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Problem with MSN Messenger & Skype

Q: Problem with MSN Messenger & Skype

Hi guys,

I have a few problems with my computer, a few days ago I was able to log with my skype and use it but yesterday I lost my contacts, I tried to reinstall skype (after I uninstalled) but it couldn't load any contacts and isn't working at all. Later today I was using my MSN Messenger and when I tried to log in again I couldn't log in keeps saying that there's a new version and when I try to install it sends me to a Microsoft site (http://download.live.com/?sku=messenger) and when I click on download keeps telling me that server not found, this also happen with other pages like windowsupdate.com

I don't have a Anti-Virus installed in my computer.

Thanks in advance for all your help.

ps. which is the best AV?

My log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:30:50 PM, on 9/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.21045)
Boot mode: Normal

Running processes:
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\PdaNet for iPhone\PdaNetPC.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS.0\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS.0\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS.0\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.0\system32\ctfmon.exe
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: PdaNet Desktop.lnk = C:\Program Files\PdaNet for iPhone\PdaNetPC.exe
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O13 - Gopher Prefix:
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - https://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1242253211398
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1242253204835
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

End of file - 8257 bytes

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Preferred Solution: Problem with MSN Messenger & Skype

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Whenever I try to chat with skype, Windows Live messenger or yahoo messenger , sometimes I can listen from other side but other side do not listen my voice. What is the problem and solution of it?

please me

Thanks in advance

A:Problem of video chat with Yahoo messenger - Windows Live messenger or skype

Hello sweeta, as i read your post, the solution that comes to mind is for you to confirm your settings in your Audio Manager. If you right click your Audio Manager which is usually located in the Taskbar, you should be able isolate and fix this issue . Hope i helped .

Read other 1 answers

I have just been trying out Skype and ooVoo.
I bought a Webcam and installed MSN Messenger

No big deal.

However one of these programs is blocking me opening the Control Panel. I am using Vista. Everytime I try to open Control Panel, I get a dialogue box telling me that Windows Explorer has stopped working and would I like to restart or solve the problem by going online.

I know its one ot the above programs causing the problem, as I had this problem the first time I installed them. I then uninstalled them and problem gone.

I then re-installed and now have the same problem. My gut feeling is that its MSN messenger, but could be totally wrong.

Anybody come acroos this before and able to help me sort the issue.
This is the error

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a76d
Exception Code: c0000005
Exception Offset: 00045dbe
OS Version: 6.0.6001.
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160


A:Voip, MSN Messenger, Skype, ooVoo problem

Its not MSN messenger.

Things are Ok again, so it must be an intermittant problem related to Vista.

Am I correct there and should I do anything to stop the problem occurring?

Read other 1 answers


I just bought a computer with Windows 8 and I have a little problem.

Skype and Messenger are together now. It's ok.
But my Messenger contacts are on Skype AND on the app Messages
And when one of them send me a message I receive it on both Skype and Messages apps.

How can I change this ? Can I juste disable Messages app ?


PS : I'm french, sorry for the mistakes and I hope my Win8 apps are the sames as you :/

A:Messenger and Skype contacts x2

You can either disable notifications from messenger in the PC Settings, or simply uninstall the messenger app, since you have all contacts on skype.

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My internet connection is usually fine, I use a D-Link 615 router, and almost always have no problem connecting and using the internet. That is of course until I decide to connect to Skype, MSN messenger, or anything but AIM. AIM for some reason works fine. Skype however cuts out frequently and the webcam connection is horrible and i know its from my end. Is there anything I can do? It's pretty frustrating not to be able to talk to my friends on Messenger since i cant even log onto that. When I try that it knocks off my entire network. What's the deal here?

A:Can't Connect to Skype/MSN messenger

Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.

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in XP nicely without messing thing up? I use Messenger but my sister want to use skype. It means that I have to install skype as well.

A:Can msn messenger and skype coexist....

Yes its fine to have both, I've never had any conflicts between them.

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I have Windows7 (hate it). When I try to use msn messenger or skype I cannot use them. I get the icons on the tool bar at the bottom of the screen saying they are loaded. I click on the icon and can see the windows that are open, but when I click on the window, nothing opens. I know the program is running. I just can't get the windows to open.
I am currently stationed overseas and this has been my best way of talking to my family and friends back home. Its so frustrating.

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The only weird thing about Trillian is I can't get it to set up with Skype and MSN Messenger. I typed in the correct info, but still isn't showing up my contacts/friends names in the window.

A:Can't get it Trillian to set up with Skype and MSN Messenger

Originally Posted by shortmantuff

The only weird thing about Trillian is I can't get it to set up with Skype and MSN Messenger. I typed in the correct info, but still isn't showing up my contacts/friends names in the window.

It works for me though...have you tried typing '@example.com' at the end of each username for skype and MSN?

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It seems like I have the option of using Live Messenger (from the desktop), Messaging (as a Start App) or Skype (as a desktop or Start App).

But there doesn't seem to be a lot of consistency across each.

It appears to me that -

Either flavor of Skype gives me access to Microsoft and Skype accounts. But not Facebook accounts.Either flavor of Messenger gives me Microsoft and Facebook accounts. But not Skype accounts.Only Desktop Messenger gives me access to Microsoft Messenger groups. Neither flavor of Skype nor Messaging (as a Start App) do so.

Am I correct. Or are there ways to integrate Facebook accounts into Skype and Skype accounts into Messenger?

And when Microsoft Live Messenger goes away what happens to Microsoft Messenger Groups?

And while I am at it, where does Google chat fit in?

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I have Intel D915GAG board, Intel P4 2.8 mghz processor,4mb ram, GeForce Nividia 6600 video 128mb, Realtek HD sound (on board), new logitech 9000 webcam, win XP sp3. PC was built in 03 or 04. I have upgraded all drivers for audio, video, lan, usb, pci bridge etc. using Uniblue software downloaded from this site and purchase. I have not updated bios.
SKype or Yahoo Messenger load, screen comes up, video shows on screen. When I click on call, I hear dial tone for about 3 rings - then screen goes black and computer auto reboots to bios screen.
If I go to tools, click on audio - same thing. Error sent to MS, no specific message or code.
I am just trying to get video call to see my 5 year old grand daughter - their new computer works fine.

A:HELP! PC crashes on Skype, Yahoo messenger,

Hi and welcome. I'm willing to bet you have more than 4 mb of ram

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I am using Windows 7 Home Premium with Internet Explorer 8 and Windows Live Mail.

I got a message that I must upgrade Messenger to Skype by April 8 or they will do it automatically.

I never use Messenger, just Windows Live Mail to get my emails.

(I know I should upgrade IE 8 to 9 or 10, but IE 8 seems to work.)

Is this going to mess up my getting emails or my contacts?
Thanks, cb

A:Mandatory Upgrade of Messenger to Skype

Messenger has nothing to do with email. So it doesn't affect you.

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I used to use WIM with Winxp then win 7 for a while then MS decides to change it up with skype. the best feature i like was that you could send your imported wav files like sayings from movies or what not that i created with total recorder. I miss this feature. is there a IM that supports this feature that i use with my family and friends. thanks

A:Instant messenger chat other than Skype

I am not sure exactly about the process you are trying to explain, but you might find answers in some multi-compatible chat client, such as Pidgin. It will connect with just about everything including Facebook chat, but sometimes I have had a hard time relaying images to Facebook chat with this client, for example. I think this client is able to share data, but it depends on the platforms being used.

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I've recently had problems with running skype and windows live messenger. I can start both programs but once I log in I get the following warning 'A problem cause the program to stop working correctly. Please close the program'. People see me come online on msn but I immediatly get this warning. After this worning I used to have an error aswell but now I've disabled WER. Sometimes I do get on skype but never on msn. I've tried to search for solutions for this problem but it never works so this is my last chance or I'll have to reinstall windows vista home basic x64 or buy windows xp. So some help would be nice .

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I have used my webcam years ago with older version of Skype but it is not working now I have new version Skype, my webcam is Ritmo TPC-4113 and my driver is STV680 camera driver
Message is Skype could not find video device, or it is in use with another application, of course it is with messenger....... so take it off messenger and the same message still comes up
Regards motherearth

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The messenger has moved to Skype notice keeps appearing as an explorer page and wakes my pc from sleep loads of times - how do I remove it

A:removing the messenger has moved to skype notice

and welcome to the Forum

Have you converted to Skype?

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I'm running 32 bit Vista on an Acer laptop. I'm free of viruses, etc, as far as I know. When I start up MSN Messenger, Skype, or uTorrent I will more often than not experience a disconnect from the internet a "Internet Disconnected" box pops out in the bottom right panel of my desktop. It can sometimes be fixed by simply reconnecting manually to the internet but sometimes requires a full reset of my router. I have a Linksys D-Link router and Time Warner roadrunner internet. Help a brotha out!

A:MSN Messenger, Skype, uTorrent cause Internet Stalls

We don't help with P2P/uTorrent here, so please put that aside.

What is a "full reset" of the router? A reset to factory default settings?

What kind of hybrid is a "Linksys D-Link router"? They have a joint venture going now?

Is you connection problem with ethernet, wireless or both? Any other computer used with the router? If so, are there similar problems?

Do you get the same type problem with a connection directly to the modem?

Make sure you have the latest firmware for the router; then reset it to factory default settings and reconfigure.

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When I am chatting on either Messenger or Skype, the window freezes after about 10 minutes conversation and my connection is lost. I am unable to get back on to the internet until I reboot. Then its back again! Does anyone have any idea why this happens? Thanks in advance for any help.

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The problem with my computer is every time I try to install windows live messenger or skype my computer will not let me. It lets me download these programs but when it gets to the installing part something pops up saying there is another installtion in progress but my computer shows no sign of something else installing. I have tryed seeing if there are any default programs stoping my computer from installing these programs and i see nothing wrong. I have also tryed saving skype and windows live messenger to my desktop and the icon shows up but when I go to run the them they still will not go through. I thought i might add Im not trying installing these programs at the same time so it cant be one program is trying to download and thats why the other wont. I do not know much about computers so clear step by step help would be really nice. Thank you to anyone who is willing to help and God Bless!!

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As I try to open a program, I get an error stating, skype.exe - bad image.
This is the same for msn messenger. Please HELP, i have family i have been contacting with overseas, which is causing many problems.

Skype.exe - bad image

-The application or DLL C:\WINDOWS\system32\SHFolder.dll is not a valid Windows image. Please check this against your installation diskette.

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I don't know how to explain this but my font in windows goes black automatically in skype, msn, even on web pages, its. bold or dark and I can't change it. Thanx.

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Hi there,

Up until yesterday my Skype, Frostwire and Windows Live Messenger have all functioned perfectly fine. I initially noticed the problem when trying to connect to messenger, which was proved impossible. When running a diagnostic I was told to check my browser's ability to connect to the internet. This is fine. I have also checked that my firewall has all of these programmes as exceptions, which it does. I attempted a basic reinstallation of Skype and Messenger. This did not change anything with Skype which still does not have the ability to reconnect and when I try to reinstall Messenger I am told this can't be done due to an 'unknown error' occuring.

Any help what so ever would be massively appreciated.

Thank you.

A:Windows Live Messenger, Skype and Frostwire Suddenly Don't Work

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Skype / Messenger Live video call voice quality (fixed)

Hi All,

I am having a few problems with webcam calls with my folks.

I have installed the latest versions of Skype and Windows Live Messenger on both machines but when using either one for webcam video calls their audio and video coming to me is absolutely fine and so is my video to them however my audio to them is delayed, juddery, and robotic/gravelly (as if i have a sore throat). It is the same in both programs.

Zone Alarm on both machines is configured to allow these programs to run as they wish but still the problem persists.

We both have broadband at speeds usually no lower than 3mb.

Any help apreciated.

A:Skype / Messenger Live video call voice quality

skype is heavily dependant on bandwidth. I use it here in Iraq and with phone calls can be garbled if bandwidth is insufficient. However, it would seem in your case, the problem may be firewall related. I would ensure that all your ports are open for skype. I don't recommend zonealarm as it interferes with many programs.

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Using Netgear router. Wireless connection indicates connected. Both IE and Firefox cannot connect. Skype and Yahoo Messenger can connect.

A:No internet access on wireless network. Skype and Yahoo Messenger work.


My wireless router sometiimes locks up and wont let HTTP traffic through, MSN and the like work fine, i fiind a hard reboot sorts it out nicely...

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im not sure the problem with the browser or the connection, but im pretty sure there is something wrong with my internet conection.

i unable to signin my yahoo messenger, skype and even cannot load to yahoo mail website. but i still can surf other website normally. i noticed that some of the page that required password are unable to load. the will be an error that ask to check the intrnet conection. im using LAN connection. i tried to login yahoo mail, and signin skype and ym by using my friends pc in my home and i can login/singin without any trouble. we using the same internet connction.

i already reformat my laptop cause i thought there is laptop problem. but there is still no luck. same problem still occur. i scaned my lappy with updated antvrus (btdefender) but no virus detected. i also tried unable the firewall in my system but no changed. i still face the same problem.

i realy hope that someone can help me figureout this problem...

A:cannot login/sign in yahoo mail, skype and even yahoo messenger

Try to disable your firewall and your Anti virus.
Good luck:-)

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Windows 7 32 Bitand Skype 5.0 new version of Skype no more freezing lost other topic. I am so happy finally skype works on Windows 7 32 Bit Home Premium

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I noticed that skype has send to all skype contacts a certain link, to one contact even multiply links.
this all happens on the same day: 17th december from 14:30 -14:39.
I haven't seen any spam send anymore after that.
Skype support told me to reset my password, I did, and to download safety scanner from microsoft. they proviced me with the link.
when I try to open the link, the browser cannot load the page, it is stuck in a loop:  sometimes I see a page, but just for a second or even less, then mostly white page, and browser keeps trying to load the page. and in chrome : a  little shield symbol on the right side of the address bar says that it's trying to load scripts from unauthenticated sources. this message dissappears very quickly.
I have skype installed on two laptops, and on my smartphone (iphone).
The problem I told about, is on one laptop that has no antivirus. I did not yet checked the other laptop, if the microsoft page opens or not. but I do have bitdefender internet security (paid) installed on the second laptop.
I want to be sure the laptop that has the problem, is virusfree.
Scanresultaten van Farbar Recovery Scan Tool (FRST) (x64) Versie:31-12-2015
Gestart door Momo (Beheerder) op MOMOSONYLAPTOP (31-12-2015 17:11:28)
Gestart vanaf C:\Users\Momo\Desktop
Geladen Profielen: Momo (Beschikbare Profielen: Momo & Nora & MomoSurf)
Platform: Windows 7 Home Premiu... Read more

A:spam send in skype account to all skype contacts - cannot load page safety scan

I downloaded the safety scanner from microsoft from my other laptop without any issue.
copied it to a usb, put it on the problem laptop, a full scan and nothing found.
I realize I did had a antivirus paid version (kaspersky internet securuity) on the laptop, as I first said that it had no antivirus.
I only disabled it because it had problems running.
Now I enabled it, updated it and run a full scan. nothing found.
I don't know if skype is the cause and not a virus?  the skype workers told me that the cause could be anything (email, virus on computer).
I mostly use skype on iphone, and here I'm confused with what the skype workers said: one said that iphone can not be infected, so no need to check the iphone.
an other said: you can download an app from app store to scan for viruses, because it is possible that the virus is on the iphone.
This is really not clear anymore.

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skype runs ok in my VISTA HOME BASIC 32BIT, but icon/shortcut of skype in desktop, do not seem instead shows a small null icon, well what to do to be seen ?

A:skype runs ok in my VISTA HOME BASIC 32BIT, but icon/shortcut of skype in desktop, do

Hello Ise,

You might see if creating a new shortcut for it directly from the .exe file of Skype may work instead.

Hope this helps,

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I've experienced some problems and discomfort with skype for win8:
- not able to show screen,
- terrible design,
- very slow response (i.e. when I click RMB, the menu shows up in several seconds, and I expect to see it immideately),
- doesn't understand links to skype chat like skype:?chat&blob=blahblahblah, when I click it nothing happens.

I've also tried skype for desktop, it was even worse:
- when I changed online status to invisible (i've also tried with N/A), skype stopped to receive and send messages,
- when this or another error occurs, I try to kill skype process via task manager, TM then firstly says that skype is not responding (so i am trying to kill process), after that TM stops responding as well.
So when i've tried skype for desktop i had to reboot my laptop about 5 times in a day.

Now I've installed skype from Store back, but I still need to go to skype chat.

Could anyone please help me either make skype 5.x/6.x work on win8, or enter the chat which i need?

Here's my system: http://i.imgur.com/Fu65f57.png

Thanks in advance!

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My skype contacts are missing with newest skype and the support gives me
"Carissa M.
First, ensure that you are signed in with the correct Skype Name." 
Could anyone upload skype 6.1 or lower please... 
Also does anyone know why the skype crashes when trying to login with microsoft account on newest version

A:Skype retarded support: Anyone upload Skype 6.1

You can find 6.1 online with a quick google search, such as at http://www.filepuma.com/download/skype_6.1.0.129-2261/For even older versions: http://www.oldversion.com/windows/skype-5-9-0-123Don't have version 6.3 to verify the crash issue using the microsoft log in.

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Hello! I need some help. I can't open my program Skype when I'm trying there's a message which says: Exception EAccessViolation in module Skype.exe in module 0002E0F6 Access Violation at adress 0042E0F6 in module Skype.exe. Read of adress 00000000

A:Problem with Skype

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After i had this problem --> http://www.bleepingcomputer.com/virus-removal/remove-hard-drive-diagnostic /////////I fix it this virus but I have a bug on my skype.The problem is : ~30 second after I turn on and login to my skype account the program(SKYPE) turns off from nowhere I don't touch anything at this time...I don't have any idea from where is the problem.PLEASE HELP ME ...Yes I installed, reinstalled ...Download every version of skype (3.....) (4.....) and the latest versions and again thisEdit: Moved topic from XP to the more appropriate forum. Also deleted duplicate topic to avoid confusion. ~ Animal


You've uninstalled...then reinstalled...the Skype software?


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Using win 10 skype. If I call a friend on skype, I can hear him, but he can't hear me,
the video works well, but if he calls me the audio and video both work well. I call this one way audio Ha!!!! My audio and video have been checked out and seem to be working like it supposed to. Any one else ever had this
problem with skype ? Also,this problem shows up when calling other people, not just one. I know the trouble is on my end but I don't know what is causing it. Here's hoping some one can point me in the right direction. My skype has been uninstalled and reinsatalled several times without success. Thanks very much.

A:Skype problem on win 10

Suggestion only......................

Assuming you installed Skype from Windows Store ?
If yes, how about uninstall it > Install Skype for Desktop from this link......

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when i call a free microsoft number for office activation.but connection it says to click numbers to proceed.but when i click on one number it is already being repeated to 2 to 3 times on the skype number dial pad.what to do whta is the problem

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Hi all,
I have serious problem here. somebody has hijacked skype account that in our contact. he sent the link to visit certain URL, as the result of this suddenly skype status becomes do not disturb, badly all the contact address also change "do not disturb". I am very sure the accounts have been hijacked by bad guy. does anyone know how to solve this?

all help is much appreciated. Thank you.

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I have a very new, about two weeks old, Acer Aspire One netbook. I am running Windows XP and having problems with Skype. Every time I call people and use the video the image freezes for the other person. It freezes every few seconds to every few minutes which is really irritating having to constantly restart the video. I have tried closing all other open applications and that does not seem to make a difference. I was wondering if there is anything I can do to keep this from happening? Thanks!

A:Skype problem

Probably slow connection. Are you using wireless? Is the person you're calling far away?

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I have problem with skype.
When I open it and log in it doesn't show like I'm online. I can't even send IM mesages, I only see gray circle on the right side spining :P
Sometimes when I restart it It all works. But most of the time it doesn't
I tried changing port number, reinstaling skype... etc. Nothing helped :P
Also skype.exe can't be killed in TM. I get info that Acess is denied.

I use windows 8 and latest version of skype.

Can someone please help me solve this?
Thank you

A:Skype problem

I haven't received grey circles myself in a while but I have experienced these before when my internet was kicking in and out. Are you positive your internet is staying up? Do you have any anti virus programs running? (malwarebytes etc)

While doing a couple of google searches to see if there were any other possible reasons which may help to explain it I did run across this.

1. Close Skype.
2. Ensure that "Show hidden files and folders" is switched on.
3. Click Start and then Run...
4. Type %appdata%\skype and click OK.
5. Delete the shared.xml file.
6. Restart Skype. The shared.xml file will be recreated. Skype will start up and work again like normal.

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I am helping a friend who has a Dell Inspiron N5105 laptop running Vista Home Premium.

It was supplied only recently as part of an insurance claim settlement - she was told it had just been built for her specifically so she expected it to be problem free.

The internet works fine and she can check her email and facebook, etc - but although Skype 4.2 is pre-installed she cannot logon to the service using her ID and password, and neither can I, it just says for ages "Signing in" and eventually "Skype cannot connect to your account - for help click here" but that link doesn't work either.

She has asked for a password reset and logged onto the Skype website to complete this successfully, but the client still does the above - and the same with my own account.

Also, the screen to activate her copy of MS Office XP is corrupted (just showing as blank box!).
To try to resolve both problems, I backed up her files (only a few) and did a factory reset from the recovery partition. The Skype problem remains.

The Office activation wizard now offers to activate over the internet ... but says it can't make a connection to the server, and when I try to use the telephone method it refuses to give us a phone number to call.

I have connected the laptop to a different internet connection and the problems remain.
She tells me that her boss is also unable to activate the latest version of Office that they have too, so this isn't just a Office XP issue (whi... Read more

A:Skype problem

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Hello guys,

As you can see from the title I have a problem with Microphone using Skype (and in general I think - just won't work in Win either).
I can hear the other side, but they can't hear me.

I have Creative SB X-Fi and using Windows Vista Ultimate x64.

Not sure if it's relevant but on the back of the computer there is four ports (places to plug in the headset - pardon my english) to plug in my headset: two green ones (light green where my speakers are plugged in when I'm not using headset and a bit darker green if I'm not mistaken), one pink and one blue.

As I did before, I unplug the speakers and plug in the green end from my headset instead the speakers and the pink (microphone) end into the pink port in my sound card, but microphone just isn't working (the other side can't hear me).

From the pic you can see how my sound settings is looking (my headset is not plugged in in the pic). If I plug in the headset with phones in light green port and mic in pink settings look the same. If I plug in the headset with phones in light green and mic in blue says Microphone (first from the top) "working", but still they can't hear me in Skype.
I don't even know what is the difference between Microphone and Microphone FP.

I just can't get the Microphone to work.

Here are two more pics of my sound card settings:

Driver info:

Any ideas how to fix the Microphone problem (working in Skype is priority)??

Thank y... Read more

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Hello guys,

As you can see from the title I have a problem with Microphone using Skype (and in general I think - just won't work in Win either).
I can hear the other side, but they can't hear me.

I have Creative SB X-Fi and using Windows Vista Ultimate x64.

Not sure if it's relevant but on the back of the computer there is four ports (places to plug in the headset - pardon my english) to plug in my headset: two green ones (light green where my speakers are plugged in when I'm not using headset and a bit darker green if I'm not mistaken), one pink and one blue.

As I did before, I unplug the speakers and plug in the green end from my headset instead the speakers and the pink (microphone) end into the pink port in my sound card, but microphone just isn't working (the other side can't hear me).

From the pic you can see how my sound settings is looking (my headset is not plugged in in the pic). If I plug in the headset with phones in light green port and mic in pink settings look the same. If I plug in the headset with phones in light green and mic in blue says Microphone (first from the top) "working", but still they can't hear me in Skype.
I don't even know what is the difference between Microphone and Microphone FP.

I just can't get the Microphone work.

Here are two more pics of my sound card settings:

Any ideas how to fix the Microphone problem??

Thank you.

A:Skype-Mic problem with SB X-Fi

... Small update with the driver info if that might help:


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When me and my friend make a video call on skype, I can see him clearly but he cant. His part where he see me is like 4 screens compressed into one. THe problem is not from the Web camera, because on the camera software works well. My friend see me like the pic below.Anyone has experienced this problem and know how to fix it ?Thanks in advanced.

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Hello everyone

I have been using skype with my girlfriend for quite some time now and we both have the same version the latest one i believe.
Everything was working fine but now she says that my video and sound freeze up at random points for a few seconds a couple of times and the resume normally.
Not her or me are using any download software or have opened browsers or anything, we both have fast internet connections.
Whats strange is that i can hear and see her normal at all times but she is having trouble seeing and hearing me at some points, it happens quite often infact in every call.
I have checked my ports are forwarded properly. It has been working before fine but when the last version came out it seems to act up like this.
Oh and one more thing, i noticed that every time that happens my green skype icon in the right bottom screen goes to gray and says connecting but i can still hear her and see her fine but she says my picture freezes up and she doesnt hear me.
Ive tried skype something like skype support but it seems that its not very active maybe if anyone had the same problems could help me.

Thank you for your help!

A:Skype problem

hello and welcome to the forums have you tried un-installing both of your skype and reinstalling? i use the latest version with no hi-cups yet

have you tried here for help? https://support.skype.com/en/category/TECH


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(vista) my main problem is with skype
people can contact me and stay in my list
when i try to contact other people they show of line
but i know there getting my request for contact details
never had this problem before
what do you think !!!

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I have been running skype on my computer, windows seve home pro 64 bit, for about a few months now, and I noticed my computer slowing down, checked task manager and saw my cpu usage at about 100%, with "skypepm.exe *32" (description = skype extras manager) running the show. I simply deleted the entry, and everything back to normal, is there a simpilar wat to fix the problem. I do not know why, but skype has a *32 next to the entry in task manager, that must mean that I have a 32 bit program installed. Also, when I open skype for the first time after a reboot, I get a window saying: skype extras manager has stopped working", as far as I'm concered it can shut down for ever since I do not have extras installed. i googled the problem, but all related problems that i found were from 2006 and earlier.
Another problem, still not sure if it is related, when I speak with one specific friend, many times, not always, my sound gets messed up, and the only way getting it back is by rebooting. Does all this suggest to reinstall a different version of skype ? Other than the above it realy works great. Thanks in advanced.

A:skype cpu problem

i cannot believe i really stumped the best of the best, or did this post just get lost ?


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I'm recently installed win 7 RC x64,and i'm trying to make skype to work,but with no luck!Compatibility mode didn't also work either.
Had anyone any idea how to fix that?

A:Skype 4.0 problem

Hi tommy2012,
Did you try the latest download of Skype from their website?

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This is a trivial but bothersome problem I have with Skype as I use it all day for my job......after every call, the feedback rating window pops up and I have to click it shut, I must do that a hundred times a day.

Can someone tell me how to prevent that skype feedback screen from popping up after every call? Thanks.

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I was supposed to have a Skype job interview today but I could not receive the incoming call. I was definitely "on line" and I tested my camera and mic an hour before. The person Skyping said he did NOT have to add me as a "contact" before or me add him so there was no contact for him.

In addition, the grey pull down menu to "Video Call" is not letting me click to open it.
(LOW tech guy)

A:Skype Problem

closing duplicate, please respond at https://forums.techguy.org/threads/skype-problem.1177824/. Please do not start more than one thread for any given issue.



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