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Satellite L850 - Update from Win8 to 8.1

Q: Satellite L850 - Update from Win8 to 8.1

I have a client with a refurbished L850 which is currently running Windows 8.0. I ran the upgrade advisor and it found some issues with 8.1 and was wondering if anyone had upgraded and what their experience was like? I also contacted and they seemed to say was Ok but you might have some issues and we won't guarantee it will work as it does on 8.0.

So, it seems like the best thing to would be to leaver her on 8.0 and not bother with 8.1.

Any suggestions?

Preferred Solution: Satellite L850 - Update from Win8 to 8.1

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Satellite L850 - Update from Win8 to 8.1


I don't know which L850 has your client but fact is that this model is supported for Win8.1 upgrade. If you visit Toshiba download page on http://www.toshiba.eu/innovation/download_drivers_bios.jsp you will see all listed stuff that should be installed.

More about Win8.1 update you can find on http://www.toshiba.eu/innovation/generic/windows8_1-message/

In my opinion you should create recovery media with original Win8. After doing this install Win8.1 update following instructions on Toshiba Win8.1 page. Check the functionality and if everything is OK I hope your client will be very happy.

If there is some problem install original Win8 version from recovery media and notebook can be used with ?factory settings? again.

By the way: check Win8.1 section on this forum to see if there is some issue with L850 model.

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After updating from Windows 8 to Windows 8.1 the amber wireless indicator lamp is always on, even if wireless function is off.

The key to turn airplane mode on or off doesn't work.
Wireless is working anyway perfectly and turned on or off with the mouse.
Is there a solution to make it work as before the updating?


A:Satellite L850 - after WIn8.1 update WLAN indicator lamp is always on

This theme was already discussed in another thread and SOLUTION can be found here:

Please don?t start different threads about one and the same theme!

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How do I get my Windows 8 single language product key?
Is anyone got any idea ?

A:Satellite L850 - how to get Win8 product key?

I know it sound stupid now but your question is a bit strange for me. Why?

Every preinstalled operating system is already activated so when you buy new notebook with preinstalled OS you have also bought one valid licence. This licence or used product key belongs to preinstalled OS version and cannot be used in any other case. With other words this product key is useless for you and you cannot use it for other OS version.

My question is: why do you want to have this key?

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Hi everyone,

I'm using my Satellite Pro L850-1NR for school. I go to a technical school for information technology, and we use windows 8. The Problem is that *Windows 7 is pre-installed* on my Laptop and at home every PC works with Windows 7.

When you buy a Satellite Pro L850-1NR, you get two *Windows 8 installation CDs*, so I want to do a *dualboot Windows 7 and Windows 8*. I know how to create a new volume on my hard disk, but when I start the first disk, the only option is to delete Windows 7 and install Windows 8.

Is it possible to dualboot this and if it's possible, what shall I do? ?:|

A:Satellite Pro L850-1NR - dualboot Win7 / Win8


The Win 7 was preinstalled on your notebook. The Win 8 was supplied on the DVD disks.

In both cases; Win 7 and Win 8 is part of the Toshiba image.
Toshiba image is a package containing all drivers, tools and utilities.

It?s not possible to keep the Win 7 on the HDD and to install additional Win 8 using the supplied recovery disk.
Why? Because this is not clean Win 8 system but as mentioned; its image.

But generally its possible to have an dual boot system (Win 8 and Win 7). The boot menu will be created automatically which will allow you to choose between Win 7 and Win 8 OS.

You need to create simply new partition within the Win 7 system.
Then you have to boot from clean MS Win 8 disk and could install the Win 8 on the new created partition.

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Hello, i have a Satellite L850-1v3 Laptop and accidentally i destroyed my Hard drive

Now, i'm trying to install Windows 8 in a new hard drive but it always get stuck on 89% and this error code come up "0xC0000005"

I have tried with different Installation discs, through CDROM, usb etc

What should i do?

Another question that comes up, is "where can i find my Windows 8 serial key?"

Thanks :)

A:Satellite L850 - Error Code 0xC0000005 during Win8 installation

Do you try to install original Win8 64bit version that you got with your machine?
Have you bought brand new HDD?

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sorry if these questions seem trivial but I'm a new Windows 8 and Toshiba user.

After the start window and going into the Toshiba window I can see in the add software or unistall
I can see all software loaded but on the page its self I can't see any icons to start any programmes,
as there isn't a start menu as like on my old xp laptop,

how do I see any icons?

Also on on the description on my laptop is says that Nero and Toshiba webcam software should be loaded but again no mention of it anyway!

Help lol again sorry but I'm a user of xp and owner of an old laptop.

A:How to start installed software in Win8 preinsatlled Satellite L850


Since you are newbie to Windows 8 you should check some essential information from Microsoft. Here is a nice page giving you good survey of new system:

The main and important button now is the ?Windows? button (key with the Microsoft sign).
There are some important shortcuts you should know:

Windows Key + C: Displays Charms menu.
Windows Key + D: Activates desktop mode.
Windows Key + X: Brings up a menu of advanced system options, including Windows Control Panel, Command Prompt, Task Manager and File Explorer.
Windows Key + Tab: Brings up the Task Switcher and toggles between Windows 8-style apps.
Windows Key + Q: Brings up the apps search menu that allows you to search your list of installed programs.
Windows Key + E: Opens File Explorer to the ?My Computer? view which shows all your drives.
Windows Key + R: Opens Run menu where you can launch programs by typing in their executable file names.

Here you can find the full overview:

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Hi everybody, my Satellite L850 1L1 is doing strange things after updating Windows 8.1 to Windows 10. My start-menu is no longer available (now I use Classic Shell). Even after going through every advice from the Internet, it is still not working. I also have a new Battery inside now, but every setting of my Eco-mode is affecting a blackscreen after a while. It is automatically switching into eco-mode but I turned it "off" in every setting. The Win10 support says it is because the L850 1L1 is not ready for Win10. Is there a possibility to get that system running again? Is there a driver for Satelite L850 1L1 for Windows 10 or is it possible to get one in between the next weeks / months? Thank you

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Just had an windows update and some keys are not working.

q s d g and a few others.

I know its a driver issue but can anybody point me to which ones I need to change.


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I am having problems installing Update KB2887069.

It appears to install okay ... invites me to restart ... when I do it says it is configuring ... gets to 7% then starts the restart ... shows it is configuring again ... up to 7 or 9% ... then reports it is failing and restoring ... restarts again ... and that's it ... not installed and reference to Windows Update confirms it has failed.

All the other updates I had today installed okay once I realised KB2887069 was the problem and omitted it from the update.

I'm running Win 7 Prof Serv Pack 1 - 64-bit on a Toshiba Satellite Pro L850 1DR. I use Microsoft Security Essentials as my AV software.

For now I have had to hide the update ... but anyone any bright ideas how to overcome the problem. I have tried Microsoft's site but as yet there are no answers that have provided a solution for me.

Thanks in anticipation!!

A:Satellite Pro L850 1DR - Problems with Windows 7 Update KB2887069

I googled around for KB2887069 update and it looks like you are not alone with this Microsoft update problem. I found also your request in MS forum.

This means this is not a notebook issue by this needs to be solved by Microsoft.

I read in MS forum about this issue and this issue is still under investigation.

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My Toshiba Satellite L850 PSKG8E
My laptop has been updated to Windows 10.
When updating the graphics driver from windows update, the screen goes black. I have to restore the system to make the screen work again.
From the toshiba website, I downloaded the latest ATI driver, which is for Windows 8.1, and when I installed it, the screen went back to black.
But now, it only turns on the lights when turning on, and the dvd light stays on, and the dvd does not respond, the screen is always black, the Numeric Lock does not respond, it does not make a beep when it is turned on.
I think the BIOS has bllocated to not turn on the computer, and would have to reset it, but removing the battery from the bios, nothing happens.


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Satellite L850 - PSKG8E

Good morning.
My laptop has been updated to Windows 10.
When updating the graphics driver from windows update, the screen goes black. I have to restore the system to make the screen work again.
From the toshiba website, I downloaded the latest ATI driver, which is for Windows 8.1, and when I installed it, the screen went back to black.
But now, it only turns on the lights when turning on, and the dvd light stays on, and the dvd does not respond, the screen is always black, the Numeric Lock does not respond, it does not make a beep when it is turned on.
I think the BIOS has bllocated to not turn on the computer, and would have to reset it, but removing the battery from the bios, nothing happens.

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i bought SATELLITE P50-A-144 toshiba laptop a couple of months ago with windows 8, that became 8.1 with w. update.
Since that moment, fn+z key doesn't work, it only says keyboard light deactivates whenver i press it.

How could i fix it? it makes my ocd tingle.

Thanks all for replies :D

A:Satellite P50-A-144 - FN+z key doesn't work after Win8.1 update

Strange. Something like this should not happen. I have updated my machine but everything works properly.

I don't know if this will help but try to reinstall Toshiba system driver and Toshiba function key utility.

You should find it on Toshiba download page - http://www.toshiba.eu/innovation/download_drivers_bios.jsp
Check it out.

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I recently upgraded to Windows 8.1 and then my Webcam doesn't work... I checked if I have the driver in device manager but I couldn't find it. I don't know how can I fix it I was looking for driver in thosiba website but I got any result.
Someone can help me?


A:Satellite NB10t-A - Webcam is not working after Win8.1 update


Which notebook model do you have?
Webcam should be listed under “Imaging devices”. Can you see any entry there?
What happen when you try to start Camera application?

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I hope I can get help from this forum. Ever since I updated my OS from windows 8 to windows 8.1 my laptop(Toshiba c850) has refused to shut down, the screen goes blank(dark, signaling power off) but the power indicator still remains on, have had to do a forced power off several times.

Please help as am losing my mind.

A:After Win8.1 update my Satellite C850 wont shut down


In my opinion something went wrong during the upgrade.
This is nothing unusual since I read in different forums about strange issue after Windows 8.1 upgrade.

I recommend you to do following:
Set the notebook back to factory settings. Recover the notebook back to Windows 8
Update the Windows 8 to the latest state (all updates, patches should be installed)

Then check the Windows 8.1 upgrade information page http://www.toshiba.eu/innovation/generic/windows8_1-message/ and follow the step by step instruction which also contain the installation of Windows 8.1 drivers and tools in the right order!

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I have upgraded to Windows 8 but I have found that the Wifi adapter needs to be reset frequently (there seems to be no cause) - the Windows 8 trouble shooter resolves it by resetting the adapter but I thought that there would be fix for this?

When I looked to update the drivers I have found that the L300 is not listed (in either the un-upgradeable or the upgradable lists) - is the L300 compatible in this regard with another model? Or can you suggest how to update all the Toshiba drivers for this model.


A:Satellite Pro L300 upgraded to Win8 but would like to update drivers

Your Satellite Pro is pretty old notebook model and not supported for Win8.
It is problematic to find drivers for non supported and old notebook models.

Problem is that if you make decision to do this anyway you are on your own and can be just lucky if everything works properly.
> is the L300 compatible in this regard with another model?
It is not easy to give you proper answer. What must be done is to compare every important hardware component like chipset, GPU, sound chip, LAN/WLAN with other models and see if some Win8 drivers are available. It is not so easy.

For instance: Toshiba offers 4 different hardware platforms for Satellite pro L300. Which one do you have? What is the model number of your machine?

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My son's Toshilba Satellite L50-B-1DV hasn't successfully run a Windows Update since last October - I only discovered this yesterday.

When I had a closer look the updates, and just about every kind of troubleshooting I try, is failing with the error message "0x80070057". I've rooted around online but can't see any obvious fixes.

We'd prefer to fix this ourselves but as the machine is only six months our next step is to take it back to John Lewis for repair - which would be a pity as he uses his laptop every day.

Thanks in advance for any help you can provide!


A:Satellite L50-B-1DV Win8.1 - Windows Update Error Message 0x80070057


You have mentioned the error 0x80070057 while update installation.
This error occurs due to multiple reasons and therefore it?s not easy to say why this happens exactly. But the most common cause could be the missconfigured registry or damaged system reserved partition.

My recommendation for workaround:
Try to repair the system and the registry using CCLeaner. You could use this freeware software for registry cleaning as well as to remove the ?system garabage?.

If this does not help, try to repair the OS using the system?s own options.
The "Automatic Repair" option attempts automatically to diagnose and fix problems that may cause Windows 8 not to start or having a different wrong behavior.
Automatic Repair will start automatically when Windows is unable to start properly. If it detects any problems, it will automatically attempt to fix it but it can also be started manually.

Access to Automatic Repair can be found on the Windows 8 start screen. Now "Advanced" in the search box. When the search results appears click on the "Settings" category.

Now click on the option "Advanced startup options" and you will see the "General PC Settings screen". Look for the option "Advanced startup". Click on the restart now button and Windows 8 will restart your computer to access directly the Advanced startup menu.

Click on the "Troubleshoot" button and then the "Advanced options" butto... Read more

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Hello out there,

since seven days i try to update my system to WIN8.1. from the first try i get the errorcod 0xc1900101 - 0x30018.
I have already made a reinstallation of WIN8 and deinstalled everything exept the networkdriver. Allways get the same message. The installation seems to work fine till deviceconfiguration 64%. Then it restarts and sets back to WIN8.
My system is Satellite Pro C870 -1EJ
Need some help, or better an solution.



A:Satellite Pro C870 - Win8.1 update - Error 0xC1900101 - 0x30018

Just solved it myself,

and for anyone else with the same Problem.
It has been the Catalyst suite. Just deinstalled it and voila
It now works.

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further to my recent post re drivers for my inbuilt webcam after much frustration in trying to find said drivers I decided to source a replacement camera module which I found for ?4.99 on ebay after fitting it hooray as if by magic windows 10 finds my camera & it works great,I didn't think for one minute that it could be a faulty camera but obviously I was wrong,anyway problem over

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Hi all,

I really hope somebody could help me please.

I went to turn on my laptop and it wouldn't turn on.
The fans aren't starting up, I have a white mains power light on with no blinking and and also the same with the battery light (white on and not blinking)

I have tried taking the power away completely and held the power button for 30 seconds before replacing battery and mains power to the machine.

I really am getting to a deperate stage as have all my photos of children, family wedding day and honeymoon on my laptop.
Please help if you can.

Thanks in advance.

A:Satellite Pro L850-1EF does not power up

First of all a good news: your personal files on the HDD like pictures, photos should not be affected.

You could get access to the files removing the HDD from the notebook (details here: http://aps2.toshiba-tro.de/kb0/CRU2603C20000R01.htm) and connecting this HDD to another computer using an USB-SATA 2.5” enclosure.

Now bad news: from my point of few your notebook developed an serious hardware malfunction; maybe its just an RAM module problem… in such case you would need to replace only the RAM modules but in worst case the motherboard could be faulty and such fix could be very expensive procedure.

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Hi guys,
I'm having these BSODs with "DRIVER_POWER_STATE_FAILURE" bug check code, I tried updating my BIOS and other drivers but the Microsoft guys say that I need to update my power driver but I can't find any in
my specifications are:
Toshiba Satellite L850-B452 (PSKG8V) with Intel core i7-3630QM.
here is one of the mini dumps, the rest are in this zip file:
Dump File : 042614-58609-01.dmp
Crash Time : 26/04/2014 11:39:18 AM
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffffe001`eff448e0
Parameter 3 : fffff801`61193930
Parameter 4 : ffffe001`dbff9550
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+153fa0
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.17041 (winblue_gdr.140305-1710)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\042614-58609-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 251,790
Dump File Time : 26/04/2014 11:40:17 AM
================================... Read more

A:BSOD on Satellite L850


All drivers for your notebook model you can find on http://www.toshibamea.com/en/Download-Files

Your PSKG8V model is listed there. Maybe it sound stupid now but I don't know what the ?power driver? is. If your notebook was delivered with original preinstalled OS I recommend you to set BIOS to default settings and install original recovery image.
After doing this you can test functionality with ?factory settings?.

Post some feedback please.

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As my Hard Disk is broken, how can I install a new OS on the new hard drive? As I boot with my cd/dvd optical drive the installation of windows won't start! I tried toinstall Ubuntu on another Hard disk and there's non problem. The problem is only trying the installation of windows. Can someone help me? Tank you

A:HD Broken Satellite L850-1PD

Hi Geminy,
let's make sure that you:

1) replaced the broken hard drive for a new one that is working fine

2) tried to install Ubuntu linux using your DVD optical drive, and installation were successful (or you just tried to start system from live-dvd and not finished installation to HDD)?

3) put the Windows installation media in your DVD-drive and – what happens? It will not boot from the DVD-disk, it will not start installing windows, it does not see the HDD drive and says there is no place for install… Does the windows installer raport any problems? Do you see any messages? Does it restart by itself?
Which version of windows you try to install? Is it the same version you had on your laptop before the HDD crashed?

Is the new hard disk mechanical hard-drive or electronic SSD type?

Possible problems are with: the BIOS settings (UEFI / CSM mode, secure boot option and so on), with HDD/SATA drivers (AHCI / compatibility…) or maybe simply you have installed Ubuntu on hard drive and now windows has no space to fit there, nor it sees any space as it is XFS/EXT4 formatted by linux. There are also many other possibilities, so please give as many information as you can.

best regards

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Model Satellite L850-Y3110(PSKFWG-00F00C)
my laptop specs are i73630QM with 8gb DDR3 Ramand Raedon HD7670M 2Gb graphics in 64 bit Windows 10 pro.When i purchased it was installed with Win8.1 afterwards i manuallyt upgraded it to Win10.Everything was fine graphics is also ok.

From toshiba's website i found that my laptop is not up-gradable to Windows10. Anyway i have upgraded and there is no going back.
So my drivers are now auto updated with windows.

But to find drivers from my OEM's website i checked all toshiba's websites.But most of them does not recognize my model except this website.
In this site also i am not getting any drivers of Windows8.1.Only drivers of Windows 7 is available.

1)I would like to know where i can get these drivers.(Win 8.1)?

Please check with my model number before replying because i have spent many days for this.Again toshiba-india website provides only bios update drivers for my version.
2)So i would like to know whether other L850 model's drivers are compatible with my lap?

Now i will come to actual problem.
From intel's website i am aware that my laptop is having inbuilt graphics intel HD4000.
3)So where is it?
But nowhere in my laptop i can see this display adaptor.I looked into bios also to see whether it is disabled in bios.
And i found that there is no tab in bios regarding display/graphics.

I tried all latest drivers from intel for HD4000 and drivers from AMD for Redon7670M.
Everytime intel's setup driver installation fails.Add de... Read more

A:Support for Satellite L850

Hi there, I know it's been long and you could of changed your laptop already but did you find a solution for this?

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Hi everyone

my satellite 850-138 with W7 was updated in its day to the W10. Ewerything Works fine.

I want the applications I had with windows7 and gives no option to download the W10, only to Wind. 7 or 8.1.

Thank to all.

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Hello guys!

Can I upgrade my :
Satellite L850-188 PSKDGE-01H010Y4

I want to replace my I3-2370M with Intel Core i7-3610QM.
Can I do it?

I want also upgrade my RAM to 8 gb.


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Yesterday i have update my Windows 8 to Windows 8.1. For the installation i used no key.
Now i need the key to activate windows but i dont have any one. I tryed to reset my windows to an earlier time but it doesnt work.

I called microsoft for help but they only said that i must get my original Windows 8 key from toshiba.
Can aybody help me with that please?

PS: Sorry for my english.

A:Satellite L850-1K1 - Need Win 8.1 activation key


I have updated my machine too but there was no reason for any key activation because original Win8 version was already activated.

Can you please tell us which notebook model do you have and do you use original Win8 version that you got with your machine?

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Hello. I'm from Poland so I use a translator. I have a toshiba l850-10w notebook. I would like to know what is the motherboard model and which socket does this motherboard support? Regards

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Hi at all,
I have this device : Satellite L850-1PD with Windows 10
Before, with Windows 8.1 the function key FN+F2 or FN+F3 it was ok, now with Windows 10 I have problems.
I can't increment or decrement Brightness
Help me !!!

A:Satellite L850-1PD - Utility Function key don't go

good evening,

I also own a Satellite L850-1PD upgraded to Windows 10, it would appear that although Microsoft has provided an update to Win 10, Toshiba does not include it among the notebook compatible with Windows 10 and does not release updates. To me it does not work the pad until it has fully started Win 10, and I do not operate the touch pad.


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[SIZE=3I have recently acquired a pre-owned Satellite L850-B389 I have some questions and I was hoping I'd get some feedback. It comes with Windows 8.1 installed and I'm planning on changing to Windows 10 (note: clean install, not upgrade). Here are some inquiries I have in mind:

• I saw the drivers from the support page and it says that the drivers are compatible only for Windows 8.1 and earlier. Would the 8.1 drivers be enough or would work well with Windows 10?

• If there are updated drivers (for Windows 10), where can i find them? (I've been using DriverPack Solution recently and I noticed, its not accurate with some machines in some instances)

• Upon acquiring the unit, the internal BlueTooth module is being detected - I can tell because I can see the BT icon on the System Tray. But by the time I had it back from repairs, I noticed its no longer there. I tried upgrading and downgrading the drivers but to no avail. I mean, the Wireless LAN and BT are just one component, right? And I can still connect wirelessly.

What seems to be wrong?
Any idea that could shed light to these would be great. Thanks in advance, guys.

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The screen is black and all power is on. I have tried to adjust the display priority and to shut down and take out the batteri and all that.
How can I make a recovery, no CD or USB was included in the delivery. And to get in touch with Toshiba support is impossible.
Anyone who can help???

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One of our schools recently brought 20 Toshiba L850 and C850 Laptops.

As most of the staff use their VGA port to connect to their projector, The VGA port needs to be strong.

Over the last few days we have had 2 Laptops with the VGA Port actually come away from the laptop!

A simple nudge on the cable while it is connected breaks this port, and we are unable to get a repair from Toshiba because it is our fault and is only 1 YEAR OLD!!.

Fixing this issue will set us back an entirely new mobo which will most likely be the cost to buy a new laptop.

Out of the 20 we brought we have had over half with faults within the first year of use. under EU regulations regarding the item of being merchantable quality and fit for purpose these issues should be repaired for atleast 3 years of purchase date. otherwise the item is unfit for sale.

Other issues we have had with these laptops within the first year of purchase have been Overheating, with Fans stopping.

We have had a Hard drive replaced TWICE with us having to purchase one our self's because Toshiba refused to replace as it was out of warrenty by 2 weeks. (warranty being only 1 year)

And finally a L850 that will not start. It stops at the Toshiba loading screen before even reaching the BIOS. ( faulty CPU or Memory ) Again this laptop breaking within 2 years.

VALUE FOR MONEY? i think not.

I am for sure thinking of moving away from Toshiba laptops in the future for our chain of 18 schools whic... Read more

A:Satellite L850 - lose VGA jack


As I can see you have already posted identical content on http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=298908
It is not necessary to start two threads with the same content.

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Hi There,

I have a Toshiba Satellite L850-1V8 with windows 8.1 64bit on it.

I experience the following problem: Some times when I boot the system the NT kernel process 'System' (PID 4) starts spinning, taking up 100% of a a single core.

This happens about 3-5 mins after the system comes up, but a few times I have seen it starting hours later.
I have to reboot the system to make this problem go away.

Has anyone experience such problem?
Any ideas where to start looking for a solution?

A:Satellite L850-1V8 - 'System' process (PID 4) uses 100% of CPU

Such process can be related to any software / system application running in the background

But from my knowledge the NT Kernel & system could be generated by http.sys using the port 80.

This would mean that and would mean that some software part like IIS (internet Information services) could be responsible for this background process.

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Hi guys,

I have a Toshiba L850-1K1 Notebook preinstalled Windows 8. I just wanted on a partition install ubuntu, but suddenly the installation was canceled (i dont know why), and than, when i wanted to restart windows 8, it wasnt gone.

I dont know why and how, but the partition was removed, and the whole winchester was deleted too. I have my produkt key, which I readed earlier from my notebook, but I cant download windows 8 nowhere. I really want to know, can I somewhere windows 8 for my notebook downloading, or I should bring it to a service?



A:How to reinstall Windows 8 on my Satellite L850-1K1?

Original Windows version cannot be downloaded. You have made mistake that you didn't create recovery media (USB or DVD) before you have started to make experiments.

Best option for you is to order original recovery disc for this notebook model.
You can do this under https://backupmedia.toshiba.eu/landing.aspx

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Hi everybody,

I have a problem downloading the amd graphic driver. I've tried it several times, on different days, computers and networks, but the download stops everytime around 120-170 mb.

I hope someone can help me.

Thanks so far,

A:Cannot download AMD driver for my Satellite Pro L850-1NQ

5 min ago I?ve tested AMD display driver for Win8 64bit version 8.982.7-120808a and everything went well.
Which driver version you want to download?

By the way it can be temporary server issue. Test it tomorrow again.

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hello , i want ask about my recovery portition my laptop satellite L850 corei7 .
i got these pc about 3 years ago and my recovery partition was deleted by mistak and i found one partition about 1.46 gb it tiltled by healthy active recovery partition .my question is ,is these the recovery partition ? if its how can make it work agine ,and if not how can reback my recovery partition agine ....if it need to make an order in egypt how much it cost .. and thx in advence

A:Satellite L850 and recovery partition

This recovery partition belongs to OS itself and has nothing to do with Toshiba recovery partition. If the recovery partition is deleted you cannot get it back.
Only thing you can do is to reinstall recovery image and use notebook with “factory settings” again.

In my opinion only option for you now is to order original recovery installation media - https://backupmedia.toshiba.eu/landing.aspx

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Hello everyone

I have received an update yesterday from Microsoft update after the update was successfully installed i noticed that my PC account was not working and it says that i have to activate windows!

My windows 8 was already activated out of the box also 8.1 was activated with no problem.. I tried my old CD key which it came with the laptop its shows that my product key appears to be a default product key and cannot be used for activation!

Please i need help

A:Re: Satellite L850-1HP - windows 8.1 activation

I have no idea why your system activation needs to be repeated even if the Win 8 and Win 8.1 were activated properly in the past.

I think there must be some system bug. However, I would recommend you to check the Microsoft ?Get help with activation errors? page and to check the recommended workarounds.
Hopefully you would be able to fix it without recovering the system.

The point is that the preinstalled is already activated (or it activates automatically connection to internet for the first time) and Toshiba does not provide any serial keys in order to activate the system.

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Notebook Satellite l850-dlw.

If it's possible to replace current TN+HD matrix with better IPS+FullHD, what models are recommended?

I read that this is possible if the signal and loop are two-channel (models of which support a resolution of 1920 ? 1080 10 bits), but I don?t know if this is true for my model?

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I've got a client who has an L850-1DW / PSKDHE-00E005EN notebook.

She keeps reporting that the computer does not start properly from cold.
She claims the issue presents itself mainly when booting from battery but occasionally when plugged in to the mains.
I can see in the event logs that BSODs have been registered on start-up and that on more than one occasion her computer was recovered from a Windows Restore point. It was also recovered back to factory defaults on a separate occasion too.

Although I've seen the after effects of these "start-up" issues I've yet to experience them first hand whilst testing the device.

I did notice yesterday that the BIOS was out-of-date (as I got a Tempro alert).
I've upgraded it from 1.6 to 6.50. Again, I've not experienced any issues.
I can't find any release notes for the BIOS so I don't know if this is a known issue that has been fixed.
I'm not sure if this "intermittent" fault is just that or whether the user is holding the power button down too hard or for too long and in effect inadvertently crashing the NB herself.

Any suggestions welcome.

Failing that I guess I'll have to log a call with Toshiba.

A:Satellite Pro L850-1DW does not start properly

On this virtual way it is not easy to say what is wrong there. In my opinion you should ask your client if you can do data back-up and install original recovery image. In my opinion notebook should be tested with ?factory settings? without some additional software installation.

> I'm not sure if this "intermittent" fault is just that or whether the user is holding the power button down too hard or for too long and in effect inadvertently crashing the NB herself.
Who knows? Ask with your client and show how to start notebook by pressing power button. It should be done gently and for one second only.

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We've installed a blank Windows 7 setup on our L850, the added the drivers. We are finding the the Fn-F12 (or F12 depending on BIOS setup) only switches the Bluetooth and not the Wi-Fi on and off.

Can anyone give any guidance on how I can get the Fn-F12 to switch the Wi-Fi as well.

This is the source of a major headache on our school machines

Thanks guys

A:How to enable WLAN on Satellite Pro L850?

Is WLAN driver installed properly?
Is WLAN card listed in device manager?

If not visit Toshiba WLAN portal and download latest driver for certain WLAN card.

Please send some feedback.

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Hi I just wanted to know what is the size of the dvd drive size of this ^ laptop because i want to relpace it with a tray for ssd. Is it 9.5 or 12.5?

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I keep getting this message:-

Reconnect your Drive - You files will be temporarily copied to your hard drive until you reconnect your File History drive and run a back up.

I have a Satellite L850-1LK

A:Satellite L850-1LK - message - Reconnect your Drive

It's more of a Microsoft issue.
Have a look at the Microsoft Answers website

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Purchased just under 2 years ago. Came with Windows 8.0 Upgrade DVD.
I now wish to upgrade to Win 8 (then onto Win 8.1).

No matter what I try (BIOS changes) can?t get the DVD to boot. Under CSM boot (default for the laptop) it returns a ?non system disc? error.

I have tried the DVD in other PC drives which also results in the same error message.
Other disks eg Windows repair & Tosh recovery disks all boot OK.

So I think the disk must be faulty.

My question is has anyone else had this problem or even successfully upgraded using the Toshiba supplied DVD?. Getting hold of Toshiba to get replacement DVD seems an impossible task especially 2 years down the line.

Any suggestions?

A:Satellite Pro L850-1L4 - Can't boot from Win 8 Upgrade Disc


First of all please go to BIOS and set it to default (load default) settings.

Then you should switch OFF the secure boot in order to be able to boot from external media like Disk or USB flash memory stick.

Here is an very interesting thread which provides an solution to similar booting issue using the Win 8 image.

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i am having thoshiba satellite L850- I2110. accidentally erase the drives through partion area....now i reinstalled another windows version...but i cant install any drivers..like graphics etc... when i try to install...my laptop goes on error..

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Ive had this machine for almost 3 years, it was fine for the first two but now its becoming a chore.
I only really ever use it to surf the internet and load some photos and its main problem is using the internet.
Images and web pages are extremely slow to load even on a good fast wired connection. Ive had the computer restored by a local shop who claimed they reset the graphics card but in reality they probably just restored it to factory minus the toshiba bloatware.
It worked fine for 2 days and then became slow again, im happy its not a virus or malware related problem.
Just wondered realistically if anything can be done with it or is it best to just forget about it and move on to something new.
Its been upgraded to windows 10 but the problem existed on 8 too.
Thanks in advance.

A:Satellite L850 1LK Very slow to load images

Try a Windows Refresh to reinstall Windows.
Previous drivers or browser plugins may be causing the problem

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Hello to everyone!

Sorry if I'm wrong, this is the first time I write on this forum.

I try to briefly explain the problem: I have a TOSHIBA Satellite L850-1PD, which is five years old. To enhance the laptop, I decided to replace the old 500 GB mechanical HDD with a newer Kingston 120 GB SSD (I also checked the compatibility between SSD and the laptop).

However, now I have a problem: when I boot-up the PC, it takes longer than 5 minutes to be ready. After this time, it is possible to effectively see the improvement of SSD (the laptop is like reborn!)

Do you have any suggestions about this boot-up problem?

Thanks in advance!

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I just bought an L850 laptop but because I have little strenght due to disability it is hard to click my mouse buttons. Is there a way to soften them up (maybe even by opening the laptop and removing the spring)?

Thank you.

A:Re: Satellite L850 - mouse buttons are too hard

As far as I know you cannot change anything. On some machines touchpad buttons are simply harder and it depends on construction. I?m afraid you must live with it.

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Hi, I have cracked panel. Sister felt on cauch and sit on screen while computer laying on couch fully opened lid and machine was working. Cristal leaked under the glas layer. His soul left to heaven. Sister is OK.

Brief inspection found that NB is still alive (not a screen) , connected to external vga panel everything was working OK.
New panel was ordered. After reinstalation got no backlite. Screen is dark, but it is posible to see the content on screen if backlighted with torch or lamp. It is working, just all is on "dark side".

First , I can't get POST while external screen is connected. It shows the picture when windows already starting.
For this reason I dare not to upgrade BIOS which is asked by Toshiba control center or what else is called that thing running on system. It also asked for video driver update as well what I did , but no difference.
At the Computer- Hardware list, at the Display, I can see two devices. Both are recognised as Generic Display. Other one should be external screen.
Is this normal? I mean, does at least LCd panell should be recognised as something else then "generic"?

Before replacement panel was ordered it happens to have another broken L750 (this one was washed with water while ON) . Repair service send it back as "total damaged".

I tried to put panel from this one in hope that will work and it did.
Panels were perfect matched (type and model). And it did worked. Brightness was not the be... Read more

A:Satellite L850-P13 - no backlight after replacing panel

Ok I got external screen to start with bios. I need to disconnect local LCD only.
Bios is up to date. Cannot see anything clever there I may set. Still don't have backlight .
Need advice here.

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