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Lenovo yoga 500 power button investigation outcome by lenovo?

Q: Lenovo yoga 500 power button investigation outcome by lenovo?

Hi, my daughter has the same problems with the flashing power button/not starting up anymore as described in numerous posts here on the forum. Lenovo said that they started up an investigation. But I haven't been able to find the outcome onof that investigation on the forum. So what are the findings on this annoying problem?

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RELEVANCY SCORE 200
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RELEVANCY SCORE 114

Hi  We have purchased a Lenovo Yoga Laptop on 20.01.17. From 10th of April onwards , there is some issues with Laptop Power Button .We are not able to switch it on using power Button. We had a talk with call center executives, Senior Executives & service Head of Kolkata, but still there is no proper update. We are still in Dark .They are not able to provide any proper information about parts availability.Ticket Ref No. is 7007963157.As the Laptop is very high valued  & purchased on the month of Jan.We are in regular touch of Service Head since last week & he is still not able to provide proper info about the parts availability .NOw he says he is sending an engineer to inspect.THis is not at all acceptable.  Any suggestions Would be helpful.

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RELEVANCY SCORE 102.4

This is my first time posting; i was wondering if anyone would help me with my problem. I have a lenovo 3 2in1 14inch yoga series laptop and i have been very pleased with it up until now. Recently I have not been able to power it on with the power button. I think about 6 months ago, while in it's case I accidently bumped the side of it onto a desk, and every since it became increasingly more difficult to turn it on - I've had to apply more and more pressure to turn the  system on. I also noticed it had been more indented and pliable than originally but I gave no importance to it since I could still turn it on. This brings me to about a week ago when I could no longer to turn it on at all no matter how hard i tried. I wonder, short of short of getting another computer and since I have an an expired warranty, if I can find an easier solution to this problem. All possible solutions appreciated. Thank you!

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RELEVANCY SCORE 102.4

Opened up the case housing the motherboard to get at the power to see if I could jimmy it a little bit because I couldn't turn it on. A while ago I accidentally bumped the 1yr old notebook in its case against the desk and since then was having difficulty turn it on needing a little more effort since the time I bought it. About a 3 weeks ago it wouldn't turn on no matter how hard I tried. When I posted a question on how to deal with the first answer was to open the casing to see if I could get at the button easier. I did that, after getting the smallest phillips screwdriver but wasn't able to get the button to work. It is somehow loose and not connecting. I also noticed that unscrewing the housing unit holding the motherboard might make it easier but I have not expertise in this and I don't want to mess things up. I wonder if anyone could get a help with this ,maybe a schematic showing me the parts of the housing unit so that I can unscrew it safely and not messing everything up or any other solution - short of taking it to a specialist. Any help very much appreciated. Thanks!

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RELEVANCY SCORE 101.2

my lenovo yoga 900 is not turning on when i pressed the switch but light always glows.....

A:lenovo yoga 900 power button is not working!!!!!!!

Is it possible that the display is not working? Can you plug in an external monitor to check to see whether the Yoga 900 is running, even though the laptop screen is blank?

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RELEVANCY SCORE 100.4

Hi Everyone  I have a Yoga 500 141BD (model number: 80N400PNUK) which has a broken power button. It became recessed after being pushed in too vigorously (not by myself I may add) and although I managed to pop it back out, it has obviously lost connection and was wondering how I would go about replacing the button. Would this require work on the motherboard itself or require a new part? I would be greatful for any advice, Thank you Lesley.Note: I am aware that this model of laptop can be switched on using a paper clip, however I would like to resolve the issue instead of using an alternative method.

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RELEVANCY SCORE 98

From last few days my yoga 700 14isk, randomly turns screens black and just power button light shows on. After doing hard reset it was working earlier.But now it again randomly stopped today and even doing hard reset it is not working. Even tried all possible socultions mentioned on forum like, removing battery and plugging ac mains directly. Then pressing power button for 10 times even for 30 seconds. Removing RAM etc but nothing help. Currently my laptop shows only power light when connected to ac mains and even pressing power button nothing, no fan starts, no screen nothing.If anyone has any solution over this please let me know. 

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RELEVANCY SCORE 93.2

Since you have to hunt around different Lenovo sites (and other sites) to find out about these softwares, I decided to make a post to get feedback from actual Yoga owners on how these programs interact, what they do, which ones are prerequisite, and which ones are unnecessary. Please don't take this as a blanket answer. This is just what I have found. It might be right - it might be wrong. I'm looking for others to post their experiences as well. Lenovo System Interface Foundation Driver - Necessary prerequisite (missing driver in device manager without it). It allows the Lenovo Utility and Lenovo Companion to work. Lenovo Yoga Mode Control - Necessary if you want to use your yoga to seemlessly change between all the different modes (laptop, tablet, tent, stand). This software is responsible for autorotating and putting Windows into tablet mode. Lenovo Utility - Recommended(?) This one I'm not too sure on. I remember that I was missing some function that I wanted but I can't remember what it was now. Maybe battery cycle count and health? Lenovo Companion - I don't have this one installed and don't think it's necessary but would like someone else to shed some light here.

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RELEVANCY SCORE 82.8

Hello guys, I own a Lenovo Yoga 2 11" for two years and I hadn't met a problem with it since then. The last time I used my laptop (3 days ago) I started it with the power button normally and everything worked fine. But today, I tried to start it clicking the power button but it didn't work, tried many times and nothing. Then I clicked the Novo button and it started with the boot menu. The options "Starts Normally", "Boot Menu", "System Recovery" and etc showed up. So, I turned off my laptop and tried to turn it on again with the power button many times, but all of them failed and now it only starts with the Novo button. I would like to know if it is a confuguration problem or its a fisical problem (my power button just gone), or if Lenovo or Microsoft had dropped a update that change it or something else?. Thank you guys.

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RELEVANCY SCORE 82.8

I have tried charging the laptop and leaving it for 18 hours to see if it dies without charge, held the power button for about 30 seconds and it still flashes and nothing happens

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RELEVANCY SCORE 82.8

Hi,I just bought a brand new Lenovo Yoga laptop and the @ key above the two doesn't work (same key). It's does " instead.  How can I get the keyboard working properly?  The touch screen key pad works fine.Bad experience when I just spend 2K on this machine ThanksBella

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RELEVANCY SCORE 82.8

It's been a few days since my computer only starts with Novo Button. I already tried holding the power button for 30 seconds and it did not help.  What is the next option? i don't want to have to reformat and spend all the time installing softwares. It will take me almost a day to get it all done and I need my computer for work  Thanks

A:Lenovo Yoga 3 14 only starts with Novo button

Boot the computer however you have to. Once you're on the Windows desktop, press the power button and tell us what happens.

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RELEVANCY SCORE 82

Lenovo Yoga 720 15'' touchscreen, Esc and Delete button is not working. I bought Yoga 700 14'' which had some problem which lenovo replaced with Yoga 720 in July 2017.  The one they provide me has warranty from 07/18/2017 to 07/19/2017 and I never was aware of that. I was in assumption that I will be having warranty for one year and I will get the warranty extended before expiration but I didn't got the chance to extend it and now things are not working. If some one can help me if these things can be resolved.

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RELEVANCY SCORE 82

I just received my new lenovo yoga 920 and found out that one keyboard button (letter "i") is not as sensitive as other keyboard buttons. I have to press harder and repeteadly, is there any solution to this? Thanks WA

A:Lenovo yoga 920 specific keyboard button not sensitive

I figure out that I cannot press around the button's corner, have to be exactly on the middle of the button to get letter "i" showed up. I still wonder, what's the issue

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RELEVANCY SCORE 82

Hello, recently I made a clean installation of Windows 10 (including formatting all my drives) and I can not find a driver that would make my airplane mode button work (Fn + F7). Can anyone send me a link, or suggest something? I did not find it in the Lenovo support, nor on Google.

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RELEVANCY SCORE 82

I'm running the latest version of Windows 10 (Anniversary Update - Build 14393.693) clean installed on  a Yoga 2 Pro (20266 / 80AY) BIOS 76CN43WW. The "Lenovo Yoga  Mode Control" version 2.0.0.9 (ymc.exe) has consistently crashed every day for the last few months. Crash reports are logged. Are there any plans to fix this issue any time soon? Best Regards,

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RELEVANCY SCORE 81.2

After shutting down laptop the power button light remains on for a few seconds. Is it safe to close down laptop while the light is on even the though the laptop screen is black.Laptop is a lenovo ideapad flex 4.

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RELEVANCY SCORE 81.2

so I don't know what to call it,but the light of the power button is turning on and off when I accidently unplug,so I just wanted to know what that means.

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RELEVANCY SCORE 81.2

 Hi again, Again the screen freezed, computer stopped to work and shut down. When i tried to restart it, switch on button started blinking but computer is not starting. It's like computer is in sleep mode and not "weaiking" up!. Attached is the video showing what's happening. Any advice? 

A:Again my Lenovo yoga 920 - switch on button is blinking but computer not starting

[Mod Note: Moved to Lenovo Yoga Series Notebooks for discoverability.  AG]

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RELEVANCY SCORE 81.2

Hi, After installing Windows 10 Pro x64 on Lenovo Yoga 900, Airplane Button (F7) stop working at all. All other functional keys works well, except it. I have installed:- Flight Mode Driver version 1.0.0.5-20150824- Advanced Configuration and Power Management Interface (ACPI) Driver version 1.5.0.14-20150824But nothing helped.  Please help. I really need this button.  

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RELEVANCY SCORE 81.2

Hello there,I have Lenovo Yoga 13 with Windows 8.1 and recently it has started behaving strangely. It was in hibernation for some time, then I opened it and the notification ?Autorotation on/Autorotation off? started winkling and changing all the time in the upper left corner. I had great problems with typing my account password because keyboard did not obey my actions. After some time, I found out that if I pressed ?r? button, command line appeared. The same for the others buttons, just as ?windows? button was pressed. So, I downloaded SharpKeys and turned off left ?windows? button. After that winkling notification about autorotation disappeared, but the ?o? button began always typing itself, as if it was stuck and it continues to behave the same way. Everything goes well if autorotation button on the right side of laptop is pressed and held, but after pressing this button no notification appears just as if it is broken. If it is not pressed and held, ?o? button types itself and also touchpad works bad. I have also turned off ?o? button, but touchpad still works really bad and it is very uncomfortable not to have ?o? button.What I have already tried to deal with this problem:Checking for virusesDeleting recent softwareAutomatic drivers update via Lenovo websiteKeyboard and Synaptics drivers reinstallationChanging autorotation parameters in registryWhen I disconnected keyboard from the laptop, notification ?Autorotation on/Autorotation off?... Read more

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RELEVANCY SCORE 81.2

How to disable capacitive Windows button on Lenovo YOGA Y700? The button is on the bottom bezel of the screen.

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RELEVANCY SCORE 80.4

Hi forum, i own a Lenovo S440 and the power button have shattered, the PC is almost 3 years old and therefore is no longer covered by warranty. I've tried to search for a new power button, so that i might replace it myself but i can't seem to find anything.  Do anyone know how to acquire a new power button for this model?.

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RELEVANCY SCORE 80.4

Hi forum, i own a Lenovo S440 and the power button have shattered, the PC is almost 3 years old and therefore is no longer covered by warranty. I've tried to search for a new power button, so that i might replace it myself but i can't seem to find anything.  Do anyone know how to acquire a new power button for this model?.

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RELEVANCY SCORE 80.4

I need a quickly help here. I cant turn on my Lenovo Legion Y520 Series Gaming Laptop. My power button stuck and when i touch i dont feel clicking.   -Sorry for my bad English if it is bad

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RELEVANCY SCORE 80.4

I tried to power cycle it, and reset battery by using a paper clip on small button under the laptop but does not power on. It just keeps blinking, and the ac port on the laptop blinks orange as well.

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RELEVANCY SCORE 80.4

I.I have an lenovo y50-70 that i like very much.The only problem i have with it, is that if i play forex gta v, or doing other things that makes the computer work hard, the power button starts to flash and it is stopping to charge.It happens all from about 5min to 30min after i have started to play. If i pull the plug and put in in again, it does not flash anymore, and i can play for a while before it starts to do that again. Noticed that the plug i put into the computer to charge it, gets very warm. This problem does not come if i just use the computer for surfing on the internet, watching netflix or similar, only if the computer has to work hard. Is it the charger that can't deliver enough power to charge it or what could my problem be?What does the power button flash mean? Thanks!

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RELEVANCY SCORE 80.4

Tried reinstalling the os several times with no gain and also tried installing everything in a blank hardisk (I mean total blank without any lenovo/system partitions). The issue persists for a very long time now. Could it be hardware? Its very difficult for me to keep it in my bag as it starts automatically when the protruding power button is pressed!

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RELEVANCY SCORE 79.6

I just recently bought this new laptop lenovo IDEAPAD 500-15isk, about 2 weeks old.I notice that i need to press power button twice every time i turn on this laptop.On my first attempt pressing, it power & battery LED indication only last for 2 seconds, then off.The laptop start working right after i press again the power button on the second time. I suppose this new laptop wasnt supposed to be like this.Does anyone ever come across this issue and know how to solve this? Thanx in advance 

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RELEVANCY SCORE 79.6

Hi, there is a small LED light on power button itself (keyboard) on this laptop which is always on when computer is running. It's really distracting when watching movies at night. The light on power button is the same like CapsLock or NumLock lights which you can turn off easily. Is there any way to temporary turn off power button light?  

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RELEVANCY SCORE 79.6

Hello Lenovo Team, My PC is a Lenovo Ideapad 700 15ISK and I have the following issue: since yesterday almost every time I want to turn on my PC, I have to press and hold down the power button for more than 10 seconds, and the PC start at the "Novo button menu". If i press just once and release, the PC wont start and wont do nothing.

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RELEVANCY SCORE 79.6

So my power adapter needs to be changed, but when I plug it in to my laptop, when it's off, it'll turn it on by activating the novo button. But it says it's charging when it's not. What's going on? 

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RELEVANCY SCORE 79.6

So the other day I was taking the back off my Lenovo laptop (not sure the exact model), and the ribbon cable ended up in two, and the actually clamp on the motherboard from the cable cane off, not just the clip.

Does anyone know of any solutions to this?

Thanks!
 

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RELEVANCY SCORE 79.6

Last year I had the laptop sent to Lenovo to replace my screen because my brightness would not change. Since then, the wifi adapter would "disappear*" randomly, though not often, sand I would have to reinstall the intel WLAN drivers to fix it. I though it wasn't going to be a problem. However, in the past two days, the wifi driver would disappear every time I turn on the laptop. Reinstallation did not bring it back and repairs did not work. I had to resort to using an external wireless adapter.The volume down button seems to be stuck down, not physically but more like it was "stickied".*disappear- the drivers would be missing, not disabled. Device manager does not show a wifi adapter existing.

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RELEVANCY SCORE 79.2

Worked fine. Powered off. Can't turn on. Power button is lit up but no response. Obviously no battety to take out with this model. What is the PHONE# to directly contact tech service/help? The website will not recognize any of my identifying info, serial #, etc so that is useless - saw others complain of this also..HELP!

A:Lenovo YOGA 900 won't power on

Try 1-877-453-6686 

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RELEVANCY SCORE 78.8

Hello.I have a ( now ) ancient Lenovo 3000 N100.I don't like throwing things away and if I can get it restarted I would be pleased. Basically, it won't boot up.   I get a message: STOP: 0x000000ED (0x89B16858,0xC0000006,0x00000000,0x0000000000 ) Is there any SIMPLE way to just go to a factory reset ? .   I see posts saying 'press the Lenovo care button'  but where is that ?  what does it look like ?Others say stick a pin in a hole   ~but I cannot see any pin stickable hole anywhere ...... So what to do ?  I doubt if it is worth spending money on. 

A:Factory Reset for Lenovo 3000 N100 ? How ? Cannot see 'Lenovo Care Button' or pinhole anywhere

Hi jonblane1,1. May I know what Windows are you using? 2. You may try to access Lenovo System Recovery by pressing F11.3. If Step 2 does not work, you may refer to this link.
 
Peter
ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
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T520 | W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50 ; P40 Yoga | Yoga 14 | Yoga 460 ; T560 | P50s ; Vibe K5 | K5 Plus ; M0620 Speaker Mod

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RELEVANCY SCORE 78.8

Hi everyone - I have 2 issues with my y510p (it's a little less than a year old, so with the warranty coming up I figured I may want to get some second opinions).The first is that recently, say within the last month or so, it has developed the habit of rebooting for no discernible reason and with no warning.  It will just snap to a black screen instantly.I've done a full refrresh of my Windows 8. I've run all the validation tools I could think of (hard drive/mem/OS files/etc.) There's nothing particular evident in my event viewer except for this in my system errors:'The description for Event ID 0 from source GeneStor cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If the event originated on another computer, the display information had to be saved with the event.The following information was included with the event:GeneStor driver startedGeneStor driver started (2)'I believe they are connected because before the crashes started to occur the Onekey Recovery application would start randomly opening multiple instances of itself.' As an addendum, it also appear that I am getting kernal-power event 41The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.---- The other issue which may or may not be related is with... Read more

A:Lenovo y510P - Random Reboot and Power Button Issu...

So as a heads up for anyone else that might be encountering either of these issues - I called support just now and I'm sending it off for repair.  Bit of a bummer since this is my work machine (thankfully I have my t500 from college still kicking around to use in the meantime). Tech support was really nice and quick. Didn't make me walk through the diagnostics/troubleshooting I'd already done which is refreshing. Hopefully this is just a fluke because apart from these issues I really like this machine (and as I said, my thinkpad is rock solid.)

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RELEVANCY SCORE 78.8

Just received a "Lenovo ThinkPad T540p 20BE" from a courier, and it?s dead. Power button not responding, and when plugging in the power supply, the power led blinks tree times. Tried another battery?

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RELEVANCY SCORE 78.8

Hello there, I have 2 problems facing me in my laptoaptop lenovo z50-70 :First, it doesn't turn on if I pressed on the power button while battery is connected however, when I remove the battery and the charger, press on power button and reconnect the charger again it turns on normally but not on battery alone or the charger alone or both connected must do this technique to turn on oterwothe not working.Second, the battery drains after I shutdow it. For example, I sutdown my laptop on battery 60% and next day when I turn it on by the previously explained method the battery is 46% no devices is connected after shutting down.I'm running on windows 8.1 pro.Need help please as soon as possible it is causing me so much disturbance.Thanks in advance.

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RELEVANCY SCORE 78.8

Lenovo IdeaPad 320-15IKB (80XL02T0RA) doesn't turns on and off by power button.BIOS Version 4WCN39WWI've dowloaded latest drivers, fixes and installed all of them.After this actions power button stopped working.I think it happened after BIOS update.I can only turn on laptop by using NOVO button. Although the light on the power button is shining when laptop is on.I've seen somwhere on the internet about disconnecting battery from BIOS to restore factory settings, but this laptop almost just from store and I don't want to break warranty with this action.What can I do without returning this PC to the store?Maybe I can somehow downgrade BIOS version?Or maybe there is a safer way to fix my problem?

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RELEVANCY SCORE 78.8

Computer's off, it's been off since morning, and I can't get this thing to work! The power button isn't lit, nothing. I press it, and it doesn't turn on the computer at all... I've tried doing these things: -use battery only-use charger only-remove charger and battery, hold button for 30+ seconds, and try again.... none of those work... is my laptop fried? it sucks because i JUST bought this thing a month ago.

A:Lenovo v570 - Power Button doesn't work, Computer ...

hi muffinmonkcan you try one key recover button to check if it works?

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RELEVANCY SCORE 78.8

When scrolling with the index finger on my right hand I will regularly hover over and lightly touch the left button with my left index finger in anticipation of the link/button/text box etc that I am about to click on. I have always done this an never encoutered any issues on the numerous laptops I have owned and used in the past). When I do this on my newly axquired Lenovo Yoga 900 it causes the mouse pointer to lag momentarily. I have updated drivers (v19.0.17.57), I have turned off ALL Multi-Finger options (2-finger, 3-finger and 4-finger) and reduced Palm Tracking to the minimum. Is this behavior isolated to me, or are other experiencing the same behavior? Any help would be greatly appreciated. 

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RELEVANCY SCORE 78.4

I have recently started having issues with my laptop powering up. I found that when the battery is disconnected that it will power up when I plug it in. (It automatically turns on when I plug it in that way). If I then shut the computer down and try to turn it back on with the power button..it doesn't work. Basically the light on the motherboard near the button turns on and then turns back off and the laptop stays off. Overall the issue appears to be stemming from the power button on the motherboard. It will not power the laptop on when using the battery or when the battery is removed and the laptop is plugged into an outlet. Any ideas here? I'm trying to avoid a motherboard replacement as they are not cheap.

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