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X1 Yoga 3rd Gen HDMI Connection Drops and Mute Button Inconsistent

Q: X1 Yoga 3rd Gen HDMI Connection Drops and Mute Button Inconsistent

My X1 Yoga (3rd Gen with new i7-8650U chip) will only connect to an external monitor via HDMI when the computer has just completed a fresh power cycle. If the connection is lost for any reason (laptop is put to sleep or switched to "Project" to "PC Only"), when attempting to go back to the external monitor connected via an HDMI cable ("Project" to "Duplicate" or "Extend"), the monitor is not recognized and cannot be found (Windows 10 display function shows there is no external monitor). NBD service has replaced the mother board and I've updated all of the latest drivers and continue to have the same problem. Separately, the keyboard mute/unmute feature does not always operate (pressing the key will not toggle the mute/unmute light and the computer will not go between mute/unmute). Thanks,Jim

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RELEVANCY SCORE 200
Preferred Solution: X1 Yoga 3rd Gen HDMI Connection Drops and Mute Button Inconsistent

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 70.8

The light on this button has always been dark when volume was on, and orange during mute.  This condition seems to have started with recent, unknown update.   Don't know if it is a keyboard issue or sound driver issue.  Can't find drivers for either on HP drive download site.

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RELEVANCY SCORE 70.8

greetings!

i have found a few threads here that describe problems similar to mine, but nothing exactly. i've also used those threads to do a bit of troubleshooting, but nothing has worked.

i connect to wifi on my computer, it works fine, no problem. my tv is connected to my pc via hdmi. i get video and audio fine on my tv when i'm using it through my pc. the problem is when my tv gets power, the wifi on my pc drops, and it stops recognizing all of the wireless networks in the area that are normally on the list. it still will see my network, as it is set to automatically connect to it, but when i try to connect while the tv has power, it will not. it's not just when the tv gets turned on, but when it actually gets power, when it gets plugged in to the wall socket. when i unplug the tv, all of the wireless networks pop back up on my list, and i can connect to mine with no problems.

i'll also note that when my tv has power, and i have no wifi on my pc, i still do have wifi on my phone. the router is about 10 feet from me, in another room.

my network adapter is a Qualcomm Atheros AR9485 Wireless Network Adapter and i'm running windows 8.1. tv is a toshiba, not a smart tv.

uninstalled and installed newest drivers for the network adapter. it's set to not turn off the adapter to save power and it's set to high performance. i've run the troubleshooters both when the tv has no power/pc has wifi, and when the tv has power/pc has no wifi. it always says there is nothing wrong wit... Read more

A:PC drops wifi connection when TV gets power (hdmi)

Welcome to the forum!

Your post is a bit confusing. You talk about HDMI and WiFi which have nothing to do with each other. Plugging in HDMI to the TV should have no affect on your WiFI unless you have a computer hardware problem.

Also no mention of router make/model. Computer make/model would be nice too.

Going by what you describe with the TV it sounds like your computer's HDMI port is messed up. Have you tried different HDMI cable?

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RELEVANCY SCORE 68.8

Hi, recently I bought a new keyboard with multimedia keys
Model : Microsoft Wireless keyboard 1000
All the keys are working fine, I also installed the latest drivers and Intellitype Pro to the correct OS i'm using.
However, when I press the mute/unmute button, the volume bar shows up, but does not actually mute. It seems like it flashed the mute symbol for half a second but it still just stay unmute. I tried using the default Microsoft sound driver and the latest Realtek sound driver but still no luck.
I also tried turning HID services on and off but still the same
BUT, I remember the mute button WORKING until a few days ago.

I don't know if it is due to the Windows Update, or something to do with my motherboard driver or something else. The roll back driver option is greyed out in Device Manager so I don't assume that is the problem..

I'm currently using:
Windows 7 Ultimate 64 bit
Microsoft Wireless Keyboard 1000
YAMAHA speakers YST-M15 (really old model)
Realtek High Definition Audio Driver 6.0.1.5859
ASUS M3A78-EM Motherboard

I'm really confused because if all the multimedia keys are working then it should not be a driver problem. If the volume up/down is working then it should not be speaker problem. It is ONLY the mute button that is not working.
Thanks in advance for any replies.
 

A:Responding to Keyboard Mute button, but does not mute?

nvm problem solved
since im using old speakers i installed AC'97 drivers and it works now
 

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RELEVANCY SCORE 68

I received my shiny new Yoga 920 a couple of days ago and started setting things up. I was totally happy and everything working fine, until I disconnected the charger. The wifi is going up and down continously, can't get anyth done. Plug the power back in, and it works just fine. The device is a Atheros QCA61x4A with driver version 12.0.0.318I have tried an unofficial 12.0.0.438 and I have tried an older version.It works for a little while, then the bad behaviour returns.I tried changing the "Roaming Agressiveness", but it doesn't seem to matter. The wifi connection is a 5G using a 80MHz wide band (AP is a UniFi AC Pro) Any ideas? If I can't solve this soon this little beauty is going back :-( 

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RELEVANCY SCORE 66

I just bought a HP 9470m Ultrabook. 3 days ago, the hard mute button (next to wifi button) still works fine. However, I just updated BIOS today. After that, the button does not work at all. It does not mute. When I press it, it just shows the volume bar. It does not even increase or decrease the volume. Any one has the same issue and can suggest solution? Thanks,

A:HP 9470m Mute button do not mute

Hello @bluesky141,  Please try to load defaults after going to BIOS, Tap F10 at the boot. Go to BIOS Page. Under MAIN Tab, click Restore defaults > Save changes and exit. See if that helps. If not reinstall drivers from the below link, restart after installing and check if that works.http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_130088_1&swEnvOid=406... Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 66

unMute/mute button keeps coming on/Off.  Just started after 2 years of using the ThinkPad E4 31 and dragonVoice recognition.  So basically prior to Tuesday, May 31 I never had the icons pop on and off on the screen and now it's been challenging using Dragon is a pop on/off and turn the Dragon microphone on and off.  Any words of wisdom?  Much thanks and peace

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RELEVANCY SCORE 64

When I connect a TV through HDMI the sound is not re-routed to the TV. The TV sound is also not appearing in the Playback Devices of the Sound  control panel in the bottom right corner. In order to make it worked I need to do the following :- Connect the HDMI cable and ensure the TV screen is displaying the laptop screen.- Put the Laptop on Sleep- Resume the laptop. in  90% of the case then the sound is re-routed to the tv but it is a bit of pain to do it every time. If it does not work I put the laptop to sleep again. Any idea how to make it worked all the time. It worked like a charm on my X1 1st generation. Thanks,Laurent     

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RELEVANCY SCORE 64

The HDMI connection to TV on my Lenovo Yoga 710 doesn't seems to work anymore: it used to work without any issue, but now once I connect the cable from my PC micro HDMI to my fullHD tv, the PC doesn't recognize it is connected to a TV and the TV doesn't receive any signal coming from the PC. Does anyone have suggetions to help fixing this issue? thank you.

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RELEVANCY SCORE 62

When I try to send an e-mail (with attatchment) using a dial-up connection the connection drops when I hit send and receive. Any Ideas ?


This is not spyware OR a virus
 

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RELEVANCY SCORE 60.8

Hi, 

My Dell Studio has just crashed and wont restart. The mute and volume up buttons are flashing and the volume down button is solidly lit. I could not find the diagnostic code when searching the internet. I could find pretty much every other diagnostic code apart from this one. 

Any advice would be most welcome. 

Thanks, 

Andy 

A:Dell Studio 1535 wont start. Blinking mute and volume up button, solid volume down button.

Hi Andy,
Welcome to Dell community!
As you have correctly pointed out, the diagnostic code that you have mentioned is not among the codes available to isolate the failure for a Studio 1535 laptop. The closest code is: blinking Mute LED and Volume up LED, and an off Volume down LED which is for USB controller initialization failure. Disconnect any external devices connected and try powering on the computer.
Reseating the memory modules too can help us. Please refer the following link for the Studio 1535 service manual for instructions: http://bit.ly/10PrLgH
If issue persists, the laptop’s motherboard has to be replaced. Refer the following link to check the computer’s warranty status: http://dell.to/10pMa86
If the computer has active warranty, please send me the service tag and registered owner’s name on the computer in a Private Message. To send me a Private Message, click my User name, and then click Start Conversation.
If the warranty on the computer has expired, you may contact our expired warranty services to purchase/replace the compatible parts. Please refer the following link that has contact details for our Expired Warranty Services: http://dell.to/14FoBtb

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RELEVANCY SCORE 58.8

I just bought a Dell Studio XPS 1640. It has a blue ray player and HDMI out. I have a sony kdf-e42a10 tv, its older but has HDMI. My problem is that I cant get sound to play through HDMI. I have looked under the sound control panel and the HDMI out has a green check mark next to it. I have also tried disabling the other sound devices. The strange thing is when I go to play a blue ray movie using PowerDVD DX the sound comes out of the computer speakers but I have no control over volume or muting. It wont let me mute the sound or turn it up or down. I tried the controls on the case, the controls in PowerDVD DX, the volume control in the task bar, nothing worked.

Should I try a different program?

Any Ideas?

Jeremy

A:No sound through HDMI, but also cant mute

it is the program (powerDVD DX), Any one know a free program that plays blue ray?

Jeremy

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RELEVANCY SCORE 58.8

Hello i've never really had any trouble with the f1-f12 keys before because i never reall used them but when i want to use it it only lets me mute my volume. I was wondering how I could change that in order to make both work.

A:How to use f6 instead of mute button

Press the fn key plus the F6 key.

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RELEVANCY SCORE 58.8

My laptop mute button stays orange/red and I can't get it to turn off, and when I try to turn up the sound from the control panel it slides back to mute. I've restarted the laptop, tried instaling everything from the assitant, and nothing has worked. Please help? Preferably in simple, easy steps.

A:mute button

 1. Insitall Quick Launch software.2. Uninstall and Install quick launch and audio software (Not Driver)3. Check if any other devices connected to the computer is reducing/changing the volume.This looks like software issue and not hardware so the drivers and application are causing the issue.

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RELEVANCY SCORE 58

Hello I have an hp pavilion dv7 and the mute button has been stuck for awhile, I went on the website to download new drivers and for perhaps maybe 30 mins the mute button was unstuck however it went back to being stuck all of sudden. Help please . My pavilion is the dv7-1245ca and is running on windows 7 64-bit











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A:Mute button stuck

Hi, It's puzzling why the installer for the Audio driver failed, but try the following to see if it's any more successful. From windows Control Panel, open Device Manager and open up Sound , Video and Game Controllers.  Right click on the IDT audio device and select Properties.  Click the Driver tab and then click Update Driver.  Select to check from the internet and see if another driver is found and installed.  If it is, restart and then check the function of the Mute button. Regards, DP-K

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RELEVANCY SCORE 58

Windows 7 Pro  installed . Volume up/down buttons work . All in Device manager working. The mute button however does not work. Software or hardware ?













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A:T61 ( 766416U ) Mute button

Hello Tercr6,
 
The issue is with software, kindly install Power Manager and Hotkey features
 
Restart the system and check the Mute button should work now.
 
Best Regards,
Tanuj

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RELEVANCY SCORE 58

I have a Toshiba A300 laptop (previously ran Vista 32 bit, now running Win 7 64 bit).

The laptop has a row of media controls above the keyboard. The controls work fine, except the "mute" button, which when pressed first caused UAC to pop a permission window. When I check "yes" to allow, the speakers mute.

But I don't want UAC to always be prompting me whenever I want to mute the speakers - but I do want UAC enabled in general.

Thoughts anyone?

A:Mute button causes UAC prompt

I don't know of any way to exclude any particular function from UAC, but have you tried using a lower setting than what you are using?

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RELEVANCY SCORE 58

My WIFI Button Turns white when on and turns orange when off which is fine. But the mute button next to it doesn't turn orage weither on or off it's just always white. is that normal or I'm having a problem ?

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RELEVANCY SCORE 58

I'm running Windows XP professional version 02. I can't uncheck the mute button on the volume control. I tried going to the control panel and unchecking it there, but it still won't budge! I can get it to be unchecked by clicking it repeatedly, but it always manages to recheck itself. I have avg free edition and it didn't find anything. When I go to the sounds and audio device properties, I can't uncheck it there either, and next to the unmute button,the speaker picture with the no symbol on it is flickering. It's freaking out. What should I do?

A:Cannot uncheck Mute button

""I'm running Windows XP professional version 02."" ??Is there a reason why you cannot update to SP3 (I run XP Pro SP3)I must assume you have gone Accessories >> Entertainment and also checked it that way ??How long has this been a problem, and have you checked System >>Device Manager to see if there are any Yellow / Red ( ! or ? ) marks -Have you added any hardware / software recently ??Thank You -

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RELEVANCY SCORE 58

I generally keep the mute button on my laptop on because I generally don't need sound. However, for a while now starting like a couple months ago, the mute button will not stay off when I turn it off. When I turn it off I'll get sound for maybe a minute or 2 and then the mute button will turn on all by itself. When I turn the mute button back off the volume is also at 0, not the level I had it at before it turned off which is what used to happen. This is extremely frustrating is there a fix?? I've tried the find and fix problems application but it comes up with nothing. My computer is also up to date.

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RELEVANCY SCORE 58

I have a Compaq Presario 2500 Laptop running Windows xp Pro. All of the Sudden the mute button no longer works. Holding the fn button and the backspace key down doesn't mute it either.

Anybody out there have any ideas about what caused this, or a solution.

Any suggestions would be very helpfull.
Thanks
dad47

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RELEVANCY SCORE 58

I searched and did not find this problem previously. My mute button above my keypad is malfunctioning. Upon boot, it is active with the orange light.  When pressed the on screen display comes up to shot the laptop being unmuted.  Unfortunately, everything is still muted despite it appearing not to be.  Any ideas on how to turn that button off or fix the issue?

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RELEVANCY SCORE 58

I've got a Pavilion Notebook - 15 model no. ab032tx
On installing the IDE audio driver it give the error that it is not supported and aborts. Please help

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RELEVANCY SCORE 58

Hello for the first time. Before 10 days I have installed window7 on my HP CQ60 laptop and installed all drivers that my laptop needed, but than I found really stupid problem. It is HP Quick Launch Button. When I install this driver my problem, that is mute button doesn't work, still doesn't work. After hours that I was looking for answer I never found one. The funny thing about this problem that when I go to folder where HP QLB installed and click on Setup. When Installing finished mute button works, BUT when I turn of my laptop to next time to use my laptop mute button doesn't work. I hope you will help me and you know the answer for my problem.

A:Mute button problem

Make sure you have not disabled that program in MSCONFIG this happened to me. It was because I had disabled it at startup.

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RELEVANCY SCORE 58

I purchased a HP Pavilion dv6t - 7000 series laptop. I have had it for 3 weeks, and now the mute button light won't work. The mute button itself works, but not the light. How can I fix this? I run Windows 7 64-bit if that is of any use. Thanks!

A:My Mute Button Light Won't Go On

Hi Please try to download these drivers given below & check if the button works fine. HP Quick Launch Software IDT High-Definition (HD) Audio Driver

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RELEVANCY SCORE 58

Hello about last two times I shut down my
laptop I had the volume muted but then putting
it back on I turned the volume back on but
then the red light wouldn't go off indicating
that sounds are still muted. I keep hitting the
button but no it won't go off. What do I do to
turn it off ?

A:mute button's light won't go off

Susanne03 toBleeping Computer
 
Please post the laptop computer model and operating system next time. Please go to your taskbar notification area beside the clock/date area. Can you manually toggle the volume control and turning on/off?

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RELEVANCY SCORE 58

I can't turn mute button off, help needed

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RELEVANCY SCORE 58

mt mute button is working but it light ni not working i use hp convertable laptop for 1 year

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RELEVANCY SCORE 58

mt mute button is working but it light ni not working i use hp convertable laptop for 1 year

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RELEVANCY SCORE 58

windows xp the mute button is stuck ON and no application can turn it OFF
 

A:mute button stuck ON

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RELEVANCY SCORE 58

mt mute button is working but it light ni not working i use hp convertable laptop for 1 year

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RELEVANCY SCORE 58

Hi,

I have Hp pavilion laptop with vista installed. I have problem with mute button. Its in the touch panel on the keyboard. If I unmute it I can see on the monitor that It is unmuted ,but It is not showing off. If I mute it, It is showing on the monitor not on the keypad. There is no sound. I think I explained this problem. Keypad mute button got frozen.
 

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RELEVANCY SCORE 58

I have a HP ProBook 450 G2 laptop. The mute button light won't work. The mute button itself works, but not the light. How can I fix this? I run Windows 8.1 64-bit. Thanks!

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RELEVANCY SCORE 57.6

MY MUTE BUTTON LIGHT IS NOT WORKING BUT THE FUNCTION IS WORKING FINE PLEASE HELP

A:MY MUTE BUTTON LIGHT IS NOT WORKING

Hi, Try the following. Download the Realtek HD Audio installer on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69611.exe When done, hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Sound, Video and Game Controllers.  Right click the Realtek device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, download and reinstall the Chipset driver on the following link. http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69575.exe When the Chipset reinstallation has completed, shutdown the notebook. Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. When windows has reloaded, open your Downloads folder, right click on the Realtek installer and select 'Run as Administrator' to start the installation.  When this... Read more

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RELEVANCY SCORE 57.6

My friend puts Windows 7 Ultimate on my computer and when I got it back, I noticed the my mute button was not turning orange when used, then I noticed my QuickPlay buttons didnt work at all. I read almost all the threads and was able to get my QuickPlay working again but for some reason cannot seem to find the right thread for my non orange mute button. I installed drivers from HP for vista and 7 and changed the compatibility to vista service pack 2 but light is still blue. Could somebody please help me? Bugs me that its not working. Oh yea, I have an HP Pavillion DV6000 series special edition. HP Pavilion dv6000 (GA449UA#ABA) Thats my product number.

A:HP quick launch mute button

Welcome to Seven Forums madisonsexy86. Have a look here and see if it helps:

Get HP Quick Launch Buttons in Windows 7

A Guy

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RELEVANCY SCORE 57.6

The white light on my mute button is not showing/working. But the mute button itself is working properly.I have a HP 15-F0101DX. What should I do?

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RELEVANCY SCORE 57.6

Hi, my audio hardware driver is up to date but the mute light is not working anymore. Please let me know when there is an update which will fix the problem. My product number is T6E16UT#ABL Thanks and regards.

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RELEVANCY SCORE 57.6

I just downloaded and installed the new windows 10 anniversery  update  but now my mute button won't light up. it still works it just wont light up i really need it to light up.

A:mute button not lighting up after update

Hi, Try the following. Download the IDT Audio installer on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe When done, hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, download and reinstall the Chipset driver on the following link. http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63408.exe When the Chipset reinstallation has completed, restart the notebook. When windows has reloaded, open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again and let windows fully load for a few minutes before checking. Regards, DP-K

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RELEVANCY SCORE 57.6

My mute light does not turn off even when I unmute my device.

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RELEVANCY SCORE 57.6

I muted my sound but I noticed that the volume bar would remain on the side, so i tried to unmute it, but it seems almost as if there is someone pressing the mute button; no matter how high i turn the volume, it automatically goes back all the way down to mute. The orange light on mute is flickering as well. It really bothers me and uses my battery, is anyone able to help me?

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RELEVANCY SCORE 57.6

How's it going? I have a problem that's been driving me crazy. I'm new here so forgive me and feel free to direct me to any thread if it's been posted already.

So I have a HP DV6-2162NR laptop and the mute button (touch) is stuck in the mute position (see picture).

The button works completely fine, as in it will mute and unmute on command but the button does not change color from orange to white.

I couldn't do a system restore because there wasn't one saved. I tried disabling the sound card but that didn't work.

I'll restart it and it turns white. But as soon as Windows 7 loads, it turns orange and stays orange.

Any ideas? I'm trying to do this without resorting to a format. Thanks..
 

A:Mute Button Light Stuck

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RELEVANCY SCORE 57.6

Ok, so I also made a video explaining my problem and doing some tests on it.  I've also attached a profile of all my computer's specs in the attached PDF form.  You can view the video at this link:https://goo.gl/photos/VrvjcAJy5beRt4B38For some reason, all of a sudden out of the blue, the red LED light of my Microphone mute button will not turn off.  No matter how much I press it, it doesn't go away.  It's really annoying.  In addition the button doesn't work.  I'm fine with the button not working as I've trained myself to not rely on those things anyways.  I really just want the light to go away.  It's very distracting.  The light stays on even in BIOS and the button is not doing anything. Thanks

























Belarc Advisor Computer Profile.pdf ?325 KB

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RELEVANCY SCORE 57.6

hi sisnce i have updated the window ,the light on mute button is not working,please help

A:MUTE button's light not working

Hi, Can you confirm the following. 1.  Is this your Notebook? 2.  Are you definetely running Windows 8 - the machine lists as shipping with Windows 8.1? Regards, DP-K

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