution provided - Shut downs did not occur when boxfan introduced (and 2GB+ free on SSD)
To do list;
Planned on cleaning fans thoroughly when less overtime, possibly reapplying thermal paste
Concurrent issue;
When; Shortly before receiving the new memory
Mouse would "roll" or "snag" every cm or so
Reinstalling firmwar... Read more

A:3 BSOD's 0x0000001E, 0x00000019, 0x0000007E

Hello, and welcome to SF! Good work with your comprehensive details and easy-to-read formatting. We don't see that often!

It seems you're on the right track with your video card and PSU upgrades. About half the crashes point to a video-related cause. The other half were caused by your Lachesis drivers, so it looks like we're looking at two separate causes. Fortunately, the Lachesis driver issue should be easy to remedy: install the latest updates from this page: Razer Support


Code:
Lachesis.sys Fri Oct 16 09:09:12 2009 (4AD87078)
...Summary of the dumps:

Code:

Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Debug session time: Mon Mar 26 12:51:59.299 2012 (UTC - 4:00)
System Uptime: 0 days 2:32:00.016
*** WARNING: Unable to verify timestamp for Lachesis.sys
*** ERROR: Module load completed but symbols could not be loaded for Lachesis.sys
Probably caused by : Lachesis.sys ( Lachesis+1081 )
BUGCHECK_STR: 0x1e_c0000047
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x1e_c0000047_Lachesis+1081
BiosReleaseDate = 03/26/2009
SystemProductName = Unknow
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Debug session time: Sun Mar 25 17:02:12.383 2012 (UTC - 4:00)
System Uptime: 0 days 0:15:51.709
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sy... Read more

Read other 5 answers
RELEVANCY SCORE 86

I am frequently freezing when playing dota 2. I have to end the process with control panel to get out of it. I also got BSOD's while playing too. I recently reinstalled windows 7 x64 as well. I am not sure what the problem is. I have tried to use blue screen viewer and windows debug tool and I am having trouble making heads or tails out of this.

Thanks for any help

A:BSOD playing Dota error 0x00000019

Hi Joe, I would reseat your RAM sticks first, then run MEMTEST+, see the tutorial here:

RAM - Test with Memtest86+

A BAD POOL HEADER BSOD is typically a RAM issue.

Attached is Video Memory Stress Test application to also test your video card out as well.

Read other 9 answers
RELEVANCY SCORE 86

Hi guys, I started getting BSOD since late last month, since then i start to get it from once every 3-4 days to once a day, so I decided to get some help here.
So the thing is, I get BSOD from time to time, what I can confirm is most of the time it happens I have my Google Chrome, Skype and at least one game (usually games that require decent rig)on except the last time I didn't have any games on.

Here's my system spec:
Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
Manufacturer Intel
Speed 4.0 GHz
Number of Cores 8
Video Card NVIDIA GeForce GTX 780 Ti
Manufacturer NVIDIA
Chipset GeForce GTX 780 Ti
Dedicated Memory 3.1 GB
Total Memory 2.7 GB
Memory 16 GB
Operating System Microsoft Windows 7 Ultimate Edition Service Pack 1 (build 7601), 64-bit
Service Pack 1
Size 64 Bit
Edition Ultimate

I have attached the zip file containing the recent dmp logs.
Any help will be appreciated.

A:Getting BSOD while playing games, error 0x00000019

I have read the instructions on posting BSOD thread and use the log collector to provide updated info about my computer.

Read other 2 answers
RELEVANCY SCORE 85.6

Hi!

I'm getting many random bsod's on my computer.
system_service_exception and irql_less_or_not_equal is common but also other things.

0x0000003b
0x00000019
0x0000001a
0x00000024

What i got figured out is that is has to do with some driver bug or similar.
i have tested my memory with win7 tool for aboute 50 rounds and no problem was found.

I got so many crash dmp files so i dont know how many i can post so it not will be to many. i send 5 om them to start with

First time im here and i realy need help to solve this because it happens several times a day now more adn it kill's me Please help. Sry 4 my bad english.
Crash dump file: C:\Windows\Minidump\100112-25396-01.dmp
Date/time: 2012-09-30 23:31:41 GMT
Uptime: 00:50:30
Machine:
Bug check name: SYSTEM_SERVICE_EXCEPTION
Bug check code: 0x3B
Bug check parm 1: 0xC0000005
Bug check parm 2: 0xFFFFF800038CD0C5
Bug check parm 3: 0xFFFFF8800CD88FE0
Bug check parm 4: 0x0
Probably caused by: ntoskrnl.exe
Driver description: NT Kernel & System
Driver product: Microsoft? Windows? Operating System
Driver company: Microsoft Corporation
OS build: Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Architecture: x64 (64 bit)
CPU count: 4
Page size: 4096
Crash dump file: C:\Windows\Minidump\100112-25490-01.dmp
Date/time: 2012-09-30 22:40:02 G... Read more

A:many random bsod's 0x0000003b. 0x00000019. 0x0000001a

Welcome to SevenForums.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.
__________________
Click on User CP on the top right of this page
Click on Edit System Spec
Fill in your computer specsSystem Info - See Your System Specs

__________________

Read other 1 answers
RELEVANCY SCORE 85.6

I have had a nightmare trying to fix these problems and I have reinstalled windows twice to try and fix it. mainly I am getting these blue screens while playing games. I have updated all of my drivers and tried everything i can think of. This is my 1st time here and i will gladly accept any help.

I get 0x0000001e from playing Elder scrolls Skyrim and i get 0x0000003b while playing mass effect 3.

I don't know how to add the files to this thread but i'm willing to work with anyone.

Specs:

Processer: AMD athlon II X2 220

Ram: 4GB

OS: win 7 64 bit

Graphics: galaxy Geforce 520 GT card

A:Blue screens 0x0000001e and 0x0000003b while playing games.

I tryed removing one of the sticks of memory and the problem stopped (at least for now). Im going to keep an eye on it to make sure. Is it possible this was only a memory issue.

Read other 4 answers
RELEVANCY SCORE 84.8

So my desktop started Blue screening on me last week. Eventually I couldn't start it anymore, and did a System restore and that seemed to help for a couple of days, and then it started to blue screen again.

Usually I have Chrome open with multiple flash videos queuing and one playing when it goes out, but I'm not sure what the problem is. I've run memtest, and everything checked out, as well as chkdsk and done a sfc /scannow and nothing detected.

Any suggestions?

A:BSOD - Crashing with Chrome (0x0000003b, 0x0000001a, 0x00000019)

AVG contributes in BSOD's. Please uninstall it.
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free


   Note
Do not start the trial version of MalwareBytes

You may also take a look at: Good & Free System Security Combination
------------------------
Reduce the start-up items, Antivirus software is basically whats required. Remove Startup Programs in Windows 7
Clean Startup in Windows 7
Follow these-







  
Quote: Originally Posted by writhziden


If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.










  
Quote: Originally Posted by Arc


Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.
Uninstall All nvidia items in Control Panel > Programs and features3D Vision Control Driver
3D Vision Driver
Graphics Driver
HD Audio Driver
PhysX
nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than ... Read more

Read other 4 answers
RELEVANCY SCORE 84

I get BSOD whenever I am on my computer for 6 hours or over, watching a video and playing a game, or while playing gmod in general. My comp specs are on my profile as best as I could get. My computer runs 68C 26% fanspeed when not playing any games and gets as hot as 86C when playing games.
and my graphics card is up to date.

some of the BSODs were like memory management or time management or something.

Here is my SCF/scannow
Attachment 263947
and my SF Diagnostic minidump
Attachment 263945

A:BSOD playing too long, watching a video and playing a game or gmod

Hello and welcome foodwrap Mate you mentioned memory management was brought up.

Now two things you can do here is
a) reseat the sticks

b) run a memtest if the reseating doesn't have any effect

You will need to make a bootable disk for the memtest and set the BIOS to boot from the optical drive then insert the memtest disk and Save and > Enter.

Memtest86+ - Advanced Memory Diagnostic Tool

The machine will boot into the memtest program - no OS is loaded and it will start "testing" the RAM
Now you need to let it run for at least 8 passes unless you start to get red errors straight away.
The test takes quite while and sometimes people run it overnight.

But do the reseat first and have a look to see if any crud is down in the slots. You can take this chance to have a quick once over of the machine for dust etc

See pics for what it will look like when you run the memtest if you have to.

Read other 8 answers
RELEVANCY SCORE 80.8

Hello! So, I recently had this very bad problem with the BSOD. I don't know why, but eveytime I play a game, after half an hour, the BSOD occurs. This also happens when I just leave the PC on the desktop, opera, everything. Same error, 0x000001e. Please help me!

A:BSOD playing CS:GO or GTA 5 or anything else, error 0x0000001e

Hi scorpion,

There are no files in your upload.

Please follow the directions in the link below:
Blue Screen of Death (BSOD) Posting Instructions

Read other 1 answers
RELEVANCY SCORE 80.8

Hello everyone. While playing earlier I got a BSOD when playing Leauge of Legends and was also in a skype call. BSOD I had months before was caused by a video card driver, didn't know if it was causing an issue again.

Thanks in advance.

A:BSOD playing LoL, error 0x0000001e

Hello nikotuck. The crash is a combination of a lot of failing factors. Let us describe.

Realtek PCIe GBE Family Controller, Realtek 10/100/1000 NIC Family all in one NDIS Driver

Code:
fffff880`02f8c9b8 fffff880`02c795d7Unable to load image \SystemRoot\system32\DRIVERS\Rtenic64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rtenic64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtenic64.sys
Rtenic64+0xf5d7
And that is kinda old.

Code:
fffff880`02c6a000 fffff880`02cb1000 Rtenic64 T (no symbols)
Loaded symbol image file: Rtenic64.sys
Image path: \SystemRoot\system32\DRIVERS\Rtenic64.sys
Image name: Rtenic64.sys
Timestamp: Fri Jul 02 15:31:00 2010 (4C2DB8DC)
CheckSum: 00045D83
ImageSize: 00047000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Realtek

Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities

Code:
fffff880`02f8bda8 fffff880`02cf0010Unable to load image \SystemRoot\system32\DRIVERS\ASACPI.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ASACPI.sys
*** ERROR: Module load completed but symbols could not be loaded for ASACPI.sys
ASACPI+0x6010
And that is very old.

Code:
fffff880`02cea000 fffff880`02cf2000 ASACPI T (no symbols)
Loaded symbol image file: ASACPI.sys
Image path: \SystemRoot\system32\DRIVERS\ASACPI.sys
... Read more

Read other 1 answers
RELEVANCY SCORE 80.8

Greetings,

I've been plagued with BSOD's generally while playing video games (STOP 0x0000001E). I can reproduce this error 100% of the time when playing Civilization 5. I've also been experiencing random computer restarts when doing tasks such as playing video games, watching videos or word processing.

When I started getting this error, I thought it may have been my PSU not supplying enough power to the graphics card, so I upgraded from a 400W to a 650W (running a Radeon HD 4870). I also upgraded my motherboard to an ASUS M5A97 (same CPU but upgraded RAM). Unfortunately, this did not fix my errors.

Recently, after updating some files (I don't recall which exactly), I've started receiving the following error upon system startup: "kdbsync.exe has stopped working". I have not resolved this issue.

I appreciate any help that can be provided.

A:BSOD playing Civ 5, error 0x0000001e

rddesautels, all the dumps you uploaded are quite old, and debugging on those may not be very effective.
Is there any latest dumps?

Run Disc Cleanup (Start> All Programs> Accessories> System Tools). Then follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Read other 9 answers
RELEVANCY SCORE 80.4

Whenever I play online games, like s4 league or some Mmmorpg, I eventually get a blue screen after hour(s) of playing.
To narrow down the problem, I would say that I have been getting these blue screens pretty much a couple weeks after getting this computer. Meaning it's likely not because I downloaded something.

I'm wondering what information I should give you guys, so you can figure out what the cause could be?

A:BSOD when playing all games, error 0x0000003B

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible. Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Read other 7 answers
RELEVANCY SCORE 80.4

Since some days I started getting BSOD's while playing Battefield 3.

I'm using Windows 7 Ultimate x64
I have this rig about 6 months.

Someone can help me and tell me what could possibly be the problem?

Thank You.

A:BSOD playing Battlefield 3, error 0x0000003b

  
Quote: Originally Posted by blacblu


Since some days I started getting BSOD's while playing Battefield 3.

I'm using Windows 7 Ultimate x64
I have this rig about 6 months.

Someone can help me and tell me what could possibly be the problem?

Thank You.


Your Kaspersky caused audiodg to crash.
I do notice Kaspersky which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://support.kaspersky.com/downloa...vremover10.zip

Microsoft Security Essentials - Free Antivirus for Windows

Read other 6 answers
RELEVANCY SCORE 80.4

Hi,

I randomly got BSOD when playing DotA 2 withe the error 0x0000003b
the mini dump are read as followings:

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (OSR Homepage - OSR)
Online Crash Dump Analysis Service
See OSR Online - The Home Page for Windows Driver Developers for more information
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Machine Name:
Kernel base = 0xfffff800`0300a000 PsLoadedModuleList = 0xfffff800`0324e670
Debug session time: Sat Jun 14 06:06:33.338 2014 (UTC - 4:00)
System Uptime: 3 days 19:40:11.587
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000313135f, Address of the instruction which caused the bugcheck
Arg3: fffff88004964b50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
--... Read more

A:BSOD playing DotA 2, error 0x0000003b

We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.

Read other 2 answers
RELEVANCY SCORE 80.4

Well, I am often getting BSoDs with the error code 0x0000003b, specially when playing.
After like 10 minutes playing, my PC usually is getting BSoD, and sometimes specifies a driver name.
I had this problem one month ago, I formatted my computer and everything went well, but today I'm getting it again.
Please help me!

A:BSoD error 0x0000003b, specially when playing

  
Quote: Originally Posted by deliciousPizza


Well, I am often getting BSoDs with the error code 0x0000003b, specially when playing.
After like 10 minutes playing, my PC usually is getting BSoD, and sometimes specifies a driver name.
I had this problem one month ago, I formatted my computer and everything went well, but today I'm getting it again.
Please help me!


Last Minidump that I got is attached to the thread.

Read other 2 answers
RELEVANCY SCORE 80.4

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF9600019C302
BCP3: FFFFF8800957EF10
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Keep crashing during Skyrim. Other games seem to work fine. Whocrash thinks it maybe USB 3.0.

A:BSOD playing Skyrim, error 0x0000003b

sorry, couldn't get .zip to work, heres the file

Read other 5 answers
RELEVANCY SCORE 80.4

Hey,

Every 3 hours i get one big BSOD only when i play this game. I also play the game from a laptop and its working very well on it. Found earlier here on the forum Driver Update and FixCleaner and bought them. I thought it will find the problem...but it didnt

What's wrong with this pc ? I really need some1's help!

Thank you!

Reinstalling windows will fix this ?

A:BSOD playing Diablo 3 error 0x0000003B

Corsair Force Series 3 120GB SATA-III 2.5 inch
Corsair Professional Series HX850
A-DATA 4GB DDR3 1333MHz CL9 Premier x 4
Intel Core i7 2600K 3.40GHz box
MSI GeForce GTX 580 Lightning Xtreme Edition 3GB DDR5 384-bit
ASRock Z68 Extreme4 Gen3

Read other 6 answers
RELEVANCY SCORE 80.4

Hello

This happens a fair bit whilst playing Skyrim. Any help is appreciated

A:BSOD playing Skyrim, error 0x0000003B

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [J:\BSODDmpFiles\Milamber\Windows_NT6_BSOD_jcgriff2\012412-10202-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03400000 PsLoadedModuleList = 0xfffff800`03645670
Debug session time: Mon Jan 23 15:57:08.714 2012 (UTC - 7:00)
System Uptime: 0 days 1:49:14.869
Loading Kernel Symbols
...............................................................
................................................................
...............................................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v ... Read more

Read other 9 answers
RELEVANCY SCORE 80.4

Hello,

Im new on this forum. I get random bsod Service system exception 0x0000003B while playing Star Wars: TOR, like 3-4 / 24h. I badly need your help.

Specs:

Corsair CMPSU-850HX
Samsung 1 TB SATA-II 7200RPM 32MB rpm Spinpoint F3
Thermalright Silver Arrow
4 x A-DATA 4GB DDR3 1333MHz CL9 Premier
Intel Core i7 2600K 3.40GHz box (OC at 4.0)
Corsair Force Series 3 120GB SATA-III 2.5 inch
MSI GeForce GTX 580 Lightning Xtreme Edition 3GB DDR5 384-bit
ASRock Z68 Extreme4 Gen3

A:BSOD playing SWTOR, error 0x0000003B

1. I note your Eset needs updating. {It is showing as 2009.}
Suggest you do it asap.

2. Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place Using MagicISO to create ISO image files

Read other 9 answers
RELEVANCY SCORE 80.4

Hi there,
I am a first time poster...also not the most technical type
I?m getting this error for several days now. It occures mostly when i play games for about 10-30 minutes and sometimes when just browsing web.
Well it seems to be happening more and more, for the past three hours I got BSOD 5 times
Attachment 281111
Also english is not my native language so please forgive the grammar mistakes
Thanks

A:BSOD when playing any game, error 0x0000003B

Your installation is counterfeit, you appear to have a OEM_SLP key on a retail motherboard, please format and install with a genuine key.

Read other 5 answers
RELEVANCY SCORE 80.4

Hi,

I have upgraded my current PC and it was running fine for the past week.

Yesterday I played Hitman Blood Money and StarCraft II campaign for 6 hours straight.

Earlier morning, my brother used the pc and played DotA 2 and he got a BSOD error 0x0000003b.

We have restarted the system and played DotA 2 with bots and after 15 minutes of playtime, the same BSOD occur.

Please help and if you need additional information, please let me know.

Thank you.

Here is the error from Event Viewer:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff80002e62a73, 0xfffff8800ab21050, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 030915-16645-01.

- Provider

[ Name] Microsoft-Windows-WER-SystemErrorReporting
[ Guid] {ABCE23E7-DE45-4366-8631-84FA6C525952}
[ EventSourceName] BugCheck

- EventID 1001

[ Qualifiers] 16384

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2015-03-09T19:39:12.000000000Z

EventRecordID 6585

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel System

Computer CLAVANO-PC

Security


- EventData

param1 0x0000003b (0x00000000c0000005, 0xfffff80002e62a73, 0xfffff8800ab21050, 0x0000000000000000)
param2 C:\Windows\MEMORY.DMP
param3 030915-16645-01

Here is the Dump File:

PLEASE HELP ME

A:BSOD playing DotA 2, error 0x0000003b

Dont use a BETA display driver.

Uninstall the installed display driver using DDU. Then install the CCC 14.4 WHQL only.

Let us know for any further BSOD after doing it.

* For any further BSOD, attach the complete data following the Blue Screen of Death (BSOD) Posting Instructions . A stray crash dump does not give a clear perspective.

Read other 5 answers
RELEVANCY SCORE 80

I have posted the same problem in another forum. BSOD Window 7 Laptop - Windows Crashes, BSOD, and Hangs Help and Support
I seem to have a lot of different BSODs, it could be random but most of the time it occurs when I'm running a game or video. Nowadays, videos are fine, it's only games. The game is called osu! I used to run it DirectX now running OpenGL with 60 FPS. I found that when my fan or hard drive (can't tell because they are close together I am using laptop) makes some noise, it is hinting that a BSOD is coming soon. And when I shut down my laptop for a while, it lets me play the game longer when I open it. (maybe about 10 minute)

A:BSOD when playing games (osu!) and sometimes watching video.

USASMA is already helping you there, so I suggest dealing with that in one location - he knows what he is doing.

Read other 2 answers
RELEVANCY SCORE 80

Hello,
 
I would appreciate some help with a problem I've been having. Here are the symptoms
 
While playing a video game or watching Youtube videos, my screen will flicker and several very thin multicolored lines will appear. The computer will then shutdown, try to restart itself, shut down again, and finally restart itself again. When restarting the computer normally, when I get to my desktop, I receive the following error:
 
 
Problem signature:
  Problem Event Name:                        BlueScreen
  OS Version:                                          6.1.7601.2.1.0.768.3
  Locale ID:                                             1033
 
Additional information about the problem:
  BCCode:                                    ... Read more

A:BSOD when playing games or watching video

Hi
 
Did you try updating the display driver ? . If not uninstall the Nvidia driver and components from "control Panel-->Programs" and install the latest one. Remember to remove Nvidia components like updater, PhysX , Nview etc first. Then remove the Nvidia display driver (it should be the last one) . You can download the latest driver from the below link.
 
http://www.nvidia.in/Download/index.aspx?lang=en-in
 
If the issue still remains, remove the graphic card and run the system using on board VGA (if there is one). You can play some high quality videos continuously to test the stability. 

Read other 27 answers
RELEVANCY SCORE 80

Screen just turns black/grey and sound turns off until i reboot my PC manually.

A:BSOD while playing videogames/watching video

Make it sure that both your SSDs(Intel and SanDisk) are running with latest firmwares.
How to Upgrade Intel SSD Firmware | StorageReview.com - Storage Reviews
How to Upgrade SanDisk SSD Firmware | StorageReview.com - Storage Reviews
Take special care to the SanDisK one, as windows is installed on it.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Let us know the results.

Read other 6 answers
RELEVANCY SCORE 80

Hi,

I have so serious issues with my graphic card that i can't figure out.
It always bsod while i usually watch a video or playing a game.
I have attach my last 5 minidump.

Can anyone help me?

A:BSOD while watching video or playing games

Your ATI video card driver is named in two of them, as well as a third one that can indicate a general drive fault. Try updating the drivers for your video card and see if that fixes the issue.

Edit: Also monitor your GPU temperature if you can while playing games

Read other 3 answers
RELEVANCY SCORE 80

Hello! I'm so frustrated, I just can't find what's my problem is.

I'm getting BSODs all the time, main reason is when i'm playing games, or watch videos in browser. I assume some problems with my video card.

I've used latest latest Nvidia drivers -still crashing. I've installed older version - same.

I've stress-tested my CPU and my GPU everything is ok.
I've tested my RAM with memtest86 everythings is fine(actually, there were some errors with ver4, but after i made default settings in BIOS everything works fine. And memtest 5 didn't found any errors even before the default reset.)

And today my PC gaved me BSOD while idle.

And just now when i was writing this text. It came out when i've maximized total commander.

A:Win 7 x64 BSOD while playing games or watching video

Hello i have had a look at your DMP Files.


Code:
*** WARNING: Unable to verify timestamp for bflwfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for bflwfx64.sys
bflwfx64.sys is the "Bigfoot Networks Bandwidth Control Wireless NDIS Light Weight Filter driver"

Please update the driver using this link and see if the BSOD is still occurring: http://www.bigfootnetworks.com/suppo...nloads&_a=view

Read other 6 answers
RELEVANCY SCORE 80

Hello, i have been getting blue screens at random times whenever i play Dota 2. They are very frequent but not as much if i am playing any other game. I have attached the SF Diagnostic Tool files in my post. Would really appreciate some help.

A:BSOD playing Dota 2, error 0x0000001e

Hello Wake25. The zip you uploaded contains one Crash Dump only, dated 30/10/2012. Analyzing it may not reflect the current situation properly.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Read other 9 answers
RELEVANCY SCORE 80

Hello there, good evening! I've had quite recently this BSOD related apparently to one of my drivers... Yet I don't know which nor how to find the problem in the minidump, therefore I recur to you guys

Hoping for a solution or aid in finding it! Thanks in advance

P.D. I've attached all the necessary files as requested

A:random BSOD, usually while playing, error 0x0000001e

The cause seems to be from your Intel Rapid Storage Technology.
Please create a restore point before changing drivers as I don't want the risk of making your problems worse.
Please update it from the following website.

https://downloadcenter.intel.com/Det...adType=Drivers


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : storport.sys ( storport!StorPortNotification+22 )

Followup: MachineOwner

Code:
storport!StorPortNotification+0x22:
fffff880`0176e0d2 488b18 mov rbx,qword ptr [rax] ds:38a0:0073da65`0073da65=????????????????
Resetting default scope

Code:
STACK_TEXT:
fffff880`038b08e8 fffff800`0327e5be : 00000000`00000001 fffffa80`1a034000 fffff880`038b1060 fffff800`032b1a90 : nt!KeBugCheck
fffff880`038b08f0 fffff800`032b175d : fffff800`03495380 fffff800`033d2260 fffff800`03211000 fffff880`038b1808 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`038b0920 ... Read more

Read other 4 answers
RELEVANCY SCORE 80

Thank you for you assistance.

This is a complex situation, as I've been dealing with Electronic Arts/Bioware tech service for months now - "change this, download that, install it and uninstall that..."

Essentially, the game SWTOR has never run without crashing - other than the two weeks of beta during which time I experienced NO crashes! Ironic. Game crash is always either MSVCR90.dll or RemoteRenderer.dll.

Now that I've messed with it so much, I'm getting BSODs. To be clear, I was NOT getting BSODs until recently - ONLY the game would crash to desktop.

The computer this is running on was brand new when the beta launched Nov 2011.
Clean install of Win 7 x64 on a brand new WD HDD. Specs below.

I partitioned the HDD, with onlyOS on "C:" drive, everything else on "D:".

In the past three weeks I've formatted "C:" and reinstalled Win7 x64 twice - as per EA/BioWare tech support.

What they had me doing was uninstalling / reinstalling ALL dotNET framework files, and ALL C++ files. This is when I began to have BSOD.

All of my drivers are up to date, ram has passed Memtest86 (actually installed second/alternate set of ram from my second machine which is down atm - waiting for RMA MoBo from Asus - no change in behavior).

As this is a long post, I will include system specs and ATTACHMENTS in just a moment.

A:BSOD playing SWTOR, error 0x0000001e

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Read other 9 answers
RELEVANCY SCORE 80

Currently i have been blue screening in only one game. I have played Battlefield 3 for 5 hours straight with no problem. Age of conan for 2 hours no problem. And Blacklight Retribution for 3 hours no problem. Only APB: Reloaded is giving me any sort of crashes, freezes, blue screening. Before i repaired the files through the game launcher, i received bsods 3 seconds after spawning in to the world. After repairing APB would just freeze with repeating sounds after spawning (i could stay in the login screen all day), so i then played in windowed mode which fixed the sound repeating and freezing. But just now i played APB for aprox 40 minutes and decided to get off and do something else. Except right when i closed the game and arrived at my desktop, i blue screened again.

I have checked my memory using the windows 7 tool. I also tried putting my gpu and cpu at stock defaults but that did not fix it.

I have updated everything in my computer except my bios. A fix would be awesome I love playing APB but at this rate im forced to give up on it and play other games.

A:BSOD while playing only APB: Reloaded, error 0x0000001e

Second page

Read other 9 answers
RELEVANCY SCORE 80

Hi Guys,

For the past few months I have been getting very random BSOD/Crashes (the pc will just freeze and restart without getting a BSOD and then it leaves no Minidump file), and this mostly happens when playing Battlefield 3, but not always.

The latest BSOD I got was yesterday and the error code was

STOP: 0x0000001E (0xFFFFFFFC0000005,0xFFFFF80003AE887B2,0x0000000000000000,0xFFFFFFFFFFFFFFFF)

I ran memtest86 for around 2 hours with 2 passes and got no errors. I have downloaded Driver Checker and updated the few drivers that were not fully updated. This morning I started playing BF3 and my computer froze and restarted again, but with no BSOD. When I checked my Minidump folder, no file was created. No file has been created for the past month or so. It only randomly posts a minidump file to its folder. I don't know why.

At current I am starting to get 3-5 Crashes/BSOD per week.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Win 7 Home Premium x64
- an OEM or full retail version? Full retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 12 months
- What is the age of OS installation (have you re-installed the OS?) 12 months

Please find attached the Windows_NT6_BSOD_jcgriff2 folder & the PERFMON HTML file.

Many thanks in advance

A:BSOD playing Battlefield 3, error 0x0000001E

In the meantime I have also run a Chkdsk from out of windows (at startup). I have been reading many posts in the forum with issues that sound similar to mine and a lot of them say to run Chkdsk, so I did Don't really understand the results, but please find the event file attached.

Read other 7 answers
RELEVANCY SCORE 80

I've recently begun getting random crashes while playing games on my PC. At first i never received a BSOD, the PC just froze and restarted but I made sure that the PC didn't automatically restart after a crash and i got a BSOD this time.

I first suspected that high temps were the problem but when i checked them they were fine. I then thought that the PSU might be faulty, but from what I've been able to gather it shouldn't be any problems with that either.

This is my latest dmp file that i received when i played the new Assassins creed game. However i must tell you that the "freeze restarts" have occurred on more games than that, even once while on the desktop after playing a game.

I'd greatly appreciate some support to locate whatever it is that's causing my system to fail all the time.

The crashes are very random, sometimes just a few minutes into gaming and sometimes after several hours. They also seem to occur more often in Assassins Creed as opposed to DayZ. This might have to do something with me using a controller for Assassins Creed. It's a PS3 controller connected to a USB Bluetooth device. I then use motioninjoy's drivers to emulate it as a xbox controller.

Thanks for your time and help!

A:BSOD mostly while playing games, error 0x0000001E

Well, I have to telly ya; that motionjoy driver could very well be the culprit as i did see another thread on these forums with the same or similar issues; and that ended up being the problem. Especially when you are referring to trying to "emulate" a piece of hardware. I dont think doing that usually works very well as the pc/windows platforms are not meant to be played with a console controller per say.

Read other 3 answers
RELEVANCY SCORE 80

my laptop is Lenovo IdeaPad B450

Win 7 ultimate 64bit retail.

original os: windows xp then upgrade to win 7 ultimate 32bit then upgrade to win 7 ultimate 64bit

i buy this laptop last year.

2 x 2gb ddr2 ram

nvidia GeForce G105M graphic card

can someone help with my problem.

A:BSOD while playing Blur, Error 0x0000001e

Your Nvidia Driver is old
Update it: NVIDIA DRIVERS 280.26 WHQL

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Code:
sptd.sys fffff880`01028000 fffff880`0118e000 0x00166000 0x4d6aa630 27/02/2011 23:29:52

Read other 9 answers
RELEVANCY SCORE 79.6

My computer has been doing this a lot recently and its started doing it more often, usually the 0x0000003b code pops up when either windows media player is on or when it is stood idle for a while. Using NirSoft's bluescreen viewer it stating that the ntoskrnl.exe is the problem in all minidumps, it also sometimes states nvator64.sys is the other file that causes the bluescreen. i have attached the minidumps to this and hopefully someone will tell me how to fix it, i have checked online and gathered it down to these 3 options... either my PSU is not powerful enough to support the payload, my HDD is corrupt or the RAM is stating to fail. Thank you for the people who can help! as a side note, i have tried formatting and reinstalling my windows 7 64bit ultimate, but the BSOD can appear on setup and did at one point so i had to renew the whole setup, recently it has started doing it a lot more. one happened not too long ago and also had the CDD.dll file as an error. Also before anyone says it, YES MY DRIVERS ARE ALL UP TO DATE! there are literally no updates available for my hardware which is why i think its either my HDD or RAM.

My Specs:
AMD Athlon II X2 245 2.91 Dualcore
Gigabyte M52LT-D3
4GB (2x2GB) DDR3 RAM (not sure on the manufacturer)
NVIDIA Geforce GT 440
500GB Partitioned Western Digital Sata II HDD

A:BSOD - getting BSOD error 0x0000003b a lot while idle or playing music

UPDATE: this just happened to me aswell... states the NTFS.sys is now the error (Error code 0x00000024) was literally only thumbing through facebook nothing else.

Read other 9 answers
RELEVANCY SCORE 79.6

Hey, so I was playing SWTOR and I got the BSOD. It has occurred several times in the past day. Here is the information.

I have run memtest already and have had 0 errors. I have all my drive up to date. I also reformatted my computer-NOT REPAIR, but FULL WIPE.

I have attached information via the instructions in thread.

Thank you for your time.

A:BSOD playing SWTOR, BSOD error SYSTEM_SERVICE_EXCEPTION (0x0000003b)

The crash dump blames hardware.

Re run these tests again

RAM - Test with Memtest86+

errors might be detected after 7 passes

Do this overnight

Also

Hardware - Stress Test With Prime95

Read other 9 answers
RELEVANCY SCORE 79.6

I've been having very random BSOD's while gaming. I can't seem to find a pattern for it. Sometimes it can happen several times within and hour or not for 12 hours. It only occurs during gaming. Normal operation, web browsing ect.. is not affected.

Specs:

Windows 7 Professional 64bit
i7 3770k
Asus P8z77-v
(4) 4G DDR3 1600 mhz
Sapphire 7970 OC 3Gb (running an eyefinity display group)
240G Sandisk SSD (OS Drive)
1 TB Seagate
Antec 620 cooler
1100w Majesty PSU

I have already ran mem tests (6 passes) with no errors. I also did a system verifier that also came back with no errors. I just reformatted as well thinking that it would solve it (hence only 2 dump files at this time), no luck. I also did a video card stress test with FurMark at max settings for an hour in an attempt to replicate the BSOD. No luck with that either (though that card took the stress like a boss ).

Sledgehammer is already on standby at this point.

A:BSOD playing CS:GO/APB/ARMA II, error 0x0000003b & 0x000000a

Hello fxblaze and welcome to Sevenforums.

As it's only happening during gaming, what's the temperatures just before a crash? You can download Speccy and monitor those numbers.
Different culprits pointed towards your ATI Graphics Driver. Driver Sweeper will ensure that you'd have a clean install at the end of the procedure, and by that no leftover files that'd bork the system.

* Make your way to ATI Drivers - Downloads and download the latest driver for your card, save it to your desktop for instance
* Uninstall the Graphic driver you currently have and all its extensions (do not reboot yet)
* Download Driver Sweeper
* Get to safe mode (without network) and search for Driver Sweeper in your START
* Select all the ATI components and analyse them
* Clean them, head into Windows without internet and install the driver you've downloaded previouslyBest Regards,
Frederik.

Read other 9 answers