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Cannot hold a wireless internet connection (default gateway not available)

Q: Cannot hold a wireless internet connection (default gateway not available)

Hi I have a win 7 netbook that I recently got and for some reason it suddenly cannot keep a connection to the internet. It used to keep a connection before but now I keep getting the error the default gateway is not available about every ten minutes while connected which of course is very frustrating.

I've tried updating all associated drivers but apparently that hasn't changed anything. I've tried restarting the computer and tried different connections. I know its nothing to do with the internet connection I'm trying to connect to as other devices are able to keep a connection with no issue. Any suggestions for things I can try or any questions?

Preferred Solution: Cannot hold a wireless internet connection (default gateway not available)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Cannot hold a wireless internet connection (default gateway not available)

and welcome to the Forum

Lets take a peek at your network environment:


Power Cycle everything . . Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet.


Remove all the stored wireless network profiles and search for the network again.

How to Remove Stored Wireless Network Profiles for XP, Vista, and Windows 7

Then: check your browser's settings, remove any proxy settings if found here's how.


with the pc connected to the router, Click on Start . . Run . . type CMD

At the > prompt type type the following command: IPCONFIG /ALL

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

then please Download and run this Xirrus Wi-Fi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.

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i have no default gatway but have internet connection it wont let me use my other computer, but it used to i dont no whats going on can some one help me plz


A:i have no default gateway but have internet connection

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
Windows IP Configuration

PPP adapter T-Mobile UK:
Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

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Hello, I am having a somewhat bizarre, extremely frustrating issue. I can connect to the internet via wireless just fine, and everything will be hunky-dory for a while. After a while, however (this varies anywhere from a day to a week), there will be a small hiccup on the connection, and then something fails in the Acquiring Network Address stage. My computers will get an IP, but they will not get the default gateway or DNS server.

I say computers because this happens on both my PC and laptop. This issue does NOT, however, occur for anyone else in the household.

I have tried a plethora of fixes, from simple computer reboots to fiddling with all sorts of settings, and nothing works to reestablish the connection. My father has also tried fixing it, to no avail. I have to go and reset my router, which also interrupts TV service, because it is through AT&T U-Verse. Needless to say, this does not make other people in the household very happy, and I really shouldn't have to be resetting my router every couple of days like that.

My PC uses a Netgear WG111v3 adapter and is Windows XP. My laptop has on-board Wifi and is Windows XP Professional. I am not sure why I am the only person in the household that experiences this issue. Could certain programs like AIM be causing problems?

Any help would be greatly appreciated, thanks.

A:Wireless connection briefly drops, then will not grant default gateway or DNS server


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My internet connection keeps dropping, when I run the diagnostics it comes back showing the problem as the "default gateway is not available" and showing it being fixed, but then it will happen again a few minutes later. I have been Googling the issues in hopes of finding a solution but nothing I have tried from what I've found has worked. My laptop is a Toshiba Satellite L645 and I'm using a wireless connection to a Motorola SBG6580, this is the first time I've had this particular issue since purchasing the computer almost 2 years ago.

A:Internet Connection Dropping- Default Gateway not Available

Sounds like a router/modem issue to me.
Have you power cycled it lately?
Do you have a modem plugged into that motorola or is it a combo unit?

Read other 2 answers

Hi all

I am connected to a windows domain LAN and a 3G network adapter at the same time.

Now by default, the Computer connects to the internet via the LAN. Now at times the internet via the LAN is VERY slow, so I would like to override it with the 3G connection, so that all internet traffic goes via my 3G network, which is an entirely different network

The key is here that I do not want to disconnect form the LAN.

Thank you!

A:Change the default gateway to the internet to 3G connection

Hi DextrousDave!

Before I can advise a possible solution to your problem I need a couple bits of information first!

When you say you are connected to a Domain is that through a Windows Active Directory domain or are you connected to a workgroup? This is important to know as it can affect what DNS servers will need to be set up in order to complete this.

Secondly is the 3G connection able to connect to the network on its own through an ethernet cable with its own IP address or is it an adapter which must be connected to a machine via USB or another interface?

Many thanks for your co-operation,

Read other 3 answers

Hi all

I am connected to a windows domain LAN and a 3G network adapter at the same time.

Now by default, the Computer connects to the internet via the LAN. Now at times the internet via the LAN is VERY slow, so I would like to override it with the 3G connection, so that all internet traffic goes via my 3G network, which is an entirely different network

The key is here that I do not want to disconnect form the LAN.

Thank you!

A:Change Internet Connection Default Gateway

For the LAN use a static IP and leave the Default Gateway and DNS server addresses blank.

Read other 2 answers

I have Windows 7 on an ASUS computer.
I recently got a new router, and from then on I had this problem. I'm not sure if it's the router's fault or it was a coincidence that I started having this problem art that time.

I have full Internet Connectivity but No Internet Access/ Limited Access for Wireless Network Connection. I am on the internet right now with a cable so the Local Area Connection works fine.

I troubleshoot and get "DHCP is not Enabled" or "Default Gateway is not Available," or sometimes both. Other times it says it can't detect a problem but there's obviously one! But mostly the problem is the Default Gateway not being available and me not knowing how to fix it.

I go to CMD and run ipconfig/all, and DHCP is always enabled for Wireless so I'm not sure what the problem is for that.
DHCP and the Default Gateway both have the same number too.

I've tried changing my router's IP and Default Gateway numbers and inputting them in Adapter Properties ->Internet Protocol Version 4 TCP/IPv4 Properties but it does not work.

There was one time it did however! On that day, I had left the router unplugged the whole night the day before. I entered the IPv4 and two tries later, it worked! For about four days, the wireless connection was fine. Then it suddenly returned to Limited Access.

I've tried the same thing many times again but have not had the same luck.

Then I tried this into the Administr... Read more

A:Wireless Internet ConnectivityProblem - Default Gateway is not Available

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Running a Dell Latitude E6540 with Win 7. Wifi connection drops randomly. Trouble shooters no help, but ping test fails -says default gateway No responseHCP server. Usually, can reboot router and it works for awhile. This time nothing helps.

Have older version of same laptop sitting nearby, and they usually both drop wifi at same time. Not sure if it could be a Dell issue or not. Have also gotten message that there is an IP Address conflict but it gives no details. Any suggestions?

A:Internet connection keeps dropping - default gateway problem

sounds like a router issue

can we see an xirrus screen shot
Run Xirrus Wi-Fi Inspector
Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file to the faulty PC and install the program.
You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

enter you details
Download this file "DOWNLOAD WI-FI INSPECTOR Vx.xx "
( the site now appears to allow webbased emails like gmail, hotmail, outlook and yahoo now )

There is also a xirrus gadget, But that does not have all the fuctionality "DOWNLOAD GADGET Vx.xx

Alternative links - Use the links below
Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You will need to have NET Framework installed for the WiFi Inspector to function.
On windows 8 - (i do not have windows 8) but... Read more

Read other 2 answers

Hey everyone. I am trying to reset/find my DSL modem's password. Well, in order to do this, according to E-how, I have to know the number of the default gateway. So, I went into the command prompt and did all that the article said to do and lo and behold, the only thing next to default gateway is ::

What the hell is going on here???? I have a working Internet Connection as I am working from my computer right now! I can't figure this out. If anyone could please help me with this, I'd greatly appreciate. Anyway, I got some information from another related thread that I think you guys will need so here it is:

Command Prompt Log said:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


Pinging with 32 bytes of data:
Reply from bytes=32 time=70ms TTL=54
Reply from bytes=32 time=60ms TTL=54
Reply from bytes=32 time=61ms TTL=54
Reply from bytes=32 time=61ms TTL=54

Ping statistics for
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 60ms, Maximum = 70ms, Average = 63ms

C:\Users\AveMaria02>ping yahoo.com

Pinging yahoo.com [] with 32 bytes of data:
Reply from bytes=32 time=101ms TTL=56
Reply from bytes=32 time=91ms TTL=56
Reply from bytes=32 time=80ms TTL=56
Rep... Read more

A:I have no numbers listed by Default Gateway but I do have an internet connection

From the IPCONFIG /ALL portion of your listings:

Ethernet adapter Local Area Connection:
Default Gateway . . . . . . . . . :
Click to expand...

The IP address of your gateway (router) is and

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I want to do some port forwarding for a game I have but whenever I enter my default gateway ( into the internet, it loads for a while and then my connection to my router turns from "internet access" to "no internet access" and nothing comes up in the Internet window. I have to unplug and then plug in my router again to get it to work! I have a Belkin F5D8636-4 v2 router and Windows 7 if that helps.*
Please! Someone help!

A:When I try to bring up my Default Gateway, it fails and I lose internet connection!


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Wireless is working on one laptop but not the other.

Default gateway not showing when running command prompt, ipconfig /all

can you pls help

A:Wireless internet not working on one laptop - default gateway not showing

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My internet worked at home and I came to college and am unable to connect to the wireless interent. I poked around a while and realized that my computer was attempting to use a static IP, I removed that but still cant connect. ipconfig shows no default gateway.

Anyone have any idea?


A:Can't connect to wireless internet, ipconfig shows no default gateway

That is something you may need to speak to your Campus IT Dept. about.

Read other 8 answers


Before continuing, this is a thread that I currently have going, if you want extra details on what's been going on. I'll try to explain it quickly here:

My laptop won't connect to wireless Internet. Doesn't matter where I am, so it's not a router problem.
I've tried many things (can be seen on the other thread), and still can't get wireless Internet connection.

Before I go any further, I'm not great with computers, so any instructions, please, eaassyyy!

Now the weird thing is, when I'm in Safe Mode with networking, Internet seems to be working fine!
As you can see in the title, my Ping test is showing something is wrong.

I have no idea what to do here. I've been going through forums, tried the following:

- Changing wireless channel
- TCP/IP stack repair options
- Calling Dell (what a joke that was...)
- ran an ipconfig /all (see on the other thread through my forum link)
- removed Mcafee (using Windows Essentials), and when I did that, Internet worked for 5-10mins then crashed again.
- checked the Mac filtering settings on my router settings

Also, my computer crashed the other day (got a blue screen, shut itself down). I posted the details in the thread.

Finally, my great friend the moderator Etaf asked me to post this to see if I have a problem that this forum could help me with ... I read the 1st post, here is the mentioned information (I couldn't do #3 because I run on 64-bit):

Hijiack This (when I ran i... Read more

A:Wireless Internet not working / Ping Test: No Response: Default Gateway, DHCP Server

I forgot to put the link to my thread on the other forum:


Results for the other test (also see attached for the 2nd file) :


DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_29
Run by Pierre at 22:18:43 on 2012-02-20
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.6038.4227 [GMT -5:00]
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AER... Read more

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anyone know about this product? 3Com HomeConnect Home Wireless Gateway.

It's been working ever since I got it (it used to be used at my old workplace, and my friend gave it to me 6 months ago).

it has NAT, etc.

Router with NAT, DHCP, and Firewall turned ON.
Wireless hookups: win98SE machine
Wired hookups: this WinXPH machine with regular RJ45 cable
Crossover cable from cable modem to WAN port
Cable provider: Cox Communications

about 5 hours ago, it was working..i was just working on my site.

i turn off my computer, go take a nap ... then come back, and all of a sudden, internet doesnt work. my cable modem lights are on like normal. but my router says internet is not connected ... i can still browse my home network though ....

but i release all IPs. turn off computer, router, and cable modem. for test, since my cable lights are working fine, i plug my cable modem directly to my computer, turn on computer.

it finds the IP address fine, and my internet WORKS!!!!!!

i turn everything back off, plug cable to router like it was before, turn computer back on, and it DOESNT work!!

so the problem has to be with my router. but i do everything, redo all settings, perform system checks, restore factory settings, etc etc .... still doesnt work!!

i called the cable company, and they say to go check with the router manufacturer company. he tried helping me diagnos things a little bit even though i know he wasnt supposed to since they dont support anything with routers... Read more

A:3COM Home Wireless Gateway/Internet Connection not working

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I am having a internet connection issue. I have internet, but after a bit my browser, nor anything else, will connect to internet, even though it shows an active connection. If I troubleshoot or restart my pc, it fixes the issue till next time.

A:Internet Connection Keeps Dropping..."Default Gateway not available"

Quote: Originally Posted by Nattydread537

I am having a internet connection issue. I have internet, but after a bit my browser, nor anything else, will connect to internet, even though it shows an active connection. If I troubleshoot or restart my pc, it fixes the issue till next time.

If you can post the ipconfig/all from this machine it would be most helpful.

Read other 8 answers

Hi All

I've had Windows 7 for about 6 months, and have been getting an intermittent problem where my internet cuts out. The network icon shows a yellow exclamation mark and I have to right click on it and Troubleshoot Problems, which then resets/repairs the connection and everything's okay.

Here's some details from the troubleshooting report:

Network adapter Local Area Connection driver information:

Description . . . . . . . . . . : Realtek PCIe GBE Family Controller
Manufacturer . . . . . . . . . : Realtek
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 7.2.1127.2008
Inf File Name . . . . . . . . . : C:\Windows\INF\netrtx64.inf
Inf File Date . . . . . . . . . : 13 July 2009 20:37:30
Section Name . . . . . . . . . : RTL8168D.ndi
Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8168&rev_03
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 6
Physical Media Type . . . . . . : 14

I've found some posts on the net about this problem, and people have said it's a known issue with nvidia, but my network controller's Realtek.

Anyone have any experience of this?

Thanks in advance

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Hello, I've been lurking for some time now but just made an account to get some help with an issue I've been having.

Some basic info before I start typing
I'm using a wired connection through At&t Uverse, no idea what the router model is, run though ethernet cable through and through. No Anti-Virus software, although I did use Malwarebytes and AlYac in sync for a while, before uninstalling them part-way though the problem.

That's my ipconfig /all settings, the skype icon with the resetting symbol is how I know my internet has stopped working at the time

Soon afterwards, I'll right click my Local Area Connections under Network Connection in my control panel and click Diagnose, and this is what ends up happening. And thus my connection is fixed for a period of time.

The time it works seems to be fairly random, from instant disconnects to up to 2 hours of working time, but I've noticed that it seems to happen most often when I'm gaming online, playing Path of Exile or League of Legends. Most of the time, I'll also be skyping with someone on video chat, so that could have an impact on the situation.

This has been happening intermittently before as well, the rig itself is a 2 year old custom rig, AMD FX 8350 cpu, AMD Radeon 7870, and MSI 970A-G46 Motherboard. The earliest occurrence was about a year ago, the same issue sprung up for a week and never came back. This time around it's been doing so for about 2 weeks and nothing I've done seems to have fixed the issue.

It do... Read more

A:Losing internet connection "The Default Gateway is not Available"

Solved on my own?
Seems the splitter my family was using had a dead port on my end, so swapping my ethernet cable to another port and running another computer directly to the router seems to have fixed the problem. Will leave the thread open for a couple of days to see if the issue comes back again

Read other 3 answers

Hey all,

For a while now my internet would cut out randomly and to fix it I'd either have to troubleshoot it and wait or I'd have to restart my computer. When I troubleshoot it and it fixes, I get the message that "Default gateway is not available".

It didn't happen as ofter before but now it happens multiple times a day and I have no clue what to do about it or what it could be.

Thanks for any help you can provide!

If you need any other info let me know!


A:"Default gateway is not available" Wireless internet cuts out randomly

Welcome to Seven Forums,

Thanks for the ipconfig/all output, everything looks good. Can you also post a snip of the Xirrus Wi-Fi Inspector?
See the pre-posting guide here

Also, please post your Subscribed bandwidth.

Read other 1 answers

My PC connects to the internet fine on boot but inevitably, after a while, it loses connection. My other devices continue to pick up the connection fine but the computer either won't until I run the networking troubleshooter or sometimes this also cannot repair it and I have to reboot the router.

I have replaced the wireless card, updated the drivers, changed various router settings but nothing stops this happening. This is the diagnostic log I get from the networking troubleshooter - I am happy to provide any info that can help - I really want to fix this as I play online games so this is v frustrating!

Windows Network Diagnostics Publisher details

Issues found
The connection between your access point, router, or cable modem and the Internet is brokenThe connection between your access point, router, or cable modem and the Internet is broken
The network gateway is accessible, but Windows couldn’t receive network traffic from the Internet. Not fixed Not Fixed
Your broadband modem is experiencing connectivity issues Completed

Problem with wireless adapter or access pointProblem with wireless adapter or access point Detected Detected
Reset the wireless adapter Completed
Investigate router or access point issues Not run
Refer to Windows Help and Support for more information about wireless connectivity problems Not run

Issues found Detection details

6 The connection between your access point, router, or cable modem and the Internet is broken Not fixed Not Fixe... Read more

A:Solved: PC cannot hold wireless connection

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HELP! I have a Dell inspiron 6000 laptop. This thing is driving me nuts. Every time I shut the thing down I have to reset the wireless configurations. There has to be some other problem, I just can't figure out what it is.

A:Wireless Connection won't hold Configuration

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A couple days ago while my laptop would say I was connected to my network and had Internet access I couldn't even ping Google, even though I had been using Internet for the past hour or so. My roommate and my phone have no problem connecting to the Internet, it only seems to be my laptop. It's been on and off but it's getting worse now, I can only access the Internet through a wired connection while my roommate, his phone, and my phone have no difficulties. It says I'm connected with Internet access, but I can't access anything apart from something that's intra-network.
Any suggestions? I feel like it's my wireless adapter (built in) giving me problems, I've tried a system restore to before the problem started, it didn't work. I also uninstalled the adapter from device manager and restarted my laptop so it could install again. It did install again, but there hasn't been a change. I've also tried changing my IP address on the router.
My laptop is an Acer 5741G, the network adapter is a Broadcom 802.11n Network Adapter. The router is a linksys WRT54G v2.0.
Thanks for any suggestions.

A:Wireless Adapter Problem? Can't hold connection

Hello ravalos,

You might want to verify if you have the latest driver for your Broadcom WiFi adapter to be found from the Manufacturer's site.

If that didn't help please post an ipconfig /all output for review.

Also, please list all your AV/Firewall/Security Software installed.

Read other 3 answers

Ok, I'm trying to get a Windows 7 Home Premium 64-bit boot repair disk. I have all the reinstall disks to do a back to factory settings that was purchased from Gateway(Acer) but I do not have a boot repair disk to fix the "UNMOUNTABLE_BOOT_VOLUME"  on the BSOD.  I tried to contact Microsoft and provided the Product key on the laptop, but was informed that I would have to contact the manufacturer because it was a preloaded Windows 7. I think it is wrong of them not to help since it is their OS that is causing the problem. But none the less I tried contacting Gateway but after holding for an eternity and never actually getting a human only to be disconnected it is getting very frustrating!
  After finally figuring out how to reach the BSOD (never thought I would be glad about getting the BSOD)ha) to see the information it supplied. Then finally finding out for sure I have the 64 bit, all I need now is the Windows 7 Home Premium 64 bit, with out the Service Pack 1 attached to it. 
  Unless I have been misinformed on another site and I CAN use the 7 Home Premium SP1 to boot from. Will I mess up my chance of booting the laptop back to life and out of the endless loop if I use the SP1? I don't want to make matters worse since I do not think it was updated with the service pack before it got stuck looping on the Windows Error Recovery Screen. I still can not get to any files in any of the usual ways...as in F8 , Alt/F10 or any of the other way... Read more

A:Microsoft says contact Gateway, Gateway says hold... over 3hrs and counting!

You appear to have a legal product key, you can down load a copy of what you need from the site below.

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It has been acting up big time in the last couple days. The speed (Mbps) fluncuates up and down, and constantly disconnects me. I have tried resetting the modem, but it will still do it after some time. I have the newest filmware. Why did it just start acting up now?

It has got to be the placement of the router. I have it in its own room on the same floor as my laptop, but its on a desk about 3 ft high. Perhaps on the ceiling?

A:Wireless router unable to hold high speed connection

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It always disconnects me every 5 seconds. Why is that? Odd

A:Unable to hold connection in this one chat room with wireless router


Is it possible that a Mod is booting you?

Read other 3 answers

I'm running Windows 7- 64bit, comcast internet, netgear router. Ethernet connection.
So recently my pc started getting super slow, and my a/v was showing all these threats were being blocked. I went in to defense mode and downloaded many a antivirus/malware removal program trying to rid my pc of the plague. Along the way I installed a windows driver update for my display and since then my Internet has stopped working. I've tried the usual router/modem reset, disable/uninstall network adapter all to no avail. I also tried my pdanet tether from my phone and even though it says it connects the little exclamation point still mocks me on the connection status. I plugged my laptop into the same ethernet cable and it works fine so I'm crossing that off the list. No device conflicts.
I've tried system restore but no luck. No luck in safe mode with networking. I'm guessing it has to do with the default gateway being blank but I'm really at a loss.

If anyone can help me I would really appreciate it, I'm just about ready to format but I'd really rather not. Thanks for any help!

A:No connection/default gateway

Also to clarify, I don't have all those programs on my pc anymore. I deleted all the antivirus/malware programs to make sure they weren't causing problems.

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I have done a Google search on this. Problem is, nothing I have tried so far has worked permanently. I am not even sure if the problem is my computer or my network. So here it is:

I have an Acer Aspire laptop with Windows 8.1. My main modem is located downstairs in my house, with a laptop connected to it (it works fine, never any issues). Before, I had a router wired upstairs to connect my laptop to. Here's the problem - it doesn't matter if I am using a wireless or a wired connection, I get a limited connection. I will have Windows troubleshoot the problem, and it always says that the problem was that the Default Gateway is not Available, and it will say that it is fixed. However, this randomly happens over and over anywhere from 2 minutes to 20 minutes after I just "fixed" it. I have just recently tried running a wire across my house to plug directly into the modem. This worked for a while, but the same thing started happening. Keep in mind, there is also a laptop wired directly to the modem downstairs in my house. I believe (but I haven't checked this in a while) that if I connect to the WiFi from my modem downstairs, it works fine. Another twist - I'm pretty sure I had this same issue occur on the old laptop that I had. So I am just flat-out confused.

I have heard that this is a Windows 8.1 issue, and I have heard that this could be an ISP issue (I have Comcast, if it matters). I just have no idea what the problem is or how to fix it. I have been trying so man... Read more

A:Limited Connection - Default Gateway not Available

If it is always the same computer. Bad Network driver or third party Internet security software. If it is happening to a group of machines. Then it is a router issue.

Read other 3 answers

Hello, for quite some time now I have been experiencing constant drops in my wireless connection, as constant as every 1 minute. It is not often I stay connected for more then 15 minutes at a time. When I run troubleshoot the end report says varying messages, but mainly "Default Gateway not available" I am by no means experienced in internet but I would greatly appreciate some help.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Windows IP Configuration
Host Name . . . . . . . . . . . . : Brandon-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5B97 Wireless Network Adapter
Physical Address. . . . . . . . . : C0-F8-DA-54-EC-50
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a9d9:3c18:bb29:1cf3%12(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : November-14-13 1:13:41 PM
Lease Expires . . . . . . . . . . : November-14-13 2:43:44 PM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . .... Read more

A:Connection Dropping - Default Gateway not available

That is while the internet is up, I will post ipconfig/all of when it is down.

Read other 2 answers

Hello everyone, I'm hoping that you can help me. I've lurked this forum for a long time.
This is a wired connection to the router/modem and I have also tried it on a different router.
I'll give a short version, then the lengthy background and what I have tried.

Short version: Any download of any size seems to trigger the connection to be dropped until I launch the trouble shooter which then resets the local area connection and gives the message in the subject plus "Fixed".

I noticed this happening with videos (any - CNN, Vimeo, YouTube, MSNBC, whatever), and then decided to test it by launching a game (Guild wars 2) because I KNEW it needed a patch. Sure enough, as soon as the download started - connection lost. Downloaded an extensive PDF - connection lost.

If I maintain just a browsing connection for text, I don't SEEM to have a problem. I just know what absolutely triggers it.

Background - This is a custom built rig that has always been rock solid. It has been upgraded through the years. Two weeks ago, I started getting BSODs which happened at different times: 5 minutes on, an hour, a day... and the reasons were varied: PFN_List Corrupt, memory management, others. SFC Check and Disk Check both found all sorts of errors. In the meantime, I tested with memtest86+ and discovered my RAM was bad. So, I fixed that, and also did a Repair Install with Win7 SP1 (found through here, thank you) as my original disk was Win7, without SP1 and it would... Read more

A:Default Gateway Not Available - Connection keeps dropping

Welcome to Seven Forums,

Have you also updated the latest network adapter's driver? I don't know if I have missed this out in your post.

Have you changed the network cable? What category are you using? Cat5, Cat5e or Cat6? It is labeled on the cable itself.

Also, what type of network card or adapter are you using? make and model? Is this integrated or it's a PCI or PCIe card?

Read other 3 answers

Hi all,

Every 5 - 20 minutes on my CenturyLink home internet, I get Limited access internet only. Troubleshooting or turning on / off airplane mode typically solves it.

I tried Device Power Management (not allowing it to turn off the adapter to save power) but that hasn't helped. I disable / re-enabled the device (Intel Centrino Wireless-N 2230)
Windows IP Configuration
Host Name . . . . . . . . . . . . : Laptop-De-Holly
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 84-A6-C8-FE-82-CA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
Physical Address. . . . . . . . . : 84-A6-C8-FE-82-C9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : Sunday, May 19, 2013 12:09:23 PM
Lease Expires . . . . . . . . . . : Monday, Ma... Read more

A:Intermittent Wireless - Default Gateway Not Available

You're not alone, however as far as I'm aware no-one has managed to find out what causes it. I think this was the latest thread on the issue, but as far as I know is still unresolved:

HP Envy dv6 dropping the LAN and WIFI connection

Read other 2 answers


I'm having a problem with a wireless network, it's a public network, however I am pretty sure only a few people use it. I get it at random times, but happens quite often. Internet will cut off pretty often, with a 5 bar signal, and when I repair I get "Default Gateway is not available". Here's what I get when I repair and get that problem. I'm running Windows 7 64bit, Belkin USB N, and that's about it.

Details about network adapter diagnosis:

Network adapter Wireless Network Connection 9 driver information:

Description . . . . . . . . . . : Belkin USB Wireless Adaptor
Manufacturer . . . . . . . . . : Belkin International, Inc.
Provider . . . . . . . . . . . : Realtek Semiconductor Corp.
Version . . . . . . . . . . . : 1086.33.917.2010
Inf File Name . . . . . . . . . : C:\Windows\INF\oem30.inf
Inf File Date . . . . . . . . . : Wednesday, September 29, 2010 11:01:44 AM
Section Name . . . . . . . . . : RTL8192su.ndi
Hardware ID . . . . . . . . . . : usb\vid_050d&pid_945a
Instance Status Flags . . . . . : 0x180600a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9

Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
Interface GUID: 4267f193-028b-4fe4-83ad-882226d1f05d
Interface name: Belkin USB Wireless Adaptor
Interface type: Nativ... Read more

A:Wireless Default Gateway problem

Bump for any help, would be awesome.

Read other 1 answers

Hey all,

I have a wireless usb belkin adapter and am trying to connect it to a netgear router.

1) I get an address via DHCP
2) I can ping the router


1) Cannot access the web interface of the router or any other site, cannot ping google etc
2) No default gateway is given to my card.
What I have tried so far:

1) Its not a router issue as this seems to occur on other wireless networks. And the machine I am using at the moment is wirelessly connected to the router.
2) I have tried to manually enter an address (gave a exception to the router for the IP) and also gave it the DNS and gateway address - no luck.
3) Turned of all firewall and AV.
4) Everything is up to date.
5) This wireless card was working fine on thursday on a different network, a belkin - belkin network, but one of the networks i have tried since then is a Belkin based network.
Im lost on this one! Must be missing something but im not sure what.


Windows IP Configuration

Host Name . . . . . . . . . . . . : mesh
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter VMware Network Adapter VMnet8:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8
Physical Address. . . . . . . . . : 00-50-56-C0-00-08
Dhcp Enable... Read more

A:very odd wireless issue - default gateway

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So I have had this problem for several days and it is starting to frustrate me. I lose connection to internet randomly. It can be as frequent as every few minutes, or it can happen once in a day. I fix it by clicking "troubleshoot problems". It resets something, and fixes it for some time with a message: The default gateway is not available.
Any suggestions? Here is a screenshot of my ipconfig/all. Btw I don't use a router.

A:Randomly losing connection/ default gateway not available

Since according to your image file attachment it appears that your PC is using a publicly addressable IP Address, we can only assume that you are plugged directly into the device that was provided by your ISP. If that is not the case please advise in future posts. Otherwise perhaps this issue would better be addressed with you provider. Perhaps a call to them might help in determining if they have any known issues with Windows 7 OS, or the presence of an IPv6 device on their network, or issues with Gigabit Network Cards and their provided device, etc. The DHCP lease times are relatively short (2 hours) this may be exacerbating the problem by I wouldn't think so provided everything else is working optimally. Additionally I would seriously consider disabling NetBIOS over TCP/IP on such a network just as a precaution.

Read other 1 answers

Here's the story.. My roommate's computer, both of our phones, my 3DS, etc., can all connect to the Linksys Router, but my laptop has issues galore. It will connect, but I'll randomly lose connection. Sometimes it'll reconnect right away, but a lot of the times it will connect with limited availability. Its almost as though it gets stuck on "Identifying..". When I run diagnosis it mentions default gateway issues a lot, and occasionally IP Configuration.

Sometimes all the NETSH reset stuff (winsock, ipv4, etc.) will get it back up and running, but not always.

Here's the weird part: This router (our apartment) is literally the ONLY connection I've had problems with. If I go anywhere else I can easily connect.

Here's my ipconfig/all: (I think while I was tethered to phone)


Windows IP Configuration

Host Name . . . . . . . . . . . . : Demon
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 5300 AGN #2
Physical Address. . . . . . . . . : 02-24-CD-3F-57-45
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e18c:d55b:8d77:4168%26(Preferred)
Autoconfiguratio... Read more

A:Linksys Connection Woes - Default Gateway, DNS, etc..

You might want to try using the latest drivers from Intel dated Dec. 17 2013, the top linked driver is the "driver only" without the connection software, try uninstalling the driver and Intel connection software from "add remove programs" then install only the driver.

If this driver don't help you may want to consider updating the firmware on this router since it appears to be the only router you can't connect to consistently.

Read other 9 answers

Hi everyone-
I am having a very annoying problem while on my laptop with my internet connection. I will be connected online via wifi and the internet stops working. I trouble shoot the problem via windows and it says the default gateway is not available and it fixes the problem and voila internet working again. Every once in a while it also will talk about the connection point not working and it resets during trouble shooting and its fixed again. Its getting to be very annoying because when I first purchased the laptop (less than a year ago) it wasn't a problem, but now it happens every 10 minutes or less (ever since I moved)! I have tried re-installing the drivers, making sure my computer had been updated and turning off my Mcafee firewall- none of the options made it work correctly. My computer's internet doesn't work, but the other laptops that use wifi work just fine still, so I know its just my computer. I know there has been a few posts about this problem, but I still haven't been able to find a solution for my computers problem yet. I was hoping for more technologically advance help than I can figure out since I've reached my last idea option. Any help or ideas would be helpful and greatly appreciated- thanks in advance!!

A:default gateway causing connection problems

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Firstly i have searched this forum plus other sites on the internet and cannot find a solution that works for me.
I am using an ethernet connection to my router (Netgear WNR2000 supplied by virgin media). I am running windows 7 professional (i have just reinstalled and this is when the problems started, before everything was fine).
I have an ASUS Formula Crosshair II motherboard and im using the onboard ethernet port, which is nvidia/nforce.

Every so often, seems to be random timing, my LAN connection will drop and when using the troubleshooter it says no default gateway was found and it fixes it. Then i can be ok again for a little while. As mentioned above this only started when i reinstalled windows 7. My old installed worked fine.
I have tried reinstalling/updating the drivers, i have also tried letting windows choose the drivers, both have the same result.

In the event logger when i get disconnects i get an error similar to this:

Log Name: System
Source: Microsoft-Windows-DNS-Client
Date: 17/04/2011 12:06:29
Event ID: 1014
Task Category: None
Level: Warning
Computer: ALEX-PC
Name resolution for the name imap.googlemail.com timed out after none of the configured DNS servers responded.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<Provider Name="Microsoft-Windows... Read more

A:No Default Gateway - Ethernet connection keeps dropping

My first reply did not post properly, so this is the shorter version because I am lazy and I do not want to retype

i had the same thing happen to me a month ago after changing routers.

Hard Reboot (press and hold reset buttons for 90 seconds , differs per device, then unplug everything and rework your ethernet jacks too after your reset your devices)
*Modem (remove battery if there is one,press and hold reset buttons for 90 seconds , differs per device )
*Router (press and hold reset buttons for 90 seconds , differs per device)
also try this if you dont want to call your ISP for a new IP
*then unplug everything and rework your ethernet jacks too after your reset your devices

Another method would be winsock reset and the following below
ipconfig /flushdns
ipconfig /release
ipconfig /renew

if that doesn't work, call your ISP and they will fix the problem

Sorry for the quick reply with lack of depth. gotta go to work.

Read other 4 answers

Hello , I am experiencing connectivity issues with the internet ,the problem is with the wired connection, sometimes I have a good connection and then I will lose the connection to the network and after I run Windows Network Diagnostics it re-establishes the connection and says that the problem is that 'the default gateway is not available'.


A:Default gateway is not available for my Local Area Connection.

then it's a problem with your Router/ISP. Call them and tell them that your connection is flaky. It might be caused by an exposed wire or outdated router.

Read other 2 answers

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::a843:4ed6:a1d2:3540%11
Autoconfiguration IPv4 Address. . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :

I cannot connect to the internet. How do I fix this?

A:I have no connection-specific dns suffix or default gateway

Start by deciding how you would like to connect the computer to a network--by dial up or ethernet or wireless or by USB to a USB broadband modem.

Then you have to find a public hotspot or contract for service from an Internet Service Provider.

Read other 1 answers

I had a previous thread with my Windows 8.1 OS
(8.1 - Wireless Adapter shuts off)

I thought it was solved, but after a couple of days, it happened again.

I reformated my System Partition, installed a clean Windows 8 Pro version (Because i didn't had the problem before i upgraded to Win 8.1) and now i have the same issues.

Installed the latest drivers from Intel (Didn't fix it)
Installed the drivers that came with my laptop for windows 8 (Didn't fix it)
Disabled the Power Management setting to turn of the adapter
Changed my DNS (Because i was also getting the 'Default Getaway' problem (Didn't fix it)
Did the DISM thing, nothing

I'm starting to think that this is a problem on the Hardware Level?

I could try to go back to Windows 7, but i'm afraid i'll have the same problem...

A:Windows 8 - Wireless Disables itself, default gateway,..

Well you could always try installing the driver from the Device manager.

1. Download the zip drivers from the link:
2. Extract the files.
3. Find the "data" folder and extract "Drvl1".
4. Uninstall the previous driver.
5. Install from the device manager, directing the path to the extracted "data" folder.

Read other 8 answers

So I had just finished building and setting up my new rig yesterday and today I got a Netgear adapter. I installed everything and it went fine until it started going in and out giving me the "Default Gateway" error. I searched for what is now 4 hours and tried every solution possible, but I cannot seem to fix it. I will provide any information I can, just tell me what you need.

A:Netgear N300 Wireless Adapter Default Gateway is not Available

Welcome to Seven Forums,

When you installed the driver for your Netgear wireless adapter, did you download the latest driver from the Netgear's site?

Please provide an ipconfig /all for review.
Click on Start button then type cmd , see on the top right click on it and choose Run as Administrator. From the black screen, type the word ipconfig /all and press enter. Right click on the black screen or Command prompt then choose Select All and Paste the results on your next post.

Read other 9 answers

Hi all,

I'm having a problem which has got even my ISP stumped!

Basically, I'm using a broadband modem, which appears to be connecting fine, with all the required lights being on. My ISP says that, from their end, everything is perfect. Even my laptop shows Local Area Network as connected.

However, for some reason, I am not able to access the internet. I was able to use it till last evening, but suddenly the internet stopped working. On Google Chrome, it says that there is no DNS or something.

Subsequently, when I tried to access my modem settings, it shows as 'webpage not available'. I then noticed that there is no default gateway! I was able to access it the day before, but now I can't.

A tech guy from my ISP had set the IP address and DNS manually (just mentioning this, in case it may help).

Can anyone please help in this regard? Any help would be greatly appreciated. If additional information is required, I can provide it.

Thanks a ton in advance!

A:No internet, no default gateway!

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Hello everyone!

Not so long ago, my girlfriend had a power outage and after that, her net never returned.
I've been looking to find the cause of the problem, thinking it was only Comcast network that had died for a little moment.
The internet was lost yesterday around midnight. It gives no Wifi Signal, nor ethernet, so I am guessing it is not only a computer problem.

So I checked around the internet to find what could be the problem. Since I cannot be there physically to check it out myself, I had to monitor her. Suposely unplugging, waiting 30 seconds, and replugging the power into the modem did not do anything. The lights are on, and seem fine.
Plugging the modem straight into the computer also dosen,t work.

On the computer itself, there is no default gateway, and when she tries to type ipconfig /reset, it gives an error message: "An error occurred while renewing interface Local Area Connection : An operation was attempted on something that is not a socket."
So I was thinking maybe it could of been a Winsock error?

I'm rather confused of what to do right now to solve the problem.
Thank you very much for your consideration and future help!

A:No default gateway nor internet

Is the following summary of my interpretation correct?

She has Comcast internet service, a modem and router or a modem/router combo, and no more than one device (a computer) with ethernet or Wi-Fi capability.

When connecting an ethernet cable between modem (or modem/router?) and computer does the ethernet LED light on the modem? On the computer?

In Device Manager under Network Adapters does the ethernet appear as "OK"? Same question for the wireless.

It would probably speed trouble shooting considerably if another device could be used to check the router's ethernet and/or Wi-Fi or if the computer could be tested on another network.

Read other 5 answers

Hi folks,

I don't mean to be rude by signing up just to ask for help, but I'm kinda struggling. You might be familiar with this issue already but by internet is dropping out frequently, displaying as 'Limited' with no access. Running troubleshooter fixes it by resetting the network adapter, tells me 'the default gateway is not available', and it works for a while until it opts to drop out again. It's a little irritating. I've had to rewrite this post because the connection dropped while I was typing and I submitted without realising.

I'm using a Lenovo Z585, which has a wireless Broadcom 802.11n Network Adapter. I've seen several topics about the same issue on this very forum, but unfortunately none of the offered solutions have worked for me. I forget everything I've tried as I've been at this over a year and only just decided to ask for help, but I've done the following recently;

*Made sure that 'allow the computer to turn off this device' is unchecked in Power Management.
*Updated the adapter's manufacturer drivers to the most modern version, and also the Microsoft option (connection drops entirely and forces a roll back in both cases). Current driver is dated from 2012.
*Manually entered the gateway IP (though there's a fair chance I did this incorrectly)
*Restarted the DHCP service

If anybody has any further potential options, I would be most grateful.
Here's my full ipconfig if it's required.

Windows IP Configuration

Host Name . . . . . . . . . . .... Read more

A:Internet Dropping, 'Default Gateway is not Available'

Forget everything you posted, along with the unneeded ipconfig info. Really what is going on (give the short version)? Open up Cmd and post the output of "netsh wlan show all". You need to copy the output, and then save it to a text file, so that you can post it into a post.

Also what is the manufacturer & model of the Gateway you are using?

Read other 9 answers

So I have a 64 bit of windows 7, and since yesterday I started having the default gateway problem. My computer will connect to my wireless for about a minute or two, and then fall to limited network access. I can troubleshoot the problems, and it will come up with several different responses after fixing the issue. The repairs will last about a minute or two before falling again. I have read on other threads about very similar problems, but I don't understand how to fix the issue. I have a shared CISCO DPC3825 DOCSIS 3.0 router serviced by Cox broadband internet. I do not have AVG or McAfee (I heard those were common issues here,) and I had just restored my computer to factory settings today, hoping to fix the problem, to no avail. The problem persisted before and after the factory reset. (though it has only been an issue, as far as I've noticed, since yesterday.) I had been connected to this internet with no problems for weeks now previously.

I looked on another thread about this and they said that wifi miniports and tunnel adapters aren't helpful, both of which I have, but I don't know how to get rid of them, or which ones to get rid of.

I am able to connect to the internet on this computer via tethering from my phone so I'm not sure whether it's the router or my wireless adapter.

I don't know much at all about the deep inner workings of wifi so if you could make responses as simple as possible, I would appreciate it alot. (sorry in advance, haha.)

Okay so her... Read more

A:Fickle Internet - Default Gateway is not Available

I've got roughly the same issue so I hope there's help coming!

Read other 1 answers


I have a Toshiba (Windows 7) laptop with a Realtek RTL8191SE Wireless LAN 802.11n PCI-E network card.

Lately I have returned home after travelling for a few months only to find that whenever I'm in my bedroom, my Internet will disconnect for no reason and whenever I troubleshoot problems it fixes itself and says the error was "Default Gateway was not found" Only to happen again 30 seconds later!

Sometimes it is fine for almost an hour and sometimes it disconnects 10 times in 5 minutes!

This hasn't happened anywhere else (and I travelled all around the US/Canada using various WI-FI connections) and it only happens in my bedroom! If I walk into the next room it works perfectly without disconnecting at all.

Does anyone know what the issue could be?

- I'm pretty sure my network card is updated
Windows IP Configuration

Host Name . . . . . . . . . . . . : Steve-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11n PC
Physical Address. . . . . . . . . : B4-82-FE-17-E3-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::bd5a:d29b:fc36:8876%17(Preferr... Read more

A:Internet Disconnects: Default Gateway!

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i type in CMD in search menu and i type in ipconfig all i get up defual gateway .....

i type it in my web browser and it says:
Sorry, Google Chrome can not connect to
Try to reload: 10-0-0-138
Search on Google:

Google Chrome - Why is this page?
© 2012 Google - Google Home

so what is my problem?? and i have tried to restart my router and diden work i have also tried on another computer and it diden work
here is my cmd ipconfig
C: \ Users \ Krister> ipconfig / all

Windows IP Configuration

Host Name. . . . . . . . . . . : Krister-HP
Primary DNS Suffix. . . . . . . :
Node Type. . . . . . . . . . . . : Hybrid
IP routing enabled. . . . . . . : No
WINS Proxy Enabled. . . . . . . : No
Search List for DNS Suffix. . . . : Lan

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix: lan
Description. . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 78-E7-D1 CD-B3-F6
DHCP enabled. . . . . . . . . . : Yes
Autoconfiguration enabled: Yes
Link-local IPv6 address. . . . : Fe80 :: 796e: 6dc0: 75a8: f082% 10 (Preferred)

IPv4 address. . . . . . . . . . . : (Preferred)
Subnet Mask. . . . . . . . . .:
Lease. . . . . . . . : 19 April 2012 2:38:15 p.m.
Lease expires. . . . . . . . : 22 April 2012 10:35:47 p.m.
Default gateway. . . . . . . . .:
DHCP server. . . . . . . . . . . :
DHCPv6 IAID. . . . . . . . . . . : 242804689
DHCPv6 Client DUID. . . . . . ... Read more

A:cant connect to my default gateway on internet

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C:\Users\Gio>ipconfig /all


Windows IP Configuration

Host Name . . . . . . . . . . . . : Gio-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : A0-B3-CC-BF-1C-EA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Ralink RT5390 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 08-ED-B9-41-B3-DA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::783e:38fc:2cea:b720%11(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : Sunday, January 12, 2014 3:41:10 PM
Lease Expires . . . . . . . . . . : Sunday, January 12, 2014 5:19:26 PM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 235466169
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-40-FE-D6-08-ED-B9-41-B3-DA

DNS Servers . . . . . . . . . . . : 68.10... Read more

A:internet keeps getting lost. Default gateway is not available

Try power cycling your equipment first. Unplug both the router and modem for about a minute or so; then reconnect the modem first and let that boot; then do the router and let that boot. Doing this should hopefully refresh all your connections. If that does not do anything; check for firmware updates for your router and possibly the modem as well. Try these things and report back if it doesnt do anything.

Read other 1 answers