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HP Stream Notebook 13 - bad HD size?

Q: HP Stream Notebook 13 - bad HD size?

I was trying to fix an HP Stream Notebook 13's (HP Stream Notebook - 13-c002tu) small HD size problem. The HD was showing a total size of 29 GB. I don't know if it was originally sold with this size of an HD - I find it highly unlikely. I tried to reset it using the HP reset via UEFI. I saw HP partitioning the drive so I assumed it would be fixed. After resetting, windows showed HD size was still the same. I took a look at the disk with Windows Disk Management, and there wasn't really any unpartitioned space. What should I do?











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A: HP Stream Notebook 13 - bad HD size?

Hi, HP Stream is made specifically for browsing purposes only. The agent that sold you the laptop should have educated you about HP Stream Notebooks properly. As the name itself. It was made for surfing purposes only. So theres no need to FIX the computer. What you need is an upgrade. If you want to store more files or docs then get an sd card. It is listed in the overview of the computer specification Store it in the cloudGet 1 TB or 100 GB of OneDrive storage for 1 year, included with Office 365, to easily store, share and enjoy your photos, videos, and documents.2 http://www8.hp.com/ca/en/products/laptops/product-detail.html?oid=8929217#!tab=featuresCheers!

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RELEVANCY SCORE 53.2

Hi i was woundering what can i do if my hp stream pc 11 isnt holding a charge and the screen say battery alert when i turn it on i have no idea what to do please get in touch thank you for your time

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RELEVANCY SCORE 53.2

I bought a HP Stream Notebook PC13 with Windows 10 already installed. I only use this computer to surf the web, but it does have an active trial version of Microsoft Office.  There are no additional programs, photos, videos, etc. downloaded to the computer beyond the original bundle.  The notebook has a 28GB hard drive and 3.58 GB are free.  I cannot run the Windows 10 update with so little free space on the hard drive.  I have a number of files that I think I can delete (Evernote and McAfee), but still not enough to download the Windows 10 update. What's the easiest way of identifying trash to delete?  Finally, any idea why HP built this notebook in a manner that updates are cumbersome/problematic?

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RELEVANCY SCORE 53.2

So new laptop today, somehow I must have put on the wrong password so couldn't log on, can't find anyway to reset it. Tried to reboot went wrong....now I get system disabled 52131797.... I have an essay to complete asap, please don't tell me have wasted 150 on a new laptop for nothing??? What happened to the good old days of just rebooting a laptop. ?

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RELEVANCY SCORE 53.2

Hello I was upgrading the OS from Windows 8 to Windows 10. As I let it upgrade I noticed that it said, "Restoring your previous version of Windows" then it would restart and do it all over again. I have an external hard drive in which I used for the upgrade. I have kept it plugged in. Please let me know how to break the circle of restarting and let it either install Windows 10 or 8. Thanks!Louie

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RELEVANCY SCORE 53.2

need help with my hp stream 11-d015na,need  a pcl encryption cotroller driver.or a recover tool. tackpad no working driver missing.tried on hp website.no drivers for my model.CAN SOMEONE HELP ME OUT.JOHN

A:HP Stream 11 Notebook 11-

Hi,Here is the page on hp support site for your model:https://support.hp.com/us-en/drivers/selfservice/hp-stream-11-d000-notebook-pc/7372144/model/8254983 Hope it helps,David

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RELEVANCY SCORE 53.2

I have just purchased a HP Stream Notebook PC 11 and want to find a User Guide I can print out











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A:HP Stream Notebook PC 11

Hi, Please try the following manuals:    http://h20566.www2.hp.com/portal/site/hpsc/public/psi/manualsResults?sp4ts.oid=7527384&ac.admitted=1426918610062.876444892.199480143 Regards.

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RELEVANCY SCORE 53.2

my hp notebook pc 13 wont start up after the splash screen shows. it doesnt show any error messages. the model number is: 13-c120nr i dont know what to do it wont let me do anything and before it did this i factory reset it and since i did this it opens up shows the HP splash screen then the screen turns grey then black and then restarts  help would be much appreciated plz help

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RELEVANCY SCORE 52.4

Hello everyone, I am trying to find out what the maximum capacity is for the micro SD card slot on my new Stream 13? Looking at the specifications, it seems to be 32gig but on some of the discussions elsewhere the suggestion is 64gig. I would prefer to add a 64gig card but don't want to spend the cash and discovere the limit really is only 32gig. Can some kind soul please give me a definitive answer to this small puzzle? - 32gig or 64gig? Many thanks

A:Maximum size of micro SD card for Stream 13

Hi @clueless969, Welcome to the HP Forums!It is a terrific place to find answers and suggestions!For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide.Learn How to Post and More HP does not provide the maximum size of the SD card accepted. I suspect that either size should work but sometimes there is a compatibility issue with the brand.   If you take your notebook with you to a local store such as Staples or Best Buy they may let you test one to be sure or have one you can try.  I hope this helps!

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RELEVANCY SCORE 52.4

My laptop turns on and shows the logo for a few seconds then the screen goes blank. Ive carried out system fast tests with both extensive test and quick test and all categories passed. Please help. Thanks.

A:HP Stream Notebook not turning on.

Do any lights stay on when the screen goes blank or does everything go dark?  It sounds like the screen stays on when you are in the BIOS since you were able to run the diagnostics.  You might try restoring Windows back if that is what is not working using the F11 system recovery option.

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RELEVANCY SCORE 52.4

Im factory resetting my HP STREAM NOTEBOOK LAPTOP WITH WINDOWS 10(32bit). Are there going to be any downfalls that I should expect ( besides the obvious data loss) as a result of this reset or any precautions I should take during or afterwards?

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RELEVANCY SCORE 52.4

I attempted to contact HP is regard to the issue that I am experiencing, but cannot as my warranty expired on 6/22/16.  I'm hoping someone e here can provide insight.  When I turned my Stream on this afternoon, it wouldn't boot.  Odd, since it was fully charged last night, so I went ahead and plugged it in.  Upon doing so, I encountered a black screen stating my internal battery was nearly at capacity.  What precisely does that mean?  I am able to use the notebook as long as I keep it plugged in.  Also, while plugged in I receive a message stating that it's connected to a power source and the battery is not charging.  The moment I unplug it, it shuts down. I'm more than upset in regard to this new and unwanted development.  The notebook is only 15 months old.  Is there any way to salvage it or am I looking at buying a new one?  I've always used HP desktops,laptops, and notebooks; now I will never purchase one again. Has anyone else experienced this issue?

A:Stream Notebook Will Not Charge

When you hover the mouse cursor to the battery icon? What does it say? Plug in not charging? If yes then follow the steps herehttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 52.4

I have a HP stream 11 and it turns on but it won't leave the start up screen. It turns on and the logo pops up then it shuts off and does it again. I tried to factory reset it and it has failed twice. I tried everything else and nothing is working. I really don't have the money to pay for an expensive repair and I need this laptop for school and work.

A:HP Stream Notebook Won't Turn On

Hi,  Are you able to get past BIOS/UEFI screen? After that to Windows setup screen? Please test your hard drive and memory (extensive testing) by tapping F2 key as soon as you power on laptop from System Diagnostics. Let it finish. If all tests passed proceed.It is a very economical notebook. Therefore manufacturer has cut down many standards like hard drive storage capacity, RAM, processor to name few. This makes Windows installation tough especially Recovery process as it uses more resources.I would suggest you to clean install Windows using Microsoft windows media creation tool by creating bootable installation USB.Get the exact version of Windows that came pre installed with this notebook -->Windows 8/8.1: Option 1https://www.eightforums.com/tutorials/18309-windows-8-windows-8-1-iso-download-create.htmlWindows 10: Option 1https://www.tenforums.com/tutorials/2376-usb-flash-drive-create-install-windows-10-a.htmlDownload, save additional drivers from your HP support page.RegardsVisruth

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RELEVANCY SCORE 52.4

I've just scanned my HP STREAM NOTEBOOK 11-015na using Kasperski System Scanner and, it's shown that the PCI Encryption/Decryption driver is not installed. It was installed the last time I looked so, how do I find said download(s)? Any assistance will be gratefully accepted!

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RELEVANCY SCORE 52.4

What kind of microphone do I need to talk to type on my hp Steam notebook?

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RELEVANCY SCORE 52.4

My HP Stream Notebook PC 11  11-d010na won't power up, AC led is white and pulses brighter white three times and this repeats. Power switch lights up but nothing else happens. Battery was about 75% when shut down last evening. Purchased March 2015.

A:HP stream notebook won't power up

Have you tried the hard reset procedure in the following HP document?http://support.hp.com/us-en/product/HP-Stream-11-Notebook-PC/7372144/model/7639703/document/c0471847...

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RELEVANCY SCORE 52.4

When I turn my laptop on, a white dash appears in the top left corner, then the Hp logo appears and my laptop goes black. this cycle continues to repeat itself until my battery dies. I've tried nearly everything, and every time i try to reset my Pc it tells me I cannot reset it. Please help. I need this laptop for school.

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RELEVANCY SCORE 52.4

My laptop keeps on turning off and restarting for no reason. The screen just turns black while I'm using it. It's been doing this for a while.

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RELEVANCY SCORE 52.4

I bought my HP stream notebook off my sister in law about 8 months ago. It was pretty much brand new, had nothing on it, and I needed it for school. I do not download music, movies, or anything like that. I have only used it for social media, school and watching some videos. When I first got it my sister in law had forgotten her password to delete her account as an admin off of it, so I just created another account. However it's having serious issues. Firefox and edge crash constantly, it won't allow me to do a system restore, and because she was the main administrator it blocks me from making some changes. While it's turned on a lot of the icons are not visable, also the low disk space error pops up all the time. I have deleted as much stuff as I can. What is the problem and what can I do?? When I try to do a system restore it says I do not have any previous check points and won't allow me. I have a very good virus protection through my internet provider. It says there is no virus.

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RELEVANCY SCORE 52.4

I want to know what kind of micro sd card is better to use for an HP Stream  13 4G? And what kind of stuff can I put on the micro sd card? My memory is almost all full because of the updates, could I put some of the stuff in the sd card?

A:Micro SD for the stream notebook

Hi Lori,  I use SanDisc Memory card for both my Laptop and Camera..   Its really good..  Compact And excellent performance..  I would suggest u to by a 64GB or 128GB Memory card for storage..  But 128gb sd cards are more than 2 or 3 times expensive than the 64gb memory cards..  64gb would cost u around $30 but 128gb would be costing around $70 or more.. So, wat i would suggest is to buy an 1TB External Hard drive which would cost u around $50...   Western Digital and Seagate are good..  I prefer WD and i own one..So u can do like this - keep a budget of $80 and purchase a 1TB WD Ext HDD and a 64 GB micro SD card..  (Product pricing may vary)..   But remember this - Internal Hard disc or the External HDD, both a very delicate..  Should be handled with atmost care.. You Drop down your HDD once, thats it, its gone.. Dead..    But Memory cards are strong, can handle Drops, bumps and pressures..    And yes, i both HDD and mmc, u can store Media files (Pics, Movies and Songs), Software files (exe files only), games and other documents..   But u can not "install" Softwares or games into mmc ot ext HDD, there r chances that it wont work.. Also mmc are Compact but Ext HDD are not..  So upto u to decide..    Mark this Reply as "Accept as Solution" if it solves your problem.  Click "thumb up" just to say Thanks..Good Luck!! - Raj

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RELEVANCY SCORE 52.4

Computer not charging. I tested the charger adapter and it seems to be working. How do I troubleshoot the charging port?

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RELEVANCY SCORE 52.4

Help, please! I have had my notebook since Christmas and hadn't had any issues until today. I watched Netflix last night and closed the top, as I usually do, before bed, and when I woke up it wouldn't turn on. I tried to leave it plugged in to the charger and trying a couple of hours later, but no luck. There hasn't been any damage, so I'm not sure what the problem is. Any help is much appreciated!!

A:HP Stream Notebook Won't Turn On

Hi! Some Times You Need To Do This Unplug The LaptopTake Out The BatteryPress The Power Button 15 Times And Then Hold It Down For 30SecondsPut The Battery Back In The PCPlug The PC Back InAnd Try To Turn It On     Good Luck!Regards: 1029rjmenvy17tPlease 'KUDO' If You Like for Thumbs Up and 'Accept As Solution' If This Fixed Your ProblemTo Help Other People Find This and Help Them Fix the Same or Similar Problems

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RELEVANCY SCORE 52.4

Just bought an hp stream laptop this last month...about 5 days ago my laptop started to shut off without warning while in use about evey 10 to 15 minutes...does anyone know how to fix this issue...it is very annoying because i have to study for an exam and the **bleep** thing just wont stay on any more...ive tried a hard reset and tried to update the BIOS but couldnt...nothing worked...please if anyone knows how to solve this problem it will be greatly appreciated...thanks..please HELP....

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RELEVANCY SCORE 52.4

My HP Stream Notebook PC 14 keeps shutting off, as in the screen just goes  black. I can try turn it on, sometimes it turns on for a few seconds then turns off, other times it just works as normal. But now and then, I can't use it at all because it just won't turn on. Strangely, when it does turn on, the cursor usually isn't on the screen and only appears after about a minute. It's fully charged and I have the charger plugged in. It has enough memory, and I have seen problems like this where laptops have overheated, but the HP Stream Notebook PC 14 has a solid state drive, and it never feels warm. Any help? 













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A:HP Stream Notebook PC 14 keeps shutting off?

I have resolved my issue. The problem was that the laptop casing near the area of the power button had become a little bit loose. Everytime I moved the laptop it must have activated the power button and turned if off. I had a look on the underside of the laptop, and found a screw underneath one of those rubber stickers in the corners. It turns out that it had loosened itself over time. I screwed it back in, the casing is now more tight, and the problem has stopped occuring.

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RELEVANCY SCORE 52.4

Hi I'm having a hard time getting my hp stream notebook Windows 10 to boot up, it comes on and go to the hp screen and goes out but it want boot up, how can I fix this problem.

A:My hp stream notebook want start up

Below shown link might come handy to troubleshoot this issuehttp://support.hp.com/us-en/document/c03518165 Or http://support.hp.com/us-en/document/c04718479 Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

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RELEVANCY SCORE 52.4

Stopped working, fully charged but not switching on. White light on power button just keeps flashing. Tried hard reset but not helped. HELP ME!!! I have a document I'm working on and can't access it because of the fault.

A:Hp stream notebook 11 (energystar)

If holding the power button down for 10 seconds does not power it off, leave the power supply disconnected until the battery fully discharges.  Reconnect it and attempt to boot it, this has worked for some posters here for the Stream notebooks.

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RELEVANCY SCORE 52

Trying to rehab a Stream Notebook for my boss so we can use it in the shop.  Hard drive was overloaded and corrupted to the point that creating recovery media from the system by either means (USB stick or separate disk drive) was unsuccessful.  Went to the HP support site for downloads and drivers and NO recovery media option was listed.  Right now, the hard drive is wiped, so only option for recovery is external media.  The unit was originally shipped with Windows 8 and was upgraded to Win10 later.  Anyone have any info on a source for the necessary software or is this thing basically a brick now?  Hoping for a ready solution seeing as the system is only two years old and is in great shape otherwise.  Any info that proves useful would be appreciated.  Thanks!













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A:HP Stream 11 Notebook - NEED recovery media!!

Hi: You can order W8.1 recovery media from the link below... http://support.hp.com/us-en/mediaorder/HP-Stream-11-Notebook-PC/7372144/model/7538969/softwareitem/798686-002/step1 I suggest you try reinstalling W10 by making your own installation media. Use the media creation tool. https://www.microsoft.com/en-us/software-download/windows10 When you get to the part during the installation process where you are asked to enter a product key, select the 'I don't have a product key' option. Then W10 will install and automatically reactivate once you are reconnected to the internet.

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RELEVANCY SCORE 52

I bought an HP stream notebook for Christmas last year with Windows 10 , and I got a virus on it a few weeks ago and tried to reset it and I say it down for like 2 hrs and it was still frozen at 1% so I turned it off. When I turned it back on there would be a line at the top and then the HP welcome sign would show and then it would go black then turn off ( the power light was still on) and then continue to restart over and over. I tried pressing f11 to go and reset it but every time it says "there was an error resetting your pc" at about 44% and the diagnostic test found nothing. PLZ HELP

A:My HP Stream notebook won't boot Windows 10

Hi, the Windows 10 installation image is available for download from Microsoft if you want to wipe the disk clean and do a fresh install.  There are instructions here.

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RELEVANCY SCORE 52

I was doing a system restore then it said it couldn't restore properly so I cancelled it would keep going to the HP start up and then went black and now it won't start at all even if it's plugged the light that indicates it's charging comes on but that's it. I need help!

A:My HP notebook stream 11wont turn on

Hold the power button down for 10 seconds to see if it will power down.  If not, leave it unplugged from the charger until the battery completely discharges and then reconnect the charger and boot it.

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RELEVANCY SCORE 52

I can't not factory reset my laptop. I tried the F11 solution and it dint work an error message came up "error code: 0xc000000f" I tried every solution even the hold power etc. I can not bypass the HP logo screen, PLEASE HELP! I need my laptop for school work.

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RELEVANCY SCORE 52

Won't boot flashing LED on caps lock key

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RELEVANCY SCORE 52

I do not have enough space to allow Microsoft upgrades.  I have wiped everything clean and still no space.  This has been a  problem for several updates now.  How do I increase the hard drive?

A:Stream Notebook low space for upgrades

Correction I have a windows 10 64 bit operating system 

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RELEVANCY SCORE 52

Okay so I factory reseted my Laptop and so when I turned it on it woulfld show the HP screen, a blank screen, and then a black screen and it kept repeating that order and wont go passed. You cant remive the battery and im sure I tried everything. help.

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RELEVANCY SCORE 52

The notebook was trying to run an update, a problem occured and everything froze. It would not turn  off so had to let it run out of power so it could be turned back on. Afterwards a message came up to advise not enough space to perform the update with an icon to click to clear available space which I did. It did this then I think tne update failed. After that word will not open, I click on the icon to open  but nothing happens. The product is under warrenty still, I just have no clue what to do. Can anyone help?  Please!

A:Word will not open on HP Stream notebook 11

Hello, Thank you for posting in the HP Support forum. Welcome! Is it just MS Word that does not work ?Is the icon that you are trying to open a desktop shortcut or shortcut pinned to the Taskbar ? If you try to open Computer, then navigate to C:\Program FIles (x86) >> Microsoft Office >> Office xx >> then open WINWORD.exedoes it work/open ?

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RELEVANCY SCORE 52

Hi,Is there anyone that can help this un technical person please?I have a HP Stream notebook 11-r000na (energy star) not sure what window system it's on..possibly windows 10.I had resetted it to factory settings erasing all my files etc to pass on to a friend having bought a HP computer last week.However I need to get it back up and running so I assume need to get it into recovery.I don't have any recovery media to reboot nor for some reason I can't download the recovery software on my phone or new computer.I have turned off,pressed F11 and get the options screen up but don't actually get the recovery manager option on the screen.I have tried for 3 days on and off to resolve this and even looked for a technical support number as was willing to resolve this step by step over the phone.If there is anyone that can help me I would really appreciate it as I'm losing patience.Apologies for the long message and thanks to all that respond in advance

A:How to get recovery manager on my stream notebook

@Samboo78 Hello;Allow me to welcome you to the HP forums!I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?This is important as the recovery/reset method is different for the two situations.We can proceed when you provide the answers.

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RELEVANCY SCORE 52

Keeps saying my password is wrong, have gone onto the site and reset it from another pc yet still says its wrong chuckle 

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RELEVANCY SCORE 52

I am looking for this driver, pci encryption/decryption controller driver. I have tried using the support assistant software without results and manually downloaded and installed all the drivers from the support page. Thank you.

A:HP Stream Notebook 11-d007na driver

Hi,Please try this:https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-stream-11-d000-notebook-pc-with-datapa...RegardsVisruth

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RELEVANCY SCORE 52

This computer is used by a class of 33 students. The Student brought me the computer with a white screen. He said all he did was boot it up. I turned it off and turned it on several times and it just gives you the white screen. I tried hitting the esc key when turning on the computer I was able to see the screen for a few seoconds and selected f2 but then it also became a white screen. So I connected it to a projector using an HDMI cable and it I was able to see it. I  logged in and can do anything i need if it's connected to the projector. I've looked at the computer there are no dings or scratches, I've pressed around the screen and hinges area to  see if there is something loose but it will not show the screen. So my question is what now? The warrenty expired Jan 7. Is it the screen that needs replacing or is it possibly a wire that loose inside?  This is the same batch of computers that I had one computer overheat while being turned off and charging. It  started burning and smoking two weeks ago from the plug that goes into the computer. I'm starting to worry that these computers cannot handle the use of students daily for four hours. I haven't hand any issues with our chromebook carts or macbooks. Looking for a solution thanks.  

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RELEVANCY SCORE 52

my hp notebook wont connect to any wifi at all like it used to i tried trouble shooting but it says my device is working properly and that it must be the router i have the broadcom 802.11 network adapter my model number is: 11-rO14wm

A:hp stream notebook little or no wifi connectability

Wi-Fi networking is a convenient way to access the Internet. However, a lot of things can go wrong when using a wireless connection, and it can be frustrating when the connection is slow, intermittently drops, or cannot connect. The steps in this document provide tools that have been found helpful in solving problems such as the PC not connecting to the Internet, or no Internet or wireless connection being made. Let us guide you through the solution (in English).   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 52

This morning I noticed that my Stream is no longer charging. It is plugged in and will stay on as long as it is plugged in. However, the second it is unplugged it turns off and says that the battery should be replaced. How can I fix this without having to get a new battery? Or where can I get a new battery. What battery do I need. I have no idea where to start. Please help. Thanks  The Product number is K3Y84UA#ABA

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RELEVANCY SCORE 52

i have error in my recovery usb media when i want to restore my laptop to factory setting.i want to sell my laptop and hence like to wipe out the laptop and put it back to its original factory setting. the recovery usb media i created is not able to do boot the system (Or whatever..i think the usb is corrupted) can anyone help pls

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RELEVANCY SCORE 52

My OS is 32 or 64. I don't know how to find that. I have installed 13 apps on my new notebook and the storage is full. I can't download anything. I have read that you can add an sd card for additional storage. How do I do that? I've gotten rid of a few apps and do the disc clean-up daily, but nothing really helps. I am a novice user who searches the internet and I store photos of the grandkids. My apps are news and facebook/messenger. So far this thing doesn't do me much good. Any advice?

A:adding storage to my new stream notebook

On the left side is a card slot.   You put one of these in the card slot. An SD card you can buy at any office or camera store.    To insert a card: Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated. To remove a card: Press in on the card it until it pops out Once the card is in the slot it will show up as a device and you need to give it a drive letter, generally D: After that, you can move all the files in your libraries (documents, pictures, etc) and your downloads folder to the SD card. This tells how generally: http://www.makeuseof.com/tag/how-to-increase-storage-space-on-windows-8-1-devices-with-sd-cards/ This says Windows 8 but the process is similar in Windows 10. This is also helpful: http://www.tenforums.com/tutorials/8822-library-save-location-set-windows-10-a.html And this: http://windows.microsoft.com/en-us/windows/redirect-folder-new-location#1TC=windows-7 When you install an application, many of them will give you the choice where to install during the process. By default they want to install in C:\program files. Put a program files folder on the SD card and then you can direct program installs to the SD card where you are given the option. You might even uninstall some of the ones you already have and reinstall them on SD card.  Post back if you need more help. If this is "th... Read more

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RELEVANCY SCORE 52

Hi Im having great trouble with this notebook.... it was working fine but it was begining to be loaded with lots of items that were no longer needed so i decided to complete a hard reset/restore back to factory settings. i followed the instructions and the restore started it got to around 65% and then a message appeared on the screen stating that an error had happened, the only oprion was to continue with the process, so i clicked continue. Now the screen simply rotates between a Hp logo screen and a black screen and nothing else. I have tried several things - upon start up i press esc f11 shows that the "machine needs repairing"?? with an error code 0000225 currently the notebook is completely inopperable...Please help! 

A:Restore problem stream 11 notebook

@Mark-J1 Hello;Allow me to welcome you to the HP forums! This error code means one or more of the boot loader files has been corrupted. You will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.Once you have that, please download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10Note that when you go do download and build install media, the tool defaults to matching what is already installed on your PC (as in, Home for Home, 64-bit for 64-bit). While you CAN change these settings, do NOT. If you do, the resulting media will be different and will force you to enter a NEW product code!Boot from the media you created, and follow the directions in this link: http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.htmlYou will need to go to the Advanced Options screen and click on Startup Repair. You will probably have to run Startup Repair three times for it to fix all the boot loader problems.When done, your PC should boot OK. If it does not, there is a more serious problem.Good Luck

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RELEVANCY SCORE 52

Hello.  Message appearing saying battery power too low even after it has been fully charged.  Notebook was bought in July 2015, any help is appreciated.

A:Battery issues HP Stream Notebook

Hello edgrimes, Welcome to Forum !!   You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.  Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee  

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RELEVANCY SCORE 52

I have a HP Stream Notebook PC 13.  It is a little over 18 months old and I have barely used it.  Yet, it constantly freezes and is painfully slow.  Is there anything I can do to fix this?

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RELEVANCY SCORE 52

This computer is used by a class of 33 students. The Student brought me the computer with a white screen. He said all he did was boot it up. I turned it off and turned it on several times and it just gives you the white screen. I tried hitting the esc key when turning on the computer I was able to see the screen for a few seoconds and selected f2 but then it also became a white screen. So I connected it to a projector using an HDMI cable and it I was able to see it. I  logged in and can do anything i need if it's connected to the projector. I've looked at the computer there are no dings or scratches, I've pressed around the screen and hinges area to  see if there is something loose but it will not show the screen. So my question is what now? The warrenty expired Jan 7. Is it the screen that needs replacing or is it possibly a wire that loose inside?  This is the same batch of computers that I had one computer overheat while being turned off and charging. It  started burning and smoking two weeks ago from the plug that goes into the computer. I'm starting to worry that these computers cannot handle the use of students daily for four hours. I haven't hand any issues with our chromebook carts or macbooks. Looking for a solution thanks.  

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