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ThinkPad X1 Carbon 3rd generation 20BS: touchscreen and wired USB mouse driver suddenly stop working

Q: ThinkPad X1 Carbon 3rd generation 20BS: touchscreen and wired USB mouse driver suddenly stop working

Hello Gurus, May I have your time to help on this case? My thinkpad model is X1 Carbon 3rd generation 20BS, which has run smoothly for years with customized touchscreen hardware. From last week, I suddenly noticed that "touchscreen" is not in operation and "wired USB mouse" can't be recognized by Win10. When checking their status in Device Manager, it shows their drivers aren't in installed. The detailed screenshot from Device Manager is as the bottom. I have tried following ways to solve-out, but doesn't work:1, Remove the unknown devices from Device Managers, then restart to make the OS to reinstall the drivers again, but touchscreen and USB mouse still don't work;2, Try to find touchscreen driver from Lenovo support portal, but there is no particular link to download for updating the driver;3, Remove "Mice and other pointing devices" from Device Manager for installation, but seems nothing to do with "touchscreen" and "USB mouse", still not work. All above ways can't help my problem out. Would you please suggest that? Thank you in advance. Leo.Touchscreen driver missed in win10

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RELEVANCY SCORE 200
Preferred Solution: ThinkPad X1 Carbon 3rd generation 20BS: touchscreen and wired USB mouse driver suddenly stop working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 100.8
A:Windows 10 voided driver - Thinkpad X1 carbon 4th generation 20FC driver not loading

What driver is not loading?How are you obtaining the driver .. Manually or Lenovo Vantage etc?What is the exact error message you are receiving?

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RELEVANCY SCORE 95.2

Hello Support Forum: I performed that recent bios update to the X1 Carbon recently. The problem I'm experiencing, is the power button has a solid green light and it wont turn on when I press it. The only way to get my laptop to boot is to let the battery drain and die (I know this when the green light is out), plug the ac adapter in and turn it on that way. The problem will persist when I try to shut it down again.   Any thoughts? Thank you guys, I appreciate any help, I use my personal laptop for work.

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RELEVANCY SCORE 94.4

So, i recnetly bought this beautiful machine and it sometimes freezes up. The only thing that unfreezes the system is to format it. I have no clue why this happened to me. So i thought that maybe if i could do a fresh start (install windows 10 basic version with no bloatware) the problem could be solved. But i am a bit worried that I might lose all the good features of lenovo apps. My question to you guys is that "is there any way that I could go back to the lenovo's factory windows 10 OS after doing a fresh start?" Thanks

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RELEVANCY SCORE 93.2

After try to update the driver for the integrated camera and ultimately uninstalling the driver, then re attempting to re install the driver. My integrated camera still dosent work. What could be the problem? This problem started after installing the Windows 10 update.

A:Thinkpad X1 Carbon (20BS) Integrated Camera not fo...

Hi nick2861, and welcome to the Lenovo User Community!
 
I just went to use the camera on my 20BS, after not using it for a couple of weeks, and it was gone! In my case manually reinstalling the latest driver brought it back. Did you try that?

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RELEVANCY SCORE 92.4

My X1 Gen 3 with W10 Pro - already upgraded 1/2 year ago without problems.But, recently the system lost the second battery. Tools like Lenovo Settings just show 1 battery (main).The second seems to be not recognised any more.Also the time the Laptop can be used is nearly half as before. Any hints?

A:X1 Carbon Gen 3 (Type 20BS, 20BT) Laptop (ThinkPad...

Hi Funnyflyer, You can try the reset hole, in bottom of machine. first, shutdown computer, then unplug the AC adapter, and then flipped the machine, you can see a small circular hole, Insert a needle keep 10s. last, re-power on your computer, and watching it can normal charge or not. This operation will not be lost data in HDD, don't worry about it. --------------------------------------------------------------------------------------------------------- re-edit: oh, jesus! I didn't notice X1 Carbon ONLY has one battery. I'm so sorry.x220forme said is right!



I'm a Chinese ThinkPad fans. And I'm a technical support engineer of Lenovo china service too. I'm sorry for my English is not good, I want make some foreign friends, and help them to solve ThinkPad?s problem.

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RELEVANCY SCORE 92.4

Hello, I just recently performed the 26-Jul BIOS update to 1.14, for my Thinkpad Carbon X1 (20BS) with windows 10.The update went ok, but afterwards, Windows is crashing when booting. Using a bootable Windows 10 installation disk also crashes when booting. The recovery environment also crashes when booting. Using detailed logs, it seems to crash when activating the ACPI microcontroller. I would assume that has something to do with the UEFI update, that I have disabled in the BIOS. Enabling it does not recognise the disk, as it is not a GPT partition. I tried to rollback the BIOS, but it does not allow it.  Do you have any suggestion on how to proceeed? Thanks,Pedro

A:Thinkpad Carbon X1 (20BS) Bios update - windows lo...

Hello, pfaguiarYou have to load UEFI BIOS default settings after its upgrade, then load OS Optimized settings, save, exit. Now boot laptop.I have the same laptop with BIOS and win10 upgraded last week w/out issues.

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RELEVANCY SCORE 91.2

I have been encountering this issue for sometime , specially when i travel. When I shutdown by laptop and try to power ON again without the AC cord, it will not power ON. Then I have to connect it to the AC outlet, when the power button lights up with Green. If I disconnect the Power cord after that, the laptop will still power ON with the battery. The battery is fully charged.  This problem is intermittent, but is happenning more often now, hence I like to know if this issue can be resolved just by resetting the laptop or is this a hardware/configuration issue. I have Windows 10 running on the system.

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RELEVANCY SCORE 86.8

Hi,  I would like to add a WWAN cart to my thinkpad. I first ordered a Sierra EM7455 with a dedicated antenna. Installation worked fine, but when I restarted the ocmputer I got a "1802 unauthorized network card ...1199/9078" Antenna link https://www.aliexpress.com/snapshot/0.html?spm=a2g0s.9042647.0.0.tZJXFc&orderId=90686426946259&produ... So I figured out that the Bios has a whitelist for network cards. So my question is simple:- can I override this BIOS error ? => I guess the answer is no (or at least not simply)- which card should I buy ? I found this card https://www.aliexpress.com/snapshot/0.html?spm=a2g0s.9042647.6.2.JGVfAL&orderId=91257876926259&produ... This card seems to be listed herehttps://pcsupport.lenovo.com/fr/fr/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-... Thsnk you for your help vincent

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RELEVANCY SCORE 85.6

hi there, i would like to know if it is possible to upgrade the RAM on the X1 Carbon 6th Generation 2018 and also the SSD to 1TB at a later date. are they soldered onto the motherboard or can they be removed and replaced with another one? thanks in advance. ashwin

A:Thinkpad x1 carbon 6th generation - RAM and SSD upgrade

ssd is replaceable, Ram is soldered

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RELEVANCY SCORE 85.6

I purchased a brand-new x1 carbon and just got it yesterday. However Lenovo "companion" app says that my new laptop's battery is in poor condition (screenshot below). Could you let me know how can you help with this?  


























battery.png ?72 KB

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RELEVANCY SCORE 85.6

Hi there,

So on my computer yesterday, my Microsoft Wired Optical Mouse 200 was working. Now, it's not.

I didn't install anything onto my PC, nothing. Just nothing. The only thing that happened was that I'm installing Windows 8.1 onto my desktop (the error is on my laptop, Win. 7) as I type this, but I absolutely don't think that would affect anything.

The scroll wheel and the two buttons (click and right click) still work, but moving the mouse does nothing. I tried rolling up a small thing of tape really tightly and lightly touching the inside laser with it, and the cursor moves, but only lasts for less than 10 seconds.

A:Microsoft Wired Optical Mouse 200 suddenly not working

If it helps, it is a Microsoft Optical Mouse 200 (model 1405), and has always worked.

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RELEVANCY SCORE 84.8

Helloi am looking to change ssd in my laptop thinkpad x1 carbon 2nd generation. I would like to know what kind of ssd I have in my laptop?I would like to install a ssd with a capacity of 500gb and I have a ssd 256gb intel presently.I do not know anything about m2 type ssd, I usually use a ssd sata 2.5 inch like hard drive.thank you

A:what a ssd type in the thinkpad x1 carbon seconde generation ?

Welcome to the CommunitySupported SSD - m.2 2280 SATA III

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RELEVANCY SCORE 84.8

I recently got Thinkpad x1 carbon 6th generation. Everything works great except for wifi. I get much slower speeds than rest of my devices at least 50% less speed than my ASUS laptop or pixel 2 xl. I uninstalled proset but no changes. I tried to update my intel drive but i get a message that it caant be installed. I am really frustrated with this. Does anyone have the same problem ? if so please let me know of any solutions. If this continues i plan on returning the laptop.

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RELEVANCY SCORE 84

Hi, I've just attained a new Thinkpad X1 Carbon 3rd Generation and have downloaded the 64-bit Fingerprint Manager Pro program from the Lenovo site. After restarting as required, I've entered my Windows password and get the error message "The device is not connected to the computer. Please insert the authentication device." I've attached an image showing this. I'm running Windows 8.1. Any suggestions would be much appreciated. Thanks!


























Capture.PNG ?51 KB

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RELEVANCY SCORE 84

Hello folks, We have a user with a ThinkPad X1 Carbon 4th generation Windows 10 that was working fine stand alone and when connected to Ultra docking station.  All of sudden she took it off of the doc to go to meeting, opened it back up and now when anyone or any user logs in (including local administrator users) the desktop is black with the start button there but does nothing when clicked.  The taskbar is there with the date, not even able to open the date, or type anything in the search. We have managed to open Task Manager (using Ctrl-Alt-Del) and able to open a cmd prompt and run Windows Explorer in order to back up the data.  We tried safe mode, same thing.  We are stumped, never seen this before and frustrating. Anyone seen this or know how to resolve?I don't want to restore

A:ThinkPad X1 Carbon 4th generation Windows 10 black screen

Shot in the dark, but could the local and domain user profiles be out of whack?

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RELEVANCY SCORE 84

Hey everyone! I'm probably going to come off as super petty but I just want to check to see if the noises I get from different keys is normal. The backspace and down arrow keys are quite a bit noiser when clicked than any other buttons on the keyboard. I first noticed how loud the down arrow key was versus the other arrow keys. Are these normal differences that you all are experiencing or are these issues I should try to warranty? Like I said, I'm sure I'm coming off as petty but it's a brand new laptop for me and one I spent quite a bit of money on so I want to make sure everything's okay. Thanks for the feedback!

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RELEVANCY SCORE 84

Hello ... I use an Thinkpad Yoga370 together with the Thunderbolt 3 Docking-Station for business. For private use I have an Thinkpad X1 Carbon 4th Generation. Is there any possibility to connect it to the Thunderbolt 3 Docking-Station e.g. by an adapter? So I would like to use the Thunderbolt 3 Docking-Station with connected Screen, Keyboard, Mouse with both Laptops. Thanks for your help and best regards ...

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RELEVANCY SCORE 84

Hello folks, We have a user with a ThinkPad X1 Carbon 4th generation Windows 10 that was working fine stand alone and when connected to Ultra docking station.  All of sudden she took it off of the doc to go to meeting, opened it back up and now when anyone or any user logs in (including local administrator users) the desktop is black with the start button there but does nothing when clicked.  The taskbar is there with the date, not even able to open the date, or type anything in the search. We have managed to open Task Manager (using Ctrl-Alt-Del) and able to open a cmd prompt and run Windows Explorer in order to back up the data.  We tried safe mode, same thing.  We are stumped, never seen this before and frustrating. Anyone seen this or know how to resolve?I don't want to restore

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RELEVANCY SCORE 83.2

Hi!Since my X1 20BS has automaticly updated to 19.40.0 on March 24, 2017, my wifi is dropping connection for 10-15 sec every 10 sec. I have turned energy managment for network adapter to maximum performance. But this doesn't has fixed the problem.I am using now the former driver and it seems to work, but for me this isn't a solution. Any ideas to fix the problem?  Greets  Bo

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RELEVANCY SCORE 83.2

Pavilion X360 Convertible 13-S102nx NT69KEB Model V4N84EA The touchscreen suddenly stopped working.I followed some of the suggestions under SCREEN DOES NOT RESPOND TO TOUCH(Customer support) without success.Also I didn't find the HID-compliant touch screen in the DEVICE MANAGER. Any other suggestions?

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RELEVANCY SCORE 82.4

My Finger print drivers are not working, I had switched from FP sensor to PIN on login screen since then the driver is not working Tried to reinstall the drivers have tried lenovo system update\Windows update\ Install in compatiblity mode but nothing helps 

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RELEVANCY SCORE 82

I have a problem with the trackpoint, since it is enabled in BIOS my keyboard is not working anymore. When i disabled the trackpoint the keyboard work propperly. I think it was the update of Synaptic Pointing Device driver to 19.3.4.213, because i restore windows completely and the problem do not resolve. The trackpoint is not working well also.Driver version:Previously Windows update the driver to this version automatically:

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RELEVANCY SCORE 81.2

Hi! If you have a watt meter such as the one below, when you put your Thinkpad X1 Carbon 2018/6:th gen under maximum load for long, what power consumption does it actually show? Personally I'm asking this because I'm pondering buying an Akitio Node Pro Thunderbolt 3 enclosure, which would work as laptop charger through the USBC-Thunderbolt cable's "Power Delivery" function, however it gives 60W while the X1 6:th gen comes with a 65W charger. I wonder if the 60W charger would work in the real world. Things you can do to maximize load on your laptop: * put your laptop on maximum load max   * CPU like calculating a zillion decimals of pi,   * read disk all the time like some disk benchmarking program,  * run something on the laptop's built-in display too like loop a video, and * plug in one or two 2.5" harddrives to the USB plugs and run disk benchmarking on it/them too. I think this the real world max watt consumption is very interesting for the world to know, also if you want to know how much you are really pay for your laptop being powered on, this is central for you to test. (I'm making a separate thread where I ask the same thing for Yoga 3:rd gen) Thank you and most grateful for any followup!  https://www.amazon.com/TS-836A-Energy-Voltage-Electricity-Monitor/dp/B00E945SJG

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RELEVANCY SCORE 80.4

Any help / tips on this? System fully updated.... I am not finding a pattern for it.... It happened once to me like five weeks ago, but not again. Suddenly happens every time after Lenovo BIOS update followed by two days ago the Windows 10 system update. So I am attributing it to it and to a BIOS vs. OS conflict of some sort. This is also because it does not seem to be a hardware problem... it can work [almost] perfeclty well for hours and without any screen alteration [flickering] and then just flicker the next day on start up / boot and will continue to flicker. And when works well, I move the screen and it does not alter ... does not flicker... really strange if it were due to a hardware problem. Anything to due with heating/cooling? unlikely, but eventually works with only a low brightness band and in these cases when screen working like that [without major flickering] it does not alter for hours. Thus when having been working for a certain period of time [without sleep], it does not flick(er)... I know there is another thread, but it says on low brightness..... and this happens in any possible screen resolution and brightness combination. All checked so far without any success.....  ThinkPad X1 Yoga 2ndProduct Number: 20JES16Q00BIOS: N1NET42W 1.29Microsoft Windows 10 Pro - 10.0.17134.1 

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RELEVANCY SCORE 80.4

Hello!I want to update my BIOS. My OS is Red Hat Enterprise Linux. I downloaded the bootable CD ISO file from:https://pcsupport.lenovo.com/bg/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-...Then checked the checksum, it is fine.I used 2 methods with no success:USB Image Writer,the method explained here (which worked for my ThinkPad T430, but not for X1 Carbon 4 Ge:neration) https://cloudnull.io/2017/07/x1-bios-update-under-linux/ When I boot from the USB drive, a black screen appears and then I am kicked back to the boot device selection menu.Please, check if the bootable ISO file is actually bootable. 

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RELEVANCY SCORE 77.2

After a recent update (Aug 2018) i relized my volume and screen brightness on screen was not showing.  I read post about using the hotkey integration tool.  It worked but only for volume and brightness but the I can not switch any of the keys on the adaptive screen.  When I reboot the hotkey fix is gone and I can switch between the adaptive keys but nothing shows on the screen.  For example, my volume goes up and down as I press +/- but it does not show on the screen.  In addition, I can press the wifi icon on the adaptive screen but I don't see anything.  I have uninstalled power manager and re-installed a lesser version but still nothing helps.  Any help from this forum would be appreciated.   

A:X1 Carbon 2nd Generation - Adaptive Keys not working

This sounds familiar.  Have a look at this thread and consider rolling back the power management driver update:
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Latest-Power-Management-Driver-Conflicts...
 
Z.

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RELEVANCY SCORE 77.2

Hi everyone, Avid user of the Thinkpad Carbon line here and really hoping this issue can be resolved - I've recently been having trouble using the left mouse click button on the 5th gen x1 carbon. Sometimes when I press to click on it, it doesn't register the click as well as it used to. Even when slighly pushing up against with my index finger, the button begins to make janky noises as if there was something wrong with it. The right mouse click button has had no issue so far which makes sense since I've primarily used the left click button during most of my work sessions. Just trying to understand whether there's a hardware fix for this available using Lenovo or third party services? Would really like to know since I enjoy using this machine for both work and leisure.

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RELEVANCY SCORE 76.4

I think im having the same issue as this posting https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-LCD-Backlight-broken-needs-new-fuse... Except mine is a 1st gen, and im having trouble finding thd backlight fuse on the motherboard for my model. Basicaly i broke my screen, tried replacing it myself. But once i connected the new screen, it was just dark. If i shine my light in the back, i can still see the image, so the screens working fine. Everythings just dark. anyone have any idea how i can fix this on my first gen model? thanks

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RELEVANCY SCORE 71.6

Hi X1 users, I am looking to upgrade the M.2 SSD on my 3rd gen X1 carbon (20BS) and wanted to check if anyone has installed a 1 TB 2280 M.2 successfully? If so, I would really appreciate any pointers on the make and model of the SSD which works with the 3rd gen X1. I am considering this particular model, Samsung 860 EVO 1TB M.2 SATA Internal SSD (MZ-N6E1T0BW), however I am not sure if the complete 1 TB would be recognised by the 3rd gen model? Thank you in advance for your inputs. 

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RELEVANCY SCORE 71.6

Hey, I saw that intel has made a m.2 ssd with size of 1TB name of it is Intel 540 M.2 SSD 1TB so i wanna know will this ssd even work on the x1 carbon 3rd gen 20BS??? /Thanks

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RELEVANCY SCORE 71.6

Hi X1 users, I am looking to upgrade the M.2 SSD on my 3rd gen X1 carbon (20BS) and wanted to check if anyone has installed a 1 TB 2280 M.2 successfully? If so, I would really appreciate any pointers on the make and model of the SSD which works with the 3rd gen X1. I am considering this particular model, Samsung 860 EVO 1TB M.2 SATA Internal SSD (MZ-N6E1T0BW), however I am not sure if the complete 1 TB would be recognised by the 3rd gen model? Thank you in advance for your inputs. 

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RELEVANCY SCORE 70.8

I recently bought a Lenovo Thinkpad X1 Carbon 20BS. I installed openSUSE Tumbleweed into it. I had momentarily GPS data coming to /dev/ttyACM0. Then it stopped and I can't find a way to re-enable GPS. I am noteven exactly sure was it only "AT+XLCSLSR=1,1,,,,,1,,,,,", which enabled it. Everything else worked fine except mobile broadband connection speed was not reliably set. I had to dig into AT commands to have that fixed, so  no issue there anymore. I used Putty for connecting to /dev/ttyACM0. This worked out of the box with openSUSE Tumbleweed! For some reason connection is somewhat unresponsive and does not reliably deliver commands to EM7345. I haven't figured out what is causing that. EM7345 has firmware FIH7160_XMM7160_V1.2_MBIM_GNSS_NAND_REV_4.5 2014-Jun-5 11:54:58   *FIH7160_V1.2_WW_01.1415.07*, which I believe is the latest. I had for few moments XLCSLSR producing GPS location data. Now AT+XLCSLSR? or AT+XLCSLSR=1,1,,,,,1,,,,, only produce ERROR. NowAT%GPS?%GPS: 1  0 0 0 0 0.00000 0.00000 0 AT%XLCSTEST+CME ERROR: 4 Rebooting whole laptop or EM7345 with at+CFUN=16 does not help. Is there a reset command for EM7345?  I found out that there possibly is such command: AT!RMARESET=<arg>, but it requires AT!ENTERCND="<password>", but I don't have that password. What should I try out next to get GPS working?

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RELEVANCY SCORE 70

Hi Everyone, I have 3rd Gen X1 Carbon (20BS-0031US) production date (8/15) and would like to extend the original 3 Year on-site warranty to 5 years. Is that possible? I tried the "Purchase a Warranty Upgrade" option on the Lenovo website and doesn't give me any options except to call sales. I just want to know if anyone has any experience extending the warranty on this unit before I call in. Thanks! Leo

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RELEVANCY SCORE 70

I can use 4G with a China Unicom SIM card, but can't use China Telecom SIM card. What's wrong? ? C:\Windows\system32>netsh mbn sh rad int=* Radio state information for interface Cellular:
-------------------------------------
Hardware radio state : On
Software radio state : On C:\Windows\system32>netsh mbn sh intThere is 1 interface on the system:

Name : Cellular
Description : Sierra Wireless EM7345 4G LTE
GUID : {24D38066-0CEA-46BD-B9A8-D24763EE7DD1}
Physical Address : 98:81:81:51:5f:57
State : Not connected
Device type : Mobile Broadband device is embedded in the system
Cellular class : GSM
Device Id : 013937007******
Manufacturer : Sierra Wireless Inc.
Model : Sierra Wireless EM7345 4G LTE
Firmware Version : FIH7160_V1.2_WW_01.1528.04
Provider Name :
Roaming : Not roaming
Signal : 0%
RSSI / RSCP : 0 (-113 dBm)C:\Windows\system32>netsh mbn sh read int=*Ready information for interface Cellular:
-------------------------------------
State : Ready to power up and register
Emergency mode : Off
SIM ICC Id : 89**********************
Number of telephone numbers : 0C:\Windows\system32>netsh mbn sh rad int=*Radio state information for interface Cellular:
-------------------------------------
Hardware radio state : On
Software radio state : OnC:\Windows\system32>netsh mbn sh cap int=*Device capability information for interface Cellular:
-------------------------------------------------------
Device type : Mobile Broadband device is embedded in th... Read more

A:X1 Carbon 20BS Sierra Wireless EM7345 can't use Ch...

Just my 2cents, but have you tried putting the SIM in a regular handphone/cell phone?  Sometimes, some carriers may require you to "activate" the SIM.  You may also need to put in APN, etc information in the "Advanced Options".

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RELEVANCY SCORE 70

The problem is with the first line of keyboard. Functions such as "Alt + F4" do not work. The microphone LED does not light, nor can disable the Wifi from the keyboard or open the multitasking or busquedad from the function keys.I updated the keyboard driver to the most recent but nothing, still does not work. Somebody could help me?sorry for my English, I'm not from USA. ?

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RELEVANCY SCORE 70

Yesterday I got some drivers updates along with BIOS update. BIOS seems to update successful (now its 1.14), everything under BIOS works. I had 2 OS: win10 and Ubuntu with grub. I've been a happy user of all these for several months, but... The problem is that after some driver update (which was done via Lenovo utility for Win10) I cannot boot any OS nor any OS installation even! Recovery ISOs, diagnostic tools... Nothing can be booted. BTW, I know how to deal with Secure boot and legacy mode. I can manage to start the boot process of anything listed above, but they all behave the same. They freeze in the very beggining. Everything which involves ACPI just hangs on boot. Linux hangs after message "ACPI tables successfully requested" or smth like this. Win10 displays dots which go round 1 second and then hangs. If I add "acpi=off" to Linux boot options, it boots (but almost nothing works there without acpi support). Things which don't require ACPI work. For example, I can boit BIOS update ISOS. Still it does no help as my BIOS version is the latest and it doesn't allow to rollback. It can't be hardware problem as it occured after Windows updated drivers and flashed some firmware (not BIOS, but I don't know what it was exactly). I can access data on SSD and can see some logs if needed. Hope for assistance How to flash again all possible laptop firmware from boot USB? What can be flashed except BIOS?

A:X1 Carbon (Gen3 20BS) cannot boot NOTHING but BIOS

I tried to use hard reset... Hold that tiny button on the bottom for 30sec approx. Now it doesn't switch on at all o_O Just no reaction on power button. With or without AC. Not even on long press. What shall I do now?Lenovo, what's wrong with your devices? Why can user brick a device just using reset button?!?! Now I cannot even get my data from the SSD... **bleep** it!

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RELEVANCY SCORE 69.6

Okay, I've got a ThinkPad X1 Yoga 2nd Gen and it's touchscreen & pen have randomly stopped working. I've tried the following: - Check device manager (hidden devices; nothing. can't find any drivers.)- Windows 10 reinstall I've uninstalled the drivers in hopes for them to be reinstalled after I restart, but now they're gone. I suspect this to be an issue with the hardware itself, maybe a loose connection or something? Also in settings, it says that "No pen or touch input is available for this display", which is clearly wrong as I was using it perfectly fine the day before. It would be hugely appreciated if someone could help, and how to fix it. 

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RELEVANCY SCORE 69.2

Hi everybody.Does anyone knows if Samsung 850 EVO  or 860 EVO is compatible?Does anyone knows if it's possible to upgrade to 1TB SSH ?Thanks!

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RELEVANCY SCORE 69.2

This morning, I'm working on downloading available BIOS updates related to Meltdown/Spectre, and creating bootable USB keys with the updates for each model computer that we use.  I've downloaded the update for the 20BS from here: https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-... According to the readme file, this update should include a tool for making a bootable USB key to install the update, but the tool and the "Instruction US - BIOS flash USB memory key.txt" file referenced in the readme both seem to be missing from the download.   Please advise how to create a bootable USB for installing this bios update.  

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RELEVANCY SCORE 69.2

Earlier this year, I experienced a serious display flickering issue and the eventual full-blown display failure on my X1 Carbon (2015 20BS). The keyboard bezel around the display hinge (specifically the left one when you face the screen), is extremely sensitive to any amount of finger pressure. On top of that, the bottom of the laptop close to the hinge is just as sensitive to touch as well.  These sensitive areas can cause the display to stop working intermintently (off and on). Eventually, after about a week or so, the display would stop working all together. Since my X1 Carbon was just out of warranty, I had to send it to IBM for repair. The cost is $700, not including shipping and state + city taxes (about $50 worth). Initially I thought, maybe it was stress from carrying it around daily inside a laptop carrying case (I mean, X1 Carbon being a ultrabook..super portable right?). So now, after the repair, I actually treat this X1 Carbon way better than I do with my Apple Macbook Pro. In fact, the X1 Carbon is on house arrest, permanently sitting on my office desk. Fast forward a couple months since the repair, out of blue today, I decided to lower the audio volume, and I suddenly noticed a screen flicker. "Oh c*ap!" thought in my head.  Lo and behold, yep, the hinge trouble is back again without me ever putting any unsual stress on this ultrabook!. I am at a loss on what to do. At this point, if I spend anohter $700 on this repair, I might... Read more

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RELEVANCY SCORE 69.2

So this is my second X1 Carbon and I had no problems whatsoever with the first one. With this one the problems started after I upgraded to Windows 10: more and more frequent BSODs, sometimes 10/day. I upgraded all the drivers, ran sfc /scannow, used also the DISM resotre health command, no issues found and it still gives me every now and then the blue screen.  What I also noticed is that when it's not plugged in, so relying only on battery, video and sound playback is very choppy and performance slows down. Again, I found no fault with the video drivers and they're the latest version. What am I to do with this one?   

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RELEVANCY SCORE 69.2

X1 Hangs on restart after a software update:  Windows 10, Norton, Lenovo, etc. After several forced power-offs (holding the power button) the X1 again reboots, with sometimes the update intact or as todays failure, Norton was being updated and my Norton is no longer installed.  This is the 2nd time this has happened to the Norton install.  Usually the Windows Update is in place after I finially get the X1 to boot normally to my Windows 10 install. I have removed the docking attachment before the restart to see if this helps, but it does not seem to help.  I have both attahced the HDD or removed it, but that too does not seem to prevent the problem. Is this an SSD bug? X1:  SSD 256 GBDocking Attachment1 TB HDD USB 3.0 with backup copiesMS Windows 10 (current version, (its updates have caused restart hangs also))Image size:   Used Space 60.2 GBFree Space:  36.7 GBCapacity:  97.0 GB Regards, DOGGONE 

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RELEVANCY SCORE 69.2

Been going back and forth and can't seem to find a screen that can replace my Thinkpad x1 carbon 3460 1f4 screen. Have found one for the 3448. Don't know if they use the same screen and pins?  See photo for description of the replacement screen I'm looking at.  













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A:Can the Thinkpad x1 carbon 3448 laptop screen replace a Thinkpad x1 carbon 3460 1f4

The 3448 and 3460 machines use the same panels, hinges, lid, cables, etc.

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