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Yoga 2 Pro not charging / dies immediately when unplugged

Q: Yoga 2 Pro not charging / dies immediately when unplugged

Hello, I would prefer to contact support directly but I have been unable to find a phone number or email contact. I'm not sure whether this problem was caused by the recent Windows 10 update, but today I noticed that if I unplug my laptop from the power cable, it immediately shuts down without warning. It says that the battery is 100% fully charged, but the power light is blinking a red/orange colour, which seems to mean that the battery is below 5% and is not charging. Other than that, the laptop works fine when plugged in. So far I have tried to restart the computer, shut down and boot up, and hold the power keys while shut down and unplugged, which has not worked. I'm not acquainted with the forum so I'm unsure if this problem has been solved/encountered before. Any help would be appreciated. Thanks.

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RELEVANCY SCORE 200
Preferred Solution: Yoga 2 Pro not charging / dies immediately when unplugged

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RELEVANCY SCORE 81.6

It says the battery is fully charged but when I unplug it just fully dies. I just got this laptop referbished. what is going on?













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A:Yoga 11s shuts off immediately when the power cord is unplugged.

I too have the exact same problem with my refurbished Yoga 11S. It is difficult to diagnose when the battery is non-removable.

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RELEVANCY SCORE 64.8

Whenever I unplug my laptop and continue doing my work, the laptop dies at 80%. I've tried to change the power plans and everything but it still dies at 50-80% without warning. 

A:Acer Aspire S3 dies at 80% when unplugged

I got the same problem with Aspire S7. Every once in a while it just shuts down.

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RELEVANCY SCORE 64.8

Problem: Laptop shuts off without warning while running, but ONLY when unplugged. When it's plugged in, everything runs fine. After it dies, the only way to start it back up again is to plug in AC power. When it is unplugged, it lasts for an indeterminable amount of time, and then dies again whenever it feels like.  Failed Solutions: I've checked the battery diagnostics window (F2 during startup), and it tells me that the status of the battery is "OK" with more than 60% charge capacity. While the charge capacity could be better, I see no reason why it would cause the laptop to randomly shut off. I've changed the battery settings to ensure it does not sleep at a certain battery % level.I've updated the BIOS & all driversI ran anti-virus and anti-malware solutions (multiple times across multiple softwares)I performed a system restore to a date on which I was not having the problemNothing has worked. My best guess is that the battery itself is fried, yet I'm not really sure how or why. I have no problem purchasing a new battery and replacing it, but I want to make sure my money is going towards the right solution. 

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RELEVANCY SCORE 62

The problem is I plugged AC adapter to laptop when battery show 6%  after that around 10 minutes battery gauge will show 100 %  but if I unplgged AC Adapter  for  5 minutes the battery guage will decreases to 5 or 6 %  My laptop is  Ideapad 300 14ISK use Windows 10 (clean installed) and already updated and activated Windows.- I try to reset guage by Lenovo Energy Manager but it doesn't work.- I try to calibrate battery but I can't remove battery (it an internal battery)- I Uninstalled ACPI in device manager but it doesn't work too  Please suggest me what should I do next?  Thank 

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RELEVANCY SCORE 59.6

My 5 year old Dell Vostro V131 battery doesn't seem to work anymore when unplugged. When it's plugged-in and charging, the computer works fine, but the red "low battery' light blinks constantly. The battery meter shows that the battery is 100% charged. But as soon as the power cord is unplugged, the computer immediately shuts off.
What might be the problem? Should I purchase a new battery?

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RELEVANCY SCORE 57.2

i had to make recovery and it failed and i brought win 10 image on usb and i recoverd itbut when i connected my charger it give no thing not charging and not showing that the charger is conected at alli have to long press the power button till the device turn on then turen off after that every thing workedbut i noted that it happend again when the lap frezezz  while shutting down sometimes and i have to turn it off by long press so i have to long press for  10 or 15 seconed to be aple to charge again cuz if i conect the charger it gives nothing on screen or blinking and im afraid that someday this hint stopps alsocan anyone tell me what is my problem

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RELEVANCY SCORE 56.8

My laptop slows down drastically whenever its unplugged but goes back to normal speed when I plug it in. Any solutions? Also here are the specs
Intel Core 2 CPU T5500 1.5 ghz
Ati Mobility Radeon x2300
1 G ram
Windows XP SP3
Also, the battery drains real fast and should be done in around an hour.
 

A:Laptop slows down when unplugged(not charging)

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RELEVANCY SCORE 56.4

So my 2 or 3 weeks old ideapad 110-15ISK laptop just started having a problem with its' battery the day before yesterday. It claims to be 100% charged when I click on the battery but the battery symbol shows no energy, it says it is plugged in but not charging, and the second I unplug the laptop it will shut down. I have checked the forums and the internet for multiple solutions such as turning it off conservative mode(which it wasn't anyway) or removing and readding the battery devices in device manager, but nothing has worked. Is there anything else that you think you guys could help me with before I take it to the store or a support center?

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RELEVANCY SCORE 55.6

Hello,I noticed that my ultrabook pro keyboard isn't replenishing Helix 2nd (20CG) battery any more when unplugged from AC. While not essential, it was still useful feature to go trough the long day of use.Other than that everything is working as it should (Keyboard battery draining 1st, tablet 2nd, and when on AC it charges the other way around: tablet 1st, keyboard 2nd). I tried (re)installing all battery management & drivers in Windows 10 environment, also updated keyboard firmware, battery firmware shows 'no upgrade needed). Lenovo vantage app is also showing that everything is OK with battery, and fiddling with power settings there shows it communicates with batteries well (start charging or stop charging at certain percentage).Also tried reseting the keyboard part with a pin, but I'm not sure if I did anything (no  leds blinknig, nothing really seems to be happening). Any ideas? 

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RELEVANCY SCORE 55.6

Hello,
problem with my Alienware R2 13 - I replaced motherboard (bought refurbished one from parts & people) and now the battery is not working. It is visible, charging (it took her almost 3 weeks to get her to 100%) but when i unplug the charger, laptop turns off automatically.
Bios is updated, battery health - performing normally, AC adapter 130W
I did the DELL test (when you press Fn while turning on laptop), battery health is 96%.
I also run the 60 sec test (powercfg will enable a trace for 60 seconds)..



Manufacturer
COMPAL
Serial Number
41167
Chemistry
Li-I
Long Term
1
Sealed
0
Design Capacity
51680
Last Full Charge
49719


So I really don't get where is the issue... is it the battery or my new board?
Unfortunately i don't have anyone with this kind of laptop to borrow his battery and do diagnosis.. :(

A:Battery charging, but when unplugged, laptop not working (Alienware 13 R2)

You might want to post your question in the Alienware Club forum.
It is a separate forum for Alienware owners.

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RELEVANCY SCORE 55.6

Bought a Yoga 3 Pro whilst in San Fransisco in Oct-14. Have had all sorts of problems :-Battery not chargingAdapter USB cable ceases to functionUSB Ports disable for no apparant reason.Regular loss of User Profiles in Window 10 And finally -  in 1st week of Feb 16 the computer just stops working. So now no power light - no anything. Has anyone else had simsilar issues. And of course like all products that are poorly made they last until just after the warranty ends - or am I just being cynical?! GMF14













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A:Yoga 3 Pro 1370-Dies

Sorry to hear about your issues!
 
I haven't encountered the USB disabling issue, however, hopefully I can assist with the power issues.
 
An indicator as to whether the charger is functioning or not is to look for the power button to be illuminated when powered off. The cable provides two busses: one that powers the laptop (20 volts), and the standard USB power (5 volts).
 
For lack of a better description, does your wall power adapter have some "play" on it when plugged in? Does the laptop charge until you slightly move the power adapter?
 
The User Profile issue sounds like an issue with the Windows 10 upgrade. I used to have these issues when upgrading from Windows 7 to Windows 8. The best bet would be to run a refresh. Unfortunately, it will erase your apps, but should retain your user data:
 
http://www.tenforums.com/tutorials/4090-refresh-windows-10-a.html
 
After this, try and install newer USB drivers designed for Windows 10:
 
http://support.lenovo.com/ca/en/products/laptops-and-netbooks/yoga-series/yoga-3-pro-1370-laptop-len...

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RELEVANCY SCORE 54.4

My Yoga 11s shuts down without any warning when it's plugged in. It may operate for a few or several minutes but will always eventually shut off--completely, almost violently and requires a reboot. This issue only occurs when plugged in. No problems with sudden shut down when running on battery power. The battery fully charges without issue when closed and not in use. I have been just making sure I keep it charged and use it unplugged. However use often extends beyond the battery life. The random and persistent shut off has become extremely frustrating.  What is the problem? Any solutions or ideas?

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RELEVANCY SCORE 52.8

Hugely disappointed. Lenovo seem to ignore posts on their social media so posting here in final desperation. Just bought a brand new Lenovo Yoga 520. During setup the thing just fell over to the Oops screen, restarted and is now stuck at the 'Just A Moment' screen and has been for around an hour and a half now. I truly hate lousy tech and wondered what to do and whether this is how it's going to be. Is there anything I can do and it not then it's back to the retailer to get my money back? I've never owned Lenovo before, but instead brands like Toshiba, Dell and Apple who have never let me down and had heard good things about so am hugely disappointed but life it just too short to have to workaround sloppy badly built tech. Any help and advice welcome before I get rid of this thing.

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RELEVANCY SCORE 52.8

When my yoga 710 is not plugged in, it will not boot when pressing the power button. When it is plugged in it does. After booting I can perfectly unplug it and the battery acts normal. Very strange..Does anyone have an idea on how I could solve this?Thanks very much-Tristan

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RELEVANCY SCORE 52

Hello,  I have a Lenovo Yoga 720  15.6 inch with an intel core i7 7700HQ and Nvidia GTX 1050. I have tried playing minecraft on it recently as it is the first game I decided to download and when plugged in I maintain well above 70 fps at all times. However when I try to play the game with the laptop unplugged I am "capped" at 30 fps. Is there a reason for this? I am on windows high performance power option.I have also turned off Nvidia VSync and changed the Nvidia power options to maximum performance. Is this FPS cap something that can be turned off when unplugged or is this permanent for on the go gaming with this laptop?

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RELEVANCY SCORE 52

my yoga 710 14ISK turns off when unplugged, Help!!

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RELEVANCY SCORE 52

Hello everyone, I've had many problems with my laptop lately and this time it's quite significant. I discovered today that my laptop completely shuts off when unplugged. I then plugged it in and tried again. It turned on. Removing the plug while the computer was still on, once again instantly shuts it off. Several more retries and it's pretty clear I cannot use my computer unless it is plugged in. I don't know if this is just an issue of a faulty battery, or if something else is at work, but I was wondering if anyone had any advice. Mind you, the laptop is only 3 months old. 

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RELEVANCY SCORE 51.6

I recently purchased a Yoga Book, which I'm really enjoying. The one issue that continually surfaces is that it doesn't immediately power up. I often need to hold down the power switch for a lengthy amount of time (5+ secs) to get it to power up/wake up. Has anyone encountered the same? Thanks in advance.

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RELEVANCY SCORE 51.6

Hello, My laptop is a brand new (I've only had it for 1 month) and I left it unplugged for a 2 weeks business trip. I've come home now to find the laptop is not turning on or making any sounds. I know for a fact it hasn't been dropped or anything of the sort since no one was at the house for those 2 weeks and we have no pets that can mess around with it. Any ideas what it can be? Thank you!

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RELEVANCY SCORE 51.6

Hi guys, My first message here and unfortunately, it's not for the coolest reason.I have a Yoga 500-14 IHW that works perfectly well when plugged, but I noticed a few days ago that as soon as I unplugged it from the USB type power port, the screen suddenly turns black. I thought it was a question of brightness, drivers, windows power plan, etc. I have also tried all the solutions here (https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/ll06_en/page/6/thread-id/28087), without success once again.One thing that I noticed and that bothers me a lot is the fact that once it is unplugged, if I try to power on the laptop, the screen is black and no Lenovo spash screen appears. The computer is working, the lights are on, I can hear the fans of the graphics card, but no screen. And of course, as soon as I plug in the power cable, the screen lights up and I'm in front of the Windows login page. If I want to access the BIOS, I can only do so once it is plugged. If I want to start from a live cd, I can only do it once plugged.All of this leads me to think that my laptop screen is broken and no longer works when it is unplugged. Is it a battery problem? The battery is at 100% right now, but is there perhaps a more specific test to be done on the battery?I'm waiting for good ideas to check what else is going on. Otherwise, do you confirm that I will have to return the computer in warranty?Thank you very much,Jed13 

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RELEVANCY SCORE 50.4

Hi My Yoga 2, 11.6 laptop has started completely cutting out when the screen moves past 180 degrees while it is unplugged. The issue does not occur when the laptop is plugged in. Would anyone have any idea as to why this is happening, and if whether this could be purely a battery issue? Thanks in advance

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RELEVANCY SCORE 49.6

The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.  I think I have the settings configured properly, so I am at a loss.  Please find those settings attached.  Any assistance would be appreciated.


























Screenshot 2017-02-19 18.49.32.png ?52 KB

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RELEVANCY SCORE 49.6

The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.  I think I have the settings configured properly, so I am at a loss.  Please find those settings attached.  Any assistance would be appreciated.


























Screenshot 2017-02-19 18.49.42.png ?66 KB

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RELEVANCY SCORE 49.2

Hi. I recently bought a Lenovo Yoga 500 laptop, and I'm quite disappointed. When I plug in my charger, 9/10 times it starts to charge, then immediately stop charging, then charge again for a second. This results in never charging. Eventually it charges normally, but it's completely random and sometimes requires 5+ restarts. I need this laptop for school so taking it off for repair is hard for me but I will do it if there is no other way. I got a second charger from a friend and this still occurs, so the problem isn't with the charger. Anyone have any idea for a fix? Thanks













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A:Yoga 500 charging for one second, then not charging for one second

Hi Wine3,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with the battery not charging in your Lenovo Yoga 500 laptop.
 
Try to reinstall the energy manager and check for the issue.
 
Click here for the energy manager for windows 10.
 
Let us know the result.
 
Best regards,         
 
Ashwin.S

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RELEVANCY SCORE 48.8

This question has been asked by countless people, and the Internet is filled with a wild array of answers.
 
If you bought an HP system many years ago, and it came with Windows XP, and you have the re-installation disc, if your system dies or needs to be recommissioned because it's unreliable, can't you use the re-installation disc to install the OS onto the new system? I've heard some limitations are involved but I don't know fact from fiction on these:
 
1. You can reinstall only IF you upgrade the system with the same motherboard because the key for the install is tied to the serial number of the motherboard.
 
2. You can reinstall only if you move the hard drive of the old system to the new one (which for me would be impossible because the old drive is IDE and the new one is SATA).
 
3. You can reinstall only if the new computer is a model from the same vendor (e.g., if you have the reinstall disc for a Dell computer it will only work in another Dell computer).
 
4. If you call MS customer support and explain that your system's motherboard has died they will "reactivate" the license for you on the new system.
 
5. You can't do it in any scenario because your EULA will state that you agreed to install the OS on the one computer and agreed it would not be used on another system.
 
Anybody have any definitive answers on this issue?

A:T or F: Your OEM license for Windows XP dies when your system dies.

True...simple answer to your topic title.
 
Louis

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RELEVANCY SCORE 48

Hi everyone, When I am using my laptop Yoga 720 and I plug the charger in, it seems to charge for around 30 seconds and then the battery animation slows down and then stops, and the battery % does not increase. It seems to charge okay when the laptop is closed and charging but this is very frustrating. Can anyone provide and idea on why this is happening?

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RELEVANCY SCORE 48

Earlier today, my Yoga 3 Pro decided to stop charging.  When plugged in, the battery continues to drain as if it was not plugged in.  I have tested the A/C adapter by plugging in my phone with a micro USB and that worked fine, and the USB charging slot works when my wireless mouse is plugged into it, so I assume it must be the strange Y3P USB cable that is not working.   Would a normal USB to USB cable work for charging my laptop?  If not, how do I replace that "kink" USB cable?  I haven't seen any for sale anywhere and I'd rather not have to pay $40 for a whole new charger on the Lenovo site if the cable is the only issue.













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A:Yoga 3 Pro Not Charging

Hello and welcome,
 
The Y3P and its charger need that special cable.  The charger and laptop have an extra set of pins in the USB sockets that pass 20V to charge the laptop.  A standard USB cable doesn't support those extra contacts.  The charger also provides 5V on the standart USB pins.
 
Your test of the charger with a your phone shows that the 5V portion of the charger is working but doesn't verify the 20V portion.  It's possible that the charger is bad.
 
When you plug the laptop and charger together does the battery icon indicate that AC power is attached?  You could have a bad charger, a bad cable, a bad laptop connector (or other component) or the battery management software could be messed up.
 
Sorry I don't have an easy test or fix.  It may be necessary to actually swap the cable and charger to diagnose this one.
 
[edit] The Y3P is a fairly new machine.  If this is under warranty, support should be able to help you:  1-877-4-Lenovo, 1-877-453-6686
 
Z.

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RELEVANCY SCORE 48

I have an Yoga 500 that idles charging, meaning that being working on AC power it will hold 15% but not charge further then that. Sometimes but not allways it will hung in between balance mode and power saving mode. The battery seams to be fine as attached test log. I have noticed that the internal power cable is somehow damaged and ordered a new one, but have been reading about faulty motherboards and wonder if this would be one of them as I just got the laptop and I don't know if the previous owner ever took it back to lenovo. I wonder if anyone had similar problems and if there is any way of sorting it out.

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RELEVANCY SCORE 48

I was recently given a Yoga 910 which has barely been used and it seems that i cant charge it unless its off. When its powered on and plugged in it just says its on battery.  I preformed the following stuff: I thought it could be the charger but i tried my macbook pro 15inch USB c charger on it with the same results. Ive tried to reinstall the OS but that didnt work. I took off the back plate and removed the battery then held the power button for 30 seconds but that also didnt work. Has anyone had this issue and fixed it?Its such a nice laptop i would like to get some use out of it. I even tried to update the bios but the software says it has to be plugged in to do that.

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RELEVANCY SCORE 47.6

My Yoga 370 is not charging eventhough the adapter is pluged in. The power stays constant at 39%. When I disconnect the adapter the power decreases as normal but it dosen't charge anymore. I'm afraid that when it reaches 0% the Laptop won't work without power cable. It says in the settings: connectet, not charging (in German).Greetings Mogli

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RELEVANCY SCORE 47.6

Hello, My yoga 500 is not charging. It didn't power up, so I changed the AC charger wich didn't solve the issue, then the battery and it started again. With the new battery and the new charger it still doesn't charge. I opened it, unplugged, cleaned and replugged everything, still no charging / power. Am I missing something ? Could it be a motherboard issue ? It was running perfectly fine while the new battery had power. Thank you

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RELEVANCY SCORE 47.6

I have a yoga 920 Star Wars edition that I got recently. It works perfect, until I start charging it. Once plugged in, the temperature jumps to 90 degrees Fahrenheit. I?ve never seen a computer get hit like that just from charging. Is there a way to fix this?
 
Moderator Note: Edited subject to match content.

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RELEVANCY SCORE 47.6

I am not using my laptop anymore so I wanted to give it to my nephew who lives in Russia (they use the standard EU type power plug). What kind of adapter/power cable do I need to buy for that?.. The laptop model is 80HE011WUS, and  I think that the charger looks like this:  

A:Charging Yoga 3 Pro in Europe

I Know they have an adapter ( as mine was shipped with that, but a normal travel adapter like this one will do:https://www.ebay.de/i/391702727191?chn=ps

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RELEVANCY SCORE 47.6

Hi guys! I recently bought Akitio Node Thunderbolt 3 eGPU. I use it with 1050 to card.But there is an issue with charging laptop.My Yoga 920 has two USB C port. You can charge it through both of them.When I connect eGPU, it supplies my Yoga with power. But this power is weak to charge laptop during games.I tried to connect regular charger to second port. But there were no changes after that. Does Yoga disables port for charging if one is already charging laptop?What should I do to charge my laptop with enough power?

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RELEVANCY SCORE 47.6

Hello, The laptop constantly indicates being charged, regardless the ac adapter being actually connected. When the ac adapter is connected, the laptop is being charged. When not connected battery drains rather quickly.I've re installed ther Microsoft AC and  Battery drivers, updated the BIOS, no conservation mode, but nothing helps.Any help would be much appriciated.

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RELEVANCY SCORE 47.6

i have lenovo yoga 720 13" inch model, if i charge the battery lights indicator its still turned on even my device after fully charged. so can i charging my laptop overnight, and does my laptop have overcharge protection ??  

A:yoga 720 13" charging battery

Hi Ferry-indra,
 
Welcome to the Community Forums.
 
Placing the laptop connected to the charger overnight with proper autosurge/ voltage regulator device is safe.
 
The battery itself have a special overcharger protection as described in the manual page 22:
"Battery charging does not start until the Power Meter shows that less than 95% of the total power remains; under this condition the battery pack can charge to 100% of its capacity. This protects the battery pack from being overcharged or from having a shortened life."
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 47.6

When computer has 0-40% battery charge and is plugged in to power BSOD is thrown. The issue appeared the first time I turned on the computer and the problem still persistsThis is what has already been done: 1. Re-installed Windows that I got from Microsoft.2. Updated BIOS3. Re-installed OS using Lenovo Recovery Media4. Ran Lenovo Diagnostic tool. All tests passed5. Contacted seller (Lenovo Platinum PC Parter) they sent laptop to their service partner (problem wasn't diagnosed)6. Contacted the seller again. Laptop was sent to their service partner (again), they re+installed windows and said that the problem was due to bad drivers update. When I received the device problem still persisted.7. Shipped the device to the same repair center because they are the only ones in my country who are authorized by Lenovo to repair these series laptops. Finally, they found the problem but they can't tell what it is caused by because Lenovo doesn't let them open up the device. The only thing they are offering is to swap components one by one and to diagnose the problem this way, but if they do that it voids the Lenovo warranty. So, I asked them to write diagnostics conclusion that says the computer has a faulty hardware component.I sent diagnostics conclusion to the seller, but they will not replace the unit because I refused them to diagnose the problem swapping components one by one. I found couple cases where same model had the same problem. In both cases computers were replaced.... Read more

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RELEVANCY SCORE 47.6

HiIs it possible to charge the yoga with a docking station over USB 3.0 Port?If yes, it is also possible to charge, if the notebook is off?I would like to use a dell d3100 docking station. Thanks in advanceDilbert

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RELEVANCY SCORE 47.6

Hi there!Today I bought my new Lenovo Yoga 720. It looks like a perfect device, but now I have a problem.It charging only when it's power off. But when I turn on it, charging stops.Any idea?Thank you!

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RELEVANCY SCORE 47.6

Hi All, Just got a new Yoga 370 with windows 10. I sometimes have the problem that the keyboard is not working. This happens quite allot when i am using the integrated keyboard. It is not happening when i use an external board. When it happens, i have to either wait, or to move the mouse a little bit with the trackpad (i usually only use the trackpoint) ant then in starts reacting again.  Quite annoying, as i use it to evaluate it for business, and i really like the device exept of this annoying problem.  Best regards and thanks for the help!  

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RELEVANCY SCORE 47.6

Just noticed this happening. Yoga 730 laptop is plugged in but shown as "not charging". Windows 10. I made sure the conservation setting is turned off. Other posts on this apply to much older laptops so I don't believe the solutions are the same. I have seen some references to disabling Microsoft ACPI Compliant Control Method Battery after removing the laptop battery but the battery is sealed and not sure how it can be removed. Perhaps there is a much simpler solution?Thanks

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RELEVANCY SCORE 47.6

Hello
I bought Lenovo YOGA 500 in March 15, two weeks ago I downloaded driver easy and updated Microsoft ACPI compliant control method battery driver after that my laptop stopped charging and I thought the charger isn't working, so I bought a new charger and I have been charging it for like 6 hours and it's still stuck in 2%
I tried to uninstall Microsoft ACPI compliant control method battery driver and restar the system and still not working :<
I tried doing the trubleshooting but I coudn't find "Run as Administrator" and tried doing Command Prompt as admin but couldn't find any issue....
I tried everything on the internet but nothing is working <\3
I tought at the frist the problem was because of the charger but it makes none sense <\3
I'm realy afraid that my laptop will never work again, do I need a new one? or a new battery?
oh yeah I almost forgot when I click on the battery logo it doesn't give me how much it'll take, there's only "calculating"
 
Thank you for reading
 
Added Model to subject for increased visibility.

A:Yoga 600 - battery isn't charging

THE BATTERY DECREASED TO 1%!!!! <\3
WHAT SHOULD I DO?!

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RELEVANCY SCORE 47.6

i'm trying to charge via the essentialphone charger which charges at 9v 3a (27w) but it's not working. it SEEMS to be able to keep it not discharging, however it doesnt charge. and if i turn off computer, it still doesnt charge. very weird?

A:Yoga 720 13" not charging via 27W usb-c charger

Not weird.  The 720 needs 20V to charge.  If your adapter can't provide that or correctly negotiate that it's not surprising that it doesn't work.
 
https://download.lenovo.com/consumer/mobiles_pub/yoga720-13ikb_yoga720-15ikb_hmm_201702.pdf
 
"AC adapter  20 V, 45 W (Lenovo YOGA 720-13IKB)"
 
Z.

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RELEVANCY SCORE 47.6

Hello, I have a Yoga 500 that is having a problem charging the battery.   When it's plugged into the charger, it cycles between charging and not charging about every second.  I've tried two different chargers and it does the exact same thing.  It's like a loose connection type of symptom. Any ideas on what to try? Thanks for the look!  Dave











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A:Yoga 500 - Charging issue

Dear Sir Welcome to Lenovo Community here a small tip we can try, If you have power manager or power management programe please uninstall it from your device , Turn OFf your Device, remove the charger ( if the battery is removable not built in so please remove it also ), Press & hold the power button for 15 seconds, then plug the charger one more time, turn on your device & try now. if the issue remains so please reply me here. Best Of Luck

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