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keyboard and mouse won't work

Q: keyboard and mouse won't work

i have "500-15ISK Laptop (ideapad) 80NT " i use win 10 on it .. suddenly i found my keyboard and mouse isn't work and also if i closed the laptop without doing shutdown to it .. it is supposed to make standby to the system automatically but i found that it makes shutdown for it self .. sorry if that upset u

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Preferred Solution: keyboard and mouse won't work

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I already have the issue that when I put my E5570 to sleep and wake it up again that the keyboard and touchpad do not work. So I have disable the sleep options in the BIOS.
Now I run into different issues.Yesterday I booted the laptop and it hang on the DELL logo, After a while it stated that my EFI file would not be correct. Force reboot and it booted straight to Windows.
What's more annoying is the fact that the laptop boot, the DELL logo is shown and then the screens go's black, as if it's not connected. SO it looks like it hangs.BUT an external monitor through HDMI does work and show the windows logon.The keyboard and touchpad also do not work.External mouse and keyboard do work.
So pretty much I got a brick when I do not have external display/keyboard and mouse available.
When I reboot the laptop it works fine again.Am I the only one with this?Loads of issues with the laptop and wondering if I just have a faulty laptop...
Clean Windows 10 Pro install is done 5 times.Used the  DELL Command Update to install all drivers and patches.Issues keep existing...

A:Latitude E5570 - Black display, no resons to keyboard/touchpad - External display/keyboard/mouse do work

I have been spending a lot of hours in troubleshooting this week.
Diagnostics are 100% ok.
Reinstalled Windows 10 about 15 times.Installing drivers by hands, installing drives trhough the dell update management application.The issues keeps existing.
To sum the them up:- Cold boot (laptop is off) to Windows. Keyboard/Touchpad do not work. (Reboot and they work again)- Resume from sleep. Keyboard/Touchpad do not work. (Reboot and the work again)
After I got the laptop I installed 32Gb of RAM and an 512Gb Samsung 950Pro PCIE M.2 NVME drive.The drive should be support as Dell states on the product page and in the manual that PCIE with NVME is supported.
"Advanced features, like industry-leading M.2 SATA and M.2 PCIe/NVME solid state drives, provide data transfer speeds up to 4x faster over traditional hard drivers. "
In order to get the drive visible and running on PCIe I had to disable the sata controller in the BIOS.This way the drive is detected in Windows as an PCIe NVME capable drive.
Just to verify if the issues I went back to default with the delivered 256Gb M.2 sata drive and 8Gb RAM.To install Windows I had to turn the Sata controller back on.
Installed the drivers manually updated WIndows and tested.The issues do NOT occur.
Retested by installing the drivers using the Dell Update Application.The issues do NOT occur.
So I figured out that the SATA controller somehow is the guilty part for all the issues.I mean when enabled to ACHI or RAID the sleep and non... Read more

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I installed a new video card and uninstalled my old video card drivers yesterday. When I restarted my computer my mouse and keyboard wouldn't work(lights weren't on either). So I tried different usb slots and unplugging and plugging Em back in and nothing was working. I've since realized that it has to be a software problem because when I go into bios its reading them both and I can use both of them while I'm in bios, but when I go into windows they don't work or light up. Any help please!!

A:Mouse and keyboard won't work

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I'm not sure which category this should be under so I just picked one. We have a Dell Dimension 3000 that is used as a backup computer. However, just recently it's not recognizing any keyboard or mouse plugged into the usb ports. We've tried each port but to no avail. What would cause this? Is this something that I would have to have it serviced? For financial reasons, I'm hoping not. Any help or suggestions would be greatly appreciated.

A:Keyboard and mouse won't work


does it recognise any device such as a webcam or a pendrive..?

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So I have a Lenovo y410p and to not burn out my battery I take it out and keep it plugged in. Well while I was playing a game my friend unplugged it and it instantly shut down. I started it back up and my mouse pad doesn't work, my mouse cursor in gone completely(never shows up at all.) I'm stuck on metro ui. My plugin mouse doesn't work, only thing that works on my keyboard is The brightness up and down, and the airplane mode. I restarted it like 50 times and nothing works. Don't know how the hell to get to recovery or anything because I cannot access the computer without a mouse and keyboard. The computer starts up fine. I've never seen anything like this.. Please help me..

A:Please help!! Mouse pad and keyboard will not work.

1. Welcome to Tech Support Guy
Well while I was playing a game my friend unplugged it and it instantly shut down. Click to expand...

That was a bit desperate - were you winning
3. At this time, the only immediate suggestion I have is to shut down, disconnect power, hold down power button for a full 20 seconds.
Reconnect power and try again.

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ok it all started with me using imesh lite, i think that caused it. but after i opened the program, my msword got modified. when i restart comp. my hal.dll got corrupted so i had to use xp disc to repair along with some oher sys files needed to boot up comp. Afterwards my keyboard and mouse don't work. it says: This device cannot find enough free resources that it can use. If you want to use this device, you will need to disable one of the other devices on this system. (Code 12). so i been uninstal the driver and disable it, but no use. the keyboard actually work on start-up but after windows load it stops working. Right now i have to use on-screen keyboard and usb mouse. l hope some an help me out with this. Thanks.

A:Keyboard & mouse don't work!


Originally Posted by ecko

ok it all started with me using imesh lite, i think that caused it. but after i opened the program, my msword got modified. when i restart comp. my hal.dll got corrupted so i had to use xp disc to repair along with some oher sys files needed to boot up comp. Afterwards my keyboard and mouse don't work. it says: This device cannot find enough free resources that it can use. If you want to use this device, you will need to disable one of the other devices on this system. (Code 12). so i been uninstal the driver and disable it, but no use. the keyboard actually work on start-up but after windows load it stops working. Right now i have to use on-screen keyboard and usb mouse. l hope some an help me out with this. Thanks.

What you have now has a technical term for it. It's known as "A Mess"
Not your fault, really: You didn't know what to do and so you did what you thought was the right thing.

What you should have done is run anti-mallware software (Sybot S&D TX, Spyblaster, AdAware SE) or a specific iMesh removal tool. (if there is one).
(I have no idea what iMesh is, but I'm assuming its yet another peice of malware/spyware/adware junk)

But, it's too late for that. Now you've got a mess in your system registry and more than likely you also have an infected (maliciously modified) kernel.

What to do? Well, I hope you backed up your files before you did whatever it ... Read more

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My mouse and keyboard stop working as soon as sign in page appears, from what I have learned MS update caused an error and I can fix it but I can not get into safe mode on win 10 ,I jump thru the hoops after alt 10 but once I click on any option it asks for my password which does not seem to be the one I use regularly so it will not let me go further,any ideas how to get to safe mode or to correct this keyboard mouse problem

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Have a home built computer which was a great machine, but now the mouse and keyboard will not work either in the usb ports or the ps-2 ports. The computer will boot up to windows xp login but not further. Help!

A:Mouse and keyboard will not work at all


sounds like windows has stuffed its drivers, boot from your XP CD and run the repair option.

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My keyboard and mouse are USB HID type devices. When I try to boot to safemode, etc, the software for the kb & mouse don't load, so I'm dead in the water with being able to communcate with the system.

Is there a way to "activate" these devices during dignostic modes?


A:Keyboard & Mouse don't work while...

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  i have "500-15ISK Laptop (ideapad) 80NT "  i use win 10 on it .. suddenly i found my keyboard and mouse isn't work and also if i  closed the laptop without doing shutdown to it .. it is  supposed to make standby to the system automatically  but i found that it makes shutdown for it self  

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my printer went out tried to install a new printer, in the process of installing new printer my computer froze. Removed printer cd, still nothing. Turned computer off. Now when I turn computer on I can not get past the photo screen where you enter your password. Keyboard and mouse does not work. I have a HP Pavilion
P6-2330 PC and the new printer is a Brother MFC-J480DW. Not sure if this is enough information to get help with

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I've got Windows XP Home installed on a PC. The owner of the PC, after Windows prompted him to install some sort of mouse/keyboard software used with new hardware, lost the use of his mouse and keyboard. This may or may not be the problem, as he's had the same mouse/keyboard/computer combination for about 2 years.
I can't get past the welcome/log in screen (the same thing even happens in safe mode). Both the keyboard and the mouse are plugged in via the green and purple ports on the back of the computer (sorry, I can't remember what that's called at the moment). The mouse is optical and my brother (the computer owner) says that the red light on the bottom of the mouse came on in Safe Mode, but it still would not work (nor would the keyboard).

Any and all help would be very much appreciated.

A:Mouse and Keyboard don't work

Is it possible to uninstall that sotware thru the Contol Panel's Add/Remove Programs.Another option may be to use System Restore and roll the system back to a date prior to installing the software.See..Windows XP System Restore Guide

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hey guys, i just inserted an older pci e graphics card compatible with an old system im rebuilding, it recognises it fine and works, however when my pc logs on after boot my keyboard and mouse (USB) don't work at all, not recognised it seems, at first i thought it was power, or the lack of it, so i replaced the stock 300watt with an OCZ 750watt psu and tried again, still the same, any idea why my usb devices arent active?

A:USB keyboard and mouse don't work

bios must have reset and keyboard etc not enabled have a look in there

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On my laptop when it is turned on Vistaboots up to the login screen.
But the touchpad and keyboard don't respond to any commands.
I can't get into the Bios because the keyboard doesn't work. Even a mouse
connected via the usb won't work.
I've tried the Power off/remove battery/Hold 10 Second trick... and nothing happened.... what now?


A:Keyboard & Mouse Do Not Work At All!!!

Make and Model of the laptop please. Anything happen prior to this - left the laptop in the car, spilled drink, haven't turned it on in a few days, etc. The more information the easier it is to get some advice.

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My mouse was behaving erratically, and I saw that the device manager had about 5 copies of HID drivers with triangles warnings. I uninstalled one of them, and now I can't use my usb mouse or keyboard in windows. I can boot up to cd rom with BartPE and have keyboard and mouse control, and can f8 into safe mode, but then keyboard and mouse no longer work.

Is there a driver file I can copy over the corrupted version to correct this?

A:HELP! Mouse and Keyboard don't work

Uninstall all the drivers with yellow triangles beside them and reboot.

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I have a Gigabyte GA-K8NE mobo and use a Logitech MX700 cordless mouse attached to a usb port. When I attach my keyboard to the PS2 port windows reports that the device cannot start and it won't work. If I uninstall it and reboot it works until next time. If I plug my mouse into the PS mouse port the both work but the mouse says for best results it should be plugged into a usb port. At the moment I have an old PS2 mouse plugged in and am using the logitech on a usb port. It is working but I wondered if anyone could suggest another solution please?
Thank you in advance

A:PS2 keyboard won't work with usb mouse

"At the moment I have an old PS2 mouse plugged in and am using the logitech on a usb port"

Confused by this statement. Two mice plugged in? Or do you also have a logitech keyboard? I have the same mouse. With the adapter it's plugged into the PS2 port and has been for years.
Works fine. Although someone may have the answer to your problem, I won't worry about it and just leave the Mx700 plugged into the PS2 port. Do you have a lot of USB devices plugged in and are you using the MB USB ports or a hub?

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I really need someone to help me please!
i bought a new case and installed my Asrock motherboard on....now it will not recognize the mouse nor the keyboard....so i borowed from a friend a ps2 keyboard and mouse it will not work either.
what can i do....i really need your help!!!!
the computer starts and goes to the log in windows xp but i can't use any of the usbs or ps2.

A:My Ps2 keyboard or mouse won't work!!

So fundamental an error, that you must get an answer out of Asrock, or return the motherboard. Get on the phone with their tech support. They will most likely have you return it after a couple of tests.

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My computer was operating fine until I unplugged the Logitech USB mouse from the front USB to move it to a rear USB. Now niether my mouse or keyboard will function. I've tried another mouse with no success. I've restarted the computer using a restart button on the tower, no success there either. When I turn it on my screen shows no error messages and looks normal.

I tested my USB using a flash drive. Usually the computer will recognize it and will ask me what to do with it (i.e. open a folder etc.). It does not recognize that I put the drive in.

My computer is running on XP. It was built about two years ago by a tech guy. I have no reboot CD.

I am a novice at computers, what can I do to even access the unit to address this problem?

A:Mouse & keyboard won't work

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I have an old computer probably about 5 or 6 years old but I didn't make note of the brand. I have a few that have been used for workstations and one of them recently started beeping really fast while booting during the memory check but would go through post and but would finally hang while windows was starting.

Tried some different memory, with same result. But if you unplug the keyboard & mouse or at least one of the two, you don't get the rapid beeps during the memory check and it starts windows 2000 normally. Kind of sucks without a either the key board or mouse though?

Tried another keyboard & mouse but nothing changed.

The computer is old so I don't want to waste too much time on it but has anyone else ever had this happen?

I think I had something similar once and reloaded the os & then it worked again.


A:Don't work with mouse AND keyboard

Mayby it wouldn't hurt to check for updated drivers, just in case.

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I just gave a friend of mine an older computer that hasn't been used in about 18 months. The last time it was used there were no issues. But, when I hooked it up for him neither the mouse nor the keyboard worked in the PS/2 ports. He bought a new mouse that uses a USB port and it worked. So now he is going to try a keyboard that uses USB. But, this will take up all of his USB ports and he wont be able to use his thumb drive with the computer.

So, my question is this -- Is there a way to get the PS/2 ports up and running again with out taking it in to be repaired?

Any and all help/suggestions are appreciated.


A:Keyboard & Mouse won't work

Try uninstalling the drivers and reinstalling the latest version from the manufacturers website.

When you turn the computer on boot to BIOS with the problematic kb + mouse plugged in. To boot to BIOS you usually tap F2. Does the keyboard respond in BIOS? If so then you do not have a faulty controller or keyboard, it will be a problem with the drivers or OS. To remedy you could then install a fresh OS which should sort it out for you.

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A friend of mine has been having some problems with his computer.
He has a Compaq...its about 3 years old.... The mouse and keyboard are detected fine......just the keyboard will not work at all.....the mouse will let you click once and then it will not work at all......We have tried hundreds of things.....

Let me know If you can suggest anything?

A:Mouse and Keyboard do not work!!!

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I just recently received my computer back from my neighbor who supposedly fixed my Windows XP E-Machine T-5212. I got a virus on the computer and the only way to fix it was to install new software. I had Windows XP Media Edition on it but my neighbor installed Windows Professional Edition. I hooked up my wireless keyboard and mouse to the correct ports in back and they wont work. I even tried a wired mouse and keyboard in the ports and they don't work either. From what I was told my neighbor installed a completely new motherboard because my old one either burned out or wasn't installed correctly. My wireless keyboard and mouse run through the same cord - one plugs into a USB slot and the other is green that plugs into the mouse port. Batteries are brand new so there shouldn't be any reason for it not to work. I am decently computer savvy and I know my basics. Someone please help I would greatly appreciate it. Thanks.


A:Mouse / Keyboard Don't Work

Did you install the Wireless drivers for WinXP?

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Hello. 2 days ago, I was uninstalling Kaspersky Internet Security, after reboot mouse and keyboard don't work (kb is ps/2 and mouse USB) and after turning off the PC with power button, keyboard was still on, and I could turn on the computer with any button on keyboard.

Never had something like that.

Keyboard works in Bios. I disable option to turn on the computer with keyboard - that doesn't change a thing.

First what i did is put CD with win xp turn on recovery consol and from there I replaced files (sam,security,system,default,software) from restore folder with date before this issue, but that dosen't fix my problem. mouse and keyboard still don't work, which is odd.

Then I repleced the driver i8042sys, but this also do nothing.

Then my firend told me to repair partion with windows xp by windows xp CD I did that and during instalation of devices i've got an error "Failed to install one of the core component which may affect driver functionality The most recent driver that worked will now be restored" and I have to click OK.

Thing is, in this installation mouse and keyboard also don't work and I can't finish repair because I can't give a command to proceed. I've check different mouses and keyboards with USB and PS/2 ports, also check all the ports. Nothing.

On my other hard drive I have win 8 consumer preview and in this system keyboard and mouse work. Why I think this is the issue with motherboard is that ... Read more

A:mouse and keyboard don't work.

Hello, mehow89 and welcome to TSG.

I've taken the trouble to put your post into a certain paragraph structure, lest any reader gets as breathless as your original version sounded. And just gives up after reading the first 10 per cent.

I think your English is fairly good and should now be more easy to decipher.

Although "shouting" down keyboard and PC is rarely a solution and merely annoys the neighborhood.

But readers may now also understand that you meant "shutting down"

Please be patient for reply.

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My Windows 7 emachine computer's keyboard and mouse does not work. My computer loads up normally, but I cannot type my password in and my mouse is stuck in the center of my screen.plz help

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ok it all started with me using imesh lite, i think that caused it. but after i opened the program, my msword got modified. when i restart comp. my hal.dll got corrupted so i had to use xp disc to repair along with some oher sys files needed to boot up comp. Afterwards my keyboard and mouse don't work. it says: This device cannot find enough free resources that it can use. If you want to use this device, you will need to disable one of the other devices on this system. (Code 12). so i been uninstal the driver and disable it, but no use. the keyboard actually work on start-up but after windows load it stops working. Right now i have to use on-screen keyboard and usb mouse. i don't wanna just format harddrive, so if theres other prossible solution. l hope some an help me out with this. Thanks.

A:keyboard & mouse don't work!

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I have a dell optiplexe sx280, Win xp pro, Sp2. I had removed the mouse to use on another pc. Put the mouse back and now the keyboard and mouse does not workin Windows. Did this with power off. PC boots up ok, but gets to a point where windows give a message "found new hardware and asked if I want to let it find it one time. But I can't get the mouse to move. Can't use the keyboard either. But I can get it to work while its in the test dianogtics mode. Doen't work in Safe Mode. I just can't seem to get it to work in windows.

A:Mouse / Keyboard don't work in Win xp

Is the mouse plugged into the same USB slot as it was before?

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My computer was working fine this morning, then it went into hybernation mode. I tried moving the mouse, but nothing happened, so I rebooted. It went to the welcome screen and neither the mouse (serial) nor the keyboard (usb) would work.

I tried the keyboard and mouse (also serial) and the keyboard (serial) from another computer and they wouldn't work either.

I cannot get into the BIOS settings because the keyboard won't let me push F2. It won't let me get into the boot menu because it won't let me push F10. I tried the restore disk, but it asks me to press R to restore and none of the keys work.

Anyone have any ideas?

A:Keyboard and mouse won't work

At first when I read this I thought you may want to try disconecting any peripherals, usb's etc. and that may solve the conflict. But since they won't work on another PC, It could be something else, could you reach the post on the other pc. Its unlikely for mouse and keyboard to be damaged like together.

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hi iv had vista installed on my laptop(acer aspire 3100) for a while now it was broke at first then i managed to fix it but now the problem is my mouse and keyboard no longer work in addition to that my usb ports do not work aswell so i cant plug any spare ones in iv tried fn+f7 people have told me to try and run bios but i dont think they understand the fact of my keyboard and mouse dont work and if the usb dosent work aswell how am i suppose to get their so im pretty stuck

A:Keyboard and mouse don't work

try starting the computer in safe mode, power on and start tapping the f8 key ...see if the keyboard/mouse will work there.

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The USB Keyboard & mouse work outside the OS in the bios or if I boot to a diagnostic screen. Both the mouse and keyboard stop working (lights go out) as soon as the OS hits the splash screen during bootup. The keyboard and mouse also don't work in safe mode. This is a Dell XPS 200 Running WinXP Media edition sp2. Diagnostic mode can be accessed and all USB, keyboard and mouse functions pass diagnostics.

This computer was getting a Stop 24 BSOD and I had to physically remove the HD and connect it to another computer so I could run chkdsk. Once chkdsk finished and the HD was moved back to the original computer it booted all the way up but neither the mouse or keyboard works. Windows firewall is preventing me from getting into it remotely so I am stuck. The computer is just sitting on the Welcome screen.

Any ideas? Thanks.

A:USB Keyboard and mouse don't work

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Here is the skinny. I was using my computer today and went out for a bit, and when I came back, the mouse and keyboard did not work. It does that sometimes when my moniter goes into power saving mode, and when I reboot, the problem is fixed. This time however, I rebooted and it still did not work. The mouse and keyboard were on and detected, but would not respond to any mouse movemet, mouse clicks, or keyboard commands, so I could not enter windows. I decided to boot into safe mode, and did. Even in safe mode, they did not work. I noticed that the keyboard and mouse worked fine in BIOS and bootup screens and pretty much anything before loading windows. I then noticed that the mouse and keyboard turned off at some point during the windows loading process, which they did not do before. It is noteworthy to mention that I got a BSOD with the IRQL_driver not equal to or less than error before, but ignored it and kept using my computer, as it was not a repeatable error that I had noticed. So I decided maybe it was just the ports, and to switch to different USB ports. This also had no effect. I cannot run the CHKDSK as I cannot use it without a keyboard or mouse... I also ran the built in hardware checking tool, and it found nothing wrong with the USB ports. Could this be a driver conflict of some sort? If so how can I fix it without booting into windows?

My comp is a Dell XPS400 running Windows XP Media Center Edition with SP2.

A:Mouse and Keyboard DO NOT WORK

I ran CHKDSK from a boot CD, that did not fix it either. Any help here? (Please read my post and dont just pass this topic thinking I am some idiot who does not have them plugged in or something.)

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Hey everyone,

The mouse and keyboard won't work at all on my Dell Inspiron 5305 desktop. They won't even work on the boot screen so I have no idea how to fix this. It just happened all of the sudden with no event that I'm aware causing it. Any ideas would be appreciated.


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I'm having A software issue. I have tested my PC with both USB and Standard Mouse and Keyboards. The USB Mouse is the only one working.

What caused the problem?

I have an idea as to where it may have started.
I loaned one of my Computers to A friend for A couple of months.
Out of gratitude, he upgraded my OS from perfectly working and legitimate copy of XP, to A pirated copy of XPpro. I'm not exactly sure how he went about it.

I want to reset my computer, but I'm not sure how to do it without A keyboard.

Any help would greatly appreciated.

A:Help! Keyboard and Mouse will not work.

Stay away from pirated versions. They will cause you problems. If you still have your original XP installation disc, reformat your HD from DOS and reinstall you legit version of XP. If your USB mouse is working, you should be able to backup your data before doing the reformat. If you have a second HD move your data there. If not, and you have a CD burner, move them to a CD, otherwise, move them to floppies. It's tedious, but better than losing your data. Once you've backed up your data, run start/run/cmd and enter format C. Otherwise, reboot and keep pressing F8. This will give you the option to go to command mode Again enter format C.

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When I tried to recover my Windows XP files, I got this pop-up message after recovering and restarting my computer:

(in the installation window)

" The file "asms" on Windows XP Home Edition Service Pack 1 CD is needed.
Type the path where the file is located, and then click OK.

Copy files from:

The problem is that I CAN'T click OK because neither my mouse or the keyboard is working at that part of the installation... What do I do? How can I press "OK"?


A:Mouse And Keyboard Don't Work

What are you using, wireless mouse and keyboard?

If so you may have to use a more generic keyboard and mouse to install xp, then switch back once done.

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I was using my laptop and then put it to sleep. A while later, I opened the lid and my keyboard & built-in mouse aren't working. I restarted it to no avail. Device Manager says, "This device cannot start. (code 10)" when I click on the mouse in the device list, but it says the keyboard is working. I re-installed the mouse driver, also to no avail. Not even system restore (to a restore point made two days ago) worked. Kaspersky found nothing.

I have HijackThis and DSS logs, if that means anything. I'm running Vista Business on an HP Pavilion dv2500 Entertainment PC.

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My keyboard and mouse won't work since Windows 10 did an update yesterday.

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I have a cpu (Dell Optiplex) running windows XP Pro that I just saved from the recycle pile. It's not that old and could be a good machine. However, a service takes care of these cpus and makes them so that people can't add anything to the cpus such as more memory or new keyboards or mice. Does anyone know how to unblock something like this? I tried restore factory settings in bios but that didn't work. Please let me know if you can help.

A:Mouse and Keyboard won't work

Hi wimtalker, and welcome to BleepingComputer.

In the movie "Cool Hand Luke" there is a famous quote... "What we have here is failure to communicate". And I suspect that is part of what is happening here.

First, when you refer to a CPU, are you referring to a PC (Personal Computer)?

What service are you referring to?

Adding RAM or making any other physical changes that don't involve changes to the BIOS that the manufacturer may have locked can be made.

Would you please post the model of the computer?

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I just moved, and when I set up my computer (which I might add was working fine at the old house), everything worked fine until my friend and I tried to set up dual monitors. The mouse worked for a few minutes, and then quit. My tablet came to the rescue, and I've been using that ever since. Well, when I finally dug a mouse out of one of the boxes and hooked it up, not only did the mouse not work, but the keyboard refuses to work now as well. Please help me here, I'm desperate to get back on my own computer!


A:can't get the mouse or keyboard to work~

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2 days ago i was just surfing the internet and checking my mail.then suddenly,my keyboard and mouse stopped working.i tried doing something in BIOS setup,but i just can't come up with an answer.can someone help me with my problem?
thank you!

A:keyboard and mouse don't work

Quote: Originally Posted by simik

2 days ago i was just surfing the internet and checking my mail.then suddenly,my keyboard and mouse stopped working.i tried doing something in BIOS setup,but i just can't come up with an answer.can someone help me with my problem?
thank you!

Welcome to SevenForums!

-Did you tried unplug the devices, stop the computer and re-plug everything and restart the computer?
-Check the battery of each connected devices
-Does the light on the connected key still blinking?
-Run a full scan for malwares & virus
-Test on another computer if does works
-Then, if not go to the retailler ask and test the wireless/bluetooth key for an exchange.

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My power supply died one night and computer would not boot. Bought new PS and hooked it up. Computer boots fine, keyboard works to get me into setup & boot menus but keyboard and mouse do not work at all once XP boots. Safe mode has same results. Tried different keyboard and mouse and same result. Both keyboards and mice work fine on other computers (one XP SP2 and one Vista).

Have PC Tools Firewall and it shows internet activity OUT as maxed out while I am looking at my desktop. Unplugged router and need help. Computer worked fine prior to PS going dead. Very clean (2 mo. from clean boot/ wipe and very regular antivirus (AVG) and adaware scans as well as Spybot) as far as I know, but I cannot check without help.

Please help me get my computer working! Thanks!

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A friend of mine bought a Microsoft Wireless Optical Desktop V2.0 Keyboard & Mouse USB/PS2 combo on my recommendation and it's acting well wierd and therefore making me look a clown, but that's not a first :?

Basically, she plugged mouse & keyboard combo in, followed the instructions in the .pdf file that told her to download the intellipoint software and install, hit the sync buttons and voila, the mouse and keyboard worked fine. No problem there.

However, every time since then that she boots up her pc, it's hit and miss whether the mouse/keyboard will work or not. She often will have to reboot (ie hold in the power button) on her pc up to 4 times before the mouse/keyboard work ok. Sometimes (like once in 5 boots) it works first time.

The wierd thing is the usb transmitter with the 3 flashing lights on top; if when the pc boots up there are no lights, the combo works fine; if one of the lights stays lit, they don't work.

Any ideas?

AMD 2600+XP
Asus A7V8X mobo via VT8377 apollo KT400 chipset
512MB pc2700 DER SDRAM (1 DIMM)
GeForce FX5200 agp
onboard AC'97 sound
Maxtor 80GB 7200rpm hd ata/133
Sony DVD RW DW-D22a
NIC rj45 through to D-link 4-port router for 512MB BB
Award Bios revision 1005 (5/8/03)
XP home


A:Wireless MS keyboard/mouse don't 'always' work

Many people experience this type of problem. A lot of it has to do with electrical interference and/or radio and TV. The electrical lines in the wall messed up mine. You might first try making sure that there are no electrical cords, radio, TV near by. If that doesn't work try moving the computer to a different location and farther away from the monitor.

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I recently had some problems with a bad PSU, and I stripped down the system to just run with mobo, RAM, CPU & GPU to find the problem (didn't know which part was faulty). I got a new PSU, installed everything, and booted.

While POSTing the lights on the keyboard go on and out (which is normal), but when it says "press DEL to enter BIOS setup" it has already stopped working. It goes on booting into Windows where I found out the mouse doesn't work either.

When I plug the keyboard out (whilst in Windows) and then back in, the PC gives one short beep. (it does not do this for the mouse, however). After the beep it still does not respond, though. There was a "found new hardware" dialog open, but I don't know what it was for, and since I can't use any of the peripherals (mouse & keyboard) I can't install it either.

So then I tried clearing the CMOS (I have an MSI K8N Diamond Plus with a handy red button ). When I boot, it gives me a screen that says "CMOS Checksum Bad". Accompanied with my obvious swearing and cursing, it gave me two options: either go into setup or load the system defaults. But the keyboard doesn't work so I'm stuck!

So yeah after five weeks without PC I finally get it to boot and then this happens. Please help me out.

A:Mouse/Keyboard don't work after POST

Do your mouse and keyboard have ps2 or usb plugs?

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Just wondering if anyone can help me.. I have a HP 760N , WinXP-sp2, 2.4 gig, 1024 ram, 256 meg video, 2-120 gig HD.. but my issue is after updating HP keyboard software sp26593.exe from their update site.. my keyboard/mouse doesn't work. Freezes.. no lights, keys, sounds. nothing.. yet everything starts ups, loads, boots up just fine... I have to reboot and even so sometimes that doesn't happen.. I have tried everything on their site but still doesn't work... tried moving USB ports, tried new mouse and keyboard...(HP) also wondering if I can get rid of ps2.exe... thanks for your help...

A:Keyboard/mouse doesnt work......

have you tried re-installing the drivers? if not, try that and see if it works. also you can try deleting the keyboard and mouse from the device manager. reboot the computer and let windows re-detect the keyboard and mouse again and see if that helps you out. good luck

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Hello SevenForums Community
I have been trying to install Windows 7 Ultimate but mouse & keyboard wont work as soon as I get to the installation screen ( where I chose the language ). I have installed the same ISO on the same system several times before, only this time it doesn't work!
My PC is custom build and the specs can be found at my profile.
I have tried to plug mouse and keyboard to different USB hubs including USB 2.0 and 3.0 with no luck. Also USB support in Legacy mode is enabled.
P.S. I use portable Pendrive to install, my PC uses the UEFI framework and I dont have access to any mouse with PS/2 cable.
Thank you in advance.

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Hello, I am using the MBAM 1.51 version with W XP sp3. I did a full scan of my C:\, because my search bar was redirecting me to a different sites. When it finished it found like 26 alerts. I was busy at work and just clicked "delete all" and restart not paying attention to what I was deleting.
When computer rebooted Windows opened normally, but now i can not do anything with my mouse or keyboard, they just wont move. If try "safe mode" keyboard allows me to move arrows to select "safe mode", but again once windows opens neither mouse or keyboard work.
Any ideas of what i can do folks? Thanks.

A:Mouse & keyboard don't work after using MBAM.

That happened to me a few months back. I can only say that MY problem was due to ID Vault, a keystroke protecting component of the free antivirus protection from my internet company. You might want to check if you have something like that. Sometimes protection software willl disable or "injure" components of other protection software I think. I couldn't even log on when it happened, because I couldn't type in my password. It was definitely a pain in the neck. If you can determine whether or not you have keylogging protection (I think that's what it's called), then you can post the information and one of the experts can help you fix the problem. I can't give you any advice on how to do it because I'm not qualified. It's just an idea of where to start looking. Good luck!

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on start on second computer windows xp starts ok with blue screen and all icons, however pionter will not move using the mouse or keyboard, on "safe start" the keyboard works OK, the mouse does not, both devices OK on other computer, i cannot access any icon or "start", "run" etc.

A:mouse,keyboard do not work, ok on other computer.

Are the mouse and keyboard USB devices? If so, have you tried using different USB ports?

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Help!! I was running several applications and my computer seemed to crash--the screen went blank and I got no response from the mouse or keyboard. When I pushed the power button, the screen came on & windows shut down normally. Upon restart, neither the keyboard or mouse would work after windows started. I turned it off and restarted again, going into BIOS and the keyboard worked fine. Upon exiting and continuing startup, again no response from mouse or keyboard. Possible contributing factor: about half an hour before the mouse/keyboard problem started, I got a huge static shock when I touched my mouse. But then I used the mouse with no problem for ~30 min. ?? Any ideas?

A:Mouse & keyboard don't work after startup

Static shock from your mouse? And soo... your mouse is made of some metal alloy? Is it a PS/2 keyboard or USB connection? You might try unplugging them both once Windows starts booting up. Then put both plugs back in once it's all loaded and restart the computer. By doing this, you are looking for evidence that Windows reinitialized at least the USB drivers for the mouse. You might also try a System Restore.

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