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X220 Laptop Screen Issue

Q: X220 Laptop Screen Issue

My laptop screen has developed a vertical grey band about 10cm wide which starts very light but as I leave the laptop switched on gets increasingly dark and when dark I can see effectively a shadow of a previous image on the screen, making it very difficult to read. I'm concerned that it may not simply be a screen replacement issue as there seems some comment that it may be a connector cable issue. Any ideas?

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RELEVANCY SCORE 200
Preferred Solution: X220 Laptop Screen Issue

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 66

Hi I have lenovo X220 tablet laptop. Recently I changed my windows to windows ten and I have lost my touch screen software. Please reply me asap how can I get it back?

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RELEVANCY SCORE 53.6

Current I've several x220 laptops in my company, when I wish to reinstall windows from USB flash drive, I found that all laptops are failed to detect the drive in BIOS. I check the USB boot option was enabled and the drive and boot from other desktop or laptops I've also tried to update the BIOS to latest version but still in vain. But it can boot from some other USB flash drives (not all..?) Is there any I can solve it?

A:X220 boot from USB issue

Current I've several x220 laptops in my company and a new Sandisk Extreme USB 3.0 64G (SDCZ80-064G)usb flash drive. When I wish to reinstall windows (or boot) from this USB flash drive, I found that all laptops are failed to detect the drive in BIOS. I check the USB boot option was enabled and it didn't include inside the list pressing F12. I've tested the flash drive can boot from other desktop or laptops but only failed in this combination. I've also tried to update the BIOS to latest version but still in vain.  Is there any method that I can solve it? Besides, why I can't download the drivers according to the laptop P/N? My laptops' P/N are 4268-PE9. Thanks a lot

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RELEVANCY SCORE 53.2

I've played youtube video w/ chromium on xubuntu 16.04, pressed pause while being in fullscreen mod and closed the lid as usually. When I opened it, everything ran very slowly, all animations were stuttering, exhaust air was pretty hot, fan spinned at full speed, but there was less than 8% CPU load and 1 GB of RAM used.What I tried already: rebooting, taking out and putting back the battery, loading previous kernel version from grub menu. Then I swapped ssd with another laptop in house, which had windows 7 and xubuntu dualboot. Both systems ran slowly on x220, and xubuntu from x220 ran good on other laptop, so my conclusion was: there's a hardware problem with x220. Then I turned off Intel SpeedStep and CPU power management features in bios and turned on again, nothing changed. I put back ssd with xubuntu in x220 and ran dmesg console utility, this is what output looks like: https://pastebin.com/YREFCZQZ but I can't make any decision from this data. What should I do next to deal with this problem?

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RELEVANCY SCORE 52.4

I recently purchased a Lenovo X220 and I am attempting to setup a dual monitor with it and a Samsung Syncmaster BX2331 monitor. When I change the setting to extended desktop on the secondary monitor the laptop monitor starts having issues. The useable space becomes bigger than the actual screen so I can scroll up and down while on the desktop. It will also scroll left and right and the desktop icons will move over onto the secondary monitor. The laptop has a resolution of 1366x768 and the monitor is 1920x1080. I am trying to explain the issue the best I can but it's a little hard to explain.

A:Dual monitor issue Lenovo x220

I know what you mean, it happened in XP when you set the screen resolution larger than what the screen was capable of. What cable are you using the connection to your secondary monitor? On the secondary monitor, press the auto calibrate button, or it's equivalent, and then unplug the VGA/HDMI cable and plug it back in see if that fixes your problem. it's also worth trying going into the settings and checking the button that says "hides modes not supported by this monitor" If you don't know where that is, right click on the desktop and click "screen resolution" then click advanced and at the bottom of that pop up you should see that check box. Those are the first things to check.

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RELEVANCY SCORE 50.8

My x220 took a fall and managed to crack the screen. It was origionally the "LP125WH2(SL)(B3)", which I believe is the later of the two IPS pannels and is generally seen as the best screen for the x220 model. Infuriatingly, the insurance will only pay out of I get it repaired at a "proper" computer shop so I'm unable to just fix it myself. The computer shop has found what they claim to be the correct screen, but I'm not even 100% sure it's actually an IPS model, nevermind a "decent" one (the vertical viewing angles seem awful but as I can't compare it to the origional screen it's really hard to tell). These are the details from their replacement screen; Can someone please help me identify what sort it is and if it's as good as the IPS it's replacing as I'm not having much luck with google? Greatest of thanks       

A:x220 screen replacement

Actually the one bit of information I've been able to find out is that the screen has a GLOSS finish where as the origional part is MATT. This is enough on it's own that I actively don't want this as a replacement screen

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RELEVANCY SCORE 50.4

Hello guys I just brought this new refurbed lenovo pc. Lenovo x220t Under system -> pen and touch it says that "it supports pen and touch with 2 touch points" The pen works fine, but can someone tell me how to enable touch or if it even is touch?Machine Type Model4298CG3Benjamin   

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RELEVANCY SCORE 50.4

Hi,when I switch my X220 OFF, the screen remains lit as long as AC power is connected. (See the picture below)If I remove the AC power the screen goes dark.I should mention that it's not bright as it looks, I can only see it in the complete dark after several minutes of adaptation.To be sure it was an issue, I compared it in the dark with my X230 wich remain completely dark.Any Idea how to resolve this issue would be appreciated.Thanks  ?

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RELEVANCY SCORE 50.4

computer specs:  x220 tablet, i5-2520m cpu,2.5ghz x4. arch=64-bit. memory 1.8Gib. Graphics intel(r) sandybridge mobile.operating system:Fedora 20 hisenbug. i know i sure prolly be asking this on a linux forum but. ive never seen and cant get my best friend in the whole world (google) to spider crawl any hits on this issue i have.the laptop works awesome, fast, instagram videos play, youtube .etc does everything i want. touchpad response is perfect. i really have nothing to complain about. Bravo Lenovo. ISSUE: when i minimize a program say (vlc) and it goes to the desktop (my wallpaper of istanbul), There is a Strange Afterburn effect, like i can still see a bit of the vlc program on the wallpaper, or screen, like i can see the pause button, like everything else closes properly, the frame(box), and eventually the thing will fade, hence while i have named this Afterburn effect, not sure if the name  fits idk anything. but ive been playing w/ linux on dell,toshiba,gateway,acer,compaq, for years and have never encounterted this.ANDit shouldnt do it, Scientific linux 6. no glibc+ on this same laptop does not do it, but scientifc linux6 cant run chrome. and google rocks so i goota go with f20.wow im done. thanks in advance for any tips or pointers, links.[edit:]wa knew i had to edit it: (edit) Display manager: GNOME Version 3.10.2)(ye i know ther is f23 but im bad) Mod edit: Subject changed to reflect the problem

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RELEVANCY SCORE 50.4

Hi there, I am facing a awkward problem with my X220 (2540M, SSD). Sometimes, most of the time when I play some games (Need for Speed for example), after some time, screen on my laptop goes blank. I have my AC adapter plugged in and battery is fully charged. There is only one more symptom left, the battery indicator on the back side of the lid is flashing orange. The game still runs in the background, I can hear it, but the screen is completely shut off. All I have to do at this stage is close the lid and open it again (I set my Windows to NOT to enter sleep mode, if I close the lid). The battery indicator then begins to light steadily in green colour (like the battery is fully charged) and everything is working fine again, and then, after some time, it happens again. Does anybody know, what might be wrong? Any help would be very appreciated! Thank you!

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RELEVANCY SCORE 50.4

I followed this Instruction to change language from zh-CN to en-US, I 've deleted zh-CN registry key then reboot. And now I get problem. I tried F8 and FN+F8 key to boot Safe Mode but it didn't work.Windows 7 Ultimate SP1 64bitsorry for my bad english

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RELEVANCY SCORE 49.6

My lenovo x220 has a large bar of static taking up a quarter of my screen. I know it isn't software based as I have already run a diagnostic and all my drivers are up to date. I scanned for viruses. Also nothing. Any advice??

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RELEVANCY SCORE 49.6

Yesterday updated from Win7Pro to Win10Pro. The x220 does have a standard 320GB HDD and a mSATA 240GB SSD as main drive with now the Win10 installation. I still have the original Win7 on the HDD since I migrated to SSD in the first place. At the end I was presented with a black screen and the Lenovo Center opened. All the tests was passed. I closed it and no desktop was available. A few reboot and the situation is I can login but after that no desktop is shown only a white small rectangle saying "Personalized settings. (Not responding)". Trying to do anything I'm told Windows Explorer is not responding. I can reach the desktop in Safe Mode, opening the Settings I can't access to screens such as Network & Internet or Update & Security (the window is closed), the others are accesible. Wifi also doesn't work only Eth. Any suggestions how to proceed is welcomed, in Safe Mode I can't use Lenovo Update.

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RELEVANCY SCORE 49.2

Dear All, I have some issues with my graphics driver (I have a x220 with intel hd3000 graphics driver running on windows 10). In some programs, it suddenly mislocates things, it is hard to describe, see a screenshot attached. It must be some software issue as it is only inside a given program and moves when I scroll etc. Any comments would be very helpful how to fix this! Thanks!   


























Capture.PNG ?120 KB

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RELEVANCY SCORE 49.2

So I have installed windows 10 on my x220. Everything is updateted, I have installed all the drivers, using new UEFI booting and all that - no problems using it EXPECT that +- every second boot i get stuck on login screen. I then have to hard turn off the notebook by holding the power button. Boot again and it boots with no problem at all. I tryied repairing windows instalation by repair media, no success. I am using fingerprint scanner to login.It says "There was an error, please repete the action" while it gets stuck on login screen.Also nothing connected to the notebook.I have made a short video of my problem and added comments of what is happining.Anyone can help, please?

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RELEVANCY SCORE 48.8

Hey to everyone. I have a question since lenovo seems to lack on a informations when it comes to this. I bought a used X220 and cant identify if it should be multitouch or pen input only model. Screen part number is (according to lenovo page):04W3462Model Number is 42962WUTouchscreen with finger doesnt work ( if it has any).I dont have a pen (stylus) currently since it was not provided with laptop BUT:Windows in properties says : No pen or touch input is available for this display .Reinstalled windows freshly twice along with drivers (once manually downloaded , second time used Lenovo System update)Still says the same, and there is no tablet or pen and touch settings in control panel.In some other topics , someone suggested to similar problem as a solution installing wacom pen drivers, lenovo digitizer drivers etc.Tried provided drivers , and with every driver throws the same error : a supported tablet was not found on the systemMaybe it has to detect pen near the laptop and it should be fine?Did I just got ripped off?Thanks a bunch!










Solved!
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A:X220 Tablet Screen type identify ( and touch input...

Ok, so the lcd is definitely multitouch , which is now a reason to concern .Basically , windows recognize it as a laptop, no hid touch input devices in device manager whatsoever.Is this a common issue? Tryed unpluging and plugging back in LCD micro cables but nothing.

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RELEVANCY SCORE 48.8

Hi everyone, I have a Lenovo X220 Tablet that has touch screen and pen. They suddenly stopped working today. The LCD screen still works pefectly fine, however. The touch screen is enabled on the touch settings. When I try to calibrate, it does not detect my finger or the pen. I also noticed that when I tried to reinstall the driver and it said "a supported tablet was not found on this system". I have the most recent bios. I am running Windows 7 that came with the laptop. All windows updates completed. Is it possible for the digitizer to be defective, but the LCD screen to work perfectly fine?Could it be just a ribbon failure?Which part would need to be replaced, if this is the case? Any advice would be appreciated. Thank you.

A:X220 tablet touch screen suddenly stopped working

Even though it looks like a single device, it is really 3 separate ones.  There is a basic panel.  There is a static discharge digitizer in the front to sense finger touches.  There is a second Wacom digitizer behind the panel to detect the pen.  Any of them can fail.  The wires in the cable can also crack.  Since both digitizers failed, I would first look in device manager to see if there could be a problem with a USB hub.  (digitizers both connect as USB devices.)  My next guess would be the cable.  Sorry I cannot be more definite.

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RELEVANCY SCORE 46.4

Plugged my laptop into a second monitor and set the second monitor to be the only display. After shutting down and turning back on the second monitor isn't registering and my laptop screen is solid white. No way to see anything or adjust settings. How can I fix this?
 

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RELEVANCY SCORE 46.4

Hi. I've had this laptop, a Dell Inspirion 1200, for a few weeks now. I usually either close the cover or put it into Hibernation when I'm done using it. I haven't jarred it, shocked it, or stepped on it.

Basically, I opened up the cover and hit power. While it was booting up, I looked away to do something, and when I looked back, the screen was covered in white vertical lines. I shut down the computer by holding down the power button, then rebooted. When it came up again, it was perfectly fine (no lines at all.)

Is this a fluke or something I should worry about in the future?
 

A:Laptop Screen Issue

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RELEVANCY SCORE 46.4

I have a dell vostro 1000 that runs windows vista the screen does not work. So i connected an external monitor. A view sonic and it worked fine for a while. Now, the monitor will not stay on. Is there something i can do, to get the screen back on? And if not, should i try to get parts for my laptop or try to get another monitor or a new laptop. Help me get back in action

A:Laptop screen issue

Hi and welcome to TSF what happens when you try to use the external monitor and have you tried using FN and F keys to switch the output to the external

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RELEVANCY SCORE 46.4

Hello,

For the past few days sometimes when I open my laptop I get a grey screen with horizontal streaks (sometimes black with horizontal streaks) running across the screen. If I close the screen and re-open it eventually it will go back to normal. I've also had the screen freeze a few times for a few seconds while I'm using it.

I've hooked it up to my TV when it had the grey screen and it was working fine so I'm pretty sure it's the laptop screen. This doesn't happen all the time so if the solution is get a new screen I'll just live with it, but perhaps something simpler?
 

A:Laptop screen issue

My first guess would be the video card or driver but if you hook it to an external monitor and it is OK then it does point to the Laptop screen. Sometimes the ribbon cable from the Motherboard to the monitor can get loose or damaged. Not saying that is what it is tho.
 

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RELEVANCY SCORE 46.4

sir, some dead pixal see on my laptop screenso please tell me a simple solution of my problemthank you.

A:issue about my laptop screen

There is no way to fix it the issue is whether it is serious enough to require that HP replace the screen. There is a "pixel policy" that governs the terms of the warranty. You need to contact HP Warranty Support to see if you can get a new screen. 

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RELEVANCY SCORE 46.4

hello i am new here and i hope i can get some help.
my mom has a toshiba laptop it is a satellite a105-s101. the problem: it has developed a pink line down the middle of the screen, and i have been to toshiba.com and other places and can't find anything. so if somebody could shed some light on this i would appreciate it!!(oh yea and my mom would to)
 

A:have a laptop screen issue

The LCD is broken and there is hardly anything a normal person can do to fix it.. If it's under warranty, get it replaced.
 

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RELEVANCY SCORE 46.4

I own an HP Compaq nc6320....and recently my screen has been acting weird. it only turns on some of the time upon startup. Sometimes it seems like it has to cool down for it to work, I'll have to leave it off for a while before the screen will work. But also i noticed that the fan doesnt seem to be running as fast when the screen isnt working. Is this because my computer isnt fully booting? I'm thinking i may have fried my video card, as i play WoW sometimes. Could this be a virus? Any help would be appritiated.

Thanks
 

A:Laptop Screen Issue

anyone??? i could really use the help
 

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RELEVANCY SCORE 46.4

I've had a HP dv6 laptop for close to a year now and have had zero issues up until the last week. I've noticed when watching videos in fullscreen for even a short period of time the contrast for the screen goes right up up when the video is exited, basically if I watch something and then minimise it whatever is behind it is almost unreadable, such as the standard chrome bar up top looks almost one solid, bright colour, after 5 to 10 seconds its back to how it should look.
It's also a LED display
Anybody have a similar situation or know what the problem could be?

Thanks
Andy
 

A:HP laptop screen issue

Depending on what program you use for watching videos it may just be bugging up, but also it may be that the program is infected in some way. Have you tried a virus scan?
 

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RELEVANCY SCORE 46.4

when i unplug my ac adapter from the wall before i unplug it from my lappy the screen stays bright, which isnt bad. but when i plug it in(wall first then lappy) it goes dim, like its in power saving mode. now how i usually fix this is i recreate the problem by unplugging it from the wall then turning the comp off, then unplug it from the comp while plugging it back into the wall, turn the comp on then plugging it back in. but it usually takes me a couple tries to get it back to normal again. ive turned off my power saving features and ive just had the computer screen replaced about 2 weeks ago. its always done this and i know it happens when i unplug it from the wall first; which if im in a hurry i dont think about it untill its to late.

its not that big of a problem but i would love to know how to fix it faster or maybe disable any features that could cause this.

my computer is an HP Pavilion zv6100 Notebook PC. its all stock except for the new screen.(the springs broke that hold it up and there was a dead pixel at the top)
 

A:Laptop Screen issue

any help would be helpful.
 

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RELEVANCY SCORE 45.6

I was using my laptop yesterday afternoon, when the screen began to fail. I turned the laptop off because it had froze, and when I tried to turn it back on, it just continuously reboots and shuts off, and the screen will not come on.

I have tried plugging in an external screen, but it does not receive a signal from the laptop, nor will the external keyboard I have to use (laptop keyboard is broken, not important).

Is there any way I can get the laptop to work again without taking it to a repair shop, or does a certain part need to be replaced?
 

A:Laptop won't start after screen issue

It could be one of several issues and from the sounds of it, would require a part replacement. Possibly the video card, but my best guess would be motherboard failure. I really wouldn't be able to tell for sure without further testing.
 

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RELEVANCY SCORE 45.6

Hi,
I have a Windows 8 Laptop and every few days my laptop screen appears to have spotlights shining down from the top of the screen. If I disable / enable the graphics card in device manager they vanish for a few hours. The image attached shows the display issue (found on google) but the lights are shining upward on the image - in my case the lights shine down from the top.Can anyone please tell me what is causing this and the fix.Thanks,John

A:Windows 8 Laptop Screen Issue

It is called "Flashlighting".  Common with LCD screens, that are lit by CFL lighting.

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RELEVANCY SCORE 45.6

I am facing problem on my laptop LCD Screen Since last two months or so,very tiny White dots are appearing and flickering like starts all over the screen on different different location on screen.But they are not persistent,they sometime disappear.In the same way,Yellow and white puzzle like pattern is appering when i open Photos Software on my windows 8.1 during fliping to another photo it display slightly and very quick as soon as i flip to another picture to see it appears and then gone.And Yello color Occupie half frame of the video when i use to play video on Web,but this time not puzzle like pattern but solid patter,covering half frame of the video.But this does not occur in case  of playing local downloaded video on my laptop.But Those white dots are affecting my videos playscreen when i play local downloaded video. Then i contacted HP Customer Support(Software Team)-On of the Executive from the team had seen the problem live on Their some sort of PC Controlling Applet.And they tried1-troubleshooting and performed diagnosis on the same issue-2-They Have also updated -BIOS- and reinstalling the Graphic Driver  (HP(R)HD Graphic Family). -At then end they came to this statement that There may be some problem in Video Cable. Now this is something which i have tried--I tried upated the Driver to the latest Version -from 10.18.10.3304 to 10.18.10.3325but they problem was consitent. -Then i tried disabling that Display Adapter like this... Read more

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RELEVANCY SCORE 45.6

This is most likely in the wrong forum so feel free to move it to where it should go.

I have a 600m Dell Inspiron laptop. One of the hinges of the laptop screen seems to be broken so whenever i adjust the screen the monitor just falls and closes the laptop. Although it is incovenient the laptop works perfectly. i was wondering if a) this could later on affect the laptop and mess up my screen and b) if anyone knew whether Dell warranty would fix this for me or am I held responsibles (even though i have not dropped the computer to cause this to happen).

Thanks for any suggestions!
 

A:Solved: laptop screen issue

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RELEVANCY SCORE 45.6

Ok. I'm not retarded i swear.
Right now im on a laptop thats resolution is at like 1600/1200 or something and id like it down to 1024/768. Usualy when i do that the icons and everything becomes bigger but it fits the entire size of the screen. Now when i do it on this laptop it just shrings the desktop down to that size and leaves a huge black box around everything else. Anyone have any idea what im missing?
 

A:Laptop Screen Resolution issue!?!?!?!

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RELEVANCY SCORE 45.6

Hi All

Does anyone have any experience of an Advent Laptop working fine, but
when you shut Windows Vista down, shortly after the screen goes blank,
the screen switches back on to a bright white?

The laptop is not on, but the screen is.... obviously this drains the battery.

Apparently some wine was spilt towards the QWERTY side of the keyboard

Any ideas?

Chris
 

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RELEVANCY SCORE 45.2

I bought this laptop back in September-ish of 2014. It runs perfectly fine still and always has but the image on my screen has been a problem since probably December of 2014. I know that seems ridiculous for me to just now be bringing it up but I honestly dont use it that often and only for pleasure so I always put it off and forgot about it.

The screen basically flickers blue in certain spots. Corners of windows, icons, links, etc. Its almost as if it was highlighted... I am not sure what it is. Sometimes it randomly goes away but then comes back within a few days.

If i do a screen grab of the blue flickering it doesnt appear in the jpg. So i took a picture with my cell phone. I uploaded that pic as well as my system specs to this thread.

Anyone please help lol....Bestbuy within 10 minutes told me it would cost me $200 for a new screen without even doing anything besides comestically looking at the screen and laptop. HP has been beyond awful in their "support"

 

A:HP Laptop Blue flickering screen issue!

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RELEVANCY SCORE 45.2

So my sisters laptop which will be around 3 years old runs windows 7. The issue started where it would beep on startup I never knew about this till now but anyways it would bootup fine and work etc till a week ago the screen went dead while in use and would not come back on. So i tried it myself and it would not work it powers up and the fan works but no screen so I plugged it into a tv via the blue socket and it came on the screen of the tv and the laptop I used the laptop as normal for the rest of the day then again the screen went dead. I tried the tv cable and get no picture on either, I took the ram out and put in different slots to no avail the screen dont come on at all. I pulled the laptop to bits for something to do and cannot see anything loose. Any help would be great. Just to add it no longer beeps everything powers up except the screen
 

A:Emachines E627 Laptop screen issue

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RELEVANCY SCORE 45.2

My laptop screen is dark. I can still hear the boot up sounds but I can't see anything. I tried to hook the laptop to an external monitor and still nothing. I would like to get my files off of the computer and onto an external hard drive. How can I do this?
 

A:laptop screen is dark - motherboard issue

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RELEVANCY SCORE 45.2

hi, i have an old compaq laptop running windows vista. just yesterday i was using it and i had to reboot it.. well when it booted back up and i signed in to my administrator acct..the screen turned to a solid yellow color. i can't see anything else on the screen besides the yellow. but when i sign into my kids acct, i can see the screen just fine. before all this happened, i was trying to uninstall the program called INTERNET DOWNLOAD MANAGER, which apparently had a bad key. i was trying to follow a youtube tutorial on removing the key from the .REG, and afterwards, i started having this problem. what could be causing this and how do i fix it.

A:yellow screen issue on compaq laptop

I'd try doing a system restore to see if that fixes it. Sounds like an issue with the registry entries you changed.

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RELEVANCY SCORE 45.2

Just as the title states, my new bought laptop is extremely weird. I am currently having 2 issues, and yes I've searched already(even though its hard to search when this is so confusing)
1. Whenever sound is played on the laptop, WITH and WITHOUT HEADPHONES/MIC plugged in, the left side laptop speaker lets out a static sound for a while, and if a sound on the laptop ends, it ends after like 3-5 seconds.
2. The buggiest issue I am having, is my computer refusing to be the "actual" screen. What I mean by this is that if I screen capture my desktop, the lower maybe 1/6th of the bottom and the right side is cut off, the resolution being weird.
I.E If i stream, and capture a window, and my mouse is in the middle ON MY SCREEN, the stream will show my mouse cursor to the right and a bit below of where it should be in the middle.

Please help me, as I've already tried my laptop brand's customer service GIGABYTE, and Reddit, but to no avail, and GIGABYTE takes forever for them to respond to tickets, and all they ask for is if i installed anything, etc when I got the laptop, when the issue was from the beginning.

What I have tried:
Disable/Enabling NVIDIA/INTEL HD graphics cards
System Reformat
Updating drivers
Change resolution

Thank you for your time, and I pray that someone has a solution for me... this is extremely annoying
 

A:Hard to explain issue with Laptop and screen

Hi there

If you have tried a system format the chances are almost 100% hardware related.
You will have to take it back to the seller for inspection.

The will either repair the laptop or credit you.

Best Regards
Grant
 

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RELEVANCY SCORE 45.2

This is the second time I've bought a new laptop in 2 weeks, because my old Dell's hard drive crashed.  The first replacement HP wouldn't connect to Wifi and Geek Squad couldn't help from the store, so just traded out for this new one, and that problem is solved.  I'm not sure if my Win 10 is 32 bit or 64 bit, BTW, and don't know if it matters for this issue.  I was on my laptop last night and the keyboard kept acting wonky--slow response and I'd have to hit a key a few times to get the letter/number to type at times.  Also, even though I hit the numlock key, it wouldn't stay locked.  Please tell me this is a quick driver reset.  I really don't want to go back to Best Buy again. 

A:HP - 15.6" Touch-Screen Laptop keyboard issue

Hi ,Welcome back to the HP Support Forums! I understand you are having an issue with the keyboard not responding. I will be glad to help you. Please download and install Synaptics TouchPad Driver.  I know this is for the touch pad, but sometime the touchpad can slow down the keyboard. As both are input devices. Here is a document for Notebook Keyboard Troubleshooting (Windows 10, 8). Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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RELEVANCY SCORE 45.2

New laptop, booted for 1 and a half hours, now has a green line down the screen.

The retailer wants a screen shot by email before they will even issue an RMA No and agree to accept the laptop. I took a screenie with HypersnapDX but the green line doesn't show up.

They suggested a cell phone with bluetooth / usb - but the laptop doesn't have bluetooth and the cell doesn't come with a compatible cable.

Do I have any options here - software wise to enable me to grab a pic of the green line ?
 

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RELEVANCY SCORE 45.2

i just got a new laptop with a 17 inch screen, if i pull up a web site with allot of typed wording (not graphics) i can sometimes see faint green or red almost like a shadow of some of the wording. but if i go to a solid screen it is not there.. so i am almost sure its not dead pixels. anyone else ever experience this?

edit
did some searching on the web and found the term to be color bleeding?
 

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RELEVANCY SCORE 45.2

Hello, so I have this problem with my laptop screen, My laptop is a Dell XPS 15 and not even a month old. While I was reading an article online, I thought I heard a ding sound like what it makes when it asks me for administrative permission for a program to open or do certain functions and then the right upper corner and part of the right side of my screen dimmed. As if there is a shadow over it. When my laptop asks for administrative permission it generally does dim everything but the dialogue box that opens up but never have I ever seen it dim only a section of the screen and a window never opened asking me for permission for anything.

I tried resetting my computer and it changed nothing, I also tried changing my screen's brightness and the dimmed section does get brighter with the rest of my screen but it still stays a few shades darker than the rest of the screen. I do have a warranty that would cover any repairs and fixing that needs to be done but I am hoping it is something that can be easily fixed by myself because sending it in to be looked at, repaired and then returned could take a while and I obviously don't want to waste the time if somebody knows an easy fix to this. Thanks

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6058 Mb
Graphics Card: NVIDIA GeForce GT 525M , 1024 Mb
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A:Laptop screen issue, dimmed in corner

Try booting into Safe Mode. Since that uses a generic display driver and runs minimal software I think if you get the same dimmed part of the screen you can be pretty confident that you want to get warranty service.
 

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RELEVANCY SCORE 45.2

Hey all, I'm having a dilemma.

TLDR: my new Acer Aspire E 15 laptop has a messed up screen, should I get a refund and either finance a MacBook or find a used MacBook, or try to repair the Acer?

In mid march I bought a new laptop - an Acer Aspire E 15 from Amazon. A couple weeks ago I opened it and there was a big black spot on the screen with white lines coming from it. The laptop hadn't been dropped or even moved, I don't know what caused it. But reviews on amazon said other people had the same problem a month or two after buying the laptop.

I contacted amazon and they said I can return it for a refund. I contacted the seller and they said I could send it to them for repair. However, I use my laptop for work and couldn't go that long without it for them to fix it. When I contacted Acer about the warranty, they said that since the black spot is "finger shaped" (??) it's not covered under warranty. But it is so large that it's a real problem when trying to work, or even just generally use it.

So now I have to decide whether to get it repaired or get a refund and buy a new laptop. I'm leaning toward the latter. I really want a MacBook and was approved for financing from Apple.
However, my friend made the point that computers are kind of like cars in that they depreciate in value after you buy them. So is it really worth getting a new MacBook and financing it? Or should I look into getting a used one for cheaper? If I get a us... Read more

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RELEVANCY SCORE 45.2

Hello, please help.

I have a laptop Dell Studio connected to Hitachi HDTV. The problem is that since at least 2 weeks ago when I connect the TV as a projector I am not being able to use the full recommended resolution wich is 1920x1080 because it won't fit my TV screen as it used to do.

Can you help figure out what is the exact problem now?

A:Laptop to TV output screen resolution issue

Adjusted aspect ratio on TV settings to fit the full screen.

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RELEVANCY SCORE 44.8

The screen is not all black, instead, pixels are washed out, leaving a halo in a few spots on the laptop screen, when the computer was initially started from the box. The first one was shipped and I assumed it may have been handled poorly and now the similiar with the second one. I will follow up with a call to HP, I wanted to know if the community has any screen quality issues?

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RELEVANCY SCORE 44.8

I have the laptop less then a month. Bought in Best Buy but they are making a hard time on exchanging the laptop as its a hardware issue. I'm located in Israel and bought in my recent trip to US. Can someone from HP assist? Thank you! 

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