Over 1 million tech questions and answers.

Dell E6410 Touchpad Stopped Working

Q: Dell E6410 Touchpad Stopped Working

Hello people
I have a Dell Latitude E6410 running on Windows 7, I installed some windows updates and after that the cursor just froze, upon restarting the problem still persisted. Right now my touchpad is dead. I have uninstalled all the security updates of windows except for one because it is not uninstalling, I tried uninstalling the touchpad driver and re-installed different drivers but nothing seems to work here, I even tried the troubleshooter.
The Dell touchpad software detects the touchpad and even shows that it is ON.
In short I have tried all the methods posted on the forums online but I cannot find a solution. Please help me out here!
Thanks in advance!

RELEVANCY SCORE 200
Preferred Solution: Dell E6410 Touchpad Stopped Working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Dell E6410 Touchpad Stopped Working

Hello
I have a Latitude E6410 rnning on WIndows 7. Recently after a couple of windows updates my laptop's touchpad just froze. I restarted the system but the problem still persisted.
I have tried all the solutions mentioned on forums online. These are the things I have tried
1. Ran the troubleshooter
2. Uninstalled and then re-installed touchpad drivers.
3. Uninstalled all the windows security updates except for one which does not uninstall
The Dell touchpad software recognizes the tpuchpad, even the device manager says that it is functioning properly but it is still stuck. even the buttons aren't working.
Please help me out here!
Thanks in advance!

Read other 2 answers
RELEVANCY SCORE 91.6

I have a Dell Latitude E6410 laptop running Win7Pro. I have lost the audio out from the mini jack. The sound still works on the speakers but when I connect anything (amp, audio desk, headphones) nothing at all? I have downloaded the latest drivers, done the Dell driver test, checked in Device Manager...and I cannot find any problems at all. The audio out worked before, but I can't remember when the last date was that it was fine...probably a couple of months ago.
Any suggestions would be helpful. 

A:Dell Latitude E6410 audio out has stopped working

Hello. You can test by switching from the IDT driver to the Windows native audio driver.
1. Open the Device Manager.2. Expand the "Sound, video & game controllers" and right click on "IDT High Definition Audio Codec".3. Select to "Update Driver Software".4. Click on "Browse my computer for driver software".5. Click "Let me pick from a list of drivers on my computer".6. Put a check in the box "Show compatible hardware" if not already checked.7. In the list of devices, click "High Definition Audio" (the native driver).8. Click "Next".9. On the Update Driver Warning box, click "Yes" (install the driver). 10. Restart the laptop if prompted. If not prompted, sometimes you have to restart, sometimes not.
[To get back to the IDT driver, do it again but reverse the names in steps 2 and 7.]
If you have the same symptoms with both the IDT driver and the native driver, then the hardware has failed and probably need to replace the jack circuit board, or alternately you could use a usb audio jack.

Read other 1 answers
RELEVANCY SCORE 79.2

Hi Guys,
I have bouhgt new DELL XPS 13 9360 few weeks ago. Worked perfectly, until some Windows and/or Dell Update. My TouchPad stopped working.
In device manager I can see that I2C HID device can't start (ERROR CODE 10).
The external mouse is working fine.
Sometimes helps to stop the I2C HID device, remove external mouse, than run Hardware Problem Solving and 1 from 10 times it ends with fixing the driver for I2C HID and it works for a while. Than it crashes again.
I believe it's some kind of driver issue.
 
Can you help me please?

A:Touchpad stopped working - DELL XPS 13 (9360)

jozefrusnak,
You can click the link below to download the Windows 10 Touchpad drivers as well as updating your Bios to the latest version.
XPS 9360 Drivers, Downloads and Manuals
"This device cannot start" Code 10 error in Device Manager in Window

Read other 2 answers
RELEVANCY SCORE 78.4

Hello,
I have dell inspirion 15, 3521.
I am using win 10 64bit.
After some time on the laptop my touchpad is stopping working, cursor not moving. I already tried everything updating to the latest driver 19.0.9.4 Snaptics, installing reinstallign i have the same issue.
Sometimes on start up mouse touchpad is not working and need to plug in external mouse.
Sometimes also when my touchpad stops working also my keyboard stops working, sometimes when i power the lap top and on the start up when i need to enter my pass for win account keyboard and touch pad are not responsive and the Capslock light is on and when i try tipping any key everything is non responsive tried every driver i format the win and still with same problem.
I think that maybe my palmrest is bad and I need to chance whole palmrest as i see on the internet there is a part palmrest to be changed. Before i buy it i want to hear your opinion it is not expensive something like 30$ .
Looking forward to hear form you.

Read other answers
RELEVANCY SCORE 77.6

For about two months now, the touchpad on my Dell Inspiron 1420 has not worked properly. The touchpad does not respond to touch (at all) nor do the buttons work. Additionally, the touchpad driver does not show up in ?Device Manager? at all. The files do still exist under ?Dell Drivers? though and the application can be found under ?programs?.

So far, I have:

-uninstalled and re-installed the touchpad driver (many times). If I remove all files and re-install the drivers, and reboot as instructed by the prompts; the touchpad will usually work until I put the computer to sleep or restart it. Then, once again, no response at all. The icon in the bottom right of the desktop also disappears, as does the driver in ?device manager?. The files still exist though in ?dell drivers? and under ?programs?.

-started the computer in safe mode. The touchpad works fine anytime I am in safe mode.

-disabled all programs (programs that had that option) that run on start up. I did this thinking that a start up program was controlling the touchpad since it starts fine in safe mode. The Alps driver (for the touchpad) that should appear under start up programs does not and I have never disabled it when it did show up. Stopping all programs that run at start up did nothing to fix the touchpad.

-I run AVG anti-virus software every day and have run Ad-Aware antispyware multiple times but this seems to have no effect on the touchpad problem.

At this p... Read more

A:Dell Inspiron 1420 Alps touchpad stopped working

Hi,
I am thinking that maybe that is a 64bit, if so then you are having a driver conflict, i suggest that you make sure you have the right drivers from the Dell website for your Laptop, or check you Even viewer logs to see what could be the cause of that problem.
If that isn't the problem, then lets us know...
 

Read other 7 answers
RELEVANCY SCORE 75.6

Tried different guides like touchpad not working suddenly in Ubuntu 14.04
$ xinput
? Virtual core pointer id=2 [master pointer (3)]
? ? Virtual core XTEST pointer id=4 [slave pointer (2)]
? ? Logitech USB Optical Mouse id=10 [slave pointer (2)]
? ? SynPS/2 Synaptics TouchPad id=12 [slave pointer (2)]
? Virtual core keyboard id=3 [master keyboard (2)]
? Virtual core XTEST keyboard id=5 [slave keyboard (3)]
? Power Button id=6 [slave keyboard (3)]
? Video Bus id=7 [slave keyboard (3)]
? Power Button id=8 [slave keyboard (3)]
? Sleep Button id=9 [slave keyboard (3)]
? AT Translated Set 2 keyboard id=11 [slave keyboard (3)]
? Dell WMI hotkeys id=13 [slave keyboard (3)]
? Integrated_Webcam_HD id=14 [slave keyboard (3)]

As you can see on xinput comes up only the touchpad but are both shown in the input devices
$ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=000... Read more

Read other answers
RELEVANCY SCORE 75.6

I was playing a video game on my laptop around 4:30, when the keyboard suddenly stopped working. The mouse still functioned, so I tried clicking around to see if it was just a problem with the game. Then at 4:32, the mouse stopped working, too. I decided to try turning it off, but neither holding nor pressing the power button worked, so I unplugged the laptop from the charger and left it to run out of power on it's own. At 4:35, the display froze. I know this, because up until then the clock was still working. Currently, the vent fan is still running, and the screen is frozen. No keyboard buttons work, and neither the built-in trackpad nor an HDMI mouse is working.  Is there anything I can do to fix this, or do I need to send it in?The laptop was a brand new Dell Inspiron 15 7000 Series, with Nvidia GeForce GTX and an Intel Core i7.

Read other answers
RELEVANCY SCORE 74.8

hi,
days and days and days i have been searching for a solution , vainly .
some keys stopped working suddenly like up , and left arrows , and home , and end keys .
it happened before , and it worked again .
i used a diagnostic software , and the keys do not work .
need helllllllllp please .

Read other answers
RELEVANCY SCORE 74.8

Hello!I've been using my Latitude E6410 for a few years now and it's by far the best laptop I've ever had.Recently, my backlit keyboard stopped working. It's something that you don't appreciate enough until you lose it... :) So I got a new backlit keyboard for it and installed it, but it still doesn't work.I wonder if it could be a problem that's unrelated to the keyboard itself - maybe some motherboard issue / bios bug / whatever. Or maybe the new keyboard I got has its backlit feature broken.Any ideas?Please note it's been my computer for a while now, so I know all about how to activate it (alt+right arrow / bios setting). also note that it doesn't work even before the OS loads, where it used to work perfectly earlier.Thank you very much!

Read other answers
RELEVANCY SCORE 67.2

My touchpad stopped working; I rebooted and the touchpad worked until the password eas entered and stopped working when computer unlocked. Used MS mouse to access settings; found the touchpad was turned off! Turned it to on position and it is working fine! How did ths happened?

Read other answers
RELEVANCY SCORE 63.6

Hi there,
My config is : E6410, Windows 7/64 and the Dell Touchpad driver 7.1107.101.210. I have disabled the touchpad cause only using the pointer. Now, the issue is that quite frequently while using an office 2010 64, the touchpad enter in a selection mode (area selection in light blue) without doing anything, to exit this mode I then have to escape or right click which is really annoying. Anyone else have encountered this behavior ?, any information regarding a new driver version ?.
Thanks,

A:Touchpad E6410

Hi dgl06
I have the same laptop as yours (LATITUDE E6410, Windows 7/64) please tell me how I can disable my touchpad or mousepad...
actually it doesn't works properly my mouse cursor is continuously moving in down direction I want to disable this and will use an external mouse.
please help. Thank you

Read other 1 answers
RELEVANCY SCORE 62.8

I have a fairly new X1 Yoga 3rd Gen, the touchpad was working fine for a couple of months. All of a sudden today it has stopped working. The laptop is almost at factory settings in regards to software. I have installed almost nothing. The keyboard and trackpoint nub still work fine, and the trackpad is turned on in settings. The trackpad also still works as a button.Kind of stumped. I tried all the function keys, and I don't think there is a hardware switch. I removed it from device manager and it comes back for a few seconds, but then stops again.   Any help would be most appreciated.

Read other answers
RELEVANCY SCORE 62.8

Guys please help !!! The touchpad is all worked flawlessly. morning, including laptops and touch not working. Drivers reinstalled, to no avail. There was no update. He made a hard reset - earned !!!. But in the morning and turned on again does not work, and a hard reset does not help. help me please

Read other answers
RELEVANCY SCORE 62.8

Hey everyone this is my first post here,
I'm hoping to get some guidance to resolve and issue I've been having with a laptop I am trying to refurbish. It's a HP Pavillon TX1000 I got from a friend. I put in a new Western Digital scorpio Blue HD and installed Vista Home.
Everything seemed fine but after installing drivers from the HP site and antivirus and malwarebytes, the touchpad stopped working. It had been fine beforehand. I had to plug in a USB mouse which works fine.
So far I've tried these things:
In control panel looking at the mouse settings the Synaptics Touchpad is greyed out and I can't enable or disable it. I can only remove the usb keyboard driver.
I system restored but it hasn't helped.
I download the Synaptics Touchpad driver again and reinstalled it, but it didn't make any difference.
There is a button above the touchpad which is supposed to enable and disable the pad but pressing it makes no difference, the blue light shows it's enabled but it's not.
I am trying a windows reinstall but even during that I am having to use the usb mouse.
Any ideas what I can try next???
The laptop specs are: The laptop specs are: AMD Turion 64 x2 Mobile Technology TL-58 1.90 GHZ
1GB DDR2 RAM
HDD: Western Digital Scorpio Blue 120GB. 5400RPM.
Windows Vista Home Premium 32 bit.
Thanks,
 

Read other answers
RELEVANCY SCORE 62.8

Hi All,My touchpad no longer works.  It is no longer in the device list via control panel.  I used to run with the touchpad disabled if I had a mouse attached but this option has disappeared as I have no touchpad properties.  Obviously fn+F7 has no effect. Any help most gratefully receieved.Barrie JUST NOTICEDPursuing another similar discussion I saw a reference to HID Driver I2C being a cause of the problem.  This is list as a problem by Device Manager on my machine. The driver is the latest version but the following is listedThis device cannot start. (Code 10)A request for the HID descriptor failed. Can anyone interpret this for me?Barrie  

Read other answers
RELEVANCY SCORE 62.8

My HP Pavilion x360 just forced an update a couple days ago and ever since then I can't move my cursor. It shows up on the screen when I first start up my laptop but disappears when I'm forced to use my touchscreen because the cursor doesn't move. This happened when I first got my laptop back in december too but the problem eventually went away on it's own. However, it only took two days, I haven't been able to use the touchpad in about a week. I love the touch screen on my laptop but I would like to be able to use my touchpad too... Someone help me out please!

A:My touchpad stopped working

Hi @The_Fellix,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the touchpad. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better.

Read other 1 answers
RELEVANCY SCORE 62.8

Hi!
2 days ago my touchpad stopped working...
I've tried to reinstall drivers... Still don't workin..

What can possible be wrong??
//Pcenrich
 

A:Touchpad stopped working! =(

Read other 8 answers
RELEVANCY SCORE 62.8

I have a Sony Vaio and the touchpad and buttons just stopped working out of nowhere. Any idea what I can do to fix this? Maybe reinstall drivers? But from where? I didn't change anything; it happened totally randomly! Right now I have an external mouse hooked up and it's a pain! Please help.
 

A:Touchpad stopped working!!

Read other 16 answers
RELEVANCY SCORE 62.8

Hi, I have a Lenovo Yoga 730-13IKB. After trying to upgrade some drivers, the touchpad stopped working. It is enabled (I checked that), but doesn't seem to be even recognized by my Windows 10 installation anymore. Running diagnostics through the Lenovo tools didn't help either :-( Any suggestions? Thanks,Tsahi 

Read other answers
RELEVANCY SCORE 62.8

Hello, i've just done a windows update and my touchpad has stopped working.I've tried doing a system restore before the update but it hasn't helped.I've checked the mouse properties but theres nothing listed under devices and i've looked at device manager but theres no category for mouses and other pointing devices.Can anyone help please?Paul

A:Touchpad stopped working

Please post the computer model next time. Example for touchpad settings/software installed are HP synaptics and a click to enable or disable is found under Mouse settings - Synaptics tab.

Read other 17 answers
RELEVANCY SCORE 62.8

My touchpad stopped working but it shows listed under programs as Snapsis Quick Pad Driver, however when trying to evoke it or uninstall it I get an error message: There was a problem C:\ Program Synaptics\Syn tp|SYNL SDLL.dll the specified module could not be found.  When I try to reinstall it I get a message that I have to uninstall it first to reinstall.  Also when I go to evoke it under Mouse & Touchpad, only the mouse shows up, nothing listed for the touchpad.  When I go into safe mode to see if the touchpad will work in safe mode I get a message that my system can't find some hardware (I assume it means my touchpad??)  I have read that some people said their touchpads stopped working when they went from Windows 8 to 10; however I have been using 10 all along.  So I have run out of options that I know of; can anyone help me get my touchpad working again?  Thanks.

A:Touchpad stopped working

Can I ask,have you done a restart?





I am a very busy person. PleasePlease click ?Accept as Solution" if I solve your Problem

Read other 2 answers
RELEVANCY SCORE 62.8

i have a compaq 1720us with a synaptic touchpad. it has worked great until tonight. something has got changed somehow, somewhere. i have uninstalled and reinstalled the latest drivers, i am using windows xp pro.

the one thing i have noticed is this... if i go into the control panel/system/hardware/device manager/mice or other pointing devices/synaptic touchpad in the general tab where you can normally select "enable" or "disable" this device, it is grayed out, with nothing in the box and i cannot select it at all.

all of the other devices in my pc allow me to select this option. i can plug in my usb mouse and it works just fine. but it's not very useful while traveling wich i do several times a week usually.

any help would be great. i have just spent about two hours on chat with hp/compaq doing all of the stuff they tell me to do, even though i did most of it before i called them.

the touchpad does not work in safe mode, it does not work in selective startup mode using msconfig.

i give up!!! HELP!!!

thanks, jimmy
 

A:touchpad stopped working

Please don't double post.
 

Read other 3 answers
RELEVANCY SCORE 62.8

Hello, I've just done a windows update and my touchpad has stopped working.I've tried a system restore before the update but it didn't help.Ive checked the mouse properties but there was nothing listed under devices and i've looked at device manager but there's no category for mouses and other pointing devices.Can anyone help please?Paul

A:touchpad has stopped working

What is the make and model# of your laptop?
Boot into Setup (Bios) go to Integrated Peripherals and look for Touch Pad, if it is Disabled, Enable it.
boot normally, and go to the computer manufacturers Support/Download drivers site and type in your make and model # or your service tag # and download the touchpad driver for your model.

Read other 12 answers
RELEVANCY SCORE 62.8

i have a compaq 1720us with a synaptic touchpad. it has worked great until tonight. something has got changed somehow, somewhere. i have uninstalled and reinstalled the latest drivers, i am using windows xp pro.

the one thing i have noticed is this... if i go into the control panel/system/hardware/device manager/mice or other pointing devices/synaptic touchpad in the general tab where you can normally select "enable" or "disable" this device, it is grayed out, with nothing in the box and i cannot select it at all.

all of the other devices in my pc allow me to select this option. i can plug in my usb mouse and it works just fine. but it's not very useful while traveling wich i do several times a week usually.

any help would be great. i have just spent about two hours on chat with hp/compaq doing all of the stuff they tell me to do, even though i did most of it before i called them.

the touchpad does not work in safe mode, it does not work in selective startup mode using msconfig.

i give up!!! HELP!!!

thanks, jimmy
 

A:Touchpad Stopped Working

i downloaded the latest drivers and then deleted from devce manager and let windows find the hardware again and re-installed.
this was after a few days of problems - one of which was that it would only work when i put an external mouse on the PC.
http://forums.techguy.org/t215668.html
 

Read other 2 answers
RELEVANCY SCORE 62.8

My touchpad on ideapad Y700 15-ISK just stopped working. I did a little research in drivers and i found, that there is no driver for touchpad installed. I tried to download new drivers from lenovo site and I used an older driver from C:\Drivers\Touchpad, there is InstNT.exe, which made a driver shows up in device manager, but prompt me to restart the laptop. When I did, the driver got lost again and I had to make the InstNT.exe "instalation" again. Then I tried to update it with a setup.exe in the same synaptics folder and after it, the driver got itself a name for synaptics. So I said to myself, ok after restart now, it will be fine. But it wasn't. Again, the driver is gone.I'm attaching a screenshot for you to see driver being installed, but after restart, it vanished and isn't even showing in unrecognized drivers.In addition, my windows defender warned me about some threats, but I guess it got rid of them, because there were none to be found by me. Just wanted to say it, maybe it could affect my problem.


























Snímek obrazovky (13).png ?1600 KB

Read other answers
RELEVANCY SCORE 62.8

I bought a Lenovo laptop 6 months ago - 100-15IBD Laptop (ideapad). The touchpad (Elan Smart-Pad) has suddenly stopped working. I can move the cursor but I cannot right click, left click or double click. This has nothing to do with the Fn F6 toggle used to activate and deactivate the touchpad. The touchpad is activated and the device manager says that the device is working properly. I tried updating the driver and got a windows message saying that the best driver for the device is already installed. Please help!

Read other answers
RELEVANCY SCORE 62

HP Pavillion x360 (13-s154sa)I turned on my laptop today and both the keyboard and touchpad are not working. How can I resolve this?

Read other answers
RELEVANCY SCORE 62

My keyboard and touchpad stopped working after I uninstalled my antivirus software and restarted my laptop in my hp pavilion 15ac-179TX. I have an extra mouse which works when connected to the laptop but keyboard and touchpad don't work.

Read other answers
RELEVANCY SCORE 62

Is there a way we can change the touchpad Reverse scrolling option (Scroll --> Two Finger Scrolling --> Switch Direction) on the X1 Carbon through an automated way. We see that after Windows 10 upgrade, the scroll option on the touchpad has been changed. So doing it manually it works but we want to automate it either through a registry change or some other method. Yes manual changes works perfectly.

Read other answers
RELEVANCY SCORE 62

My touchpad seemed to work when I first started my laptop, but then it stopped as soon as programs started loading. I installed a driver from HP's website, and that didn't fix anything, even after I restarted my laptop. Any advice?

Read other answers
RELEVANCY SCORE 62

I have been running windows 10 for almost a year with no problems to my touchpad. Today it stopped working completely. I went into the device manager and it showed the touchpad still connected. I restarted my computer and now it is as if my touchpad does not exist at all. The drivers for the touchpad are installed and I checked for updates. Could it be that the connection inside the laptop has come loose?

Read other answers
RELEVANCY SCORE 62

S7-392I installed the upgrade to the Synaptics driver to no avail.FnT and Alt.7 don't work.Any ideas?











Solved!
Go to Solution.

A:touchpad stopped working after windows 10

Following a thread from earlier Microsoft forums, this worked for me yesterday to restore trackpad function. Go to the Acer driver page for your computer. Download the intel IO chipset drivers for Windows 8.1. Run the setup for the driver in "compatability mode" and install. You will need to restart the computer. The computer will then recognize the trackpad as a valid device. Then download and install the Synaptics (or Elan) driver for Win 10 from the Acer support page and restart. If the trackpad is not immediatley active on the restart, hit Function F7. At least this fixed it for me.













View solution in original post

Read other 10 answers
RELEVANCY SCORE 62

Hello,recently the clicking of my touchpad stopped working . In the beginning, right-clicking was very difficult, now it is also left-clicking and the warranty has expired, which is very annoying.So it is possible to use the mouse and also touch/tip and multitouch, but not the clicking function. Does anyone have any idea how to fix this? So I'm looking for DIY instructions or ideas. Or maybe there is such a problem with the Y50. it is not a software problem. all drivers are up to date.best regards

Read other answers
RELEVANCY SCORE 62

So this laptop is a few years old and i just started using a wireless Logitech mouse.. The problem only started today but for some reason the touchpad has completely stopped working, the left and right click wont work either. I have gone into mouse settings and it's telling me that the touchpad is working properly and nothing has been changed. Please help me

Read other answers
RELEVANCY SCORE 62

My Touchpad stopped working. I check under the mouse configuration and it appears as active, and the click buttons are working but not the touch.. 

Read other answers
RELEVANCY SCORE 62

S7-392I installed the upgrade to the Synaptics driver to no avail.FnT and Alt.7 don't work.Any ideas?










Solved!
Go to Solution.

A:touchpad stopped working after windows 10

Following a thread from earlier Microsoft forums, this worked for me yesterday to restore trackpad function. Go to the Acer driver page for your computer. Download the intel IO chipset drivers for Windows 8.1. Run the setup for the driver in "compatability mode" and install. You will need to restart the computer. The computer will then recognize the trackpad as a valid device. Then download and install the Synaptics (or Elan) driver for Win 10 from the Acer support page and restart. If the trackpad is not immediatley active on the restart, hit Function F7. At least this fixed it for me.












View solution in original post

Read other 10 answers
RELEVANCY SCORE 62

So one day, all of the sudden my laptop's touchpad started acting its own life, it didn't respond my touches as it should've, and this continued few times I used my laptop. Today when I opened the laptop again, the touchpad wasn't working at all. Driver issues? (This has nothing to do with win10, as I downloaded it like half a year ago and this problem started just today)

A:My laptop touchpad stopped working?

Hi @Oodi ,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the touchscreen. I will be glad to help you. Step 1: Shutdown your PC.Step 2: Install Windows Updates.Step 3: Perform a touch screen diagnostic test     a.1: Plug the AC Adapter into the computer.     a.2: Press the power button on the computer for 5 seconds.     a.3: Turn on the computer and press the F2 key repeatedly.      a.4: When the HP PC Hardware Diagnostic UEFI screen displays, click Component Tests.      a.5: Click Touchscreeen.      a.6 There are two interactive touch screen tests. Start by clicking Touch Pointer Test.       a.6 Read the on screen instructions, and click Run Once.       a.7:  Touch each block to erase them the test ends when all blocks are erased or after three minutes have passed and results are displayed.     a.8 Click the main menu to return to the UEFI Screen and click the second test.      a.9:  Click Compenent Tests, and then click Touchscreen  again.      a.10 Click Drag and Drop Test.      a.11: Read the on screen instructions, then click Run Once again.  &n... Read more

Read other 1 answers
RELEVANCY SCORE 62

Sunday night the Lenovo companion did a few updates including a BIOS update and also an update for the Synaptics, but I can't see it in the Installation History (it doesn't show up). Anyway, after that update, the touchpad doesn't move the mouse anymore. I can still click it, but it doesn't respond to any gestures. I checked in BIOS and it's enabled, I checked all possible settings and it's all enabled and on. Any ideas of what I could try? My laptop type is: 20HR-CT01WW Thank you, Iulian 

Read other answers
RELEVANCY SCORE 62

Hello,sorry for my english, I'm french and I have somes difficulties...I bought a few days ago a yoga 260 and time to time the touchpad stops working.I have updated the driversAt times only the touchpad is blocked, or with the keyboard and the touch screen...If you had this problem, I would be happy to know the solutionthank you !  

Read other answers
RELEVANCY SCORE 62

Hello, fellow HP-ers! Hoping someone's expertise can assist me. I decided to clean out my fan by opening up my laptop keyboard. Unfortunately, I must've snagged a power strip or something because suddenly, the mouse stopped working. Does anyone know which power strip is for the mouse? Or if there's something to resecure in there? I've provided a photo for reference. Thanks in advance for the help!  - Mr. Horrible DIY-er

Read other answers
RELEVANCY SCORE 62

Sunday night the Lenovo companion did a few updates including a BIOS update and also an update for the Synaptics, but I can't see it in the Installation History (it doesn't show up). Anyway, after that update, the touchpad doesn't move the mouse anymore. I can still click it, but it doesn't respond to any gestures. I checked in BIOS and it's enabled, I checked all possible settings and it's all enabled and on. Any ideas of what I could try?
 
My laptop type is: 20HR-CT01WW
 
Thank you,
 
Iulian
 
Moderator Note: Edited subject to match content more clearly.













Solved!

Go to Solution.

A:X1 Carbon 5th Gen Touchpad stopped working

I'm having the same issue - didn't realize the touchpad wasn't working until today. I notice it works very briefly when you first boot up and then the pad stops working (only clicks work)My type is 20HQ

Read other 9 answers
RELEVANCY SCORE 62

Hello,sorry for my english, I'm french and I have somes difficulties...I bought a few days ago a yoga 260 and time to time the touchpad stops working.I have updated the driversAt times only the touchpad is blocked, or with the keyboard and the touch screen...If you had this problem, I would be happy to know the solutionthank you !  

Read other answers
RELEVANCY SCORE 62

My husband's touchpad on his Gateway PC stopped working last night. Therefore Bill is unable to download the Sysinfo utility.

He has Gateway nv77h18u- several years old. Windows 10.

Any suggestions to get touchpad working again?

Thanks!

Tricia
 

Read other answers
RELEVANCY SCORE 62

I have a Dell Mini computer with Win 7 Starter.  It's a great little machine but all of a sudden the touchpad stopped working.  The computer was on and when I came back to it the touchpad would not respond. 
 
* I rebooted but that did not resolve my issue. 
 
* I did a hard reboot, unplugging and removing the battery while it was running and restarting but that did not affect my issue.
 
* I tried that Fn + F9 and Fn + F7 but that had no effect.
 
* I scanned with AVG but no virus was found.
 
* I scanned with Malwarebytes but no virus was found.
 
* I ran sfc /scannow but no missing or corrupt system files were found.
 
* I am using a usb mouse.  I located the usb mouse in device manager but the touchpad was not there.  I found the touchpad by clicking "show hidden devices".  The touchpad has a yellow error notice on it.
 
* Windows could not find a better driver.
 
* I uninstalled the touchpad and rebooted and windows reinstalled it but it is still hidden in device manager, still has the same error notice and does not respond.
 
Please help!!!!!!
 
Thanks. 

A:Touchpad stopped working. Any help appreciated.

Does Dell have a separate driver listed at its support site...for the touchpad?
 
If so, did you download such and install it?
 
Do you have your Drivers CD for that system?
 
Louis

Read other 2 answers