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Dauernd BSOD und Abstürze - Yoga 3 11

Q: Dauernd BSOD und Abstürze - Yoga 3 11

Hallo liebe Lenovo-Community, ich bin neu hier und habe mich angemeldet, da ich seit einiger Zeit heftige Probleme mit meinem Lenvovo Yoga 3 11 habe. Es ging vor etwa zwei Monaten los als ich vereinzelt Bluescreens bekommen habe und nun muss ich darauf hoffen, dass mein Laptop einen guten Tag hat. Wenn ich den Laptop starte bekomme ich meist erst einmal 2-3 mal die Anzeige, dass kein Betriebssystem verhanden wre und im Boot-Men findet sich auch keine Startpartition. Nach ein paar Mal neustarten funktioniert dann meistens alles(es fhlt sich fast so an msste er erst warm werden um zu funktionieren). Und whrend des Betriebs bekomme ich auch unregelmig alle 1-3 Stunden einen Bluescreen. Ich habe deswegen Windows 10 vor etwa 3 Wochen komplett neu installiert und vorher auch die Partition formatiert. Eine Partition die fr Backups bestimmt war, ich aber nie benutzt habe, habe ich fr Linux formatiert und dort die Linuxdistribution Zorin OS installiert. Dort habe ich zwar keine Abstrze, aber nach einer Weile friert der Bildschirm einfach ein und anshlieend kann ich die Maus fast nich mehr benutzen und alle Programme reagieren extrem langsam (was ich meist mit einem Neustart lsen muss). Unter Windows habe ich alle aktuellen Treiber der Lenovo-Webseite installiert und das BIOS ist auch aktuell. Der S.M.A.R.T.-Test der Festplatte war auch erfolgreich und ich habe den CPU getestet und keine Fehler nach 2-3 Stunden testen gehabt. Ich habe auch schon chkdsk durchgefhrt und keine Fehler bekommen.Mein Laptop:Lenovo Yoga 3 11 - 80J8etwa 2,5 Jahre alt128 GB SSD Ich habe ein paar Minidumps angehangen aus denen ich aber auch nicht schlau werde. Viele zeigen den Fehler bei ntoskrnl.exe+16c580 wozu ich aber leider nichts gefunden habe. Ich bekomme meist folgende Bluescreen-Fehlermeldungen:Unexpected_store_exceptioncritical_process_diedbad_system_Config_errorIch habe die Vermutung, dass entweder der RAM defekt ist oder etwas mit der Festplatte nicht stimmt und das System fr ein paar Sekunden nicht darauf zugreifen kann, sodass ich einen Bluescreen bekomme.Ich wre fr jede Hilfe super dankbar!


























Minidump.zip ?290 KB

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RELEVANCY SCORE 200
Preferred Solution: Dauernd BSOD und Abstürze - Yoga 3 11

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 36

I bought my Yoga 900 in early 2016 and it soon began to crash.  Under warranty, I took it to an approved Lenovo service centre.  They wiped it and said they could not find any hardware problem.  It worked fine for a while, but began crashing again towards the end of my warranty.  I wiped it myself but it continues to crash.  I recently took it to a local repair shop.  The temporarily replaced the hard drive, but the problems persisted so they re-installed the old hard drive.  They also did something to the graphics card, but I'm not exactly sure what. One of two messages appear when it crashes: UNEXPECTED_KERNEL_MODE_TRAPDRIVER_IRQL_NOT_LESS_OR_EQUAL Both with:What failed: iaStorA.sys I am now at the point where I am ready to throw the computer in the trash.  Can anyone help me on this one?  Thanks in advance.

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RELEVANCY SCORE 36

I've had my Yoga 710 since July 2016 and have had intermittent BSOD since August 2016. The first time it happened, I was taking notes in lecture with the laptop on my lap. I was unable to turn the laptop on for a few minutes afterwards, and I'm not sure what the error code or driver were. Over the past week or two, I've noticed more frequent BSOD while using the laptop. Usually, the error is system_thread_exception_not_handled, and when there is a driver listed, it is rtsuvc.sys. I've tried uninstalling the webcam, restarting, and reinstalling the webcam, as well as updating the driver. None of this helped. I followed the steps in this post a few hours, but I don't know if it fixed my problem or not. I would like to get this solved, as I'm afraid of the laptop crashing in the middle of an exam. Any other suggestions? I'm running Windows 10 64-bit if that helps. Thanks!

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RELEVANCY SCORE 35.6

When computer has 0-40% battery charge and is plugged in to power BSOD is thrown. The issue appeared the first time I turned on the computer and the problem still persistsThis is what has already been done: 1. Re-installed Windows that I got from Microsoft.2. Updated BIOS3. Re-installed OS using Lenovo Recovery Media4. Ran Lenovo Diagnostic tool. All tests passed5. Contacted seller (Lenovo Platinum PC Parter) they sent laptop to their service partner (problem wasn't diagnosed)6. Contacted the seller again. Laptop was sent to their service partner (again), they re+installed windows and said that the problem was due to bad drivers update. When I received the device problem still persisted.7. Shipped the device to the same repair center because they are the only ones in my country who are authorized by Lenovo to repair these series laptops. Finally, they found the problem but they can't tell what it is caused by because Lenovo doesn't let them open up the device. The only thing they are offering is to swap components one by one and to diagnose the problem this way, but if they do that it voids the Lenovo warranty. So, I asked them to write diagnostics conclusion that says the computer has a faulty hardware component.I sent diagnostics conclusion to the seller, but they will not replace the unit because I refused them to diagnose the problem swapping components one by one. I found couple cases where same model had the same problem. In both cases computers were replaced.... Read more

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RELEVANCY SCORE 35.6

I keep getting this at least once to twice a day.

After trying to run PERFMON /REPORT several times in both local administrator and my account, I keep receiving the following error:
An error occured while attempting to generate the report. The operator or administrator has refused the request.
? OS - Windows 8.1
? x64
? What was original installed OS on system? Windows 8
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full retail version I purchased
? 1 year
? Re-install OS 11/6/14

? CPU - Quad core i5-3337U CPU @ 1.80ghz
? Video Card - Intel HD Graphics 4000
? MotherBoard
? Power Supply - brand & wattage (if laptop, skip this one)

? Lenovo Yoga 13
? Laptop

Event 10, EnhancedStorage-EhStorTcgDrv

A TCG Command has returned an error.
Desc: AuthenticateSession
Param1: 0x1
Param2: 0x60000001C
Param3: 0x900000006
Param4: 0x0
Status: 0x1





BSOD Event Log
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-HAL" Guid="{63D1E632-95CC-4443-9312-AF927761D52A}" />

<EventID>13</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2014-12-02T03:07:38.077441100Z" />

<Event... Read more

A:Lenovo Yoga 13 - BSOD

You have a Realtek RTL8723AU Wireless LAN 802.11n USB 2.0 Network Adapter:





I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest Win8/8.1 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.



Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the http://www.eightforums.com/windows-updates-activation/ for further expert assistance with this issue.

Both of the memory dumps point to networking issues, one to the wireless and one to a USB device - so it's most likely an issue with the wireless USB adapter. Please remove the adapter and it's software -then test the system to see if that stops the BSOD's. (connect to the internet with a wire, or with a wireless PCI/PCIe card that plugs into a slot on the motherboard).

Please uninstall the Magic Control program as it's driver dates from 2011 and it may not be compatible w/Win8.1

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT... Read more

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RELEVANCY SCORE 35.6

Hi, i bought this laptop with Windows 10 a couple of weeks ago and it ran smoothly for the first few days then it started to give me the blue error page. I did the recovery twice and the updates but the problem is still there. Fan is very noisy and the double finger tapping as right click doesn't work either. Any help? Thanks.

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RELEVANCY SCORE 35.6

I received my X1 Yoga on 28 march through ATEA.comFrom the start I had 5-10 daily freezes due to bad win8x screen driver on a win10.I bought the best possible Lenovo warranty from ATEA.com, covering onsite repair & accidental damage.But according to ATEA , the Lenovo warranty I paid ATEA for, was for some reason non-genuine/faulty.So on 8 april ATEA started investigating the faulty Lenovo warranty, and asked me not to report any errors to Lenovo, before the faulty warranty was fixed.Problem is my X1 Yoga is drowning in errors, and the Lenovo warranty is also on error - its like a bad joke :-)So I have daily freezes, + the horribly and terrifying BSOD have now started occuring 1-2 times per day.So now I have ditched a 3.000 EUR machine with 5-10 freeze/BSOD problems per day. I will never buy Lenovo again due to suspicion of fraud with non-genuine warranty sold by ATEA.com. Both Lenovo & ATEA.com stand out untrustworthy, and after being loyal to Lenovo X machines for many years, I will change to a trustworthy brand.#BSOD #Lenovo #X1Yoga #ATEA 

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RELEVANCY SCORE 35.6

Hi I bought two months ago a Yoga X1, came with Windows 7 (preinstalled) and 16 GB of RAM. Every 10 days or so, I get BSOD. It is very hard for me to tell what is causing it, since sometimes it happens overnight when no program is running (except those in the background). I am attaching the zipped dmp files, renamed with a txt extension. I have installed all the windows updates possible with no success. For reference, I had a Carbon X1 for three years before, never installed a single windows update, and never had any bsod problems. I wonder if the problem could be related to having put too much RAM in the computer (somewhere I read the computer could be overclocking, whatever that means). If so, why would Lenovo ever let me configure a machine this way?


























010217-9500-01.zip ?84 KB

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RELEVANCY SCORE 35.6

Hi I bought two months ago a Yoga X1, came with Windows 7 (preinstalled) and 16 GB of RAM. Every 10 days or so, I get BSOD. It is very hard for me to tell what is causing it, since sometimes it happens overnight when no program is running (except those in the background). I am attaching the zipped dmp files, renamed with a txt extension. I have installed all the windows updates possible with no success. For reference, I had a Carbon X1 for three years before, never installed a single windows update, and never had any bsod problems. I wonder if the problem could be related to having put too much RAM in the computer (somewhere I read the computer could be overclocking, whatever that means). If so, why would Lenovo ever let me configure a machine this way?


























010217-9500-01.zip ?84 KB

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RELEVANCY SCORE 35.6
RELEVANCY SCORE 35.2

I work for an IT department at a company rolling out 150+ of these devices. We've had complaints of BSOD when flipping the laptop around to tablet mode in Windows 10 Pro.

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RELEVANCY SCORE 35.2

Had this machine for under two weeks, not much installed on it and all of a sudden i keep getting a BSoD at least once a day.
mostly KERNEL_DATA_INPAGE_ERROR
 
i ran scndsk and the only thing that is odd on the report is:
 
 
Examining 1 corruption record ...
 
Record 1 of 1: Bad subtree in index "$I30" of directory "\Windows\SoftwareDistribution\Download\ee8ec565250656e6722ee121783b9984 <0x6,0x2421b>" ... no corruption found.
 
1 corruption record processed in 0.1 seconds.
 
Windows has examined the list of previously identified potential issues and found no problems.
No further action is required.
 
 
I ran memory diag and no issues either.  any ideas to resolve would be appreciated!

A:BSoD - windows 8.1 levono yoga 3

If possible, upload the dump files for analysis.Go toC:\Windows\minidumpUpload all those files by copying (Make sure you copy the files otherwise you will get access denied, even if you're an administrator) them to the desktop and compressing them in a single .zip folder.Or even better, upload a Kernel memory dump.Go the StartRight click My ComputerSelect PropertiesClick Advanced system settingsClick on the Advanced tabSelect Settings under Startup and RecoveryThen under Write debugging information select Kernel memory dump.Once a dump is created go to:C:\Windows\memory.dmpCopy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.

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RELEVANCY SCORE 35.2

Hello, I'm experiencing issues with my Lenovo Yoga 2 13. It started at the time of the anniversary update of Windows 10 Home although I can't be sure it really started there. Before that everything was running smoothly. Symtoms:- In some applications the sound gets noisy, like an old scratched vinyl disk.- When running my old Warcraft III (normally in Win XP compatibility mode), the computer freezes in a loud buzzing sound after a random time, from 2 minutes to 1 hour. Forced shut-down pressing the power knob is the only way to unfreeze it. What I tried and didn't improve the situation:- Reinstalling the applications.- Changing the audio drivers to a generic version.- Updating Windows and all possible drivers.- Reliability monitor -While trying to update the BIOS using Insyde H20FFT from the Lenovo Support I get an error:"Get platform ROM map error in SMI!"SMI Return Code: 0xEF I'm trying to figure out if it's a hardware issue before reinstalling everything. I'd be happy to try your suggestions.

























Win10issue.png ?52 KB

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RELEVANCY SCORE 35.2

Hello everyone, Please help me with my lenovo yoga 720 with suddenly several application error and loop bsod with several bsod error type here i one bsod error another error wasCritical_process_died (bsod)Kmode_exception_not_handled (bsod)Kernel_security_check_failure (bsod)System_service_exception (bsod)Bad_pool_header (bsod)Wer fault.exe (application error)Explorer.exe (application error)Logonui.exe (application error) thank you

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RELEVANCY SCORE 35.2

Hello there, In January this year, I purchased YOGA 910-IKS 13.9 FHDi5-7200U, 16GB, 512GB SSD, WIN 10 I just want to point out, that laptop is beeing used for normal activity, like everyday surfing, watching movies few programs and without any tweeks to software or anything. For the first two moths, I was very satisfied with it. However, just 2 months after using it, laptop was unable to charge, and official service diagnosed that the motherboard is in defect and it has to be replaced. Very shocking to me that just after 2 months, the motherboard in high class laptop has to be replaced. I've waited 3 whole weeks for the process to be done, and by the time I've got laptop back, I've noticed new problems. Crazy loud fan (just the left one!) and problem with touchpad (which had now double click, improperly installed after service). I've sent laptop to 2nd service to get this problems repaired (which were obvious result of unprofessional first service). 2nd service lasted 10 days, and it concluded that the touchpad was unproperly 'clicked' to the rest of the laptop body, but aswell that the left fan is working properly. I was shocked. You can hear the difference in fans between left and right one. The right one is working flawlessly, but the left it's scraping onto something. Their explanation was that the "left one is working louder than the right, that the right can be heard only in silent room". So lets conclude, I had laptop for 2 months, and then it ... Read more

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RELEVANCY SCORE 35.2

I've gotten BSOD/reboots regularly on my Lenovo Yoga 2 Pro running Windows 8.1 since I got it around Thanksgiving. It's basically the vanilla machine with the removal of the Superfish crapware, the addition of iTunes, Office, and some tools to help triage this and general wifi strength. The BSOD always puts a similar error message in the event log, but it's also often preceded by a series of errors from the Bonjour service (like "Task Scheduling Error: m->NextScheduledSPRetry 79609").
Here's the error:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffe00084335e20, 0xffffd0013f836960, 0xffffe00083481010). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 022415-4250-01.

I've downloaded all the most recent drivers and updates I can find from Lenovo's site, and it seemed to help for a day or so, but it's still happening.

The BSOD seems to happen almost every time I close the lid of the laptop or if the screensaver kicks in for more than 10 minutes or so.

Thanks in advance for the help!

A:BSOD (0x0000009f) on a relatively new Lenovo Yoga 2 Pro

I would suggest you get and save all your product keys - save all your media files and personal files..

Download MFG's Driver Packages

Wipe the drive and install a clean version of windows 8.1 > Create installation media for Windows 8.1 - Windows Help

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RELEVANCY SCORE 35.2

Lenovo Yoga 13
500GB WD5000m22k (Western Digital Hybrid Hard Drive)
4GB Ram
Core i5-4200U
FHD Screen
Windows 8.1

Debug zip file is included. This computer has recently starting getting this 0x0000007a error. There have been BSOD's when sitting idle, and when being used. This then has started leading to boot loops. I have run disk and ram checks, and they come back clean. Just ran sfc /scannow and it says there are corrupt files but I don't know what to do.

A:BSOD 0x0000007a, Lenovo Yoga 13

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {fffff6e0007e3c10, ffffffffc000003f, 89644880, ffffc000fc782000}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+23063 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to... Read more

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RELEVANCY SCORE 35.2

Hi,After purchasing this notebook in November I have been experiencing regular cases of BSOD. Usually happens once every 3-9 days and more than half of them have been caused by 0x000001d3. I thought the problems would go away after updating my drivers (about a week or so) through Lenovo Companion but I am still getting the same crashes. The crashes happen fairly at random and I am usually only running stuff like Chrome, MS Office applications and Spotify. I tried using the hardware scanning tool in Lenovo Companion but passed on all the tests. Does this mean that this is a driver issue? The crash dump files can be found in the attachment. Otherwise I am pretty happy with this computer and hope this can all be fixed with an update.


























BSOD data.docx ?15 KB

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RELEVANCY SCORE 34.8

Have several tablets that the unit will bsod after updates are ran. and the only way to get it to boot up correctly at that point is to run the os back from its last update. any suggestions? 

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RELEVANCY SCORE 34.8

Good day everyone, 
 
I came to you and asking for help in order to fix what others tend to evade it as much as they can. To put it simple I work as an IT support and recently somebody reported that it cannot power on the machine. Apparently two laptops wouldn't turn on so a call has been raised to the Support company and short after a technician came and replaced the motherboards on the damaged laptops. All nice and shiny till one of them started crashing with BSOD errors (the ones in the topic title), it had been already upgraded to windows 10. To mention that both laptops are identical and also I notice that after the motherboard replacement the technician had some problems booting to a service stick in order to replace the SN and he made some changes to BIOS in order to complete his task. Later on in my attempt to search for a solution I came across a BIOS update on Lenovo website (V1.22 newest to which I update it successfully, board had V.1.18) which stated that it fixes an issue with the service USB stick not being recognized. Reverting the BIOS settings to default, resulted in being unable to boot into existing OS from the HDD, so I had to install windows one more time. To my surprise it did go well for few hours but short after it appeared again, making it unusable for work. Drivers are up to date and there aren't any other programs that my cause this issue. A second call has been raised but I still wait a reply from them. I attached the Zip files requested... Read more

A:BSOD CLOCK_WATCHDOG_TIMEOUT and MACHINE_CHECK_EXCEPTION on a Lenovo YOGA 12

OK, first off - these errors are typically hardware errors.  But over the years we've found that they can also be due to compatibility issues or even low-level driver problems.Secondly, some of this may repeat work you've already done.  Please let us know if you've already done something that we suggested. Your UEFI/BIOS (version JEET73WW (1.22 )) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).Only 54 Windows Update hotfixes installed.  Most systems have 180 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).Interestingly, there are 3 STOP 0x9C errors listed in the WER section of the MSINFO32 report.These errors were replaced by the STOP 0x124 error starting with Windows Vista.I'm not sure of the impact of this, but it bears watching IMO. The installed programs don't seem typical for what I'd expect to see on a Lenovo system.I would suggest visiting the... Read more

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RELEVANCY SCORE 34.8

My yoga 710 (6th gen i5) would get bsod at least once a week. Usually when I am on chrome or on word, .I got this in october, the motherboard actually failed in november, forcing me to send it in for repair. They had to replace the whole motherboard as a result of the repair.  bsod started beginning of this year, even after the cumulative update for windows 10 it's still happening. the errors i have gotten are:KMODE_EXCEPTION_NOT_HANDLED, what failed: igdkmd64.sysSYSTEM_SERVICE_EXCEPTION, what failed: igdkmd64.sys does anyone have any experience with this? I did some research and was told that hardware drivers might be the issue but i did a scan and could not find anything that needed to be updated. 

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RELEVANCY SCORE 34.8

A couple days ago, I got a BSOD and now my laptop has not been able to boot properly.It gets stuck on the Lenovo splash screen, then a couple seconds later it shows a Boot Drive not Detected screen and it doesn't give me any options for a drive to boot from.I've tried unplugging the internal battery and holding the power button for 15 seconds, tried removing the SSD drive and putting it back in, and have tried selecting Legacy Support in the BIOS settings.  Any other suggestions?Thanks!

A:Yoga Pro 2 - BSOD/Disk Drive not Detected

Hi KaelGK, 
 
Welcome to the Community Forums.
 
Try checking on the BIOS if the SSD boot drive is still detected.
Running bootable diagnostics would help identify the issue.
 
Alternatively , you can swap the SSD to another pc to test detection and image integrity.
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 34.8

I have been troubleshooting all weekend while I await the arrival of the recovery CD that Lenovo support is sending per the latest support call. The BSODs only started after I received my Yoga back from Lenovo repair depot. I then requested in-home repair at which time a technician replaced the system mother board, after which we quickly saw that it did not resolve the issue.
I downloaded the DM Log collector Tool from this site however after watching it seemingly collect a bunch of information the resulting zip file that appears on my desktop is empty. Thus I have used the SF Diagnostics Tool. OS is Windows 8.1 Pro. I appreciate any assistance since I have lost confidence with Lenovo support!

A:BSOD Lenovo Yoga S1 only when A/C plugged in, REGISTRY_ERR

Hi,


I am extremely sorry that this thread was not attended to. There are not many people in this field.


In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


Regards,
Pranav

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RELEVANCY SCORE 34.8

Hi! We have a number of ThinkPad Yoga 11e, most of them are about 1.5 years old and we're currently updating their Windows 10 image and BIOS. Imaging process completes fine, but updating the BIOS has caused us a lot of issues. When updating BIOS from within Windows with the latest BIOS Update Utility (1.26) from Lenovo's website the laptops crash with a blue screen of death (BSOD). We then tried all previous BIOS versions (from 1.10 and up), but they all crashed too. The current BIOS version on the laptops is 1.10, but even that failed. We initially ran the installer from our network drive with the installer file renamed for easier identification. We have since tried renaming the installer file back to the original name and running it locally. Have also tried running it only with wireless enabled, running only with Ethernet enabled. At one point we thought there might have been another installation process running in the background (drivers, Windows Update), so made sure that had all completed. The BIOS upgrade still crashed the laptop. We have been unable to pinpoint any of the above scenarios to be the culprit, as now some of them work randomly. Two machines side by side, one will work and the other one will fail. We're pulling our hair out with this one. Has anyone else had this experience and have you found what steps need to be taken to successfully complete the BIOS upgrade every time? 

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RELEVANCY SCORE 34.8

Hi all, Last summer I purchased a Yoga 2 Pro with Windows 8.1. Recently I upgraded to Windows 10. The other night I was working on my Y2P when it blue screened. It does this about once or twice a month, but I've never been able to diagnose the problem. It usually starts and gives me three boot error messages. When I do a hard restart, it comes up successfully. I was hoping the  Windows 10 upgrade would fix whatever was going wrong. Unfortunately that was not the case. My Y2P did restart on its own after the BSOD, and when it did, it told me to wait while Windows finished installing updates. After successfully logging in, I went back to the document I was working on when it crashed again. After a total of four crashes, it would not progress beyond the Lenovo splash screen. I could not boot into UEFI, a flash drive, or anything else for about a day. When it did finally let me in, I have discovered that it can no longer find my hard drive. Running a Windows repair disk reports the drive is locked. UEFI says there is no drive detected. Unlucky for me, the warranty expired two months ago... Here are my questions: 1. Does anyone have any suggestions on what solutions to try?2. Since the warranty is expired, which - if any - of the options on the page below would be my best option? http://www.lenovo.com/premiumsupport/?linkTrack=Contact%20Us_step2:link1_Premium%20Support Thanks for the help!

A:Yoga 2 Pro - BSOD - No Hard Drive Found

I recently got the "default boot device missing or boot failed" message.  Went into Set Up utility - says Hard Disk not detected.  Any ideas?  This is not necessarily saying my fhard drive has failed, right???  Was working fine yesterday.Any help appreciated.

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RELEVANCY SCORE 34.4

Since installing Windows Updates on Jan 2, 2018 my TPYoga 12 has been giving BSOD's when waking from sleep. The message is "Attempted switch from dpc". It happens at least once a day now. Sometimes the next boot is successful, and sometimes it happens a second time after the system tries to reboot which then shows a diagnostic screen. Choosing to boot as normal from that diagnostic screen then does boot successfully. This is on a system running Win10 Pro V1709 build 16299.192.  I have seen one other user with a TPY12 report this recently (see post in german). Looking at many posts regarding this specific message over the years it seems to be related to a driver issue. Given the rather intense troubleshooting instructions for issues like these I'm hoping someone here has found a fix.  Below a screencap of my deteriorated system reliability. 

A:ThinkPad Yoga 12 BSOD since 2018: "Attempted switch from dpc"

Some more searching led me to this post stating that it's related to the Synaptics touchpad driver. Windows did install four Synaptics items the day before things went bad. I have uninstalled the touchpad driver in Device Manager, re-downloaded the driver package from Lenovo's driver page, and installed it. Let's hope this fixes it, and let's hope Windows doesn't "update" the driver again.  For the record, here are the updates that ran right before the problem appeared:  

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RELEVANCY SCORE 34.4

I am very unsatisfied by my Yoga 2 13 running Windows 8.1 which has become unusable.It is less then 2 years old, and now, I get a Windows Blue Screen of Death almost every 5 minutes.I even need to use another PC to enter this post, I did not have enough time on my Yoga 2.So, almost every 5 minutes, the computer crashes with a BSOD.I completely reinitialized the PC few days ago, nothing changed.Moreover, when I reboot the PC, quite frequently, it cannot reboot the first time because it does not see the SSD (see attached picture).I thought it was the SSD. I found the Crystal Disk Info utility, and when I run it against my SSD, everything is fine, no problem.So, if someone can help me troubleshoot this, I really don't know where to start.


























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RELEVANCY SCORE 34.4

I've been geting more frequent BSODs recently (once every few days...) caused by ntoskrnl.exe.The screen would just freeze for a few minutes before the blue screen comes up. Here's a link to the Minidump files: https://1drv.ms/f/s!Aogux8_W7Azfn22i4gNNfiyxiad5 

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RELEVANCY SCORE 34

Hi, this Yoga, stopped working after installing some updates. After restart there was BSOD everytime I tried to start the system, and than the system restarted again, so is was impossible to get to the windows. The name of issue was SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (unspecified). I tried about 8 ways to find the way out of it, but nothing worked. So the only option was reinstall the windows. Originaly I had Win8.1+later upgrade to Win10. Soo, I reinstalled windows and this helped figured out this stuck system error. (I tried WIn8.1 and also Win10, because some next troubless showed up.)1) Touchscreen doesnt work - HID Compliant touch screen is not in device manager. Isn't also hidden or in other driver sections. Again, I tried lot o ways (about 6) to get rid off this problem but nothing works. When I tried to install Intel Serial-IO Driver for Windows 10, I got BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (iaioi2ce.sys) everytime. So is impossible to intall it. Troubleshoot showed  that everything is fine. But also in system setting is written:No pen or touch input is avaiable for this display.2) Lot of driver has allert sign, but is impossible to update them. Ther is list of them: Intel(R) Dynamic Platform and Thermal Framework Processor Participant, 3x PCI Devices, System DMA Controller, 3x GPIO Controller, Intel(R) Sideband Fabric Device.I tried Install these drivers thru windows update - unssucessfully, I tried 3rd party software (two different), but no one of them di... Read more

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RELEVANCY SCORE 34

I got my X1 Yoga on 28 March 2016. After nearly 2 months with 5-10 BSOD breakdowns per day, Lenovo Support UK changed the SSD drive. So if you have BSOD 2100 detection error, I can only recommend to change the SSD drive, and dont listen to all the excuses for not doing so by Lenovo. After new SSD drive, my X1 Yoga has been performing ok.Only 1 BSOD, WDF violation, when I tried to uninstall McAfee.So SM 951 can be a crappy drive, but the new SM 951 apparently performing better. 

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RELEVANCY SCORE 34

Hey guys so suddenly last week, I woke up my computer right before studying for an exam and I get this blue recovery screen. I can't seem to find any solutions, and Lenovo wants me to pay 99 dollars for their help.  I literally haven't done anything else on the computer before this happened (maybe downloaded some PDFs or whatever but I haven't done any system level changes on it). I tried one key but it doesn't work. I was thinking of just choosing the "reset to setup mode" or "restore factory keys" but I'm not entirely sure what these guys do. What do they do? Also, any other suggestions?  

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RELEVANCY SCORE 34

Hi, my Yoga 920 started having BSOD Stop Code 'driver_irql_not_less_or_equal', failed NETIO.SYS. Been getting that daily for the past few days. I have tried several tips from the Net but nothing worked, yet.. Yoga 920 with Win 10 Pro, ver 1803. Lenovo Vantage up to date.. Windows Defender & Malwarebytes are up to date and no warning.Hope to have help from the community.Thanks 

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RELEVANCY SCORE 32

I am a very frustrated and angry customer at the moment as i keep running into Road Block and unacceptable answers.  This issue is enough to cause me to never buy another Lenovo laptop or any laptop at Best Buy!I bought my computer in July and in September i noticed a key had popped off-  the "< ," key next to the M key.  I have used the key board only when i was setting up-  now at my office and at customers i set it in downward dog mode ;-) and use a blue tooth key board.    So it is not from use that it broke.   I took the laptop into BEST BUY and was told that the key was missing a metal part on the back so they could not fix it onsite-  i would have to send it in and be without my laptop for a week to 10 days - unacceptable -  this was a month or more ago. I searched on the LENOVO website and could not find a way to purchase a single or the entire set of Keys!  I am self employed as a software consultant.   My life is pretty busy and i finally decided today to bite the bullet and ask for a call from Lenovo support.  Again i am told the only way to fix this is to send my laptop in for a repair.  I asked to just be able to buy a KEY - i am told that well they do not sell individual keys - they would replace the entire keyboard!  So sell me the keyboard and or send me one an i will take into best buy to have them replace it while i wait.  They cannot do that.   I live... Read more

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RELEVANCY SCORE 32

Disclaimer: I received the Yoga 920 as a review loaner unit from Lenovo. All opinions are my own, nobody is paying for my review, and no one is reviewing this content before it's posted. 

                                                                     Left: Yoga 920 in Bronze. Right: Yoga 910 in Silver
 
On the surface, both the Yoga 910 and Yoga 920 look nearly identical, but in my testing, I prefer one over the other. Let's dig deeper to see the differences between the two!To get this out of the way, both machines have 1TB PCIe storage, 16GB memory, and the Yoga 910 has the 7th gen i7-7550U processor, and the Yoga 920 has the 8th gen i7-8550U processor. 
 
Hardware & Design
Both the Yoga 910 and Yoga 920 are built out of aluminum, which gives them a high quality feel to them.  Both laptops have the keyboard integrated into the chassis, which means less keyboard flex. One thing that I find better in the Yoga 920 is the fact that it's all smooth edges around.  The Yoga 910 has pretty sharp edges which means you could scratch your surface or yourself.  The sharp edges of the Yoga 910 was a common complaint, and I'm glad they rectified it. 
 
 
The Yoga 920 also has a little slit on the display lid that makes it much easier to open the lap... Read more

A:Battle of the Yogas: Lenovo Yoga 920 VS. Yoga 910 In-depth Comparison!!!

Awesome review mate! Very detailed indeed!

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RELEVANCY SCORE 32

Hello everyone. im new member here. The problem that i have faced from last on year on X1 Yoga (Type 20FQ, 20FR) Laptop Thinkpad is mostly sleeping issues. When i close the laptop with the option of Sleep mode in Windows 10. It will never wake up by pressing Power button & any keyboard button. Please help i have facing too many issues regarding sleep mode.. 

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RELEVANCY SCORE 32

Hello everyone. im new member here. The problem that i have faced from last on year on X1 Yoga (Type 20FQ, 20FR) Laptop Thinkpad is mostly sleeping issues. When i close the laptop with the option of Sleep mode in Windows 10. It will never wake up by pressing Power button & any keyboard button. Please help i have facing too many issues regarding sleep mode.. 

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RELEVANCY SCORE 32

Hello All, I have an issue with my YOGA 700 laptop when logged in multiple accounts simultaneously. Whenever an account is left logged on and the user is switched as opposed to logging off, the cpu usage ramps up very high with several RUNDLL32 processes being the culprit. I have checked the RUNDLL32 processes with Process Explorer and the command line are as follows:C:\Windows\system32\rundll32.exe C:\ProgramData\LenovoTransition\Server\x64\EnableAutoRotation.dll,RunCustomMonitor The directory is as follows: C:\ProgramData\LenovoTransition\Server\x64\ The only solution I have found is restarting the laptop. The problems comes back when again more than one user is logged in. Also, the rundll32 processes only run high cpu on one account at a time and there doesn't seem to be a preference for a specific account, all of them are plagued one at a time with the problem. Disabling the Yoga Mode Control service is a fix but that breaks the mode control which is essential in this laptop. I have tried installing all the available software on the Software page foor the YOGA 700. The rundll32 processes drain the battery very fast and I can't always log off other users when they have apps open!  I have posted a screenshot of process explorer showing 2 rundll32.exe processes using 25% cpu usage each. However, sometimes up to 4 rundll32.exe processes open up and they use combined 100% cpu usage, which makes the laptop run very hot and slow. In t... Read more

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RELEVANCY SCORE 32

I recently did a Windows 10 update to my Lenovo Yoge Ideapad  11 S on July 16th and now my touch screen does not work. When I check the drivers for my monitor and touch screen I noticed the driver was missing. I cannot get Lenovo or Microsoft to fix this. What else can I do to get that driver back ?

A:Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Hello Dws520Thanks for using the Lenovo forums.Was this the creators update?
If so, have a look on the following post, this should show if your device has been tested with the update yet:
https://support.lenovo.com/gb/en/solutions/ht503655
 
From what I can see, your unit does not seems to have made the list, which leads me to believe that this will be the cause of the issue, I would recommend that you revert back to the previous version of Windows, and observe if the fault still occurs or not.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 31.6

My brand new Yoga 720 is seriously bent (one corner is up by 3 mms). I have sent back immediately to offical Lenovo service. They sent it back with a report that it is fully operable. Since then, I have a wedge in my notebook case and all I have to do is put it under my notebook if I use it. Now I know which brand not to buy next time.

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RELEVANCY SCORE 31.6

Hey. I bought my Yoga 520-14IKB (Intel Core i5, 8GB RAM, 256gb NVMe SSD, GeForce 940MX) 2 month ago, had no problems, till last week. Now sometimes i experience such a strange behaviour. Mainly i work on my laptop in normal mode, and sometimes, during such work, it can false trigger a tablet mode for a few (2-3) seconds (notification appers), which causes the keyboard to switch off for this time, despite the fact, that it still stands as a normal laptop, not even close to position, which triggers the yoga mode. How can i fix this? System is Windows 10 April 2018 Update, have all the latest drivers and latest version of BIOS.

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RELEVANCY SCORE 31.6

Hello!I am trying to find out if DisplayPort is supported on the following two models: - Yoga 710-14IKB (80V4003LMX)- Yoga 900S-12ISK (80ML000RMX) I need to drive UHD TVs (4K at 60fps) and various high resolution displays using DisplayPort (HDMI 1.4 only supports 4K at low refresh rates).  It seems to be difficult find out looking through the documentation provided by Lenovo. I have come across some info though: Yoga 710-14IKB:The documentation on  http://shop.lenovo.com/us/en/laptops/yoga/700-series/yoga-710-14/#80V4000GUS under "Ports" states that: "Micro HDMI?""DisplayPort? (combo with HDMI?)" This indeed seems to indicate that DisplayPort is supported, but I cannot find any info on how this works. - Is DisplayPort supported by the Yoga 710?- If so, what kind of adapter is needed, and where can this be found? Yoga 900S-12ISK:This machine has an USB-C "USB 3.0 port with Video-out". I have found a Lenovo USB-C to HDMI Adaptor-NA (GX90K37871):    https://www.cnet.com/products/lenovo-usb-c-to-hdmi-adapter-external-video-adapter/specs/but so far I have not seen any USB-C to DisplayPort adapter from Lenovo.When an USB-C port has video capabilities, it is usually DisplayPort available (I have seen reviews of Yoga 900S that this actually is the case for the Yoga 900S. - Is DisplayPort supported by the Yoga 900s?- If so, what kind of adapter is needed, and where can this be found?&n... Read more

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RELEVANCY SCORE 31.6

Past few days, I have been using Ethernet connection fine. Suddenly, it is gone.In 'Control Panel' -> 'Network & Internet' -> 'Network Connection', there are 'Bluetooth Network Connection' and 'WiFi Connection' only. No Ethernet Adapter.Open the Device Manager, there are 'Qualcom Wireless', Bluetooth Device + 8 different WAN Miniports.I downloaded & installed Intel WLAN Driver for Windows 10 (64-bit) - Yoga 920-13IKB, Yoga 920-13IKB  'fqy801af', no change.I switched the ethernet connection from the C Hub to another USB Hub with Ethernet port, no change.Swapped cables, swapped LAN ports, no change. Same cables and ports work fine with another laptop (6 years old).Hope that someone would give a helping hand. I've been struggling with it all day long and am giving up.Help, please. P.S. Got a couple days more to be able to return, with regret of course. Hope this can be fixed. 

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RELEVANCY SCORE 31.6

Hi,  I accidentially delete the desktop version of 'Yoga Picks'. I would like to reinstall it, but can't find the download. I'm not looking for the 'Yoga Picks' Metro App - I'm looking for the common desktop verson. Can someone please provide a download link? Best regards,Dodson65

A:Yoga 2 Pro: Download 'Yoga Picks Desktop application'

I accidentally deleted this software too when I cleaned up the system. I need the link to a free download, too.

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