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envy 27s monitor and spectre x360 via usb C?

Q: envy 27s monitor and spectre x360 via usb C?

I have an HP Spectre x360 13" laptop (X7V20UA#ABA) which has 2 USB C ports and no video ports, running Windows 10. I also have an HP Envy 27S video monitor with USB C input (W5A12AA#ABA). When I plug the laptop into the monitor (using the USB-C cable included with the monitor) the laptop charges, but it never detects the monitor as an additional display. if I open the Display Settings and click "detect" it says "didn't detect another display". I installed the driver from the HP Support website but that did not make a difference. The "HP My Display" app that got installed with the drivers shows that I have a second display "HP ENVY 27 (6CM7xxxxxx)" indicating that it can communicate enough to get the serial number of my display. How do I proceed? Will these products even work together?

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RELEVANCY SCORE 200
Preferred Solution: envy 27s monitor and spectre x360 via usb C?

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 81.2

What's the difference between the HP Spectre x360 and the HP Envy x360? They both look the same.The only noticeable difference is that HP Spectre x360 has a Radiance Infinity display, while HP Envy x360 has an IPS display. Having the same specs, except for the display, why is the Spectre x360 more expensive than the Envy x360 ? Moreover, I thought that IPS is better than TN, which is my guess that is the technology used for the Radiance Infinity.

A:HP Spectre x360 vs HP Envy x360

Hi, You've got few questions about those products. Well, come to a store and yoy can see the differences. Better still, you can buty 2 machines and compare.  For build quality, the HP Spectre x360 is much better than the Envy x360 you can also find Pavilion x360 - we are talking about SPECS and BUILD here about plastics and metals about wood and gold. Regards.

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RELEVANCY SCORE 78.8

Today is a new day, I finally figured out a very odd situation. I have Purchased last year a Nice HP Sceptre 360, 8GB, with 120SSD Drive, partnered with a new HP Envy 32 2K Video Monitor (connected by a HDMI cable). Several months ago the display would have horizontal lines, shrink and go blank (audio also cut out at same time). After some time on the phone with HP Warranty support it was determined to be the HP Monitor, I received a 90 day repaired unit and sent my original in. So far so good one would think, well 9 days after the 90 day warranty expired, (BAM) same exact problem. Well now that the Warranty is over I did some of my own troubleshooting. I recall issues of another computer I repaired having USB and SD card problems, seemed that one had power issue on the USB / SD card power supply, so brain storming I thought I would remove my permanently installed SanDisK 64GB Extreme Pro SD Card (thinking that the Scepter may have common power to support the HDMI port, & SD Card). Long story short, I removed the SD card (no more problems with the display). I did a trial of several other cards including 32GB, 128GB etc, all cause the same issue when the SD card was installed and the SD card files were accessed. Has anyone else found this to be a problem? I am going to try another way to use my SD card I?ll get a SD Card to USB reader and try that avenue. I?ll let you know how that works out. For history sake, I have had my own electr... Read more

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RELEVANCY SCORE 78.8

I Just want to let you guys all know that the new x360 Envy's and Spectre's have no pen support whatsoever. Previous models had a active digitizer. The latest line does not nor does it support any fine tip pen. Deceptive advertising from HP considering they had Ads up of the laptops next to their active pen. Infact as of now the Envy and Spectre webpage still recommend this uncompatible pen. The HP support on this forum and through calling in actually have little product knowledge and just regergitate what they see searching google and on the forums.

A:THE LATEST ENVY and SPECTRE x360's HAVE NO PEN SUPPORT THE ...

Hi!, @Nike1: Welcome, to HP Forum !.  For X360 Envy and Spectre table, you can see ... http://support.hp.com/us-en/document/c05166879   For X360 Spectre, you can see ... http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Spectre-x360-Active-Pen-Stylus-C... 

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RELEVANCY SCORE 78.8

I installed my normal Sandisk Extreme Pro 64GB SD card in a USB Sandisk Micromate SD HC reader and only had one black screen (1 second) during the coarse of a 4 hours using and access the same SD card I had so many issues with it directly inerted in the Specter X360's SD card reader. I will be working this way on Tuesday Jan 3rd and keep you posted how it goes. Wish me luck!'  

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RELEVANCY SCORE 78

HP ENVY x2


The new HP ENVY x2 is a premium detachable powered by Intel and Windows 10 that gives you versatility, performance, and long battery in a thin, light, and durable design. It offers mobile flexibility to stay connected with an instant-on experience with optional 4G LTE, so you can enjoy entertainment on the go and stay connected in and out of the home or office without having to find a Wi-Fi hotspot.

Other features include:
The fanless CNC Machined Aluminum tablet is 7.9 mm and 1.69 lbs.
Features a brilliant 12.3-inch diagonal touch WUXGA+ display8 with Corning Gorilla Glass 4 for increased durability and scratch resistance when on the go.
The leather-like textured case in Oxford Blue integrates an adjustable stand to transform the device into laptop, reading and tablet modes.
The backlit keyboard has a 1.3 mm key travel for a smooth typing experience in any lighting condition.
The pen offers a natural drawing and writing experience with simultaneous pen and touch with Windows Ink.
Up to 17 hours of battery life and Windows 10, stay productive on Wi-Fi, in sync with Connected Modern Standby, and connect with an LTE-Advanced support option.
7th generation Intel Core Y-Series processors and optimized thermal design boosts performance and is equipped with up to 256 GB PCIe SSD Storage to store presentations and multi-task with up to 8GB LPDDR3 memory.

Pricing and availability: HP ENVY x2 will be available Spring 2018. Pricing and mobile carriers will be disclos... Read more

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RELEVANCY SCORE 74

Hi,I'm having trouble connecting my spectre x360 to my external monitor via the miniDP port.  I have bought a miniDP to DVI adapter to connect to the monitor. When I try to use the "Project" menu in Windows I get no output to the other monitor (on all options in the menu).When I go to the graphics card settings (Intel HD5500) and navigate to the multiple display option I only have a 1 monitor option.I have updated all the graphics drivers. Can anyone help me set this up?Maybe something in the BIOS is turned off or any special settings in Windows that I'm missing? Thank youEliraz

A:External monitor to Spectre x360

Hi @elirazb?,  Welcome to the HP Forums!  It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide:Learn How to Post and More. How Do I Find My Model Number or Product Number?  I understand that you are experiencing a difficulty connecting to an external monitor. Have you done all your Windows updates? Have you run the  HP Support Assistant  to acquire any HP updates? Here is a link to HP Notebook PCs - Connecting a Monitor, Projector, or TV (Windows 10, 8) that may also help. Please let me know the outcome. Good Luck!

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RELEVANCY SCORE 73.2

Hello,  Has anyone connected their HP Spectre x360 Late 2016 to a 4K monitor via the thunderbolt connection with a single cable? To something like the LG 27UD88? I am hoping to get a 4k 60hz image.  Thanks, Sean

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RELEVANCY SCORE 73.2

Hello, I just opened my HP Spectre x360 Convertible 15-bl0xx and i was able to plug in a monitor via HDMI and it worked fine. Then I updated the BOIS as per the alert and update I got through the HP Support Assistant, and now the monitor will no longer work. I know it is working as it is fine with other computers, but I can not get it to work with my Spectre now. Please help. Thank you

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RELEVANCY SCORE 73.2

If I only connect to the 2nd monitor, it runs fine at 1920 x 1080. However connect two at the same time the 2nd monitor can run at 1600 x 900 only. If I try to set a customized resolution (1920 x 1080) in the Intel video adpater app, the app complains "no enough bandwidth".The laptop is i7, 8GB with an HDMI and a mini display port. The model number is 13-4003dx. The 2nd monitor uses DVI input - I tried both ports from the laptop and got the same result.

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RELEVANCY SCORE 71.6

 I have it hooked up with HDMI (brand new gold plated cable). The text especially is blurry/fuzzy and the screen doesn't take up all the space it should - about 1/2" at the top and sides, bottom is ok. The guy at View Sonic support said it was a video card issue and I would have to figure it out with HP or Intel. Can anyone help me? I have Intel HD graphics. The monitor is Viewsonic VX2270-Smh-LED. It's 21.5" 1080p frameless IPS display.

A:Trouble with Spectre x360 and Viewsonic Monitor, blurry text...

 Hi @butlerll, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Spectre Notebook and the HDMI port not working correctly. Try running the Windows updater Tool. Here is a link to help troubleshoot the HDMI Display. If the Notebook is not having an issue displaying anything on the Notebook screen, it is not a graphics card. Please get back to me how this goes. Thanks for being a part of the HP community. Please let me know if this help resolves the issue by marking this post as Accept as Solution.  Thanks. 

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RELEVANCY SCORE 71.2

Is there anyway to use my Envy x360 as a 2nd monitor for my work laptop? If so, what type of adapter would I need?

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RELEVANCY SCORE 68.8

I just got a new Envy x360 (core i7, with Intel graphics), and I'm trying to connect it to my ZR30w monitor.  I've tried connecting via a HDMI->DVI-D cable, via a USB3 DisplayLink dock (again, via HDMI), and finally via a "gofanco" active HDMI->DisplayPort adapter (then to the DisplayPort on the monitor).  In all these cases, I'm able to successfully connect to the monitor, but I can only get 1280x800 resolution max on it.  I know the laptop's HDMI port is capable of higher resolution, as I connected it to a 4k TV, and got 3840x2160 resolution as expected.  I also know that hooking both the DisplayPort and DVI-D ports to older computers gets me the expected 2560x1600 resolution on the ZR30.  Any ideas what is wrong here?

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RELEVANCY SCORE 68

My son booted up his computer yesterday and when he was entering his password to enter Windows the keystrokes were not registering on the Password space and then the monitor just went blank.  The computer will turn on (power button and fan running) but nothing at all on the monitor.  I have tried a hard reset, external monitor and BIOS boot and nothing has worked. Any thoughts or suggestions? RCT

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RELEVANCY SCORE 65.6

Which stylus devices are known to work with this model (HP Spectre x360 X7V20UA#ABA ) and BIOS Level  Thank you.[System Summary] Item Value OS Name Microsoft Windows 10 Pro Version 10.0.10586 Build 10586 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name xxxx System Manufacturer HP System Model HP Spectre x360 Convertible 13-w0XX System Type x64-based PC System SKU X7V20UA#ABA Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, 2904 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS Version/Date American Megatrends Inc. F.10, 10/26/2016 SMBIOS Version 2.8 Embedded Controller Version 94.45 BIOS Mode UEFI BaseBoard Manufacturer HP BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Mobile Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\windows System Directory C:\windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.10586.589" User Name SHORTER\arw Time Zone Eastern Standard Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 15.9 GB Available Physical Memory 5.26 GB Total Virtual Memory 18.8 GB Available Virtual Memory 7.30 GB Page File Space 2.88 GB Page File C:\pagefile.sys Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes 

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RELEVANCY SCORE 65.6

I have the Spectre model X7V20UA#ABA and based on this answer bought an HP Active Pen.  I cannot get teh machine to acknowledge the pen in any way. I've followed what instructions I could find (basically have the pen near the computer when you turn the computer off and then back on) and it will nto use it in One Note.  Is this an incompatible device?

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RELEVANCY SCORE 56.8

My Spectre X360 is getting hot....I would like someone to address this issue and respond to me directly.  Love the machine worried about the heat.

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RELEVANCY SCORE 56.8

Hey guys! I was looking to buy the new HP Spectre x 360. Is it available with the following specs - Natural Silver13" 4k touch screen 16GB rami7 256 GB memory I have found the 13" with 4k screens on the UK website but can't seem to find the same on the US website.  Thanks !

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RELEVANCY SCORE 56.8

Just finished setting up my second Spectre x360 15t. The first one was a driver and screen flickering mess. As I'm finishing putting it through it's paces by running audio with a few tunes through Spotify and then over to Netflix to check dialogue, I've become aware that the fan has been running for some time. When I picked it up to feel the underside I was quite dismayed to feel how hot this thing was. Not cozy up to the fire hot but call the fire department hot. It was on a Xpad which was starting to get a bit toasty itself. No way this could ever sit directly on my lap. I know this is an ultrabook. I know i7 processors run warm under load but this fella gets HOT. I'm coming off a Spectre 13t with an i5 which is just as tight a unit as this one, but it never reached this kind of hot. I'm humorously concerned if I can put this on my desk while under heavy load without melting the finish off. Is anyone else experiencing similar circumstances? I'd appreciate any feedback. Thanks.

A:Spectre x360 gets HOT.

Hi @benefit13,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the computer getting hot. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? please get back to me and I will help you.

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RELEVANCY SCORE 56.8

Hi,Two weeks ago I bought an HP Spectrex360. Two days after buying it while using the keyboard, not the touchscreen, it began to touch the touchscreen by it selft only on a part of the screen followed continuously.This happend alot while i was using the laptop so I went to the place of purchase and I changed it with for one of the same model. But this new one  also it has the same fault, any recomendations of what should i do?

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RELEVANCY SCORE 56.8

Not the X360 when it's in a hard lock. >>Why would you need to hold down the power switch for 60 seconds?  5-7 second hold is enough to force power down any computer.

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RELEVANCY SCORE 56.8

Hej! I have a question regarding the  new 2016  HP Spectre X360 (http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360---13-w053nr-x7v21ua-aba). Is it possible to order it to Sweden or are there any local retailers I could directly contact? Thank you so much in advance,Marina

A:New HP Spectre X360

Dear Customer, Please go to this website:http://store.hp.com/SwedenStore/Please contact- 08-593 664 18 This link is for UNITED STATES ONLY (http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360---13-w053nr-x7v21ua-aba).  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 56.8

New owner of HP Spectre x360 - 13-4003dx here. I want to ask if the bottom of the laptop, the area above the fan openings where the FCC info/text lies, is supposed to creak when I press it slightly. I first heard this noise when I took my laptop out of the sleeve and held that area. At first I thought it was just rubbing against the sleeve, but after further examination, that is not the case. If this occurs with other models of the Spectre, it is a bad build quality, I am not sure which component is under there, but I want to know if the creaking noise is normal with only a slight press along the text area. Thanks.

A:HP Spectre x360

I have the same problem but in the front, in the back of the touchpad... really annoying. looks like the lid doesn't have nothing to lay on and the aluminium is very thin. poor quality for such expensive machine.

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RELEVANCY SCORE 56.8

The 1-minute hold of the power switch worked for me, but it is darn hard to do because of the somewhat inconvenient power switch position - and if you waver for a moment then the 60 seconds starts again. I found it easiest to turn the 360 on its side on a table and then it is easier to hold the switch down for the full minute uninterrupted. This for me only points out the importance for manufacturers to provide a HARD RESET capability through an unfolded paperclip or the like. C'mon guys, give us what we need to maintain our products!

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RELEVANCY SCORE 56.8

Hello, Last winter purchased a convertible lenovo laptop. The first one had faulty hinges, I had it replaced on the same day I brought it in and the second one had faulty hinges and a faulty touchpad. So, I decided to ditch the cheaper computers and splurged on a HP spectre x360 from Best Buy. I live 200 kilometres away from large retail stores like this so getting back and forth is quite difficult, Staples was very understanding about the Lenovo laptops, however Best Buy told me there was nothing I could do when I described the problems I was having with my brand new HP. Several months went by and I avoided using the computer as much as possible in order to avoid facing the mistake I made in purchasing it. Eventually, my old computer became completely obsolete and I had no choice but use this HP.  My problems were not limited in any way. They ranged from an extremely annoying touchpad that sounded loose and made strange noises, the fact that the screen was closing on an odd angle, and the fact the the screen could barely stay open. A slight touch or even shifting the laptop would cause the screen to move. I could forgive these flaws if I had abused this computer or if it had received heavy usage, however I barely even turned the thing on. I contacted HP support and I must admit that they were polite, friendly and had my return materials sent very quickly.  My first bad sign involving the shipping process was the fact tha... Read more

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RELEVANCY SCORE 56.8

Does anyone know the difference in these models apart from screen quality and is it worth paying the extra. I was looking to purchase the 13-ac003tu but came across other models on the HP website. Does anyone know what the model numbers represent?13-ac065tu13-w031tu13-ac066tu13-ac003tu

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RELEVANCY SCORE 56.8

HP's lack of quality control is completely unacceptable and inexcusable, especially given the cost of the Spectre x360 line.I went through 5 (FIVE!) 13-inch Spectre x360's. All but one exhibited very loose trackpads (even very light taps will physically move the trackpad down and have an annoying loose click sound when taking your finger off of it). The one with an okay trackpad had USB-C issues. The trackpad -- arguable THE most important part of a laptop -- now feels like garbage. Hell, there are $200 Windows laptops and Chromebooks that have better trackpads than this $1,200 thing.It's extremely frustrating and disappointing. I REALLY wanted for the Spectre x360 to be my laptop (especially considering there's no other 2-in-1 out there that looks this good and is priced as nicely). Looks like the Lenovo Yoga 720 is next on my list. Just wish it had IR cameras for facial logins.

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RELEVANCY SCORE 56.8

Hi, I have an HP Spectre x360 that is a year and 5 months old. I was running it off the battery when suddenly a whole lot of smoke started coming from underneath the notebook and a smell of burnt plastic filled the air. Reading the forum I found that this is not something new to these HP Spectre x360 notebooks. Its it really possibile that HP have not activated a support program for who owns such an expensive notebook. My notebook is out of warrenty but I honestly think it was a close call, i was working on a wooden table when it started burning. Now I have a 1250 euro paper weight. I did try to contact support and was immediatly cut off once i gave them my serial number, or offered to pay for support. Will paying 30 euros actually achieve something, ie will they attempt a repair or will it be 30 euros just to be told over the phone that its something that simply cannot be repaired. Thanks

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RELEVANCY SCORE 56.8

Upon opening the notebook on my desk, a series of cracks surfaced on the upper-left bezel of the screen, and extended across the screen. I keep my notebook for the most part on my desk, and when I travel, I put in the HP leather case, and in a well-paded bag. I've owned this notebook since August last year, and it has performed excellently besides the occaisonal loud fan noise and overheat.  I talked with a helpful HP Customer Support Rep, and I was told that if I were to send in my notebook, and screen damage will be presumed inflicted by the customer. I have also been in contact with the HP Executive board, but their reply did not grant me any help. I would like to know if I can send in my notebook for a proper examination, or if I can speak with a case manager on this issue. I really do not want to file a complaint to the BBB, but I feel that will be necessary if the material defect is to be assumed a damage on my part. Thank you in advance. I will include pictures of my display, as well as pictures of the siding to prove the lack of physical/blunt damage.

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RELEVANCY SCORE 56.8

Hi, my spectre x360 just out of warranty and will no longer charge the battery! Charger checked and working. When plugged into laptop, symbol appears to show connection but then states not charging. Battery nearly flat now but diagnostics state batter condition ok. Would appreciate any ideas to resolve please but I am not considered computer literate just general working knowledge!

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RELEVANCY SCORE 56

Great laptop, put it through a lot of testing in my first weekend of owning it and I'm quite pleased overall. This issue has nothing to do with the laptop itself but rather the included sleeve, which I'm also pleased was included as other brands/models I checked out did not include a sleeve. However... it smells really awful.  I mean it's really an exceptionally terrible rubbery type odor.  And it's not as if it's only when I put my nose up to it or even handle it.  It can just be sitting a few feet away from me and I smell it.  I tried washing it by hand, figuring it's just an extreme example of factory chemicals or materials not being completely washed away before packaging.  This act may have reducded the smell by 20-25%, but the stench was still very noticeable so I put it through a wash in the washing machine.  Again, it's possible it's reduced the smell down to 50% of what it started as, but it's still pretty ridiculous how bad this thing smells. Has anyone had the same experience?  Have you had better luck in removing the smell?  I'm sure someone will suggest that it's free and maybe not worth the effort and therefore to just look into a different sleeve but I like it aside from the odor and would like to be able to keep it for some extra protection / padding even once I decide on a method for carrying the device around if possible.  But it will not be worth it if I can't get rid of the odor.
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A:Brand new HP Spectre x360

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 56

I was using my spectre x360 with the battery charged to 100% and plugged in. Then suddenly the entire system just shut down. It won't turn back on (even after a hard reset) and the charge indicator light no longer turns on when its plugged in. So I've basically got a $2,500 paperweight sitting on my desk, and I must say I am extremely disappointed in this less than 2 year old supposedly premium laptop from HP. This device should have easily lasted 4-5 years not a little over 1. The laptop itself is in prime condition and looks brand new, there are no dents or scratches, and it has not been dropped once in its entire life.  Reading through this forum it looks like this is a very common problem with this particular laptop from HP, so I hope that there is some reasonable solution. 

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RELEVANCY SCORE 56

Hello, I know this is an obscure topic but I noticed two scratches on the bezel (The polished metal) of my Hp Spectre X360.  To orient you, the scratches are not to far from the right side windows button and volume rocker.  The scratches are not deep due to not feeling an indent when I run my nail across them.  Also you can only see them in the most direct light.  Nevertheless they bother me.  Does anyone have any solutions as to how to remove those scratches at all?  I tried an extra fine scotch brite pad but was unsuccessful.  Any ideas would be appreciated.  Thank you. 

A:HP Spectre x360 scratches

Did you ever figure out how to clean this? Or is it permanent?

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RELEVANCY SCORE 56

Twice today, my laptop set idle and all of a sudden it started to open windows like someone was hacking the computer.  I turned off the wi-fi and it showed windows with scripts opening mainly on the left bottom corner of the screen.  I bought this laptop 4 days ago and I've not loaded much on it.  Has anyone had this problem?  When I turn it to tablet mode it stops.  I have videos of it if needed.

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RELEVANCY SCORE 56

Hi, I bought a new HP spectre x360,For my job I need to run simulation trought OpenFOAM, so it's easyer for me to use Linux.  Nearly everything work out of the box, except one things... sound.  I post a bug on launchpad, here the link:Bug Hp spectre x360 It as nearly everything you need to debug the phenomena. I know that you don't officially suport linux on that computer, but it would be fun to be at least linux compatible. Thing I know:There was a bug that really look like this one on the Dell XPS 13. The bug was in the bios, wich was setting the sound card to alternative mode that was not working. I think is the same here. I need to find a way to tell the bios to load everything like if it is windows 8.1 (Yeah, I just ask no special treatement!)  Thank you,I will give all support you need. I really wish to correct this bug. PS: (HP if you correct this bug you will sell three more of those computer, they all want one in the lab!) Follow up:It's seem that we are now hable to use the lagacy mode from the sound card. It's good, but not perfect. The fix for the i2c will come soon, the latest kernel code ask about a mysterious drivers file that doesn't exist right now in the linux firmware directories. So, this case is close because the issue as been addressed. Follow the launchpad bug for furter improvement.  **SOLUTION MAY NOT BE THE SAME FOR YOUR DISTRIBUTION** From Spano: If you use gummiboot you should have somethi... Read more

A:HP spectre x360 on linux

I SOLVED IT! After hours of pain, i can now use the built in soundcard with headphones, as well as the internal speakers. HOW TO: Edit grub config by doing:'sudo vim /etc/default/grub' Edit the line:GRUB_CMDLINE_LINUX_DEFAULT="quiet splash'" To:GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_backlight=vendor acpi_osi='!Windows 2013' acpi_osi='!Windows 2012'" Then run:'sudo update-grub' Reboot TWO times. BOOM! Sound works in headphones. The sound card is now in HDA mode (not I2S). To confirm, run:'aplay -l' and make sure you have the following in the output: 'card 1: PCH [HDA Intel PCH], device 0: ALC3242 Analog [ALC3242 Analog]  Subdevices: 0/1  Subdevice #0: subdevice #0'I'm running kernel Linux spectre 3.19.0-21-generic #21-Ubixuntu SMP on Ubuntu x64. BR,Ingmar  EDIT: Even the speakers are working, they were just muted in Alsamixer. Hallelulja!EDIT2: Added the 'acpi_backlight=vendor' parameter to the options line, based on @spano 's input. Thanks!EDIT3: Fix as pointed out by venividivici24

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RELEVANCY SCORE 56

Hi, Does the HP Spectre Pro x360 G2 have palm rejection/active digitizer? If so, what is the best stylus to use? Thanks

A:HP Spectre Pro x360 G2 Stylus

Hi, The following one may help:    http://store.hp.com/us/en/pdp/accessories-88342--1/hp-active-pen Regards.

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RELEVANCY SCORE 56

I have bought my HP Spectre x360 - 13-4002dx on 3rd MAy 2015 the expiry ended 1 year later. it was working perfectly but one week after Warrenty expired it stopped working no 'charging light' not getting switched on,nothing.It is such a premium product and the quality is so questionable. I need to travel to US and need to handle a lot of things simulatniously please help me out. Recreate situation: I was working on my HP Spectre x360 - 13-4002dx and  the battery got discharged and it won't turn on.

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RELEVANCY SCORE 56

Hello, I just picked up a refurbished HP Spectre X360, and I have a question about the fan noise. My fan makes a whistling sound when it picks up speed.  It's normally not on, and only cranks under heavy load, but there's definitely a whistle.  I'm just wondering if this is normal or not.  I have the opportunity to return this unit if it's not normal, but so far it works really well.  I have no problem with "whooshing" or air blowing, but the whistle kind of stinks to hear. Any thoughts?

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RELEVANCY SCORE 56

Recently got a brand new Spectre X360 notebook from Dubai. Unfortunately the Sound does not seem to work. Any advise on how this may be solved or what the problem maybe? Would I have to return the laptop to Dubai for any repairs or can it be sent to anywhere in South Africa?

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RELEVANCY SCORE 56

My HP spectre x 360 was working fine a couple days ago. I was using it on battery power and got a note that battery power was low. I was finished for the night so I closed it up without plugging it in. The next day I tried to turn it on it wouldn't power up at all, even when plugged in. When I plug the AC adapter in, there is a steady white light that comes on next to the port. I have tried the troubleshooting tips attempting to do a hard reset and there is no response whatsoever. I am extremely upset to read that this is a common issue. I am two months past warranty, and the timing seems very odd. I am self-employed and cannot afford to be without this laptop, which I spent a lot of money on. What is my recourse?

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RELEVANCY SCORE 56

I have an HP Spectre x360 with a 2 year ADP coverage. I purchased the laptop in US... but I am currently employed and working in India. My screen has got damaged and needs to be replaced, but the local service center is unable to verify the ADP care pack details in India. I purchased this laptop after doing my research that the product is marketed in India and will be supported here. However, now the local tech support is saying that the Family name - pike1.0 not available in India and the laptop cannot be serviced even if the ADP is avaiable. As per the ADP contract, HP Support can courier the necessary parts to the local service center and my laptop can be serviced. How do i resolve this issue?

A:HP Spectre x360 LCD replacement

Hi, Yes, they say the true, many HP laptops asre localized that means HP local can only help you (a) Order part)s) from original country and repair it for you  or(b) You have to send machine back to the original country (in this case the US) for repair. Warranty or not, same rule. Please read (very similar to your case): ANSWER: You can call HP Customer Support or HP Authorized Support Providers for diagnostic purposes. If a hardware service is required, two alternatives can be offered: The part can be dispatched by HP Customer Support or the HP Authorized Support Partner within the border of the country where they are located. It is your responsibility to get the part from this location, move it to the PC, and to return the defective parts - when required - to the same location. Associated costs are your responsibility. The PC may be moved, under your responsibility and at your cost, to the closest country where HP has support presence, or any other country chosen by yourself (depending on the logistics network), in order to get access to the solution. When HP has no support presence in the country of use, all actions and costs required to gain warranty services are your responsibility. Source:   http://support.hp.com/us-en/document/bpr01266 Regards,

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RELEVANCY SCORE 56

I bought my spectre X360, 4 days ago and I am facing with a weird problem. My labtob clicks by itself and even the cursor jumps by itself from one point to another point. Please someone help me

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RELEVANCY SCORE 56

I have an HP Spectre x360 Convertible with Product Number K8P19LA#ABM. I want to use it as a drawing and sketching tool. I have read several reviews from other x360 owners and decided that my best option was to buy a Dell Active Pen PN556W to use. Similar qualities as the HP Active Pen (which are not sold on my country) but with better reviews. I have had no opportunity to use my pen, as it is not recognized in any way by the screen.I have also installed the Anniversary edition of Windows 10 with better Pen Support and it still doesn't recognizes my pen. My configuration is:Windows 10 ProPen and Touch Support with 10 Touch Points

A:Spectre x360 stylus

Hi,  Is Dell stylus support HP machines mentioned on its specs ? You are asking HP to support another vendor's product here. From my view: No HP won't support other vendor's products unless HP does not have equivalent products.Dell may be very happy for HP (or other competitors) to support its products, it will sell more and laughing to the bank.Regards.

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RELEVANCY SCORE 56

i have a yellow exclamation point next to my Realek HW audio codec. I tried rolling back the driver to 6.3.9600.119 but still no sound  I tried downloading driver from HP support but was stuck in endless loop of uninstall old driver and reboot and then stiil got same dialog popup of a "two part process." i still have no sound via speakers or headphones. I did not recently install any new software.

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RELEVANCY SCORE 56

Could not be more upset with HP. As I search the forums I am seeing so many people with this problem and looks like me the college student is the next on the list. My spectre x360 is just over a year old, shocking just past it's warranty, and the motherboard fried itself. I paid nearly 1400 dollars for this laptop as an investment in college. Now I'm only praying a local repair shop can salvage the memory. I'm left without a laptop during exam month and have lost all my college work. I was then asked at tech support to pay them nearly 700 dollars just to look at my laptop. I will honestly never buy from HP again, I paid good money I saved for college on a laptop I loved and it is now gone with HP refusing to help me out in any way. I took care of this laptop like a child had protective casing and everything not a dent or scratch to be seen, clearly a problem with HP and they won't fix it. So dissapointed.

A:HP Spectre x360 Failure

@VictoriaA13

Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 56

Hello  I want to know what is the part number of HP Spectre x360 Convertible Laptop - 13t OLUD touch P3A84AV_1 Could you please check and advise Thanks

A:Spectre x360 Keyboard

Hi, It is a CTO machine. Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards.

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