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I think I posted in the wrong place~ Help, PLease?

Q: I think I posted in the wrong place~ Help, PLease?

Hello Tech Support people!

My computer has been seriously sluggish. This shouldn't be so, as my husband just installed an extra 300GB hard drive.
I am post ing my HT log. Any help would be appreciated!
Thanks! shell63
Logfile of HijackThis v1.99.1
Scan saved at 3:24:25 PM, on 8/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Softwin\BitDefender9\bdswitch.exe
C:\Program Files\Softwin\BitDefender9\bdnagent.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\uTorrent\utorrent.exe
C:\Program Files\ICQLite\ICQLiteDBConverter.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender9\vsserv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.symantec.com/techsupp/oem/
O1 - Hosts: serial.alcohol-soft.com
O1 - Hosts: www.alcohol-soft.com
O1 - Hosts: images.alcohol-soft.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer
O4 - HKLM\..\Run: [SunKistEM] "C:\Program Files\Digital Media Reader\shwiconem.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [D-Link AirPlus G] "C:\Program Files\D-Link\AirPlus G\AirGCFG.exe"
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [BDSwitchAgent] "c:\program files\softwin\bitdefender9\bdswitch.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "c:\program files\softwin\bitdefender9\bdnagent.exe"
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender9\bdmcon.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ANIWZCS2Service] "C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe"
O4 - HKCU\..\Run: [PeerGuardian] "C:\Program Files\PeerGuardian2\pg2.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/insta...SSWebAgent.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1146664018859
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by113fd.bay113.hotmail.msn.co...x/HMAtchmt.ocx
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: MCPClient - C:\PROGRA~1\COMMON~1\Stardock\mcpstub.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: ISSvc (ISSVC) - Unknown owner - C:\Program Files\Norton Internet Security\ISSVC.exe (file missing)
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Snmhubiblems - Windows (R) 2000 DDK provider - C:\WINDOWS\system32\drivers\asctrm.sys
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SQL Server VSS Writer (SQLWriter) - Unknown owner - c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe (file missing)
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

Preferred Solution: I think I posted in the wrong place~ Help, PLease?

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: I think I posted in the wrong place~ Help, PLease?

Please continue here: http://forums.techguy.org/security/493221-help-please-hjt-log-attached.html

Thread closed.

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[COLOR=blue] I posted this in the wrong place earlier, am sooo sorry, I didnt realize there was a forum just for this..I apologize. Any help would be most appreciated! TamCOLOR=blue] Hi..I was wondering if anyone can help me...my son was on my system the other night and since I have been having nothing but pop-up problems and actually problems running certain programs. I tried to do a restore that didnt help, I even tried to boot from my original XP Cd and start all over, but found that I had an SP2 error, which in going to uninstall that, I got another area pertaining to languages etc... I ran hijack this and here is my report, if anyone knows of anything I can do, I would greatly greatly appreciate it, as these pop-ups are driving me nuts, because just popping up they seem to even download themselves. Thanks again!Tam! Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\System32\hkcmd.exeC:\Program Files\QuickTime\qttask.exeC:\WINDOWS\system32\adsldp62.exeC:\Program Files\Real\RealPlayer\RealPlay.... Read more

A:Sorry Posted In Wrong Place~

Please run two online virus scans:http://www3.ca.com/securityadvisor/virusinfo/scan.aspxhttp://housecall.antivirus.com/Then let us know if its working better and what the scans found.

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I posted my problem in the wrong section of the forum by mistake and it wont' let me change it or copy it. I am so sorry. I am so upset I'm not thinking straight. Can anyone move it over here or tell me how? So sorry!

A:Solved: Posted my question in wrong place (Operating systems XP)


It can stay there. You are being assisted so it's not a problem.

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i am unable to sign into a few secure websites but not all. i just get a unable to access web site page or nothing happens at all. i've cleaned out all the temp internet files and cache,deleted the history,unplugged,rebooted, i've reset security to medium allowing cookies
i'm using internet explorer and have 10mb broadband.

A:not sure if i've posted in the right place

the only thing i can think of is do you have java installed

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This is from another forum I am on

We have a possible issue and it could be very serious.

There is a new trojan, and it carries an IRC bot. Apparently these bots are gathering for a massive attack on the world's major DNS servers. Last count is over 300,000 bots with more coming.

FBI has been made aware of this and is taking this possibility very seriously.

Please be aware and let other admins/mods/security people know.

FBI's website is currently under attack.
iexplorer.exe is the modified mirc, Symad.exe is wget, lysl.exe is pv, tuqa.dll and rebot.dll are mirc dlls
fax.cat is the main mirc script used for the bot
This virus adds the following files:

Date: 10/1/2002 10:33 PM
Size: 51 200 bytes
Date: 9/17/2004 9:13 PM
Size: 526 056 bytes
Date: 8/28/2004 2:17 PM
Size: 1 141 bytes
Date: 8/28/2004 2:02 PM
Size: 535 bytes
Date: 9/16/2004 7:22 PM
Size: 259 bytes
Date: 9/16/2004 12:58 PM
Size: 1 265 bytes
Date: 4/6/2004 6:47 PM
Size: 481 bytes
Date: 8/13/2004 6:23 PM
Size: 411 bytes
Date: 9/16/2004 2:22 PM
Size: 365 bytes
c:\WINDOWS\SYSTEM�... Read more

A:Sorry if this is posted some place

Yeah I saw that , but have not seen any on the logs here as of yet.

Thanks for the post though

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Hi I have been working on my computer all day ...In the middle of the night I wake up and see my computer says shutting down ..Stayed that way for almost an hour I shut it down than ..Rebooted and All my desktop stuff was gone ..I tryed rebooting about 5 times gave up till morning been trying all kinds of stuff today ..HitMan pro ..it's clean..AVG ..It's clean..Crap Cleaner It is clean..no registry issues...Malwarebytes..O infected..and SuperAntispyware 0 infected..It did have some stuff on it but these programs cleaned it..When it scans I see my stuff being scanned but other than that I can Not find my stuff ..I open up the explorer and no folders with any of my docs or pictures or program Please help ..Getting so frustrated and bummed out!! rkill is alowing me to do anything!!I do not know what else to do and don't even know if I am asking for help the right way ..I am so stressed out and totally lost!!

A:I posted this but not sure if posted in right place

Do you have Windows automatic updates turned on?

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I have Windows XP Home Edition on my laptop. I have a bsod, that I recieved from xp2008 antivirus. I have tried the safe mode option, but is does not work. I get a black screen. Also, when windows actually DOES boot up I get this message twice that windows could not initiate userinit.exe click ok to close, how can I get past this message? I try the task manager, but is has been disabled by my administrator. I know where to find the embeddment in the regisrty, but I have to get past this stupid message first. Any replies will be greatly apperciated, as I am at my wit's end on this.

A:Help Needed, lol posted in the wrond place before

Have you tried to do a System Restore?Start the computer and then press the F8 key when Windows begins to start. The Windows Advanced Options menu appears.Use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.If a boot menu appears, use the ARROW keys to select Microsoft Windows XP, and then press ENTER. Windows XP restores the computer to the most recent restore point. When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

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i guess i'm newer than i thought i was......a friend gave me a new monitor that is larger than my old one....so i have a lot of black screen ......wish i could fix this...if someone could help or redirect me, i would appreciate it....thank you

A:may be in the wrong place

The monitor you have now, as the old monitor you had, should have some buttons or knobs on the front of it. These are used to resize the image, adjust it's position etc. Try them out looking for the obvious such as a knob with an image that looks like it will stretch it etc. Also, you might want to adjust your settings to a different resolution. For example: 800X600, 1024X768 etc. To do that, just right click on an empty space on your desktop, select PROPERTIES, then left click on SETTINGS, then move the slider under SCREEN AREA. Hope this helps, T.

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Hi all...I was goofing off on the internet today...went to my bookmarks and clicked on youtube....and it would not load! the loading bar was just 'going real fast' and never completly loading- just going real fast. Fearing it was some sort of virus or crash on thier behalf I closed it and came here to ask if any thing like this has happened before. you tell me please? I am also told by this site that I can recieve emails and comments through email so I will hope your answer come thru my email thanks! Moondiver

A:probably the wrong place to...


Welcome to TSF!!

If you think that you have a virus, follow these instructions and the folk the that forum will help you out.


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My @ key is not with the no 2 I have to press the " to get it to work

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but I need some help and I am sure you have all heard it.
The thing is
I can't log into yahoo mail but can go into everything else
can't go to gmail, bravenet.com or angelfire.com where my site is hosted. I worked on the site for 4 to 6 hours and now I can't check or do anything.

here is my log

thank you for taking the time to read this


Logfile of HijackThis v1.99.1
Scan saved at 16:56:36, on 21-Aug-2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Creative\Shared Files\CamTray.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Users\Lauren\Program Files\BitTorrent_DNA\dna.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Last.fm\LastFMHelper.exe
C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\M... Read more

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Logfile of HijackThis v1.99.1
Scan saved at 3:43:54 PM, on 10/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Tre... Read more

A:Something's wrong. HJT posted

NOTE: If you have downloaded ComboFix previously please delete that version and download it again!

Download this file :

Double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you. Post that log

Do not mouseclick combofix's window while its running. That may cause it to stall

Download Superantispyware (SAS) free home version


Install it and double-click the icon on your desktop to run it.
· It will ask if you want to update the program definitions, click Yes.
· Under Configuration and Preferences, click the Preferences button.
· Click the Scanning Control tab.
· Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others as they were.
o Click the Close button to leave the control center screen.
· On the main screen, under Scan for Harmful Software click Scan your computer.
· On the left check C:\Fixed Drive.
· On the right, under Complete Scan, choose Perform Complete Scan.
· Click Next to start the scan. Please be patient while it scans your computer.
· After the scan is complete a summary box will appear. Click OK.
· Make sure everything in the white box has a check next to it, then click Next.
· It will quarantine what it found a... Read more

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OK i haven;t actually got one yet but am thinking about getting one. How do i know which one to buy and does it mean i have to replace everything including the extra ram i recently added?

Here is the info on my computer

I MEDIA 5055
Window XP Home Edition

Columbia GX (GA-8SIML) Ver 1.0 µATX motherboard
Name: Columbia GX (GA-8SIML) Ver 1.0
Type: µATX motherboard
Manufacturer: Gigabyte

If you need any other info just let me know

A:New Motherboard (Sorry if in wrong place)

Whats you're goal in replacing the motherboard?

Since you have an older system you would need to upgrade nearly everything if you are looking to get a more modern system. Selling you exisitng system and buying/building a new one would be the smart move.

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My download keeps going to the File Explorer. I need it on the desktop. What do I need to do? Could someone help me please.


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Hi, has anyone ever experienced this, in Win XP?

I'll try to explain the best I can... my father (on his computer), was playing around with his taskbar putting it on the sides to see if he'd like there, I guess...

Now he's got repeats of his icons from the desktop sitting on his taskbar, fullsize. We tried to delete them, but if we did, they would also delete the twin that's on the desktop. I found this too be so weird, his taskbar is now about an inch and a quarter high, and we could not reduce it.

Has anyone ever seen such a glitch?

I don't think a restore would do anything, it being icons...


A:Icons in the wrong place?

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Okay, I've checked everything I know how to, but cannot figure this out- I'm only putting this here because what I'm hearing comes from the sub of my Logitech z-5500d setup.

Often, when I plug in a USB cable, or touch anything metal to my case, I hear a "click" out of the woofer. I also hear it when I switch speeds on my ceiling fan.
Or when the washing machine switches from wash to spin. (The fan only does it switching from "hi" to "medium," not from med to slow.

Multimeter shows no faults anywhere on/in the case. Any electricians out there?

A:What the ??? Short? Wrong place?

I had a subwoofer on my home stereo once that would pick up CB radio jibberish from time to time. When the AC would kick on in the house in the summer I would hear a pop from the sub, etc. etc......turns out the AC plug in the wall was not grounded. At least that is what fixed my problem...

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Could anyone tell me the best utility for fixing the registry/broken links/shortcuts etc in XP Home. My computer has become quite slow and I think I may have a lot of rubbish cluttering up the system.I do tend to trial a lot of progs and then uninstall them.

A:This question may be in the wrong place

Personally I would not 'fix' anything in the Registry. Yes there may be a few broken links but they will be taking up minimal space and will probably not cause your system to slow down that you would notice.. Better to defrag your hard disc and run something like Cleanup! to clear out your temp files etc.

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if the mods would kindly move this post into the correct forum, as i'm unable to post there myself!!

up until today my pc has been working fine, but i have had a few virii detected by AVG that it said it had healed. now i cant browse any web pages to do with virii or anything remotely linked to it as my web browser closes down totally, this is if i use IE, firefox or opera, for instance i cant open the hijack this log forum as my window just shuts down!!

if i try open AVG it gets as far as the grisoft opening page then shuts down before i can do anything, same with system restore, if i click that it tells me it has been switched off through group policy and to contact administrator, for which i have administrator rights on this pc.

i can open every window from control panel, except administrative tools, if i try it just shuts the window down totally, this even happens if i boot up into safe mode, nothing that i know of will help, but then i'm not a pc whizz-kid!!

please help me, i have posted a hijack this log, hopefully someone can stop me throwing my pc out the window in frustration!!

thanks in advance

Logfile of HijackThis v1.99.1
Scan saved at 00:08:51, on 17/03/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\Syste... Read more

A:please read even tho i know its in the wrong place!!

To get help faster it would be best to place your thread in the proper forum. For this question it should be placed in the HiJackThis Log Help Forum. :)

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A friend has just created a new subdomain of his existing site. If I go to http://www.newsubdomain.existingsite.com, I see the host's generic "new site will be available soon" message. BUT if I go to http://newsubdomain.existingsite.com (that is, the same address, but without the leading "www."), I wind up on the site for some perfectly innocent-looking automotive specialty parts distribution company. (It looks like they mostly sell to retailers, not the public, so it makes no sense at all for them to be complicit in this apparent hijacking, although someone could have put something malicious on their site, I guess.)My computer is a laptop running WinXP Pro. AVG, spybot and Ad-aware scans find nothing amiss. The machine has no other symptoms of any kind of infection, afaict.The problem shows up regardless of whether I use Firefox or IE, but another machine on my home-network does NOT have this problem, so I know it's not a case of my ISP's DNS cache having been poisoned. I did run ipconfig /flushdns from a command prompt; that didn't fix it.Could this just be some simple corrupted record somewhere, or must we conclude a malware infection?TIA!!!

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I got broadband last week and we're only allowed 2GB monthly usage limit (hehe, well it is cheap). I was wondering if streaming videos counts towards this, like does it take up disk space? And is there any chance of viruses? Thanks, pretty random, but I'd like to know.

A:ok this is probably the wrong place, but...youtube


Yes that will count towards your 2GB monthly allowance...everything you get from the internet will count (emails, webpages, videos, music etc).

It does take up disk space but once you clear your temporary internet files, that will solve the problem.

As with the risks of internet use, there is a chance of picking up spyware/viruses by downloading content....but the chances are far less with reputable sites.

Hope that helps :)

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I have WINDOWS XP, and can't figure out what other topic this question might belong in...

I don't know when or how it happened, but two file folders MY SHARED DOCUMENTS and CARRIE'S DOCUMENTS are now in MY COMPUTER.

MY COMPUTER, where it shows the drives. I am pretty sure it never had yellow folders in it before.

I think they should be in C DRIVE? There is a MY DOCUMENTS in C Drive, but it has nothing in it. I'm the only one who uses this computer, but apparenty everything saved goes into CARRIE'S DOCUMENTS. SHARED DOCUMENTS has various folders in it that I suppose would be shared by all, if others used the computer, too.

I've tried dragging them there (or anywhere) but only shortcuts appear in the new area. The folders still say in MY COMPUTER. They won't copy and paste.

When I open something, like in WORD, etc. I can still find them, just they are under MY COMPUTER.

So, they still work, it just seems strange, like they shouldn't be in MY COMPUTER. Unless I have totally missed this for the past year, I don't remember ever seeing them in there before. I take pictures off my memory card with a removable drive, which shows up as F drive, so I look in MY COMPUTER to click on this, all the time.

What happened and how can I fix it? Actually, since it seems to work this way, the only reason to fix it seems to be it looks odd this way.

~ Carrie

A:Folders are in the wrong place

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While trying to install a new graphics card I had to unplug a cable.

I am not sure that I put it back in the right place.

There are 2 sockets.

One reads "jp7 spdif"

The other "jp3 usb"

I have tried the plug in both sockets, but nothing seems to be wrong either way.

Where should I put the plug?


A:Plug in the wrong place?

What does the other end of the cable connect to?

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My download keeps going to the File Explorer. I need it on the desktop. What do I need to do? Could someone help me please.


A:downloading to wrong place.

Hello jjj62, and welcome to Eight Forums.

Is this from downloading in Internet Explorer?

Internet Explorer - Change Default Download Location - Windows 7 Help Forums

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I have a POP UP VIRUS, it seems. Every 5-10 seconds, I get that pop-up sound, and even though I have a pop-up blocker, some get through. One in particular is called "dcads"

Found original problem. Was BHO in registry.

However, it is STILL happeneing.

Strange things are popping up and disappearing also. GRRRRRR...

Can Someone look at this registry and see what may be the cause?

THX in advance!

(Also ran Vundofix and no infected files were found. Adaware and Spybot did not find it either.)

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:27:45 PM, on 11/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Pr... Read more

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apparently i'm an idiot with internet access..
a very bad combination to be sure.. ;__;
here is my HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 10:53:37 AM, on 10/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\P... Read more

A:Sorry! Posted in wrong area..

i forgot to mention that the "infection" (i guess this would be the best way to describe it) has made it impossible for me to get online. thank you. =__=

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For some time now I have had no sound. I think I might have plugged the sound connector into the wrong hole. On the back of my Dell Dimension #2350 PC are 3 holes (one pink, one light blue and one real dark blue). I currently have it plugged into the pink hole & was wondering if I should try one of the other two.

Have I got it connected in the right hole now or would I hurt anything by moving it to one of the other two holes?

I am a beginner and would really appreciate any suggestions and/or help as I really miss the sound, especially on e-mail cards I receive.

A:Have I Got Sound Connected In Wrong Place?

It would not hurt the computer or your speakers to plug it into the other holes.

Make sure your speakers are plugged into the wall (if they are that type of speaker), make sure they are turned on! And turned up! Put in some music, play it, and then plug the speakers into the different ports and see if they work.

If they still don't, let us know and one of us can walk you through it!

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Normally the Quick Launch is located right besides the Start button, but the one on my w7x64 is away from it and the space between the Start button and the Quick Launch area appears to be the task bar where icon(s) is placed whenever program(s) is launched. How can this be corrected? The os is W7 Ultimate x64 SP1.

A:Quick Launch at wrong place

Hello Churin,

Step 8 in OPTION ONE in the tutorial below can help show you how to drag Quick Lauch all the way over to the left side next to the Start button.

Quick Launch - Enable or Disable

Hope this helps,

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My computer wasn't messed up when i first starting using it, but one day I turned on guest and i just started getting used to it. so i always used my guest file and all but a big problem happened some how. instead of my main account (Ben94), Guest became administrator. Now i cant do any features including:
* make new account(when i type something like TEST, it says: you cannot use .,{[}]!?,etc in a account name)
*cant change account types( because i cant make a new account)
* cant give passwords to accounts
* guest cannot check internet connections but ben94 can, but ben94 cant do anything about connections because its a standard account

they are a few things to add to that list but i dont want to go off topic. if there's anyway to fix this, please tell me.

A:administrator problems(sorry if this is in the wrong place)

Quote: Originally Posted by ben94

My computer wasn't messed up when i first starting using it, but one day I turned on guest and i just started getting used to it. so i always used my guest file and all but a big problem happened some how. instead of my main account (Ben94), Guest became administrator. Now i cant do any features including:
* make new account(when i type something like TEST, it says: you cannot use .,{[}]!?,etc in a account name)
*cant change account types( because i cant make a new account)
* cant give passwords to accounts
* guest cannot check internet connections but ben94 can, but ben94 cant do anything about connections because its a standard account

they are a few things to add to that list but i dont want to go off topic. if there's anyway to fix this, please tell me.

On the remote possiblity, do you have a backup from before the problem existed?

do you have a win 7 dvd to do a repair install?

Please run a system file check

(type cmd in search>right click and run as admin>sfc /scannow

let us know the results


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I Just updated my bios from R1-B4 to R1-C0 and i havnt seen any differnce, bios options are the same, pc still has buggy boots before getting to Operating system select,
so what would a bios update do exsacly?

A:BIOS Updated But.... (Sorry If In Wrong Place)

I can't say without seeing the release notes on the bios update, Generally they will only fix one problem at a time. Often it's compatibility for hardware that you may not even have. Meaning you will be unaffected by the update at all.

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I have problem with JS/Kryptik.I trojan, posted at http://www.techsupportforum.com/foru...ml#post6485610, 72 hours past, without answer. I ask myself am I posted at wrong place?

A:JS/Kryptik.I trojan Wrong place?

You posted in the right place, but you forgot to include the requested log files. See here for details: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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Sorry if this is in the wrong place, but I have 4 endusers with this infection and am at ropes end. Is this also a good time to format the bckup HDD?All instences of the rbot were detected by SW Dr.Well heres the log from the latest edition to the network. Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:27:25 PM, on 11/12/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16915)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\COMODO\COMODO Internet Security\cmdagent.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exec:\drivers\audio\r211990\stacsv.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS&... Read more

A:Backdoor.rbot log, probably in wrong place

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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F4180 will not print
No error lights.
Connections are OK.
No tray jam.
Ink OK.
When I click to print I get the usual "Printing to HP 4100 Series"

then nothing.

A:Printer question? Sorry if wrong place.

Try deleting the printer, reboot, and then reinstall it.


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I've installed a windows to go on my USB driver. It works well, but only doesn't work on my own home computer.
The symptom is that it will boot from my hard drive(I've already set the BIOS to boot from USB drive).
I've checked the BCD file in my USB drive, it's normal when booting from other computers. But on my home computer, it will be replaced by another file, which contents are exactly same as BCD file on my hard drive. I don't know why.
So it there anyone who knows about the boot process of windows to go? And how could i solve this problem?

A:Windows to go boot from wrong place

Is there any body who can help me?

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I'm trying to use robocopy for mirroring my most important files between two computers. Except for one issue, it works as expected.

I'm trying to copy the complete "Documents" directory. Previously, this was called "My documents" and contained for example "My pictures". Now it doesn't, and I like that, but robocopy don't. Somehow it still searches for these directories, and of course can't find them. Seems robocopy needs a fix, or am I missing out on something here?

A:Robocopy looking for my directories in the wrong place

When I use robocopy, I use it in a text based batch file. So, as long as your paths are correct in the batch file it should go exactly where you tell it to. I haven't noticed any issues doing it this way with Windows 7.

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To put if breifly I was wiping the cmos after some trouble I'd had with my PC, I got distracted and when I went back I powered up the computer with the cmos jumper still in the wipe position. It won't boot to windows and seems pretty messed up, anybody know if how I could get around this?? I'm I right in thinking I could flash the bios, I haven't personally done that before so if somebody could speak me through what to do I'd be most appreciative...

Thanks in advance,

A:CMOS Jumper In Wrong Place, What To Do?

Have you switched the jumper back to the correct position?

Does the computer POST? Do you hear a beep or see anything on the screen?

:wave:Welcome to TechSpot:wave:

Would you please take a few moments to read the following. It will help to make your Techspot experience a more pleasurable one.

Techspot FAQ.
A message for all newcomers.
SNGX1275`s A guide to making a good post/thread.

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I have a Dell Dimension 4600 with Windows XP Pro. I have just changed my email host to lunarpages.com, and configured a new (IMAP) account in my email client Outlook Express per lunarpages instructions. I am able to send and receive emails, but the sent mails are being saved in the ‘Sent Items’ folder in Local Folders rather than in the IMAP account. Anybody know how to make them appear in a ‘sent items’ folder in the IMAP account? I’d ask tech support at lunarpages, but they’re gone until Tuesday.

A:OE sent emails saved in 'wrong' place

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I am on Windows 8.1, with an UHD resolution. I am pretty sure that is the reason for this problem.

A:Taskbar arrow in the wrong place

Bump. Anyone?

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I guess now that I think about this more...it's more a software, O/S issue than hardware...

A Gateway Laptop NV78 (Core Duo, 320GB Drive, 4Gb DDR)
It's running Win 7 Home.

After the last windows update, the trend micro put up warning screen that said only "an infected file on Drive C is causing a problem" or words to that effect.

It never identified the file by name (which is Odd because in the almost 10 years I've been using TM, I've never seen that happen)

I tried to roll back to the restore point Windows Update set before installing the latest update and that's when the wheels fell off.

Next start up...wouldn't accept the password. Or it would...or it wouldn't.
Half the desktop disappeared. (The Icons were gone)
It was becoming extremely unstable.
It was intermittently shutting down.

Stupid me...I ran the recovery system that's on the Windows install disk and now the computer is essentially, if you attach a rope to it, a boat anchor.

When I ran the "recover startup" option from the menu...it did it's thing and when it finished, it shut down, did a restart, and it appeared that it was going to work. I got a message on the screen that said "Windows is starting services", which sat there for about two minutes, then the message said "setup will continue after restart"...which became an endless loop

Clearly I want to replace the O/S but before doing that...Is there a program out there that I can load onto an ex... Read more

A:Originally posted in wrong category


Problem Solved.
I downloaded a freeware Linux program called UBUNTU.
Burn it to a DVD (NOT a CD as it says on their website).
Boot from the DVD drive on the lap top...run the program.
Mount the internal (C) drive
Plug in external drive or thumb if you have space on it
Then mount the external...

Copy from C/Paste to external...done.

Now I can reinstall Windows...

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http://forums.techguy.org/windows-xp/943433-xp-vista-networking.html Don't suppose you guys could move it or anything. Thanks

A:Posted a thread in the wrong forum

i have moved your thread to the networking
you can click on the report button on each post - and request the post moved - that goes to all moderators

I have closed this one

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Hi, I tried using I tunes as i normally do and i got an error saying: "Missing files. Please re-install to fix this" <-- or similar to that

I tried uninstalling it and download a new one.
When i uninstall it, at the endd of the installation i recieve a "Software has encountered a problem and needs to be closed <report> <Do Not Report>"
BUT it does uninstall and i need to restart.

I restarted and made sure i deleted my folder in c/iTunes <intallation directory>

After that i downloaded a FRESH .exe from apple and re intalled it.
After installation is done, i get the same error:
"Software has encountered a problem and needs to be closed <report> <Do Not Report>" everytime i try to run the program now.
(No more missing items problems now...)

I tried running adaware and hijackthis. and these are my log files:

Note: Ive uninstalled and installed alot of times already and i cant see to find the answer to fix it.
Note2: all of adaware infected files were deleted and i rebooted aftewards. and re-scanned and rebooted.

ArchiveData(auto-quarantine- 2005-10-27 13-22-33.bckp)
Referencefile : SE1R72 26.10.2005

obj[0]=MRU FileReference : C:\Documents and Settings\Clair Glover\Application Data\microsoft\office\recent\2005tabella1comm2.LNK
obj[1]=MRU FileReference : C:\Documents and Settin... Read more

A:Sorry i posted in wrong area - ITunes help

Your log is clean...

1. Don't post logs from other programs unless asked for
2. Don't wrap your posts in code or quotes.

The Adware log you posted means absolutely nothing...as that's just listing the MRU list (Most Recently Used)

Your issue sounds related to a problem with Itunes and not malware. Let's run a scan to be sure...

Please run an online scan at http://www.pandasoftware.com/products/activescan.htm
Make sure you click the ?Free Online Virus Scan? in the upper right hand corner of the page under the Free use Activescan header. We do NOT want the default spyXposer scan.
Once it has finished save the activescan log. Then post that log in your next post.

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Hi I have a x250 where the mouse courser sometimes drift because of the trackpoint. This is irritating in it self, but what is more irritating is that trackpoint seems to disable the trackpad when it is active/drifting. this means that gestures like two finger scrool does not work as long as the trackpoint is drifting. My old thinkpad did not disable the trackpad when it was drifting. Does anyone know how to fix this problem? Best regardsBrian

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Hello dharmatech
Welcome to TSG.
When something like this happens you can click on the little red tri-angle (top right corner of post) and ask one of the mods to remove the post for you. You don't even have to tell them how beautiful, wonderful or handsome they are as they are such a dedicated bunch they will just do it for you.

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A:Fonts - posted in wrong area

Are you saying that you would like that thread moved?

If you do, go there and click on the red triangle on the top right of your first post and there you can ask to have your thread moved.

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Dear all gurus and staffs,When I run HijackThis, this came out:It has something to with the windows host files. I suspect that my pc has infected with a virus/malware as previously I installed some games (so silly of me) in which after rebooting, my mcafee antivrus is disabled. When I enabled it, it changes back to the disabled condition in matter of seconds. But surprisingly, after a few reboots, the Mcafee antivirus turns back to normal. However, the popup still comes out whenever I run HJT.So I quit the scan and instead, downloaded and installed MalwareBytes' Anti Malware and removed a few infected files and registries.MalwareBytes' Removal Log:Registry Keys Infected:HKEY_CURRENT_USER\SOFTWARE\209K1I9HN8 (Trojan.FakeAlert) -> Quarantined and deleted successfully.HKEY_CURRENT_USER\SOFTWARE\XBV6RD5SZF (Trojan.FakeAlert) -> Quarantined and deleted successfully.HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.Files Infected:c:\Users\xiandagreat\AppData\Roaming\avdrn.dat (Malware.Trace) -> Quarantined and deleted successfully.I also used Spybot Search and Destroy but there are no suspected files.After that, as requested in the preparation guide, I have downloaded and used the DDS Tool.Here are the logs:DDS (Ver_10-11-27.01) - NTFS_AMD64 Run by xiandagreat at 16:59:16.05 on 03/12/2010Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_22Microsoft Windows 7... Read more

A:Something is wrong which I cant explain. (DDS logs posted)

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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This is my results and I dont know what to remove and what to keep. It says to post the results to a forum. If this is the wrong forum, can someone please lead me to the correct forum? Thank you in advance

Logfile of Advanced SystemCare 3 Security Analyzer
Scan saved at 10:51:42 AM, on 3/15/2011
Platform: Windows XP (WinNT 5.1)
MSIE: Internet Explorer v8.0 (8.0.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINNT\Explorer.EX... Read more

A:If this is the wrong place for this, please guide me to the correct spot.

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum.
We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.
If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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My Google links are redirecting. can i get help?
what should i do next?

A:google links redirects to wrong place

Hi and welcome to BleepingComputer The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Result... Read more

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