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Sound stopped working- Lenovo Yoga 710

Q: Sound stopped working- Lenovo Yoga 710

I have only been using this laptop for one month. Last night it had an update and when I tried to us my laptop I noticed the sound isn't working at all. When I tried trouble shooting, the system couldn't detect a problem. Please could you help?Thanks PR

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RELEVANCY SCORE 200
Preferred Solution: Sound stopped working- Lenovo Yoga 710

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RELEVANCY SCORE 77.6

Hi,my fan stopped working completely. The CPU heats up to 94C while stress testing, but the fan is not working. This goes for some days now. Can this be a software issue or is something broken?

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RELEVANCY SCORE 77.6

Worked fine yesterday, now doesn't respond at all. I'm currently copying and pasting it... Beyond going to a support location, any ideas?

A:Lenovo Yoga 900 "n" key stopped working

Another thing I noticed - when the password page comes up on start up, some key is autotyping into the password field.

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RELEVANCY SCORE 77.6

hello! I have Lenovo yoga 3 pro 13ISK win 10 , and the USB port stopped working - the PC does not recognize it when I go to control panel - DEVICES - I don't see USB section.I did Lenovo system diagnostic = nothing, my BIOS is updated, my drivers are updated, I've done system recovery ... nothing helps screenshot of my control panel & device manager please try to help...;(


























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RELEVANCY SCORE 76.8

So, as the title suggests, all the ports on my Lenovo Yoga 900 have stopped reading any outside device. I went into device manager and the usb ports don't show up anymore under the Universal Serial Bus controller tree. The only device that stills works, thankfully, is the charger which plugs into the special usb port. If anyone knows a solution i would be grateful, thank you.

Btw sorry for the quick post i am writing this on my phone. I can provide more specs for the computer if needed, also i am running Windows 10.
 

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RELEVANCY SCORE 76.8

Hello,I have a Lenovo Thinkpad Yoga 260 laptop, Windows 10 64 bit, and a few months back the pen stopped working. I may have contributed to that. I got the ingenius idea to try to install my Wacom Intuos pen driver to see if it would work. The Lenovo pen stopped working but after I uninstalled the Intuos driver, the pen started working agin. But then Windows 10 updated and the pen started behaving strangely. I tried to disable Windows Ink, manually and via console commands, specifically ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f?. After I entered this command the pen stopped working completely, and hasn't worked since. I tried entering the counter command ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f?, I tried updating the pen driver via device manager. I tried updating all my drivers via Lenovo bridge (downloading all sorts of drivers, wintab, firmware updates...)updating my Bios, reinstalling Windows and reverting to factory settings. After that the touch display stopped working too, but somehow i mannaged to get it working agin. Regarding the pen, my computer doesn't even have the Wacom pen driver anymore, and I can't find it anywhere. I even searched the Wacom website for it, to no avail. Is there something I could do? Or do i have to take it to my retailer and have it serviced?I will ... Read more

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RELEVANCY SCORE 76.8

Hello,I have a Lenovo Thinkpad Yoga 260 laptop, Windows 10 64 bit, and a few months back the pen stopped working. I may have contributed to that. I got the ingenius idea to try to install my Wacom Intuos pen driver to see if it would work. The Lenovo pen stopped working but after I uninstalled the Intuos driver, the pen started working agin. But then Windows 10 updated and the pen started behaving strangely. I tried to disable Windows Ink, manually and via console commands, specifically ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f?. After I entered this command the pen stopped working completely, and hasn't worked since. I tried entering the counter command ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f?, I tried updating the pen driver via device manager. I tried updating all my drivers via Lenovo bridge (downloading all sorts of drivers, wintab, firmware updates...)updating my Bios, reinstalling Windows and reverting to factory settings. After that the touch display stopped working too, but somehow i mannaged to get it working agin. Regarding the pen, my computer doesn't even have the Wacom pen driver anymore, and I can't find it anywhere. I even searched the Wacom website for it, to no avail. Is there something I could do? Or do i have to take it to my retailer and have it serviced?I will ... Read more

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RELEVANCY SCORE 76.8

 Hi,  I was a happy user of Lenovo Active Pen 2, but recently it has stopped working. By this, I mean that it does not produce any reaction from the touch screen when I tap the screen with it, although successfully connected to the laptop as the Bluetooth device. I have checked and re-installed the drivers and the software (Lenovo Pen Settings). I have also tried to replace the battery twice, and that seemed a right thing to do, at first: for several seconds after the replacement, the pen was working, indeed. Suddenly, the screen would stop reacting to the pen clicks and touches and would never react anymore. As I mentioned, I have observed the similar behaviour twice.  I would be very glad to get any assistance except for the most obivous advice like "Please double-check the drivers and the device batteries". Thanks a lot.

A:Lenovo Active Pen 2 stopped working with Yoga 920

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RELEVANCY SCORE 76.8

Autorotation stopped working on my laptop. I'll tell you in detail:I bought a laptop Lenovo Yoga 500-15 ISK. As you know, Yoga can turn into a tablet and if it is turned over, then the image on the screen also turns, like on smartphones.However, after a while this function disappeared. Moreover, the "Autoroute Lock" icon disappeared from the "Quick Actions" on the "Notification Panel".Also, the lock screen setting from "Options / Display" disappeared.The autorotation lock button on the left side of the laptop either does not react.Can anyone tell me what's going on? How can I repair this function?

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RELEVANCY SCORE 76.8

After a Window's update, my trackpad stopped working. After searches online for how to fix the issue, I noticed that the trackpad was completely unistalled from my computer (vs. just being disabled). I went to the Lenovo website and re-downloaded the driver, which fixed the issue..... for a few weeks. Now my trackpad stopped working again (randomly mid use...I had not restarted my computer or anything), with no further windows updates occuring. I looked and it is once again, unistalled. I tried to download the driver again, but it didn't fix the issue this time. How do I get my trackpad back installed and working?

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RELEVANCY SCORE 76

Recently whenever I switch my laptop to tablet mode,the touchscreen stops working completely. Once I restart the computer, it starts to work again. Could something be broken? 

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RELEVANCY SCORE 76

Hi, I have a Lenovo Yoga 910 that was working fine but then, suddenly, the forward usb-c port stopped working. Tried to reinstall and update USB driver, no results. I checked if the problem was with my adaptors but it is not, a friend of mine has the same laptop as mine and it is working. Does anyone have any suggestions? Thanks

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RELEVANCY SCORE 76

Keyboard and trackpad stopped working on Yoga 260 laptop. USB mouse and keyboard work fine. Also keyboard works in BIOS settings. I have replaced keyboard/ trackpad / system board and even hard drive w/fresh Windows 10 image. Same results: keyboard and trackpad don't work. Your help is much appreciated.

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RELEVANCY SCORE 76

Hey everyone, unfortunately the keyboard backlight of my yoga 900 has stopped working and I cannot link the problem to any windows update or something. I have already checked the BIOS and Fn Keys are enabled.  Thanks in advance Kay

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RELEVANCY SCORE 76

The laptop USB ports stopped working. So I cannot charge via the USB charging port. First things first, I backed up all the files I need and hoping that I will still have enough charge to troubleshoot. But I don't have the luxury anymore. I cannot power up the laptop. Anyways to charge the battery externally? Or any other solution to charge the battery so I can at least power up the laptop and troubleshoot?

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RELEVANCY SCORE 76

Hello, I just bought the Lenovo yoga 530 yesterday, I installed a fresh windows 10 ver.Rebooted and now I can't use my touchscreen and trackpad.So it's pretty useless to me now becauseI use both alot for my work.Can someone help me? 

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RELEVANCY SCORE 75.2

Hello,Yesterday my touch screen in my Lenovo Yoga 720 stopped working with finger touch. It, however, still works with pen.I've tried to disable/uninstall HID driver, updating Windows, updating Lenovo with Service Brigde, safe boating, normal booting Windows nothing helped.Could you please provide me some sort of advice how to turn on my touch screen again? It is a laptop I've bought 3 months ago and I need to rely on it.Many thanks

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RELEVANCY SCORE 75.2

I got a new Lenovo Yoga 520 notebook a few days ago - initially everything was working fine, however now when I switch it into tablet mode the touch screen is completly unresponsive. I have done all the Lenovo system updates and windows 10 is up to date.  Has anyone experienced a simular issue and knows how I can fix this? Its still under warranty but I would prefer to try and fix myself if possible.

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RELEVANCY SCORE 74.4

Anyone else having an issue with the touchscreen their Brand new X1 Yoga (Gen 2)?  I have been able to fiddle with drivers and get it working periodically, but after sleep or a reboot it doesnt work again.

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RELEVANCY SCORE 74.4

All drivers are fine. I have tried disabling and enabling & reinstalling HID touch screen drivers but it didnot work. I have also reset the PC . But i didn't fix. I dont think its a hardware problem. Any solution??   

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RELEVANCY SCORE 72.8

I have been chasing threads trying to find solutions to this.  Found a clue, was directed to the power management driver thread as a possible solution, was told it was not as I was on Windows 10 and was told to start a new thread.  So here it is.Very frustrating as none of my other brands of laptops have issues wth actual buttons working after an update....however Lenovos do.  Here is the situation that occurred after most likely a Windows 10 update. However I cannot be sure it was not a Lenovo update or a Lenovo update hidden in a windows 10 udpate.  All I know is my volume buttons don't work correctly now.  Some specifics.... Holding the function key and hitting escape toggles the fn behaviour.However the light on the mute button never goes off although it does mute and Un mute the volume. It also brings up the onscreen volume display which you can touch and change volume crudely.However while the mute button toggles muting the volume....Although the light stays on....the volume up and down buttons also mute and unmute vs. raising and lowering volume!!!I saw the comment that in windows 10 these buttons are controlled by windows. However not sure why only lenovo has issues with their functions keys after oem or Windows updates.Thanks for any help.BJBBJB

A:Volume Buttons have stopped working correctly on S3 Yoga 14 after Win10 or Lenovo update (they mute)

Can you please provide the "System Model" and "BIOS Version/Date" exactly as they appear in msinfo32.exe?  Thanks!

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RELEVANCY SCORE 72.4

I've got z510 since 11 months. Yesterday my laptop turned off because of died battery problem (fixed). From that time my mute, volume up/down hotkeys aren't working. For sure keyboard isn't broken because my F1, F2, F3 keys via FN works fine.I've Windows 8.1 OS. I've tried also reinstalling Lenovo Evergy Mangament and Realtek HD Audio drivers with no effect. Thanks for help.

A:Lenovo z510 sound hotkeys stopped working

bump

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RELEVANCY SCORE 72

There was an automatic update in the past few days, after that the sound is not working anymore.  I tried installing the drivers from the site but it still doesnt work. The troubleshooting doesn't seem to find any problem with it.  I also can't find the soundcard in device manager.  Thank you in advance.


























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RELEVANCY SCORE 71.6

Hi, I have a g500s laptop a few years now and I am using the official Conexant HD audio drivers. It has been a while now that my sound stop working after the log-in sound of Windows play. I tried re-installing the drivers but the same thing happens again. If i uninstall the Conexant HD drivers everything works fine but i don't like the quality of the sound (non HD). Recently I found out that when the sound stops, I just have to open the Speakers Properties window (from the tray icon or the Control Panel) and then the sound works again. Sometimes I have to do it again if the sound stops again. FYI the sound doesn't stop all of a sudden. For example if I am listening to some music the sound won't crush while playing. But if i don't use it constantly it might stop and I will have to re-open the Speakers Properties for it to work.Attached is a screenshot showing my sound drivers through the Device Manager.Thank you for your time.


























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RELEVANCY SCORE 71.2

Hi, I've had this issue off and on since I purchased this yoga 910 over a year ago. The sound randomly stops working (not even after an update - just out of the blue) and a red x appears on the speaker icon. Clicking the speaker icon will make the troubleshooter search for fixes, but to no avail. In the past, the issue would solve itself after a few days and the sound would randomly come  back, but recently the issue has been persisting. I've tried updating the sound driver, restarting, reinstalling Windows and installing a new audio driver, but nothing works. I'm running Windows 10.

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RELEVANCY SCORE 64

Hello my 8 month old yoga mic was working fine until the driver was auto updated, i believe through windows update and now the yoga cannot hear me at all.  I uninstalled the Realtek driver and installed the Microsoft HD drivers under Sound, video and game controllers with no change.   My yoga was also updated to Win 10, ver 1809 at this time, which i hear is buggy.  I also installed the latest Realtek drivers from Lenovo and that did not fix the problem either. I turned off Beam forming in the Realtek HD manager and that did not make a difference either!! Please Help,, this is so frustrating!!!!!

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RELEVANCY SCORE 61.6

Device make:YOGA 92013IKB Glass Product #:80Y8 I have a Lenovo Yoga 920 and some of the keys on my physical keyboard have stopped working (4, r, f, v, 5, t, g, and b) but my onscreen keyboard works. I belive this started happening after I updated my Bios and did windows update. This has been going on for around a month and I am frustrated and cannot find a solution online anywhere. Please help. Solutions I have tried:Turning my laptop on and off/restart.I have tried turning off fast startup and this temporarily fixed my keyboard but did not last.Tried updating my drivers through Lenovo update, windows, and device manager.I have gone into device manager and deleted my keyboards and that only worked temporarily too. 

A:Lenovo Yoga (YOGA 92013IKB Glass) some keys not working (4, r, f, v, 5,t, g, and b)

Usually, when groups of keys in rows or columns stop working, the problem is the keyboard itself.  Are you still under warranty?

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RELEVANCY SCORE 60.8

I bought Lenovo DB65 USB portable DVD Burner, but its not working with my Lenovo Yoga 500. Whenever I click on the DVD drive It eject CD everytime.Is DB65 is compatible to Lenovo Yoga 500 or not.

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RELEVANCY SCORE 60.8

hello thanks for your time two days ago touch screeensays no pen or touch for this deviceit gives yellow mark on device manager on usp devices, failed to describe itselffailed to work with system restoreupdated and reinstalled drive many timesetcany advice pleasethanks in advance 

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RELEVANCY SCORE 60.8

The fingerprint scan function stopped working yesterday for my computer. I googled for a solution and I found one I tried to follow it. One of the steps was to update the bios and I did and it worked for one hour or so and then stopped working again. I couldn't do the other steps at all since I don't have anything software called Lenovo fingerprint manager pro on my computer and I can't find it anywhere online for Windows 10 either. Does anyone else has the same problem as me? 

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RELEVANCY SCORE 60

After an automatic windows update my computer (running Windows 8.1 64-bit) suddenly lost connection to my external monitor. I tried connecting to the tv with another cable and it didn't work either.I uninstalled the latest update and it didn't work. I tried doing a system restore to a few days earlier and it didn't work. Then I updated the BIOS and it suddenly started connecting again.The problem is the next day it stopped connecting to the monitor again. This time I couldn't update the BIOS because I already had the latest version. And even if I could I shouldn't be having to do that.What can I do?

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RELEVANCY SCORE 60

Hi there! Need help. Obviously. Hope people still look at this fourm... I have a Lenovo Yoga 3 1470 Laptop. Its...a few years old AND it is out of warrenty (so please no recommendations for sending it into Lenovo Repair Service). It is running the Windows 10 update, though it initally came with Windows 8.1  A few days ago I factory reset the computer to wipe it of all files and such. When the reset was finished it updated and reloaded itself with Windows 10. Everything seemed fine at first... HOWEVER, the touch screen is not responding to anything. I can fold the laptop into tablet mode, the physical keyboard will shut off but it will not respond to touches by any means. The Pen & Touch information in windows settings says that Pen & Touch are not available for this device. I have checked the drivers and the HID-Compliant Driver is NOT THERE (it was at first but it was greyed out and gave me a code 45).  Tent mode also doesn't work. I can flip the computer over, and Auto -Rotate will appear on the screen but the screen never flips. I have searched high and low on Google and Lenovo but perhaps I am missing something, a driver update or ...anything. Help would be great great greatly appreciated. Just to recap:-Lenovo Yoga 3 1470-Fresh Factory Reset-Windows 10 64-bit-Touch Screen Not responding-Tent Mode Screen Not Rotating-HID Touch Screen Driver Missing *EDIT: Just realized I made a similar post like 2 months ago...wow. I do... Read more

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RELEVANCY SCORE 59.2

I am using the USB-C port on my Yoga 900-13ISK (Windows 10) to connect to an external monitor. Everything worked fine until this morning for some unexplicable reason the USB-C port stopped sending signal.When I plug in the USB-C adapter (converting to DP) my screen starts and then gives me a message "no signal". I get the same error when trying to connect via another converter to HDMI. Both adapters and cables worked before. I updated my graphics card drivers and of course am extending displays. Any ideas what might cause this problem and how to fix it? Any help would be very much appreciated.

A:Yoga 900 USB-C stopped working

I have a parrot and she's jumped on the keyboard, hitting the key that cycles between laptop display, external display and "both." Yeah, that took me a while to figure out why I couldn't get it to work properly. 
 
The other thing I'd do is try the cable with a different source, such as a PC. 

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RELEVANCY SCORE 59.2

Hello folks! Does anybody know where and how  to put a ticket and ask for repair? My yoga 510 was working normally and then it went to sleep mode. Didn't wake up anymore. Completely dead. I tried all the suggestions like pressing the power button for 10 sec, for 30 sec, etc. Nothing worked. The battery is sealed and can't be removed . So I need to send it to repair in London. Any address or phone to contact Lenovo?? tks a lot for your helpMonica

A:MY YOGA 510 STOPPED WORKING

Hi monioia, 
 
Welcome to the Community Forums.
 
You can call in technical support:
 
0333-777-3991 (National Rate)For Lenovo & Idea products #2For Think products #3For Server #4To identify your product #0 
 
9:00 - 18:00 Monday - Friday
 
Service center locator here but it would be better to call in tech support first for proper service process.
 
Regards

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RELEVANCY SCORE 59.2

Looking for advice on how to get my thinkpad X1 yoga pen working again.  Both touchscreen input and pen input were working properly earlier but now no pen input at all.  It doesn't appear to be a charging issue.   Hoping for a simple solution, and thanks in advance!

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RELEVANCY SCORE 59.2

Looking for advice on how to get my thinkpad X1 yoga pen working again.  Both touchscreen input and pen input were working properly earlier but now no pen input at all.  It doesn't appear to be a charging issue.   Hoping for a simple solution, and thanks in advance!

A:X1 YOGA PEN STOPPED WORKING

Hi there, Sand -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Make sure to check all your drivers are up to date: Click here
You can also use ThinkVantage System Update to check for newer drivers or BIOS.
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 58.8

My Lenovo Yoga 920 camera stopped working  - the little light near the webcam was on but camera did not work. At some point it said it was in use in another app, though that was not correct, and the message disappeared in further attempts. Tried everything, privacy settings, etc. Nothing worked. Later the same evening some sliding  screen appeared out of the blue on the right with a few settings including one for the camera that I hadn't seen before! I clicked - started working automatically!  Trying to find that setting again but can't reproduce it anywhere. Anyone know to what I am referring?
 
 
Moderator comment: Subject edited for clarity/visibility.

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RELEVANCY SCORE 58.8

After one week with my new Lenovo Yoga 3 14 my keyboard stopped working. Sometimes, if i press a button hard enough or if I hold the laptop in a certain position, the keyboard works for a second. What's more, it seems like the device doesn't recognize the mode it is in anymore. Touchscreen always works. Things I have tried so far without any success: Upgrade to Windows 10BIOS update bacn95ww.exe Any ideas?

A:Yoga 3 14 - Keyboard stopped working

I bought this computer 1000 euro, first time Lenovo computer  and he is not working and nobody help me. Please help ...

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RELEVANCY SCORE 58.8

Hello,sorry for my english, I'm french and I have somes difficulties...I bought a few days ago a yoga 260 and time to time the touchpad stops working.I have updated the driversAt times only the touchpad is blocked, or with the keyboard and the touch screen...If you had this problem, I would be happy to know the solutionthank you !  

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RELEVANCY SCORE 58.8

I've been using my 260 for a couple months now and generally have been pleased with it.  Unfortunately, the stylus stopped working while I was using it yesterday and I'm trying to figure out what's gone wrong. I suspect the internal capacitor is no longer charging, but I'm unsure how to check.  If it is a charging issue, is it possible that it's an OS driver issue?  A few weeks ago I changed my OS from Windows 10 to Ubuntu and if the stylus has a very impressive battery life it's possible it's just finally worn out, but I find it odd that this would be OS dependent, as doesn't the stylus charge even if the PC is off? If anyone can shed some light on this issue, it would be much appreciated.  Google has failed to provide me any helpful information and I'd really like to avoid reinstalling Windows 10 just to see if it starts charging my stylus - especially if it doesn't help!











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A:Yoga 260 Stylus Stopped Working

Pull out the pen and look into the silo.  See if one of the little spring contacts is pushed back.  Don't touch them with something metalic, as you may short them out.  A toothpick is a good tool.

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RELEVANCY SCORE 58.8

Have had a Thinkpad Yoga S1 for several years and last week the pen stopped working.  I reinstalled the drivers and that didn't help.  Yesterday it started working again, but today it stopped again.  I ordered a new digitizer pen thinking it might be the pen, but the new one doesn't work either.  The touchscreen still work fine and I can write with my finger. Any idea what the problem my be?  

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RELEVANCY SCORE 58.8

This issue started recently, after months of it working fine. The internet just would randomly stop working. I would use the troubleshooting function, it would go through the process and connect to our network, but then when I tried to go to a website, it would say there was no internet. Eventually I was able to get an old Netgear USB Adapter to work. I have tried changing the power settings, removing the drivers in the device manager, and I have the latest wifi driver. I have read many of the help posts on other Yoga wifi issues. Is this a software issue or a hardware issue? Thanks for the help!

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RELEVANCY SCORE 58.8

Hi there, I was testing another pen from a different Yoga 260 on my machine. Suddenly pens stopped working. My trackpad settings were also defaulted, so I updated all my drivers and even the wacom drivers, but neither pen works on my machine. The pen works perfectly fine on the other machine so I don't think it's a battery issue on the pen

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