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missing files/deleted files????????

Q: missing files/deleted files????????

my troubleshoot does not work. click on it and nothing happens.
my user accounts does not open, click on it, it opens but the screen is blank.
my help and support does not open, get hour glass for a few seconds and thats all, try system restore but that dont open aswell. please help

Preferred Solution: missing files/deleted files????????

I recommend downloading and running DRP. It's a recovery tool that has been proven to recover files that most other programs have no luck with. I've even recovered files from freshly formatted or partitioned drives.

You can download it direct from this link http://goo.gl/v51TwD. (This link will automatically start a download of DRP that you can save to your computer.)

A: missing files/deleted files????????

Okay, I am assuming that you can login to windows just fine so...

1. Start Menu
2. Run
3. Type in: sfc /scannow
4. System will check for corrupted/ missing files. It will prompt you to insert your XP install cd if a file is missing.
5. It will take a while to run, but it whould be worth it :)

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I have an error message that I can't reinstall my aol ?

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I posted this originally in http://www.bleepingcomputer.com/forums/topic427508.html and was advised to post in here. I was also asked to do four scans which I will provide in my second post.


I am not sure if this is a malware/virus or an OS (windows 7 - 64 bit) problem, but I am hoping, really hoping, someone can help me either way before I have to do a system repair and set it to factory settings - that's if I can, because this is the first computer that came without cd's and I'm not sure how .

Yesterday, I noticed little problems like my incredimail skin would not load and another small problem with a program. I decided then to restart the computer. When it reloaded, I had no programs that I had previously installed, no background, no pictures, videos, music and my documents (I did manage to get these to show by clicking on them in the start menu, but all files are empty).

I cannot logon to the internet via firefox (it keeps coming up with a message - XULRunner couldn't read application.ini) which is my default browser but can open ie but I don't have access to firefox bookmarks.

When I go into 'computer' the list now starts at program files. I have gone into control panel and made all hidden files available, but that has done nothing. The user file only shows the user file - I am sure that it had 3 before.

Most of the files in the program files are ones that originally came with the computer, but files are missing such as ... Read more

A:Files seem to have been deleted or missing?

GMER - http://www.gmer.net
Rootkit scan 2011-11-13 01:11:02
Windows 6.1.7601 Service Pack 1
Running: 7g5n3db1.exe
---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\ControlSet001\services\BTHPORT\Parameters\Keys\68a3c400657b (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\BTHPORT\Parameters\Keys\68a3c4006800 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\BTHPORT\Parameters\Keys\[email protected] 0x49 0x67 0xF9 0x53 ...
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\[email protected] C:\Program Files (x86)\Alcohol Soft\Alcohol 120\
Reg HKLM\SYSTEM\ControlSet001\services\sptd\... Read more

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I am not sure if this is a malware/virus or an OS (windows 7 - 64 bit) problem, but I am hoping, really hoping, someone can help me either way before I have to do a system repair and set it to factory settings - if I can .

Yesterday, I noticed little problems like my incredimail skin would not load and another small problem with a program. I decided then to restart the computer. When it reloaded, I had no programs that I have installed, no background, no pictures, videos, music and my documents (I did manage to get these to show by clicking on them in the start menu, but all files are empty).

I cannot logon to the internet via firefox (it comes with a message - XULRunner couldn't read application.ini) which is my default browser but can open ie but I don't have access to firefox bookmarks.

When I go into 'computer' the list now starts at program files. I have gone into control panel and made all hidden files available, but that has done nothing. The user file only shows the user file - I am sure that it had 3 before.

Most of the files in the program files are ones that originally came with the computer, but files are missing such as MS Office. The funny thing is that it has kept files that I have installed such as avira, weatherzone tracker, firefox. All work except firefox.

If I go into the start menu and click on all programs, it comes up with one folder, mattel interactive but the file is empty.

I have tried to do a system restor... Read more

A:Files seem to have been deleted or missing?

Hi damsel_in_distress, I know it looks like a lot, but it's really just a lot of text asking for only 4 scans. Once you've done these and posted the results in your next post, let me know how the computer is running.Note: You may have to perform some or all of the following in Safe Mode With Networking, depending on if you have internet access while in the normal Windows environment.========================================================================================================================================================Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt; please post the contents of that document.========================================================================================================================================================Please download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloadin... Read more

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I have an issue with my program files, the all programs list files are empty. i have scanned for virus, used the unhide program, used registry revive, system restore and non seemed to work. the files are there, the programs work, but the files and icons on the desktop, task bar and all programs at the start are empty. Could I get some assistance in correcting this please? 
Mod Edit:  Removed two PM reply links...all forum business is conducted within the respective forum, for the protection of the parties giving and receiving advice.  Using PMs for forum business is of no benefit to anyone, least of all a user who has a probleh he/she cannot resolve alone - Hamluis.

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I know this might sound silly, but I have a usb 256mb pen drive and I accidently deleted a file which I then couldnt find anywhere. Not in the recycle bin (win xp pro). I thought there may be a hidden recycle bin on the pen drive so I selected the show all files option in explorer which did not help at all.

Hoping that someone else has an idea

Thanks in advance

A:USB pen drive missing deleted files

You have to use some file recovery software. Your USB drive is probably in FAT32 format so undeletion should be easy. Just make sure you don't write anything on the stick - better use the write protection switch right now.

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Hello, on XP professional system. Not sure what\how I did but I have inadvertently deleted the VOLUME control, and in Accessories -the games . I have tried the suggestions , and the solution appears to insert the XP disk, which has been lost. Is there any other way to retrieve these files. They are on my laptop. Don't miss the games but the volume control I do . tks

A:Missing Files - I mistakenly deleted

Have u tried re installing your sound drivers?

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Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
Processor: AMD Phenom(tm) 9550 Quad-Core Processor, AMD64 Family 16 Model 2 Stepping 3
Processor Count: 4
RAM: 6142 Mb
Graphics Card: ATI Radeon HD 4650, 1024 Mb
Hard Drives: C: Total - 596962 MB, Free - 464337 MB; D: Total - 13515 MB, Free - 1847 MB; L: Total - 476937 MB, Free - 473036 MB;
Motherboard: PEGATRON CORPORATION, VIOLET, 3.02, MS1C93R62800103
Antivirus: Norton Internet Security, Updated and Enabled

Please help me.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:06:02 AM, on 7/24/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19088)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files (x86)\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\\ccSvcHst.exe
C:\Program Files (x86)\Norton Internet ... Read more

A:My HJT LOG has a lot of missing system files. Can they be deleted?

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I have a 1T WD Black with 2 partitions. The 1st partition is C: 120G, running XP Pro SP3, approx 17G used, NTFS, free space listed 9G. The adjacent partition D: is empty. Free space listed 88G. (Paragon Partition Manager correctly lists the free space.)

I went looking for hidden files with TreeSize, and on D: I found tracking.log in System Volume Information. I have system restore turned off (I use EAZ Fix). In TreeSize, tracking.log was listed as 20KB, but found out it was taking up over 800G of space. I changed the permissions, accessed the folder, and deleted tracking.log, but it just kept coming back.

I tried chkdsk/f many times on D: (C: was okay) but would never complete step 5. Ran WD?s diagnostics which came out okay. Re-formatted D: many times (quick and regular, in windows, cmd prompt, and Paragon), still no luck.

I wiped the Recycler folder and a strange thing happened. After I wiped, I checked the SVI folder for tracking.log (it came back-deleted again). Went back to the Recycler folder and 3 new files showed up-DK2.ini, INFO2, DK3 (no extensions on these files).

Opened the DK2.ini file and this is what was written:

Wiped all the files, then INFO2 reappeared, and DK4, DK5 files showed up..

In safe mode I ran a virus scan with Eset Smart Security, and MalwareBytes which found nothing significant.

Then last week I was re-formatting once again, when the computer crashed. After it booted u... Read more

A:Deleted Files Re-appear and Missing over 800G of Free Space

Hello,sorry you have waited ,,, We need some info and logs to figure this out.Please go here....Preparation Guide ,do steps 6 - 9.Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.If Gmer won't run,skip it and move on.Let me know if that went well.

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I transferred photos, through Bluetooth, from my Blackberry to my laptop that is running Windows 7. They appeared in a Temp file (under Local) but have since disappeared. Is there a way to retrieve them? Does this mean I have something on my computer that automatically deletes these files? Thank you for any help, let me know if I need to provide more information!

A:Missing local temp files - not manually deleted

Is there a way to retrieve them?Click to expand...

I assume that you've already checked to make sure they are not in the Recyle bin. You could try a Data Recovery program. I've used Recuva and Recuva Portable. Remember that every write to the hard drive is potentially over-writing the deleted files.

Does this mean I have something on my computer that automatically deletes these files?Click to expand...

I do not know. I have a batch file that runs at startup that deletes the contents of %temp%, but I do not think there is a Windows feature to do that automatically.

I'm wondering why you copied/moved them to a temp folder, and why you left them there.

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Hello, I have done one of the stupidest things in the world and have been trying all day to recover my files that went missing.  Here's what happened:
I deleted a bunch of registry entries because Spybot S&D always showed these five things as threat level 5 and can't clean them.  I decided to search the registry for the string of numbers and letters that S&D referred to and deleted all of the ones it would let me delete.
I also deleted all of the files and folders in the location Users/HomeAppData/Local/Temp except the one file it wouldn't let me.
When I came back to Windows nothing was working so I rebooted.  When I rebooted all of my programs, files, everything was gone.  I did a system restore to the most recent point which was from a week ago which turned everything back to normal except some very important files are missing from a folder on my desktop.
I am a musician and have been working on a recording which I save as I go as multiple versions ex. song 1.1, song 1.2, etc.  All of the versions that were created after the available system restore date are gone.  But it's weird because the bounces that I did (wav files not pro tools files) from the later versions are there, just not their pro tools session file counter parts.
I've restored all of the files/folders to Users/HomeAppData/Local/Temp however that didn't change anything.
The pro tools files that went missing are not hidden, I can't see them when I show hidden files.  I... Read more

A:Missing files after deleted registry entries and system restore. Please help!

that's a bit hard, it's not like you can go about restoring them as they are most likely not lost but hidden... yaru might be able to help you. Didn't happen to run a reg backup before you started deleting keys?

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I've got a situation here whereby .TMP files are appearing in network directories, and the files are going missing. The size of the TMP file matches the original file.
I'm trying to narrow down the issue, because I think there may be two problems here.  
1. Offline Files are enabled, to allow profile redirection.    It seems that this is also by default, is allowing Clinet Side Caching when there are network issues.  Does the original file (.doc for example)  get renamed
as a HR234.TMP for example when the Slow link detection sees slow performance? 
2.  If the above TMP file is created when there are network issues, should this resolve itself (sync itself back to the network) when performance improves?
Currently we are in a situation where we have a department that have files missing from many network shares, all the missing files seemlingly replaced with a .TMP file, so do we have to go round to every machine in the department, and manually
sync them to resolve this?  

A:TMP files created, files missing Offline files issue?

After checking the Hotfixes and Security Updates included in Windows 7 and Windows Server 2008 R2 Service Pack 1 in the

Documentation for Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932), I found the following hotfix is available:
Temporary files do not synchronize correctly to a non-DFS share on a server from a client computer
that is running Windows 7 or Windows Server 2008 R2

TechNet Subscriber Support
in forum.

If you have any feedback on our support, please contact
[email protected] posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question.
This can be beneficial to other community members reading the thread.

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Windows 8.1
Started a new account, with admin privileges. Deleted old account also with admin privileges. Selected the "KEEP FILES" option. Deleted account. A folder pops up in desktop, with the computer's name. Under that folder there was another folder with old user name, and under that folder there was yet another folder also with old user name. Completely empty.
I don't have a restore point to which to retrieve my files. The c:\ disk says there is 600GBs of free space, previously I had only 300. All the library from my old user account have been wiped. I also checked Recycle Bin which is empty. The current account has admin privileges and is set to show hidden files. I was told that it might be under c:\Users. I checked that with CMD and two folders were titled "." and "..", they don't show under file explorer.

I am running Recuva right now, but from what I understand that won't be able to restore file names and fragmented files, which are both critical. I also had an encrypted file with a none standard extension which might be ignored by Recuva.

A:Deleted User Account, Selected Keep Files, lost all files

Hello Abe, and welcome to Eight Forums.

I'm not sure what went wrong, but this is a perfect example of why you should always back up anything that you do not want to lose first to be safe.

I hope Recuva may be able to recover your files for you.

Did you have any system images or Windows backups to restore them from?

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I need serious help. Something is deleting every file I attempt to download. I get the same message... " (file name) contained a virus and was deleted" enclosed in a box which also includes a red colored shield with a white "x" inside. It does not discriminate...even Microsoft files are deleted rather than saved. It occurs even in "safe" mode.

Please also note that for some reason, I am unable to access your web site except while in "safe" mode.

Per your instructions, following is the system info file contents:

Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Basic, Service Pack 2, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4400+, x64 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 3453 Mb
Graphics Card: NVIDIA GeForce 6150SE nForce 430, 128 Mb
Hard Drives: C: Total - 227239 MB, Free - 163065 MB; D: Total - 11232 MB, Free - 1545 MB; G: Total - 238472 MB, Free - 186898 MB;
Motherboard: OEM_MB, IVY8
Antivirus: GFI Software VIPRE, Updated and Enabled


Likewise, the Hijackthis.txt :

File of Trend Micro HijackThis v2.0.4
Scan saved at 19:05:09, on 5/22/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16483)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng... Read more

A:Cannot download files (including Microsoft). Files are deleted before saved.

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Hello, i have a samsung qx411-w01 and i was having issues with it such as blue screen crashes, several program crashes etc. Unfortunately, my system restores got cleaned out and there was not a way to go back before the errors started. I decided to use Samsung Recovery Solutions to restore my windows files but instead of a quick restore i mistakenly did a complete restore which restored my entire windows drive (not just folder) and deleted ALL my personal files and reverted my computer to the state it was when i got it in 2012. Im currently trying to get my files back using recuva but everything is disorganized and i have no idea how to get it all back... I want to recover entire folders but the files are scattered. I mostly just want music, playlists, pictures, documents, videos, pdfs, etc. Im not worried about reinstalling the programs and settings. I havent been touching my computer much because i dont want deleted files to get overwritten. I really need help restoring my computer to what it was, what should i do? Please help

A:All personal files deleted. Files scattered on Recuva

Hmm, Getting those files back seems to be hard,but let's do it...
Go to computer> C partition>Users ---- Your old user account should be stored here,open it and your deleted files might be stored here.

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Hi there,

Sorry if this is in the wrong section!

I recently got a new additional desktop at office that has Windows 7 Professional loaded on it. I use my laptop as the primary computer, but need to start using the desktop for other routine activities.

I need to run a vbs/exe file in the background, as soon as the Windows loads up. I copied few files and everything works well. I had saved the program along with the vbs & exe file in 'C:/Program Files/New Doc' (no specific reason). But when I restart my desktop, all the files get deleted. I was reading online about this and I figured, this could be because Windows 7 is booting on the network? I am not sure, but that explains why all the files I download get wiped/deleted on the next restart.

I was wondering if you can help me out in three things:

1) Can you confirm if Network Boot is the reason why files are getting deleted?

2) Assuming Win 7 is working on Network boot, is there a folder/location where in which, the file I save are not deleted in the next restart?

3) My main concern is that, I need to run this VBS/Exe file on Windows startup, but because all the files get deleted on start up, I can't put the file in the Startup folder or use the Task Scheduler or Group Policy to get this file working on Startup.

Thanks a lot in advance. Any help is appreciated!

EDIT: As this is a desktop that is going to be shared with 2 more colleagues, I don't want use a USB or other external drives to run the file vbs/exe file.... Read more

A:Files get deleted with Network Boot (Need autostart of files)

It sounds like you may have Time Freeze, Returnil, or some other "sandbox" software running that uses the Shadow Service to divert downloads and file copies to a cache rather than the actual disk drive folder. When the system is booted the cache is discarded. Files all gone.

Try downloading and running AutoRuns and look for these programs. If you don't see any I mentioned then you may have to search on any you don't recognize.

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Hi, I used Puran to recover some deleted files from my external hard drive and when I open some of the files I get the following message:
"This document could not be registered . It will not be possible to create links from other documents to this document."
The documents still fully open and they look like they are all there. Also, when I look at the properties of some of the folders they say there is 0 bytes in them. I did the recovery twice, once selectively with only the files that I thought I needed such as .doc and .pdf, and again with everything including files such as .cab . chm .dwg .hlp .mdf. Two identical recovered folders from each recovery say they have a different amount of data in them.
My question is: are there supporting files that need to be recovered along with the .doc and .pdf files to fix the issues and to make sure i have recovered everything, such as the .cab .chm etc?  I didnt the extra files were necessary but on further research they might be files needed by word. Are they only needed for the program and not individual files?
Thanks for the help!

A:When I recover deleted files, are there supporting files also?

Check if the service "DCOM Server Process Launcher" is set to Automatic and running. Start->Run->type Services.msc, scroll down until you find the service. Also check to make sure the "Remote Procedure Call (RPC)" service is set to Automatic and running.

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I already searched through alot of threads but could not find anyone having the exact same issue.
We have a Windows Server 2008 R2 Enterprise with SP1 which is hosting a DFS Namespace.
A customer of us works with his notebook (Win 7 SP 1) and has enabled Offline Files for his personal folder
in the DFS path. The initial synchronisation seemed to work and no sync errors are reported in Sync Center.

Now the problem is, everytime he opens a document from his DFS path and saves it, a .tmp file gets
created there and doesnt disappear. Not even after reboot. As far as i know it happens with Word, Excel and PDF documents.

If I log on to the server and browse to his path, i cannot see those .tmp files, only he can see it.
If I try to delete those files from his notebook I get an error "File is no longer located in... Verify the item´s location and try again".
What I have tried so far:
If Offline Files get disabled, those .tmp files disappear. On activating they are visible again.
Tried "Delete temporary files" from Sync Center -> Manage Offline Files -> Disk Usage. Nothing happened.
I tried to repair Office, didn´t help.
The only Group Policy Settings we have relating to Offline Files are "Synchronize all offline files before logging off"
and "Allow or Disallow use of the Offline Files Feature" which is enabled.

Would be nice if someone can get me into the right direction to fix this issue.
If more information ... Read more

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My wife received a popup box warning about a problem with the hard drive. She called me over and we didn't click OK but the damage must have already been done.

All of the files appear to be gone. All of the program files and documents that should be in my documents appear empty. Thanksfully I could see GMER scanning all of these missing files so it looks like they are just hidden. I am not taking any action to recover these as I know how that can cause other virus issues so I am just waiting for help.

The computer seems to be working OK in that I have internet access and the programs that show up in the upper left of the start menu can be launched (IE, Outlook, and a Bridge Game that I play) but all of the other 'All Programs' appear empty.

Attached is are log files. I couldn't send to zip file due to computer issue so I am attaching the txt files.


DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Run by Erik at 12:34:36 on 2011-05-31
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.347 [GMT -4:00]
AV: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {77E10C7F-2CCA-4187-9394-BDBC267AD597}
============== Running Processes ===============
C:\Program Files\Webroot\Security\Current\Framework\WRConsumerService.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.e... Read more

A:Documents and Programs files are hidden - GMER scans the 'missing' files

Hello and welcome to TSF. My name is Taylor and I'll be helping you with your fix.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible.

You may wish to subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please be patient with me during this time.

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I have been trying to encrypt a folder using PGP 9.0.6 and Cryptainer Secure It 3.1.7.



What's weird is that the folder and the files within it will not encrypt and I don't know why? Further more the folder will actually be missing files. Can anybody explain to me? No, I am not setting the applications to erase files after completion.

PGP Conventional Encryption has worked finally. I tried all the obvious stuff first like closing all non-essential volumes (virtual disk that are created and encrypted by PGP), transferring the files to another drive, etc.

On a slightly separate issue. I did have some data corruption involving an older and separate group of files. However I deemed that to a hardware failure or a OS/Software failure. Figured it might provide valid insight.

Update: Now my PGP conventional encryption, non .exe file generation worked. I don't understand why it wouldn't work? Going to rename the source folder and try again. MY encrypted .exe file generation with PGP should work.

I tried again. PGP conventional encryption and PGP Zip both encrypted fine. I tried creating a PGP .exe file and again it failed and files are missing; why?

I've done a full virus scan and spyware scan. No known threats detected that would cause this. I've done two system wipes in the past months. I've also removed, reinstalled, and or repaired the installation of both a... Read more

A:Unable To Encrypt Files & A Number Of Files Are Missing After Attempt.

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A friend of mine asked me to take a look at his PC, it's a HP Pavilion a1510n, running XP Media Center Edition. He has lost hundreds of files and in the folders where the files were is this small file called AXEL.DAV, there are over 2000 of the files in just about every folder on the pc. I have run Ad-Aware but it didn't seem to find anything. I have attached a HJT log. Any help would be appreciated.

A:Solved: Missing files and folders, AXEL.DAV files everywhere

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I have like


up tp 5000
Do you know a program which can search for missing files in this row?

A:Find missing files in a row of consecutively numbered files

Not that I know of, other than just using your eyes.

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I've had this computer (HP Pavilion dv2000)for about 4 years and despite my best efforts it's started to get a little bogged down.. SO a while ago I used some free registry cleaning software (Eusing Registry Cleaner, Window Registry Repair & Registry Repair Wizard 2011) to try to get rid of clutter on my lap top in hopes that it would run a little better. I know, I know, let me save everyone the time of telling how stupid it was to do this when I don't know that much about computers! SO as you can imagine after my little cleaning spree I started having some weird problems but mostly related to Internet Explorer. I tried to undo whatever I did but nothing worked. I actually had to stop using IE all together because I kept getting errors and couldn't get to some websites at all. It seemed to be a security setting issue but no matter what changes I made nothing would fix it. So I switched to Firefox which has been a lot better but not perfect. So now its pretty obvious that my computer is missing some files? .... drivers? ....something because I am basically unable to execute most setup files that I download and my Norton anti-virus seems to not be able to run its periodic scans correctly. Lately the computer seems to be worse, buggy, slow, freezes up and I suspect that there is a virus somewhere but no virus scan, adware scan, etc. that I've been able to run (Spy Bot, Bit Defender) finds anything and I'm to afraid to even look at the registry now... Read more

A:Missing registry files??? cannot execute setup files....

Do you have Vista DVD?Go Start>Run ("Start Search" in Vista/7), type in:sfc /scannowClick OK (hold CTRL, and SHIFT, hit Enter in Vista/7).Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it). If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).

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How can I change Outlook so that all my deleted files are deleted rather than being sent into the "Deleted" folder?

There must be a way?

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Unwanted encoding messages on opening MSWord files. Inability to open MSExcel files and picture files. Apparently corrupted files?I am having problems opening .doc and .xls and .jpg files in some (but not all) folders in my folder tree, e.g. C:\Documents and Settings\(username)\My Documents\Folder X. However, Folders Y and Z are apparently unaffected. This has arisen only recently.My system is Windows XP (Home), and SP2 upgraded to SP3.MSWORD EXAMPLE:- On opening a Word file (whether from Word or from Windows Explorer) I receive this dialog box;"File Conversion - (filename).doc""Select the encoding that makes your document readable." The already selected button is "Other encoding" and the suggested code is "Japanese". The preview pane shows only an array of characters, all the same.On trying to select the button "Windows (Default)", the preview changes to a continuous array of lower-case xxxxxxx. On returning to the "Other encoding" option and trying "Auto-Select", the selected code returns itself to "Japanese" with the display as already noted above.On returning to the "Other encoding" option and trying "Western European (Windows)", the display reverts to the Windows Default style as already noted above, lines of xxxxxxx. I am unable to open the file.MSEXCEL EXAMPLE:- On opening an Excel file, all I get is an immensely long string of a character in ... Read more

A:Unwanted encoding messages on opening MSWord files. Inability to open MSExcel files and picture files. Apparently corrupted files?

This sounds like it might be a malware infection.

Have you run any scans lately?

Did you download BackUp4All from a reputable source?

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I have mistakenly deleted all the files and folders included in my "Temorary Internet Files" folder, including "Content.IE5" and "OLKD7" folders. I am now unable to download attachments from Hotmail. I have tried to add these folders from another user on this machine however the folder is restricted. My OS is XP Prof. SP2 & IE 6. Any ideas?

A:Deleted all files and folders from "Temporary Internet Files" folder

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I'm trying to load xp pro on a machine using two seperate, brand new hard drives and each time it had failed at the very beginning during the "copying files" phase.

I have also tried two seperate xp pro disks...................

I wrote the files it is missing down....and sure as heck cant find it now......

is this a hardware issue?

A:Xp Pro Load......copying Files......missing Some Files...


It could be hardware related, but hust to be sure, pick a Hardrive and reformat it completely and try ind instal XP on one HDD.

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I didn't include CBS.log because it's 485mb!!!


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Hello friends,

I am in a bit of a bind. I simply clicked the "show hidden files" option on my C:/Users folder. Inside of 20 seconds, my libraries are all rearranged and none of my files are where I put them originally. They have seemingly vanished.

I downloaded ShadowExplorer and thankfully confirmed that I can still open my files when I refer back to an earlier restore point within the program, but when I go to restore the files, they don't go back to where I send them. I don't know where my files are, nor how to access them outside of this ShadowExplorer program.

I did try a regular 'ol Windows system restore, but those don't affect files, so the problem remains. Anyone have any idea what the hell I did and how I might go about fixing it?

Thank you immensely for your consideration.

A:Show hidden files --> Files now missing

Hello Snapdragon, and welcome to Seven Forums.

If you have not already, see if checking the "don't show hidden files" option will revert them back to how you had them before.

Double check the libraries to make sure that the folders you had included in them are still included.

In addition, see if setting each library to View -> "Sort by -> Name", "Group by -> (None)", and "Arrange by -> Folder" may reveal them.File and Folder Arrangement - Group by - Sort by - Arrange by
Hope this helps for now,

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Can someone review my HJT log? I did a scan to see if I could find anything suspicious because my computer has recently been a bit laggy and I can't figure out why. I keep it clean with AdAware, Symantec Professional, Spybot, RegClean, and I also defrag at least once a week or every 2 wks. So I am at a stand-still on why it's laggin, therefore I ran a HJT scan and came up with the following "missing files":

dimsntfy.dll (Winlogon Notify entry) (which I manually searched and found it in System32 and ServicePackFiles\i386 folders even though it said it was missing)

jqs.exe (Java Quick Starter Service entry) This is a new service since the latest java update that seems to run continuously in my processes even though I read online that it was only supposed to run during bootup, then stop. I found this file also in Program Files\Java\jre6\bin.

Can someone review my HJT log and tell me if i can click the "fix checked" button to remove these entries without causing any problems? Thanks.
Logfile of HijackThis v1.99.1
Scan saved at 12:46:50 AM, on 5/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\P... Read more

A:System files & Java files missing in HJT log

well let's see. I posted on a Monday and it's now Friday and still no response to my post. Is anyone gonna help me?

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Through IE Properties, the "Temporary Internet Files" folder cannot be emptied, neither by going directly to the folder.
It says "No Objects" although the properties from the folder show 10.000 objects and 600 MB size!!!

What could be the reason?

A:Files of "Temporary Internet Files" folder cannot be deleted


try to right click on it and press cut the delete

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First off I am not at the programs own forum cos I cant recall either my pword or username so cant login or re-register. Secondly, you guys here will give me an unbiased opinion. I use a freeware version of a well-known file erase program. I have used it for years and thought I was safe. However, needing to recover accidentally deleted (not erased) files I used the recovery program from the same company. As well as the deleted files it turned up a whole load (all? I dont know, there were hundreds) of files that I had intentionally erased. including 7-pass and 35-pass erasures. At first my reaction was - "this program does not work as advertised", then "hmm, it it because of the way I am doing it?" When I have files to erase I move them to a temp folder and when convenient run the program. Does this mean that I am somehow creating a copy which stays in some archive or memory and it is these that are being recovered? Another odd thing: Using the file recovery tool I have "recovered" files that were never even deleted - but they were opened in grafix programs and altered, but NEVER deleted. Do these programs create their own library of used files and then "delete" them when the program or the pc is shut down? If I overwrite empty drive space with any old rubbish will that "sanitize" the drive? Thank you.

A:Solved: I can recover "erased" files and files I have never deleted

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I would very much appreciate some help finding my missing files and folders if possible.

I am running windows Vista version 6.0, service pack 2.

I started windows, and noticed that 5 of my desktop folders were missing, and all of the files contained within. A search for document and folder names returned nothing (even with advanced search options). One of the missing folders was called "term 1". I created a new folder, and tried to change the name to term 1. A pop-up told me that this destination (desktop) already contained a folder named "term 1"- did I want to merge these folders? I was confused, because I could no longer see the original term 1 folder. I clicked "yes" hoping that a merge would result in a visible term 1 folder, but now the new folder also disappeared. After some intensive searching, I could not find any of the folders/files that were missing. Some other folders/files were still visible on my desktop though.

I restored my computer to a previous checkpoint (from 2 days ago, after a windows update). After reboot, I received a message that the restore was unsuccessful. At this point, all of my desktop folders and files were gone, aside from windows default desktop icons. A search returned no results. I remembered that restore can fail because of an AV program, so I disabled Norton. I tried to undo the restore, which was successful, but no files/folders returned. I then tried to do a restore to a checkpoint from befor... Read more

A:Missing folders/files-System Restore-More missing folders/files

This was the issue. Thanks.


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Toshiba satellite c650
I was recently asked to look at a laptop that would not load windows. It booted past the BIO's but frooze getting into the login screen. Repair startup failed. Could not be repaired and told to contact my support team. A memory test allowed me to login to windows. How ever nothing would open. Start menu would work but no applications would start. The Hard drive said it was in a bad state.
I installed Linix Mint and managed to recover all needed files. I then tried to reinstall windows. Both CD's stop at expanding files 0% then errors can not be installed. Files missing. I have seen on the web in might be todo with the speed i recored the image iso at???
I then fired up a linix live cd and deleted the old windows and linix partition with gParted. Now not even Linux will install. If i allow the laptop to boot it will come up grub recovery(linuxs recovery).
seems i cant do any thing now. Have i not partioned the HDD right?
any ideas and thanks

A:Expanding files 0% Files missing

The Hard drive said it was in a bad state.
What reported the hdd to be in a bad state?
Most all hdd manufacturer's have diagnostic tools which you can download as an ISO file, you then can burn this to a CD and boot from it to run the diagnostic test.  If you will pull the hdd out and post the manufacturer I will post a link to a site where you can download the file.

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I apologize in advance for posting this twice. I think I may have put it originally in the wrong area.

I had terrible problems with spyware and some trojans. I received much help here and fixed that right up. No problems with that now but I still have some issues that haven't been corrected and I don't have a windows XP CD. It didn't come with my computer and I never bought one. Here's the problems I've noticed just so far......

1) No search option under start, search. Nothing shows but a blank box and the dog. I have no way to do a search for files or to choose options for a search.

2) In my control panel, when I click on both IE troubleshooting link and Network Diagnostics link does nothing.

3) I have no system restore. When I click on it, it does nothing.

4) I switched to Firefox as my browser since I encountered all of the problems with trojans, etc. so I can't get windows updates unless I use IE. When I click on IE and go to tools, windows update, I get a blank page. Nothing on it. It's the same way if I go directly to the microsoft homepage and try it from there. Blank page again.

5) No way to use windows media player. Apparently I downloaded something with my current version and now it's disabled and had to be uninstalled. I installed a new version but after the set up, I received an error message and it closes right up. I don't even have time to write down what it says.

Now, the programs I have downloaded to fix my problems with ads and trojans or... Read more

A:I think I have missing files or corrupt files

noadaware is not a recommended program there are plenty of free programs available without buying them
did you receive any restore disks with the computer as you can make an xp disk from the restore disk
some comps you have to make your restore disks from the computer yourself,from what i have read
is there a sticker on the back or the side of the computer with the xp serial on it
borrow a copy of xp and in the run box type
sfc /scannow
and press enter
if it finds anything wrong with the system files it will ask for the xp disk to repair them

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Ok so my friends computer has three files sitting in a "ready to be burned" folder on the cd-rw drive. However if you try to delete these three files it says that it "cannot read from the source file or disc."

I tried uninstalling the cd drive but when i reinstalled it the files were still waiting to be burned.

It is Win XP Home.

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Hello All

Is it possible or safe to delete the following two files?

Index and User.

Regards Silversurf

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I was connected to the internet for a couple of hours. I started installing a software package from a trusted source from a CD. The message came up: "not enough disc space". I uninstalled the software. My HD is partition in C and D drives. I tried again on the D drive. The same result. All of sudden several of my files and folders were gone. I lost number of shortcuts and .pst files. My .pst files were set up according to calendar year (2002, 2003, 2004, etc).
I downloaded the file recovery freeware and scaned the HD. I can see the deleted files, including the .pst files.
I contacted the manufacturer of the software and they told me that the disc had some problems but not the type of problems that happened in my case.
I would like to know if anyone had similar problems. I am not using my computer at the moment. The image of the drive is created.

Thank you

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Last night I discovered a folder on my desktop which had 8.6GB of data, installers, shortcuts, etc had been emptied. The only thing I could relate it to was I had been trying to get a link for an OP from techpowerup and none of the links from Google would open. I just got a blank page which never loaded.
Antone have any ideas? I have run full scans with Norton, MBAM, and SAS.

A:Files deleted

Have you removed the folder from your desktop?
If by chance you can remember what was in the folder to some degree do a search using Windows Explorer and see if you can find them. They might of been in temps and are gone now.

Do a search for techpowerup on your computer. You might want to do it in stages such as.
I like to use Eset online scan. I do nothing else on the computer until the scan gets done.

Free Online Virus Scanner | ESET

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hello all, i ran an AVG scan and it found and "healed and removed" 9 infected files, when i went into my task manager i found two running temp files. prnet.tmp and sas63b.tmp

i did a search for my temp files on the pc only yhe prnet.tmp file showed up and delete failed because it said it was in use by another program. i have not restarted my system after the scan, as i want to find out what this is and get rid of it before i do much else. i ran a log using hijackthis. my os is windows xp home edition.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:50 PM, on 5/4/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SY... Read more

A:2 .tmp files that can not be deleted

Hello & Welcome to What the Tech
Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.
In the meantime please note the following:

Any recommendations made are for your computer problems only and should NOT be used on any other computer.
Please DO NOT run any scans/tools or other fixes unless I ask you to. This is very important for several reasons. Here are just two of them:
1. The tools that we use are very powerful and can cause >>irreparable damage<< to your computer if not used correctly.
2. Commercial scanners, for the most part can not completely remove some of the more "resistant" infections. This makes it much more difficult to get rid of completely.
If you get stuck or are unsure of something please ask for a further explanation, do not guess.
It will require more than one round to properly clean your system. Continue to respond to this thread until I give you the All Clean! even if symptoms seemingly abate.
Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave & if there is no contact for that... Read more

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ive got rid of 2 avi files by mistake is there a good program out there to restore them?

many thanks

A:deleted files

Undelete has an "emergency undelete" feature. It runs from the CD-ROM so you don't take the chance of overwriting deleted files when you install the file recovery software.

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My friend has a laptop which deleted all his music files on media player and from my music. whats happened to it? :S he didnt delete them the laptop did :S

A:Deleted Files

sounds like its gone

do a system restore out of your accessories to be sure

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yesterday night i saved a photoshop .psd file. today morning i woke up and found this file "unopenable" then i found out it said that file space on disk is 0. and when i tried to open it again it says file location not found. then i restarted my pc. and the file location was gone, i tried to find it with the search function and i only found a shortcut file with no source.
i have no idea how this happened. i tried using several loss data recovery programs but found no trance of my file.
i already did a disk check and i recall it mentioned something with photoshop file. but i dont remember the details.
i took 2 screenshot of the file. hope it helps

thanks in advance

A:One of my files deleted itself.

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I have deleted my important files by accident, i used Tuneup to undelete but it wont undelete all of them.

i was wondering if i did system restore would i get my files back? or is there any other way? i just accidently deleted them right now and im on XP home.

A:Deleted Files

No, system restore will not help you. The problem is: once you have deleted files and removed them from the recycle bin, the space they occupied on the disk becomes available for other files to use. This means that any disk writes after the delete may overwrite all or part of the deleted file. Once this has happened no normal file recovery program can recover the file.
There are ways of recovering the data since there will still be very faint traces of the original file under the new one, BUT this cannot be done in the home/office environment and is EXPENSIVE.

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Ok I am running Windows Vista Home Premium running on a good computer. I was updating a sound driver and I restarted the computer. When the computer tried to start back up it would not start up and there were disk errors. I tried to fix them but it would not fix to I did a system restore. It worked but almost all the files in the computer were gone. The folders were still there and most of the programs did not work. I tried to use a program to resorted deleted files but it did not find any files. I am sure I did not have a virus and the driver that I installed was not a virus because I got it from the manufactures website. (I’m sure it was there website not a phony) It has been a while since this happened and I’m ok but there are still a few files I want back if I could get them. And if I can’t get them back, how did this happen? Thank you for anybody’s help. Also a side note does anybody know how to convert multiple documents from doc to docx?

A:All files got deleted

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I have deleted files from the Master Table and I wish to recover them. Is there a way to do this without having to acquire software tools?

Thank you very much!

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