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Problems installing latest WIN 7 service pack KB976932

Q: Problems installing latest WIN 7 service pack KB976932

Anyone else having a problem ? This update fails repeatedy to instal via Windows Update. I have successfully installed the
System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2011] and run the hotfix. I have also run the "fixit" routines and allegedly repaired all of the MS Update "problems" but still the service pack update fails ....

Preferred Solution: Problems installing latest WIN 7 service pack KB976932

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A: Problems installing latest WIN 7 service pack KB976932

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I'm trying to install Windows 7 Service Pack 1 x64 KB976932 but i keep getting Error 8024200D.

1) did start SFC Scan 5 times - no noticeable error notified. "Windows Resource Protection did not find any integrity violations."
2) downloaded the "System Update Readiness Tool for Windows 7" for Windows 7 x64
3) started it and attached the logs
4) found an entry in the forum for this error but didn't help. cbs.zip contains only cbs.log (made a copy cause windows wouldn't let me zip it - file being accessed)

Thanks for your help,

A:Error 8024200D while installing Windows 7 Service Pack 1 x64 KB976932

Also tried to download directly Windows 7 SP1 Update Standalone and i get error code 0x800f0818..

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So about a month ago I installed the beta service pack that came out for windows 7, just so I could have the latest and greatest from Redmond. Then yesterday I got my hands on a newer build of the service pack and went to install it, however the installer prompted me to uninstall the previous version and retry. No big deal.

So I went into control panel and clicked "view installed updates" and highlighted "Service Pack for Windows KB976932", however a button for uninstall did not appear above. I tried right clicking, still to no avail.

My question is how can I remove this service pack if it doesn't allow me to inside control panel, there has to be and uninstall .exe somewhere buried in windows.

A:Uninstall Service Pack KB976932

Under Control Panel, Programs, Programs and Features there is a View Installed Updates link. When I clicked on it and highlighted SP1 for Windows 7 x64 the uninstall button popped up and I uninstalled it no problems.

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Hello everybody.

I have tried to install Windows Service Pack 1 for OS x64 (KB976932) and it shows that can not be installed due to error 800B0100.

I followed instructions at Microsoft answers, with the Microsoft Fix, then installed System Update Readiness and ran the pack 1 but still have the issue.

As result from SUR, the file CheckSUR.log says:
CBS MUM Corrupt 0x800F0900 servicing\Packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~amd64~~7.1.7600.16395.mum Line 1:
CBS Catalog Corrupt 0x800B0100 servicing\Packages\Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~amd64~~7.1.7600.16395.cat

I download a zipped fil (lp.cab) and unzipped at C:\Windows\CheckSur\Packages in order to restore the msu file. But after the SUR execution, the checkSUR.log says the same.

How can I solve the error?

A:Error 800B0100 Service Pack 1 for OS x64 (KB976932)

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When running Windows Update, I always get error code 80073701. The help for this problem asks me to check if SP1 is already installed (it isn't) and suggests downloading it from the online download center (https://www.microsoft.com/en-us/down...s.aspx?id=5842). This also fails, saying referenced assembly could not be found error code 0x800737701. I then downloaded and ran the System Update Readiness Tool (Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2 - Windows Help), which successfully downloaded and ran Hotfix for Windows (KB947821). I tried to install the service pack from online again and got the same error code and comment about the assembly being missing. I then ran the Windows Update troubleshooter, which found no problem. I turned off the real time monitoring in Microsoft Security Essentials (my only antivirus or antispyware program) and tried to install the service pack from Windows Update again. I got the same error code (80073701) that I have been getting on every attempt for months. I did the sfc/scannow as you instruct and nothing was found, and I have attached the CBS zip file. Please help me install this service pack so that I will later be able to upgrade to Windows 10.

A:Windows 7 Service Pack 1 (KB976932) fails to install

Both SFC and CheckSUR results show no errors.
However, the CBS background shows the following errors...

2015-07-18 10:41:12, Info CBS Exec: Resolving Package: Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514, Update: BUC Namespace, PinDeployment: x86_microsoft-windows-b..oyment-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_73ab661146e7ca7a
2015-07-18 10:41:12, Error CSI [email protected]/7/18:14:41:12.904 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
2015-07-18 10:41:16, Error CSI 000001bc (F) STATUS_SXS_ASSEMBLY_MISSING #579822# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2015-07-18 10:41:16, Error CSI 000001bd (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #579707# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-Branding-Ultimate-Deployment-LanguagePack, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [106]"Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~x... Read more

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I have been trying to install the update windows 7 service pack 1.

First I tried the standard install from windows update
got the error code (800B0100)
clicked (get help with this error hyperlink) in windows update.
downloaded the System Update Readiness Tool? fix from Microsoft
Ran it all installed OK.
Then went and tried the updates again.
Wow still the same error code.
Have disabled Avast Anti-virus, uninstalled malware programs Super anti spyware and Malwarebytes.

Tried another fix downloaded (Fix it) again from windows updates link and installed it all OK
Tried again to update and still getting the same error message

I have also read the post at the address below and as anyone can see I have had the machine protected before giving it access to the internet. I will now rebuild as that seems like the only option left according to post.

I will try and keep this post updated so that if this solves the problem then i hope its of help to others.
Windows Update_800B0100 error in windows 7. 4/23/10 - Microsoft Answers

A:windows 7 service pack 1 for x64 based systems KB976932

Please attach your CheckSUR.log file so we can see what (if anything) the tool found

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A few days ago, I was updating through windows update then when it's the time to restart. The "Configuring service pack" stuck to 44% and after a few minutes, it shut down. Then repeated again ad got stuck again in 44% and it just repeats the process. I was annoyed so I pushed the power button and rebooted the laptop then after the welcome screen (or b4 dunno) It just says "Failes to configure sp or sumthing then reverted to original" then when I saw the update history I saw that SP 1 failed to install. I tried to manually install it but failed to continue because some components are missing. I dunno wat to do anymore. I'm a computer noob. Please help TT_TT

A:Windows service pack 1 (KB976932) update failed.

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

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I have tried manually, setting a different restore point, the fix it center. I do not know what else to try

A:cannot update windows service pack 1 for x64 based system (kb976932)

First clean up the file system

Please run a full CHKDSK and SFC scan....
type in the Search box
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

The chkdsk will take a few hours depending on the size
of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally
(possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
right-click on the only file that is found
Select Run as Administrator - the Elevated Command Prompt window should pop up
At the Command prompt, type


and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.

Download and install the CheckSUR tool from System Update Readiness Tool that fixes Windows Update problems is available for Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008
make sure that you get the right version

When complete, post the CheckSUR.log file, and the CBS.log file

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We received error code : 800F0A12 in Windows Update (recommended), when installing
Service Pack 1 (KB 976932) in Windows 7 x64.  Please guide in this regard with proper solution and also
avoid to give any linked pages.

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I followed all the advice on the Microsoft Help link relating to Error 0x800F0826.
I downloaded and ran the recommended Windows Update pre-install tool, but the error persists.
I also downloaded the SP1 update directly from the Microsoft Help Site. Again the installation failed with the same unknown error code as above.
In every case the download would complete successfully.
However, on restarting the computer to allow Windows to complete the installation, an installation failed message would appear and Windows would then revert to its previous settings.
Reinstalling Windows 7 isn't an option since I do not have the Windows 7 disk.

A:Windows 7 Service Pack 1 (KB976932) Fails to Install (Error 800F0826)

Go to Start/Search and type CMD, Right click the CMD results and Run As Administrator. In the Elevated Command Prompt type SFC /scannow and press enter. This will replace any missing system files.

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Windows 7 Service Pack 1 for x64-based Systems (KB976932)

Download size: 13.6 MB

You may need to restart your computer for this update to take effect.

Update type: Important

Windows 7 Service Pack 1 is a recommended collection of updates and improvements to Windows that are combined into a single installable update. The service pack can help make your computer safer and more reliable. A typical installation will take about 30 minutes to complete, and you will have to restart your computer about halfway through the process.

More information:

Help and Support:
ME: This and 33 language packs are not installed in windows 7 -Ultimate during the windows update.. Please Help me to get out of this

A:Windows 7 Service Pack 1 for x64-based Systems (KB976932) Download size: 13.6 MB You may need to r

Do you have an unlicensed copy of Windows 7 Ultimate?
If not I will help.

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Hi There
Any help with the above mentioned error? Donwloading service pack 1 but get the above mentioned error.

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I followed all the advice on the Microsoft Help link relating to Error 0x800F0826.
I downloaded and ran the recommended Windows Update pre-install tool, but the error persists.
I also downloaded the SP1 update directly from the Microsoft Help Site. Again the installation failed with the same unknown error code as above.
In every case the download would complete successfully.
However, on restarting the computer to allow Windows to complete the installation, an installation failed message would appear and Windows would then revert to its previous settings.
Reinstalling Windows 7 isn't an option since I do not have the Windows 7 disk.

A:Windows 7 Service Pack 1 (KB976932) Fails to Install (Error 800F0826)

Go to Start/Search and type CMD, Right click the CMD results and Run As Administrator. In the Elevated Command Prompt type SFC /scannow and press enter. This will replace any missing system files.

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I had a tech come to the house after SP3 gave me major problems. He took the CPU away and brought it back fixed except that when I check for updates on Tuesday a notice that SP3 has been downloaded and is ready to instal. When I ask the tech about it he says to ignore it and leave it as is. That is fine except that I received a notice that there is a critical instal and I can't get it because SP3 has to be installed first.

If I can I would like to remove the SP3 and go on about my business. It says that I can remove it by going to the add/remove section. However I can't find it listed.

Should I go ahead and instal this or just let it stay there and ignore the update notices?

Thanks in advance.

A:Service Pack 3 Installing Problems

Are You using a AMD Processor?

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I downloaded Service Pack 6a onto a floppy disk and when I unzipped the file and tried to install it on the server running Windows NT 4.0 (Service Pack 4) and got the message, "Cannot connnect to server."

What Should I Do?

A:Problems Installing Service Pack 6a

SP6a is a very large program that won't fit on a floppy. What exactly did you download? If it is a small file, it simply connects to as MS web site to download the rest of the program during install. Is the computer you are installing on connected to the internet? If not, you can select a network download for the sevice pack and download the 200-300MB file and write it on a CD.

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I have windows xp home, an amd 1600xp processor, 512 ddr ram and 120 Gigs of HD which constitutes a separate 40 Gig and an 80 gig. I have been having a problem with the computer not booting up.The system is about 4 yrs old.I recently had my computer worked on by this guy who claims to be a repairman out of his home. He tells me I have way too many partitions and I need to have just one of those hard drives and one partition. I had him to go down to 80 gigs and one partition and the computer seemed to do fine. Before getting on the web, I put spy sweeper and Norton Internet Security on it. Everything is ok so far. Then I start doing all of my Windows Updates and everything seemed ok. Then I got SP2 Service pack installed and when I went to restart it it just seems to keep going round in circles by booting up and shutting off. It won't stop doing this. I tried going into safe mode but the same thing happens. Any suggestions would be appreciated. Thanks.

A:Problems while installing sp2 service pack

Hiya and welcome

Are you still having this problem? If so, it may be that its not installed correctly, and as you can't get to a desktop. See if this helps first of all:

If your computer is set to reboot automatically after a blue screen crash, you may never get to see the blue screen. In that case press F8 after the BIOS boot phase, when Windows begins to boot from the hard disk. You may have to press F8 a few times to hit the right time.

Then select the choice (new with Service Pack 2): Disable automatic restart on system failure.

Click to expand...


If still no good, see if you can uninstall SP2 as explained here:


If you can't get to a desktop, you may have to use the Recovery Console as explained above. However, an easier option may be to use the Last Known Config:


This should take you back to before you installed SP2.



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Recently I was forced to delete Windows Service Pack 2 from my computer. The problem is when I try and reinstall it, it gets through the text saying it has installed all the files and then it suddenly says access denied, the installation has failed and then uninstalls it. Any suggestions would be very helpful.

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Hello all,
I'm new here so I hope I'm posting this in the right place, sorry if I've got it wrong.

My neighbour took his computer back to factory settings.

I have manged to get all the windows updates on apart from Service Pack 1 which doesn't come up at all??

I went to Microsoft to get the service pack there but there seems to be a whole list of files and it tells you to download the files you need??? Sorry, but I just haven't got a clue what we need and what we don't??

I would be very grateful for any help you may be able to offer.

Many thanks.

A:Problems Installing Windows 7 Service Pack 1

Is your operating system the one shown in your specs---Home Premium 64 bit?

Did you see a 903 MB file at that site, the next to last one in the list.

Probably named:



if you are asking about 32-bit Windows, you need the very last one,

windows6.1-KB976932-X86.exe 537.8 MB

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I think I found the last computer in the world still running WinXP SP1. I am helping a friend get their computer running right and I can't get SP2 to install. I am using the CD from Microsoft, but have also tried installing it from the internet.

The only thing I notice terribly odd is that when the computer boots up I get the error message, "Your SQL Server installation is either corrupt or has been tampered with (unknown package id). Please rerun Setup." I click OK and it finishes loading Windows. I don't know why the SQL server would have ever been installed in the first place.

When I run the SP2 install, it appears to go through the majority of the install, then I get an error, "Access is Denied". I click OK and then get the message, "Service Pack 2 installation did not complete. Select ‘OK' to undo the changes that have been made." I click OK again then it goes through the removal wizard.

I don't find any log files, but I don't know where to look either, to point me towards the problem. I'll try to get a HijackThis log posted within the next few minutes in case that will help.

Any ideas??

1,000,000 x Thanks!


A:Problems installing WinXP Service Pack 2

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I just wanted to let people know about an issue that microsoft has noticed as of today in regards to the update for SP2. This may help you. Not sure though. My mom just brought me her computer because she was having an issue when she would close the lid and open it, the computer would not display anything and we would have to do a hard shutdown. While attempting to diagnose this issue an error message came up about a stop message in regards to installing Vista service pack 2. Upon further research on microsoft.com in regards to this stop error, it lists issues with the install on certain systems (fit hers because it is not compatible some reason with Intel processor). So directions state to uninstall the update from the update list. After I did this the system asked me to restart it and then I got the blue dump screen. HOWEVER, we noticed after uninstalling it and rebooting the system, that not only did this fix her screen issue with the lid closing/opening option, she also gets the sound back it makes when she closes the screen. These issues did not start until after she installed service pack 2 and were resolved when we uninstalled it. Pretty scary at first because after the restart prompt we got the nice blue dump screen. But after rebooting the system it came up with configuring updates and finished the uninstall and her issues were fixed!! Yea go me!!!Just wanted to make people aware of the issue from microsoft. They have pulled the update... Read more

A:New problems after installing Vista Service Pack 2

Thank you very much for the heads-up. This may help with a lot of trouble shooting on Vista SP2 loaded lap tops having power management problems.

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Hello, I find myself in need of help again and would be so grateful for any help. I finaly took my PC back to factory settings for one more go. It has been playing up for a while now but after the latest reset, it does seem slightly better, still not good but hopefully when it is completely updated it may be a little better. My problem now is that it won't udate and install Service Pack 1. I want to get the service packs on to be able to upgrade my browser from IE7 to IE8 and then finally IE9 but when I install the update that is service pack 1, it will not install from the update. Every time that I try, it installs in a couple of seconds and says that it is installed but it is not. It keeps on coming up in the updates but still does not install. I tried to download and install it manually but when I do, it stops any sound from coming through my PC. I have tried everything to get the sound back to with no luck. I did read that the best way to put the service pack on was to allow it to update natually but it just wont do it.

I am losing the will with this PC. Please can anyone help.


A:Solved: Problems installing service pack 1

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About a week or so ago, Microsoft automatically downloaded and installed the Service Pack 2. After rebooting , I could not connect to the internet. On the advice from a Dell tech, I did a system restore back to the day before the Service Pack 2 was installed. This solved the connection problem. I have a dialup connection. I also changed the Microsoft Updates to let me know when updates are available, but not to download or install them.

I will eventually need to install the Service Pack 2 , but afraid that I will have the same problem unless I can find out why I could not connect with the Service Pack 2. I would appreciate your comments on what the problem could be. I really need to find out and correct it. I think that I have put this on the board before, but with no results. I have Windows XP Home Edition.


A:Connection Problems After Installing Service Pack 2

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Hey guys, I really hope you can help me with this as it's a very frustrating problem.
The long and short of it is I always get an error message (failed to initialize or something like that) when trying to download Windows Service Pack 1, and whenever I turn on my computer I get an error message saying installhelper.dll could not be found. I'm not sure if they're related, but they seem like they might be.
I've had this issue for a long long time, ever since one of the many updates I installed for Windows 7 since getting the computer years ago. I mostly just ignored it because it didn't seem to be directly affecting anything (though my computer is running slowly, which the internet tells me may be related to one or both of these issues), but now I'm trying to install the Overwatch beta (new game) and it's telling me I don't meet the system requirements because I don't have Windows Service Pack 1 installed. =(
When I try to install the service pack, it usually takes a while (no surprise really, it says it can take 30 mins), then asks me to restart my computer. When I do, it attempts to configure the update, but at around 13% or so it always says something to the effect of "configuration failed to initialize, restoring previous settings." when my computer boots back up I get an error message telling me that installhelper.dll could not be found, and if I check it tells me the service pack failed to install. The windows update log it has this to say about why i... Read more

A:Problems installing service pack 1; installhelper.dll missing

Do you have the OEM Windows install disk? It might be you could repair the missing files from there in the Windows Recovery Enviroment (I have Googled how to extract the CABs, rename the old ones and write the new one).

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Dear TechGuy/People/Staff

I have windows XP Professional version 2002. with 128 Mb of ram. i have a dell computer. with 1.8ghz, and i have a stable . cable internet Modem conection. Now i went to a site to download the xpsp1_en_x86.exe file. i went to a couple of site to get it. But when i finish downloadinng it. I try to open that file and a error messages comes up. saying "Not a valid Win32 Application"!!!!!! Please help. me how can i get it to work!! SO then i went to the microsoft Website. and clicked on Updates and Started installing the Windows XP Service pack 1. IT was downloading and i got to where it said: "downloading files and Patches " but Then a error message came up for that too! it said : "Service PACK 1 Setup Error" "The following error occured while Service PAck 1 Setup attempted to download the Service Pack 1 files from the Internet" so then i clicked oN REtry Button. It started to download a little more > but then ANother error message came up: saying "The following error occured while Service PAck 1 Setup attempted to download the Service Pack 1 files from the Internet" "the handle is invalid" "if this error persists after you have clicked Retry several times, go to the Windows XP Service Pack web site and select "Problems downloading the Service Pack." "This will give you instructions on how to download a version of the service pack that does not require a web connection d... Read more

A:Installing xpsp1_en_x86.exe, Windows XP Service pack 1 Problems!! Please help me asap

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I am working on a HP pavilion dv5030us laptop. The operating system is windows xp media center edition. After updating to service pack 3 the sound is garbled. It will play for a while then it starts skipping like a bad cd. Also AVG anti-virus software was installed to. I believe the problem is with service pack 3 however.
Steps I took
1. I downloaded the sound driver from HP site.(that didn't work)
2. I tried updating the drivers in device manager.(That didn't work)
SO I am not sure if this make has a built in sound card or not but any advice would be very helpful. Thanks

A:Sound Problems with Hp Pavalion laptop after installing service pack 3

Go to Device Manager...what do you see?

In any case...uninstall the audio entries under Sound, Video, & Game Controller...then try installing the sound drivers.

If it's a laptop...it has onboard sound .


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Hi can someone please help! I have 2 important updates that keep failing, I have spent hours trying to sort it and now hours trying to register on here and follow all the instructions to try fixing and logging my actions etc, and Im getting nowhere!

Ive done everything it said to do but I cant get the cbs.zip file to load on here???

These are the updates:
Security Update for Windows 7 for x64-based Systems (KB2667402) - Error details: Code 8024200D
Windows 7 Service Pack 1 for x64-based Systems (KB976932) - Error details: Code 80070490


A:Windows 7 Service Pack 1 for x64-based Systems (KB976932) "FAILED"

Please follow the Windows Update Posting Instructions and post the requested data

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On my 7 machine where the OS was installed including SP1 anyway, in comes this update today which I think is rather odd.
Anyone have any explanation for the apparent anomaly?

A:KB976932 "Windows 7 Service Pack 1" Installed Again Today??????

same here - what's cooking? geeks, help pls!

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So my grandma has commissioned me to fix her stupid machine, and it has caused me no end of frustration.

It started out quite a while ago now, I can't remember how long, but the first symptoms we noticed was that new usb flash sticks (And anything else virtually) would flat out not work. The ones she had installed previously still work, but they're the only ones. Anyhow, she can't use her new usb stick, so she calls me up and asks if I can fix it.

I notice that her system refuses to install a few updates, and no-new ones seem to be showing up. So I tried installing the service pack, and it simply won't install. It says everything is finished, it restarts, then it tells me it wasn't installed correctly.

So I tried KB947821, which was suggested by microsoft, and that started to give off errors.
So I tried the sgc /scannow in the command prompt. That cleaned up something, told me that what wasn't able to be fixed was in the logs in the CBS folder, but I couldn't open the file "Access Denied". But by now KB947821 was working again so I ran it and it appeared to have worked. So I tried the service pack but to no avail.

Sorry if I'm slightly incomprehensible, I am frustrated, and I would rather she just revert to XP. She has said that a clean reinstall of vista is a last resort though.
Please help, and I apologize if I've left anything out

A:Myriad of problems; updates failing, drivrs not working, service pack not installing

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me again.. just wondering if SP2 was the latest and greates or am i not up to date..

A:Latest Service Pack

sp2 is fine
please keep on the thread you initially started .. we can be more helpful to you that way.
good luck

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I have office 2003 installed in PC. If I try to open an office file created in Office 2007 in another PC, system failed to recognize it. Is there any service pack available for office 2003 for upgrading it?

A:Office 2003 latest service pack

Office 2007 Compatibility Pack

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A:counter strike in NT? latest service pack

closing duplicate, view this thread
Please don't post same question twice.

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I recently reformatted my computer. I have reinstalled Microsoft Accounting Professional 2007 & 2009 and  Window 7.But I am unable to open files. I need the service pack ( latest version) for Microsoft Accounting Professional 2009. Can anyone email
me the latest service pack for Microsoft Accounting Professional 2009 ? Thanks
MY email: [email protected]

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Can someone please tell me how long it should take to install Service Pack 1? It downloaded lightning fast, but the install bar took over an hour to get to the end and it has been at the end for another half hour without anything happening like telling me to restart the computer or finalising settings, etc

A:installing Service Pack 1

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A game I am trying to play requires service pack 2. I have the download rdy to go, but what happens to all my stuff that I have now? Its says I need to back up files, do I lose everything on my computer??

A:About installing Service Pack 2

Three words....Backup, Backup, Backup! This is a safety measure for you. It's not a requirement.

I recommend you running a program called Macrium Reflect Free Edition. It will create a system image of your hard drive the way it is NOW and makes it super easy if you need to restore it.

A tutorial on how to use can be found here:
Imaging with free Macrium - Windows 7 Forums

If you choose not too backup your system at the VERY least create yourself a system restore point, which it will do anyway. But just to be sure create it yourself.
System Restore Point - create

Take Care,

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I have tried many, many times to install Vista Service Pack 1. I can download it and it installs to the point where it reboots and tries to do the configuration. Unfortunately it stops when it reaches 8% and tells me that the installaion has been unsuccessful. I have gone so far as to uninstall my firewall and anti-virus and to go into MSCONFIG , Services then hide all Microsoft Services, Disable All and Startup Disable All but without success.

I am working with Microsoft (which provides free help) but thought that perhaps someone else may have some helpful advice.

A:Installing service Pack 1

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I am having a problem installing Vista Service Pack 1 on my Lenovo pc. Although I have downloaded it several times, I inevitably get to a point in the installation where the computer has re-booted and tells me that it is doing the configuration. Once it reaches 8% it tells me that the installation has failed and it is reverting the changes. The Lenovo Forum I consulted had no suggestions and Microsoft suggested that it was probably a problem exclusive to Lenovo computers. I was going to forget it and wait for SP2, however I keep getting reminders that the pack is ready for installation.

I should mention that I have tried the installation with my firewall and anti-virus not only disabled but removed altogether.

A:Installing Service Pack 1

Is it the standalone SP1 or the one offered by Windows update.?
If the formaer, then it is some hardware on lenovo which is not yet supported by the SP1 drivers. If you have not yet been offered the update via Windows (MS) then that is the confirmation of this.

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I've been having problems logging onto my computer.I keep getting a blue screen coming up saying an error occured and windows has had to shut down.It then gives a couple of suggestions and says dumping physical memory.It is a bit of a lottery as to whether the computer will start up properly once its been turned off.I've been told installing service pack 2 will fix this but when the download is complete and the file is extracting I just get the message 'the system cannot find the the file specified' and that the installation did not complete.Does anyone have any advice?

A:installing service pack 2

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Gateway computer, came with Vista installed. During a routine download/install of updates SP1 showed up. It successfully downloaded but will not install and gives error code 802460007

"windows has encountered an unknown error... Update failed"

I also have another problem that may or may not be connected, not too sure on how these things work. I try to connect to new available wireless networks by clicking on the little computer to computer icon in the lower right hand corner and opening the "connect to a network" dialogue box. I double click, or click on "connect to available network" and where it used to pup up a place to put in the password, the screen just goes away... never to return. I try to use the manual connect and it does the same thing.

A:Service pack 1 not installing

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I try to install it, and I get an error about how atapi.sys is open or in use by another app, and that makes SP1a angry.

It's being used by a process called "System"....

I can't install the service pack without getting past that, so how should I do it?

A:Installing Service Pack 1a

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Have XP home edition, with service pack 1 installed.
When installing service pack 2, it will download, and then start installing, when it reaches about 50%, it says access denied. Click OK. Do that and it unistalls it. Have tried this twice. Have run Anti virus, and ad-aware. Same thing happens.
Looked under setupapi file: found:

HKCR\.bmp\.persistant handler
EO 33 error 5 Access is denied

007 Deleting registry key HKCR\vnd.ms.radio
error 5 Access denied.

Now what?


A:installing XP service pack 2

There is some discussion of the problem here, you will have to read the whole thread, but evidently the issue is with the "permissions" assigned the registry key indicated in the error.


Right click on the key and select "permissions" to see what is there. Make sure you are logged on as Administrator when doing this, or installing SP2

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Service pack one refuses to install. My computers specifications are available in my profile. I had service pack one installed fine before but I was forced to do a clean install and now it won't install, I've also tried the standalone installer for the service pack. Auto update just doesn't download and standalone installer stops about halfway, around the area where it should ask to restart. Internet explorer 9 won't install either plus any other update from windows update.

I'm using Comodo internet security but before I was using MSE and the problem still occurred then.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Pentium(R) Dual-Core CPU E6700 @ 3.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4094 Mb
Graphics Card: ATI Radeon HD 5570, 1024 Mb
Hard Drives: C: Total - 453862 MB, Free - 243497 MB; D: Total - 99 MB, Free - 61 MB; F: Total - 499898 MB, Free - 469472 MB;
Motherboard: Gigabyte Technology Co., Ltd., G41MT-D3, ,
Antivirus: COMODO Antivirus, Updated and Enabled

Thanks in advance.

A:Service Pack 1 Not Installing

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I have been trying to install Windows XP SP2 on to my computer but every time i try to install it i get the same Error message, this is the message i get:

The Core System File(kernel) used to start this computer is not a Microsoft Windows File.
Knowledge Base Article - Q327101 at http://support.microsoft.com
I have went to microsoft.com and have followed the instructions i could find but nothing i do makes any difference!
I really need SP2 installed as i cannot install other software( namely microsoft office 2007) because of this.

Can anyone help?? this is really getting to me

A:Help Installing Windows XP Service Pack 2

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Trying to install Service Pack 2 on this system. When it tries to install Service Pack I get the following message:

Could not set up Backup Registry Key
HKCR\.DVR-ms to file C:\windows\$$ntservicepackuninstall$Regooo13 5. Access is denied

I've even copied a Hijack this log file for review in hopes it will help.

Logfile of HijackThis v1.98.2
Scan saved at 12:30:49 PM, on 8/17/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:... Read more

A:problem with installing Service Pack 2

Take a look at the M/S how to prepare guideline

In particular, the cleanup suggestions . .

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I recently did a repair install of Windows XP and now I'm trying to reinstall Service Pack 2 and having a problem. It starts to install and then just stops. The two screen captures below show where it gets to and then it just sits there. I've let it run overnight for more than 8 hours and it never completes. I need to install it so that I can use IE 7.

Any ideas what I need to do? I've shut down every program I can that's running in the background. Any help would be most appreciated.

A:Trouble installing Service Pack 2

Have you checked the Windows Update Log to see if there may be a clue as to what is causing the problem?


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I've tried both service pack 2 and service pack 3 and have the same problem with both.

The file extraction process seems to go to completion. The last file I can see that is part of the list of files being extracted is setup.exe

at that point it gives me an error box - no error number, only the message.

"The system cannot find the specified file"

the only option in this box is to click the OK button (not details can be viewed)

when I click OK, then I get another box that tells me "installation did not complete"

has anyone run into these specific problems?

If you can help, you'll have my eternal gratitude.


A:Trouble installing XP service pack (2 or 3)

Hello feverpa

Try registering these files

Start/Run and type in
regsvr32 wuapi.dll
You should receive a message that the file was registered

Repeat with the following

regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 atl.dll
regsvr32 Softpub.dll
regsvr32 Wintrust.dll
regsvr32 Initpki.dll
regsvr32 Mssip32.dll


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Hi All,

I'm a new member that was referred here from cexx.org for a malware issue. While I'm here I also want to seek help with updating from SP2 to SP3. I tried installing from windows update many times when it was still being supported by ms, but was never able to.

I also tried to download and install the stand alone. It gets near the end of the install and then I get an error message "access denied". The sytem then removes all the SP3 files and reverts back to SP2.

I did a search but found that most people were having issues with AMD CPU units. My system is: XP Pro (Media Edition); (2) Duo 266ghz with 3.25 gigs of ram (4gb but windows only recognises 3.25)

Any help will be greatly appraciated.....

A:Hello and a request for help installing Service Pack 3

I could be wrong...but I would think that your malware issue takes precedence over anything else involving an infected system.

If you would like to provide some detail as to what those issues are...and/or a link to your previous thread at the other website...it might help clarify what should be done.

FWIW: The reported issues with AMD processors...turned out to be HP/OEM issues due to the way they set their systems up. Just an info item.


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