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Sound stopped working- Lenovo Yoga 710

Q: Sound stopped working- Lenovo Yoga 710

I have only been using this laptop for one month. Last night it had an update and when I tried to us my laptop I noticed the sound isn't working at all. When I tried trouble shooting, the system couldn't detect a problem. Please could you help?Thanks PR

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RELEVANCY SCORE 200
Preferred Solution: Sound stopped working- Lenovo Yoga 710

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RELEVANCY SCORE 78.8

hello! I have Lenovo yoga 3 pro 13ISK win 10 , and the USB port stopped working - the PC does not recognize it when I go to control panel - DEVICES - I don't see USB section.I did Lenovo system diagnostic = nothing, my BIOS is updated, my drivers are updated, I've done system recovery ... nothing helps screenshot of my control panel & device manager please try to help...;(


























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RELEVANCY SCORE 78.8

Worked fine yesterday, now doesn't respond at all. I'm currently copying and pasting it... Beyond going to a support location, any ideas?

A:Lenovo Yoga 900 "n" key stopped working

Another thing I noticed - when the password page comes up on start up, some key is autotyping into the password field.

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RELEVANCY SCORE 78

After a Window's update, my trackpad stopped working. After searches online for how to fix the issue, I noticed that the trackpad was completely unistalled from my computer (vs. just being disabled). I went to the Lenovo website and re-downloaded the driver, which fixed the issue..... for a few weeks. Now my trackpad stopped working again (randomly mid use...I had not restarted my computer or anything), with no further windows updates occuring. I looked and it is once again, unistalled. I tried to download the driver again, but it didn't fix the issue this time. How do I get my trackpad back installed and working?

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RELEVANCY SCORE 78

Autorotation stopped working on my laptop. I'll tell you in detail:I bought a laptop Lenovo Yoga 500-15 ISK. As you know, Yoga can turn into a tablet and if it is turned over, then the image on the screen also turns, like on smartphones.However, after a while this function disappeared. Moreover, the "Autoroute Lock" icon disappeared from the "Quick Actions" on the "Notification Panel".Also, the lock screen setting from "Options / Display" disappeared.The autorotation lock button on the left side of the laptop either does not react.Can anyone tell me what's going on? How can I repair this function?

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RELEVANCY SCORE 78

Hello,I have a Lenovo Thinkpad Yoga 260 laptop, Windows 10 64 bit, and a few months back the pen stopped working. I may have contributed to that. I got the ingenius idea to try to install my Wacom Intuos pen driver to see if it would work. The Lenovo pen stopped working but after I uninstalled the Intuos driver, the pen started working agin. But then Windows 10 updated and the pen started behaving strangely. I tried to disable Windows Ink, manually and via console commands, specifically ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f?. After I entered this command the pen stopped working completely, and hasn't worked since. I tried entering the counter command ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f?, I tried updating the pen driver via device manager. I tried updating all my drivers via Lenovo bridge (downloading all sorts of drivers, wintab, firmware updates...)updating my Bios, reinstalling Windows and reverting to factory settings. After that the touch display stopped working too, but somehow i mannaged to get it working agin. Regarding the pen, my computer doesn't even have the Wacom pen driver anymore, and I can't find it anywhere. I even searched the Wacom website for it, to no avail. Is there something I could do? Or do i have to take it to my retailer and have it serviced?I will ... Read more

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RELEVANCY SCORE 78

So, as the title suggests, all the ports on my Lenovo Yoga 900 have stopped reading any outside device. I went into device manager and the usb ports don't show up anymore under the Universal Serial Bus controller tree. The only device that stills works, thankfully, is the charger which plugs into the special usb port. If anyone knows a solution i would be grateful, thank you.

Btw sorry for the quick post i am writing this on my phone. I can provide more specs for the computer if needed, also i am running Windows 10.
 

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RELEVANCY SCORE 78

Hello,I have a Lenovo Thinkpad Yoga 260 laptop, Windows 10 64 bit, and a few months back the pen stopped working. I may have contributed to that. I got the ingenius idea to try to install my Wacom Intuos pen driver to see if it would work. The Lenovo pen stopped working but after I uninstalled the Intuos driver, the pen started working agin. But then Windows 10 updated and the pen started behaving strangely. I tried to disable Windows Ink, manually and via console commands, specifically ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f?. After I entered this command the pen stopped working completely, and hasn't worked since. I tried entering the counter command ?reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f?, I tried updating the pen driver via device manager. I tried updating all my drivers via Lenovo bridge (downloading all sorts of drivers, wintab, firmware updates...)updating my Bios, reinstalling Windows and reverting to factory settings. After that the touch display stopped working too, but somehow i mannaged to get it working agin. Regarding the pen, my computer doesn't even have the Wacom pen driver anymore, and I can't find it anywhere. I even searched the Wacom website for it, to no avail. Is there something I could do? Or do i have to take it to my retailer and have it serviced?I will ... Read more

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RELEVANCY SCORE 77.2

Recently whenever I switch my laptop to tablet mode,the touchscreen stops working completely. Once I restart the computer, it starts to work again. Could something be broken? 

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RELEVANCY SCORE 77.2

Hi, I have a Lenovo Yoga 910 that was working fine but then, suddenly, the forward usb-c port stopped working. Tried to reinstall and update USB driver, no results. I checked if the problem was with my adaptors but it is not, a friend of mine has the same laptop as mine and it is working. Does anyone have any suggestions? Thanks

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RELEVANCY SCORE 77.2

Hey everyone, unfortunately the keyboard backlight of my yoga 900 has stopped working and I cannot link the problem to any windows update or something. I have already checked the BIOS and Fn Keys are enabled.  Thanks in advance Kay

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RELEVANCY SCORE 76.4

I got a new Lenovo Yoga 520 notebook a few days ago - initially everything was working fine, however now when I switch it into tablet mode the touch screen is completly unresponsive. I have done all the Lenovo system updates and windows 10 is up to date.  Has anyone experienced a simular issue and knows how I can fix this? Its still under warranty but I would prefer to try and fix myself if possible.

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RELEVANCY SCORE 75.6

Anyone else having an issue with the touchscreen their Brand new X1 Yoga (Gen 2)?  I have been able to fiddle with drivers and get it working periodically, but after sleep or a reboot it doesnt work again.

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RELEVANCY SCORE 75.6

All drivers are fine. I have tried disabling and enabling & reinstalling HID touch screen drivers but it didnot work. I have also reset the PC . But i didn't fix. I dont think its a hardware problem. Any solution??   

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RELEVANCY SCORE 73.2

There was an automatic update in the past few days, after that the sound is not working anymore.  I tried installing the drivers from the site but it still doesnt work. The troubleshooting doesn't seem to find any problem with it.  I also can't find the soundcard in device manager.  Thank you in advance.


























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RELEVANCY SCORE 72.8

I've got z510 since 11 months. Yesterday my laptop turned off because of died battery problem (fixed). From that time my mute, volume up/down hotkeys aren't working. For sure keyboard isn't broken because my F1, F2, F3 keys via FN works fine.I've Windows 8.1 OS. I've tried also reinstalling Lenovo Evergy Mangament and Realtek HD Audio drivers with no effect. Thanks for help.

A:Lenovo z510 sound hotkeys stopped working

bump

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RELEVANCY SCORE 72

Hi, I have a g500s laptop a few years now and I am using the official Conexant HD audio drivers. It has been a while now that my sound stop working after the log-in sound of Windows play. I tried re-installing the drivers but the same thing happens again. If i uninstall the Conexant HD drivers everything works fine but i don't like the quality of the sound (non HD). Recently I found out that when the sound stops, I just have to open the Speakers Properties window (from the tray icon or the Control Panel) and then the sound works again. Sometimes I have to do it again if the sound stops again. FYI the sound doesn't stop all of a sudden. For example if I am listening to some music the sound won't crush while playing. But if i don't use it constantly it might stop and I will have to re-open the Speakers Properties for it to work.Attached is a screenshot showing my sound drivers through the Device Manager.Thank you for your time.


























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RELEVANCY SCORE 62

I bought Lenovo DB65 USB portable DVD Burner, but its not working with my Lenovo Yoga 500. Whenever I click on the DVD drive It eject CD everytime.Is DB65 is compatible to Lenovo Yoga 500 or not.

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RELEVANCY SCORE 62

The fingerprint scan function stopped working yesterday for my computer. I googled for a solution and I found one I tried to follow it. One of the steps was to update the bios and I did and it worked for one hour or so and then stopped working again. I couldn't do the other steps at all since I don't have anything software called Lenovo fingerprint manager pro on my computer and I can't find it anywhere online for Windows 10 either. Does anyone else has the same problem as me? 

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RELEVANCY SCORE 62

hello thanks for your time two days ago touch screeensays no pen or touch for this deviceit gives yellow mark on device manager on usp devices, failed to describe itselffailed to work with system restoreupdated and reinstalled drive many timesetcany advice pleasethanks in advance 

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RELEVANCY SCORE 61.2

Hi there! Need help. Obviously. Hope people still look at this fourm... I have a Lenovo Yoga 3 1470 Laptop. Its...a few years old AND it is out of warrenty (so please no recommendations for sending it into Lenovo Repair Service). It is running the Windows 10 update, though it initally came with Windows 8.1  A few days ago I factory reset the computer to wipe it of all files and such. When the reset was finished it updated and reloaded itself with Windows 10. Everything seemed fine at first... HOWEVER, the touch screen is not responding to anything. I can fold the laptop into tablet mode, the physical keyboard will shut off but it will not respond to touches by any means. The Pen & Touch information in windows settings says that Pen & Touch are not available for this device. I have checked the drivers and the HID-Compliant Driver is NOT THERE (it was at first but it was greyed out and gave me a code 45).  Tent mode also doesn't work. I can flip the computer over, and Auto -Rotate will appear on the screen but the screen never flips. I have searched high and low on Google and Lenovo but perhaps I am missing something, a driver update or ...anything. Help would be great great greatly appreciated. Just to recap:-Lenovo Yoga 3 1470-Fresh Factory Reset-Windows 10 64-bit-Touch Screen Not responding-Tent Mode Screen Not Rotating-HID Touch Screen Driver Missing *EDIT: Just realized I made a similar post like 2 months ago...wow. I do... Read more

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RELEVANCY SCORE 61.2

After an automatic windows update my computer (running Windows 8.1 64-bit) suddenly lost connection to my external monitor. I tried connecting to the tv with another cable and it didn't work either.I uninstalled the latest update and it didn't work. I tried doing a system restore to a few days earlier and it didn't work. Then I updated the BIOS and it suddenly started connecting again.The problem is the next day it stopped connecting to the monitor again. This time I couldn't update the BIOS because I already had the latest version. And even if I could I shouldn't be having to do that.What can I do?

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RELEVANCY SCORE 60

Hello folks! Does anybody know where and how  to put a ticket and ask for repair? My yoga 510 was working normally and then it went to sleep mode. Didn't wake up anymore. Completely dead. I tried all the suggestions like pressing the power button for 10 sec, for 30 sec, etc. Nothing worked. The battery is sealed and can't be removed . So I need to send it to repair in London. Any address or phone to contact Lenovo?? tks a lot for your helpMonica

A:MY YOGA 510 STOPPED WORKING

Hi monioia, 
 
Welcome to the Community Forums.
 
You can call in technical support:
 
0333-777-3991 (National Rate)For Lenovo & Idea products #2For Think products #3For Server #4To identify your product #0 
 
9:00 - 18:00 Monday - Friday
 
Service center locator here but it would be better to call in tech support first for proper service process.
 
Regards

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RELEVANCY SCORE 60

Looking for advice on how to get my thinkpad X1 yoga pen working again.  Both touchscreen input and pen input were working properly earlier but now no pen input at all.  It doesn't appear to be a charging issue.   Hoping for a simple solution, and thanks in advance!

A:X1 YOGA PEN STOPPED WORKING

Hi there, Sand -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Make sure to check all your drivers are up to date: Click here
You can also use ThinkVantage System Update to check for newer drivers or BIOS.
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 60

I am using the USB-C port on my Yoga 900-13ISK (Windows 10) to connect to an external monitor. Everything worked fine until this morning for some unexplicable reason the USB-C port stopped sending signal.When I plug in the USB-C adapter (converting to DP) my screen starts and then gives me a message "no signal". I get the same error when trying to connect via another converter to HDMI. Both adapters and cables worked before. I updated my graphics card drivers and of course am extending displays. Any ideas what might cause this problem and how to fix it? Any help would be very much appreciated.

A:Yoga 900 USB-C stopped working

I have a parrot and she's jumped on the keyboard, hitting the key that cycles between laptop display, external display and "both." Yeah, that took me a while to figure out why I couldn't get it to work properly. 
 
The other thing I'd do is try the cable with a different source, such as a PC. 

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RELEVANCY SCORE 60

Looking for advice on how to get my thinkpad X1 yoga pen working again.  Both touchscreen input and pen input were working properly earlier but now no pen input at all.  It doesn't appear to be a charging issue.   Hoping for a simple solution, and thanks in advance!

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RELEVANCY SCORE 59.2

I'm hoping someone can help me with the audio problem on my notebook. After owning my Yoga for about 2 months, the audio stopped working.  I don't know exactly when it stopped, I don't recall that it stopped directly after a windows update or anything like that.  I am using the factory loaded Windows 10.  The speaker icon in the task bar has a small red X on it.  When I click the icon Windows goes through a troubleshooting process and tells me it found a fix and asks me to click the button to apply the fix and then restart, but the problem persists.  If I right click and choose playback devices, the only two things that show up are my bluetooth speaker - nothing related to the internal audio.  If I go into device manager, under "other devices" there are two entries for "Intel High Definition Audio."  Previously there was one entry, I don't know when the second shows up.  If I right click and select update driver, windows does a search online but does not find an update. I have also gone to the Lenovo site and downloaded and installed the audio driver listed there but the problem continues. I took it into geek squad since I purchased it at Best Buy, and the guy looked at it for a couple minutes and told me it's a hardware problem and it will need to be sent in for repair. Any thoughs?  Any help would be greatly appreciated. Thanks.

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RELEVANCY SCORE 59.2

hi,Ive only had the laptop about a month and the touchscreen was working fine until tonight where it just stopped working whilst i was using it. I have tried a few things but the device manager says the device is in working order. Ive tried restarting and even disabling and re enabling the driver but to no avail. any help?

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RELEVANCY SCORE 59.2

Hello,sorry for my english, I'm french and I have somes difficulties...I bought a few days ago a yoga 260 and time to time the touchpad stops working.I have updated the driversAt times only the touchpad is blocked, or with the keyboard and the touch screen...If you had this problem, I would be happy to know the solutionthank you !  

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RELEVANCY SCORE 59.2

This morning, I found that my USB ports are not working. Any ideas on what is wrong? In the Device Manager I see USB drivers for the bluetooth and camera, but nothing for the ports - should there be? This only out of ordinary thing to occur was that I left the PC on and unplugged last night, and the batteries ran out. Help, I cant connect my iPhone!

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RELEVANCY SCORE 59.2

Hi there, I was testing another pen from a different Yoga 260 on my machine. Suddenly pens stopped working. My trackpad settings were also defaulted, so I updated all my drivers and even the wacom drivers, but neither pen works on my machine. The pen works perfectly fine on the other machine so I don't think it's a battery issue on the pen

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RELEVANCY SCORE 59.2

Hello,sorry for my english, I'm french and I have somes difficulties...I bought a few days ago a yoga 260 and time to time the touchpad stops working.I have updated the driversAt times only the touchpad is blocked, or with the keyboard and the touch screen...If you had this problem, I would be happy to know the solutionthank you !  

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RELEVANCY SCORE 59.2

Have had a Thinkpad Yoga S1 for several years and last week the pen stopped working.  I reinstalled the drivers and that didn't help.  Yesterday it started working again, but today it stopped again.  I ordered a new digitizer pen thinking it might be the pen, but the new one doesn't work either.  The touchscreen still work fine and I can write with my finger. Any idea what the problem my be?  

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RELEVANCY SCORE 59.2

This issue started recently, after months of it working fine. The internet just would randomly stop working. I would use the troubleshooting function, it would go through the process and connect to our network, but then when I tried to go to a website, it would say there was no internet. Eventually I was able to get an old Netgear USB Adapter to work. I have tried changing the power settings, removing the drivers in the device manager, and I have the latest wifi driver. I have read many of the help posts on other Yoga wifi issues. Is this a software issue or a hardware issue? Thanks for the help!

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RELEVANCY SCORE 59.2

I've been using my 260 for a couple months now and generally have been pleased with it.  Unfortunately, the stylus stopped working while I was using it yesterday and I'm trying to figure out what's gone wrong. I suspect the internal capacitor is no longer charging, but I'm unsure how to check.  If it is a charging issue, is it possible that it's an OS driver issue?  A few weeks ago I changed my OS from Windows 10 to Ubuntu and if the stylus has a very impressive battery life it's possible it's just finally worn out, but I find it odd that this would be OS dependent, as doesn't the stylus charge even if the PC is off? If anyone can shed some light on this issue, it would be much appreciated.  Google has failed to provide me any helpful information and I'd really like to avoid reinstalling Windows 10 just to see if it starts charging my stylus - especially if it doesn't help!











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Go to Solution.

A:Yoga 260 Stylus Stopped Working

Pull out the pen and look into the silo.  See if one of the little spring contacts is pushed back.  Don't touch them with something metalic, as you may short them out.  A toothpick is a good tool.

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RELEVANCY SCORE 58.8

Helllo, I bought my Lenovo Yoga 920 back in November, and the laptop is great overall. But I have run into the following issue: I don't get sound coming out of the speakers. I first noticed the problem around Christmas, after I tried to play some music, and I got no sound et all. Since I usually use headphones, I'm not sure when the problem started. Since then, the laptop has been sent for depot service twice, and then had on-site service twice. The motherboard has been replaced three times, being the last time just this morning. After the technician replaced the motherboard, everything was working, and I updated Windows, BIOS and everything that Windows asked me to do. I closed the lid, the laptop went to sleep mode, and I left. When I came back and open the laptop, the speakers were not working anymore. The issue is always the same: no sound from the speakers, but headphones works just fine. When I go to Sound Properties, the green bar lights up as sound is playing from Spotify/YouTube, but there is no sound on the speakers. I'm running the last version of Windows 10 Home (Fall Creator), I have tried reinstalling drivers, and I'm running out of ideas. Has anyone run into this issue before? If so, how did you fix it? I'm clueless. For a premium laptop with a price tag of almost $2000, this is very upsetting and disappointing.

A:Lenovo Yoga 920 - No sound

When you right click on the speaker icon in the lower left of the screen and select Playback Devices, does it show a green check mark (set as default) for your internal speakers, and identify them as using your Realtek sound card, and are the bars next to your internal speakers lighting up when playing music?        Note also that the headphones must be unplugged for the speakers to work... If the internal speakers are not showing at all, right click in Sound Properties window and make sure that both Show Disabled Devices and Show Disconnected Devices are checked. Also go to the Recording tab in the Sound Window, and set Stereo Mix as default if not already set. Best of luck,

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RELEVANCY SCORE 58.8

Yesterday evening, the USB-C ports of my Lenovo Yoga 920 stopped working suddenly. While working with the computer, the connected external monitor and the laptop screen both went dark and I couldn't revive them by disconnecting/reconnecting any cables or by pressing any keys on the laptop. In the end, I had to force a hard restart of the Yoga 920 by pressing the power button on the right. After rebooting the laptop, I noticed that it completely failed to communicate with any devices connected to the USB-C port, including my external monitor, keyboard, mouse and Ethernet network. First suspecting an issue with the connected USB-C hub (Kensington USB-C Universal Dock 60W (SD4600P)), I performed a full power recycle, including detaching/attaching cables, of all involved components. This had no result. I noticed then in the Windows 10 Device Manager (devmgmt.msc), that the USB device "UCSI USB Connector Manager" was marked as not working (yellow exclamation mark). The status of the device was:This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE Disabling/removing/reinstalling this device in Windows 10 had no effect on the issue. Then I noticed that the laptop didn't charge while connected to the power supply from Lenovo, which was delivered with the laptop. There are two USB-C ports on the left side of the laptop. The one towards the back is marked as the one to use for charging. It didn't work any more. I had to connect the USB-C cable from th... Read more

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RELEVANCY SCORE 58.8

I mean ive had this thing for over a year and at some point the backlight stopped workingdosent even work on start up so thats not a thing  and yes i used to light up with the fn space bar and on startup 

A:Yoga 2 13 keyboard backlight stopped working

So it suddenly stopped working sometime in 2015 but recently i went to washington by plane and i noticed that it worked again when i got there but when i got back it stopped working seems like the xray did something anything i can do?

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RELEVANCY SCORE 58.8

I have a Yoga 900 13ISK2Yesterday my usb ports stopped working (the charger still works) I updated the BIOS and they worked again for about 4 hours, then stopped again. Can you help?

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RELEVANCY SCORE 58.8

Hi, I am a teacher and need to connect at school to a HDMI cable. I use a USB-c to HDMI dongle. As many, I had issue with my USB-C port since I purchased my Yoga 910. (turn on and off and hard to connect) Recently however, the port just stopped working. I believe it is dead. I tried to find documentation on how to repair it or investigate but could not find any informations. Can I do anything to confirm that? Is there anything I can do to repair it? Is the next step to bring my laptop to a Lenovo service center? Thank you for any help! 

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RELEVANCY SCORE 58.8

Hi, I just bought a ThinkPad Yoga 460 and I have a strange problem. The internal keyboard does not work any more across operating systems, so this isn't software specific. However, the keyboard *does* work in the beginning a cold start until the operating system boots - I can enter the BIOS settings, navigate around there, I can enter the onboard diagnostics utility, everything works fine - until an operating system boots. If I just reboot without turning the computer off, the internal keyboard doesn't work. I even restored factory settings, so I am writing this from an Ubuntu Live USB with an external keyboard until I have figured out how to restore EFI, but the keyboard still isn't working. The problem occured after a long time of using only the external keyboard, so I can't exactly tell what I was doing when it happened. I'm guessing it has to do with the rotation sensor being stuck, but what would be the point of disabling the keyboard if it's physically impossible to press any buttons in tablet mode... Also, the touch pad keeps working anyway. I removed Windows from the laptop and I don't think there'd be an easy way to get it back, so I hope any solutions would work on Linux too. Best regards,Malte

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RELEVANCY SCORE 58.8

Members, Recently, I noticed some of the special Hotkey Fn keys stopped working. Here's the breakdown: Working:F1 (speaker on/off)F2 (vol down)F3 (vol up)F5 (screen bright -)F6 (screen bright +)Stopped Working:F4 (mic on/off)F7 (project)F8 (wifi on/off)F9 (settings)F10 (search)F11 (open apps?)F12 (all apps?)This happened once before and a driver/BIOS update fixed it, but this time, nothing seems to fix it. I am an Inside Track candidate for Windows updates, and the keys themselves work (the normal Fn keys work). Searching Google and the Forums comes up empty. Specs: Product: 20FQ001VUSBIOS: N1FET63W 1.37Windows 10 Pro 64-bit Version 1803 Build 17134.167Hotkey Features Integration for Windows 10 (64-bit) - ThinkPad Version 9.0.2.2 All updates completed (Lenovo and Windows). Any thoughts/ideas?Thanks!-Matt

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