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No Sound From Speaker & Headphone Jack On my Dell Inspiron 14z 5423 After Chnaging BAttery and Hard Disk

Q: No Sound From Speaker & Headphone Jack On my Dell Inspiron 14z 5423 After Chnaging BAttery and Hard Disk

Hi,
My dell inspiron 14z 5423 no longer have sound from both the speakers and the earphone jack.
This happened after I replaced the Battery and also the hard disk from 500gb to 1TB and upgraded to windows 10.
Before this, I was using Windows 8.1 and everything was working well. I have returned it back to windows 8.1 but the no audio problem still persist.
Also, my speaker symbol on the task bar shows a "cross" sign with "no audio output installed" displaying when I hover on the speaker icon.
Please I need help. have tried all options i can think of including driver updates.
One more thing, the sound driver are not showing up on the device manager window where other drivers are displayed.

Thanks

RELEVANCY SCORE 200
Preferred Solution: No Sound From Speaker & Headphone Jack On my Dell Inspiron 14z 5423 After Chnaging BAttery and Hard Disk

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: No Sound From Speaker & Headphone Jack On my Dell Inspiron 14z 5423 After Chnaging BAttery and Hard Disk

pizzz4allthe sound driver are not showing up on the device manager window where other drivers are displayed.
Hello. Download this Win8.1 IDT audio driver for the Inspiron 14z 5423. There are two versions there -- get the one that says "File Format Hard Drive". Follow the installation instructions and see if the driver shows up in Device Manager.
If it doesn't, perform the PSA or ePSA sound test. If no sound during the test then there has been hardware failure. Could have happened during parts replacement.

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RELEVANCY SCORE 111.2

i just recently bought a small set of computer speakers for my dell inspiron 3847. i plugged it into the back of the tower via usb, and now when i plug in my headphones into the front headphone jack on the tower to listen to the audio for movies or music,no sound goes through the headphones. need help troubleshooting this.

A:dell inspiron 3847 no sound from 3.5mm headphone jack

Hi,
In this case the system is working as per design. When the headphone's are plugged in the systems ask's you which is the device you chose for audio output. In this case check if the headphone's are selected as the primary device for audio output then this could be the situation.
Hoping this helps.
Regards,

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RELEVANCY SCORE 98.8

Hi, I have several problems with my laptop. It began when it sometimes stuck on first logo. I did recovery but it didn't help. So I tried to flash new bios A13(I had A06) from windows. After restart I could see only black screen. After unsuccessfull trying of everything I disconnected CMOS battery to reset bios and since this act I get 5 beeps at startup even if I changed battery for new one. I finally boot to windows but: Bios stayed unchanged(A06) and my battery is now on 0%, it says charging but it doesn't charge. I did DELL diagnostic tests from boot menu with 100% success. In these tests battery show 1%. I tried to flash bios again(from DOS, v. A08) and the same result, black screen at first (for long time)and after boot BIOS stayed the same - A06. Thank you for any help or advice. Martin

A:DELL Inspiron 14Z 5423 - 5 beeps, battery 1%, cannot flash bios

Hi Maca76,
I’d advise that you load defaults in the BIOS. Please follow the steps mentioned below to load the BIOS to defaults to check if then you are able to update the BIOS to A08 version on the system.

Reboot the computer.
When prompted during POST, press the <F2> key to enter the setup screen.
On the System Setup screen, press the <F9> key.
Press the <Enter> key on Yes to Load Optimized Defaults and restart the computer.

Also, Check if the AC adapter is detected under AC adapter type in BIOS.

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RELEVANCY SCORE 96.4

Hello, Something is stuck inside my headphone jack (really no idea what, it looks like some amber colored resin) This caused no problems until i tried to stick my headphones in (because i didn't know there was something else inside)Now the little switch inside is activated and i can't use my normal speakers anymore. Pulling the thing out is not possible it really seems glued inside, i can remove small parts of it by scratching with a screwdriver but i see no way to remove it without a drill. I googled for ways to shut off the port so i can revert back to the normal speakers (i really don't care about losing the headphone jack, i normally only use speaker sound) It seems the installed realtek drivers allow no option to deactivate it. I tried reinstalling the realtek driver, changed registry option "EnableDynamicDevices" but didnt find the more promising "ForceDisableJD".  The Windows driver also didn't help and i didn't find any other drivers available for this notebook. The BIOS also didn't have any option for this (but maybe i'm just bad at finding it) Is there any way to disable the port on the software side or a way to disconnect the hardware? I have soldering equipment here. I really don't care for a clean solution anymore, just hoping for a way to get the sound. Thanks for your help. Edit: whoops almost forgot the essentials: this is a lenovo z510 with win7 64bit that was not pre-installed (bought without OS)

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RELEVANCY SCORE 96.4

Hello Jimco,
I have a Dell 5548 with a 1080p touch screen, Core i5 &12GB of Ram. After updating to windows 10 I have had a number of issues with this laptop.
1)The most annoying of all is that the speaker volume fluctuates from high to low at any given setting which is extremely frustrating. One time its loud then all of a sudden it reduces then a few seconds later its up again. Is this a hardware issue or a software issue as this didn't happen on windows 8.1?
2)The Headphone Jack is too tight. If I try too insert any earphones or headphones it will go in to a certain degree then i have to apply force but it still wont go in. If i try to apply more force it seems that it will break as there is a creaking sound. sound from the speakers isn't fine and i cant even use earphones :(
3) My laptop has a real sense camera and it just stops using its infrared sensors or depth sensors when setting up windows hello. It tells me to place my face in the centre of the screen and then no response even though i can see what the webcam is showing me. 
I hope you can answer my questions as it would be much appreciated.
Thanks!

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RELEVANCY SCORE 95.6

I bought a new Dell Inspiron 15R about two months ago now, and since I got it the sound has been messing up.

Whenever I use headphones, some sounds still come out of my speakers. It seems that if I'm listening to one piece of audio, for example a skype call, it's fine. However, if I start doing something else at the same time, for example watching a video, the audio from that video will play from my speakers instead of my headphones (looks as if some programs have priority to play out of headphones, and everything else will play from laptop speakers)

Please help, for the moment I've disabled my speakers so sounds are forced to play out of my headphones, however this disables the sounds for some programs (Minecraft, Spotify etc)

I'd love if somebody could shead some light on my problem
Thanks!

A:Speaker/headphone problem Dell Inspiron 15R, please help!

Hi Ryank94,
Welcome to the Community. Have you tried uninstalling and reinstalling your audio drivers? To uninstall, click on start, right click on computer, click on properties, click on device manager, click on the symbol next to sound video and game controllers, right click on IDT High Definition Audio Code and click on uninstall, and confirm it, once it removed use the below link to install it. Let us know if this helped.
Thank you
Royan

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RELEVANCY SCORE 95.6

Hello guys. I bought new dell laptop yesterday and i already faced some problems with the headphone jack. Everything is working, but when i reboot my pc without unplugging the jack, i do not get any sound from my 2.1 system. I have to unplug the jack and then plug again in order to get the sound through the speakers. I tried to look for the solution but couldn't come up with anything helpful. Reinstallation of drivers does not help. Maybe someone could help me with this issue?

A:Dell inspiron 15R headphone jack problem

Hi ssvir,
Welcome to the community.
Please check the link below which would help you resolve this issue:
http://dell.to/1ax3yMu
Kindly perform these steps and let us know, so we can advise you further.

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RELEVANCY SCORE 94.4

Hey,
I just got a brand new Inspiron 15 5000 directly from Dell and it doesn't detect headphones plugged into the 1/8" jack.
I've plugged two different pairs of headphones in and neither appears on the list if I go to control panel > hardware and sound > sound > manage audio devices > playback.
In both cases the audio on the internal speakers continues unchanged. 
I went to Device Manager > Sound, Video, and Gaming Controllers > Realtek Audio right clicked and selected "update driver" and I was told the driver was already working on the current update. 
One pair of headphones is a Sony mdr-7506 and the other was a pair of cheap earbuds. Both work fine with other audio devices

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RELEVANCY SCORE 94.4

The headphones jack on laptop just broke... i've tried twisting the plug a little bit and it worked for a couple of minutes but now it doesn't .

I want to know if there is a way I can to use the microphone jack as a headphone jack.

If it's not possible... there's another jack to the right of the headphones jack with the symbol resembling this: ((*-))
Can i use that one, too?

Thanks in advance
 

A:Broken Headphone Jack (Dell Inspiron 8100)

You need to buy/acquire a 3.5mm stereo screw plug.

There`s no point trying to mess with the mic plug.Even if you could
connect it,you`d only get mono.

The other socket you refer to,is most likely a Line IN.
 

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RELEVANCY SCORE 94.4

I been having problems with my headphone jack since I got my new laptop. My laptop has been refusing to recognize my headphones. I plug them in, the sound keeps coming directly from the computer. I check the playback devices, headphones are not even on there. I've read quite a few posts and tried to fix this issue. The only thing that seemed to work was manually updating my drivers with device manager. However, if I shut my computer, or unplug my headphones and then put them back, the issue arises again. 
Obviously the issue is not my headphones, they work just fine for the period of time that the issue is fixed. I've update everything that I know to update. If anyone has any other suggestions then I will gladly try them.
I'm not sure if this is important or not, but I am using Windows 10.

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RELEVANCY SCORE 92.4

Hi all I recently got the i7 version of this laptop and noticed that the speakers rattle a bit when vocals are being played and the headphone jack makes everything sound like it has REVERB added to it...??? It sounds like I'm in a chamber. I updated everything, anything I can do or no?

A:Dell inspiron 7559 audio problem. Speakers and headphone jack.

1 week now. Anything or should I call? This is terrible.

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RELEVANCY SCORE 90.4

When I insert my headphones into the front panel of my dell dimension the sounds cuts from the speakers and enters into the headphones as normal. But when removing the headphones the sound should automatically transfer into the speakers, but this doesn't happen and i get no sound at all, not even i put my headphones back in.

I have rebooted and uninstalled/reinstalled the drivers to no avail.

Any ideas?
 

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RELEVANCY SCORE 90

Alright, so here's the problem. I just recently got this computer and plugged it into the VGA port and the sound wouldn't work. I plugged Logitech External Speakers into it and the computer didn't even acknowledge that it was there. I plugged in Headphones to see if those worked and they didn't aswell. I asked the guy who I got the computer from and he said that it (sound) would work when plugged in using HDMI. So I did that and the sound does work, but only through the TV speakers. It still doesn't acknowledge the speakers or the headphone s when plugged in. So I wen t and grabbed some other speakers I had and tried those and It still didn't recognize the speaker. My question is: How Do I Get My Computer To Recognize My Speakers? Any help would be much appreiciated. 

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RELEVANCY SCORE 90

I had to have the hard drive replaced in my computer due to a defect in the drive. Ever since the hard drive was replaced, the head phone plug-in that is on the face of the tower does not work, but the speaker plug-in that is located in the back of the tower, works just fine.

I cannot figure out what is wrong. The audio driver installed for my system was obtained from the Dell website along with the majority of my other drivers.
Any help would be great.

System Information:
Dell Dimenstion E310 (Desktop)
Windows XP Professional SP3
Audio: Intel Integrated Audio
 

A:headphone jack not working... but speaker-jack work

Do you know if the front panel audio jack is plugged into the motherboard?
 

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RELEVANCY SCORE 89.6

Just bought this model a month ago. At first, I thought there isn't any LED Indicator in this model for charging/ HDD activity modulation but later when I saw the guide, I noticed an indicator just below the touchpad. But, the catch is that it isn't glowing at all. Even while charging, I tried the hotkey combination (Fn + H) to toggle that light but to no avail. Any idea as to how to activate this light?

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RELEVANCY SCORE 89.2

Ok, i have a dual boot system with Vista Premium and XP. The following issue ONLY occurs in Vista. XP is fine.

When I insert my headphones into the front panel of my dell dimension the sounds cuts from the speakers and enters into the headphones as normal. But when removing the headphones the sound should automatically transfer into the speakers, but this doesn't happen and i get no sound at all, not even i put my headphones back in.

I have rebooted and uninstalled/reinstalled the drivers to no avail.

Any ideas?
 

A:No Sound after using Dell Dimension 8400 front headphone jack

It is a simple mechanical problem. When you plug in the headphone jack, a spring leaf is moved breaking the circuit to the speakers. When you remove the headphone jack, the spring leaf is supposed to move back to the normal closed position. The metal used to construct your headphone jack was made of a metal too soft to spring back into position. You will have to open the computer case and bend the contacts back to the correct position. If you are electronics savvy you can replace the jack -- or you should ask Dell to replace your computer under warranty.

[email protected]
 

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RELEVANCY SCORE 89.2

When I listen to audio with headphones it comes out crackly and distorted, however, when I connect a speaker via aux cable in the same headphone jack it sounds normal. Audio from the laptop's speakers in normal as well. I have checked the headphones and it's not them that's the issue.  The crackling happens with all my headphones. 
The problem is very recent. A couple of days ago I picked up my headphones unaware they were plugged into my XPS. The jack was pulled out of the headphone jack when I picked up the headphones and it's been an issue ever since. I would have immediately assumed that It's a hardware thing with the jack although, I didn't pull it out very hard nor did it come out at a weird angle so I can't see how that could've of broken it. Also, the jack still works perfectly with external speakers so I'm not too sure what's wrong with it.
If anyone has any ideas or suggestions that would be an enormous help:)
 

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RELEVANCY SCORE 85.6

I have a 2.1 speaker set attached to my laptop that does not have its own headphone jack. So in order to listen to headphones I have to unplug the 2.1 from the headphone jack and plug in the headphones. I tried a cheap splitter but that didn't sound good.

What I would like is something that had two jacks that allowed me to keep the 2.1 plugged in all the time in one jack and when I want to use the headphones I could just plug them into the other jack. I would like both jacks whether used together or solo to have the same sound quality as a single jack... with no degradation in sound.

Lastly, I would like to be able to mute the 2.1 (using volume control on the speaker set) and still get great controllable sound out of the jack that have the headphones plugged in.

Is there something like that? Thanks.

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RELEVANCY SCORE 84.8

Hello I've bought my Lenovo laptop about half a year ago. From the very beginning the headphone audio jack had some problems, there would be no sound when headphones are plugged in, however restarting the laptop usually helped. I have not had this problem for a few months until now. When I plug in headphones, no sound comes out and restarting the computer does not help. Furthermore, the sound of the laptop speakers seems to be a big different than it normally used to be - the sound is a bit lower and so to say ''dimmer''. Please let me know I could fix it.

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RELEVANCY SCORE 83.6

I've recently been having a problem with my headphones. The computer recognizes that I've plugged them in but it still uses the external speakers and there's no sound coming through the headphones. I've tried more than one pair of headphones and it still doesn't work. Restarting the computer worked once but not anymore. 










Solved!
Go to Solution.

A:Speaker/headphone/audio jack problem

There is usually a hardware switch in the socket, which is engaged when you put the plug in. Seems like it might be mechanically broken.

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RELEVANCY SCORE 83.6

So my sound completely stopped working the other day and im trying to figure out whats going on. Ive tried updating my drivers and deleting them and reinstalling them but nothing has worked. I have no idea what to do im thinking it may be a hardware problem any suggestions 

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RELEVANCY SCORE 83.6

Hi,  I just made some driver update and windows ( windows anniversary ) update and after installing i do not have any sound with the built in spaker or with my headphone plugged with a jack anymore. But with a usb headphone it works! When i go to the Windows playback devices window there is no device present. I already update the Audio drivers and restart run the audio troubleshooting tool in Windows but nothing new it doesn't work. Gauthier  

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RELEVANCY SCORE 83.6

I'm guessing that it's probably just a compatibility issue... or just how it is, but I'm curious:

I updated my laptop from Windows XP Pro to Windows 7 Pro a while back. It started out as just a minor inconvenience, but it's getting to be very annoying. When I plug in my external speakers (via the headphone jack) or my headphones, Windows doesn't automatically switch the sound output to the headphone jack. I have to manually switch it ("Manage Audio Devices"). The same is true for the reverse, when I unplug my headphones.

Is there any way around this, or is it likely an issue with the compatibility of my sound card?

Please and thank you!

A:Headphone jack/on board speaker issue

Do you have the correct Windows 7 drivers for your Audio system? The XP drivers are not compatible and you need at a minimum Vista drivers as Vista and Windows 7 handle sound functions differently than XP.

On most newer "HD Audio" systems the jack is "auto sensing" and switches "logically". On many older PC systems that is a mechanical function with the jack.

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RELEVANCY SCORE 83.6

there is no headphone option on my ideapad 310 , only speakers option. i tried uninstalling the sound drivers and the re-installing them  but it proved to be  useless. now audio is being being played through headphones although my laptop has no headphone option on the "playback" tab ,,however after a while the headphone disconnects and then the sound comes out from the speakers again. I'm using windows 1064-bit. Hope anybody out there can help me out. thanks.

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RELEVANCY SCORE 83.6

Hello,
 
I just purchased a new notebook, and I have a bit of a problem. When I plug headphones into the side headphone jack, the sound quality is downright terrible. Very shortly I noticed that it didn't sound as good/decent as my older notebook.
 
The speakers seem to sound fine, well you know - as good as laptops can sound. 
 
Right now I have two notebooks side by side: 
a friends Samsung Series 3 (NP300E5C), with Windows 8 (upgraded from W7) / Microsoft High Definition audio
my Toshiba L50 Windows 8 / Realteck High Definition
 
I dont have my older notebook anymore, but I do remember it sounding better. Comparing this Toshiba to the Samsung (both sitting on the desk side-by-side), the Toshiba sounds a little better through the speakers, but there is no comparison with the headphone - The Samsung is pretty decent while the Toshiba makes me cry. 
 
Now granted, I'm not expecting a symphony, but if I cant solve this I'm going to have to sell the Toshiba.
 
I've tried uninstalling Realtek, but I couldn't get the sound to work.
Re-installing Realtek solved nothing
 
One thing I noticed, there is no 'headphone' icon in the device manager (Control Panel > Hardware & Sound > Sound / or simply right click the audio icon in the taskbar). Are the headphones not high definition or something?
screen capture: http://img580.imageshack.us/img580/7956/chm5.png
 
The above link show the speakers playing, when I actually... Read more

A:Unacceptable headphone jack sound quality - no headphone icon

Well, I just went to Realtek's official website and installed their audio driver - still no luck.
 

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RELEVANCY SCORE 82.8

I have Lenovo 3000 Y410 laptop having Windows 7 Home Premium installed on it. Realtek HD Audio latest driver is installed. But from the last 3 days, when I connect headphone through laptop, following things happen : -
1) Headphone connected popup doesn't show up.
2) Mic of Headphone connected pop shows up.



3) When I play video, sound coming from both headphone & laptop speakers.
4) When I mute sound by muting sound icon in taskbar, sound then comes only from headphone.





What I have tried?
1) Installed new Realtek HD Audio Manager.
2) Installed OS again.
3) Tried to change settings in Realtek Hd Audio Manager. But Nothing changes.

When I input headphone & mic jacks into laptop, & then check Realtek HD Audio Manager. The following image shows this : -


The green in realtek hd audio manager is for headphone & red is for mic. In the image, it is shown that headphone not connected & mic connected. But even headphone not connected shows up, sound coming form headphone.

I want to get sound from only headphone when headphone is connected. Is this a hardware problem ?

Please help....

A:Sound coming from both headphone & speaker but headphone is not detect

My Realtek HD Audio Manager has more options than yours.

Also, I notice you only have the microphone in the Recording Section of the Sound Panel. RIGHT click in an empty space in that Panel and then LEFT click Show Disabled and Disconnected devices. The Stereo Mix should be shown and you can enable that and make it the default Recording device.

Where did you get the RealTek driver that you installed? If you are not using the Lenovo supplied sound driver, get that and install it as a first step. I have a Lenovo Laptop and it has Stereo Mix and other functions. I haven't looked at the RealTek HD manager so I'm not sure what all it shows.

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RELEVANCY SCORE 82.8

Please help. I just got a new SONY Vaio Fs laptop and already the headphone jack is malfunctioning. I can only hear out of one speaker or headphone usually, and on some days neither will emitt any sound whatsoever. Whats my problem and how can i fix this???
 

A:Headphone jack problems, can only hear out of one (or zero) speaker(s) at a time

Any chance of a broken headphone cable? Try with another set of headphones or speakers before blaming the computer.
 

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RELEVANCY SCORE 82.8

I have a pair of Logitech speakers with subwoofer and would like to connect them to my computer for surround sound using the computer's speakers as the front pair.  Using headphones I cannot find a way to make the computer speakers and the headphone play at the same time.  Please advise:Can I connect the logitech speakers as above? andif so, what software settings do I have to make?

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RELEVANCY SCORE 82.8

Hello there, I am not sure if my speaker/headphone jack (hardware input) device isn't working (albeit my default laptop built in speakers work), because of viruses and the overall system performance being affected by viruses, but hear me out... Firstly, here are the three viruses my AVG virus scan detected today, while it searched through hundreds of thousands of files:

1) Trojan horse Generic_c.QZU
2) Trojan horse Generic10.ALHO
3) Trojan horse PSW.Generic6.AQPD
The following is my hijack this log (January 21, 2009):
Logfile of HijackThis v1.99.1
Scan saved at 8:23:01 PM, on 1/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfm... Read more

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RELEVANCY SCORE 82.4

I replaced the battery in my Inspiron 14Z-5423 ( I did this once before with no problems).  This time, the laptop booted up and everything looked ok but the only 7 keys working on the keyboard .  I thought it was a bad keyboard, so I replaced that and now the same keys only work on the new keyboard.  I checked all the cables that I unhooked to get the battery out and all appear ok. An external usb keyboard works fine.

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RELEVANCY SCORE 82.4

HI I am facing audio problem for the last few months. when i install window 7 its automatically install audio driver which plays built in laptop speaker but exteranl headphone/microphone do not play sound. Same like this if i install given audio driver of hp probook 6550b which is sp48147 then headphone play sound but spearkers do not. I have installed windows many times to solve this issue but still this problem is existing. Please help in resolving this issue

A:Laptop speaker play sound but external headphone or speaker ...

Hi, Please try to enable it using the following steps (a) Right click the speaker icon,(b) Click Playback devices.(c) Right click External speakers (or similar) ,              (d) Click Enable,(e) Click Apply/Ok Regards.

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RELEVANCY SCORE 82

I have a 3520 that was upgraded to Windows 10.  It was giving just 3 beeps on post and nothing else.  I replaced the system board as per Dell, and now it boots up but the right speaker is silent.  The left one works fine though.  I tried headphones and they work normally with sound out of both sides.  I replaced the speakers but it did no good, same issue.  I checked all the audio settings and they are correct.  Any ideas?

A:Dell Inspiron 3520 - sound not working on right speaker only

Hi,
Thank you for writing to us!
We would like you to perform one more test before we conclude a hardware failure , please run the PSA ( LCD test ) and confirm if the same this happens.
Also private message the service tag and email address .
Thanks
Robin

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RELEVANCY SCORE 82

Hi
my Dell Inspiron 14z is stuck on the Dell Logo at boot up.
it was working well yesterday, but just become freeze at boot up
I can't press F2 F8 or F12 because it freezes at this point.
Releasing the residual charge did nothing (I drained the battery, have no courage to remove battery as the procedure is kind of complicated) - same problem
Restarting and tapping F12 highlights 'Boot options' but at this point it freezes.
Restarting with Fn pressed had no effect - same problem.

Any advice greatly appreciated!
Cheers,
Eric

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RELEVANCY SCORE 81.6

Recently I bought a new LCD screen for my Inspiron 14z 5423 that I bought back in 2012. Recently the screen broke and I went to the PartsPeople website. I got a new screen with ease. Then I saw that my laptop was sold with a Core i5 motherboard with AMD Radeon discrete graphics. My laptop has the Core i5 integrated graphics motherboard. The website said that the motherboard is compatible with my laptop. I purchased the motherboard along with the screen. A few questions I have is if it actually will work with my system. I have been searching for the fan needed for the new motherboard, but are there other things I will need.  My laptop has been updated to Windows 10.
If possible, can someone tell me if this is actually compatiable and if it will work, or if there are things I will need to do. Any information would be great.

A:Dell Inspiron 14z 5423

You'll need a new heatsink assembly (the one from Intel GPU won't fit the board with AMD).
www.parts-people.com/index.php
You may also need a larger-capacity power adapter -- the system with AMD graphics will draw significantly more power than the one with Intel graphics.

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RELEVANCY SCORE 81.6

it came with mSATA 32 Gb as Cash and 500 Gb ssd western digital 
i am planing to increase the ssd hard capacity to samsung evo ssd 4 Tb and clean install windows 10 from usb  
1- is there a compatibility issue with the BIOS? 
2- do i need to do anything with the mSATA chip?
3-do i need to increase its capacity ?
4-if i will increase the capacity of the mSATA chip to 500 Gb , which is better , to install windows on it or to install it on the new SSD hard drive ? 

A:dell inspiron 14z 5423

Assuming your're planning on replacing the 2.5" drive with a 2.5" SSD (there are no mSATA drives at 4T -- M.2 yes, but mSATA, no), best is to get rid of the cache drive (or use it as a small storage drive).  While it accelerates the hard drive, it will slow down the native SSD.

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RELEVANCY SCORE 81.6

Hello
I'm using dell DELL INSPIRON 14z 5423
Every time I'm tuocuing the lid on the top or bottem right side the pc restart itself.
The easiest touch restart the computer, at first I toght it's the screen(LCD) so disassemble it and connected a HDMI cable to my TV. I even replaced my motherboard.
Can you please adivse ?
Thanky you
 

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RELEVANCY SCORE 81.2

Hey, everyone! I am having a problem with my audio jack:1. First of all my laptop doesn't seem to acknowledge when I put my headphones/external speakers in the jack... no notification or reaction from the Laptop.2. Second- only left headphone is working. Other than that the laptop speakers are good, the only problem is with the jack.What I've done is to reset my PC, to return it to it's factory settings... but no change! Still the same problem!Laptop is new.. less than 3 months..  I am desperate... I really hope there's something I can do and you could help me with that! I really don't think it''s a hardware problem.. I have taken good care of the machine, no troubles.Thank you!

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RELEVANCY SCORE 80.8

Hi there!

Today my laptop just turned off and beep a lot. I can turn it on, but my laptop is very slow...
I have Inspiron 5423 14z.
I ran a diagnostic, and It sad "the processor fan failed to respond".
Error code: 2000-0511
Validation: 98322
Msg: Fan - The (processorFan) Failed to respond correctly
I don't know what is the  probelem with the fan It's working, but my laptop running slow.
Please help me!
Thank you!

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RELEVANCY SCORE 80.8

Hi,
I have a Dell Inspiron 5423 and plan to updagre its RAM soon. Do you have any tutorial/video which explains how to upgrade the RAM on these laptops (memory slot,....) ?
Thanks,
Jamal

A:How to upgrade RAM on Dell Inspiron 5423

Hi Jamal,
Please consult the owner's manual for instructions: ftp://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-14z-5423_Owner's%20Manual_en-us.pdf
I'm going to move your message to the laptop forums for further help.

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RELEVANCY SCORE 80.8

Hello, I currently have a dell new inspiron 14z, with 512gb hdd and a 60gb of cache-ssd (if that's the right term)I'm planning to buy a Samsung 256gb ssd and install it in place of the hdd - and since the Windows is installed in the HDD, this means that I'll have to reinstall Windows again.
So since I'm a newbie to all the ssd thing, I have a few number of questions -
1) Would I need to change BIOS settings? It's currently set at Intel RST setting (I don't remember the right term, but it wasn't AHCI), and it uses rapid storage technology using the micro ssd. Would I need to disable it to reinstall Windows?
2) Since I don't have a recovery disk, is it ok if I just download Windows from http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/windows-7-sp1-iso-download/  and install it in the USB?
Thank you so much!

A:Installing an SSD in a Dell New Inspiron 14z 5423?

Hi Andrew Pai,
mSATA drive uses the SSD technology to make the system faster. If you replace the normal mechanical hard drive with SSD hard drive the IRST technology feature would be nullified.
However, to use the SSD on the system please change the SATA operation mode in the BIOS from IRST to AHCI. You will need an operating system reinstallation disc to install it on the system. You can use the link below for placing a request for operating system reinstallation disc (USA only).
http://dell.to/TmYffg
If you are not able to place a request for the disc from the link above, then please send me a private message with the computer's service tag, Name registered during the system purchase and email address so that I can check what can be done. To send a private message, click on my name and send private message.

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RELEVANCY SCORE 80.8

I have laptop 14z 5423. But yesterday fan stop work. After diagnostic error 2000:0511 validation 84747. Fan haven't dust I cleaning fan after problem

A:Dell inspiron 14z 5423 fan not work

If your system has integrated graphics, this is the part to replace:
www.amazon.com/.../B00UX1YZN4
If you have discrete graphics, this is the part to replace:
www.amazon.com/.../B00UX2Z9RO

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RELEVANCY SCORE 79.6

hi my laptop 14z 5423 is not taking charge even after i insert the charge and the charger is ok check in press F2 and its show the charge is ok .

A:dell 14z 5423 battery not taking charge

Unplug the system, remove or disconnect the battery and hold the power button for 30 sec.  Reconnect the battery an plug the adapter in -- you should get a solid LED on the adapter (or DC cord).
If you don't, replace the adapter first. If you do, go into Setup (F2 at powerup) and verify the AC adapter is recognized.  If it's not, the battery won't charge.  If it isn't recognized, in order:  try a new Dell AC adapter.  If that fails, replace the DC power jack, and if that doesn't solve it, replace the mainboard. If the adapter IS recognized but the battery still will not charge, replace the battery.

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RELEVANCY SCORE 79.6

Hello,
I recently bought a new Dell U2515H Monitor which is capable of 2450x1440 resolution.
I connected it to my Dell Inspiron 14z 5423 laptop using HDMI (there's no DP on the laptop).
The 5423 comes with two display adapters: an integrated Intel HD Graphics 4000 and dedicated AMD Radeon HD 7570M, which supports 2450x1440 resolution.
However, Windows only allows me set the external monitor's display up to 2048x1152 resolution.
Does this mean it uses the integrated card for the display?
Is there any way to fix this?
(All my drivers are updated to the latest versions)
Thanks
Ben

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RELEVANCY SCORE 79.6

This is going to be quite a long description. Flashback to about a year ago. My son and I were trying to hook up his computer to a dell external monitor. It only provides hdmi output, but we had a USB to the phone line thing. We thought we could hook it up by connecting the computer to the monitor with the phone line port in the computer to the USB port on the monitor. MAJOR MISTAKE. The whole computer when black. The screen wasn't lit, but the power indicator was on. Nothing else. We ended up fixing it, but don't know how anymore. Before we did this, on startup, we saw the black screen with Dell Inspiron on it. Afterwards, all i see is lines on the screen.
Now fast forward to now. Recently (last 8 months) when I turn on the computer, I get the lines on the screen and I hear this beeping. Accidently happened in a library. Librarian thought I had a bomb or something I was able to fix it by connecting the computer into a external screen by the hdmi. The screen would then light up.
Then a couple hours ago, all broke loose. I went into my room, hit the power button and got a response of the same lines on the screen, but a beeping. But then I noticed several more but different now green colored lines on the left side of my screen. I took it to my tv thinking that would fix it and got the computer screen up on the t.v. But not on my pc. Still beeping and not lightning up. I looked up on the internet some solutions and I decided to boot my computer in safe mode by using the ... Read more

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RELEVANCY SCORE 78.8

Problem:
I can't get the graphics to switch to use the AMD dedicated card when 3D applications are being run. This has been confirmed by disabling the AMD card in device manager and seeing no difference from when it's enabled. It's also been confirmed by using utilities like HWMonitor that show no activity on the AMD card when running demanding 3D apps. Both cards exist in device manager

What I've tried

Installed the latest drivers from ATI, switchable graphics options are there but they don't switch
Removed both drivers in safe mode and allowed Windows to install the default ones. Using this method shows not switchable graphics options and it never worked.
Removed both drivers and installed the ATI driver from the Dell driver page (There's not one for Intel HD 4000). Switchable graphics option is there, but does not switch.
I've checked that Catalyst is setup correctly with the correct performance and power plans, to no avail. I've even tried the options to force high performance and they don't work.
I've tried solutions for my laptop and related hardware, to no avail:

http://en.community.dell.com/support-forums/laptop/f/3518/p/19474269/20455083


Hardware & OS:
Dell Inspiron 14z (5423) 
Intel HD 4000
AMD Radeon HD 7570M
Windows 10 Home 64-Bit
 
Help please.

A:Dell Inspiron 14z (5423) Switchable graphics, not switching.

Thank you for your message.Were you able to use this feature earlier? Did this stop working after any particular update?Update to the latest bios version from this link http://dell.to/2sWKYl3, update this even if you have the latest version. Restart the computer.Download the graphic driver from this link http://dell.to/2sVgJvq & save to your desktop screen.Download chipset driver from this link http://dell.to/2sWG5Zi & save to your desktop screen.Open device manager- expand display adapter- right click on the ATI driver & click on uninstall (check the box that says delete driver) Do not restart the computer.Install the graphic driver saved on your desktop (do not restart) followed by the chipset driver & restart the computer.Try to force open the 3D application in high performance mode in Catalyst control center & check if it works.Please click on my Dell username & send a private message with the service tag, registered name & email address.

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RELEVANCY SCORE 78.8

Hi. How max memory i can do in Dell Inspiron 5423 intel-core i5. Now in laptop samsung 4gb ddr3 pc3-12800 800mhz. And what kind of RAM can I buy? If you can pls i need samples.( now i have windows 8.1 X64)

A:max memory i can do in Dell Inspiron 5423 intel-core i5

8G max (2X4) - DDR3 or DDR3L, PC3-12800.
www.crucial.com has guaranteed to work memory.

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