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HP Envy - Wifi Randomly Drops

Q: HP Envy - Wifi Randomly Drops

I have an HP Envy 15 running Windows 10. For awhile now (at least the past 6-8 months), the wifi has been randomly cutting out with no discernable pattern. It has happened on multiple networks and no other devices are affected, so it seems to be the computer itself. What is especially weird is that, when this occurs, it will appear to still be connected to my usual Wifi network but no others will be available. Eventually it says it is still connected to the network but the internet is not available. And if I disconnect from the network I was connected to, it says that no networks are available. I'm wondering if it's a problem with the Network Adapter. When the problem arose the last time, I went into my Device Manager and the network adapter didn't appear there. Thanks for the help.

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RELEVANCY SCORE 200
Preferred Solution: HP Envy - Wifi Randomly Drops

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RELEVANCY SCORE 72.8

My WIFI will just randomly drop, and has that yellow triangle. The internet will be slow, or sometimes no internet at all. It just randomly drops there is no specific times it turns off. I have tried a bunch of ways to fix it, and no luck. I have downgraded drivers and nothing works. I have updated drivers and nothing works. I did hear something about the Windows 10 update that messed up the internet, but I've had it updated and nothing is working. I appreciate the help. Thank you.

A:WIFI Randomly drops.

Hello davevidduong,   Welcome to Forum!! Here is a list of steps that commonly resolve issues with wireless connectivity. First, we have a step by step guide to walk you through the troubleshooting process here:Troubleshooting Your Wireless Network and Internet Connection A second option, is to try these steps:Powercycle the network:1. Shut down your notebook.2. Unplug the power to your router.3. Unplug the power to your modem.4. Wait at least 45 seconds.5. Plug in the modem, and wait for it to come back online.6. Plug in the router, and wait for it to come back online.7. Turn on your notebook, and test your connection.Disable the Power Off option for the adapter:1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)2. Expand the Network adapters.3. Right click on the Ethernet/Wireless Adapter and click Properties.4. Click the Power Management tab.5. Remove the check mark beside Allow the computer to turn off this device to save power.6. Click OK.7. Test.Reset the TCP/IP settings on your PC:1. Go to your start screen/menu and type CMD.2. Right click on the command prompt icon and chose Run as administrator.3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.4. Restart your PC and test.It may also help to reset the winsock catalogue:1. Go to your start screen/menu and type CMD.2. Right click on the command prompt icon and chose Run as administrator.3. In the window that opens type "net... Read more

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RELEVANCY SCORE 72.4

I've always thought so highly of HP and as such, decided to purchase an HP laptop - an HP Envy 15-K233ca Notebook. I have had some issues from the start and one in particular, is making for a rather unpleasant experience. The wifi connection keeps dropping.  It drops when the system is put in sleep mode, when I surf the net and even after a reboot.   I walked through the issue (and a few others) with HP's  help desk this evening and after 2 hours was met with the same problem.  I am now having to reboot the computer and troubleshoot to try and maintain a wifi connection.  This is my first experience with an HP Laptop and I'm disappointed.  It's unfortunate, but I may have to return it.  I'll be walking over to Apple for a replacement.   If someone from HP can resolve this for once and for all, it would be helpful. Otherwise, I will have no choice but to return the unit. Note:  I've noticed that others experience the same issue.  I requested that HP's Help Desk install drivers to resolve the issue.  If this didn't work after our session this evening, then I'm afraid it may be a hardware issue.  













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A:Wifi drops constantly on brand new HP Envy Notebook.

Hello, Thank you for taking time to respond.  It appears that the box was already unchecked.  Good idea though as others may have this checked and can hopefully look into this solution.  I asked tech support in India to download drivers that could rectify the issue.  It appears to have worked. Thank you again.Madison.

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RELEVANCY SCORE 72

Alright, I moved to Windows 7 Ultimate x64 a few weeks ago, and everything's been working fine, until this past week. Every now and then, my wireless card will start having hiccups, dropping all connections, losing its connection to the access point, and then reconnecting, all within 30 seconds. Everything will then be fine for about five minutes, then it'll repeat. It starts doing this randomly, and stops doing it randomly. I have only had it happen at home, however, I'm hesitant to pin it on any of my network equipment, as I have several laptops and desktops that all are working fine whenever this occurs, and are connected via WiFi and Ethernet to my router. Sometimes rebooting stops this, sometimes it doesn't. If I shut off the computer for six hours, it stops. Rebooting the DSL modem and the access point doesn't help, as the symptoms continue afterward. In my Event Log is under Windows Logs>System, the first event in the series is always this series: 1) The TCP/IP NetBIOS Helper service was successfully sent a stop control.  The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]  Comment: None Log Name:      System Source:        Service Control Manager Date:          12/22/2009 8:49:44 PM Event ID:      7042 Task Category: None Level:         Informati... Read more

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RELEVANCY SCORE 71.2

Hey guys/gals!

This problem just recently started happening with my computer. I'll be playing a video game or surfing the web or whatever and all of a sudden my wifi connection will drop.

So I'll click the wifi symbol at the bottom right hand corner of the screen to reconnect... but even though it will say that there are connections when I hover over the icon, the list of possible connections will be blank.

I uploaded a screenshot to imgur so you can see for yourself: http://i.imgur.com/qAC5YX1.jpg

The only way for me to fix this problem is to system restore to a few days ago. But this is getting pretty tedious.

Help please?
 

A:Internet Randomly Drops and I Can't Reconnect to Wifi? W10

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RELEVANCY SCORE 71.2

I have an Envy 15t purchased in January 2016. Everything works except the WiFi, it keeps dropping. I have restored it, updated it, and updated the driver with no change in the operation. I have another laptop an Envy dv6 with a different wireless card and it works fine. This PC has the Broadcom BCM 43142. Anyone have solution or do I need to replace the PC?

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RELEVANCY SCORE 69.6

We have had Century Link for a couple weeks now and up until a few days ago it worked great, but recently it has been acting up... The internet just drops. We have tried to reset the router multiple times but it doesn't work. We use the internet on about 5 different devices. I understand how this might relate to bandwidth, but even when every device except for 1 is connected we still have the same issue. When the wifi does work we get great speeds, but it only works for about 30mins-1 1/2 hrs. If you could please give me as much info on this as possible i will be forever grateful. Thanks!!!!
P.s. The modem we are using is the PK5000
 

A:Century Link (formerly qwest) Wifi Randomly Drops for 1-30 Mins.

would you post the following tests when the internet is working OK, and then repeat ALL the tests when the internet disconnects.
Make sure you also indicate on the reply which tests are for what condition.

please include the xirrus screen shots for both conditions - see how below.

Please make a note of the status of the lights on the modem and on the router when working normally - post that light status here.
Now when the internet disconnects make a note of the status of the lights for the modem and router here again. also note which have changed.
------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

We would like to see the results from an ipconfig /all - post back the results in a reply here.

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box
(A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.tx... Read more

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RELEVANCY SCORE 68.8

Hi,

My computer has recently started to drop the WiFi connection, reconnect after a while and at times, not even detect my WiFi connection for a while. Then repeats the process for no apparent reason, I'm not sure when exactly thus problem started as I had been using Ethernet cable up until last week. I am certain that this is not related to my router as 3-4 other devices in my house can access the internet perfectly fine.

I have tried doing a power cycle of the router, restarting the notebook, re-installing/updating drivers and cmd ipocnfig /refresh (and other commands along those lines)

My notebook model is the hp pavilion 3132tx- windows 7 64bit, intel I7, 8gb ram and uses a ralink RT3090 network card.

Ps: the problem appears to be alright if I use older versions of the driver (have tried 3.1.18.0 and the default one which came with the notebook [which is older than it]) however, I would prefer not to have to use the older versions as task manager says that its link speed is only 39 mbps whereas versions 5.0.5.0+ would show 79 mbps

Thankyou in advance.

A:Notebook drops wifi connection randomly- Ralink network card

It sounds to me like a signal problem. A competing signal drowning out your wireless signal can cause these kinds of random losses.

To test for this try this program:
inSSIDer for Home – Discover The Wi-Fi Around You | MetaGeek
It will tell you if you have a stronger signal in your area that is interfering with the channel.

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RELEVANCY SCORE 56.4

I am currently using a Thinkpad L440. For about a year and a half now, I have been having random Wifi drops on my laptop. The wifi will suddenly stop working and my browser will prompt me to run Windows Diagnostics. Windows Diagnostics will detect the problem and reset my wifi adapter which fixes the problem. Then the same problem occurs after some time. I tried updating all the drivers, as well as the BIOS. I also tried removing the wifi apapter driver through Device Manager and reinstalling but this did not solve the isse. In fact, the wifi seems slower after doing this. As a note, whenever I run a scan using LSC, under WIreless > Local Connection Test, I get a warning sign. This has been consistent for about as long as the problem has been occuring.  Model: L440BIOS: J4ET91WW(1.91)Wifi Adapter: 2x2 11bgn Wireless LAN M.2 Adapter Appreciate any advice.

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RELEVANCY SCORE 52

When i was using windows 8 the wifi was good and would never get disrupted.But i updated to windows 8.1 and now when am downloading something the wifi gets disconnected and wont show the network even if the router is on and my phone is still connected to it.I have to toggle the wifi on and off for some 6-7 times and then toggle airplane mode on and off for 3-4 times to get it to discover the network.Is this because of the adapter or driver and my laptop has a ralink wifi adapter.What should i do?Thanks

A:Windows 8.1 wifi issue ralink wifi adapter and envy 15t j001...

Goutham, Welcome to the HP Forum. You might try the following Ralink driver for Windows 8.1 :sp63945 Mediatek - alink 802.11 WiFi Adapter V5.0.34.0 - Win 8.1 [Devices] (Hardware Ids)PCI\VEN_1814&DEV_5390="Ralink RT5390 802.11b/g/n WiFi Adapter"PCI\VEN_1814&DEV_539F="Ralink RT5390 802.11b/g/n WiFi Adapter"PCI\VEN_1814&DEV_3592="Ralink RT3592 802.11a/b/g/n WiFi Adapter"PCI\VEN_1814&DEV_3090="Ralink RT3090 802.11b/g/n WiFi Adapter"PCI\VEN_1814&DEV_539A="Ralink RT5390R 802.11b/g/n WiFi Adapter"PCI\VEN_1814&DEV_539B="Ralink RT5390R 802.11b/g/n WiFi Adapter"PCI\VEN_1814&DEV_3290="Ralink RT3290 802.11b/g/n Wi-Fi Adapter"PCI\VEN_14C3&DEV_7630="Mediatek MT7630E 802.11bgn Wi-Fi Adapter "Your computer's webpage does show a few drivers for Windows 8.1:HP ENVY TouchSmart 15-j001tx Notebook PC Drivers  Hope this helps. Click the Kudos Star!It is a great ?Thank You? to the HP Experts who are here to help!

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RELEVANCY SCORE 51.6

Hi guys, so my internet has been dropping a lot more recently (I have had this issue for about 4 months now). The odd thing that I cant figure out, is that it only happens on my desktop. Every other computer and phone can connect and doesnt drop wifi like the desktop does. Also, this happens when im wired through an ethernet cord. I have reinstalled network drivers, bought a wireless usb card, tried troubleshooting everything I can that I know how to do. Any other things I could try?

Thanks
 

A:Internet Drops Randomly

Specs for computer (make and model of computer that is having problems -or- make and model of the hardware)? Also, what wireless router (or modem) are you trying to connect to? What is your Operating System?
 

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RELEVANCY SCORE 51.6

Hi there,

Here is my problem,
I game a lot, & if I disconnect from those games for 1 or 2 minutes I'll probably be dead and/or lost the game.
My connection drops randomly, this happens once every hour or so, a few minutes later I reconnect to the same internet. The internet hasnt shut down, I can still browse on my phone & on another computer., but those arent on when Im gaming.
I've had this problem for a while now and it also occurres on my other laptop when I gamed up there. I can solve this by going to controllpanel & troubleshoot problems with network adapter, but it is getting really annoying. Even when Im only browsing like now it just drops connection.
Can someone help me?

-Kay
 

A:Connection drops randomly

Sounds like you're on a DSL connection - - are you?

I would log into the router and on the WAN side configuration, set the MTU to 1492.
This will stop tcp fragmentation and therefore avoid the necessity of reassembly, which can easily overflow buffers and break connections.

Might also reduce tcp ACK responses by applying this change.
 

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RELEVANCY SCORE 51.6

Hi

My Internet works fine on my laptop but on my other computer it drops out randomly and I have to restart the computer to get it going again. It only gives me around five minutes before it drops out.

It is not through networking I just use the same modem on both computers.

I Have a windows Xp and USB modem not a router.

Can anyone help

Thanks.
 

A:Internet Randomly Drops Out

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RELEVANCY SCORE 51.6

Hi,

Randomly when I'm browsing the internet, my internet goes. Maybe I'm just lucky that it doesn't cut out during an online game.

To get my internet back I just unplug the internet cable at the back of my pc and wait a few seconds and plug it back in again, comes back almost instantly.

I can't ping the router when my internet goes, I check my phone and and can still get internet, no one else complains of it.

I use a TP Powerline adapter. I can not test if that is at fault, no wifi and not too close to the router hence why I use the powerline.



Around the time of internet loss, in the event manager I get messages like these:

Browser: The browser has forced an election on network \Device\NetBT_Tcpip_{F468282B-2F3E-4F03-B32D-7AD58EFD21FA} because a master browser was stopped.

DNS CLIENTS EVENTS: Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.

Service Control Manager: The TCP/IP NetBIOS Helper service was successfully sent a stop control.

The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]

Comment: None



Here are times and dates of when I have noticed it.

25/8/14
15:05:37

30/08/2014
17:20

20/09/2014
17:43:24

28/09/2014
13:43:50

A:Internet only on my pc drops randomly

I am not an expert on this but it looks like the default DNS assignments may be causing the issue.

Have yo hard-set your DNS assignments?

Right click the Network icon on the lower right corner of the screen and left click "Network and sharing."
Click "change adapter settings"
Right click on your network adapter
Select "Properties"
Scroll down to and double-click the "Internet version 4..."
In the dialog at the bottom is shows "Use the following DNS..."
Click "Use the following..."
and set them to point to OpenDNS servers
208.67.222.222
208.67.220.220

You may need to first click "Use the following...IP address" if they grayed out, but you can leave the IP addresses blank.

Click "OK", a few times and see if that helps.

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RELEVANCY SCORE 51.6

As it says in the title, my connection will randomly drop out with no warning..

I'm using a Westell Model 6100 modem, with verizon DSL, and from there it goes into a Lynksis Wireless G Broadband router, though Im not using the wireless, I just split into the two computers using ethernet from the router. This has been happening for a long time, where the Internet and DSL lights on the modem will go dark, and eventually come back on. The network connections window on XP still says Im connected, but I cannot visit web pages, or connect to online games. I'm not sure what causes it, but it just randomly drops out, some days its worse than other's, where it will drop out, come back, and instantly drop again, and others, maybe once, and thats all. My first thought was perhaps the phones interfering, but Ive got filter's on all the phones.. any thoughts?
 

A:Connection Drops out Randomly

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RELEVANCY SCORE 51.6

My Computer: HP Pavilion Slimline s5710t series computer.
Info: OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Sempron(tm) 140 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 1
RAM: 2814 Mb
Graphics Card: NVIDIA GeForce 6150SE nForce 430 , 256 Mb
Hard Drives: C: Total - 294021 MB, Free - 149337 MB; D: Total - 11120 MB, Free - 1625 MB;
Motherboard: PEGATRON CORPORATION, NARRA5, 5.00, 105429150003457
Antivirus: Norton Security Suite, Updated and Enabled

My Wireless-N Adapter: Linksys AE1000 (Link) http://homestore.cisco.com/en-us/Ad...VproductId97826164VVcatId551966VVviewprod.htm

My Router: DIR-655 XTREME N GIGABIT ROUTER (Link) http://www.dlink.com/products/?pid=530

Problem: My computer sometimes just for no reason drops the internet. I'm not using it or if I'm in the middle of loading a web page or playing a game. I have check the firmware full updated it. Plugging it straight into the router it works fine. The only problem is my router is in my living room and its about 35 feet from my computer and it goes thru 2 thin walls to get there. So anyone of you smarter people have any idea other than having my computer out in the living room hard wired into my router? Also my xbox 360 is 3 feet away from my comp and I never have a connection issue with it. Let me know if you need any more info.

Edit:: I have Comcast
 

A:Internet Drops Randomly

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RELEVANCY SCORE 51.6

Motorola wireless modem connected to a netgear router. Use the wifi from the Motorola SURFboard 2.4GHz Wireless-G Cable Modem Gateway. Whether I use my macbook, either one of m windows labtops, or my xbox. The connection randomly drops. Its still visible but its enough to kick me out of a game or stop internet activity for a minute or two. For example...on my macbook, i just turn airport off and on again and it finds it and reconnects. It seems like this is much more problematic during the day.
 

A:Connection randomly drops

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RELEVANCY SCORE 51.6

Hello all,

So here's the deal, yesterday I was playing some games on my PC as i'm sure many of us do when my mouse started acting up (it was constantly left clicking when I was holding it down) but I digress, so i grabbed my spare mouse, took the old 1 out of the USB port and popped the new 1 in the same slot. Next to the said USB slot is my wireless adapter (Texet 802.11n USB Wireless LAN card to be exact, some cheap *** 1 i got but it hasn't troubled me thus far) and I must have knocked it or something because my internet just dropped straight away. I thought it would come back up soon after but for the last 20 hours I've been scratching my head and reading forum post after forum post, trying fix after fix but to no avail.

While i'm browsing the web it is usually stable, sometimes drops when I watch Youtube but that isn't the issue. The problem is when I load up online games the moment I hit the play button and it connects to the game server it just dies. I've pinged while doing this and I can see the second I hit play the requests start getting timed out for about 30 seconds, then it will reconnect.

The only game I have gotten to work so far is Minecraft but on other more shall we say demanding games such as World of Warcraft, Final Fantasy 14 and Diablo 3 it just kills it, doesn't even make it to the character selection screen.

I've attached a copy of my ipconfig /all for you to take a look at. I won't go through what ... Read more

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RELEVANCY SCORE 51.6

Hi Guys

I'm in desperate need for a quick fix here. We recently updated one of our servers to a win 7 Os, used to run xp. So we have 5 pc's running programs from this server, of whom 2pc's are still on xp and the other 3 on win 7.

The problem now is that the shared files will randomly become unavailable throughout the day, and the only way to get all the people working again is to restart the Server pc. The network loctions will still appear but accessing it is the problem.

I can't see why its only the xp machines having this problem.

Can anyone please help with a fix for this. The only thing i have not tried yet is to format the two xp machines.

Thanks
heinrich

A:Win 7 drops sharing with Xp pc's Randomly

File Sharing - Between XP and W7 (and vice versa)
maybe this can help for tutorial.
did you use security permission on it?

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RELEVANCY SCORE 51.6

When im playing games like WoW, counterstrike, etc. every once and a while my ping will jump and everything will freeze. It only happened recently after I restored my computer to factory settings. How do I find out what the problem is?
 

A:Connection drops randomly

Bump
 

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RELEVANCY SCORE 51.6

I had only had this laptop (Lenovo IdeaPad n585) for 2 weeks and this problem showed up in the last 3 days. When running a something with sound (usually chrome, but recently it happened during a game) the sound specifically for that program would drop a random amount at a random time. This would happen on speakers or headphones, and I checked the drivers, ran a diagnostic and nothing showed up wrong (I also turned off the communications audio chance thing). here is a picture of what i mean by the solitary programs sound drops
.

A:Sound Drops randomly

Some other application trying to access sound at the same time could be one reason for the sound drop.

Try playing an audio CD, using the Windows Media Player, and see if it happens (do not have other programs such as steam or a game running).

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RELEVANCY SCORE 51.2

Hi guys!

I'm having a problem with my wireless connection. I've searced high and low for a solution, but I can't seem to find it.

The thing is, the connection to my router randomly drops, for just a few seconds, because it automaticly reconnects to it. I know it doesn't seem like a major issue, but losing 2-3 seconds is really something you want to avoid while player FPS games for instance.

Any help will be greatly appreciated.

Oh btw, my network adapters is:
- Intel(R) WiFi Link 5300 AGN
- Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)

And my router is a "Belkin N Wireless Router" (here's a link: Belkin : N Wireless Router)

If you need any other information in order to help, just let me know. I really want this to be fixed.

A:Router connection randomly drops

  
Quote: Originally Posted by ega


Hi guys!

I'm having a problem with my wireless connection. I've searced high and low for a solution, but I can't seem to find it.

The thing is, the connection to my router randomly drops, for just a few seconds, because it automaticly reconnects to it. I know it doesn't seem like a major issue, but losing 2-3 seconds is really something you want to avoid while player FPS games for instance.

Any help will be greatly appreciated.

Oh btw, my network adapters is:
- Intel(R) WiFi Link 5300 AGN
- Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)

And my router is a "Belkin N Wireless Router" (here's a link: Belkin : N Wireless Router)

If you need any other information in order to help, just let me know. I really want this to be fixed.


ega

Hi and welcome

One thing I have noticed is that IP-6 support makes some wifi routerd drop at random intervals. to disable ip-6 right click networking in sys ray and click on networking and sharing, click change adapter settings, pick the adapter, right click, and goto properties. un check ip-6

Hope this helps and let us know if not

Ken

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RELEVANCY SCORE 51.2

Hi all,My wireless connection drops out randomly every 1 or 2 hours. It shows "no internet connection" with a yellow triangle on the wifi icon, and I have to manually disconnect then reconnect to my wlan network to get it working again. It's very frustating when I need a constant network connection.Realtek 2x2 11bgn Wireless LAN M.2 Adapter (it's 8192EE I think), driver version: 2023.29.201.2016Anyone got a solution?Thank you.

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RELEVANCY SCORE 51.2

I truly hope I can explain this problem and get it resolved. I want to use this as a web server for when I am away from home.

I have a:
Dell Optiplex running win xp pro, sp 3.
intel P4 processor with
1 GB RAM
it's connected with ethernet
to a motorola SB 900 cable modem for
Brighthouse Networks ISP.
I am running DYNDNS updater too, to resolve my dynamic ip to a url.

The problem is that every so often I need to manually obtain an ip address by using the repair button in the Local Area Connection Status window. However, I am able to do the repair remotely, so the nic is working. There doesn't seem to be any event that causes the connection to drop either so I am at a loss.

I sure hope someone knows what is going on and how I can fix this. A web server is kind of worthless if it drops connection. I'm not sure I'll be able to remotely connect if I'm not on the LAN.

Thanks a lot in advance :)

A:Win XP Pro, SP 3 drops internet connection randomly

Just to confirm, it is a WIRED connection, not a WIRELESS? Have you tried reinstalling the driver for your NIC?

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RELEVANCY SCORE 51.2

Over the past week my Internet has been dropping out after half an hour to an hour of being connected. I can't access any websites on either Internet Explorer or Firefox but MSN and downloads still continue to work. When I restart my computer it is connected to the Internet again but as this has to be done so frequently it gets very annoying.

I am running Vista but have never had these problems before. The other computers in my house are working fine and even my brother's laptop isn't having these issues even though it's the same model as mine. Does anyone have any ideas of what the problem is and how I could fix it? Thanks in advance.
 

A:Internet drops out randomly but MSN still works

I can't access any websites on either Internet Explorer or Firefox but MSN and downloads still continue to work.Click to expand...

Fully describe the IE and FF failures to access AND we must assume a connection to MSN is already established before the first IE or FF failure.

Try this sequence as documentation;
get a CMD prompt (run->cmd)
enter nslookup google.com
run MSN and IE/FF until failure
rerun nslookup google.com
If (b) retrurns IP addresses and (d) fails, then your DNS has been changed
 

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RELEVANCY SCORE 51.2

Hey,
We've had DSL for a few years, never had a problem. Recently got a stock NEC powermate, 2.6 with XP and hooked it up to our dsl (D-Link DSL-502T and D-link DSL-302G) modem via ethernet (the modem stores the user id, etc and the connections always on). It worked, for about an hour, and then come up with the famous "the page cannot be displayed". Thing is, it sometimes works, maybe for a minute, maybe for an hour, but always eventually drops out again. We've tried plugging the lead into our other computers, with no probs at all. Regardless of if it can find the page or not, it will always connect to the modem via 10.1.1.1 in the url. I've wiped all the spyware, cleaned out all the temp files etc., flushed the dns, used another modem, reinstalled the drivers, connected via usb instead of ethernet, changed cables, lowered security, raised security, deactivated firewalls, checked LAN and internet settings, with no effect. What gets me is that it sometimes goes fine, and then minutes later cant display the same sites. Restarting sometimes helps, sometimes doesn't. FTP uploads don't go very far because every few minutes it comes up with 'can't find FTP server' or similar. Any ideas?
Andrew
 

A:DSL drops out randomly, but always connected to modem

have your ISP perform a line check for noise and signal.
 

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RELEVANCY SCORE 51.2

After certain updates my online which is a wired connection drops & always re connects & the modem itself is fine. So its a Windows problem

A:Online Drops Randomly & Occasionally

Does it ever "drop" after booting up into Safe Mode with Networking?

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RELEVANCY SCORE 51.2

I hope somebody can shed some light on this matter as looking around the internet, there does not appear to be any confirmed answer to this problem.

A bit of background:-
I have a client who is has 30 machines that have been ok for the last 3 months.
That is, all except 1. This 1 particular machine would lose connection to the network randomly and sometimes running the Windows fix would fix the issue, other times, it did not. Even upon reboot it would not work sometimes.

This was then returned to myself for repair as we thought there maybe an issue with the motherboard NIC. So, the Motherboard was replaced but the problem still persisted.
Windows 7 Pro was reloaded a fresh and only the motherboard NIC drivers (latest available as of 5th June 2012) were installed. It was left to do Windows updates which completed ok. After a period of time, the yellow triangle appeared over the network icon identfying an issue. Again, running the windows fix on this seemed to fix it, but only temporarily as it seemed to come back after several reboots.
So rather than reboot, we left the machine on and it still came up with the same issue.
It seems to happen randomly not matter if the system is sitting there doing nothing or is being used to surf the internet.

After replacing all hardware and reinstalling Windows 7 on no less than 5 occasions, as well as running fixes recommended by Microsoft and various forums, the problem still pesists.

I have tried it on both our network and direct i... Read more

A:Randomly drops network connection

I have experiendced this also in the past. I dont know if this is suitable for your situation but have you tried setting the problem PC to have a static IP. In the past I have had similar problems and the only thing I could put it down to is that the router was assigning an address then the PC was losing connection. When the Pc requested a new IP address the router still registered it as having one so did not give it a new one. Setting a static IP address has always resolved this for me but as I said it may not suit your situation.

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RELEVANCY SCORE 51.2

Hi again everyone. I'm finally getting this laptop sorted out, but it still has one definite problem with wireless connectivity. It's an Acer Aspire 5810T with Vista Home Premium SP1, router is a Belkin.

Pretty much every time I bring it out of sleep, the wireless connection to the internet is lost. It loses internet randomly during normal use, and I can usually resolve that by disconnecting/reconnecting from the network. However, after sleeping that won't restore Internet access. I get a good connection to the network, but it's "Local Only." I also noticed I can't access my router via the browser either.

The Windows diagnose & repair thing says it's a problem with the modem or router and recommends rebooting those (way to pass the buck, Vista. :P) All other computers are running XP Pro never have this problem, never had it on my old XP laptop, etc.

I already updated wireless drivers by going into the device manager and selecting "Update driver software," and disabled the power saving option to "turn off this device to save power" for both network adapters. The router firmware is up to date. Help?

Note: I found this: http://www.chicagotech.net/netforums...asc&highlight= Not sure if it's applicable? Is it worth a shot?

Thanks everyone! I promise to give back to this forum after a few more months and I'm a Vista master.

A:Wireless Drops Randomly & After Sleep

Hi Mousetopher,

I too have had occasional weird problems after waking my Dell 1537 laptop running Vista Home Premium 64bit from sleep mode. Instead of sleep I've been trying hibernate mode instead. I created a desktop icon which I click when I want to put the laptop in hibernate mode. To try this, create a desktop icon. In the shortcut tab:

Target: System32\rundll32.exe PowProf.dll.SetSuspendState
Start in: C:\Windows\system32

I've also changed sleep to hibernate or shutdown in my power options.

So far so good,
Sky

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RELEVANCY SCORE 51.2

So, most of the time my ping (to my ISPs server) is ~15ms, when I upload/download it changes etc., but, I've noticed that when I use the internet I get disconnection spikes (highly noticable when playing League of Legends or doing anything that needs a constant connection). These disconnection spikes happen more frequently when there's an active connection (something's being downloaded/uploaded, eg. a game running).

I have figured out it isn't any of the routers causing the issue with tracert and pinging. (I pinged the first router, the 2nd and then only the IP to my ISP started having issues.)

This didn't always happen, but it does happen on WinXP and Win8 and my Android tablet.

Any tips? (And I know I should contact my ISP, but I like knowing how to deal with stuff myself.)

Thanks. :]
 

A:ISP drops connection randomly for a few seconds

BUMP.
Also posting a pic of my ping log.

(1 pix = 1 sec, the timeouts are 1 sec too, pinging my ISP directly)
The spikes upwards are disconnections.
 

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RELEVANCY SCORE 51.2

I have a computer running XP Home that has three user accounts. Two accounts work properly. However, when logging on to the third account, the screen resolution sometimes drops to 640x480 with 4-bit color. If I try to increase the resolution, it immediately drops back. If the computer is restarted, the resolution will be back to its normal value (1024x768 with 32-bit color). This happens randomly and does not seem to be a driver or hardware issue. No software had been installed when this problem started.

A:Screen resolution randomly drops

Would seem to point to a damaged user profile, IMO.

Copy Data from a Corrupted User Profile to a New Profile in Windows XP - http://support.microsoft.com/kb/811151

Louis

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RELEVANCY SCORE 51.2

So i currently have a MSI GT80 Titan running killer wireless 1525 network adapter and am constantly seeing network drops to the point where i get an exclamation mark over my wireless icon and no activity. Connection shows connected but no speed, only until i manually disconnect and reconnect. This has been happening since earlier this week after having the laptop off for a couple days and i'm sure some updates came in from Microsoft.

Steps I've taken already to resolve this:

1. Uninstalled killer wireless software suite and installed stand alone killer driver
2. Refreshed the PC with clean windows 10 install
3. All drivers are up to date including BIOS
4. Ran ccleaner along with registry side of it
5. Memtest shows no errors
6. Hard drives show no errors
7. Connected to LAN and no drops all day

I'm not sure what else to check as this is a fairly new laptop bought back in march and doing some searching on google showed some posts about people with the same issues (different laptops/hardware) thinking it was related to Windows 10.

This has me thinking a recent update is causing it..

any other things i can try please?

A:Wireless connection randomly drops

Guess this is a known issue, please delete this post moderators.

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RELEVANCY SCORE 51.2

Hi, I have a problem with my Dlink 1310 Wireless Router. For a while now it has been happening but it has finally gotten to the point where I am tired of it happening.

Few things I have noticed or have done.

1) Watched modem when this happens and never shows sign of droppage in internet
2) Updated Firmware for router, and while it helped increase data transfer rates, the problem still persists
3) Usually when this happens I will click the network icon on my laptop/desktop and will see that my router has disappeared from the list of available networks entirely, then returns a few moments later.
4) Distance to router does not affect frequency of this problem

Any ideas what is going on?

A:Router randomly drops signal...

How long has this been going on? What wifi card do you have in your computer? Have you updated the wifi card drivers? Do you have more than one computer in your house, and if you do, is it wireless, and if it is, does it also have this problem?

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RELEVANCY SCORE 51.2

After certain updates my online which is a wired connection drops & always re connects & the modem itself is fine. So its a Windows problem

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RELEVANCY SCORE 51.2

PLEASE HELP MY game is freaking lagging, im getting fps drops everytime, i usually get about 70-90 degrees celcius, and when i run my game fortnite. But when i dont it doesnt happen, but i still get lag in the game PLEASE HELP if u can, i usually get 120 fps and then it drops 60 fps and lower please help fortnite is my FAVOURITE GAME!!!!! you would know how i feel ! any tech people out there! please help! i can barely play !
 

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RELEVANCY SCORE 51.2

I don't know why its happening, but the motel i live in switched routers and now my internet on my laptop (Win7) goes out randomly, as well as the moment i try to download something. I have comcast and i think the motel is using a DL-524. I've tried static ip, DNS (4.2.2.2) and other random remedies, but to no avail. BTW i know it cant be the router because my brother, running on XP, is working just fine. Any logs you need I'm happy to provide, as long as you give me the prog to get it. Thank you so much!
 

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RELEVANCY SCORE 51.2

Recently, I switched ISPs from Fios to Comcast and I've been having more consistent issues with my internet on a wired connection. On Fios, the internet was completely stable, but with Comcast the internet randomly drops for a few seconds at a time. It can be fine for hours, then go out 5 times in the next 10 minutes. Just to be clear, when I say the internet drops, all of the lights on the router remain lit indicating the connection is fine, but my computer loses the connection.

With that being said, I'm not sure if it's directly related to switching ISPs. A comcast tech has said that signal levels are fine and the wiring shouldn't be an issue either.

Also, I haven't been able to confirm this, but the issue might be isolated to the computer that is on a wired connection. I can't seem to recall having any issues on devices connected via Wifi. Basically, the connection might be perfectly fine, but something may have happened on my computer recently that has caused these issues. However, I've ran scans to check for viruses, but they have all came back clean.

Are there any troubleshooting steps I can take to narrow down the specific cause of this issue.
 

A:Internet randomly drops for a few seconds.

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RELEVANCY SCORE 51.2

Hi. I have had my Laptop for about 2 years now. My laptop just recently began constantly droping my internet connection. I get no notifications from my laptop when it ocurrs. The Wireless icon says I am still connected and with no issues. But what ever I am doing states I've lost connection. It seems to continue having no wireless for a few seconds, then instantly does back to normal. I have brought up the task manager and watched the wireless performance and it seems to stop sending and recieving data when this occurs.   My network adaptor is a:Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter I have made sure to turn off the power saving mode on it, and i've trouble shooted it multiple times. The trouble shooter just resets it and states the problem is fixed, even though it still occurs. I have dried deinstalling and reinstalling multiple times, updating it, rerolling it, downloading the latest drivers from HP, etc. Nothing seems to be working.  Any help would be appreciated

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RELEVANCY SCORE 51.2

I've got a bit of a problem here....randomly, the sound volume for my programs will drop (e.g. my music player, any games i am running, etc).

No actual change in the windows volume control, or any volume control is done....the sound output just drops. Only way to fix it seems to be to restart the affected programs (e.g. my music player).

There doesn't appear to be any pattern to it, it just happens randomly.

Any ideas what is causing this?

Laptop is a Lenovo Y460P btw. Onboard sound, latest sound drivers.

A:Sound volume randomly drops

Hello Question2

Windows 7 automatically lowers speaker volume when it detects communication activity . You can turn this off though.

Navigate to:
Control Panel --> Hardware and Sound --> Sound --> Audio properties --> Communications tab

Select Do Nothing from the dropdown box. Apply & OK



Post back.

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RELEVANCY SCORE 50.8

This is a very weird problem. Starting from three days ago my laptop's wifi capabilities dropped suddenly. I hadn't dropped it or installed anything that could have caused it. I could get no WiFi unless I was in the same room as the router. Meanwhile my phone could get WiFi same as before all around the house.

I tried a system restore, updating everything and things like that. Today I noticed that the WiFi icon would show two bars just as the lid is opened but quickly changes to no signal. I figured out that if I angle the lid below 45 degrees and just before the display turns off, I get great signal strength just as I used to!

Now it is very inconvenient to use the laptop like that which is why I am typing this from my phone. Can you guys help me please I really needed to fill out lots of forms from that machine. Thanks in advance.

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RELEVANCY SCORE 50.8

Hi,I am Lenovo yoga 710 14" owner with artheros QCA614xA wireless cwrd. I am struggling with WiFi dropping. It drops randomly. I can notice that when I play games or watch TV online . It stops working for about 1 minute and then restarts and it's ok . Already updated driver  to the latest version . This is very annoying. Can You guys help me ? 

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RELEVANCY SCORE 50.8

I recently upgraded the machine with an SSD, fan, Middleton BIOS and clean Win10. The machine has no problem connecting to the network and internet with Ethernet. However, unplug and use WiFi, the machine will lose connection frequently and intermittently with both rendering the use of WiFi impractical. Intel WiFi Link 4965AGN is installed and no longer supported. The machine reports no problem with the it. Intel's website says the following: Intel® PROSet/Wireless Software and Drivers for Intel® Wireless WiFi Link 4965    Date: 17-Aug-2017 Version: Latest (Latest) OS: Windows 7, 32-bit*, Windows 7, 64-bit*, Windows Vista 32*, 3 more Windows 10 appears to not be supported? Any suggestions? Mark

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RELEVANCY SCORE 50.8

Hi all,

Got a bit of a weird issue here. I've owned my WAG54GX2 for about... 2 years maybe, and I've got no complaints all round. My usage hasnt changed nor any settings within this period.

However... Over the last week, for some reason the WiFi Connection gets destroyed. I've only seen it once at the point where the Wifi Light goes out (something i've never seen before) - but generally the 2 WiFi conencted PC's fail to keep the connection, they drop out, and fail to get an IP, and when they do manage to get 'on' the connection is terrible. In the mean time, I run wired on 2 boxes that have no noticeable issues at all. Its like the WiFi just gets totally jammed up.

I've tried my hardest to establish what has changed, what is new, whats different at night, and theres just nothing.

Turning off the router and back on seems to have no effect either.

I've attached some logs, I dont know what 99% of it means. But thought maybe someone here could shed some info by translating them.

the Anisdktool seems to be started a lot? normal?

and wns msg tcvd: no idea what thats all about?

ring full looks a bit "** alerting***" but no idea what this is telling me either.

This is super frustrating any insight would be great.
 

A:Wifi Drops at the end of a day

Does it happen more or less at the same tim every night?
What type of security do you have on it?
 

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RELEVANCY SCORE 50.8

Hey guys!

For a while now, my computers performance randomly drops down a lot. Mostly it is just the multimedia performance, as far as I can tell it, since the rest seems to work fine. It happens like weekly, and here is what I can notice:
- I can play one match of League of Legends without any lag, on stable 60 fps without a problem, but in the next match, it drops down to 30 fps at most, but typically it is between 10 and 20..
- for testing, I tried another game, Pro Evolution Soccer 2013, same performance drop...
- I can still watch any 1080p HD film without a problem
- closing every running app won't help
- the problem won't go away if I logout - login, so it should not be a user-related app running
- a reboot of the PC solves the problem, until it happens again
- ONLY a reboot seems to help
- in task manager, everything seems fine, CPU is on 20% at most(with loads of Chrome tabs opened)

I have no idea where to start looking, and what could cause it. Here are the specs of my system:

- Windows 8 Professional x32, MSDNAA license with the latest updates installed
- Core2Duo E6750
- 4 GB Ram
- Geforce GTS 450 1 GB

Any idea is appreciated, thanks in advance! cheers

A:Windows 8 performance randomly drops drastically

Out of curiosity, what are your GPU temperatures at when you notice the slowdown?

You can use this utility: SpeedFan - CNET Download.com

Make sure to check temps while your game is running at its slow pace. If it's anywhere in the mid-to-high 90s celsius, most cards will have a huge performance drop.

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RELEVANCY SCORE 50.8

Hey guys!

For a while now, my computers performance randomly drops down a lot. Mostly it is just the multimedia performance, as far as I can tell it, since the rest seems to work fine. It happens like weekly, and here is what I can notice:
- I can play one match of League of Legends without any lag, on stable 60 fps without a problem, but in the next match, it drops down to 30 fps at most, but typically it is between 10 and 20..
- for testing, I tried another game, Pro Evolution Soccer 2013, same performance drop...
- I can still watch any 1080p HD film without a problem
- closing every running app won't help
- the problem won't go away if I logout - login, so it should not be a user-related app running
- a reboot of the PC solves the problem, until it happens again
- ONLY a reboot seems to help
- in task manager, everything seems fine, CPU is on 20% at most(with loads of Chrome tabs opened)

I have no idea where to start looking, and what could cause it. Here are the specs of my system:

- Windows 8 Professional x32, MSDNAA license with the latest updates installed
- Core2Duo E6750
- 4 GB Ram
- Geforce GTS 450 1 GB

Any idea is appreciated, thanks in advance! cheers

A:Windows 8 performance randomly drops drastically

Out of curiosity, what are your GPU temperatures at when you notice the slowdown?

You can use this utility: SpeedFan - CNET Download.com

Make sure to check temps while your game is running at its slow pace. If it's anywhere in the mid-to-high 90s celsius, most cards will have a huge performance drop.

Read other 4 answers
RELEVANCY SCORE 50.8

Recently my notebooks stops communicating with the internet. I am browsing and all of a sudden the browser hangs for a while then says it connect find website. I check the Network settings and it shows I am connected to the wifi access pointWhen I run troubleshooting it is unable to figure out the problemIt happens randomly but when it happens the only fix is to reboot.Rebooting fixes it every timeI have another computer and it is able to connect to the internet all the time. It is definitely not the router or access point 

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