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product number doesnt fit to product name (need for BIOS upd...

Q: product number doesnt fit to product name (need for BIOS upd...

Hello,I decided to update my BIOS and I follow HP instruction on this page. I understand everything but when I get to the point where I am supposed to identify my product I get stuck. Because: When I fill my product number (which is A1GOOES) I am told by the webpage that my notebook is HP Pavilion g6-1a01 however I am really sure that my notebook is ProBook 4530s (it is written ON it and also it written in "System information").Hence, the problem is I cannot decide which update of BIOS I should download. I understand that updating BIOS is a serious issue so I write to you before I do some action. curr. ver of bios: HP 68SRR ver. F.27 (23.5.2012).Thanks everyone who can provide some help!

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RELEVANCY SCORE 200
Preferred Solution: product number doesnt fit to product name (need for BIOS upd...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 89.2

I have been reading posts on seven-/eight-/tenforums for years with pleasure and gratitude for all the solutions they provided. But my current issue is one of the strangest things I've encountered in all these years. Have been searching through a lot of posts but haven't found any similar issue (or solution for it) yet. So here it goes.

Symptom: the OEM product key in the registry of a Windows 7 Pro installation (laptop) does not correspond with the OEM product key in the laptop's BIOS.

Here's the situation in short. It concerns a laptop from a student friend of mine who asked me to upgrade her current Windows 7 Pro x64 OS to Windows 10. She couldn't tell me if the installation was the original OEM factory partition or if it (perhaps) could be a pirated version. Since I wasn't about to just upgrade to Windows 10 without checking the authenticity of the Windows 7 OS, I performed the regular checks: see if it was activated already by running the "Activate Windows" program (check), check under Control Panel -> System and Maintenance -> System tab if the OS was already activated (check) and run Microsoft's online Validation Tool (check). Everything seems fine, the OS is activated and genuine.

Still, the COA sticker was missing. My friend didn't have any physical recovery media or other stuff with a license sticker on it. So I thought I'd check the product key stored in the BIOS and compare it with the product key in the registry. If they'd correspond, all would... Read more

A:Product key in registry does not correspond with product key in BIOS

A windows 7 key is not stored or shown in the bios.

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RELEVANCY SCORE 86.8

problem is when I was buy a dell laptop that have come with preloaded os (windows 8 )I have available product id but product key not available. now my head drive damaged. Now how to load window 8 OS use previous product key.


How to now my product key using product id :00326-10000-00000-AA870

One time I was replace motherboard on that  laptop on warrienty periode. that time they give me a window product key with seal pack. now when I will go to load window 8 useing that product key my laptop has not accepet that product key

pls solve inform me how to load os on my laptop

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RELEVANCY SCORE 84.4

Just like the title, when I checked it on Lenovo Setting app, I saw that. What should I do? can I work around myself? or should go to service center instead?

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RELEVANCY SCORE 81.6

Hi,     I had my Lenovo y5070 in service, and I received it after the faulty motherboard had been replaced. Unfortunately the service department didn't bothered to write my Serial Number and Product Number, and apps like Lenovo Companion do not identify my notebook.  Can someone help me in addressing this issue?  Thank you

A:Serial Number, Product Number INVALID

Welcome to the Lenovo Community !
 
You will have to contact Lenovo Support so they can update that information for you.  There is no software or utility that the owner can use to do it.
 
Lenovo Support
 
 Romanian+40-742-726-8439:00 - 18:00 Monday - Friday

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RELEVANCY SCORE 79.2

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A10-7850K APU with Radeon(TM) R7 Graphics, AMD64 Family 21 Model 48 Stepping 1
Processor Count: 4
RAM: 3521 Mb
Graphics Card: AMD Radeon(TM) R7 Graphics, 512 Mb
Hard Drives: C: Total - 257092 MB, Free - 161303 MB; F: Total - 48092 MB, Free - 29159 MB;
Motherboard: ASUSTeK COMPUTER INC., A88X-PRO
Antivirus: Microsoft Security Essentials, Updated and Enabled

I was in the process of changing my product number in the System area of Control Panel
There were 4 batches of numbers there already but did not know how it got there...so I clicked on the hotlink to enter my true P N that is on a small tag of my Win 7 disc. I bought this OS a year and a half ago for a new build I made. Now I am not sure of how many batches are true, cause my tag shows 5, and I was replacing that only showed 4. Anyhow, it went fine as i was copying from the disc label until i got to the final number. Its odd, that it is not really legible as the preceding numbers, but I but my best guess and apparently it was not right cause i keep getting a message that its not right. I tried using a magnify glass and it doesn't help. ..so i started to enter a few letters and they all come back wrong. I think at one time I did see my P N on my pc but forgot where...if not in System then where? I need that last number for obvious reasons...what can I do?
 

A:Win 7 Product number

I have found that the 8 and B looks pretty much the same with that product number font. Try substituting that if your P N has a 8 or a B.
 

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RELEVANCY SCORE 79.2

Can i use the product key from my vista basic for my premium disc? did have product key when bought the premium disc but have lost it? stupid!

A:help - product key number

Hello Gordonm, and welcome to Vista Forums.

If this is a retail Vista installation DVD, then you can use the Premium disc to install Basic with your product key number. You can only install the edition of Vista that the product key number is for. You will not be able to install Premium with the poduct key number for Basic.

Hope this helps,
Shawn

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RELEVANCY SCORE 79.2

Does anyone know how to obtain a product key number for my compaq presario. I need to reinstall xp. I do not have a cd, and hp is not to helpful. My machine is about 6 years old. It is a Compaq Presiaro, Model #
SR1630NX . Thanks in advance

A:Product key number

Can you boot into Windows on the system mentioned?
 
Louis

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RELEVANCY SCORE 79.2

Hello!
I have an HP elitebook 8460p for which I have a product number for Win 7 Pro, but I would like to be able to download the OS in ISO form to perform a clean installation. For that I need 25 numbers from the OS DVD and the product number does not fill the requirement.
How do I do considering that the machine is out of warranty and I have a OEM recovery DVD though it seems to give me problems.

A:how to get a Win 7 Pro ISO with only hp product number

A retail disk wont work with a OEM license.
Download a MS down loader tool from Microsoft Windows and Office ISO Download Tool.
Download the tool, run it, and under Win 7, choose Win 7 Pro OEM.
Burn a DVD or install it on a USB Flash disk with Rufus - Create bootable USB drives the easy way
Do a Clean install Clean Install Windows 7
Use the COA key to activate.
For the updates MS releases SP2 for Windows 7

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RELEVANCY SCORE 79.2

Hi , can anyone help, how do i retrieve a product number on installed software, ie. i have easy cd creator 5 platinum installed but lost the product number so if i want to reinstall, i wont have the number, any ideas where to find it. thanks in advance
 

A:product number

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RELEVANCY SCORE 79.2

I have a compaq lap top. It has Icons for word for windows but before I can use it it keeps asking for the product key number. I did a search for the product key number and then when I tried to enter what I had been given, it was rejected. Each time I try to use the word for windows, it can't be used without the product key number...help. The lap top was a gift and so no information regarding it has come to me.First question..do I have to purchase something before I can use word for windows? secondly the person who bought the laptop for me was told it has word for windows on the system?? I am confused..
 

A:Product key number?

It most likely had a trial version of Office put on there. You may want to call Microsoft and have them walk you through the necessary steps; if it is indeed a trial version, you will have to purchase an installation of MS Office, or use a product that is free of charge, such as Open Office.
 

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RELEVANCY SCORE 78.8

Hey guys, i tried to update my xp to Vista but when it asked me for the 25 character product key and i entered it it said that the key is incorrect. I look it over and made sure i enetered it right and it still gave me the same error message.
 

A:product key doesnt work

Valid letters are: B C D F G H J K M P Q R T V W X Y 2 3 4 6 7 8 9. Make sure you didn't type 6 for G, or O for Q.
 

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RELEVANCY SCORE 78.8

hello i have just recently just got windows vista from my grandfather he only used it once but didnt do anything on it now i have it he had to activate it but the 30 day actvation period has expiered and i cant do much on the computer when i type in my product key to activate it, it just brings up a message box sayin 'this product key wiil not work with this version of windows' vist can someone plz help me!

A:my product key doesnt work

i forgot to mention the pc is windows vista home premium OEM software

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RELEVANCY SCORE 78.4

In System Properties I have a Registered to:####-OEM-######-#####
which doesn't match the number on the tag stuck to my case,(Proof of license,product key).
I don't understand. Just curious.

A:Registered to: Number and Product Number

What you see in Properties is the Product ID which is 20 characters (you seem to be missing a # up front).The Product ID is generated when XP is installed from your 25 character Product Key - that is what you have on the sticker (hopefully). What you see in Properties is not generated until you do the installation. There is some method to the Microsoft madness, but I forget what it all is.You cannot find your 25 character Product Key in the registry (prevents piracy), but it is on your sticker and you can use third party tools to reveal the 25 character Product Key - like the ever popular:http://www.magicaljellybean.com/keyfinder/I have all that jellybean stuff on a piece of paper with all my original installation CDs and paperwork. You never know when you might need it.You can view/change some other interesting Properties information in the registry here:HKLM\Software\Microsoft\Windows NT\CurrentVersionI am not sure what would happen if you were to change the Product ID in the registry though - would you suddenly become invalid?! People that buy second hand computers are most anxious to change the "RegisteredOwner and RegisteredOrganization" part once they discover their new bargain system is registered to some guy they met last week at the flea market. They should really do a total reinstall on a second hand system anyway but they never seem to have the installation CD or 25 character Product Key, so we'll fix it so it at least &q... Read more

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RELEVANCY SCORE 78.4

product name : m7-u009dxproduct number : w2k86ua  iam planning to purchace an used laptop (envy m7-u009dx)put when i saw it i checked online for the warranty with serial no with product number but it says that (This product number is not associated with the serial number provided)when i search with serial number alone it shows another model (hp 240G)it it duplicated laptop

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RELEVANCY SCORE 78

I am running WinME. I installed Frontpage 2002 (XP) but it will not start.

The error message it gives says "Frontpage has caused an error in MFC42.DLL - Frontpage will now close" and then it closes.

I tried to contact Microsoft but they need a product ID number (which I can't get because the program doesn't open).

How do I get the product ID number from the registry (or anyplace else)
 

A:How do I find the product ID number?

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RELEVANCY SCORE 78

I have a HP laptop with 8.1. It came with windows installed. Isn't there a way to look somewhere in the pc and find those registration numbers?
 

A:windows product id number

No not effectively as the licence key - what was previously known as the product key is embedded in the firmware a chip on the motherboard
It is recognised by the reinstall of 8.1 or for the upgrade to 10
You will find on the internet many product key finders that purport to find the key
I have NOT yet found one that finds the embedded licence key where Windows 8/8.1 was preinstalled by the OEM
More to the point, after an upgrade from 8 to 8.1 or from 8.1 to 10 the key it does find is NOT the embedded key in the firmware and using the one it finds will cause all manner of problems
 

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RELEVANCY SCORE 78

Hello! I'm getting ready to upgrade to Windows 10 and have a question regarding my laptop.  Per my original order, the product number I ordered was E4S82AV, but the HP Support Assistant and the battery compartment say it is E1P14AV. When I key E4S82AV into the product number on the HP Support website, no software or drivers are found. I have a matte screen, non-touch model.  Can anyone tell me the difference between these two product numbers and why the one I ordered doesn't seem to exist on the support website? Is it because of the touch vs non-touch screen? I'm just concerned that, if I need any software or driver updates, the ones under E1P14AV are really appropriate for my system.  For example, I had a problem with an update through the HP Support Assistant on my CyberLink PowerDVD Software failing (it did eventually update okay).  It had a Softpaq number of SP70823 and that folder already exists in my C:\SWSetup folder.  I checked the support website, thinking I would try to download the software from there, but I don't see SP70823 listed as an option under E1P14AV . Thanks!











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A:Product Number Mismatch

Your Envy 17t-j100 Quad Edition is a CTO (configure to order) machine that starts out with a base product number which changes to a specific product number after you order it with the specs you want. Not sure about the download- but not the first time nor model that has software missing from the support page.

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RELEVANCY SCORE 78

I have a new HP Envy M6; according to what I bought and what it says on the back of the notebook, it´s a M6-AQ-103DX, but when I want to register it on the HP web page, it is identified as m6-w102dx. Model and Serial number are the same.Why is this? Is there any problem? Could it be some updates I installed from HP? (because I seem to remember that this problem didn´t happen before updates, although I am not sure) Which one is the real product name?Thanks

A:HP identifies different product number

Hi,  Please refer the document below to identify your product details  http://support.hp.com/us-en/document/c03754824 Hope this helps ***If my post helped, click the White thumbs-up symbol to say thanks******Please mark Accept As Solution if my post solved your problem******Although I am an HP Employee, I am speaking for myself and not for HP***





I work for HP

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RELEVANCY SCORE 78

Hi does anybody know how i trasfer a product key from my broken laptop that had vista home premium on it to another pc i have,when i go to change product key in system it says it doesnt appear to be a valid number but it is (it came with the laptop.

A:Vista product number

sIf the key code came with the laptop it is an OEM (Dell, HP, etc...) license. OEM licenses stay with the system on which they came - and die with them as well.

Use the copy of Vista that came with the 2nd computer.

jcgriff2

.

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RELEVANCY SCORE 78

This happens when I try to install the windows vista software
After the recovery disc boots up,
I'm sent to the product key number verification screen
there's one major problem!
Since a windows vista recovery disc was bougth from amazon.com
I can't type the product key number in the box.....
because It wasn't included...
so .,I can't install the windows vista software on my laptop
What can I do?

A:Missing product key number

Hello Ande,

If it was a retail copy of Vista that you bought from the company on Amazon, then it should have a COA sticker or paper in the packaging with the key number on it. If not, I would recommend to contact the company that you bought it from for a replacement that has one. It's real shady if it didn't have a key with it though.

Product Key Number

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RELEVANCY SCORE 78

I am unable to find out the windows 10 product key number, how can I find out ? Would I get details about it?

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RELEVANCY SCORE 78

I have all my computer information: i.e. I know the serial number, product number,model #, FCC ID and a bunch of other numbers.  All found in Settings - Systems - About.  When I try to activate my Windows Products most of the numbers or letters do not register.  What should I do inorder to activate my Windows.  In the system I found a place where it stated that my Windows products were already activated but I can not get past the *Activate* screen.  Thx











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A:Product Key Number Search

HI, THank you for following up with me.  I finally got the solution to my problem.  I was under the impression that when I got "Windows 10" that I was also getting the Microsoft software in the package.  It turns out that I have to buy the Microsoft software.  THis is why my "Device" information mentioned that Windows was activated but I couldn't find the "Product Key Number".  Times have changed my friend.  It use to be that when you bought a PC you got the CD/DVD - plus the Office Software included.  I have learned a very valuable lesson & maybe now you can tell other customers that they need to buy the software because it isn't included. Thx for all your help and I do apologize for all the inconvenience this may have cause all of you. Have a good day. Jocelyne

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RELEVANCY SCORE 78

My computer is on the fritz and I figure the best thing to do is just fdisk the whole thing and start over. However, I seem to have misplaced my product key code because I bought XP OEM, and the key code is supposed to be put on your computer case, but I forgot to and now I have lost it. I was wondering if there is any file on the actual CD or any way I could find out that number. It is XP Pro, if that makes any differance. Thanks for you help.
 

A:Windows XP Product Number

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RELEVANCY SCORE 78

I reformatted and reinstalled win xp pro, but when I typed in my product code it said it was wrong

It is not an official copy but I have used it a dozen times berfore

A:Product Number not recognised

Sorry but no one here will help you with illegal material.

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RELEVANCY SCORE 78

Bought on black friday and I need product name and serial number to ask HP why I have not had free advertises software.  No lable on product, tried pressing CTRL and ESC but that did not work, and unlike old HP it does not seem possible to open back up to access the battery quickly. Any ideas

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RELEVANCY SCORE 78

Good Afternoon  i would like to know if there anymore batteries for my  hp 2000 notebook please i would love to know  ASAP

A:Product number: A7A73UA

Hi, Please keep or bookmark the following information:     http://partsurfer.hp.com/Search.aspx?SearchText=A7A73UA Part number for gattery is   593553-001. You can buy from there or use part number to by elsewhere (cheaper) such as:    https://www.amazon.com/Laptop-Battery-593553-001-Original-Notebook/dp/B00E9SY078 Regards.

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RELEVANCY SCORE 78

I lost the product ID number to my Office 97 Small Business Edition. How do I get the number. Is there even a way to get it back. I tried to go through the read me files but it was not listed there. Please Help.

Frantic in Texas
 

A:LOST Product ID Number

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RELEVANCY SCORE 78

My product ID listed for Microsoft Office Pro 2016 is not the same as my license number.

Microsoft automatically enabled/activated Office 2016 and I was not asked to enter my license number. I think the wrong license number was added by mistake. How can I fix this? 

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RELEVANCY SCORE 78

I'm trying to reinstall Windows XP on a laptop that I bought used. I used a free program to find the product codes but they don't work. I don't have the original OEM Windows XP CD and am trying to use the reinstall CD that came with my desktop PC. Any ideas?

A:Product code doesnt work

willimasfamilyx,

You can't use your Laptops license key on your Desktops OEM version of XP.

You will either need a new license - or contact the manfucturer of the laptop for the recovery media. (usually a cost of around $50/?50?)

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RELEVANCY SCORE 77.2

I just purchased a new HP Pavillion Desktop computer.  Usually, the Windows product key # is a sticker on the side of the computer.  I cannot find any information on it. Where can I find this info since they no longer give you disks, and now, no sticker with info on it? Thx! 

A:Where is the Windows 10 Product key sticker (number)

Shermanssss Hello;Allow me to welcome you to the HP forums! OEMs stopped printing product keys on stickers with the advent of Windows 8. Since then, the product key has been embedded into the UEFI firmware of the motherboard.  You can retrieve it using this tool:  http://www.tenforums.com/software-apps/2577-showkey.htmlGood Luck

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RELEVANCY SCORE 77.2

Hi,

I plan on formatting my hard-drive and reinstalling my OS.

I understand I will need the Windows XP product ID number to activate windows once it has been installed. I can't find any of the original documents I got when I purchased my laptop and I was wondering is there somewhere on my computer I can find my Windows XP product ID number.

Thanks.

A:Where do I find my Windows XP product ID number

Hi,

I found it, it was on a sticker on the back of my laptop.

Sorry.

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RELEVANCY SCORE 77.2

Hi, I am ordering a replacement fan/heat assembly for my dv6-6195 laptop. Model Number: LY079UA I have an Intel Core i7-2630QM CPU @ 2.00GHz My display adaptors are:Mobile Intel HD GraphicsRadeon HD 6770M I want to know if my computer uses discrete memory or UMA so I can order the right part number. Thanks

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RELEVANCY SCORE 77.2

I am going to be formatting a computer that currently has Windows XP and I want to use that same serial number/product key when I reinstall Windows XP on that machine. How do I find out the number? Is it the same number as if I were to R-click MY COMPUTER?
 

A:How Do I Find Out MY Serial Number/Product Key?

You should have it on the sticker that came with your copy of windows. My computer properties does not show the installation number.
 

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RELEVANCY SCORE 77.2

Hi. I recently bought an hp 2010i monitor, but the serial and product number is not valid. I am not sure why they are not valid, but would somebody please show me their serial number, product number, and monitor model to confirm my issue please? Because there is a factory problem with this monitor and i cant get this issue resolved without the serial, product, and model number. If someone does this for me that would be very nice thanks so much.

A:HP Monitor serial and product number

Hello,
 
For your safety we ask users not to share their serial number on the forums.  They are considered personal information.
 
Thank you,
 
SunshineF

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RELEVANCY SCORE 76.4

my device manager shows my disk drive as a
 TOSHIBA MK6476GSX SATA Disk Device  im not sure the size but in my computer the C drive is about  575GB and my D Is 20.1 and hp  tools  f is 99 mb. im not sure if im suppose to add all those up or go by the c drive only.  im trying to contact hp to see if they could replace my hdd when it goes too bad to use but id like a starting price on that so i know if its wiser to get things fixed or shop for a new laptop .
 
i have a
pavilion g6-2123us notebook
product number B5A04UA
windows 7 64 bit sp1

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RELEVANCY SCORE 76.4

I have a customer laptop HP 15-ac109na win 10 . This unit displays the product information missing error that seems Very Common and the lack of support for this issue is dreadful. I have tried ndbmifit across most board platforms none work HPSET  seems to run but shows 0x86 error and no information can be entered. Now this error is only displayed when charger is plugged in during bootup. On battery only this NEVER arises AT ALL! So it led me to believe voltages issue. I tested the charger voltage and its bordering +-5% tolerance and rated at 19.5v but outputting 20.01v. I think that when the charger is plugged in the DC in line component is failing possible MOSFET to the bios supplying too much voltage and protection mechanism kicks in resulting as bios corruption which in turn displays the error. On battery power this never happens ! So all components seem to be fine on the DC_batt line. Can anyone confirm my theory and or provide the HPB**.exe file for this unit board to allow the information to be tattooed to the board. This was a brand new purchase from high street retailer with a replaced system board!!!! Not good!

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RELEVANCY SCORE 76.4

memory upgrade for Product number EOK79UA#ABA  Windows 10 64 bitCan my laptop only be upgraded to 8GB? If I can upgrade my RAM beyond 8GB what chips do I use as I can only find 4GB chips listed for my machine? Thanks for the help.













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A:memory upgrade for Product number EOK79UA

Hello @migraineman,  Your PC will support upto 8GB of RAM DDR3  Specs : http://support.hp.com/us-en/document/c04016690.  As per the Specs the unit has 4GB on one of the Memory slot, You will have to add one more identical Memory and make 8GB Total.  Supports the following configurations:? 6144-MB total system memory (4096×1 + 2048×1; not supported on a 32-bit operating system)? 4096-MB total system memory (4096×1 or 2048×2)? 2048-MB total system memory (2048×1) Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 76.4

My daughter's laptop had a piece (from the charge-connector) fall off, and now it won't take a charge (actually, it sort of does, but that's not for this forum).We're at the HP Warranty site, and entering the serial number and product number, but the site won't take the number (which is M1W07UA). The box, laptop itself, and the BIOS all show the same product number, and we've tried both an O and a 0 (letter and digit) in that spot of the number.The site says "unable to find a match based on the information provided." We're entering both the serial number and the product number carefully, and still getting this error.Can anyone offer some help?Thanks very much,Mark

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RELEVANCY SCORE 76.4

I have a T410 here that has no product number, only a spare number and the serial number.  I cannot even check warranty on this thing without the product number, and trying the normal t410 product number does not work. Does this thing even have a warranty?

A:T410 Thin Client no product number

Hello, You may check the warranty of a unit with just the serial number here - http://h20564.www2.hp.com/hpsc/wc/public/home 




Regards,RobYI am an HP employee... I don't speak for HP.

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RELEVANCY SCORE 76.4

Screen flickers on an off.  When pressure is applied to the edges, the screen works ok.  Acts like an electrical  short would. To recap:  Laptop about 2 1/2 ys old  & has worked fine up till now.  Screen problem was mild but now getting worse.

A:Re: HP Split 13 x 2 Product number: E8C34UA#ABA has screen i...

Hi @DBinMO, Welcome to the HP Forum!It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More. What operating system are you running?  I grasp that your display flickers on and off when pressure is applied to the edges.  Do you mean the edge of the display itself or the edge of the display frame? Has there been any recent changes to your system before this occurred? Have you done all your Windows updates? Have you run the HP Support Assistant? Have you run the Windows troubleshooter?This link may help. HP Notebook PCs - Troubleshooting a Notebook LCD Panel Issue (Windows 8/8.1, 7). Please keep me posted on your progress. Hope to hear back from you soon.

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RELEVANCY SCORE 76.4

I have a HP Pavilion - Z Laptop Product number: M7D88AV I want to know how many RAM slots I have and maximum RAM I can upgrade to.  I currently have  8GB Samsung 1600MHz Ram.  Thanks

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RELEVANCY SCORE 76.4

I had to reformat my computer with pre-installed Windows 8 but lost the file that had the product key # in it . Since then, I installed Win 8 again with a friend's installation CD. Do you suppose that maybe that number it's still somewhere in my HD for me to retrieve? Thanks for your reply and advice!

Ellie...

A:[SOLVED] I lost my product key number for Windows 8 pro

the key should be on the coa tag on your computer. it may or may not work with your friends win8 install disk

You can contact the computers manufacturer and get restore disks. Also if the recovery partition is still intact on your computer, you may be able to restore win8 using it.

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RELEVANCY SCORE 76.4

My HP Pavilion DV6 Laptop, Product Number VV754PA#ABG, won't fire up. The power turns on but the screen stays blank and nothing happens, ie hitting the capslock and number lock doesn't light up the lights and the HDD light doesn't turn on. I have tried the HDD attached to another computer and works fine, I have tried the Hard Reset as found in your forums to no effect. I have also tried swapping and trying singly the memory cards. Computer was working fine yesterday. Anything you can suggest would be greatly appreciated.

A:My HP Pavilion DV6 Laptop, Product Number VV754PA#ABG, won't...

Hey @Alex4276,  While reading your post, I gathered that you are seeing a Black screen on your HP Pavilion dv6-2012ax Entertainment Notebook PC.  Before I provide troubleshooting documentation, I would like to take a minute to welcome you to the HP Support Community, where you can ask questions, find solutions and get help from others! To show your appreciation, please click the 'Thumbs up' button on this post.  Please remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. Then please try and connect an external Monitor or TV to your Notebook to see if the screen displays properly there.  Did you try performing this hard reset?Did you receive any error messages? Have you done a BIOS reset?Do you hear the fan running constantly? There is a document that has the hard reset steps, connecting to an external monitor steps, BIOS reset steps and Reseating the Memory Module steps in it. The document is called Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. Here is a document for you called Computer Does Not Start (Windows 7).  You could also try Reseating the memory modules instead as you have said that you already tried the hard drive on anoth... If you manage to get the Notebook to come back on using the troubleshooting links in the questio... Read more

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RELEVANCY SCORE 76.4

Hi I have a new laptop and to activate Microsoft Office I need to input the product key, but i can't seem to find it anywhere. Could you please help me?

A:Can't find product number for Windows 10 HP Laptop

Hi, Did you buy the product ? If yes it should come with a card. What is your machine ? Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards.    

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RELEVANCY SCORE 76.4

The laptop I ordered was prod. #V3A33AV; however, the machine I received is prod. # V2Z45AV. I hope to find official HP documentation that explains the differences in these two products. Being paranoid and cynical, until proven wrong, I imagine that HP has shipped me a lesser machine than was ordered. I will appreciate any guidance to my sorting this out before I return the computer.    Thank you.

A:What differentiates product number Pavilion V2Z45AV from Pa...

@riodog? Yours is a configurable, custom to order notebook. The product number of the computer you received reflects your system build information, that is, the notebook as ordered with the components you selected. Your "official" paperwork is your HP Order confirmation email you should have received when you placed the order for the computer. The order email should provide the exact build components. Contact HP and discuss your order.  Home & Home Office Store 1-800-hp-direct (800-473-4732)  When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Fixed / Answered? Click that post Accept as Solution to help others find Answers.

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