Over 1 million tech questions and answers.

Unable to access two hard drives

Q: Unable to access two hard drives

I have three hard drives C F and G. If I double click on either F or G I cannot get into them. I can access them through my network or from a running programme. restore point is also a no-no and at one time I was unable to get on the Internet. Something else [which is a niggle], everytime I log on to Bleeping Computers I have to put in my user name and password even though "Remember Me" is ticked. I have run MalwareBytes, SAS, CCleaner, AdAware,and ATF.
I have read all the instructions and think that I am posting correctly. If I have made any errors then I apologise in advance.

Here are my DDS Logs.
DDS (Ver_09-01-19.01) - NTFSx86
Run by George at 10:27:17.35 on 27/01/2005
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.662 [GMT 0:00]
============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Documents and Settings\George\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.radiotimes.com/ListingsServlet?event=13&broadcastType=1&jspGridLocation=/jsp/tv_listings_grid.jsp&jspListLocation=/jsp/tv_listings_single.jsp&jspError=/jsp/error.jsp
uInternet Settings,ProxyOverride =;*.local
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [EPSON Stylus Photo R220 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATIAIE.EXE /P30 "EPSON Stylus Photo R220 Series" /M "Stylus Photo R220" /EF "HKCU"
uRun: [EPSON Stylus Photo R1800] c:\windows\system32\spool\drivers\w32x86\3\E_FATI9LE.EXE /P24 "EPSON Stylus Photo R1800" /M "Stylus Photo R1800" /EF "HKCU"
uRun: [EPSON Stylus Photo R1800 (Copy 1)] c:\windows\system32\spool\drivers\w32x86\3\E_FATI9LE.EXE /P33 "EPSON Stylus Photo R1800 (Copy 1)" /M "Stylus Photo R1800" /EF "HKCU"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PinnacleDriverCheck] c:\windows\system32\PSDrvCheck.exe -CheckReg
mRun: [EPSON Stylus Photo R220 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATIAIE.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB002" /M "Stylus Photo R220"
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [Sunkist2k] c:\program files\multimedia card reader\shwicon2k.exe
mRun: [PCLEPCI] c:\progra~1\pinnacle\ppe\ppe.exe
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [EPSON Stylus Photo R1800] c:\windows\system32\spool\drivers\w32x86\3\E_FATI9LE.EXE /P24 "EPSON Stylus Photo R1800" /O6 "USB001" /M "Stylus Photo R1800"
mRun: [EPSON Stylus Photo R1800 (Copy 1)] c:\windows\system32\spool\drivers\w32x86\3\E_FATI9LE.EXE /P33 "EPSON Stylus Photo R1800 (Copy 1)" /O6 "USB001" /M "Stylus Photo R1800"
mRun: [UnlockerAssistant] "c:\program files\unlocker\UnlockerAssistant.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: akamai.net\a248.e
Trusted Zone: bitdefender.com\kb
Trusted Zone: netflame.cc\ssl-hints
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://www.pandasecurity.com/activescan/cabs/as2stubie.cab
DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} - hxxp://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre/6u11-b90/jinstall-6u11-windows-i586-jc.cab?e=1232886812734&h=00a7d57dacab85a918b22fd25c01084a/&filename=jinstall-6u11-windows-i586-jc.cab
DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} - hxxp://support.f-secure.com/ols/fscax.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
AppInit_DLLs: vrlkrx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-1-25 28544]
R1 Cinemsup;Cinemsup;c:\windows\system32\drivers\cinemsup.sys [2003-12-19 6656]
R1 lstone;Pinnacle Systems DV500 Overlay;c:\windows\system32\drivers\LStone2k.sys [2008-5-9 256113]
R1 MemAlloc;MemAlloc;c:\windows\system32\drivers\MemAlloc.sys [2008-5-8 5543]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2006-10-10 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 55024]
R4 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S1 100da8c1;100da8c1;c:\windows\system32\drivers\100da8c1.sys --> c:\windows\system32\drivers\100da8c1.sys [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]
S3 vmfilter303;vmfilter303;c:\windows\system32\drivers\vmfilter303.sys --> c:\windows\system32\drivers\vmfilter303.sys [?]

=============== Created Last 30 ================

2005-01-10 18:54 116,296 a------- c:\windows\system32\NCTWMAProfiles.prx

==================== Find3M ====================

2008-10-12 17:05 420,526 a------- c:\program files\TrapcodeLuxManual.pdf
2008-07-17 17:01 2,003,968 a------- c:\program files\common files\Boris Graffiti.msi
2004-12-10 08:46 307,200 a------- c:\windows\system32\hpicon.dll
2004-12-09 18:41 307,200 a------- c:\windows\system32\hpiconxp.dll
2004-12-08 18:16 38,468 a------- c:\windows\system32\drivers\Sunkfilt.sys
2004-12-07 10:11 258,352 a------- c:\windows\system32\Unicows.dll
2004-12-01 19:40 2,300,928 a------- c:\windows\system32\drivers\ALCXWDM.SYS
2004-12-01 14:57 9,324,032 ac------ c:\windows\system32\RTLCPL.EXE
2004-12-01 14:54 77,824 a------- c:\windows\SOUNDMAN.EXE
2004-11-25 05:07 79,679 a------- c:\windows\system32\E_FLMAIE.DLL
2004-11-25 05:07 79,679 a------- c:\windows\system32\E_FLM9LE.DLL
2004-11-12 15:31 49,152 a------- c:\windows\system32\ldreader.dll
2004-11-05 15:29 208,896 ac------ c:\windows\alcupd.exe
2004-10-29 14:28 348,160 ac------ c:\windows\system32\CapabilityTable.exe
2009-01-09 17:55 2,826,240 a--sh--- c:\windows\system32\amtlib.dll

============= FINISH: 10:27:43.26 ===============

DDS (Ver_09-01-19.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 08/05/2008 11:18:01
System Uptime: 27/01/2005 00:38:15 (10 hours ago)

Motherboard: eveshamvale | | MS-7125
Processor: AMD Athlon™ 64 Processor 3200+ | Socket 939 | 2010/201mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 184 GiB total, 130.363 GiB free.
D: is CDROM ()
E: is CDROM ()
F: is FIXED (NTFS) - 112 GiB total, 102.441 GiB free.
G: is FIXED (NTFS) - 298 GiB total, 173.471 GiB free.
J: is Removable
K: is Removable
L: is Removable
M: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP322: 29/10/2008 01:46:29 - Software Distribution Service 3.0
RP323: 29/10/2008 03:27:52 - Installed Driver Detective
RP324: 29/10/2008 03:50:03 - Configured Driver Detective
RP325: 29/10/2008 16:49:30 - Installed Driver Detective
RP326: 30/10/2008 16:53:40 - System Checkpoint
RP327: 30/10/2008 22:32:57 - Software Distribution Service 3.0
RP328: 31/10/2008 22:54:33 - System Checkpoint
RP329: 01/11/2008 23:41:08 - System Checkpoint
RP330: 03/11/2008 00:28:22 - System Checkpoint
RP331: 04/11/2008 02:13:56 - System Checkpoint
RP332: 05/11/2008 01:46:26 - Software Distribution Service 3.0
RP333: 06/11/2008 03:51:30 - System Checkpoint
RP334: 06/11/2008 19:21:20 - Software Distribution Service 3.0
RP335: 07/11/2008 16:40:14 - Software Distribution Service 3.0
RP336: 08/11/2008 17:05:35 - System Checkpoint
RP337: 09/11/2008 17:30:22 - System Checkpoint
RP338: 10/11/2008 17:50:46 - System Checkpoint
RP339: 11/11/2008 18:08:33 - System Checkpoint
RP340: 12/11/2008 00:15:32 - Software Distribution Service 3.0
RP341: 13/11/2008 08:33:33 - System Checkpoint
RP342: 13/11/2008 08:38:52 - Software Distribution Service 3.0
RP343: 14/11/2008 08:55:27 - System Checkpoint
RP344: 15/11/2008 10:23:45 - Software Distribution Service 3.0
RP345: 16/11/2008 11:06:20 - System Checkpoint
RP346: 17/11/2008 11:19:32 - System Checkpoint
RP347: 18/11/2008 11:26:19 - System Checkpoint
RP348: 19/11/2008 12:23:28 - System Checkpoint
RP349: 19/11/2008 17:26:47 - Software Distribution Service 3.0
RP350: 20/11/2008 17:51:32 - System Checkpoint
RP351: 21/11/2008 02:14:25 - Software Distribution Service 3.0
RP352: 22/11/2008 02:26:58 - Restore Operation
RP353: 22/11/2008 02:30:44 - Software Distribution Service 3.0
RP354: 23/11/2008 04:52:47 - System Checkpoint
RP355: 24/11/2008 06:17:10 - System Checkpoint
RP356: 24/11/2008 16:16:17 - Software Distribution Service 3.0
RP357: 25/11/2008 00:11:45 - Restore Operation
RP358: 25/11/2008 00:17:20 - Software Distribution Service 3.0
RP359: 26/11/2008 01:01:53 - System Checkpoint
RP360: 26/11/2008 10:08:15 - Restore Operation
RP361: 26/11/2008 10:12:24 - Software Distribution Service 3.0
RP362: 27/11/2008 15:24:37 - System Checkpoint
RP363: 28/11/2008 08:33:17 - Software Distribution Service 3.0
RP364: 29/11/2008 09:02:23 - System Checkpoint
RP365: 30/11/2008 12:34:29 - System Checkpoint
RP366: 01/12/2008 14:11:32 - System Checkpoint
RP367: 02/12/2008 02:26:16 - Software Distribution Service 3.0
RP368: 03/12/2008 08:35:21 - System Checkpoint
RP369: 04/12/2008 00:21:10 - Restore Operation
RP370: 04/12/2008 00:24:57 - Software Distribution Service 3.0
RP371: 04/12/2008 20:22:04 - Software Distribution Service 3.0
RP372: 05/12/2008 09:37:55 - Restore Operation
RP373: 05/12/2008 09:41:38 - Software Distribution Service 3.0
RP374: 05/12/2008 23:35:43 - Restore Operation
RP375: 05/12/2008 23:39:37 - Software Distribution Service 3.0
RP376: 06/12/2008 19:14:28 - Restore Operation
RP377: 06/12/2008 19:18:30 - Software Distribution Service 3.0
RP378: 07/12/2008 19:24:42 - System Checkpoint
RP379: 08/12/2008 19:57:49 - System Checkpoint
RP380: 09/12/2008 08:49:55 - Software Distribution Service 3.0
RP381: 10/12/2008 08:51:59 - System Checkpoint
RP382: 11/12/2008 10:10:27 - System Checkpoint
RP383: 12/12/2008 01:44:14 - Software Distribution Service 3.0
RP384: 12/12/2008 03:00:14 - Software Distribution Service 3.0
RP385: 13/12/2008 09:27:34 - System Checkpoint
RP386: 14/12/2008 09:28:55 - System Checkpoint
RP387: 15/12/2008 09:37:07 - System Checkpoint
RP388: 16/12/2008 10:35:27 - System Checkpoint
RP389: 16/12/2008 10:40:36 - Software Distribution Service 3.0
RP390: 16/12/2008 12:12:31 - Restore Operation
RP391: 17/12/2008 03:04:27 - Software Distribution Service 3.0
RP392: 18/12/2008 10:08:55 - System Checkpoint
RP393: 19/12/2008 02:22:31 - Software Distribution Service 3.0
RP394: 20/12/2008 03:11:31 - System Checkpoint
RP395: 21/12/2008 10:40:48 - System Checkpoint
RP396: 22/12/2008 12:21:44 - System Checkpoint
RP397: 23/12/2008 12:56:35 - System Checkpoint
RP398: 24/12/2008 13:29:28 - System Checkpoint
RP399: 25/12/2008 14:13:04 - System Checkpoint
RP400: 26/12/2008 16:07:06 - System Checkpoint
RP401: 27/12/2008 13:56:37 - Restore Operation
RP402: 28/12/2008 14:46:48 - System Checkpoint
RP403: 29/12/2008 17:43:05 - System Checkpoint
RP404: 30/12/2008 18:22:12 - System Checkpoint
RP405: 01/01/2009 11:25:06 - System Checkpoint
RP406: 01/01/2009 13:06:23 - Restore Operation
RP407: 02/01/2009 13:56:20 - System Checkpoint
RP408: 03/01/2009 13:57:53 - System Checkpoint
RP409: 04/01/2009 14:55:44 - System Checkpoint
RP410: 05/01/2009 05:00:31 - Restore Operation
RP411: 05/01/2009 09:41:52 - Restore Operation
RP412: 06/01/2009 11:34:42 - System Checkpoint
RP413: 07/01/2009 11:59:52 - System Checkpoint
RP414: 08/01/2009 12:38:41 - System Checkpoint
RP415: 09/01/2009 08:56:14 - Installed Adobe Audition 3.0
RP416: 09/01/2009 09:09:02 - Removed Adobe Audition 1.0
RP417: 09/01/2009 12:55:17 - Restore Operation
RP418: 10/01/2009 00:56:44 - Installed Adobe Audition 3.0
RP419: 10/01/2009 04:58:29 - Installed Adobe Photoshop Lightroom 2.2.
RP420: 10/01/2009 06:15:22 - Windows Defender Checkpoint
RP421: 11/01/2009 07:15:14 - System Checkpoint
RP422: 11/01/2009 08:30:07 - Shockwave Player
RP423: 11/01/2009 11:29:50 - Removed Adobe Audition 1.0
RP424: 12/01/2009 00:10:29 - Restore Operation
RP425: 13/01/2009 00:58:16 - System Checkpoint
RP426: 14/01/2009 01:05:33 - System Checkpoint
RP427: 14/01/2005 08:08:12 - System Checkpoint
RP428: 15/01/2005 08:13:00 - System Checkpoint
RP429: 16/01/2005 09:38:06 - System Checkpoint
RP430: 17/01/2005 09:38:47 - System Checkpoint
RP431: 18/01/2005 11:57:33 - System Checkpoint
RP432: 19/01/2005 12:21:39 - System Checkpoint
RP433: 20/01/2005 13:08:39 - System Checkpoint
RP434: 21/01/2005 13:51:02 - System Checkpoint
RP435: 22/01/2005 14:34:50 - System Checkpoint
RP436: 23/01/2005 17:40:05 - System Checkpoint
RP437: 23/01/2005 22:44:08 - Restore Operation
RP438: 25/01/2009 16:39:49 - System Checkpoint
RP439: 26/01/2009 17:14:49 - Removed AVG 7.5
RP440: 26/01/2009 22:04:29 - Avira AntiVir Personal - 26/01/2009 22:04
RP441: 27/01/2009 00:36:34 - Avira AntiVir Personal - 27/01/2009 00:36
RP442: 27/01/2005 02:33:44 - System Checkpoint

==== Installed Programs ======================

Ad-Aware SE Personal
Adobe After Effects 7.0
Adobe After Effects CS3
Adobe After Effects CS3 Presets
Adobe After Effects CS3 Third Party Content
Adobe After Effects CS4
Adobe After Effects CS4 Presets
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Audition 2.0
Adobe Audition 3.0
Adobe Bridge 1.0
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Encore DVD 2.0
Adobe ExtendScript Toolkit 1.0
Adobe ExtendScript Toolkit 2
Adobe Flash Player ActiveX
Adobe Fonts All
Adobe Help Center 2.0
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe MPEG Encoder
Adobe PDF Library Files
Adobe Photoshop CS2
Adobe Photoshop CS3
Adobe Photoshop CS4
Adobe Photoshop Lightroom 2.2
Adobe Premiere 6.0
Adobe Premiere Pro 2.0
Adobe Reader 7.1.0
Adobe Setup
Adobe Shockwave Player 11
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Video Profiles
Adobe WinSoft Linguistics Plugin
Adobe XMP DVA Panels CS3
Adobe XMP Panels CS3
BluffTitler DX9
Boris Graffiti
Boris Title Toolkit
CanoScan LiDE 90
CCleaner (remove only)
CorelDRAW 10
Cycore Effects 1.0
CycoreFX HD 1.6.1 for After Effects
EPSON Attach To Email
EPSON Darkroom Print
EPSON Easy Photo Print
EPSON File Manager
EPSON Printer Software
EPSON Scan Assistant
ESPR1800 Reference Guide
ESPR220 User's Guide
Final Effects Complete
Hotfix for Windows XP (KB952287)
Java™ 6 Update 11
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Panda ActiveScan 2.0
particleIllusion SE
PDF Settings
Pinnacle Systems DV500
Pinnacle Systems Module-Install
Pinnacle Systems PCI Performance Enhancer
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
SUPERAntiSpyware Free Edition
Trapcode 3DStroke
Trapcode Particular
Trapcode Shine
Trapcode Starglow
Unlocker 1.8.7
Update for Windows XP (KB898461)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
VBA (3821b)
WebFldrs XP
Windows Defender
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Internet Explorer 7
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
WinZip Self-Extractor

==== Event Viewer Messages From Past Week ========

12/01/2009 17:26:21, error: Service Control Manager [7000] - The adfs service failed to start due to the following error: The system cannot find the file specified.
11/01/2009 11:30:03, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
11/01/2009 00:05:39, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/01/2009 00:03:03, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
10/01/2009 23:38:10, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
10/01/2009 23:37:13, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
10/01/2009 18:42:36, error: Service Control Manager [7034] - The AVG Anti-Spyware Guard service terminated unexpectedly. It has done this 1 time(s).
10/01/2009 16:55:00, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AmdK8 AVG Anti-Spyware Driver Cinemsup Fips IPSec lstone MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL Tcpip
10/01/2009 16:55:00, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
10/01/2009 16:55:00, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
10/01/2009 16:55:00, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
10/01/2009 16:55:00, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
10/01/2009 12:26:24, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AmdK8 AVG Anti-Spyware Driver Cinemsup Fips lstone SASDIFSV SASKUTIL

==== End Of File ===========================

All help appreciated as usual.

Preferred Solution: Unable to access two hard drives

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Unable to access two hard drives

Please can anyone tell me if I need to do anything before putting irreplaceable files on to this computer.

Read other 5 answers

I have 2 ADATA 500 GB external hard drives. I plugged them into the USB port and the computer recognized them by name and installed the driver files. It assigned both of them a drive letter but then gave me a message saying that they needed to be formatted. I clicked ok since they are brand new drives and do not have any data on them, but the format failed to complete on both drives. I took both drives to another PC running Windows Vista and they were recognized and accessible. I even transferred a few files to them for testing purposes; however, when I plugged them back into my Alienware laptop running Windows 7 Ultimate x64, then I got the same error. If I go to the disk manager, then I can see the drives by their drive letter and they are listed as healthy with a primary partition but the file format shows as RAW. I tried to use the device manager and uninstall the USB Mass Storage Device drivers for each drive and then I unplugged them and plugged them in again and I would get a device driver installation message that identifies the drives by name and tells me that the device drivers were installed correctly and that my devices are ready for use but then a few minutes later I will get a message telling me to format the drives. Please help. I've run out of things to try. I can still access my iPhone via USB and my USB wireless mouse still works so I know my USB ports are good.

A:Unable to access or format external hard drives

Try this link and see it helps ya any:

Windows Unable to Format External Hard Drive

Read other 9 answers

One evening I attempted to install windows 8. After the installation it repeatedly booted back into the windows installation. After removing the install disk, it booted into windows 7 normally. I decided to install a clean copy of windows 7 and that's when the problem appeared. The windows insall will not allow me access to ANY hard drive shown. Says unable to find windows partition or something like that. I've tried reformatting all the drives and same message always comes up. I cannot re-install Windows 7?
Any suggestions would be greatly appreciated.

A:Unable to access Hard Drives in Windows 7 installation

It MIGHT be because Windows 8 installed as a GPT Partition...

But, Windows 7 and Vista can only see a GPT Partition as a non-booting data drive, unless using an UEFI BIOS.

Which MIGHT be why your Windows installation 'cannot see' an INSTALLABLE drive.

I would suggest Booting from a LINUX Bootable CD or USB Stick and reformat the Hard Drive to MBR,
i.e. delete the partition and recreate it as MBR and format to NTFS

Then reinstall Windows 7...

Hope this was helpful

Read other 4 answers

Hello when I connect my mobile to my laptop, it is not accepting any USB drives

Read other answers

I have had this system for over a year and no problems. A few days ago I could not access my dvd drives in xp. They are still assigned letters in my computer and the device manager tells me that both devices are working properly. I have tried every type of disk that I have. They will not autoplay nor will they open. I have not installed any new software lately. Everything else on my system works. I have a dual boot system, xp pro and vista ultimate 64 with each os being on a seperate hd. When I go into vista my dvd's work fine. I have downloaded the latest firmware for both optic drives. I can't play music from a cd or install any programs. My computer shows me that they are there but i just can't get in them.

4gb corsair memory
NVIDIA GeForce 7600 GT
AMD Opteron Processor 185

A:unable to access dvd drives

Read other 7 answers

Hi I recently upgraded my PC to windows 10 and every since have been unable to access any USB external drive.

The laptop picks up the drives and acknowledges that they are there and working but they do not appear in file explorer.

I have looked in disk management and the drives are there and healthy.

The USB ports work 100% as i have plugged in keyboards etc to test and all the drives i've tried work with other computers.

I've tried everything I could find on forums that have worked for other people. I've reinstalled windows twice. Ran various disk cleanup utilities, checked for hidden drives etc.

I need to upload video files to my laptop to edit for work, so need to resolve this ASAP :/

Any help or ideas is greatly appreciated!

Thank you

A:Unable to access external USB Drives!

Hi, some people seem to experience this, particularly with Seagate drives.

You might try disabling fast startup, or plugging them in to a USB2 port

Windows 10 can't find external USB 3.0 drives... - Page 2 - Windows 10 Forums

Read other 0 answers

...but my CD-ROM drive works fine and my DVD drive can access CD-ROMs.
Here's my system:
-HP Pavillion 8755C 800MHz, 128MB RAM, running Windows ME
-Std floppy disk controller
-LG CD-RW CED-80838
-Samsung DVD-ROM SD-612

The problem started happening after my power supply blew and I had it replaced. The message I get is "Please insert a disk into drive a:" (e: for the DVD). I've checked all the suggested things on the HP support site:
- device manager looks good
- uninstalled all 3 devices in device manager, all 3 reinstalled with the same config after restart.
- Secondary Master, Secondary Slave, Primary Slave look ok
- cables look good - the stuff above wouldn't show up otherwise would it?

The only thing that looks different to me is that the drive letters have changed from m: & n: to d: & e: for the CD-RW & DVD drives. Any thoughts appreciated!


A:Unable to access floppy and DVD-ROM drives

Welcome to TSG!

If your DVD will read CD's but not recognize DVD disks, then the optics are hosed for the DVD playback. A DVD Drive typically has 2 sets of optics or optics that rotate. If the DVD read optics are bad, that is what you'll get.

As for the floppy...odds are that it's gone too!

If the Power Supply went out, it may have spiked and damaged the drives. Just hope that the motherboard isn't bad.

If the system is still under warranty, have HP replace both drives due to the power supply spike. If replacements are done and still having issues, then it would be the Motherboard that got taken out!

Good Luck!


Read other 2 answers

This all started when I was unable to reach my NAS drive (DNS-323) from my laptop. ("The network location cannot be found.")
Trying from other computers was successful...so I know the problem is related to just my laptop.

I started up a MalwareBytes scan and when it reached my ATAPI.SYS file...my AVAST AV popped up with a virus alert. AVAST reported that I have a "Win32:Alureon-FR" located in "C":\WINDOWS\System32\Drivers\atapi.sys".

I told AVAST to skip the file (for now) and I terminated the MalwareBytes scan.

What is the best sequence to get this file cleaned up?

A:Unable to access network drives

Hi and welcome.Please follow this: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ and then post your logs here: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs//Barilla

Read other 1 answers

Hello guys, the rookie is back... ,

Last week, I got help to re-take ownership of my personal dox folder, to which I could not access anymore; I then made a backup on an external hard drive.

Now I tried for the last days to format the internals c: and d: hard disks. Looks like impossible to achieve. I tried from the explorer, format starts, but does not run and this for hours and hours. So I tried opening a dos windows, still running windows Xp, I started from the c: drive, as it's on this one that I would like to re-install later my Xp french version, which does not starts anymore. On the d: drive, I have an english version installed, and it's from this one that I am trying to format the c: drive. It started, reached 91 % of formatting c: drive, and then got stucked... I left the machine running the whole night, but remained to 91 %.

I do not have anymore a floppy disk, like on my other older laptop, so I do not know what to do to get to the dos only, on my newer machine, with a cd R/W.

No more ideas, now I'm lost... I would like to format the c: drive, then the d: drive, and then re-install windows from my original cds. I will re-install only the french version, as my problems started when the conflicts between the French and the English version of XP made me loose ownership to my own "My documents" folder.

How can I format my drives ? Any help will be very much appreciated.

Thank you very much in advance.

Fred, from Geneva, Switzerland.
&nb... Read more

A:Unable to format hard drives c: and d:

Read other 11 answers


I have an issue with Windows 7 64 bit laptop.
The laptop is connected to a domain and can do the following:
-Login okay
-Ping all servers
-Remote desktop

However, the laptop cannot see or find any network drives.

If I click run and enter \\server\xxxx - Nothing happens!

Ive tried logging in as admin - No luck
Removed and re-added to the domain - Still nothing.

Please help!

Read other answers

Hi Guys,

Im hoping someone can advise or point to a good tutorial.

I have a couple of XP Pro machines hooked up to a router, all are getting internet and all are seeing each other in my network computers. But when you click to access one of the network PC's seen in the home netowrk you get an error and cant get in..

Some times its working but mostly its doing this.

I think I have set up the right permissions althought Im sure to be wrong..
I can access the other pc's using FTP so it must be a windows permisssion im mising?

Any assistance in the basic steps so I know I have them covered would be very welcome.

A:Solved: Unable to access XP network drives from XP PC

Turn off any firewalls for debugging. If the firewall is the problem, you'll have to configure it to allow access to "trusted zone" addresses. Note that some firewalls must be completely uninstalled to stop them from affecting your networking.

Hold the Windows key and press R, then type CMD to open a command prompt.

In the command prompt window that opens, type type the following commands:

PING each remote computer by IP address, and if successful, PING by name. Open a command prompt as described above and type.

PING <ip address>
PING <computer name>

<ip address> - is the x.x.x.x IP address
<computer name> - is the computer name

A failure to PING is almost always a firewall configuration issue. Any failure to PING needs to be corrected before you go any farther.

Note: You can obtain the IP address and computer name of a computer by opening a command prompt (DOS window) and typing IPCONFIG /ALL. This should work for any Windows version. The IPCONFIG /ALL display will provide a wealth of useful information for debugging your network connection.

Check your Services are Started on all PCs:

COM+ Event System (for WZC issues)
Computer Browser
DHCP Client
DNS Client
Network Connections
Network Location Awareness
Remote Procedure Call (RPC)
TCP/IP Netbios helper
Wireless Zero Configuration (XP wireless configurations)
WLAN AutoConfig (Vista wireless configurations)

Note: You can check the services in Con... Read more

Read other 2 answers

Hey there,

I've had this persistent problem since the beginning of January. Every time I try to open files/folders in, say, my documents, in shared folders, etc. my computer freezes and doesn't bounce back. I've let it sit for almost two hours to see if it'd work itself out, but it never does. This correlates with my Firefox browser freezing during random intervals and causing my entire system to lock up. I recall installing Adobe Photoshop CS3 around the same time this started happening, but I'm not sure if it's something that could cause this kind of reaction. I also have the addon "ljlogin" installed on Firefox, but thus far, I haven't found any discussions to imply that ljlogin could be detrimental to my system. I've tried uninstalling and reinstalling firefox with all of the necessary updates. That made a difference for about two weeks, but now it's acting up again. It's also really hard to uninstall/reinstall things because the system locks up.

It's really tough not being able to access my files, but I can browse on Google Chrome without any issue (Unless I try to upload files from my PC). Any help would be greatly appreciated.



A:Unable to access files on C and D drives due to freezing.

What is it like in

How to Start in Safemode

1. Restart your computer.
2. Before the windows logo you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
3. Select the option for Safe Mode using the arrow keys.
4. Then press enter on your keyboard to boot into Safe Mode.
5. Do whatever tasks you require and when you are done reboot to boot back into normal mode..

Read other 1 answers

I am using Win XP Home Ed.
For two days, my computer has been restarting after some time(4-5 hours) automatically. Sometimes a blue screen appears right in the middle of my work. Then I installed a Windows Malicious software removal tool and it did remove some trojan. Today, Norton 360 removed another trojan, some "Backdoor" something. And now, when I try to scan my hard drive using Norton, it says "hard drives unavailable". The same is the case when I am checking drives for errors. But I am able to access the drives with no problem at all.
I regularly update Norton and Windows.
What should I do ?

All help appreciated.

A:Unable to Check or Scan Hard Drives ?

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Read other 1 answers

I cannot access my CD drive or my CD/DVD burner drive, (Gateway Computer, win Xp) it has a yellow error message. I did an an un-install for both drives, then went into new hardware and let it reinstall them- but it says it cannot find the drivers. I attempted to do a system restore and discovered no matter what date I choose, it will not let me restore- it says cannot restore and your computer has not been changed.
I do not use Norton- I have AVG the paid version, and Webroot Spy Sweeper. Some have said "look for a virus- but I haven't found anything yet.
I don't know what to do...
thanks for any help!

A:Cannot do a system Restore at any date, unable to get access to CD and CD/DVD drives

Try uninstalling the IDE driver, reboot and let the OS reinstall it on reboot.Go Start > Run > type "devmgmt.msc" (without the quotes) and press Enter.Click the plus sign to the left of the entry IDE ATA/ATAPI controllers. Right-click on the entry Secondary IDE channel and select Uninstall. Close out of all the windows and Reboot.

Read other 3 answers

I have a Windows PC used purely for storage. It is shared by 10 other Laptops.

The laptops are running Windows 10.
I created users on the Win 7 PC.
Shared the folders.
Created mapped drives on the Win 10 laptops.
This has been operating with very few issues for a number of years.
Today 2 laptops are unable to access the mapped drives.
I have uninstalled the Antivirus.
I have updated the Intel Lan cards.
Run Ipconfig /renew. Wouldn't renew.

Changed the registry setting - HKey-Local Machine\system\... to allow access.
PROBLEM solved - Windows 7 update caused a conflict. Rolled back to a previous restore point - Bingo it worked.

Read other answers

Hello. I have a brand new Sony SVT13112FXS - hard drive is a hybrid of 500 GB HDD and 32 GB SDD.

I was attempting to reformat it to get all of the anti-virus stuff off, except when I tried to reformat no disks were shown in the reformat tool. It asked for drivers, so I assumed I'd need to install the SATA/chipset drivers. I downloaded them from the Sony website but it wouldn't allow me to install them (from a flash drive). Specifically the error is "No drives were found. Click load driver to provide a mass storage driver for installation."

In my troubleshooting I (stupidly) marked the wrong partition as active and got the dreaded "bootmgr is missing" upon restart. I attempted to repair using the windows 7 disk as a recovery tool and selected "startup repair" 3 times, but it still does not work.

I am able to get into command prompt and I am assuming I can inactivate the (wrong) active partition there. However, when I go into DISKPART and type "list disk", all that shows up is my flash drive that I am attempting to install windows from - the computers hard drive does NOT show up here.

I will also happily completely reformat instead of repairing, but I cannot do that since I can't get the disks to show up in the reformat tool.

Any ideas are greatly appreciated. Thank you!!

Edit: My next idea was to try Gparted - any thoughts?

A:bootmgr is missing - unable to view hard drives

Read other 9 answers

I have XP home edition. I am trying to transfer a large video clip (downloaded from my camcorder) 16.4 GB from "C" drive to my "F" drive.

C drive has only 5.65 GB left now so is running a bit slower which affects the smoothness of playing the clip.

The F drive has 171 GB free space but when I try to drag and drop or "send to" my F drive the system says there is not enough room on the disk !!!

Ideas please?

Many thanks

Tony Harman
London - UK

A:Unable to transfer large files between hard drives

Read other 10 answers


First post here. Was a gamer for years but no time for it or the video editing I once did anymore so I traded my 2011 2k custom desktop rig for a laptop.
Have a Toshiba Satellite L955-S5330 running Windows 8.

I took my Seagate 2TB, and two WD 1 TB hard drives out of my pc before trade, they worked fine in the desktop rig running windows 7. I bought a Vantec sata to usb adapter so I could connect my drives with all of my personal files I've obtained and saved over the years to transfer all of it to a few external drives and then I plan on selling internal drives once done. They power up great, windows recognizes them and give each a letter F drive, but I cannot access any of them. When I attempt to open it windows tells me I need to format it, when I click no it says "file system not recognized". I connected two of the three to another desktop running windows 7 and it works fine, try again on my laptop through usb and same thing, can see it but can't open it.
I tried Stellar Phoenix recovery software and it took forever to amass the files in two of the drives but in the very end on both drives it errored out saying drive cannot be recovered. I again connected both to yet another pc this one again on windows 7 and drives showed up and was accessible. WTH?
Drivers are up to date, I have uninstalled them and with reboot w8 reinstalled them, no fix there. I read somewhere it could be a security issue preventing w8 from accessing the drives but I cannot find any... Read more

A:W8 can see but not access 2TB second hard drives.

Maybe your Vantec Sata USB adapter driver is not compatible with Windows 8. You can open the Device Manager and check if there is a yellow exclamation mark in front of the USB port.

Read other 5 answers

When i go to My Computer, i cannot see my hard drives or any folders.
When i click on my documents, there's a msg pop out saying "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."
i think the computer guy at my workplace has locked all the computer at my workplace, how do i cancel the restrictions ?

Thanks in advance. (:

A:how do i access my hard drives ?

Hi and welcome to TSF

According to our forum rules, there is nothing we can do with
restrictions placed on a work computer. You need to talk to your computer guy at work.


You may not ask for assistance to circumvent restrictions or security on any computer system or network.

Rules can be found here:


This post is closed.


Read other 1 answers

I re-installed win xp pro on a new segate ata hard drive which is working fine along with another segate drive. But my 2 western digital hard drives are recognized in the bios and in device manager under disk drives and they also show up in disk manager as active drives, but they fail to show up in "My Computer"... I have had 4 hard drives running on this computer for over a year with no problems... please help

A:can't access 2 hard drives

Read other 10 answers


I recently underwent a refresh install of my Vista x64. when i first updated my windows, i couldn't find a way to install vista SP2. i was told at the time by a tech support that it seems like my computer has been compromised and i should start again and ensure i update windows before doing anything else. this has now worked. but i can't seem to access my hard drives?
could this be related to the vrisu/spyware? if so, is there a way to get rid of it?

the time where i couldn't install SP2, i could still access these hard drives, so i can't see how they could've failed all of sudden.

any help would be great!

A:Can't access hard drives

Given that it gave you an "access denied" error, it could mean that you reformatted, and caused your current account to not have the required permissions to enter the HDD. Try right clicking on the drive, then clicking the security tab. Find the button that says "Edit..." then just click your user group and tick the "Allow" box to give that group control of the device.

Hope that helps.

Read other 3 answers

Hey, every time i try to open my C drive from my computer the "Select a program to open this file" pops up. Recently i used avast antivirus software to delete some viruses and this started happening afterwards.
Heres the stuff i got rid of...:



- <
<OrigFolder>C:\Documents and Settings\user\Local Settings\Temp</OrigFolder>
<Comment />
<Virus>Win32:Magania-DT [Trj]</Virus>

<Comment />
<Virus>Win32:Magania-DT [Trj]</Virus>

<OrigFolder>C:\System Volume Information\_restore{34D6A881-73E7-4B8C-8AFB-37CED6CA4C0E}\RP52</OrigFolder>
<Comment />
<Virus>Win32:Magania-DT [Trj]</Virus>

<OrigFolder>C:\System Volume Information\_restore{34D6A881-73E7-4B8C-8AFB-37CED6CA4C0E}\RP52<... Read more

A:I can't access my hard drives!

Read other 6 answers

I have purchased, installed all of my pertinent programs and files, and have begun using my lovely new HP laptop. All is well but for one major issue.
The new laptop does not have an SD card slot. I did not think this would be a big deal, but it is turning out to be a major pain.

Background Details:
New HP EliteBook
OS - Windows 7 Pro SP1 x64
Full Administrator
I have been completely and miserably unable to access various thumb drives and micro SD cards via two different card readers. Each external drive that has appeared but not allowed me access has been on FAT32-formatted media.
The external drives appear in Windows Explorer as Drive F:\

When I double click the drive icon to view the files therein, I receive the following message:
"You don't currently have permission to access this folder. Click Continue to permanently get access to this folder."

When I click "Continue," I receive the following message: "You have been denied permission to access this folder. To gain access to this folder you will need to use the security tab."

When I right click the drive's icon, there is NO SECURITY TAB.

I have also attempted these same steps and received these same results after setting my UAC settings tab all the way down to "Never Notify me when"

I have also attempted to gain access to the drive and give myself the permissions that I should already have as Administrator via a Command Prompt.

After running via Accessorie... Read more

A:Unable to gain access as Admin to external (FAT32) drives.

Hello MdmRptr. Welcome to the forum.

ACL refers to a Access Control List. This is a type of file security protocol.
Access control list - Wikipedia, the free encyclopedia

You may need to remove the ACL in order to access the files normally in Windows.

Looking up ACL brings up a lot of Oracle links. Are you - were you - using an Oracle product with these cards/files?
Using Access Control Lists (ACLs) (System Administration Guide, Volume 2)

If it was an Oracle product you could use the method to remove the ACLs here:

If you were using a Linux program you could start here to investigate the removal of the ACL in Linux:

First I've heard of ACLs. Maybe this info will help to point you in the right direction.

Read other 1 answers

Okay so I'm Unable to delete corrupted folder on 1 of my external hard drives, I have downloaded the program Eraser and that has not worked, I have permissions and have 'taken Ownership' and still the folder will not delete. Chkdsk takes about 2 days to run so I have not ran it because I use the drive daily. Any other suggestions?



A:Unable to delete corrupted folder on 1 of my external hard drives. Help.

Welcome to TSG, Majikwiz1.
Only suggestion I have would be to take everything else off the drive, and try reformatting it. Then you can put everything back on.

Read other 2 answers

For some reason about 75% of the time when I have an external hard drive plugged in to either my laptop or desktop computer (both running Windows XP Professional SP3) it won?t let me safely remove the drive when I?m done with it; the error message I get on both computers when trying to remove the drive using ?Safely Remove Hardware? is: The device ?Generic volume? cannot be stopped because a program is still accessing it. Except no programs are accessing it, not even Explorer. I?ll then have to shut the entire computer off in order to remove the drive since nothing else seems to work.I did try the steps listed at this site but I still got the same ?Generic volume? error message after closing the two threads that were accessing the external drive and Process Explorer didn?t show anything at all as accessing it once I had closed the threads that were there. If it helps, the two threads were apparently the same thing at the same location: F:\System Volume Information\EfaData\SYMEFA.DBI googled that file/file path but didn?t really find anything that related to my problem. So could anyone here help me out? Like I said, this happens on both my laptop and my desktop computers which aren?t connected to each other in any way so in addition to wondering why I?m getting this message to begin with I?m wondering why I?m getting it on both machines.Any info or advice would be much appreciated.

A:Unable to “safely remove” external hard drives on either of my computers

Hi -Microsoft has published an article on this - It may help you, or at least worth a try -1. Download a free utility from a third-party Web site at the following address:http://www.sysinternals.com/Utilities/ProcessExplorer.html 2. Click Find, Find Handle or DLL in the tool menu. ? Type the drive letter of the USB device in the Handle or DLL substring textbox, and press Search Button.? Find the process and its PID in the following box.? In system process tree view, find the process according to the Find Handle or DLL dialog box.? Press Ctrl + H to show Handles in Lower Pane View. ? Find the File according with the drive letter , and right click it, choose Close Handle.Thank You -

Read other 3 answers

Recovering from a recent crash, windows decided to wipe the storage space I had that contained 2.6tb of media. Ignoring that fact, I'm trying to get things set back up. Windows 8, I can access the drives themselves with no problem, individually, but storage spaces shows only 1 drive, no information, and it's unusuable. Now, if I plug the same drives into my other computer, it works fine, can even create the storage space. But if I switch it back over, then suddenly it's and unrecognized configuration. I've rebooted, formatted, swapped USB ports, switched to a hub and back, and I cannot get windows to recognize the drive in storage spaces. Computer management shows them fine, and as I said I can access them using the drive letters with no issue. Any suggestions on how to proceed with this?
Also, it's a fresh install of windows, although it did install nearly 200 updates yesterday.

Read other answers


I had (as apparently many others have had) the fake Antivirus attack. I had the red bio-hazard symbol on the screen, "Virus Alert" instead of seconds on the clock, recurring popups for antivirus removal program.

I have used Spybot-Search and Destroy, Ad-aware, and Autoruns several times and seem to be back ... for the most part. Spybot removed many trojans, but couldn't remove a folder on the C drive. I figured, no problem, I'll just do it myself. But ... my Windows Explorer still cant see my C and D drives.

Any help appreciated.


PS I also have McAfee Security Center - AOL edition on the machine.

A:Can't Access Local Hard Drives

Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list ... Read more

Read other 10 answers

There are two hard drives inside the computer case. Only the one of them is showing up in "My Computer" as "Local Disk (C" Both HDs are connected. How do you access both HDs?

A:How to access multiple hard drives?

Sinse its not showing that means its not installed correctly, poss: connection pblm>jumper setting[sata or ide] You did not say ide or sata? did you format the drive?

Read other 3 answers

We have 2 hard drives on our computer, drive C and Drive F. Drive F is where we keep all of our family finances , how do we keep the kids user accounts from being able to access that drive, we are running Windows XP Pro, SP2.

Thanks for the help.

A:Limiting access to other hard drives

Password your user and then give the kids their own user that is not an Administrator. Go to users in Control Panel to do it.

Read other 3 answers

once i started running out of drive space on my 20gb hard drive, i bought a couple extras to juggle data. i also STARTED to create a disc image on a 13gb hard drive. then, XP started causing me problems with using ANY of my hard drives. my 100% unused clean install drive stopped working. using my 20gb "data drive" as a "D"+ stopped working as any time that drive was plugged in, my PC wouldn't boot anymore.

i just bought an external hard drive case so i could hot swap my data drive and i FINALLY was able to see my lost files again. in the process of double checking info on a text document that had two different sets up updates to back everything up on DVDs, i turned the external case's power off because it kept making intermittent noise even though i wasn't using the hard drive at the time.

after that, i can't get the drive to work again. i've tried turning it off & on, switching USB ports and even rebooting, but i can't get the hard drive to show up in "my computer" anymore. do i have some sort of virus that seeks & destroys hard drive use other than C: drives 7 that likes to jump from drive to drive in swaps? have i fried my hard drive by turning the power switch off? if so, why the heck would the manufacturer even put a power switch on the case? my understanding was i could do hot swaps with it just like i can with flash drives. back when this first happened, i tried flashing my bios by removing the batt... Read more

A:XP keeps denying me access to hard drives

Read other 12 answers

I was hit by a virus and now I can't access my hard drives from My Computer. I get a message "Windows Script Host" and "cannot find script file, "C:\autorun.vbs" when I click on my "C" icon. Right clicking gives me gibberish in the menu box where the "Open" should be. I can still get through to the contents via My Documents and up-leveling.

Some of the steps I have already taken:
1. Run a number of scanners to rid the virus which appears to be gone.
2. Disabled System Restore, ran scanners, rebooted, and enabled System Restore. No help.
3. Run "Disk Cleanup".

None of the above have fixed the problem.

A:cannot access hard drives from My Computer

Read other 13 answers

I cant access my hard disk drives when i double click on the drive because i get a message box "Windows Script Host" saying....

Loading script "C:\autorun.vbs" failed (Access is denied.).

Is there anyone who can show me how to fix the problem rather than do it for me, that way i can fix the problem myself if it happens to me again or to somebody else who needs help with the same problem.

Here is the current log...
Logfile of HijackThis v1.99.1
Scan saved at 4:35:35 p.m., on 4/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
D:\Ad-Aware Pro\aawservice.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
D:\Norton AntiVirus\navapsvc.exe
D:\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\System32\alg.ex... Read more

Read other answers

Last night I decided to a through cleaning of my computer area.So I unplugged all my peripherals,cleaned the desk and bundled my wires so they didn't look so crappy,blew out a bit of dust and that's it.I then plugged everything back in and tried to boot,but could not.So I booted from my install disc and ran startup repair.It told me to disconnect any external hardware and reboot.It worked.
So I plugged in my Fantom 500g HD and my Western Digital 80g HD. Autorun immediately recognized both drives with no problem.The problem is that when I go to my computer and click on either drive,nothing happens....at all.
I tried to disconnect and reconnect the drives and once again autorun pops up but I found I CAN access my files through the autorun prompt....but that's the only way.

Any suggestions??

Vista Ultimate

Read other answers

Hey, my problem is quite strange, I couldn't find any solution and trust me, I tried I suddenly lost all stuff from my desktop and can't relaly access my hard drives - mostly C:. I can run stuff from taskbar, also I can run some stuff from D: drive (although for example I had to go to safe mode to run Malbytes Anti-Malware, but I could run battle.net without any problems), I can't even open C: drive - when I do that it says there are no items, and after a while the explorer stops responding. I scanned the computer already (with Malbytes and also SuperAntiSpyware + antivirus), there was no malware in a sense of harmful ones (I mean it found some but it was mostly stuff that I know of and is not really a malware). Also, right now weird thing happened because I literally didn't do anything, I was writing this post and I minimized my stuff and all of my desktop items were there, I tried to check if it magically fixed but when I tried to open C: drive it got stuck like always and after closing the explorer desktop icons were gone again.
So quick summary:
- I can navigate through MOST of D: drive without troubles (entering My Computer, clicking D: works just fine)
- I CAN'T enter drive C: through My Computer and just left clicking on C:
- I CAN'T right click ANY drive in My Computer nor ANY folder inside the drives
- I can get to let's say C:\Program Files by writing the path and navigate there easily
- I CAN'T load large folders (like Diablo III folder or any other ... Read more

Read other answers

Here is my problem: Windows 2000 will not start in normal mode; Windows 2000 will not start in Safe Mode. I know what the problem is and how I need to fix it. I think the solution would be to use a boot disk and then make the change, but I can't access my c: drive when using a boot disk. I have tried using the Windows Setup disks, a standard DOS boot disk, and even the boot disks that come with Partition Magic, but it never responds well when I type (for instance) "c:"

Is there a driver or .ini file that I can put on a boot disk to be able to access the disks?

A:Can't Access Hard Drives when I use a boot disk

Read other 6 answers

Here is my problem: Windows 2000 will not start in normal mode; Windows 2000 will not start in Safe Mode. I know what the problem is and how I need to fix it. I think the solution would be to use a boot disk and then make the change, but I can't access my c: drive when using a boot disk. I have tried using the Windows Setup disks, a standard DOS boot disk, and even the boot disks that come with Partition Magic, but it never responds well when I type (for instance) "c:"

Is there a driver or .ini file that I can put on a boot disk to be able to access the disks?

A:Can't Access Hard Drives when I use a boot disk

Read other 6 answers

this is how it all happened:My hardware:Hdd internal : Seagate 500 gbHdd external : western digital 250 gbProblem:i was using Windows 7 as an operating system and due to some voltage issues my SMPS broke down and when i got a new one my Windows 7 refused to boot, i then tried to reinstall windows 7 all over again but the procedure stopped continuously after i used to select the partition of installation, it used to say : "C:/ drive cannot be formatted" because of some error. i tried installing XP and the same happened.Then i used my spare Seagate 80gb internal Hdd to start my computer and installed XP on it. I Used the 80 gb Hdd as a Master and the previous 500gb as a Slave. it got detected and worked fine. Don't know why, it got impossible to install any OS on it earlier. My 250gb external was also attached at this time.Now the main problem occurred.As soon as i used my internet connection some how it got infected and corrupted all my 800gb data, changed my folders into (*.exe) extensions and as of now, i cannot even see anything after opening any drive even with the "show hidden files". When i scan it with Kaspersky, it does show all the content being scanned now. but i cannot see anything.this is what i can only see when i go into my external Hdd and the system info folder is now of 4gb, and the hdd is 95% full.the data is very precious to me. Please help me to get it back.Please let me Know if any more information is needed.

A:Cannot access any of my data on hard drives after infection.

Hello and welcome. We need a deeper look. Please go here....Preparation Guide ,do steps 6 - 9.Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.If Gmer won't run,skip it and move on.Let me know if that went well.

Read other 1 answers

Hi, i am a computer enthusiast however i am at the limits of my knowledge with this particular problem. When opening My Computer and then trying to view the contents of a HDD by double clicking i get an error message saying e.g. F:/ Access is Denied with a large red cross in a circle displayed. Now i have reformatted from scratch 3 times, ran anti virus/spyware numerous times and tried different hard drive configurations to no avail. My pc is a media server and i have over 5 TB of data that i need to access. I can access the OS C: (on it's own hdd) hard drive by double clicking but all other drives cannot be accessed this way even external usb drives. I can only access the drives by right clicking then clicking open or by viewing with windows explorer. Please help as this is extremely frustrating.

A:Access Denied When Accessing All Hard Drives

As a first approach i suggest u log on as an administrator and look at the security settings of the other HDD to see if u are granted permissions or not..If the ACL is empty u can add yourself and check the permissions in the ACE...

If u previously encrypted ur HDD and erased the password instead of changing it for instance u may lose ur encrypton key and if it is the case there is no way u can get access to those HDD...As u reinstalled the OS u probably lose ur encryption key..

I hope i could help..

Read other 2 answers

Hi, and thanks in advance for anyone who can help.

I'm not that savvy regarding the inner workings, so if anyone can help, please dumb it down for me in your explanations.

I tried searching for this problem, but can only find solution for external devices. This is my internal hard drives.

Yesterday I used my pc as normal. Everything was fine. I could access the hard drives, use the pc, surf the internet, etc... last night I turned off my pc and went to bed.

Today, I turned it on and I have problems. It took about 30 minutes for it to boot up. It stuck on the Windows starting screen for about 5 minutes, then went completely black for another 20 or so minutes, before showing me my desktop. There was a signal there the whole time as my monitor did not give me a No signal message or power down.

Using the pc is no problem. I can play games, and obviously, go online as I'm doing right now.

The problem is I cannot access my internal hard drives. I cannot save anything or go into my folders to open anything. If it's not on my desktop already, I can't access it.

When I try, I get the little spinning wheel that it's thinking about it, as well as the green status bar at the top of the window. Then I get an I/O error. (input / output)

I tried scanning a full scan with Kaspersky. It says everything is fine. Then I tried a detailed scan of one of my drives. (they're partitioned) It starts the scan, but freezes at 1%

I of course have restarted etc... but it's the same ever... Read more

A:cannot access internal hard drives, I/O error

so after playing with it for awhile, I've found that one of my hard drives is working... just a little slower than normal.

it's the other one that isn't working. I have it partitioned, and depending on which partition I try to access, I either get the I/O error message or Not accessible, the parameter is not set.

I thought maybe a cable came loose, but then it wouldn't show up at all in my program files....

also, I have each partition named (Music / Personal / Games etc...) but the names are not showing up (save one). It just says "Local Disc" now...

any help?

Read other 7 answers

Hi I'm having a helluva time with getting my Lenovo Y510P to recognize any USB flash drives or external HD. Laptop is virtually new. Came with Win 8 but I installed Windows 7 Pro 64 Service Pack 1. Immediately downloaded and installed all Windows updates. From Lenovo I installed all of the latest drivers and updates, including BIOS, Genesys USB mass storage device, Intel chipset driver and Intel rapid storage technology.
Laptop works great except for this issue.
I can see the flash drive in device manager but nothing in Computer folder. Same goes for Disk Management... no flash drive appears. I have no virtual drives installed so currently no Daemon Tools or similar.
When I plug the drive into any of the 3 USB ports (2 are 3.0, 1 is 2.0) the laptop makes the typical sound that you've connected something. These flash drives and external HD work fine in my other 3 computers here at home (2 laptops and 1 desktop). Some run Win 7... the other Win 8.1.
I tried going to Device Manager and uninstalling all USB controllers and hubs (including drivers), then restarting. My OS reinstalled everything (as soon as I plugged in my mouse and/or flash drive, if I recall correctly), but same issue persists.
I also ran DriveCleanup (claims to be "command app that helps to remove orphaned entries of various drives from the device tree of your system"). Same issue persists.
In case useful, I'm posting a few photos including one of the flash drive properties from a workin... Read more

A:can't access flash drives or external hard drive

FYI here are pix of BIOS main page and configuration info (USB legacy is enabled).

Read other 3 answers

It's me again!
I managed to re-install Vista (my product key worked fine) and salvage all of my documents, BUT, I have another problem.

Before I did the whole Windows 7 thing I had an 80gig secondary hard drive. When I decided to do the 7 thing I took that one out and replaced it with a 120GB Now that I'm all set again I reinstalled it, but I can't access it!

I checked it out in Disc Management and it says the drive is offline; it also has a little red and white arrow gif next to the drive. I'm actually able to access a 6gig partition on the drive, but the main part is what I can't get into.

I'm hoping you can shed some light or at least help me find away to retrieve the stuff on that drive. This one is really important to me too because the whole of my business is on that drive, it'd be pretty devestating if it was lost.

For reference, here's a picture of what's going on in Disk Management.

A:Hard Drives aren't Showing/Not Letting me access them

Ah! Its a Dynamic disk, you need to Import the 'foreign' disk.

See http://support.microsoft.com/kb/222189/en-us

Read other 1 answers


I have a bunch of old hard drives laying around, and I finally got a USB enclosure so that I could get any old useful data off of them or re-purpose them. Some of them work exactly as expected, I plug them in, they connect, and a new Local Disk appears that I can click into. For several others though, the disk connects and is visible in the "Disk Management" utility but I can't do anything to it. All the options in Disk Management are greyed out, so I can't assign a drive letter or even format it. The only option that isn't greyed out is "Convert to Dynamic Drive", and when I tried it out of curiosity to see if it might make the other options available, it failed.

I find it hard to believe that these drives are completely useless and inaccessible. Is there some kind of trick or method that I'm missing? I've tried googling this problem, but it hasn't really gotten me anywhere.

A:Can't Access Old Hard Drives With External Enclosure (Win10)

If you are using a desktop, connect it to the internal SATA port and bypass the enclosure. They are not always the most reliable.

Read other 1 answers

Hi All,

I am running Windows 8.1 pro. When i try to access a network location on another AD Domain (Non trusted), I get the below error.

Once i add the above path as network drive in My computer it gets mapped and works, Then if i access the path from run it works.
I have tried by FQDN and IP both don't work in Run window.
Can any one assist in finding what is the issue and how do i solve it.


Read other answers

Hi there,

this should be an easy one, just one of those things that i have never had to do..

How do i block access to D drive to 'guest' accounts?

running windows XP

A:Solved: Blocking access to hard drives for guest accounts

Read other 16 answers

Hi, I have Windows 8 Home Edition, so no gpsedit.msc for me! Multiple people have access to my PC but I have client files on a hard drive on my computer, and those other user accounts all have access to that hard drive.

How do I set that hard drive to be accessible only by my account? I googled this but the answers always seem to be "use gpedit.msc" and I don't have that option. Thanks.

A:Restricting user access to hard drives in Window 8 HOME edition

I'm guessing lack of feedback means it's not possible to do this -- is there another way to secure the files? I can't move them from the hard drive they are on -- they're too big to fit on the drive associated with "my documents."

Read other 2 answers

I have had two hard drives installed on my computer.

They all worked well for more than two years.

Today, however, after downloading a freeware program to a flash drive, I sought to access some information that I had stored on a second flash drive.

To do this, I went to Start, My Computer.....

What I found was a great surprise!

Although in the My Computer window I found the icon for the flash drive to which I had downloaded the freeware program.....

Missing were the icons for both external drives and the icon for a second flash drive, all of which were operative earlier in the day.

I would be most grateful for any assistance you might provide me.


Computer specs

Microsoft Windows XP Pro
Version 2002
Service Pack 3


Intel® Core ™2 CPU
6600 @ 2.40 GB of RAM
2.41 GHz. 2.00GB of RAM
Physical Address Extension

A:Loss of icons in My Computer to access two installed external hard drives...

Right-click My Computer/Manage/Disk Management. Do the drives appear there?


Read other 2 answers