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Microsoft Update perpetual loop on step 3 of 3 Computer is hung in loop

Q: Microsoft Update perpetual loop on step 3 of 3 Computer is hung in loop

I had auto update for Windows Vista turned on and at some point it updated this latest update, and when I shut my computer down and restarted it I got into the same loop. I have done some research and found out that this is happening all over the place and Microsoft put out a flawed update. I found a forum with the solution, but you need to get to a command prompt. I can't get there because my HP pavilion only lets me get to one after windows boots? Well vista can't boot because of this loop, ergo I can't get to a command prompt to fix the problem! Microsoft URL for the fix is http://support.microsoft.com/kb/949358 but none of the remedies listed on this page will work on mine. SO I am UP a CREEK for NOW. Any suggestions at this point would be greatly appreciated. I am currently using a system utility supplied on my computer to back the whole thing up, but through a USB port it is taking forever.


Preferred Solution: Microsoft Update perpetual loop on step 3 of 3 Computer is hung in loop

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Microsoft Update perpetual loop on step 3 of 3 Computer is hung in loop

Can you get into Safemode by tapping the F8 key immediately on startup and using arrow keys to select safemode and hit Enter key.

Did you get a Vista disc with the operating system on it?

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Okay I have done just about everything... googled, binged, yahooed and alta vistaed all kinds of questions about updating vista's service pack 2, and I still cannot get past "service pack did not install reverting changes do not turn off" screen. -- Its like a microsoft created a self perpetuating virus... I cannot boot from a boot disk and recover to a prior date -- it has none listed on the computer because I did a clean install from a clean hard drive that I formatted.

About the only thing I can do is boot to an XP partition on the HDrive that I loaded for emergencies on a recovery D: area -- I CANNOT get into vista no matter what I do. Is there anyway I can go into the other OS delete these virus service packs and get it back to SP1? I would actually have to do it when I am in XP because I cannot get into VISTA at all... I had everything running smoothly and perfectly before this last try to update. I had it happen once, but after about an hour it got out of the loop. Far be it from me to TRY to do legitimate updates to Vista and get it to the next SP.

What the heck is going on! Microsoft has nothing to fix this? They have to be the only software package that eats itself from the inside out on regular updates? This has had to have been addressed before. I went through threads here and elsewhere and the answer is not simple or non existant. How can you just do regular updating and the computer just goes into a perpetual loop -- can anyone get me a straight an... Read more

A:Service Pack 2 Update Perpetual Loop!

Since it is a fresh install and you have nothing to lose
reinstall it. Sorry but there is no other way to do it.
Also do the updates before you put your anti virus in.
I had trouble too.I just turned off my AV and it went
in with out a problem.

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I'm running Vista HP with SP2. The update package from 9/8 keeps hanging on the "Stage 3" part. It is in a loop where it is in the configuring updates mode for a while, then does a restart. Next time through, the same thing. It has cycled through this at least 10 times without finishing the updates. What's the problem?

A:Update installation hung up in a loop

Restore system to any previous checkpoint and try again install updates but from Microsoft Download Center.Difficult to say whats cause this:it wouldby any uncompatible hardware,drivers or software.I recommend update all drivers before updating

MS about loop:
The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista

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Good day,
I have an Hp desktop running Windows 7 sp1 Home edition..   started auto update on the 13th,  when i got home later that day it was stuck at 33 percent or so.  left overnight 10 hrs.   no progress.  Shutdown and restarted not a great option but, unit would not do anything else..   Now it tries to install for an hour then does a roll back to previous. It will finish that after 1-2 hours. Then go into shut down.. will never shut down left it for 24 hours no result.. restarts and will be in the loop.  Safe mode same results.   If I can avoid rebuilding it would be great but.

A:Windows 7 Update from Friday Nov 13th Failed Now Hung in loop

If you have System Restore enabled tap F8 at boot and select Repair Computer in the options then do a System Restore to a day just before the update.

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Hi Folks

Hopefully someone out there will be able to give me some advice/guidance to help me sort out a friends PC.

Last week a friend left his grandkids using his PC (fatal mistake I can here lots of you say!!! lol). After they had left, he went to his PC & found it still logged onto MSN & loads of other IE windows (he didnt pay any attention to any of the open windows).

He closed everything down & turned off his PC.

The following day, when he booted up his PC it went straight to the 'Safe Mode' option screen (the one with Safe Mode, Safe Mode with Networking, Last Good Known Configuration etc options).

Irrespective of which option is selected, the PC starts to load and after 20/30 seconds reboots itself & comes back to the 'Safe Mode' screen so he is stuck in a perpetual loop.

It is at this point that he asked me for some help.

As a starter, I thought that we should try to do a repair installation of XP.

After inserting the XP setup disk (XP Pro with SP2) & rebooting the PC we get the following error:

File \i386\biosinfo.inf could not be loaded

The error code is 32768

At first I thought that his XP setup disk was corrupt so tried it on my own PC just to make sure - this turned out to be incorrect as the setup progressed as normal.

I tried the disk again in my friends PC & got exactly the same message.

My gut feeling is that the hard drive is goosed (its an ExcelStor 160gig SATA) - does anyone have any ideas?

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Hi  when I power on my laptop I get the Acer wording  and the circles but then it won't go any further has anyone got a solution?

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from a Google search in know quite a few people have had this problem with the System repair. wondering what I can put into the command prompt to simply wipe the operating system & save me buying a new hard drive ..
X:\windows\system32> thats what I get & cannot alter it, what can ifollow it with to format the drive ?? , ive tried everything else, nothing works .. Thanks in advance ..

A:Win 7 perpetual repair loop

Since you need a Win 7 install disk to do a clean install...inserting that after changing the BIOS boot option...should enable a clean install of Win 7.
If you can't get into BIOS to change the boot options...I suggest using the either motherboard jumper to short the CMOS battery or removing the battery for a few minutes and then reinserting...this should reset the CMOS settings and break the loop, IMO.
Of course...if your hard drive IS the problem, all of your efforts to avoid replacing the current drive...will be in vain.

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PC emergency! If anybody can help me with this, I would really appreciate it.

So when I power up, I get the black Windows Error Recovery screen, with the options of safe mode, safe mode w networking, safe mode w command prompt, etc etc, to start normally. In the past, when I pick "start normally" everything starts up just fine. Well, now, no matter which of these options I select, I am automatically redirected (after 20 seconds of total darkness) to a blue screen that appears for a few fleeting seconds that starts with:

"a problem has been detected and windows has been shut down to prevent damage to your computer......." It says a lot more, ending with something about "preparing for crash dumping/physical memory dumping" or something like that...Anyways I couldn't catch it all because the screen disappears as quickly as it appeared and goes right back to the black Windows Error Recovery screen which goes back to the blue screen after 25 seconds etc etc etc and hence the perpetual loop of madness.

The only numbers I caught were:
Stop 000000051 000000001 389226008 000000068

I am 2000 miles from home so I don't have any startup discs or anything with me. If anybody has any high tech advice to offer a very low tech person on this matter, it would be greatly appreciated.


DELL Latitude D620
Windows Vista

A:Please Help! Perpetual Loop of Black and Blue!

If you have nothing to fix it with, I'm not sure what can be done. You have a corrupt registry. The directions usually involve booting from the XP CD to fix.

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hi, I'm trying to turn my laptop on but it keeps shutting itself down and restarting with the message: ' Configuring updates. 3 of 3 0% complete'
It then shuts itself down again and goes back to that message.

I'm desperate to get a file off my laptop but this just won't stop happening. What on earth can I do? Any help is GREATLY received!

Thank you so much

A:Configuring updates - in perpetual loop

Can you start your notebook in safe mode (F8 at start-up > safe mode option)?

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My problem is either two-fold, or I have two problems.

1/ When Google search results appear, clicking on the results takes me to pages trying to sell me fake anti-virus software. I use Firefox.

2/ After running a Malwarebytes Anti Malware scan, it said I needed to restart my computer. I clicked OK, and then the computer read "saving your settings." It then entered a continuous re-booting loop. Now, the only mode that works is "[F8]>Debugging Mode" (win xp). All other startup modes, including Safe Mode, reboot over and over.

Please Help, Thanks!!

-DDS scan runs, but does not provide a log upon finishing.-

GMER report attached

A:Google results redirecting + Perpetual Boot Loop!

BUMP, please

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I have a problem. I have an ACER Aspire E 15 computer (new). Upon a restart it is caught in a perpetual loop. The message on the screen is and has been for the last hour ?Getting Windows ready Don?t cut off your computer? I tried to cut off all power but since the battery cannot be removed, that was impossible. Is there any combinations of keystrokes which will give me back control or do I have to wait for the battery to drain all the way? Please help????Randall Parks 

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Help! I can't get my laptop (Yoga 900 13isk2) to load Windows 10. It continually crashes with the following warning: Here is a video to show what's going on: https://www.youtube.com/watch?v=N-ulJep9I4M There is no way to enter safe mode and the laptop crashes and restarts before I can log on. System restore did not work. What is Netwtw04.sys and why is it causing my laptop to crash? Who else is affected by this issue? Thanks

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First of all I'm not sure if this is in the correct forum...wasn't quite sure where it fit in.

I have Microsoft Automatic Updates enabled. I get a notification that updates are ready to install, in particular it's the Microsoft Virtual Machine. I run the update, and get an error message:

Microsoft VM
This setup will only upgrade over an existing version of the Microsoft VM.

I click OK and it says I need to restart the computer...when I restart, it's telling me I need to install the update again! I've read a couple of posts regarding this, but they seem pretty outdated and don't really apply to my operating system. The Microsoft support site just confused me more...

I'm running Microsoft Windows XP
Media Center Edition
Version 2002

Thanks for any help anyone can provide,

A:Microsoft Vm Update Loop

The Microsoft Java Virtual Machine was discontinued in 2001 in response to the Sun Microsystems lawsuit. Your build is dated 2002, I would delete the update and ignore it.

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I'm posting this from a computer at the library about to close so I won't be able to check this until tomorrow. I have a Compaq Presario 2000 with Win XP Home and 1 meg ram, a couple of years old. I started having several problems including maxing out CPU usage which finally culminated in producing a startup loop so that I cant boot up all the way. It gets to a certain point in the starupt routine and shuts down then begins again. I have tried to do this from safe mode with the same result. I know I've got other problems to deal with once I can get in but I must get through this startup loop first. What should I do? TIA

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windows xp home edition.
computer froze had to manually shut system down. When I rebooted I was in the dos screen with the opt to boot back up in safe mode, last good config or normally, each time I get the scary blue screen flash (unable to read). I was hoping that I would not lose what I have in my "c" drive. Really fearful that important stuff might be lost.

Any help would be wonderful. thank you


A:Hung up in dos reboot loop

F8 and near the bottom is an option not to restart on error

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I have tried everything on YouTube and elsewhere on how to resolve this issue and nothing has worked. I did the command prompt technique of creating a backup dir and regbackup to no avail. It just looks over and over again no matter what the selection is that I make. I can't even get it into safe mode. The only thing I can access is the command prompt. That's it. I don't have a disc drive for the laptop anymore. HELP!

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I'm using "3" Broadband, which doesn't have it's own email, so I am using my Hotmail addresses and download these through the Outlook Connector programme, which is not very satisfactory at the best of times.

This morning when I opened Office Outlook, I got a message saying I had to update Outlook Connector, which I duly did but now it seems to be in a loop and I still get a message to download the update, even though I have done so, so the update has obviously not updated properly.

Without this updatge I cannot read any new emails through Microsoft Office Outlook and I have to go to my Hotmail account.

Does anybody know how to fix this? I have Windows Vista and my firewall is Comodo and my antivirus is Avira.


A:Microsoft Outlook Connector Update does not update and becomes a loop

This is what happened last time - I posted more or less the same question and then the Connector decided to work, but only after I had updated it about 4 times!!

So, once again, I don't seem to need anybody's help, but thank you for reading this, if you have.


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I purchased the registry repair tool and ran the clean up memory problems option.

It went through some changes and was set to auto restart after repair. That was the last time I was able to run windows with my computer.

When it is at the "step 3 of 3) it is not allowing any access to the computer (ctrl-alt-del does not work). Then it cycles again for another reboot - only to be in the same situation.

If I do a hard power down, it will restart to the options of "start windows normally" or the recommended "repair and diagnosis" options.
I ran the "Startup repair" and it gives the "Unspecified changes to system configuration might have caused the problem" with a Repair action: "System files integrity check and repair"

How do I do the integrity check on the system files?

Please advise...

A:infinite loop on (Step 3 of 3) in boot cycle

For now and the future do not use tamper with registry unless you are quite knowledgable. To try to fix this problem, try to get to system restore in safe mode.
System Restore - How to

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installed some microsoft updates and now my comp is stuck in a loop and wont start. it keeps saying "configureing update 3 of 3" i tried system restore but it didnt work, safe mode, safe mode with network and command promt and every other option it gives me. i got no disks with my PC but i can access the recovery centre but nothing there is doing anything either. the only option ive got left is to format.

if anyone can help me out as ive got loads on the PC that i cant afford to lose so i really, really dont want to format unless its absolutley neccesary. thanks in advance.

A:Computer stuck in a loop after update


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Problem: After installing a Internet Explorer update, the computer stated that it had to restart. After restarting the computer loads up to the black Windows loading screen. The screen will act like its loading then the computer will restart from the beginning.

Attempted Solutions: The computer will not start in Safe Mode. It will boot into the Recovery Console command line, but I have no idea what to do there. I attempted a Repair install with the Windows XP disk however it did not fix the problem.

Please help!

A:Computer gets stuck in a restart loop after update

Once you get into the recovery console, type chkdsk /f /r at the command prompt. Restart after this and let us know.

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I just purchased this Laptop yesterday, was installing programs and updates. The updates finished installing, asked me to restart the PC which I didn't do right away because I was installing programs. One of the programs asked me to reboot into safe mode so I did. When the PC rebooted, it said the updates were installed 100% but then says SOMETHING ALONG THE LINES OF "Updates failed...reverting changes". This loop as been going on for hours now.

I have had success in getting into the BIOS by pressing F12 upon startup. I tried changing the boot order to boot from my bootable startup repair DVD but it didn't work!

I'm really frustrated and I hope my laptop isn't bricked on the 2nd day I bought it!

Any help/suggestions will be highly appreciated and replied to ASAP!

A:Locked out of computer with failed update loop!

This is the 1st image of the updates being applied 100% upon restart of PC:
The 2nd image of the failed update screen:

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i was in the middle of installing the sp3 update and the compuiter shutoff and restarted and now will not load into windows at all i just see the loading screen for a sec and it restarts again. safe mode is the same just restarts. is there anythign i can do becides reinsatlling xp again?

A:computer stuck in contiguos restart loop after update.

If you do a reinstall, try repairing (boot from XP CD, choose repair, then automatic repair). Don't try it if you have a large hard disk ( >128GB) AND your have an XP CD doesn't have SP1 or SP2 on it.
Two things you can try, but I doubt they'll yield much. Boot into XP CD (again has to be SP1 or later if your hard disk is >128GB), click repair, and get into recovery console. log into your xp installation, then run
chkdsk c: /p
then type exit and press enter. If the continuous boots aren't gone then i guess there's no option but to do repair-install. (or perhaps wait some - maybe another member of the forum has other suggestions)

P.S: You can run into other problems if you have a SATA hard disk (like no hard disk detected) - if that's the case, press F6 at startup and insert a floppy with the SATA drivers.

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Hello, I have encountered a troubling problem with my ASUS Windows 8 Laptop. Every time I turn on the laptop, it says "Preparing Automatic Repair", then goes into complete black, then the Blue Error screen shows up for about 1 second, then restarts and the cycle keep repeating itself. I am unable to boot from a recovery USB drive, so I an unable to get to the Advanced Startup menu. The laptop did not come with a CD.

Any help is appriciated.

A:Windows 8 Automatic Loop/Blue Error Screen Loop

Hi Kenzilla02 & Welcome to the forums ^_^,

Could you please post a photo of the Blue Screen so that we could see if there is anything which can help us in diagnosing the problem. You cannot get into the Safe Mode as well?

Anyways, you would need an installation disc for the repairs and to check what is going on.
Let me know how it goes ^_^

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I'm working in Matlab but I'm hoping the principles will be the same for most languages. Here's the problem:

I have a for loop:

for i = 1:10

This will execute the code for i=1 to 10.

But inside the for loop, i have a while loop. I want to increase the variable "i" while inside the while loop:


while (certain condition is true)
{ -certain code-
i = i+1

But in matlab, whenever I come out of this while loop, the for loop ignores the changes to i in the while loop and keeps going from where it was before the while loop began.

Is this similar to what happens in other languages? Does anyone know a way around it?

A:Solved: How to increase a for loop variable inside the loop

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Hi everyone, I have a Sony VAIO vpcEB4L1E.chk Laptop, with a 500 GB HDD , with a Intel core i3-380m processor / 2.53 GHz,with 4GB RAM, running on Windows 7 home premium 32 bit.
Until recently the laptop has been working fine, but all of a sudden it's stopped working. In its simpliest form, the laptop starts up, then it comes to a screen that has two options: Repair Windows using recommended settings, or start windows normally. When selecting start windows normally, the "starting windows" screen comes up, then all of a sudden a BSOD flashes momentarily on the screen and does the whole procedure again. I can't access any of the system restore options, as it loads up the windows 7 background and does nothing else.

I've tried all of the advanced system options after pressing F8 and they all do the same as the normal cycle. When trying to boot into the 3 safe mode options, I get a list of drivers that end in these two:

I've also tried booting Windows from a normal DVD R CD and a 16GB NTFS Flash drive, and when attempting to re-install windows, it hangs on the "setup is starting" page and does nothing else. I've also tried booting from a Wondershare liveboot programme I downloaded and it acts the same way as the windows 7 CD, whereby it hangs on the screen, and up until recently, despite setting the boot options to external device I cannot boot from a Windows 7 CD or a USB flash drive.
Becuase i... Read more

A:BSOD Loop, nothing works and is in a constant loop

It sounds like a hard drive problem (the UNMOUNTABLE BOOT VOLUME is your hard drive).
Try these free diagnostics: Initial Hardware Diagnostics
Start with the hard drive test.

Good luck!

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so this might be a combination of a malware problem combined with something else, not really sure. i really have no idea what the problem is. so here is my situation. my internet was really slow and i kept doing malware scans and got the same thing. here is the logfile of the malwarebytes scan. so i posted this on a random forum. i kept deleting this trojan agent but it would come back every time i did a scan. i didnt have any other viruses because i didnt a full system scan using norton

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\userinit.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\userinit.exe -> Quarantined and deleted successfully.

then i installed some windows updates. after i restarted my computer, i would log in and then windows would log me out automatically. i tried rebooting in safe mode but it did the same thing. i researched other people s similar problems and i thought it might have something to do with userinit.exe so i added that from the recovery portion of the windows xp cd and it didnt work. now im stuck. please help me. i dont want to reformat my whole labtop and lose everything.

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so this might be a combination of a malware problem combined with something else, not really sure. i really have no idea what the problem is. so here is my situation. my internet was really slow and i kept doing malware scans and got the same thing. here is the logfile of the malwarebytes scan. so i posted this on a random forum. i kept deleting this trojan agent but it would come back every time i did a scan. i didnt have any other viruses because i didnt a full system scan using norton

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\userinit.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\userinit.exe -> Quarantined and deleted successfully.

then i installed some windows updates. after i restarted my computer, i would log in and then windows would log me out automatically. i tried rebooting in safe mode but it did the same thing. i researched other people s similar problems and i thought it might have something to do with userinit.exe so i added that from the recovery portion of the windows xp cd and it didnt work. now im stuck. please help me. i dont want to reformat my whole labtop and lose everything.

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This problem started when I accidentally agreed to upgrade to Windows 10 which put that update in my queue. I subsequently cancelled the update but the upgrade remained. This was a problem for me because Windows 7 could not update itself while the Windows 10 update is in the queue and I have important third party software that won't let itself be installed on an un-updated computer. So I am stuck.

I called Microsoft and they were able to (after much time) get rid of the Windows 10 update. However they left me in a never-ending loop of "Restart your computer to install important updates" and my software still won't install. I spent another 2 days on the phone with Microsoft techs and they exhausted their tools and told me reinstalling Windows 7 was my only choice - trying to avoid that. I do have a restore point but it's back in May which is doable I guess but I've had bad luck with restore and am looking to solve this another way.

More details:
* Restarting from the prompt in Windows Update does nothing
* Clicking on check for updates tells me I have to restart first
* I have the original Windows disc that came with the computer, but it is a recovery DVD only and did not give me the option of repairing Windows Update.
* I ran scannow and SURT. Didn't work.
* I have not got any windows error codes
* The only update in my history is the KB947821 hotfix. Something the Microsoft techs did removed the other history
* I uploaded the SFC details file. The CBS... Read more

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Whenever I try to get updates I get the following message:

"Restart you computer to install important updates" and "Windows
can't update important files and services while the system is
using them. Save any open files and restart the computer, and
then try to check for new updates."

This is constant, never ends.

It may be related to the fact that I once clicked on getting
Windows 10 (download later) and realized that was a bad mistake,
because after that MS didn't give me any real choice: either do
it now, or do it in the next 72 hours! I tried to follow some
advice on various forums to get rid of this, but none of my
attempts were successful.

I do NOT want Windows 10 right now, nor in the next 72 hours.

I apparently can no longer get updates, including security
updates, not absolutely sure. The one thing that is certain is
that I am getting this nag screen from "Windows Update" about
restarting my computer, which I have done a hundred times in
the past couple of days.

I need some help.

Thanks in advance.

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New Thinkpad Twist with Win 8. I screwed up my ID and password, after working fine, I cannot log on. I got the ID figured out, but not sure about the original password, so whated to reset it.

Nothing online worked to reset it. I called Microsoft's Tech Support number (got the number from a Stapes tech). They told me they would send a temporary password to an alternative email account. I paniced trying to remember any other email addresses. I remembered setting up a gmail about 10 years ago so I gave them what I thought I remembered.

Then, I had to go through a recovery process with gmail because the ID I gave Microsoft wasn't quite right. I called Microsoft back and told them my story and the correct email address. The guy said he would "call upstairs" and give them the info and they would decide what to do. So far, two days, nothing in the gmail account.

I've gone through every on-line Microsoft pass word re-set I can find. The most common is to type in my ID/email address (**REMOVED**) and then the box with the funny letters/numbers and it says that it's wrong. I'm assuming that my ID/email (above) is correct because it takes that and then asks for the password. And I'm assuming that I can't be wrong on about 20 tries on the funny letters. So much for any assumptions I make.

I can't use the Outlook email on Win 8 or a few other programs on Win 8 until I get my account straightened out.

Any suggestions would be greatly appreciated.



A:Microsoft Account: Stuck in a loop!

Hello Tim, and welcome to Eight Forums.

You might see if the tutorial below may be able to help. Once you reset your Microsoft account password, it will not take effect until after you confirm it with the email Microsoft sent to your alternative email address.

Microsoft Account Password - Change or Reset in Windows 8

Hope this helps,

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Hello all,
I am having an issue accessing the Developer API access page within the Microsoft Security Response Center website (https://www.microsoft.com/en-us/msrc). When I click on Customer Guidance > Developer API access, or navigate to https://portal.msrc.microsoft.com/en-us/developer,
my browser first asks me to sign in and click which account I would like to use. I click my desired account, and it briefly redirects to the Microsoft Developer API Access page, but then after a split-second it redirects me back to the sign-in page. Is it
a requirement to have a specific type of email associated with the Microsoft account in order to get past this? 

Thank you for your help!

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I appear to be trapped in a Windows update loop where updates are downloaded and then applied. But the update fails with the following:
100% complete

We couldn't complete the updates

Undoing the changes

Don't turn off your computer
There must be a fix for this problem

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I appear to be trapped in a Windows update loop where updates are downloaded and then applied. But the update fails with the following:100% complete

We couldn't complete the updates

Undoing the changes

Don't turn off your computer
There must be a fix for this problem

Here is some additional info:
Package KB3194496 failed to be changed to the Installed state. Status: 0x800f0922

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I have a Dell Laptop using Vista that is currently in the update "stage 3 of 3 0%" loop. It will restart and come back to the same update screen again and again.
So far I have managed to use System Restore to get myself back to the log on screen and do everything as normal. Whenever I shut down or restart, I encounter the same problem again.

I?ve read that I have to rename/delete pending.xml file but all I get is access denied messages. Tried using Command Prompt to delete it but again, access denied.

I have no idea what to do to stop the loop happening again.
I dont have any Vista install cds, I?ve read most of the sites that promise a fix but so far with no luck.

Hoping someone on this forum knows how to get rid of the problem.

A:Update Loop

You probably need to revert the pending installs, rather than just delete the pending.xml file.

This is the command to run when booted offline at a recovery command prompt

dism.exe /image:C:\ /cleanup-image /revertpendingactions

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My son cannot access his home school classes because they are blocked with family safety. I cannot find help anywhere. At this point I just want to get rid of family safety and never have a need for a Microsoft account again. Can someone please help me? It shouldn't be so hard to untangle yourself from the family safety account.

A:Error loop with microsoft account. Need to get into family safety asap

Hello expectingrain, and welcome to Seven Forums.

Since you mention Microsoft account, I just need you to please clarify if this is for Windows 7 or Windows 8 first.

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This started today, redirect
loop with Microsoft explorer 11 when login to SharePoint os360. it all works with Chrome and Firefox.
I uninstalled and reinstalled ms Explorer
I cleared cookies
I tried Private browsing
Cleared temp internet files and <g class="gr_ gr_253 gr-alert gr_spell gr_inline_cards gr_run_anim
ContextualSpelling" data-gr-id="253" id="253">cached</g> and databases
nothing helped, please advice

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So I'm sure you guys have noticed this before. On another computer (vista home prem) I updated Windows and it got stuck on the loop when restarted finishing up at the
3 of 3 ( 0 % ) area
I don't have any disk to insert, all I have is another vista ultimate but I don't want to install that on the computer. What can I do? Is there something that I can download to flash drive to boot from to where I could be able to create a system restore? Thanks for all the help in advance.

A:Windows Update Loop

This solves your problem: windows 3 of 3 update loop - Microsoft Answers

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Hey! WIndows 7 will no longer load.
This morning I woke up to a neverending windows update loop.  It will attempt to load Windows 7 and then say 'Failure to Configure WIndows, Attempting to Revert Changes' and this page does not go away, even after hours.
As windows will not load, all of the fixes I've found online are useless - I have pressed F8 and then attempted to load Windows 7  in safe mode with Command Prompt but it still gets stuck at the same screen.   My guess is I will have to somehow reinstall Windows.   I tried my Windows Boot cd but it doesn't seem to be working (even when loading the dvd from BIOS) - maybe there is another way or a different boot cd I can make.  
Any thoughts on what I can do? Thanks.

A:Windows Update Loop

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Hi. I am a BleepingComputer newbie so see my intro if you want but treat me gently. My problem has been all day and started when I had some windows security updates on my computer this morning. When it came to restarting the computer I did the usual and it got to a window saying "Configuring updates 1 of 3 0% complete". This then changes to 2 of 3 and then 3 of three with 0% complete.

This stays there for a while and I get a flash of the "Welcome" screen for less than a second and then the "Shutting Down" screen and it goes through the restart procedure. When it opens, it doesn't get as far as the "Welcome" Screen before I get the update screens again and another cycle of welcome and then closing down.

I have had a look at the BleepingComputer tutorials which seem to cover the problem but so far nothing works. I am unable to restart from a disc because the OEM put the restart options on the hard disc but a quick blast of F6 at the right moment opens the screen and then I use F8 to get to the restart options. Safemode doesn't help because the problem isn't one of starting and it just puts the computer into the same close, open, close loop
I did the same with "Repair your Computer" and the same happened. I have tried the "Last Known Good Configuration" as well but to no avail. The "Debugging Mode" did nothing different either. The test of my memory said all was well.

My question is... Seeing as I can g... Read more

A:Windows update loop

Hello and too BC!Well, were you able too get into your Safe mode at all? When Windows updates are downloaded and installed, they usually create a restore point of a known good configuration. Basically this will revert you back before the update occurred because it sounded like something nasty happened during that update.Safe mode usually asks you if you would like too restore too an earlier point in time, in this case that is what we want.It should be pretty easy too figure out, but just in case you get lost, heres a guide for you: http://www.pronetworks.org/forums/windows-...ore-t68748.htmlEnjoy your stay at BC, and hope I helped!

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been having this serious issue with my pc, its going through this never-ending loop, i had to update my desktop (Its windows 8.1 accer inspiration) and like the update wouldn't work so i shut it down.. when i turn it on now it says could not complete update, then undoing changes 35% then resets.. i cant access main screen, lock screen nothing... When i go to automatic repair by turn off 3x and its just a blank screen!

I dont have a "windows cd" neither do i have the $.. I need a fix thats free, and i just have no idea whats wrong, i can leave it on hours it wont do anything,

Remember i cant access nothing so i cant get to start, the main screen, the login screen NOTHING.. just see the loop..

A:Win8 Update LOOP HELP!

i think you have downloaded and installed incomplete or corrupted updates and softwares because of shutting down the pc while it is being installed.
can you get it to the startup repair screen.
try the system restore option.

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A friends computer running Vista Ultimate Home is stuck in a Windows Update loop.Will not boot in safe mode,and when PC is turned off and back on, it goes straight to update. It says'' configuring update 3 of 3 do not turn off computer.''The update hangs at 64%,and goes no further.Cannot get to sign in screen,or access anything at this point.Anyone having this problem,or has any info would be appreciated.
Thanks in advance

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I'm being told to reboot my pc. When I do, I get the prompt to update again. rinse and repeat.
The last update to install was 3097877
The one above it is Upgrade to W10. 1511, 10586. The update failed.

I am NOT trying to upgrade.

How do I get out of this loop?


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Hi! My husband has an Asus laptop running windows 8. He is a truck driver, and does not have a regular internet connection. Anyway, I think some update process got interrupted, because now the computer is stuck in this loop:"We couldn't complete the updates. Undoing changes Dont turn off your computer" I have tried a system reset, which it cant complete. I have tried all my system restore points, and system restore cant complete. I have gone into safe mode and tried to manually uninstall updates, and it wont let me do that either. My Norton 360 scan reveals no virus. I am unable to open Windows update settings in safe mode. I tried running sfc/scannow in a command prompt and it was unable to start. I just dont know what to do from here, please help. I cant start Windows normally and I have no networking ability even when i go into safe mode with networking. Windows Security Center wont open either.

A:Windows update loop

Just tried to do a clean boot, same thing, it went right to "we couldn't complete the updates..." when it restarted. So frustrated...

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mu hp support assist indicates that i have messages or updates. so, i ck and it is updates that go on a loop of hours and hours but no results.i have also noticed that this support assistant does not seem to realize that i have windows 10. perhaps that is the challenge ???any suggestions about what i should be doing ??

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OK, so, four days ago I started to notice that after an update, several of my metro apps would not open. I tried running all the troubleshooters and solutions, but nothing worked. Yesterday I gave up and decided to do a Refresh on my laptop and just start over. I was trying to update it so that I could get it to Windows 8.1, but now it's stuck in a failure loop and I don't know what to do. It just says, "Failure configuring Windows updates. Reverting changes. Do not turn off your computer." It's restarted twice, but I can't do anything. It boots and then goes right back into the failure message and I can't get to an active screen anywhere. I tried F8 but it didn't work.

A:Update failure loop

Hi Cecilia,
I think the only work-around is to hold down the power button for 6 seconds or so until it's definitely switched off - then switch on but just as it's starting to load Windows (might be just a second or two from hitting the power button) again hold down the button to switch off.  Repeat twice more and then let it boot - it should then give the "repair" options and you should be able to try system restore and set it back to a point when the update wasn't installed.
Warning - contant sudden switch-off might corrupt the hard drive.
Good luck and let us know what happens.

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Recently I installed a new HDD and although it took a while, I eventually got it to work (it is replacing my old one, not working alongside it). The day after when it booted up, it got stuck in a typical 'failure to update' loop. I didn't have any backups or system restore points as the HDD was new and I was somewhat too keen in destroying my old one, so I went into safe mode, uninstalled the updates and disabled updating (a couple of days of trying to get this to work without any of that were involved, but there was just a lot of not working so I'll leave it out) and that solved my problem, until today. I got stuck in the same loop as before today, however when I went into safe mode, it said no updates or even programs had been installed since 02/09/14. This was excluding the drivers for my new Perixx MX-2000II mouse, but I uninstalled the drivers and unplugged the mouse before rebooting normally. The odd part was when I rebooted I was still getting the failure to update loop, despite no updates being present. One more thing to note is the drivers package and the mouse itself work fine in safe mode. Thanks in advance for your help I'll get a hold of the logs in the 'Windows Update Posting Instructions' as soon as my computer will let me. :S

A:Rather odd 'failure to update' loop.

Nevermind. Although the problem still stands, I have a restore point for 02/09/14 so I'll use that. Not sure how to delete the thread but if anyone with the power to finds this, go for it. I won't mark it as solved as it wouldn't surprise me, but once I'm logged on I'll create another restore point just in case so I should still be able to access my computer for those logs or whatever it is that you need.

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