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2 BSOD's 2 days in a row, whilst playing Sims Social?

Q: 2 BSOD's 2 days in a row, whilst playing Sims Social?

Hello again TSF,
I've recently encountered 2 Blue Screens within the last 2 days, that appear to occur whilst playing the Facebook game 'Sims Social'...
Of course that's probably just a coincidence, but i've never encountered BSOD's on this computer yet (had it for less than 1 year).
It may also be worth noting that if i remember correctly, World of Warcraft was also running in the background whilst alt-tabbing to play on the Sims Social, just incase this links to any reasoning behind the crashes.

Attached (hopefully) items include the required tests from the sticky, aswell as the 2 dumps from the bsods.

Thanks!
J.

? OS - Vista/ Windows 7 ?
Win 7 64-bit
? x86 (32-bit) or x64 ?
64
? What was original installed OS on system?
Win 7 64-bit
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
OEM
? Age of system (hardware)
Approx. 8 months
? Age of OS installation - have you re-installed the OS?
Reformatted maybe 1 or 2 months ago.

? CPU
Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz (4 CPUs), ~4.0GHz
? Video Card
NVIDIA GeForce GTX 460 768mb
? MotherBoard
Gigabyte
? Power Supply - brand & wattage
Unsure

? System Manufacturer
Gigabyte (custom build from Overclockers.co.uk)
? Exact model number (if laptop, check label on bottom)
n/a

RELEVANCY SCORE 200
Preferred Solution: 2 BSOD's 2 days in a row, whilst playing Sims Social?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: 2 BSOD's 2 days in a row, whilst playing Sims Social?

Okay it would appear that it has absolutely nothing to do with Sims Social
Just had another BSoD, literally within 2 hours of my last one, this time whilst playing World of Warcraft.
I have attached the minidump for this crash.

EDIT: Just to note, after restarting the PC from a crash, a directx9 error pops up. Can't remember exactly what it states, but it's something along the lines of it having issues starting up i believe. The little 'boodle-boop' noise that sounds when you plug in a USB plays a couple of times after a reboot from BSoD.
Sorry if any of this is irrelevant, just feel as though I should note everything i can think of! :)

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RELEVANCY SCORE 83.2

Hey there,

This is my first post here.

Basically, in the last week (Thursday 16th and last night) I've had two blue screens. The first thing I should say is that both of these occurred whilst I was playing the new PC release of Grand Theft Auto. In both cases I received the same message: "driver irql_less_or_not_equal", which I'm assuming has something to do with an out of date driver somewhere?

That's about all I can say about the blue screen messages themselves as I had no time to take down any of the information and because I've never experienced these issues on any machine. I do however have the dump files which I will upload.

When the second blue screen occurred last night I was concerned that it may have something to do with my new RAM, which I installed last Thursday. I've since realised however that the first of these incidents took place shortly after midnight on Thursday, and the RAM was installed in the evening later that day.

Out of interest, I'm using Windows Home Premium 64bit.

There is no other obvious symptoms of a problem with the PC, but I'm keen to find out the issue.

Thank you in advance for your help!

A:2x BSODs in the last few days, whilst playing GTA V.

Hello, TuffGnarl and welcome to the Forums. I will try to help you with this. Please fill out the BSOD Posting InstructionsBlue Screen of Death (BSOD) Posting Instructions. I would also appreciate if you add your PSU to your System Specs.

You had 2 dump files, both listing the same thing.


Code:
BugCheck D1, {70, 2, 0, fffff88001351195}
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : iaStorA.sys ( iaStorA+62195 )
Followup: MachineOwner
That is the Intel Raid Driver. It was listed on both dumps. This is your current driver,


Code:
iaStorA
start end module name
fffff880`012ef000 fffff880`042f3000 iaStorA T (no symbols)
Loaded symbol image file: iaStorA.sys
Image path: \SystemRoot\system32\drivers\iaStorA.sys
Image name: iaStorA.sys
Timestamp: Wed Oct 12 15:29:51 2011 (4E95F8BF)
CheckSum: 000957F4
ImageSize: 03004000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
As you can see it is in need of updating. If you are not using it as a Raid Driver, you may be better of uninstalling it.

Also listed on both dumps was


Code:
fffff800`03c073a8 fffff880`010975fcUnable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded f... Read more

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RELEVANCY SCORE 79.2

i have been playing the sims2 since it was first released. i have added almost all expansion packs and recently started dowloading content for the game. i have been working on building an appartment but then, after a while of playing the game, the screen freezes, turns blue (the little egg timer appears) and intermitently returns to the game screen. more recently the blue screen has been appearing almost as soon as i load the appartment lot, and now the whole screen goes black when a sign appears saying "no input signal". it doesn't matter if i shake the mouse or press buttons on the keyboard - the screen will not load again.

PLEASE HELP!!

I don't know if it is because i have wireless keyboard/mouse, or if it is my graphics card
 

A:Sims 2 screen turns blue whilst playing then game crashes

Quite likely it's your graphics card that's gone a little awry.

What model graphics card do you have?

To find out,

A) Right click on My Computer on your desktop

B) Click on Properties

C) Go to the Hardware tab in the properties menu

D) Click on Device Manager button

E) Expand the menu in Device Manager labelled Display Adapters

F) Note the model of graphics card that is listed there.

OR

There's a more detailed method of looking up graphics card information.

Go to Start>All Programs>EA GAMES>The Sims 2

And then click on 'Easy Info'. That little program was developed by EA and should give you lots of information about your system, as well as the model of your graphics card, how much memory it uses, what driver version is installed, etc. etc.

Take a screenshot of the resulting information from EasyInfo or copy and paste the information into a Notepad document and upload to this thread if you like.

Hope this helps,

Kovi
 

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RELEVANCY SCORE 76

Hi,

I've had a BSOD 4 times in the last week around the same time of day (7.30AM) whilst my PC is idle, but I can't see how to read the minidumps.

Could someone please have a look at the attached dumps and point me in the right direction?

Many thanks in advance.

A:BSOD every few days (whilst PC idle)

Hi there,

All your dumps are pointing to disk issues,


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc5006f3e0, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 0000000389eb8880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8a00de7c018, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR: 0x7a_c0000185
... Read more

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RELEVANCY SCORE 72

Hi I'm new to this forum and was wondering if i could get some help or advice on what the problem might be the PC is only 3 months old and has had four recent blue screen errors over the time i have been using it and i was wondering if this is a hardware or system failure that i may need to replace. These are the dump files and system information attached to post thank you.

A:BSOD Whilst playing Browsing and Playing game's

Welcome

The BSOD seems to be caused by old ATI video card drivers:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8007da8010, fffff8800774da1c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7a1c )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8007da8010, Optional pointer t... Read more

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RELEVANCY SCORE 69.2

Hello!

I have installed the latest graphics drivers and motherboard drivers and performed memory checks. Neither have gotten me any closer to a solution!

Here are my dump files:
https://www.dropbox.com/s/cm2rer8tdw...een%20Info.zip

Any help would be greatly appreciated!
Thanks,
Dagariana

A:BSOD whilst playing WoW.

Hello Please follow Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 68.4

Hey guys. So for the past few months whenever i play any games i eventually get BSOD.. sometimes 5 minutes in.. sometimes an hour in. I've downloaded blue screen viewer and got a couple of screenshots of a couple of different bsod's.. these 2 seem to be the only ones that come up. I tried running a ram tester and that came back with no errors.. Just wondering if anyone can decipher this for me.
Furthermore.. i don't know if this is related or not but if i leave my computer on for say a day or so, everything starts to lag.. videos start to stutter and there is just lag in general in everything i do.. once i restart it all comes good... for a while but then starts up again. I tried disabling every non essential startup program but it still does it.
Thanks guys!
Also.. i am trying to add the dump files but can't figure out how to gain permission to do so...

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RELEVANCY SCORE 68.4

My system is suffering from BSOD, It only happens when I play games and only with some games not all, and with those games affected it happens randomly, sometimes 30 minutes, sometimes an hour +

Have tried reinstalling the NVIDIA drivers, Used MSI Afterburner / CPUID HWMonitor to check if it was overheating but it doesn't seem to be the case, Thought it might be some malware or something like BitMiner but nothing there

System Specs - Desktop

- Windows 7 x64
- No OS was installed on system, used an existing 7 disk
- Full retail version
- Approx. 5 Months
- Installed OS same day as I received computer, never reinstalled

- CPU: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz (4 CPUs), ~3.4GHz
- GPU: NVIDIA GeForce GTX 760
- MotherBoard: Asus H81M-PLUS
- Power Supply: CORSAIR 550W VS

Speccy - http://speccy.piriform.com/results/y...p8UXVJ3OauE4fM

Hope its an obvious problem, even if it s a serious one, so I can get it sorted out

Thanks

A:BSOD whilst playing some games

Hi,

VIDEO_TDR_FAILURE (116)

Attempt to reset the display driver and recover from timeout failed.


Code:

2: kd> k
Child-SP RetAddr Call Site
fffff880`05d95a48 fffff880`04c95140 nt!KeBugCheckEx
fffff880`05d95a50 fffff880`04c68867 dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`05d95a90 fffff880`04c94f4f dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`05d95b40 fffff880`04d6403d dxgkrnl!TdrResetFromTimeout+0x23
fffff880`05d95bc0 fffff800`0311c73a dxgmms1!VidSchiWorkerThread+0x101
fffff880`05d95c00 fffff800`02e718e6 nt!PspSystemThreadStartup+0x5a
fffff880`05d95c40 00000000`00000000 nt!KxStartSystemThread+0x16
DirectX was doing some worker thread work, noted that the display driver needed to reset from a timeout, attempted to reset, but failed to reset in the allocated period of time, therefore the box bug checked.

-----------------------------

1. Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

2. Uninstall whichever of these you have:

ASUS Kernel Mode Driver, Asus Smart Doctor/iTracker 2, Asus GPU Tweak, and GPU Tweak Streaming.

I can see the driver I am just unsure of which.

3. Navigate to services.msc and disable the nVidia Streaming Service, a... Read more

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RELEVANCY SCORE 68.4

Hello all,

Started getting random BSOD during XCOM 2, been absolutely fine up until now. No other BSODs during other activities.

From looking at BlueScreenViewer it points to both cng.sys and ntsokernel.exe. The actual BSOD is IRQL_NOT_LESS_OR_EQUAL 0x0000000a.

Thanks,

Jamie

JAMIE-PC-24_02_2016__15156_66.zip
JAMIE-PC-24_02_2016__15303_79.zip

A:BSOD whilst playing XCOM 2

Please use the tool from BSOD - Posting Instructions - Windows 10 Forums to create a new zip and upload the new zip.
The tool from sevenforums is slightly different.

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RELEVANCY SCORE 68.4

Attachment 286409Hey ive got a problem which has only started happening the last few weeks. when i play bf3 i get a blue screen with no error code withing 5 mins of play time, its now doing it with war thunder after around 1 hours play. previously it never done this i could play for hours with no problems at all. i done some looking around and saw that i should download whocrashed this is what it said.

On Tue 17/09/2013 23:39:08 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091813-22937-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80079E8028, 0xF20F2000, 0x175)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

PC Specs
Microsoft Windows 7 Ultimate 64-bit
CPU
AMD Phenom II X4 B60 (was a amd phenom 2 core which i unlocked the other 2)
Deneb 45nm Technolog... Read more

A:BSOD whilst playing games.

Attachment 286393

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RELEVANCY SCORE 68.4

Hi,

This is my first post here and after looking around for a while I'm still having problems.

I have read the Posting Instructions and used the SF Diagnostic Tool, results included.
I'm not sure if that includes all my system information, but if anything is missing I'll post as soon as I can.

To clarify further the BSOD has happened on a variety of games, sometimes it can happen with in 5mins of loading one other times I am good for a couple of hours or I can play till I've quit the game with no crashing.

I have done scans with MSE, Spybot and Malware Bytes with no issues found.
From looking at other threads, one recommended using a driver scanner to check for updates (SlimDrives), again no updates found.

That's all I can think of for now, also to be honest I am a bit reluctant in having to do a full re-install and would very much like to avoid that if possible.

Thanks in advance,
Mick

A:BSOD whilst playing games

Looks like hardware can you follow this tutorial: RAM - Test with Memtest86+

Post back the results

Thanks

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RELEVANCY SCORE 68.4

Windows 7 . .- x64- the original installed OS on the system- an OEM- Bought in September 2010- The OS is the original installed and has not been re-installed

I get a blue screen of death whilst playing the sims. It appears after a while and so I thought it was video card related but reinstalling the video card and updating the directx version has done nothing.
The OS has been unotuched on the laptop since it was bought in September and there hasn't been any problems with it other than this.
Any help would be much appreciated

The required attached zip file has both the perfmon report and the collected data from the tool

A:BSOD whilst playing games

bump - can anyone help me?

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RELEVANCY SCORE 68.4

No idea whats been happening, just tends to BSOD whilst I'm playing a game of Dota. Incredibly frustrating.
I've attached my log folder.

Any help will be greatly appreciated!

A:BSOD whilst playing DOTA

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:


We'll have to wait for another BSOD to occur, if another BSOD occurs just follow the posting instructions again and upload a new zip.

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RELEVANCY SCORE 68.4

Hi all,

Playing Dishonoured has been causing my comp to BSOD every 40 mins or so. Temps seem fine but I thought it could be a PSU problem (it's the no-name one that came with the case).

It BSOD this morning whilst Dishonoured was running but minimised, which is weird because the GPU wasn't working hard and CPU was at about 47%.

So anyway, I was hoping that some altruistic soul could check my crashdumps and make sure it's not a driver issue, before I shell out for a new PSU

Thanks!

A:BSOD - usually whilst playing Dishonoured

Hello fraktal and welcome to the forums

What AMD GPU do you have? If you know how to do so, please update your drivers.

Tom

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RELEVANCY SCORE 68.4

Hello all,

Started getting random BSOD during XCOM 2, been absolutely fine up until now. No other BSODs during other activities.

From looking at BlueScreenViewer it points to both cng.sys and ntsokernel.exe. The actual BSOD is IRQL_NOT_LESS_OR_EQUAL 0x0000000a.

Thanks,

Jamie

A:BSOD whilst playing XCOM 2 (Win 10)

Apologies I will post in the Windows 10 Forum!

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RELEVANCY SCORE 68.4

Repeatedly getting BSOD after games in FIFA 15. Never had BSOD before and have never had graphics problems whilst gaming. Would really appreciate any help.
Thanks.

A:BSOD whilst playing FIFA 15

Code:
fffff880`0a272968 fffff880`08402f93Unable to load image \SystemRoot\System32\Drivers\L6PODHD564.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for L6PODHD564.sys
*** ERROR: Module load completed but symbols could not be loaded for L6PODHD564.sys
L6PODHD564+0x2f93
fffff880`0a272970 fffff880`0a272a00
fffff880`0a272978 fffff880`0a2731a8
fffff880`0a272980 fffff880`08402f92 L6PODHD564+0x2f92
.
.
3: kd> lmvm l6podhd564
start end module name
fffff880`08400000 fffff880`084bcb00 L6PODHD564 T (no symbols)
Loaded symbol image file: L6PODHD564.sys
Image path: \SystemRoot\System32\Drivers\L6PODHD564.sys
Image name: L6PODHD564.sys
Timestamp: Fri Jul 12 03:05:33 2013 (51DEECE5)
CheckSum: 000C089D
ImageSize: 000BCB00
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Check for an update for the Guitar 6 driver here, and install it:
Line 6

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RELEVANCY SCORE 68.4

Title pretty much tells you the issue, and hopefully the file requested will explain what is wrong.

I'll just add I've ran memtest for 8 hours with no errors.

So my RAM is safe.

Hope you can help, I can't take it anymore

A:BSOD Whilst Playing Games

This post been missed/forgotten?

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RELEVANCY SCORE 67.6

Not sure what is going wrong with my comp, i recently over clocked it and set it to 4.0GHz if that helps?

A:BSOD whilst playing Games, also sometimes just randomly BSOD

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800881A038
BCP3: 00000000BE000000
BCP4: 000000000100110A
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011015-18454-01.dmp
C:\Users\Hayden\AppData\Local\Temp\WER-17960332-0.sysdata.xml

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RELEVANCY SCORE 67.6

Hello Guys,


I have been having a problem with my #teamred PC since I built it 2 years ago but it's reached the point where it's getting me down now.
My system is:

Desktop PC
Windows 7 Ultimate 64 bit sp1 (original os) OEM (I think) - recent clean install by me (again)

*2 years old*
Motherboard Asus Crosshair V Formula Z

CPU AMD FX 9370 black edition @ 4.4GHz (not overclocked)

Corsair RM Series RM 1000 '80+ Gold' 1000W Power Supply

*1 year old*
TeamGroup Vulcan RED 16GB (2x8GB) DDR3 PC3-19200C11 2400MHz Dual Channel Kit

I have done a full memtest86 (with both sticks in). It took 18 hours and showed no errors.

I play a lot of hours gaming. I used to play Evolve but got banned for 'product tampering' I didn't tamper with my game. I thought it was the games problem, keep crashing but now I play Titanfall 2 and still crash, I think that it may be my PC?

I Found that my Antec K?HLER H2O 1250 was failing to turn one of the fans so I have replaced that with a Corsair H105 water cooler.


Any help or advice would be most welcome...


log attached


Regards... Pete

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RELEVANCY SCORE 67.6

Hi,

I recently installed Windows 7 64-bit over my existing version of 32-bit. Since the upgrade, I have been getting BSOD and auto shut downs whilst playing Battlefield 3 however it has happened a couple times when just using the pc for general use where it would just freeze and start buzzing or restart itself. I have had a couple error messages: dxgmms1.sys, 0x0000007E, 0x0000001E, 0x00000024, 0x0000003B and win32k.sys. I have since tried to repair the install by running it again but the problem is still there. I have done several diagnostic scans, system info scans, device manager etc but none of them report a problem. Never got a BSOD whilst on 32-bit.

What can I do to fix it? Is it possible I have installed 64-bit incorrectly?

Specs:
MSI Twin Frozr III R6950 OC
EA-500 psu
AMD Phenom II x4 965

A:BSOD/Auto shut down whilst playing BF3

A Google search indicates this is primarily caused by a device driver problem. Have you done a Windows update to get all the latest fixes, including device drivers?

What is the make and model number of your computer? Fill out the System Specs (User CP, Edit System Specs).

This could also be caused by defective RAM. Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

Boot the CD and run for at least 3 complete passes unless it shows errors sooner than that.

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RELEVANCY SCORE 67.6

Hi all,

I've recently switched over from my old HDD to a shiny new SSD. It was a fresh windows install and I've installed all drivers for my gpu, mobo etc. fresh onto this. It seems now though that whenever I play a game I get a BSOD. I've had this happen so far whilst playing Skyrim, EVE online and Company of Heroes, and I haven't really loaded up any other games because there's not much fun if they're going to crash 10 mins in! The crashes occur anywhere between after 10 mins of play and after 1hr. I thought it was a temperature issue as Skyrim used to crash before I got the SSD, but seemed to work fine if I put my fan speeds up to ~90% in MSI Afterburner. After 10 mins of EVE online with the fan speeds set to 90% I got a crash the other day though. I've also tried uninstalling and re-installing my graphics drivers and still got a crash :/ I've also updated my BIOS and that hasn't fixed the problem, so I thought I'd post here and see if someone else can help me get to the bottom of this!

System specs are:
Gigabyte GA-Z68A-D3-B3 Mobo
Intel i5 2500K - Not overclocked
Nvidia GTX480 - Also not overclocked
12GB RAM
OCZ Agility 3 64GB SSD
780W PSU

A:BSOD whilst playing any (demanding) game

Hello James.

Scan the system for possible virus infection.

Code:
fffff880`0ae06bb8 fffff880`010149fa ataport!IdePortPdoDispatch+0xb6
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Roll back to an earlier stable version of the display driver.
Download and install Driver Fusion.
Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.
Edimax 802.11n Wireless Adapter needs a driver update.

Code:
lmvm rtl8192ce
start end module name
fffff880`03c24000 fffff880`03dd8000 rtl8192Ce (deferred)
Image path: \SystemRoot\system32\DRIVERS\rtl8192Ce.sys
Image name: rtl8192Ce.sys
Timestamp: Thu Oct 06 13:17:16 2011 (4E8D5D04)
CheckSum: 00128133
ImageSize: 001B4000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
And Realtek PCIe GBE Family Controller, too.

Code:
lmvm rt64win7
start end module name
fffff880`03956000 fffff880`039bd000 Rt64win7 (deferred)
Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
Image name: Rt64win7.sys
Timestamp: Thu Jan 13 17:27:19 2011 (4D2EE89F)
CheckSum: 0006BB92
Ima... Read more

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RELEVANCY SCORE 67.6

Is Windows 7 Ultimate x64 - x86 (32-bit) or x64 ? -- x64 - the original installed OS on the system? -- Windows 7 Ultimate x64 - an OEM or full retail version? -- Full Retail - What is the age of system (hardware)? -- December, 2011 - What is the age of OS installation (have you re-installed the OS?) -- January, 2012

System specs can be found at my profile: Windows 7 Forums - View Profile: Domenic

This has just started happening recently. I'm not sure what is causing this, so I thought I'd ask here. I've attached what you have asked for.

Since I cannot upload the Windows_NT6_BSOD_jcgriff2.zip file to your server because of a size issue, I have uploaded it to mine: http://domenicfiore.com/Windows_NT6_BSOD_jcgriff2.zip

Thanks in advance for your help!

EDIT: I'd also like to point out that even when it does not BSOD, after some time (ranges from 1 minute to 1 hour), the game crashes. This is all new, never did this before the latest patch or I have no idea what.

A:IRQL_DRIVER_NOT_LESS_OR_EQUAL BSOD Whilst Playing Battlefield 3

Please remove the following software, it has known issues with some systems:
Code:
Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
Start Menu\Programs\Defraggler Public:Start Menu\Programs\Defraggler Public
Start Menu\Programs\GIGABYTE\EnergySaver2 Public:Start Menu\Programs\GIGABYTE\EnergySaver2 Public
Start Menu\Programs\GIGABYTE\ET6 Public:Start Menu\Programs\GIGABYTE\ET6 Public
Some of your crashes are network related. Uninstall and re-install your Ethernet drivers. You will find them in the Network Devices category of Device Manager.
To fully re-install a driver, use the following steps.First, download the latest driver. Then do the next steps.
Click Start Menu
Right Click My Computer/Computer
Click Manage
Click Device Manager from the list on the left
Find the device you are trying to uninstall by expanding the appropriate set of devices
Right click the device
Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
Restart your computer only if Windows asks you to.
Install the latest driver for the device.

Alternatively:Login as an adminstrative user.
First, download the latest driver. Then do the next steps.
Click Start Menu
Click Control Panel
Click Hardware and Sound
Click Device Manager (the last link under Devices and Printers)
Find the device you are trying to un... Read more

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RELEVANCY SCORE 67.6

I've had many crashes and BSoD problems lately. Hopefully somebody here can help.

A:BSOD after start-up and whilst playing several games

Sorry. I forgot to mention. After reading that a lot of crashes are caused by Daemon Tools, I uninstalled it. Then I ran the SF diagnostics tool.

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RELEVANCY SCORE 67.6

Hello all,

This is my first post on these very helpful forums. I hope someone will be able to assist me.

I have a HP ProBook running Windows 7. Ever since I got the laptop, I often get BSODs while attempting to run games (Total War series, The Force Unleashed, just to name a couple). This does not occur with all games, nor does it occur with any other type of software (granted, I mainly use my Windows installation for gaming and other simple tasks such as word processing).

I'm uploading the DM Log Collector output .zip file.

Any help would be greately appreciated.

EDIT: I added the output from BlueScreenView, that blames 'atikmdag.sys' for the crash. Just in case this info can be of any help to you.

EDIT: Here is my system info:

CPU: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
MOTHERBOARD: Hewlett-Packard 1948
BIOS: Default System BIOS
TOTAL MEMORY: 8,00 GB
HDD: TOSHIBA MQ01ABD100
SOUND CARD: (1) IDT High Definition Audio CODEC (2) Intel(R) Display Audio
GRAPHICS CARD: (1) AMD Radeon HD 8750M (2) Intel(R) HD Graphics 4000
OS: Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

A:BSOD whilst playing various video games

Here is the BlueScreenView output.

Read other 2 answers
RELEVANCY SCORE 66.8

Have had a BSOD three times whilst playing minecraft, all within about 2 hours of each other, the reports that are needed are in the attachment

System Spec (full details in sig)
64-bit
Original OS
OEM
Age of system: 6 months
Age of OS: 6 months

Thanks

System Manufacturer/Model Number Acer Aspire 5750G OS Windows 7 Home Premium 64 bit CPU Intel Core i5-2410M 2.3GHz Memory 6GB DDR3 Graphics Card(s) Integrated, NVIDIA GeForce GT 540M

A:BSOD whilst playing minecraft and at random times

Hi.

Installing and Using 2 antivirus programs in the same system,usually you dont have double protection. You have double the problems.

Remove avast from your system.
Remove avg from your system.
Download and install Microsoft Security Essentials with windows firewall enable.
You can also use this Good and Free system security combination.
If you had make any changes in windows using TuneUp Utilities,set everything back to default then uninstall TuneUp Utilities.
Generally TuneUp Utilities they dont "tuneup" the system,they mess up the system.
Windows 7 does not need any "external" help.
Update software\driver for your Broadcom 802.11g Network Adapter - Dell Wireless 1390 WLAN Mini-Card.

http://www.broadcom.com/support/

Finish with the above steps and post back with news.

Read other 1 answers
RELEVANCY SCORE 66.8

I've been experiencing crashes for a pretty long time now. I've been able to exclude my vid card, ram, psu, overheating and i think my hard drive but the one i've replaced it with isn't really top of the line either.
I've been on the OC3D forum and they advised me to post everything here. I'll include the log in this thread.

A:BSOD whilst playing any game ranging from L4D2 to LoL

hello DJundertaker25, welcome to Seven Forums. I will try to help you with this problem, if I can. First, I would like you to complete your system specs in a little more detail if you would. Sometimes we need to look up a particular part and need the Manufacturer and model number. I would also like to know your PSU and CPU cooler and case can sometimes help. The instructions I give others may help you do that.
Please fill out your System Specs


   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

As far as your dump files, The latest is about a month old, which striles me as unusual. so please make sure your system is configured for Small Memory ... Read more

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RELEVANCY SCORE 66

Hello!

So let first start of by saying that i've been trying to get rid of these BSoD a long time,
this is not my first time asking for help on forums. I'm going to link to a page where i have posted most of my problems with this computer and they've tried to help me, anyway here it is: BSoDs & Reboots That's the site where i got most help.

Anyway on to the problem, they've concluded it's memory corruption and i've ran Memtest86+ twice & 6-7 passes on the sticks in different slots. I've tried to change
the speeds and timings on them, but my computer refuses to use them as my computer freezes and upon reboot it gives me some error telling me "Overclock failed, reset to default?" although it isn't really overclocking it's their default value. The BSoD problem persisted. So after not getting any responses to my latest posts i thought that i'd remove one memory stick too see if it'd work. And it did, i've only gotten 2-3 BSoDs since and that's 3 weeks, i was used to getting them 3 times a day if not more. Reason for making this thread is that i got one while idling today.
Is Windows 7 . . .
- x86 (32-bit) or x64 ?
x64
- the original installed OS on the system?
Yes
- an OEM or full retail version?
Full retail
- What is the age of system (hardware)?
1 year and a couple of months old.
- What is the age of OS installation (have you re-installed the OS?)
7 months, i think i reinstalled it in February

A:BSoD whilst playing games, idling and browsing the internet.

  
Quote: Originally Posted by Sumatran


Hello!

So let first start of by saying that i've been trying to get rid of these BSoD a long time,
this is not my first time asking for help on forums. I'm going to link to a page where i have posted most of my problems with this computer and they've tried to help me, anyway here it is: BSoDs & Reboots That's the site where i got most help.

Anyway on to the problem, they've concluded it's memory corruption and i've ran Memtest86+ twice & 6-7 passes on the sticks in different slots. I've tried to change
the speeds and timings on them, but my computer refuses to use them as my computer freezes and upon reboot it gives me some error telling me "Overclock failed, reset to default?" although it isn't really overclocking it's their default value. The BSoD problem persisted. So after not getting any responses to my latest posts i thought that i'd remove one memory stick too see if it'd work. And it did, i've only gotten 2-3 BSoDs since and that's 3 weeks, i was used to getting them 3 times a day if not more. Reason for making this thread is that i got one while idling today.
Is Windows 7 . . .
- x86 (32-bit) or x64 ?
x64
- the original installed OS on the system?
Yes
- an OEM or full retail version?
Full retail
- What is the age of system (hardware)?
1 year and a couple of months old.
- What is the age of OS installation (have you re-installed the OS?)
7 months, i think i reinstalled i... Read more

Read other 1 answers
RELEVANCY SCORE 66

Yesterday randomly whilst watching youtube with only three windows open, Youtube, Teamspeak and Notepad I got an unexpected restart.

The recovery process when the Laptop restarted achieved nothing other than the computer knowing that it couldn't fix it.

I then did a factory reset of the operating system due to my personal files being on my second internal hard drive.

After which the first thing I did once it had finished setup was bring up Task Manager. I saw my CPU at 100% never stopping. I closed down the program from e-machines (installs things like Windows live essentials) on the second restart and I appeared to get around 5 minutes up time before BSOD.

I copied what was left of anything personal from my C to D (I chose to keep user files) and am now doing this via Safe Mode.

Attached are my Dumps and a Boot Log.

Regards

Scott

Minidump.zip - All Minidump

ntbtlog.txt - A Boot Log which ended in BSOD

A:BSOD whilst originally playing youtube and Teamspeak. See details

Not to bump the topic however after using Safe Mode for about 30 minutes I wondered if it was over and started in normal mode. Five minutes in I got BSOD and this time it was something different, see attached. Also I saw this topic moved into here and filled out the form:

Is Windows 7 . . .
- x64 64 bit?
- the original installed OS
- OEM

- What is the age of system (hardware)? Nearly 1 year
- What is the age of OS installation (have you re-installed the OS?) I did a Factory reset yesterday

Computer Name: E640 E machines

The only change made was with the Tech Guy's exchanging my Harddrive for two half size ones after the PC stopped working last time.

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RELEVANCY SCORE 66

Hi been getting frequent random BSODs whilst playing world of tanks. Each time the problems seems to be caused by atikmpag.sys. I have tried uninstalling and installing the most recent drivers but got another BSOD as soon as I tried to play the game again.

A:BSOD whilst playing World of Tanks caused by atikmpag.sys

All of the dumps are 0x116 VIDEO_TDR_ERROR (Timeout Detection Recovery) which can be down to the driver, heat, power to the card, the PCI slot it's in or a bad card among other things. Your driver isn't the most recent from what I can see so we'll try that first.

Download the latest driver from here and save it to your desktop. Download DDU and follow Display Driver Uninstaller: How to use to remove all traces of your current driver. Reboot and install the downloaded driver.
Code:
BugCheck 116, {fffffa800b9ec060, fffff88004308848, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner
---------

6: kd> lmvm atikmpag
start end module name
fffff880`042fd000 fffff880`04393000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Fri Nov 21 02:08:54 2014 (546E9EB6)
CheckSum: 00093077
ImageSize: 00096000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try that and report back, upload new logs if you receive any more BSODs.

Read other 5 answers
RELEVANCY SCORE 66

Hi there,
I would be very grateful of any help you could give me to resolve this problem. I am new to your forums but have read several replies to other peoples posts in an attempt to find a way solve my own, to no avail. (some of what you have suggested is way over my head)
For a few weeks when I shut down the PC it takes ages to shut down, or has to be manually turned off because its clear it isn't going to shut down properly on its own.
The other day my elderly neighbour who doesn't have a computer said her niece had mailed her via my computer with some information she wanted. When I opened the mail there was a .pdf file attached, which I opened, and looked at, shortly afterwards I was looking on the John Lewis website for my neighbour and my PC froze completely. The mouse wouldn't move, and I couldn't Ctrl+Alt+Del, toggle out or do anything but a hard restart. Once I had rebooted, I ran an AVG scan, and it found no threats. The PC worked fine for a few hours, and then when I ran World of Warcraft later that evening, after playing for a short while it froze again. The music still plays in the back ground, but the game froze, and again, couldn't toggle out, or Alt+f4 or Ctrl+Alt+Del. Over the next couple of days it crashed like this again around 6 or 7 times. I searched the WoW forums for anything I could do to see if it was WoW related. (a couple of days before I opened my neighbours .pdf file there was a new patch to the game, and I also had trouble installing t... Read more

A:BSOD whilst watching Videos and playing World of Warcraft

Welcome to the forum.

Your dump does not show any definitive cause for the BSODs you're getting.

To rule out buggy drivers lets try Driver verifier:
Driver Verifier - Enable and Disable

One Q: Do you have any codec packs installed?

Read other 9 answers
RELEVANCY SCORE 65.6

Hello,

Ever since getting my New gaming PC (back a year ago) I have been getting BSOD for driver power state failure. These have been very uncommon but have recently sprung back up again.


I have attached the zip file from the debugging program I found on your forums.

I appreciate any help you can offer,

Thanks.

A:BSOD Driver Power State Failure whilst playing GMOD

IT looks like your Problems are being cause by yourIphone/pod driver, and by your USB driver:


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800a04cc80, fffff80000b9c518, fffffa8007397bd0}

*** WARNING: Unable to verify timestamp for usbaapl64.sys
*** ERROR: Module load completed but symbols could not be loaded for usbaapl64.sys
Probably caused by : usbaapl64.sys

Followup: MachineOwner
---------
Driver Reference Table - usbaapl64.sys

For the Iphone/pod driver try going to the device manager and uninstalling the driver from there, then plug the Iphone/pad back into the computer and it should re-install the driver for you

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analy... Read more

Read other 3 answers
RELEVANCY SCORE 65.6

Lately my system has been crashing frequently when playing games or waking from sleep mode and I have a feeling it's happening due to my GPU but I'm not too sure, I'm scratching my brain here.

I could use some help with figuring out the issue, I've attached my dumps and such.

Thanks in advance for the help!

A:BSOD whilst playing games and waking from sleep, error 0x00000116

Hello Colegate, Welcome to the Forums, I'll help if I can.

I had trouble finding very much in your most recent dump files. This is what I got


Code:
Loading User Symbols
Loading unloaded module list
.Missing image name, possible paged-out or corrupt data.
....Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
..Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
...
I had to go back to a dump on 11/6 I think to get any usable info


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800b4b2260, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800fbf1c84, The pointer into responsible device driver module (e.g. owner tag).... Read more

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RELEVANCY SCORE 65.6

I have experienced a BSOD multiple times, Probably 10 or so in the last week, and I have no idea what to do at this point. I have tried running file scans, furmark, system restores, memory diagnostics. Nothing works. I am really hoping you guys have a miraculous solution. Thank you for your time!

A:BSOD whilst playing league of legends and browsing web. Stop: 0x124

Hi, In the two days since posting I have experienced 5 more blue screens. one while playing garrys mod, one on youtube, two on league of legends, and one on SMITE. If you need anymore information on my computer I can get them.

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RELEVANCY SCORE 65.6

I recently changed my mother board to an ASUS maximus vii ranger and have been having a few problems with the transition.

I had to replace my SSD initially as i found that it was incompatible with the motherboard. I had been looking at upgrading that part of the system anyway so that was no problem.

Shortly after sorting out the booting issues due to the incompatible SSD i found my computer generating a lot of BSODs during normal operation of windows. This was rectified by updating my windows to the current version using windows update.

The 0124 BSODs have been occurring mainly on intensive games such as GTA V and Far Cry 4.

Any information you could provide me with in order to fix this would be greatly appreciated.

A:BSOD 0124 whilst playing any games after recent motherboard change.

From your post. Please explain with more detail.






Quote:
I had to replace my SSD initially as i found that it was incompatible with the motherboard.


Did you do a Clean Install of Windows after the new hardware were installed?

Could you show what power supply is in your computer in My System Specs.

I'm no BSOD expert but those are a few things I noticed.

Read other 5 answers
RELEVANCY SCORE 65.6

Heya all

I have a bit of a problem where I'm not sure whether it's driver related or whether something is failing on my computer. My husband seems to think it's driver related but although I can build my own computers when it comes to things like this I'm completely useless!

First off I can't remember whether I had this issue on my previous set when I first installed Windows 7 or whether it's been just when I've upgraded my computer. I just can't recall the first time I started having this problem.

The first thing I noticed was whenever I exited playing a game my screen would go black, with monitor message saying no video output, and the green power button on my monitor would go orange and I would have turn off and then switch my monitor back on for the screen to come back up. Then I noticed that it started doing it randomly when my computer was idle. Again I would turn my monitor off and then back on again to get the screen back up. During these times when this has happened I've never had to reset my computer. I've recently updated my graphics drivers and the issue seems to be a little more often than not now and my husband thinks it's the graphics drivers that's causing it. I've done a search on the internet and I've come across similar problems but requires a restart, which could mean monitor failure or graphics card failure so I'm unsure as to whether it is driver related.

The second issue that I've been having is randomly when I play LOTRO EU client I've been having ... Read more

A:BSOD, random crashes whilst playing LOTRO and black screen

Hi, Rhia; and welcome to the forum. Sorry you are having problems. Please read these threads and post back. We will be glad to help you.

[1 - Novice] How to ask for help with a BSOD problem

http://www.sevenforums.com/crashes-d...tructions.html

Read other 9 answers
RELEVANCY SCORE 65.2

I was playing need for speed world, and i wanted boost , so i downloaded things off the internet for it. Ever sense, i could not open up ie9. I would click on it, and nothing would even pop up. I uninstalled it, restarted my computer many many times. Nothing happened. I installed google chrome, and firefox, and when i go to open them, it says that they have stopped working. I surprisingly found out i had safari. So i am using it, the problem is, SIMS SOCIAL WONT WORK. Lol, sounds funny, but if it doesn't work, im going to get in touble for "ruining the computer", how do i fix the browsers, everything will be ok as long as sims social for face-book works. I have deleted all cookies, i scanned my computer and its as clean as a whistle. What do i do? I am using windows vista 32 bit
 

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RELEVANCY SCORE 64.8

Hi everyone,
I'm new to the forum but I am having trouble since installing a new build and have had numerous BSODS. I have since discovered that the ram I was using was faulty and am in the process of RMAing it. Changing for old ram seemed to give better stability but I am still getting occasional BSOD. The latest was 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). I have run Ccleaner previously to this and it seemed to help but 24hrs later this has happened. I cant seem to figure out what it is and would greatly appreciate if someone could tell me what might be causing this.

Thanks,
Gil

A:BSOD 0x0000001e Random whilst surfing/playing game. Dumps included

Hello,


Code:
GVTDrv64.sys Tue Sep 5 02:10:02 2006 (44FD22CA)
This driver is related to the Gigabyte Easy Tune 6 tool. Which are known problems with windows 7. Also it dates back to 2006. Drivers before 2009 are generally known to cause problems, as well.

Either update the driver here: GIGABYTE - Support & Downloads - Utility - Motherboard or just remove it.


Code:
Unknown Device USB\VID_0000&PID_0000\5&1679B462&0&1 43
Would you possibly know what this device is?

In the dump file, it is showing a NTFS error.

Do the following:





Quote:
SFC /SCANNOW Command - System File Checker

After:
Disk Check


After please post back results.

-Justin

Read other 5 answers
RELEVANCY SCORE 63.6

My computer would blue screen while playing Sims 4 then afterwards it just crashes my computer doing anything from opening up chrome to loading up discord.

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RELEVANCY SCORE 63.6

Hello I have been getting an a1 BSOD error code every once in a while while playing sims 4 and while origin is open. I did just replace my ram with 2 new 8x2 PNY sticks of ram. if anyone could help me it would be appreciated. If you are needing any more info just let me know.

A:BSOD while playing sims 4

You seem to have a few things going on here, but for now please uninstall Daemon Tools - it is a well known cause of BSOD's.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {23e, fffff88004401308, fffff98006aa6ee0, 0}

*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1308 )

Followup: MachineOwner
---------
If you experiencing BSOD's after that, rerun the tool and upload the new zip file.

Read other 9 answers
RELEVANCY SCORE 63.6

Hi,

I have been getting BSOD playing games in the last few months and I have just had another one today whilst playing The Sims 4.

Details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800E63A010
BCP2: FFFFF8800FE41034
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091414-23868-01.dmp
C:\Users\Aimie\AppData\Local\Temp\WER-74880-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

If anyone can help identify the problem that would be much appreciated.

Cheers,
Aimie

A:BSOD Playing The Sims 4

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800e63a010, fffff8800fe41034, 0, d}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+153034 )

Followup: MachineOwner
---------

2: kd> lmvm nvlddmkm
start end module name
fffff880`0fcee000 fffff880`10925000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Wed Oct 23 16:51:50 2013 (52676AFE)
CheckSum: 00C0CF0F
ImageSize: 00C37000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
The Nvidia driver seems a little outdated. Please check to see if an updat... Read more

Read other 4 answers
RELEVANCY SCORE 63.6

Please help me with this problem.
I already tried updating the display driver downloaded from OEM site but alas BSOD still happened and sometimes it also happened when Sims 4 is not open.

A:BSOD while playing Sims 4

Welcome to the forum,

It is still your graphics driver,


Code:
BugCheck 116, {8a845510, 8ff36dec, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+8dec )
Followup: MachineOwner

Code:
Loaded symbol image file: atikmpag.sys Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Wed Sep 11 18:12:41 2013 (52311509)
CheckSum: 0008829D
ImageSize: 0007F000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
I don't see anything newer at HP for you but you can try this,

1. Go to Device Manager and expand Display Adapters.
2. Right click on your adapter and choose properties.
3. Select the Driver tab and choose uninstall.
4. When finished, reboot the computer and let Windows install the available WHQL driver.

That's the next best step for laptops,

Read other 5 answers
RELEVANCY SCORE 63.6

I have an ATI Radeon 3800 series which is under the list of "yeah we know this has issues with our game" crap offered by EA.

Figured I'd come along and post my computers info to see if I can get some help and prevent this from happening. It's not every time I play the game, but its more often than I'd obviously like.

I can go hours at a time playing this game with no problem, then other times I go 5 minutes and it has a complete melt down... it's very frustrating and any help is GREATLY appreciated.

Thanks!

(note* - I had trouble doing the perfmon part of the instructions on posting BSOD issues... any help on how to get that would be great too :) )

A:BSOD while playing the Sims 3

when you run the perfmon report, go to "file" then "Save as" and then save it to a location (make sure you put a name in) and then .zip it and attach

also can we have your computer's specs.

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RELEVANCY SCORE 63.6

Unfortunately I do not use the computer myself so I cant explain many symptoms but recently playing The Sims 3 results in a BSOD on a machine perfectly capable of running it. The game is fully patched up to date and the fault is still occurring yet the fault did not use to occur at all, it was only after a week or so.

uploading the dump files in this post...

thanks guys

A:BSOD when playing The Sims 3

Hello maccaquacker.

Install Service pack 1.

Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17118.amd64fre.win7_gdr.120830-0334
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Stop 0x116 is a graphics related crash.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8004449010, fffff88004ae2290, 0, d}

*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+1d290 )

Followup: MachineOwner
---------
And, the display driver is very old.

Code:
lmvm igdkmd64
start end module name
fffff880`04ac5000 fffff880`054e3b60 igdkmd64 T (no symbols)
Loaded symbol image file: igdkmd64.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
Image name: igdkmd64.sys
Timestamp: Thu Aug 26 01:05:58 2010 (4C75709E)
CheckSum: ... Read more

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RELEVANCY SCORE 63.2

Hi guys,
I need help, can anyone tell me what happened and why I got BSOD.

I just bought new MB five days ago, if its my MB fault I maybe still have time to return it.

Thank you in advance for help

A:BSOD during playing, bought new MB five days ago

Hello faithman, and welcome to the forums. What Motherboard did you have before and did you do a clean install after the change? I need you to do something for me.

Please upload the BSOD Posting Instructions http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html. Upload the files here, this will tell you how. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Also, Please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Your dump file lists this


Code:
BugCheck 124, {0, fffffa8008238028, bf800000, 124}
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by : GenuineIntel
That is your Intel(R) USB 3.0 eXtensible ... Read more

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RELEVANCY SCORE 63.2

here is the zip file

i got a new motherboard and re installed win 7 4 bit
i have 8gb of ddr3 dual channel ram
i have the latest updates aswell but not jumping to win 10 yet

A:BSOD once every 2 days, while playing and browsing

hi, this was caused by your video drivers, first thing to do is to try a friend's card on your PC and see if it works, if it works fine then you need a new card.

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RELEVANCY SCORE 62.8

Hello everyone,

My girlfriend recently bought a new Acer laptop. As she's more of a casual user I went through it beforehand to remove all of the usual crud.

Specs :
i5-4310U
4GB RAM
GeForce 840M + intel HD graphics
64 bit Windows 8.1 all updates

She's a fan of the Sims, so she downloaded and installed though origin as per usual. On launching the game all was fine until she got past the sim creation menu and into the game proper, where the game froze, the comuter hung, and eventually went to a Blue Screen DPC_WATCHDOG_VIOLATION (0x133).

I had a look around, updated the nVidia drivers, etc. but it happened again. So I put all the setting to low and it seemed ok. The laptop has a GT 840M so I thought it could probably go higher, but after a short while playing on medium settings, it happened again. I checked, the Sims is being run on the NVidia card, not on the Intel one.

Here are the dmp and log files for the 3 crashes. Everything else works fine on the PC, even other games from Origin, like Plants vs Zombies.

Thanks in advance,

Ben

Attachment 54313

A:BSOD playing the Sims 3 : DPC_WATCHDOG_VIOLATION

Hi mFunebre & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis for informative purposes :-

Code:
**************************Sun Nov 23 18:57:10.978 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\112314-22109-01.dmp]

Windows 8 Kernel Version 9600 MP (4 procs) Free x64

Built by: 9600.17328.amd64fre.winblue_r3.140827-1500

System Uptime: 0 days 13:54:37.734

*** WARNING: Unable to verify timestamp for nvlddmkm.sys

*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

Probably caused by : nvlddmkm.sys ( nvlddmkm+1a4531 )

BugCheck 133, {1, 1e00, 0, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)

Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
DISPATCH_LEVEL or above. The offending component can usually be
identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR: 0x133

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

FAILURE_BUCKET_ID: 0x133_ISR_nvlddmkm+1a4531

CPUID: "Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz"

MaxSpeed: 1700

CurrentSpeed: 2394


Processor may be overclocked!
Expected Frequency: 1700
Actual Frequency: 2394
Overclock Ratio: 1.40824

BIOS Version V1.04

BIOS Release Date 05/06/2014

Manufacturer ... Read more

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