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I have encrypted my files with microsoft encryption and also encrypted my certificate.ptx files

Q: I have encrypted my files with microsoft encryption and also encrypted my certificate.ptx files

Hello everyone here
Seem like I am and idiot to it's seem funny it's like lock the door and then throw the key to that room.
I was wondering whether how can I open certificate.ptx file if it's already encrypted. I suddenly found a video on youtube
about encryption thing that can be done by CMD i have no idea what is about just try and follow it i'm not really know
that all the files that save on my desktop are being encrypted automatically. I saw windows asked to save the certificate then I save it on my desktop later on my PC error so I move all my files on desktop to external drive and do Windows reset tool completely
reset. And I've just noticed I can open all my files which I back up :/
Please if somebody have solution please let's me know. Now i'm stuck with all my files like 120Gb :/
Regard,
Sela

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RELEVANCY SCORE 200
Preferred Solution: I have encrypted my files with microsoft encryption and also encrypted my certificate.ptx files

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 122

Was unable to access my encrypted XP data files after clean installing W7 onto the same machine. Fortunately found a certificate key on an old backup. Don't want to mess this up again so looked at certmgr and am unclear as to where to import the key to??

There's lots of info on how to encrypt your files but not much on how to properly import a certificate. Where should it go so I can access all my files?

Appreciate your time,
Lorlin

A:How to correctly import certificate key to read encrypted XP files

Hello Lorlin,

If you mean for a EFS certificate, then this may be able to help.

Encrypted File System (EFS) Certificate Backup

Encrypted File System (EFS) Certificate Restore

Hope this helps,
Shawn

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RELEVANCY SCORE 118.4

I know I have been hit by CryptoWall. I do however seem to see something that I have heard shouldn't be the case. I am hoping that this is a good sign. I have files that are duplicated but it seems that the original file is still there. ex.
 
Kidz Club.jpg   
 
AND
 
Kidz Club.jpg.5aa
 
Problem remains the same both files are encrypted. Didn't know If this has been reflected in other forums and is something that is recoverable.
 
A response would be appreciated
 
Thanks for all you guys do.

A:Files encrypted but both regular and encrypted files remain.

A repository of all current knowledge regarding CryptoWall is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQReading that Guide will help you understand what CryptoDefense does and provide information for how to deal with it and possibly decrypt/recover your files. At this time there is no fix tool for CryptoWall.There is also a lengthy ongoing discussion in this topic: CryptoWall - new variant of CryptoDefense. Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion....from the above topic.CryptoWall victims,If you are thinking about paying the ransom, have decided to pay, or want to help test a few things for me, Please email me at [email protected] or PM me first.There may be other options for you, or can receive assistance with the infection.Nathan (DecrypterFixer), Security Colleague Post #273ThanksThe BC StaffNote: Although this infection has numerous similarities to CryptoLocker and CryptorBit, there is no evidence that they are related other than that they do the same thing.

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RELEVANCY SCORE 101.6

Hey Everyone,

I am having a huge issue at the moment where our shared files are being encrypted by a virus/trojan. This incident started this morning and was discovered in the afternoon but unfortunately most of the files (around 20-40 GB) were encrypted by this virus. The infected files are Pictures, Excels, Words and PDFs and the processes that likely were responsible for the encryption were shutdown and moved to a temporary folder.

The suspicious processes that were running were:
hovynqoruhup.exe
ynecyc.exe
heap.exe
Heogbawcyhobbb.exe

Using ESET Anti-Virus, they are identified as:
Kryptik.BORN
Kryptik.UDL
Kryptik.BOSI

My question is - how can get my files back?? (I do have some copies of the original files before encryption)
- Are there decrypters out there for these viruses?

I believe this is something that many of you guys here have seen and experienced, if you could share your solutions I would very much appreciated.

Thanks!

-T

A:Files Encrypted by Trojan/Virtus, Looking for ways to decrypt files

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------------------------------------------------------

Unfortunately, at this time there is no way to decrypt those files without paying the ransom.

To prevent more files from being encrypted, disconnect the infected computer from the internet.

If you haven't already, when you disconnect you may be presented with a screen from the malware writers telling you to pay to get your files decrypted.

Do not run any malware removal tools unless asked by me.

We may be able to recover some or all files from your Shadow Volume Copies, unless the infection has already deleted them.

Do you have another machine that you can use to download the tools to USB drive and transfer them to the desktop of the infected computer?

If so, we want all our members to perform the steps outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post/attach the logs in your next reply.

If you have trouble with one of the steps... Read more

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RELEVANCY SCORE 101.6

Hello,

I am a technology consultant helping my client with a very infected pc- I have full remote access to the box and he is available if I have to run something on the box with no network.

His pc became infected with some ransomware scam - the main txt file reads:
 

Your documents, photos, databases and other important files have been encrypted
with strongest encryption and unique key, generated for this computer.

Private decryption key is stored on a secret Internet server and nobody can
decrypt your files until you pay and obtain the private key.

If you see the main locker window, follow the instructions on the locker.
Overwise, it's seems that you or your antivirus deleted the locker program.
Now you have the last chance to decrypt your files.

Open http://43qzvceo6ondd6wt.onion.cab or http://43qzvceo6ondd6wt.tor2web.org 
in your browser. They are public gates to the secret server. 

If you have problems with gates, use direct connection:

1. Download Tor Browser from http://torproject.org

2. In the Tor Browser open the http://43qzvceo6ondd6wt.onion/
Note that this server is available via Tor Browser only. 
Retry in 1 hour if site is not reachable.

Copy and paste the following public key in the input form on server. Avoid missprints.
6K4VBU7-5F45EMO-RDHIDWD-2NUDTWJ-FFZEMGH-2XN24LO-ST2ZTV3-HN2YDM2
UUA2W7C-S6WQGQY-CDANXRT-IHHNKUD-P7GTI7D-TWP3L2M-23R4NW4-TAYTSBX
UAR6HNU-J55JLSN-BAJ6CI3-TOIORZV-XM373T2-SMFTJ7E-HSECWDG-TR22W... Read more

A:Help! Hijacked Files Encrypted - all files renamed with .askyneh (ransomware sca

Hi there,
It appears that you have been infected with CTB-Locker - and unforunately it is a very real ransomware.
Please read below for more information.

The newest variants of CTB-Locker typically encrypt all data files and rename them as a file with a 6-7 length extension with random characters. The newer variants also do not always leave a ransom note if the malware fails to change the background, like it generally does. Compounding matters, the newer CTB-Locker infection has been seen in combination with KEYHolder, TorrentLocker (fake Cryptolocker) or CryptoWall ransomware. Unfortunately, there is still no known method of decrypting your files without paying the ransom and with dual infections, that means paying both ransoms.
A repository of all current knowledge regarding this infection is provided by Grinler (aka Lawrence Abrams), in this tutorial: CTB Locker and Critroni Ransomware Information Guide and FAQ
There is also an ongoing discussion in this topic: CTB Locker or DecryptAllFiles.txt Encrypting Ransomware Support & Discussion.

If you have any questions, it is best that you post in the discussion topic mentioned above.
To avoid confusion I have asked a Moderator to close this topic. Good luck.
Regards,
Alex

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RELEVANCY SCORE 100.8

Hello,
System is a Toshiba Satellite L755-S5353 Windows 7 Home Premium 64-bit. Intel Pentium CPU B950 @ 2.10GHz 4GB RAM.

This laptop came into my shop with the FBI screen. After making full backup and scanning with Malwarebytes, Superantispyware, and Symantec Endpoint Protection on my "Server" I was able to actually use the laptop again. But when i go into my documents everything has a .html file extension.

If it is a word document, the file looks like this: "xxxx.docx.html." When I try to open the file it opens up Internet Explorer with a Decrypt Protect screen. Which I know is fake because it is asking me to pay a fee. The link it opens is http://mblblock.in/index.php. I tried to remove the extension but when i try to open the doc or jpeg is says it is corrupted.
Also ran rkill which found nothing. The Antivirus on the machine is McAffee.
I have looked at the backup i made before i did anything and still can open those files from the backup.

I completely reloaded the machine because my customer was in need of the computer. I do have a full backup and still have access the files I want to get back.

Any help would be appreciated!

Mitchell
 

A:Ransomware encrypted my files. All files have .html extension

decmblblock.exe Download Link!!!! This tool fixed the problem!!!

I downloaded the tool and ran it. I removed all the folders it wanted to search except the external i have the back up on. Took around 30 minutes to complete and could view those files again. All word docs, jpegs, and audio files work again.

I notice now i have duplicates of all files. One with the file extension .html(BAD) and one with the actual file extension(GOOD). Now all i have to do is delete the bad files and everything will look like normal again.
:NOTE:

I ran this tool from MY computer. I plugged the backup drive into my computer via USB Adapter
 

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RELEVANCY SCORE 100.8

Hello,
System is a Toshiba Satellite L755-S5353 Windows 7 Home Premium 64-bit. Intel Pentium CPU B950 @ 2.10GHz 4GB RAM.

This laptop came into my shop with the FBI screen. After making full backup and scanning with Malwarebytes, Superantispyware, and Symantec Endpoint Protection on my "Server" I was able to actually use the laptop again. But when i go into my documents everything has a .html file extension.

If it is a word document, the file looks like this: "xxxx.docx.html." When I try to open the file it opens up Internet Explorer with a Decrypt Protect screen. Which I know is fake because it is asking me to pay a fee. The link it opens is http://mblblock.in/index.php. I tried to remove the extension but when i try to open the doc or jpeg is says it is corrupted.
Also ran rkill which found nothing. The Antivirus on the machine is McAffee.
I have looked at the backup i made before i did anything and still can open those files from the backup.

I completely reloaded the machine because my customer was in need of the computer. I do have a full backup and still have access the files I want to get back.

Any help would be appreciated!

Mitchell

A:Ransomware encrypted my files. All files have .html extension

You need a cryptography specialist! never had a ransomeware case before. Looks like a real mean piece of malware! Encrypting all your docs and wont give them back untill you pay...

It's ruder than hard disk failure!

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RELEVANCY SCORE 98.8

Hi,
 
My company has contracted a ransomware on a computer that was attached to a virtual drive on a server. Although the server couldn't get infected, its virtual drive files (which is a repository) got encrypted.
 
Since I have a couple of files that I had backed up and therefore have the original copies, does a program exist whereby I could load the original file and the encypted file and the program deduces the private key so that it can decrypt the rest of the files?
 
I do not need to remove the malware since I have already done so myself.
 
Thank you,
 
Immortali

A:Retrieve encrypted files if have some original files

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RELEVANCY SCORE 96.4

Hi

I am sorry if I have posted in the wrong forum...

I have stumbled upon a problem. I have not found a source executable but have alot of encrypted files. The encrypted files has an email appended to the filename. I have found the source user because his user folder has encrypted files. But I can't find any ransom instructions!

Files encrypted has the following file extensions txt, xls, pdf, sql, jpg, mp3, wmv, doc, ppt, gho, xlsm, zip, spf, avi, rar, sldprt, mdb, iso, xml, pdb, rtf (probably more).

What kind of malware could this be?
 

A:Encrypted files

For malware help post here. Malware Removal Assistance
 

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RELEVANCY SCORE 96.4

Recently some damage happened to a user account with lots of encrypted files (virus or something), and now the files aren't accessible, even with that account (which is the original account that encrypted the files in the first place). When trying to decrypt the files, all I get is 'access denied'.

There is a program, 'Advanced EFS data recovery' by Elcomsoft, which can recover the files, however it costs an arm and a leg and I'm wondering, if that program can recover the files then surely why can't I?

The program searched for a 'certificate' (it scanned the whole drive) with which to decrypt the data, I'm wondering, once I have this certificate to hand how I can decrypt the data manually with it?

This data is very important so any help is much appreciated.

Thanks in advance

A:Encrypted files

You mean you'd created a 'certificate' to encrypt your files, then never backed it up on a usb stick drive...

On the first crash/damage, you couldn't recover those files unless taking back the certificate.

If you are on 7 Ultimate you can use that EFS Application Tab:

-Encrypt or Decrypt a Folder or File - Vista Forums

-Encrypted File System (EFS) Certificate Backup - Vista Forums

-Encrypted File System (EFS) Certificate Restore - Vista Forums

Those tutorials might give you an hand...

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RELEVANCY SCORE 96.4

message across my desk top that says All my files were protected by a strong encryption with RSA4096. They were encrypted  both public and private. how do i restore my data

A:My files have been encrypted

Hi, Do you know what variant of ransomware is involved? The chances of recovering your data are bleak. Good offline backups are the only safeguard against this type of malware. Jay

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RELEVANCY SCORE 96.4

I have some Encrypted Files, That I can't open.

I know what password I would have used, but theres no place to give it one.

The files appear green in windows explorer.
Thanks,

Nick
(Feel free to move this to the correct forum, if this isn't the right one.)
 

A:Encrypted Files

um.... what kind of file is it? what is the extension?
 

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RELEVANCY SCORE 96.4

Hi everyone, I'm new to the forums.

Excuse my language, but I recently had my computer reformatted by a ****ing idiot IT member who did not back up a single thing. I'm a graphic designer and I lost all my fonts (as in, they are no longer with me and I have no hopes of retrieving them) and and about four projects that were well on their way to being completed.

But that's not important right now.

I had all of my work on a slave drive. For some reason, I decided to encrypt it (actually, I encrypted more than just my work. Random bits of my music collection, various programs, pictures, etc. are also encrypted) and now I can't access any of them.

I tried taking ownership of the files (I disabled Simple File Sharing and then went into the Security tab and did the Owner process, and when I try to clear the checkbox for keeping the file encrypted, I'm denied access.) That's not working.

So, what do I do? Am I in deep trouble, never to see my files again? Please help me. I really need my stuff back.
 

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RELEVANCY SCORE 96.4

Hi,
 
I have been guided to you guys to hopefully help.
 
A message just came up saying my personal files are encrypted and I must pay a fee to get them released.
 
How can I remove this malware and decrypt my files.
 
How do I know which encryption malware I have? I have a screen shot I can upload but don't know how to attach this?
 
 

A:Encrypted files

Did you find any ransom note? These infections are created to alert victims that their data has been encrypted and demand a ransom payment. Check your documents folder for an image the malware typically uses for the background note. Check the C:\ProgramData (or C:\Documents and Settings\All Users\Application Data) for a random named .html file.Does it look like one of these or something else...?* PClock* CryptoFortress* TorrentLocker* CTB-Locker* KEYHolder* CryptoWallIf the ransomware does not look like any of those in the above links...reading through the following information may assist with identifying the crypto malware infection you are dealing with.List of BC Crypto malware Information Guides, FAQs, news, support and discussion topicsOnce you have identified which particular ransomware you are dealing with, we can direct you to the appropriate discussion topic for further assistance.

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RELEVANCY SCORE 96.4

Dear All
 
Yesterday my system effected with virus and it has changed all my docs, jpgs,picture,movies extenstion to ECC. i was not aware about this virus and i format my C drive and reinstall the new windows.I though that it would remove after formatting the hard disk partition where my windows install but unfortunatly my all files are remain same after installing the new windows.
 
Please advice how to restore my all files in actual format.
 

A:Encrypted files (.ecc)

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
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RELEVANCY SCORE 96.4

Hello to everyone, i'd like show you a file, i thank it's encrypted..
One of my customer has found many pdf files (and doc too) renamed with another format (.diyucog), there were no viruses in his computer and do not know what this extension...
unfortunately all files are small..
i have uploaded one of these files, can you help me to know if are encrypted or what?
 
http://www.filedropper.com/ris14ex1pdf
 
Thank you and have a nice day

A:Maybe Encrypted Files

The newest variants of CTB Locker typically encrypt all data files and rename them as a file with a 6-7 length extension with random characters. A repository of all current knowledge regarding CTB Locker and Critroni Ransomware is provided in this tutorial: CTB Locker and Critroni Ransomware Information Guide and FAQMore information in these articles:New CTB-Locker campaign underway increased ransom timer and localization changesNew Critroni variant offers free test decryption and now uses CTB2 extensionCompounding matters, the newer CTB-Locker infection has been seen in combination with KEYHolder or Torrent Locker ransomware. Unfortunately, there is still no known method of decrypting your files without paying the ransom and with dual infections, that means paying both ransoms.There is also an ongoing discussion in this topic: CTB Locker or DecryptAllFiles.txt Encrypting Ransomware Support & Discussion. Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion.ThanksThe BC Staff

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RELEVANCY SCORE 96.4

I recently replaced my surface pro 4 and I copied all my data to a USB, changed computers and copied all my data to my bee computer. My old computer is gone. However, there were some files on the old computer that I had encrypted and as such I can't access them now. Is there any way to decrypt the files without access to my old computer?
 

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RELEVANCY SCORE 96.4

About 1/3 of my jpgs files were unintentionally encrypted. I learned about this
after my XP Pro OS totally crashed and was replaced by another XP Pro OS.
I had backed up all my files on a stand alone hard drive. When i attempted to
transfer the jpgs to the new OS, they were blocked. Looking at the files,
I noticed that the ones in green were encrypted. I'm no techie, but I checked
the "advanced" "security" "permissions" section of the files and they matched the jpg files the were not encrypted. Can anyone explain why some of the
jpgs encrypted while others didn't and why they both have the same permissions? Thanks

A:Encrypted JPG files

The "permissions" status has nothing to do with file encryption.

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RELEVANCY SCORE 96.4

Dear Sir,

After recovering my data files from a defected HD, some of my files was encrypted. So is there any way to open it on my new HD deployed.

The old one has a Windows 7 Ultimate installed and the actual one is Windows 8.1.

Regards & Thanks.

Chady

A:Encrypted files

What did you use to encrypt the files?

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RELEVANCY SCORE 96.4

Please let me know if i can decrypt my files
 

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RELEVANCY SCORE 96.4

Reliability and performance monitor report Encryption level 256 does this mean my files are encrypted?

A:Are my files encrypted???

Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.-----------------------------------------------------------We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, ... Read more

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RELEVANCY SCORE 96.4

An attorney client of mine came in Monday morning and found his .doc, .wpd, and .pdf files all encrypted. I had set him up a Synology NAS back in November and begin to use Glacier Backup. I also read on Monday about the SynoLocker attack on Synology NAS devices. Indeed, the operating system DSM 4.3-3810 was what we (my client) were running. I never saw any type of ransom note or announcement that we had been hacked. However, the many thousands of files residing on the server had been changed to a date of 8/4/2014 and attempts to open them only resulted in a request for the file to first be converted.  Seeing the newly dated files, the Glacier Backup from the previous day had already been busy updating its locker with the now corrupted files.
 
I have restored what good files I can, but many important files, had only the encrypted backup files. I read on this forum yesterday a quite lengthy and informative discussion about recovering encrypted files and I downloaded the Anti-CryptorBitv2.zip file and attempted to recover my bad files. Still no positive results. I do have the folks at Synology looking into this, but so far, nothing. My client was asking about the ransom, ready to pay, to recover his very important client files. 
 
If not a SynoLocker attack, does anyone have any idea what it could be and how I can recover these files?

A:Encrypted Files

Bleeping Computer's SynoLocker ransomware topic is here.A repository of all current knowledge regarding Cryptolocker is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptoLocker Ransomware Information Guide and FAQCryptoLocker is a ransomware program that will scan all physical or mapped network drives on your computer and encrypt files with the following extensions using a mixture of RSA & AES encryption.*.odt, *.ods, *.odp, *.odm, *.odc, *.odb, *.doc, *.docx, *.docm, *.wps, *.xls, *.xlsx, *.xlsm, *.xlsb, *.xlk, *.ppt, *.pptx, *.pptm, *.mdb, *.accdb, *.pst, *.dwg, *.dxf, *.dxg, *.wpd, *.rtf, *.wb2, *.mdf, *.dbf, *.psd, *.pdd, *.pdf, *.eps, *.ai, *.indd, *.cdr, *.jpg, *.jpe, *.jpg, *.dng, *.3fr, *.arw, *.srf, *.sr2, *.bay, *.crw, *.cr2, *.dcr, *.kdc, *.erf, *.mef, *.mrw, *.nef, *.nrw, *.orf, *.raf, *.raw, *.rwl, *.rw2, *.r3d, *.ptx, *.pef, *.srw, *.x3f, *.der, *.cer, *.crt, *.pem, *.pfx, *.p12, *.p7b, *.p7c.A repository of all current knowledge regarding CryptorBit and HowDecrypt is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptorBit and HowDecrypt Information Guide and FAQCryptorBit (HowDecrypt) is a ransomware program that encrypts any data file it finds regardless of the file type or extension (i.e. JPG, PST, MP3, PDF, .DOC, .XLS, .XLSX, .PPTX, .and DOCX documents). When it encrypts a file, CryptorBit (HowDecrypt) will create a HowDecrypt.txt file and a HowDecrypt.gif in every folder that a file was encrypted. The GIF and TXT files w... Read more

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RELEVANCY SCORE 96.4

I have a top level folder where all folders, subfolders and files are encrypted.
I purchased these Adobe Lightroom tutorials which are mainly Quicktime formatted. The folders also contain several PDF files. These files where received as Zip files and extracted by me. The folder and file names display with green text.
My backup software skips all encrypted files and I am not allowed to copy these files to another location. I tried using file properties to remove the encryption but this failed.
Attempting to copy any of these files gets me a "File Access Denied" dialog. See screenshot jpg.

Thanks for any help, Floyd.

A:Encrypted Files

It appears that the files were NTFS encrypted by an account other than your own and you thus have no access to them. The account is not identified by name because it does not exist on your computer. You will not be able to open these files. You need to contact whoever sold you the tutorials.

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RELEVANCY SCORE 96.4

Help please I am a single mom who is a beginning photographer and I lost all of my files to ransom virus.  I have no pictures of my son printed or my work its all on here, I was distraught my mother took my computer to best buy because we did not know what to do they deleted the virus and put new protection on it but said they could not unencrypt the files but they are still on my computer as jpegs but I can not see them what do I do?  Help please im begging I don't know what to do!

A:encrypted files

Hey my friend. Can you tell me the extensions of the encrypted files. Being honest I think you can forget the encrypted files ... you have to be really, really lucky if you can encrypt them.Please download FRST (by Farbar) from the link below and save it to your Desktop.Download Mirror #1If you are unsure whether you have 32-Bit or 64-Bit Windows, see hereDisable all anti-virus and anti-malware software to prevent them inhibiting FRST in any way. If you are unsure how to do this, see THIS.Double-click FRST.exe/FRST64.exe (depending on which version you downloaded) to run it. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)When the disclaimer appears, click Yes.Click Scan to start FRST.When FRST finishes scanning, two logs, FRST.txt and Addition.txt will open.Copy (Ctrl+C) and Paste (Ctrl+V) the contents of both of these logs into your next post please.

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I just noticed this morning that some of the word documents on my desktop are opening incorrectly - sample attached. How do I fix that please? It seems to be encrypted and I've no idea how it happened.

Uhmmmm - it wont let me upload it - Ping.JPG.encrpted: Invalid file.

As you can imagine, it's all double dutch inside the file.

I've just taken a snapshot of one of the files

A:Encrypted files?

Theres a chance you have the crypto virus - anything else happening on the machine
any other documents encrypted ??

Have you open any strange email attachments ?

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Any thing new on this.  It happened to me today
 
Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/577287/cant-open-jpeg-or-psd-files/page-0 - Hamluis.

A:Files Encrypted

@ Needed help #6
 
First of all, welcome to BC !
 
I think the best thing for you to do is to go and start a topic of your own in the 'All other applications' section of BC. Give as much information as you can about the application(s) you are having problems with and at least the basic make and model of your computer and which variant of the Win 7 OS you are using.
 
Chris Cosgrove

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Once files are encrypted and I can't retrieve them do I delete them all to clean the computer? Malwarebytes says my computer is safe but they can't retrieve files. This happened in Oct so it is the new version.
 
 

A:Files are encrypted

If you are saying that you KNOW that malware has encrypted files and you are trying to recover from such...we can't answer that question in this forum since we don't do malware here.
 
Moved topic to Am I Infected forum, where your situation can be properly addressed.
 
Louis

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Whats up everyone,

Basically I had a folder encrypted with alot of files that I had on my machine. Well I decided for format so I moved that folder along with some other files on another partition and I re-installed windows. Now when I try to access the files I get an access denied error. Is there ANY way I can gain access to my files again?

Thanks in advance!!

-Jimmy
 

A:Encrypted Files

No. The encryption key has been lost. Kiss them good-bye.

You might take a look at this:

EFS, Credentials, and Private Keys from Certificates Are Unavailable After a Password Is Reset
Or this:

Methods for Recovering Encrypted Data Files

"If you do not have the required items or information specified for the preceding recovery solutions, the data is permanently encrypted, and cannot be recovered."
 

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Hey everyone,
I encrypted some avi files months ago. Before I reinstalled Windows XP Pro, I moved all files to an external hard drive. Now I cannot play any of those encrypted files with media player. I can't delete or move them. I can't decrypt them either. This is the message I get:

'Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct.'
Does anyone have a solution? I tried a few things I read on the internet but none worked. Oh yeah, the name of the files are highlighted in green.....I guess its an indicator that the files are encrypted. Please help me. Thanks in advanced.

A:Encrypted Files..help Pls

Bad news I guess.....I installed Advanced EFS Data Recovery 1.0. When I ran the program it identified the files as not decryptable. Is this the end or is there some other solution?

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I just noticed this morning that some of the word documents on my desktop are opening incorrectly - sample attached. How do I fix that please? It seems to be encrypted and I've no idea how it happened.

Uhmmmm - it wont let me upload it - Ping.JPG.encrpted: Invalid file.

As you can imagine, it's all double dutch inside the file.

I've just taken a snapshot of one of the files

A:Encrypted files?

Theres a chance you have the crypto virus - anything else happening on the machine
any other documents encrypted ??

Have you open any strange email attachments ?

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Windows 7 Home Premium
 
All text, documents, pdf files, etc. have been encrypted and can no longer be opened by the parent application. Any folder which contains encrypted files have decryption instructions filed as follows (in .txt and .html files):
 
=========== beginning of file ===========
2C7279099A4A9644C6FCC18573AB94EB
 
What happened to your files ?
All of your files were protected by a strong encryption with RSA-2048 using CryptoWall.
More information about the encryption keys using RSA-2048 can be found here: http://en.wikipedia.org/wiki/RSA_(cryptosystem)
 
 
What does this mean ?
This means that the structure and data within your files have been irrevocably changed, you will not be able to work with them, read them or see them,
it is the same thing as losing them forever, but with our help, you can restore them.
 
 
How did this happen ?
Especially for you, on our server was generated the secret key pair RSA-2048 - public and private.
All your files were encrypted with the public key, which has been transferred to your computer via the Internet.
Decrypting of your files is only possible with the help of the private key and decrypt program, which is on our secret server.
 
 
What do I do ?
Alas, if you do not take the necessary measures for the specified time then the conditions for obtaining the private key will be changed.
If you really value your data, then we suggest you do not waste valuable time searching for othe... Read more

A:Files encrypted by ???

You were infected with CryptoWall. All information about this infection can be found here:http://www.bleepingcomputer.com/virus-removal/cryptowall-ransomware-information

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all files encrypted with this message:
 
"Warning !! You have a computer found pirated content! All your files are encrypted! To decrypt files you need visit the site
http://utrozen.pixub.com and follow the instructions posted on it. If the site is for some reason unavailable
refer to the [email protected] Your id 335495.
 
You can enter a password 5 times. above this
limit, all files will be deleted! Independent attempts to decrypt the data can lead to Their loss. "

 
 
This virus has infected my coputer. This is the Trojan horse TR / Crypt.Xpack.171354.He has encrypted all files. Avira has found that this virus has encrypted my files.
I cleared the virus. But how do I decrypt files?
thanks
Rob

A:All files encrypted

The BC staff has advised our Security Colleagues who specialize in crypto malware ransomware with a link to this topic.Please submit a sample of an encrypted file here: http://www.bleepingcomputer.com/submit-malware.php?channel=3with a link to this topic.You can also submit samples of suspicious executables or any malware files that you suspect were involved in causing the infection. Doing that will be helpful with analyzing and investigating.These are common locations malicious executables may be found:%Temp%%AppData%%LocalAppData%%ProgramData%%WinDir%

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Hi Quietman7 I have the same problem. My files have .encrypted at the end I also have a ransom note if you need more info to point me in the right direction, thanks

A:Files Encrypted

to Bleeping Computer.You are dealing with TorrentLocker which pretends to be CryptoLocker. Any files that are encrypted with TorrentLocker will have .encrypted appended to the end of the filename. When the encryption process is done, all of your computer drive letters will display a window that contains the ransom note and instructions on how to get your files back.A repository of all current knowledge regarding TorrentLocker is provided by Grinler (aka Lawrence Abrams), in this topic: TorrentLocker (fake CryptoLocker) Ransomware Information Guide and FAQMore information in these articles:* Analysis of ‘TorrentLocker’ – A New Strain of Ransomware Using Components of CryptoLocker and CryptoWall* Cryptolocker variant Torrentlocker making new victims in NL* TorrentLocker Ransomware Cracked and Decrypter has been madeThere is also an ongoing discussion in this topic: TorrentLocker Ransomware (CryptoLocker copycat) Support and DiscussionRather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that support topic discussion. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion...this topic is closed.ThanksThe BC Staff

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Hi All,

My husband received an email in his yahoomail and when he opened the attachment it was a spam. We didnt realise then but later noticed all the files in the system have been encrypted with a virus named Cryptolocker. All the folders have a "How to restore" file which is asking me to pay money to get my files decrypted. I do not have a backup of my data and cannot let go of my files.
Could you please help.

Thanks a tonne
 

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Hello all:

For many years, I used my company's PC. The OS of the PC is winXP. Later, company needed to reclaim the PCs. Before handing the PC back, I copy all the DATA of mine into a big hard-disc.

To some reasons now the data, files and folders, in the big hard-disk are encrypted/locked. I neither can not read them, nor copy them to another place.

These data are my important work results. Who can help me to deenscry/unlock them.

Thanks! --Zhao
 

A:Files being encrypted/locked!

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However, I haven't found the computer that might have been the original culprit so I don't know exactly what I'm dealing with. The server itself isn't infected with a virus, just the files are now encrypted. I've used the xoristdecryptor and rectordecryptor but they don't seem to recognize the files. is there any hope of uncorrupting/undecrypting these files? some there are no backup for.

A:Files on server appear to be encrypted

If it helps, the "virus" or whatever seemed to leave .pub files alone. It also changed the date of the folder that the files were in, but not the date of the actual files. the files get a LOT bigger, and the file names and extensions stay the same.

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Hi,

I am trying to share Windows EFS encrypted files between two XP Pro computers (hereafter referred to as Gilgamesh & Enkidu) networked together in a workgroup situation (not a domain). As I understand it, I can not create a domain unless I get a separate computer (maybe I should call it Humbaba or Utnapishtim) to run some version of Windows Server or Linux or something. Since that probably wonít ever happen, Iím stuck with workgroup networking and XP.

Both Gilgamesh and Enkidu have an administrator-level Windows user account set up on them with the exact same user name and password. Iíve heard that when one sets up Windows user accounts on separate computers these accounts DO NOT receive the same unique numerical ID (or whatever it is) even if they do have the same user name and password, but I donít know how to change that. In any event, it shouldnít be the thing thatís messing this up. Should it?

My network settings are working just fine. Iíve set all the necessary folder sharing and security permissions, and am able to access/copy/change/save/etc UNENCRYPTED files in the target folders of Gilgamesh from Enkidu, and in Enkidu from Gilgamesh. The trouble is encrypted files. Once I encrypt a file on Gilgamesh, I am not able to open, change, or save it on Enkdiu, and vice versa. I get an access denied error.

Iíve copied the user and administrator encryption keys from Gilgamesh to Enkidu and from Enkidu to Gilgamesh and imported them into the Personal and Tru... Read more

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This is a cross post from Business Applications, based on the recommendation from a responder there.
As of this morning (yesterday) I could not open any of my encrypted files.
Several months ago, I created a folder, then using the properties>security>advanced set the encrypt folder and contents flag. Then, as time went on, I created various files and other folders under it resulting in a hierarchy of encrypted files and folders. Last Friday, everything was fine. This morning - disaster!!
There was no request for a encryption password or anything else. Just the usual Microsoft encryption thingy doing its thing!~!
Any suggestions? All the permissions / owners look right.
 

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Help

All my files and programs are encrypted. when I click on firefox I get a
firefox ink same with everything else. How can I fix this.

Does anyone know. Thanks

A:All My Program files are encrypted

Hi and welcome to TSF have you tried system restore to a date before this happend

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Hi I recently reformatted my laptop from windows 8 to windows 8.1.
Before reformatting I backed up folders and files onto my external drive. Whilst doing so I forgot that most folders and files were encrypted using the normal encryption windows uses (right click on folder>properties>advanced>advanced attributes>ticked the "Encrypt contents to secure data")
Now that I have done the reformat I cannot open any of those files and I have tried giving it full access permission but I always get the error message saying access denied (see screenshot attached)
Could anyone advise me on how to proceed ? This is really annoying and I am talking about 76.8 GB of files here including pictures, documents, films etc.
Thanks !


 

A:Encrypted files and folders

You are in DEEP KAKA. The only way to get those encrypted backups opened is to use the Recovery Agent and it must have been created when the filesystem was still viable.

see this write up.

Our personal PCs should never use EFS - - it is intended for Domain users.
 

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I was recently infected by cryptodefense, it encrypted several files.
 
I followed the guide here: http://www.bleepingcomputer.com/virus-removal/cryptodefense-ransomware-information#emsisoft
 
I have been able to recover some files using the emisisoft decrypter, however it doesn't seem to register most of the files I care about as being encrypted. it was successful in decrypting all of the files that it actually tried to decrypt, but there are so many that it doesn't even attempt (and it doesn't delete the ransom files in these directories as well).
 
Please help me, I have so many important documents that I need to recover (it got my external drive with all my backups as well).
 
Thank you so much.

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My personal files have encrypted by CTB-Locker, I want to remove these encrytion
How to decrypt my affected files

A:Decryption of encrypted files

You won't be able to decrypt the files without paying the ransom. Read more about it in the link below.
CTB Locker and Critroni Ransomware Information Guide and FAQ

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this is a different problem to the one i posted further down so i figured it needed a different topic heading hope i aint broken the rules.

when i had to reinstall (for reason see other topic) i have just realised i cant access files that were encrypted on the other windows instalation !!!! this includes all my private files etc i still have the other windows instalation on the machine but cant load it (again see other topic) is thier a key file i can copy across or some way of de-encrypting them?
 

A:cant access encrypted files

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A few months back I encrypted some files on a network share using the EFS built into Windows XP. Everything was was working fine up until a week or so ago. Now I can no longer access these files. It keeps giving me access denied errors. I checked the Advanced settings of the Encrypted folder and show that my username should be transparent to open the files. I also had the user that was set for the Data Recovery Agent try to open the files and could not do so as well. Nothing should have changed on the systems. Any suggestions on how I can open up these files?
 

A:Cant open Encrypted files

You never renamed the user's account from which you want to recover the encrypted files, right?
 

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Problem: I cannot open, view, modify, copy, or otherwise access in any way, my personal files that have been encrypted by the Windows EFS. Hello,I need help from someone who understands the Windows Encrypting File System and is willing to help me understand and troubleshoot this problem. I know this is a little long, but please bear with me. I apologize for the length, but I wanted to give as much detail as possible up front and hopefully to help someone in the future should they come across this. I am a novice in general, and specifically to EFS, so it is difficult to understand the problem. I have been reading up about EFS, but I'm hoping for someone to put it into layman's terms so I can understand the problem better and so I can contribute better in finding the solution, i.e. finding keys/certificates locations, importing them back into the files so they can be accessed, etc. I don't even know if what I just said makes sense, but those are the concepts I need help on.I've read on other forums of people not being able to access encrypted files, but they talk about having done a reinstall of Windows or a format of the hard drive and now they can't access their encrypted files. Therefore, the standard reply is that they're out of luck and the files are unrecoverable. In their case, that seems to be an acceptable answer.In my case, however, I did not reinstall Windows or reformat. I do not know the cause of the problem, but I will provide a background ... Read more

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I have a set of encrypted files that I can no longer access. Although the user profile I used to encrypt the files is the same, it has been through several password expirations/changes since the files were encrypted.

For reasons unknown, I am no longer able to access the set of files that were encrypted.

I do not have a recovery disk (I use Norton Ghost as a backup) as I thought the files were protected against discovery and loss.

I discovered this when I was moving these files to an encrypted drive created by PMC Cyphers (an excellent product by the way.)

The files that are encrypted, are files I use (occassionally) while working from home. I choose to protect them as a means to improve security for home-based workers and to prevent accidental discovery from outside sources.

Anyway, this is a real problem now and any help is greatly appreciated.

I sure hope some one can help me on this. So far no one seems to have the knowledge on how to proceed towards a solution....
 

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