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Portable USB3 drives - appalling performance

Q: Portable USB3 drives - appalling performance

Hi there

IMO these portable USB3 self powered (passport) type drives are a total con with regard to performance -- I get SLOWER performance from these plugged into a proper USB3 port than I do from an older 7200 RPM Hitachi laptop drive connected to even a USB2 port via a SATA==>USB2 cable,

(Not talking about large mains powered external USB3 drives -- these work fine).

Am I alone in this or is this a general sentiment. Note the laptops I've been using have a genuine USB3 (blue) connector with two sockets on the disk end and am not using a hub.

I'm still happy to use these small drives as they are 2GB - quite a decent capacity for a portable pocket size drive - but the performance leaves me seriously "underwhelmed".

I know that 7200 RPM laptop HDD's are as rare as hens teeth these days but USB3 advertises itself as being capable of up to 10X USB 2 speed. My observation has been very different so far (apart from as I have said the full size non portable external MAINS powered USB3 drives which DO work as advertised).


Preferred Solution: Portable USB3 drives - appalling performance

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Portable USB3 drives - appalling performance

The passport ones are probably those that get the 5V power from the USB port only. Bigger / 7200rpm drivers require external power supply providing the extra power mainly 12V (up to 2A) and we don't need to think twice which one of these drivers performs better.

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When I open the BIOS the pen drives plugged into the USB3 hub are not listed in the "Boot priority settings", however, if a pen drive is plugged directly into the PC USB3 or USB2 port it appears in the "Boot priority settings".
Once booted into Windows 10 all USB2 and USB3 pen drives in the hub are recognised.

The hub is an "EasyAcc USB 3.0 7 Port Bus-Powered and Self-Powered 2-in-1 Hub ".
The Mother board is a Gigabyte GA-990FXA-UD3. All the latest drivers are installed.

Is it possible for a BIOS to see pen drives plugged into a hub? I am not sure whether I was unlucky in my choice of hub and chose one with the limitation of being blind to the BIOS, or this a normal for all hubs?

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Hi there.

Be careful of buying some of the newer USB 3 DVD writers (with Blu Ray reader / writer).

These come with a USB3 cable for attaching to USB3 as standard and have a second power slot where you attach this into a USB2 slot to get the 5V power.

My Laptop that I mainly use doesn't seem to have enough power to drive the hardware even when the laptop is connected to the Mains.
Attaching it to USB3 slot + USB 2 slot on my NAS it works perfectly -- so ensure your laptop can deliver enough power to the device.

I've since returned it as I wanted it for my laptop. BTW Amazon do actually seem excellent in taking returns etc -- no probs whatsoever in spite of a lot of criticism amazon gets these days (regards Tax etc etc).

Just a warning - some of these modern really light laptops and power efficient tablets / surface Pro etc etc might not deliver enough power for using these USB devices.

(I could have made it work with my own 5V power supply -- but the whole idea was NOT to carry all that junk around).

This is one area I think unless you specifically want Blu Ray where the OLDER technology works best -- a dropping to bits USB2 writer working fine even on the new laptop. !!!


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I was wondering what the best way to make sure your external drive is functioning as it should?

Also, how much damage is done if your drive loses power abruptly?

Also, why would someone want a larger drive that needs an additional power source compared to a portable drive?

A:Checking Drives for errors and difference between portable and large external drives

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Since the availability of USB3 on the market, there has been a lot of guessing – and disappointments – regarding the performance of this new external attachment option. In this article I will try to clarify some facts that rule the speed of the various disk attachments.


For simplicity reasons, I will use Megabytes (MB) as the discussion unit. I convert 1MB from 10Mb (Megabits). That is not quite exact, but that is close enough. One byte has 8 data bits and 1 control bit. In addition, there is control information when a file is written to disk.


The data I use for this analysis is from my systems. Those are not absolute numbers. You may see different numbers on your system depending on your hardware configuration. If you run the Atto tests on your system, you will get your numbers and can compare.

Disk performance

It is important to understand what you can expect from your disk(s). Rotating disks will typically have Read/Write speeds between 60 and 100MB/sec, some are a bit faster. But this applies only if the blocks are rather large – 128KB or larger. If the blocks are small, e.g. 4KB as the Windows NT systems mostly use, the R/W speed will be significantly lower. 4KB is also the formatted blocksize on the current disk hardware.

If you want faster R/W speeds then you can choose an SSD. They provide speeds up to 350MB/sec for Reads and somewhat less for Writes.

The ... Read more

A:USB3 - The performance mystery

Very informative article Wolfgang. I am just now playing with my first SSD and I must say performance isnt what I expected, although MUCH better that rotating drives.

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Hi there
Am I the only person on this board who seems to find it impossible to get any performance improvement with USB3 over USB2. I've had several machines and several different devices -- performance is not what I expected - especially on READS. Copying files to local fast HDD so no network involved or other contention.

Any ideas or does W10 hate USB3 HDD's.


A:Can't ever get decent USB3 performance (on several computers)

Did you try an SSD instead of HDD over same USB3 adapter ? just to see where is the bottleneck.

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I have a HP laptop 8GB Core i5-4288U running windows 8.1 (HP Pavilion 15-p151sa)

It's pretty fast and copes with loads of tabs open on Chrome - this is my only need - don't use much else

I have an external monitor on the HDMI connection
I need a 3rd USB monitor
I read that this hogs resources and CPU
Will I be OK with my setup?


A:Adding a 3rd monitor on USB3 - how much is performance affected?

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I put in a SSD drive and now my two USB3 drives don?t work. I hook up the 2 USB3 drives and installed the drivers and one work for a little while but the other wouldn?t work at all. With the other hard drive I had in before that my Windows 7 was on both USB3 drives work just find. I called up Western Digital and you only have a 30 day tech support and can buy one for $14 or send them in. But they work fine until I put in the SSD drive. Does anyone know why this is happening?

A:USB3 Drives don't work

There have been a lot of teething troubles with USB3 interfaces and drivers.

I'd take a look at whether the motherboard has any updated BIOS builds available.

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Hi there
Sharing a LOCAL USB3 HDD with windows I'm not getting very fast transfer for USB 3.

Local USB 3 HDD attached to a VM machine on Windows HOST. HDD shared with Windows and VM via SAMBA.

Transfer speed though seems slow for USB 3. EXT4 file system is usually V. Fast even through SAMBA.

Any ideas anyone. File is only around 1.2GB so not huge to transfer.


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Hey guys.

I am having the weirdest problem. I tried "Googling" for solutions to no avail. Even searched this forum. My USB3.0 Hard Drives keep self ejecting.

Now let me elaborate on my problem.

I own 2 USB3.0 external drives, one is an Apacer 500gb drive the other is a WD elements 2tb drive. When am copying files to one of them the other self ejects then re-mounts itself out of the blue. And other times the drive I am copying to self ejects then re-mounts resulting in corrupt files.

At first I thought it was a Windows 8.1.1 issue, so tried it on Windows 7 same issue. I checked to see if my motherboard USB3.0 drivers were installed, and indeed they were.

Note that am currently OC'd to 4.1ghz. And USB3.0 Chip is Fresco FL1009

Please help ! I cannot use ANY USB3.0 HDD until this is solved. USB2.0 is ok though xD

Thank you...

A:USB3.0 Hard Drives Keep Self Ejecting

There may be mb 3.0 drivers installed; but what about the drivers for the drives themselves? have you tried updating those?

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I just got a new Dell Precision T7810 at work. When I plug in USB3.0 external hard drives to the SS USB 3.0 ports, they connect as USB2, and get the balloon popup "This device can perform faster". I have tried everything - uninstalling and re-installing the latest USB3.0 controller drivers and chipset drivers (from both Dell and Intel), using ports in the front and back, unplugging all other USB hardware, with no luck. I am confirming the drives are connecting in USB2 mode with USBTreeView software. The drives connect as USB3.0 on my laptop (also confirmed with USBTreeView).

I am running Windows 7 64-bit Enterprise.

Any help would be appreciated.

A:Drives will not connect to USB3 host controller

Tried a USB 3.0 port (blue ones) at the back of the PC yet?

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Hi there

Now these exist (SATA USB3 connectors) you've now got extremely FAST external laptop PC drives !!!!

If you've replaced a laptop drive with an SSD don't ditch the old drive unless it's REALLY old. If your machine has USB3 use a SATA==>USB3 cable to the PC laptop drive and have it as an external drive -- works SOOOOOPER FAST.

(SATA to USB2 is fine too so in any case don't "Bin" the old drive --use it for backups etc).


A:Sata==>USB3 adapter Now really GREAT use for old laptop drives

this adaptor is the best way to broke the connectors on the drive. If you want to use an external HD, better use an enclosure like this one, it cost only $ 19 ;

if like me you need a bench r solution to transfer info for many drive , a dock station is the best for not damage the connectors

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I've spent the past few days tryng to help a friend sort out a mysterious case of dissapearing USB3 external drives, but it has me stumped.

LGA1155 Gigabyte GAZ68A-D3H-B3 Rev 1.0 motherboard with latest F13 BIOS
Etron EJ168 USB3.0 chip with 2nd from latest driver (version
Antec NEO ECO 620W PSU
Windows 7 Home Premium SP1 x64 fully updated

USB 3.0 External Drives:

Both devices are less than 4 months old, purchased new a few weeks part from the same store (OfficeWorks).

Typical sequence of events/symptoms:
Both USB devices are displaying fine in both Explorer and Disk Manager, and work exactly as expected. Absolutely no trouble with the devices at all. The LED light on the disks are lit up.

After an indeterminate time (typically somewhere between 1 to 3 hours), the devices dissapear (no longer show) from Explorer, as if they have been physically removed from the USB 3.0 ports - there is no disconnect sound (ding-dong) played. The LED lights on the devices stay lit as normal. Opening Disk Management, the devices are NOT shown. The disks appear to be disconnected from the computer, but they are definately plugged in and powered.

If I physically unplug one of these devices, I immediately get the the disconnect sound (ding-dong). If I then plug the device back in, the connect sound (ding-dong) plays, and after a second or two, th... Read more

A:The mysterious case of the dissapearing USB3 external drives ...

I had a similar problem at one point. You may want to try disabling and then enabling the automount feature in diskpart. Sometimes this will reset the automount feature if it is not working properly.

Open an Elevated Command Prompt. The commands are:diskpart
automount disable
automount enable

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I would like to put my passwords etc on a portable usb drive but would obviously need some security in case it falls into the wrong hands. Can you advise me on this please ?

A:portable usb drives

You use a program designed to store passwords and run from a flash drive.

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I've been looking into this for a while, though was curious if anyone had more insight?

It seems that portable drives are hard to make over 1.5 TB because power over USB has a hard time powering more. Also, with the floods in Taiwan in 2011 it seems the HD market was hit hard.

What are your thoughts on 2 TB portables, and think we'll see them in 2012?

A:When will 2 TB portable drives come out?

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I need a portable hard drive to backup picures an movies & files ,Does any body no of a good one at lease 1 TB , i have 2.0 usb ports . Any help would be appreciated Thanks in advance

A:portable hard drives

I personally like to buy a regular 2.5" laptop drive and a case to go with it. Saves you about $20 compared to the factory made and takes about two minutes to put together.

Newegg.com - Vantec NexStar CX 2.5" SATA to USB 2.0 External Hard Drive/SSD Enclosure (Supports 7mm, 9.5mm, 12.5mm HDD/SSD) - Model NST-200S2-BK

Pick a drive with the capacity you need. I wouldn't pay extra for a super fast drive since it's going to be running off a USB port anyway.

Newegg.com - Notebook Hard Drives, Laptop Hard Drives

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I use a few portable USB drives with my Zinwell media player. I safely remove the drive from the player. When I plug in back into the pc, I get a message asking if I want to scan for errors. It does this each time I plug it back into the pc. I had a Seagate player and the same thing happened.

Tried plugging the same drives into an XP pc and the check errors message did not appear. Is this just a Windows 7 thing?

A:Portable Hard Drives

Sounds like you have some security option enabled to scan removable drives. It's not inherent to Win7. Check your security suite for the setting.

And welcome to Seven forums.

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Hi There,

I have recently copied all my CDs on to my itunes.
I'm thinking now it would be a good idea to be able to quickly back up the itunes folder.
At present I have it all on an external hard drive.
Should anything happen to this I'd lost all my music - not good.

So I'm after a portable external hard drive, approx 20G.
Doesn't have to be particularly fast transfer, as I'd only be backing up about once a week.
Also, I'd rather it be USB power based as I can't really be bothered to scramble around behind the desk plugging things in.

Any suggestions?

A:portable hard drives

You have a huge pool to choose from and it keeps changing all the time.
I have a couple of little 40GB Smartdisk Firelite external drives which have worked without problems. They have both USB and Firewire versions, but I've never tried the Firewire. They run on a single USB cable but you can buy an optional mains adapter if you wish.
The only niggle was that they were both bought from Staples, a few months apart, yet they use different drivers for Windows 98SE.

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I just wanted to know what software is good for use on a Portable Hard Drive?


A:Software For Portable Hard Drives

You need to be more specific on what you mean by program. I can only guess you're talking about back-up software. The 2 more popular ones are Acronis Tru Image and Norton GhostAlso take a look at our Freeware Applications thread

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What is the correct way to disconnect a USB portable drive from a Win7 system running Windows PE (during image capture/deployment)? Can I just pull out the USB connector or is there a safer method?

A:Disconnecting Portable USB drives in Windows PE

Try to make your removal drive offline with diskpart tool then eject it.
Hope it helps.
Alex ZhaoPlease remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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For use with my laptop, which has a rather small hard drive, can I load programs such as Adobe Photoshop, CorelDraw, etc. to my portable hard drive and run them from there, like haveing 2 hard drives in my computer?

A:Programs on Portable Hard Drives?

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i bought a 200G portable hard drive so i could transfer files form my home pc to my work g4 apple mac. but i did the stupid thing of formatting it on my pc so now it refuses to work on the g4. is there any way to deformat the disk or install a new driver that enables use on both. please help me as i have to complete a contract in the next week and this is killing me.

A:unformatting portable hard drives

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I run a computer repair business, and my customers really appreciate it when coming to their homes is an option. They simply dont want to bring the tower to my home shop. As such, I thought it would be a great idea to become completely mobile, where I could carry everything I normally would need or use in a single bag to solve or repair most computer problems. This has worked very successfully, until I decided to purchase a western digital portable hard drive from ebay. Everything was fine until a couple weeks ago, when it started emitting a general clicking sound, and continuous spin and stopping sound. I hadnt even had the hard drive for 2 months yet. Obviously the last thing I wanted to hear on a hard drive (I had just backed up a customers data after reformatting their system too). Did an RMA on the thing, sent it to western digital for replacement. So in the meantime, I still needed something to back up customers data with. I bought a seagate portable Freeagent go 250 gig from walmart. Pulled it out to back up a systems files, and wont even show up when I plug it in. Listened to the hard drive up close, and sure enough its doing the same thing as the western digital drive. Just not the clicking this time. I've only had this one for a little over a week. And so, I'm in a dilemma of sorts, as what I should do about this situation. Seems to me that although portable, which is very nice, packing these skimpy portable drives in with my other gear doesn... Read more

A:Portable hard drives unreliable?

I have had this happen with my WD Passport drive if it was not getting enough power from the USB port. My university has those Dell monitors with USB ports in them and whenever I connect the drive to those I get this. The USB ports in the chassis work fine though. The drive light is usually dim if it isn't getting enough power.

Tried another USB port or cable to see if that fixes the problem?

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I have 2 USB powered portable hard drives (1 is a WD 2TB drive and the other is a WD 3TB drive. My problem is it will only let me transfer one video file at a time from the 2TB to the 3TB drive. When I click on multiple video files nothing happens. When I only try one it transfers over. Both drives are NTFS. Is there something I can change to allow it to move multiple files? Thanks in advance for everyone's help!!

A:Tansfer Files from portable Hard Drives

Might help if you told us the operating system you are running and how you are trying to transfer them? Are you trying to move them or copy them? Are your trying to drag the selected files from one open folder to another? Are you doing a copy and paste between folders?

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Hi there,

I have today downloaded and installed the Update Windows 10 Home 1903. It went pretty smoothly on the whole, although I had to change some of my settings and other bits and pieces I didn't like about the new set-up.

However, I have found that after the update, my portable USB hard drives and flash drives won't automatically open now. I have to find them in Windows Explorer and click on them myself. They used to open straightaway when I plugged them in. Has anyone any ideas on how to fix this.

Thanks in anticipation.


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I have always imaged my Windows 7 laptop using the in built Windows system image back up and it works great. A couple of times I have restored the image to get me out of a hole and it worked every time.

Anyway over the weekend I went to take an up to date image onto my USB 3.0 WD My Book Hard drive. I plugged the USB drive into the power strip and heard a loud bang like a balloon being burst. I quickly unplugged the USB drive. After a change of underwear I flipped the breaker back up to restore upstairs power. Everything came back to life indicating the problem must of been with the USB hard drive. But bizarrely when I tested the WD drive at another power strip it lit up and seemed to still be alive!!! So I put it down to one of those unexplained things and proceeded to start the windows image of the laptop. It took a while because it was backing up 650 gb of data and hadn't been done for nearly 6 months. After about 2 or 3 hours it was nearing the end of finishing the image backup when suddenly I got BSOD on Windows 7. Pretty annoying. I force powered off the laptop and rebooted windows. I decided to try and start the imaging off again but now the USB HD isn't detected by windows when I plug it into any of the USB ports. I tested the ports with a couple of small USB flash drives and they were detected just fine. So the problem obviously lies with the WD drive. I am just worried by the BSOD and whether that may of risked damage to my windows installation being disrupted dur... Read more

A:Are portable USB hard drives ok to use for Windows Image?

Yes, no problem. The external drives that require their own power supply are generally 3.5" drives while the smaller drives that can be powered via the USB port are generally 2.5" drives. Neither is "safer" or more reliable so it's simply a matter of personal preference which you use. As long as the smaller drive is large enough disk space wise to handle your backup needs then it is certainly much handier since there's no need to plug in for additional power.

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I've been receiving BSODs and after failing to resolve it, I am going to do a clean install, but I want to transfer all my files to an external which I am going to buy later today.

Regarding 1TB hard drives, are they more sensitive than devices that hold less storage space, more fragile? I have been looking at a toshiba brand and WD. Both are 1TB and have 2.0 and 3.0 capability. Despite my research and due to my indecisiveness it is hard to pick between the two. I just don't want a drive to fail on me.

Thinking more about it, would a smaller hard drive be more reliable? I am open to getting a seagate or WD at 250 or 320 gb.

I don't know too much about portable hard drives besides the obvious, so if you could help clear up my confusion, I will greatly appreciate.


A:Questions on portable hard drives (1TB and various brands)

There really is no difference in hard drive brands so I wouldn't get too hung up on which brand to buy. I don't think there is any benefit to getting a smaller drive now over a 1TB. 1TB drives have been out for a long time now, the only time you want to be a bit cautious on buying a big drive is if its the biggest that company offers at that point in time.

For example, a few years back someone (I forget who right now) made a 1.5TB drive and it released with bad firmware causing very early failures - that got 'fixed' with a firmware update, but drives still had an abnormally high failure rate so I think there was something really wrong with those drives initially. Later releases of the same drive were fine. So, don't buy the biggest you can find and things will be fine.

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Has anyone purchased a Western Digital Passport portable hard drive recently? The reviews I'm reading are saying that they ship with software installed that cannot be deleted and that mounds a virtual CD drive when connected. I'm wondering if perhaps these reviewers just aren't savvy in deleting partitions using 3rd party utilities or if there really is something in the firmware of the drive that causes this behavior.

Or does anyone recommend another brand for a portable drive? I need a portable drive because an external power source is not practical in this case.

A:Western Digital Passport Portable Drives

DoubleHelix said:

Has anyone purchased a Western Digital Passport portable hard drive recently? The reviews I'm reading are saying that they ship with software installed that cannot be deleted and that mounds a virtual CD drive when connected. I'm wondering if perhaps these reviewers just aren't savvy in deleting partitions using 3rd party utilities or if there really is something in the firmware of the drive that causes this behavior.

Or does anyone recommend another brand for a portable drive? I need a portable drive because an external power source is not practical in this case.Click to expand...

I dont know about that but.............they have changed the interface to where it plugs in though.
So basically you cant take it out of the case...pull off the usb adapter and toss it in PC...or just toss it in your old enclosure.
I remember reading about it here in the forums a few months ago.
IMO this is a big deal versatility is now taken away.
My next purchase will be a seagate......only after a little research ofcourse to make sure they havent done what WD has.

For whats its worth..My hdd in my laptop right now started out as a WD passport...I took the seagate out and put it in the WD enclosure..complete with Vista still on it as well as the recovery partition.
I still use it to back up files...I just copy them over to folders I created myself....works great.

Also to consider in regard to seagate is people like the backup software if you decide to... Read more

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I used to know of a security system for usb flash drives and pretty much any portable storage.

It used auto-run and a batch file to automatically send an email containing the IP address of any computer that it is plugged into(Except computers in witch you say are ok)

This way, if your flash drive is stolen and used on a foreign computer it will send you an email with the IP address of whoever stole it.

You can use their IP address to locate their location and/or report them to the police.

Unfouruanetly I cannot find the files anywhere on the internet.

If you know what im talking about and perhaps have a link to the files, please post it. Thank you.

A:USB Flash Drives and Other Portable Storage Security

Hi and Welcome to TSG,
I've seen such progs for laptops, for instance http://www.absolute.com/solutions-theft-recovery.asp but not flash drives. If you want to secure data on your flash drive (and keep a backup copy elsewhere) you could use the well regarded (free) TrueCrypt in 'traveller mode':

I hope this helps?


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Hi, I have a WD My Passport Ultra portable drive which comes with password protection to secure the data in case of loss. But I also have a Seagate one which does NOT come with such a feature. Is there another method I could use to password-protect these drives, perhaps built-in to Windows 10? I would probably prefer that anyway because I don't like using the pre-installed software that comes on portable drives...

A:Is there any way to password-protect portable drives we connect?

If you have Windows 10 Pro or Enterprise you can use BitLocker.

This seems to be free:

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My computer is having trouble reading more than 1 portable external hard drive at the same time.

It will read my ac powered external hard drive (3.5') and 1 other portable hard drive(2.5') just fine, but when I try to plug in two portable hard drives, my computer only reads one of them. Both drives are powered on when they connect (Both light up and I can feel both of them running), but only one shows up in My Computer.

Note: Occasionally both drives show up when I plug them both in, but then eventually one of the drives becomes unreadable; All I see are bunch of empty folders (which are suppose to be filled with my stuff).

Note 2: Both drives are western digital. I've tried a toshiba one in the mix, but still get the same problem

Anybody know what's going on? Is this common with the new usb 3.0 portable hard drives? (i'm only using the usb 2.0 ports though)

A:Cannot read multiple portable hard drives

Have you tried different USB ports or tried a repeater. USB only gives out so much voltage. I still have USB DVD drives that have a double ended USB cable so it could pull power from two ports.

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Hi, I have a project called "Business on the Front. Party in the Back" in which I have turned my decent M93p Tower into a I7 7700 GTX 1060 6GB and 12TB Gaming Beast. Everything works fine except for the USB3. There is a really helpful thread about the fornt panel pinout of the Thinkcentre case. But it is mssing the USB3 connection of the M93p tower. It has a custom connection for the mainboard as seen in thsi picture:  Anyone knows if there is a adaptor or a DIY way to connect this to a standard USb3 Mainboard connection like this:   

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I do not understand the way antivirus/antimalware/spyware products relate to being portable and existing on a USB flash drive when the main computer's hard drive would or could have some other security and protection product installed. Most or at least some products installed on the hard drive let you program to only scan the flash drive? Do you need to be sure that real-time protection for the portable one on the flash drive is turned off in order to even use this flash drive? Can real time protection for the portable security protection product on the usb flash drive be set to only monitor the flash drive and not touch other directories on the main or hosting computer?

Continuing - If we put a portable security protection program onto flash drive and try a scan with the host computer's main security & protection program, scanning the usb flash drive, would the portable av/antimalware be shown as a threat?

A:portable security&protection products on usb flash drives

Continuing - If we put a portable security protection program onto flash drive and try a scan with the host computer's main security & protection program, scanning the usb flash drive, would the portable av/antimalware be shown as a threat?Usually not, as the signatures that might trigger other AV are encoded and thus prevent this.

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I was wondering what the best way to make sure your external drive is functioning as it should?

Also, how much damage is done if your drive loses power abruptly?

Also, why would someone want a larger drive that needs an additional power source compared to a portable drive?

A:Checking Drives for errors and difference between portable and large

Ok mate try one of the hard drive testing tools Seatools SeaTools for Windows | Seagate

plus the disk surface test with the Partition Wizard Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.
click on the drive you want to test click on surface test and then Apply at the top it might take some time to do with a large drive though.

Personally I don't like large drives for this very reason ls it and you lose a lot.

The power source is self explanatory really it is probably because the power required via the USB connection is not adequate to run the drive.

As for data loss in a power outage well once it is up and running just go through the data and see for yourself.

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Hi,I?m writing here to express my frustration with HP?s support and service. I need to express this in public in some way, since HP Support seem to take advantage of the fact that you can only contact them in 1-on-1 calls by being rude, insulting, arrogant, and unhelpful. Back in February, I purchased an HDX-16 notebook from Costco. Immediately upon starting up the computer, I noticed small black lines on the screen. Within a few days, I returned the product to Costco. They acknowledged the problem, and offered to replace the unit with another brand new laptop. They didn?t, however, have the same model available, so I was offered any other equal-valued machine, or a full refund. At the time, I really thought the HDX-16 was a great laptop, and preferred to keep this same model. The people at Costco told me to contact HP to see if they would replace or repair the laptop. I did. This is where the incompetence began. -          I spoke to an HP representative on the phone, described the problem in detail, and was assured that it would be replaced or repaired at no cost to me. I asked if he was completely sure, since going the HP route would mean that I would turn down an offer for a complete refund. He assured me again that I had nothing to worry about.-          Very shortly after this (a few more days perhaps), I again called HP to confirm the situation. I informed the repr... Read more

A:Appalling HP Support

Have you tried to return it to Costco since? I think they would take it back since they know of your original problem and telling them of HP's terrible service, I bet they will take it back.  

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Hello and thanks for any help you can provide.

I have been having issues with my ASUS motherbord, I recently cleaned and re-formatted my main HDD, after doing this i re installed windows and all my normal drivers, motherboard, cpu, gpu, etc. But for some reason every time I install my USB3 drivers for my motherboard I get a driver failed to install and the little yellow indicator next to the driver in device manager. I am still running on the same HDD I was before with the same Windows and all the same hardware. I dont know what else to try I have tried getting the drivers off the internet instead of the disc that came with my motherboard as well as installing and re installing multiple times. And after being sufficiently frustrated I clean and re-formatted again to see if that would help. All other ports and software is functioning as it did before, this is the only issue I have had.

P.S. I did, yesterday, remove 2 of my ram sticks (they were slower speed, than my other ram) but this hardware change was well after I had given up on fixing the USB3 ports/drivers. All of my system specs are in my profile.

Any Ideas?

A:ASUS M4A89GTD Pro/USB3: USB3 driver issues

Can you please right click my computer, go to properties, then to Device manager, choose the troubled driver, right click it, hit properties, then go to the Details tab, then in the Drop-down menu select "Hardware IDs" and post the info here?

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A file on my portable hard drives says it requires system permission but when i give it system permission it still doesnt let me delete it, it bother me, ive scanned it with 3 virus programs and it's not a virus.

A:A file on my portable hard drives says it requires system permission

Have you tried right-clicking that file and choosing Take Ownership then afterwards, try to delete it? That's what I would do first.

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Hi everyone

I am trying to resolve an issue regarding opening ODT & ODS files from an exFAT portable SSD drive via a PC running Windows 7 Pro (64bit). The problem is that trying to subsequently access the file causes the program to lock (freeze) at the initial opening screen (it doesn't actually get as far as opening the file) with the only way to recover being to pull the power from the PC and reboot.

After that the SSD then has to be checked and the corrupted file system repaired. Once done the file can be accessed if it's moved or copied to the local disk (NTFS formatted).

I have tested the above on two separate PC's running Windows 7 Pro 64bit with exactly the same results. Testing on 2 x Windows 10 PCs works fine i.e. you can access and open the files without issue.

At first I thought that it was every type of file but it looks like it's only Open Office files that are affected with all other types (PDF's, JPEGs, MS Word documents*, etc, etc.) opening as they should.

*Open Office files are able to be opened with MS Office without issue.

I found this out the hard way after buying a 500 gig Samsung SSD formatted by default with exFAT. To eliminate this drive I also carried out the same tests on a 64GB memory stick with exactly the same (bad) results.

At the moment the only way around this is to reformat the drives using NTFS but I've had issues with this type of format in the past with regards to file permissions plus the exFAT format can be used ... Read more

A:Open Office 4.1.2 Files UNUSABLE on exFAT portable drives

I think that the problem is the Office you have on your PC. Witch office you have on the PC, MS office or Open Office?
You are trying to open by double click on explorer or by File open form inside office?

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In the past few days, after I did web work on the NIMH site for psychology, my computer has picked up the extremely bad habit of going on its own to some very ugly porn sites. It happens when I click on any continue device on a website (for example, an "enlarge this picture" on the Target stores website). I have found two temp files that may be the culprits. Neither file will delete. No matter if I use Norton or any other utility, the files won't delete, so I suspect them.

The files are:

C: Windows\temp\perflib_perfdata-3d0.dat
C: Documents ~1\BF~1\locals~1\temp\JETEF1F.tmp

The names and extensions (ex: JETEF1F.tmp was JET65C7.tmp yesterday) change from one moment to another.

The two files may not be the issue, but I strongly suspect them.

Can anyone give me some suggestions on this?

Thanks much.

A:Hijacked to Appalling Sites

hi, welcome to TSG.

Download hijack this from the link below.Please do this. Click here:


to download HijackThis. Click scan and save a logfile, then post it here so
we can take a look at it for you. Don't click fix on anything in hijack this
as most of the files are legitimate.

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Anybody know of a beta-driver for USB3 and a Z77 Intel chipset? (on a MSI mobo)

My USB3 is so sloow compared to same port in Windows 7. My daily backup of files, drawings and reports takes a LOT of time. This might be a windows 8 killer, if Intel and MS can't solve it.

A:USB3 - still missing a new Intel USB3 driver

Have looked at this:

Re: Msi z77a-gd65 usb 3.0 Problem

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HP ProBook 470G1 running Windows 7 64-bit Ultimate Plugged a Seagate 2.0TB USB3 Expansion Portable Drive into one of the left side USB3 ports and PC popup message said "This USB mass storage device can transfer information faster if you connect it to a super speed USB 3.o port".Started a Windows backup on C: drive with 230GB of data. Stopped backup after 12 hours and only 47% complete.Copied files between C: drive and Seagate drive and checked Detail. Transfer rate was between 25 - 30 Mbps.It appears that the USB3 port is running at USB 2 speed.Can anyone assist me with this problem. I am a novice Windows user.

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Hi there
Has anybody found any USB3 cards yet that actually give anything like proper USB3 speed on a Mobo that didn't originally have any USB3 cards.

Most of the stupid PCI-e cards have transfer speeds little better than decent USB2 devices. Comparing a decent USB3 external HDD transfer speed on a laptop equipped with USB3 ports the speed was much faster than the same data being transferred using the same HDD connected to the USB3 card on the Mobo.

Both machines running W8 x-64 enterprise on identical Samsung 840 SSD's -- laptop CPU is average Intel i3 (not even an i5). Laptop had 8GB RAM, Desktop 16 GB RAM, Desktop CPU AMD PHENOM QUAD. Data transfer was an 8GB file to the INTERNAL SSD in both cases -- so the speed should have been similar or even faster on the Desktop rather than the laptop.

I have to conclude from this that USB3 expansion cards are just a 100% TOTAL WASTE OF MONEY if you have an older MOBO -- but would be interested if anybody else has better experiences. You used to be able to get full size cards for SERVERS but these just don't seem available any more. The stupid Pci-e one's are all that I can find.

If the Mobo has native USB3 ports then the card might be OK but standard Pci-e at 4X or 16X is just TOO SLOW.


A:Any decent USB3 cards available for non USB3 mobos

Hi Jimbo,

Just curious; which PCI-e standard does your older motherboard support and have you verified what speed your expansion card is actually running at (x4, x8, or x16). The only reason I'm asking is because it seems like a PCI-e 2.0 (x16) capable expansion card should give you better results than you are reporting; however, if it is running at PCI-e 2.0 x4, then I wouldn't even bother looking for a different expansion card. Just my two cents.

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Just converted from XP to 7 but the basics of the desktop icons are a shambles.
Win XP for desktop icon text has sharp white text with a subtle grey drop-shadow.
Win 7 has each text character with a black edge and the text is varying between white and shades of green as a result, like you get on the edge of objects in photos from cheap cameras, with a dark drop shadow. The whole thing is poor and soft to read and makes my expensive monitor look like a pile of junk.
Its bad on the eyes. I have never seen such poor icon text and have had OS's dating back to win95.

Win 7 very much at fault here. Progress its not, stoneage it is. Wish I had XP back !

What is the fix ?

It would appear to be Clear Type text which when I untick it , makes for something matching XP however it wont let you exit there, there is a next and a next etc etc and even just selecting next without selecting any choices now sees the text in this forum window for example have lost its former decent thickness and its now poor to read, the favourites text has gone from black to something black with green flavouring. Its messed up the rest of my PC but fixed the desktop.

How can one untick ClearText and not have to then progress through that wizard, and keep everything else ok ?

I have prior to this tried for the windows and pause key> advanced system settings> performance settings route, unticking drop shadow and nothing happens, add to that untick enable desktop composition and text is now fine, B... Read more

A:Win 7 desktop icon text quality appalling

I have XP & W7 installed (and Linux Mint) all on the same PC.
I haven't noticed this issue.

Are your graphics drivers up to date?

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Well the service from HP just gets worse. Not only did they not repair my touchscreen the first time it failed, they have made me wait a week for an uplift of the computer so that it can go for a second attempt to repair it and having waited a week for this uplift, taken a precious day's holiday and sat in all day waiting for them to come for it they have not turn up to collect it. They did not have the decency to let me know they were not actually coming.  When I phoned to find out what was going on they said they would have to arrange for the courier to come back but he did not come in the first place. So now I have to wait even longer for  the repairand take a second day's holiday to be here.  I have been patient, gave them one chance already to have it repaired. Agreed to a second repair which HP are clearly not taking seriously and are wasting my precious time.  This is an appauling service. I think it is time to escalate a complaint and get a refund.

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Hi all,

Since a while, my USB3 hub is acting up and offering only USB2 speed for my WD Elements external drive. If ever I plug the drive directly into the laptop's USB3 ports, it recognized as USB3. But through the hub, Windows says:
The hub is a TP-Link UH700, which has 7 ports (actually 2 4-port hubs internally daisy-chained together). The manufacturer just relies on the proper Windows drivers installing automatically.

In my computer, it recognizes the USB hub twice: once as a USB3 hub and once as a USB2 hub.

I've re-installed the Intel USB3 Host Controller and Root Hub already twice now and forced the Intel drivers also onto the USB hub that wouldn't be able to find any other drivers. So they use both iusb3hub.sys

Through reading I've found the little gadget USB Device Tree Viewer, so I'll attach the log from that in case anybody can something out there. (In the file, search for "Intel(R) USB 3.0 eXtensible Host Controller" and continue reading from there.)

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Hi im back with new problem but today my problem is Now i have 1tb samsung sata drive and another 320gb when connect both of them the strange thing is that each and every hard drive vibrating like and it suddenly stop or and start sound what is that..?? and when i connect a single drive everything is working fine please help me out for this annoying problem...

A:two drives strange performance

Are those internal drives or USB attached.

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