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BSOD error unsure on what to do.

Q: BSOD error unsure on what to do.

Hey there ive been getting BSOD for awhile since i built my PC and have been trying to fix it myself, at first i thought it was the RAM so i manually tried to do the timings to what the manufacturer said to put them at, was a tad unsure on all the other settings in the menu..

Thinking it could be the graphics card now though I have uninstalled and re-installed all drivers and still no help.

RELEVANCY SCORE 200
Preferred Solution: BSOD error unsure on what to do.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD error unsure on what to do.

Hi Heaty.

A stop 0x124 is supposed to be a hardware issue, mainly, but some other things are included in its scope, sometimes.

Dont overclock.

Code:
CPUID: "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed: 3500
CurrentSpeed: 3510
As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results. Also, upload your MSINFO32.nfo file for any future need.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
_________________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800f592028, be200000, 21166}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800f592028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000021166, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: f

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

STACK_TEXT:
fffff880`03498b58 fffff800`03a29a3b : 00000000`00000124 00000000`00000000 fffffa80`0f592028 00000000`be200000 : nt!KeBugCheckEx
fffff880`03498b60 fffff800`03bec463 : 00000000`00000001 fffffa80`0cfb6ea0 00000000`00000000 fffffa80`0cfb6ef0 : hal!HalBugCheckSystem+0x1e3
fffff880`03498ba0 fffff800`03a29700 : 00000000`00000728 fffffa80`0cfb6ea0 fffff880`03498f30 fffff880`03498f00 : nt!WheaReportHwError+0x263
fffff880`03498c00 fffff800`03a29052 : fffffa80`0cfb6ea0 fffff880`03498f30 fffffa80`0cfb6ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`03498d50 fffff800`03a28f0d : 00000000`00000008 00000000`00000001 fffff880`03498fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`03498d90 fffff800`03a1ce88 : 00000000`00000002 fffff880`03490180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`03498dc0 fffff800`03ad44ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`03498df0 fffff800`03ad4313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`03498f30 fffff880`055a3c61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`034b8b58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x19
STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP: 0

IMAGE_VERSION:

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_0x124_genuineintel_processor_cache

FAILURE_ID_HASH: {270f58cb-a20a-a72d-6d81-eb8c82f01f7a}

Followup: MachineOwner
---------

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RELEVANCY SCORE 59.2

I keep getting a display driver error and then the computer crashes with the BSOD. It happens quite often but I can't get the error message.

I checked my display drivers and according to the device manager, the drivers are up to date. I believe I have a AMD Radeon HD 7570

I don't know what information to give someone, but please help.

A:BSOD Unsure of Error Code but says Display Driver Error

Hi hmedina62.







  
Quote: Originally Posted by hmedina62


I keep getting a display driver error


Can you be a bit more specific? Do you get any popup balloon from system trey like this one?

Anyway, the issue is definitely display related. A stop 0x116 is display/graphics failure. And the display driver is not up to date. It is on June 2012.

Update it, but not to the latest. Uninstall your installed latest version of the display driver.
How-To Uninstall AMD Catalyst Drivers From A Windows Based System
Then clean up any possible leftover.
Drivers - Clean Left over Files after Uninstalling
Then install version 13.9 WHQL only.
Previous AMD Catalyst? Display Drivers
When the update is done, stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

As it is a branded desktop, one info is very important, The PSU. Let us know the wattage of the PSU.

Also, is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
_____________________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analys... Read more

Read other 4 answers
RELEVANCY SCORE 58.8

I am getting BSOD while surfing the internet. I don't know what might be causing it as I haven't installed any software recently or made any significant changes to my laptop. I have attached the dump files as I've read on another thread. Could anyone please provide advice on this issue?

A:BSOD while using internet, unsure error

Your dumps blame the RapportPG.sys and RapportCerberus32_43926.sys drivers used by software from Trusteer Rapport Security.

You should either upgrade or remove this program.

Your McAfee security software was also involved, it's a known cause of BSODs. Replace it with MSE.

Code:
BugCheck 1000007F, {8, 807ea750, 0, 0}

*** WARNING: Unable to verify timestamp for RapportPG.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportPG.sys
*** WARNING: Unable to verify timestamp for RapportCerberus32_43926.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportCerberus32_43926.sys
Probably caused by : RapportPG.sys ( RapportPG+b1eb )

Read other 2 answers
RELEVANCY SCORE 57.6

I apologize for the poor title, i will try to give a better explanation of the issue.

Initially the issue started 3-4 months ago, at which time i was using Windows 7. Around the same time one of my 2 CPU fans stopped working but because my temperature wasn't going above 50 degree celsius i was hesitant to replace any part so i kind of just ignored the issue because every test i ran at the time came back as everything is fine and the only log i could find was Kernel-Power "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."; which doesn't tell me much because i was forced into manually restarting my pc. Around January of 2015, i upgraded the OS to Windows 8.1 but the issue persisted. A week ago my CPU fan died and i replaced it with the EVO Hyper 212 as well as installed a new SSD drive (samsung pro 850).

The issue is hard to explain because it isn't a BSOD with a message to contribute. The timing seems random and not linked to when the pc is under stress (gaming). Sometimes it can happen right after booting, other times it won't happen for hours and sometimes it can happen several times in a very short time period.

Now for the issue itself. I have two monitors, each monitor will pick a random color from the rgb scale and take on that color for the entire screen. Monitor one might be blue and monitor two might be pink, moving the mouse or using the keyboard ... Read more

A:BSOD at random times, at any time. Unsure of error.

Edit 1 8:36 PM EST April 2nd: Following EVGA's suggestions i ran Heaven Benchmark 4.0 and 3D Mark tests. I tried to upload the html file xps/pdf files but it gave me an error saying invalid file type. Any recommendations?

Edit 2 1:11 AM EST April 3rd: So the issue happened two more times today. There is no dump file that was created but the event view does have the following.
No mini dumps were created

Read other 2 answers
RELEVANCY SCORE 56.8

I only BSOD while having Dota 2 launched, usually after completing a game.

Here is the info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004DEE038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\121412-36114-01.dmp
C:\Users\Zack\AppData\Local\Temp\WER-65270-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt





If I am missing any other info I am sorry, please let me know! Thank you

A:BSOD while playing Dota 2, unsure of error #. See post inside

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004dee038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------
BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`031ee6f0 fffff800`0370bca9 : fffffa80`04dee010 fffffa80`039f9b50 00000000`00000014 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031eec10 fffff800`035ec557 : fffffa80`04dee010 fffff800`036662d8 fffffa80`039f9b50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031eec40 fffff800`03553935 : fffff800`036c7ae0 00000000`00000001 fffffa80`04... Read more

Read other 3 answers
RELEVANCY SCORE 48

Hello, within this past week I have had four BSOD. During each of these BSOD I was playing a Skyrim overhaul called "Enderal". I have played this game in the past without any BSOD problems, so I am not sure if it is related to the game or not(it could just be a coincidence).

If it is not related to the game I am playing, I am quite sure it will be CPU related. I learned recently that for the past five years my cpu has been going past the maximum recommended heat tolerance (60 degrees Celsius, often it pasts this especially while playing games it goes up to 76 Celsius). I have a new heatsink in the mail since the default one is known to be terrible.

Finally I have used the Disk Clean up to fix all the corrupted files on my machine, even after doing this the BSOD persists.

Included with this post in some general pc info and the DM Log Collector zip file for my computer.

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RELEVANCY SCORE 46.8

Hello everybody,
For some time now, I am having problems with the BSOD. I am really not a pro, when it comes to Computers. I read the BSOD posting instructions and I hope I managed to provide the information needed so that someone might be able to help me.
Here is my SF-Folder:
Attachment 232176


Other information about the problem would be, that its occurrence seems almost random to me. Sometimes My PC works fine for hours, while other times it crashes about 2 minutes after starting up.

If there is anything I still need to do in order for you to help me, please tell me what it is, preferabely with instructions on how to do it.
I will then get it done ASAP.

A:BSOD, unsure of cause

Welcome
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL (go to top of page)

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

Please uninstall Avira antivirus. Its known to cause blue screen crashes on some systems

Download and install MSE. Run a full scan once updates are installed.
Microsoft Security Essentials - Free Antivirus for Windows

Run the system file checker 3 times following this tutorial.
SFC /SCANNOW Command - System File Checker

To make sure that hard drive is good run disk check following this tutorial:
Disk Check

Let us know if you're getting more bsods.

Read other 3 answers
RELEVANCY SCORE 46.4

Hello. I've been getting strange BSOD's. The only things I can guess that might cause these are the RAM, External HDD or the drivers.

I have Windows 7 64bit which is a retail copy and my hardware is about 2 weeks old.
Also I reinstalled windows yesterday to try and fix the problem but it hasn't worked.

A:BSOD unsure of reasons

Initial debug states memory corruption, and I didn't find any significant reason to disagree with it.
Testing memory properly takes some time but isn't hard to do.
RAM - Test with Memtest86+ Just allow it to run for 5 or 6 passes.

Code:
Probably caused by : memory_corruption ( nt!MiLogPageAccess+dc )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff2800af58a1a, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80002d8a02c, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000007, (reserved)

Debugging Details:
------------------
Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ebb100
fffff2800af58a1a

FAULTING_IP:
nt!MiLogPageAccess+dc
fffff800`02d8a02c f6462a02 t... Read more

Read other 3 answers
RELEVANCY SCORE 46.4

I keep blue screening at random times, not entirely sure why. The last hardware update i did was my graphics card, currently took the new one out and using the old one. My PC seems to be stable. Here are my logs, any help would be greatly appreciated thank you.

A:Random BSOD, unsure as to why

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff80000000011, memory referenced.

It looks like bad memory. I would run memtest86 over night for at least 8 passes. RAM - Test with Memtest86+

hmm. You also appear to have a problem with you registry. I'll ask an expert on this one. I would still test for memory though.

Read other 2 answers
RELEVANCY SCORE 46.4

I've gotten 3 in the past two weeks not sure if it's my Graphics card overheating or what. but i'll do anything i can to help in resolving this.

my system specs are:
win8 x64
8GB ram
HD Radeon 7770 2gb
intel i5-2500k

A:Random BSoD unsure of causes

This device has issues and cannot start:





Programmable Root Enumerator ROOT\PROGRAMMING_SUPPORT\0001 This device is not working properly because Windows cannot load the drivers required for this device.



I don't have any idea what this device is. Try this:
- go to Start and type perfmon /report - save the report as an HTML file, then zip it up and upload it with your next post.
- then right click on this device in Device Manager, select "Uninstall" and then reboot the system to see if it comes back.

For starters, please follow the instructions here for troubleshooting these types of video errors: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

IOMap64.sys Thu Feb 4 20:55:34 2010 (4B6B7A96)
ASUS Kernel Mode Driver ?Asus Smart Doctor/iTracker 2
http://www.carrona.org/drivers/driver.php?id=IOMap64.sys

SCDEmu.SYS ... Read more

Read other 1 answers
RELEVANCY SCORE 46.4

Hi, (sorry for the lengthy post in advance)

Recently, I built my owner computer around 3-4 months ago and yesterday was the first time I encountered a problem. At first I turned on the computer and the resolution screwed up, it was at around 800x600 and upon using Device Manager I found that my graphics card was not being used for some 'digital signing' reason. I began to uninstall the drivers and then reinstall them in which it worked successfully. I thought nothing of it until I began to play LoL. Around 10-20 minutes into the game my computer had a BSOD. I'm unsure as to why as it's been working perfectly until now.

Image from BlueScreenView: Imgur

After this I have updated all my drivers as recommended by other people. The only thing I have not updated is my MOBO as I am unsure whether to or not and I keep receiving the message:

"The version of this file is not compatible with this version of Windows you're running. Check your computer's system information to see whether you need a x86 (32 bit) or x64 (64 bit) version of the program, and then contact the software publisher"

Any help is appreciated . Attached is the report generated by the program. Thank you!

A:BSOD Playing LoL? Unsure why...

Hello, LingKing and welcome to the Forums. I will try to help you with this. You only have 2 dump files and they are a Month apart.


Code:
BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff8a019913820, the pool entry being checked.
Arg3: fffff8a019913820, the read back flink freelist value (should be the same as 2).
Arg4: ff7ff8a019913820, the read back blink freelist value (should be the same as 2).
and


Code:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffa7fffffffe0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800032ea0e0, address which referenced memory
If you have any of the Gigabyte Utilities installed, Please uninstall all of them.

Please reinstall your Graphics d... Read more

Read other 9 answers
RELEVANCY SCORE 46.4

Hello,

My computer arrived on April 30th 2011, so it's new and I'm getting the BSOD.

I think it is bad memory, but Cyberpower wants me to be sure. They'll take the computer in for service, but that means I'm out a PC for a long time.

I have attached the latest dump file and am curious if anyone can diagnose it.


I have Windows 7 Home Premium.

AMD Dragon...something

AMD Phenom II
x6 109T Processor
3.20 GHZ

8 Gig of Ram
64 Bit Operating System

AMD Radeon 6800 Series Video Card

I have run Memtest86 on each memory stick individually. All of them in all slots report an error 31% into the test.

Thanks for your help!

A:BSOD unsure if it's memory

  
Quote: Originally Posted by Rmarsden


Hello,

My computer arrived on April 30th 2011, so it's new and I'm getting the BSOD.

I think it is bad memory, but Cyberpower wants me to be sure. They'll take the computer in for service, but that means I'm out a PC for a long time.

I have attached the latest dump file and am curious if anyone can diagnose it.
I have Windows 7 Home Premium.

AMD Dragon...something

AMD Phenom II
x6 109T Processor
3.20 GHZ

8 Gig of Ram
64 Bit Operating System

AMD Radeon 6800 Series Video Card

I have run Memtest86 on each memory stick individually. All of them in all slots report an error 31% into the test.

Thanks for your help!


Indeed was memory corruption but I suspect from a driver.

What error and on what pass did memtest error?

Also please run driver verifier to find the problem driver






Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifi... Read more

Read other 9 answers
RELEVANCY SCORE 46

When my pc boots up it does all the ram etc fine, but automtically chosses the boot menu without me touching anything, I have checked the bios for some auto boot menu pop up but nothing, anyoone got any ideas?
 

A:Unsure of error

This may be as simple as changing a setting under My Computer.
Please view attached...

(right-click 'my computer', under the 'advanced' tab, select "settings" under 'startup and recovery' and review settings.

Hope this helps

Note: this is for Windows XP / PRO, please specify if you have a different o/s...
 

Read other 1 answers
RELEVANCY SCORE 46

Hello,

First of all, thank you to everyone who actually takes the time to help out here, really cool that you can get individual help relating to BSOD issues.

Attached is the diagnostic information, any help is appreciated! It seems like the PAGE FAULT IN NON PAGED AREA and MEMORY_MGMT errors happen the most often.

Thanks,

Chris

A:BSOD's happening almost every day, unsure of what issue is exactly

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff6c0000fbd28, 0, fffff800037aa3b6, 5}
Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MiGetWorkingSetInfo+286 )

Followup: MachineOwner
---------
Run MemTest86+ for a minimum of 8 passes or until errors appear.

RAM - Test with Memtest86+

Read other 6 answers
RELEVANCY SCORE 46

This has only been happening for the past few days and I haven't yet noticed any link between the times it's happened, so I don't have any idea what may be causing it. :[

I've attached both of the file options, so hopefully they'll be of use. Thank you so much in advance!

A:Occasional BSoD a few times per day, unsure of cause

MalwareBytes had been flagged.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, fffffa8007868db0, fffffa8007868dd0, 4020008}

*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )

Followup: MachineOwner
Make sure it's updated. If the problem persists when MBAM is completely updated then uninstall it and test.


Code:
1: kd> lmvm mwac
start end module name
fffff880`0e07c000 fffff880`0e08e000 mwac T (no symbols)
Loaded symbol image file: mwac.sys
Image path: \??\C:\Windows\system32\drivers\mwac.sys
Image name: mwac.sys
Timestamp: Tue Mar 04 21:47:13 2014 (531649E1)
CheckSum: 00010A4A
ImageSize: 00012000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Uninstall DaemonTools, a known cause of BSODs.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and ... Read more

Read other 2 answers
RELEVANCY SCORE 46

Hi there,
 
Within the last few days I've experienced a few blue screens seemingly out of nowhere while gaming/multitasking. Most of my PC components are fairly new from a recent upgrade back in November of last year. I hadn't had any issues at all until now. I've run a 2 hour stress test via Realbench as well as memtest86+ overnight (5 passes). Both of which were error-free. I could run a prime95 test as well if it would help, though I figure Realbench accomplishes the same thing.
 
Not sure if it's useful info or not, but I'm currently using an Asus z170-A motherboard, i7 6700k CPU, G skill 2400mhz, 16GB RAM and an 850w evga power supply.
 
I have attached the BSOD inspector report. (pardon me if I'm forgetting anything). Any help would be greatly appreciated.
 
Thank you.

A:Sudden BSOD, unsure how to determine the cause.

Only 1 memory dump in the uploaded reports.If using a disk cleaner (such as CCleaner) please stop while we're troubleshooting this problem. Only 155 Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.Lot's of PSO2 Tweaker.exe errors in the WER section of the MSINFO32 report.This likely belongs to PhantasyStarOnline.  Please uninstall it while we're troubleshooting. Beyond this I have these 5 suggestions:1.  Get ALL available Windows Updates.  It may take several trips to get them all2.  Get ALL available, compatible updates for your OS from the manufacturer's website (to include BIOS/UEFI).3.  Get ALL available, compatible updates for the programs and any additional hardware installed on your computer from the developer's website4.  Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html5.  If all of the hardware tests pass, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.htmlAnalysis:The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:*****************... Read more

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RELEVANCY SCORE 46

I have been getting BSODs quite frequently and I believe it is either an issue with Drivers or possibly hardware. I need help determining the root cause.

I'll include some information about the situation.

Computer & Specs:Dell Inspiron 7559
i7
GTX 960
16 GB Ram
UHD Screen (4k)
128 GB M.2 SSD
1 TB HDD

By default the computer came with Windows 10. It started getting BSODs every ~2 minutes or so. I went ahead and attempted to use Windows 10 built in reset. This ended up getting the computer stuck in a boot loop. Eventually I had to fully reinstall and the issues were still happening. So I ended up reformatting the drive and installing Windows 7 pro. I am still getting BSODs regularly and am not sure how to fully investigate it. I believe the issue is a driver or possibly hardware.

I activated verifier and the BSODs seem less frequent now, but they are still happening.

The common BSOD messages include (forget the inexact names/descriptions):Cannot access page in non paged area
drivers_irql_less_than_or_not_equal

Attached is the log zip from the log collector tool.

Any and all help is greatly appreciated. I've had numerous problems with this laptop and am not very happy with the overall purchase. Unfortunately, it is the computer that I'll have to use for awhile.

Please let me know if I can provide more information. I'll do my best to produce it. I attempted to pinpoint what would trigger the BSODS, but it seems to happen in many circumstances, such as opening chrome... Read more

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RELEVANCY SCORE 46

Today I got a new monitor, an LG 24MP56HQ-P. I plugged it in and made it my primary monitor (moving my original monitor, an LG Flatron W2361VG to the side as a secondary), and because I do not have a CD drive working (not enough SATA Power Cables to power it up, used my last one for my second HDD), I could not install the drivers for the monitor using the CD, instead I downloaded and installed, then restarted the PC; and since I have done this my screen has gone black twice with red horizontal lines (Only on the new monitor, the second would just go black) the first time, while the second time it happened I got BSOD. Now fast forward an hour or two, I'm just uploading music to my USB, and I get another BSOD. I have no clue what could be causing this. I have attached the requested files for posting in this subtopic.

A:BSOD during random times, unsure as to why

Your ATI driver has been flagged.


Code:
fffff880`0993b928 fffff880`0740afa4Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
atikmpag+0xafa4
Download the 13.9 driver from here then use AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the 13.9 driver.



   Note
When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.
Uninstall the following programs.


Code:
C:\\Program Files (x86)\\Cheat Engine 6.3
C:\\Program Files (x86)\\Razer\\Razer Game Booster
C:\\Program Files (x86)\\DAEMON Tools Lite
1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
3. Double click the executable to open it
4. Click the button shown below

If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.

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RELEVANCY SCORE 45.2

Hi everyone, and THANK YOU just for having these forums, let alone for helping me with this issue.

Let me start from the beginning. I was running XP on my old box. It was too slow, so I bought a new mobo, cpu, and memory. Oh, and a SATA optical drive since the new mobo wouldn't take an IDE. I downloaded a clean copy of Win7 Pro from Digital River, and installed on my hard drive. Then activated it with a key I purchased.

There seems to be no rhyme or reason to when the BSOD hits. Browsing the Internet, not browsing. Streaming music, not streaming music. Usually it's just sitting there. I am not even using it.

Things I have done:

Memtest - Checks clean
Chkdsk - Checks clean
Restore to earlier time - no effect
Updated the BIOS - no effect

I am hoping that the SWEET SFtool will help you guys help me.

A:Random BSOD then restart, believe it to be hardware but unsure

Welcome to SevenForums,

What antivirus are you using?






Quote:
STOP 0x00000109: CRITICAL_STRUCTURE_CORRUPTION
Usual causes: Device driver, Breakpoint set with no debugger attached, Hardware (Memory in particular)



Code:
1. *******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 109, {a3a039d89b941859, b3b7465eee10e7af, fffff80002f5b0f0, 1}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

5: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_STRUCTURE_CORRUPTION (109)
This bug... Read more

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RELEVANCY SCORE 45.2

Hey guys,

I was installing a new graphics card driver (whilst doing other things like browsing the web and working on a word document) and the computer bsoded whilst installing the driver. I have previously had BSODs before such as BAD_POOL_HEADER and NTFS_FILE_SYSTEM. I would like to ask if anyone would know how to resolve this issue.

attached are the log files of previous and current bsods (current one titled 102813-97921-01)

Thankyou in advance.

GCFSA

A:BSOD whilst installing new GPU driver, unsure if that was the cause

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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RELEVANCY SCORE 45.2

So, a while back I bought an SSD and reinstalled windows to it and I haven't had BSOD problem since. Prior to buying the SSD, I was getting BSOD pretty frequently upon wake up and cold start. After replacing the SSD, I upgraded a few more parts which include: a gtx 970 up from a gtx 660 and i upgraded the PSU from a bad rosewill to a corsair cx600; along with the case. Around New Years I started noticing a problem, the PC would randomly restart and then there would be no display when it turns back on, it would wake up on it's own and sometimes even cold start on its own. So what I did, was rewire the mess of wires I had into my wall. A surge into a surge which is where the PC was plugged into. The problem, for the most part, seemed to subside with some minor occurrences while playing borderlands. So, yesterday I put my pc to sleep and it just won't wake up. I push the power button, it flickers on for a second and turns off then I decided to open the case, and try the power button on the mother board and it was like starting fans and stuff for a split second and nothing would happen. I ended finagling with the power wire that goes into the MOBO and then the pc started to get power again.

This is when the BSOD started to happen. I would start, it'd run for a few minutes then BAM BSOD. Nothing really seems to trigger it, it's just random. So I finally get it to start and I start to play diablo for a couple of hours, I put it to sleep for the night and nothing out of the ordi... Read more

A:BSOD - Unsure of the cause IRQL LESS OR NOT EQUAL 0x00000...

The problem is caused by Norton, replace with MSE.

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RELEVANCY SCORE 45.2

Hi all, I know this is very ambiguous, but one of my Windows 7 computers at work, a Dell Optiplex 390, has repeatedly experienced BSOD crashes over the past year. This occurs when it is being used for web browsing, and when it is left on and not being actively used.

Examining the system log after crashes does not reveal anything. The BSOD shows up and goes away so quickly it's difficult to read....hence the dmp files are attached.

It would be greatly appreciated if someone can take a look at the dmp files and decipher what's going on. I've asked assistant tech support to look at the computer--originally it was thought there was some sort of network permissions issue (sometimes that would show up in the system logs), but of late that does not seem to be the case. However they have not been willing to look at the dmp files at present.

Thanks in advance!

A:BSOD randomly multiple times a day, unsure cause

Hi There,

The most recent dump files are from February, Just looking through the last few they all point to your graphics driver,


Code:
BugCheck 116, {fffffa80059c04e0, fffff8800487fd9c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+12d9c )

Followup: MachineOwner
---------
Which is from April of 2009, That is prior to Windows 7 release,


Code:
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Apr 24 03:51:57 2009 (49F199CD)
CheckSum: 004CC863
ImageSize: 00522000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
There are a couple of newer ones here at Dell depending on which video card you have,

Product Support | Dell US

It's one of the two AMD drivers, try updating that.

These are 5 month old dumps and no other info being provided that's the best I can offer right now.

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RELEVANCY SCORE 45.2

Windows 7 Ultimate x64
HP dv5-1235dx (laptop)
Original OS Vista - upgraded to 7 several months ago and had no problems

Unsure what caused this issue. I first noticed the issue a few weeks ago. I have ran virus scans, Registry cleaners and I have done a system restore. None of these have worked. At times the computer runs fine but once the BSOD comes a restart does not help. Running is safe mode does help but BSOD will appear in safe mode as well.

attached are the requested logs

A:BSOD - Unsure of cause Made Several attemps to recover

Hi,

If the issue occurs in Safe Mode too then it is probably a hardware fault.

Return the laptop under warranty if possible.

If not - the common theme here is hard-drive related drivers/bugchecks.

So run these HDD tests:





Quote:
First run chkdsk

START -> type cmd.exe -> Right-click -> run as admin -> type chkdsk /r /f -> Press Y at prompt -> restart computer.

Also to check the drive's physical state run SeaTools

Download SeaTools for DOS from here: SeaTools | Seagate

Follow the instructions to run it. After it has detected the drive, select Basic Tests, then Long Test and let it run.


Regards,
Reventon

BUGCHECK SUMMARY

Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Oct 3 10:29:40.967 2010 (GMT+13)
System Uptime: 0 days 0:03:13.934
Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonRead+1d49 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: explorer.exe
BUGCHECK_STR: 0x24
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`03584238 fffff880`03583aa0 fffff800`030994e6
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Oct 3 07:39:49.312 2010 (GMT+13)
System Uptime: 0 days 0:26:51.952
Probably caused by : Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+227 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: where.exe
BUGCHECK_STR: 0x24
Bugcheck code 00000024
Argum... Read more

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RELEVANCY SCORE 45.2

This computer was heavily infested with viruses and such. System should be repaired and back to normal, but while doing any type of scans/defrag and such, system will randomly blue screen. All hardware tests pass, and it will run fine in PE or Safe Mode so it appears to be a driver (I'm assuming) Any advice?

A:BSOD RQL_NOT_LESS_OR_EQUAL - ntoskrnl.exe Unsure of cause and Random

Hi justindp2006.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17118.amd64fre.win7_gdr.120830-0334
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Scan the system for possible virus infection with the following programs.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Update Realtek RTL8191SE Wireless LAN driver from Realtek

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results.
_____________________________________________________________________________

Code:
BugCheck 1E, {ffffffffc0000005, fffff80002c5467b, 0, 7efa0000}

Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+3f )

Followup: MachineOwner
---------
BugCheck A, {5000000dd, 2, 1, fffff80002ca1ef5}

Probably caused by : ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )

Followup: MachineOwner
---------
BugCheck A, {dc, 2, 1, fffff80002c63ef5}

Probably caused by : ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )

Followup: MachineOwner
---------

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RELEVANCY SCORE 44.8

I have been several BSOD errors in the past week. They are all different and vary quite a bit. I am unsure how record the exact errors, but I followed the instructions of the website leading me here and I have attached a zipped dmp file. I am running Windows 7 Home and I use AVG and Malware Bytes as well as HiJackThis for virus protection. I have used a fix-it untilities program to fix the registry and I have used the malware bytes rootkit finder as well. If there is any other information that would be helpful to you, please let me know and I will try and get it for you. Thank you for taking the time to look over this.

A:BSOD at random times, unkown cause, unsure what to post

Welcome to SevenForums.

Please upload all the files following Blue Screen of Death (BSOD) Posting Instructions

AVG is contributing to your BSOD's please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Microsoft Security Essentials, Free antivirus for windows.
Malwarebytes Anti-Malware Free
Good and Free system security combination




   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :Click on the start
Type CMD on Search
Left click and Run as Administrator
Type
Code:
SFC /scannow

Full tutorial here:SFC /Scannow Command - System File Checker
Disk Check on your hard drive for file system errors and bad sectors on it.How to run Disk Check on Windows 7
Make scans with the following:

-Kaspersky TDSSKillerAnti-rootkit utility TDSSKiller
-ESET online scannerFree Online Virus Scanner | ESET
Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup
Take me... Read more

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RELEVANCY SCORE 44.8

When I booted my pc up this morning I got this error messege "Runner Error : Invalid backweb application id "137903"...Can someone plz tell me what this means and how to fix it?

Thanx so much!
Angie
 

A:Runner error...unsure what this means!

http://www.annoyances.org/exec/forum/winxp/t1048840424
 

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RELEVANCY SCORE 44.8

Was working on a PC where the user logged in using Juno. A few days ago she no longer could get her e-mails or get on the internet. It was giving a script bugging error message. I looked at her IE settings and they appear to be correct. I also attempted to call Juno and they wanted the customer to PAY $1.95 a minute for support of their product. She did have the original installation disk and upon removing and readding it to her O/S, she is now able to connect to the server and get her mail. Still, when attempting to get on the WWW, she gets page cannot be displayed (no more script error message, but not online either). I also checked her dial-up connections (she is using a AC97 Soft Data Fax Modem with SmartCP) and they were correct and the modem dials fine (obviously as she can send and receive e-mails again).

She has a HP (Compaq) Mobile AMD Sempron laptop with a 3300 Processor 159 GHz and 384 MB of RAM.

Is there anything that I am missing, any tips, or should I tell the person to punt Juno and use another ISP?

Thanks,
Marc Roben
 

A:Juno error unsure of where to post

What version of Juno does she have on this PC?
 

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RELEVANCY SCORE 44.8

I have been having problems accessing some programs. I keep getting the following message
"Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item"
I do not know what it means or how to fix it. Any ideas would be grateful. I had to do a repair of XP, due to viruses and the message has been coming since. People keep telling me to run scans - done them, clean; go into safe mode - do not want to do anything without assistance, in case I do something wrong. I do not know what to do.
Thanks in advance.
 

A:Error Message - Unsure What It Means

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RELEVANCY SCORE 44.4

So I've had this HP G62 Notebook for about 3 years. It was a gift from my mother who bought it off of a friend (a good one who had no use for it). For a while, it ran fine and I could definitely accept the fact that it wasn't that great of a PC and I had neglected to actually buy another battery for it despite the fact that it had no battery in the first place. Now, I'm getting off-topic; starting about 3 months ago, my PC began to randomly BSoD for apparently no discernible reason (occasionally it would overheat, but I don't know if that's the issue). It started off rather infrequently, like every couple of weeks, and now it just bluescreens on a daily basis. Anyway, it doesn't have a battery and I keep it on "life support" all the time even though it's a laptop. I'm okay with computers, but with the more technical stuff I find myself lost, so I really have no idea what's causing this, and I would really appreciate some help. I've included the .zip in this message. Thanks in advance.

-Daniel

A:Windows 7 BSOD on a daily basis, unsure of actual problem

My computer actually crashed again an hour after I made this post.

Here's what the BSoD screen read:

BAD_POOL_HEADER

...

***STOP: 0x00000019 (0x0000000000000020, 0xFFFFFA8006231150, 0xFFFFFA8006231170, 0x0000000004020015)

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RELEVANCY SCORE 44.4

Hi, been having this for a while now, I believe it is something to do with the memory, as it tends to do this when the computer is trying to do to much at once, however it does not happen when the graphics card is removed (original assumption) so unsure if that is part of the issue.

The debug file is attached, if any extra information is required please say so.

A:BSOD, at random times, suspected memory issue but unsure

Code:
fffff880`07367358 fffff880`04088accUnable to load image aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
aswSnx+0x29acc
What is aswsnx.sys ? | System Explorer

Hi NodrogJRB.

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Let us know for any further BSOD.

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RELEVANCY SCORE 44.4

Hello everyone, this is my first time posting here, so please bear with me as I learn more about your community.
 
My Dell XPS machine has been freezing, crashing, and showing the BSOD everyday, multiple times, for the last few days. I am unsure of the problem. I have ran a Malware Bytes test, it found nothing. I also ran a rootkit, and it found nothing. I ran a scan on Windows Defender, which also found nothing. The only abnormality I have found is that there are 4 unknown devices listed in my DM. I also can not use a USB drive because they  are all missing the driver. I am running Windows 10. I was hoping for some guidance on how to tackle the issue. 
 
 

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RELEVANCY SCORE 44.4

Ive been having this issue for about 6 months now, ive tried system restoring, running in safe mode, everything i can think of! This issue has been plagueing me on a daily basis, and its been frustrating... If you are able to help, i would greatly appreciate it!

Here is the attached error messege:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFFA8004F46B88
BCP3: 0000000000000000
BCP4: 00000000FFFA8000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Thank you for your time ^.^

A:Repeat BSOD, unsure how to read codes, and troubleshoot problems

Attached!

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RELEVANCY SCORE 44.4

My microphone, as of last night, as started producing a "buzzing" noise to its listeners. I can't hear it unless I go into recording devices and click "listen to this device". It's a constant buzz, as long as my mic is enabled (I do a lot of push-to-talk in video games). I've tried another headset with the same result. I updated my video card (GTX 960) with no change. Restarted the computer of course, as well. Just trying to see how to diagnose the exact issue before I go buying a new computer case or something. Thanks in advance.
 

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RELEVANCY SCORE 44.4

We use Desktop Central to manage our windows updates. I've come across a new error that I have not seen all year. They are telling me it's a Microsoft error and they have no information on it. 
I have a couple of Windows 7 machines that have the following error on multiple updates.
An attempt was made to create more links on a file than the file system supports.

Of the machines having this issue, they're not all the same KB. Using one of the machines as example, it's having this issue with 3 updates.
2019-10 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4519976)

2019-09 Security Only Quality Update for Windows 7 for x64-based Systems (KB4516033)

2019-08 Security Only Quality Update for Windows 7 for x64-based Systems (KB4512486)


Seems like the standard Windows Updates fix's aren't working. Software distribution folder rename, fixit tools, etc. I'm not see this on any of our Windows 10 machines. 
Any idea how to go about resolving this? Reimaging is way at the bottom of the list due to these machines being at remote sites. 

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RELEVANCY SCORE 44.4

Hi there! I've gotten some random BSoDs the last couple of days (and a few other instances before that), and I'm wondering what's wrong and what I can do to fix it. I didn't catch the error code, nor am I sure where I can find that, so I apologize if that information was required in the thread title.

Specs:
AMD Phenom II X4 965
4GB DDR3 Ram
Nvidia GTX560
Windows 7 Ultimate x64

Other info:
-x64
-Original OS installed
-Full retail
-System is 4 months old
-OS install is 4 months old

If I did anything else wrong in how I posted this/if you need more info, please let me know, and thank you for any help you can provide.

A:Random BSoDs, unsure of error code.

  
Quote: Originally Posted by Hosaka


Hi there! I've gotten some random BSoDs the last couple of days (and a few other instances before that), and I'm wondering what's wrong and what I can do to fix it. I didn't catch the error code, nor am I sure where I can find that, so I apologize if that information was required in the thread title.

Specs:
AMD Phenom II X4 965
4GB DDR3 Ram
Nvidia GTX560
Windows 7 Ultimate x64

Other info:
-x64
-Original OS installed
-Full retail
-System is 4 months old
-OS install is 4 months old

If I did anything else wrong in how I posted this/if you need more info, please let me know, and thank you for any help you can provide.



You posted just fine let me look at the dumps and I'll get back to ya..

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RELEVANCY SCORE 44.4

hi i am running:
Samsung R530/R730
windows 7 ultimate, service pack 1
Pentium dual core cpu
T4300 @ 2.10GHz x2
RAM 8.00GB
64bit OS
 
and my avg pc tune up software brought this to my attention! it gives me no option to update, install or roll back the driver and cant seem to find much info on the web about it other than the few steps ive tried i.e; Microsoft fix-it (didn't work), uninstalling the driver (made it disappeared altogether without the choice to reinstall, also lost the ability to connect to the internet obviously), also tried a program called "RestoreTCPIPProtocolDriverWindows7" (not sure what it did as it opened a CMD window and quickly disappeared) and finally i tried the winsock method (also did nothing)  
 

 pc pic.jpg   108.26KB
  1 downloads
 
the reason i suspected malware is that i recently used "mall-ware bytes" and found a few things that avg had missed!
also everytime windows starts up a quick command pops up with the MCE icon and quickly disapears (might not be related but has only started doing it recently)
 
hope the infomation helps and will be happy to provide more! also sorry if this is in the wrong section of the forum but this is my first post here 
many thanks in advance

A:tcp/ip error 24 potential malware issue but unsure

Okay so you currently cannot connect to the internet and you possibly uninstalled your network driver and you may have malware.
 
I guess we need to get your internet working so you can head over to the " am I infected ? " section of the forum and have the malware pros help you.
 
Have you tried going to the samsung website and downloading/installing the current network drivers?  That would be my first thing to try.  Do you connect to the internet via wired or wireless connection?  There are two separate drivers that I saw.  One for wired and one for wireless.

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RELEVANCY SCORE 43.2

windows 7 won't reboot properly. I visited a site (p*&n) after antivirus expired. didn't see anything weird going on. days later when computer is started it goes to a black screen after account log in. Computer won't allow full instillation of antivirus in safe mode. error message recorded "installation successful, antivirus/ scan failed to download" < or something similar. i am unable to activate any windows security as i'm being denied (in safe mode). cmd prompt "sfc /scannow" entered, results "beginning verification phase of system scan. Verification 3% complete" results "windows resource protection could not perform the requested operation". Days before error and antivirus was active, the same command from cmd was completed successfully. What is causing this, i need to operate in normal mode, i am reporting from the possibly infected computer
 

A:possibly infected computer, unsure if windows error/malware

Hi, you may need help from one of our Malware Experts.

Can you reach Safe Mode with Networking?
http://windows.microsoft.com/en-gb/...tup-options-including-safe-mode#1TC=windows-7

Run a Panda online virus scan.
http://www.pandasecurity.com/homeusers/solutions/activescan/

Do you have the Win 7 install DVD?
 

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RELEVANCY SCORE 40

Hi SevenForums,

I've had this computer for almost two years, with only one other glaring issue that was related to a faulty HD.
However, over the past few days there have been several issues with the computer, the most serious of which were a series of BSOD's.
Two days ago, my computer would constantly disconnect from the internet for seconds at a time; causing Skype to reload, Chrome to hang, and Dota2/Steam to disconnect. This happened quite often; once every fifteen to thirty minutes. Several minutes past midnight, while listening to music, the first BSOD occurred.
The next night, while the computer was idling with the monitor off, it automatically restarted. Upon turning the monitor on, I caught the last few seconds of a BSOD. This very day I've suffered two BSOD's, both of which happened while listening to music, which would stutter and repeat before the computer died. Interestingly enough, the last half second of the song continued to repeat all through the BSOD, before the computer restarted.
Each BSOD has happened closer and closer together. The initial two were around 24 hours apart, each happening several minutes after midnight. The two today happened at noon, and 3pm.

I've downloaded BlueScreenView, even though I've heard it's not the best software to use, I'm a novice at troubleshooting. Each dump I scanned mentioned "ntoskrnl.exe" as having an issue. I don't know what to make of this, and I don't have a backup computer to work with.
I'm curre... Read more

A:Multiple BSOD's. "ntoskrnl.exe" in each dump. Unsure.

Welcome to SevenForums.

Crashes seem to be all over the place.

Code:
"Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: 3502
If you are overclocking any hardware, STOP. Reset any changed values back to default.

What antivirus software do you use? I see none.

Make scans with the following:

-Kaspersky TDSSKillerAnti-rootkit utility TDSSKiller
-ESET online scannerFree Online Virus Scanner | ESET





Quote:
Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Microsoft Security Essentials - Free Antivirus for WindowsMalwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computerGood and Free system security combination.
How to Scan Your Computer With Multiple Antivirus Programs - How-To Geek




   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.


Upload a screenshot of your hard disk using CrystalDiskInfo:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums
Make a hard drive test from the hard drive manufacturers website:Hard Drive Diagnostic Procedure
Run Disk Check on your hard disk for file system err... Read more

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RELEVANCY SCORE 33.6

Hello,

First of all, thank you very much for helping the members.

However, I've a problem with my pc. Almost daily I get a BSOD Error from a very long-time

Kernel_data_inpage_error BSOD, last bsod I got yesterday it was a fatal error. It changes sometimes and not getting the bsod error.

My PC Specifications:
980x
ASUS Rampage iii extreme
Corsair 12gb RAM
EVGA GTX 680
1 Crucial m5 ssd
2 WD BLack
1 WD Enterprise
ThermalTake 1500Watt

And I replaced these parts recently as they were dafective RAM + EVGA GTx 680 + one of the wd black

and the pc worked fine for about a few days without any bsod any the bsod returned back, but as I stated earlier the bsod error sometimes it changes.

I've done the required diagnostic tool test + some other test, please take a look at the attachments.

Any help to resolve this issue will be much appreciated, as I really ran out of idea, as I replaced 3 parts recently, which I mentioned above. Also, I checked the new RAM individually with Memtest 86+ and the three hdds including the one that was replaced and the test was done through the WD Data Life Guard + Crucial m5 and have all successed the tests.

Thank you.

A:BSOD Kernel_data_inpage_error Or Fatal Error bsod error

Any help will be much appreciated,



Thank you.

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RELEVANCY SCORE 32.8

Avast! Pro installed on my laptop, and adaware, should i install spybot search and destroy and zone alarm, will it cause a problem using both? or should i just use one? if so which one? Help!!!!! Many Thanks Mod Edit: Topic moved to more appropriate forum and fixed BB code tags. ~ TMacK

A:Unsure? Which To Use Or Both

Only one.
Your choice depending on which you like better.
Regards,
John

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RELEVANCY SCORE 32.8
Q: Unsure

Well.... I was annoying people on Ventrilo, pretty stupid I know and then my internet started going really slow, its back now but I'm a bit worried, could you take a look at this? Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:55:03 PM, on 17/08/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16705) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\netdde.exe C:\Acer\eManager\anbmServ.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Trend Micro\BM\TMBMSRV.exe C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\AGRSMMSG.exe C:\acer\epm\epm-dm.exe C:\PROGRA~1\LAUNCH~1\LManager.exe C:\Program Files\Acer\eRecovery\Monitor.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\iPod\bin\iPodService.exe C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe C:\Program Files\Tr... Read more

A:Unsure

bump
 

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RELEVANCY SCORE 32.8
Q: Unsure

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:32:02 AM, on 4/14/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Lavasoft\Ad-Aware\AAWTray.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\LFLInstall\InstallManager.exeC:\Program Files\Internet Explorer\ieuser.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Windows\system32\SearchFilterHost.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/home.php?R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = ... Read more

A:Unsure

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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RELEVANCY SCORE 32.8

Hey all, i'm having trouble accessing the url addnewfriends.com and thought it might be something running which shouldn't be. Everything else seems fine but a friend told me on their site that it says the reason I can't run this program is because of my connection. But my connection is 100% fine and working, otherwise I wouldn't be able to post this.

Hope somebody can help me, I'm really lost. :(

Logfile of HijackThis v1.99.1
Scan saved at 22:11:12, on 01/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
E:\Bits\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fast4.net/members/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462... Read more

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RELEVANCY SCORE 32.8

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 8151 Mb
Graphics Card: NVIDIA GeForce GT 230, 1536 Mb
Hard Drives: C: Total - 942116 MB, Free - 793374 MB; D: Total - 11649 MB, Free - 1679 MB;
Motherboard: MSI, IONA
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled

So this problem basically centers around my computer I use at work, I'll try to provide as much info as possible.

I work on a HP Pavilion Elite HPE with Windows 7.

Basically, the problems began one day after a storm and when I turned the computer on the next day, it said "Preparing your desktop" which is something that never popped up before.

Most of my desktop short cuts were gone and it was like all my data was scrambled, the internet always cuts out and in, but that's something I need to talk to my boss about.

Internet Explorer used to be able to download files, but now it does nothing. Luckily, I have FireFox but there is still trouble.

I can download files without a hitch, but I can only use them from the browser itself. I can't find the downloads as desktop icons or even in the "Downloads" folder. However, I can see them if I click "Open" in a program like Adobe Illustrator or Photoshop. Even using the Windows Explorer only shows a few things I've downloaded.... Read more

A:Unsure what to do now...

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RELEVANCY SCORE 32.8

ComboFix 11-03-25.04 - Thomases 03/26/2011 13:11:00.2.4 - x64
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.6078.4429 [GMT -4:00]
Running from: c:\users\Thomases\Desktop\Downloads\ComboFix.exe
AV: AntiVir Desktop *Disabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Kaspersky Internet Security *Disabled/Updated* {56547CC9-C9B2-849D-8FEF-A496150D6A06}
AV: Sunbelt VIPRE *Disabled/Outdated* {BE5DD172-7F42-7948-1A60-E6A720288F81}
FW: Kaspersky Internet Security *Disabled* {6E6FFDEC-83DD-85C5-A4B0-0DA3EBDE2D7D}
SP: AntiVir Desktop *Disabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Kaspersky Internet Security *Disabled/Updated* {ED359D2D-EF88-8B13-B55F-9FE46E8A20BB}
SP: Sunbelt VIPRE *Disabled/Outdated* {053C3096-5978-76C6-20D0-DDD55BAFC53C}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-02-26 to 2011-03-26 )))))))))))))))))))))))))))))))
.
.
2011-03-26 17:15 . 2011-03-26 17:15 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-03-26 02:57 . 2011-03-26 02:57 -------- d-----w- c:\program files (x86)\VS Revo Group
2011-03-26 02:46 . 2011-03-26 02:46 -------- d-----w- c:\users\Thomases\AppData\Roaming\Avira
2011... Read more

A:im unsure what i have

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 32.8

My system was infected with spyware & I did all the scans suggested on this site & other security forums. My latest HJT log looks clean (haven't posted it on this website, but I will post it on the proper forum shortly) but my system is still running SLOOOOWWWW & I am having issues accessing email. Google toolbar is still grayed out on IE. I am getting sooo frustrated.
Any suggestions/help???

A:Unsure What To Do

I suggest you post a HijackThis log for examination.The HJT Team will take you through the fix, step by step.You should not try to fix anything with HJT, unless you have been properly trained in it's use.HJT is a tool used to locate "problems".The removal of these "problems" is sometimes much more involved, than just having HJT fix it.The improper use of HJT could also cause damage to your system.You shouldn't make any changes to your system, until your log has been verified as clean.Any changes you make, could skew the results of the HJT log.If, after your log has been cleaned, your still having these problems, post them into the proper forum, and we'll take it from there.It'll be easier to diagnose your problem, if we don't have to compete with the infection, you may have. Read How to post a HijackThis Log. Please read, and follow, all directions carefully.Then, run a log, and post it in the HJT forum, at this link. Do not, fix anything, yet.A member, of the HJT Team, will help you out.It may take a while to get a response, because the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.NOTE:Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assum... Read more

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