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Shipping from UK to Germany

Q: Shipping from UK to Germany

I currently live in Germany and I'm planning to buy HP Pavilion au118na laptop, Since there's no possibility to get English Keyboard(QWERTY) here in Germany. I want it to get from online HP UK store. My query is, will I be able to get it shipped from UK on ondering ?? Please help me on this!! Thanks in advance

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Preferred Solution: Shipping from UK to Germany

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Hello and Happy Valentine to everybody,greetings from Germany and thanks for this great forum ! I think my computer has a problem... is somebody willing to help and have a look at this logfile posted below please...! Any help would be very much appreciated !Logfile of Trend Micro HijackThis v2.0.2Scan saved at 20:53:49, on 14.02.2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Programme\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Programme\AntiVir PersonalEdition Classic\sched.exeC:\Programme\AntiVir PersonalEdition Classic\avguard.exeC:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\atiptaxx.exeC:\WINDOWS\System32\CePMTray.exeC:\PROGRA~1\EzButton\CPATR10.EXEC:\Programme\TOSHIBA\E-KEY\CeEKey.exeC:&#... Read more

A:Hello From Germany

Hello sanne

Welcome to Bleeping Computer, and greetings from Texas, USA

Can you please tell me what kind of problems you're having?

Go to start -> control panel -> Display properties -> Desktop -> Customize Desktop... -> Web tab, then uncheck and delete everything you find in there (except for "My current home page"),

Also remove the checkmark from the the Lock Desktop Items box if it is checked.
Apply and Exit Display properties.


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In my Internet Explorer it keeps showing Yahoo Germany as a search option, also when I go to Google.com, it automatically goes to the German site. How do I fix this?

A:Y Germany

Hello and welcome to TSF

Please do NOT start multiple threads on the same problem.

Here is what it says in the forum rules:



This refers to posting the same question or same replies in multiple areas of the site (also called flooding). Please only post only once. If you feel you have posted in the wrong forum, contact a Moderator or Manager, who will move the post for you. This also includes the creation of multiple new threads on the same or similar topics and sending PM's continuously to one or more Staff members.

Click here for the rules

This thread is Closed

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I live in the U.S.A. I got a new mouse about two weeks ago. When I hooked it up, I also took the opportunity to shut my PC down, disconnect all the peripherals, move it a few feet, vacuum the dust off the fan vents, etc. When I started it back up (with the new mouse installed) and opened Internet Explorer and went to Google, it displayed the German language version of the Google home page. I went into the Google preferences page and changed it back to English. Then I went to my Internet banking site, and when I went to login, it told me it didn't recognize the computer I was logging in from, and gave me one of my challenge questions (the next day, the Internet Security department from my bank called me and said their records showed my login had come from Germany). Then I went to the Travelocity website and it gave me some sort of welcome page that indicated I was out of the country.

I've previously loaded Malware Bytes and Super Anti Spyware on my computer, and also have NAV, and have run all of those, so I don't think it's virus or botnet related, though that thought has crossed my mind. Is there some setting in IE7 that has changed, that I can change back?

I've looked at Tools>Internet Options>Languages, and US English is the only language listed. I also looked at About Internet Explorer>System Info and there is nothing out of the ordinary (no proxies active, etc.).

When I do a Google search now, for example - it displays the results in English, but the s... Read more

A:IE7 seems to think I'm in Germany, not U.S.

This is for XP.

Start Menu/Control Panel.
Regional and Language Options.

Regional Options tab.
At the bottom, check your location. If it does not say United States, click the drop down arrow and change it.

Click APPLY to save the change.

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In Internet Explorer Version 7, I am running Windows Vista, for some reason it is giving me the option to search German sites too. And it is showing yahoo Germany as an option, why? When i go to google.com it automatically takes me to the German google, help!

A:Yahoo Germany, why is it doing this?

Hello and welcome to TSF

What country are you located in?

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As I could not find a solution for the problem I had I contacted Lenovo support.I was told the notebook would be collected by DPD the next day and couriered to the service centre. The typical turnaround for the repair was 10 days if not sooner. My email address and contact number was taken and I was given a reference/case number.DPD did not arrive the next day but arrived the day after. When I received the courier receipt I had a tracking number too. Later, I realised the notebook was being sent to Medion AG Germany. I have tried looking around the forum for the procedure to Medion repairs and if someone actually confirms receipt and ongoing repairs status but could not find this info. Anyway, I have been tracking the notebooks progress, it was collected on 11th May and it arrived today (13th May). So my questions: 1. Do you get a confirmation email to say Medion AG have received the notebook? 2. Are you updated on the repairs progress? 3. Is the 10 day turnaround realistic? Thanks

A:y70 gone for repair to Germany help :(

This is based on my experience in the US by a Lenovo Service Center -
1) Lenovo service center does send a confirmation email but it is typically 1-2 days after they have received the machine.
2) You can track the case online if you were given a Repair Case number.
Go to Support.lenovo.com and click on "Warranty & Repair -> Check Repair Status"
3) I have had my laptop motherboard fixed in 10 - 14 days including shipping time. It all depends if the part is available or not.
You should call the service center or Lenovo Support if you see any delay. Thanks.

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My MAC thinks it is in Germany. Youtube ads are in germany, google goes to Germany google, responses on comments are in german. What happen all of a sudden so that this occurs. Does NSA have my IP crossed Circuit. Th problem is not with iTunes, toolbars.
Iam in Costa Rica.
How did this happen in the first placed. Is all of my data and activity being recorded in Germany?

A:I am in Germany? My MAC thinks so.

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so just back from UK and now in germany, where i was using kodi with uk turks for tv and movies with ipvanish, seemed to work fine in uk.
however upon installing the kodi app in germany, the apps cannot be found under the search function.

anybody with any experience of this? am i doing something wrong?

do i need to load the apps in via the folder?

if apps not available in germany, can anyone recommend an alternative movie and tv app, also a vpn app.

please advise.


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Hi, Iīm studying in German for the year and activated the internet in my dorm last week. I donīt know much about networks and LANs in general, but I do know that it is cable, it attaches through a cable modem, and it is still not working. My internet guy cannot figure out what is wrong and now Iīm paying for internet that I canīt use. Here is what I do know...

Iīm using a new Sony Vaio laptop with Windows XP. The internet guy entered in a static IP address, subnet, all that stuff, and he and I have gone over it multiple times now to ensure that it is correct. My computer is sending packets, but only receives one for every 10,000 or so sent. It says the connection is good, but I cannot access the internet. We have exchanged the modem and cables and it still does not work, so I donīt think it could be faulty equipment.

I have shut down every firewall my computer has and it still doesnīt work. I have also tried pinging (thatīs what everyone said to do). When I ping the actual IP address, it times out. I had DSL in my last dorm in Germany a month ago and had no problems. Unfortunately my internet guy is of no help at the moment! Does anyone know what the problem could be or what I could do? I am losing my sanity over this and would so appreciate any help! Thanks!!

A:LAN problems in Germany...and no one can help!

Did you uninstall / remove your previous connection?

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Hi Guys

A friend of mine has asked me whether the ADSL in germany is the same as in the UK as he is moving out there for a year and wants to take his prized draytek router and server.

Does anyone know whether it will work or would he have to buy a local one? i presume the settings will be different but the router can accomodate those.

Are the standards the same and can the same filters be used?

The ISP is likely to be http://www.alice-dsl.de

unfortunately my german is schoolboyish at best

any help is much appreciated


A:is adsl in germany the same as in UK

I do believe the standard is the same.

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For some reason my internet recently started thinking I was in Germany:

yahoo.com goes to http://de.yahoo.com/?p=us

google.com goes to http://www.google.de/

I've checked all my language and regional settings that I can think of (internet settings and control panel) but I can find no way of changing it back. Malware/virus scans find nothing. Does anyone know how this could have happened and how I can fix it?

A:My Internet Thinks I'm in Germany (and I'm not)?

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Was told to post hyjackthis log here for see if anyone could solve my problem:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:57:28 PM, on 6/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\MozyHome\mozybacku... Read more

A:My Internet Thinks I'm in Germany (and I'm not)? STILL

Also I am unable to install windows updates

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Yes, German govt gets ready to beat the malware http://arstechnica.com/microsoft/news/2009...-of-malware.ars(Look at the bucket picture in article. HJT Team should recognize those tools )

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First can I point out that I live in Germany and I am an absolute novice in LANs.

I have two PCs (Windows XP) using wireless connections to a T-130 DSL router. Both PCs can use the internet fine. A 3rd PC in the attic can't get a signal for using wireless.

So I bought a Microlink dLAN starter set to connect PC number 2 to PC number 3. I followed all the instructions in the dLAN manual but I just can't get PC 2 or PC3 to see each other.

I have been through this forum and checked as much as I can - TC/PIP is set up, Obtain IP address automatically, etc.

When I try doing a 'repair' on the Local Area Connection I get an error message 'Unable to renew IP address' - this happens on PC2 & PC3.

Running ipconfig /renew gives:-
Windows IP Configuration

An error occurred while renewing interface Network Bridge (Network Bridge) 9 : u
nable to contact your DHCP server. Request has timed out.

Ethernet adapter Network Bridge (Network Bridge) 9:

Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . :
Subnet Mask . . . . . . . . . . . :
IP Address. . . . . . . . . . . . : fe80::90bf:1bff:fe6b:a88c%4
Default Gateway . . . . . . . . . :

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
IP Address. . . . . . . . . . . . : fe80::230:f1ff:fe82:d6ee%6
Default Gateway . . . . . . .... Read more

A:Power Line LAN - in Germany!

Why are you connecting the two PC's together? All of the systems should be connected directly to the router.

FWIW, the 169.254.x.x IP address is when the DHCP client can't find a DHCP server, which makes sense the way the computers are connected.

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Taking app. 5 mintues after boot before I can connect to internet thru ISP provider T-Online. When connected, I get error message that browser.exe needs to close.

IE then works but frequently shuts down and sometimes requires reboot to fix.

any help is appreciated.

A:Problems With T-online Isp In Germany

What browser are you using?Have you updated, and run your antivirus?Have you done any online virus scans?Have you run any Spyware/Malware programs?What Spyware/Malware programs do you use?Were there any error messages?If so, what was the exact error message?

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I recently moved to Germany and need to know what the requirements are that an internet connection must fulfill so that it is right for playing games like Black Ops 2 online?

What are the options?

What service providers are good and what is affordable?

What speed should the connection be?

Should the monthly internet be unlimited?


A:Internet for Online Gaming in Germany?

First, as far as I know all German providers offer only unlimited plans. T-Home (Deutsche Telekom, German Telecom, owners of worldwide T-mobile) was planning a system where there would be a 75GB monthly limit and thereafter slower connection but luckily the politicians blocked the plans.

The German plans quite often include TV, fixed phone line and DSL or VDSL. As an example, we have T-Home VDSL from Deutsche Telekom, 50 Mbps in 10 Mbps out for Internet and the same for IPTV plus fixed phone with unlimited calls to fixed phones and T-mobile mobile phones for about €60 a month, including about 150 SD and 50 HD TV channels. Internet, DSL, VDSL: Surfen, Telefonieren bis zu 50 MBits | Telekom

I would first check which cable TV provider you are connected to. If the house you are living gets the cable from Kabel Deutschland, they offer for instance a 100 Mbps line for €20 a month for the first year, €40 from the second year. Kabel Deutschland Startseite: Kabelfernsehen, Internet und Telefon

"Eins & Eins", 1&1 has an excellent price / quality ratio in for instance their 50/10 Mbps packet including fixed phoneline with free calls to German fixed numbers, 1&1 Home Server router with 100GB network storage, up to 4 SIM cards for mobile phones with free mobile surfing, free calls to German fixed numbers and free calls to 1&1 mobiles. Price €30 a month. DSL von 1&1 - Angebote und Tarife f?r Ihren DSL Anschluss

1&1 also offers a... Read more

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...A lot of politicians, including the Minister of the Interior, are now campaigning for a change in the law demanding that this law should be changed so that the Trojan can finally be created.If this happens, it will be the first time that the law has been changed in favour of malware.http://www.viruslist.com/en/weblog?weblogid=208187321Apparently this is related to a new search tool the German Federal Office of CI wants to use to be able to remotely access and monitor a suspect?s machine.

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Hi Libretto U100 Fans,

It looks like that the Libretto U100 is no longer available in Germany. There are no shops anymore offering a Libretto U100, even the Libretto webpage from Toshiba has been removed.

Does anyone of you know if there will be a successor for the Libretto U100 and if yes when it will become available?

Thank you very much,

- a very satisfied Libretto U100 user -

A:Libretto U100 in Germany not longer available?

This is not known to me but as you mentioned the Libretto was removed from the product ? notebook area. I would recommend reading the Toshiba newsletters under Insights & Information about new technology and new models.

Maybe there you will find more information in the future.

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Hello,my Lenovo G50-70 has a defect on the charging jack so I want to send it to a certified repair shop if lenovo.Unfortunally Lenovo doesnt list any shop in germany for this, but in like 50 other countries. Since there are some other shop listed in Germany which repairs other Laptops from Lenovo I would like to know if they will repair mine too. Thanks for your help.

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I recently received a new wireless modem/router from my provider in Germany (I am an expat). My Vpn no longer works really, very slow which leads me to believe, (as well as picking up on a few things online) that "Telekom" provider has done something somehow to block or seriously slow down VPNs.
I have no idea what they have done and am hoping there is some kind of work around?

Any advice welcome.


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Hello everybody,
I'm using a Lenovo ideapad Y700 (15isk) with a german AC power Adapter and charging/power cable and I will travel to NYC tomorrow. From an old ASUS netbook that I bought in the states I still have the american charger/power cable and was wondering if I could plug it into the german AC power Adapter or if I need an adapter for current conversion or something.
AC Power Adapter specs:
AC ADAPTERModel: ADL135NDC3ALC PN: 5A10J466990LI PN: 45N0361, FRU PN: 45N0501INPUT: 100-240V~1.5A 50-60HzOUTPUT: 20V 6.75A
Cable specs:
WS-001FE11533010A 125V~
Would highly appreciate any input on this. Don't really want to buy an expensive adapter if it is not necessary but of course also don't want to damage my laptop. Thank you!
Moderator comment: Model added to subject for clarity.

20160717_212651.jpg ?4241 KB

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Hello all,I have a yoga 2 13 laptop which i bought from Amazon.Seems they shipped me a faulty one and by the time i realized it was sort of late .Actually I had started my thesis work and i could not afford the returning back of the laptop.Anyway,the product is under warranty and there is no one i can get in touch for my problem in Lenovo.All service center that i contacted in Germany(I live in Hamburg) are for thinkpad products and not for the yoga.I have also mailed the details to the service center , but donot get any reply from them.Also my screen broke accidently and i want it to be repaired from lenovo.I have accidental insurance so screen change should not be a problem ,but i dont know whom to contact on this matter. Can someone guide me on the same.

IMG_20160825_082559.jpg ?4229 KB

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Can anyone tell me what a custom built laptop delivery time is order was placed December 1st its now the 11th

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I am building a new Haswell PC here on the right coast of the US, and need to ship it to the owner on the left coast - built, tested, and loaded.

Has anyone done this and have any tips to try and get it to it's destination in working condition?

The owner is fairly mechanically inclined, but has never worked inside a PC before, so I am wary of what I can ask her to do.
My main concern is we are considering a CoolerMaster Hyper 212 EVO, and I am concerned about the height of this thing creating enough leverage to tear the socket out if there was a jolt. I've considered removing it and then trying to walk her through installing it at her end but I'm not sure this is the best plan.
Or we could just stick with the stock heatsink and fan and not deal with the EVO.

Any experiences and tips would be appreciated!

A:Shipping a PC

Well if it was me I would get bunch of static free bubble wrap and stuff the inside of case so things don't move then wrap outside of case put in box then get bigger box and put more wrap between the two boxes. That should protect everything then make sure you put insurance on it for a value twice the amount of the package. Forgot to say to mark the box this side up so motherboard is on bottom of box.

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Ordered my P1 on Oc14. UPS just delievered it on 10/16. This is the FASTEST that I've ever received a laptop order from Lenovo (or IBM) in my memory. Now waiting for the workstation dock before start configuring it.

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Has anyone received a computer, loose in a large box, wth only brown paper as protection?  Is this a lenovo standard practice?

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I've had good luck with HP computers, and recently ordered a new EliteDesk. The problem is, I paid a premium for next-day delivery. The unit was shipped from Texas (to Northern California) on May 25th. It is now May 31st, and I don't have it yet. FedEx dropped the ball and failed to deliver it today, and they say I'll have it tomorrow -- but in the course of my discussion with them, they said it was shipped GROUND. Because it was shipped ground, I am certainly entitled to a refund on the premium shipping charge that was billed to my credit card. But here's the real problem: As far as I can tell, there is NO page on the HP website that provides a phone number I can use to call and complain about this. I have looked and looked and looked. I would love it if some kind person would provide a customer support phone number so I can call and explain the problem to them. Or even a URL of the web page that has a phone number. I do quite understand that large corporations don't want to hear from customers after they have made a sale ... but in this case, if I don't get a commitment from HP to rescind the charge for next-day shipping, I'll have to have my Visa cancel the entire payment for the computer, and then where will we be? It will be a headache for everybody. So how about a phone number, eh?



  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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helloi bought a laptop from india and its 1 month old. From few days i encountered few problems in my lappy and badly want to visit a hp authorised service centre in dresden, germany.my touch pad n keypad are not sensing properlyplease help me

View Solution.

A:Finding authorized service centre in dresden , germany

@Shish_? http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized REO

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US tech giant Microsoft has put new data centers in Germany under the control of Deutsche Telekom, the companies said Wednesday, in a move that will keep privacy-sensitive Germans' customer data in the country.
After scandals over US surveillance programs that spooked Europeans, Deutsche Telekom will serve as "custodian" for Microsoft's cloud-based services in Germany.
"All customer data will remain exclusively in Germany," Deutsche Telekom said in a statement, adding that the service will also be available to European clients outside Germany.
"With this partnership with T-Systems, Microsoft customers can choose a data protection level that complies with the requirements of German customers and many clients of the public sector," added Anette Bronder, director of Digital Division at the Deutsche Telekom subsidiary T-Systems.
Microsoft runs its German cloud-based services through two data centers, where Deutsche Telekom will assume responsibility for "protection of customer data and access to it".
"Microsoft will have no access to the data if T-Systems or the customer do not allow it," the statement said, a point confirmed in a separate communique from the US group.
Trust in US tech companies has been shaken since former US National Security Agency analyst Edward Snowden in 2013 revealed a worldwide surveillance program using user data harvested from Silicon Valley giants.

What does this say about privacy, MSFT and bigdata?
Src: http://www.securityweek.com/micro... Read more

A:Microsoft Agrees to Store Customer Data in Germany

Appears the German people are more concerned about their privacy than folks in the U.S.

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I need to get a shipping address to send in my laptop. 4  weeks ago I contacted HP about my laptop needing repairs.  After running through several troubleshooting steps, the tech said I would need to send the unit in.  I received the shipping box to return it, filled in the problem form and packaged it back up to send.  I did not receive a shipping label and so I just tried to send it to the address that was on the label of the box.  1621 Heil Quaker BLVD, Lavergne, Tn 37092.  The post office tried to pull up this address, but says that it is not a valid address.  I have tried  for the past two weeks to get someone on the phone that can help me with this.  I keep getting put through to different numbers, getting cut off, or having to wait on hold forever, and I still do not have an address.  Can someone please help me with the matter ASAP.  I am a cancer patient and have been dealing with chemo, radiation, and surgery I really need to get my daughters laptop taken care of for her.

A:Shipping Address

Here is the address that I found. Try giving the HP service center a call.   

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Hi, My p50 has been delayed by over a month!! Is this common? The Rep on phone tells me exactly what's on the Order Visibility Portal and doesn't seem to know anything more.  I hope someone from Lenovo could get in touch me over this. Cheers,Nate

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HiMy p71 has been delayed by over a month! Really? I order it at Sept 1st, Lenovo first tells me it will be shipped at 12th. However, Lenovo delayed the estimated shipping to 14th, then 15, then 16th. Finally, Lenovo delayed the estimated shipping day at 26th!!!!!  I ordered the computer on September first and it will arrive on October 4th! I won't  buy Lenovo anymore! Shipping system sucks! Nobody gives me an apology.

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