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Bluetooth Driver Missing After Disabling (Dell Latitude E5470)

Q: Bluetooth Driver Missing After Disabling (Dell Latitude E5470)

Hi,
Recently, I disabled the Bluetooth icon in Network Connections. After that I could not enable it back as the icon is missing. I tried to search in Device Manager but there is no Bluetooth Radio item.
I tried to use C:\Windows\System32\fsquirt.exe to receive files but got an error message "The file could not be sent because the connection could not be established. Check to make sure the Bluetooth radio is plugged in."
In Services, I can see the following:
Bluetooth Device Monitor, Bluetooth Media Service, Bluetooth OBEX Service, bthserv.
How do I install back the Bluetooth Radio in Device Manager?
Any help is appreciated.

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RELEVANCY SCORE 200
Preferred Solution: Bluetooth Driver Missing After Disabling (Dell Latitude E5470)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 94.4

Hello,
where can I find the Driver for my Dell Latitude E5470 Windows 10 Driver for this unknown Device: ACPI\DELLABC6\2&DABA3FF&1

mfg
Carsten

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RELEVANCY SCORE 84.8

Recently installed the latest BIOS update with the Intel security patch and now I'm unable to use bitlocker to encrypt the drive as it states "The TPM on this computer does not work with the current BIOS. Contact the computer manufacturer for BIOS upgrade instructions". 
Dell Latitude E5470/ Windows 7
Bios version 1.14.4
Please Advise

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RELEVANCY SCORE 82.8

Hello!
Please, answer for shure - is it possible to put into Dell E7470/E5470 inside WWAN-slot second SSD drive??
(Because I really dont need WWAN modem, but already have M.2 2242 SSD 256Gb from previous notebook.)

A:Dell Latitude E7470 E5470 SSD to WWAN

Found this post with confirmation that E5470 detect SSD in WWAN slot:

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RELEVANCY SCORE 82.8

Hello, 
I have installed the latest september version of bios and we still have problems initialize tpm. It says 
"Cannot take ownership of the TPM. Access is denied. error code 0x80070005"
I have checked on the bios to see if the TPM is still on and activated. 
I have reinstalled windows twice. Please let me know what I can do avoid this error. 

A:Dell latitude e5470 unable to initialize tpm

The latest bios is November 2016 www.dell.com/.../DriversDetails

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RELEVANCY SCORE 82.8

Hello Everyone!I bought an open box Dell Latitude E5470 today at a very cheap price. Unfortunately this laptop had a non backlit keyboard and a TN (1600 x 900) panel but it had the much needed 6300HQ, so I went ahead and bought it thinking that I can always buy a backlit keyboard later from aliexpress. I looked at aliexpress again today and noticed something I had overlooked before purchasing the laptop and that is that all backlit keyboards available for E5470 have a different shape thanks to the two stupid top mouse buttons that are not present in my variant of E5470. I now have to find a new top panel with frame that has the cutout for those two extra mouse buttons. This is a nasty situation for me as I am not even sure if the required top panel will be compatible with my variant of E5470. Any advise on what I should do?

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RELEVANCY SCORE 82.4

The drivers download page no longer lists W7 x86 for drivers?  They were there a couple of months ago, but not now, and I have not been able to find anything stating that W7x86 support is being dropped.

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RELEVANCY SCORE 82

I decided to update my drivers and BIOS this morning. My laptop encountered an error during BIOS update and I was stuck in Automatic Repair.

1. I tried restarting the laptop several times.
2. I tried system restore which worked after my second try. The problem is Windows applications like Calendar, Mail, Cortana are not working. It doesn't run and the application is grayed out.
3. So I tried resetting Windows, remove everything which was not successful. Problem got worse, I got stuck on the Dell logo.
4. I ran Diagnostic. No hardware issue found.
5. I tried booting from my bootable USB which contains Windows OS. But my laptop is unable to detect it in BIOS.
5. I read some forums and learned about Legacy vs UEFI and Secure Boot. I disabled the Secure Boot and enabled Legacy ROMS. My laptop was able to boot from the USB and I was able to reinstall Windows 10.

Now, the problem is I want to change it back to UEFI with Secured Boot.
From what I gather, I should do the following:
1. Download Windows OS
2. Make a bootable USB in UEFI mode and GTP partition
3. Change laptop to UEFI mode while Secure Boot is disabled.
4. Re install Windows 10

Am I going in the right direction? Please help me.

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RELEVANCY SCORE 82

Hi
Just received my new e5470 with 4GB RAM, I wanted to upgrade to 16GB (2x8GB) which I have from my previous laptop. I found only one slot underneath, the usual place for the 2nd slot next to it does not have the slot set up and it is blank. I have also removed and checked under the keyboard but it was not there either.
The BOIS setup stated that I have two slots, one is 8GB which is I know I have (I changed the 4GB which came originally with one of the two 8GB that I have) and the other is "not slotted" which I am unable to locate.
Does anyone know where is the other slot located?
Thank you

A:Unable to find the 2nd RAM slot Dell Latitude e5470

The manual will have that info. It is most likely under the 4 gb. 
www.dell.com/.../Removing-the-memory-module

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RELEVANCY SCORE 82

Fingerprint recognition on this laptop is really difficult to use. My old Vostro works quickly and easily, but it has never worked well on this machine.
I have to hold my finger down and press hard, sometimes it doesn't work at all.
I've tried deleting then reinstalling & updating the driver, which has no error message. Tried hardware scan also.
Is this a common problem with the E5470. With this type of fingerprint reader. Or is the hardware just faulty and in need of repair?
I also find that the headphone socket doesn't work sometimes, it doesn't recognise when a headphone is plugged in, and volume continues from the speakers.

Any help appreciated.

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RELEVANCY SCORE 82

Hi,
Recently I have bought my Dell Latitude E5470 laptop and from the beginig I have annoying touchpad issue :(
When trackpoint and touchpad are active at the same time, cursor freezes for 3-5 seconds and moves to the left at a small angle. When trackpoint is disabled, cursor freezes for 3-5 seconds and doesn't move at all. If I use touchpad actively, this happens each minute or two.
I have checked this situation from the BIOS and the case looks slightly different, but still the same.
Please, help me to solve my problem. Thank in advance!
I have Windows 10, BIOS 1.9.4, Dell Multi-Touch Touchpad Driver 10.1207.101.113 A06

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RELEVANCY SCORE 81.6

I'm having trouble with a driver update that I hope someone can help me with.  When using Dell Command Update to update drivers on a Latitude E5440 with Windows 7, the bluetooth driver starts to install then the laptop restarts without notice.  It's a nice restart and goes through the shutdown process--not a crash!  I've tried updating the bluetooth driver manually but the it keeps appearing in Command Update as an available update.  This is a problem because our environment has Command Update set to run on a daily schedule so the Latitude E5440s are rebooting every night.  In the grand scheme of things this isn't a big deal, but it is generating complaints and the update program obviously isn't working correctly.  Any suggestions?

A:Dell Command Update trouble with bluetooth driver on Latitude E5440

Same thing here.

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RELEVANCY SCORE 81.2

Latitude E5470 with Win10 64bit has an unknown device:ACPI\VEN_DELL&DEV_ABC6ACPI\DELLABC6*DELLABC6Do you have a driver?Thanks

A:DELL Latitude E5470 unknown device ACPI\DELLABC6

www.dell.com/.../driversdetails

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RELEVANCY SCORE 81.2

Hello All,
I have a Latitude E5470 on Win 7 x64 that I am not able to use the soft key toggle switch (FN + Prtscr) to turn on or off the wireless connection. This functionality works perfectly in the Win10 laptop, however seems that the driver does not allow or is not functional in the Win7 environment. (In Win10 the airplane mode appears when I toggle the option.)
Have anyone experience this issue or knows of a workaround to resolve this in Win7 ? 

Thanks in advance. - Ron

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RELEVANCY SCORE 81.2

Hi
I recently bought a new Dell Latitude e5470. It is running Windows 7 Pro, but I received Windows 10 on a CD with the laptop. The laptop doesn't have a CD-Rom drive, so I obviously can't install it using the CD. 
On the CD it says "Already installed on your computer", but I don't understand what it means. 
How can I install or activate Windows 10 on my laptop?

A:Dell Latitude e5470 has no CD Rom drive, but received Windows 10 CD with. How do I install?

I'd suggest you purchase a portable disc drive at your local Walmart.
Portable Disc Drives - Walmart.com

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RELEVANCY SCORE 81.2

Hello to all,
       I have a problem. I'm not sure it's a hardware problem but I found it on 40 new and just opened Dell E5470 (the model with finger sensor). The problem is on Windows 7 PRO. The Dell support team is not helping me even if I have bought the "professional support". I also called Microsoft support team and they replied me to call the Dell Support because the software problem...The Dell support told me to call Microsoft support because the harware problem...
The problem is the black screen with windows pointer; please take note that it is no blank screen: BLACK SCREEN and the cursors is the windows graphic pointer, no character cursor. I made many tests: factory restore, restore from the Dell ISO image downloaded from dell website. I didn't found a solution because even if I recovery or even if I restore, the problem reappears. When it appears, I can only do the configuration recovery; instead the safe start and all other ways after F8 don't work. I can only do, I repeat, the configuration recovery or factory image recovery. When the PC starts, I see the windows logo and after a while I see the black screen with the windows pointer and nothing else (and the login screen doesn't appear).
I work in a big company and all PCs & notebooks that we bought are Windows 7 PRO pre-installed (We cannot install windows 10 and other O.S.). When I install the notebook (please take note that I usually install hund... Read more

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RELEVANCY SCORE 81.2

Hello to all,
       I have a problem. I'm not sure it's a hardware problem but I found it on 40 new and just opened Dell E5470 (the model with finger sensor). The problem is on Windows 7 PRO. The Dell support team is not helping me even if I have bought the "professional support". I also called Microsoft support team and they replied me to call the Dell Support because the software problem...The Dell support told me to call Microsoft support because the harware problem...
The problem is the black screen with windows pointer; please take note that it is no blank screen: BLACK SCREEN and the cursors is the windows graphic pointer, no character cursor. I made many tests: factory restore, restore from the Dell ISO image downloaded from dell website. I didn't found a solution because even if I recovery or even if I restore, the problem reappears. When it appears, I can only do the configuration recovery; instead the safe start and all other ways after F8 don't work. I can only do, I repeat, the configuration recovery or factory image recovery. When the PC starts, I see the windows logo and after a while I see the black screen with the windows pointer and nothing else (and the login screen doesn't appear).
I work in a big company and all PCs & notebooks that we bought are Windows 7 PRO pre-installed (We cannot install windows 10 and other O.S.). When I install the notebook (please take note that I usually install hund... Read more

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RELEVANCY SCORE 79.2

Hi Dell!
Recently we buy 12 laptops Model Latitude E5470 for our company.
So, after we installed Epo Encryption, laptop is going on reboot loop
Any ideea?
Regards,
Iulian

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RELEVANCY SCORE 76.8

hey all, just looking for some help with my aunts laptop.

After her hard drive was unfixable i put in another one and reinstalled windows 7, I done the auto detect thing on the dell support website and got all the drivers except one.
Universal serial Bus (USB) Controller
Manufacturer is Unknown
Location is PCI bus 3, device 0, function 0
hardware id'sPCI\VEN_1912&DEV_0015&SUBSYS_00151912&REV_02PCI\VEN_1912&DEV_0015&SUBSYS_00151912PCI\VEN_1912&DEV_0015&CC_0C0330PCI\VEN_1912&DEV_0015&CC_0C03compatible id'sPCI\VEN_1912&DEV_0015&REV_02PCI\VEN_1912&DEV_0015PCI\VEN_1912&CC_0C0330PCI\VEN_1912&CC_0C03PCI\VEN_1912PCI\CC_0C0330PCI\CC_0C03physical device object name\Device\NTPNP_PCI0016bus type guid{c8ebdfb0-b510-11d0-80e5-00a0c92542e3}base container id{a89b2d2a-a614-11e7-80ad-5c260a7588fd}device instance pathPCI\VEN_1912&DEV_0015&SUBSYS_00151912&REV_02\4&2B07ABD1&0&00E2parentPCI\VEN_8086&DEV_1C14&SUBSYS_04941028&REV_B4\3&11583659&0&E2

thats all the info i can find on the properties page of the item, can anyone tell me the appropriate driver to download, or where to get it, i have tried most of the drivers from the drivers download section of dell support and also tried win 7 cab download for the E6520. no luck in any of those. I also downloaded some drivers that just extract to a given folder and have no installer, i have tried to scan these places using the find driver opt... Read more

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RELEVANCY SCORE 68.4

Hi everyone I would like to know which bluetooth module I need to get bluetooth on this laptop.

A:Dell Latitude e6510 bluetooth

Simplest way:  a micro USB bluetooth adapter.
www.newegg.com/.../Product.aspx

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RELEVANCY SCORE 67.6

Having an issue where the Bluetooth driver is not letting the laptop sleep or even shutdown - It powers off briefly then an notification sound is played and the laptop is powered back on. I get the following pop up message upon restart 'This operation is not allowed by the group policy set by your administrator'. I run an admin account and have not set any group policy. 
Many thanksAnton

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RELEVANCY SCORE 67.6

I cannot seem to successfully work Bluetooth on my E4300. I've tried countless drivers and various troubleshooting processes and still no luck.
The Bluetooth capability is there, I know, and the light on the keyboard toggles on and off with the hard wifi switch. I've searched online for hours and found nothing that has helped so far... Other than learning that it might be a problem with Windows 7 and its infamous driver issues.
And advice?
Thank youu!!

A:Bluetooth problems on Dell Latitude E4300

Hi Chloberxox and Welcome to TSF,

What exact issue are you having with the bluetooth device?
Are you unable to pair devices? or is the device marked with an error in the device management?

Please get back to us with a proper problem description, detailing exactly when and where the issue is, as otherwise we're unable to assist you.

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RELEVANCY SCORE 67.2

Latitude E5470 with Win10 64bit has an unknown device:ACPI\VEN_DELL&DEV_ABC6ACPI\DELLABC6*DELLABC6Do you have a driver?Thanks

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RELEVANCY SCORE 67.2

HI folks, 
Not sure if this problem belongs here but I thought I'd give it a try. 
So my laptop(on battery) windows loading starts and ends and before the logon screen the laptop goes dead. 
On AC power I don't have this issue. 
I havent tried fresh windows installation etc because it's a work laptop and would result in a couple of days delay before i get back on track. 
Any solutions ?
Many thanks 
Ahmed

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RELEVANCY SCORE 66.8

HP x4000b Bluetooth mouse does not work with Dell Latitude E5450 notebook and Windows 7.  My Dell notebook/laptop is connected to the HP Bluetooth mouse, but it will not pair.I purchased the mouse on Nov. 6, 2016 from BestBuy.  It works flawlessly with my MacBook Pro 2013.I have made sure to turn off BlueTooth on all my Apple devices.I have removed the USB for the my wireless mouse to make sure that's not interfering.I have tried all Dell and HP diagnostics for BlueTooth.I have run Dell System Detect and Support Assist.  The Bluetooth for the notebook is working correctly.I have installed fresh batteries in the mouse.The mouse power button is on and I've tried pressing the Connect button on the mouse multiple times.I followed the instructions on this page to update the driver: http://support.hp.com/us-en/drivers/selfservice/hp-x4000b-bluetooth-mouse/5286917I've rebooted multiple times. Please help.Thanks.

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RELEVANCY SCORE 66.8

I have just purchased Laptop Dell Latitude E5410 but Bluetooth device of my System is not working .. I have visited almost 100 sites but can't find solution to turn it on. My Laptop have clear symbols of Wireless connection and Bluetooth above Key F1.. Wireless Network On/Off button also exists in my laptop but there is no Button to turn on Bluetooth. Please help me in this regard.

Thanks

A:Bluetooth of My Laptop Dell Latitude E5410 is not working..

Windows 10, 7, Vista or XP is on the system?  

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RELEVANCY SCORE 66.8

Just wiped a drive and did a clean install of Window 7 on a Latitude E5520. Trying to install the Dell wireless 375 bluetoth driver from the web site and get a box that says Activate Bluetooth using wireless switch and has an option to cancel install.  The wireless switch located at the front of the computer is 'ON'.  I can go no further at this point, where do I find this wireless switch it is referring to?

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RELEVANCY SCORE 66.8

When review my driver list, there is no Bluetooth driver listed.  When I try to install the "Dell Wireless 380 Bluetooth Application Dell Wireless 380 Bluetooth Application network_Application_9CP1N_WN_6.5.1.4000_A02.EXE", the install fails at the point where it asks that I turn on the wireless switch.  I believe I need the basic Broadcom driver installed prior to installing the Dell Wireless 380 Bluetooth application.  Where can I find the driver? Note below Dell says, BCM20702A0 should exist before installing 380 Bluetooth module.  None of the following displays in in driver profile...
Windows 7>Network Applications>Dell Wireless 380 Bluetooth Module

A:Latitude 6330e Bluetooth Driver BCM20702A0 Win 7 64-bit

Hi,
Below are the links for the drivers .
Do install them in the same sequence ,
1)Intel Chipset Driver (link)
2)Video Drivers (link)
3)Audio Drivers (link)
4)Dell Data Protection Applications (link)
5)Network Drivers ,ethernet (link)
6)Network Drivers ,wifi (link)
7)Network Applications ,bluetooth (link )
8)Chipset Drivers (link)
9)Chipsert driver ,USB(link)
10)Chipset Drivers ,memory card (link)
11)Chipset Drivers ,free fall sensor (link)
12)Input Drivers ,(link )
13)Nec Drivers (link)
Kindly download and install the drivers in the same sequence .
Kindest Regards,
Jennifer
#Iwork4Dell

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RELEVANCY SCORE 66.4

Can anyone point me to a simple guide to setting the bios such that the system will boot from a USB drive if attached?

Thanks

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RELEVANCY SCORE 66.4

I'm interested to hear about your experience with this.
Do you use fingerprint recognition? How does it work for you?

Mine is terrible, it doesn't work or is very slow.

I'm interested to know if this is a fault with my PC or normal for this reader.
thanks

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RELEVANCY SCORE 66.4

I was offered either a Dell PA-2E and a Dell PA-3E by a friend to use with my Latitude e5470. I lost my original charger and part of the attractions of these other two chargers is that they are slim and better for packing for the travel I have to do.
Is there any reason that these two charges would not work with my Latitude?

A:Latitude e5470 Charger

If the system has integrated video, either will work.  If it has  hybrid video you need the 3E (90W) -- the 2E (65 W) doesn't provide sufficient power.

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RELEVANCY SCORE 66.4

Will the following batteries:
Battery RYXXH  or YD8XCWork on a Latitude e5470
It appears they are compatible

Thanks

A:Latitude e5470 Battery

Both are compatible with that system.

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RELEVANCY SCORE 66.4

Hi Guys,

 It's my first post, i need help with a Latitude E5470, we got it with Windows 7 preinstalled, i load our Windows 10 corporate image on it and encripted using Bitlocker.
 The problem is that the user forgot his Bitlocker PIN and locked the TPM, i got to Windows using the recovery key and decrypted the drive succesfully. Now, when i try to encrypt the drive i got the "The tpm on this computer is currently locked out" message.

 I already upgraded the BIOS to versión 1.4.7, formatted the drive and loaded OS again, restored BIOS defaults/Factory settings, used PowerShell commands but all with no progression.
Thanks in advice for any help.

A:Tpm on Latitude E5470 locked out

The TPM can be cleared by using the Windows administrative snap-in (start-run-tpm.msc).
Note that doing so will clear not only the TPM keys but everything protected by them.

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RELEVANCY SCORE 66.4

I want to upgrade my drive to a hybrid TB drive but I can only find those in 9.5mm width. Will that fit my laptop?
I can't find a straight answer in the support docs.

A:Will a Latitude E5470 fit a 9.5mm 2.5" HDD?

That chassis will take a 9.5 mm drive -- the higher line 74xx models are slimmer and are 7 mm only.

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RELEVANCY SCORE 66

Hi ...
Type of Dell Latitude E6400 computer has Bluetooth, but does not function

A:Where can I find Bluetooth to a computer program(dell latitude e6400)

First of all check if your Bluetooth is turned on.If the Bluetooth tray icon has a red mark then click on icon and turn bluetooth adapter on.Can you transfer files to/fro from your laptop to any other Bluetooth device e.g cellphone.
The most common solution to Bluetooth problems are the re-installation of Bluetooth drivers.

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RELEVANCY SCORE 66

Good morning. I have 3 Dell Latitude Laptops that I just reinstalled the OS (Windows 7 Professional) on and I can't get the Bluetooth Adapter installed. According to the Dell Website it requires the Wireless 380 software which I have tried to install directly from Dell but it fails stating "I need to activate the Wireless Switch" I have verified that this is turned on in the BIOS and even called Dell to look at the computer. According to Dell this is a driver issue that they want $129.00 to fix. Can someone please help me get this working.
 
Thanks
 
Mark

A:Dell Latitude e5530 Bluetooth Adapter Install Failing

For different reasons, my laptops have had the BlueTooth fail.  What I finally ended up doing:
With my AV & AM set to leave the In Search Of alone, and, if you have your Windows Update function turned off, it must be ON during this In Search Of.
Uninstall all Bluetooth software that can be uninstalled via Control Panel --> Programs.
Then immediately went into Control Panel's Device Manager and uninstalled all the found Bluetooth adapters [I have two in there].  Then, I Restarted.
I left Windows 7 alone, I let it come to full Desktop and allowed Windows all on its own to search for and find the necessary Bluetooth drivers, after it checked all thingies with green checkmarks, I restarted again.  After all of that:  so far, my Bluetooth adapter remains fully usable.
I just reread your opening, your Bluetooth is a Dell-special, my ideas above may/may not work for you.  If you know the exact specs of the built-in Bluetooth, you might be able to "bypass Dell software," download and install the Bluetooth manufacturer's software.

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RELEVANCY SCORE 66

I have windows 7 professional 64 bit operating system and trying to connect samsung galaxy s4 . It connects but had exclamation mark and while troubleshooting it tells me that Bluetooth peripheral driver missing

Samsung Galaxy S 4
Windows 7 Professional 64 Bit
Dell Latitude E6410

Please help.
Thanks in advance

A:DELL LATITUDE E6410 Windows7 Professional 64 Bit Bluetooth peripheral

Hi Welcome to Seven Forums .. I take it your Bluetooth Driver is Installed ? ...

Have you Downloaded any Software for your Phone ? ...

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RELEVANCY SCORE 65.6

I think it comes with i5-6440HQ and HD Graphics 520. But I couldn't find what's the HDMI port version.
Would like to buy a 4K screen, but not sure if the HMDI port support it.
Thanks,

A:Latitude E5470 HDMI version? 2.0 or 1.4

It's HDMI 1.4 -- Intel's support for HDMI 2.0 is over Thunderbolt 3 (which the system does not support).

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RELEVANCY SCORE 65.6

I would assume this issue is because our company images laptops and removes all of the Dell software.  Can someone tell me what I need to download to be able to see on-screen volume and brightness?

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RELEVANCY SCORE 65.6

Guys,
We just received a batch of E5470's but we are unable to encrypt them with Bitlocker.  We will be installing Win7 64bit.  The BIOS is at 1.12.6.  We will PXE boot and image these from a MDT.
In the BIOS, we select:
Boot sequence - UEFI (uncheck onboard NIC ipv4 and 6)
Advanced boot options - Select "enable legacy option ROMS" and "enable attempt legacy boot"
Integrated NIC - Check "enable UEFI network stack" and "enabled with PXE"
SATA Operation - AHCI
Security TPM 2.0 - "TPM On"  "SHA-256"  "Attestation Enable" "Key Storage Enable" and of course "Enabled"
Secure boot enable - "disabled"
MBAM gets loaded during the image.  When we login and attempt to enable bitlocker, it fails to encrypt every single time. 

At the first login after the image, the TPM does show in device manager as "Broadcom USH" with an exclamation point.  After running Windows Updates and rebooting, it'll show as "Trusted Platform Module 2.0".

Does TPM need to be at 1.2 instead of 2.0?
Could someone please post the exact steps in order to get this enabled? 

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RELEVANCY SCORE 65.6

is it possible?  more precisely adding a samsung 960 Pro Nvme 1T

will I be able to boot Linux using it?

thanks and regards.

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RELEVANCY SCORE 65.6

I just got 2 monitors and would like to attach them to my laptop. However I have a company laptop and I do not want to get into trouble for plugging in unauthorized hardware. The monitors are very similar to the ones I use at work. If I plug them in will they send out a "red flag"? I know that if I was to plug in a memory stick via USB that would flag. Any advice would be helpful, thank you.

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RELEVANCY SCORE 65.6

Hi ,
I am having problems installing our corporate version of Windows 7 Enterprise.
I have four new E5470 Laptops, all without an internal CD/DVD drive installed.
When loading Windows 7 Enterprise from either an external USB connected CD/DVD Rom drive, or from a USB 3 stick, the installation commences as far as letting you change the language set from US to UK English but then bombs out after this.
It comes back with the error "No device drivers were found. Make sure that the installation media contains drivers and then click ok". 
I have downloaded and installed all the drivers from the Dell web site for this model laptop onto the installation USB 3 stick but it still does not see and let you select them. Or if you plug in another separate USB stick or if you burn the drivers to CD and change the disk in the external drive unit.
It seems to be because these 'drivers' or whatever files are required, need to be slip streamed into the installation routine.
I have four of these laptops in total, all brand new, and the fault happens on each.
Windows driver problem? 

A:Latitude E5470 - Win 7 Installation - No Drivers

If I understand your situation properly, we're in the same boat. Basically I received a laptop with the 7 pro install on it directly from Dell and wanted to install 7 enterprise by using a bootable USB.
Due to the age of the win7 ent installer, a lot of new dell systems are coming with usb hubs which can't properly read an external drive without the USB3 driver being manually installed during the process. Since the problem is that it can't read the USB, you can't put the drivers on the USB. My solution was to put them onto a partition on the internal drive and install them from there. Once that was done (and the installation media was in the USB on the right side, as the back would still not recognize it?), I hit the rescan and the OS installation went forward without issue.
If you want to actually solve your problem to avoid this in the future, you could potentially import the USB drivers into the bootable .wim through use of the DISM tool, but my first attempt resulted in a frozen installer so I didn't bother. I have had the same issue with a few new Optiplex towers, so it might be worth it in the future.

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RELEVANCY SCORE 65.6

I just got this computer, but the fingerprint scanner does not work.  It seems not to have a driver, and I suspect that the Windows 7 was loaded by our IT folks.
Can I get a driver?

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RELEVANCY SCORE 65.6

hi
we have the dell Latitude E5470, new, and its very unresponsive
Checked for malware / Antiviru, none found.
ran dell update, all updates installed.
windows updates installed also.
but for a new machine I5, 4GB ram, the "spinning whell" of microsoft is seen a lot, a lot of "Not responding" errors too.
what else should i check,? even turning off visual effects its still handling like a brick.... 

A:Latitude E5470 running very slow

The Dell diagnostics may reveal something - F12 at powerup.  Also, 4G of RAM is relatively low for a 64-bit system - you may be seeing a lot of virtual memory use, and if that's on a conventional spinning hard drive, is likely the system bottleneck.

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RELEVANCY SCORE 65.6

Dear all,
I have a Dell Latitude E5470. It is 13 months old. I'm experiencing a very annoying problem. During the last weeks, as soon as I turn on the PC, the battery led starts flashing orange, very rapidly. Once I'm in Win10, the battery icon reports that the battery charge is 5%, but it is not charging. If I try to turn on the PC without the power supply, it doesn't start at all, as any battery is pugged in.
I tried several solutions I read and found on the forum (remove/add the Microsoft ACPI, turn off the PC and remove the battery, update the BIOS, etc.) but none of these succeded.
The BIOS says that the battery is plugged in, but there is a "communication error" so that the status of the battery cannot be identified, whilst the power supply is correctly identified (it reports "90W"). The ePSA diagnosis ends up with an "ePSA 4300-19 - Alert" that says: "Battery - The battery is not installed" and "Error code: 2000-0131".
Honestly I'm running out of ideas other than send the PC to the assistance: that means tens of days of inactivity...
Regards,
Vincenzo Suraci

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