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windows 10 sleep mode not getting restart

Q: windows 10 sleep mode not getting restart

My laptop Imprint 15-be001tx is not able to restart from the sleep mode and when i try to again restart it, it shows narrow white vertical lines and i cannot get out from that mode and only solution to get out of it is to restart the PC. so i am not able to save my work.I bought this laptop just 8 days ago. Thanks!!

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Preferred Solution: windows 10 sleep mode not getting restart

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


In Vista RC1 & RC2:
Pressing the sleep button, or via the sleep command of the start menu: the system goes to sleep, the display switches off, the hard disks power down, and finally the power is switching off. But then it immediately restarts and powers up again.
This is the same system under which I had windows XP run flawlessly, in particular with a very useful sleep mode.
No event in the event viewer seems to indicate a driver blocking sleep, and I don't believe it is the case since the system actually switches off power before waking up immediately again.
No device are allowed to wake up the system (unchecked in power management tab of each driver, in particular mouse and keyboard)
Mainboard is Asus P4P800-E with P4 2.8GHz
Any idea?

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I'm having the problem with my PC restarting after trying to come out of sleep mode. I've followed the dump instructions and have attached my zip file. I think it's a driver issue but no idea which one. Thanks for you help.

A:Sleep Mode Causes Restart

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:

There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to ... Read more

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I have a Compaq/HP Presario F700
- AMD Athlon 64 X2 Dual-Core processorTK-57
- NVIDIA GeForce 7000M
- 2 GB RAM

Just recently my computer refused to wake up from sleep mode. When I closed the lid normally when i open it back up the power button flashes, then when i touch the mouse it wakes back up. The first time i noticed a problem the computer just took longer to wake up. I sat there for a minute moving the cursor and pressing on buttons before it woke up. The next time it went to sleep it didn't wake at all. The power button keeps flashing but the touch pad seems to be disconnected or just off.

I do have a wireless mouse. I have tried unplugging it before i put the comp to sleep without sucess. I have tried updating my video card driver and the driver for the touch pad. When i do a windows update it tells me there is an update for the touchpad but there is an error when i try to install it.

So far I have had to change my settings so that my computer never sleeps. This seems like a solution that will eventually burn my computer out.

If anyone has any tips i'd appreciate them.
Let me know if you need any more information.


A:Once in Sleep mode, have to hard restart

Welcome Pete
Just a coincidence, I just answered this question
Computer goes in coma

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My system, including my monitor, works perfectly except when I have to restart. When I restart the cpu POSTs fine, but my monitor goes into sleep mode shortly after the restart. I say sleep mode because the green power light comes on momentarily and then goes to a blinking amber light. If I power down, then power back up, the system including the monitor will boot up just fine (although lately I may need to do this 2 or 3 or 5 times before the monitor will come out of sleep mode).
At first this was an annoyance because I had to do a hard restart anytime I needed to reboot. However, now I'm concerned that eventually my monitor will not respond.
Here are the things I've done to troubleshoot this problem:
1) New video card
2) New power supply (needed a new one anyway-fan was blown and was hardwired)
3) New monitor and cable ( I knew I didn't need a new one because I tried a spare monitor and it did the same thing, but I couldn't resist an excuse to buy a 19" flat panel )
4) checked all fan operations and replaced any fans that seemed slow.
System specs:
AMD Athlon 1.2G 256MB DDR SDRAM Gigabyte 7dx bios AURORA MOBO F1IA *new* Geforce FX 5200 video card running on W2K.

I have my power options set to "always on". I really don't think this is a hardware problem. I'm thinking it has something to do with a Bios setting or problem or some ACPI setting. This problem seemed to start when I installed some ... Read more

A:Monitor sleep mode on restart

Look at the power management settings in BIOS, esp. video off method, enable/disable APM/ACPI. Also IRQ for VGA in PnP settings.

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I've put my desktop in mode sleep, when I came back and wanted to get in normal working mode I got a BSOD and a restart.
I uploaded the needed files.
Why this happened?
I have genuine Windows and is up-to-date.

A:BSOD and restart after mode sleep on

I found more updates to install for Windows.
One was related to an error when returning from sleep mode, maybe this will fix the problem.

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I don't turn off my computer usually, so I leave it in safe mode. Upon returning from safe mode, a minute after my computer suddenly restarts. It's been a week since this start. What could be the problem?

A:Sudden restart after sleep mode

Why do you leave it in safe mode.
Is there possibly some other issue?

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Starting yesterday (12/23/2017), I can't recover from sleep mode without restarting my computer. I have changed the setting to go to Sleep - Never. That seems to fix the problem, but something else may be wrong and I need to know if there is a permanent fix.
Windows 10 OS; HP Pavilion HPE; h8-1020 PC. Purchased: 04/2009. Monitor: HP2011x.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-2600S CPU @ 2.80GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8174 Mb
Graphics Card: AMD Radeon HD 6570, 1024 Mb
Hard Drives: C: 930 GB (788 GB Free); I: 465 GB (457 GB Free);
Antivirus: Windows Defender, Disabled

Merry Christmas

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I've had this computer for roughly 3 years now and really haven't had any problems with it other then the occasional accidental hit of the sleep mode button. Now usually when I hit the sleep button, the computer will be very difficult to get out of sleep and I will normally end up turning it off completely and then turnin it back on. This has worked fine for me up until the last time I restarted the computer. Now when I go to turn the computer on the light on the computer starts orange (normally blue when started) which normally shows me the computer is sleeping. The monitor also does the same thing. I can hear the fans running but have no other options besides completely turning the computer off via the power button.

A:Computer stuck in Sleep Mode after restart.

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Yesterday 9/26 for most of the day when I put the computer into 'sleep' mode it will stay there. Toward evening it would automatically come back. I tried the steps on sites (especially WiFi check to no avail.

A:Solved: Sleep mode will auto restart

Grub from Linux Mint interferes with Sleep Mode. Upon delete it works fine.

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Hey guys, every time my laptop goes to sleep mode, and I log back in, my taskbar and icons are gone! The only way to fix this is to ctrl+alt+del and end explorer.exe, and restart it. Does anyone know why this is happening, and how to fix it??? Thanks a bunch.

Vista 32-bit
2.8GHZ Intel Extreme
Nvidia 8800

A:when i come back from sleep mode, i have to restart explorer.exe


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I have a HP Probook 6450b laptop, running Windows Professional 7 (64-bit) operating system.  Just recently the laptop has exhibited symptoms that when it is placed in Sleep Mode, it enters Sleep Mode normally - but when the Power button is depressed to bring the laptop out of Sleep Mode, the laptop reverts to Start-Up, as if it had not (been) shutdown properly.  So, this is not a problem where the laptop enters Sleep Mode, but then won't wake-up - it just wakes up, but not as it should as if it were immediately coming out of the low-power Sleep Mode.  The laptop will still (normally) go into Hibernate Mode, and Resume, when the Power button is pushed.  All my settings under the Power Options appear to be unchanged and set correctly - so that the laptop should enter Sleep Mode, and wake-up normally.   I've tried and researched as much as I think I can - but I've got to believe that someone else has experienced this same problem, and maybe even has (stumbled on) a solution.  I'll actively monitor this posting, if there are follow-up questions or even proposed solutions, that I might want to give a try.   Thanks!

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Hi all,

I'm somewhat tech savvy, and my laptop has me absolutely stumped. I'll cut to the chase:

I get a dirty shutdown and restart (prompting Windows' safe mode option) any time the system attempts to enter sleep mode--whether by the Start menu or by pressing the power button (which I've set to enter sleep mode). I've asked Windows to produce a dump file in the event of a BSOD, but none have been created. I've gone through all driver updates I can think of, HP site updates, reinstalled the OS twice, etc.

I had some luck re-enabling the Windows 7 logon screen, which had previously been disabled. Worked for a few days, and I'm back where I started.

Any ideas?

A:Dirty shutdown and restart after entering sleep mode

Go into the Event Viewer. Are there any Red X's under System or Application?

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Help me please......
MiniToolBox by Farbar  Version: 13-07-2013
Ran by skyline (administrator) on 08-11-2013 at 05:23:53
Running from "D:\Softwares"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
========================= Event log errors: ===============================
Application errors:
Error: (11/08/2013 04:23:14 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (11/08/2013 04:15:45 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (11/08/2013 03:42:12 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (11/07/2013 04:34:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (11/07/2013 01:36:27 PM) (Source: WinMgmt) (User: )
Description: //./... Read more

A:Bluescreen and auto restart after wakeing from sleep mode

Installation Date: 31/10/2556 2:25:19 , per Speccy.
Above seemingly indicates that CMOS battery is failing or had failed and was replaced.  I would uninstall that and replace it, as date/time changes on Windows files probably leads to chaos for the system.

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Hello All,

I am totally new to this and am really confused. About maybe a week ago I started having BSOD, plus Windows wouldn't restart after going into Sleepmode, and when I tried to Shut Down it would bring up the shut down screen then just keep "shutting down" with out ever shutting down.

So I read some internet stuff and "Reinstalled Windows 7" and seem to still have the issues. So now I am here.

Any assistance or help would be great and I am a total novice at this and I would really like to get my PC back to normal.

System Specs

System Manufacturer/Model Number
Custom Built PC
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
AMD FX(tm)-6100 Six-Core Processor
Gigabyte Technology Co., Ltd. GA-990FXA-UD5
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTS 450
Sound Card
(1) NVIDIA High Definition Audio (2) Realtek High Definiti
Monitor(s) Displays
Acer S231HL LCD 22"
Screen Resolution
1920 x 1080
Hard Drives
WDC WD2500KS-00MJB0 ATA Device

A:BSOD plus restart from sleep mode and shutdown errors

Okay so it happened again.

The Blue Screen had this status: driver_power_state_failure

with the restart

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80094B6A00
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA8007305010
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

And I am posting a new SF Diagnostic tool grab. Any assistance would really be helpful. I am outta my Gord and I really want to get my PC back on track.

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Hey there,

I recently upgraded my notebook hard drive from a Western Digital WD2500BEVT 250GB to a SAMSUNG Spinpoint M7E HM641JI 640GB hard drive (and "cloned" from the old to the new). The only problem since the switch is when I resume from sleep mode. My laptop goes into sleep mode fine, but upon resuming, it correctly shows the log-in screen (there is a password on my account) for a few seconds, then proceeds to flash a BSOD for a split-second before restarting and showing the error recovery, unexpected shutdown screen. I have looked in my minidump file folder, but no recent dumps show up, so I am not attaching the file. The event logger shows many errors, including Kernal-Power event ID 41.

I have tried playing with the sleep settings (hybrid sleep, etc.) in the Advanced Power Settings with no luck. Drivers are all up-to-date. I assume it is a problem with the new Samsung hard drive. With my old drive, the moment I woke the computer from sleep, I would be able to log-in and resume where I left off almost instantly.

I attached the Event Viewer log in a .zip file.

Windows 7 Ultimate x64 Retail
Hardware approx. 2 years old (Samsung HDD is new)
Last OS installation approx. 6-8 months ago (Old HDD was "cloned" to the new 640GB HDD)
System Health Report passed with no errors

Gateway T-6836 Laptop
Intel GM965 chipset
Intel Core 2 Duo T5750 @ 2.00 GHz
4GB Memory
Intel Graphics Media Accelerator X3100

Sha... Read more

A:When resuming from Sleep mode, BSOD and restart occurs

make sure you have set your system to create minidump:

Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

If you are using any program such as CCleaner, they may clean out your minidump folder, please double check that

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I have to shut my HP w2558hc monitor down and restart it to get it to awake from sleep mode. Started about two weeks ago. The operating system is windows 7 pro with a gigabyte GA H97-D3H motherboard. The video is onboard and fed by HDMI cable. Processor is Intel i5 4430. Everything else has been great for a year or so except for this little monitor problem.

Thanks for your help


A:Monitor requires stop and restart to awake from sleep mode

Problem solved by using scan now with repair (sfc /scannow), but had to do it in safe mode to get a repair. Scan indicated there were a few corrupt files and couldn't fix them all. but did solve the monitor restart problem. This is my first SSD { fairly new), and wonder if the SSD might be more prone to corrupt files and/or not being able to correct them all.



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[I posted this earlier in the Crashes and Debugging section, but we think this is a hardware problem:]

Hey there,

I recently upgraded my notebook hard drive from a Western Digital WD2500BEVT 250GB to a SAMSUNG Spinpoint M7E HM641JI 640GB hard drive (and "cloned" from the old to the new). The only problem since the switch is when I resume from sleep mode. My laptop goes into sleep mode fine, but upon resuming, it correctly shows the log-in screen (there is a password on my account) for a few seconds, then proceeds to show a BSOD ***STOP 0x000000F4. Upon restart (I am forced to press the power button), the computer shows the error recovery, unexpected shutdown screen. I have looked in my minidump file folder, but no recent dumps show up, so I am not attaching the file. The event logger shows many errors, including Kernal-Power event ID 41.

I have tried playing with the sleep settings (hybrid sleep, etc.) in the Advanced Power Settings with no luck. Drivers are all up-to-date. With my old drive, the moment I woke the computer from sleep, I would be able to log-in and resume where I left off almost instantly.

I attached the Event Viewer log in a .zip file, if that would help somehow.

Windows 7 Ultimate x64 Retail
Hardware and computer approx. 2 years old (Samsung HDD is new)
Last OS installation approx. 6-8 months ago (Old HDD was "cloned" to the new 640GB HDD)
System Health Report passed with no errors

Gateway T-6836 Lapto... Read more

A:Upgraded HDD - When resuming from Sleep mode, BSOD and restart occurs

Any ideas why sleep mode no longer works once I upgraded from a 250GB to a 640GB hard drive?


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I have realtek ALC898, part of gigabyte Z77 UD5h mobo, windows 7 ultimate 64bit. Rear jack speakers always work, sound always works. But after sleep, the front panel audio jack does not work, ie headphones silent.

Workaround 1) go to device manager, disable realtek high definition audio, then enable it, then front panel audio jack works properly.
workaround 2) restart the computer and it works again.

I tried disabling sleep and using hibernate, since I read somewhere that hibernate is like a restart, but apparently it is not. Using hibernate, once it resumes from hibernate, front jack still doesnt work just like using sleep mode.

It sounds like resuming from sleep mode or hibernate mode, that windows 7 is failing to reinitialize some of the realtek audio drivers, at least those associated with front panel audio jack for headphones. So have to restart or disable/enable realtek high def audio in device manager. I have most recent realtek drivers, tried both from realtek, and most recent from Gigabyte, both have same issue. My windows 7 is fully up to date.

Any other suggestions for a permanent fix? Am I right in this is just failure of 7 to reinitialize some drivers?

A:front panel audio jack doesnt work after sleep mode until restart

Hi, I believe you are quite right about the driver(s) not reinitializing, it's quite common but failing a driver update I don't know what you can do about it.
Personally I would put a splitter on the audio out line and use that.

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Whenever my desktop goes into sleep mode or is restarted it returns being unable to connect to the internet. This happens because my Network Security Key reverts to an old password. I've updated the driver, changed the power save settings on the
driver, and reintered the network security key a number of different times but it seems that no matter how I go about it, the new key will not 'stick'.

A:Wireless Network Security Key Reverts to Old Security Key on Restart or Sleep Mode

ok I have finally discovered the solution on my own. I have been banging my head against a wall with this issue for some time but I have finally figured it out.
If you are having trouble with Windows 7 not saving your network security key, or reverting to some old key, the solution is as follows:
run msconfig (start > run (or just type into the "Search programs and files" field above the windows orb) > msconfig)
this brings up the System Configuration dialog box
click the Startup tab
scroll to find your wifi adapter's startup program (in my case it was NETGEAR)
uncheck the box next to this startup item
restart your computer. problem solved.

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when i press the sleep button, windows went sleep,
but, not like XP, any button or moving the mouse will wake him.
i tried everything, no use, i need to restart the computer itself to return to my work ..

why is this ? and how to fix it ?

thank you

A:When Windows Goes To Sleep, i can't do anything except to restart.

It is possible that the option to "Allow this device to wake computer" is not enabled for your Keyboard and Mouse in device manager.

First, what operating system are you running (Vista, 7)?

Is this a Desktop or a Laptop?

What is the exact make and model of your computer?

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hai.. help needed.... i am having the exact problem as op.. when i press sleep button, screen goes black (as usual).. but fan, and other keyboard lights are still on... it just freezes... i have to force shutdown to again use my laptop...

i am attaching the msinfo32.nfo, driverview.txt...

and one more thing... i dont have problem of bsod... thanks..

A:Laptop freezes between entering sleep mode to being in sleep mode

Original Thread

Laptop freezes between entering sleep mode to being in sleep mode

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I've had this problem intermittently on my laptop for the past 2 years however it has been occuring more often recently.

Basically sometimes when I click the sleep button on Windows 7, the screen fades to black as usual. However the fan keeps running (sounds like when it's on full load) and the power button light stays on endlessly. I always have to force shut it down and restart it.

What can be the issue?

A:Laptop freezes between entering sleep mode to being in sleep mode

Hi joseph10444.

Such a situation may occur when some driver (mostly the PnP device drivers depending on the ACPI configuration) fail to response within a stipulated time period during the power state change.

Let us see some data. Upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
Upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.
Those files will give us a closer look to the issue.

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I just had the fan replaced, and now when I use F4 to put the laptop in sleep mode and then close the lid, it remains in sleep mode when I open the lid.  Same thing occurs when I close the lid (no F4) for sleep mode and then open the lid.  However, when I select Sleep on the Windows 7 Start Menu and close the lid, the laptop does resume when I open the lid. NOTES:- Before replacing the fan, I used F4 for sleep and resume, because when I close the lid I would sometimes find the fan running the next morning- BIOS is up-to-date- Keyboard and mouse are set to wake PC- Power Options Settings:   - Allow hybrid sleep set to OFF and Hibernate set to NEVER (As they always have been)   - USB Settings > Disabled USB selective suspend settings  (These were enabled) While this isn't a huge problem, I would like to have things working as before, preferably without having to go back to the Lenovo certified shop. Thank you in advance for your help. Jeff

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Hi there,

My laptop (Dell Vostro V13) is stuck in some kind of limbo. It went into sleep mode and won't wake up fully! It "resumes" the boot-up sequence right up until the four windows colors do their characteristic swirl animation - then the screen goes black.

I can't seem to force a fresh restart b/c every time I power off and back on, the laptop tries to *resume* and gets stuck again.

Hitting F2 and F12 allows me to run bios and memory tests, but to no avail. The laptop always attempts a resume.

How do I break this sleep-resume cycle and do a fresh restart? Reinstalling the OS is out of the question (too many important files will be erased)

many thanks!

A:Windows Won't Resume from Sleep; Restart not available

See here;

Repair Install

Regards....Mike Connor

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Since about a week my PC is unable to fully shut down, sleep or even restart. Upon trying any of these my monitor shuts down as normal and a part of the PC does too (I can hear something shutting down in the hardware), but the PC is still on as indicated by the power button LED (sleep = blinking, restart/shutdown = solid). I have to turn it off manually by holding down the power button for 4-ish seconds

I have googled and tried some things so far, including:Re?nstalling mobo drivers of MSI. This includes Intel chipset drivers.
Reset my power plan to balanced (default)
Disabled Windows fast boot option
Disabled hibernate via cmd
Rollbacked graphics card drivers
Updated graphics card drivers
Set BIOS to default. Upon saving and rebooting from BIOS, the computer froze. Monitor did not turn off and was stuck on the BIOS screen. Computer did not turn off in the slightest.

Here is an energy report I got from "powercfg -energy":
Energy report - Pastebin.com

Here is the output from "powercfg -a" with disabled/enabled hibernation using "powercfg/h on/off":
Hibernation - Pastebin.com

I have come to the point where I am afraid to do anything further, I do not want to damage my PC by trying to fix this myself. I hope you can help me, as I am rather puzzled about this.

On another note, when I want to update my BIOS via MSI Live Update, the installation is unsuccessful and it prompts me to install "Intel ME Drivers". I tried to do t... Read more

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Hi there,

I have recently acquired a brand new PC, running windows 8 (details below), and have a recurring problem: after the computer goes into sleep mode mode, it crashes upon resuming, i.e. I get the message telling me there was an error and it needs to restart. I have had a variety of associated messsges accompanythig. I have since disabled sleep altogether. However, this mornig upon turning the PC on, it was forced to retart 3 times with the following errors:




I have also had:


I have updated my graphics driver just in case (since there is a flickering warped image on the side of the screen for a couple of seconds when the machine first boots up). Without success. I have tried looking at the dmp files with the debugger but without successfully identifying a driver. I am thinking now a clean Win8 install is the only way. Once the PC is running, it's fine and hasn't crashed mid-programme. It's only reboot/resume.

Here're my system details:

full dxdiag: https://skydrive.live.com/redir?resi...NGdyocmW8LN6Wo
Crash dumps: https://skydrive.live.com/redir?resi...P5aIfkazHgekHs

Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130108-1504)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 10/24/12 09:45:15 Ver: 04.06.05
Processo... Read more

A:Windows 8 crash and restart after sleep or upon reboot

Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

Out of 10 memory dumps there were 7 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

Razer Lachesis.sys driver dates from 2007 - known BSOD cause. Please update to the latest, Win8 compatible driver from the Razer website. If no driver is available - uninstall the software and physically remove the device from your system for testing.

Western Digital software (wdcsam64.sys) dates from 2008 and is a known BSOD cause. Please uninstall it.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

HECIx64.sys Wed Nov 9 19:... Read more

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I have a new Lenovo machine with Windows 7 preloaded

I normally leave my machine in the 'sleep' option overnight. I then use the mouse to resume Windows 7. On a number of occassions I see a power saving box appear with a countdown and then the Lenovo logo appears on the screen with a Windows 7 recovery panel. I then have to re-boot the machine. I have used the help box that windows provides to 'find the cause' after the reboot, but it does not point the way to resolve the problem. I would guess that this fault appears nearly 30% of the time that I try and resume following the 'sleep' option.

A:windows crash on restart from the 'sleep' option.


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With the Windows 10 Fall Creators Update, you can shut down, restart, or sleep your PC simply by saying any of these:
?Hey Cortana, lock my computer.?
?Hey Cortana, shut down my computer.?
?Hey Cortana, restart my computer.?

Head over here to read more about what?s new in the Fall Creators Update, and have a great week!

*Cortana available in select markets.


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Not sure where to post this ... hence new thread.
Has anyone found a magic keystroke combination for "Sleep" or is there anyway to create one? I know about Win+I then Power then Sleep.

Has anyone found an option to stop scheduled tasks or other triggers that "Wake" your computer from sleep? I find my computer running in the morning after putting it to sleep at the end of the previous evening! I have reviewed all 41 scheduled tasks created by Windows and installed applications and "apps" and found none that have the Wake Computer check box checked. What's annoying is the fact that once woken the computer does not go back to sleep again! I am using the supplied balanced Power plan. Any advice?


A:Windows 8 Sleep, Wake, Restart and Shutdown

I use this approach to the various "power" options. Check your wake on lan settings in Device Manager > for your various network adapters. Also, check wan on lan setting in BIOS or, I suppose, UEFI.

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Due to a windows 10 issue, I had to reset my computer. This lead to the OS re-installing itself. All mostly good
but since then, when I ask it to go to sleep, the system acts like it's doing so however as soon as the screen goes
black, it restarts! And comes back up (thank heavens for small favors...I guess). I must always do a shut-down in order
to go into low power mode!

It's getting annoying! This was after an upgrade from windows 7.

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Hello friends, I know that previously there was a very very long topic about this subject (link is below) but since I go through that topic detailed , I could not find a definite solution to this problem. My HP notebook does not go into sleep mode when I close the lid , does not shut down or restart when I click from Windows menu. Only way to close the laptop is pushing power button couple of seconds. http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/SOLVED-Windows-10-Laptop-won-t-g... I highly doubt this is a driver problem but I already downgraded Intel Management Engine Interface driver to version 9 , unchecked "Turn fastbook on" option from Windows 10 power options , changed my power options to shutdown when I click power button or hibernate when I close the lid. But none of them works. Actually strange thing is that after I downgraded IMEI driver to version 9 , laptop restarted successfully. Even when I close the lid , it went directly to sleep mode but it only happened once. After using the laptop 1-2 hours , when I close the lid again it didn`t sleep.  Please if someone helps I`ll be much appreciated. By the way , laptop was working perfectly fine before with same Windows version. But I wanted to upgrade my HDD to SSD so I made a clean install to SSD. After this installation , problem started. Hope to find a solution here. Thanks in advance.

A:Notebook sleep/restart/shut down problem [Windows 10]

Hi, Rather than loading an old version of the imei driver, see if installing the version below makes any difference - I'd suggest doing this as follows. Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane. In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and restart the notebook. When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer. https://downloadcenter.intel.com/download/26127/Intel-Management-Engine-Consumer-Driver-for-Intel-NU... When the installation has completed, restart the notebook. When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking. Regards, DP-K

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I updated to the new windows 1730 update and now when i close the laptop lid , the computer thinks i basically pulled the plug like on a desktop and it restarts asking to check for any issues.  I cannot open the lid and have the previous screen prompt where it just asks for your password.

Anybody experience these issues as well??

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Computer: Dell Latitude E6400 running Windows 7 Professional
When the user clicks start -> shutdown > The shutdown, restart, sleep and hibernate buttons are all greyed out. This is actually the second user we've had with this issue with. For the first user I fixed the problem using the below gpedit.msc fix,
but for this other user, it doesn't change anything.
gpedit.msc fix:
"User Configuration -> Administrative Templates -> Start Menu and Taskbar -> Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands" to Disabled.
I've also tried adding the following registry keys
HKEY_CURRENT_USER\Software\Microsoft\ Windows\CurrentVersion\Policies\Explorer created a 32bit DWORD named NoClose and set the option to 0. 

HKEY_LOCAL_MACHINE\ Software\Microsoft\Windows\CurrentVersion\Policies\Explorer created a 32bit DWORD named NoClose and set the option to 0.
Lastly I have scanned the machine with two different anti-virus programs, and each found no issues. I can't get the shutdown option to not be greyed out. Anyone have any suggestions I haven't tried already?
VinnyVinny http://www.intermedia.net

A:Windows 7 - Shutdown, Restart, Sleep and Hibernate buttons greyed out

AHA, I found in gpedit.msc under Computer Configuration -> Windows Setting -> Security Setting -> Local Policies -> User Right Assignment is a control for Shutdown, and the group "Users" was not in the list.
I can't test to see if this worked as the computer is in NY, I'm in California and I have disconnected my OCS session, so I will update tomorrow when the user gets into work. Maybe this did the trick???Vinny http://www.intermedia.net

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G'day All,

First post here - been having this problem for a few months now - developed a work around, but it's starting to get under my skin now.. Mainly because the system does it's updates at night, which means that my PC stays on (after BSOD) and usually keeps the screen on as well, which wakes me up eventually, or keeps the house hot (who cares, anyway.)

I've been reading the forums & trying to work it out myself, except the error code changes depending on what I'm doing..

I've attached the current BSOD grab, hopefully it gives enough information, and I've run the FurMark - and the display driver crashed (as usual - I'm starting to think it might be a faulty Graphics card..)

Enough of my chatter - let me know if it's something simple

A:Constant BSOD on Windows update, or System Restart (Or wake from sleep

1, One of the BSODs are caused by OC, stop overlocking the CPU or at least lower the frequency until the system becomes stable

BugCheck 124, {0, fffffa800c55a028, be000000, 800400}

Error : Internal timer (Proc 1 Bank 5)

[CPU Information]
~MHz = REG_DWORD 4217
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ Intel64 Family 6 Model 26 Stepping 5
ProcessorNameString = REG_SZ Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Update Signature = REG_BINARY 0,0,0,0,11,0,0,0
Update Status = REG_DWORD 0
VendorIdentifier = REG_SZ GenuineIntel
MSR8B = REG_QWORD 1100000000

Processor may be overclocked!
Expected Frequency: 3200
Actual Frequency: 4217
Overclock Ratio: 1.31

2, Uninstall Daemon Tools and make sure you get rid off the SCSI Pass Through Direct (SPTD) driver.

3, Uninstall or upgrade Hamachi

4, Update the following drivers:

Marvell 91xx SATA 6G Controller
fffff880`01000000 fffff880`0108c000 mv91xx Fri Dec 25 07:45:39 2009 (4B345F93)

Marvell RAID Console
fffff880`0112c000 fffff880`0114c000 jraid Thu Oct 29 09:14:20 2009 (4AE94EDC)

Intel(R) ICH10R SATA AHCI Controller
fffff880`01287000 fffff880`013a3000 iaStor Tue Feb 09 01:11:06 2010 (4B70A81A)

ASUS Xonar Essence STX Audio Device
fffff880`07830000 fffff880`079f5000 cmudaxp Thu Oct 28 10:27:22 2010 (4CC933EA)

Saitek Magic Bus driver
fffff880`07d01000 ... Read more

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When my widows goes to sleep I can not wake it up with the mouse,
I have to re-boot.
I have looked for the last hour & can not find where to disable it.

Can some one tell me where to look???

Thank You

A:Windows sleep mode ???

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My Win7 PC has recently stopped powering off in sleep mode. I ran powercfg/energy in command prompt, which gave me a report with 6 errors which state:
"USB Suspend:USB Device not Entering Suspend"
, and one which says:
"Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer."

I have googled for answers as much as I can, but with my very low level IT experience, I've yet to fix the problem.

So far I've tried:
updating drivers for all USB devices in device manager (they were all apparently up to date)
checked powersave options

Can somebody suggest other things I should look into?
The main point is that to the best of my knowledge, I haven't installed anything new or changed any settings on my PC (I've been away for a month, but it was powering down fine the first few days on my return).
I'm wondering if some kind of software update could be the cause, but what I'm most worried about is if I've had some kind of a security breach during the course of trawling the internet (I'm using Bit Defender on auto pilot mode, nothing's been reported so far).

Hope someone can enlighten me. Thanks for your time.

A:Windows 7 not going to sleep mode

Additional info:
I just witnessed something else - the PC DOES power down after 30mins of idleness, but then immediately powers up again (I can hear the fan whirring even though the pc and monitor appear to be in sleep mode).

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I think I have tried everything but windows 10 will not go into sleep mode without manually doing it from the start/power button, has anybody struck this issue and have they resolved it? any help would be appreciated

A:Windows 10 sleep mode

You mean automatically or from the start menu? The sleep button in the start menu appears when you've installed all of the updates for Windows 10. If you want Windows 10 to sleep automatically after a certain amount of time, you will need to go into the Control Panel>Hardware and Sound>Power Options>Change when the computer sleeps. 

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Computer Won't goto sleep ?
here is why and how to fix it

By default Windows 7 has media sharing turned on ( for xbox , ps3) ect

this pervents it from going into standby Mode

The Fix is Simple

Open control panel and goto

Power Options > change Plan settings > Advanced Power Settings

Allow hybrid Sleep > disabled
Allow wake timers > disable/enable try both settings

USB selective suspend > ENABLE

+When Shareing media [ This is the critical one ]

Set to allow the computer to sleep

A:Windows 7 SLEEP MODE FIX !

arrrrr thanks alot man works a treat was wondering what settings would work thank you very much. OH! thought it was put the pc to sleep then when it starts back up it takes to the password page saying password locked then it wont let me put my password in at all so i have to manually power it off and back on again before it will reconize my pass any idea ?

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Hi! A trouble I have with Windows 7 , I can't put it in sleep mode anymore , won't go to sleep and I have a blank screen . If someone can help me  it would be an annoyance off my shoulder . My thanks to who ever answer me .

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I have had my Dell xps8700 for about one year and I still can't figure out why it won't go into sleep mode from the desktop.  It will if I leave it in the log on window.  Any ideas?

A:Windows 10 sleep mode

1. Right click the Start's button at the left bottom of page ( or press windows key plus X key at the same time).
2. Click Power Option
3. Click " Change when computer sleep "

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I`ve only started using windows 7 with a while but i noticed that if i`m downloading something with flashget the pc goes into sleep mode if i`m not doing anything else with the pc. When i come back to it and take it out of sleep mode and log in the download continues but the download was stopped while the pc was in sleep mode.
Is there a way of turning off sleep mode while an application is running?

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I am trying to get my PC to be woken from sleep by the keyboard. My keyboard and mouse are both USB devices so I have gone into my bios to enable USB devices to wake PC from sleep.

Now though my PC wont go into sleep mode all it does is breifly enter sleep mode then straight away comes back out of it, is there any thing that can be done to get around this problem.

From what I can gather there is no fix for this, but as there are some very knowledgeable people on this forum I thought I would ask.

A:Sleep mode in Windows 7

Try this one.
Hibernate - Enable or Disable

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Upgraded from Windows 7 to Windows 10 Pro 64-bit. It goes into Sleep mode fine but anytime push a key to come back out of it.. it does nothing and has to be reset. Also it stops loading windows upon the first reset (the circles stop moving when says Loading Windows) then just stays on that screen which requires the reset button to be hit a second time.. finally moving past the loading circles to get to the desktop each time..

I downloaded the latest BIOS version which is a .cab file but trying to update it, says that the cab file cannot be read. Let me know if you need anymore information. Thanks for the help!

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I installed Widows 10 last night on my HP 15 Notebook and have had several issues. Most I have been able to resolve. I have noticed now that my laptop will not wake from sleep mode. I am having to power it down competely if it is in sleep mode. I have made sure that the keyboard is set to wake it and it is still not responding. Any hints as how to fix this?Thanks!

View Solution.

A:windows 10 sleep mode

I have an Envy x360, and Mingy's solution worked for me as well! Here are the steps to follow... - On the Desktop, right-click on This PC and select Properties- On the left, choose Device Manager- Click the arrow next to Display Adaptors to expand that category- Right-click on Intel(R) HD Graphics Family and select Update Driver Software...- Choose the option to Search Automatically for Updated Driver Software- Your computer should find and automatically install the updated driver- After the installation is complete, restart your computer I'm now able to successfully shut down, sleep, and resume from sleep! Hope this helps others with the same issue.

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