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Windows Update page doesn't load in any browser

Q: Windows Update page doesn't load in any browser

Recently I discovered that windows update on my computer doesn't work anymore. When I tried to access Windows Update page , all I got is: "This webpage is not available." in google chrome. In Internet Explorer when I try the windows update link, the browser keeps closing and restarting with no success. If trying to google about this problem concerning windows update issues I also get the browser closing and restarting. Also no succes in Mozzila Firefox nor in Apple Safari. I tried all browsers with no success: windows update page is not working ( Internet Explorer cannot display the webpage), neither is it possible to update form Windows, I just can't get updates to work no matter I do.

When I tried to run Combofix to see the results, the computer freezes and I need to shutdown and restart.
I scanned my computer with Malwarebytes' Anti-Malware and I didn't get any objects infected.
What advice can you give me?
Thanks in advance.

PS: also on this page in this post when I tried to paste the windows update adress(link) I could not post, I get "This webpage is not available." in chrome.
In Safari: Safari can’t open the page “http://www.bleepingcomputer.com/forums/index.php?”. The error is: “unknown error” (kCFErrorDomainWinSock:10052)
And it is only because I pasted the adress of windows update site I could not post it no matter what browser I use.

RELEVANCY SCORE 200
Preferred Solution: Windows Update page doesn't load in any browser

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows Update page doesn't load in any browser

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:04:08 AM, on 12/4/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\LogMeIn Hamachi\hamachi-2.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\MySQL\MySQL Server 5.1\bin\mysqld.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Documents and Settings\roman\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\roman\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Safari\Safari.exe
C:\Documents and Settings\roman\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\roman\Desktop\Folders\Scripts\spyware adware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1060915
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1060915
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://wwproxy.ipcku.kansai-u.ac.jp/proxy.pac
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://wwproxy.ipcku.kansai-u.ac.jp/proxy.pac:100
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - (no file)
O2 - BHO: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl Class - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpbdfawep] C:\Program Files\HP\Dfawep\bin\hpbdfawep.exe 1
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program Files\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\USERNAME\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Global Startup: Monitor Apache Servers.lnk = C:\Program Files\Apache Software Foundation\Apache2.2\bin\ApacheMonitor.exe
O4 - Global Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: ICQ7.2 - {72EFBFE4-C74F-4187-AEFD-73EA3BE968D6} - C:\Program Files\ICQ7.2\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ7.2 - {72EFBFE4-C74F-4187-AEFD-73EA3BE968D6} - C:\Program Files\ICQ7.2\ICQ.exe
O9 - Extra button: Add to VideoGet - {88CFA58B-A63F-4A94-9C54-0C7A58E3333E} - C:\PROGRA~1\NUCLEA~1\VideoGet\Plugins\VIDEOG~1.DLL
O9 - Extra 'Tools' menuitem: Add to &VideoGet - {88CFA58B-A63F-4A94-9C54-0C7A58E3333E} - C:\PROGRA~1\NUCLEA~1\VideoGet\Plugins\VIDEOG~1.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {1A000B1F-B285-4FBF-B3CD-B50845003EBA} (CyMiInstaller320 Class) - http://ecos.bok.or.kr/miplatform/install/MiPlatform_Updater320_20070614_0910.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/31.42/uploader2.cab
O16 - DPF: {FAB9B41C-87D6-474D-AB7E-F07D78F2422E} (TeeChart Pro Activex control v7) - file://C:\Documents and Settings\USERNAME\Local Settings\Compatible LocalLow\TOBESOFT\MiPlatform320\Setup\Win32_3.2\teechart7Langs.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: cryptnet32 - cryptnet32.dll (file missing)
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apache2.2 - Apache Software Foundation - C:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LogMeIn Hamachi 2.0 Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Program Files\LogMeIn Hamachi\hamachi-2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: OpenVPN Service (OpenVPNService) - Unknown owner - C:\Program Files\OpenVPN\bin\openvpnserv.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: STI Simulator - Unknown owner - C:\WINDOWS\System32\PAStiSvc.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 14665 bytes

Read other 3 answers
RELEVANCY SCORE 86.4

I recently went to use Windows Update. Once I opened Windows Update, Internet explorer came up and couldn't connect to the update page. So I went to your chat room and was told to post a log of what a virus scan showed. So here it is :S
SpyBot Search & Destroy Log:

--- Report generated: 2009-07-22 06:27 ---

FunWebProducts: [SBI $561F0D2E] User settings (Registry value, fixed)
HKEY_USERS\S-1-5-21-1609600684-84054450-2037427041-1008\Software\Microsoft\Internet Explorer\MenuExt\&Search\=...http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml...

FunWebProducts: [SBI $8CC75C5A] Settings (Registry value, fixed)
HKEY_USERS\S-1-5-21-1609600684-84054450-2037427041-1008\Software\Microsoft\Internet Explorer\URLSearchHooks\{00A6FAF6-072E-44cf-8957-5838F569A31D}

FunWebProducts: [SBI $E2D974B3] Settings (Registry key, fixed)
HKEY_USERS\S-1-5-21-1609600684-84054450-2037427041-1008\Software\Fun Web Products

MyWay.MyWebSearch: [SBI $6404C538] Settings (Registry key, fixed)
HKEY_USERS\S-1-5-21-1609600684-84054450-2037427041-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA}

MyWay.MyWebSearch: [SBI $B1C70274] Browser helper object (Registry key, fixed)
HKEY_USERS\S-1-5-21-1609600684-84054450-2037427041-1008\Software\MyWebSearch

MyWay.MyWebSearch: [SBI $... Read more

A:Windows Update page doesn't load

Could anyone please help?

Read other 4 answers
RELEVANCY SCORE 86.4

Hi,http://windowsupdate.microsoft.com results in "Internet Explorer cannot display the webpage". Different IE pages open randomly while browsing the web. Defenitely the sign of some virus. I have XP Pro SP3, and IE 8. Under IE's tools > options > Connection > LAN settings I found a proxy server setup. I erased those entries, but it did not help either. I scanned and removed everything with most recent versions os Malewarebytes, SuperAntiSpyware, CCleaner. Netstat indicates that I have several ports connected to different IPs.I also ran HiJackTHis, I'm pasting the result below. Could some one help please.Thank you.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:19:54 PM, on 8/16/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Cisco Systems\SSL VPN Client\agent.exeC:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\LogMe... Read more

A:Windows update page doesn't load

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

Read other 4 answers
RELEVANCY SCORE 85.6

I'm running XP Home-SP2 on a new:

Toshiba Satellite M45-S165 1.5GHz-Celeron with 512mb-ram
SBC-Yahoo 2Wire Firewall/DSL Modem

...would muchly appreciate any help/info on this problem > I get only a blank IE6 page when I try going to Windows Update, nothing else. My Automatic Updates Service is (started). Any Ideas?

I've pasted in my (hijack this log) below: Thank you in advance!

Logfile of HijackThis v1.99.1
Scan saved at 3:56:47 PM, on 10/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ACS.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\T... Read more

A:Windows Update doesn't Load, just an empty IE6 page.

Download: StartDreck

Unzip to its own folder and start the program:
Press 'Config'
Press 'Mark All'

UN-Check the 'NT-Services & NT-Kernel...' boxes only:
Press 'Ok'

Press 'Save' and select the location to save the log file (default is the same folder as the application)

Post the log in this thread

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RELEVANCY SCORE 66.8

deleted. Nevermind, fixed it.

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RELEVANCY SCORE 66.8

I have Windows Vista Home Premium (x64) Service Pack 1 and the Windows update page will not load. No error messages it will not load. Any Microsoft help or support that leads to anything connected with Windows update will not load. I thought I was getting auto updates, but I am missing 8 important to critical updates. I have even tried downloading IE8 but it gets stuck on the Windows update.

What to do, what to do, what to do?

TIA
 

A:Windows update page will not load.

I was in your situation with Vista 32 for 3 months. First thing is to scan for malicious software/rootkits that may have turned off update. If you are confident that is not the cause, then you will need to rename the SoftwareDistribution folder in the Windows directory, something like SoftwareDistributionOld. You may have to first turnoff update in the Services (Administrative Tools) to do this. Reboot, and Update will recreate your SoftwareDistribution folder and you "may" then be able to update. Otherwise, like in my situation, you have a lot of heartache and google searching to do. I had to run a bits.reg routine to fix my bits (background Intelligent Transfer Services) in my registry; then I had to reregister a boatload of dll's. TurboTax 2008 had poorly installed and corrupted a number of files and registry entries.

Good luck.....
 

Read other 1 answers
RELEVANCY SCORE 66

I'm hoping someone can help me fix this. I'm running Vista Home Premium 32-bit. In the bottom right if my taskbar it tells me update are ready to be installed, but when I click on it it says " The Page Failed to Load".

A:Windows Update Page Failed to Load

If you have installed Windows Blinds then surly this program is responsible for this issue

our commemorative book:The page failed to load, Vista Update

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RELEVANCY SCORE 66

you've probably heard this before but everywhere I look forums only tell of how to fix or temporarily fix it. What caused this problem in the first place? also, I keep hearing about this thing called windows blinds but everytime I type it in on google it just shows actual window blinds for houses in the results.

I think my pc may have registry problems. If i fix those with the right software will everything be normal again? sometimes when I play my games it also just shuts down unexpectedly telling me a prob caused it to close.

Don't mean to sound like a noob for this stuff but it kind of bugs me how you have to do so much research and be a tech genius in order to use windows right. I mainly want to know about this stuff because I play crysis alot and it has taught me to fix and reconfigure things on my pc in order for it to run better and I'm happy about that but I don't really want to be a techie or pc enthusiast and have to go to computer school for 4 years just so I can run my game perfectly! its driving me nuts. so any help on what I can do to solve this? know its my fault for downloading freeware and things like that when I wasnt as knowledgeble but after this gets resolved I think I know enough about pc's now to prevent any future problems. thanks guys.

A:page failed to load in windows update?

If you really have message "The page failed to load" then I suspect it is caused by Windows Blinds or Stardock Colors or something another from Stardock if you have
Read all reports from here:The page failed to load, Vista Update

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RELEVANCY SCORE 66

I have a Windows Vista Home Premium, 32 Bit, Service Pack 2.
OK so my first problem is the Windows Update. After going to Control Panel > Windows Update, a page come on saying "Page Fail To Load". How can I fix this?

 

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RELEVANCY SCORE 66

I'm working on my mom's computer remotely via LogMeIn (Home Premium SP2). A persistent problem is an inability to update the system due to the Windows Update giving me a "The page failed to load" error. This happens after I click on the "15 optional updates are available" hyperlink in the Windows Update pane. There are no critical updates.

An initial Google search returned the most common cause as being "WindowBlinds" by Stardock. This program, however, is not installed on her computer (verified by a search of programs in the "All Programs" links, "Program Files" folder, "Uninstall or change a program", and a search for "stardock" in the registry.

"sfc /scannow" in administrative mode on the command line failed to return any errors.

I also went to Microsoft's relevant Knowledge Base article here and attempted to use the Fix It program to fix Windows Update. The program successfully ran and fixed the files that were damaged (whatever they happened to be), but this did not solve the issue.

Finally, I removed threats using SUPERAntiSpyware, reregistered some .dll files as recommended by Microsoft (IMPORTANT NOTE: Some of them failed), and restarted with non-essential services disabled and startup items disabled.
 

A:Windows Update > The page failed to load

bump
 

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RELEVANCY SCORE 66
A:Windows Update Page Fails To Load

Try getting the latest update agent and see whether it helps:
Information for network administrators about how to obtain the latest Windows Update Agent

Read other 3 answers
RELEVANCY SCORE 65.6

Windows Update Won't Load--gets error-"This page failed to load". My system=32 bit operating system which is Vista Ultimate.

A:Windows Update Won't Load--gets error-"This page failed to load"

Hello sgibbins,
Try here, people have had some good results doing this. please post your results. Good luck.


JSI Tip 2805. Windows Update 'Cannot Display Page'?

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RELEVANCY SCORE 65.2

Windows Vista update page will not load with information or work.
When I launch windows update in vista the page comes up blank. It gives the appearance that it is still loading. The only way to get rid of the blank page is in "start task Manager". In Task Manager it (windows update) is shown as running. There are no error messages.

Operating System
Windows Vista Home Premium Service Pack 2 (build 6002)
ZoneAlarm Security Suite Antivirus Version 8.0.298.035
 

A:Solved: Windows Vista update page will not load

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RELEVANCY SCORE 64.4

Hello. This site has helped me many times to remove malware, but this is my first time posting for help. Running windows XP SP3. Explorer pops up an extra window on startup and randomly with random sites (adsonar comes up alot), they often have a large yellow congratulations banner on top. Google links all redirect elsewhere. Yahoo causes intermitent redirects. I ended up with the Antivirus Soft from one of the redirects.Also noticed I cannot access windows update whatsoever , the pages will not load, I get a page reset errorInstalled IE8, on startup it warns me that a program is trying to change my default search engine. Redirects persist.I installed Mozilla Firefox, and the xtra window pop ups and google redirects are happening with it as well.Ran Defogger, DDS and GMER..................DDS (Ver_10-03-17.01) - NTFSx86 Run by Owner at 23:48:24.84 on Wed 05/26/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.652 [GMT -4:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\CA\ETRUST~1\realmon.exeC:\Program Files\iTunes\iTunesHelper.exeC:\WINDOWS\system32\igfxtray.exeC:\Pro... Read more

A:Google redirects / windows update page wont load

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 64

This is the first time I encountered this kind of problem.

Everything used to be running well, until one day that my IE6 at my office couldn't load the Windows Update page and other pages that required AcitveX such as TrendMicro's HouseCall and Symantec's Security Check. They kept saying that I'm using an old version of IE and needed IE5 or later to display their pages.

I've checked all the settings for IE6 and everything seems to be in place, the system is fully patched and an up-to-date antivirus OfficeScan 7.0 is running. No virus or spyware were found by OfficeScan and Ad-Aware SE 1.05. I've run sfc /scannow and re-installed ie.inf, but still couldn't solve the problem.

There're a few strange things that I need to point out. When I clicked Help->About Internet Explorer at IE, it doesn't display the Version, Cipher Strength and Product ID, they are all left blank. And when I clicked OK, it doesn't go away... (see attachment) Everything inside my computer is licensed, so I don't know why it doesn't display the Product ID.

Another thing is that when I tried to open Windows Media Player, it just prompted me an error message saying that "An internal application error has occured.", and the media player won't load.

This problem has been troubling me because it prevents me from updating the Windows myself, so hopefully some Microsoft experts here are able to help me... Thanks a lot...

A:Please Help! IE6 couldn't load Windows Update Page and other pages require ActiveX

Hello! Does anyone have any idea what I can do? It's been really bothering me... Please help!!

Thanks!

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RELEVANCY SCORE 62.8

I am running XP on my laptop, and have no probs with this particular page I am trying to access. But when I try using a desktop machine running ME, the page doesn't load in completely, putting up those colored placehholders. Why is this happening, and how can I fix it. I checked Internet Options, and every setting seems to be the same.
Thanks.
 

A:page doesn't load in

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RELEVANCY SCORE 62.8

Does anyone know how to fix the loading problem? Which is where it will get stuck at 100% and act as if it is still loading.

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RELEVANCY SCORE 62.4

I am constantly having redirects and new tabs spontaneously open to spammy websites in both IE and Firefox. I cannot get to Windows Update, it either says it can't connect or takes me to a fake search engine page. Windows is very slow to load at start, and after working for a little while, I tend to get Generic Host Process for Win32 Services errors, after which my machine locks up.

Malwarebytes has not found anything. AVG says it finds 6 infections and fixes 3. The infections are in svchost.exe, iexplorer.exe, and explorer.exe, where it says that a Trojan horse Agent_r.XJ Object was removed from each.

I do have access to my Windows XP Install disk.

Thanks so much for your help,
coxpac30
=======================================================

.
DDS (Ver_11-05-19.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_25
Run by mcox at 15:41:25 on 2011-05-25
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1605 [GMT -5:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\mcox\Desktop\dds.com
C:\WINDOWS\system32\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7... Read more

A:Browser redirects, Windows Update blocked, slow to load Windows

Hello, Welcome to TSF.
I'm nasdaq and will be helping you.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.

Please do not install or uninstall any programs, or run any other scanners or software, unless I specifically ask you to do so. Also please copy and paste logs into the thread, rather than add them as attachments.
===

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this ... Read more

Read other 15 answers
RELEVANCY SCORE 62.4

I recently installed Windows XP and all my programs on a new hard drive, as the old one would not boot. Last week I received a "Generic host process for Win32 services" error. My machine locked up, and I had to restart. Then I started having issues where Windows would not load or would take a very long time. I am able to start Windows in Safe Mode, but it takes much longer than it should.

Now sometimes when starting IE or Firefox or when surfing, new tabs are started on spammy webpages. Other times, IE or Firefox will not start. I also cannot go to the Windows Update site.

Neither Malwarebytes nor Avast find any instance of infection.

AVG says that it finds 6 infections and repairs 3. Just in case it would help, here is that part of the AVG log file:
(C:\WINDOWS\system32\svchost.exe (3440):\memory_001a0000 Trojan horse Agent_r.XJ
C:\WINDOWS\system32\svchost.exe (3440) Trojan horse Agent_r.XJ Object was removed.
C:\Program Files\Internet Explorer\iexplore.exe (2652):\memory_00260000 Trojan horse Agent_r.XJ
C:\Program Files\Internet Explorer\iexplore.exe (2652) Trojan horse Agent_r.XJ Object was removed.
C:\WINDOWS\explorer.exe (1484):\memory_001a0000 Trojan horse Agent_r.XJ
C:\WINDOWS\explorer.exe (1484) Trojan horse Agent_r.XJ Object was removed.)

Thanks for any help you can provide!
coxpac30

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:02:07 PM, on 5/9/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.1870... Read more

A:Windows Update blocked, browser redirects, slow to load Windows

Is there anyone out there that can help me, or can I provide any additional information?
 

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RELEVANCY SCORE 62

The page doesn't load properly every now and then and looks kind of broken.

For example, the table codes are not loaded so the left column appears as usual (but looks weird) the middle column ends up below the left column (it should be on the right of the left column if it is loaded properly). The regular bluish background doesn't load and I only see a white background.

What is the cause of this problem?

Is it a problem with the webhost server (it did not send the data well)?
A problem with my web browser (shouldn't be the case..)?
A problem with my internet connection?
or a problem with my OS and software (other than the browser)?

A:Page doesn't load properly - what's the cause?

Have you tried switching to Compatibility View?

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RELEVANCY SCORE 62

Hey everybody. Hoping to find some technical guidance here. Here are the details of my problem:

Obviously, Facebook is the only webpage that will not load. I have tried it in all 3 of my browers (chrome, firefox, and IE) and every time I get the webpage is not available message as if the site is down or something. I get a not working ratio of about 80%. I don't know what makes it do it. But for example, I tried for a good 5 minutes to get FB to load with no success just now. I created my account on this forum and now FB works in chrome (the browser I've been using just now), but FB still does not work in Firefox. My cell phone will still load FB 100% of the time connected to the same internet source (a Verizon Mifi Jetpack provided by my employer). I hooked up my computer to a friends internet and FB worked without flaw on all of my browsers. My work computer also has the same problem with FB when connected to the Mifi.

So, all of this makes me want to say there is some problem with the Verizon Mifi Jetpack, but then my cell phone works 100% of the time on FB using the Mifi. Super confusing. Any help will be appreciated.
 

A:Facebook only page that doesn't load

Anybody?
 

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RELEVANCY SCORE 62

Hi everyone,
I'm new here and I'm not sure if this is the right section; english is not my native language, so I'm sorry if I do some mistakes.
I have a desktop pc with windows 7 and from a few days firefox doesn't load any page, but the internet icon says that internet is connected.
I have a notebook with windows 8 too and with the same cable that is connected with the desktop pc it works (With the Wifi it works too).
From the "Local Area Connection Status" it says:
Ipv4 connectivity: Internet
Ipv6 connectivity: No Internet access.
I read a similar post on this forum and someone said that disabling the antivirus (I have avast) can work.
I did this and everything works.
So my question is: what should I do?
Disinstalling Avast and installing another antivirus?

A:Firefox doesn't load any page?

Ok I removed Avast and it works.

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RELEVANCY SCORE 62

Hi, i'm new here and i was having some doubt with my problem...here goes...


My IE is having a problem to load a page which contain a HTML editor inside. It contain some buttons / features (most of it are same as those which this message typing box contain.) inside the editor. But once i wish to open up that page it seems keep me hang for a while then at last all those content inside can't able to load at all. The situation which i mentioned are shown in the attachment. Please give me some help and it will be most appreciate.

For your information i am using Win Xp Service Pack 2, IE version 6.0.

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RELEVANCY SCORE 61.6

Since... some Days yet, I have the Problem of my Firefox [v3.6.16] not loading the Start Page sometimes.

So, I start Firefox, get a blank Page instead of Google [happens quite often], and in the lower left Corner it says 'finished'!
[Or is it 'ready' in English...?]

It did do this just on Start of Firefox - when clicking on my Start Page Button, pressing F5, or just hitting Enter in the Adress Bar again, Google will load properly. But not upon Start, sometimes!
It's driving me Nuts!

Is there any other Way to solve this other than...
A), delete the whole User Profile Folder and lose all Extensions and their Settings
B), re-install Firefox and all of its Extensions + Settings
C), get Firefox v4.0 [don't think I couold use all of my Extensions/Themes there]
D), get another Browser?

Like, which File could I import from another Profile to fix this without losing my current one...?
I have Emsisoft Anti Malware installed, every Malware/Spyware/Trojan/Virus/Worm will be detected [Behavior Scanner reports even the slightest Change in Files like the Host File], it worked every Time yet, and Scan didn't achieve any Results but 5 Trace.Tracking Cookies.
Plus, upon re-loading the Page, it DOES work, after all.

URLs it has happened with, yet:
Startseite von Mozilla Firefox
Mozilla Firefox Start Page

A:[Firefox] First Page [Google] doesn't load!

Quote:
C), get Firefox v4.0 [don't think I couold use all of my Extensions there]


Extensions will work, even older ones will work if you disable compatibility check

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RELEVANCY SCORE 61.6

Hi, IE6 will not download the latest page on sites I have used for months. I have to hold down the ctrl key and hit refresh to get the latest page. Can you tell me what to do please? Make it simple as I am not computer geek. Thanks

A:IE doesn't load the latest page on sites

Hello and welcome to TSF
Does this problem happen with every website or a certain one? (if a certain one please state)
What version of IE do you have?
Do you ahve any plu ins or add ons for it?

Read other 2 answers
RELEVANCY SCORE 61.6

and my sidebar only has lines . On google CHROME facebook works.Also I get a message saying hotkey has stoped working. Says doyou want to fix online but nothing happens.Went to Hotkey utility and you can't repair it..... only uninstall it.Hope I haven't deleted something I shouldn't have. I did systen restore and that doesn't help.What a mix up I have. Hope I can get help.All my other pages work good. I have internet exployer 9and 64 bit. Thanks Carol

Forgot to say:
that their is a black box with a red line where my clocketc on my desktop where it was. Tried putting them back on but just get the above. thanks carol

A:my facebook page on IE doesn't fully load

Couple of things you can try. Sometimes malware can cause problems for IE. Run a full updated scan using your installed anti-virus suite. No AV product is 100% effective 100% of the time (if there was such a thing we'd all be using it.) So I'd also run a couple of free on-demand scanners. The more scans you run that come back "no malware found" the more likely it is your computer is malware free.

Malwarebytes

ESET Online Scanner

SuperAntispyware

HitmanPro

Once you're reasonably sure your computer is malware free you could try resetting IE9 to its default settings.

Internet Explorer - Reset

If still no joy I'd check for any damaged or corrupt system files that might be interfering with IE. Run a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

SFC /SCANNOW Command - System File Checker

If you're still having problems this Microsoft article has some additional suggestions including how to completely uninstall/reinstall IE9.

How to reinstall or repair Internet Explorer in Windows 7, Windows Vista, and Windows XP

Please post back if anything helped or not.

Read other 9 answers
RELEVANCY SCORE 60.8

I am currently on my brother's laptop. Both my firefox and chrome browser stop working yesterday. I believe it started when I receive some javascript/browser error while I was closing tabs on firefox. Kept receiving these errors for each tab closed.

I don't believe it is my internet problem as my laptop seems to be connected to my router fine.

A:My browser won't load a page

What did the error message say?

Have you tried updating Java to the latest version and clearing the cache/history in Firefox and Chrome?

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RELEVANCY SCORE 60

Hi,

System:
INTEL E2200 2.2Ghz Dual Core
1G RAM
2 HDDs
XP SP2

Running mozilla firefox one day pages like yahoo, cnet, and many more wouldn't load, while pages like google, imdb etc would load perfectly.

I tried AVG, Adaware, Spydoctor, NOD (even simultaneously) but it didn't detect nor fix the problem.Tried scanning in Safemode etc...

The weird part is that when i KILL the process: EXPLORER.EXE (of course the start bar etc disappears but in the mozilla window ALL sites load, and works perfectly)

Im assuming this is a virus like thing, but why isnt it being detected. Oh and i formatted once and reinstalled XP, and it happened again after a week!!!

Pls Help!!!
 

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RELEVANCY SCORE 60

i own a website, i made no changes to my browser, and yet suddenly, my browser (all versions of IE since i tried uninstalling 6.1) refuse to load any pages on my domain. everyone of them gets hung up at 'web site found - waiting for reply'.
i've been through the tools in my browser, and reset everything to absolute lowest settings. there are no restricted sites and no restricted settings (and never were). i uninstalled ver 6.1 and went to an older version, and nothing i try gets the pages loaded. not a single page on my home domain will load, although all other websites load as normal.
i installed netscape just to check, and it loads just fine on it, but won't load with IE.
i've ran norton corporate, browser hijacker, and lavasoft ad-aware 6 and they all say i'm clean.

what on earth is stopping my IE browser from loading the pages on my home domain? i'm at the end of my rope and any help greatly appreciated! i can't do any of the administration on my site because i can't load a single page.
 

A:browser won't load my home page

Download Hijack This, run it but do not fix anything yet, save it as a .txt file, copy the Hijack Log and post it.
 

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RELEVANCY SCORE 59.6

I am using xp prof. and IE 6. When I open my home page, Yahoo, sometimes I just get a blank page. IF it loads, there is about a 2 minute wait. When that happens, if I go to another page, it will or will not load. If not, it shows the "cannot find page" site. My dsl router connections shows on, but not many or no packets. If I reboot or renew the connection, it might help for once or twice but then this happens again.

Does anyone know why this is happening? Thanks!
 

A:Browser Has Long Pauses or Page Does Not Load

Have you checked for spyware/viri?
David
 

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RELEVANCY SCORE 59.6

HELP Please - Browser shuts down when I try to load my banks web page... :(

Hello

When I try to open (using Firefox) my banks web page (http://www.qantascu.com.au), it starts to load, but then shuts down all my open firefox pages...

Thanks for any help

Here below is the stats you may wish to view:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:23:11 AM, on 2/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\hzrController.exe
C:\WINDOWS\system32\hzrService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\windows\system32\svchost.exe
C:\windows\Explorer.EXE
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\windows\s... Read more

A:HELP Please - Browser shuts down when I try to load my banks web page... :(

hello & welcome to TSF ,


you need to post this in the (HiJack Log Help) forum of this site

if you truely do think it is because of an infection you need to follow this link & work thru the steps

http://www.techsupportforum.com/secu...oval-help.html


but if you do not think it is an infection do this


do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it

if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system

if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create

this also applies to (Windows XP Professsional )

http://www.helpwithwindows.com/Windo...p2-bootcd.html

now if you do have the Windows XP cd with sp2 please follow these steps

--------------------------------------------

performing a (sfc) system file checker

It is a scan that checks the core files & dlls of the (os) operating system and replaces them if they are corrupt or missing with the correct original version

start

#1 then select (run) , then press enter
a window will open
#2 type in ( cmd ) then press enter
another window will open
#3 type in ( sfc )then press enter
another window will open
#4 type in (sfc /purgecache) then enter / your pc ... Read more

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RELEVANCY SCORE 59.6

I'm using only Opera. The best web browser, especially the functionality.
Excuse me if my english is not so much correct gramatical.
From more then one mount i can't load normal this page
https://bazar.bg/
And when i am on eBay i can't click on "see seller other items" button. With Microsoft Edge i have no problems. I delete all extensions and add-ons like AdBlock, Youtube center, clear history-nothing help.
I reinstall Opera and delete all instaled passwords and data and problem solved, but after time, lets say 2 week problem immediately come back again.
Is it virus-i dont think so.
OS Windows 10 Enterprice.
AV Avast Free.
Opera latest version.
Firewall-Windows itegrated.
SSD Kingston V300 series 100% health.
Run disc cleanup-nothing help.
Does not load page normal means screen flicker and icons on the web page non stop revolve.
Very sad because i cant reinstall each week Opera and make new bookmarks and settings again and again.
On my another PC into the another room i nad the same problem for a while and now everything is OK without my actions.
 

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RELEVANCY SCORE 59.6

Hello everybody!

Few days ago my firefox gone crazee instead of loading the actual page
it loads the source of the page i tried everything but no help..

maybe one of you got an idea what the heck it could be?

P.S. - The browser is on windows xp machine

A:Browser load source code instead page

Does this happen on every webpage or just one? How about other browsers?

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RELEVANCY SCORE 59.6

Suddenly i got problems with my laptop. Connection is ok but no interest acess. But mobile are working fine on same wifi. I checked proxy and lan settings all are ok. Uninstalled antivirus also not helping.
Is it possible due to viruses or spyware please help me.

A:Can connect internet but browser can't load any page.

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

**Note - Please do NOT upgrade your OS to Windows 10 until your machine is clean, and we have uninstalled all our removal tools. Thanks.

------------------------------------------------------

Please download AdwCleaner from here and save it to your desktop.Run AdwCleaner and select Scan
Once the Scan is done, select Clean
Once done it will ask to reboot, please allow the reboot.
On reboot, a log will be produced. It can also be found at C:\AdwCleaner\AdwCleaner[C#].txt
Please copy/paste the contents of the log in your next reply.
------------------------------------------------------

Please download Farbar Recovery Scan Tool and save it to your desktop.Double-click FRST64 to run it. When the tool opens click Yes to the disclaimer.
Make sure the Addition.txt button is ticked.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it also makes another log (Addition.txt). Please attach it t... Read more

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RELEVANCY SCORE 59.6

Hello everybody.

I can't load any microsoft account login page in any browser on my laptop (running windows 8.1). Whether it is outlook, one drive, microsoft support forums, etc. Each time I try to load the login page I get the following errors:

In firefox: The connection was reset
In IE: This page cannot be displayed
In chrome: This webpage is not available

It was working up until yesterday, then all of sudden in the middle of the afternoon I couldn't access any microsoft login page.

As far as I can tell, these are the only pages that can't load. MSN works fine, any microsoft site works fine (outside of the login part of course). All other sites I have tried work just fine.

However, I can access my email in the Mail app that comes standard in windows 8.1 as well as on my android phone. Furthermore, I don't think that it is an ISP problem as I can easily access those pages on an old desktop computer I have and on my phone. It seems to be an issue with my laptop specifically.

I have tried restarting the computer (multiple times) and clearing the cache and cookies (multiple times).

If I can't fix this, I'm probably going to reinstall windows, but I really would like to save myself all the trouble that comes with that, especially since it's just one page that I can't get to load.

I really need help figuring this out. Any help and input would be greatly appreciated.

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RELEVANCY SCORE 59.6

Suddenly i got problems with my laptop. Connection is ok but no interest acess. But mobile are working fine on same wifi. I checked proxy and lan settings all are ok. Uninstalled antivirus also not helping.
Is it possible due to viruses or spyware please help me.

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RELEVANCY SCORE 59.6

Suddenly i got problems with my laptop i can connect to wifi anf lan cable but browser can't load any page. I have tried all Internet options setting and deleted history. Proxy settings. Still not working.

A:Can Connect to internet but browser can't load any page.

Hi,

Are you internet cannot display this webpage when attempting to load a page? Have you tried using a different browser like chrome?

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RELEVANCY SCORE 58.8

Maybe someone here can help me, because I'm stumped at this.

My laptop is recieving an wired internet connection, but none of my programs seem to be connecting to the signal. For example, Internet Explorer isn't loading pages (just blank), things aren't updating, and my "Weather App" says "Service not available." When I open Safari, it can't open the page and says "The error is: 'There was a problem communicating with the web proxy server (HTTP).' (CFURLErrorDomain: 306)"

The problem isn't in the router, because the desktop I'm using to post this is working fine. The problem isn't in the ethernet cable, because I tried using it to connect the desktop and it still worked fine.

Network and Sharing Center confirms that This Computer is connected to the Network connected to the Internet. When I "Diagnose and repair," the message comes up "Widnows did not find any problems with your internet connection."

I've tried disabling the connection, restarting, and enabling again, to no effect. I haven't tried restarting in Safe Mode yet, because I'm not sure how.

The problem is on my Dell laptop with Windows Vista. We get internet from Comcast, connected to my computer through a Scientific Atlanta modem and one each Cisco and Linksys routers. Again, though, my mystery is that the computer says it's recieving a connection, but it's somehow not being used by any prog... Read more

A:Solved: Internet is connected, but browser doesn't load

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RELEVANCY SCORE 58.8

Friends computer...Win 2000, cable connection...when he attempts to launch IE browser...gets a cannot find server message (the page cannot be displayed). He can launch his email and get his email...but internet explorer will not work. He can even get to Windows Update site (without using the browser) He has tried uninstall/reinstall of IE 6.0...and tried IE repair tool...no help. He said the internet options settings for his ISP is set to auto.
 

A:(Solved) Browser won't load page...connection working...(?)

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RELEVANCY SCORE 58.8

Hi Team,

We are using Internet explorer 11 browser and our application can work only on document mode IE=5, I tried the web pages to forcefully load in IE=5 by using the meta tag like below however it always loading in IE11 mode. Please help me with this issue.
<meta http-equiv="X-UA-Compatible" content="IE=5">

Thanks,
Srinivas

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RELEVANCY SCORE 58.8

Along with pages that stay open for periods of time become "sleepers" and will be hard to click off, move or jump to another page.
Windows XP Home Edition Dell Desktop Dimension Series 2300.
Recent Disc Cleanup
Disk Defrag is showing not needed

Installed Video Card to improve choppy video issue; no result
Upgraded from 512mb of ram to 1GB of ram, no result

Operating with a 24" Flat Screen

This computer just keeps getting slower and cannot figure out why. Lots of apps right now on this computer

Have external 1 Terrabyte hard drive

Pentium 4 - 2.0 Ghz processor
I have a XPS 9000 on order from Dell but I need to get this computer back up to snuff and I'm assuming there's something in the hijack log that might indicate the problem.

Outlook Express real slow to open,

Opening up Add/Remove panel very slow
What's odd is certain sites with pictures/picture dex's are unaffected by the speed to move around the internet, unless the pages are left open for a period of time, like http://caedes.net or other photography sites.

Here's the hijack log:
Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 11:37:57 PM, on 12/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\sys... Read more

A:Page Icons slow to Load when Opening Browser

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RELEVANCY SCORE 58.8

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista? Home Basic, Service Pack 2, 32 bit
Processor: Intel(R) Celeron(R) CPU 450 @ 2.20GHz, x64 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 2036 Mb
Graphics Card: Chell 1.7b for Intel(R) G33/G31, 320 Mb
Hard Drives: C: Total - 223377 MB, Free - 57513 MB; D: Total - 14999 MB, Free - 7222 MB; F: Total - 953866 MB, Free - 814232 MB;
Motherboard: Dell Inc., 0G679R
Antivirus: ThreatTrack Security VIPRE, Updated and Enabled
---------------------------------------------------------------------------------------------------------------------------------My problem: When accessing Freestockcharts.com the page loads as triangels,question marks-example:???`I?%&/m?{J?J??t??`[email protected]??????iG#)?*??eVe][email protected]????{???{???;?N'????\fdl??J??!????~|?"??O?
---------------------------------------------------------------------------------------------------------------------------------Firefox browser is supposed to work. Chrome is not supposed to work and Internet Explorer doe not work as it produces the same characters.
Any help would be appreciated. I am currently accessing stock charts @ Netdania.com but I would prefer freestock charts because the price is synchronous with the markets.
 

A:nonsense characters load instead of page in Firefox browser

What version of FF are you using. Just tried it in 47.0 and it works great.
 

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RELEVANCY SCORE 58.8

Legitimate copy of Win Vista Ultimate SP1, all updates through last week ...

When I attempt to open Windows Update, I get an error message "The page
failed to load".

A google search found nothing but the suggestion to delete "System32", am I'm not going there!
 

A:Solved: Windows Update "The page failed to load"

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RELEVANCY SCORE 58.4

Vista Home Basic SP2. When I try to run Windows update all I get is a blank page that says "The page failed to load". I've looked all around and have found a lot of people with the same or a similar problem but no firm solutions. I haven't used it in maybe a week and it's worked fine up till now. There have been no real changes since I used it last. Does anyone have a clue?

A:Windows update "the page failed to load"

Originally Posted by drelectron


Does anyone have a clue?



Many possible explanations -wrong system settings,3p software,viruses...

Try advices from this link:You cannot install some updates or programs
reset IE Internet Explorer - Reset

Uninstall non-system firewall,antivirus,antispyware

Reset WU with "aggressive mode" How do I reset Windows Update components&#63;

Viruses also cancause this.Because scanning on allive system is not credible because many viruses can hide before antivirus I suggest use LiveCD with antivirus for example this one Dr.Web LiveCD is a software product that features a standard, Dr.Web scanner ,burn boot it and scan.
If nothing help find WindowsUpdate.log file in C:\Windows pack it and attache to post.

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RELEVANCY SCORE 58.4

Hi- hope someone can give me a fix for this-I have to reload then refresh every page I go to-then everything runs perfectly. I've tried msconfig/flushdns and also NETSH  INT  IP  RESET
        NETSH  WINHTTP  RESET  PROXY(this might be or windows 8)
        IPCONFIG  /FLUSHDNS
pressing enter after each command, then restarting > this does not  work. Is there a fix? or am I being hijacked?
thank you for any help

A:have to refresh browser(s) multiple times to fully load a page

Download and run wipe  and system ninja,
 
https://privacyroot.com/software/www/en/wipe.php
https://singularlabs.com/software/system-ninja/
 
Then.....
 
Go ahead and install ccleaner Now that you have the program installed go ahead and run the cleaner function.
https://www.piriform.com/ccleaner/download
Now that you have cleaned out some temp files, lets go ahead and disable all of the items starting up with your machine except your antivirus. To do this you will need to click on tools then start up select each item then disable.
Now that you have disabled those un-needed start ups lets go into the settings, we will have Ccleaner run when your machine boots, so that you will never have to worry about cleaning temp files again.To do this:
Hit options.
Settings.
Place a tick to run Ccleaner when the computer starts.

Now go to the advanced tab, and select close program after cleaning, now run the cleaner again this will close Ccleaner.
 
Reboot your machine and then follow the  instructions below.
 
Step 1: eScanAV.
 
Disable your antivirus prior to this scan.
http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Download the eScanAV Anti-Virus Toolkit (MWAV)http://www.escanav.com/english/content/products/downloadlink/downloadcounter.asp?pcode=MWAV&src=english_dwn&type=alter
 
Source
http://www.escanav.com/english/content/products/downloadlink/downloadp... Read more

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RELEVANCY SCORE 58.4

Hi...I'm having a problem with a page not loading. For some reason my computer will not let me get any windows updates. Everytime I go there, through every means possible, the page is blank and white. It just hangs. Then I have to use my taskmanager to get out of it. I'm getting very discouraged. If anyone out there has a way of fixing this, I would shout out their name from my rooftop, with pure jubilation!!!
All posts will be read. Thanks
Also will accept an email [email protected]

A:Update page won't load....

hi moon,

first of all have you scan your computer for any sparwares and viruses? if not try that. also is the windows update site the only site not working for you? other websites work ok?

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